text stringlengths 13 409 | inputs dict | prediction list | prediction_agent stringclasses 1
value | annotation null | annotation_agent null | multi_label bool 1
class | explanation null | id null | metadata dict | status stringclasses 1
value | event_timestamp null | metrics null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Why is there an extra fee charged? | {
"text": "Why is there an extra fee charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977332353591919
},
{
"label": "POSITIVE",
"score": 0.002266795840114355
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet. | {
"text": "How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9990523457527161
},
{
"label": "POSITIVE",
"score": 0.0009476366685703397
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
An extra fee of €1 was in my statement | {
"text": "An extra fee of €1 was in my statement"
} | [
{
"label": "NEGATIVE",
"score": 0.9540846347808838
},
{
"label": "POSITIVE",
"score": 0.045915380120277405
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
when does my balance update for a transfer | {
"text": "when does my balance update for a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9854698181152344
},
{
"label": "POSITIVE",
"score": 0.014530129730701447
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
How many days until my US transfer arrives? | {
"text": "How many days until my US transfer arrives?"
} | [
{
"label": "NEGATIVE",
"score": 0.9967373013496399
},
{
"label": "POSITIVE",
"score": 0.003262742655351758
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I returned something to a store but can't see my refund. | {
"text": "I returned something to a store but can't see my refund."
} | [
{
"label": "NEGATIVE",
"score": 0.9989470839500427
},
{
"label": "POSITIVE",
"score": 0.0010529706487432122
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Do you charge a fee on currency exchange? | {
"text": "Do you charge a fee on currency exchange?"
} | [
{
"label": "NEGATIVE",
"score": 0.9913791418075562
},
{
"label": "POSITIVE",
"score": 0.008620851673185825
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
How do I transfer cash my into my account? | {
"text": "How do I transfer cash my into my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987527132034302
},
{
"label": "POSITIVE",
"score": 0.0012472763191908598
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Please tell me about disposable cards. | {
"text": "Please tell me about disposable cards."
} | [
{
"label": "NEGATIVE",
"score": 0.9949429631233215
},
{
"label": "POSITIVE",
"score": 0.005057063419371843
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
The app passcode has completely slipped my mind. | {
"text": "The app passcode has completely slipped my mind."
} | [
{
"label": "NEGATIVE",
"score": 0.9991637468338013
},
{
"label": "POSITIVE",
"score": 0.0008362125372514129
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more? | {
"text": "I noticed my card was used in a small town that I have never been to. Can you stop the card from being used more?"
} | [
{
"label": "NEGATIVE",
"score": 0.993353009223938
},
{
"label": "POSITIVE",
"score": 0.006646937690675259
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
if i found a lost card can i put it back in app | {
"text": "if i found a lost card can i put it back in app"
} | [
{
"label": "NEGATIVE",
"score": 0.9994462132453918
},
{
"label": "POSITIVE",
"score": 0.0005538128316402435
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
What fiat currencies are supported? | {
"text": "What fiat currencies are supported?"
} | [
{
"label": "NEGATIVE",
"score": 0.9933046698570251
},
{
"label": "POSITIVE",
"score": 0.006695272866636515
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card? | {
"text": "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993728995323181
},
{
"label": "POSITIVE",
"score": 0.0006271657184697688
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
What steps do I need to take to exchange currencies? | {
"text": "What steps do I need to take to exchange currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9883081316947937
},
{
"label": "POSITIVE",
"score": 0.01169195119291544
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I checked the app and my balance has not been updated for the cash or cheque deposit. | {
"text": "I checked the app and my balance has not been updated for the cash or cheque deposit."
} | [
{
"label": "NEGATIVE",
"score": 0.9996258020401001
},
{
"label": "POSITIVE",
"score": 0.0003741990076377988
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
why do I need to show ID | {
"text": "why do I need to show ID"
} | [
{
"label": "NEGATIVE",
"score": 0.9951010346412659
},
{
"label": "POSITIVE",
"score": 0.004898981191217899
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
If I am not in the country and I need to change my PIN, how can this be done? | {
"text": "If I am not in the country and I need to change my PIN, how can this be done?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995548129081726
},
{
"label": "POSITIVE",
"score": 0.0004451870045159012
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I tried entering my pin several times incorrectly. Why isn't my pin working? | {
"text": "I tried entering my pin several times incorrectly. Why isn't my pin working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994750618934631
},
{
"label": "POSITIVE",
"score": 0.0005250135436654091
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
What do I do if I can't prove my identity? | {
"text": "What do I do if I can't prove my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995625615119934
},
{
"label": "POSITIVE",
"score": 0.00043748077587224543
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
I believe my card has been compromised as there's a cash withdrawal I don't recognize. | {
"text": "I believe my card has been compromised as there's a cash withdrawal I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9993076324462891
},
{
"label": "POSITIVE",
"score": 0.0006923770415596664
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Are refunds allowed for certain items. | {
"text": "Are refunds allowed for certain items."
} | [
{
"label": "NEGATIVE",
"score": 0.7956011295318604
},
{
"label": "POSITIVE",
"score": 0.20439885556697845
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
When will I receive the card? | {
"text": "When will I receive the card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9892563819885254
},
{
"label": "POSITIVE",
"score": 0.010743674822151661
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat. | {
"text": "I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat."
} | [
{
"label": "NEGATIVE",
"score": 0.9990453124046326
},
{
"label": "POSITIVE",
"score": 0.0009546634973958135
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
What do I need to do to transfer money with my credit card? | {
"text": "What do I need to do to transfer money with my credit card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994083642959595
},
{
"label": "POSITIVE",
"score": 0.0005915915826335549
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
In my app, a direct debit payment that I didn't do shows up. | {
"text": "In my app, a direct debit payment that I didn't do shows up."
} | [
{
"label": "NEGATIVE",
"score": 0.9948554039001465
},
{
"label": "POSITIVE",
"score": 0.005144572351127863
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I paid with my card and ended up being charged a fee. | {
"text": "I paid with my card and ended up being charged a fee."
} | [
{
"label": "NEGATIVE",
"score": 0.9930711388587952
},
{
"label": "POSITIVE",
"score": 0.006928823888301849
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Why do I need to verify a top-up? | {
"text": "Why do I need to verify a top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995132684707642
},
{
"label": "POSITIVE",
"score": 0.0004867787647526711
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Why was my request for cash declined? | {
"text": "Why was my request for cash declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987838864326477
},
{
"label": "POSITIVE",
"score": 0.001216147094964981
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Do you only use Visa or do you have Mastercard too? | {
"text": "Do you only use Visa or do you have Mastercard too?"
} | [
{
"label": "NEGATIVE",
"score": 0.9902412295341492
},
{
"label": "POSITIVE",
"score": 0.009758740663528442
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
how many uses are the disposable cards good for? | {
"text": "how many uses are the disposable cards good for?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992257356643677
},
{
"label": "POSITIVE",
"score": 0.0007743126479908824
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
There's a payment in the app I don't recognize. | {
"text": "There's a payment in the app I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9966045618057251
},
{
"label": "POSITIVE",
"score": 0.0033953902311623096
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
is there a fee for swift transfer | {
"text": "is there a fee for swift transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.9421089887619019
},
{
"label": "POSITIVE",
"score": 0.057891033589839935
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Payment I did not make. | {
"text": "Payment I did not make."
} | [
{
"label": "NEGATIVE",
"score": 0.9859501719474792
},
{
"label": "POSITIVE",
"score": 0.014049774967133999
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before. | {
"text": "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before."
} | [
{
"label": "NEGATIVE",
"score": 0.9960745573043823
},
{
"label": "POSITIVE",
"score": 0.003925436642020941
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I have one of your cards, but I don't know how to link it. | {
"text": "I have one of your cards, but I don't know how to link it."
} | [
{
"label": "NEGATIVE",
"score": 0.9988157749176025
},
{
"label": "POSITIVE",
"score": 0.0011842253152281046
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Why is my transaction taking so long to complete? | {
"text": "Why is my transaction taking so long to complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990546107292175
},
{
"label": "POSITIVE",
"score": 0.0009453948005102575
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
would I need to pay extra for exchanging currencies? | {
"text": "would I need to pay extra for exchanging currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995138645172119
},
{
"label": "POSITIVE",
"score": 0.0004860910994466394
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
I tried to withdraw cash, but got declined! | {
"text": "I tried to withdraw cash, but got declined!"
} | [
{
"label": "NEGATIVE",
"score": 0.989200234413147
},
{
"label": "POSITIVE",
"score": 0.01079974789172411
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Why isn't my id verified? | {
"text": "Why isn't my id verified?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991821646690369
},
{
"label": "POSITIVE",
"score": 0.0008177874842658639
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
Why did my payment not go through why did it cancel? | {
"text": "Why did my payment not go through why did it cancel?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990693926811218
},
{
"label": "POSITIVE",
"score": 0.00093064148677513
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Is a new debit card free? | {
"text": "Is a new debit card free?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976141452789307
},
{
"label": "POSITIVE",
"score": 0.0023858605418354273
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
how much will I be charged for making a transfer? | {
"text": "how much will I be charged for making a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974508881568909
},
{
"label": "POSITIVE",
"score": 0.0025490690022706985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
What do I do if I have exceeded all my PIN tries? | {
"text": "What do I do if I have exceeded all my PIN tries?"
} | [
{
"label": "NEGATIVE",
"score": 0.997846245765686
},
{
"label": "POSITIVE",
"score": 0.002153706969693303
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Can you tell me what this fee is on my statement? | {
"text": "Can you tell me what this fee is on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.997623860836029
},
{
"label": "POSITIVE",
"score": 0.002376094926148653
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
How do you decide what the exchange rates are? | {
"text": "How do you decide what the exchange rates are?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987742304801941
},
{
"label": "POSITIVE",
"score": 0.0012257000198587775
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Can you please tell me why my transfer failed? | {
"text": "Can you please tell me why my transfer failed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997029900550842
},
{
"label": "POSITIVE",
"score": 0.00029701823950745165
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I was told I would be getting a refund but I have yet to see it | {
"text": "I was told I would be getting a refund but I have yet to see it"
} | [
{
"label": "NEGATIVE",
"score": 0.9940236210823059
},
{
"label": "POSITIVE",
"score": 0.0059764026664197445
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
What is the verification code for my top up card? | {
"text": "What is the verification code for my top up card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987505674362183
},
{
"label": "POSITIVE",
"score": 0.0012493927497416735
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
What's wrong with my card? The clerk at the grocery store said it was declined. | {
"text": "What's wrong with my card? The clerk at the grocery store said it was declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9996336698532104
},
{
"label": "POSITIVE",
"score": 0.0003663610841613263
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Do you have the option for a disposable virtual card? | {
"text": "Do you have the option for a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.998706579208374
},
{
"label": "POSITIVE",
"score": 0.0012933735270053148
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Can you tell me why my transfer is pending still? | {
"text": "Can you tell me why my transfer is pending still?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991093277931213
},
{
"label": "POSITIVE",
"score": 0.0008906560833565891
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
How much would it cost me if I transfer? | {
"text": "How much would it cost me if I transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984667897224426
},
{
"label": "POSITIVE",
"score": 0.001533233793452382
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
How do I transfer funds directly from my credit card? | {
"text": "How do I transfer funds directly from my credit card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988613128662109
},
{
"label": "POSITIVE",
"score": 0.0011386566329747438
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is? | {
"text": "I saw money was taken out of my account by a seller a while back. I do not recognize the seller, but I'm pretty certain I didn't make that payment. Can you track who the seller is?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992576241493225
},
{
"label": "POSITIVE",
"score": 0.0007423213683068752
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Can someone assist me with explaining how I can unblock my pin? | {
"text": "Can someone assist me with explaining how I can unblock my pin?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991875290870667
},
{
"label": "POSITIVE",
"score": 0.000812467304058373
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Can I pick a new PIN? | {
"text": "Can I pick a new PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990572333335876
},
{
"label": "POSITIVE",
"score": 0.0009428023477084935
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Where do i go to receive a virtual card | {
"text": "Where do i go to receive a virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9835675954818726
},
{
"label": "POSITIVE",
"score": 0.016432354226708412
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Asked for $100 but only got $20. Why would this happen? | {
"text": "Asked for $100 but only got $20. Why would this happen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989915490150452
},
{
"label": "POSITIVE",
"score": 0.0010084707755595446
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost. | {
"text": "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost."
} | [
{
"label": "NEGATIVE",
"score": 0.9983440637588501
},
{
"label": "POSITIVE",
"score": 0.0016558783827349544
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I just had a wedding and I want to take my spouses name. | {
"text": "I just had a wedding and I want to take my spouses name."
} | [
{
"label": "NEGATIVE",
"score": 0.002185146091505885
},
{
"label": "POSITIVE",
"score": 0.9978148937225342
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
My PIN was blocked. | {
"text": "My PIN was blocked."
} | [
{
"label": "NEGATIVE",
"score": 0.9990322589874268
},
{
"label": "POSITIVE",
"score": 0.0009677440393716097
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
there were two of the same charge to my account | {
"text": "there were two of the same charge to my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9961956739425659
},
{
"label": "POSITIVE",
"score": 0.0038043134845793247
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Reasons for top up cancellation. | {
"text": "Reasons for top up cancellation."
} | [
{
"label": "NEGATIVE",
"score": 0.9989822506904602
},
{
"label": "POSITIVE",
"score": 0.00101767061278224
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Do you have the best exchange rate? | {
"text": "Do you have the best exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.9782646894454956
},
{
"label": "POSITIVE",
"score": 0.021735303103923798
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
It looks like the exchange rates on my card payment are wrong | {
"text": "It looks like the exchange rates on my card payment are wrong"
} | [
{
"label": "NEGATIVE",
"score": 0.9997825026512146
},
{
"label": "POSITIVE",
"score": 0.0002175421395804733
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
What is the charge for using a Top up card in the US? | {
"text": "What is the charge for using a Top up card in the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970560073852539
},
{
"label": "POSITIVE",
"score": 0.0029439684003591537
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Everything I have was stolen yesterday making it so I don't have access to the app, what should I do? | {
"text": "Everything I have was stolen yesterday making it so I don't have access to the app, what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.998874843120575
},
{
"label": "POSITIVE",
"score": 0.0011251046089455485
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
What does it mean if my top-up has not gone through? | {
"text": "What does it mean if my top-up has not gone through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980635046958923
},
{
"label": "POSITIVE",
"score": 0.0019365048501640558
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Is there a limit on disposable cards? | {
"text": "Is there a limit on disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984509944915771
},
{
"label": "POSITIVE",
"score": 0.0015489808283746243
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
How do I add cash to my account? | {
"text": "How do I add cash to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978118538856506
},
{
"label": "POSITIVE",
"score": 0.0021881964057683945
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Is this app capable of exchanging currencies? | {
"text": "Is this app capable of exchanging currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9845971465110779
},
{
"label": "POSITIVE",
"score": 0.015402856282889843
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
There are funds in my app that I did not receive. | {
"text": "There are funds in my app that I did not receive."
} | [
{
"label": "NEGATIVE",
"score": 0.5540281534194946
},
{
"label": "POSITIVE",
"score": 0.44597187638282776
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Can I change my pin number at a cash machine? | {
"text": "Can I change my pin number at a cash machine?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994797110557556
},
{
"label": "POSITIVE",
"score": 0.0005203292239457369
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I tried to withdraw $100, all it gave me was $20. | {
"text": "I tried to withdraw $100, all it gave me was $20."
} | [
{
"label": "NEGATIVE",
"score": 0.9990967512130737
},
{
"label": "POSITIVE",
"score": 0.0009033208480104804
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I placed a cash deposit in my account but I can't see it yet. | {
"text": "I placed a cash deposit in my account but I can't see it yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9968442916870117
},
{
"label": "POSITIVE",
"score": 0.0031557774636894464
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I want a refund on this. | {
"text": "I want a refund on this."
} | [
{
"label": "NEGATIVE",
"score": 0.9962963461875916
},
{
"label": "POSITIVE",
"score": 0.00370370433665812
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries. | {
"text": "Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries."
} | [
{
"label": "NEGATIVE",
"score": 0.9994515776634216
},
{
"label": "POSITIVE",
"score": 0.0005483871791511774
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
What is the maximum top up? | {
"text": "What is the maximum top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.006147393025457859
},
{
"label": "POSITIVE",
"score": 0.9938526153564453
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
I cannot try my PIN anymore. | {
"text": "I cannot try my PIN anymore."
} | [
{
"label": "NEGATIVE",
"score": 0.9994452595710754
},
{
"label": "POSITIVE",
"score": 0.0005547743639908731
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I want to transfer money using my credit card. | {
"text": "I want to transfer money using my credit card."
} | [
{
"label": "NEGATIVE",
"score": 0.9991326928138733
},
{
"label": "POSITIVE",
"score": 0.000867352238856256
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
How long do I need to wait to see an update after I make a bank transfer? | {
"text": "How long do I need to wait to see an update after I make a bank transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991462230682373
},
{
"label": "POSITIVE",
"score": 0.0008537429384887218
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
My card wont work at an ATM | {
"text": "My card wont work at an ATM"
} | [
{
"label": "NEGATIVE",
"score": 0.006663670763373375
},
{
"label": "POSITIVE",
"score": 0.9933363199234009
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
How do I go about getting hold of a virtual card? | {
"text": "How do I go about getting hold of a virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981010556221008
},
{
"label": "POSITIVE",
"score": 0.0018989995587617159
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Why has my payment been declined? I paid by card. | {
"text": "Why has my payment been declined? I paid by card."
} | [
{
"label": "NEGATIVE",
"score": 0.9968701004981995
},
{
"label": "POSITIVE",
"score": 0.0031298818066716194
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money? | {
"text": "I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992581009864807
},
{
"label": "POSITIVE",
"score": 0.0007418814930133522
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
What is the source of your exchange rates? | {
"text": "What is the source of your exchange rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9946123361587524
},
{
"label": "POSITIVE",
"score": 0.005387650802731514
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
I have a missing refund | {
"text": "I have a missing refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9996340274810791
},
{
"label": "POSITIVE",
"score": 0.0003659554640762508
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
Can I get a new card in China? | {
"text": "Can I get a new card in China?"
} | [
{
"label": "NEGATIVE",
"score": 0.998569130897522
},
{
"label": "POSITIVE",
"score": 0.0014308703830465674
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
Are there any restrictions on where I use this card? | {
"text": "Are there any restrictions on where I use this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.998190701007843
},
{
"label": "POSITIVE",
"score": 0.0018093298422172666
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Why was I charged for transferring money? | {
"text": "Why was I charged for transferring money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984623193740845
},
{
"label": "POSITIVE",
"score": 0.0015377459349110723
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What should I do if someone else used my card? | {
"text": "What should I do if someone else used my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999624490737915
},
{
"label": "POSITIVE",
"score": 0.0003754623467102647
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
Please help me regarding a direct debit in the app that I don't recognize. | {
"text": "Please help me regarding a direct debit in the app that I don't recognize."
} | [
{
"label": "NEGATIVE",
"score": 0.9973887801170349
},
{
"label": "POSITIVE",
"score": 0.0026112438645213842
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I need my card soon. | {
"text": "I need my card soon."
} | [
{
"label": "NEGATIVE",
"score": 0.9970369338989258
},
{
"label": "POSITIVE",
"score": 0.0029630539938807487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I'm having problems with ID verification | {
"text": "I'm having problems with ID verification"
} | [
{
"label": "NEGATIVE",
"score": 0.999683141708374
},
{
"label": "POSITIVE",
"score": 0.0003168486582580954
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
What cards and currencies can I use to top up my account? | {
"text": "What cards and currencies can I use to top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971494078636169
},
{
"label": "POSITIVE",
"score": 0.0028506058733910322
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
I'd like to make a SEPA transfer to my account, but will I be charged? | {
"text": "I'd like to make a SEPA transfer to my account, but will I be charged?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970079064369202
},
{
"label": "POSITIVE",
"score": 0.0029921643435955048
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Why can't my ID be verified? | {
"text": "Why can't my ID be verified?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991418123245239
},
{
"label": "POSITIVE",
"score": 0.0008581791189499199
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
I can't get into the app with the passcode. | {
"text": "I can't get into the app with the passcode."
} | [
{
"label": "NEGATIVE",
"score": 0.9993762373924255
},
{
"label": "POSITIVE",
"score": 0.000623792817350477
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Can I have money transferred into my account at different intervals along my trip? | {
"text": "Can I have money transferred into my account at different intervals along my trip?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990925788879395
},
{
"label": "POSITIVE",
"score": 0.000907429086510092
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
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