input_data/Acme_Damdraws_DevOps Support_SOW 11 - Fully Executed.txt

 
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Statement of Work: DevOps  Support  
 
STATEMENT OF WORK  
THIS AGREEMENT (“Statement of Work” or “SOW”) dated September 14, 2023 , is between Acme, LLC 
(“Consultant” or “Acme”) and Damdraws  (“Client”).  
This Statement of Work is controlled by the terms and conditions set forth in the Master  Services  Agreement 
(“Agreement”) between the aforementioned parties dated October 12, 2023 , which references the following 
terms:  
Description of Services and Deliverables  
Client has a need to  support ongoing DevOps efforts within the IT organization  on a temporary basis . Damdraws 
utilizes  a Microsoft -focused ecosystem for its infrastructure, including Azure DevOps, Github, and  the Azure 
cloud.  
Acme consultants will manage the allocation of Azure resources , updates to existing pipelines, and  the 
creation of new ones for various projects as directed by Client.  
In addition, Damdraws plans to migrate existing pipeline frameworks from Azure DevOps’ legacy task -based 
system to using code -based (YAML) pipelines , while expanding the use of containers and the Kubernetes 
framework.   
Acme  will use the following services and deliverables as a basis of work:  
 
Deliverables : 
• Bi-Weekly Engagement Status Reports  
• Scripts , definitions, and other tangible artifacts related to DevOps  
 
Services : 
• Maintain and update existing DevOps pipelines  
• Provide consultative advice on migration paths and approaches to DevOps modernization  
• Attend and conduct any necessary meetings within Damdraws’ work management process  
DocuSign Envelope ID: 71428AAD-15FB-421B-89D5-A3955AB38EA4Investment  
Acme will provide the services and deliverables described above at a Monthly per -consultant rate of 
$21,000 . Acme agrees to perform all services based on Client instruction, Client priority, and available time; 
however, this does not guarantee completion or delivery of any functionality or schedule.  For monthly flat -
rate billing, consultants typically work 40 hours per week, with variances to ensure delivery when necessary 
consistent with Acme’s Results -Focused  culture.  Consultant vacations less than a period of 10 business days 
are not deducted from invoicing rates.  
Hours over 55 per week per Consultant , regularly outside typical working hours , or weekend hours will be 
billed on a Time and Materials, Overtime rate of $300 per hour per consultant. Acme  will send invoices at 
the conclusion of each month  to Ted Smith (eujmpnt@demo.com).   
Projected Schedule for Delivery and Payment  
This engagement will begin within 45 days of this Statement of Work’s  execution and last until Client wishes to 
ramp down Acme consultant . Client will provide 30 days  of notice to Acme of any headcount actions for 
consultant(s) under this SOW , including adding additional DevOps consultant (s) or ramp -down of 
consultant(s) . 
The start and finish dates are flexible and are not critical to the success of the project.  
Project Constraints and Flexibility  
Any project must always balance three types of project constraints: Scope, Cost, and Time. Acme agrees to 
perform all services based on Client instruction, Client priority, and available time. Client  acknowledges that 
prioritizing two of the project constraints will necessitate flexibility on the third . 
Expiration  
This contract will expire if not executed by Client and received by Acme  by December 15, 2023 . 
Travel Expenses  
If Consultant is engaged to work outside of the ir home metropolitan area, Client agrees to pay for actual and 
reasonable costs incurred by Acme  for travel, living, and boarding, provided anticipated expenses are in 
accordance with Client’s travel policy. Acme  will render invoices for expenses upon completion of the 
services or monthly, in the event the duration of services exceeds one month. Invoices for expenses are 
payable upon receipt.  
DocuSign Envelope ID: 71428AAD-15FB-421B-89D5-A3955AB38EA4Assumptions  
• All changes and change requests outside the defined Description of Services and Deliverables of this 
Statement of Work (i) will be accomplished in writing, (ii) will be executed by both parties, and (iii) may 
have cost and schedule implications  if agreed upon in writing by Client . Acme  will detail any changes to 
cost and schedule resulting from such changes in an executed Request for Change or SOW.  
• Client will provide reasonable access to key personnel in a timely fashion.  
• Client will provide  guidance as to budgetary and licensing restrictions for tool selection.  
• Client is responsible for providing a technological and processing environment conducive to supporting the 
system selected by Client and in accordance with the specifications recommended by the software 
publisher.  
• Client assumes complete responsibility for the selection, licensing and performance of all hardware and 
software. Consultant makes no claim, and accepts no responsibility whatsoever, as to the suitability of 
such hardware and software applications for Clie nt’s business operations and objective.  
• Client will provide a development and testing environment for integration with other systems. If Client 
cannot provide such an environment, Client will accept any loss of productivity on production 
environments due to development, testing, deployment, and support of software on these systems.  
• Acme  is not liable for changes to Client’s third -party systems, or the data therein, while working in 
conjunction with the respective vendors of each system.  
• Client will provide a VPN connection to allow Acme  to connect to their network remotely.  
• Acme  expects and plans to perform all services in a continuous manner. Delays mandated by Client will 
have cost and schedule implications. Acme  will detail any changes to cost and schedule resulting from 
such slippage in an executed Request for Change.  
• Acme  will deem all data provided by the Client for development and testing purposes as not personally 
identifiable as described by GLBA and HIPAA, unless Client formally notifies Acme  otherwise.  
• Client will encrypt and specifically label any data that any Federal or State act protects before providing 
such data to Acme  for development and testing purposes.  
• Client will have five (5) contiguous business days to review provided deliverables and notify Acme  of 
acceptance or required changes. If Client does not notify Acme  within five (5) contiguous business days, 
Client will have accepted the deliverable.  
• Formal training is outside the scope of this SOW.  
• Acme  will perform the Services and Deliverables in a professional and workmanlike manner, consistent 
with industry standards  and in accordance with the Agreement . 
 
IN WITNESS THEREOF, the parties have executed this Statement of Work as of this ____ day of ____, 2023 . 
 
Acme , LLC                                                                     Damdraws   
 
By: ____________________________ ________  By: _____________________________ __________  
Name: _ ______________________ __________      Name: _ ______________________________ ____ 
Title: _________________________ _____ _____     Title: ________________________________ _____  
DocuSign Envelope ID: 780d93c0-5e66-479c-a05f-1d6517d582eb
Sept.
Elon Musk
CEO15th