tweet_id
int64
567,588,279B
570,310,600B
airline_sentiment
stringclasses
3 values
airline_sentiment_confidence
float64
0.34
1
negativereason
stringclasses
10 values
negativereason_confidence
float64
0
1
airline
stringclasses
6 values
airline_sentiment_gold
stringclasses
3 values
name
stringlengths
2
19
negativereason_gold
stringclasses
13 values
retweet_count
int64
0
44
text
stringlengths
12
186
tweet_coord
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10
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stringlengths
25
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1
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user_timezone
stringlengths
3
27
569,927,842,173,050,900
neutral
0.3603
null
0
United
null
aleciamastin
null
0
@united fails again. @SouthwestAir saves the day.
null
2015-02-23 10:32:40 -0800
St. Louis, MO
Central Time (US & Canada)
569,927,837,601,402,900
negative
1
Late Flight
1
United
null
tmarsh83
null
0
@united better just keep connection from ORD To FWA that boards in ten minutes open until I get off the plane that just landed an hour Late Flight
null
2015-02-23 10:32:39 -0800
NEIN, London, or Maui.
null
569,927,630,469,894,140
negative
1
Customer Service Issue
1
United
null
pamdelaney585
null
0
@united is there a United gold number? I've been on hold 24 minutes and think I may be lost in nowhereland. Have a gold reservation. Help.
null
2015-02-23 10:31:50 -0800
Rochester, NY
Eastern Time (US & Canada)
569,927,263,040,315,400
positive
0.6349
null
0
United
null
gwen1013
null
0
@united Great! I'm ready to go home.
null
2015-02-23 10:30:22 -0800
New Haven, CT
null
569,926,124,488,118,300
positive
1
null
null
United
null
mydulcebella
null
0
@united wow you even answered back! Awesome! @AmericanAir @USAirways That's customer service!!! #usairwaysfail
null
2015-02-23 10:25:51 -0800
Pennsylvania
Eastern Time (US & Canada)
569,925,614,100,189,200
neutral
1
null
null
United
null
CaroDavis2012
null
0
@united. It's not my first time flying to the US. I have medical info. Looking for practical like my adapted seat cushion allowed on?
null
2015-02-23 10:23:49 -0800
Scotland
null
569,925,612,069,998,600
negative
0.6995
Can't Tell
0.6995
United
null
darrellwhitelaw
null
0
@united noooooooooooooooooooooope.
[45.52146907, -122.69810485]
2015-02-23 10:23:49 -0800
SF mostly, NYC & London often.
Central Time (US & Canada)
569,924,355,011,932,160
negative
1
Cancelled Flight
1
United
null
VictoriaBCToday
null
2
@united Oh, we are sure it's not planned, but it occurs absolutely consistently, it's usually the only YYJ flight that's Cancelled Flightled daily.
null
2015-02-23 10:18:49 -0800
Downtown Victoria
Pacific Time (US & Canada)
569,924,201,559,293,950
positive
1
null
null
United
null
2cJustice4all
null
0
@united @JMS2802 : outsource it all United Airlines...your customers are just loving you for it. Outsource. Outsource. Outsource.
null
2015-02-23 10:18:12 -0800
Chicago Illinois Crime.Inc
Central Time (US & Canada)
569,923,809,634,947,100
neutral
1
null
null
United
null
jcmpaz
null
0
@united Hi, Im flying SFO-LAX-SAL-CLO. My connecting time in LAX is 1h45m. Is it enough time? Do I have to collect my bag and recheck on AV?
null
2015-02-23 10:16:39 -0800
Cali,Colombia
null
569,923,507,263,557,600
positive
0.6704
null
null
United
null
Lisa_Shaw777
null
0
@united Thank you! You need to follow back tho otherwise I can't DM you. X
null
2015-02-23 10:15:27 -0800
Kona coast/Boston/Milan
Amsterdam
569,923,045,571,350,500
negative
1
Flight Attendant Complaints
0.6588
United
null
brianaverna
null
0
@united it's not getting any better. I'd suggest you get a senior manager to this gate , then retrain these gate people
null
2015-02-23 10:13:37 -0800
CT, NY and most other states
Eastern Time (US & Canada)
569,922,973,798,420,500
neutral
1
null
null
United
null
mechv1963
null
0
@United States faundation was by faith Judeo Cristian,@Not it was by ideologias.@ http://t.co/mWBk68k0A3
null
2015-02-23 10:13:20 -0800
East Coast, US
null
569,922,853,266,694,140
negative
1
Can't Tell
0.654
United
null
2cJustice4all
null
0
@united @JMS2802 : nothing like supporting your own mechanics and maintenance workers...instead United puts out a video of TIMCO doing wifi.
null
2015-02-23 10:12:51 -0800
Chicago Illinois Crime.Inc
Central Time (US & Canada)
569,922,837,353,402,400
positive
0.3586
null
0
United
null
iworkinsmm
null
0
@united Just sent! Thanks :)
null
2015-02-23 10:12:47 -0800
Los Angeles
Pacific Time (US & Canada)
569,922,639,185,072,100
negative
1
Late Flight
0.6827
United
null
krissy_missylg
null
0
@united already missed connection ugh
null
2015-02-23 10:12:00 -0800
null
null
569,922,479,734,595,600
negative
0.7
Can't Tell
0.3705
United
null
2cJustice4all
null
0
@united @JMS2802 : sure show a video of your outsourced favorite TIMCO, who has a knack for doing substandard maintenance work on aircraft.
null
2015-02-23 10:11:22 -0800
Chicago Illinois Crime.Inc
Central Time (US & Canada)
569,922,214,255,919,100
negative
1
Customer Service Issue
0.6613
United
null
raulcordenillo
null
1
@united How do I formally complain about your customer service handler who misconnected me. I was denied boarding & I now lost my bag. Help!
[41.97495038, -87.89005988]
2015-02-23 10:10:19 -0800
Stockholm, Sweden
Stockholm
569,922,145,264,009,200
negative
1
Can't Tell
0.356
United
null
brianaverna
null
0
@united there are a lot of unhappy cold people on the bridge in freezing temps for an hour. Not given any info.
null
2015-02-23 10:10:02 -0800
CT, NY and most other states
Eastern Time (US & Canada)
569,921,652,374,577,150
negative
0.6768
Late Flight
0.6768
United
null
brianaverna
null
0
@united flight 3763 IAd-Sat. We're on the outdoor track for an hour
null
2015-02-23 10:08:05 -0800
CT, NY and most other states
Eastern Time (US & Canada)
569,921,309,439,709,200
negative
1
Bad Flight
0.69
United
null
JMS2802
null
0
@united - SERIOUSLY it's 2015?!?! NO WiFi on a 5hr flight from CLE-SFO #1589. You're the ONLY airline w/out WiFi...and pls no 'unwind' BS.
null
2015-02-23 10:06:43 -0800
null
null
569,920,760,522,764,300
negative
1
Late Flight
1
United
null
chefpaulcia
null
0
@united u would not be able to rebook me to get home any sooner than a now 2hr delayed flight. #linesforever #customerservice #fail #again
null
2015-02-23 10:04:32 -0800
null
Central Time (US & Canada)
569,920,661,642,088,450
negative
1
Can't Tell
0.6732
United
null
_mhertz
null
1
@united you're the reason this whole travel experience has been a nightmare
null
2015-02-23 10:04:09 -0800
null
Pacific Time (US & Canada)
569,920,593,597,894,660
negative
1
Customer Service Issue
0.6906
United
null
_mhertz
null
1
@united what a pointless tweet. At least @AmericanAir asked me to follow them to try and resolve
null
2015-02-23 10:03:52 -0800
null
Pacific Time (US & Canada)
569,920,508,923,215,900
negative
0.679
Can't Tell
0.679
United
null
_mhertz
null
1
@united that's not even an apology
null
2015-02-23 10:03:32 -0800
null
Pacific Time (US & Canada)
569,920,406,737,432,600
negative
1
Bad Flight
0.6594
United
null
_mhertz
null
1
@united that's cool - now what?
null
2015-02-23 10:03:08 -0800
null
Pacific Time (US & Canada)
569,919,610,025,152,500
negative
1
Customer Service Issue
0.6702
United
null
JMS2802
null
0
@united - SERIOUSLY it's 2015?!?! NO WiFi on a 5hr flight from CLE-SFO #1589. You're the ONLY airline without WiFi...
null
2015-02-23 09:59:58 -0800
null
null
569,919,020,784,185,340
negative
1
Flight Attendant Complaints
0.6854
United
null
DianeReischling
null
0
@united, b4 boarding this attendant took his shoe &sock off at the desk and showed other agents his foot. So gross. http://t.co/755VpYm4Mv
null
2015-02-23 09:57:37 -0800
null
Pacific Time (US & Canada)
569,918,932,116,643,840
neutral
0.7047
null
0
United
null
iworkinsmm
null
0
@United are you able to see if there are seats open on another flight??
null
2015-02-23 09:57:16 -0800
Los Angeles
Pacific Time (US & Canada)
569,918,918,602,547,200
negative
0.6421
Late Flight
0.6421
United
null
BossDDS
null
0
@united #unitedairlines so is it 6:20 pm or 12:20? ORD ABQ 3709. I can't even take a walk without missing a change.
null
2015-02-23 09:57:13 -0800
North Suburbs, IL (Chicago)
Central Time (US & Canada)
569,918,466,821,460,000
negative
0.7259
Can't Tell
0.3705
United
null
ADanaiBaker
null
0
@united Hopefully my baggage fees will be waived tomorrow when I actually get on a flight, as well as compensation for my hotel room
null
2015-02-23 09:55:25 -0800
null
null
569,918,449,121,673,200
negative
1
Can't Tell
0.6421
United
null
fdashev
null
0
@united Either is fine. However, plundering my hard-earned dollars is not fine.
null
2015-02-23 09:55:21 -0800
Pittsburgh, PA
null
569,918,327,767,879,700
neutral
0.6911
null
0
United
null
GuruOfGanja
null
0
@united @retailbagholder hahaha. At least they gave u a refund.
null
2015-02-23 09:54:52 -0800
null
null
569,918,026,918,727,700
negative
1
Cancelled Flight
1
United
null
VictoriaBCToday
null
1
@united your SFO-YYJ fight is Cancelled Flightled several times each week, why even bother?
null
2015-02-23 09:53:40 -0800
Downtown Victoria
Pacific Time (US & Canada)
569,917,363,891,499,000
negative
1
Bad Flight
0.6731
United
null
DianeReischling
null
1
@united, and now while waiting for new pilot the door on plane BROKE. why am I global services status on an airline that's unsafe? STUNNING
null
2015-02-23 09:51:02 -0800
null
Pacific Time (US & Canada)
569,916,731,595,972,600
negative
1
Cancelled Flight
1
United
null
patlee
null
0
@united How do I get reimbursed for hotel and taxis for the Cancelled Flightation?
[0.0, 0.0]
2015-02-23 09:48:32 -0800
Bay Area, CA
Pacific Time (US & Canada)
569,916,555,154,169,860
negative
0.6446
Bad Flight
0.3438
United
null
mfsanders
null
0
@united Awesome flight crew on UA1589, re the plane, the Jurassic period called and they want their dinosaur/plane back!
null
2015-02-23 09:47:49 -0800
Cleveland, Ohio
Eastern Time (US & Canada)
569,916,324,471,828,500
negative
1
Customer Service Issue
0.3579
United
null
therealdavidsoo
null
0
@united In 2015, United is "unable" to look up a flight reservation by passenger name at the YYZ check-in counter - WOW smh #customerservice
null
2015-02-23 09:46:54 -0800
Toronto, Canada
Eastern Time (US & Canada)
569,916,152,283,041,800
negative
0.6669
Can't Tell
0.3546
United
null
fdashev
null
0
@united e-ticket # 0162389030167, refund request # 16866853, case id # 8465981
null
2015-02-23 09:46:13 -0800
Pittsburgh, PA
null
569,915,992,303,730,700
negative
1
Customer Service Issue
1
United
null
sbanoub
null
1
@united been on the phone for over an hour with customer service and they can't figure it out! awesome service... NOT!
null
2015-02-23 09:45:35 -0800
ÜT: 34.078171,-118.285555
Pacific Time (US & Canada)
569,915,643,094,396,900
negative
1
Can't Tell
0.6885
United
null
sbanoub
null
0
@united You really know how to piss people off. Your Farelock option is fake!
null
2015-02-23 09:44:12 -0800
ÜT: 34.078171,-118.285555
Pacific Time (US & Canada)
569,915,610,890,547,200
negative
1
Late Flight
1
United
null
DianeReischling
null
0
@united, last week shanghai to sfo 858 delay 5hrs bc of engine. today sfo-sea delay to "sick pilot". no compensation. They Do. Not. Care.
null
2015-02-23 09:44:04 -0800
null
Pacific Time (US & Canada)
569,915,576,862,183,400
negative
1
Flight Booking Problems
0.6619
United
null
docmartin_10
null
0
@united only thing confusing me is why I lost priority boarding? I'm a mileage plus card member 😔
null
2015-02-23 09:43:56 -0800
Fort Wayne, Indiana
Eastern Time (US & Canada)
569,915,550,127,800,300
negative
1
Late Flight
0.6536
United
null
teamcrafty
null
0
@united We're hoping to hear from you actually.
null
2015-02-23 09:43:50 -0800
Grand Rapids
Quito
569,915,529,496,027,140
negative
0.6552
Late Flight
0.6552
United
null
teamcrafty
null
0
@united shes been rescheduled for today, but with the frigid cold, being a possible reason for "maintenance" it could be the same issue 2day
null
2015-02-23 09:43:45 -0800
Grand Rapids
Quito
569,915,182,329,286,660
negative
1
Customer Service Issue
0.6681
United
null
teamcrafty
null
0
@united It's the fact that an international should not be with out her bag and no sense of what's going on other than "maintenance".
null
2015-02-23 09:42:22 -0800
Grand Rapids
Quito
569,915,133,113,323,500
negative
1
Customer Service Issue
0.6657
United
null
teamcrafty
null
0
@united b) I contacted you directly, and the phone service was Laissez Faire at best. The problem isn't a Cancelled Flightled a flight.
null
2015-02-23 09:42:10 -0800
Grand Rapids
Quito
569,915,029,950,222,340
negative
1
Late Flight
0.66
United
null
teamcrafty
null
0
@united a) she's an international. Her phone is on the fritz, I had to get to Chicago from nearly 4 hrs away to figure everything out.
null
2015-02-23 09:41:46 -0800
Grand Rapids
Quito
569,914,377,442,340,860
negative
1
Lost Luggage
0.6593
United
null
jwints
null
0
@united sorry for the delayed response. It was UA #381 Chicago to San Fran. Held up for almost an hour on the Tarmac. Also, lost my bags
null
2015-02-23 09:39:10 -0800
Ottawa, Ontario
Pacific Time (US & Canada)
569,914,369,905,201,150
negative
1
Customer Service Issue
0.6392
United
null
8629Fissile
null
0
@united Okay thanks if you could please update me. I was told at the airport someone would call me today but they haven't.
null
2015-02-23 09:39:08 -0800
null
London
569,913,736,774,823,940
positive
1
null
null
United
null
anthonyNYSSF
null
0
@united thank you very much for the help. We're do I pick up my bags aspen airport & are they coming in today on flight911
null
2015-02-23 09:36:37 -0800
null
Eastern Time (US & Canada)
569,913,595,762,311,200
negative
1
longlines
0.6742
United
null
brianaverna
null
0
@united gate C 24 IAD. U released passengers to board w/others deplaning .50 peopleOn bridge while next flight board http://t.co/HfoF33iyhi
null
2015-02-23 09:36:04 -0800
CT, NY and most other states
Eastern Time (US & Canada)
569,913,288,122,765,300
negative
0.6557
Cancelled Flight
0.3278
United
null
ljtypes
null
0
@united I'd say most of the public can't extend their vacation a week, point is why advertise multiple flights you can't honor?
null
2015-02-23 09:34:51 -0800
H-town
null
569,912,776,199,704,600
negative
1
Cancelled Flight
0.6507
United
null
PhilipRose
null
1
@united Cancelled Flights flt from EWR. "No crew".Tells wife & 4 yr old to "get to NY to catch @AirCanada" to YYZ! Good #customerservice is dead.
null
2015-02-23 09:32:48 -0800
Toronto, ON.....for now.
Central Time (US & Canada)
569,912,710,848,057,340
negative
1
Late Flight
1
United
null
ADanaiBaker
null
0
@united Now arriving a day and a half Late Flightr than supposed to. Lesson of the day, don't believe verbal or written confirmations from United
null
2015-02-23 09:32:33 -0800
null
null
569,912,092,351,819,800
neutral
0.6872
null
0
United
null
ADanaiBaker
null
0
@united BUT you have received confirmation via email that you are confirmed and ticketed on this flight.
null
2015-02-23 09:30:05 -0800
null
null
569,911,713,459,408,900
negative
1
Flight Attendant Complaints
0.3804
United
null
ADanaiBaker
null
0
@united Arriving at the airport 2 hours before departure time and still missing your flight bc you actually don't have an electronic ticket
null
2015-02-23 09:28:35 -0800
null
null
569,911,515,106,582,500
negative
1
Late Flight
1
United
null
chefpaulcia
null
0
@united 1.75 hour delay. Nothing says sorry like a voucher. Missing time with family. #family #precioustime
null
2015-02-23 09:27:48 -0800
null
Central Time (US & Canada)
569,910,996,824,780,800
neutral
0.6448
null
null
United
null
ADanaiBaker
null
0
@united After speaking to a United customer service rep the night before a flight, confirming that everything is ok with your reservation..
null
2015-02-23 09:25:44 -0800
null
null
569,910,536,755,748,860
negative
1
Late Flight
0.3511
United
null
MrEschatologist
null
0
@United has two whole people trying to schedule a flight's worth of missed connections. Shameful http://t.co/6kqLhVaP7G
null
2015-02-23 09:23:55 -0800
Arlington, VA
null
569,910,299,983,130,600
negative
1
Flight Attendant Complaints
0.3623
United
null
unvoiced
null
0
@united is unfriendly screw family, that hates kids and moms. now waiting on UA871... pray its better FYVRFN ..due to agent error and tickt
null
2015-02-23 09:22:58 -0800
Taipei
Taipei
569,909,742,447,009,800
negative
1
Flight Attendant Complaints
1
United
null
brianaverna
null
0
@united gate agent at EWR " if you are disabled or in a wheel chair, it's time to board, please step". STEP UP??? Lol
null
2015-02-23 09:20:45 -0800
CT, NY and most other states
Eastern Time (US & Canada)
569,909,655,813,500,900
negative
1
Customer Service Issue
1
United
null
d_goodspeed
null
0
@united it won't help...been there done that.
[29.98877308, -95.33846478]
2015-02-23 09:20:25 -0800
USA
Central Time (US & Canada)
569,908,928,667,996,160
negative
1
Flight Attendant Complaints
0.3469
United
null
unvoiced
null
0
@united forces us to check our baby bag on overbooked flight complains to wife that we need to much for our baby.. united has no baby meals
null
2015-02-23 09:17:31 -0800
Taipei
Taipei
569,908,759,125,991,400
positive
0.3646
null
0
United
null
DanaHFreeman
null
0
@united would love help getting there today. In #EWR now. Will take any airline and connections. Thx
null
2015-02-23 09:16:51 -0800
Burlington, Vermont
Eastern Time (US & Canada)
569,908,628,141,920,260
negative
1
Flight Attendant Complaints
0.6546
United
null
unvoiced
null
0
@united today take flight to san francisco. .. refuse to let us board with baby early... time we board wont let us take baby carryon bag
null
2015-02-23 09:16:19 -0800
Taipei
Taipei
569,908,175,953,993,700
negative
1
Can't Tell
0.3481
United
null
_mhertz
null
1
@united we had four scheduled flights on this reservation and literally did not take one! Unreal
null
2015-02-23 09:14:32 -0800
null
Pacific Time (US & Canada)
569,908,123,550,375,940
negative
1
Customer Service Issue
0.6773
United
null
unvoiced
null
0
@united in ORD hotel issued to my 4yr old. Tickets needed fixing again another hour and 5 agents l8r nightmare still not over
null
2015-02-23 09:14:19 -0800
Taipei
Taipei
569,907,773,309,214,700
negative
1
Flight Booking Problems
0.6632
United
null
unvoiced
null
0
@united 3 hours to rebook but 8 hours l8r the same problem again. Arrive at gate stopped cause now infant is sitting in 4 yr old lap
null
2015-02-23 09:12:56 -0800
Taipei
Taipei
569,907,564,156,035,100
negative
1
Customer Service Issue
1
United
null
unvoiced
null
0
@united arrived in YYZ to take our flight to Taiwan. Reservation missing our ticket numbers. Slow agent Sukhdeep caused us to miss our flt.
null
2015-02-23 09:12:06 -0800
Taipei
Taipei
569,907,141,596,864,500
positive
1
null
null
United
null
D_WaYnE_01
null
0
@united thank you!
null
2015-02-23 09:10:25 -0800
null
null
569,907,031,693,520,900
positive
1
null
null
United
null
gwen1013
null
0
@united Thanks for the update.
null
2015-02-23 09:09:59 -0800
New Haven, CT
null
569,906,831,352,578,050
negative
1
Can't Tell
0.3442
United
null
JuanseMolano
null
0
@united and those three people were awesome working very long hours. It is easy to say sorry on Twitter but you should help your ppl @EWR
null
2015-02-23 09:09:11 -0800
null
Quito
569,906,598,472,228,860
negative
1
Customer Service Issue
1
United
null
JuanseMolano
null
0
@united I guess. But what is the excuse for understaffed costumer services? 3 people had to deal with lots of angry passengers. Weather too?
null
2015-02-23 09:08:16 -0800
null
Quito
569,905,534,020,821,000
negative
1
Cancelled Flight
1
United
null
PhilipRose
null
0
@united ,now you have Cancelled Flightled my wife and daughter's flt?? What's going on? Follow me so I can dm details.
null
2015-02-23 09:04:02 -0800
Toronto, ON.....for now.
Central Time (US & Canada)
569,905,258,715,082,750
negative
1
Cancelled Flight
0.707
United
null
gwen1013
null
0
@united Has it departed? I was awaiting an inbound plane yesterday for three hours and it never arrived. Had to stay overnight (again).
null
2015-02-23 09:02:56 -0800
New Haven, CT
null
569,905,124,723,675,140
neutral
1
null
null
United
null
BossDDS
null
0
@united #UnitedAirlines Any other way ORD to ABQ anytime within the next 7 hours?
null
2015-02-23 09:02:24 -0800
North Suburbs, IL (Chicago)
Central Time (US & Canada)
569,904,824,793,362,400
positive
0.6559
null
null
United
null
bravesandbeer
null
0
@united just confirmed a seat! Crisis averted! Beers won't be missed now
null
2015-02-23 09:01:13 -0800
Georgia
Eastern Time (US & Canada)
569,904,716,328,673,300
negative
1
Customer Service Issue
0.6232
United
null
ChelseaRhane
null
0
@united was that English? I'll DM though I don't think you'll make a plane appear.
null
2015-02-23 09:00:47 -0800
San Diego, CA
Eastern Time (US & Canada)
569,904,406,285,516,800
negative
1
Late Flight
1
United
null
Natemaniac12
null
0
@united looks like today will be my 6th consecutive delayed flight from you...do I win a prize??? @Southwest Air why don't you fly to SBA? 😭
null
2015-02-23 08:59:33 -0800
california
Pacific Time (US & Canada)
569,903,840,507,506,700
negative
1
Late Flight
0.3456
United
null
chefpaulcia
null
0
@united sitting in a plane with no pilot. Thanks! #waitingonapilot #denver #siouxfalls #whyairtravelsucks
null
2015-02-23 08:57:18 -0800
null
Central Time (US & Canada)
569,903,812,569,276,400
positive
1
null
null
United
null
kristen_e_short
null
0
@united Understood and thanks! I should have tried reaching out sooner.
null
2015-02-23 08:57:11 -0800
Chicago
Central Time (US & Canada)
569,903,366,647,586,800
negative
1
Can't Tell
0.3596
United
null
ganteisan
null
1
@united already done that. the answer i got was... oops we can give you miles and we're very sorry. but who pays for my discomfort for 9 h?
null
2015-02-23 08:55:25 -0800
Santiago, Chile
Santiago
569,903,120,781,852,700
negative
0.6667
Cancelled Flight
0.3438
United
null
bgroberto3246
null
0
@united received hotel but no food. Also email for 3750 miles. Last trip had 3 hr delay and 5000 miles - so less for Cancelled Flightlation?
null
2015-02-23 08:54:26 -0800
null
null
569,902,743,135,117,300
negative
1
Late Flight
1
United
null
gwen1013
null
1
@united Do we know why UA5282 is delayed x2)? This is getting crazy. I've already had 2 overnight delays. #UnitedAirlines
null
2015-02-23 08:52:56 -0800
New Haven, CT
null
569,902,219,602,100,200
neutral
0.6559
null
null
United
null
Lincoln_Arms
null
0
@united follow back and I'll give you the details.
null
2015-02-23 08:50:52 -0800
Bardstown, KY
Eastern Time (US & Canada)
569,902,065,247,322,100
negative
1
Late Flight
1
United
null
LukeXuanLiu
null
1
@united and most frustratingly, all this delay happened either at the gate, or even onboard the aircraft! No heads up in advance!!!
null
2015-02-23 08:50:15 -0800
null
Atlantic Time (Canada)
569,902,028,719,173,600
positive
0.6333
null
0
United
null
jakebellz
null
0
@united The DEN b44 agent (9:30am) was amazing. The MPAgent at check in? She sucks. @seanMFmadden @PeterStraubMMA @jmercadoMMA @TonySimsMMA
null
2015-02-23 08:50:06 -0800
null
null
569,901,679,975,522,300
negative
1
Late Flight
1
United
null
LukeXuanLiu
null
0
@united my UA3426 on 2/19 was also delayed by 2 hours, stretching my trip way past the midnight, extremely exhausting!
null
2015-02-23 08:48:43 -0800
null
Atlantic Time (Canada)
569,901,512,190,767,100
negative
1
Late Flight
0.664
United
null
JoeSchueller
null
0
@united Ha… you rebooked me in to an 11 hr layover & are robbing me of a night with my family. Too Late Flight for that. Just fly on time for once.
null
2015-02-23 08:48:03 -0800
Research Triangle, NC
Central Time (US & Canada)
569,901,094,945,611,800
negative
1
Late Flight
1
United
null
LukeXuanLiu
null
0
@united switched to fly united from delta for the past two trips and was very disappointed. Now my UA4646 on 2/23 is delayed by 3 hours!!
null
2015-02-23 08:46:23 -0800
null
Atlantic Time (Canada)
569,901,072,443,166,700
positive
1
null
null
United
null
danazezzo
null
0
@united traveling with @MegZezzo who is injured. Gate agent in Chicago was awesome helping her. TY #roadwarrior
null
2015-02-23 08:46:18 -0800
Ashtabula, OH
Central Time (US & Canada)
569,900,832,616,943,600
negative
1
Late Flight
1
United
null
kermudgeon
null
0
@united #UnitedAirlines how long will1531 be delayed.
null
2015-02-23 08:45:21 -0800
Colorado
America/Chicago
569,900,131,488,632,800
negative
1
Late Flight
1
United
null
kermudgeon
null
0
@united Why isn't the flight status updated to delayed UA1532 no board
null
2015-02-23 08:42:34 -0800
Colorado
America/Chicago
569,899,917,935,714,300
negative
1
Flight Attendant Complaints
0.3784
United
null
twitarse
null
0
@united I paid for economy plus and you put me in the last boarding group so I have to gate check my bags too? @VirginAmerica knows better..
null
2015-02-23 08:41:43 -0800
San Francisco Bay Area
null
569,899,063,790,825,500
negative
1
Bad Flight
0.6907
United
null
ganteisan
null
1
@united i travelled from SCL- IHA feb 17. the AC on my sit (21L) was ON all night. I complaint to FA who never gave me a real answer. Help!
null
2015-02-23 08:38:19 -0800
Santiago, Chile
Santiago
569,898,994,408,693,760
negative
1
Late Flight
1
United
null
BossDDS
null
1
@united you suck. 9 hour delay?!
null
2015-02-23 08:38:03 -0800
North Suburbs, IL (Chicago)
Central Time (US & Canada)
569,897,003,255,083,000
negative
1
Can't Tell
0.6733
United
null
tinsleyjim
null
0
@united you are the worst airline in the world! From your crap website to your worthless app to your Late Flight flight. You SUCK! Just shut down.
null
2015-02-23 08:30:08 -0800
Mountlake Terrace, WA
Pacific Time (US & Canada)
569,896,025,172,742,140
neutral
0.3505
null
0
United
null
bsaitz
null
0
@united @scotthroth scott, need a good book suggestion?
null
2015-02-23 08:26:15 -0800
ÜT: 37.427592,-122.116357
null
569,895,406,869,483,500
negative
0.6589
Customer Service Issue
0.6589
United
null
kristen_e_short
null
0
@united JH, thanks so much for reaching out. I was able to get assistance after waiting for 70 minutes.
null
2015-02-23 08:23:47 -0800
Chicago
Central Time (US & Canada)