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<s>[INST] In the context of INFOR Docs, tell me about Creating cash application adjustment reason codes? [/INST] Creating cash application adjustment reason codes Select Financials > Receivables > Setup > Receivable Code Setup > Reason Codes. Click Create. Specify this information: Company Select a company number. Receivable Reason Type Select Cash Application Adjustment. Receivable Reason Specify the adjustment reason code. Description Provide a description for the adjustment reason code. Receivable Adjustment Reason Type Select the adjustment reason type. The options are Chargeback , Discount , Over Short , Grouping , Payment Transfer or Tax Withholding. Account Specify the default account information. Receivable Invoice Dispute Code Select the receivable invoice dispute code for the disputed transaction. Adjustment Amount Review Limit Specify the adjustment amount review limit. Adjustment Amount Review Percent Specify the adjustment amount review percent. Review Select the type of review. Finance Code Block Override Select whether to allow or prevent the process level finance code block override. Accrual Account Specify the account information on accruals. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Memo reason codes? [/INST] Memo reason codes Memo reason codes are used to describe a debit or credit memo during transaction entry. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating memo reason codes? [/INST] Creating memo reason codes Select Financials > Receivables > Setup > Receivable Code Setup > Reason Codes. Click Create. Specify this information: Company Select a company number. Receivable Reason Type Select Memo Entry. Receivable Reason Specify the adjustment reason code. Description Provide a description for the adjustment reason code. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Receivable distribution categories? [/INST] Receivable distribution categories Distribution categories are used to speed up manually defined transactions. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating Receivable distribution categories? [/INST] Creating Receivable distribution categories Select Financials > Receivables > Setup > Receivable Code Setup > Distribution Category. Click Create. Specify this information: Company Select a company number. Category Specify a category code. Description Provide the description of the category code. This field is used as the default into the distribution lines that are assigned to this code. Tax Code If you select Yes in the Tax Exempt field, then select the tax code for the category code. Tax Exempt Select whether the category code is tax exempt or taxable. Process Level Finance Code Block Override Select whether to allow or prevent the process level finance code block override. Intrastat Line Type Select the transaction line type for the intrastat usage. Distribution Account Specify the distribution account information for the category code. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Dispute codes? [/INST] Dispute codes Dispute codes are used as the default description on disputed transactions. You can report and inquire on transactions using a dispute code. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating dispute codes? [/INST] Creating dispute codes Select Financials > Receivables > Setup > Receivable Code Setup > Dispute Codes. Click Create. Specify this information: Company Select a company number. Receivable Invoice Dispute Code Specify the receivable invoice dispute code. Description Provide a description for the invoice code. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Receivable operator codes? [/INST] Receivable operator codes Operator codes are used to identify the individual who is responsible for the transaction. If you have selected the check box in the Operator ID Required field for Company , then the operator codes are required when you specify transactions and apply cash. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating receivable operators? [/INST] Creating receivable operators Select Financials > Receivables > Setup > Receivable Code Setup > Receivable Operators. Click Create. Specify this information: Company Select a company number. Operator Specify an operator code. Name Specify the name of the operator. Click Save. On the Attachments tab, click Create to specify a sales account information for the attachment. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Receivable Global Ledger codes? [/INST] Receivable Global Ledger codes Global Ledger codes are used for the Global Ledger account on transactions. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating Receivables Global Ledger codes? [/INST] Creating Receivables Global Ledger codes Select Financials > Receivables > Setup > Receivable Code Setup > Receivable Global Ledger Code. Click Create. Specify this information: Company Select a company number. Receivable Global Ledger Code Specify a Global Ledger code for Receivables. Description Provide a description. Distribution Account Specify the distribution account information for the code. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Customer codes? [/INST] Customer codes Customer codes are codes that are assigned to a customer. They are used as default values for processing, statement, and finance charge options for customers. These are the customer codes: Receivable cycle codes Customer class Credit analyst codes Territory codes Sales representative codes Lock box codes Aging codes Hold codes Invoice type codes Cash application codes Regime codes .</s>

<s>[INST] In the context of INFOR Docs, tell me about Receivable cycle codes? [/INST] Receivable cycle codes Receivable cycle codes are used to control the selection and processing of statements, finance charges, and dunning letters. This table shows the cycle code types: Code Description Balance Forward Statement Define a range of customers that are assigned to the cycle code. If you select this type, then complete the statement assignment fields. Specify the beginning and ending character that represents the first character of the customer name. Open Item Statement Control the frequency and customer selection when you print statements. Finance Charges Control the frequency and customer selection when you assess finance charges. Dunning Letter Control the frequency and customer selection when you print dunning notices. Assign this cycle code to directly flag a customer for dunning notice selection. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating receivable cycle codes? [/INST] Creating receivable cycle codes Select Financials > Receivables > Setup > Receivable Code Setup > Receivable Cycle. Click Create. Specify this information: Company Select a company number. Cycle Code Specify a Receivables cycle code. Cycle Type Select a cycle code type. Begin Range If you select Balance Forward Statement in the Cycle Type field, then specify the beginning range. The Begin Range represents the first character of the customer search name in Customer. End Range If you select Balance Forward Statement in the Cycle Type field, then specify the ending range. The End Range represents the last character of the customer search name in Customer. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Credit analyst records? [/INST] Credit analyst records Credit analyst records contain the name and phone number of the person who is responsible for managing credit. The codes are used for inquiries and reports. You must assign a credit analyst for each customer. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating credit analyst records? [/INST] Creating credit analyst records Select Financials > Receivables > Setup > Receivable Code Setup > Credit Analyst. Click Create. Specify this information: Company Select a company number. Credit Analyst Specify a credit analyst code. Name Specify the name or responsibility of the credit analyst. Phone Country Code/Phone Number/Extension Select the phone country code and specify the phone number/extension of the credit analyst. This field is a free-format field to accommodate a variety of number formats. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Territory codes? [/INST] Territory codes Territory codes are defined for each sales representative. The codes are used for reporting, credit management, and Order Entry You must define at least one territory code for each company. You must assign the territory codes at the customer level. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating territory codes? [/INST] Creating territory codes Select Financials > Receivables > Setup > Receivable Code Setup > Territory. Click Create. Specify this information: Company Select a company number. Territory Specify a sales territory code. Description Provide a description of the sales territory code. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Sales representative codes? [/INST] Sales representative codes Sales representative codes are used to define the name, commission percentage, and territory of a sales representative. You can run several listings by selecting transactions that are associated with an individual or sales representative codes. Specify the name, commission percentage, and territory of the sales representative. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating sales representative codes? [/INST] Creating sales representative codes Select Financials > Receivables > Setup > Receivables Code Setup > Sales Representative. Click Create. Specify this information: Company Select a company number. Sales Representative Specify a sales representative code. Name Specify the name or description of the sales representative. Territory Select a sales territory for the sales representative. Commission Percent Specify a commission percentage rate for the sales representative. Click Save. On the Attachments tab, click Create to specify a sales account information for the attachment. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Receivable lock box codes? [/INST] Receivable lock box codes Lock box codes are used to define the bank name, address, and processing data that is assigned to your interfaced lock box payments. The lock box code is assigned to your customer. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating receivable lock box codes? [/INST] Creating receivable lock box codes Select Financials > Receivables > Setup > Receivable Code Setup > Receivable Lock Box. Click Create. Specify this information: Receivable Lock Box Specify the lock box code that is used to identify an automated payment processing location. Name Specify the name of the lock box. Country Specify the country name. Country is required for VAT and intrastat reporting. Type Select the type of lock box. Latitude Specify the latitude of the location. Longitude Specify the longitude of the location. Altitude Specify the altitude of the location. Company Select the company name that is associated with the payments that are processed through this lock box. Process Level Select the process level that is associated with the payments that are processed through this lock box. Cash Code Select the cash code that is associated with the payments that are processed through this lock box. Currency Specify the currency code of the lock box. The default value is from the currency code that is assigned to the cash code. You can override the default currency code with any currency code that has a relationship to the company currency or cash code currency. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Aging codes? [/INST] Aging codes Aging codes are used as default aging options for your customers. A customer's aging options override aging options that are specified at the company level when you process aging for a customer. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating aging codes? [/INST] Creating aging codes Select Financials > Receivables > Setup > Receivable Code Setup > Aging Codes. Click Create. Specify this information: Company Select a company number. Aging Code Specify an aging code. Description Provide a description for the aging code. Age Credits Rule Select the way in which credit memos are aged when aging across companies. You can select Aged To Last Debit Column , Aged In Current Column , or Aged Respective To date. Age Payments Rule Select a payment aging option. You can select Aged To Last Debit Column , Aged In Current Column , or Aged Respective To date. Age Disputes Rule Select whether disputes are aged using the Default Aging Method when aging across companies. Aging Method Select whether to Age By Due Date or Age By Transaction Date when aging across companies. Current Aging Period Specify the number of current days that are used when aging across companies. This field is used to define the separation between current and future aging periods. Current and future aging periods contain transactions that are not past due for due date agings, or past transaction date for transaction date agings. Age Periods (1, 2, 3, 4) Specify the aging periods that are used when aging across companies. Specify the periods in consecutive and ascending order. If these fields are blank, then 30, 60, 90, and 120 are the default values. There are a total of seven aging periods. Additional Aging Periods Select this check box to display three additional Aging Periods fields and one additional Future Days field. Age Periods (5, 6, 7) If the Additional Aging Periods is selected, then specify three aging periods that are used when aging across companies. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Receivable hold codes? [/INST] Receivable hold codes Hold codes are used in Order Entry or external systems to prevent orders from being processed. Hold codes do not limit any Receivables processing for a customer on hold. Hold codes are assessed and reported on by Receivables. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating receivable hold codes? [/INST] Creating receivable hold codes Select Financials > Receivables > Setup > Receivable Code Setup > Receivable Hold Code. Click Create. Specify this information: Customer Group Select the customer group. Hold Code Specify the hold code that is assigned to various levels. Description Provide the description of the hold code. Customer Applicable Select whether the hold code can be applied to a customer. Customer Order Applicable Select whether the hold code can be applied at the order level. Customer Order Line Applicable Select whether the hold code can be applied at the order line level. Customer Order Inventory Release Select whether the inventory is committed to the order or whether the order line is released when this hold code is applied. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Invoice type codes? [/INST] Invoice type codes Invoice type codes are optional. They are used to define the type of billing or receivables invoice. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating invoice type codes? [/INST] Creating invoice type codes Select Financials > Receivables > Setup > Receivable Code Setup > Invoice Type Code. Click Create. Specify this information: Invoice Type Code Select an invoice type code. Description Provide a description for the code. Payment Terms Optionally, select a payment terms code to be associated with the customer invoice type code. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Cash application codes? [/INST] Cash application codes Use cash application codes to create a user-defined algorithm. The algorithm may be used to create selections for application methods, incorporation of aging balances and processing rules, and multiple open item selections based on data conditions. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating cash application codes? [/INST] Creating cash application codes Select Financials > Receivables > Setup > Receivable Code Setup > Cash Application Code. Click Create. Specify this information: Automatic Cash Application Code Select a cash application code. Description Provide a description for the code. Methods Based Transaction Set Select this check box to select one or more methods based processing methods. Remittance Method Select this check box to apply the payment’s remittance records as a reference for open invoices. Last Statement Method Select this check box to apply the oldest payments to the open items on the customer's last statement. Aging Period Method Select this check box to apply the payments that are passed from the payment amount to these combinations of aged period balances: Sum all periods from Future 1 to Period 8. If the periods match, then apply the changes to all detail. Match each period from Future 1 to Period 8. If any matches are found, then apply the changes to the respective detail. Sum all past due periods. If the periods match, then apply the changes to the respective detail records. Sum all past due periods and the current period. If the periods match, then apply the changes to the respective detail. Sum the current period and the past due Period 1. If the periods match, then apply the changes to the respective detail. User Defined Based Select this check box to define a Customer Group condition. Custom Group Define a custom group to create a simple to complex condition that contains a user-defined set of rules within the Receivable Invoice Detail business class. A payment is only applied to the Receivable Invoice Detail records that meet the condition. Oldest Based Select this check box to apply the oldest payments to the oldest invoices and debit memos. Credit Memo Option Select whether credit memos must be Process All First , Exempt , or Process In Order. Exempt Debit Memos Select this check box if debit memos are exempt from processing. Exempt Disputes Select this check box if disputes are exempt from processing. Exempt Application Tolerances Select this check box if application tolerances are exempt from processing. Exempt EFT Transactions Select this check box if Electronic Funds Transfer-based transactions are exempt from processing. Exempt Discounting Select this check box if discounting is exempt from processing. Include payment codes Select the payment codes to include the transaction to be processed. Exclude payment codes Select the payment codes to exclude the transaction to be processed. Include invoice type codes Select the invoice type codes to include the transaction to be processed. Exclude invoice type codes Select the invoice type codes to exclude the transaction to be processed. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Regime codes? [/INST] Regime codes Regime Codes are customs-based codes that may be added to Billing and Receivable invoices. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating regime codes? [/INST] Creating regime codes Select Financials > Receivables > Setup > Receivable Code Setup > Regime Code. Click Create. Specify a Regime Code and a Description. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Receivables fund accounting rules? [/INST] Receivables fund accounting rules If you have fund accounting enabled, you can create rules that specify how funds are distributed. Optional fund accounting rules have been enabled for the creation of detail invoice accrual general ledger account entries. The cash application process to offset those entries is also enabled. See Enabling and disabling fund accounting. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating Receivables fund accounting rules? [/INST] Creating Receivables fund accounting rules Select Financials > Receivables > Setup > Receivables Code Setup > Fund Accounting Rules. Click Create. Specify this information: Type Select the fund accounting rule type. Select Receivables for invoices that are created in Project Ledger and Receivables. Select Billing for invoices that are created in Billing for cash application offsets. The same rule must be specified as a Billing rule. The rules should match to ensure that Billing invoice accrual general ledger account entries have corresponding offset invoice accrual entries for cash applications. Priority Specify a number for the priority of the rule relative to other fund accounting rules. Name, Description Specify a name and description for the fund accounting rule. Distribution Rule Select the distribution rule that will apply to the fund. Finance Structure Select the finance structure elements for the fund accounting rule. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Receivables fund accounting example? [/INST] Receivables fund accounting example This is an example of how fund account rules are used for Receivables invoice creation and cash application processing. With fund accounting enabled, invoice accrual general ledger account entries are calculated in this order: Receivables Type for Receivables invoice creation and corresponding cash application finance structure rules. Billing Type for Billing invoice cash application finance structure rules. The general ledger chart account from the invoice’s accrual code general ledger account. Remaining elements from originating invoice distribution. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Customer setup? [/INST] Customer setup Before you can process Receivables , you must set up your customer defaults, customers, and company customers. A customer is person or entity from whom you charge and collect money. A customer record contains the name, address, limits, and identifiers for each customer of a customer group. The customer is defined at the customer group level so that customers with balances accumulated across companies can be shared. By specifying company customers, you can establish company-specific processing and cash application rules for a customer. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Customer default codes? [/INST] Customer default codes Customer default codes can be used to define customers that have similar parameters. You can override these defaults at the individual company customer level. You must specify at least one customer default code for each company. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating customer default codes? [/INST] Creating customer default codes Select Financials > Receivables > Setup > Receivables Code Setup > Default Codes. Click Create. Specify this information: Company Select a company number. Default Code Specify a customer default code. Description Provide a description for the code. On the Main tab, specify this information: Credit Analyst Select a credit analyst number to use on customers that are assigned this code. Payment Terms Specify the payment terms code to use on customers that are assigned this code. Major, Minor Class Select the major and minor classes to use on customers that are assigned this code. Aging Code Select an aging code to use on customers that are assigned this code. Remit Lockbox Select the remit lock box code that is used on customers assigned this code. Local Specify the locale information. Sales Representative Select the sales representative to use on the customers that are assigned this code. Memo Payment Terms Select a memo terms code to use on customers that are assigned this code. Payment Cod Select the payment code of the customer. AR Code Select the Receivables code that is used on customers that are assigned this code. Tax Code Select the tax code to use on taxable line items during invoice entry for customers that are assigned this code. Exempt Select this check box if the customers that are assigned this default code are exempt from taxes. In the Processing Rules section, specify this information: Automatic Dunning Cycle Select this check box if past due notices are automatically created for customers that are assigned this default code. Select the dunning cycle. Age Disputes Select if disputes are aged using the default aging method that is specified for the company. If this field is blank, then the age disputes option that is specified for the company is used. BOE Processing Type If you select Yes in the Bills of Exchange field for the Customer Group on the company, then select a BOE processing type. Credit Percent Review Specify the percent of the customer's credit limit that causes the customer to require a review. If this field is blank, then 100 is the default. Disputes Financed Select this check box to assess finance charges on disputed invoice amounts. If this field is blank, then the disputes finance option that is defined for the company is used. Currency Revaluation Select if the transaction currency is revalued against the base currency to account for exchange rate fluctuations when the transaction is processed. On the Billing tab, specify this information: Customer Code Select a customer code for report considerations in customer classification. Price List Select a price list to automatically price customer orders and billing invoices. Territory Select a sales territory to use for limited selections and reporting. Carrier Select the freight carrier that is associated to the customer. This field must be a valid Payables vendor. Freight Code Select a freight code to identify the required edits during the shipping feedback. This field must be a valid Billing freight code. Broken Case Charge Select this check box if a broken case charge is required to satisfy a customer order in Item and Order Billing. Sales Representative 2 Select a secondary sales representative that is assigned for customers. Commission Split Select a commission split that is used by Item and Order Billing A percentage of the total order value is used as the basis for the second sales representative's commission. Invoicing Line Items Select this check box if the Billing line items are to be interfaced into Receivables for an invoice. On the Application tab, specify this information: Discount Reason Code Select a discount reason code to use on customers that are assigned this default code. This is used for earned discounts during manual and automatic cash application. Automatic Cash Application, Application Method Select this check box if the cash is automatically applied for customers that are assigned this code. Select the application method. Application Code If you selected User Defined in Application Method and Open Item in Processing Method , then select an automatic cash application code. Print Chargebacks Select this check box to indicate that chargeback notices are printed. Detail Chargeback Dates Select the dates that are used to calculate the transaction and due dates for detail chargebacks. Processing Method Select whether the customers that have assigned this default code use Open Item or Balance Forward Receivables processing. Payment Grace Days Specify the number of grace days to add to the discount date so that automatic discount occurs during cash application. If this field is blank, then the payment grace days that are defined for the company is used. Automatic Transaction Removal Select this check box to automatically write off transactions. Automatic Apply Mixed Signed Lines Select this check box to apply credit line items to debit line items in order to create a transaction with only same-signed line items that are open. This option is used to eliminate problems that may occur when open status processing is done with mixed signed line items. In the Application Tolerances section, specify this information: Maximum Shortage Amount/or Percent/ Reason Code Specify in company base currency or in percentage up to three maximum shortage amounts that are used during cash application. If you define more than one application tolerance, then you must define the maximum amounts in consecutive and ascending order. For each level of tolerance, specify the reason code for this solution tolerance. This code is used on automatic adjustment tolerances during cash application. Maximum Overage Amount/or Percent/Reason Code Specify in company base currency or in percentage the maximum payment overage amount that is used during cash application. Overage amounts within the maximum amount are automatically adjusted during cash application. For each level of tolerance, specify the reason code for this overage. This code is used on automatic adjustment tolerances during cash application. On the Statement tab, specify this information: Required Select this check box to require statements for customers that are assigned this default code. Cycle Code Select a statement cycle code to use on customers that are assigned this default code. Past Due Only Select this check box to create statements for past due invoices only. Over Credit Limit Only Select this check box to create statements for customers with balances that exceed the credit limit only. Zero Balance Select this check box to create statements for customers with zero balance. Credit Balance Select this check box to create statements for customers with a credit balance. On the Finance Charge tab, specify this information: Charge Type Select the type of finance charge to assess for customers that are assigned this default code. Rate Code Select a rate code to use on customers that are assigned this default code. This code contains a monthly percentage rate that is used to calculate finance charges for the customer. Cycle Code Select a finance charge cycle code to use on customers that are assigned this default code. This code is used to group customers for finance charge processing. Grace Days Specify the number of grace days to add to a transaction's due date before finance charges are assessed. Print Notice Select this check box to print finance charge documents. Calculation Method Select the method by which finance charges are calculated. Invoice Minimum Specify the minimum finance charge amount for an invoice. Customer Minimum Specify the minimum finance charge for a customer. Charge Customer Minimum Select this check box to charge a customer the minimum finance charge. On the Dunning Advanced tab, specify this information: Dunning Letter Indicator Select this check box to use the advanced dunning letter process for this customer. Dunning Process Code Select the dunning process code for the customer. This is a unique code that represents a combination of dunning letter options. Assess Dunning Fee Select this check box to assess a dunning letter fee. Multiple Dunning Letters Select this check box to create multiple dunning letters per dunning cycle. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating customers? [/INST] Creating customers Select Financials > Receivables > Manage Customers > Customers. On the Customers tab, click Create. Specify this information: Customer Group Select the customer group. Customer Name Specify the customer name. Customer Reference Specify the customer reference. Legal Name Specify the legal name. Search Name Specify the search name. On the Main tab, specify this information: Contact Specify the name of the primary contact for this customer. If this field is blank, then the contact that is specified for the customer is the default. Contact Title Specify the position of the customer contact. Phone Country Code/Phone Number/Extension Select a phone country code and specify the number and extension. Email Address Specify the email address for the customer contact. URL Address Specify the URL for the customer contact. Credit Agency Code Specify the credit relationship code. Credit Agency Date Select the credit agency date. Credit Agency Number Specify the credit agency number. Tax Identification Type Select the tax identification type for the company. Tax ID Specify the tax ID. Check Digit Type Select the check digit type. Default VAT Registration Number Specify the default value-added tax identification number. Default VAT Registration Country Select the country for which the default value-added tax identification number applies to. Order Entry Address Override Select this check box for order entry address override. Credit Limit Specify in company base currency the total amount of credit to be extended to this customer. If this field is blank, then the credit limit that is specified for the customer is the default. Order Limit Specify in company base currency the total order amount to place on this customer. If this field is blank, then the order limit that is specified for the customer is the default. Hold Code Specify the hold code to prevent the customer from placing orders. If this field is blank, then the hold code that is assigned to the customer is the default. On the Address tab, specify this information: Country Select the country. Street Address Specify the street address for the customer. City Specify the city for the customer. State/Province Select the state or province for the customer. Post Code Specify the postal code for the customer. County/District Specify the county or district for the customer. Type Select the address type. Options are Post Office Box , Street , Military , or Undefined. Latitude Specify the latitude of the location. Longitude Specify the longitude of the location. Altitude Specify the altitude of the location. On the Vendor tab, select the Vendor Group and Vendor where the customer belongs. Click Save. The Bill To and the Attachments tabs are now available. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Assigning tax area IDs? [/INST] Assigning tax area IDs Use this procedure to assign tax area IDs to customers, vendors, billing process levels, inventory location, and projects. Tax area IDs are automatically assigned to new tax locations when you add a new record on either Tax Area IDs or Ship To After you define and add the required information for a new record, the record is updated and a tax area ID is assigned. Select Financials > Receivables > Manage Customers > Customers. Click Create. Specify the required information for a new record. Click Save. The record is added and a tax area ID is assigned and displayed here: On Customer , the tax area ID is displayed in the Tax Code field on the Processing tab. On Customer Ship To , the tax area ID is displayed in the Tax Code field on the Billing tab. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Processing BOE and EFT banks? [/INST] Processing BOE and EFT banks The Banks tab is displayed when the Bill of Exchange Processing check box is selected on the associated Customer Group. The Banks tab also is displayed if the associated the EFT processing check box on the associated Customer Group in Company. Select Financials > Receivables > Manage Customers > Company Customers. Select a company record. On the Banks tab, click Create. In the Bill of Exchange And Electronics Funds Transfer Bank section, specify this information: Bank Type Select a bank type to indicate if the bank account is used for Bills of Exchange processing or Electronic Funds Transfer processing. Bank Specify the bank identification for the customer's bank. Banks that are used for Bills of Exchange processing must be defined in Cash Management. Account Number Specify the bank-assigned number of the customer's bank account. RIB Key Specify the bank account RIB key value. Account Validation Select the type of account number validation. Default Bank Select this check box if this bank and account number is the bank that is used in Bills of Exchange processing. Bic ID Specify the Bank Identifier Code (BIC) that is associated with the bank account number. Mandate Type Select the direct debit type that is associated with the bank account number. Mandate ID Specify the mandate ID that is associated with the bank account number. In the Electronic Funds Transfer Processing section, specify this information: Start Date Select the start date of EFT selection for this bank account. End Date Select the end date of EFT selection for this bank account. Note: Date ranges cannot overlap for the same bank account type. Prenotification Required Select this check box if sending a prenote is required for this bank account. Prenotification Date Select the date that the prenote is sent to the customer in EFT processing. Prenotification Status Select the status of the prenote. Funds Transfer Type Select the funds transfer type. Account Type Select whether the account type is Current/ Checking , Savings , Futsuu (Savings) , Touza (Current) , Chochiku , Sonota (Others) , or Others. Bank Transaction Code Specify the value that is used for bank account verification. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating customer bill to? [/INST] Creating customer bill to Select Financials > Receivables > Manage Customers > Customers. Open a customer record. On the Bill To tab, click Create. Specify this information: Bill To Specify a bill to define the alternate bill to information. Name Specify a name for the customer. Country Specify the country of the billed customer. Street Address Specify the street address of the billed customer. City Specify the city of the billed customer. State/Province Specify the state or province of the billed customer. Post Code Specify the postal code of the billed customer. County/District Specify the county or district of the billed customer. Type Specify the address type of the billed customer. Latitude Specify the latitude of the location. Longitude Specify the longitude of the location. Altitude Specify the altitude of the location. E-mail Address Specify the email address of the billed customer. Default Bill To Select this check box to bill to this customer. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating funds transfer? [/INST] Creating funds transfer The Funds Transfer tab is displayed when the associated Customer Group selects the EFT processing check box in Company. Select Financials > Receivables > Manage Customers > Company Customers. Select a company record. On the Funds Transfer tab, click Create. Specify this information: Prenotification Select the prenotification type of the EFT transaction. If Exempt is selected, then the open items are only processed when open item due date is selected for processing. Notification Method Select the delivery method of customer notification for EFT transactions for both pre-state and final state transactions. Adjustment Method Select the delivery method of customer notification for EFT transactions adjustments. Payment Format Select the output file payment format for EFT transactions. User 1 field/User 2 field Specify up to two user-defined fields. Hold All Processing Select this check box to stop all EFT processing. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating funds transfer for customers? [/INST] Creating funds transfer for customers The Funds Transfer Customers tab is displayed when the associated Customer Group selects the EFT processing check box in Company. Select Financials > Receivables > Manage Customers > Company Customers. Select a company record. On the Funds Transfer Customers tab, click Create. Specify this information: Customer Select a customer number. Name Specify a name for the customer. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating customer attachments? [/INST] Creating customer attachments Select Financials > Receivables > Manage Customers > Customers. Open a customer record. On the Attachments tab, click Create. Click the folder icon next to the Attachments field and select a file. Specify a comment for the file in the Comments field. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Company customers? [/INST] Company customers Use Company Customer setup to define and maintain customers at the company level. When creating the company customer, the values from the specified customer are the default code and the company. You can override any of these values in the company customer setup. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating company customers? [/INST] Creating company customers Select Financials > Receivables > Manage Customers > Company Customers. Click Create. Specify this information: Company Select a company number. Customer Select a customer number. Start Date Select the start date for the customer. If this field is blank, then the system date is used. Status Select the status of the customer. If the customer is Inactive , then you cannot specify invoices in Invoice Batch or Transaction Interface If the status is Delete , then you cannot specify payments, memos, or invoices. Default Code Select the customer default code that is assigned to the customer. Sales Representative Select the primary sales representative that is assigned to the customer. If this field is blank, then the sales representative that is assigned in Default Codes is used. Credit Analyst Select the credit analyst that is assigned to the customer. If this field is blank, then the credit analyst that is assigned in Default Codes is used. On the Main tab, specify this information. Receivable Hold Code Select a hold code to prevent the customer form placing orders. If this field is blank, then the hold code that is assigned in Customers is used. Carrier Flag Select this check box for the carrier flag. Affiliate Select this check box if the customer is an affiliate. Affiliate Ownership If the Affiliate check box is selected, select the type of affiliate ownership: Parent Enterprises , Subsidiary Enterprises , or Fellow Enterprises. Risk Code Specify a risk code for this customer. If this field is blank, then the risk code that is defined for the company is used. Credit Limit Specify the total amount of credit in company base currency that is extended to the customer. If this field is blank, then the credit limit that is defined for the customer is used. Order Limit Specify in company based currency the total order amount that is placed on this customer. If this field is blank, then the order limit that is defined for the customer is used. Credit Limit Date Specify the date of the customer's last credit limit review. The Credit Review Days are added to Credit Limit Date to determine the next credit limit review. If this field is blank, then Start Date is used. Credit Review Days Specify the number of days to add to Credit Limit Date to determine the date of the customer's next credit review. Locale Specify the locale information. Currency Specify the currency code to use on the customer's transactions during entry. If this field is blank, then the company base currency that is defined in Global Ledger is used. Currency Revaluation Select this check box to revalue transaction currencies against company base currency to account for exchange rate fluctuations. Major Class Select the major class code for the customer. If this field is blank, then the major class that is assigned to the customer default code in Customers is used. Minor Class Select the minor class code for the customer. If this field is blank, then the major class that is assigned to the customer default code in Customers is used. National Account If this company customer is a Child customer, then the National Account parent company customer values are displayed. The value automatically shows and cannot be overridden when the National Account Type is Parent or Child. Note: The Parent or Child customer is displayed in the National Account Type if the company customer is part of the National Account. No is displayed if this company customer is not part of a National Account. In the Contact Information section, specify this information: Contact Specify the name of the primary contact for this customer. If this field is blank, then the contact that is defined in Customers is used. E Mail Specify the email address of the primary contact. Link Specify a link for the customer contact. Phone Country Code/Phone Number/Extension Select the phone country code and specify the phone number/extension of the contact. These fields are free-format to accommodate a variety of number formats. Fax Country Code/Phone Number/Extension Select the fax country code and specify the fax number/extension of the contact. These fields are free-format to accommodate a variety of number formats. Telex Specify the telex number for the customer. This field is free format to accommodate a variety of number formats. EDI Specify the electronic data interchange (EDI) number that is assigned to the customer. Alt EDI Specify the alternate EDI number or address. Alt EDI Type Specify the type of alternate EDI number. On the Address tab, you can view the Country , Type , Latitude , Longitude , and Altitude fields. Click Save. The Customer Comments , Transaction Comments , National Account Children , Process Level Inclusion , Contacts , Bank Accounts , Attachments , and Invoice Types tabs are now available. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating company customer billing options? [/INST] Creating company customer billing options Select Financials > Receivables > Manage Customers > Company Customers. Click Create. On the Billing tab, specify this information: Customer Code Select a customer code for report considerations in customer classification. Price List Select a price list to automatically price customer orders and billing invoices. Territory Select a sales territory to use for limited selections and reporting. Carrier Select the freight carrier that is associated to the customer. This field must be a valid Payables vendor. Billing Freight Code Select a freight code to identify the required edits during the shipping feedback. This field must be a valid Billing freight code. Broken Case Charge Select this check box if a broken case charge is required to satisfy a customer order in Item and Order Billing. Salesman 2 Select a secondary salesman that is assigned for customers. Commission Split Select a commission split that is used by Item and Order Billing A percentage of the total order value is used as the basis for the second sales representative's commission. Invoicing Line Items Select this check box if the Billing line items are to be interfaced into Receivables for an invoice. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating company customer processing options? [/INST] Creating company customer processing options You must set up customer default code for your processing, statement, and finance charge options. Select Financials > Receivables > Manage Customers > Company Customers. Click Create. On the Processing Rules tab, specify this information: Search Name Specify the search name for the customer to search for customers online and sort customers on reports. If this field is blank, then the search name that is assigned for the customer in Customers is used. Dispute Finance Charge Select this check box to assess finance charges on disputed invoice amounts. If this field is blank, then the Dispute Finance Charge field in Default Codes is used. Automatic dunning Select this check box if Dunning Letter Select is automatically created past due notices for the customer. If this field is blank, then the Automatic Dunning field in Default Codes is used. Age Disputes Select if disputes are aged using the default aging method defined for the company. If this field is blank, the Age Disputes field in Default Codes is used. Dunning Cycle Specify the dunning cycle if past due notices are automatically created for the customer. If this field is blank, then the auto dunning option that is assigned to the customer is used. Credit Review Percent Specify the percent of a customer's credit limit requiring a review. If this field is blank, then the credit percent review value that is defined in Default Codes is used. BOE Processing Type If you select the Bills of Exchange field in Customer Group , then specify a bill of exchange option. If this field is blank, then the bills of exchange option that is defined in Default Codes is used. In the Codes section, specify this information: Payment Terms Select a payment terms code to calculate due dates and discount data for the customer's invoices. If this field is blank, then the invoice terms code in Default Codes is used. Memo Payment Terms Specify the memo payment terms code. If this field is blank, then the memo payment term code that is assigned in Customer Defaults is used. Foreign Economic Regulatory Code Specify the foreign economic regulatory code. Foreign economic regulatory payment codes are used on payment files that are required for some countries. If this field is blank, then the foreign economic regulatory code in Default Codes is used. AR Code Select the Receivables code for the customer that is used for open item processing. This code overrides the AR code of the process level during open item entry such as memos and invoices. If this field is blank, then the accounts receivable code that is defined in Default Codes is used. Remit Lockbox Select the remit-to lock box code that is used for the payment receipt. If this field is blank, then the remit lock box defined in Default Codes is used. The company name and address is also used for the remit to address on external accounts receivable forms. For example, statements, request for payment notices, and past due notices. Payment Code Select the payment code. Aging Code Select an aging code for the customer that is used for single customer aging. If this field is blank, then the aging code that is defined for the customer in Default Codes is used. Tax Code Select the tax code to use on the taxable line items during invoice entry for the customer. If this field is blank, then the tax code that is that is defined in Default Codes is used. Exempt Select this check box if the customer exempts from tax. If this field is blank, then the tax exempt option in Default Codes is used. In the Value Added Tax section, specify this information: Customer Type Select whether the customer type for VAT reporting is EEC Unregistered , Export , Domestic , or EEC Registered. Country Select the country component of the VAT registration number. This field, together with the registration number, create the VAT registration number for the company on the tax transaction. Registration Number Specify the number component of the VAT registration number. This field, together with the Country field, create the VAT registration number. In the Finance Charge Options section, specify this information: Charge Type Select whether the assessed type of charge is Finance Charges , Late Payment Charges , Both , or None. Rate Code Select a rate code for the customer. This code contains a monthly percentage rate which is used to calculate finance charges for a customer. If this field is blank, then the assigned rate charge code is used. Cycle Code Select a cycle code to finance charges to group customers with cycle codes for processing finance charges. Grace Days Specify the number of grace days to add to a transaction's due date before finance charges are assessed. If this field is blank,then the grace days that are defined are used. Print Notice Select this check box if finance charge documents are printed. If this field is blank, then the print notice option defined for the customer default code is the used. Calculation Method Select Net Balance Calculation to assess one finance charge based on the net amount of past due open items. Select Calculate Per Transaction to assess finance charges individually for each past due and paid late open item. Invoice Minimum Specify the minimum finance charge amount for an invoice. Customer Minimum If you select Charge Customer Minimum , then specify in company base currency the minimum finance charge amount to be assessed. If the calculated finance charge for the customer is less than the value you define, then the minimum charge is assessed. Charge Customer Minimum Select this check box to charge the minimum finance charge if the calculated amount is less than the minimum amount. If the minimum amount is blank, then the calculated amount is charged. Fixed Administrative Fee When a finance charge is assessed for the late payments, an additional fixed administrative fee can be charged. See Setting up interest charges on overdue debts. In the Statement Options section, specify this information: Statement Required Select this check box if statements are required for the customer. If this field is blank, then the statements required option that is defined in Default Codes is used. Open Item Cycle Select a statement cycle code to group customers for statement processing. If this field is blank, then the cycle code that is defined for the customer default code is used. Or Balance Forward Cycle Select the balance forward cycle code to group customers for processing statements. Past Due Only Select this check box whether statements are created for past due invoices only. If this field is blank, then the past due only option for the customer default code is used. Over Credit Limit Only Select this check box if a statement is only created when the customer's balance exceeds the credit limit. If this field is blank,then the over credit limit only option that is defined for the customer default code is used. Zero Balance Select this check box if statements are created when the customer has a zero balance. If this field is blank, then the zero balance option for the customer default code is used. Credit Balance Select this check box if a statement is created when the customer has a credit balance. If this field is blank, then the credit balance option for the customer default code is used. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating company customer cash application options? [/INST] Creating company customer cash application options You must define the cash application tolerances and discounts for your company customer. Select Financials > Receivables > Manage Customers > Company Customers. Click Create. On the Cash Application tab, specify this information: Discount Adjustment Reason Select a discount reason code for earned discounts during manual and automatic cash application. If this field is blank, then the discount reason code in Default Codes is used. Grace Days Specify the number of grace days to the discount date during the automatic cash application discount. If this field is blank, then the payment grace days in Default Codes are used. Automatic Application Method Select whether the customer uses None , Algorithm , Balance Forward , Last Statement , Remittance , or User Defined Receivables processing. If this field is blank, then the application method in Default Codes is used. Automatic Application Code If you selected User Defined in Automatic Application Method and Open Item in Processing Method , then select an automatic cash application code. Processing Method Select whether the customer uses Balance Forward or Open Item processing. Detail Chargeback Dates Select whether the chargeback date is used for Invoice or Payment. Automatic Transaction Removal Select this check box to automatically write-off transactions. Automatic Cash Application Select this check box if the cash is automatically applied in Automatic Cash Application If this field is blank, then the automatic cash application option in Default Codes is used. Automatically Apply Mixed Signed Select this check box if the transactions with mixed signed line items have applied the credit lines to the debit lines. This action is required during transaction interface or transaction release. Third Party Payer Select this check box if third party payments are used. The third party payment process is used to apply a payment to referenced open items. Print Chargebacks Select this check box to print the chargeback notices. If this field is blank, then the print chargeback notices option in Default Codes is used. In the Application Tolerances section, specify this information: Maximum Shortage Amount/Percent Specify up to three company-based maximum shortage currency amounts or percentages. If you define more than one application tolerance, then you must define the maximum amounts in consecutive and ascending order. If these fields are blank, then the maximum amount in Default Codes is used. Reason Code Select up to three reason codes. These codes are the defaults for automatic adjustment tolerances during cash application. If these fields are blank, then the reason code in Default Codes is used. In the Maximum Overage section, specify this information: Maximum Overage Amount/Percent Specify the company-based maximum overage currency amount or percentage. Maximum overage amounts are automatically adjusted during cash application. Reason Code Select a reason code. This code is used on automatic adjustment tolerances during cash application. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating company customer dunning options? [/INST] Creating company customer dunning options Select Financials > Receivables > Manage Customers > Company Customers. Click Create. On the Dunning tab, specify this information: Dunning Letter Indicator Select this check box if the dunning letter is used for customer. Multiple Dunning Letters Select this check box if multiple dunning letters are created per dunning cycle. Assess Dunning Fee Select this check box if the dunning letter fee is assessed. Dunning Process Code Select a dunning letter process code that represents a combination of dunning letter options. Last Dunning Letter Date/Level/Code Select the date the last dunning letter is sent and specify the level of the last dunning letter and the text code. Credit Agency Name Specify the credit agency name that is used if you are required to send a dunning letter to a customer's credit agency. Country Select the credit agency country. Street Address Specify the credit agency street address. City Specify the credit agency city. State/Province Select the credit agency state or province. Post Code Specify the credit agency postal code. County/District Specify the credit agency county or district. Type Select whether the address type is Post Office Box , Street , Military , or Undefined. Latitude Specify the latitude of the location. Longitude Specify the longitude of the location. Altitude Specify the altitude of the location. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Customer contacts? [/INST] Customer contacts Specify additional contacts for your customers. For example, names and phone numbers. Contacts are displayed in responsibility code order. You can provide an unlimited number of contacts. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating customer contacts? [/INST] Creating customer contacts Select Financials > Receivables > Manage Customers > Company Customers. Select a customer record. On the Contacts tab, click Create. Specify this information: Contact Specify a contact code that describes the responsibility of the customer contact. Name Specify the name of the customer contact. Contact Description Provide a contact description. Phone Country Code/Phone Number/Extension Select the phone country code and specify the phone number/extension of the customer contact. This field is free-form to accommodate a variety of telephone number formats. Fax Country Code/Phone Number/Extension Select the fax country code and specify the fax number/extension for the customer contact. This field is free-form to accommodate a variety of telephone number formats. E-mail Specify the email address of the customer contact. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about National account relationships? [/INST] National account relationships National Accounts are used to identify a payment relationship between customers. A customer that belongs to a national account can make payments for any other customers that belong to the same national account. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating national accounts? [/INST] Creating national accounts Select Financials > Receivables > Manage Customers > National Accounts. Click Create. Specify this information: Account Company Select a company number for the national account. Account Customer Select a customer number for the national account. Account Credit Limit Specify the total amount of credit, in customer group currency, that is extended to all customers for the national account. Hold Code Assign a hold code to a national account to prevent orders from being processed for customers. On the Invoiced Customer tab, specify this information: Company Select a company number for the invoiced customer. Invoiced Customer Select an invoiced customer number that is assigned to the national account. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Configuring national account statement processing rules? [/INST] Configuring national account statement processing rules Select Financials > Receivables > Manage Customers > National Accounts. Select a national account customer. Click Statement. In the National Account Statement Options section, specify this information: Required Select this check box if the statements are required for the customer. Cycle Code Select a cycle code. NA Summary Select this check box to print the national account summary statement. In the Open Item Statement Options section, specify this information: Zero Balance Select this check box if the statements are created for the customers with zero balance. Past Due Only Select this check box if the statements are only created for past due invoices. Over Credit Limit Only Select this check box if the statements are only created for the customers with balances that exceed the credit limit. Credit Balance Select this check box to create statements for customers with a credit balance. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Configuring order entry customers? [/INST] Configuring order entry customers Select Financials > Receivables > Manage Customers > National Accounts. Select a national account customer. Click Order Entry Customer. Specify this information: Allow Returns Select No , Yes , or Limit for allowing returns. Last Return Date Select the last return date that is allowed for the customer. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating national account relationships? [/INST] Creating national account relationships Select Financials > Receivables > Manage Customers > Company Customers. Select a customer record. On the National Account Children tab, click Create. Specify this information: Company Select a company number for the invoiced customer. Invoiced Customer Select an invoiced customer number that is assigned to the national account. Company Currency Select a company currency. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about MICR cross reference? [/INST] MICR cross reference You can cross reference a customer to one or multiple MICR (Magnetic Ink Character Recognition) numbers that belong to that customer. You can specify the MICR number during cash entry without knowing the customer number. Cross references are required if you interface payments from a lock box. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Company customer bank accounts? [/INST] Company customer bank accounts Bank accounts used to cross reference a customer number for assignment purposes on incoming customer payments are established in the company customer bank account business class. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating company customer bank accounts? [/INST] Creating company customer bank accounts Select Financials > Receivables > Manage Customers > Company Customers. Select a company record. On the Bank Accounts tab, click Create. Specify this information: Customer Bank Entity Specify the name of the bank. Customer Bank Account Number Specify the bank-assigned account number that is used for the MICR customer relationship. RIB Key Specify the RIB key value for the bank account number. Bank Account Validation Type Select the bank account validation type. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating customer comments? [/INST] Creating customer comments Select Financials > Receivables > Manage Customers > Company Customers. Select a company record. On the Customer Comments tab, click Create. Specify this information: Begin Date Select the date the comment becomes valid. If this field is blank, then the system date is the default. End Date Select the last date this comment is valid. If this field is blank, then fourteen days are added to the beginning date to use an ending date. Print Code Select whether the comment is Display only, Print on various reports only, Both Display And Print , or displayed only on Order Entry Forms. Description Provide a description for the comment. Click Save. Optionally, on the Attachments tab, click Create. You can insert an attachment file for the comment. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating transaction comments? [/INST] Creating transaction comments Select Financials > Receivables > Manage Customers > Company Customers. Select a company record. On the Transaction Comments tab, click Create. Specify this information: Transaction Type Select the transaction type. Transaction Specify the transaction to identify the invoice, credit memo, or debit memo. Begin Date Select the date the comment becomes valid. If this field is blank, then the system date is the default. End Date Select the last date this comment is valid. If this field is blank, then fourteen days are added to the beginning date to use an ending date. Print Code Select whether the comment is Display only, Print on various reports only, Both Display And Print , or displayed only on Order Entry Forms. Description Provide a description for the comment. Click Save. Optionally, on the Attachments tab, click Create. You can insert an attachment file for the comment. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating process level inclusions? [/INST] Creating process level inclusions Select Financials > Receivables > Manage Customers > Company Customers. Select a company record. On the Process Level Inclusion tab, click Create. Specify this information: Process Level Select a process level. Include Process Level Select this check box if the process level is included for customers. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating company customer invoice types? [/INST] Creating company customer invoice types Use company customer invoice type codes to define an inclusive set of invoice type codes. Billing Invoice or Receivable Invoice selects invoice type codes that are limited to those defined for a company customer. If no codes exist at the company customer level, then you can select from the master list of invoice type codes. Select Financials > Receivables > Manage Customers > Company Customers. Select a company customer record. On the Invoice Types tab, click Create. Specify this information: Invoice Type Code Select an invoice type code. Payment Terms Optionally, select a payment terms code to be associated with the customer invoice type code. Default Select Yes if this code is the default company customer invoice type code for billing and receivables invoices. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Customer representatives? [/INST] Customer representatives Customer representatives can use one or more representatives from a company customer entity to be registered as an approved external access user to view their Receivables data. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating customer representatives, versions released before June 2022? [/INST] Creating customer representatives, versions released before June 2022 Use this procedure to create a customer representative in Financials versions released before June 2022. Landmark Security is used for the registration, authentication, and authorization of customer representative contacts in the Billing and Receivables portal. Select Financials > Receivables > Manage Customers > Customer Representatives. Click Create. The Create button is available on Validated , Rejected , and All tabs. Specify this information: Customer Group Select a customer group. Customer Representative Name Specify the name of the customer representative. On the Primary Contact Information tab, specify this information: User Name Assign a user name for the customer representative. Password/Confirm Password Specify a password and retype it to confirm. In the Primary Contact section, specify this information: First Name Specify the first name of the customer representative. Last Name Specify the last name of the customer representative. Phone Number/Ext. Select the phone country code and specify the phone number/extension for the vendor. Email Address Specify the email address of the customer representative. On the Company Information tab, specify this information: Dun & Bradstreet Specify the Dun and Bradstreet number. Tax Id Type Select the tax ID type. Tax Id Specify the tax ID. In the Related Company Customer section, specify this information: Company Select the associated company. Customer Select the associated customer. In the Mailing Address section, specify this information: Country Select a country code for the mailing address. Street Address Specify a street address. City Specify a city for the mailing address. State/Province Select a state or province for the mailing address. Post Code Specify a postal code for the mailing address. County/District Specify a county or district for the mailing address. Click Save. The Contacts and Comments tabs are now available. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating customer representatives, versions released June 2022 or later? [/INST] Creating customer representatives, versions released June 2022 or later Use this procedure to create a customer representative in versions June 2022 or later. Infor Federation Services (IFS) External Entity Management is used for the registration, authentication, and authorization of customer representative contacts in the Billing and Receivables Portal. This procedure applies to new tenants and to existing tenants that were migrated to use IFS External Entity Management. See the Infor Cloudsuite Corporate, Healthcare and Public Sector Multi-tenant Configuration Guide for information about the provisioning and migration processes for external applications. Select Financials > Receivables > Manage Customers > Customer Representatives. Click Create. The Create button is available on Validated , Rejected , and All tabs. Specify this information: Customer Group Select a customer group. Customer Representative Name Specify the name of the customer representative. On the Primary Contact Information tab, specify this information: Email Address Specify the email address of the customer representative. This is the user name for the contact in Billing and Receivables Portal. On the Company Information tab, specify this information: Dun & Bradstreet Specify the Dun and Bradstreet number. Tax Id Type Select the tax ID type. Tax Id Specify the tax ID. In the Related Company Customer section, specify this information: Company Select the associated company. Customer Select the associated customer. In the Mailing Address section, specify this information: Country Select a country code for the mailing address. Street Address Specify a street address. City Specify a city for the mailing address. State/Province Select a state or province for the mailing address. Post Code Specify a postal code for the mailing address. County/District Specify a county or district for the mailing address. Click Save. The contact does not yet have access to the Billing and Receivables Portal. When they use a link in an email they receive to complete registration, they can sign in to Billing and Receivables Portal. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Validating customer representatives? [/INST] Validating customer representatives Validation sends an email to the initiator to show approved request. Select Financials > Receivables > Manage Customers > Customer Representatives. On the Needs Validation tab, select a customer representative record. Click Validate. You can also access the All tab to select and validate a record. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Suggesting company customers? [/INST] Suggesting company customers Select Financials > Receivables > Manage Customers > Customer Representatives. On the Needs Validation tab, select a customer representative record. Click Suggest Company Customers. You can also access the All tab to select and suggest a record. With a highlighted customer representative from the top list and a highlighted company customer from the bottom list, use the Link To Customer Representative button to associate customer representative to a company customer. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Inactivating customers? [/INST] Inactivating customers Inactivating customers prevents customer representative access to the associated company customer data. Select Financials > Receivables > Manage Customers > Customer Representatives. Open a customer representative record. You can select a record in the Needs Validation , Validated , Rejected , or All tabs. Select Actions > Inactivate Customer. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Rejecting customer representatives? [/INST] Rejecting customer representatives Rejecting customer representatives removes the customer representative assignment request on the Needs Validation tab. Select Financials > Receivables > Manage Customers > Customer Representatives. Open a customer representative record. You can select a record in the Needs Validation , Validated , or All tabs. Select Actions > Reject .</s>

<s>[INST] In the context of INFOR Docs, tell me about Sending portal messages? [/INST] Sending portal messages In the Billing and Receivables Portal you can create and send messages to company customers and to customer representatives. Portal messages are displayed on the Billing and Receivables Portal homepage in the Inbox section. Select Financials > Receivables > Setup > Manage Customers > Customer Representatives. Open a customer representative record. On the Portal Messages tab, click Create. Specify this information: Title Specify a title for the message. Message Specify the message text. Priority Select a priority status for the message. Attachment Optionally, add an attachment. Click Save. To send the portal message now, select Actions > Release. Portal messages are displayed on the Billing and Receivables Portal homepage in the Inbox section. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Updating customer representative email addresses, versions released June 2022 or later? [/INST] Updating customer representative email addresses, versions released June 2022 or later Use this procedure to update the email address of a customer representative contact in versions June 2022 or later. Infor Federation Services (IFS) External Entity Management is used for the registration, authentication, and authorization of customer representative contacts in the Billing and Receivables Portal. This procedure applies to new tenants and to existing tenants that were migrated to use IFS External Entity Management. See the Infor Cloudsuite Corporate, Healthcare and Public Sector Multi-tenant Configuration Guide for information about the provisioning and migration processes for external applications. Click the Edit icon next to the email address. In the Update Email Address dialog box, specify the new email address for the contact and click Save. The representative receives an email notification about the change. The new email address must now be used to sign in to Billing and Receivables Portal. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Validation? [/INST] Validation After a customer representative requests access to the Billing and Receivables Portal , an email notification is sent to the receivables manager. Validation is the process of linking a company customer to a customer representative. A customer representative cannot access Billing and Receivables Portal unless it has been linked to a company customer. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Validating company customers with customer representatives? [/INST] Validating company customers with customer representatives Select Financials > Receivables > Setup > Manage Customers > Customer Representatives. On the Needs Validation tab, select a customer representative. A list of Suggested Company Customers is displayed. Verify that the highlighted customer representative data matches the highlighted company customer data. On the Suggested Company Customers tab, click Link To Customer Representative. If there are no suggested company customers listed, or to see a complete list of company customers, select the All Company Customers tab. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Customer document setup? [/INST] Customer document setup You must specify the default values for Receivables processing codes and customer codes. These codes are assigned during transaction entry or cash application for data entry and consistency. Before you start, you must be familiar with your company's Global Ledger codes and processing rules. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Finance charge and text codes? [/INST] Finance charge and text codes If you plan to print finance charges, then write the text that is printed on each document. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating finance charge codes? [/INST] Creating finance charge codes Select Financials > Receivables > Setup > Customer Document Setup > Finance Charge Codes. Click Create. Specify this information: Finance Charge Code Specify a finance charge code. Description Provide a description for the code. Country Select the country code. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating finance charge text codes? [/INST] Creating finance charge text codes Select Financials > Receivables > Setup > Customer Document Setup > Finance Charge Text Codes. Click Create. Specify this information: Locale Specify the locale information. Company Select a company number. Finance Charge Text Code Specify a finance charge text code. Edit Text Select this check box to allow text editing. Finance Charge Text Provide a text description for the finance charge. A maximum of four lines with 40 characters on each line is allowed. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Dunning letters? [/INST] Dunning letters A dunning letter is a notice sent to a customer requesting payment of their past due obligations. Texts for these notices are maintained and customers can be flagged or selected to receive a dunning letter depending on their credit review. Dunning letter process Description Basic The basic dunning letter process provides the minimal required dunning letter functionality. You can use this process according to these actions: Specify dunning text in multiple languages and assigning a number to each letter and its translations. Select customers for automatic dunning and assigning a distinct dunning letter for each static aging period past due amount. Select customers for on-demand dunning and requesting a specific dunning letter text. Print dunning letters for customers selected for dunning. Advanced The advanced dunning letter process requires a more sophisticated setup but gives you more flexibility. You can use this process according to these actions: Print a dunning letter based on a customer's language preference. Assign a customer process code representing a side range of dunning options based on the number of delinquent days. Select customers or invoices for dunning that is based on invoice due dates and other options you have specified on the customer process code. Review the customers and invoices that are selected for dunning and modify the selections. Create a print file of the selected letters in one of these formats: A standard Infor print file to view through online and print or a comma-separated value (CSV) file to export and produce customized letters. Maintain a history of all dunning letters printed with associated detail. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating dunning letter text codes? [/INST] Creating dunning letter text codes Select Financials > Receivables > Setup > Customer Document Setup > Basic Dunning Text Codes. Click Create. Specify this information: Company Select a company number. Text Number Specify a number to the dunning text. Locale Specify the locale information. Edit Text Select this check box to allow text editing. Dunning Text Provide a text description for the dunning letter. A maximum of six lines with 55 characters on each line is allowed. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Advanced dunning language codes? [/INST] Advanced dunning language codes The advanced dunning letter process requires a more sophisticated setup but gives you much more flexibility, such as printing letters in any language. The letters are set up and processed at the customer level, but you can also override the process at the transaction level. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating advanced dunning process codes? [/INST] Creating advanced dunning process codes The process code represents a unique range of actions you can take if a customer defaults on their obligations. Select Financials > Receivables > Setup > Customer Document Setup > Advanced Dunning Process Codes. Click Create. Specify this information: Advanced Dunning Process Code Specify the advanced dunning process code. This code represents a combination of dunning letter options. You can define a different process code for each customer or you can define the same process code for several customers. Description Provide a dunning process code description. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating advanced dunning letters? [/INST] Creating advanced dunning letters Select Financials > Receivables > Setup > Customer Document Setup > Advanced Dunning Letter. Click Create. Specify this information: Advanced Dunning Process Code Select the dunning process code. Dunning Level Specify a dunning level number. This number is assigned to a set of dunning actions triggered by a timeline within a process code. A process code can have up to 99 dunning levels. Days Between Dunning Levels Specify the number of days between the previous and current dunning letter. Locale Specify Iso locale information. Advanced Dunning Text Code Select the dunning text code. Dunning Fee Amount Specify the dunning free amount. Dunning Extract Indicator Select whether to extract Only Dunned Invoices or All Open Invoices for a customer to print on the statement accompanying the dunning letter. Send To Credit Agency Select whether to mail the dunning letter to a customer's credit agency and to the customer. The address of the credit agency must be specified in Customer. Send Transactions To Credit Agency Select whether the transactions are sent to the customer's credit agency. Dunning Fee Print Location Select whether the dunning fee print is located in Dunning Letter , Customer Invoice , or Interest Charge Invoice. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating advanced dunning text codes? [/INST] Creating advanced dunning text codes Select Financials > Receivables > Setup > Customer Document Setup > Advanced Dunning Text Codes. Click Create. Specify this information: Advanced Dunning Text Code Specify a six-character code to the dunning letter text. Locale Specify the locale information. Edit Text Select this check box to allow text editing. Dunning Text Provide a text description for the dunning letter. A maximum of 12 lines with 55 characters on each line is allowed. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Chargeback codes? [/INST] Chargeback codes Chargebacks are used to re-bill the customer for items that are not fully paid. It is also a debit memo and a replacement for one or more open items. All chargeback numbers with a CB prefix are system-assigned. You can create these types of chargebacks: Detail chargebacks create a separate debit memo and a payment notice for each invoice charged back. If you are creating detailed chargebacks, then the process uses the flag in the Detail Chargeback Dates field as defined on Default Codes or Customer If this process is a national account situation, then the transaction customer receives the chargeback. Summary chargebacks create a debit memo and a payment notice for multiple invoices that are charged back. The chargeback has the characteristics of the payment. In a national account situation, the national account customer receives the chargeback on their account. Memo chargebacks are used after a customer has taken unauthorized deductions such as credit memos, but has not short paid any particular invoice. You can specify whether the national account or the invoice customer receives the chargeback. The Global Ledger accounts that you assign to chargeback adjustment reason codes offset the Receivables Global Ledger account journal entries after creating the chargebacks. Detail chargebacks credit the open item's Receivables account and re-debits the same account after creating the chargeback. The open item's Receivables account is credited. the Receivables account that is assigned to the cash payment's process level is debited by summary and memo chargebacks. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating chargeback text codes? [/INST] Creating chargeback text codes Select Financials > Receivables > Setup > Customer Document Setup > Chargeback Text Codes. Click Create. Specify this information: Locale Specify the locale information. Company Select a company number. Chargeback Text Code Specify a chargeback text code. Edit Text Select this check box to allow text editing. Chargeback Text Provide a text description for the chargeback. A maximum of three lines with 60 characters on each line is allowed. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Return to maker payment codes? [/INST] Return to maker payment codes A return to maker (RTM) payment request is a notice sent to a customer when your bank returns the customer's payment for non-payment. If a payment has not been applied to any open items and has been added as a returned payment, then: the check is canceled the customers balances are updated Global Ledger accounts are updated. A debit memo is created only when a service fee is charged or when associated application adjustments are not available to the customer. If there have been applications made with the payment, then: the check is canceled a new debit memo is created for the amount of the open items additional charges that you assign to the return payment are created Use these actions when return to maker (RTM) transactions are released: Customer balances are updated. This process includes the company, customer group, and national account balances. Distribution records for service charges, unapproved adjustments, cash, received not applied (RNA), and Receivables accounts are created. The status of the payment and RTM is updated. The current period total for RTMs is updated. An open debit memo is created. These debit memos are considered open and are included in the aging listings and memo inquires. A notice work record is created for printing the RTM payment notice. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating return to maker text codes? [/INST] Creating return to maker text codes Select Financials > Receivables > Setup > Customer Document Setup > Return To Maker Text Codes. Click Create. Specify this information: Locale Specify the locale information. Company Select a company number. Return To Maker Text Code Specify a return to maker text code. Edit Text Select this check box to allow text editing. Return To Maker Text Provide a text description for the statement. A maximum of three lines with 40 characters on each line is allowed. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Statement codes? [/INST] Statement codes .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating statement text codes? [/INST] Creating statement text codes Select Financials > Receivables > Setup > Customer Document Setup > Statement Text Codes. Click Create. Specify this information: Locale Specify the locale information. Company Select a company number. Statement Text Code Specify a statement text code. Edit Text Select this check box to allow text editing. Statement Text Provide a text description for the statement. A maximum of four lines with 40 characters on each line is allowed. Click Save. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Terms setup? [/INST] Terms setup If you use Receivables and you have negotiated special payment terms with a customer, then you must create those terms. The terms that you create are used to calculate invoice due dates and discount information. You can assign a terms code to customers, invoices, debit memos, credit memos, vendors, and purchase orders. If you use Payables and one of these is true, then you can define the terms: You have negotiated special payment terms with a vendor You have established corporate guidelines when paying invoices The terms that you define are used to calculate invoice due dates and discount information. You can assign a terms code to vendors, customers, invoices, debit memos, and purchase orders. These are the set up tasks: Term code previews Payment terms .</s>

<s>[INST] In the context of INFOR Docs, tell me about Uses of terms codes? [/INST] Uses of terms codes These Financials and Supply Management solutions use terms codes: Payables You can assign terms codes to vendors, locations, and invoices. Terms codes are used to automatically calculate invoice due date and discount information. Receivables You can assign terms codes to debit memos, credit memos, customers, and invoices. Terms codes are used to automatically calculate due dates and discount information. Bills of Exchange: Terms codes are used to calculate due dates for recreated bills of exchange and create open item debit memos. Billing You can assign terms codes to invoices for ship-to customers. Terms codes are used to calculate invoice due date and discount information. Match You can assign terms codes to invoices. Terms codes are used to calculate invoice due date and discount information. Item and Order Billing You can assign terms codes to orders. Terms codes are used to calculate invoice due date and discount information. Purchasing You can assign terms codes to purchase orders. Terms codes are used to calculate invoice due date and discount information. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Difference between prox and split terms? [/INST] Difference between prox and split terms You can define specific days of the month as the net due date and optional discount dates with both split and prox terms. Split terms have the added ability to split a month into five segments, each having a unique net due date and discount date. The key difference is the number of due dates during the month. Use Prox terms to limit the number of due dates to one per month. Use split terms to have more than one net due date each month. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Net terms? [/INST] Net terms Net terms are used to establish a net due date based on a set number of days from the invoice date. You can calculate the discount amount and the discount date from the discount percent and the discount day. The discount percent and the discount day must be defined. The discount percent cannot be greater than 100, and the discount day must be less than the net due day. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating net terms? [/INST] Creating net terms Select Financials > Payables > Payables Setup > Terms Codes > Payment Terms. Or select Financials > Receivables > Setup > Payment Terms > Payment Terms. Click Create. Specify the Payment Terms and its Description. In the Terms Type field, select Net. On the Net tab, specify this information: Discount Percent Specify the discount percent and the number of days after the invoice date that a discount can be taken. Discount Day Specify the discount percent and the number of days after the invoice date that a discount can be taken. Net Day Specify the number of days or months to add to the invoice date to calculate the net due date. Net Months Specify the number of days or months to add to the invoice date to calculate the net due date. Anticipation Select this check box if invoices that are assigned to this net payment terms code are eligible for anticipation discount in Payables If you select this check box, then an anticipation discount percent must be defined in Vendor. Click Save. Optionally, you can test a term code using a sample invoice date and amount on the Preview tab. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Prox terms? [/INST] Prox terms Prox terms are used to define a specific day of the month as the net due date and optional discount due date. Use prox terms to establish a net due date for all invoices that are generated during a defined period. For example, paying all invoices due on or before the 31st of the month. Prox is short for the Latin term "proximo mense" and means in the next month. Invoices that do not meet the designated cutoff date for one month are paid in the next month. This is similar to the rationale that credit card companies use to produce billings. Your monthly bill includes charges up to a specified cutoff date. All charges after that date are included in the next month's bill. Example This example shows prox term near the cutoff day. Assume this information about the sample invoice: Variable Value Invoice Date February 20 Invoice Cutoff Date 20 Invoice Amount 100.00 Prox Day 15 Discount Percent 5.0% Net Due Date March 31 These are the results: Discount Date Discount Percent Discount Amount Due Date Amount Due March 15 5.0% 5.00 March 31 100.00 If the invoice was a day later, February 21, then these dates are the differences: The discount date is April 15. The due date is April 30. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Creating prox terms? [/INST] Creating prox terms You can create prox terms in either Payables or Receivables setup. Select Financials > Payables > Payables Setup > Terms Codes > Payment Terms. Or select Financials > Receivables > Setup > Payment Terms > Payment Terms. Click Create. Specify the Payment Terms code and Description. In the Terms Type field, select Prox. On the Prox tab, specify this information: Invoice Cutoff Day Specify the cutoff day. This is used to determine the month in which an invoice comes due. Invoice dates that are less than or equal to this day have a net due date that is equal to the prox day in the following month. Any invoice date that falls after the cutoff day has a net due date of two months later than the prox day. Prox Day Specify the day of the month to calculate the discount date and due date. If you specify a Net Due Date or Net Due Days , then this field is used to calculate the discount date. Discount Percent Specify the discount percent for this prox terms code. If you specify the Net Due Date or Net Due Days fields, then this field is required. In the Net Due section, specify this information: Date Specify a net due date. This field overrides the Prox Day for due date calculations. If this field is defined, then you must also specify a Discount Percent. End Of Month Select this check box for a due date that is the end of the month. Months Forward For the due date to fall in a different month than the invoice date, specify the number of months in the future. Days This is Net Due Days. If you define Percent , then specify up to three days after the invoice date that a discount can be taken on a payment. From Select if this field is for Last Discount Date Calculated or for Invoice Date. In the Discount Due section, specify an Additional Days or Additional Months to add to the calculated discount date. Click Save. Optionally, you can test a term code using a sample invoice date and amount on the Preview tab. .</s>

<s>[INST] In the context of INFOR Docs, tell me about Multiple payment terms? [/INST] Multiple payment terms Multiple payment terms are used to create multiple due dates for a single invoice. A hierarchy of discount dates and percentages is optional. This example shows multiple payment terms with discounts. Discount Logic: Discounts are only offered if a payment is made before the first obligation date. Payments must be made on or before a discount date for a discount to be granted. The discount amount is calculated by multiplying the discount percentage by the total open obligation amount. If the payment amount is less than the amount due, the remainder is due on the obligation date. If the payment amount is enough to cover more than one obligation, the remaining obligations are not due until the originally defined due dates. Example An invoice amount of $500,000.00 is paid in quarterly payments with the first due date 60 days after the invoice date of January 1. Subsequent payments are due in 90 day increments. These are the discount options: Three percent discount if paid within 20 days after the invoice date (Jan. 21) Two percent discount if paid within 30 days after the invoice date (between Jan. 22 and Jan. 31) One percent discount if paid within 40 days after the invoice date (between Feb. 1 and Feb. 10) .</s>