text
stringlengths
13
409
inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
Do I need to use a limit on top-ups?
{ "text": "Do I need to use a limit on top-ups?" }
[ { "label": "NEGATIVE", "score": 0.9988741278648376 }, { "label": "POSITIVE", "score": 0.001125813229009509 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through.
{ "text": "How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through." }
[ { "label": "NEGATIVE", "score": 0.8106842041015625 }, { "label": "POSITIVE", "score": 0.1893157958984375 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
How do I dispute a debit that I didn't make?
{ "text": "How do I dispute a debit that I didn't make?" }
[ { "label": "NEGATIVE", "score": 0.9967568516731262 }, { "label": "POSITIVE", "score": 0.003243159968405962 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
There is a payment I don't recognize
{ "text": "There is a payment I don't recognize" }
[ { "label": "NEGATIVE", "score": 0.9924501180648804 }, { "label": "POSITIVE", "score": 0.007549859583377838 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
I have no way to prove my identity.
{ "text": "I have no way to prove my identity." }
[ { "label": "NEGATIVE", "score": 0.9997332692146301 }, { "label": "POSITIVE", "score": 0.0002667636435944587 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
I don't remember my passcode?
{ "text": "I don't remember my passcode?" }
[ { "label": "NEGATIVE", "score": 0.9995142221450806 }, { "label": "POSITIVE", "score": 0.00048581973533146083 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
What's a verification code?
{ "text": "What's a verification code?" }
[ { "label": "NEGATIVE", "score": 0.9962058067321777 }, { "label": "POSITIVE", "score": 0.00379418907687068 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
Are you Visa or Mastercard?
{ "text": "Are you Visa or Mastercard?" }
[ { "label": "NEGATIVE", "score": 0.9805383086204529 }, { "label": "POSITIVE", "score": 0.01946174167096615 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
Is there any reason why my card didn't work when I tried to top up?
{ "text": "Is there any reason why my card didn't work when I tried to top up?" }
[ { "label": "NEGATIVE", "score": 0.999643087387085 }, { "label": "POSITIVE", "score": 0.0003568451793398708 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
How do I get unblocked?
{ "text": "How do I get unblocked?" }
[ { "label": "NEGATIVE", "score": 0.9938583970069885 }, { "label": "POSITIVE", "score": 0.006141562946140766 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
I am still currently waiting for the cash that has been deposited into the account this morning.
{ "text": "I am still currently waiting for the cash that has been deposited into the account this morning." }
[ { "label": "NEGATIVE", "score": 0.9981198906898499 }, { "label": "POSITIVE", "score": 0.0018800299149006605 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
How do i top up my google pay?
{ "text": "How do i top up my google pay?" }
[ { "label": "NEGATIVE", "score": 0.9987537860870361 }, { "label": "POSITIVE", "score": 0.001246265834197402 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
Could you assist me in finding my lost card?
{ "text": "Could you assist me in finding my lost card?" }
[ { "label": "NEGATIVE", "score": 0.9986515641212463 }, { "label": "POSITIVE", "score": 0.0013484173687174916 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
you got the exchange rate wrong for my cash withdrawal
{ "text": "you got the exchange rate wrong for my cash withdrawal" }
[ { "label": "NEGATIVE", "score": 0.9994186162948608 }, { "label": "POSITIVE", "score": 0.0005813531461171806 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
How do I unblock my card?
{ "text": "How do I unblock my card?" }
[ { "label": "NEGATIVE", "score": 0.9966867566108704 }, { "label": "POSITIVE", "score": 0.003313211025670171 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
How do I order my card?
{ "text": "How do I order my card?" }
[ { "label": "NEGATIVE", "score": 0.9976457953453064 }, { "label": "POSITIVE", "score": 0.0023542072158306837 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
How long does it take to activate my card?
{ "text": "How long does it take to activate my card?" }
[ { "label": "NEGATIVE", "score": 0.9980280995368958 }, { "label": "POSITIVE", "score": 0.0019718497060239315 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
When will a transfer from the US post?
{ "text": "When will a transfer from the US post?" }
[ { "label": "NEGATIVE", "score": 0.9987548589706421 }, { "label": "POSITIVE", "score": 0.0012451112270355225 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
The recipient doesn't see the money transaction I made
{ "text": "The recipient doesn't see the money transaction I made" }
[ { "label": "NEGATIVE", "score": 0.9992953538894653 }, { "label": "POSITIVE", "score": 0.0007046603714115918 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
My contactless payments don't work.
{ "text": "My contactless payments don't work." }
[ { "label": "NEGATIVE", "score": 0.9997660517692566 }, { "label": "POSITIVE", "score": 0.00023391669674310833 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 23 }
Default
null
null
Is there a reason why there is an extra £1 charge on my account?
{ "text": "Is there a reason why there is an extra £1 charge on my account?" }
[ { "label": "NEGATIVE", "score": 0.9992339611053467 }, { "label": "POSITIVE", "score": 0.0007660675328224897 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
I got cash abroad and the exchange rate applied is wrong
{ "text": "I got cash abroad and the exchange rate applied is wrong" }
[ { "label": "NEGATIVE", "score": 0.9996474981307983 }, { "label": "POSITIVE", "score": 0.0003525288193486631 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
A payment on my statement is wrong.
{ "text": "A payment on my statement is wrong." }
[ { "label": "NEGATIVE", "score": 0.9995527863502502 }, { "label": "POSITIVE", "score": 0.00044715809053741395 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
Will I be charged for exchanging foreign currencies?
{ "text": "Will I be charged for exchanging foreign currencies?" }
[ { "label": "NEGATIVE", "score": 0.9937350153923035 }, { "label": "POSITIVE", "score": 0.006265011616051197 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
Is it possible to exchange currencies?
{ "text": "Is it possible to exchange currencies?" }
[ { "label": "NEGATIVE", "score": 0.9913948178291321 }, { "label": "POSITIVE", "score": 0.00860511977225542 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
How do I change my details?
{ "text": "How do I change my details?" }
[ { "label": "NEGATIVE", "score": 0.9992930889129639 }, { "label": "POSITIVE", "score": 0.0007069025887176394 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
I want to exchange USD and GBP with the app
{ "text": "I want to exchange USD and GBP with the app" }
[ { "label": "NEGATIVE", "score": 0.9821054935455322 }, { "label": "POSITIVE", "score": 0.017894521355628967 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
Please help me get a Visa card.
{ "text": "Please help me get a Visa card." }
[ { "label": "NEGATIVE", "score": 0.8898822665214539 }, { "label": "POSITIVE", "score": 0.11011774092912674 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
There is more than one charge on my account for a transaction.
{ "text": "There is more than one charge on my account for a transaction." }
[ { "label": "NEGATIVE", "score": 0.9786756634712219 }, { "label": "POSITIVE", "score": 0.021324269473552704 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
The ATM took my card.
{ "text": "The ATM took my card." }
[ { "label": "NEGATIVE", "score": 0.9795473217964172 }, { "label": "POSITIVE", "score": 0.02045271545648575 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
What do I do about a debit on my account that I didn't make?
{ "text": "What do I do about a debit on my account that I didn't make?" }
[ { "label": "NEGATIVE", "score": 0.9980953335762024 }, { "label": "POSITIVE", "score": 0.0019046374363824725 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
I made a payment and it appears it is showing twice
{ "text": "I made a payment and it appears it is showing twice" }
[ { "label": "NEGATIVE", "score": 0.7005007266998291 }, { "label": "POSITIVE", "score": 0.2994992733001709 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
What are the top up fees for using an European bank card?
{ "text": "What are the top up fees for using an European bank card?" }
[ { "label": "NEGATIVE", "score": 0.9962369203567505 }, { "label": "POSITIVE", "score": 0.0037630065344274044 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
I'm still waiting for a money transfer to show.
{ "text": "I'm still waiting for a money transfer to show." }
[ { "label": "NEGATIVE", "score": 0.9993833303451538 }, { "label": "POSITIVE", "score": 0.0006165977101773024 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
How many physical cards am I allowed to have?
{ "text": "How many physical cards am I allowed to have?" }
[ { "label": "NEGATIVE", "score": 0.9926338791847229 }, { "label": "POSITIVE", "score": 0.007366118486970663 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
I lost my phone and need help so someone doesn't access my account.
{ "text": "I lost my phone and need help so someone doesn't access my account." }
[ { "label": "NEGATIVE", "score": 0.9996682405471802 }, { "label": "POSITIVE", "score": 0.00033181154867634177 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?
{ "text": "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?" }
[ { "label": "NEGATIVE", "score": 0.9994029998779297 }, { "label": "POSITIVE", "score": 0.0005969420890323818 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
My card payment doesn't work.
{ "text": "My card payment doesn't work." }
[ { "label": "NEGATIVE", "score": 0.9997904896736145 }, { "label": "POSITIVE", "score": 0.00020951278565917164 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Why is my withdrawal wrong? I took out $100 but only received $20.
{ "text": "Why is my withdrawal wrong? I took out $100 but only received $20." }
[ { "label": "NEGATIVE", "score": 0.998542070388794 }, { "label": "POSITIVE", "score": 0.0014579283306375146 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
I only made one transaction at this place, but it's appearing multiple times.
{ "text": "I only made one transaction at this place, but it's appearing multiple times." }
[ { "label": "NEGATIVE", "score": 0.988038182258606 }, { "label": "POSITIVE", "score": 0.0119618596509099 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
The correct amount of cash was not received.
{ "text": "The correct amount of cash was not received." }
[ { "label": "NEGATIVE", "score": 0.9970570802688599 }, { "label": "POSITIVE", "score": 0.0029429132118821144 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
I sees some suspicious spending on my credit card that I don't recall I had made. What should I do?
{ "text": "I sees some suspicious spending on my credit card that I don't recall I had made. What should I do?" }
[ { "label": "NEGATIVE", "score": 0.9988904595375061 }, { "label": "POSITIVE", "score": 0.0011095739901065826 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
Hi, would you please activate my card?
{ "text": "Hi, would you please activate my card?" }
[ { "label": "NEGATIVE", "score": 0.12134382128715515 }, { "label": "POSITIVE", "score": 0.8786562085151672 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
I'm really concerned because I only made one transaction, but it's appearing multiple times.
{ "text": "I'm really concerned because I only made one transaction, but it's appearing multiple times." }
[ { "label": "NEGATIVE", "score": 0.9820169806480408 }, { "label": "POSITIVE", "score": 0.017983026802539825 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
How can I top up with Google play?
{ "text": "How can I top up with Google play?" }
[ { "label": "NEGATIVE", "score": 0.9885314702987671 }, { "label": "POSITIVE", "score": 0.011468456126749516 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
I am seeing a direct debit I wasn't aware of.
{ "text": "I am seeing a direct debit I wasn't aware of." }
[ { "label": "NEGATIVE", "score": 0.9940517544746399 }, { "label": "POSITIVE", "score": 0.005948293954133987 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
How do I activate my card to start using it?
{ "text": "How do I activate my card to start using it?" }
[ { "label": "NEGATIVE", "score": 0.9983887672424316 }, { "label": "POSITIVE", "score": 0.0016112852608785033 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
top up not completed
{ "text": "top up not completed" }
[ { "label": "NEGATIVE", "score": 0.9995999932289124 }, { "label": "POSITIVE", "score": 0.0004000153567176312 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
why is there a service fee on my statement?
{ "text": "why is there a service fee on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9989389777183533 }, { "label": "POSITIVE", "score": 0.001060987007804215 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
Currently I can't get my card to work.
{ "text": "Currently I can't get my card to work." }
[ { "label": "NEGATIVE", "score": 0.9997065663337708 }, { "label": "POSITIVE", "score": 0.00029345735674723983 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
Do you limit my top-ups?
{ "text": "Do you limit my top-ups?" }
[ { "label": "NEGATIVE", "score": 0.9894941449165344 }, { "label": "POSITIVE", "score": 0.010505883023142815 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
Why isn't my id verifying?
{ "text": "Why isn't my id verifying?" }
[ { "label": "NEGATIVE", "score": 0.9990168809890747 }, { "label": "POSITIVE", "score": 0.0009830825729295611 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
Google play top up help?
{ "text": "Google play top up help?" }
[ { "label": "NEGATIVE", "score": 0.990262508392334 }, { "label": "POSITIVE", "score": 0.009737488813698292 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?
{ "text": "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?" }
[ { "label": "NEGATIVE", "score": 0.9992857575416565 }, { "label": "POSITIVE", "score": 0.0007142242393456399 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
I just moved. How do I give you my new address?
{ "text": "I just moved. How do I give you my new address?" }
[ { "label": "NEGATIVE", "score": 0.01411842368543148 }, { "label": "POSITIVE", "score": 0.9858815670013428 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 30 }
Default
null
null
who charged my card
{ "text": "who charged my card" }
[ { "label": "NEGATIVE", "score": 0.9684697389602661 }, { "label": "POSITIVE", "score": 0.031530216336250305 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
My friend says he hasn't received my transaction
{ "text": "My friend says he hasn't received my transaction" }
[ { "label": "NEGATIVE", "score": 0.9996546506881714 }, { "label": "POSITIVE", "score": 0.00034538094769231975 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
How would I go about getting a physical card to use in stores?
{ "text": "How would I go about getting a physical card to use in stores?" }
[ { "label": "NEGATIVE", "score": 0.9992265701293945 }, { "label": "POSITIVE", "score": 0.0007734124665148556 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 43 }
Default
null
null
How long does it take to recieve my new card?
{ "text": "How long does it take to recieve my new card?" }
[ { "label": "NEGATIVE", "score": 0.9986420273780823 }, { "label": "POSITIVE", "score": 0.001357985194772482 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
I transferred money but the balance did not update.
{ "text": "I transferred money but the balance did not update." }
[ { "label": "NEGATIVE", "score": 0.9987632036209106 }, { "label": "POSITIVE", "score": 0.0012367723975330591 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
Could not complete transfer, states 'declined'
{ "text": "Could not complete transfer, states 'declined'" }
[ { "label": "NEGATIVE", "score": 0.9989446997642517 }, { "label": "POSITIVE", "score": 0.0010553690372034907 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future.
{ "text": "I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future." }
[ { "label": "NEGATIVE", "score": 0.8387242555618286 }, { "label": "POSITIVE", "score": 0.161275714635849 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Why have my top ups been canceled?
{ "text": "Why have my top ups been canceled?" }
[ { "label": "NEGATIVE", "score": 0.9990310668945312 }, { "label": "POSITIVE", "score": 0.0009689225698821247 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
My new card hasn't came in.
{ "text": "My new card hasn't came in." }
[ { "label": "NEGATIVE", "score": 0.9991511106491089 }, { "label": "POSITIVE", "score": 0.0008489123429171741 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
Can you activate my card pls
{ "text": "Can you activate my card pls" }
[ { "label": "NEGATIVE", "score": 0.6461292505264282 }, { "label": "POSITIVE", "score": 0.35387080907821655 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
My cash withdrawal was declined. Why?
{ "text": "My cash withdrawal was declined. Why?" }
[ { "label": "NEGATIVE", "score": 0.9963551759719849 }, { "label": "POSITIVE", "score": 0.0036448193714022636 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
Why is there a random payment in my statement?
{ "text": "Why is there a random payment in my statement?" }
[ { "label": "NEGATIVE", "score": 0.9993113279342651 }, { "label": "POSITIVE", "score": 0.0006886155460961163 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?
{ "text": "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?" }
[ { "label": "NEGATIVE", "score": 0.9991393089294434 }, { "label": "POSITIVE", "score": 0.0008606233750469983 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
Transfer declined.
{ "text": "Transfer declined." }
[ { "label": "NEGATIVE", "score": 0.9993591904640198 }, { "label": "POSITIVE", "score": 0.0006407769396901131 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
Do cash withdrawals cost anything?
{ "text": "Do cash withdrawals cost anything?" }
[ { "label": "NEGATIVE", "score": 0.9980694651603699 }, { "label": "POSITIVE", "score": 0.0019305584719404578 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
I do not have the information to verify my identify.
{ "text": "I do not have the information to verify my identify." }
[ { "label": "NEGATIVE", "score": 0.9997590184211731 }, { "label": "POSITIVE", "score": 0.00024093096726574004 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
The exchange rate you're using is terrible - this can't be the official interbank exchange rate, can it?
{ "text": "The exchange rate you're using is terrible - this can't be the official interbank exchange rate, can it?" }
[ { "label": "NEGATIVE", "score": 0.9997081160545349 }, { "label": "POSITIVE", "score": 0.0002918816462624818 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming.
{ "text": "Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming." }
[ { "label": "NEGATIVE", "score": 0.9997977614402771 }, { "label": "POSITIVE", "score": 0.00020224356558173895 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Why is allowance not being given to my beneficiary?
{ "text": "Why is allowance not being given to my beneficiary?" }
[ { "label": "NEGATIVE", "score": 0.9797943234443665 }, { "label": "POSITIVE", "score": 0.02020568773150444 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
Whats the limit on my top up
{ "text": "Whats the limit on my top up" }
[ { "label": "NEGATIVE", "score": 0.9526828527450562 }, { "label": "POSITIVE", "score": 0.047317083925008774 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
I have received my statement but I do not see my refund, why is that?
{ "text": "I have received my statement but I do not see my refund, why is that?" }
[ { "label": "NEGATIVE", "score": 0.9976397752761841 }, { "label": "POSITIVE", "score": 0.00236022868193686 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
Can you tell me why my pop-up is still pending?
{ "text": "Can you tell me why my pop-up is still pending?" }
[ { "label": "NEGATIVE", "score": 0.999366819858551 }, { "label": "POSITIVE", "score": 0.0006332164630293846 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
What does it mean if my payment is pending?
{ "text": "What does it mean if my payment is pending?" }
[ { "label": "NEGATIVE", "score": 0.9975124597549438 }, { "label": "POSITIVE", "score": 0.0024874855298548937 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
why hasnt my card come in yet?
{ "text": "why hasnt my card come in yet?" }
[ { "label": "NEGATIVE", "score": 0.9978725910186768 }, { "label": "POSITIVE", "score": 0.0021274592727422714 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
How long is US delivery?
{ "text": "How long is US delivery?" }
[ { "label": "NEGATIVE", "score": 0.998456597328186 }, { "label": "POSITIVE", "score": 0.0015434303786605597 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
What is your exchange rate between UK pounds and Russian rubles for my last transaction
{ "text": "What is your exchange rate between UK pounds and Russian rubles for my last transaction" }
[ { "label": "NEGATIVE", "score": 0.9920279383659363 }, { "label": "POSITIVE", "score": 0.007972064428031445 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
On what do you base your exchange rates?
{ "text": "On what do you base your exchange rates?" }
[ { "label": "NEGATIVE", "score": 0.990333616733551 }, { "label": "POSITIVE", "score": 0.009666353464126587 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 32 }
Default
null
null
left my phone at hotel, cant use app
{ "text": "left my phone at hotel, cant use app" }
[ { "label": "NEGATIVE", "score": 0.9952415227890015 }, { "label": "POSITIVE", "score": 0.004758457187563181 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
My transfer to my account is missing.
{ "text": "My transfer to my account is missing." }
[ { "label": "NEGATIVE", "score": 0.9997571110725403 }, { "label": "POSITIVE", "score": 0.0002429336600471288 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
My top-up didn't work.
{ "text": "My top-up didn't work." }
[ { "label": "NEGATIVE", "score": 0.9997764229774475 }, { "label": "POSITIVE", "score": 0.0002235616702819243 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
How long will a transaction to a friend take?
{ "text": "How long will a transaction to a friend take?" }
[ { "label": "NEGATIVE", "score": 0.9981160163879395 }, { "label": "POSITIVE", "score": 0.0018840538104996085 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
My card hasn't arrived yet. What do I do?
{ "text": "My card hasn't arrived yet. What do I do?" }
[ { "label": "NEGATIVE", "score": 0.9980508089065552 }, { "label": "POSITIVE", "score": 0.0019492519786581397 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
Why is my app showing me taking money that I did not take out?
{ "text": "Why is my app showing me taking money that I did not take out?" }
[ { "label": "NEGATIVE", "score": 0.9990221261978149 }, { "label": "POSITIVE", "score": 0.0009779260726645589 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
I tried to transfer money but it didn't go through
{ "text": "I tried to transfer money but it didn't go through" }
[ { "label": "NEGATIVE", "score": 0.9993002414703369 }, { "label": "POSITIVE", "score": 0.0006997471209615469 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
I am having issues using contactless payments, could my card be damaged?
{ "text": "I am having issues using contactless payments, could my card be damaged?" }
[ { "label": "NEGATIVE", "score": 0.998238205909729 }, { "label": "POSITIVE", "score": 0.0017617563717067242 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 23 }
Default
null
null
My topup got reverted. Please let me know if there is any issue in system.
{ "text": "My topup got reverted. Please let me know if there is any issue in system." }
[ { "label": "NEGATIVE", "score": 0.9985087513923645 }, { "label": "POSITIVE", "score": 0.0014912630431354046 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
What is the maximum number of transactions that I can put on a disposable card?
{ "text": "What is the maximum number of transactions that I can put on a disposable card?" }
[ { "label": "NEGATIVE", "score": 0.9958851933479309 }, { "label": "POSITIVE", "score": 0.004114836920052767 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
I was charged more than once in a single transaction
{ "text": "I was charged more than once in a single transaction" }
[ { "label": "NEGATIVE", "score": 0.9831053614616394 }, { "label": "POSITIVE", "score": 0.016894659027457237 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
how do I speed up identity verification?
{ "text": "how do I speed up identity verification?" }
[ { "label": "NEGATIVE", "score": 0.9988822340965271 }, { "label": "POSITIVE", "score": 0.0011178097920492291 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
$1 charge in transaction.
{ "text": "$1 charge in transaction." }
[ { "label": "NEGATIVE", "score": 0.9591082334518433 }, { "label": "POSITIVE", "score": 0.04089179262518883 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
The ATM would not give me cash,why?
{ "text": "The ATM would not give me cash,why?" }
[ { "label": "NEGATIVE", "score": 0.9987687468528748 }, { "label": "POSITIVE", "score": 0.0012312140315771103 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card.
{ "text": "I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card." }
[ { "label": "NEGATIVE", "score": 0.999312162399292 }, { "label": "POSITIVE", "score": 0.0006878983695060015 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
How can my friends top up my account?
{ "text": "How can my friends top up my account?" }
[ { "label": "NEGATIVE", "score": 0.9988179802894592 }, { "label": "POSITIVE", "score": 0.0011819323990494013 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
The currency exchange rate was wrong for a purchase I made.
{ "text": "The currency exchange rate was wrong for a purchase I made." }
[ { "label": "NEGATIVE", "score": 0.999683141708374 }, { "label": "POSITIVE", "score": 0.0003168577386531979 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
Why is this beneficiary being rejected?
{ "text": "Why is this beneficiary being rejected?" }
[ { "label": "NEGATIVE", "score": 0.9988569021224976 }, { "label": "POSITIVE", "score": 0.0011430971790105104 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null