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annotation
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1 class
explanation
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dict
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metrics
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Seems like my top-up has not gone through
{ "text": "Seems like my top-up has not gone through" }
[ { "label": "NEGATIVE", "score": 0.9994981288909912 }, { "label": "POSITIVE", "score": 0.0005018207593820989 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
Can I edit my personal details?
{ "text": "Can I edit my personal details?" }
[ { "label": "NEGATIVE", "score": 0.9985104203224182 }, { "label": "POSITIVE", "score": 0.0014895490603521466 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
I am inquiring about a $1 charge on my statement.
{ "text": "I am inquiring about a $1 charge on my statement." }
[ { "label": "NEGATIVE", "score": 0.9914352297782898 }, { "label": "POSITIVE", "score": 0.008564762771129608 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
This is terrible, i want to delete my account
{ "text": "This is terrible, i want to delete my account" }
[ { "label": "NEGATIVE", "score": 0.9997963309288025 }, { "label": "POSITIVE", "score": 0.00020366432727314532 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
Which ATMs take the card?
{ "text": "Which ATMs take the card?" }
[ { "label": "NEGATIVE", "score": 0.9949665665626526 }, { "label": "POSITIVE", "score": 0.005033438093960285 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
Why was I charged an extra fee from the ATM?
{ "text": "Why was I charged an extra fee from the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9984952211380005 }, { "label": "POSITIVE", "score": 0.0015048019122332335 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
I have an unusual payment in my statement
{ "text": "I have an unusual payment in my statement" }
[ { "label": "NEGATIVE", "score": 0.7210618853569031 }, { "label": "POSITIVE", "score": 0.2789381146430969 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
How can I create a disposable virtual card?
{ "text": "How can I create a disposable virtual card?" }
[ { "label": "NEGATIVE", "score": 0.9995063543319702 }, { "label": "POSITIVE", "score": 0.0004936729674227536 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
Why was the payment on my card declined?
{ "text": "Why was the payment on my card declined?" }
[ { "label": "NEGATIVE", "score": 0.9988973140716553 }, { "label": "POSITIVE", "score": 0.001102604204788804 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Why am I being told this transfer will not go thru
{ "text": "Why am I being told this transfer will not go thru" }
[ { "label": "NEGATIVE", "score": 0.9989724159240723 }, { "label": "POSITIVE", "score": 0.0010275713866576552 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
What steps can I take if someone else is using my card?
{ "text": "What steps can I take if someone else is using my card?" }
[ { "label": "NEGATIVE", "score": 0.999038577079773 }, { "label": "POSITIVE", "score": 0.0009614216396585107 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
How do I edit my details?
{ "text": "How do I edit my details?" }
[ { "label": "NEGATIVE", "score": 0.9991663694381714 }, { "label": "POSITIVE", "score": 0.000833706115372479 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
Where do I go to reset the passcode?
{ "text": "Where do I go to reset the passcode?" }
[ { "label": "NEGATIVE", "score": 0.9994850158691406 }, { "label": "POSITIVE", "score": 0.0005149006028659642 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
Are there any hidden limit on the auto top-up?
{ "text": "Are there any hidden limit on the auto top-up?" }
[ { "label": "NEGATIVE", "score": 0.9989635944366455 }, { "label": "POSITIVE", "score": 0.001036434667184949 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
Can I pay for my gas using my Apple watch?
{ "text": "Can I pay for my gas using my Apple watch?" }
[ { "label": "NEGATIVE", "score": 0.9993731379508972 }, { "label": "POSITIVE", "score": 0.0006268996512517333 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
I just deposited cash to my account and can't find it!
{ "text": "I just deposited cash to my account and can't find it!" }
[ { "label": "NEGATIVE", "score": 0.9996721744537354 }, { "label": "POSITIVE", "score": 0.00032783299684524536 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
Why have I been charged a fee for cash withdrawal?
{ "text": "Why have I been charged a fee for cash withdrawal?" }
[ { "label": "NEGATIVE", "score": 0.998492956161499 }, { "label": "POSITIVE", "score": 0.0015070337103679776 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
What currencies can be exchanged in the app?
{ "text": "What currencies can be exchanged in the app?" }
[ { "label": "NEGATIVE", "score": 0.9951541423797607 }, { "label": "POSITIVE", "score": 0.00484588323161006 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
Why was I unable to complete my transfer?
{ "text": "Why was I unable to complete my transfer?" }
[ { "label": "NEGATIVE", "score": 0.9994900226593018 }, { "label": "POSITIVE", "score": 0.0005099238478578627 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!
{ "text": "I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!" }
[ { "label": "NEGATIVE", "score": 0.9997021555900574 }, { "label": "POSITIVE", "score": 0.00029779403121210635 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
I got a €1 extra fee in my statement
{ "text": "I got a €1 extra fee in my statement" }
[ { "label": "NEGATIVE", "score": 0.9055403470993042 }, { "label": "POSITIVE", "score": 0.09445960819721222 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please.
{ "text": "Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please." }
[ { "label": "NEGATIVE", "score": 0.9994791150093079 }, { "label": "POSITIVE", "score": 0.0005209602531976998 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
Do I need to order a new card if mine is expiring?
{ "text": "Do I need to order a new card if mine is expiring?" }
[ { "label": "NEGATIVE", "score": 0.9992876648902893 }, { "label": "POSITIVE", "score": 0.0007123046671040356 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help.
{ "text": "Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help." }
[ { "label": "NEGATIVE", "score": 0.9989816546440125 }, { "label": "POSITIVE", "score": 0.0010183233534917235 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
Any place that takes Mastercard would be fine.
{ "text": "Any place that takes Mastercard would be fine." }
[ { "label": "NEGATIVE", "score": 0.9805538654327393 }, { "label": "POSITIVE", "score": 0.01944609545171261 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
How can I change the currency I'm exchanging from AUD to GBP?
{ "text": "How can I change the currency I'm exchanging from AUD to GBP?" }
[ { "label": "NEGATIVE", "score": 0.9994723200798035 }, { "label": "POSITIVE", "score": 0.0005277394666336477 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more.
{ "text": "Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more." }
[ { "label": "NEGATIVE", "score": 0.9102189540863037 }, { "label": "POSITIVE", "score": 0.0897810161113739 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
How much does currency exchange cost?
{ "text": "How much does currency exchange cost?" }
[ { "label": "NEGATIVE", "score": 0.9970735311508179 }, { "label": "POSITIVE", "score": 0.0029265177436172962 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
I made a payment with my card and it hasn't changed. How long do you think this will take?
{ "text": "I made a payment with my card and it hasn't changed. How long do you think this will take?" }
[ { "label": "NEGATIVE", "score": 0.9911978840827942 }, { "label": "POSITIVE", "score": 0.008802068419754505 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
Are transfers not free? I didn't know I would be charged for transfers.
{ "text": "Are transfers not free? I didn't know I would be charged for transfers." }
[ { "label": "NEGATIVE", "score": 0.9950757622718811 }, { "label": "POSITIVE", "score": 0.004924272187054157 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?
{ "text": "When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?" }
[ { "label": "NEGATIVE", "score": 0.998056173324585 }, { "label": "POSITIVE", "score": 0.0019438305171206594 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
Just received my replacement card, what steps do i need to take to activate it?
{ "text": "Just received my replacement card, what steps do i need to take to activate it?" }
[ { "label": "NEGATIVE", "score": 0.9981961846351624 }, { "label": "POSITIVE", "score": 0.0018038051202893257 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
My account was charged twice for one purchase
{ "text": "My account was charged twice for one purchase" }
[ { "label": "NEGATIVE", "score": 0.9824015498161316 }, { "label": "POSITIVE", "score": 0.017598502337932587 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
After I make a payment, how long will it be before it transitions from "pending" to complete?
{ "text": "After I make a payment, how long will it be before it transitions from \"pending\" to complete?" }
[ { "label": "NEGATIVE", "score": 0.9990217685699463 }, { "label": "POSITIVE", "score": 0.0009782848646864295 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?
{ "text": "I'm checking my statements and I saw a purchase from a couple weeks ago that I don't recall at all. Not only that, but I don't even know the business that charged it. I'm not sure if I did it or not, but can we check it and see if we can trace it back to make certain?" }
[ { "label": "NEGATIVE", "score": 0.9980186223983765 }, { "label": "POSITIVE", "score": 0.001981331268325448 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
I believe my top up has failed
{ "text": "I believe my top up has failed" }
[ { "label": "NEGATIVE", "score": 0.9997770190238953 }, { "label": "POSITIVE", "score": 0.00022298519616015255 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
Can you tell me how long it takes for a new card to come?
{ "text": "Can you tell me how long it takes for a new card to come?" }
[ { "label": "NEGATIVE", "score": 0.9990571141242981 }, { "label": "POSITIVE", "score": 0.0009428853518329561 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
My money transfer has not happened yet
{ "text": "My money transfer has not happened yet" }
[ { "label": "NEGATIVE", "score": 0.998262345790863 }, { "label": "POSITIVE", "score": 0.001737673650495708 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
I made a terrible mistake when typing in my account number. I accidently sent money to the wrong account. I noticed the app won't allow me to void the transaction. Can someone help me with this immediately?
{ "text": "I made a terrible mistake when typing in my account number. I accidently sent money to the wrong account. I noticed the app won't allow me to void the transaction. Can someone help me with this immediately?" }
[ { "label": "NEGATIVE", "score": 0.9987903237342834 }, { "label": "POSITIVE", "score": 0.0012097072321921587 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
How can I cancel a transaction to a wrong account?
{ "text": "How can I cancel a transaction to a wrong account?" }
[ { "label": "NEGATIVE", "score": 0.9997383952140808 }, { "label": "POSITIVE", "score": 0.00026156636886298656 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
Why was my transfer request decline?
{ "text": "Why was my transfer request decline?" }
[ { "label": "NEGATIVE", "score": 0.999243974685669 }, { "label": "POSITIVE", "score": 0.0007560249068774283 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
Where do I go to activate my card?
{ "text": "Where do I go to activate my card?" }
[ { "label": "NEGATIVE", "score": 0.9975470900535583 }, { "label": "POSITIVE", "score": 0.002452878514304757 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
Why was there a transfer fee on my account?
{ "text": "Why was there a transfer fee on my account?" }
[ { "label": "NEGATIVE", "score": 0.9993459582328796 }, { "label": "POSITIVE", "score": 0.0006540172034874558 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it.
{ "text": "Why wasn't my top-up accepted and where did that money go? At first it said it was confirmed but now I can't find it." }
[ { "label": "NEGATIVE", "score": 0.9994004964828491 }, { "label": "POSITIVE", "score": 0.0005994866951368749 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
I need to reset the passcode.
{ "text": "I need to reset the passcode." }
[ { "label": "NEGATIVE", "score": 0.9994097948074341 }, { "label": "POSITIVE", "score": 0.0005901893600821495 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
It looks like my top up didn't work. Why?
{ "text": "It looks like my top up didn't work. Why?" }
[ { "label": "NEGATIVE", "score": 0.9997890591621399 }, { "label": "POSITIVE", "score": 0.00021096711861900985 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
How do I dispute a direct debit transaction?
{ "text": "How do I dispute a direct debit transaction?" }
[ { "label": "NEGATIVE", "score": 0.9982576966285706 }, { "label": "POSITIVE", "score": 0.001742332591675222 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
I went to use my new card today and the card was repeatedly declined. I would really like to use this card and need to know what to do about it.
{ "text": "I went to use my new card today and the card was repeatedly declined. I would really like to use this card and need to know what to do about it." }
[ { "label": "NEGATIVE", "score": 0.9948256015777588 }, { "label": "POSITIVE", "score": 0.005174457561224699 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool.
{ "text": "Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool." }
[ { "label": "NEGATIVE", "score": 0.9987462759017944 }, { "label": "POSITIVE", "score": 0.001253722351975739 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
A friend was telling me about her disposable cards. What would I have to do to be able to get that feature?
{ "text": "A friend was telling me about her disposable cards. What would I have to do to be able to get that feature?" }
[ { "label": "NEGATIVE", "score": 0.998433530330658 }, { "label": "POSITIVE", "score": 0.0015664397506043315 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
I got some cash but it wasn't the right amount.
{ "text": "I got some cash but it wasn't the right amount." }
[ { "label": "NEGATIVE", "score": 0.9994496703147888 }, { "label": "POSITIVE", "score": 0.0005502844578586519 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
I can still see money in my account after making a payment
{ "text": "I can still see money in my account after making a payment" }
[ { "label": "NEGATIVE", "score": 0.9930737018585205 }, { "label": "POSITIVE", "score": 0.0069262622855603695 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
I haven't received my card.
{ "text": "I haven't received my card." }
[ { "label": "NEGATIVE", "score": 0.9994924068450928 }, { "label": "POSITIVE", "score": 0.0005075325607322156 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
How do I order a new card when my old one is ready to expire?
{ "text": "How do I order a new card when my old one is ready to expire?" }
[ { "label": "NEGATIVE", "score": 0.9990490078926086 }, { "label": "POSITIVE", "score": 0.0009509260416962206 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
What ATM accepts Mastercard?
{ "text": "What ATM accepts Mastercard?" }
[ { "label": "NEGATIVE", "score": 0.9934942126274109 }, { "label": "POSITIVE", "score": 0.006505782715976238 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
I must verify the source of my funds
{ "text": "I must verify the source of my funds" }
[ { "label": "NEGATIVE", "score": 0.6635170578956604 }, { "label": "POSITIVE", "score": 0.3364829421043396 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
I want to take some funds from my other bank account and add them to this one.
{ "text": "I want to take some funds from my other bank account and add them to this one." }
[ { "label": "NEGATIVE", "score": 0.9986557960510254 }, { "label": "POSITIVE", "score": 0.0013441911432892084 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
Can I have a supplementary card?
{ "text": "Can I have a supplementary card?" }
[ { "label": "NEGATIVE", "score": 0.9966930150985718 }, { "label": "POSITIVE", "score": 0.0033069734927266836 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
Yesterday my phone was stolen from me :( What do i need to do about it?
{ "text": "Yesterday my phone was stolen from me :( What do i need to do about it?" }
[ { "label": "NEGATIVE", "score": 0.9990442395210266 }, { "label": "POSITIVE", "score": 0.0009557706653140485 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?
{ "text": "My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?" }
[ { "label": "NEGATIVE", "score": 0.9995986819267273 }, { "label": "POSITIVE", "score": 0.00040128835826180875 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Why did I get charged one pound seemingly randomly?
{ "text": "Why did I get charged one pound seemingly randomly?" }
[ { "label": "NEGATIVE", "score": 0.9972845315933228 }, { "label": "POSITIVE", "score": 0.0027155019342899323 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
Please help me get a refund?
{ "text": "Please help me get a refund?" }
[ { "label": "NEGATIVE", "score": 0.9973510503768921 }, { "label": "POSITIVE", "score": 0.0026489191222935915 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?
{ "text": "I'm trying to make a payment to my new landlord. Even though the payment was sent a few days ago, it isn't clearing on their side. Can you verify that payment has been made?" }
[ { "label": "NEGATIVE", "score": 0.9982017278671265 }, { "label": "POSITIVE", "score": 0.0017982175340875983 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
How do I replace my card before it expires next month?
{ "text": "How do I replace my card before it expires next month?" }
[ { "label": "NEGATIVE", "score": 0.9984660148620605 }, { "label": "POSITIVE", "score": 0.0015339544042944908 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
lost my card in atm
{ "text": "lost my card in atm" }
[ { "label": "NEGATIVE", "score": 0.9996585845947266 }, { "label": "POSITIVE", "score": 0.00034140897332690656 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
why did my account decline a incoming transfer
{ "text": "why did my account decline a incoming transfer" }
[ { "label": "NEGATIVE", "score": 0.9988688826560974 }, { "label": "POSITIVE", "score": 0.0011311344569548965 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
It has been a couple of hours but I do not see my balance updated, can you help?
{ "text": "It has been a couple of hours but I do not see my balance updated, can you help?" }
[ { "label": "NEGATIVE", "score": 0.9992589354515076 }, { "label": "POSITIVE", "score": 0.0007410692633129656 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
where do i find out about exchange fees
{ "text": "where do i find out about exchange fees" }
[ { "label": "NEGATIVE", "score": 0.9951752424240112 }, { "label": "POSITIVE", "score": 0.004824709612876177 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?
{ "text": "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?" }
[ { "label": "NEGATIVE", "score": 0.9988866448402405 }, { "label": "POSITIVE", "score": 0.0011134239612147212 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
There is a payment that i made that i noticed has not gone thru yet. Can i ask why?
{ "text": "There is a payment that i made that i noticed has not gone thru yet. Can i ask why?" }
[ { "label": "NEGATIVE", "score": 0.9968618154525757 }, { "label": "POSITIVE", "score": 0.003138174070045352 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?
{ "text": "I need to transfer funds from China and quick expedition is crucial. Approximately how long does it take for a transfer from China to go through?" }
[ { "label": "NEGATIVE", "score": 0.9925739765167236 }, { "label": "POSITIVE", "score": 0.007426045835018158 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?
{ "text": "I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?" }
[ { "label": "NEGATIVE", "score": 0.9971866011619568 }, { "label": "POSITIVE", "score": 0.0028133317828178406 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
Are extra cards free?
{ "text": "Are extra cards free?" }
[ { "label": "NEGATIVE", "score": 0.9929476976394653 }, { "label": "POSITIVE", "score": 0.007052262779325247 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
What is this cash withdrawal on my statement?
{ "text": "What is this cash withdrawal on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9990907907485962 }, { "label": "POSITIVE", "score": 0.0009092270629480481 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Can I use my card to withdraw from my account?
{ "text": "Can I use my card to withdraw from my account?" }
[ { "label": "NEGATIVE", "score": 0.9995735287666321 }, { "label": "POSITIVE", "score": 0.00042644760105758905 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far.
{ "text": "As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far." }
[ { "label": "NEGATIVE", "score": 0.0027805306017398834 }, { "label": "POSITIVE", "score": 0.997219443321228 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
Can I see where my money came from?
{ "text": "Can I see where my money came from?" }
[ { "label": "NEGATIVE", "score": 0.9991133809089661 }, { "label": "POSITIVE", "score": 0.0008866273565217853 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
What do I do if I forgot my PIN?
{ "text": "What do I do if I forgot my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9990147352218628 }, { "label": "POSITIVE", "score": 0.0009852203074842691 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
My phone was stolen, help!
{ "text": "My phone was stolen, help!" }
[ { "label": "NEGATIVE", "score": 0.9975904226303101 }, { "label": "POSITIVE", "score": 0.0024096257984638214 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
The company is no good, please terminate my account.
{ "text": "The company is no good, please terminate my account." }
[ { "label": "NEGATIVE", "score": 0.999739944934845 }, { "label": "POSITIVE", "score": 0.0002600488078314811 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
what is the most money i can top up?
{ "text": "what is the most money i can top up?" }
[ { "label": "NEGATIVE", "score": 0.9857307076454163 }, { "label": "POSITIVE", "score": 0.014269217848777771 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
If my cash withdrawal is still not showing, is something wrong?
{ "text": "If my cash withdrawal is still not showing, is something wrong?" }
[ { "label": "NEGATIVE", "score": 0.9993330836296082 }, { "label": "POSITIVE", "score": 0.0006668830756098032 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
Why is the exchange rate different than expected on my transaction?
{ "text": "Why is the exchange rate different than expected on my transaction?" }
[ { "label": "NEGATIVE", "score": 0.9966523051261902 }, { "label": "POSITIVE", "score": 0.0033476855605840683 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?
{ "text": "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?" }
[ { "label": "NEGATIVE", "score": 0.99949049949646 }, { "label": "POSITIVE", "score": 0.0005094963707961142 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
I am yet to receive my pin.
{ "text": "I am yet to receive my pin." }
[ { "label": "NEGATIVE", "score": 0.9958676099777222 }, { "label": "POSITIVE", "score": 0.004132378380745649 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
What locations allow me to withdraw money?
{ "text": "What locations allow me to withdraw money?" }
[ { "label": "NEGATIVE", "score": 0.9991539716720581 }, { "label": "POSITIVE", "score": 0.0008460269891656935 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
What's the youngest I can be to open an account?
{ "text": "What's the youngest I can be to open an account?" }
[ { "label": "NEGATIVE", "score": 0.08337616175413132 }, { "label": "POSITIVE", "score": 0.9166238903999329 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
Which countries do you work with?
{ "text": "Which countries do you work with?" }
[ { "label": "NEGATIVE", "score": 0.9447253942489624 }, { "label": "POSITIVE", "score": 0.055274587124586105 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
The money is still in my account even though I already paid -- I don't understand what happened.
{ "text": "The money is still in my account even though I already paid -- I don't understand what happened." }
[ { "label": "NEGATIVE", "score": 0.999054491519928 }, { "label": "POSITIVE", "score": 0.0009455488179810345 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
How long will my transfer be pending?
{ "text": "How long will my transfer be pending?" }
[ { "label": "NEGATIVE", "score": 0.9982008934020996 }, { "label": "POSITIVE", "score": 0.0017990669002756476 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
In which countries can I get a card?
{ "text": "In which countries can I get a card?" }
[ { "label": "NEGATIVE", "score": 0.9937564134597778 }, { "label": "POSITIVE", "score": 0.006243632175028324 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
What do you do with all the identity information you're collecting from me?
{ "text": "What do you do with all the identity information you're collecting from me?" }
[ { "label": "NEGATIVE", "score": 0.9973223805427551 }, { "label": "POSITIVE", "score": 0.0026776562444865704 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
Why do you need all these details about my identity?
{ "text": "Why do you need all these details about my identity?" }
[ { "label": "NEGATIVE", "score": 0.9991344809532166 }, { "label": "POSITIVE", "score": 0.0008655941346660256 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
I'm in China and need a new card. Please help.
{ "text": "I'm in China and need a new card. Please help." }
[ { "label": "NEGATIVE", "score": 0.9952664375305176 }, { "label": "POSITIVE", "score": 0.004733566660434008 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
I need to hold money, what currencies can I use?
{ "text": "I need to hold money, what currencies can I use?" }
[ { "label": "NEGATIVE", "score": 0.9994845390319824 }, { "label": "POSITIVE", "score": 0.0005154051468707621 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
I've just moved and I need to change my details
{ "text": "I've just moved and I need to change my details" }
[ { "label": "NEGATIVE", "score": 0.9944338202476501 }, { "label": "POSITIVE", "score": 0.005566188599914312 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
How do you exchange currencies
{ "text": "How do you exchange currencies" }
[ { "label": "NEGATIVE", "score": 0.0022782515734434128 }, { "label": "POSITIVE", "score": 0.9977217316627502 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
Do you also have this extra fee on your statement?
{ "text": "Do you also have this extra fee on your statement?" }
[ { "label": "NEGATIVE", "score": 0.9904796481132507 }, { "label": "POSITIVE", "score": 0.009520318359136581 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
help me find where this money came from
{ "text": "help me find where this money came from" }
[ { "label": "NEGATIVE", "score": 0.9986893534660339 }, { "label": "POSITIVE", "score": 0.0013106950791552663 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?
{ "text": "I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?" }
[ { "label": "NEGATIVE", "score": 0.999169111251831 }, { "label": "POSITIVE", "score": 0.0008308842079713941 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null