app.py

import torch
from flask import Flask, render_template, request, jsonify
import os
from transformers import pipeline
from gtts import gTTS
from pydub import AudioSegment
from pydub.silence import detect_nonsilent
from simple_salesforce import Salesforce  # Import Salesforce connection
import re
from waitress import serve

app = Flask(__name__)

# Salesforce connection using provided credentials
sf_username = 'diggavalli98@gmail.com'
sf_password = 'Sati@1020'
sf_token = 'sSSjyhInIsUohKpG8sHzty2q'

# Establish Salesforce connection
try:
    sf = Salesforce(username=sf_username, password=sf_password, security_token=sf_token)
    print("Connected to Salesforce successfully!")
except Exception as e:
    print(f"Failed to connect to Salesforce: {str(e)}")

# Use whisper-small for faster processing and better speed
device = "cuda" if torch.cuda.is_available() else "cpu"
asr_model = pipeline("automatic-speech-recognition", model="openai/whisper-small", device=0 if device == "cuda" else -1)

# Function to generate audio prompts
def generate_audio_prompt(text, filename):
    tts = gTTS(text=text, lang="en")
    tts.save(os.path.join("static", filename))

# Generate required voice prompts
prompts = {
    "welcome": "Welcome to Biryani Hub.",
    "ask_name": "Tell me your name.",
    "ask_email": "Please provide your email address.",
    "thank_you": "Thank you for registration."
}

for key, text in prompts.items():
    generate_audio_prompt(text, f"{key}.mp3")

# Symbol mapping for proper recognition
SYMBOL_MAPPING = {
    "at the rate": "@",
    "at": "@",
    "dot": ".",
    "underscore": "_",
    "hash": "#",
    "plus": "+",
    "dash": "-",
    "comma": ",",
    "space": " "
}

# Function to convert audio to WAV format
def convert_to_wav(input_path, output_path):
    try:
        audio = AudioSegment.from_file(input_path)
        audio = audio.set_frame_rate(16000).set_channels(1)  # Convert to 16kHz, mono
        audio.export(output_path, format="wav")
    except Exception as e:
        raise Exception(f"Audio conversion failed: {str(e)}")

# Function to check if audio contains actual speech
def is_silent_audio(audio_path):
    audio = AudioSegment.from_wav(audio_path)
    nonsilent_parts = detect_nonsilent(audio, min_silence_len=500, silence_thresh=audio.dBFS-16)  # Reduced silence duration
    return len(nonsilent_parts) == 0  # If no speech detected

# Extract name, email, and phone number from transcribed text
def extract_name_email_phone(text):
    # Regex for basic email and phone number
    email = re.search(r'\S+@\S+', text)
    phone = re.search(r'\+?\d{10,15}', text)  # Consider different formats for phone numbers

    name = text.split(' ')[0]  # Simplified assumption that name is the first word
    email = email.group(0) if email else "unknown@domain.com"
    phone = phone.group(0) if phone else "0000000000"

    return name, email, phone

# Function to create Salesforce record
def create_salesforce_record(name, email, phone_number):
    try:
        # Create the record in Salesforce
        customer_login = sf.Customer_Login__c.create({
            'Name': name,
            'Email__c': email,
            'Phone_Number__c': phone_number
        })
        
        # Log the response from Salesforce
        if customer_login.get('id'):
            print(f"Record created successfully with ID: {customer_login['id']}")
            return customer_login
        else:
            print("Record creation failed: No ID returned")
            return {"error": "Record creation failed: No ID returned"}
    except Exception as e:
        print(f"Error creating Salesforce record: {str(e)}")
        return {"error": f"Failed to create record in Salesforce: {str(e)}"}

@app.route("/")
def index():
    return render_template("index.html")

@app.route("/transcribe", methods=["POST"])
def transcribe():
    if "audio" not in request.files:
        return jsonify({"error": "No audio file provided"}), 400

    audio_file = request.files["audio"]
    input_audio_path = os.path.join("static", "temp_input.wav")
    output_audio_path = os.path.join("static", "temp.wav")
    audio_file.save(input_audio_path)

    try:
        # Convert to WAV
        convert_to_wav(input_audio_path, output_audio_path)

        # Check for silence
        if is_silent_audio(output_audio_path):
            return jsonify({"error": "No speech detected. Please try again."}), 400

        # Use Whisper ASR model for transcription
        result = asr_model(output_audio_path, generate_kwargs={"language": "en"})
        transcribed_text = result["text"].strip().capitalize()

        # Extract name, email, and phone number from the transcribed text
        name, email, phone_number = extract_name_email_phone(transcribed_text)

        # Create record in Salesforce
        salesforce_response = create_salesforce_record(name, email, phone_number)

        # Check if the response contains an error
        if "error" in salesforce_response:
            print(f"Error creating record in Salesforce: {salesforce_response['error']}")
            return jsonify(salesforce_response), 500
        
        print(f"Salesforce Response: {salesforce_response}")
        return jsonify({"text": transcribed_text, "salesforce_record": salesforce_response})

    except Exception as e:
        print(f"Error in transcribing or processing: {str(e)}")
        return jsonify({"error": f"Speech recognition error: {str(e)}"}), 500

# Start Production Server
if __name__ == "__main__":
    serve(app, host="0.0.0.0", port=7860)