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13
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1 value
annotation
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1 class
explanation
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metadata
dict
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1 value
event_timestamp
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metrics
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What is the expected delivery date of my card?
{ "text": "What is the expected delivery date of my card?" }
[ { "label": "NEGATIVE", "score": 0.9970219731330872 }, { "label": "POSITIVE", "score": 0.0029780396725982428 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
How come I can't put money in my top up account?
{ "text": "How come I can't put money in my top up account?" }
[ { "label": "NEGATIVE", "score": 0.9996015429496765 }, { "label": "POSITIVE", "score": 0.00039843597915023565 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
How do a reverse a duplicated charge?
{ "text": "How do a reverse a duplicated charge?" }
[ { "label": "NEGATIVE", "score": 0.9988969564437866 }, { "label": "POSITIVE", "score": 0.0011029909364879131 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
When will I be able to see the refund
{ "text": "When will I be able to see the refund" }
[ { "label": "NEGATIVE", "score": 0.12311969697475433 }, { "label": "POSITIVE", "score": 0.8768802881240845 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
can you share card tracking number?
{ "text": "can you share card tracking number?" }
[ { "label": "NEGATIVE", "score": 0.9797746539115906 }, { "label": "POSITIVE", "score": 0.020225320011377335 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
am suspicious of my card's security
{ "text": "am suspicious of my card's security" }
[ { "label": "NEGATIVE", "score": 0.997718095779419 }, { "label": "POSITIVE", "score": 0.0022818823345005512 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
Is it possible to track the card you sent me?
{ "text": "Is it possible to track the card you sent me?" }
[ { "label": "NEGATIVE", "score": 0.9969335794448853 }, { "label": "POSITIVE", "score": 0.003066388890147209 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
There is a withdrawal in my account I didn't make.
{ "text": "There is a withdrawal in my account I didn't make." }
[ { "label": "NEGATIVE", "score": 0.9994487166404724 }, { "label": "POSITIVE", "score": 0.0005512995412573218 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
I need someone to assist me with explaining how much I can top-up.
{ "text": "I need someone to assist me with explaining how much I can top-up." }
[ { "label": "NEGATIVE", "score": 0.9971963167190552 }, { "label": "POSITIVE", "score": 0.002803618321195245 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
I'm expecting to see a cash withdrawal but I'm still waiting.
{ "text": "I'm expecting to see a cash withdrawal but I'm still waiting." }
[ { "label": "NEGATIVE", "score": 0.9856036901473999 }, { "label": "POSITIVE", "score": 0.01439631450921297 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening?
{ "text": "Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening?" }
[ { "label": "NEGATIVE", "score": 0.9946449995040894 }, { "label": "POSITIVE", "score": 0.005354966502636671 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
How can I request cash back? The ATM gave me the wrong amount that I've been charged though...
{ "text": "How can I request cash back? The ATM gave me the wrong amount that I've been charged though..." }
[ { "label": "NEGATIVE", "score": 0.9995866417884827 }, { "label": "POSITIVE", "score": 0.00041339138988405466 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
how do i get the card linked
{ "text": "how do i get the card linked" }
[ { "label": "NEGATIVE", "score": 0.9939547181129456 }, { "label": "POSITIVE", "score": 0.00604530144482851 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
Do you offer any discounts for someone who exchanges currencies frequently?
{ "text": "Do you offer any discounts for someone who exchanges currencies frequently?" }
[ { "label": "NEGATIVE", "score": 0.997205913066864 }, { "label": "POSITIVE", "score": 0.0027940641157329082 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
there is a transfer pending.
{ "text": "there is a transfer pending." }
[ { "label": "NEGATIVE", "score": 0.9629939198493958 }, { "label": "POSITIVE", "score": 0.03700605407357216 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
Why can I not do a transfer to a beneficiary?
{ "text": "Why can I not do a transfer to a beneficiary?" }
[ { "label": "NEGATIVE", "score": 0.9971901774406433 }, { "label": "POSITIVE", "score": 0.002809821628034115 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
Do I get charged if I top up with my European bank card?
{ "text": "Do I get charged if I top up with my European bank card?" }
[ { "label": "NEGATIVE", "score": 0.9927206039428711 }, { "label": "POSITIVE", "score": 0.0072793737053871155 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
Why are top-ups being verified?
{ "text": "Why are top-ups being verified?" }
[ { "label": "NEGATIVE", "score": 0.9977878332138062 }, { "label": "POSITIVE", "score": 0.002212145132943988 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
Where do I find the auto top up option?
{ "text": "Where do I find the auto top up option?" }
[ { "label": "NEGATIVE", "score": 0.9987855553627014 }, { "label": "POSITIVE", "score": 0.001214466756209731 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
Why would my transfer be declined?
{ "text": "Why would my transfer be declined?" }
[ { "label": "NEGATIVE", "score": 0.9948522448539734 }, { "label": "POSITIVE", "score": 0.005147751420736313 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
I need info on activating my card?
{ "text": "I need info on activating my card?" }
[ { "label": "NEGATIVE", "score": 0.9983789920806885 }, { "label": "POSITIVE", "score": 0.0016210003523156047 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
I don't think my top up worked
{ "text": "I don't think my top up worked" }
[ { "label": "NEGATIVE", "score": 0.99958735704422 }, { "label": "POSITIVE", "score": 0.00041267654160037637 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?
{ "text": "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?" }
[ { "label": "NEGATIVE", "score": 0.9992254972457886 }, { "label": "POSITIVE", "score": 0.0007744716131128371 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
Do you charge for sending out more cards?
{ "text": "Do you charge for sending out more cards?" }
[ { "label": "NEGATIVE", "score": 0.9938966631889343 }, { "label": "POSITIVE", "score": 0.0061033242382109165 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
I have the funds, why can I not use my top-up?
{ "text": "I have the funds, why can I not use my top-up?" }
[ { "label": "NEGATIVE", "score": 0.9951648712158203 }, { "label": "POSITIVE", "score": 0.004835142754018307 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
What is the verification process for a top up card?
{ "text": "What is the verification process for a top up card?" }
[ { "label": "NEGATIVE", "score": 0.9977208971977234 }, { "label": "POSITIVE", "score": 0.0022790248040109873 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
Will there be a charge for exchanging foreign currency?
{ "text": "Will there be a charge for exchanging foreign currency?" }
[ { "label": "NEGATIVE", "score": 0.9976692795753479 }, { "label": "POSITIVE", "score": 0.0023306722287088633 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
Are these cards available in europe?
{ "text": "Are these cards available in europe?" }
[ { "label": "NEGATIVE", "score": 0.9883350133895874 }, { "label": "POSITIVE", "score": 0.011664939112961292 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
Whats the transfer process
{ "text": "Whats the transfer process" }
[ { "label": "NEGATIVE", "score": 0.013984599150717258 }, { "label": "POSITIVE", "score": 0.9860154390335083 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
I am having problems with my physical card.
{ "text": "I am having problems with my physical card." }
[ { "label": "NEGATIVE", "score": 0.9996668100357056 }, { "label": "POSITIVE", "score": 0.0003332079213578254 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
Is it possible to link a new card?
{ "text": "Is it possible to link a new card?" }
[ { "label": "NEGATIVE", "score": 0.9973050355911255 }, { "label": "POSITIVE", "score": 0.0026949415914714336 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
Hurry and refund me, I am waiting
{ "text": "Hurry and refund me, I am waiting" }
[ { "label": "NEGATIVE", "score": 0.9894077181816101 }, { "label": "POSITIVE", "score": 0.010592274367809296 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
Can I use the apple watch to make a top-up?
{ "text": "Can I use the apple watch to make a top-up?" }
[ { "label": "NEGATIVE", "score": 0.9985730648040771 }, { "label": "POSITIVE", "score": 0.0014269502134993672 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?
{ "text": "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?" }
[ { "label": "NEGATIVE", "score": 0.9995487332344055 }, { "label": "POSITIVE", "score": 0.00045124374446459115 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
the exchange rate I got for cash was wrong
{ "text": "the exchange rate I got for cash was wrong" }
[ { "label": "NEGATIVE", "score": 0.9997352957725525 }, { "label": "POSITIVE", "score": 0.0002646856300998479 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
What are the charges for topping up US card?
{ "text": "What are the charges for topping up US card?" }
[ { "label": "NEGATIVE", "score": 0.9936671853065491 }, { "label": "POSITIVE", "score": 0.006332801189273596 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
I did not get all the cash at ATM.
{ "text": "I did not get all the cash at ATM." }
[ { "label": "NEGATIVE", "score": 0.9995390176773071 }, { "label": "POSITIVE", "score": 0.00046105438377708197 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.
{ "text": "I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process." }
[ { "label": "NEGATIVE", "score": 0.9506297707557678 }, { "label": "POSITIVE", "score": 0.04937026649713516 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
How do I stop fraud to my card?
{ "text": "How do I stop fraud to my card?" }
[ { "label": "NEGATIVE", "score": 0.9935924410820007 }, { "label": "POSITIVE", "score": 0.006407544948160648 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
app malfunctioning, does not know its me
{ "text": "app malfunctioning, does not know its me" }
[ { "label": "NEGATIVE", "score": 0.9996423721313477 }, { "label": "POSITIVE", "score": 0.0003575929149519652 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
What are your supported countries?
{ "text": "What are your supported countries?" }
[ { "label": "NEGATIVE", "score": 0.9434139728546143 }, { "label": "POSITIVE", "score": 0.056585971266031265 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
Can I choose my Visa or Mastercard?
{ "text": "Can I choose my Visa or Mastercard?" }
[ { "label": "NEGATIVE", "score": 0.9972501397132874 }, { "label": "POSITIVE", "score": 0.002749850507825613 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
Who gets support?
{ "text": "Who gets support?" }
[ { "label": "NEGATIVE", "score": 0.9977182149887085 }, { "label": "POSITIVE", "score": 0.0022818543948233128 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
How long does it take for a transfer to reach my account?
{ "text": "How long does it take for a transfer to reach my account?" }
[ { "label": "NEGATIVE", "score": 0.9991764426231384 }, { "label": "POSITIVE", "score": 0.0008234790875576437 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?
{ "text": "Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?" }
[ { "label": "NEGATIVE", "score": 0.9391691088676453 }, { "label": "POSITIVE", "score": 0.060830824077129364 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
There is a potentially fraudulent direct debit on my account.
{ "text": "There is a potentially fraudulent direct debit on my account." }
[ { "label": "NEGATIVE", "score": 0.9982367753982544 }, { "label": "POSITIVE", "score": 0.0017632505623623729 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
How can I choose between Visa and Mastercard?
{ "text": "How can I choose between Visa and Mastercard?" }
[ { "label": "NEGATIVE", "score": 0.9966310858726501 }, { "label": "POSITIVE", "score": 0.0033688610419631004 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
I can't find my phone and I'm worried someone is going to use it
{ "text": "I can't find my phone and I'm worried someone is going to use it" }
[ { "label": "NEGATIVE", "score": 0.9995046854019165 }, { "label": "POSITIVE", "score": 0.000495353015139699 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
How much to exchange currencies?
{ "text": "How much to exchange currencies?" }
[ { "label": "NEGATIVE", "score": 0.9971910119056702 }, { "label": "POSITIVE", "score": 0.0028090388514101505 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
Help, your app is showing a larger WD than I actually did earlier at an ATM.
{ "text": "Help, your app is showing a larger WD than I actually did earlier at an ATM." }
[ { "label": "NEGATIVE", "score": 0.9872447848320007 }, { "label": "POSITIVE", "score": 0.012755204923450947 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
Cash withdrawal was incorrect at ATM.
{ "text": "Cash withdrawal was incorrect at ATM." }
[ { "label": "NEGATIVE", "score": 0.9981696605682373 }, { "label": "POSITIVE", "score": 0.0018302813405171037 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me
{ "text": "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me" }
[ { "label": "NEGATIVE", "score": 0.9997395873069763 }, { "label": "POSITIVE", "score": 0.00026039837393909693 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
Declined, transfer not completed.
{ "text": "Declined, transfer not completed." }
[ { "label": "NEGATIVE", "score": 0.999308705329895 }, { "label": "POSITIVE", "score": 0.0006913177203387022 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
When I received my cash, the exchange rate was wrong.
{ "text": "When I received my cash, the exchange rate was wrong." }
[ { "label": "NEGATIVE", "score": 0.9997205138206482 }, { "label": "POSITIVE", "score": 0.00027942529413849115 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?
{ "text": "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?" }
[ { "label": "NEGATIVE", "score": 0.9890323877334595 }, { "label": "POSITIVE", "score": 0.010967528447508812 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
What sort of restrictions are there for the disposable cards?
{ "text": "What sort of restrictions are there for the disposable cards?" }
[ { "label": "NEGATIVE", "score": 0.9990413784980774 }, { "label": "POSITIVE", "score": 0.0009585762745700777 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
I would like to link my card to my account.
{ "text": "I would like to link my card to my account." }
[ { "label": "NEGATIVE", "score": 0.9896113872528076 }, { "label": "POSITIVE", "score": 0.010388677939772606 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 13 }
Default
null
null
Which currencies can I use to add money?
{ "text": "Which currencies can I use to add money?" }
[ { "label": "NEGATIVE", "score": 0.9985654950141907 }, { "label": "POSITIVE", "score": 0.001434515928849578 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
I initiated a payment a while ago and it is still showing as "pending", how long will it take to clear?
{ "text": "I initiated a payment a while ago and it is still showing as \"pending\", how long will it take to clear?" }
[ { "label": "NEGATIVE", "score": 0.998635470867157 }, { "label": "POSITIVE", "score": 0.0013644546270370483 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?
{ "text": "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?" }
[ { "label": "NEGATIVE", "score": 0.9990246295928955 }, { "label": "POSITIVE", "score": 0.0009753881022334099 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
Today I used my card at a restaurant and it was declined. Why?
{ "text": "Today I used my card at a restaurant and it was declined. Why?" }
[ { "label": "NEGATIVE", "score": 0.9981604218482971 }, { "label": "POSITIVE", "score": 0.0018395582446828485 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
I thought you guys offered free transfers. Why was I charged?
{ "text": "I thought you guys offered free transfers. Why was I charged?" }
[ { "label": "NEGATIVE", "score": 0.9976375102996826 }, { "label": "POSITIVE", "score": 0.002362552098929882 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Can I top up my card with other cards?
{ "text": "Can I top up my card with other cards?" }
[ { "label": "NEGATIVE", "score": 0.9956153631210327 }, { "label": "POSITIVE", "score": 0.004384621512144804 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?
{ "text": "I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?" }
[ { "label": "NEGATIVE", "score": 0.9991058707237244 }, { "label": "POSITIVE", "score": 0.0008941516862250865 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
What can I do to make my physical card work?
{ "text": "What can I do to make my physical card work?" }
[ { "label": "NEGATIVE", "score": 0.9988048076629639 }, { "label": "POSITIVE", "score": 0.0011952423956245184 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
Why was my transfer charged a fee?
{ "text": "Why was my transfer charged a fee?" }
[ { "label": "NEGATIVE", "score": 0.9987001419067383 }, { "label": "POSITIVE", "score": 0.0012998452875763178 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Online banking is not showing my cheque or cash deposit so the balance is incorrect.
{ "text": "Online banking is not showing my cheque or cash deposit so the balance is incorrect." }
[ { "label": "NEGATIVE", "score": 0.9993195533752441 }, { "label": "POSITIVE", "score": 0.0006804431322962046 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
I am seeing in the App a some cash withdrawal that I did not do
{ "text": "I am seeing in the App a some cash withdrawal that I did not do" }
[ { "label": "NEGATIVE", "score": 0.996527373790741 }, { "label": "POSITIVE", "score": 0.0034726355224847794 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Do you let me choose between Visa and Mastercard?
{ "text": "Do you let me choose between Visa and Mastercard?" }
[ { "label": "NEGATIVE", "score": 0.9888829588890076 }, { "label": "POSITIVE", "score": 0.011117004789412022 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
The app reverted after I topped-up
{ "text": "The app reverted after I topped-up" }
[ { "label": "NEGATIVE", "score": 0.9949787259101868 }, { "label": "POSITIVE", "score": 0.005021225661039352 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Am I charged a fee to transfer funds?
{ "text": "Am I charged a fee to transfer funds?" }
[ { "label": "NEGATIVE", "score": 0.9983288645744324 }, { "label": "POSITIVE", "score": 0.0016711170319467783 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
How will I get my card?
{ "text": "How will I get my card?" }
[ { "label": "NEGATIVE", "score": 0.9977593421936035 }, { "label": "POSITIVE", "score": 0.0022406496573239565 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
can my husband open an account and transfer money
{ "text": "can my husband open an account and transfer money" }
[ { "label": "NEGATIVE", "score": 0.991132915019989 }, { "label": "POSITIVE", "score": 0.008867112919688225 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
I already paid to top-up but the funds aren't available yet, where are they?
{ "text": "I already paid to top-up but the funds aren't available yet, where are they?" }
[ { "label": "NEGATIVE", "score": 0.9990586638450623 }, { "label": "POSITIVE", "score": 0.0009413545485585928 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
There is a single payment on my card which shows as pending.
{ "text": "There is a single payment on my card which shows as pending." }
[ { "label": "NEGATIVE", "score": 0.990797758102417 }, { "label": "POSITIVE", "score": 0.009202289395034313 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
What currencies do you offer?
{ "text": "What currencies do you offer?" }
[ { "label": "NEGATIVE", "score": 0.668664813041687 }, { "label": "POSITIVE", "score": 0.3313351571559906 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
How can I reset my PIN?
{ "text": "How can I reset my PIN?" }
[ { "label": "NEGATIVE", "score": 0.9992696642875671 }, { "label": "POSITIVE", "score": 0.000730376981664449 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
The exchange rate for my withdrawal was wrong.
{ "text": "The exchange rate for my withdrawal was wrong." }
[ { "label": "NEGATIVE", "score": 0.9996151924133301 }, { "label": "POSITIVE", "score": 0.0003848073538392782 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
I haven't received my virtual card yet!!
{ "text": "I haven't received my virtual card yet!!" }
[ { "label": "NEGATIVE", "score": 0.9979662895202637 }, { "label": "POSITIVE", "score": 0.0020336988382041454 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 40 }
Default
null
null
What should I do if my card doesn't work?
{ "text": "What should I do if my card doesn't work?" }
[ { "label": "NEGATIVE", "score": 0.9995488524436951 }, { "label": "POSITIVE", "score": 0.00045117188710719347 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
Is there a reason my new card hasn't arrived?
{ "text": "Is there a reason my new card hasn't arrived?" }
[ { "label": "NEGATIVE", "score": 0.9994188547134399 }, { "label": "POSITIVE", "score": 0.0005811614682897925 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?
{ "text": "I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?" }
[ { "label": "NEGATIVE", "score": 0.9989528656005859 }, { "label": "POSITIVE", "score": 0.0010470707202330232 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
How long does it take for a purchase to go from pending to authorised?
{ "text": "How long does it take for a purchase to go from pending to authorised?" }
[ { "label": "NEGATIVE", "score": 0.999032735824585 }, { "label": "POSITIVE", "score": 0.0009672513697296381 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
can i use my mastercard to add money to my account
{ "text": "can i use my mastercard to add money to my account" }
[ { "label": "NEGATIVE", "score": 0.9987307190895081 }, { "label": "POSITIVE", "score": 0.0012692654272541404 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent.
{ "text": "Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent." }
[ { "label": "NEGATIVE", "score": 0.9885862469673157 }, { "label": "POSITIVE", "score": 0.011413785628974438 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
The rate of exchange for my cash withdrawal is wrong.
{ "text": "The rate of exchange for my cash withdrawal is wrong." }
[ { "label": "NEGATIVE", "score": 0.9996907711029053 }, { "label": "POSITIVE", "score": 0.00030928963678888977 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
What's the limit for auto top-up?
{ "text": "What's the limit for auto top-up?" }
[ { "label": "NEGATIVE", "score": 0.9915874600410461 }, { "label": "POSITIVE", "score": 0.008412492461502552 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
Can I give a second card for this account to my daughter?
{ "text": "Can I give a second card for this account to my daughter?" }
[ { "label": "NEGATIVE", "score": 0.9984498023986816 }, { "label": "POSITIVE", "score": 0.0015502100577577949 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
I did a transfer to my account, but it hasn't shown up
{ "text": "I did a transfer to my account, but it hasn't shown up" }
[ { "label": "NEGATIVE", "score": 0.9993282556533813 }, { "label": "POSITIVE", "score": 0.0006717235082760453 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
can you tell me where to find the top-up verification code?
{ "text": "can you tell me where to find the top-up verification code?" }
[ { "label": "NEGATIVE", "score": 0.9993708729743958 }, { "label": "POSITIVE", "score": 0.0006291248719207942 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
I think I lost my phone. Is there a way to prevent anyone from getting into my account on it?
{ "text": "I think I lost my phone. Is there a way to prevent anyone from getting into my account on it?" }
[ { "label": "NEGATIVE", "score": 0.9997212290763855 }, { "label": "POSITIVE", "score": 0.00027874865918420255 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
I am not seeing recent cash withdrawal on my account.
{ "text": "I am not seeing recent cash withdrawal on my account." }
[ { "label": "NEGATIVE", "score": 0.9961642026901245 }, { "label": "POSITIVE", "score": 0.003835860174149275 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
Am I able to top up with this cheque I received?
{ "text": "Am I able to top up with this cheque I received?" }
[ { "label": "NEGATIVE", "score": 0.985638439655304 }, { "label": "POSITIVE", "score": 0.014361530542373657 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
I no longer need AUD, I need GBP instead, how can I make this happen?
{ "text": "I no longer need AUD, I need GBP instead, how can I make this happen?" }
[ { "label": "NEGATIVE", "score": 0.9988844990730286 }, { "label": "POSITIVE", "score": 0.001115529565140605 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
I was not able to receive the correct amount of cash.
{ "text": "I was not able to receive the correct amount of cash." }
[ { "label": "NEGATIVE", "score": 0.9997579455375671 }, { "label": "POSITIVE", "score": 0.00024207792012020946 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
How much is it to buy another card? I was hoping to buy another one.
{ "text": "How much is it to buy another card? I was hoping to buy another one." }
[ { "label": "NEGATIVE", "score": 0.9992928504943848 }, { "label": "POSITIVE", "score": 0.0007070901920087636 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
when should I receive my refund
{ "text": "when should I receive my refund" }
[ { "label": "NEGATIVE", "score": 0.9956139326095581 }, { "label": "POSITIVE", "score": 0.004386016167700291 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
Can I get a disposable card? How many can I have? How often can I use them?
{ "text": "Can I get a disposable card? How many can I have? How often can I use them?" }
[ { "label": "NEGATIVE", "score": 0.9994274377822876 }, { "label": "POSITIVE", "score": 0.0005726262461394072 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
Why are you charging me a transfer fee?
{ "text": "Why are you charging me a transfer fee?" }
[ { "label": "NEGATIVE", "score": 0.9984807372093201 }, { "label": "POSITIVE", "score": 0.0015193006256595254 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
my cash balance less than what I thought
{ "text": "my cash balance less than what I thought" }
[ { "label": "NEGATIVE", "score": 0.9992796778678894 }, { "label": "POSITIVE", "score": 0.0007203607819974422 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null