text stringlengths 13 409 | inputs dict | prediction list | prediction_agent stringclasses 1
value | annotation null | annotation_agent null | multi_label bool 1
class | explanation null | id null | metadata dict | status stringclasses 1
value | event_timestamp null | metrics null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
What is the expected delivery date of my card? | {
"text": "What is the expected delivery date of my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970219731330872
},
{
"label": "POSITIVE",
"score": 0.0029780396725982428
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
How come I can't put money in my top up account? | {
"text": "How come I can't put money in my top up account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996015429496765
},
{
"label": "POSITIVE",
"score": 0.00039843597915023565
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
How do a reverse a duplicated charge? | {
"text": "How do a reverse a duplicated charge?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988969564437866
},
{
"label": "POSITIVE",
"score": 0.0011029909364879131
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
When will I be able to see the refund | {
"text": "When will I be able to see the refund"
} | [
{
"label": "NEGATIVE",
"score": 0.12311969697475433
},
{
"label": "POSITIVE",
"score": 0.8768802881240845
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
can you share card tracking number? | {
"text": "can you share card tracking number?"
} | [
{
"label": "NEGATIVE",
"score": 0.9797746539115906
},
{
"label": "POSITIVE",
"score": 0.020225320011377335
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
am suspicious of my card's security | {
"text": "am suspicious of my card's security"
} | [
{
"label": "NEGATIVE",
"score": 0.997718095779419
},
{
"label": "POSITIVE",
"score": 0.0022818823345005512
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Is it possible to track the card you sent me? | {
"text": "Is it possible to track the card you sent me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969335794448853
},
{
"label": "POSITIVE",
"score": 0.003066388890147209
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
There is a withdrawal in my account I didn't make. | {
"text": "There is a withdrawal in my account I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.9994487166404724
},
{
"label": "POSITIVE",
"score": 0.0005512995412573218
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I need someone to assist me with explaining how much I can top-up. | {
"text": "I need someone to assist me with explaining how much I can top-up."
} | [
{
"label": "NEGATIVE",
"score": 0.9971963167190552
},
{
"label": "POSITIVE",
"score": 0.002803618321195245
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I'm expecting to see a cash withdrawal but I'm still waiting. | {
"text": "I'm expecting to see a cash withdrawal but I'm still waiting."
} | [
{
"label": "NEGATIVE",
"score": 0.9856036901473999
},
{
"label": "POSITIVE",
"score": 0.01439631450921297
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening? | {
"text": "Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.9946449995040894
},
{
"label": "POSITIVE",
"score": 0.005354966502636671
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
How can I request cash back? The ATM gave me the wrong amount that I've been charged though... | {
"text": "How can I request cash back? The ATM gave me the wrong amount that I've been charged though..."
} | [
{
"label": "NEGATIVE",
"score": 0.9995866417884827
},
{
"label": "POSITIVE",
"score": 0.00041339138988405466
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
how do i get the card linked | {
"text": "how do i get the card linked"
} | [
{
"label": "NEGATIVE",
"score": 0.9939547181129456
},
{
"label": "POSITIVE",
"score": 0.00604530144482851
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Do you offer any discounts for someone who exchanges currencies frequently? | {
"text": "Do you offer any discounts for someone who exchanges currencies frequently?"
} | [
{
"label": "NEGATIVE",
"score": 0.997205913066864
},
{
"label": "POSITIVE",
"score": 0.0027940641157329082
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
there is a transfer pending. | {
"text": "there is a transfer pending."
} | [
{
"label": "NEGATIVE",
"score": 0.9629939198493958
},
{
"label": "POSITIVE",
"score": 0.03700605407357216
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Why can I not do a transfer to a beneficiary? | {
"text": "Why can I not do a transfer to a beneficiary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971901774406433
},
{
"label": "POSITIVE",
"score": 0.002809821628034115
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Do I get charged if I top up with my European bank card? | {
"text": "Do I get charged if I top up with my European bank card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9927206039428711
},
{
"label": "POSITIVE",
"score": 0.0072793737053871155
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Why are top-ups being verified? | {
"text": "Why are top-ups being verified?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977878332138062
},
{
"label": "POSITIVE",
"score": 0.002212145132943988
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Where do I find the auto top up option? | {
"text": "Where do I find the auto top up option?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987855553627014
},
{
"label": "POSITIVE",
"score": 0.001214466756209731
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Why would my transfer be declined? | {
"text": "Why would my transfer be declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9948522448539734
},
{
"label": "POSITIVE",
"score": 0.005147751420736313
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I need info on activating my card? | {
"text": "I need info on activating my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983789920806885
},
{
"label": "POSITIVE",
"score": 0.0016210003523156047
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I don't think my top up worked | {
"text": "I don't think my top up worked"
} | [
{
"label": "NEGATIVE",
"score": 0.99958735704422
},
{
"label": "POSITIVE",
"score": 0.00041267654160037637
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening? | {
"text": "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992254972457886
},
{
"label": "POSITIVE",
"score": 0.0007744716131128371
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Do you charge for sending out more cards? | {
"text": "Do you charge for sending out more cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9938966631889343
},
{
"label": "POSITIVE",
"score": 0.0061033242382109165
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I have the funds, why can I not use my top-up? | {
"text": "I have the funds, why can I not use my top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9951648712158203
},
{
"label": "POSITIVE",
"score": 0.004835142754018307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
What is the verification process for a top up card? | {
"text": "What is the verification process for a top up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977208971977234
},
{
"label": "POSITIVE",
"score": 0.0022790248040109873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Will there be a charge for exchanging foreign currency? | {
"text": "Will there be a charge for exchanging foreign currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976692795753479
},
{
"label": "POSITIVE",
"score": 0.0023306722287088633
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Are these cards available in europe? | {
"text": "Are these cards available in europe?"
} | [
{
"label": "NEGATIVE",
"score": 0.9883350133895874
},
{
"label": "POSITIVE",
"score": 0.011664939112961292
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Whats the transfer process | {
"text": "Whats the transfer process"
} | [
{
"label": "NEGATIVE",
"score": 0.013984599150717258
},
{
"label": "POSITIVE",
"score": 0.9860154390335083
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I am having problems with my physical card. | {
"text": "I am having problems with my physical card."
} | [
{
"label": "NEGATIVE",
"score": 0.9996668100357056
},
{
"label": "POSITIVE",
"score": 0.0003332079213578254
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Is it possible to link a new card? | {
"text": "Is it possible to link a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9973050355911255
},
{
"label": "POSITIVE",
"score": 0.0026949415914714336
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Hurry and refund me, I am waiting | {
"text": "Hurry and refund me, I am waiting"
} | [
{
"label": "NEGATIVE",
"score": 0.9894077181816101
},
{
"label": "POSITIVE",
"score": 0.010592274367809296
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Can I use the apple watch to make a top-up? | {
"text": "Can I use the apple watch to make a top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985730648040771
},
{
"label": "POSITIVE",
"score": 0.0014269502134993672
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this? | {
"text": "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995487332344055
},
{
"label": "POSITIVE",
"score": 0.00045124374446459115
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
the exchange rate I got for cash was wrong | {
"text": "the exchange rate I got for cash was wrong"
} | [
{
"label": "NEGATIVE",
"score": 0.9997352957725525
},
{
"label": "POSITIVE",
"score": 0.0002646856300998479
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
What are the charges for topping up US card? | {
"text": "What are the charges for topping up US card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9936671853065491
},
{
"label": "POSITIVE",
"score": 0.006332801189273596
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I did not get all the cash at ATM. | {
"text": "I did not get all the cash at ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.9995390176773071
},
{
"label": "POSITIVE",
"score": 0.00046105438377708197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process. | {
"text": "I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process."
} | [
{
"label": "NEGATIVE",
"score": 0.9506297707557678
},
{
"label": "POSITIVE",
"score": 0.04937026649713516
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
How do I stop fraud to my card? | {
"text": "How do I stop fraud to my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9935924410820007
},
{
"label": "POSITIVE",
"score": 0.006407544948160648
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
app malfunctioning, does not know its me | {
"text": "app malfunctioning, does not know its me"
} | [
{
"label": "NEGATIVE",
"score": 0.9996423721313477
},
{
"label": "POSITIVE",
"score": 0.0003575929149519652
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
What are your supported countries? | {
"text": "What are your supported countries?"
} | [
{
"label": "NEGATIVE",
"score": 0.9434139728546143
},
{
"label": "POSITIVE",
"score": 0.056585971266031265
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Can I choose my Visa or Mastercard? | {
"text": "Can I choose my Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972501397132874
},
{
"label": "POSITIVE",
"score": 0.002749850507825613
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Who gets support? | {
"text": "Who gets support?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977182149887085
},
{
"label": "POSITIVE",
"score": 0.0022818543948233128
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
How long does it take for a transfer to reach my account? | {
"text": "How long does it take for a transfer to reach my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991764426231384
},
{
"label": "POSITIVE",
"score": 0.0008234790875576437
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please? | {
"text": "Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?"
} | [
{
"label": "NEGATIVE",
"score": 0.9391691088676453
},
{
"label": "POSITIVE",
"score": 0.060830824077129364
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
There is a potentially fraudulent direct debit on my account. | {
"text": "There is a potentially fraudulent direct debit on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9982367753982544
},
{
"label": "POSITIVE",
"score": 0.0017632505623623729
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How can I choose between Visa and Mastercard? | {
"text": "How can I choose between Visa and Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966310858726501
},
{
"label": "POSITIVE",
"score": 0.0033688610419631004
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I can't find my phone and I'm worried someone is going to use it | {
"text": "I can't find my phone and I'm worried someone is going to use it"
} | [
{
"label": "NEGATIVE",
"score": 0.9995046854019165
},
{
"label": "POSITIVE",
"score": 0.000495353015139699
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
How much to exchange currencies? | {
"text": "How much to exchange currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971910119056702
},
{
"label": "POSITIVE",
"score": 0.0028090388514101505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Help, your app is showing a larger WD than I actually did earlier at an ATM. | {
"text": "Help, your app is showing a larger WD than I actually did earlier at an ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.9872447848320007
},
{
"label": "POSITIVE",
"score": 0.012755204923450947
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Cash withdrawal was incorrect at ATM. | {
"text": "Cash withdrawal was incorrect at ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.9981696605682373
},
{
"label": "POSITIVE",
"score": 0.0018302813405171037
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me | {
"text": "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me"
} | [
{
"label": "NEGATIVE",
"score": 0.9997395873069763
},
{
"label": "POSITIVE",
"score": 0.00026039837393909693
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Declined, transfer not completed. | {
"text": "Declined, transfer not completed."
} | [
{
"label": "NEGATIVE",
"score": 0.999308705329895
},
{
"label": "POSITIVE",
"score": 0.0006913177203387022
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
When I received my cash, the exchange rate was wrong. | {
"text": "When I received my cash, the exchange rate was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9997205138206482
},
{
"label": "POSITIVE",
"score": 0.00027942529413849115
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this? | {
"text": "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9890323877334595
},
{
"label": "POSITIVE",
"score": 0.010967528447508812
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
What sort of restrictions are there for the disposable cards? | {
"text": "What sort of restrictions are there for the disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990413784980774
},
{
"label": "POSITIVE",
"score": 0.0009585762745700777
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
I would like to link my card to my account. | {
"text": "I would like to link my card to my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9896113872528076
},
{
"label": "POSITIVE",
"score": 0.010388677939772606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Which currencies can I use to add money? | {
"text": "Which currencies can I use to add money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985654950141907
},
{
"label": "POSITIVE",
"score": 0.001434515928849578
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I initiated a payment a while ago and it is still showing as "pending", how long will it take to clear? | {
"text": "I initiated a payment a while ago and it is still showing as \"pending\", how long will it take to clear?"
} | [
{
"label": "NEGATIVE",
"score": 0.998635470867157
},
{
"label": "POSITIVE",
"score": 0.0013644546270370483
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is? | {
"text": "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990246295928955
},
{
"label": "POSITIVE",
"score": 0.0009753881022334099
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Today I used my card at a restaurant and it was declined. Why? | {
"text": "Today I used my card at a restaurant and it was declined. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981604218482971
},
{
"label": "POSITIVE",
"score": 0.0018395582446828485
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I thought you guys offered free transfers. Why was I charged? | {
"text": "I thought you guys offered free transfers. Why was I charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976375102996826
},
{
"label": "POSITIVE",
"score": 0.002362552098929882
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Can I top up my card with other cards? | {
"text": "Can I top up my card with other cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956153631210327
},
{
"label": "POSITIVE",
"score": 0.004384621512144804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her? | {
"text": "I have a friend who needs money as soon as possibly. If I were to transfer it how long will it take to get to her?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991058707237244
},
{
"label": "POSITIVE",
"score": 0.0008941516862250865
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
What can I do to make my physical card work? | {
"text": "What can I do to make my physical card work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988048076629639
},
{
"label": "POSITIVE",
"score": 0.0011952423956245184
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Why was my transfer charged a fee? | {
"text": "Why was my transfer charged a fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987001419067383
},
{
"label": "POSITIVE",
"score": 0.0012998452875763178
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Online banking is not showing my cheque or cash deposit so the balance is incorrect. | {
"text": "Online banking is not showing my cheque or cash deposit so the balance is incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9993195533752441
},
{
"label": "POSITIVE",
"score": 0.0006804431322962046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I am seeing in the App a some cash withdrawal that I did not do | {
"text": "I am seeing in the App a some cash withdrawal that I did not do"
} | [
{
"label": "NEGATIVE",
"score": 0.996527373790741
},
{
"label": "POSITIVE",
"score": 0.0034726355224847794
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Do you let me choose between Visa and Mastercard? | {
"text": "Do you let me choose between Visa and Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.9888829588890076
},
{
"label": "POSITIVE",
"score": 0.011117004789412022
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
The app reverted after I topped-up | {
"text": "The app reverted after I topped-up"
} | [
{
"label": "NEGATIVE",
"score": 0.9949787259101868
},
{
"label": "POSITIVE",
"score": 0.005021225661039352
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Am I charged a fee to transfer funds? | {
"text": "Am I charged a fee to transfer funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983288645744324
},
{
"label": "POSITIVE",
"score": 0.0016711170319467783
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
How will I get my card? | {
"text": "How will I get my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977593421936035
},
{
"label": "POSITIVE",
"score": 0.0022406496573239565
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
can my husband open an account and transfer money | {
"text": "can my husband open an account and transfer money"
} | [
{
"label": "NEGATIVE",
"score": 0.991132915019989
},
{
"label": "POSITIVE",
"score": 0.008867112919688225
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
I already paid to top-up but the funds aren't available yet, where are they? | {
"text": "I already paid to top-up but the funds aren't available yet, where are they?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990586638450623
},
{
"label": "POSITIVE",
"score": 0.0009413545485585928
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
There is a single payment on my card which shows as pending. | {
"text": "There is a single payment on my card which shows as pending."
} | [
{
"label": "NEGATIVE",
"score": 0.990797758102417
},
{
"label": "POSITIVE",
"score": 0.009202289395034313
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
What currencies do you offer? | {
"text": "What currencies do you offer?"
} | [
{
"label": "NEGATIVE",
"score": 0.668664813041687
},
{
"label": "POSITIVE",
"score": 0.3313351571559906
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
How can I reset my PIN? | {
"text": "How can I reset my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992696642875671
},
{
"label": "POSITIVE",
"score": 0.000730376981664449
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
The exchange rate for my withdrawal was wrong. | {
"text": "The exchange rate for my withdrawal was wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996151924133301
},
{
"label": "POSITIVE",
"score": 0.0003848073538392782
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I haven't received my virtual card yet!! | {
"text": "I haven't received my virtual card yet!!"
} | [
{
"label": "NEGATIVE",
"score": 0.9979662895202637
},
{
"label": "POSITIVE",
"score": 0.0020336988382041454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
What should I do if my card doesn't work? | {
"text": "What should I do if my card doesn't work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995488524436951
},
{
"label": "POSITIVE",
"score": 0.00045117188710719347
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Is there a reason my new card hasn't arrived? | {
"text": "Is there a reason my new card hasn't arrived?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994188547134399
},
{
"label": "POSITIVE",
"score": 0.0005811614682897925
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened? | {
"text": "I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989528656005859
},
{
"label": "POSITIVE",
"score": 0.0010470707202330232
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
How long does it take for a purchase to go from pending to authorised? | {
"text": "How long does it take for a purchase to go from pending to authorised?"
} | [
{
"label": "NEGATIVE",
"score": 0.999032735824585
},
{
"label": "POSITIVE",
"score": 0.0009672513697296381
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
can i use my mastercard to add money to my account | {
"text": "can i use my mastercard to add money to my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9987307190895081
},
{
"label": "POSITIVE",
"score": 0.0012692654272541404
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent. | {
"text": "Hello I changed my mind and really need a refund on something I bought recently. Can you please cancel the transaction and get me my money back. Please it's urgent."
} | [
{
"label": "NEGATIVE",
"score": 0.9885862469673157
},
{
"label": "POSITIVE",
"score": 0.011413785628974438
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
The rate of exchange for my cash withdrawal is wrong. | {
"text": "The rate of exchange for my cash withdrawal is wrong."
} | [
{
"label": "NEGATIVE",
"score": 0.9996907711029053
},
{
"label": "POSITIVE",
"score": 0.00030928963678888977
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
What's the limit for auto top-up? | {
"text": "What's the limit for auto top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9915874600410461
},
{
"label": "POSITIVE",
"score": 0.008412492461502552
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Can I give a second card for this account to my daughter? | {
"text": "Can I give a second card for this account to my daughter?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984498023986816
},
{
"label": "POSITIVE",
"score": 0.0015502100577577949
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I did a transfer to my account, but it hasn't shown up | {
"text": "I did a transfer to my account, but it hasn't shown up"
} | [
{
"label": "NEGATIVE",
"score": 0.9993282556533813
},
{
"label": "POSITIVE",
"score": 0.0006717235082760453
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
can you tell me where to find the top-up verification code? | {
"text": "can you tell me where to find the top-up verification code?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993708729743958
},
{
"label": "POSITIVE",
"score": 0.0006291248719207942
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I think I lost my phone. Is there a way to prevent anyone from getting into my account on it? | {
"text": "I think I lost my phone. Is there a way to prevent anyone from getting into my account on it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997212290763855
},
{
"label": "POSITIVE",
"score": 0.00027874865918420255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I am not seeing recent cash withdrawal on my account. | {
"text": "I am not seeing recent cash withdrawal on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9961642026901245
},
{
"label": "POSITIVE",
"score": 0.003835860174149275
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Am I able to top up with this cheque I received? | {
"text": "Am I able to top up with this cheque I received?"
} | [
{
"label": "NEGATIVE",
"score": 0.985638439655304
},
{
"label": "POSITIVE",
"score": 0.014361530542373657
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I no longer need AUD, I need GBP instead, how can I make this happen? | {
"text": "I no longer need AUD, I need GBP instead, how can I make this happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988844990730286
},
{
"label": "POSITIVE",
"score": 0.001115529565140605
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I was not able to receive the correct amount of cash. | {
"text": "I was not able to receive the correct amount of cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9997579455375671
},
{
"label": "POSITIVE",
"score": 0.00024207792012020946
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How much is it to buy another card? I was hoping to buy another one. | {
"text": "How much is it to buy another card? I was hoping to buy another one."
} | [
{
"label": "NEGATIVE",
"score": 0.9992928504943848
},
{
"label": "POSITIVE",
"score": 0.0007070901920087636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
when should I receive my refund | {
"text": "when should I receive my refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9956139326095581
},
{
"label": "POSITIVE",
"score": 0.004386016167700291
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Can I get a disposable card? How many can I have? How often can I use them? | {
"text": "Can I get a disposable card? How many can I have? How often can I use them?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994274377822876
},
{
"label": "POSITIVE",
"score": 0.0005726262461394072
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Why are you charging me a transfer fee? | {
"text": "Why are you charging me a transfer fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984807372093201
},
{
"label": "POSITIVE",
"score": 0.0015193006256595254
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
my cash balance less than what I thought | {
"text": "my cash balance less than what I thought"
} | [
{
"label": "NEGATIVE",
"score": 0.9992796778678894
},
{
"label": "POSITIVE",
"score": 0.0007203607819974422
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
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