text stringlengths 13 409 | inputs dict | prediction list | prediction_agent stringclasses 1
value | annotation null | annotation_agent null | multi_label bool 1
class | explanation null | id null | metadata dict | status stringclasses 1
value | event_timestamp null | metrics null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app | {
"text": "Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app"
} | [
{
"label": "NEGATIVE",
"score": 0.999699592590332
},
{
"label": "POSITIVE",
"score": 0.0003004576137755066
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
What is the charge for exchanging currencies? | {
"text": "What is the charge for exchanging currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.994368851184845
},
{
"label": "POSITIVE",
"score": 0.005631189327687025
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
with what can I verify my identity? | {
"text": "with what can I verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.998793363571167
},
{
"label": "POSITIVE",
"score": 0.0012066126801073551
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I thought transfers were free of charge. I bought something abroad and got charged a ridiculous fee. How do I get this problem fixed. | {
"text": "I thought transfers were free of charge. I bought something abroad and got charged a ridiculous fee. How do I get this problem fixed."
} | [
{
"label": "NEGATIVE",
"score": 0.9986842274665833
},
{
"label": "POSITIVE",
"score": 0.0013157856883481145
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What reasons could cause my top up to be reverted | {
"text": "What reasons could cause my top up to be reverted"
} | [
{
"label": "NEGATIVE",
"score": 0.9987407326698303
},
{
"label": "POSITIVE",
"score": 0.0012592743150889874
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I have double-checked all of my recipient details but for some reason all of my transfers keep getting declined. I have no clue as to why. | {
"text": "I have double-checked all of my recipient details but for some reason all of my transfers keep getting declined. I have no clue as to why."
} | [
{
"label": "NEGATIVE",
"score": 0.9995823502540588
},
{
"label": "POSITIVE",
"score": 0.0004176356887910515
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now? | {
"text": "I just saw a charge for a cash withdrawal that I made! ATM withdrawals have always been free in the past, so why is there suddenly a charge? What is it going to cost me now?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985982775688171
},
{
"label": "POSITIVE",
"score": 0.001401780522428453
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I had to pay a fee when buying items with my card. | {
"text": "I had to pay a fee when buying items with my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9985048770904541
},
{
"label": "POSITIVE",
"score": 0.0014951261691749096
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
My phone is missing. | {
"text": "My phone is missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9996949434280396
},
{
"label": "POSITIVE",
"score": 0.0003050719387829304
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
How many transactions can be made with a disposable card? | {
"text": "How many transactions can be made with a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985906481742859
},
{
"label": "POSITIVE",
"score": 0.0014092909405007958
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Remove my account immediately. | {
"text": "Remove my account immediately."
} | [
{
"label": "NEGATIVE",
"score": 0.9996188879013062
},
{
"label": "POSITIVE",
"score": 0.00038112205220386386
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please? | {
"text": "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?"
} | [
{
"label": "NEGATIVE",
"score": 0.99956876039505
},
{
"label": "POSITIVE",
"score": 0.00043127103708684444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I think a fee was applied for paying with a card. | {
"text": "I think a fee was applied for paying with a card."
} | [
{
"label": "NEGATIVE",
"score": 0.9938434362411499
},
{
"label": "POSITIVE",
"score": 0.006156629882752895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I don't think the exchange rate was right. | {
"text": "I don't think the exchange rate was right."
} | [
{
"label": "NEGATIVE",
"score": 0.9996422529220581
},
{
"label": "POSITIVE",
"score": 0.00035774498246610165
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
What are the steps to get my card back that was kept by the ATM? | {
"text": "What are the steps to get my card back that was kept by the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990891218185425
},
{
"label": "POSITIVE",
"score": 0.0009109045495279133
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
I have a pending money transfer | {
"text": "I have a pending money transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9925838708877563
},
{
"label": "POSITIVE",
"score": 0.007416165433824062
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
How do I change the details in my account? | {
"text": "How do I change the details in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992924928665161
},
{
"label": "POSITIVE",
"score": 0.0007075020112097263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
How do I transfer money into my account? | {
"text": "How do I transfer money into my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990839958190918
},
{
"label": "POSITIVE",
"score": 0.0009160152403637767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I can't get the top-up to work! What's going on here. | {
"text": "I can't get the top-up to work! What's going on here."
} | [
{
"label": "NEGATIVE",
"score": 0.9987338185310364
},
{
"label": "POSITIVE",
"score": 0.0012661452637985349
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
If I order a new card, how much will it be and how long will it take me to get it? | {
"text": "If I order a new card, how much will it be and how long will it take me to get it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989155530929565
},
{
"label": "POSITIVE",
"score": 0.0010844505159184337
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
What are the fees for using a European bank card? | {
"text": "What are the fees for using a European bank card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978419542312622
},
{
"label": "POSITIVE",
"score": 0.0021579773165285587
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I just pulled money out of the ATM and was charged a fee, WHy? | {
"text": "I just pulled money out of the ATM and was charged a fee, WHy?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988604784011841
},
{
"label": "POSITIVE",
"score": 0.0011395171750336885
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Did a card payment that I made get cancelled? | {
"text": "Did a card payment that I made get cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995777010917664
},
{
"label": "POSITIVE",
"score": 0.00042230228427797556
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I bought something and I take issue with the exchange rate applied. | {
"text": "I bought something and I take issue with the exchange rate applied."
} | [
{
"label": "NEGATIVE",
"score": 0.9294817447662354
},
{
"label": "POSITIVE",
"score": 0.07051826268434525
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
When will I be able to see my refund? | {
"text": "When will I be able to see my refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.9960570335388184
},
{
"label": "POSITIVE",
"score": 0.003942956682294607
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
How long do I wait for a transfer to take? | {
"text": "How long do I wait for a transfer to take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979694485664368
},
{
"label": "POSITIVE",
"score": 0.002030524192377925
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Do you receive SWIFT transfers? | {
"text": "Do you receive SWIFT transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9927337169647217
},
{
"label": "POSITIVE",
"score": 0.007266271393746138
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
How long does the "pending" period of a transfer take? | {
"text": "How long does the \"pending\" period of a transfer take?"
} | [
{
"label": "NEGATIVE",
"score": 0.999001681804657
},
{
"label": "POSITIVE",
"score": 0.00099828967358917
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I don't recognize some transactions. Is someone else using it? | {
"text": "I don't recognize some transactions. Is someone else using it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995397329330444
},
{
"label": "POSITIVE",
"score": 0.0004602698900271207
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
What can I do to track the card you sent me? | {
"text": "What can I do to track the card you sent me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991167187690735
},
{
"label": "POSITIVE",
"score": 0.0008832225576043129
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Am I able to modify my account details? | {
"text": "Am I able to modify my account details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991857409477234
},
{
"label": "POSITIVE",
"score": 0.0008142079459503293
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Why didn;t my payment work | {
"text": "Why didn;t my payment work"
} | [
{
"label": "NEGATIVE",
"score": 0.9992026686668396
},
{
"label": "POSITIVE",
"score": 0.000797332962974906
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
what is this fee for transfering | {
"text": "what is this fee for transfering"
} | [
{
"label": "NEGATIVE",
"score": 0.9874175786972046
},
{
"label": "POSITIVE",
"score": 0.012582412920892239
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How do I order another card? | {
"text": "How do I order another card?"
} | [
{
"label": "NEGATIVE",
"score": 0.998257577419281
},
{
"label": "POSITIVE",
"score": 0.0017424445832148194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I don't think I made this transaction on my statement | {
"text": "I don't think I made this transaction on my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9969422221183777
},
{
"label": "POSITIVE",
"score": 0.0030577017460018396
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Why was I charged a fee to transfer money? | {
"text": "Why was I charged a fee to transfer money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990111589431763
},
{
"label": "POSITIVE",
"score": 0.0009887800551950932
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I thought transfers were free. Why was I charged to transfer? | {
"text": "I thought transfers were free. Why was I charged to transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977419376373291
},
{
"label": "POSITIVE",
"score": 0.0022580232471227646
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I must change my PIN as soon as possible. | {
"text": "I must change my PIN as soon as possible."
} | [
{
"label": "NEGATIVE",
"score": 0.9993011951446533
},
{
"label": "POSITIVE",
"score": 0.0006988247623667121
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
What are the fees for using transfer to top off my account? | {
"text": "What are the fees for using transfer to top off my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986554384231567
},
{
"label": "POSITIVE",
"score": 0.001344588352367282
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Can I use a check to top up? | {
"text": "Can I use a check to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989101886749268
},
{
"label": "POSITIVE",
"score": 0.0010898587061092257
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
At what ATM can I change my PIN? | {
"text": "At what ATM can I change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989042282104492
},
{
"label": "POSITIVE",
"score": 0.0010957666672766209
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Which cards are accepted for topping up? | {
"text": "Which cards are accepted for topping up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9664981961250305
},
{
"label": "POSITIVE",
"score": 0.033501822501420975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go?? | {
"text": "I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go??"
} | [
{
"label": "NEGATIVE",
"score": 0.9996297359466553
},
{
"label": "POSITIVE",
"score": 0.00037023829645477235
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
My card is about to expire. How do I get a new card? | {
"text": "My card is about to expire. How do I get a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970791339874268
},
{
"label": "POSITIVE",
"score": 0.002920866943895817
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I want to get a new card before my current one expires, how much will it cost me and how long will it take to get here. | {
"text": "I want to get a new card before my current one expires, how much will it cost me and how long will it take to get here."
} | [
{
"label": "NEGATIVE",
"score": 0.9988884329795837
},
{
"label": "POSITIVE",
"score": 0.0011116062523797154
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
What do I do to verify my source of funds? | {
"text": "What do I do to verify my source of funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981424808502197
},
{
"label": "POSITIVE",
"score": 0.0018575346330180764
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
What is this extra €1 fee about? | {
"text": "What is this extra €1 fee about?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945266842842102
},
{
"label": "POSITIVE",
"score": 0.005473264493048191
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Let me know what the steps for the identity checks are | {
"text": "Let me know what the steps for the identity checks are"
} | [
{
"label": "NEGATIVE",
"score": 0.9911035299301147
},
{
"label": "POSITIVE",
"score": 0.008896461687982082
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about. | {
"text": "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about."
} | [
{
"label": "NEGATIVE",
"score": 0.9934462904930115
},
{
"label": "POSITIVE",
"score": 0.006553673185408115
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
My marital status has change, I got to correct my name to reflect that. | {
"text": "My marital status has change, I got to correct my name to reflect that."
} | [
{
"label": "NEGATIVE",
"score": 0.9901924133300781
},
{
"label": "POSITIVE",
"score": 0.009807570837438107
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
What are the acceptable currencies for adding funds? | {
"text": "What are the acceptable currencies for adding funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964801669120789
},
{
"label": "POSITIVE",
"score": 0.0035198458936065435
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I am still waiting for a the cash I deposited this morning | {
"text": "I am still waiting for a the cash I deposited this morning"
} | [
{
"label": "NEGATIVE",
"score": 0.9972949624061584
},
{
"label": "POSITIVE",
"score": 0.0027050841599702835
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Can I use SWIFT transfers? | {
"text": "Can I use SWIFT transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987815022468567
},
{
"label": "POSITIVE",
"score": 0.0012184439692646265
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue! | {
"text": "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!"
} | [
{
"label": "NEGATIVE",
"score": 0.9983819723129272
},
{
"label": "POSITIVE",
"score": 0.001618065289221704
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on? | {
"text": "My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991123080253601
},
{
"label": "POSITIVE",
"score": 0.0008876568754203618
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Is there a fee for transferring money | {
"text": "Is there a fee for transferring money"
} | [
{
"label": "NEGATIVE",
"score": 0.9943299293518066
},
{
"label": "POSITIVE",
"score": 0.005670012906193733
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Why did I only get $20 now the full amount I wanted? | {
"text": "Why did I only get $20 now the full amount I wanted?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994379878044128
},
{
"label": "POSITIVE",
"score": 0.0005620516603812575
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Can I get support? | {
"text": "Can I get support?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945036172866821
},
{
"label": "POSITIVE",
"score": 0.005496390163898468
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
I am concerned that I am being doubled charged for several items purchased in the past week. Please review my statement and correct. | {
"text": "I am concerned that I am being doubled charged for several items purchased in the past week. Please review my statement and correct."
} | [
{
"label": "NEGATIVE",
"score": 0.3855198323726654
},
{
"label": "POSITIVE",
"score": 0.614480197429657
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Can you please assist me in Apple Pay, in getting Top Up to work? | {
"text": "Can you please assist me in Apple Pay, in getting Top Up to work?"
} | [
{
"label": "NEGATIVE",
"score": 0.3439244031906128
},
{
"label": "POSITIVE",
"score": 0.656075656414032
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Could I get a mastercard if that's reasonable? | {
"text": "Could I get a mastercard if that's reasonable?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991329312324524
},
{
"label": "POSITIVE",
"score": 0.0008671039249747992
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help? | {
"text": "My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993546605110168
},
{
"label": "POSITIVE",
"score": 0.0006453533424064517
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
can I use it all over the world? | {
"text": "can I use it all over the world?"
} | [
{
"label": "NEGATIVE",
"score": 0.997584342956543
},
{
"label": "POSITIVE",
"score": 0.0024156072176992893
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Where is the top-up verification code located? | {
"text": "Where is the top-up verification code located?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993257522583008
},
{
"label": "POSITIVE",
"score": 0.0006742332479916513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
What are the steps for my friend to send me money? | {
"text": "What are the steps for my friend to send me money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987524747848511
},
{
"label": "POSITIVE",
"score": 0.0012475366238504648
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
The top-up card is verified how? | {
"text": "The top-up card is verified how?"
} | [
{
"label": "NEGATIVE",
"score": 0.9851632714271545
},
{
"label": "POSITIVE",
"score": 0.014836685732007027
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
There's a direct debit payment that I don't recognize. | {
"text": "There's a direct debit payment that I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9952736496925354
},
{
"label": "POSITIVE",
"score": 0.0047264015302062035
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
There is a payment done with my card which i definitely did not do.Never seen that name before. | {
"text": "There is a payment done with my card which i definitely did not do.Never seen that name before."
} | [
{
"label": "NEGATIVE",
"score": 0.989696741104126
},
{
"label": "POSITIVE",
"score": 0.010303267277777195
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
What is the source of the money in my account? | {
"text": "What is the source of the money in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990567564964294
},
{
"label": "POSITIVE",
"score": 0.0009432084043510258
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
I want to shut down my account as soon as possible. | {
"text": "I want to shut down my account as soon as possible."
} | [
{
"label": "NEGATIVE",
"score": 0.9997596144676208
},
{
"label": "POSITIVE",
"score": 0.00024039405980147421
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
My card payment had the wrong exchange rate | {
"text": "My card payment had the wrong exchange rate"
} | [
{
"label": "NEGATIVE",
"score": 0.9995239973068237
},
{
"label": "POSITIVE",
"score": 0.000475998327601701
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
I want to top up with my Apple Watch. | {
"text": "I want to top up with my Apple Watch."
} | [
{
"label": "NEGATIVE",
"score": 0.006550308782607317
},
{
"label": "POSITIVE",
"score": 0.9934497475624084
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Is there any way to get another card on the same account? | {
"text": "Is there any way to get another card on the same account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997240900993347
},
{
"label": "POSITIVE",
"score": 0.00027585236239247024
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
My card arrived but I need to make it work in the app, how do I do that? | {
"text": "My card arrived but I need to make it work in the app, how do I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991748929023743
},
{
"label": "POSITIVE",
"score": 0.0008250991231761873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Am I supposed to verify my identity? | {
"text": "Am I supposed to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992493987083435
},
{
"label": "POSITIVE",
"score": 0.0007505413377657533
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Top up not available in my wallet. | {
"text": "Top up not available in my wallet."
} | [
{
"label": "NEGATIVE",
"score": 0.9996052384376526
},
{
"label": "POSITIVE",
"score": 0.0003947384830098599
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Is going to a bank only way to change my PIN? | {
"text": "Is going to a bank only way to change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994656443595886
},
{
"label": "POSITIVE",
"score": 0.000534362974576652
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
your company is awful, i would like to delete my account please | {
"text": "your company is awful, i would like to delete my account please"
} | [
{
"label": "NEGATIVE",
"score": 0.9998026490211487
},
{
"label": "POSITIVE",
"score": 0.00019735167734324932
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
What is the cost for currency exchanges? | {
"text": "What is the cost for currency exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972596168518066
},
{
"label": "POSITIVE",
"score": 0.002740333089604974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got. | {
"text": "I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got."
} | [
{
"label": "NEGATIVE",
"score": 0.9963752627372742
},
{
"label": "POSITIVE",
"score": 0.003624666715040803
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
What is necessary for the identity verification? | {
"text": "What is necessary for the identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971739053726196
},
{
"label": "POSITIVE",
"score": 0.0028260396793484688
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
I need to urgently transfer something from China. How long will it approximately take? | {
"text": "I need to urgently transfer something from China. How long will it approximately take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991819262504578
},
{
"label": "POSITIVE",
"score": 0.0008180002332665026
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund. | {
"text": "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9991490840911865
},
{
"label": "POSITIVE",
"score": 0.0008508855244144797
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Why are fees charged for cash withdrawals? I went to withdraw some money earlier today after shopping. There's a new fee that there. | {
"text": "Why are fees charged for cash withdrawals? I went to withdraw some money earlier today after shopping. There's a new fee that there."
} | [
{
"label": "NEGATIVE",
"score": 0.9964512586593628
},
{
"label": "POSITIVE",
"score": 0.0035487401764839888
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
After my checque or cash deposit, my balance didn't update. | {
"text": "After my checque or cash deposit, my balance didn't update."
} | [
{
"label": "NEGATIVE",
"score": 0.998416543006897
},
{
"label": "POSITIVE",
"score": 0.001583419623784721
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do? | {
"text": "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993228912353516
},
{
"label": "POSITIVE",
"score": 0.0006771665066480637
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I need a list of currencies you accept for exchange. | {
"text": "I need a list of currencies you accept for exchange."
} | [
{
"label": "NEGATIVE",
"score": 0.9937987923622131
},
{
"label": "POSITIVE",
"score": 0.00620118947699666
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I've been waiting since Friday, where is my money? | {
"text": "I've been waiting since Friday, where is my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982094764709473
},
{
"label": "POSITIVE",
"score": 0.0017904882552102208
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I made a mistake this morning when I did a transfer. How do I reverse it? | {
"text": "I made a mistake this morning when I did a transfer. How do I reverse it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997523427009583
},
{
"label": "POSITIVE",
"score": 0.00024765278794802725
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
How many active transactions can I make with a disposable card? | {
"text": "How many active transactions can I make with a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983299374580383
},
{
"label": "POSITIVE",
"score": 0.0016701245913282037
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Can I use my account now, even though my identity verification has not gone through yet? | {
"text": "Can I use my account now, even though my identity verification has not gone through yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982064962387085
},
{
"label": "POSITIVE",
"score": 0.0017935007344931364
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased. | {
"text": "I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased."
} | [
{
"label": "NEGATIVE",
"score": 0.9997439980506897
},
{
"label": "POSITIVE",
"score": 0.0002559600688982755
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Why did the top-up fail? | {
"text": "Why did the top-up fail?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997453093528748
},
{
"label": "POSITIVE",
"score": 0.00025468377862125635
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I am blocked now because I entered the wrong pin, need help. | {
"text": "I am blocked now because I entered the wrong pin, need help."
} | [
{
"label": "NEGATIVE",
"score": 0.9996674060821533
},
{
"label": "POSITIVE",
"score": 0.0003325807920191437
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Why hasn't my friend received the money i sent them yet? | {
"text": "Why hasn't my friend received the money i sent them yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.999455988407135
},
{
"label": "POSITIVE",
"score": 0.0005440338863991201
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Can I top-up my google pay? | {
"text": "Can I top-up my google pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984732270240784
},
{
"label": "POSITIVE",
"score": 0.0015267377020791173
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I didn't get the right amount of cash because of the exchange rate. | {
"text": "I didn't get the right amount of cash because of the exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.9997379183769226
},
{
"label": "POSITIVE",
"score": 0.0002621186140459031
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
where do I top up my google pay? | {
"text": "where do I top up my google pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.999182403087616
},
{
"label": "POSITIVE",
"score": 0.0008175942930392921
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I have exceeded the number of PIN attempts | {
"text": "I have exceeded the number of PIN attempts"
} | [
{
"label": "NEGATIVE",
"score": 0.28003087639808655
},
{
"label": "POSITIVE",
"score": 0.7199691534042358
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
My card don't work. | {
"text": "My card don't work."
} | [
{
"label": "NEGATIVE",
"score": 0.999785840511322
},
{
"label": "POSITIVE",
"score": 0.00021421143901534379
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
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