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Mar 14

Refusal Tokens: A Simple Way to Calibrate Refusals in Large Language Models

A key component of building safe and reliable language models is enabling the models to appropriately refuse to follow certain instructions or answer certain questions. We may want models to output refusal messages for various categories of user queries, for example, ill-posed questions, instructions for committing illegal acts, or queries which require information past the model's knowledge horizon. Engineering models that refuse to answer such questions is complicated by the fact that an individual may want their model to exhibit varying levels of sensitivity for refusing queries of various categories, and different users may want different refusal rates. The current default approach involves training multiple models with varying proportions of refusal messages from each category to achieve the desired refusal rates, which is computationally expensive and may require training a new model to accommodate each user's desired preference over refusal rates. To address these challenges, we propose refusal tokens, one such token for each refusal category or a single refusal token, which are prepended to the model's responses during training. We then show how to increase or decrease the probability of generating the refusal token for each category during inference to steer the model's refusal behavior. Refusal tokens enable controlling a single model's refusal rates without the need of any further fine-tuning, but only by selectively intervening during generation.

I'm Afraid I Can't Do That: Predicting Prompt Refusal in Black-Box Generative Language Models

Since the release of OpenAI's ChatGPT, generative language models have attracted extensive public attention. The increased usage has highlighted generative models' broad utility, but also revealed several forms of embedded bias. Some is induced by the pre-training corpus; but additional bias specific to generative models arises from the use of subjective fine-tuning to avoid generating harmful content. Fine-tuning bias may come from individual engineers and company policies, and affects which prompts the model chooses to refuse. In this experiment, we characterize ChatGPT's refusal behavior using a black-box attack. We first query ChatGPT with a variety of offensive and benign prompts (n=1,706), then manually label each response as compliance or refusal. Manual examination of responses reveals that refusal is not cleanly binary, and lies on a continuum; as such, we map several different kinds of responses to a binary of compliance or refusal. The small manually-labeled dataset is used to train a refusal classifier, which achieves an accuracy of 96%. Second, we use this refusal classifier to bootstrap a larger (n=10,000) dataset adapted from the Quora Insincere Questions dataset. With this machine-labeled data, we train a prompt classifier to predict whether ChatGPT will refuse a given question, without seeing ChatGPT's response. This prompt classifier achieves 76% accuracy on a test set of manually labeled questions (n=985). We examine our classifiers and the prompt n-grams that are most predictive of either compliance or refusal. Our datasets and code are available at https://github.com/maxwellreuter/chatgpt-refusals.

Refusal-Trained LLMs Are Easily Jailbroken As Browser Agents

For safety reasons, large language models (LLMs) are trained to refuse harmful user instructions, such as assisting dangerous activities. We study an open question in this work: does the desired safety refusal, typically enforced in chat contexts, generalize to non-chat and agentic use cases? Unlike chatbots, LLM agents equipped with general-purpose tools, such as web browsers and mobile devices, can directly influence the real world, making it even more crucial to refuse harmful instructions. In this work, we primarily focus on red-teaming browser agents, LLMs that manipulate information via web browsers. To this end, we introduce Browser Agent Red teaming Toolkit (BrowserART), a comprehensive test suite designed specifically for red-teaming browser agents. BrowserART is consist of 100 diverse browser-related harmful behaviors (including original behaviors and ones sourced from HarmBench [Mazeika et al., 2024] and AirBench 2024 [Zeng et al., 2024b]) across both synthetic and real websites. Our empirical study on state-of-the-art browser agents reveals that, while the backbone LLM refuses harmful instructions as a chatbot, the corresponding agent does not. Moreover, attack methods designed to jailbreak refusal-trained LLMs in the chat settings transfer effectively to browser agents. With human rewrites, GPT-4o and o1-preview-based browser agents attempted 98 and 63 harmful behaviors (out of 100), respectively. We publicly release BrowserART and call on LLM developers, policymakers, and agent developers to collaborate on improving agent safety

Does Refusal Training in LLMs Generalize to the Past Tense?

Refusal training is widely used to prevent LLMs from generating harmful, undesirable, or illegal outputs. We reveal a curious generalization gap in the current refusal training approaches: simply reformulating a harmful request in the past tense (e.g., "How to make a Molotov cocktail?" to "How did people make a Molotov cocktail?") is often sufficient to jailbreak many state-of-the-art LLMs. We systematically evaluate this method on Llama-3 8B, Claude-3.5 Sonnet, GPT-3.5 Turbo, Gemma-2 9B, Phi-3-Mini, GPT-4o mini, GPT-4o, and R2D2 models using GPT-3.5 Turbo as a reformulation model. For example, the success rate of this simple attack on GPT-4o increases from 1% using direct requests to 88% using 20 past tense reformulation attempts on harmful requests from JailbreakBench with GPT-4 as a jailbreak judge. Interestingly, we also find that reformulations in the future tense are less effective, suggesting that refusal guardrails tend to consider past historical questions more benign than hypothetical future questions. Moreover, our experiments on fine-tuning GPT-3.5 Turbo show that defending against past reformulations is feasible when past tense examples are explicitly included in the fine-tuning data. Overall, our findings highlight that the widely used alignment techniques -- such as SFT, RLHF, and adversarial training -- employed to align the studied models can be brittle and do not always generalize as intended. We provide code and jailbreak artifacts at https://github.com/tml-epfl/llm-past-tense.

Refuse Whenever You Feel Unsafe: Improving Safety in LLMs via Decoupled Refusal Training

This study addresses a critical gap in safety tuning practices for Large Language Models (LLMs) by identifying and tackling a refusal position bias within safety tuning data, which compromises the models' ability to appropriately refuse generating unsafe content. We introduce a novel approach, Decoupled Refusal Training (DeRTa), designed to empower LLMs to refuse compliance to harmful prompts at any response position, significantly enhancing their safety capabilities. DeRTa incorporates two novel components: (1) Maximum Likelihood Estimation (MLE) with Harmful Response Prefix, which trains models to recognize and avoid unsafe content by appending a segment of harmful response to the beginning of a safe response, and (2) Reinforced Transition Optimization (RTO), which equips models with the ability to transition from potential harm to safety refusal consistently throughout the harmful response sequence. Our empirical evaluation, conducted using LLaMA3 and Mistral model families across six attack scenarios, demonstrates that our method not only improves model safety without compromising performance but also surpasses well-known models such as GPT-4 in defending against attacks. Importantly, our approach successfully defends recent advanced attack methods (e.g., CodeAttack) that have jailbroken GPT-4 and LLaMA3-70B-Instruct. Our code and data can be found at https://github.com/RobustNLP/DeRTa.

Beyond No: Quantifying AI Over-Refusal and Emotional Attachment Boundaries

We present an open-source benchmark and evaluation framework for assessing emotional boundary handling in Large Language Models (LLMs). Using a dataset of 1156 prompts across six languages, we evaluated three leading LLMs (GPT-4o, Claude-3.5 Sonnet, and Mistral-large) on their ability to maintain appropriate emotional boundaries through pattern-matched response analysis. Our framework quantifies responses across seven key patterns: direct refusal, apology, explanation, deflection, acknowledgment, boundary setting, and emotional awareness. Results demonstrate significant variation in boundary-handling approaches, with Claude-3.5 achieving the highest overall score (8.69/10) and producing longer, more nuanced responses (86.51 words on average). We identified a substantial performance gap between English (average score 25.62) and non-English interactions (< 0.22), with English responses showing markedly higher refusal rates (43.20% vs. < 1% for non-English). Pattern analysis revealed model-specific strategies, such as Mistral's preference for deflection (4.2%) and consistently low empathy scores across all models (< 0.06). Limitations include potential oversimplification through pattern matching, lack of contextual understanding in response analysis, and binary classification of complex emotional responses. Future work should explore more nuanced scoring methods, expand language coverage, and investigate cultural variations in emotional boundary expectations. Our benchmark and methodology provide a foundation for systematic evaluation of LLM emotional intelligence and boundary-setting capabilities.

Tell Me What You Don't Know: Enhancing Refusal Capabilities of Role-Playing Agents via Representation Space Analysis and Editing

Role-Playing Agents (RPAs) have shown remarkable performance in various applications, yet they often struggle to recognize and appropriately respond to hard queries that conflict with their role-play knowledge. To investigate RPAs' performance when faced with different types of conflicting requests, we develop an evaluation benchmark that includes contextual knowledge conflicting requests, parametric knowledge conflicting requests, and non-conflicting requests to assess RPAs' ability to identify conflicts and refuse to answer appropriately without over-refusing. Through extensive evaluation, we find that most RPAs behave significant performance gaps toward different conflict requests. To elucidate the reasons, we conduct an in-depth representation-level analysis of RPAs under various conflict scenarios. Our findings reveal the existence of rejection regions and direct response regions within the model's forwarding representation, and thus influence the RPA's final response behavior. Therefore, we introduce a lightweight representation editing approach that conveniently shifts conflicting requests to the rejection region, thereby enhancing the model's refusal accuracy. The experimental results validate the effectiveness of our editing method, improving RPAs' refusal ability of conflicting requests while maintaining their general role-playing capabilities.

SORRY-Bench: Systematically Evaluating Large Language Model Safety Refusal Behaviors

Evaluating aligned large language models' (LLMs) ability to recognize and reject unsafe user requests is crucial for safe, policy-compliant deployments. Existing evaluation efforts, however, face three limitations that we address with SORRY-Bench, our proposed benchmark. First, existing methods often use coarse-grained taxonomies of unsafe topics, and are over-representing some fine-grained topics. For example, among the ten existing datasets that we evaluated, tests for refusals of self-harm instructions are over 3x less represented than tests for fraudulent activities. SORRY-Bench improves on this by using a fine-grained taxonomy of 45 potentially unsafe topics, and 450 class-balanced unsafe instructions, compiled through human-in-the-loop methods. Second, linguistic characteristics and formatting of prompts are often overlooked, like different languages, dialects, and more -- which are only implicitly considered in many evaluations. We supplement SORRY-Bench with 20 diverse linguistic augmentations to systematically examine these effects. Third, existing evaluations rely on large LLMs (e.g., GPT-4) for evaluation, which can be computationally expensive. We investigate design choices for creating a fast, accurate automated safety evaluator. By collecting 7K+ human annotations and conducting a meta-evaluation of diverse LLM-as-a-judge designs, we show that fine-tuned 7B LLMs can achieve accuracy comparable to GPT-4 scale LLMs, with lower computational cost. Putting these together, we evaluate over 40 proprietary and open-source LLMs on SORRY-Bench, analyzing their distinctive refusal behaviors. We hope our effort provides a building block for systematic evaluations of LLMs' safety refusal capabilities, in a balanced, granular, and efficient manner.

CIVICS: Building a Dataset for Examining Culturally-Informed Values in Large Language Models

This paper introduces the "CIVICS: Culturally-Informed & Values-Inclusive Corpus for Societal impacts" dataset, designed to evaluate the social and cultural variation of Large Language Models (LLMs) across multiple languages and value-sensitive topics. We create a hand-crafted, multilingual dataset of value-laden prompts which address specific socially sensitive topics, including LGBTQI rights, social welfare, immigration, disability rights, and surrogacy. CIVICS is designed to generate responses showing LLMs' encoded and implicit values. Through our dynamic annotation processes, tailored prompt design, and experiments, we investigate how open-weight LLMs respond to value-sensitive issues, exploring their behavior across diverse linguistic and cultural contexts. Using two experimental set-ups based on log-probabilities and long-form responses, we show social and cultural variability across different LLMs. Specifically, experiments involving long-form responses demonstrate that refusals are triggered disparately across models, but consistently and more frequently in English or translated statements. Moreover, specific topics and sources lead to more pronounced differences across model answers, particularly on immigration, LGBTQI rights, and social welfare. As shown by our experiments, the CIVICS dataset aims to serve as a tool for future research, promoting reproducibility and transparency across broader linguistic settings, and furthering the development of AI technologies that respect and reflect global cultural diversities and value pluralism. The CIVICS dataset and tools will be made available upon publication under open licenses; an anonymized version is currently available at https://huggingface.co/CIVICS-dataset.

WildGuard: Open One-Stop Moderation Tools for Safety Risks, Jailbreaks, and Refusals of LLMs

We introduce WildGuard -- an open, light-weight moderation tool for LLM safety that achieves three goals: (1) identifying malicious intent in user prompts, (2) detecting safety risks of model responses, and (3) determining model refusal rate. Together, WildGuard serves the increasing needs for automatic safety moderation and evaluation of LLM interactions, providing a one-stop tool with enhanced accuracy and broad coverage across 13 risk categories. While existing open moderation tools such as Llama-Guard2 score reasonably well in classifying straightforward model interactions, they lag far behind a prompted GPT-4, especially in identifying adversarial jailbreaks and in evaluating models' refusals, a key measure for evaluating safety behaviors in model responses. To address these challenges, we construct WildGuardMix, a large-scale and carefully balanced multi-task safety moderation dataset with 92K labeled examples that cover vanilla (direct) prompts and adversarial jailbreaks, paired with various refusal and compliance responses. WildGuardMix is a combination of WildGuardTrain, the training data of WildGuard, and WildGuardTest, a high-quality human-annotated moderation test set with 5K labeled items covering broad risk scenarios. Through extensive evaluations on WildGuardTest and ten existing public benchmarks, we show that WildGuard establishes state-of-the-art performance in open-source safety moderation across all the three tasks compared to ten strong existing open-source moderation models (e.g., up to 26.4% improvement on refusal detection). Importantly, WildGuard matches and sometimes exceeds GPT-4 performance (e.g., up to 3.9% improvement on prompt harmfulness identification). WildGuard serves as a highly effective safety moderator in an LLM interface, reducing the success rate of jailbreak attacks from 79.8% to 2.4%.