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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
569,969,447,764,566,000 | negative | 1 | Lost Luggage | 1 | United | null | PreyingMantis02 | null | 1 | @united how can you not put my bag on plane to Seattle. Flight 1212. Waiting in line to talk to someone about my bag. Status should matter. | null | 2015-02-23 13:18:00 -0800 | null | null |
569,968,282,532,315,140 | negative | 0.6995 | Can't Tell | 0.6995 | United | null | scott_fitzy | null | 0 | @united @campilley hahaha. If they weren't an American company, i would say this was great sarcasm!! | null | 2015-02-23 13:13:22 -0800 | null | Eastern Time (US & Canada) |
569,967,925,416,886,300 | negative | 0.6703 | Can't Tell | 0.34 | United | null | simonroesner | null | 0 | @united i think he actually did not like your screen @campilley 😃😃😃 | [51.72050559, 8.72711201] | 2015-02-23 13:11:57 -0800 | null | Athens |
569,967,850,670,018,560 | negative | 1 | Flight Attendant Complaints | 0.3469 | United | null | cristobalwong | null | 1 | @united Apparently they are asking 20 people to off board the plane--how can such a big miscalculation be made?! | null | 2015-02-23 13:11:39 -0800 | San Francisco Bay Area | null |
569,967,848,078,090,240 | negative | 1 | Can't Tell | 0.3845 | United | null | Jim_Rehbein | null | 0 | @united It's a shame choosing #United may be the difference between reuniting with aging friends and never seeing them again #PoorService | null | 2015-02-23 13:11:39 -0800 | Ottawa, Ontario | Eastern Time (US & Canada) |
569,967,841,727,942,660 | neutral | 1 | null | null | United | null | DavidAlfieWard | null | 0 | @united hi guys, do you have a general enquires email address please? Thanks David. | null | 2015-02-23 13:11:37 -0800 | London UK & USA | null |
569,967,632,868,188,160 | negative | 1 | Customer Service Issue | 0.6675 | United | null | TheJessicaKill | null | 0 | @united Just checking in again - what is the status of our claim. It is going on 2 months with no attention to this? We are very upset. | [0.0, 0.0] | 2015-02-23 13:10:47 -0800 | Vancouver/Beverly Hills | Pacific Time (US & Canada) |
569,967,493,487,292,400 | negative | 1 | Late Flight | 1 | United | null | hooton | null | 0 | @united my flight was delayed due to maintenance in LIT and caused me to miss my connection at IAH to MSY. Can you help? | null | 2015-02-23 13:10:14 -0800 | Little Rock, AR | Central Time (US & Canada) |
569,967,305,859,293,200 | negative | 1 | Cancelled Flight | 1 | United | null | KeamBleam | null | 0 | @united #UnitedAirlines Pls Fix #AspenBaggageFail issues. Had to pay my own way to #Aspen after flight Cancelled Flight. Left us in the cold in DEN. | null | 2015-02-23 13:09:29 -0800 | Harlem, NYC | Eastern Time (US & Canada) |
569,967,197,478,527,000 | negative | 1 | Can't Tell | 0.6497 | United | null | aliasboogie | null | 0 | @united Read my bio. See who I work with. I have NEVER encountered this with your airline before. Disappointed is an understatement. | null | 2015-02-23 13:09:04 -0800 | New York City, NY | Eastern Time (US & Canada) |
569,966,909,019,398,140 | negative | 1 | Customer Service Issue | 1 | United | null | teamcrafty | null | 0 | @united Does customer care have email or a phone rep that I can speak with? We had so many issues they can't be placed in 2000 characters? | null | 2015-02-23 13:07:55 -0800 | Grand Rapids | Quito |
569,966,609,080,586,240 | positive | 1 | null | null | United | null | TRUU_Tall | null | 0 | Thank you “@united: @TRUU_Tall I can certainly take a look. Please follow and DM me your confirmation number for assistance. ^JH” | null | 2015-02-23 13:06:43 -0800 | IL | null |
569,966,563,245,367,300 | negative | 0.6939 | Cancelled Flight | 0.3571 | United | null | Jim_Rehbein | null | 0 | @united In the process of recovering their car rental - condo rental $ in Florida. They called #United for an alternate flight #NOANSWER | null | 2015-02-23 13:06:32 -0800 | Ottawa, Ontario | Eastern Time (US & Canada) |
569,966,422,744,395,800 | neutral | 1 | null | null | United | null | RoatanGallery | null | 0 | @united I am buying 2 yo own seat on 3 legs of intl trip, car seat? Required? If not- then allowed? Can child still sit w/mom after takeoff? | null | 2015-02-23 13:05:59 -0800 | Roatan, Islas de la Bahia | Eastern Time (US & Canada) |
569,965,494,519,734,300 | positive | 0.6625 | null | 0 | United | null | fredcarlton | null | 0 | @united thanks for listening! I definitely was not the only person in line who thought it was absurd. | null | 2015-02-23 13:02:17 -0800 | null | Pacific Time (US & Canada) |
569,964,915,710,038,000 | negative | 1 | Late Flight | 1 | United | null | cristobalwong | null | 1 | @United We've been waiting on tarmac for >1hr because apparently UA1116 is overweight & we returned to gate. #WTF #fb | null | 2015-02-23 12:59:59 -0800 | San Francisco Bay Area | null |
569,964,888,870,793,200 | negative | 0.649 | Flight Attendant Complaints | 0.649 | United | null | lisaboban | null | 0 | @united Thank you. Mention that before I boarded she asked 1other person to measure their bag, and it was another woman. Men not asked. | null | 2015-02-23 12:59:53 -0800 | Indiana | null |
569,964,582,606,934,000 | negative | 1 | Can't Tell | 0.3389 | United | null | politicsci | null | 0 | @united Can't leave the Tarmac ..united's gate agent cannot agree on a head count. 20 min now counting a 100 people max #epicfailunited | null | 2015-02-23 12:58:40 -0800 | null | null |
569,963,935,429,824,500 | negative | 1 | Can't Tell | 0.3513 | United | null | segallsays | null | 0 | @united That's real dedication & concern. Your apologies don't fix the issue nor any of the miserable issues I've had over the past 6 mos. | [29.7420124, -95.5606921] | 2015-02-23 12:56:06 -0800 | Houston, TX | America/Chicago |
569,963,645,402,099,700 | negative | 1 | Customer Service Issue | 1 | United | null | GeorgeMcflyOG | null | 0 | @United blocked me from DM'ing them because they would rather I complain about them in a public forum | null | 2015-02-23 12:54:57 -0800 | NJ | Eastern Time (US & Canada) |
569,962,873,209,937,900 | positive | 0.6729 | null | null | United | null | CigarNate | null | 0 | @united ok. I just submitted. Thanks for the opportunity to give feedback. | null | 2015-02-23 12:51:53 -0800 | Nashville, TN | Central Time (US & Canada) |
569,962,245,620,248,600 | positive | 1 | null | null | United | null | ericsimmerman | null | 0 | @united Big thanks to Ms. Winston for assisting me over the phone with a baggage claim issue today. She really went the extra mile! | null | 2015-02-23 12:49:23 -0800 | Washington DC | null |
569,961,695,835,267,100 | positive | 0.6346 | null | null | United | null | medictom | null | 0 | @united I will, as soon as I am done with my article. Thanks! ~Tom | null | 2015-02-23 12:47:12 -0800 | Brunswick, Ohio | Eastern Time (US & Canada) |
569,961,410,161,192,960 | negative | 1 | Flight Booking Problems | 1 | United | null | GalbraithPeter | null | 0 | @united booked flights for 2 for $779. Was charged $389.50 twice. Means I can't redeem CC points properly. Would have gone elsewhere. | null | 2015-02-23 12:46:04 -0800 | Kingston, Ontario | Central Time (US & Canada) |
569,961,203,197,325,300 | negative | 1 | Lost Luggage | 0.6875 | United | null | twohlix | null | 1 | @united We've had a ton of problems with getting our bags and have been given the run around for a day. Whats up with that? | null | 2015-02-23 12:45:14 -0800 | Washington, DC | Eastern Time (US & Canada) |
569,960,988,499,275,800 | negative | 1 | Flight Booking Problems | 0.6632 | United | null | berr_a | null | 0 | @united pedophile airline. Split myself and my 10 yr old daughter rows apart on flight 1254 to boston | null | 2015-02-23 12:44:23 -0800 | null | null |
569,960,440,438,100,000 | negative | 1 | Lost Luggage | 0.6562 | United | null | xThePro | null | 0 | @united have been waiting 2 days for my military bags from an airport 3 hours away from me. Horrible. | null | 2015-02-23 12:42:13 -0800 | with my brothers | Mountain Time (US & Canada) |
569,960,311,022,850,050 | negative | 1 | Bad Flight | 0.3612 | United | null | bdhowald | null | 0 | @united Arriving 25 minutes early is nice, but not if equipment isn't ready. Waiting 30 minutes for luggage, so far. Time gains wiped out. | [40.6875448, -74.17714813] | 2015-02-23 12:41:42 -0800 | New York, NY | Eastern Time (US & Canada) |
569,960,085,654,364,160 | negative | 1 | Flight Attendant Complaints | 0.6782 | United | null | aliasboogie | null | 3 | @united is doing musicians real dirty at LAX. I've never been blocked from getting on a flight with my bass. | null | 2015-02-23 12:40:48 -0800 | New York City, NY | Eastern Time (US & Canada) |
569,960,080,734,490,600 | negative | 1 | Flight Booking Problems | 0.3526 | United | null | Nupe588 | null | 0 | @united I'm rebooked now, but the line was 300 people deep. | null | 2015-02-23 12:40:47 -0800 | null | null |
569,958,946,636,562,400 | neutral | 0.6593 | null | null | United | null | davedittrich | null | 0 | .@united For those playing along at home: http://t.co/2b4bDTldX2 | null | 2015-02-23 12:36:16 -0800 | null | Pacific Time (US & Canada) |
569,958,935,907,733,500 | negative | 1 | longlines | 0.3435 | United | null | jhclutter | null | 0 | @united @FlyEIA yes, they said it took more than an hour! | null | 2015-02-23 12:36:14 -0800 | Atlanta | Brussels |
569,958,524,270,342,140 | negative | 1 | Can't Tell | 0.6945 | United | null | nyc2theworld | null | 0 | @united those whose pay to actually fly with you over 30k/ year deserve better service than a CC holder. | null | 2015-02-23 12:34:36 -0800 | One of the C-gates at EWR. | Eastern Time (US & Canada) |
569,958,247,412,723,700 | positive | 1 | null | null | United | null | Lisa_Shaw777 | null | 0 | @united Ok thank again for your help! | null | 2015-02-23 12:33:30 -0800 | Kona coast/Boston/Milan | Amsterdam |
569,957,240,960,094,200 | negative | 1 | Can't Tell | 0.6919 | United | null | medictom | null | 0 | @united Not a happy flyer. UA flight 1161 from SFO to Cleveland. Sunday 2/22. Stay tuned for blog article from http://t.co/VdFdODqVGx | null | 2015-02-23 12:29:30 -0800 | Brunswick, Ohio | Eastern Time (US & Canada) |
569,957,053,432,639,500 | neutral | 0.6821 | null | 0 | United | null | FlyEIA | null | 0 | Thanks @united. @imran_r44 had a question about the wait time for baggage on UA6366 | null | 2015-02-23 12:28:45 -0800 | Edmonton International Airport | Mountain Time (US & Canada) |
569,956,446,487,642,100 | positive | 0.643 | null | 0 | United | null | jbuhl35 | null | 0 | @united flight 1491...plane from SFO to DEN is basically on time. | null | 2015-02-23 12:26:20 -0800 | Washington, DC | Atlantic Time (Canada) |
569,956,201,934,385,150 | positive | 0.6627 | null | 0 | United | null | HeyAileen | null | 0 | @united thanks. Just a program comment; the system assigned seats behind each other even though pairs were available. I changed it back. | null | 2015-02-23 12:25:22 -0800 | Oakland by way of Chicago | Central Time (US & Canada) |
569,956,192,111,317,000 | negative | 1 | Late Flight | 1 | United | null | nfranco | null | 0 | @united 20 min more delays to flt 2086 at sfo 2 load 2 more pax makes no sense. Will strand many of us overnight at ORD due to missed cnxns | null | 2015-02-23 12:25:20 -0800 | null | Pacific Time (US & Canada) |
569,956,115,724,660,740 | negative | 1 | Lost Luggage | 1 | United | null | juangarcia202 | null | 0 | @united Heads up We didn't check 8 bags, 2 we checked arrived, those aren't claim #s for our 2. Other people's bags? http://t.co/dplQ3mhQGD | [19.43493094, -99.18877967] | 2015-02-23 12:25:01 -0800 | Mexico City | null |
569,955,602,782,236,700 | negative | 1 | Lost Luggage | 1 | United | null | KeamBleam | null | 0 | @united This must be a drone “@united: @KeamBleam We understand your frustration. Our Bag team is working hard to get your bag(s) to you..." | null | 2015-02-23 12:22:59 -0800 | Harlem, NYC | Eastern Time (US & Canada) |
569,955,551,951,622,140 | negative | 0.6721 | Customer Service Issue | 0.6721 | United | null | underceg | null | 0 | @united Change made in just over 3 hours. For something that should have taken seconds online, I am not thrilled. Loved the agent, though. | null | 2015-02-23 12:22:47 -0800 | San Francisco CA | Pacific Time (US & Canada) |
569,955,386,914,181,100 | negative | 1 | Flight Attendant Complaints | 1 | United | null | godvertiser | null | 0 | @united flight attendant doesn’t understand not understanding English doesn’t mean they are deaf. Stop yelling English slowly to them. | null | 2015-02-23 12:22:08 -0800 | New Jersey, USA | Eastern Time (US & Canada) |
569,954,670,006,763,500 | negative | 1 | Customer Service Issue | 1 | United | null | KateRChrisman | null | 0 | @united Not appropriate to ask in public (hence the dm). each united employee, each a new answer. your process was such a hassle i Cancelled Flighted. | null | 2015-02-23 12:19:17 -0800 | Oakland, CA | null |
569,953,988,537,249,800 | negative | 0.6661 | Late Flight | 0.6661 | United | null | DianeReischling | null | 0 | @united well that's big of you but I don't have terribly high expectations at this point. | null | 2015-02-23 12:16:34 -0800 | null | Pacific Time (US & Canada) |
569,953,683,309,514,750 | negative | 1 | Customer Service Issue | 0.6633 | United | null | CarrieMantha | null | 0 | @united it's like you're trying to make me hate your airline. Fee for each checked bag that's never mentioned in the ticket + rude agents 👿 | null | 2015-02-23 12:15:21 -0800 | founder @IndiraCollection | null |
569,953,575,226,310,660 | negative | 0.6875 | Customer Service Issue | 0.3542 | United | null | spumilia | null | 0 | @united nice your app says US 4972 delayed by weather. Pilot says waiting on fuel. One in ur control, one not | null | 2015-02-23 12:14:56 -0800 | null | null |
569,953,411,988,369,400 | positive | 1 | null | null | United | null | JessicaLevin | null | 0 | @united Please than Robin at EWR Premiere Desk for helping me get on a an earlier flight. She did the work. Huge thanks. | null | 2015-02-23 12:14:17 -0800 | Edison, NJ | Eastern Time (US & Canada) |
569,952,718,707,687,400 | negative | 0.6383 | Cancelled Flight | 0.3217 | United | null | Lisa_Shaw777 | null | 0 | @united Ok thank you, do you provide complimentary hotel accommodations since I'll have to stay overnight? | null | 2015-02-23 12:11:32 -0800 | Kona coast/Boston/Milan | Amsterdam |
569,952,408,450,805,760 | negative | 1 | Customer Service Issue | 1 | United | null | RonGaudelli | null | 0 | @united I was originally trying to share details but the link Jimmy Samartzis Vice President - Customer Experience sent me expired. | null | 2015-02-23 12:10:18 -0800 | null | Eastern Time (US & Canada) |
569,951,384,390,344,700 | negative | 1 | Late Flight | 1 | United | null | MeganHolstein | null | 1 | @united really? 3 hr delay, 4 gate changes, & you boarded us, sent us back up, & boarded us again. Won't change our flight. Can we go now? | null | 2015-02-23 12:06:13 -0800 | null | null |
569,951,321,719,091,200 | positive | 0.3433 | null | 0 | United | null | mfcompany | null | 0 | @united that would help! or how about integrate it into the App so I can just "activate" it and surf... | null | 2015-02-23 12:05:58 -0800 | Las Vegas | Eastern Time (US & Canada) |
569,950,450,352,414,700 | negative | 1 | Bad Flight | 1 | United | null | segallsays | null | 0 | @united I did. The AC went on for about 20 minutes before returning to the Mojave Desert. #PressureCooker #HeatTrap | [29.7421541, -95.5600896] | 2015-02-23 12:02:31 -0800 | Houston, TX | America/Chicago |
569,950,355,330,506,750 | negative | 1 | Customer Service Issue | 1 | United | null | KateRChrisman | null | 0 | @united Nope - still no one helped me. Giving up on united. #badservice | null | 2015-02-23 12:02:08 -0800 | Oakland, CA | null |
569,949,439,101,546,500 | neutral | 1 | null | null | United | null | judell | null | 0 | @united 8602947, jon at http://t.co/58tuTgli0D, thanks. | null | 2015-02-23 11:58:30 -0800 | Santa Rosa, CA | Eastern Time (US & Canada) |
569,948,910,099,308,540 | negative | 1 | Late Flight | 0.3585 | United | null | nikitee94 | null | 0 | @united when an airline causes the missed connection u would think they would take whatever steps to remedy that screw up. | null | 2015-02-23 11:56:23 -0800 | Long Island, NY | null |
569,947,174,571,675,650 | negative | 1 | Customer Service Issue | 1 | United | null | KateRChrisman | null | 0 | @united I'd thank you - but you didn't help. taking 6 hours to reply (so I get a message in the middle of the night) isn't actually helpful | null | 2015-02-23 11:49:30 -0800 | Oakland, CA | null |
569,946,921,265,184,800 | negative | 1 | Late Flight | 1 | United | null | ClarkeTheSpark | null | 0 | @united Flight UA1270 is descending into farce and we haven't left EWR yet. Is this going to get any worse? | null | 2015-02-23 11:48:29 -0800 | Brighton, UK | null |
569,946,703,522,091,000 | negative | 1 | Bad Flight | 0.6883 | United | null | 8629Fissile | null | 0 | @united I was told it was due to be on UA23 which flies direct to Dublin, so why did it go to London? This is a complete shambles! | null | 2015-02-23 11:47:37 -0800 | null | London |
569,946,571,577,536,500 | negative | 1 | Lost Luggage | 0.6824 | United | null | sgad1983 | null | 0 | @united 45+ min at EWR baggage claim #stillnobags #ridiculous | null | 2015-02-23 11:47:06 -0800 | null | null |
569,945,386,569,363,460 | neutral | 0.7099 | null | null | United | null | momsgoodeats | null | 0 | Flight Booking Problems for a travel writers trip I am hosting and need to be happy when I land! Do you have the cute PJs AA does? @united | null | 2015-02-23 11:42:23 -0800 | #Omaha | Central Time (US & Canada) |
569,945,073,611,374,600 | neutral | 0.6594 | null | 0 | United | null | momsgoodeats | null | 0 | But I don't see AA @united | null | 2015-02-23 11:41:09 -0800 | #Omaha | Central Time (US & Canada) |
569,942,888,643,227,650 | neutral | 0.6461 | null | 0 | United | null | 8629Fissile | null | 0 | @united Did you find out where it is? Thanks | null | 2015-02-23 11:32:28 -0800 | null | London |
569,941,617,697,644,540 | negative | 1 | Late Flight | 0.6803 | United | null | katiedonohue | null | 0 | @united On a standby to Denver, which has been delayed, and a confirmed to Aspen, whose flights have been Cancelled Flighted all day. 0 confidence. | [41.97745295, -87.91025951] | 2015-02-23 11:27:25 -0800 | Washington D.C. | Eastern Time (US & Canada) |
569,941,082,420,568,060 | negative | 1 | Late Flight | 1 | United | null | kennykhlee | null | 0 | @united yes at 2am...but now back on a plane again and delayed again due to baggage loading issue... http://t.co/NfAQHhr09j | null | 2015-02-23 11:25:17 -0800 | San Francisco | Pacific Time (US & Canada) |
569,940,883,975,446,500 | negative | 1 | Late Flight | 0.6867 | United | null | ejohnson329 | null | 0 | @united at what pt do u just Cancelled Flight! Finally got stndby 4 1pm flight. What a day! #missedWork #clientNotHappy http://t.co/sUPrLfOi8T | null | 2015-02-23 11:24:30 -0800 | null | Central Time (US & Canada) |
569,939,149,756,756,000 | positive | 1 | null | null | United | null | roxymtjoy | null | 0 | @united thank YOU for your kindness. Your agents went above & beyond to get my stranded family home. | null | 2015-02-23 11:17:36 -0800 | Pittsburgh area | Eastern Time (US & Canada) |
569,938,322,161,668,100 | negative | 0.6671 | Can't Tell | 0.3651 | United | null | Austin_Grisham | null | 0 | @united don't see a justifiable cost to get on an early flight with seats. No airline charges to conveniently get their passengers in early | null | 2015-02-23 11:14:19 -0800 | PDX | Alaska |
569,937,806,518,169,600 | negative | 0.6506 | Can't Tell | 0.3535 | United | null | Austin_Grisham | null | 0 | @united Woke up to notification- flight moved 1.5 hrs early. Barely made flight then 3 hrs layover in SFO - wanted to hop on earlier option | null | 2015-02-23 11:12:16 -0800 | PDX | Alaska |
569,937,143,314,849,800 | negative | 1 | Damaged Luggage | 0.665 | United | null | raulcordenillo | null | 0 | @united I will do delayed baggage claim when I land. Hopefully the bag isn't broken into, damaged or lost w/c will result in more complaints | [41.97475934, -87.89040377] | 2015-02-23 11:09:38 -0800 | Stockholm, Sweden | Stockholm |
569,936,861,398,994,940 | negative | 1 | Customer Service Issue | 0.6196 | United | null | underceg | null | 0 | @united done. Want me to send a screen shot of the second call, which is now at over 45 minutes? | null | 2015-02-23 11:08:31 -0800 | San Francisco CA | Pacific Time (US & Canada) |
569,936,640,669,581,300 | positive | 1 | null | null | United | null | koploperfan1992 | null | 0 | @united look at this beauty 😉 dc 10 united airlines 😉 http://t.co/MvYoizRPdE | [51.322819, 5.3576218] | 2015-02-23 11:07:38 -0800 | Winterfell | null |
569,936,580,883,783,700 | negative | 0.6568 | Can't Tell | 0.3479 | United | null | raulcordenillo | null | 0 | @united Thanks! I'll fill up the form as soon as I land. I don't like being duped so I hope you will appreciate my feedback & will be better | [41.97474769, -87.89039148] | 2015-02-23 11:07:24 -0800 | Stockholm, Sweden | Stockholm |
569,936,565,138,403,300 | negative | 1 | longlines | 1 | United | null | Nupe588 | null | 0 | @united, this is the line in Denver to rebook due to weather issues. DO BETTER. http://t.co/tmccExYaaQ | null | 2015-02-23 11:07:20 -0800 | null | null |
569,936,496,284,663,800 | negative | 1 | Late Flight | 1 | United | null | docmartin_10 | null | 0 | @United the ones who suffer. I understand delays, I don't understand trying speed up a process that has been delays to this extent. | null | 2015-02-23 11:07:04 -0800 | Fort Wayne, Indiana | Eastern Time (US & Canada) |
569,936,348,217,352,200 | negative | 1 | Cancelled Flight | 1 | United | null | katiedonohue | null | 0 | @united 2 Cancelled Flighted flights Late Flightr, agent claimed she put me on a new flight but then Cancelled Flighted it. Coworker got on flight- now delayed. Now? | [41.97758466, -87.91065356] | 2015-02-23 11:06:28 -0800 | Washington D.C. | Eastern Time (US & Canada) |
569,936,273,227,427,840 | negative | 1 | Late Flight | 0.6743 | United | null | docmartin_10 | null | 0 | @United of urgency, but this is ridiculous. Your ceo claims to be customer focused, yet when delays happen, planes sit and customers are | null | 2015-02-23 11:06:11 -0800 | Fort Wayne, Indiana | Eastern Time (US & Canada) |
569,936,062,039,986,200 | negative | 1 | Late Flight | 1 | United | null | CowboyPharmD | null | 0 | @united I wasn't asking for a full refund but delaying me 3 hours and giving no reason should be enough to give partial credit | null | 2015-02-23 11:05:20 -0800 | Wherever I want to be | Pacific Time (US & Canada) |
569,936,014,094,897,150 | negative | 1 | Bad Flight | 0.6739 | United | null | docmartin_10 | null | 0 | @United flight was scheduled for 11:56, it's 1:05 and we haven't moved. I have never been on a flight where everyone moved without a sense | null | 2015-02-23 11:05:09 -0800 | Fort Wayne, Indiana | Eastern Time (US & Canada) |
569,935,689,292,259,300 | positive | 0.7 | null | null | United | null | franknoc | null | 0 | @united ok thx! | null | 2015-02-23 11:03:51 -0800 | null | Arizona |
569,935,261,947,330,560 | neutral | 0.6419 | null | 0 | United | null | Lisa_Shaw777 | null | 1 | @united I can't DM you so here's the confirmation # G8CVWJ - please is there any way I can make it to Kailua tonight? Thank you | null | 2015-02-23 11:02:09 -0800 | Kona coast/Boston/Milan | Amsterdam |
569,935,215,654,600,700 | negative | 1 | Flight Booking Problems | 0.3602 | United | null | aminghadersohi | null | 0 | @united go to hell | null | 2015-02-23 11:01:58 -0800 | San Francisco, CA | null |
569,935,135,132,426,240 | negative | 1 | Bad Flight | 1 | United | null | vancouverbrit | null | 0 | @united since bulkhead seats cannot have bags on floor, why don't u reserve o/head space above those seats? In 1B on UA246 - not impressed | null | 2015-02-23 11:01:39 -0800 | Vancouver BC | Pacific Time (US & Canada) |
569,934,069,712,052,200 | neutral | 0.6566 | null | null | United | null | ADanaiBaker | null | 0 | @united Definitely will! | null | 2015-02-23 10:57:25 -0800 | null | null |
569,933,879,299,186,700 | negative | 0.7058 | Customer Service Issue | 0.7058 | United | null | daesf | null | 0 | @united Would be helpful if you could refresh boarding time info on boarding passes for delayed flights | null | 2015-02-23 10:56:40 -0800 | SF, CA | Pacific Time (US & Canada) |
569,933,357,515,026,400 | negative | 1 | Cancelled Flight | 0.6598 | United | null | peskyspoll | null | 0 | @united 18 flights so far this year. 13 delays including 2 Cancelled Flightations. Late Flightst reason, crew needed mandatory sleep. IN MEXICO! | [29.98788997, -95.34470061] | 2015-02-23 10:54:35 -0800 | null | Pacific Time (US & Canada) |
569,932,669,288,652,800 | positive | 1 | null | null | United | null | CaroDavis2012 | null | 0 | @united great to hear Thankyou so much. Greatly appreciate your replies. Feel much more settled now. | null | 2015-02-23 10:51:51 -0800 | Scotland | null |
569,931,716,049,154,050 | positive | 1 | null | null | United | null | roxymtjoy | null | 0 | @united counter agents at RDU deserve a medal. #thankyou | null | 2015-02-23 10:48:04 -0800 | Pittsburgh area | Eastern Time (US & Canada) |
569,931,387,073,105,900 | negative | 1 | Lost Luggage | 1 | United | null | BeyondBlunt | null | 0 | The saga of the @MelissaAFrancis bag delay w/ @United - will there be a reunion or will she be forced to go shopping? Stay tuned. | null | 2015-02-23 10:46:46 -0800 | New York | Eastern Time (US & Canada) |
569,930,942,833,258,500 | negative | 1 | Flight Attendant Complaints | 0.6467 | United | null | lisaboban | null | 0 | @united Flight 211/ORD gate agent tried to prevent me from taking onboard a bag I've used for 15 years! Flight crew was more reasonable! | null | 2015-02-23 10:45:00 -0800 | Indiana | null |
569,930,630,059,974,660 | positive | 1 | null | null | United | null | tmarsh83 | null | 0 | @united thank you. Literally called for preboarding as I ran up. | null | 2015-02-23 10:43:45 -0800 | NEIN, London, or Maui. | null |
569,930,577,643,769,860 | negative | 1 | Customer Service Issue | 0.3587 | United | null | GalbraithPeter | null | 0 | @united why do you guys split up the charges to credit cards? Making it unnecessarily more expensive for people to fly with you guys on pts | null | 2015-02-23 10:43:33 -0800 | Kingston, Ontario | Central Time (US & Canada) |
569,929,653,730,840,600 | negative | 1 | longlines | 0.6667 | United | null | jwints | null | 0 | @united it was UA381 on 14 Feb. Point is, overselling flights= bad. Making people wait 1hr while you kick them off after boarding is worse | null | 2015-02-23 10:39:52 -0800 | Ottawa, Ontario | Pacific Time (US & Canada) |
569,929,187,101,966,340 | positive | 0.6809 | null | null | United | null | CaroDavis2012 | null | 0 | @united that's brilliant Thankyou so much. Is it classed as part of carryon? | null | 2015-02-23 10:38:01 -0800 | Scotland | null |
569,928,758,024,667,140 | neutral | 1 | null | null | United | null | tmarsh83 | null | 0 | @united what gate is ua5396 leaving from? | null | 2015-02-23 10:36:19 -0800 | NEIN, London, or Maui. | null |
569,928,724,147,077,100 | positive | 1 | null | null | United | null | hart0277 | null | 0 | @united thank you for listening to my compliant and doing the right thing. I appreciate you working with me | null | 2015-02-23 10:36:11 -0800 | Chicago | null |
569,928,552,621,183,000 | negative | 1 | Cancelled Flight | 1 | United | null | sarahali | null | 0 | @united we've been here since 3am and you've Cancelled Flightled our flight twice | null | 2015-02-23 10:35:30 -0800 | null | null |
569,928,419,435,286,500 | negative | 1 | Cancelled Flight | 1 | United | null | tmarsh83 | null | 0 | @united no chance I wait in ORD all afternoon for another flight after you screwed me. Hold 5396 | null | 2015-02-23 10:34:58 -0800 | NEIN, London, or Maui. | null |
569,928,277,613,256,700 | negative | 1 | Late Flight | 1 | United | null | tmarsh83 | null | 0 | @united UA5396 can wait for me. I'm on the ground trying to get to the gate after we were moved to B. This is crap. | null | 2015-02-23 10:34:24 -0800 | NEIN, London, or Maui. | null |
569,928,034,171,498,500 | negative | 0.6775 | Customer Service Issue | 0.3513 | United | null | EnriqueGtz_ | null | 0 | @united from MEX NRT (dates TBD) but I'm getting a 200 to 300 USD difference in my quotations through September when compared to MEX BKK | null | 2015-02-23 10:33:26 -0800 | Mexico City | Central Time (US & Canada) |