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I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?
{ "text": "I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?" }
[ { "label": "NEGATIVE", "score": 0.9902486205101013 }, { "label": "POSITIVE", "score": 0.009751426056027412 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up.
{ "text": "I bought something online a week ago and i never got it in the mail.Can I just get my money back now I don't want to keep waiting on something that isn't going to show up." }
[ { "label": "NEGATIVE", "score": 0.9988555908203125 }, { "label": "POSITIVE", "score": 0.0011444566771388054 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Why was I charged an extra fee when doing a transfer?
{ "text": "Why was I charged an extra fee when doing a transfer?" }
[ { "label": "NEGATIVE", "score": 0.9978456497192383 }, { "label": "POSITIVE", "score": 0.0021543835755437613 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
I only have a card from the US is that okay?
{ "text": "I only have a card from the US is that okay?" }
[ { "label": "NEGATIVE", "score": 0.9969099164009094 }, { "label": "POSITIVE", "score": 0.003090085694566369 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
What countries are you located in?
{ "text": "What countries are you located in?" }
[ { "label": "NEGATIVE", "score": 0.6984313726425171 }, { "label": "POSITIVE", "score": 0.3015686273574829 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?
{ "text": "I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?" }
[ { "label": "NEGATIVE", "score": 0.9988613128662109 }, { "label": "POSITIVE", "score": 0.0011386468540877104 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
My transfer is failing when I try to do it.
{ "text": "My transfer is failing when I try to do it." }
[ { "label": "NEGATIVE", "score": 0.9997978806495667 }, { "label": "POSITIVE", "score": 0.0002021230902755633 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
Why wasn't my card payment accepted?
{ "text": "Why wasn't my card payment accepted?" }
[ { "label": "NEGATIVE", "score": 0.9984533786773682 }, { "label": "POSITIVE", "score": 0.0015466155018657446 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Help Me! I lost my card. What should I do?
{ "text": "Help Me! I lost my card. What should I do?" }
[ { "label": "NEGATIVE", "score": 0.9997052550315857 }, { "label": "POSITIVE", "score": 0.00029473169706761837 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
Looks like my card payment was cancelled.
{ "text": "Looks like my card payment was cancelled." }
[ { "label": "NEGATIVE", "score": 0.9997429251670837 }, { "label": "POSITIVE", "score": 0.000257074338151142 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
Why didn't the money I transferred into my account get added to my balance?
{ "text": "Why didn't the money I transferred into my account get added to my balance?" }
[ { "label": "NEGATIVE", "score": 0.9984094500541687 }, { "label": "POSITIVE", "score": 0.0015905640320852399 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
I just got a new card, and I want to know how to activate.
{ "text": "I just got a new card, and I want to know how to activate." }
[ { "label": "NEGATIVE", "score": 0.001625614706426859 }, { "label": "POSITIVE", "score": 0.998374342918396 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?
{ "text": "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?" }
[ { "label": "NEGATIVE", "score": 0.9992295503616333 }, { "label": "POSITIVE", "score": 0.0007704355521127582 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
What is the maximum for top-ups?
{ "text": "What is the maximum for top-ups?" }
[ { "label": "NEGATIVE", "score": 0.005790352821350098 }, { "label": "POSITIVE", "score": 0.9942096471786499 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
Why did I get less from the ATM?
{ "text": "Why did I get less from the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9963968396186829 }, { "label": "POSITIVE", "score": 0.003603185061365366 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
What is the Top up rate charge for using a card in the US?
{ "text": "What is the Top up rate charge for using a card in the US?" }
[ { "label": "NEGATIVE", "score": 0.9938628673553467 }, { "label": "POSITIVE", "score": 0.006137112155556679 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
how much for topping up by card?
{ "text": "how much for topping up by card?" }
[ { "label": "NEGATIVE", "score": 0.9907497763633728 }, { "label": "POSITIVE", "score": 0.009250237606465816 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
I was charged an extra fee for a card payment. I was unaware of these fees beforehand.
{ "text": "I was charged an extra fee for a card payment. I was unaware of these fees beforehand." }
[ { "label": "NEGATIVE", "score": 0.9971655011177063 }, { "label": "POSITIVE", "score": 0.002834472106769681 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
What do I do when I get close to the expiration date of my card?
{ "text": "What do I do when I get close to the expiration date of my card?" }
[ { "label": "NEGATIVE", "score": 0.9991087317466736 }, { "label": "POSITIVE", "score": 0.0008912626071833074 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
My card is stuck in the ATM?
{ "text": "My card is stuck in the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9989809393882751 }, { "label": "POSITIVE", "score": 0.001019040122628212 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
Help! I made a transfer in error and need to cancel it before it's complete!
{ "text": "Help! I made a transfer in error and need to cancel it before it's complete!" }
[ { "label": "NEGATIVE", "score": 0.9995724558830261 }, { "label": "POSITIVE", "score": 0.0004275354731362313 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
I don't understand why I'm being charged for using my card.
{ "text": "I don't understand why I'm being charged for using my card." }
[ { "label": "NEGATIVE", "score": 0.9993107318878174 }, { "label": "POSITIVE", "score": 0.0006892711971886456 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
My transfer was declined. Why did this happen?
{ "text": "My transfer was declined. Why did this happen?" }
[ { "label": "NEGATIVE", "score": 0.9985678195953369 }, { "label": "POSITIVE", "score": 0.0014321942580863833 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
How do I go about getting a refund?
{ "text": "How do I go about getting a refund?" }
[ { "label": "NEGATIVE", "score": 0.9988771080970764 }, { "label": "POSITIVE", "score": 0.001122842077165842 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Can you tell me what I need for identity validation?
{ "text": "Can you tell me what I need for identity validation?" }
[ { "label": "NEGATIVE", "score": 0.9983128309249878 }, { "label": "POSITIVE", "score": 0.0016871367115527391 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?
{ "text": "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?" }
[ { "label": "NEGATIVE", "score": 0.9992268085479736 }, { "label": "POSITIVE", "score": 0.000773208390455693 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
Why do I have a strange payment on my statement?
{ "text": "Why do I have a strange payment on my statement?" }
[ { "label": "NEGATIVE", "score": 0.997102677822113 }, { "label": "POSITIVE", "score": 0.002897262340411544 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
How can a payment be declined
{ "text": "How can a payment be declined" }
[ { "label": "NEGATIVE", "score": 0.9919493198394775 }, { "label": "POSITIVE", "score": 0.008050658740103245 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?
{ "text": "I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?" }
[ { "label": "NEGATIVE", "score": 0.999616265296936 }, { "label": "POSITIVE", "score": 0.00038370181573554873 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.
{ "text": "I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine." }
[ { "label": "NEGATIVE", "score": 0.01369000505656004 }, { "label": "POSITIVE", "score": 0.9863100051879883 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
I have a charge I did not make.
{ "text": "I have a charge I did not make." }
[ { "label": "NEGATIVE", "score": 0.9345397353172302 }, { "label": "POSITIVE", "score": 0.06546024978160858 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
What is the number of transactions I get with a disposable card?
{ "text": "What is the number of transactions I get with a disposable card?" }
[ { "label": "NEGATIVE", "score": 0.998451828956604 }, { "label": "POSITIVE", "score": 0.001548214117065072 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
I checked on google and the exchange rate you are using is really bad. Can you update it?
{ "text": "I checked on google and the exchange rate you are using is really bad. Can you update it?" }
[ { "label": "NEGATIVE", "score": 0.9997943043708801 }, { "label": "POSITIVE", "score": 0.00020572671201080084 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
what is the status of my refund
{ "text": "what is the status of my refund" }
[ { "label": "NEGATIVE", "score": 0.8938825726509094 }, { "label": "POSITIVE", "score": 0.10611742734909058 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
What currencies can my account be in?
{ "text": "What currencies can my account be in?" }
[ { "label": "NEGATIVE", "score": 0.9924742579460144 }, { "label": "POSITIVE", "score": 0.0075256917625665665 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
What reasons would a topup fail?
{ "text": "What reasons would a topup fail?" }
[ { "label": "NEGATIVE", "score": 0.9997273087501526 }, { "label": "POSITIVE", "score": 0.00027273257728666067 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
Where is my new card if I haven't received it yet?
{ "text": "Where is my new card if I haven't received it yet?" }
[ { "label": "NEGATIVE", "score": 0.9995905756950378 }, { "label": "POSITIVE", "score": 0.0004094617033842951 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?
{ "text": "My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?" }
[ { "label": "NEGATIVE", "score": 0.9990377426147461 }, { "label": "POSITIVE", "score": 0.0009622665820643306 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 23 }
Default
null
null
Am I able to use my account if the identity verification is not complete?
{ "text": "Am I able to use my account if the identity verification is not complete?" }
[ { "label": "NEGATIVE", "score": 0.9991747736930847 }, { "label": "POSITIVE", "score": 0.0008251552353613079 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
I topped up my account but the money isn't there now.
{ "text": "I topped up my account but the money isn't there now." }
[ { "label": "NEGATIVE", "score": 0.9982927441596985 }, { "label": "POSITIVE", "score": 0.0017071976326406002 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
Is there a charge for exchanging foreign currencies?
{ "text": "Is there a charge for exchanging foreign currencies?" }
[ { "label": "NEGATIVE", "score": 0.9985930323600769 }, { "label": "POSITIVE", "score": 0.0014069905737414956 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?
{ "text": "I can't withdraw any money from my account. Ive tried a couple different ATM machines and both of them wouldn't give me my money. What's going on? Is my account frozen or something?" }
[ { "label": "NEGATIVE", "score": 0.99944669008255 }, { "label": "POSITIVE", "score": 0.0005532535724341869 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
Is there a way to get around fees
{ "text": "Is there a way to get around fees" }
[ { "label": "NEGATIVE", "score": 0.9971234202384949 }, { "label": "POSITIVE", "score": 0.002876539248973131 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
What's going on? My card wont accept any transactions.
{ "text": "What's going on? My card wont accept any transactions." }
[ { "label": "NEGATIVE", "score": 0.9936538934707642 }, { "label": "POSITIVE", "score": 0.006346056237816811 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
Is there a fee when I add money to my international card?
{ "text": "Is there a fee when I add money to my international card?" }
[ { "label": "NEGATIVE", "score": 0.9977670907974243 }, { "label": "POSITIVE", "score": 0.0022328852210193872 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
I made a transfer into my account and now I need to cancel it
{ "text": "I made a transfer into my account and now I need to cancel it" }
[ { "label": "NEGATIVE", "score": 0.9996639490127563 }, { "label": "POSITIVE", "score": 0.00033604539930820465 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
I received a decline message on a transfer
{ "text": "I received a decline message on a transfer" }
[ { "label": "NEGATIVE", "score": 0.9991005659103394 }, { "label": "POSITIVE", "score": 0.0008994571398943663 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
The exchange rate for the money I took out in a foreign country is wrong.
{ "text": "The exchange rate for the money I took out in a foreign country is wrong." }
[ { "label": "NEGATIVE", "score": 0.9997246861457825 }, { "label": "POSITIVE", "score": 0.0002752990694716573 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
My money transaction can't be seen by the person I sent it to
{ "text": "My money transaction can't be seen by the person I sent it to" }
[ { "label": "NEGATIVE", "score": 0.9911494255065918 }, { "label": "POSITIVE", "score": 0.00885058380663395 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
Which credit card top-ups do you accept?
{ "text": "Which credit card top-ups do you accept?" }
[ { "label": "NEGATIVE", "score": 0.973057746887207 }, { "label": "POSITIVE", "score": 0.026942318305373192 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
What should I do since my card is trapped in the ATM?
{ "text": "What should I do since my card is trapped in the ATM?" }
[ { "label": "NEGATIVE", "score": 0.9990359544754028 }, { "label": "POSITIVE", "score": 0.0009640827775001526 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
I have a card payment that I don't recognize. What should I do?
{ "text": "I have a card payment that I don't recognize. What should I do?" }
[ { "label": "NEGATIVE", "score": 0.9984080195426941 }, { "label": "POSITIVE", "score": 0.0015920154983177781 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
My card payment has had the status of pending forever. What is the issue? It should have gone through at some point.
{ "text": "My card payment has had the status of pending forever. What is the issue? It should have gone through at some point." }
[ { "label": "NEGATIVE", "score": 0.9990491271018982 }, { "label": "POSITIVE", "score": 0.0009508391376584768 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
When will my transfer finish pending?
{ "text": "When will my transfer finish pending?" }
[ { "label": "NEGATIVE", "score": 0.9970539808273315 }, { "label": "POSITIVE", "score": 0.002945962129160762 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?
{ "text": "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?" }
[ { "label": "NEGATIVE", "score": 0.9939163327217102 }, { "label": "POSITIVE", "score": 0.006083715707063675 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
Why would a transfer to a beneficiary not go through?
{ "text": "Why would a transfer to a beneficiary not go through?" }
[ { "label": "NEGATIVE", "score": 0.9977931976318359 }, { "label": "POSITIVE", "score": 0.0022067870013415813 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
I am yet to receive the money in my account how long will this take?
{ "text": "I am yet to receive the money in my account how long will this take?" }
[ { "label": "NEGATIVE", "score": 0.999567449092865 }, { "label": "POSITIVE", "score": 0.0004325097834225744 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
Could you please freeze my card immediately?
{ "text": "Could you please freeze my card immediately?" }
[ { "label": "NEGATIVE", "score": 0.9994788765907288 }, { "label": "POSITIVE", "score": 0.000521194189786911 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
I must make several disposable cards every day.
{ "text": "I must make several disposable cards every day." }
[ { "label": "NEGATIVE", "score": 0.9993504881858826 }, { "label": "POSITIVE", "score": 0.0006494697299785912 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
I wanted to top up my account and it doesn't look like it worked
{ "text": "I wanted to top up my account and it doesn't look like it worked" }
[ { "label": "NEGATIVE", "score": 0.9997324347496033 }, { "label": "POSITIVE", "score": 0.00026760780019685626 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
I bought something and now I want a refund.
{ "text": "I bought something and now I want a refund." }
[ { "label": "NEGATIVE", "score": 0.9957526922225952 }, { "label": "POSITIVE", "score": 0.004247276112437248 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Card refund is not showing up in my statement.
{ "text": "Card refund is not showing up in my statement." }
[ { "label": "NEGATIVE", "score": 0.9997060894966125 }, { "label": "POSITIVE", "score": 0.00029393588192760944 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
I need a new card.
{ "text": "I need a new card." }
[ { "label": "NEGATIVE", "score": 0.9988757967948914 }, { "label": "POSITIVE", "score": 0.0011242234613746405 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
I was charged and shouldn't have been charged when using my card!
{ "text": "I was charged and shouldn't have been charged when using my card!" }
[ { "label": "NEGATIVE", "score": 0.9933807849884033 }, { "label": "POSITIVE", "score": 0.006619225721806288 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
What do I do to activate my new card?
{ "text": "What do I do to activate my new card?" }
[ { "label": "NEGATIVE", "score": 0.996921181678772 }, { "label": "POSITIVE", "score": 0.0030788423027843237 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
Do I get charged for a top up from a European bank?
{ "text": "Do I get charged for a top up from a European bank?" }
[ { "label": "NEGATIVE", "score": 0.996667206287384 }, { "label": "POSITIVE", "score": 0.0033328463323414326 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
Why would my card payment be reverted?
{ "text": "Why would my card payment be reverted?" }
[ { "label": "NEGATIVE", "score": 0.9983287453651428 }, { "label": "POSITIVE", "score": 0.0016712234355509281 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
I have a direct debit I didn't set up
{ "text": "I have a direct debit I didn't set up" }
[ { "label": "NEGATIVE", "score": 0.9914343357086182 }, { "label": "POSITIVE", "score": 0.00856571365147829 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
I found my card, am I able to put it back into the app?
{ "text": "I found my card, am I able to put it back into the app?" }
[ { "label": "NEGATIVE", "score": 0.9979294538497925 }, { "label": "POSITIVE", "score": 0.002070543123409152 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
There is a payment that I made that hasn't gone through yet.
{ "text": "There is a payment that I made that hasn't gone through yet." }
[ { "label": "NEGATIVE", "score": 0.9930819869041443 }, { "label": "POSITIVE", "score": 0.006918014958500862 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
I see cash in my app but I did not get it.
{ "text": "I see cash in my app but I did not get it." }
[ { "label": "NEGATIVE", "score": 0.9993525147438049 }, { "label": "POSITIVE", "score": 0.0006474762922152877 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Do you offer disposable virtual cards too?
{ "text": "Do you offer disposable virtual cards too?" }
[ { "label": "NEGATIVE", "score": 0.997393012046814 }, { "label": "POSITIVE", "score": 0.00260699144564569 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
I ordered my card but it still isn't here
{ "text": "I ordered my card but it still isn't here" }
[ { "label": "NEGATIVE", "score": 0.9989349246025085 }, { "label": "POSITIVE", "score": 0.0010650961194187403 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
What country's money can I hold currency in?
{ "text": "What country's money can I hold currency in?" }
[ { "label": "NEGATIVE", "score": 0.9989357590675354 }, { "label": "POSITIVE", "score": 0.0010642518755048513 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
My PIN is not working, can you help?
{ "text": "My PIN is not working, can you help?" }
[ { "label": "NEGATIVE", "score": 0.9997771382331848 }, { "label": "POSITIVE", "score": 0.0002228808298241347 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
When will I get my money? It's been too long.
{ "text": "When will I get my money? It's been too long." }
[ { "label": "NEGATIVE", "score": 0.9994617104530334 }, { "label": "POSITIVE", "score": 0.0005383372772485018 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
Please verify my source of funds.
{ "text": "Please verify my source of funds." }
[ { "label": "NEGATIVE", "score": 0.03434247523546219 }, { "label": "POSITIVE", "score": 0.9656575322151184 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
Can i top up by card?
{ "text": "Can i top up by card?" }
[ { "label": "NEGATIVE", "score": 0.9347484111785889 }, { "label": "POSITIVE", "score": 0.06525156646966934 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
Can I add money to my account via bank transfer?
{ "text": "Can I add money to my account via bank transfer?" }
[ { "label": "NEGATIVE", "score": 0.9989457726478577 }, { "label": "POSITIVE", "score": 0.001054229331202805 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.
{ "text": "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please." }
[ { "label": "NEGATIVE", "score": 0.9912202954292297 }, { "label": "POSITIVE", "score": 0.00877966545522213 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?
{ "text": "How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?" }
[ { "label": "NEGATIVE", "score": 0.7692236304283142 }, { "label": "POSITIVE", "score": 0.23077644407749176 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
Is it possible to order another card?
{ "text": "Is it possible to order another card?" }
[ { "label": "NEGATIVE", "score": 0.9974416494369507 }, { "label": "POSITIVE", "score": 0.002558391075581312 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
Canceling my order is what I need to do right now.
{ "text": "Canceling my order is what I need to do right now." }
[ { "label": "NEGATIVE", "score": 0.9996151924133301 }, { "label": "POSITIVE", "score": 0.0003848089836537838 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Do you have an age requirement when opening an account with your service?
{ "text": "Do you have an age requirement when opening an account with your service?" }
[ { "label": "NEGATIVE", "score": 0.9825803637504578 }, { "label": "POSITIVE", "score": 0.017419660463929176 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.
{ "text": "I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on." }
[ { "label": "NEGATIVE", "score": 0.9995841383934021 }, { "label": "POSITIVE", "score": 0.0004158702213317156 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
My card is missing! Help!
{ "text": "My card is missing! Help!" }
[ { "label": "NEGATIVE", "score": 0.9993839263916016 }, { "label": "POSITIVE", "score": 0.0006159926415421069 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
i have a pending top-up
{ "text": "i have a pending top-up" }
[ { "label": "NEGATIVE", "score": 0.0032666095066815615 }, { "label": "POSITIVE", "score": 0.9967334270477295 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
When will my transfer be in my account?
{ "text": "When will my transfer be in my account?" }
[ { "label": "NEGATIVE", "score": 0.9987353682518005 }, { "label": "POSITIVE", "score": 0.001264694845303893 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
What countries do you operate in?
{ "text": "What countries do you operate in?" }
[ { "label": "NEGATIVE", "score": 0.9437974691390991 }, { "label": "POSITIVE", "score": 0.056202467530965805 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
is there a way to fix my top up
{ "text": "is there a way to fix my top up" }
[ { "label": "NEGATIVE", "score": 0.9967687129974365 }, { "label": "POSITIVE", "score": 0.0032313033007085323 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
I'm worried my card might be lost in the mail? How long does it usually take to arrive?
{ "text": "I'm worried my card might be lost in the mail? How long does it usually take to arrive?" }
[ { "label": "NEGATIVE", "score": 0.9994845390319824 }, { "label": "POSITIVE", "score": 0.0005154226673766971 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
How long until the card arrives?
{ "text": "How long until the card arrives?" }
[ { "label": "NEGATIVE", "score": 0.9969809651374817 }, { "label": "POSITIVE", "score": 0.0030190155375748873 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
It seems like my card payment didn't work.
{ "text": "It seems like my card payment didn't work." }
[ { "label": "NEGATIVE", "score": 0.999795138835907 }, { "label": "POSITIVE", "score": 0.0002048722526524216 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
My card expires soon
{ "text": "My card expires soon" }
[ { "label": "NEGATIVE", "score": 0.17570899426937103 }, { "label": "POSITIVE", "score": 0.8242910504341125 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
Please help me change my PIN.
{ "text": "Please help me change my PIN." }
[ { "label": "NEGATIVE", "score": 0.9854796528816223 }, { "label": "POSITIVE", "score": 0.014520285651087761 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
Is it on purpose that my payment has been returned to my account?
{ "text": "Is it on purpose that my payment has been returned to my account?" }
[ { "label": "NEGATIVE", "score": 0.9993125200271606 }, { "label": "POSITIVE", "score": 0.0006875162362121046 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
This morning, I tried to send money to my friends several times but each time the transfer fails. Why does it keep failing? The transfer gets rejected but I do not know what is causing it to be rejected.
{ "text": "This morning, I tried to send money to my friends several times but each time the transfer fails. Why does it keep failing? The transfer gets rejected but I do not know what is causing it to be rejected." }
[ { "label": "NEGATIVE", "score": 0.9997068047523499 }, { "label": "POSITIVE", "score": 0.00029312566039152443 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
why wouldnt the atm give me money
{ "text": "why wouldnt the atm give me money" }
[ { "label": "NEGATIVE", "score": 0.9964351654052734 }, { "label": "POSITIVE", "score": 0.0035648811608552933 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
Can you tell me when my card will arrive?
{ "text": "Can you tell me when my card will arrive?" }
[ { "label": "NEGATIVE", "score": 0.9958077669143677 }, { "label": "POSITIVE", "score": 0.004192281048744917 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
How did the extra charge on my card come in effect?
{ "text": "How did the extra charge on my card come in effect?" }
[ { "label": "NEGATIVE", "score": 0.9988828301429749 }, { "label": "POSITIVE", "score": 0.0011171683436259627 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null