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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
570,023,321,904,943,100 | negative | 1 | Cancelled Flight | 0.6669 | United | null | whitterbug | null | 0 | @united @Apollochplayers we just want to go home tonight - why did you Cancelled Flight the last leg of our reserv. w/out our permission??! #PH6RPS | null | 2015-02-23 16:52:05 -0800 | Houston, TX | Central Time (US & Canada) |
570,023,232,851,419,140 | negative | 1 | Customer Service Issue | 0.6816 | United | null | gregriv | null | 1 | @united Stressed and rude agents. Overwhelmed by delyd flight LAS-DEN 1657. Yelling at several people. Not pretty. This is #friendlyskies?? | null | 2015-02-23 16:51:43 -0800 | Cleveland, OH | null |
570,023,071,698,055,200 | negative | 0.6774 | Bad Flight | 0.3441 | United | null | nbhdsheila | null | 0 | @united landed in Boston at 9 last night. The 15 hours of traveling was rough tho. | null | 2015-02-23 16:51:05 -0800 | Boston | Eastern Time (US & Canada) |
570,022,715,072,983,040 | negative | 1 | Cancelled Flight | 0.3603 | United | null | Apollochplayers | null | 1 | @united FAIL You Cancelled Flightled our flight frm GJT and then used our reserv home to IAH (from SEA) for reFlight Booking Problems w/out OUR PERMISSION!! #PH6RPS | null | 2015-02-23 16:49:40 -0800 | Houston, TX | null |
570,022,372,901,847,040 | neutral | 0.3435 | null | 0 | United | null | goodenufmother | null | 0 | Just sent thank u RT @united: @goodenufmother Please DM your confirmation number if reFlight Booking Problems is needed. Thank you. ^EY | null | 2015-02-23 16:48:18 -0800 | GEM HQ (aka walk-in closet) NY | Eastern Time (US & Canada) |
570,022,345,424,834,560 | negative | 1 | Late Flight | 0.6559 | United | null | hefeman | null | 0 | @united has made my no fly list. Other airlines wait when connector Late Flight. Stuck in IAH. | null | 2015-02-23 16:48:12 -0800 | Austin | Central Time (US & Canada) |
570,021,376,024,813,600 | neutral | 0.6788 | null | 0 | United | null | goodenufmother | null | 0 | @United so what’s the deal? Do u provide voucher for overnight or am I cozy on the floor at #OHare ? #gross #HelpMePlease #AnyoneThere | null | 2015-02-23 16:44:21 -0800 | GEM HQ (aka walk-in closet) NY | Eastern Time (US & Canada) |
570,021,075,355,963,400 | negative | 0.6803 | Customer Service Issue | 0.6803 | United | null | bartha75 | null | 0 | @united also, the mere fact that I have to go online to issue a statement vice calling and talking to some directly is one good example. | [0.0, 0.0] | 2015-02-23 16:43:09 -0800 | san diego | null |
570,020,852,210,774,000 | positive | 1 | null | null | United | null | jalvich | null | 0 | @united thank you. I flew into Newark from Vail/Eagle. | null | 2015-02-23 16:42:16 -0800 | null | Eastern Time (US & Canada) |
570,020,275,150,049,300 | negative | 0.6914 | Customer Service Issue | 0.3704 | United | null | bartha75 | null | 0 | @united i have a weekend of dealing with your company that would say otherwise. | [0.0, 0.0] | 2015-02-23 16:39:58 -0800 | san diego | null |
570,019,785,788,022,800 | negative | 1 | Bad Flight | 0.352 | United | null | goodenufmother | null | 0 | @United now what?!? http://t.co/5hpSqVRjK8 flight was gone when I got off plane! #BusinessTravel #goodenoughmother | null | 2015-02-23 16:38:02 -0800 | GEM HQ (aka walk-in closet) NY | Eastern Time (US & Canada) |
570,019,476,235,788,300 | negative | 1 | Lost Luggage | 0.366 | United | null | jalvich | null | 0 | @united the proper response: sorry for your wait, what flight # were you on so we can look into the issue. That's how @Delta would handle. | null | 2015-02-23 16:36:48 -0800 | null | Eastern Time (US & Canada) |
570,018,445,695,148,000 | negative | 1 | Customer Service Issue | 0.656 | United | null | tpensari | null | 0 | @united your customer service is terrible! Stood inline 3 hours no flights and 4 hours Late Flightr still no bag#disgutedindenver | null | 2015-02-23 16:32:42 -0800 | null | null |
570,018,278,946,394,100 | neutral | 0.6557 | null | null | United | null | lovejodierose | null | 0 | @united please upload the March on-demand entertainment listing on your website! ✈️ | null | 2015-02-23 16:32:02 -0800 | melbourne, australia | London |
570,018,079,993,937,900 | negative | 0.6482 | Customer Service Issue | 0.3294 | United | null | CharlieGMoney | null | 1 | @united So you are inadequate by accident? | [40.68545235, -74.18374208] | 2015-02-23 16:31:15 -0800 | Chicago, IL | null |
570,016,325,667,557,400 | positive | 1 | null | null | United | null | RockinMikeW | null | 0 | @united @reebok @rockinwellness @ Denver International Airport https://t.co/tKVmHBkeC3 | null | 2015-02-23 16:24:17 -0800 | null | null |
570,016,198,747,758,600 | positive | 1 | null | null | United | null | MirandaAtx | null | 0 | @united Thank you for responding so quickly with a helpful tool! @dustyob | null | 2015-02-23 16:23:46 -0800 | Houston, TX | Central Time (US & Canada) |
570,016,052,895,092,740 | negative | 1 | Customer Service Issue | 0.6566 | United | null | tclarktweets | null | 0 | @united boarding time shows 35 min and your gate agent started at 45. showed up at 4:00 and they had to check bag. http://t.co/zCBJyo6lsN | null | 2015-02-23 16:23:12 -0800 | San Francisco, CA | null |
570,014,689,322,643,460 | negative | 1 | Flight Attendant Complaints | 0.6551 | United | null | CengageTeamUP | null | 1 | @united Agent in LAS letting 20 customers know they can't help them rebook delayed flight to DEN #unfriendlyskies http://t.co/QuzVmK2rTR | null | 2015-02-23 16:17:46 -0800 | null | Eastern Time (US & Canada) |
570,014,406,320,517,100 | negative | 1 | Bad Flight | 0.6656 | United | null | brooklyn_dodger | null | 0 | @united empathizes w/ my disappointment that 1stClass flight w/nonworking entertainmnt is worth $50. #UnFriendlySkies http://t.co/lOecO4gmvd | null | 2015-02-23 16:16:39 -0800 | Brooklyn | Eastern Time (US & Canada) |
570,014,190,498,287,600 | negative | 1 | Customer Service Issue | 0.6726 | United | null | SmartBlondeSolu | null | 0 | @united ...and when that doesn't work... | null | 2015-02-23 16:15:48 -0800 | Fort Worth, Texas | Central Time (US & Canada) |
570,012,706,704,662,500 | neutral | 0.6511 | null | 0 | United | null | koploperfan1992 | null | 0 | @united did you have seen my message today?? About a mcdonnell Douglas dc 10 model?? I will hear it if you read it, Goodnight now | [51.3228181, 5.3576138] | 2015-02-23 16:09:54 -0800 | Winterfell | null |
570,011,505,237,717,000 | negative | 1 | Flight Booking Problems | 1 | United | null | frqnttraveler | null | 0 | @united searched for mileage tickets to BOM couldn't find a single one is saver awards - I see how you play. Earn miles but can't use them. | null | 2015-02-23 16:05:07 -0800 | california | null |
570,011,417,249,759,200 | negative | 0.7083 | Lost Luggage | 0.375 | United | null | jalvich | null | 0 | @united flight arrives 30 minutes early, but then have we to wait for an hour for our bags. | null | 2015-02-23 16:04:46 -0800 | null | Eastern Time (US & Canada) |
570,010,976,608,780,300 | negative | 1 | Lost Luggage | 0.6667 | United | null | MikeShor | null | 0 | @united That's not the issue. The fact that no one even called (despite promises) to confirm the bag's location is. | null | 2015-02-23 16:03:01 -0800 | Coventry, Connecticut | Eastern Time (US & Canada) |
570,009,743,160,254,460 | neutral | 1 | null | null | United | null | SmartBlondeSolu | null | 0 | @united what's a girl gotta do to get a flight name change when SHE bought one for a mean ex boyfriend and needs a girl's trip stat?! | null | 2015-02-23 15:58:07 -0800 | Fort Worth, Texas | Central Time (US & Canada) |
570,009,034,385,805,300 | neutral | 0.6832 | null | null | United | null | family6travels | null | 0 | @united thank you. We are signed up for notifications. We shall watch and wait! ❄️❄️ | null | 2015-02-23 15:55:18 -0800 | null | null |
570,008,443,626,647,550 | negative | 1 | Can't Tell | 0.3477 | United | null | kabell87 | null | 0 | @united still waiting to hear back. My wallet was stolen from one of your planes so would appreciate a resolution here | null | 2015-02-23 15:52:57 -0800 | null | null |
570,007,003,659,149,300 | neutral | 0.6612 | null | 0 | United | null | JawnRedcorn | null | 0 | @united I would love if someone could get me back to Austin tonight and I do not wish to wait til tomorrow morning. | null | 2015-02-23 15:47:14 -0800 | Ausvegas | Central Time (US & Canada) |
570,005,000,643,956,740 | negative | 1 | Lost Luggage | 1 | United | null | mattscottcrum | null | 0 | @united or @flysaa has lost my baggage… heard different things from different employees of @united. @flysaa has said nothing. | null | 2015-02-23 15:39:16 -0800 | Nashville, TN | Mountain Time (US & Canada) |
570,004,899,234,074,600 | negative | 1 | Bad Flight | 1 | United | null | ganteisan | null | 0 | @united cs thinks that miles can repair the damage done, it will be interesting if they travel in @united and exp the worst flight ever! | null | 2015-02-23 15:38:52 -0800 | Santiago, Chile | Santiago |
570,004,470,370,676,740 | neutral | 1 | null | null | United | null | family6travels | null | 0 | @united I have a 0530 flight out of DFW on Tuesday. How far in advance will you give notice if Cancelled Flightled? | null | 2015-02-23 15:37:10 -0800 | null | null |
570,004,247,586,013,200 | negative | 1 | Customer Service Issue | 0.6697 | United | null | BrittanyWolgast | null | 0 | @united I am signed up for notifications. This is the first trip I was not updated on. Not sure why this happened. | null | 2015-02-23 15:36:17 -0800 | null | Central Time (US & Canada) |
570,003,828,658,950,140 | positive | 0.6682 | null | 0 | United | null | ryanaround | null | 0 | @united Thank you. Took care of everything and made it right. That's the experience I'm used to. Opened the app to find flight changed. | null | 2015-02-23 15:34:37 -0800 | San Francisco | Pacific Time (US & Canada) |
570,002,454,839,820,300 | negative | 1 | Flight Booking Problems | 0.355 | United | null | aliasboogie | null | 0 | @united that is not in line with your responses here. And now I'm waiting until tomorrow morning because all the flights are overbooked. | null | 2015-02-23 15:29:10 -0800 | New York City, NY | Eastern Time (US & Canada) |
570,002,150,115,254,300 | negative | 1 | Customer Service Issue | 0.6466 | United | null | aliasboogie | null | 0 | @united I took the exact same aircraft in to LAX 3 days ago. It fit, no problem. The agent today told some nonsense about a policy change | null | 2015-02-23 15:27:57 -0800 | New York City, NY | Eastern Time (US & Canada) |
570,001,906,199,887,900 | negative | 0.6558 | Can't Tell | 0.356 | United | null | AaronGirson | null | 0 | @united your helpful agents in Club helped. I am just out baggage fees and a night of my life.stop doing business with @SilverAirways | [26.07324041, -80.14510971] | 2015-02-23 15:26:59 -0800 | null | null |
570,000,614,794,489,860 | negative | 0.7008 | Can't Tell | 0.7008 | United | null | aliasboogie | null | 0 | @United never heard of this? http://t.co/QDebyaHqfM | null | 2015-02-23 15:21:51 -0800 | New York City, NY | Eastern Time (US & Canada) |
570,000,364,692,484,100 | negative | 1 | Flight Booking Problems | 0.663 | United | null | rodneyondrums | null | 0 | @SouthwestAir doesn't charge ticket change fees. Do they not incur the same mysterious "costs" that you incur, @united? | null | 2015-02-23 15:20:51 -0800 | All over the damn place. | Quito |
570,000,287,080,951,800 | negative | 1 | Cancelled Flight | 0.6566 | United | null | MirandaAtx | null | 0 | @united Exhausted & frustrated! Link to a FB post abt my travel issue https://t.co/LaRKC8vc4s | null | 2015-02-23 15:20:33 -0800 | Houston, TX | Central Time (US & Canada) |
569,999,790,328,541,200 | negative | 1 | Flight Attendant Complaints | 0.663 | United | null | aliasboogie | null | 0 | @united I was denied getting on the plane w/o getting the chance to prove it fits. I'm not a rookie. Read my bio. | null | 2015-02-23 15:18:34 -0800 | New York City, NY | Eastern Time (US & Canada) |
569,999,614,624,927,740 | positive | 0.6741 | null | 0 | United | null | aliasboogie | null | 0 | @united that's exactly the point. It fits. I'm premier access. Boarding group 2. This was a return ticket. I've been doing this for 15 yrs | null | 2015-02-23 15:17:52 -0800 | New York City, NY | Eastern Time (US & Canada) |
569,999,529,677,852,700 | negative | 1 | Customer Service Issue | 1 | United | null | zaudrey | null | 0 | @united I've never experienced worst customer service. Placing blame on codeshare partners and not assuming responsibility is unacceptable | null | 2015-02-23 15:17:32 -0800 | null | Pacific Time (US & Canada) |
569,998,289,447,354,400 | negative | 1 | Flight Attendant Complaints | 0.6753 | United | null | jasonpblakey | null | 0 | @united currently on board so not now. Check in was terrible. Staff rude. Expensive luggage thrown around etc. | [40.69943599, -74.17868875] | 2015-02-23 15:12:36 -0800 | null | London |
569,997,351,412,228,100 | negative | 1 | Cancelled Flight | 0.3442 | United | null | _Emilky_ | null | 0 | @United fucked up, then voided my ticket, and KEPT MY MONEY. Not even an apology. I will never fly with your airline again. #UnitedAirlines | null | 2015-02-23 15:08:53 -0800 | Liverpool, UK | London |
569,996,897,009,717,250 | negative | 1 | Customer Service Issue | 0.6354 | United | null | hangsf | null | 0 | @united has the WORST customer svcs! This Kevin rep at call center must be investigated. My baggage's lost and there's no help but argument! | null | 2015-02-23 15:07:04 -0800 | San Francisco, California, USA | Alaska |
569,995,961,570,856,960 | negative | 1 | Customer Service Issue | 1 | United | null | AaronGirson | null | 0 | @united should NOT sell tickets for @SilverAirways on http://t.co/onhXHCO6bK. has terrible service and UA staff cannot reach Silver | [26.07694041, -80.13546475] | 2015-02-23 15:03:21 -0800 | null | null |
569,995,897,234,288,640 | negative | 0.688 | Can't Tell | 0.688 | United | null | mjc_collins | null | 1 | @united Just got demoted from Gold cuz my hubby got 100% of the PQD, tho there were enuf $ spent for 4 Golds.#spousal.discrimination/angry. | null | 2015-02-23 15:03:06 -0800 | null | null |
569,995,706,909,503,500 | positive | 1 | null | null | United | null | TuraOntheroad | null | 0 | @united Thank you! | null | 2015-02-23 15:02:21 -0800 | Brooklyn | Pacific Time (US & Canada) |
569,993,952,469,880,800 | neutral | 0.6742 | null | 0 | United | null | MisterDJW | null | 0 | @united When will direct flights from Belfast Intl to Newark resume from their winter break? Thanks. | null | 2015-02-23 14:55:22 -0800 | null | null |
569,993,782,311,198,700 | positive | 1 | null | null | United | null | peoplesavvy | null | 0 | @united My favorite way to travel! Thank you! http://t.co/vGN2X1ckg0 | null | 2015-02-23 14:54:42 -0800 | null | null |
569,992,543,875,653,600 | neutral | 1 | null | null | United | null | jbuhl35 | null | 0 | @united yes, after this awful weather it appears I can get home | null | 2015-02-23 14:49:47 -0800 | Washington, DC | Atlantic Time (Canada) |
569,991,606,385,967,100 | negative | 1 | Customer Service Issue | 1 | United | null | jasonpblakey | null | 0 | @united yes lots. You have terrible customer service at Newark and despite raising a complaint there we were ignored hence the tweet | [40.6992418, -74.17884798] | 2015-02-23 14:46:03 -0800 | null | London |
569,991,529,764,409,340 | negative | 1 | Bad Flight | 0.6778 | United | null | ishowman | null | 0 | @united Lovely new plane from LGA to ORD but no power outlets? | null | 2015-02-23 14:45:45 -0800 | New York | London |
569,989,661,713,666,050 | negative | 0.6337 | Lost Luggage | 0.3334 | United | null | rhyminanstealin | null | 0 | @united but if i tweet the ID number, won't that reveal my home address to anyone on the web? | null | 2015-02-23 14:38:19 -0800 | Washington, DC | Central Time (US & Canada) |
569,989,557,644,623,900 | negative | 1 | Cancelled Flight | 0.6512 | United | null | rhyminanstealin | null | 0 | @united I filed a delayed bag report on Saturday! my flight was Cancelled Flightled and I never went anywhere! | null | 2015-02-23 14:37:55 -0800 | Washington, DC | Central Time (US & Canada) |
569,989,416,426,434,560 | neutral | 1 | null | null | United | null | colbycaterina | null | 0 | @united the person is currently bettween gates 71A and 73 in LAX | null | 2015-02-23 14:37:21 -0800 | lalaland | Eastern Time (US & Canada) |
569,989,291,188,695,040 | negative | 1 | Flight Attendant Complaints | 0.7067 | United | null | colbycaterina | null | 0 | @united i need it there before she lands so she can have the EWR baggage claim file to have it sent but the employee has not droppeditoffyet | null | 2015-02-23 14:36:51 -0800 | lalaland | Eastern Time (US & Canada) |
569,989,178,651,508,740 | negative | 1 | Can't Tell | 1 | United | null | eadonjacobs | null | 0 | @united rarely ceases to amaze...for the worse. i hope this is the last time i "have" to fly with you. | null | 2015-02-23 14:36:24 -0800 | san francisco | Arizona |
569,989,023,478,841,340 | neutral | 0.7059 | null | 0 | United | null | cameronsmith17 | null | 0 | @united thank you for the quick response but I cannot dm you until you follow me as well | null | 2015-02-23 14:35:47 -0800 | null | Mountain Time (US & Canada) |
569,988,839,919,394,800 | negative | 0.6468 | Can't Tell | 0.6468 | United | null | colbycaterina | null | 0 | @united iCloud it is not there yet -- PLEASE HELP 917 703 1472 | null | 2015-02-23 14:35:03 -0800 | lalaland | Eastern Time (US & Canada) |
569,988,785,330,479,100 | neutral | 1 | null | null | United | null | colbycaterina | null | 0 | @united I need the phone number to baggage claim in LAX, my mom left her phone and someone called saying they would put it there but on | null | 2015-02-23 14:34:50 -0800 | lalaland | Eastern Time (US & Canada) |
569,988,762,085,806,100 | negative | 1 | Customer Service Issue | 0.6737 | United | null | mironovich | null | 0 | @united I did... no response back | null | 2015-02-23 14:34:45 -0800 | Morristown, nj | Eastern Time (US & Canada) |
569,988,297,633,583,100 | negative | 1 | Customer Service Issue | 1 | United | null | KelliZink | null | 0 | @united this is atrocious customer service. | null | 2015-02-23 14:32:54 -0800 | Chicago & traveling the world | Central Time (US & Canada) |
569,988,078,015,815,700 | neutral | 1 | null | null | United | null | Portal_Aviacion | null | 0 | @United will not have to honor absurdly low mistake fares.
http://t.co/2Z3Jv73IlW vía @usatoday | null | 2015-02-23 14:32:02 -0800 | Madrid (Spain) | Madrid |
569,988,061,150,359,550 | negative | 1 | Late Flight | 1 | United | null | kachampney | null | 0 | @united #albanyairport delayed departure to check bags at gate claiming space filled and walk on to open spaces a delay #poorcustomerservice | null | 2015-02-23 14:31:58 -0800 | Killington, Vt | null |
569,987,348,772,950,000 | negative | 1 | Cancelled Flight | 0.65 | United | null | KelliZink | null | 0 | @united you Cancelled Flighted our flights for no reason & now we have been on the phone for AN HOUR on our vacation. Why? | null | 2015-02-23 14:29:08 -0800 | Chicago & traveling the world | Central Time (US & Canada) |
569,986,029,463,011,300 | negative | 1 | Customer Service Issue | 1 | United | null | dfpietra | null | 0 | @united @dfpietra THAT'S your response? Shaking my head back and forth with a tsk. You can do better-from customer service to your apology | null | 2015-02-23 14:23:53 -0800 | West Hollywood, CA | null |
569,984,791,107,338,240 | neutral | 0.6825 | null | null | United | null | RoatanGallery | null | 0 | @united thanks! It's 35K miles from RTB to Europe, to do a multiple destination so we could stop over in US on way/way back- mileage diff? | null | 2015-02-23 14:18:58 -0800 | Roatan, Islas de la Bahia | Eastern Time (US & Canada) |
569,984,785,860,464,640 | negative | 1 | Lost Luggage | 1 | United | null | Margo_Rae | null | 0 | @united of course I did. The bag should be here by now :( #frustrated | [28.62111274, -81.29294408] | 2015-02-23 14:18:57 -0800 | null | Eastern Time (US & Canada) |
569,983,990,683,148,300 | negative | 1 | Can't Tell | 1 | United | null | ousoonerfanatic | null | 0 | @united you are the worst. I will avoid you like the plague. | null | 2015-02-23 14:15:47 -0800 | Semiahmoo, WA Soonerland | Pacific Time (US & Canada) |
569,983,826,245,496,800 | negative | 1 | Can't Tell | 1 | United | null | Mr_RHolmes | null | 0 | @united is the worst airline in the world. | null | 2015-02-23 14:15:08 -0800 | Austin, TX (Easton, PA born) | Eastern Time (US & Canada) |
569,983,375,584,272,400 | negative | 1 | Customer Service Issue | 0.6526 | United | null | ryanaround | null | 0 | @united someone needs to DM me and resolve this correctly. Extremely disappointed with the service I received. Terrible management. | null | 2015-02-23 14:13:21 -0800 | San Francisco | Pacific Time (US & Canada) |
569,983,149,028,962,300 | negative | 1 | Customer Service Issue | 0.3507 | United | null | ryanaround | null | 0 | @united Premier Gold desk changes flight. Waives fees. Gives me wrong flight. Now Jana Acosta in Salt Lake refuses the same service. Angry. | null | 2015-02-23 14:12:27 -0800 | San Francisco | Pacific Time (US & Canada) |
569,982,678,558,048,260 | negative | 1 | Can't Tell | 0.6778 | United | null | cameronsmith17 | null | 0 | @united I will give you one thing, you are consistent but unfortunately you are consistent at not doing your job well #AlwaysDelayedOnUnited | null | 2015-02-23 14:10:34 -0800 | null | Mountain Time (US & Canada) |
569,982,327,654,383,600 | negative | 1 | Can't Tell | 1 | United | null | artistanxiety | null | 0 | @united I will but right now I'm to angry | null | 2015-02-23 14:09:11 -0800 | Punk is the preacher. | Arizona |
569,981,034,110,050,300 | negative | 1 | Can't Tell | 1 | United | null | jasonpblakey | null | 0 | @united first time flying with United. Also last time. #terrible back to @VirginAtlantic for me. #branson #virginatlantic #UnitedAirlines | [40.69814396, -74.17906717] | 2015-02-23 14:04:02 -0800 | null | London |
569,980,415,919,853,600 | negative | 1 | Can't Tell | 0.666 | United | null | franciscogonima | null | 0 | @united I used to be a committed #ContinentalAirlines flyer until merger. I remember now why I switched to @SouthwestAir #CommunicationFail | [39.85790482, -104.67039013] | 2015-02-23 14:01:35 -0800 | San Antonio, Texas | Central Time (US & Canada) |
569,980,177,247,285,250 | negative | 1 | Bad Flight | 0.3529 | United | null | SamuelSitt | null | 0 | @united the least you could do is offer me a ticket in coach instead of just Cancelled Flighting my reservation because of your glitch!!! #notfair | null | 2015-02-23 14:00:38 -0800 | Eatontown, NJ | Eastern Time (US & Canada) |
569,979,566,279,626,750 | negative | 1 | longlines | 0.6668 | United | null | franciscogonima | null | 0 | @united I'm saying I made the flight but with poor/non-communication, unaccounted for lost time & lots of frustrated flyers standing around | [39.85799572, -104.67056217] | 2015-02-23 13:58:12 -0800 | San Antonio, Texas | Central Time (US & Canada) |
569,979,211,722,596,350 | negative | 1 | Can't Tell | 0.6804 | United | null | CoffeeCult448 | null | 0 | @united I think DM would be better | null | 2015-02-23 13:56:48 -0800 | Buffalo/Oakland/Savannah/Ire | null |
569,977,492,720,779,260 | negative | 1 | Late Flight | 1 | United | null | pjmartin44 | null | 0 | @United gate announcement states delay due to maintenance yet app says Late Flight arriving aircraft tell the truth! @unfriendly | null | 2015-02-23 13:49:58 -0800 | null | Eastern Time (US & Canada) |
569,976,426,163,777,540 | negative | 1 | Lost Luggage | 1 | United | null | tiffy_mac | null | 0 | @united you are easily the worst company I have ever experienced. You have lost someone's personal possessions & you couldn't care less!.... | null | 2015-02-23 13:45:44 -0800 | Brighton, UK
| null |
569,976,131,748,823,040 | negative | 1 | Late Flight | 0.6625 | United | null | pjmartin44 | null | 0 | @united how can your app show arriving aircraft is early but departing flight is delayed due to Late Flight arriving aircraft? @unfriendly | null | 2015-02-23 13:44:34 -0800 | null | Eastern Time (US & Canada) |
569,976,114,124,349,440 | negative | 1 | Lost Luggage | 0.657 | United | null | kevinforgoogle | null | 0 | @united already did that at the airport and 12 hrs Late Flightr its still not here! you guys are really killing me today. trying to stay positive.. | null | 2015-02-23 13:44:29 -0800 | San Francisco, CA | null |
569,974,772,551,032,800 | negative | 0.6625 | Can't Tell | 0.3593 | United | null | laarsNL | null | 0 | @united once united's service levels reaches those of Etihad or lets be more realistically Lufthansa then ill consider it again | null | 2015-02-23 13:39:10 -0800 | Rotterdam, the Netherlands | Amsterdam |
569,973,683,466,272,800 | negative | 1 | Late Flight | 0.627 | United | null | dfpietra | null | 0 | @united really? Someone called in sick and then someone FORGOT to call a replacement?! Now an hour Late Flight to take off. #theworst | null | 2015-02-23 13:34:50 -0800 | West Hollywood, CA | null |
569,973,088,076,460,000 | negative | 1 | Flight Attendant Complaints | 0.3416 | United | null | cristobalwong | null | 1 | @united Asked Flight attendant what typical compensation would be & says we might get free TV. #Unacceptable | null | 2015-02-23 13:32:28 -0800 | San Francisco Bay Area | null |
569,972,884,052,930,560 | neutral | 0.679 | null | null | United | null | twohlix | null | 0 | @united done | null | 2015-02-23 13:31:39 -0800 | Washington, DC | Eastern Time (US & Canada) |
569,972,097,453,137,900 | neutral | 0.335 | null | 0 | United | null | cristobalwong | null | 0 | @united Thank you, ^JH, appreciate the prompt responses--me and other passengers will be doing so. | null | 2015-02-23 13:28:32 -0800 | San Francisco Bay Area | null |
569,972,073,201,688,600 | negative | 1 | Late Flight | 1 | United | null | jcbtdd | null | 0 | @united has been such a disappointment today. Simply put. Rather unpleased with things currently. Flight delayed; cant wait to just get home | null | 2015-02-23 13:28:26 -0800 | Swooning in New York, New York | Eastern Time (US & Canada) |
569,972,039,844,438,000 | negative | 1 | Flight Attendant Complaints | 0.6632 | United | null | xRaeCatherine | null | 0 | @united During the same round trip, my NON-English speaking friend was stranded TWICE for 12+ hours each time! Most staff members were rude. | null | 2015-02-23 13:28:18 -0800 | null | null |
569,971,648,876,584,960 | negative | 1 | Can't Tell | 0.6633 | United | null | bartha75 | null | 0 | @united found a group of people who actually hates people more than ISIS, thats right United Airlines. | [0.0, 0.0] | 2015-02-23 13:26:45 -0800 | san diego | null |
569,971,394,701,873,150 | negative | 0.663 | Customer Service Issue | 0.3478 | United | null | TuraOntheroad | null | 0 | @united Nope. Walked up & down the ORF terminal, & not a United agent to be found. Showed up @ last minute to board us. Many panicked people | null | 2015-02-23 13:25:44 -0800 | Brooklyn | Pacific Time (US & Canada) |
569,971,033,182,048,260 | positive | 0.6534 | null | null | United | null | teamcrafty | null | 0 | @united thank you | null | 2015-02-23 13:24:18 -0800 | Grand Rapids | Quito |
569,970,938,525,016,060 | negative | 1 | Late Flight | 0.7065 | United | null | tbird12lv | null | 0 | @united by the time I finally get to Dallas I could have driven with less frustration and cheaper. | null | 2015-02-23 13:23:55 -0800 | Colorado | Mountain Time (US & Canada) |
569,970,599,377,788,900 | negative | 1 | Late Flight | 1 | United | null | cristobalwong | null | 0 | @united I'm trying to get to my final destination, we need compensation. Just about 2hrs of personal time wasted. | null | 2015-02-23 13:22:35 -0800 | San Francisco Bay Area | null |
569,970,225,443,172,350 | negative | 1 | Customer Service Issue | 0.6667 | United | null | itsmetsforme | null | 0 | @united that guy really has no customer service clue.Could have spent effort clearing bins for rollerboards instead of art projects in mine! | null | 2015-02-23 13:21:05 -0800 | mets hell | null |
569,969,999,961,391,100 | positive | 0.6915 | null | null | United | null | swampynomo | null | 0 | @united he has no priority and Iove it | null | 2015-02-23 13:20:12 -0800 | NJ/NYC | Eastern Time (US & Canada) |
569,969,952,654,028,800 | positive | 1 | null | null | United | null | herma48852 | null | 0 | @united Pleased to be a Premier Platinum | null | 2015-02-23 13:20:00 -0800 | null | null |