As stated by Avolio and Kahai (2002), this involves enhancing the relationships among organizational members in a context in which work is mediated by technology.
Nagu on märkinud Avolio ja Kahai (2002), hõlmab see suhtete koordineerimist organisatsiooni liikmete vahel olukorras, kus töö ise on seotud e-tehnoloogiate kasutamisega.