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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
569,692,982,955,237,400 | negative | 1 | Cancelled Flight | 0.698 | American | null | andresfreyesp | null | 0 | @AmericanAir I have been trying to speak with an agent the whole day about my Cancelled Flightled flight, what I can do? | null | 2015-02-22 18:59:26 -0800 | null | Canberra |
569,692,788,968,845,300 | negative | 1 | Cancelled Flight | 0.6596 | American | null | MicMontgomery | null | 0 | @AmericanAir Need to go frm TPA to MCI tmrw & my connection thru DFW is Cancelled Flightled. Can u connect me thru a diff city? Been on hold for 2 hrs | null | 2015-02-22 18:58:39 -0800 | Kansas City, MO | Eastern Time (US & Canada) |
569,692,664,720,797,700 | negative | 0.7059 | Customer Service Issue | 0.3824 | American | null | TwinkleChar | null | 0 | @americanair Any hints to get through to and stay connected with you to rearrange weather reLate Flightd Cancelled Flights? Hours in now w/nothing. | null | 2015-02-22 18:58:10 -0800 | Mind Tripping | Central Time (US & Canada) |
569,692,610,543,005,700 | negative | 1 | Late Flight | 0.6892 | American | null | jkhoey | null | 0 | @AmericanAir no gate agent after 30 minutes to let us off the plane???? WTW / grounds crew is here / hope you're ready to cover my delay | null | 2015-02-22 18:57:57 -0800 | New York, NY | Eastern Time (US & Canada) |
569,692,299,539,517,440 | negative | 1 | Customer Service Issue | 0.6783 | American | null | c_cgottlieb | null | 0 | @AmericanAir You can't even get someone on the phone. Great story for the media. | null | 2015-02-22 18:56:43 -0800 | Washington, DC | Atlantic Time (Canada) |
569,692,168,165,527,550 | negative | 1 | Late Flight | 0.3476 | American | null | JasonPeppel | null | 0 | “@AmericanAir: "Jason, you'll end up missing your connection. Please see our DFW agents for assistance.” Nope! Hasn't taken off yet, still! | null | 2015-02-22 18:56:11 -0800 | null | null |
569,692,064,511,692,800 | negative | 1 | Late Flight | 1 | American | null | mbranch909 | null | 0 | @AmericanAir finally made it to chicago - 13 hours Late Flight. Did get a $12 food voucher for my wait.about $1per/hr. Never again. Good bye. | null | 2015-02-22 18:55:47 -0800 | null | null |
569,692,012,456,181,760 | negative | 1 | Customer Service Issue | 0.7014 | American | null | c_cgottlieb | null | 0 | @AmericanAir instead of putting the burden on your customers do the right thing and get more gate agents. | null | 2015-02-22 18:55:34 -0800 | Washington, DC | Atlantic Time (Canada) |
569,691,858,365,915,140 | negative | 1 | Late Flight | 0.7031 | American | null | friedrice4break | null | 0 | @AmericanAir guys 5350 in dfw stuck at the gate for half an hour. Do we pull the slide or what? | null | 2015-02-22 18:54:58 -0800 | null | null |
569,691,772,000,931,840 | negative | 1 | Late Flight | 1 | American | null | sierrasalles | null | 0 | @AmericanAir plz kys I have been sitting in this plane for an hour I want to leave | [39.85437802, -104.67127565] | 2015-02-22 18:54:37 -0800 | ✨ | Arizona |
569,691,680,661,762,050 | negative | 1 | Bad Flight | 0.3627 | American | null | agoldenbrown | null | 0 | @AmericanAir after all that weve been through today as a courtesy to not allow a passenger with an oxgen tank sit up there is bad business | null | 2015-02-22 18:54:15 -0800 | NYCATL | Eastern Time (US & Canada) |
569,691,648,579,338,240 | negative | 1 | Cancelled Flight | 1 | American | null | c_cgottlieb | null | 0 | @AmericanAir Now you've Cancelled Flightled my flight. First a priority ticket bumped and now this. You're losing customers. People are furious. | null | 2015-02-22 18:54:08 -0800 | Washington, DC | Atlantic Time (Canada) |
569,691,609,404,706,800 | negative | 0.6705 | Customer Service Issue | 0.6705 | American | null | jessicaclaire | null | 0 | @americanair I finally got someone on the phone so no worries! | null | 2015-02-22 18:53:58 -0800 | California | Pacific Time (US & Canada) |
569,691,574,625,415,200 | negative | 1 | Customer Service Issue | 1 | American | null | cbratch67 | null | 0 | @AmericanAir it that you say is going to help us? Give me a number to call that isn't a recording w a 2 hour wait time! | null | 2015-02-22 18:53:50 -0800 | null | null |
569,691,533,101,781,000 | negative | 0.6111 | Can't Tell | 0.3259 | American | null | jkhoey | null | 0 | @AmericanAir ok. Pilots are looking for agents - they jumped out / FLT 5350 #DFW / this is crazy | null | 2015-02-22 18:53:40 -0800 | New York, NY | Eastern Time (US & Canada) |
569,691,521,454,223,360 | negative | 1 | Flight Booking Problems | 0.6604 | American | null | cjdjpdx | null | 0 | @AmericanAir no you're not you're trying to book me PAST when i need 2 arrive but you're still selling seats on the day I'm trying 2 travel | null | 2015-02-22 18:53:37 -0800 | Portland, Orygun | America/Los_Angeles |
569,691,389,958,553,600 | negative | 1 | Lost Luggage | 1 | American | null | cbratch67 | null | 0 | @AmericanAir because you won't get our bags for us because you said they would go on to Cincinnati even though we can't. Who exactly is | null | 2015-02-22 18:53:06 -0800 | null | null |
569,691,155,606,183,940 | negative | 1 | Can't Tell | 1 | American | null | agoldenbrown | null | 0 | @AmericanAir you all should really be ashamed. The entire business class cabin is empty and almost all of first class... | null | 2015-02-22 18:52:10 -0800 | NYCATL | Eastern Time (US & Canada) |
569,691,100,090,273,800 | negative | 1 | Bad Flight | 0.3593 | American | null | cbratch67 | null | 0 | @AmericanAir You could only get us on a flight 30 minutes before the funeral starts. We're stranded in Dallas w/o luggage for 2 days | null | 2015-02-22 18:51:57 -0800 | null | null |
569,691,079,471,050,750 | negative | 1 | Cancelled Flight | 1 | American | null | zehentbauer | null | 0 | @AmericanAir just Cancelled Flightled my 7 am flight tomorrow with out informing me at all today, then booked one in 2 days, and no customer service | null | 2015-02-22 18:51:52 -0800 | null | null |
569,691,049,116,839,940 | negative | 0.6337 | Cancelled Flight | 0.6337 | American | null | 0veranalyser | null | 0 | @AmericanAir Thanks - I note some, but not all, flights are Cancelled Flightled - are only some aircraft/runways working out of DFW today/tomorrow? | null | 2015-02-22 18:51:45 -0800 | null | Perth |
569,690,711,026,573,300 | negative | 1 | Late Flight | 0.659 | American | null | fpinell | null | 0 | @AmericanAir we knew it was not going to leave but we had 6 hours waiting... that was the hurry.. | null | 2015-02-22 18:50:24 -0800 | Santo Domingo | La Paz |
569,690,693,888,663,550 | negative | 1 | Flight Booking Problems | 0.6819 | American | null | cbratch67 | null | 0 | @AmericanAir we tried. We are headed to a funeral in Cincinnati and your people didn't even tell us we could get on standby. | null | 2015-02-22 18:50:20 -0800 | null | null |
569,690,664,029,462,500 | negative | 1 | Customer Service Issue | 1 | American | null | kaps12 | null | 0 | @AmericanAir they don't even give an option to hold.. Just say lines are busy Plz try Late Flightr | null | 2015-02-22 18:50:13 -0800 | null | null |
569,690,603,547,697,150 | negative | 1 | Customer Service Issue | 0.6619 | American | null | agoldenbrown | null | 0 | @AmericanAir i will be writing a very detailed letter to you all about this experience today. I have never experienced such awful cs ever | null | 2015-02-22 18:49:58 -0800 | NYCATL | Eastern Time (US & Canada) |
569,690,433,996,984,300 | negative | 1 | Late Flight | 0.6776 | American | null | fpinell | null | 0 | @AmericanAir The delay is nothing but the personnel being so combative up to the point of saying "what's the hury, the plane is not leaving | null | 2015-02-22 18:49:18 -0800 | Santo Domingo | La Paz |
569,690,347,183,480,800 | negative | 1 | Lost Luggage | 1 | American | null | RachaelKasper | null | 0 | @AmericanAir delta rerouted 6 of my bags onto aa977 MIA-CUR. How can I see if they made it onto the flight? | null | 2015-02-22 18:48:57 -0800 | null | null |
569,690,272,830,922,750 | negative | 1 | Late Flight | 0.6769 | American | null | poolinenaidoo | null | 0 | @AmericanAir would have been nice if the agents were at the very least courteous since the delay was AA's fault | null | 2015-02-22 18:48:40 -0800 | Kitchen, office or on the road | Central Time (US & Canada) |
569,690,252,450,799,600 | neutral | 1 | null | null | American | null | TrueNugget | null | 0 | @AmericanAir Your logo looks like 3D glasses. | null | 2015-02-22 18:48:35 -0800 | Jackson County, Oregon | Tijuana |
569,690,131,235,340,300 | negative | 1 | Customer Service Issue | 1 | American | null | Lioninflorida | null | 0 | @AmericanAir no private msg me and will provide details...u really need customer svc training for your staff | null | 2015-02-22 18:48:06 -0800 | Fort Myers, Florida | Eastern Time (US & Canada) |
569,689,983,969,202,200 | negative | 0.3702 | Flight Attendant Complaints | 0.3702 | American | null | jkhoey | null | 0 | @AmericanAir and let FLT 2350 know I'm coming / gate crew have yet to arrive to let us off FLT 5350 #DFW | null | 2015-02-22 18:47:31 -0800 | New York, NY | Eastern Time (US & Canada) |
569,689,826,221,363,200 | negative | 1 | Customer Service Issue | 1 | American | null | fpinell | null | 0 | @AmericanAir you guys should really improve the service experience with your on site personnel. This has been one of the worst experiences. | null | 2015-02-22 18:46:53 -0800 | Santo Domingo | La Paz |
569,689,784,517,402,600 | negative | 1 | Customer Service Issue | 1 | American | null | cjdjpdx | null | 0 | @AmericanAir @Expedia are killing me. Over 3 hours to get NO human to help me. | null | 2015-02-22 18:46:43 -0800 | Portland, Orygun | America/Los_Angeles |
569,689,370,988,408,800 | negative | 1 | Customer Service Issue | 1 | American | null | c_cgottlieb | null | 0 | @AmericanAir 1 ticket agent servicing at least 60 people on line. Waiting for an hour and a half and your phones hang up on people. | null | 2015-02-22 18:45:05 -0800 | Washington, DC | Atlantic Time (Canada) |
569,689,239,136,423,940 | negative | 1 | Cancelled Flight | 0.6661 | American | null | BMichael319 | null | 0 | @AmericanAir yeah, rebooked for tomorrow morning. But extremely disappointed to miss a wedding. | null | 2015-02-22 18:44:33 -0800 | Behind you, look again. | Indiana (East) |
569,689,221,658,775,550 | positive | 1 | null | null | American | null | ljhillmanphotos | null | 0 | @AmericanAir #americanview New paint scheme looks great! #usairways http://t.co/Gt6umHbh43 | null | 2015-02-22 18:44:29 -0800 | USA | Quito |
569,688,901,922,615,300 | negative | 1 | Cancelled Flight | 0.6838 | American | null | jstefanides | null | 0 | @AmericanAir thanks for the call on my Cancelled Flightled flight, NOT! Flight Booking Problems me for Tues no good weather caused me 2 leave early | null | 2015-02-22 18:43:13 -0800 | The Ted Williams Tour | null |
569,688,822,486,847,500 | negative | 1 | Late Flight | 1 | American | null | leozh | null | 0 | @AmericanAir on plane for JFK->SFO, been sitting here for 1.5 hours waiting for push crew, how is this acceptable? | [40.64859599, -73.79426922] | 2015-02-22 18:42:54 -0800 | Washington, DC | Eastern Time (US & Canada) |
569,688,822,180,503,550 | negative | 1 | Customer Service Issue | 1 | American | null | kanewaipmp | null | 0 | @AmericanAir waiting for you to pick up... Coming up on 3 hours now... http://t.co/nOPq5xIsbS | null | 2015-02-22 18:42:54 -0800 | Frisco, TX | Central Time (US & Canada) |
569,688,698,301,784,060 | negative | 1 | Late Flight | 0.6469 | American | null | friedrice4break | null | 0 | @AmericanAir hey flight 5350 in dfw stuck at gate with no gate agent. Plane full of people missing connections. | null | 2015-02-22 18:42:24 -0800 | null | null |
569,688,669,100,994,560 | negative | 1 | Can't Tell | 0.6668 | American | null | PiersDenney | null | 0 | @AmericanAir so we've now been driving across DFW for over 90mins. That's half fucking way to Texarkana! #shouldhavedriven | null | 2015-02-22 18:42:17 -0800 | Kansas City, MO USA | Central Time (US & Canada) |
569,688,392,553,799,700 | negative | 1 | Cancelled Flight | 1 | American | null | ShpprMktMichael | null | 0 | @AmericanAir can you tell me why all flights from XNA 2 DFW are Cancelled Flightled for tomorrow morning already? | null | 2015-02-22 18:41:11 -0800 | USA | null |
569,688,317,412,970,500 | positive | 1 | null | null | American | null | StarkJedi | null | 0 | @AmericanAir thank you for the update! | null | 2015-02-22 18:40:53 -0800 | null | null |
569,688,245,019,111,400 | negative | 1 | Customer Service Issue | 1 | American | null | c_cgottlieb | null | 0 | @AmericanAir pathetic service | null | 2015-02-22 18:40:36 -0800 | Washington, DC | Atlantic Time (Canada) |
569,688,233,002,401,800 | neutral | 1 | null | null | American | null | puga203 | null | 0 | @AmericanAir Dallas/Fort Worth flight number 5320 | null | 2015-02-22 18:40:33 -0800 | null | null |
569,688,201,222,160,400 | negative | 1 | longlines | 0.3403 | American | null | PiersDenney | null | 0 | @AmericanAir oh it can get better apparently. After making us wait for a gate, psych!! Now we need you to de-ice before coming to the gate!! | null | 2015-02-22 18:40:26 -0800 | Kansas City, MO USA | Central Time (US & Canada) |
569,688,050,386,620,400 | neutral | 0.6983 | null | 0 | American | null | jkhoey | null | 0 | @AmericanAir if you could get the gate crew to help us off FLT 5350 that would be great.... | null | 2015-02-22 18:39:50 -0800 | New York, NY | Eastern Time (US & Canada) |
569,687,606,901,940,200 | negative | 0.6826 | Late Flight | 0.3651 | American | null | aliceliogier | null | 0 | @AmericanAir is the situation at JFK this evening is going to get better or worse ? Do not Cancelled Flight a flight like yesterday after 8h delayed | null | 2015-02-22 18:38:04 -0800 | null | Amsterdam |
569,687,399,426,617,340 | negative | 0.6638 | Late Flight | 0.3542 | American | null | joekamal48 | null | 0 | @AmericanAir ya but u weren't sitting on the plane. | null | 2015-02-22 18:37:14 -0800 | null | null |
569,687,343,403,106,300 | negative | 1 | Customer Service Issue | 1 | American | null | kathyjazztx | null | 0 | @AmericanAir I know you can't control weather but you can control how you treat customers..#shafted | null | 2015-02-22 18:37:01 -0800 | null | null |
569,687,291,007,881,200 | negative | 1 | Customer Service Issue | 0.6909 | American | null | JanssenMA | null | 0 | @AmericanAir I have tried to talk to someone for almost 6 hrs! you Cancelled Flightled my flight and you won't pick up the phone. pathetic & very sad | null | 2015-02-22 18:36:49 -0800 | null | null |
569,687,163,136,315,400 | neutral | 1 | null | null | American | null | rosieblisss | null | 0 | @AmericanAir yes. He's in the next flight | null | 2015-02-22 18:36:18 -0800 | null | Eastern Time (US & Canada) |
569,687,056,542,244,860 | negative | 1 | Late Flight | 1 | American | null | tencents77 | null | 0 | @AmericanAir several hrs Late Flight and 140 characters won't do it. Cheers though | null | 2015-02-22 18:35:53 -0800 | London, UK | Quito |
569,686,478,046,887,940 | negative | 1 | Cancelled Flight | 0.6528 | American | null | KingFilson | null | 0 | @AmericanAir my wife's flight is Cancelled Flightled, told to call. No one answers. How do we book a flight? Help us please | null | 2015-02-22 18:33:35 -0800 | null | Central Time (US & Canada) |
569,686,415,665,025,000 | negative | 1 | Customer Service Issue | 0.6174 | American | null | SchrierCar | null | 0 | @AmericanAir not in any way that I am happy with or find acceptable. If I could speak to a human maybe that would happen | null | 2015-02-22 18:33:20 -0800 | null | null |
569,686,401,735,745,540 | negative | 1 | Cancelled Flight | 1 | American | null | TranceInJail | null | 0 | @AmericanAir hi my flight to DFW 2463 was Cancelled Flightled tonight. Called in and left my number for call back it's been 3hrs please help. | null | 2015-02-22 18:33:17 -0800 | NYC/TX | Central Time (US & Canada) |
569,686,397,789,057,000 | neutral | 0.638 | null | 0 | American | null | twocrunch | null | 0 | @AmericanAir Hi, I have my name, email, and AAdvantage #, but website won't let me reset password. Can we troubleshoot together? Thanks! | null | 2015-02-22 18:33:16 -0800 | null | null |
569,686,372,124,102,660 | neutral | 1 | null | null | American | null | FOHeming | null | 0 | @AmericanAir Still looking as we speak. | null | 2015-02-22 18:33:10 -0800 | Left hand seat in flightdeck | London |
569,686,237,478,572,000 | negative | 0.6438 | longlines | 0.6438 | American | null | priscillaguasso | null | 0 | @AmericanAir we're on AA1401 landed at 8:55pm in Miami, but waiting for a gate. Can someone on your team help us out?! | [25.79939784, -80.27038889] | 2015-02-22 18:32:37 -0800 | null | Eastern Time (US & Canada) |
569,686,145,275,072,500 | negative | 1 | Lost Luggage | 1 | American | null | bpa76 | null | 0 | @AmericanAir - where are my bags? Baggage claim C25 or C26 (flt# 959)?? I can see the plane from here? Why does it take 25 min??? | null | 2015-02-22 18:32:15 -0800 | null | null |
569,685,890,349,404,160 | negative | 1 | Customer Service Issue | 1 | American | null | jeffpeters14 | null | 0 | @AmericanAir is there only one call centre? I know it's busy right now, really need to speak to agent not computer | null | 2015-02-22 18:31:15 -0800 | Abbotsford | Arizona |
569,685,644,449,964,000 | negative | 1 | Flight Booking Problems | 0.6858 | American | null | planedoc71 | null | 0 | @AmericanAir you guys fail again.. all I need to do is use my voucher for a ticket but I can't do it online #yourphonesystemsucks | null | 2015-02-22 18:30:16 -0800 | null | null |
569,685,261,518,376,960 | positive | 1 | null | null | American | null | VisualWorshiper | null | 2 | @AmericanAir Shout-out to all the ground crews working in the cold! Thanks for what y'all do. (& social media team for customer service) | null | 2015-02-22 18:28:45 -0800 | Dallas Area, Texas | Central Time (US & Canada) |
569,685,165,565,308,900 | positive | 1 | null | null | American | null | jkhoey | null | 0 | @AmericanAir I fortunately was not on that flight - just in the same waiting area / impressed w how he handled the stressful situation | null | 2015-02-22 18:28:22 -0800 | New York, NY | Eastern Time (US & Canada) |
569,684,864,141,824,000 | negative | 1 | Customer Service Issue | 0.6637 | American | null | noddingheadgirl | null | 0 | @AmericanAir we've been on hold for over 4 hrs, you Cancelled Flighted flt 2222 phl-dfw. Need assistance!!! | null | 2015-02-22 18:27:10 -0800 | null | Eastern Time (US & Canada) |
569,684,820,604,817,400 | positive | 1 | null | null | American | null | SmithsAreRare | null | 0 | @AmericanAir thanks to Marie for reFlight Booking Problems me and my friends!!! I'm Cali bound thanks to this sweet angel! #blessed | null | 2015-02-22 18:27:00 -0800 | L-Town | Central Time (US & Canada) |
569,684,565,838,553,100 | negative | 1 | Cancelled Flight | 1 | American | null | 61jr | null | 0 | @AmericanAir their flights into Buffalo as well -- You were the only flight Cancelled Flightled!!! | null | 2015-02-22 18:25:59 -0800 | St. Catharines | null |
569,684,433,218,875,400 | negative | 1 | Cancelled Flight | 0.6668 | American | null | 61jr | null | 0 | @AmericanAir -- This is after you Cancelled Flightled our flight into Buffalo because of "weather" and lied to us and said other airlines Cancelled Flightled | null | 2015-02-22 18:25:27 -0800 | St. Catharines | null |
569,684,298,107,740,160 | neutral | 0.6298 | null | 0 | American | null | 61jr | null | 0 | @AmericanAir know that I could use that for a flight into Canada. By they time they figured it out, it was too Late Flight to check our bags | null | 2015-02-22 18:24:55 -0800 | St. Catharines | null |
569,683,974,748,033,000 | negative | 1 | Customer Service Issue | 0.6659 | American | null | kerryonpr | null | 0 | @AmericanAir dropping the ball. Again. No catering. Plane switch. No gate attendant. 2 hours Late Flight. Really nice. | null | 2015-02-22 18:23:38 -0800 | null | Alaska |
569,683,921,908,195,300 | neutral | 1 | null | null | American | null | txbu20 | null | 0 | @AmericanAir its Adolfo Garcia | null | 2015-02-22 18:23:25 -0800 | waco, texas | null |
569,683,872,046,194,700 | neutral | 1 | null | null | American | null | Travelingwellfl | null | 0 | @AmericanAir My friend needs some help on her flt (she's not on Twiiter), can I DM you her info? | null | 2015-02-22 18:23:13 -0800 | San Diego, CA | Pacific Time (US & Canada) |
569,683,866,908,287,000 | negative | 0.6741 | Cancelled Flight | 0.6741 | American | null | fellps | null | 0 | @AmericanAir my flight from VCP to JFK was delayed and now it has been Cancelled Flighted, what should i do? | null | 2015-02-22 18:23:12 -0800 | Tem conexao? To aqui entao! | Brasilia |
569,683,804,857,745,400 | positive | 1 | null | null | American | null | darrenrough | null | 0 | @AmericanAir hats off to Admiral Lounge attendant @ YYZ Terminal 3 who gave her banana to our toddler when none avail elsewhere. | null | 2015-02-22 18:22:57 -0800 | Cambridge MA | Eastern Time (US & Canada) |
569,683,456,990,580,740 | negative | 1 | Lost Luggage | 1 | American | null | wwkeyboard | null | 0 | @AmericanAir "We'll drop off your luggage 24 hours after your flight" is ridiculous. | null | 2015-02-22 18:21:35 -0800 | Urbana, IL | Central Time (US & Canada) |
569,683,397,657,767,940 | neutral | 0.6833 | null | 0 | American | null | bradleycfox | null | 0 | @AmericanAir thanks. Bummer. Poor planning on my part. I assume the card in Passbook won't work either? | null | 2015-02-22 18:21:20 -0800 | Seattle, WA / 36,000 feet | Pacific Time (US & Canada) |
569,683,183,161,233,400 | negative | 1 | Lost Luggage | 1 | American | null | wwkeyboard | null | 0 | @AmericanAir You should be more timely with bags that missed a flight, people need their undies the next morning! | null | 2015-02-22 18:20:29 -0800 | Urbana, IL | Central Time (US & Canada) |
569,683,041,578,192,900 | positive | 0.6432 | null | 0 | American | null | la_anne | null | 0 | @AmericanAir I tried that. They won't book us with another airline. I wish I had flown with you! We are now stuck in FL til Weds. | null | 2015-02-22 18:19:55 -0800 | Global | null |
569,682,961,345,470,460 | neutral | 0.6503 | null | null | American | null | klebovitz | null | 0 | @AmericanAir A true #AmericanView ...The National Mall http://t.co/N7ExdbcRHg | null | 2015-02-22 18:19:36 -0800 | null | null |
569,682,818,306,953,200 | negative | 0.6549 | Customer Service Issue | 0.3336 | American | null | zsalim03 | null | 0 | @vanessaannz seriously, you hate @AmericanAir since they can't accommodate you due to inclemental weather disruptions? lol, very funny | null | 2015-02-22 18:19:02 -0800 | Texas | Central Time (US & Canada) |
569,682,667,362,344,960 | negative | 1 | Late Flight | 0.363 | American | null | LSlay19 | null | 0 | @AmericanAir gotta be worse than @delta w/ on time departures. I rushed back to terminal C for 8:25 flight but they haven't strtd boarding. | null | 2015-02-22 18:18:26 -0800 | NC by day, DC by night.... | Quito |
569,682,097,125,896,200 | neutral | 0.6789 | null | null | American | null | joeyquart | null | 0 | @AmericanAir I know you are getting pummeled tonight @dfwairport we were one of the lucky out of @slcairport just one more @AUStinAirport | null | 2015-02-22 18:16:10 -0800 | Buda Texas | Central Time (US & Canada) |
569,682,062,787,149,800 | neutral | 0.6274 | null | 0 | American | null | jameswester | null | 0 | @AmericanAir And gold status too. | null | 2015-02-22 18:16:02 -0800 | DFW | Central Time (US & Canada) |
569,682,010,270,101,500 | negative | 0.6163 | Late Flight | 0.6163 | American | null | zsalim03 | null | 0 | @AmericanAir In car gng to DFW. Pulled over 1hr ago - very icy roads. On-hold with AA since 1hr. Can't reach arpt for AA2450. Wat 2 do? | null | 2015-02-22 18:15:50 -0800 | Texas | Central Time (US & Canada) |
569,681,863,939,371,000 | negative | 1 | Lost Luggage | 1 | American | null | lindseyjerin | null | 0 | @AmericanAir was told at 7pm my bags would 1000% be at my house by 9pm. Well they're not and I continue to be lied to. | null | 2015-02-22 18:15:15 -0800 | Alexandria, VA | Quito |
569,681,786,860,654,600 | negative | 1 | Customer Service Issue | 0.6583 | American | null | kcgent | null | 0 | @AmericanAir won't answer the reservation line! Nice service. We may be stuck... | null | 2015-02-22 18:14:56 -0800 | null | Central Time (US & Canada) |
569,681,774,307,123,200 | negative | 1 | Customer Service Issue | 1 | American | null | jameswester | null | 0 | @AmericanAir It's not your agents; it's your voice activated system that's not working right. And no email on Cancelled Flightlation. Lots of problems | null | 2015-02-22 18:14:53 -0800 | DFW | Central Time (US & Canada) |
569,681,251,734,409,200 | negative | 0.6522 | Flight Booking Problems | 0.3376 | American | null | farfalla818 | null | 0 | @AmericanAir I was on flt 2222 tomorrow, they moved me to 750. I need it moved to Tuesday. the roads won't be better for flight 750. thanks | null | 2015-02-22 18:12:49 -0800 | Plano, Texas | null |
569,680,920,162,258,940 | neutral | 1 | null | null | American | null | SocialJustin | null | 0 | @AmericanAir I'm on #1058 tmrw from CUN DFW. Final dest'n is ORD. Seeing freezing rain in DFW all morning. Should I change my connection? | null | 2015-02-22 18:11:30 -0800 | Chicago, IL | Central Time (US & Canada) |
569,680,835,894,497,300 | negative | 1 | Can't Tell | 0.3586 | American | null | 219jondn | null | 0 | @AmericanAir no other (what should be valid) Circle Pacific itineraries can be booked either - always makes all US dest. invalid 4 last leg | null | 2015-02-22 18:11:10 -0800 | Charlotte, NC | Köln, NRW | Quito |
569,680,818,228,084,740 | negative | 1 | Customer Service Issue | 0.663 | American | null | whyemes | null | 0 | @AmericanAir I am trying to add my tsa pre check number to my reservation online and don't see an option to do that..?? #nosecuritylines | null | 2015-02-22 18:11:05 -0800 | null | null |
569,680,659,288,969,200 | negative | 1 | Flight Attendant Complaints | 0.3731 | American | null | Gregm528 | null | 0 | @AmericanAir you have the poorest trained employees at these desks. I haven't even started to discuss the #lostluggage yet | null | 2015-02-22 18:10:27 -0800 | NY | Eastern Time (US & Canada) |
569,680,508,088,688,640 | negative | 1 | Flight Booking Problems | 1 | American | null | 219jondn | null | 0 | @AmericanAir none of your sample itineraries can actually be booked http://t.co/mF7rABGn8a Every last leg back to US says invalid | null | 2015-02-22 18:09:51 -0800 | Charlotte, NC | Köln, NRW | Quito |
569,680,398,185,312,260 | positive | 0.6825 | null | 0 | American | null | bharris77 | null | 0 | @AmericanAir I'm booked for Tuesday night. 60 degrees in Alabama right now. I'm good. Stay warm and safe. | null | 2015-02-22 18:09:25 -0800 | Frisco, Texas | Central Time (US & Canada) |
569,680,242,194,980,860 | negative | 0.6753 | Late Flight | 0.6753 | American | null | rcwhalen | null | 0 | @AmericanAir So plot thickens. We're on plane but no ground crew to get us off gate. Apparently under the weather in large numbers.... | null | 2015-02-22 18:08:48 -0800 | New York City | null |
569,680,231,012,773,900 | negative | 1 | Customer Service Issue | 1 | American | null | LBernieMeyer | null | 0 | @AmericanAir 800 number will not even let you wait for next customer rep. Very frustrating. Can't talk to humans. | null | 2015-02-22 18:08:45 -0800 | null | null |
569,679,759,250,038,800 | negative | 1 | Customer Service Issue | 0.7282 | American | null | theZuzuPet | null | 0 | @AmericanAir what happened?? We didn't get a notification about a departure Cancelled Flightation tomorrow. Why will it take 2 hrs to talk to someone | null | 2015-02-22 18:06:53 -0800 | New Orleans, La | null |
569,679,296,572,170,240 | neutral | 0.3429 | null | 0 | American | null | DedeFilsAime | null | 0 | @AmericanAir you set a schedule try and keep it !!! #AAALWAYSLate Flight | null | 2015-02-22 18:05:03 -0800 | null | Central Time (US & Canada) |
569,679,274,535,362,560 | negative | 1 | Customer Service Issue | 0.6554 | American | null | derekc21 | null | 0 | @AmericanAir @derekc21 , to my surprise BA doesn't have me registered in the system , I was getting hopeful :(, Lets step it up , Okay ? | null | 2015-02-22 18:04:57 -0800 | Innisfail, Alberta | Mountain Time (US & Canada) |
569,679,254,495,100,900 | negative | 1 | Customer Service Issue | 1 | American | null | McKennon | null | 0 | @AmericanAir Unfortunately that is not true. A robot apologizes and hangs up. So how do I get help? | null | 2015-02-22 18:04:53 -0800 | null | Atlantic Time (Canada) |