text stringlengths 13 409 | inputs dict | prediction list | prediction_agent stringclasses 1
value | annotation null | annotation_agent null | multi_label bool 1
class | explanation null | id null | metadata dict | status stringclasses 1
value | event_timestamp null | metrics null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Do I need to use a limit on top-ups? | {
"text": "Do I need to use a limit on top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988741278648376
},
{
"label": "POSITIVE",
"score": 0.001125813229009509
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through. | {
"text": "How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through."
} | [
{
"label": "NEGATIVE",
"score": 0.8106842041015625
},
{
"label": "POSITIVE",
"score": 0.1893157958984375
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
How do I dispute a debit that I didn't make? | {
"text": "How do I dispute a debit that I didn't make?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967568516731262
},
{
"label": "POSITIVE",
"score": 0.003243159968405962
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
There is a payment I don't recognize | {
"text": "There is a payment I don't recognize"
} | [
{
"label": "NEGATIVE",
"score": 0.9924501180648804
},
{
"label": "POSITIVE",
"score": 0.007549859583377838
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I have no way to prove my identity. | {
"text": "I have no way to prove my identity."
} | [
{
"label": "NEGATIVE",
"score": 0.9997332692146301
},
{
"label": "POSITIVE",
"score": 0.0002667636435944587
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
I don't remember my passcode? | {
"text": "I don't remember my passcode?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995142221450806
},
{
"label": "POSITIVE",
"score": 0.00048581973533146083
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
What's a verification code? | {
"text": "What's a verification code?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962058067321777
},
{
"label": "POSITIVE",
"score": 0.00379418907687068
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Are you Visa or Mastercard? | {
"text": "Are you Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9805383086204529
},
{
"label": "POSITIVE",
"score": 0.01946174167096615
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Is there any reason why my card didn't work when I tried to top up? | {
"text": "Is there any reason why my card didn't work when I tried to top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.999643087387085
},
{
"label": "POSITIVE",
"score": 0.0003568451793398708
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How do I get unblocked? | {
"text": "How do I get unblocked?"
} | [
{
"label": "NEGATIVE",
"score": 0.9938583970069885
},
{
"label": "POSITIVE",
"score": 0.006141562946140766
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I am still currently waiting for the cash that has been deposited into the account this morning. | {
"text": "I am still currently waiting for the cash that has been deposited into the account this morning."
} | [
{
"label": "NEGATIVE",
"score": 0.9981198906898499
},
{
"label": "POSITIVE",
"score": 0.0018800299149006605
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
How do i top up my google pay? | {
"text": "How do i top up my google pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987537860870361
},
{
"label": "POSITIVE",
"score": 0.001246265834197402
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Could you assist me in finding my lost card? | {
"text": "Could you assist me in finding my lost card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986515641212463
},
{
"label": "POSITIVE",
"score": 0.0013484173687174916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
you got the exchange rate wrong for my cash withdrawal | {
"text": "you got the exchange rate wrong for my cash withdrawal"
} | [
{
"label": "NEGATIVE",
"score": 0.9994186162948608
},
{
"label": "POSITIVE",
"score": 0.0005813531461171806
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
How do I unblock my card? | {
"text": "How do I unblock my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966867566108704
},
{
"label": "POSITIVE",
"score": 0.003313211025670171
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
How do I order my card? | {
"text": "How do I order my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976457953453064
},
{
"label": "POSITIVE",
"score": 0.0023542072158306837
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
How long does it take to activate my card? | {
"text": "How long does it take to activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980280995368958
},
{
"label": "POSITIVE",
"score": 0.0019718497060239315
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
When will a transfer from the US post? | {
"text": "When will a transfer from the US post?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987548589706421
},
{
"label": "POSITIVE",
"score": 0.0012451112270355225
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
The recipient doesn't see the money transaction I made | {
"text": "The recipient doesn't see the money transaction I made"
} | [
{
"label": "NEGATIVE",
"score": 0.9992953538894653
},
{
"label": "POSITIVE",
"score": 0.0007046603714115918
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
My contactless payments don't work. | {
"text": "My contactless payments don't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997660517692566
},
{
"label": "POSITIVE",
"score": 0.00023391669674310833
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
Is there a reason why there is an extra £1 charge on my account? | {
"text": "Is there a reason why there is an extra £1 charge on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992339611053467
},
{
"label": "POSITIVE",
"score": 0.0007660675328224897
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I got cash abroad and the exchange rate applied is wrong | {
"text": "I got cash abroad and the exchange rate applied is wrong"
} | [
{
"label": "NEGATIVE",
"score": 0.9996474981307983
},
{
"label": "POSITIVE",
"score": 0.0003525288193486631
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
A payment on my statement is wrong. | {
"text": "A payment on my statement is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9995527863502502
},
{
"label": "POSITIVE",
"score": 0.00044715809053741395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Will I be charged for exchanging foreign currencies? | {
"text": "Will I be charged for exchanging foreign currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9937350153923035
},
{
"label": "POSITIVE",
"score": 0.006265011616051197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Is it possible to exchange currencies? | {
"text": "Is it possible to exchange currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9913948178291321
},
{
"label": "POSITIVE",
"score": 0.00860511977225542
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
How do I change my details? | {
"text": "How do I change my details?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992930889129639
},
{
"label": "POSITIVE",
"score": 0.0007069025887176394
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I want to exchange USD and GBP with the app | {
"text": "I want to exchange USD and GBP with the app"
} | [
{
"label": "NEGATIVE",
"score": 0.9821054935455322
},
{
"label": "POSITIVE",
"score": 0.017894521355628967
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Please help me get a Visa card. | {
"text": "Please help me get a Visa card."
} | [
{
"label": "NEGATIVE",
"score": 0.8898822665214539
},
{
"label": "POSITIVE",
"score": 0.11011774092912674
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
There is more than one charge on my account for a transaction. | {
"text": "There is more than one charge on my account for a transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9786756634712219
},
{
"label": "POSITIVE",
"score": 0.021324269473552704
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
The ATM took my card. | {
"text": "The ATM took my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9795473217964172
},
{
"label": "POSITIVE",
"score": 0.02045271545648575
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
What do I do about a debit on my account that I didn't make? | {
"text": "What do I do about a debit on my account that I didn't make?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980953335762024
},
{
"label": "POSITIVE",
"score": 0.0019046374363824725
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I made a payment and it appears it is showing twice | {
"text": "I made a payment and it appears it is showing twice"
} | [
{
"label": "NEGATIVE",
"score": 0.7005007266998291
},
{
"label": "POSITIVE",
"score": 0.2994992733001709
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
What are the top up fees for using an European bank card? | {
"text": "What are the top up fees for using an European bank card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962369203567505
},
{
"label": "POSITIVE",
"score": 0.0037630065344274044
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I'm still waiting for a money transfer to show. | {
"text": "I'm still waiting for a money transfer to show."
} | [
{
"label": "NEGATIVE",
"score": 0.9993833303451538
},
{
"label": "POSITIVE",
"score": 0.0006165977101773024
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
How many physical cards am I allowed to have? | {
"text": "How many physical cards am I allowed to have?"
} | [
{
"label": "NEGATIVE",
"score": 0.9926338791847229
},
{
"label": "POSITIVE",
"score": 0.007366118486970663
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I lost my phone and need help so someone doesn't access my account. | {
"text": "I lost my phone and need help so someone doesn't access my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996682405471802
},
{
"label": "POSITIVE",
"score": 0.00033181154867634177
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take? | {
"text": "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994029998779297
},
{
"label": "POSITIVE",
"score": 0.0005969420890323818
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
My card payment doesn't work. | {
"text": "My card payment doesn't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997904896736145
},
{
"label": "POSITIVE",
"score": 0.00020951278565917164
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Why is my withdrawal wrong? I took out $100 but only received $20. | {
"text": "Why is my withdrawal wrong? I took out $100 but only received $20."
} | [
{
"label": "NEGATIVE",
"score": 0.998542070388794
},
{
"label": "POSITIVE",
"score": 0.0014579283306375146
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I only made one transaction at this place, but it's appearing multiple times. | {
"text": "I only made one transaction at this place, but it's appearing multiple times."
} | [
{
"label": "NEGATIVE",
"score": 0.988038182258606
},
{
"label": "POSITIVE",
"score": 0.0119618596509099
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
The correct amount of cash was not received. | {
"text": "The correct amount of cash was not received."
} | [
{
"label": "NEGATIVE",
"score": 0.9970570802688599
},
{
"label": "POSITIVE",
"score": 0.0029429132118821144
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I sees some suspicious spending on my credit card that I don't recall I had made. What should I do? | {
"text": "I sees some suspicious spending on my credit card that I don't recall I had made. What should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988904595375061
},
{
"label": "POSITIVE",
"score": 0.0011095739901065826
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Hi, would you please activate my card? | {
"text": "Hi, would you please activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.12134382128715515
},
{
"label": "POSITIVE",
"score": 0.8786562085151672
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I'm really concerned because I only made one transaction, but it's appearing multiple times. | {
"text": "I'm really concerned because I only made one transaction, but it's appearing multiple times."
} | [
{
"label": "NEGATIVE",
"score": 0.9820169806480408
},
{
"label": "POSITIVE",
"score": 0.017983026802539825
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
How can I top up with Google play? | {
"text": "How can I top up with Google play?"
} | [
{
"label": "NEGATIVE",
"score": 0.9885314702987671
},
{
"label": "POSITIVE",
"score": 0.011468456126749516
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I am seeing a direct debit I wasn't aware of. | {
"text": "I am seeing a direct debit I wasn't aware of."
} | [
{
"label": "NEGATIVE",
"score": 0.9940517544746399
},
{
"label": "POSITIVE",
"score": 0.005948293954133987
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How do I activate my card to start using it? | {
"text": "How do I activate my card to start using it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983887672424316
},
{
"label": "POSITIVE",
"score": 0.0016112852608785033
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
top up not completed | {
"text": "top up not completed"
} | [
{
"label": "NEGATIVE",
"score": 0.9995999932289124
},
{
"label": "POSITIVE",
"score": 0.0004000153567176312
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
why is there a service fee on my statement? | {
"text": "why is there a service fee on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989389777183533
},
{
"label": "POSITIVE",
"score": 0.001060987007804215
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Currently I can't get my card to work. | {
"text": "Currently I can't get my card to work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997065663337708
},
{
"label": "POSITIVE",
"score": 0.00029345735674723983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Do you limit my top-ups? | {
"text": "Do you limit my top-ups?"
} | [
{
"label": "NEGATIVE",
"score": 0.9894941449165344
},
{
"label": "POSITIVE",
"score": 0.010505883023142815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Why isn't my id verifying? | {
"text": "Why isn't my id verifying?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990168809890747
},
{
"label": "POSITIVE",
"score": 0.0009830825729295611
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Google play top up help? | {
"text": "Google play top up help?"
} | [
{
"label": "NEGATIVE",
"score": 0.990262508392334
},
{
"label": "POSITIVE",
"score": 0.009737488813698292
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I am having a slight problem with my American express in apple play, can you help me fix the problem with top up? | {
"text": "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992857575416565
},
{
"label": "POSITIVE",
"score": 0.0007142242393456399
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I just moved. How do I give you my new address? | {
"text": "I just moved. How do I give you my new address?"
} | [
{
"label": "NEGATIVE",
"score": 0.01411842368543148
},
{
"label": "POSITIVE",
"score": 0.9858815670013428
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
who charged my card | {
"text": "who charged my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9684697389602661
},
{
"label": "POSITIVE",
"score": 0.031530216336250305
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
My friend says he hasn't received my transaction | {
"text": "My friend says he hasn't received my transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9996546506881714
},
{
"label": "POSITIVE",
"score": 0.00034538094769231975
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
How would I go about getting a physical card to use in stores? | {
"text": "How would I go about getting a physical card to use in stores?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992265701293945
},
{
"label": "POSITIVE",
"score": 0.0007734124665148556
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
How long does it take to recieve my new card? | {
"text": "How long does it take to recieve my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986420273780823
},
{
"label": "POSITIVE",
"score": 0.001357985194772482
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I transferred money but the balance did not update. | {
"text": "I transferred money but the balance did not update."
} | [
{
"label": "NEGATIVE",
"score": 0.9987632036209106
},
{
"label": "POSITIVE",
"score": 0.0012367723975330591
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Could not complete transfer, states 'declined' | {
"text": "Could not complete transfer, states 'declined'"
} | [
{
"label": "NEGATIVE",
"score": 0.9989446997642517
},
{
"label": "POSITIVE",
"score": 0.0010553690372034907
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future. | {
"text": "I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future."
} | [
{
"label": "NEGATIVE",
"score": 0.8387242555618286
},
{
"label": "POSITIVE",
"score": 0.161275714635849
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Why have my top ups been canceled? | {
"text": "Why have my top ups been canceled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990310668945312
},
{
"label": "POSITIVE",
"score": 0.0009689225698821247
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
My new card hasn't came in. | {
"text": "My new card hasn't came in."
} | [
{
"label": "NEGATIVE",
"score": 0.9991511106491089
},
{
"label": "POSITIVE",
"score": 0.0008489123429171741
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Can you activate my card pls | {
"text": "Can you activate my card pls"
} | [
{
"label": "NEGATIVE",
"score": 0.6461292505264282
},
{
"label": "POSITIVE",
"score": 0.35387080907821655
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
My cash withdrawal was declined. Why? | {
"text": "My cash withdrawal was declined. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963551759719849
},
{
"label": "POSITIVE",
"score": 0.0036448193714022636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Why is there a random payment in my statement? | {
"text": "Why is there a random payment in my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993113279342651
},
{
"label": "POSITIVE",
"score": 0.0006886155460961163
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me? | {
"text": "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991393089294434
},
{
"label": "POSITIVE",
"score": 0.0008606233750469983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Transfer declined. | {
"text": "Transfer declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9993591904640198
},
{
"label": "POSITIVE",
"score": 0.0006407769396901131
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Do cash withdrawals cost anything? | {
"text": "Do cash withdrawals cost anything?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980694651603699
},
{
"label": "POSITIVE",
"score": 0.0019305584719404578
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I do not have the information to verify my identify. | {
"text": "I do not have the information to verify my identify."
} | [
{
"label": "NEGATIVE",
"score": 0.9997590184211731
},
{
"label": "POSITIVE",
"score": 0.00024093096726574004
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
The exchange rate you're using is terrible - this can't be the official interbank exchange rate, can it? | {
"text": "The exchange rate you're using is terrible - this can't be the official interbank exchange rate, can it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997081160545349
},
{
"label": "POSITIVE",
"score": 0.0002918816462624818
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming. | {
"text": "Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming."
} | [
{
"label": "NEGATIVE",
"score": 0.9997977614402771
},
{
"label": "POSITIVE",
"score": 0.00020224356558173895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Why is allowance not being given to my beneficiary? | {
"text": "Why is allowance not being given to my beneficiary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9797943234443665
},
{
"label": "POSITIVE",
"score": 0.02020568773150444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Whats the limit on my top up | {
"text": "Whats the limit on my top up"
} | [
{
"label": "NEGATIVE",
"score": 0.9526828527450562
},
{
"label": "POSITIVE",
"score": 0.047317083925008774
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I have received my statement but I do not see my refund, why is that? | {
"text": "I have received my statement but I do not see my refund, why is that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976397752761841
},
{
"label": "POSITIVE",
"score": 0.00236022868193686
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Can you tell me why my pop-up is still pending? | {
"text": "Can you tell me why my pop-up is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.999366819858551
},
{
"label": "POSITIVE",
"score": 0.0006332164630293846
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
What does it mean if my payment is pending? | {
"text": "What does it mean if my payment is pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975124597549438
},
{
"label": "POSITIVE",
"score": 0.0024874855298548937
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
why hasnt my card come in yet? | {
"text": "why hasnt my card come in yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978725910186768
},
{
"label": "POSITIVE",
"score": 0.0021274592727422714
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
How long is US delivery? | {
"text": "How long is US delivery?"
} | [
{
"label": "NEGATIVE",
"score": 0.998456597328186
},
{
"label": "POSITIVE",
"score": 0.0015434303786605597
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
What is your exchange rate between UK pounds and Russian rubles for my last transaction | {
"text": "What is your exchange rate between UK pounds and Russian rubles for my last transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9920279383659363
},
{
"label": "POSITIVE",
"score": 0.007972064428031445
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
On what do you base your exchange rates? | {
"text": "On what do you base your exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.990333616733551
},
{
"label": "POSITIVE",
"score": 0.009666353464126587
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
left my phone at hotel, cant use app | {
"text": "left my phone at hotel, cant use app"
} | [
{
"label": "NEGATIVE",
"score": 0.9952415227890015
},
{
"label": "POSITIVE",
"score": 0.004758457187563181
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
My transfer to my account is missing. | {
"text": "My transfer to my account is missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9997571110725403
},
{
"label": "POSITIVE",
"score": 0.0002429336600471288
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
My top-up didn't work. | {
"text": "My top-up didn't work."
} | [
{
"label": "NEGATIVE",
"score": 0.9997764229774475
},
{
"label": "POSITIVE",
"score": 0.0002235616702819243
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How long will a transaction to a friend take? | {
"text": "How long will a transaction to a friend take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981160163879395
},
{
"label": "POSITIVE",
"score": 0.0018840538104996085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
My card hasn't arrived yet. What do I do? | {
"text": "My card hasn't arrived yet. What do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980508089065552
},
{
"label": "POSITIVE",
"score": 0.0019492519786581397
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Why is my app showing me taking money that I did not take out? | {
"text": "Why is my app showing me taking money that I did not take out?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990221261978149
},
{
"label": "POSITIVE",
"score": 0.0009779260726645589
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I tried to transfer money but it didn't go through | {
"text": "I tried to transfer money but it didn't go through"
} | [
{
"label": "NEGATIVE",
"score": 0.9993002414703369
},
{
"label": "POSITIVE",
"score": 0.0006997471209615469
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I am having issues using contactless payments, could my card be damaged? | {
"text": "I am having issues using contactless payments, could my card be damaged?"
} | [
{
"label": "NEGATIVE",
"score": 0.998238205909729
},
{
"label": "POSITIVE",
"score": 0.0017617563717067242
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 23
} | Default | null | null |
My topup got reverted. Please let me know if there is any issue in system. | {
"text": "My topup got reverted. Please let me know if there is any issue in system."
} | [
{
"label": "NEGATIVE",
"score": 0.9985087513923645
},
{
"label": "POSITIVE",
"score": 0.0014912630431354046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
What is the maximum number of transactions that I can put on a disposable card? | {
"text": "What is the maximum number of transactions that I can put on a disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9958851933479309
},
{
"label": "POSITIVE",
"score": 0.004114836920052767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I was charged more than once in a single transaction | {
"text": "I was charged more than once in a single transaction"
} | [
{
"label": "NEGATIVE",
"score": 0.9831053614616394
},
{
"label": "POSITIVE",
"score": 0.016894659027457237
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
how do I speed up identity verification? | {
"text": "how do I speed up identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988822340965271
},
{
"label": "POSITIVE",
"score": 0.0011178097920492291
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
$1 charge in transaction. | {
"text": "$1 charge in transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9591082334518433
},
{
"label": "POSITIVE",
"score": 0.04089179262518883
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
The ATM would not give me cash,why? | {
"text": "The ATM would not give me cash,why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987687468528748
},
{
"label": "POSITIVE",
"score": 0.0012312140315771103
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card. | {
"text": "I've got charges on my account I did not authorize. Can I get this money back from the last couple of days that it's been coming out? I also need to freeze my card."
} | [
{
"label": "NEGATIVE",
"score": 0.999312162399292
},
{
"label": "POSITIVE",
"score": 0.0006878983695060015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
How can my friends top up my account? | {
"text": "How can my friends top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988179802894592
},
{
"label": "POSITIVE",
"score": 0.0011819323990494013
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
The currency exchange rate was wrong for a purchase I made. | {
"text": "The currency exchange rate was wrong for a purchase I made."
} | [
{
"label": "NEGATIVE",
"score": 0.999683141708374
},
{
"label": "POSITIVE",
"score": 0.0003168577386531979
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Why is this beneficiary being rejected? | {
"text": "Why is this beneficiary being rejected?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988569021224976
},
{
"label": "POSITIVE",
"score": 0.0011430971790105104
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
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