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[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "57", "label": "precondition", "doc_id": "Register a vehicle#1_0" } ], "utterance": "What additional information is there in relation to registering a vehicle?" }, { "turn_id": 2, "role": "user", "da": "query_condition", "references": [ { "id_sp": "70", "label": "precondition", "doc_id": "Register a vehicle#1_0" } ], "utterance": "Are there any safeguards in place if I share my registration information online?" }, { "turn_id": 3, "role": "user", "da": "query_condition", "references": [ { "id_sp": "47", "label": "precondition", "doc_id": "Sharing your information#3_0" } ], "utterance": "Perhaps a concern about Insurance Companies is unrelated. Why do insurance companies need this information when I can provide it myself?" }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "48", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "49", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "50", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "If you apply for insurance online you would expect a rate quote within minutes. To do this insurance companies need to have access to your information instantly. To provide this kind of service insurance companies need access to DMV information so a direct pay-per-search service has been provided to companies. They are able to check your driving history and therefore provide you with a quote almost immediately." }, { "turn_id": 5, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "71", "label": "solution", "doc_id": "Register a vehicle#1_0" } ], "utterance": "You can read more about sharing your registration information on the website" }, { "turn_id": 6, "role": "user", "da": "query_condition", "references": [ { "id_sp": "60", "label": "precondition", "doc_id": "Register a vehicle#1_0" } ], "utterance": "Another inquiry into vehicle registration. Where can I get more detail about the information needed, when registering different types of vehicles?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "61", "label": "solution", "doc_id": "Register a vehicle#1_0" } ], "utterance": "To get the information you are looking for, you must refer to the webpages that are listed on this page" }, { "turn_id": 8, "role": "user", "da": "query_condition", "references": [ { "id_sp": "65", "label": "precondition", "doc_id": "Register a vehicle#1_0" } ], "utterance": "Where can I fond more information on Vehicle Identification Numbers (VINS) on vehicles and motorcycles?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "66", "label": "solution", "doc_id": "Register a vehicle#1_0" }, { "id_sp": "67", "label": "solution", "doc_id": "Register a vehicle#1_0" } ], "utterance": "The DMV have laws related to vehicle identification numbers (VINS) which are there to protect consumers" }, { "turn_id": 10, "role": "user", "da": "query_condition", "references": [ { "id_sp": "63", "label": "precondition", "doc_id": "Register a vehicle#1_0" } ], "utterance": "What are the registration requirements that must be met if I am not a resident of the United States?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "64", "label": "solution", "doc_id": "Register a vehicle#1_0" } ], "utterance": "null" }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "116", "label": "precondition", "doc_id": "Register a vehicle#1_0" } ], "utterance": "What happens if I purchased my vehicle in a private sale, how do I register this vehicle?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "117", "label": "solution", "doc_id": "Register a vehicle#1_0" }, { "id_sp": "118", "label": "solution", "doc_id": "Register a vehicle#1_0" } ], "utterance": "In this instance, both you and the seller must complete the registration at the NY Department of Tax and Finance department (DTF-802), and the DMV then calculates the tax that is payable and issues a payment receipt" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Morning! I just read about the PBS license on an article but I don't know what's that, and I couldn't found any information about that. Could you help me out a bit? I'm interested because I'm not sure if I should get a PBS license." }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "A Private Service Bureau PSB license is required of any person, firm , association or corporation engaged in the business of assisting for hire in securing licenses to drive motor vehicles , registrations , or titles of motor vehicles." }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "3", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Are you engaged in that!? So I can tell you how you can Apply. " }, { "turn_id": 4, "role": "user", "da": "response_positive", "references": [ { "id_sp": "3", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Yes, I'm engaged in that business." }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "9", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "What are the requirements?" }, { "turn_id": 6, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "10", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "You want to apply to operate a PSB license? ." }, { "turn_id": 7, "role": "user", "da": "response_positive", "references": [ { "id_sp": "10", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Yes, I want to have a PSB license. " }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "11", "label": "solution", "doc_id": "About Private Service Bureau Licenses#1_0" }, { "id_sp": "12", "label": "solution", "doc_id": "About Private Service Bureau Licenses#1_0" }, { "id_sp": "13", "label": "solution", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "To apply for a license to operate a PSB, you must submit the NY State DMV: A) your form PSB-3 that shows your PSB name was approved by the DMV see aboveB) a photocopy of a valid NY State driver license or non - driver photo ID C)...I'll send you a document with the rest of the requirements so you can save it in your computer and check them whenever you want.ApplicationforPSB.pdf" }, { "turn_id": 9, "role": "user", "da": "query_condition", "references": [ { "id_sp": "15", "label": "precondition", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" } ], "utterance": "Okay, now regarding the voter registration application, how can I find out the current status of my voter registration?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "16", "label": "solution", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" } ], "utterance": "The NYS Board of Elections provides a website for New York State residents to check their voter registration status." }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "10", "label": "solution", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" }, { "id_sp": "11", "label": "solution", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" }, { "id_sp": "12", "label": "solution", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" } ], "utterance": "OK. And do I need to keep my voter registration information up to date?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "10", "label": "solution", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" }, { "id_sp": "11", "label": "solution", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" }, { "id_sp": "12", "label": "solution", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" } ], "utterance": "You do not need to update your voter registration information if your political party preference has changed, or if your name has changed since you last voted." }, { "turn_id": 13, "role": "user", "da": "query_condition", "references": [ { "id_sp": "45", "label": "precondition", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" } ], "utterance": "What if I haven't received any response after waiting for 2 full months?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "46", "label": "solution", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" } ], "utterance": "Then you should contact them at the phone number or address provided on the New York State Board of Elections website." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Hi, can you tell me something about the private service bureau licenses?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Sure. A PSB is a type of license that is required for any person, firm, association or corporation that gets engaged in the business of assisting for hire in securing licenses in order to drive motor vehicles, registration or titles of motor vehicles." }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "3", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Do you want to apply for a PSB?" }, { "turn_id": 4, "role": "user", "da": "response_negative", "references": [ { "id_sp": "3", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "No, i don't want to, i was being curious." }, { "turn_id": 5, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 6, "role": "user", "da": "query_condition", "references": [ { "id_sp": "30", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Just in case, what should i expect if i apply for PSB?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "31", "label": "solution", "doc_id": "About Private Service Bureau Licenses#1_0" }, { "id_sp": "32", "label": "solution", "doc_id": "About Private Service Bureau Licenses#1_0" }, { "id_sp": "33", "label": "solution", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "You should expect for your application to be reviewed in Albany's DMV. After that, it will be sent to your local DMV office and you'll be scheduled for an inspection." }, { "turn_id": 8, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "34", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Do you know if an inspector has been scheduled to visit your local DMV office?" }, { "turn_id": 9, "role": "user", "da": "response_negative", "references": [ { "id_sp": "34", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "No, i don't know." }, { "turn_id": 10, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "30", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 11, "role": "user", "da": "query_condition", "references": [ { "id_sp": "47", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Um, other this is, in case i have more questions about this o anything else, where i have to go or call?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "48", "label": "solution", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "A call is the fastest way to reach your DMV office. Please make use of the following number for all your inquiries: 1-518-473-6586." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Hi, I just wanna know when i need to own a private bureau service license?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Sure. You need a PSB if you are a person, firm, association or corporation which is engaged assisting for hire securing licenses to drive motor vehicles, registration or titles of motor vehicles." }, { "turn_id": 3, "role": "user", "da": "query_condition", "references": [ { "id_sp": "3", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "And how do i apply for it??" }, { "turn_id": 4, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "4", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Before that, are willing to go through a name approval?" }, { "turn_id": 5, "role": "user", "da": "response_negative", "references": [ { "id_sp": "4", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "No, i don't want to do that now." }, { "turn_id": 6, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "3", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 7, "role": "user", "da": "query_condition", "references": [ { "id_sp": "9", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "I just want to know what application requirements are, please?" }, { "turn_id": 8, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "10", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Ok, so i understand you want to operate as PSB, right?" }, { "turn_id": 9, "role": "user", "da": "response_negative", "references": [ { "id_sp": "10", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "No, i didn't say that. I don't want to operate, just know requirements." }, { "turn_id": 10, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "9", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 11, "role": "user", "da": "query_condition", "references": [ { "id_sp": "18", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Anyhow, i don't have any employees for that right now, is that a problem?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "19", "label": "solution", "doc_id": "About Private Service Bureau Licenses#1_0" }, { "id_sp": "20", "label": "solution", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "In that case, you must submit a completed form CE-200 or Certificate of attestation of Exemption from NYS Workers Compensation. That way you show the government that this insurance is not required." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Hi, i wanted to know if i'm required a PSB license?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Well, if you're in the business of assisting for hire in securing licenses to drive motor vehicles, registrations or titles of motor vehicles, regardless you are a person, firm, association or corporation, certainly you are required a PSB license." }, { "turn_id": 3, "role": "user", "da": "query_condition", "references": [ { "id_sp": "3", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Can you tell me something about application for it?" }, { "turn_id": 4, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "4", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "In first place, it requires for you to request a name approval, would you do that?" }, { "turn_id": 5, "role": "user", "da": "response_positive", "references": [ { "id_sp": "4", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "If that's what is needed, yeah, i'll do it." }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "5", "label": "solution", "doc_id": "About Private Service Bureau Licenses#1_0" }, { "id_sp": "6", "label": "solution", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Peferct. Then, before you can apply for a PSB, you must submit a Name Selection Form for PSB applicants or PSB-3 form, and then receive approval from the DMv for that name." }, { "turn_id": 7, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "7", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Does the name you want to submit have the letters DMV or the phrase \"Motor Vehicles\" on it?" }, { "turn_id": 8, "role": "user", "da": "response_negative", "references": [ { "id_sp": "7", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "No, the name doesn't have any of that." }, { "turn_id": 9, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "3", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 10, "role": "user", "da": "query_condition", "references": [ { "id_sp": "30", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "So, after i get approval for my name, what's next?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "31", "label": "solution", "doc_id": "About Private Service Bureau Licenses#1_0" }, { "id_sp": "32", "label": "solution", "doc_id": "About Private Service Bureau Licenses#1_0" }, { "id_sp": "33", "label": "solution", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Well, first is to apply for PSB, then you'll have to wait for your application being reviewed by the DMV in Albany and being sent to your local DMV for schedule an inspection." }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "34", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "And that inspection would be scheduled when?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "35", "label": "solution", "doc_id": "About Private Service Bureau Licenses#1_0" }, { "id_sp": "36", "label": "solution", "doc_id": "About Private Service Bureau Licenses#1_0" }, { "id_sp": "37", "label": "solution", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "That would be when there is an inspector available. When that happens, the inspector can ask you to provide some documents for review, such as the following: The original lease and the original business certificate and/or corporate papers and/or filling receipt." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Hello, I need some help with PBS licenses. I don't know if I need one, I'm engaged in the business of assisting for hire in securing licenses, should I get one?. I'd love if you can help me sort that out." }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Yes, you certainly need one as you are a person engaged in the business of assisting for hire in securing licenses to drive motor vehicles.. .etc." }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "3", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Do you need help on know how to apply?" }, { "turn_id": 4, "role": "user", "da": "response_positive", "references": [ { "id_sp": "3", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Yes, I need help. I don't know how to apply. " }, { "turn_id": 5, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "4", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Did you request a name approval?" }, { "turn_id": 6, "role": "user", "da": "response_negative", "references": [ { "id_sp": "4", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "No I haven't requested a name approval. I don't know what to do" }, { "turn_id": 7, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "9", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Well, before you can apply for a license to operate PSB, you have to first \"request a name approval\" you have to submit a Selection Form for PSB applicants, and then you will receive an approval from the DMV. Make sure to not use \"DMV\" or \"Motor Vehicles\" in your name since it won't be approved. Do you want me to tell  you all the requirements?" }, { "turn_id": 8, "role": "user", "da": "response_negative", "references": [ { "id_sp": "9", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "No, I'd be happy if you could send me a pdf ." }, { "turn_id": 9, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 10, "role": "user", "da": "query_condition", "references": [ { "id_sp": "34", "label": "precondition", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "BTW, I know there's a chance that the inspector visits your location. What should I expect from that?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "35", "label": "solution", "doc_id": "About Private Service Bureau Licenses#1_0" }, { "id_sp": "36", "label": "solution", "doc_id": "About Private Service Bureau Licenses#1_0" }, { "id_sp": "37", "label": "solution", "doc_id": "About Private Service Bureau Licenses#1_0" } ], "utterance": "They can ask you to provide some documents to review them. \n1) The original leases\n2) The original business certificate and/or corporate papers and/or filing receipts\n3) A sample customer receipt\n\nIf you have all those documents up to date, there's nothing to worry about. " } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Hi, i need information about traffic violation tickets?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Have you been involved in any traffic violation lately?" }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "No, i haven't." }, { "turn_id": 4, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "14", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Have you been issued a ticket?" }, { "turn_id": 5, "role": "user", "da": "response_negative", "references": [ { "id_sp": "14", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "No, neither." }, { "turn_id": 6, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "34", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Have you attended any hearing?" }, { "turn_id": 7, "role": "user", "da": "response_negative", "references": [ { "id_sp": "34", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "No, i haven't any of those in my record." }, { "turn_id": 8, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "85", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Have you filed any appeals?" }, { "turn_id": 9, "role": "user", "da": "response_positive", "references": [ { "id_sp": "85", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Yeah, i filed one some months ago." }, { "turn_id": 10, "role": "user", "da": "query_condition", "references": [ { "id_sp": "108", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "In fact, i'm waiting the resolution of it. What will happen if i'm found guilty in that appeal?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "109", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" }, { "id_sp": "110", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "If you are found guilty you'll have your license suspended for 60 days. Besides, you can be suspended if you are found guilty for a more serious violation like racing or tailgating." }, { "turn_id": 12, "role": "user", "da": "query_solution", "references": [ { "id_sp": "16", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "17", "label": "solution", "doc_id": "Tickets received in New York City#3_0" } ], "utterance": "Is it okay if I ask another question in relation to a TVB ticket. What are the options for responding to a ticket issued by the Traffic Violations Bureau?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "16", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "17", "label": "solution", "doc_id": "Tickets received in New York City#3_0" } ], "utterance": "You can follow the instructions on the ticket to answer the ticket at a TVB office, but be sure to bring proof of identity along with you. " }, { "turn_id": 14, "role": "user", "da": "query_solution", "references": [ { "id_sp": "13", "label": "solution", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "utterance": "Also, does it matter if the ticket need to be branded as TVB or not?" }, { "turn_id": 15, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "13", "label": "solution", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "utterance": "Yeah, it does need to have the words Traffic Violations Bureau on it, more precisely on the bottom of the ticket, or you won't be able to file it on the DMV." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Hi, i received a traffic ticket a little while ago and need info about t?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Sure. Do you have an specific question on that matter?" }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Well. i don't know exactly where to start, but i think didn't deserved that ticket." }, { "turn_id": 4, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "14", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Anyway, I received, so what to do about it, please?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "15", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Just follow the instructions printed on the ticket for he plea you need to make. Be careful to do it ASAP to avoid further complications." }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "utterance": "About appealing a conviction from the Traffic Violations Bureau (TVB) online, do I have to pay a fee for each appeal I make?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "utterance": "Yes. A $ 10 non refundable appeal fee is applied for each appeal within 30 days from the date of conviction." }, { "turn_id": 9, "role": "user", "da": "query_condition", "references": [ { "id_sp": "16", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Concerning the ticket that was issued, What if I do not respond to the ticket?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "17", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" }, { "id_sp": "19", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" }, { "id_sp": "20", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Your license willl be suspended, besides to being found guilty of charge for not responding." }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "37", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "39", "label": "solution", "doc_id": "Tickets received in New York City#3_0" } ], "utterance": "I'm also curious about what happens if I don't react to my TVB ticket after receiving a suspension notice; where can I find out more?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "37", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "39", "label": "solution", "doc_id": "Tickets received in New York City#3_0" } ], "utterance": "For more information, see Suspensions and Revocations or read the DMV brochure Suppose your license was taken from you" }, { "turn_id": 13, "role": "user", "da": "query_condition", "references": [ { "id_sp": "48", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "good to know. Do you know about changes of address? I have included a different address than the one printed on the ticket, what can I do?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "49", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "If that so, please amend that writing the correct mailing address in the space provided." }, { "turn_id": 15, "role": "user", "da": "query_condition", "references": [ { "id_sp": "51", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Can i postpone a ticket?" }, { "turn_id": 16, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "52", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" }, { "id_sp": "53", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Yes. You must file a request with the apropiate TVB at least 10 days before the date or your hearing." }, { "turn_id": 17, "role": "user", "da": "query_condition", "references": [ { "id_sp": "58", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Where i have to send a request for a ticket?" }, { "turn_id": 18, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "59", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" }, { "id_sp": "60", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "You have to send it in 10 days before your hearingin Albany" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Afternoon. I'm reaching out because I received a Traffic Ticket from the Traffic Violations Bureau and I don't know what to do. " }, { "turn_id": 2, "role": "user", "da": "query_condition", "references": [ { "id_sp": "85", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "I mean I'm pretty sure the decision was incorrect, so I believe I can appeal that.." }, { "turn_id": 3, "role": "user", "da": "query_condition", "references": [ { "id_sp": "119", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "My violation points from a 18 month period does not add up 11. What's the consequence if they add up 11 or more?." }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "120", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "In that case your license may be revoked or suspended following a hearing." }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "208", "label": "precondition", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" } ], "utterance": "If that hearing is held and my license is taken away, could I ask for an appeal? and then Can I register a car that I bought that is badly wrecked?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "209", "label": "solution", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" }, { "id_sp": "210", "label": "solution", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" } ], "utterance": "If the seller indicated that the vehicle had been damaged to the extent that the cost of repairs would be in excess of 75 percent of the retail value of the vehicle at the time of loss, the vehicle cannot be registered. It must undergo a salvage vehicle examination by DMV." }, { "turn_id": 7, "role": "user", "da": "query_condition", "references": [ { "id_sp": "211", "label": "precondition", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" } ], "utterance": "what if it passes the DMV examination?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "212", "label": "solution", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" } ], "utterance": " If it passes the DMV will issue a branded title" }, { "turn_id": 9, "role": "user", "da": "query_solution", "references": [ { "id_sp": "225", "label": "solution", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" }, { "id_sp": "226", "label": "solution", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" } ], "utterance": "and I will still need the proof of purchase like for all cars?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "225", "label": "solution", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" }, { "id_sp": "226", "label": "solution", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" } ], "utterance": "Yes, you will need proof of the purchase price for sales tax purposes -- have the seller fill out the appropriate NYS vehicle sales tax form, most often the \"Affidavit of Sale/Statement of Transaction\" . Bring the completed form when you apply for registration and title." }, { "turn_id": 11, "role": "user", "da": "query_condition", "references": [ { "id_sp": "170", "label": "precondition", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" } ], "utterance": "and once the seller signs it over it is mine even if I haven't put in the paperwork?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "172", "label": "solution", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" } ], "utterance": "Once the seller signs on the line for \"Seller's Signature,\" the vehicle will immediately belong to the new owner." }, { "turn_id": 13, "role": "user", "da": "query_solution", "references": [ { "id_sp": "184", "label": "solution", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" } ], "utterance": "Is there anything I can look at for more info on used cars that have been damaged?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "184", "label": "solution", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" } ], "utterance": "You can read, Let the Buyer Be Aware Buying a New or Used Car, it is a DMV publication that has helpful information " } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Good afternoon, I got a traffic ticket yesterday and i don't know what to do?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "The tickes was issued for a criminal traffic violation?" }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "No, not at all." }, { "turn_id": 4, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "14", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Ok.But you don't know what to do, right?" }, { "turn_id": 5, "role": "user", "da": "response_negative", "references": [ { "id_sp": "14", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "No, i don't." }, { "turn_id": 6, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 7, "role": "user", "da": "query_condition", "references": [ { "id_sp": "34", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "I mean, is there any place i have to go or any process i need to go through?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "35", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" }, { "id_sp": "36", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Well, you have to go the corresponding hearing, so you can treat your case. For that, go to any TVB office to watch hearings and so be prepared for yours." }, { "turn_id": 9, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "37", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Are you going to plead guilty?" }, { "turn_id": 10, "role": "user", "da": "response_negative", "references": [ { "id_sp": "37", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "No, i'm not planing to do that." }, { "turn_id": 11, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "34", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "111", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "I just was sending some texting while i was driving, That culd be bad for me, i ask?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "112", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Well, if you're found guilty of that charge, indeed could be bad for you. It could end with your license being suspended for a 120 days period." }, { "turn_id": 14, "role": "user", "da": "query_condition", "references": [ { "id_sp": "112", "label": "precondition", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "utterance": "There's one more thing, can I appeal by doing it by mail? May I use the AA-33A Appeal Form?" }, { "turn_id": 15, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "113", "label": "solution", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "utterance": "Yes " }, { "turn_id": 16, "role": "user", "da": "query_condition", "references": [ { "id_sp": "8", "label": "precondition", "doc_id": "Tickets received in New York City#3_0" } ], "utterance": "One other thing, about Traffic Violations Bureau, how can I get further information about answering TVB tickets?" }, { "turn_id": 17, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "9", "label": "solution", "doc_id": "Tickets received in New York City#3_0" } ], "utterance": "You can answer most TVB tickets online. You can either schedule a hearing for the traffic ticket , or you can pay the fine and surcharge with your credit card." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "I have received a traffic ticket and would like to know what that implies." }, { "turn_id": 2, "role": "user", "da": "query_condition", "references": [ { "id_sp": "34", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "How do I attend my hearing?" }, { "turn_id": 3, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "35", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" }, { "id_sp": "36", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": " Hearings are open to the public. If you want to know what the hearings are like, you can go to any hearing in any TVB office so you have an idea of how yours will be." }, { "turn_id": 4, "role": "user", "da": "query_solution", "references": [ { "id_sp": "9", "label": "solution", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "id_sp": "10", "label": "solution", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "utterance": "I understand. So to summarize on what I need to use online, it is convicted on NYS TVB and offense less than thirty days, am I right? but assuming that any problem happens I can appeal right?" }, { "turn_id": 5, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "9", "label": "solution", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "id_sp": "10", "label": "solution", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "utterance": "That would be correct. Your offense must have been convicted in a NYS TVB and happened in a period no more than thirty days." }, { "turn_id": 6, "role": "user", "da": "query_condition", "references": [ { "id_sp": "80", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Another question regarding attendance at my hearing, what if the administrative law judge in my case finds that the evidence against me is unclear?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "81", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "You will be declared innocent." }, { "turn_id": 8, "role": "user", "da": "query_condition", "references": [ { "id_sp": "19", "label": "precondition", "doc_id": "Tickets received in New York City#3_0" } ], "utterance": "What consequences do I have if I don't respond to a TVB traffic ticket in time?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "20", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "21", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "22", "label": "solution", "doc_id": "Tickets received in New York City#3_0" } ], "utterance": "You already know that if you do not answer a traffic ticket on time, your driver license will be suspended. It is a crime to drive with a suspended license. A suspension for the failure to answer a ticket does not indicate that you are guilty of the charge. " }, { "turn_id": 10, "role": "user", "da": "query_condition", "references": [ { "id_sp": "67", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "I'd like to ask you another thing. Can I bring someone as my representative during my hearing because I don't speak English very well." }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "68", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" }, { "id_sp": "69", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "You can bring an interpreter and inform the ALJ that he is there to help you." }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "31", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "I have hearing problems, will this be a problem during the hearing?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "32", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" }, { "id_sp": "33", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "You must request an interpreter when you send your innocence statement and it will be assigned at no cost." }, { "turn_id": 14, "role": "user", "da": "query_condition", "references": [ { "id_sp": "54", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "I want to postpone again the same ticket, what should I do?" }, { "turn_id": 15, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "55", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" }, { "id_sp": "56", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" }, { "id_sp": "57", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "At least one day before your hearing, make your request at the correct TVB office. Your request for a second must include a \"good cause\", which is the reason you want the hearing rescheduled. Your \"good cause\" is subject to approval by a TVB Administrative Law Judge." }, { "turn_id": 16, "role": "user", "da": "query_condition", "references": [ { "id_sp": "77", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "What is the next step after all the evidence and testimonies have been given?" }, { "turn_id": 17, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "78", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" }, { "id_sp": "79", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "The ALJ will decide whether or not you are guilty. That decision will be based only on the evidence and testimony presented at the hearing and on what is established by law." }, { "turn_id": 18, "role": "user", "da": "query_condition", "references": [ { "id_sp": "119", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "I have 15 violation points in the last year, is that too bad for me?" }, { "turn_id": 19, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "120", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Yes, your license may be revoked or suspended after a hearing." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "I feel terrible, I got a traffic ticket. What do I do?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "To confirm, you have received the ticket yourself?" }, { "turn_id": 3, "role": "user", "da": "response_positive", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Yes I did." }, { "turn_id": 4, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "3", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Was the ticket for a non-criminal moving violation in one of the five boroughs of New York?" }, { "turn_id": 5, "role": "user", "da": "response_negative", "references": [ { "id_sp": "3", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "No, not in New York." }, { "turn_id": 6, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "68", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" }, { "id_sp": "69", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Can someone come with me to the hearing? My English isn't great." }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "68", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" }, { "id_sp": "69", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Yes just tell the ALJ before the hearing starts." }, { "turn_id": 9, "role": "user", "da": "query_solution", "references": [ { "id_sp": "1", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "2", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "3", "label": "solution", "doc_id": "Tickets received in New York City#3_0" } ], "utterance": "Where does TVB operate in New York City?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "1", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "2", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "3", "label": "solution", "doc_id": "Tickets received in New York City#3_0" } ], "utterance": "DMV's TVB processes tickets for non-criminal moving traffic violations issue in the five boroughs of NYC. " }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "4", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" }, { "id_sp": "5", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" }, { "id_sp": "6", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "One more thing to finish this is very important to me and I would not leave it in the hands of just anyone. Who will handle my case?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "4", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" }, { "id_sp": "5", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" }, { "id_sp": "6", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "The courts in the area will handle your criminal case." }, { "turn_id": 13, "role": "user", "da": "query_solution", "references": [ { "id_sp": "43", "label": "solution", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "id_sp": "44", "label": "solution", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "id_sp": "45", "label": "solution", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "utterance": "I still need more information about submitting an Appeal Argument. What is the time limit for submission of this?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "43", "label": "solution", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "id_sp": "44", "label": "solution", "doc_id": "Appeal a TVB ticket conviction#1_0" }, { "id_sp": "45", "label": "solution", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "utterance": "you have to submit the additional argument before 30 days has passed since the transcript you ordered has been sent to you." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "What do I do if I get a traffic ticket?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "It will be handled by a New York State Department of Motor Vehicles DMV" }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "This doesnt apply to me" }, { "turn_id": 4, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "14", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "This doesnt apply to you, so what else can I help you with?" }, { "turn_id": 5, "role": "user", "da": "response_positive", "references": [ { "id_sp": "14", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Thank you, this applies to me. Tell me mroe" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "15", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Please just follow the instructions on the ticket for the plea you wish to make" }, { "turn_id": 7, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "16", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Have you answered to the ticket in the amount of time that was given to you?" }, { "turn_id": 8, "role": "user", "da": "response_negative", "references": [ { "id_sp": "16", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "No I have not" }, { "turn_id": 9, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 10, "role": "user", "da": "query_solution", "references": [ { "id_sp": "12", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" }, { "id_sp": "13", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Can I bring witnesses with me?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "12", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" }, { "id_sp": "13", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Yes. You may present witnesses and evidence at a hearing " }, { "turn_id": 12, "role": "user", "da": "query_solution", "references": [ { "id_sp": "1", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "2", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "3", "label": "solution", "doc_id": "Tickets received in New York City#3_0" } ], "utterance": "Also, for traffic violation, who is processing the tickets, the DMV?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "1", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "2", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "3", "label": "solution", "doc_id": "Tickets received in New York City#3_0" } ], "utterance": "DMV's Traffic Violations Bureau TVB processes tickets for non-criminal moving traffic violations issued in the five boroughs of New York City. For more information about the TVB, you can read our brochure." }, { "turn_id": 14, "role": "user", "da": "query_condition", "references": [ { "id_sp": "112", "label": "precondition", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "utterance": "I'd like to ask you another question about filing an appeal. Can I use the AA-33A Appeal Form?" }, { "turn_id": 15, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "113", "label": "solution", "doc_id": "Appeal a TVB ticket conviction#1_0" } ], "utterance": "Yes " } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "what to do if i receive a traffic ticket?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "if you are issued a ticket for a non criminal moving traffic violation in the five buroughs of new york city. does this apply to you?" }, { "turn_id": 3, "role": "user", "da": "response_positive", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Yes" }, { "turn_id": 4, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "3", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Did you get a non criminal traffic violation in the five boroughs of new york city?" }, { "turn_id": 5, "role": "user", "da": "response_positive", "references": [ { "id_sp": "3", "label": "precondition", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "Yes" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "4", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" }, { "id_sp": "5", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" }, { "id_sp": "6", "label": "solution", "doc_id": "Traffic Violations Bureau#3_0" } ], "utterance": "it will be handled by a new york state department of motor vehicles dmv traffic violations bureau" }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "26", "label": "solution", "doc_id": "Know Your Rights in Auto Repair#3_0" } ], "utterance": "Can I request the repair shop to give me a paper listing what was done on my car?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "26", "label": "solution", "doc_id": "Know Your Rights in Auto Repair#3_0" } ], "utterance": "Yes, it must give you a copy of a work order" }, { "turn_id": 9, "role": "user", "da": "query_solution", "references": [ { "id_sp": "54", "label": "solution", "doc_id": "Know Your Rights in Auto Repair#3_0" }, { "id_sp": "55", "label": "solution", "doc_id": "Know Your Rights in Auto Repair#3_0" }, { "id_sp": "56", "label": "solution", "doc_id": "Know Your Rights in Auto Repair#3_0" } ], "utterance": "I need this as proof , correct?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "54", "label": "solution", "doc_id": "Know Your Rights in Auto Repair#3_0" }, { "id_sp": "55", "label": "solution", "doc_id": "Know Your Rights in Auto Repair#3_0" }, { "id_sp": "56", "label": "solution", "doc_id": "Know Your Rights in Auto Repair#3_0" } ], "utterance": "yes, you will need to have details about the repair" }, { "turn_id": 11, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "74", "label": "precondition", "doc_id": "Know Your Rights in Auto Repair#3_0" } ], "utterance": "Do you have a Lemon Law complaint?" }, { "turn_id": 12, "role": "user", "da": "response_positive", "references": [ { "id_sp": "74", "label": "precondition", "doc_id": "Know Your Rights in Auto Repair#3_0" } ], "utterance": "yes, that was me but this is different" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "75", "label": "solution", "doc_id": "Know Your Rights in Auto Repair#3_0" } ], "utterance": "We can tell you more about Lemon Law complaints when you are ready" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "10", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "I need to change my license from Class D to Class E." }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "11", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "Have you completed the necessary requirements?" }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "11", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "No, I haven't done it yet." }, { "turn_id": 4, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "13", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "Do you know what identification you need to bring to the DMV?" }, { "turn_id": 5, "role": "user", "da": "response_positive", "references": [ { "id_sp": "13", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "Yes, I know which one." }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "15", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "Find your proofs of identity to bring to an office." }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "125", "label": "solution", "doc_id": "Replace license or permit#1_0" }, { "id_sp": "126", "label": "solution", "doc_id": "Replace license or permit#1_0" }, { "id_sp": "127", "label": "solution", "doc_id": "Replace license or permit#1_0" } ], "utterance": "Regarding temporary visitors and international students, what is the additional charge associated with the replacement of a real ID by mail?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "125", "label": "solution", "doc_id": "Replace license or permit#1_0" }, { "id_sp": "126", "label": "solution", "doc_id": "Replace license or permit#1_0" }, { "id_sp": "127", "label": "solution", "doc_id": "Replace license or permit#1_0" } ], "utterance": "You should include a money order or check for $17.50 made payable to \"Commissioner of Motor Vehicles\". " }, { "turn_id": 9, "role": "user", "da": "query_condition", "references": [ { "id_sp": "90", "label": "precondition", "doc_id": "Replace license or permit#1_0" } ], "utterance": "What is the address for replacing a REAL ID by mail? " }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "91", "label": "solution", "doc_id": "Replace license or permit#1_0" }, { "id_sp": "92", "label": "solution", "doc_id": "Replace license or permit#1_0" }, { "id_sp": "93", "label": "solution", "doc_id": "Replace license or permit#1_0" } ], "utterance": "If you would like to accomplish that by mail, you can send your request and check or money order to NYS Department of Motor Vehicles, 207 Genesee Street, Suite 6, Utica, NY 13501-2874." }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "125", "label": "solution", "doc_id": "Replace license or permit#1_0" }, { "id_sp": "126", "label": "solution", "doc_id": "Replace license or permit#1_0" }, { "id_sp": "127", "label": "solution", "doc_id": "Replace license or permit#1_0" } ], "utterance": "What forms of payment were acceptable for paying for the replacement of my REAL ID by mail? " }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "125", "label": "solution", "doc_id": "Replace license or permit#1_0" }, { "id_sp": "126", "label": "solution", "doc_id": "Replace license or permit#1_0" }, { "id_sp": "127", "label": "solution", "doc_id": "Replace license or permit#1_0" } ], "utterance": "If requesting by mail, you can include a check or money order. " }, { "turn_id": 13, "role": "user", "da": "query_solution", "references": [ { "id_sp": "78", "label": "solution", "doc_id": "Replace license or permit#1_0" } ], "utterance": "What forms of payment would be accepted if I went to the DMV? " }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "78", "label": "solution", "doc_id": "Replace license or permit#1_0" } ], "utterance": "If you went to the DMV, you could pay by check or money order or you could pay using an American Express card, Discover card, MasterCard, MasterCard debit card, VISA Card, or Visa debit card. " }, { "turn_id": 15, "role": "user", "da": "query_condition", "references": [ { "id_sp": "124", "label": "precondition", "doc_id": "Replace license or permit#1_0" } ], "utterance": "How do I request to update to the REAL ID if I have just moved to a new address and need to replace my licenses anyway? " }, { "turn_id": 16, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "125", "label": "solution", "doc_id": "Replace license or permit#1_0" }, { "id_sp": "126", "label": "solution", "doc_id": "Replace license or permit#1_0" }, { "id_sp": "127", "label": "solution", "doc_id": "Replace license or permit#1_0" } ], "utterance": "If you have recently moved, you need to first change your address and then order the replacement card." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "10", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "Hello, i'm interested in changing my license from Class D to Class E, please." }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "11", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "Have you completed any procedures or applications yet?" }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "11", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "No, i haven't." }, { "turn_id": 4, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "13", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "Ok, have you at least verified what kind of identification you need to bring to the DMV?" }, { "turn_id": 5, "role": "user", "da": "response_positive", "references": [ { "id_sp": "13", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "Do i need to verify that before hand?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "15", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "Yeah, that's the correct thing to do. Besides, you need to find your proofs also." }, { "turn_id": 7, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "19", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "Would you want a printing in your license of \"Not for Federal Purposes\"?" }, { "turn_id": 8, "role": "user", "da": "response_negative", "references": [ { "id_sp": "19", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "No, don't think i will need that." }, { "turn_id": 9, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "10", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 10, "role": "user", "da": "query_condition", "references": [ { "id_sp": "39", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "How do i know if my license is Enhanced or not? All i know it was issued in February 2017, can you clarify this to me, please?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "40", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "Don't worry, sure i can do that. Seeing that date, i have to inform you that license is just a standard one." }, { "turn_id": 12, "role": "user", "da": "query_solution", "references": [ { "id_sp": "43", "label": "solution", "doc_id": "Get a driver license#1_0" } ], "utterance": "Sweet, I'm almost 16 years old. Hey, I have a cousin who's from out of state, but I think he's moving here to New York, can he change his license from there to one in New York?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "43", "label": "solution", "doc_id": "Get a driver license#1_0" } ], "utterance": "Sure. He can refer to DMV information about moving to New York, and how to change its out-of-state license." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "10", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "Ii am looking to change from a Class D license to a Class E license. What procedure do I follow?" }, { "turn_id": 2, "role": "user", "da": "query_condition", "references": [ { "id_sp": "11", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "What is the first step that is needed if I want to change from a Class D license to a Class E license?" }, { "turn_id": 3, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "12", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "The first step is to complete the Application for Standard Permit, Driver License for Non-Driver ID Card PDF (2) MV-44 " }, { "turn_id": 4, "role": "user", "da": "query_condition", "references": [ { "id_sp": "73", "label": "precondition", "doc_id": "Get a driver license#1_0" } ], "utterance": "It's okay. Now where do I get that standard permission request. After the suspension has ended, what should I do?" }, { "turn_id": 5, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "74", "label": "solution", "doc_id": "Get a driver license#1_0" } ], "utterance": " you will have a second 6 month probation period ." }, { "turn_id": 6, "role": "user", "da": "query_condition", "references": [ { "id_sp": "29", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "I see, I have a question about New York State driver's license, what if I don't have one?" }, { "turn_id": 7, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "30", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "Do you have any driver license?" }, { "turn_id": 8, "role": "user", "da": "response_positive", "references": [ { "id_sp": "30", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "I will need help with getting a driver license" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "31", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" }, { "id_sp": "32", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" }, { "id_sp": "33", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "You will have to learn how to apply for your first driver license. When applying, you apply for a Class E driver license instead of a Class D. Please be aware that both Class E and Class D driver licenses require the same vision, written and road tests" }, { "turn_id": 10, "role": "user", "da": "query_condition", "references": [ { "id_sp": "39", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "What do I do if my license was issued before October 30, 2017 and is not Enhanced?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "40", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "null" }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "19", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "What do I bring with me to the DMV if I want a Standard that will display \"NOT FOR FEDERAL PURPOSES\"" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "20", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "You will need to bring your current NY State license as proof of identity" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "10", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "I am looking to change my license from Class D to Class E. What do I do?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "11", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "Are you at the start of this process?" }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "11", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "No, I am just enquiring" }, { "turn_id": 4, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "13", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "Do you know what form of identification you need to bring with you to the DMV?" }, { "turn_id": 5, "role": "user", "da": "response_positive", "references": [ { "id_sp": "13", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "I know that I need to bring identification with me but can you clarify the different forms of ID that are needed?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "15", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "null" }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "21", "label": "solution", "doc_id": "Prepare for your road test#3_0" } ], "utterance": "I'm hoping to find out as well - telephone directory for Driving Instruction. Is there a specific location where I can get all of the details I need about the Pre-Licensing course?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "21", "label": "solution", "doc_id": "Prepare for your road test#3_0" } ], "utterance": "You can search online for the course or alternatively, contact a local Driving Instructor from your telephone directory" }, { "turn_id": 9, "role": "user", "da": "query_solution", "references": [ { "id_sp": "36", "label": "solution", "doc_id": "Prepare for your road test#3_0" } ], "utterance": "If I was to change my license from one class to another, is there a necessity for a Pre-Licensing Course Certificate" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "36", "label": "solution", "doc_id": "Prepare for your road test#3_0" } ], "utterance": "To amend the class on your license, there is no need to have a Pre-Licensing Course Certificate, provided you have a valid NY State driver license" }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "43", "label": "solution", "doc_id": "Prepare for your road test#3_0" } ], "utterance": "What proof of supervise driving practice do I need to bring with me to the driver test" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "43", "label": "solution", "doc_id": "Prepare for your road test#3_0" } ], "utterance": "You must present a Certificate of Supervised Driving MV-262 to the license examiner. This Certificate is completed by your parent of guardian which certifies that you have the required amount of supervised driving practice" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "10", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "Hello I need to know how to change my license from Class D to Class E" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "11", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "have you completed the application for Standard Permit?" }, { "turn_id": 3, "role": "user", "da": "response_positive", "references": [ { "id_sp": "11", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "I have, yes. I completed the application for Standard Permit." }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "12", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "Ok, besides the Application for Standard Permit you need to complete the Driver Licenses for Non-Driver ID Card PDF MV-44" }, { "turn_id": 5, "role": "user", "da": "query_solution", "references": [ { "id_sp": "8", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" }, { "id_sp": "9", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "I'm planning a trip soon, any recommendation about my ID?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "8", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" }, { "id_sp": "9", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "A good recommendation would be to go to the DMV first and ask for an Enhanced or REAL ID so you can avoid going to the office again later." }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "12", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "what should I get for a Non-DRiver ID Card?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "12", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "That would be the Driver License for Non -Driver ID card PDF MV-44" }, { "turn_id": 9, "role": "user", "da": "query_solution", "references": [ { "id_sp": "11", "label": "solution", "doc_id": "Driver license and learner permit fees and refunds#3_0" }, { "id_sp": "12", "label": "solution", "doc_id": "Driver license and learner permit fees and refunds#3_0" }, { "id_sp": "13", "label": "solution", "doc_id": "Driver license and learner permit fees and refunds#3_0" } ], "utterance": "Do you know what the MCTD fee is? Could you please tell me about some of the MCTD areas?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "11", "label": "solution", "doc_id": "Driver license and learner permit fees and refunds#3_0" }, { "id_sp": "12", "label": "solution", "doc_id": "Driver license and learner permit fees and refunds#3_0" }, { "id_sp": "13", "label": "solution", "doc_id": "Driver license and learner permit fees and refunds#3_0" } ], "utterance": "some of the most known are Bronx, Kings, Manhattan, and Queens" }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "28", "label": "solution", "doc_id": "Driver license and learner permit fees and refunds#3_0" } ], "utterance": "do you have somewhere where it shows the fees?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "28", "label": "solution", "doc_id": "Driver license and learner permit fees and refunds#3_0" } ], "utterance": "null" }, { "turn_id": 13, "role": "user", "da": "query_solution", "references": [ { "id_sp": "46", "label": "solution", "doc_id": "Driver license and learner permit fees and refunds#3_0" }, { "id_sp": "47", "label": "solution", "doc_id": "Driver license and learner permit fees and refunds#3_0" }, { "id_sp": "48", "label": "solution", "doc_id": "Driver license and learner permit fees and refunds#3_0" } ], "utterance": "what are some ways we can get a refund on the license fee?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "46", "label": "solution", "doc_id": "Driver license and learner permit fees and refunds#3_0" }, { "id_sp": "47", "label": "solution", "doc_id": "Driver license and learner permit fees and refunds#3_0" }, { "id_sp": "48", "label": "solution", "doc_id": "Driver license and learner permit fees and refunds#3_0" } ], "utterance": "You can qualify for a partial refund if your driver license was valid for 8 years when it was issued" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "10", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "I want to change to Class E license from a Class D." }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "11", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "There are 4 steps for that. The first is to complete the application." }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "11", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "What is the application name?" }, { "turn_id": 4, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "13", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "The application is called a Standard Permit , Driver License for Non - Driver ID Card PDF [ 2 ] MV-44." }, { "turn_id": 5, "role": "user", "da": "response_positive", "references": [ { "id_sp": "13", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "What is the second step?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "Determine what you need for identification at the DMV. You would need to complete this guide to know what you need for identification if you wan a REAL ID or an Enhanced ones." }, { "turn_id": 7, "role": "user", "da": "query_condition", "references": [ { "id_sp": "44", "label": "precondition", "doc_id": "Exchange your out-of-state driver license#1_0" } ], "utterance": "Does my son need a new york state driver's license if he just comes here to study?" }, { "turn_id": 8, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "45", "label": "precondition", "doc_id": "Exchange your out-of-state driver license#1_0" } ], "utterance": "Is he going to be considered a resident of New York state or is he going to maintain an address of residence elsewhere? " }, { "turn_id": 9, "role": "user", "da": "response_negative", "references": [ { "id_sp": "45", "label": "precondition", "doc_id": "Exchange your out-of-state driver license#1_0" } ], "utterance": "He is not going to claim residency in the state. His residency will remain in Canada between semesters and after completion of schooling. " }, { "turn_id": 10, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "51", "label": "precondition", "doc_id": "Exchange your out-of-state driver license#1_0" } ], "utterance": "Does he possess a Canadian drivers license that is current? " }, { "turn_id": 11, "role": "user", "da": "response_negative", "references": [ { "id_sp": "51", "label": "precondition", "doc_id": "Exchange your out-of-state driver license#1_0" } ], "utterance": "He does not. " } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "29", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "If I want to get a license to drive a taxi or livery vehicle, what can I do if I don't have a New York State driver license?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "30", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "Do you have a current valid driver's license?" }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "30", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "No, I don't" }, { "turn_id": 4, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "29", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "35", "label": "precondition", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "What did I do if I plan to drive a taxi or livery vehicle in New York City and don't have a New York State driver license?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "36", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" }, { "id_sp": "37", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" }, { "id_sp": "38", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "You must contact the Taxi and Limousine Commission. " }, { "turn_id": 7, "role": "user", "da": "query_condition", "references": [ { "id_sp": "73", "label": "precondition", "doc_id": "Get a driver license#1_0" } ], "utterance": "Do you know the procedure for restoring a revoked drivers license? Do I have 6 months of probation afer the suspension is over?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "74", "label": "solution", "doc_id": "Get a driver license#1_0" } ], "utterance": " you will have a second 6 month probation period ." }, { "turn_id": 9, "role": "user", "da": "query_solution", "references": [ { "id_sp": "31", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" }, { "id_sp": "32", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" }, { "id_sp": "33", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "What do I need to do to apply for a valid driver license in New York State?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "31", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" }, { "id_sp": "32", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" }, { "id_sp": "33", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "You must apply for a driver license. Please note to drive a taxi or livery vehicle, you must apply for a Class E driver license instead of a Class D license. Both licenses require the same vision, written and road tests " }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "20", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "How do I change from a Class D to a Class E license?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "20", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "You must initially bring your existing NY State license as proof of identity to the DMV centre" }, { "turn_id": 13, "role": "user", "da": "query_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" }, { "id_sp": "3", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "What are the requirements needed to drive a taxi or livery vehicle?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" }, { "id_sp": "3", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "You must be at least 18 years of age and have a driver license from one of the classes of Class A or Class B" }, { "turn_id": 15, "role": "user", "da": "query_solution", "references": [ { "id_sp": "8", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" }, { "id_sp": "9", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "What changes are there in relation to travelling and using my drivers license as identification?" }, { "turn_id": 16, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "8", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" }, { "id_sp": "9", "label": "solution", "doc_id": "Get a license to drive a taxi or livery vehicle#3_0" } ], "utterance": "It is recommended that you attend a DMV office to get an Enhanced or REAL ID as this will be needed shortly to board a flight" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "29", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Good afternoon, I need help with something. I got a driving restriction a while ago and need to know how long it could be last or if there is any way it can be reduced?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "30", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Is your restriction alcohol - related?" }, { "turn_id": 3, "role": "user", "da": "response_positive", "references": [ { "id_sp": "30", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Yes, it was." }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "31", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "For alcohol-related revocations, it will have a validity period of 5 years from the date you received you driver license or permit." }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "32", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "And what about if it that restriction wasn't alcohol-related, instead?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "33", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "In that case, the restriction will only remain in effect for a period of two years from the date you received your driver license or permit." }, { "turn_id": 7, "role": "user", "da": "query_condition", "references": [ { "id_sp": "26", "label": "precondition", "doc_id": "About the NYS Driver Point System#3_0" } ], "utterance": "Do you have any knowledge of out-of-state convictions and what happens if I depart New York State?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "27", "label": "solution", "doc_id": "About the NYS Driver Point System#3_0" } ], "utterance": "If the violation occurs outside NYS, your driving record won't be affected by the violation, because it's outside NYS jurisdiction. Only exception is, if the violation happens to be in Ontario or Quebec." }, { "turn_id": 9, "role": "user", "da": "query_condition", "references": [ { "id_sp": "8", "label": "precondition", "doc_id": "About the NYS Driver Point System#3_0" } ], "utterance": "Ok, thanks. May i know how my points are summed up, please?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "9", "label": "solution", "doc_id": "About the NYS Driver Point System#3_0" }, { "id_sp": "10", "label": "solution", "doc_id": "About the NYS Driver Point System#3_0" }, { "id_sp": "11", "label": "solution", "doc_id": "About the NYS Driver Point System#3_0" } ], "utterance": "Well, in first place, you must have a conviction by traffic violation. After that, points are added to your driving license. Second, the number of points to be added are based on your violation's date, not conviction's. And lastly,If the violation occurred within the last eighteen months, you'll certainly have those points added to your license." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "29", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Hi, i`ve been under driving restrictions for quite a time now, How long it will go?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "30", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "That restriction was alcohol- related?" }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "30", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "No it wasn't." }, { "turn_id": 4, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "29", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "32", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "It was for something completely different, no alcohol.Honest." }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "33", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "If the restriction wasn't alcohol- related, then it will be a two years period from the date you received your driver license." }, { "turn_id": 7, "role": "user", "da": "query_condition", "references": [ { "id_sp": "46", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "If the restriction would be alcohol-related, that would mean i could be forced to use a Interlock device?" }, { "turn_id": 8, "role": "user", "da": "query_condition", "references": [ { "id_sp": "47", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "I mean, if was something like a chronical drinker or so?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "48", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "49", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "51", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Well, put in that way, certainly it could lead to that. For those drivers who have records of drinking and driving, it is mandatory for them to install an ignition interlock device, and that will be indicated on your documentation." }, { "turn_id": 10, "role": "user", "da": "query_condition", "references": [ { "id_sp": "26", "label": "precondition", "doc_id": "About the NYS Driver Point System#3_0" } ], "utterance": "Now, if I get a traffic ticket in a state other than New York, will this affect my record in New York State?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "27", "label": "solution", "doc_id": "About the NYS Driver Point System#3_0" } ], "utterance": "Don't you worry. Unless that violation occurred on Ontario or Quebec, any out-of-state conviction won't be adding any points to your driving record." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "29", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "I have a query regarding problem driver restrictions. How long is the restriction in effect for and is there any way to remove the restriction earlier?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "30", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Was the license revoked due to an alcohol-related incident?" }, { "turn_id": 3, "role": "user", "da": "response_positive", "references": [ { "id_sp": "30", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Yes, it was" }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "31", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "If this is the case, the restriction is in effect for five years from the date you receive your driver license" }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "57", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Where can I find more information regarding a problem driver restriction with the DMV mandated ignition interlock device?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "58", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "60", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "You can visit the Ignition Interlock page at the NYS Division of Criminal Justice Services website, these device must be fitted in all vehicles you own or operate" }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "43", "label": "solution", "doc_id": "Plead to or pay TVB tickets#1_0" }, { "id_sp": "44", "label": "solution", "doc_id": "Plead to or pay TVB tickets#1_0" } ], "utterance": "Another concern about the TVB office. Where do I enter a plea, pay a TVB ticket, or schedule a hearing for a TVB ticket?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "43", "label": "solution", "doc_id": "Plead to or pay TVB tickets#1_0" }, { "id_sp": "44", "label": "solution", "doc_id": "Plead to or pay TVB tickets#1_0" } ], "utterance": "You can find a TVB near you and plead there; but you may not plead to or pay a TVB ticket, or schedule a hearing at a regular DMV issuing office." }, { "turn_id": 9, "role": "user", "da": "query_solution", "references": [ { "id_sp": "16", "label": "solution", "doc_id": "Plead to or pay TVB tickets#1_0" }, { "id_sp": "17", "label": "solution", "doc_id": "Plead to or pay TVB tickets#1_0" }, { "id_sp": "18", "label": "solution", "doc_id": "Plead to or pay TVB tickets#1_0" } ], "utterance": "What information will i need?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "16", "label": "solution", "doc_id": "Plead to or pay TVB tickets#1_0" }, { "id_sp": "17", "label": "solution", "doc_id": "Plead to or pay TVB tickets#1_0" }, { "id_sp": "18", "label": "solution", "doc_id": "Plead to or pay TVB tickets#1_0" } ], "utterance": "You will need your full name and date of birth as they happen to appear on the traffic ticket." }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "29", "label": "solution", "doc_id": "Plead to or pay TVB tickets#1_0" } ], "utterance": "What if all my questions cannot be answered?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "29", "label": "solution", "doc_id": "Plead to or pay TVB tickets#1_0" } ], "utterance": "You would need to call the Traffic Violations Bureau at 718-488-5710." }, { "turn_id": 13, "role": "user", "da": "query_solution", "references": [ { "id_sp": "31", "label": "solution", "doc_id": "Plead to or pay TVB tickets#1_0" }, { "id_sp": "32", "label": "solution", "doc_id": "Plead to or pay TVB tickets#1_0" }, { "id_sp": "33", "label": "solution", "doc_id": "Plead to or pay TVB tickets#1_0" } ], "utterance": "What will I need to do if I have a new address and plead Not Guilty to one or more traffic tickets?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "31", "label": "solution", "doc_id": "Plead to or pay TVB tickets#1_0" }, { "id_sp": "32", "label": "solution", "doc_id": "Plead to or pay TVB tickets#1_0" }, { "id_sp": "33", "label": "solution", "doc_id": "Plead to or pay TVB tickets#1_0" } ], "utterance": "Since your address has changed you would need to provide your new address so we can send the Notice of Hearing in the mail; but it will not update your other DMV records." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "29", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "If I have a problem driver restriction on my license, how long does this restriction last and is there anything I can do to remove this restriction early?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "30", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Was your license revoked due to an alcohol-related incident?" }, { "turn_id": 3, "role": "user", "da": "response_positive", "references": [ { "id_sp": "30", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Yes it was" }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "31", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "In this instance, the restriction is in place for five years from the date that you received your permit or license" }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "47", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "If there are alcohol-related violations associated with my driver history, does this affect problem driver restrictions with a DMV Mandated Ignition Interlock Device?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "48", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "49", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "51", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "If this is the case, you may have to install an ignition interlock device. You will be subject to problem driving restrictions, and these restrictions will indicate that you are required to have an ignition interlock device" }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "10", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" }, { "id_sp": "11", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "utterance": "Good to know. Do you know restrictions? When will my license be suspended?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "10", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" }, { "id_sp": "11", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "utterance": "It begins at your hearing or sentencing." }, { "turn_id": 9, "role": "user", "da": "query_solution", "references": [ { "id_sp": "6", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" }, { "id_sp": "7", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" }, { "id_sp": "8", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "utterance": "Is there a way I can still drive to work?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "6", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" }, { "id_sp": "7", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" }, { "id_sp": "8", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "utterance": "You might be eligible for a conditional license if you participate in the Impaired Driver Program." }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "9", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "utterance": "How do I enroll in IDP?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "9", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "utterance": "The Order of Revocation they send you will show close by offices you can enroll at." }, { "turn_id": 13, "role": "user", "da": "query_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "utterance": "Is your license always suspended if you get convicted?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "utterance": "Yes, if convicted, your license will be suspended or revoked." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "29", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Hello, I have a driver restriction, can the restriction be removed early?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "30", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Did you got the revocation due to a DUI or any alcohol-related incident?" }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "30", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "No, the revocation was not due to any alcohol-related incident." }, { "turn_id": 4, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "32", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "So, just for confirmation, the revocation was not due to a DUI or something similar." }, { "turn_id": 5, "role": "user", "da": "response_negative", "references": [ { "id_sp": "32", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "yes, that's correct. Not for a DUI or anything like that." }, { "turn_id": 6, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "29", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 7, "role": "user", "da": "query_condition", "references": [ { "id_sp": "57", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Can you give me any info about installation fees?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "58", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "You can get more information about it on the Ignition Interlock page at the NYS Division of Criminal Justice Services website." }, { "turn_id": 9, "role": "user", "da": "query_condition", "references": [ { "id_sp": "35", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "In case I have a moving violation before I get my driver's license while I have the problem driver restriction, what could happen?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "36", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "37", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "38", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "If you get convicted with a moving violation, like tailgating or speeding, the approval of a driver license would be withdrawn." }, { "turn_id": 11, "role": "user", "da": "query_condition", "references": [ { "id_sp": "47", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "what if I have a DUI violation in my driving history?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "48", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "49", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "50", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "in that case, you could be required to install an Ignition interlock device on all of the vehicles you own or operate. Also, you would be subject to the problem driving restrictions." }, { "turn_id": 13, "role": "user", "da": "query_condition", "references": [ { "id_sp": "65", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "What could happen if I get convicted from driving out of restriction?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "66", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "If you get convicted then your driver's license will be revoked." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "46", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Are there any restrictions for drivers with not so good records or problems?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "47", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Does your driving history include alcohol related violations?" }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "47", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "No not at all" }, { "turn_id": 4, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "46", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 5, "role": "user", "da": "query_solution", "references": [ { "id_sp": "48", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "49", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "50", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Do you have to put an ignition lock device on the car?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "48", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "49", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "50", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "It may be a requirement, yes" }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "48", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "49", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "50", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Are there any other restrictions to be put on if that is the case?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "48", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "49", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "50", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "You could be subject to instal an ignition interlock" }, { "turn_id": 9, "role": "user", "da": "query_condition", "references": [ { "id_sp": "57", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "What are the fees for those?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "58", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "They vary and can be found on the ignition interlock page at the NYS Division of Criminal Justice Services Website" }, { "turn_id": 11, "role": "user", "da": "query_condition", "references": [ { "id_sp": "65", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "What if you are convicted?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "66", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Then unfortunately your driver license will be revoked " }, { "turn_id": 13, "role": "user", "da": "query_solution", "references": [ { "id_sp": "44", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "45", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "How long will they be revoked for?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "44", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "45", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": " Your driver license will be revoked for a minimum of 30 days" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "29", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "I have been placed on a problem driver restriction, how long will this restriction be for, can i have it removed early?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "30", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "may i ask if this was due to an alcohol-related incident?" }, { "turn_id": 3, "role": "user", "da": "response_positive", "references": [ { "id_sp": "30", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "yes, how long will the restriction be?" }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "31", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "it remains in effect for 5 years from the date you receive your drivers licence." }, { "turn_id": 5, "role": "user", "da": "query_solution", "references": [ { "id_sp": "30", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "31", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "33", "label": "solution", "doc_id": "Tickets received in New York City#3_0" } ], "utterance": "What happens if I don't respond to my ticket after receiving a notice of suspension in my alcohol-related incident?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "30", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "31", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "33", "label": "solution", "doc_id": "Tickets received in New York City#3_0" } ], "utterance": "Then you will automatically be convicted of the charge. This is known as a default conviction. The default conviction is equivalent to a guilty finding." }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "1", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "2", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "3", "label": "solution", "doc_id": "Tickets received in New York City#3_0" } ], "utterance": "Who is processing the tickets? The DMV?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "1", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "2", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "3", "label": "solution", "doc_id": "Tickets received in New York City#3_0" } ], "utterance": "DMV's Traffic Violations Bureau TVB processes tickets for non-criminal moving traffic violations issued in the five boroughs of New York City. For more information about the TVB, you can read our brochure." }, { "turn_id": 9, "role": "user", "da": "query_solution", "references": [ { "id_sp": "37", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "39", "label": "solution", "doc_id": "Tickets received in New York City#3_0" } ], "utterance": "Can certain violations cause the suspension of my license?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "37", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "39", "label": "solution", "doc_id": "Tickets received in New York City#3_0" } ], "utterance": "Yes. Some convictions can cause the suspension or the revocation of your driver license. See Suspensions and Revocations or read the DMV brochure \"Suppose Your License Were Taken Away\"." }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "12", "label": "solution", "doc_id": "Tickets received in New York City#3_0" } ], "utterance": "Will do. If I want to answer my ticket, can I send my response by mail?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "12", "label": "solution", "doc_id": "Tickets received in New York City#3_0" } ], "utterance": "Yes, you can mail your response to us." }, { "turn_id": 13, "role": "user", "da": "query_solution", "references": [ { "id_sp": "42", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "43", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "44", "label": "solution", "doc_id": "Tickets received in New York City#3_0" } ], "utterance": "I'll send the envelope on the way today. What about violations in other parts of NY?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "42", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "43", "label": "solution", "doc_id": "Tickets received in New York City#3_0" }, { "id_sp": "44", "label": "solution", "doc_id": "Tickets received in New York City#3_0" } ], "utterance": "In other parts of New York State, traffic violations are processed in the criminal or traffic court of the city, county, town or village where the alleged offense took place." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "29", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "How long will driver restriction be in effect?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "30", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Is your revocation due to an alcohol-related incident?" }, { "turn_id": 3, "role": "user", "da": "response_positive", "references": [ { "id_sp": "30", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Yes" }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "31", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "The restriction remains in effect for five years from the date you receive your driver license or permit" }, { "turn_id": 5, "role": "user", "da": "query_solution", "references": [ { "id_sp": "22", "label": "solution", "doc_id": "About point reduction#3_0" } ], "utterance": "Do you have any idea how my point reduction would impact my driver's license and record?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "22", "label": "solution", "doc_id": "About point reduction#3_0" } ], "utterance": "If your license has already been revoked or suspended the point reduction will not affect that action" }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "6", "label": "solution", "doc_id": "About point reduction#3_0" }, { "id_sp": "7", "label": "solution", "doc_id": "About point reduction#3_0" }, { "id_sp": "8", "label": "solution", "doc_id": "About point reduction#3_0" } ], "utterance": "What is a points reduction?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "6", "label": "solution", "doc_id": "About point reduction#3_0" }, { "id_sp": "7", "label": "solution", "doc_id": "About point reduction#3_0" }, { "id_sp": "8", "label": "solution", "doc_id": "About point reduction#3_0" } ], "utterance": "\" Point reduction \" means the number of points on your driving record used to calculate the number of total points received within 18 months will be reduced by 4 points and may help you avoid a suspension" }, { "turn_id": 9, "role": "user", "da": "query_solution", "references": [ { "id_sp": "10", "label": "solution", "doc_id": "About point reduction#3_0" }, { "id_sp": "11", "label": "solution", "doc_id": "About point reduction#3_0" } ], "utterance": "How long will it take for the DMV to be notified?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "10", "label": "solution", "doc_id": "About point reduction#3_0" }, { "id_sp": "11", "label": "solution", "doc_id": "About point reduction#3_0" } ], "utterance": "The PIRP course sponsor will notify the DMV within 10 weeks after you complete the course. DMV will then reduce the active points on your driving record by up to 4 points" }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "29", "label": "solution", "doc_id": "About point reduction#3_0" }, { "id_sp": "30", "label": "solution", "doc_id": "About point reduction#3_0" } ], "utterance": "Will this course affect my points on the driver responsibility assessment?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "29", "label": "solution", "doc_id": "About point reduction#3_0" }, { "id_sp": "30", "label": "solution", "doc_id": "About point reduction#3_0" } ], "utterance": "Completion of a course under the Point & Insurance Reduction Program also can not prevent or reduce the calculation of points affecting a Driver Responsibility Assessment" }, { "turn_id": 13, "role": "user", "da": "query_solution", "references": [ { "id_sp": "20", "label": "solution", "doc_id": "About point reduction#3_0" } ], "utterance": "How low can point reduction go?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "20", "label": "solution", "doc_id": "About point reduction#3_0" } ], "utterance": "Point reduction can not reduce your point total lower than zero " } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "46", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Why would someone have to have an ignition interlock device?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "47", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "They may be ordered for people with a history of alcohol-related violations." }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "47", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "I don't have a history of it, just the one time." }, { "turn_id": 4, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "46", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 5, "role": "user", "da": "query_solution", "references": [ { "id_sp": "44", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "45", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "If I have a violation before I get my restricted license or permit, what would happen?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "44", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "45", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Your license will be revoked for 30 days." }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "48", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "49", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "50", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "If you have an interlock device, are there any other restrictions?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "48", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "49", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "50", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "If you are required to install an ignition interlock device, you will be subjected to problem driving restrictions." }, { "turn_id": 9, "role": "user", "da": "query_condition", "references": [ { "id_sp": "57", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Is there a fee to install the device?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "58", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Yes, there is an installation fee. A complete listing of fees is on the Ignition Interlock page." }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "3", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "4", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "When am I allowed to drive if I have a problem driving restriction?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "3", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "4", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "To and from your place of employment during the hours of your employment." }, { "turn_id": 13, "role": "user", "da": "query_solution", "references": [ { "id_sp": "10", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "11", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Can I still drive to school?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "10", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "11", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Yes, you can drive to and from the school at which you are enrolled." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "46", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "What is a mandated ignition interlock device?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "47", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Have you had alcohol related violations?" }, { "turn_id": 3, "role": "user", "da": "response_positive", "references": [ { "id_sp": "47", "label": "precondition", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "Yes." }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "48", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "49", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "50", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "You may be required to install one on your vehicle." }, { "turn_id": 5, "role": "user", "da": "query_solution", "references": [ { "id_sp": "44", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "45", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "What if I have a problem while on driver restriction?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "44", "label": "solution", "doc_id": "About problem driver restrictions#3_0" }, { "id_sp": "45", "label": "solution", "doc_id": "About problem driver restrictions#3_0" } ], "utterance": "You license will be revoked for at least 30 days." }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "10", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" }, { "id_sp": "11", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "utterance": "By the way, about an alcohol or drug-related violation in New York State, when would my driver's license be revoked?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "10", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" }, { "id_sp": "11", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "utterance": "It begins at your hearing or sentencing." }, { "turn_id": 9, "role": "user", "da": "query_solution", "references": [ { "id_sp": "6", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" }, { "id_sp": "7", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" }, { "id_sp": "8", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "utterance": "Is there a way I can still drive to work?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "6", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" }, { "id_sp": "7", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" }, { "id_sp": "8", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "utterance": "You might be eligible for a conditional license if you participate in the Impaired Driver Program." }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "9", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "utterance": "How do I enroll in IDP?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "9", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "utterance": "The Order of Revocation they send you will show close by offices you can enroll at." }, { "turn_id": 13, "role": "user", "da": "query_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "utterance": "Is your license always suspended if you get convicted?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "The Impaired Driver Program - Alcohol & Drug Rehabilitation Program#3_0" } ], "utterance": "Yes, if convicted, your license will be suspended or revoked." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "18", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "Good morning, need some info. Some days ago i received a notice of non-compliance and license downgrade, but i'm not paying any attention. Is there any consequences if i don't respond to it?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "19", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" }, { "id_sp": "20", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" }, { "id_sp": "21", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "It sure will be. If you keeps ignoring the notice and thus, fail to respond, you risk to having your Commercial Driver License downgraded automatically to a Non- Commercial or risk cancelling if is a permit what you use. For that, it is advised to you to comply and submit any required information to the Medical Certification Unit at least 20 days before the downgrade." }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "22", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "Is your license about to be downgraded or permit about to be cancelled?" }, { "turn_id": 4, "role": "user", "da": "response_negative", "references": [ { "id_sp": "22", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "No, of course not, By the moment at least, but i received that notice so i wanted to know about it." }, { "turn_id": 5, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "25", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "Are you a Commercial Learner Permit holder?" }, { "turn_id": 6, "role": "user", "da": "response_positive", "references": [ { "id_sp": "25", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "Yeah, that would be correct." }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "26", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "Then in order to reinstate your permit, you'll need retake any applicable knowledge test you passed within 180 days form the day of your application." }, { "turn_id": 8, "role": "user", "da": "query_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "Get email and/or text reminders#1_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Get email and/or text reminders#1_0" }, { "id_sp": "5", "label": "solution", "doc_id": "Get email and/or text reminders#1_0" } ], "utterance": "Okay, that's fine. Now, let's talk about the DMV. Is a driver's license needed to obtain these reminders?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "Get email and/or text reminders#1_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Get email and/or text reminders#1_0" }, { "id_sp": "5", "label": "solution", "doc_id": "Get email and/or text reminders#1_0" } ], "utterance": "No, not at all. You just need to sign up to receive the reminders by email or text, even before you get a drive license." }, { "turn_id": 10, "role": "user", "da": "query_condition", "references": [ { "id_sp": "36", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "I have another question for you regarding my driver license. Will I get any conviction if I don't respond to the notice of non-compliance and license downgrade?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "37", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "If that's the case, your license could be suspended right away." }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "106", "label": "precondition", "doc_id": "Replace license or permit#1_0" } ], "utterance": "What are the new rules for my license that will be issued before October 30, 2017?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "107", "label": "solution", "doc_id": "Replace license or permit#1_0" } ], "utterance": "If your license was issued before October 30, 2017 and is not enhanced, you have what is known as a Standard Document" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "18", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "I would like to know what would happen if I forget not to respond to the notice of non-compliance and licence downgrade." }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "19", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" }, { "id_sp": "20", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" }, { "id_sp": "21", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "That will result in your Commercial Driver License automatically being downgraded to a Non-CDL class and/or your Commercial Learner Permit being cancelled as of the effective date on the notice.We recommend that you submit your required information to the Medical Certification Unit at least 20 days before the effective date of the downgrade. This will allow reception and processing time." }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "22", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "Has your license already been downgraded?" }, { "turn_id": 4, "role": "user", "da": "response_negative", "references": [ { "id_sp": "22", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "No, not yet." }, { "turn_id": 5, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "25", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "Do you hold a Commercial Learner Permit?" }, { "turn_id": 6, "role": "user", "da": "response_negative", "references": [ { "id_sp": "25", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "No, I don't have that kind of permit." }, { "turn_id": 7, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "18", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 8, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "What steps should I follow if I get a notice of non-compliance and licence downgrade?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "Null" }, { "turn_id": 10, "role": "user", "da": "query_solution", "references": [ { "id_sp": "19", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" }, { "id_sp": "20", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" } ], "utterance": "If I qualify for the waiver, do I still need to do the written test?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "19", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" }, { "id_sp": "20", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" } ], "utterance": "Yes, you will need to complete and pass all your written tests to get your CDL. You will also need to pay a written test fee, permit fee, and license fee." }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "24", "label": "precondition", "doc_id": "Get a military skills test waiver#1_0" } ], "utterance": "How do I find information on the different CDL classes?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "25", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" } ], "utterance": "You can find that information on our website under Driver License Class Descriptions." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "18", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "What are the consequences of not responding to a Notice of non-compliance and license downgrade that I have received?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "19", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" }, { "id_sp": "20", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" }, { "id_sp": "21", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "If you have a Commercial Driver License, this will be automatically downgraded to a Non-CDL class and/or your Commercial Learner Permit being cancelled. It is strongly recommended that you submit the required information to the Medical Certification Unit, at least 20 days before the downgrade comes into force, as this will allow it to be processed in time" }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "22", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "Have you had your license downgraded/cancelled already?" }, { "turn_id": 4, "role": "user", "da": "response_negative", "references": [ { "id_sp": "22", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "No, not at the moment" }, { "turn_id": 5, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "25", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "Are you a Commercial Learner Permit holder?" }, { "turn_id": 6, "role": "user", "da": "response_negative", "references": [ { "id_sp": "25", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "No, I am not" }, { "turn_id": 7, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "18", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 8, "role": "user", "da": "query_condition", "references": [ { "id_sp": "36", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "What happens my commercial driver license if I am convicted of more than one serious offence?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "37", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "In this instance, your commercial driver license may be suspended" }, { "turn_id": 10, "role": "user", "da": "query_solution", "references": [ { "id_sp": "23", "label": "solution", "doc_id": "Get a hazardous materials (HazMat) endorsement#3_0" }, { "id_sp": "24", "label": "solution", "doc_id": "Get a hazardous materials (HazMat) endorsement#3_0" }, { "id_sp": "25", "label": "solution", "doc_id": "Get a hazardous materials (HazMat) endorsement#3_0" } ], "utterance": "Regarding a Hazmat endorsement, do I need to sit a written test in order to get one?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "23", "label": "solution", "doc_id": "Get a hazardous materials (HazMat) endorsement#3_0" }, { "id_sp": "24", "label": "solution", "doc_id": "Get a hazardous materials (HazMat) endorsement#3_0" }, { "id_sp": "25", "label": "solution", "doc_id": "Get a hazardous materials (HazMat) endorsement#3_0" } ], "utterance": "Yes, there is a written test that must be passed. You must pay the $5.00 written test fee at your nearest DMV office and take the test" }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "51", "label": "precondition", "doc_id": "Get a hazardous materials (HazMat) endorsement#3_0" } ], "utterance": "What happens in a situation where I don't pass the written test or the background checks carried out on me are not satisfactory?" }, { "turn_id": 13, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "52", "label": "precondition", "doc_id": "Get a hazardous materials (HazMat) endorsement#3_0" } ], "utterance": "Have you recently been advised that you did not pass the written test or the background checks?" }, { "turn_id": 14, "role": "user", "da": "response_negative", "references": [ { "id_sp": "52", "label": "precondition", "doc_id": "Get a hazardous materials (HazMat) endorsement#3_0" } ], "utterance": "No, not currently" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "18", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "I forgot to answer to the notice of non-compliance and license downgrade, is that a problem?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "19", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" }, { "id_sp": "20", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" }, { "id_sp": "21", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "Yes, this will result in your Commercial Driver License automatically being downgraded to a Non - CDL class and/or your Commercial Learner Permit being cancelled. Please, submit teh required information to the Medical Certification Unit at least 20 days before the effective date of the downgrade. This will allow for receipt and processing time." }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "22", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "Has your license already been downgraded?" }, { "turn_id": 4, "role": "user", "da": "response_negative", "references": [ { "id_sp": "22", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "Not yet." }, { "turn_id": 5, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "25", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "Do you have a Commercial Learner Permit?" }, { "turn_id": 6, "role": "user", "da": "response_positive", "references": [ { "id_sp": "25", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "Yes, I'm a Commercial Learner Permit holder." }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "26", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "In that case, you will need to retake any applicable knowledge tests you passed more than 180 days from the date you apply for reinstatement." }, { "turn_id": 8, "role": "user", "da": "query_solution", "references": [ { "id_sp": "11", "label": "solution", "doc_id": "Get email and/or text reminders#1_0" } ], "utterance": "Can you tell me where I can register? where can I take the knowledge tests?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "11", "label": "solution", "doc_id": "Get email and/or text reminders#1_0" } ], "utterance": "Yes, I will send you to a page where you can sign up to get email and/or text reminders" }, { "turn_id": 10, "role": "user", "da": "query_condition", "references": [ { "id_sp": "27", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "true Yes, I am the holder of a commercial learner's permit. How do I obtain a non-commercial driver's license?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "28", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" }, { "id_sp": "29", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" }, { "id_sp": "31", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": " You can get a non-commercial duplicate license online after the effective date on the downgrade notice.Since then your commercial class license document will no longer be valid. " }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "90", "label": "precondition", "doc_id": "Replace license or permit#1_0" } ], "utterance": "What is the address to replace a REAL ID by mail?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "91", "label": "solution", "doc_id": "Replace license or permit#1_0" }, { "id_sp": "92", "label": "solution", "doc_id": "Replace license or permit#1_0" }, { "id_sp": "93", "label": "solution", "doc_id": "Replace license or permit#1_0" } ], "utterance": "If you would like to accomplish that by mail, you can send your request and check or money order to NYS Department of Motor Vehicles, 207 Genesee Street, Suite 6, Utica, NY 13501-2874." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "18", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "I received a notice of non-compliance and license downgrade. What happens if I don't respond?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "19", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" }, { "id_sp": "20", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" }, { "id_sp": "21", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "You should respond or it will result in your license being automatically downgraded. " }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "22", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "Would you like to know what will happen if the downgrade occurs?" }, { "turn_id": 4, "role": "user", "da": "response_negative", "references": [ { "id_sp": "22", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "No, I am not interested in finding out." }, { "turn_id": 5, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "25", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "Are you a Commercial Learner Permit holder?" }, { "turn_id": 6, "role": "user", "da": "response_negative", "references": [ { "id_sp": "25", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "No, that does not apply to me." }, { "turn_id": 7, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "18", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 8, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "What should I do since I received this notice?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "You need to submit a copy of your USDOT Medical Examiners Certificate to the Medical Certification Unit." }, { "turn_id": 10, "role": "user", "da": "query_solution", "references": [ { "id_sp": "10", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" }, { "id_sp": "12", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" }, { "id_sp": "14", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" } ], "utterance": "Regarding obtaining a military skills test exemption, I was discharged from the military, does this imply anything?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "10", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" }, { "id_sp": "12", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" }, { "id_sp": "14", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" } ], "utterance": "No. You can still qualify for the waiver." }, { "turn_id": 12, "role": "user", "da": "query_solution", "references": [ { "id_sp": "10", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" }, { "id_sp": "12", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" }, { "id_sp": "14", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" } ], "utterance": "What do I need to bring with me to DMV?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "10", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" }, { "id_sp": "12", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" }, { "id_sp": "14", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" } ], "utterance": "Aside from bringing your proof of military service, your driver license, and CDL waiver form, you will need to prove that you have operated a CMV for at least 2 years before the date you were discharged from the military." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "18", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "I'm currently contesting my License downgrade on the basis of it being unfair. What happens if I don't comply with the notice that I received?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "19", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" }, { "id_sp": "20", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" }, { "id_sp": "21", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "If you don't respond in time, your license will automatically be downgraded. It is recommended that your information be submitted 20 days or more before the date to the Medical Certification Unit to allow for processing time." }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "22", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "Once the license is downgraded there are steps that need to be taken to reinstate past privileges" }, { "turn_id": 4, "role": "user", "da": "response_negative", "references": [ { "id_sp": "22", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "My lawyer says that I will win my contestation and won't need to take the steps to have my license put back to normal." }, { "turn_id": 5, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "25", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "Do you have a Commercial Learner Permit?" }, { "turn_id": 6, "role": "user", "da": "response_positive", "references": [ { "id_sp": "25", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "I don't know what that is, please explain." }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "26", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "If you have a Commercial Learner Permit you will need to retake previous tests that you passed." }, { "turn_id": 8, "role": "user", "da": "query_condition", "references": [ { "id_sp": "9", "label": "precondition", "doc_id": "Replace license or permit#1_0" } ], "utterance": "By the way, do you know about Enhanced or REAL ID? Can I get a replacement license at a DMV office and get an Enhanced or REAL ID?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "10", "label": "solution", "doc_id": "Replace license or permit#1_0" }, { "id_sp": "13", "label": "solution", "doc_id": "Replace license or permit#1_0" } ], "utterance": "You are not obliged to get an Enhanced or REAL ID but starting in October 2020, if you have a Standard license, you will not be allowed board a domestic flight unless you have your passport" }, { "turn_id": 10, "role": "user", "da": "query_condition", "references": [ { "id_sp": "36", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "What if I recently caused an accident? And if I do not respond to the notice of noncompliance and license downgrade?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "37", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "Your driver's license might be suspended depending on the circumstances." }, { "turn_id": 12, "role": "user", "da": "query_solution", "references": [ { "id_sp": "11", "label": "solution", "doc_id": "Get email and/or text reminders#1_0" } ], "utterance": "Do you also know about this DMV Electronic Reminders program, can you tell me where to go to sign up?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "11", "label": "solution", "doc_id": "Get email and/or text reminders#1_0" } ], "utterance": "Yes, I will send you to a page where you can sign up to get email and/or text reminders" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "18", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "I have received a notice of non compliance and license downgrade what do I do?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "19", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" }, { "id_sp": "20", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" }, { "id_sp": "21", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "You need to respont to the notice at least 20 days before the effective date of the downgrade" }, { "turn_id": 3, "role": "user", "da": "query_condition", "references": [ { "id_sp": "22", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "what if the downgrade has already occured?" }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "23", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" }, { "id_sp": "24", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "You must complete and presend an application to reinstate your commercial priveleges" }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "57", "label": "precondition", "doc_id": "Medical Certification FAQ's#3_0" } ], "utterance": "I do not understand why my commercial privileges were revoked for me it is unfair please return them" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "58", "label": "solution", "doc_id": "Medical Certification FAQ's#3_0" } ], "utterance": "You can find rejection's cause by reading the letter throughly." }, { "turn_id": 7, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "59", "label": "precondition", "doc_id": "Medical Certification FAQ's#3_0" } ], "utterance": "Have you checked the certificate in case any information was incorrect, missing or illegible?" }, { "turn_id": 8, "role": "user", "da": "response_negative", "references": [ { "id_sp": "59", "label": "precondition", "doc_id": "Medical Certification FAQ's#3_0" } ], "utterance": "No, i haven't." }, { "turn_id": 9, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "57", "label": "precondition", "doc_id": "Medical Certification FAQ's#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 10, "role": "user", "da": "query_condition", "references": [ { "id_sp": "83", "label": "precondition", "doc_id": "Medical Certification FAQ's#3_0" } ], "utterance": "Can you tell me what advantage i get sign in up for MyDMV?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "84", "label": "solution", "doc_id": "Medical Certification FAQ's#3_0" } ], "utterance": "Sure. It can give you more control about your doings for check your certificate status, just checking under License Status." }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "70", "label": "precondition", "doc_id": "Medical Certification FAQ's#3_0" } ], "utterance": "Umm, is there any way to receive reminders for this type of procedures?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "71", "label": "solution", "doc_id": "Medical Certification FAQ's#3_0" } ], "utterance": "Yes, there is. Use MyDMV and go to Get Mail and / or text reminders." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "18", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "what will happen if i dont respond to the notice of non compliance and license downgrade?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "19", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" }, { "id_sp": "20", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" }, { "id_sp": "21", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "failure to respond to the notice of non compliance and license downgrade will result in your commercial driver license automatically" }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "22", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "if the downgrade/cancellation occurs. does this apply to you?" }, { "turn_id": 4, "role": "user", "da": "response_negative", "references": [ { "id_sp": "22", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "do i need to fill out an application?" }, { "turn_id": 5, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "25", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "if you are a commercial learner permit holder. does this apply to you?" }, { "turn_id": 6, "role": "user", "da": "response_negative", "references": [ { "id_sp": "25", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "no" }, { "turn_id": 7, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "18", "label": "precondition", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 8, "role": "user", "da": "query_solution", "references": [ { "id_sp": "28", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" }, { "id_sp": "29", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" }, { "id_sp": "31", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "can i get a non commercial dulpicate online?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "28", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" }, { "id_sp": "29", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" }, { "id_sp": "31", "label": "solution", "doc_id": "Commercial Driver License Downgrades#3_0" } ], "utterance": "you can get a non commercial duplicate license online after the effective date on the downgrade notice." }, { "turn_id": 10, "role": "user", "da": "query_solution", "references": [ { "id_sp": "10", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" }, { "id_sp": "12", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" }, { "id_sp": "14", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" } ], "utterance": "What do I need to prove that I have operated a CMV of the same type that I will be operating? so as not to have to do the process again" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "10", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" }, { "id_sp": "12", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" }, { "id_sp": "14", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" } ], "utterance": "You must prove that you have operated this CMV for at least 2 years before the application date, if you are still in active service, or the date you were discharged from the military." }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "21", "label": "precondition", "doc_id": "Get a military skills test waiver#1_0" } ], "utterance": "So, after I meet all these requirements, I get my CDL?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "22", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" }, { "id_sp": "23", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" }, { "id_sp": "25", "label": "solution", "doc_id": "Get a military skills test waiver#1_0" } ], "utterance": "Yes, you are correct. After requirements are met, you'll be issued your CDL. The class, endorsements, and restrictions on the CDL will depend on the type of CMV you operated while in the military." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Hello there, i'm looking for some info about how to remove a lienholder from a title." }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "I understand that you want to remove a lienholder from a title certificate?" }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "No, not exactly, but something related to it." }, { "turn_id": 4, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "20", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Ok. Maybe you're looking to know what is to be considered a acceptable proof that a lien is satisfied?" }, { "turn_id": 5, "role": "user", "da": "response_positive", "references": [ { "id_sp": "20", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Yeah, that's the one. I got it written right here." }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "21", "label": "solution", "doc_id": "Remove a lienholder from a title#1_0" }, { "id_sp": "22", "label": "solution", "doc_id": "Remove a lienholder from a title#1_0" }, { "id_sp": "23", "label": "solution", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Perfect. In that regard, you must know there are two acceptable proof you can provide. One of them is form MV-901 also known as Notice of Record Lien, which you can bring to your DMV office." }, { "turn_id": 7, "role": "user", "da": "query_condition", "references": [ { "id_sp": "73", "label": "precondition", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "Do you understand what browser compatibility entails? What should I do if my browser isn't supported?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "74", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "You should update your browser to its latest version." }, { "turn_id": 9, "role": "user", "da": "query_condition", "references": [ { "id_sp": "71", "label": "precondition", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "I need to check my browser compatibility." }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "72", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "To check for your browser compatibility yo should visit https://encryption.ny.gov/" }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "47", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" }, { "id_sp": "48", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" }, { "id_sp": "49", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "Why would DMV ask me about my searches?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "47", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" }, { "id_sp": "48", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" }, { "id_sp": "49", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "We need to verify the compliance of the dial-in Terms of Service." }, { "turn_id": 13, "role": "user", "da": "query_solution", "references": [ { "id_sp": "4", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" }, { "id_sp": "5", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "Would the dial-in search account service be useful for an attorney?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "4", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" }, { "id_sp": "5", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "Yes, attorneys are among our most common clients." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Hello, i want to get some info about removing a lienholder from a title, please." }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Is there a lienholder in your title certificate?" }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "No, not in this moment." }, { "turn_id": 4, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "20", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "But are you into any lien in this moment that you need proof for?" }, { "turn_id": 5, "role": "user", "da": "response_negative", "references": [ { "id_sp": "20", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "No, none of that either." }, { "turn_id": 6, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 7, "role": "user", "da": "query_condition", "references": [ { "id_sp": "32", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Anyhow, what i wanted to know is if in any case i get a lien in my certificate, can i get it transferred?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "33", "label": "solution", "doc_id": "Remove a lienholder from a title#1_0" }, { "id_sp": "34", "label": "solution", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Yes you can do it. You also can give the new owner the original proof that any lien listed on the title was satisfied. Of course, is advised that you keep a copy for yourself." }, { "turn_id": 9, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "35", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Do you know if the new owner is applying for a registration and title certificate?" }, { "turn_id": 10, "role": "user", "da": "response_negative", "references": [ { "id_sp": "35", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "No, i think not." }, { "turn_id": 11, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "32", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "39", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "And what about if i can't provide any proof being the new owner?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "40", "label": "solution", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "In the case the new owner doesn't provided the proof, the lienholder is listed on the title certificate of the new owner." }, { "turn_id": 14, "role": "user", "da": "query_condition", "references": [ { "id_sp": "61", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "um. where i can find more info about electronic lien transactions?" }, { "turn_id": 15, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "62", "label": "solution", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "For that, please refer to document ELT-1 for Electronic Transfer Program Business User Manual." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "I want to remove a lienholder from a title, please tell me if I can." }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Do you need to remove a lienholder from a title certificate?" }, { "turn_id": 3, "role": "user", "da": "response_positive", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Yes, I need it." }, { "turn_id": 4, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "4", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Are you selling a vehicle?" }, { "turn_id": 5, "role": "user", "da": "response_negative", "references": [ { "id_sp": "4", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Not at this time but maybe I will." }, { "turn_id": 6, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "7", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Are you interested in getting a lien free title?" }, { "turn_id": 7, "role": "user", "da": "response_negative", "references": [ { "id_sp": "7", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "No, I'm not interested." }, { "turn_id": 8, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 9, "role": "user", "da": "query_condition", "references": [ { "id_sp": "35", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "What happens when the new owner applies for a registration and a title certificate?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "36", "label": "solution", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "The DMV receives the certificate of title and proof that the lien is satisfied." }, { "turn_id": 11, "role": "user", "da": "query_condition", "references": [ { "id_sp": "30", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "What if the lienholder I want to remove is a person?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "31", "label": "solution", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "The letter must be notarized." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "I am looking to remove a lienholder from a title certificate, how do I go about this?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Is there a lienholder currently appearing on your title certificate?" }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Not on mine, no" }, { "turn_id": 4, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "20", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "To remove a lienholder from a certificate you must have proof that a lien is satisfied, do you have any proof of this?" }, { "turn_id": 5, "role": "user", "da": "response_positive", "references": [ { "id_sp": "20", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "What is acceptable proof that a lien on a title is satisfied?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "21", "label": "solution", "doc_id": "Remove a lienholder from a title#1_0" }, { "id_sp": "22", "label": "solution", "doc_id": "Remove a lienholder from a title#1_0" }, { "id_sp": "23", "label": "solution", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "There are currently two types of proof, the first proof is to provide the DMV with what's known as a Recorded Lien MV-901" }, { "turn_id": 7, "role": "user", "da": "query_condition", "references": [ { "id_sp": "73", "label": "precondition", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "What if I'm still having issues with your page after it's been updated?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "74", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "In case that occurs, just update you browser to its newer version and try accessing once again." }, { "turn_id": 9, "role": "user", "da": "query_solution", "references": [ { "id_sp": "36", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "I'll do that, thanks. One more question, if i request some searches being delivered to me via mail-order, do i need to pay for them in which way, please?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "36", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "In that case, you can use you account balance to make the corresponding payment for those mail-order searches." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "How do I remove a lienholder from a title certificate?" }, { "turn_id": 2, "role": "user", "da": "query_condition", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "null" }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "4", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Have you recently sold a vehicle?" }, { "turn_id": 4, "role": "user", "da": "response_negative", "references": [ { "id_sp": "4", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "No, not recently" }, { "turn_id": 5, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 6, "role": "user", "da": "query_condition", "references": [ { "id_sp": "7", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "I'm looking to get a lien free title certificate, how do I go about this?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "8", "label": "solution", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "There are instructions on the website which will give you further information" }, { "turn_id": 8, "role": "user", "da": "query_solution", "references": [ { "id_sp": "68", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "Can you give me the DMV Dial-In number, please? I can't download the DMV form." }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "68", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "You can contact DMV at: NYSDMV DIAL - IN AccountsRoom 2316 Empire State PlazaAlbany , NY 12228 473 - 2137 dmvaccounts@gmail.com" }, { "turn_id": 10, "role": "user", "da": "query_solution", "references": [ { "id_sp": "70", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "Thanks! But why can't I download the form? Does it have anything to do with the new security? " }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "70", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "Yes, we upgraded our security for better protection of the data. So, now you can't download any form as you usually did, to request a form you have to contact DMV." }, { "turn_id": 12, "role": "user", "da": "query_solution", "references": [ { "id_sp": "72", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "Can I visit the page with mi phone? " }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "72", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "Yes, most of smart phones have compatible browsers. Visit https://encryption.ny.gov/ to check that. " } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "How do I remove a lienholder from a title certificate? " }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Are you looking for information on how to remove a lienholder from a title certificate? " }, { "turn_id": 3, "role": "user", "da": "response_positive", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Yes, that is correct." }, { "turn_id": 4, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "4", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Did you recently sell a vehicle?" }, { "turn_id": 5, "role": "user", "da": "response_negative", "references": [ { "id_sp": "4", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "No, I did not sell a vehicle." }, { "turn_id": 6, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "7", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Would you like to receive a lien free title?" }, { "turn_id": 7, "role": "user", "da": "response_positive", "references": [ { "id_sp": "7", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Yes, I am looking to get a lien free title." }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "8", "label": "solution", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "You need to mail in proof of the original lien. Your current title certificate must be the original copy, we cannot accept photocopies. " }, { "turn_id": 9, "role": "user", "da": "query_condition", "references": [ { "id_sp": "71", "label": "precondition", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "This reminds me that if I don't send it by mail, can I deliver it in another way? I need to check the compatibility of my browser." }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "72", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "To check for your browser compatibility yo should visit https://encryption.ny.gov/" }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "47", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" }, { "id_sp": "48", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" }, { "id_sp": "49", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "Why would DMV ask me about my searches?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "47", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" }, { "id_sp": "48", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" }, { "id_sp": "49", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "We need to verify the compliance of the dial-in Terms of Service." }, { "turn_id": 13, "role": "user", "da": "query_solution", "references": [ { "id_sp": "4", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" }, { "id_sp": "5", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "Would the dial-in search account service be useful for an attorney?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "4", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" }, { "id_sp": "5", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "Yes, attorneys are among our most common clients." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "How do I remove a lienholder from a title?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Do you want to remove a lienholder from a title certificate?" }, { "turn_id": 3, "role": "user", "da": "response_positive", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Yes" }, { "turn_id": 4, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "4", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Have you sold the vehicle?" }, { "turn_id": 5, "role": "user", "da": "response_negative", "references": [ { "id_sp": "4", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "No" }, { "turn_id": 6, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "7", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Do you want to get a lien free title?" }, { "turn_id": 7, "role": "user", "da": "response_positive", "references": [ { "id_sp": "7", "label": "precondition", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Yes" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "8", "label": "solution", "doc_id": "Remove a lienholder from a title#1_0" } ], "utterance": "Please read below for further instructions" }, { "turn_id": 9, "role": "user", "da": "query_condition", "references": [ { "id_sp": "71", "label": "precondition", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "I have a question about browser compatibility. How do I check the compatibility of my browser?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "72", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "To check for your browser compatibility yo should visit https://encryption.ny.gov/" }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "47", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" }, { "id_sp": "48", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" }, { "id_sp": "49", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "Why would DMV ask me about my searches?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "47", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" }, { "id_sp": "48", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" }, { "id_sp": "49", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "We need to verify the compliance of the dial-in Terms of Service." }, { "turn_id": 13, "role": "user", "da": "query_solution", "references": [ { "id_sp": "4", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" }, { "id_sp": "5", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "Would the dial-in search account service be useful for an attorney?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "4", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" }, { "id_sp": "5", "label": "solution", "doc_id": "DIAL-IN search accounts#3_0" } ], "utterance": "Yes, attorneys are among our most common clients." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "If I need to register a new vehicle, what is the title certificate fee? " }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Is this the first time you are registering this vehicle? " }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "It is the first time I am registering it, but, no I have not registered it yet nor paid any of the fees. " }, { "turn_id": 4, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "21", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Is there a MCTD 1 fee if I register my vehicle in Suffolk County? " }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "22", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "23", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "24", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Yes, Suffolk County is one of the twelve counties that does impose the MCTD 1 fee. " }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "22", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "23", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "24", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Are boat and trailer fees the same?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "22", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "23", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "24", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "No boat and trailer fees are calculated differently and can't be estimated online." }, { "turn_id": 9, "role": "user", "da": "query_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "5", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Are the charts that I have found online to estimate fees and taxes applicable to commercial vehicles? " }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "5", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "The charts that you see online that give those estimates are applicable to commercial vehicles, but they do not include the sales tax. " }, { "turn_id": 11, "role": "user", "da": "query_condition", "references": [ { "id_sp": "19", "label": "precondition", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "utterance": "What form should I fill out if I reside outside of New York City and I'm exempted from the vehicle use tax in my county?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "20", "label": "solution", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "utterance": "In that case, the form you must fill out is the UT-11C." }, { "turn_id": 13, "role": "user", "da": "query_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "5", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "One more thing for estimate registration fees and taxes . What other information can I find on those online charts?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "5", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "You can use these charts to estimate your registration fees, use taxes, and supplemental fees for passenger or commercial vehicles. " }, { "turn_id": 15, "role": "user", "da": "query_solution", "references": [ { "id_sp": "20", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Are those online charts also applicable to trailer registration fees? " }, { "turn_id": 16, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "20", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "You can use them for passenger and commercial vehicles, which, unfortunately a trailer is not. " }, { "turn_id": 17, "role": "user", "da": "query_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "If I paid the sales tax when I bought the vehicle, will I still be charged that tax when I register it at the DMV? " }, { "turn_id": 18, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "If that tax has already been paid, then you are fine on that. " } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "How much is the title certificate fee for registering my vehicle?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "A title certificate fee costs $50.00" }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "That isn't what I meant." }, { "turn_id": 4, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 5, "role": "user", "da": "query_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "5", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "If this is my first time registering a vehicle, will I have to pay a registration and vehicle plate fee?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "5", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Yes, you will have to pay a registration and vehicle plate fee unless you are transferring it from another vehicle." }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "31", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "How do I register a recreational vehicle?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "31", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "To register, click on the \"do it online\" button in the megamenu." }, { "turn_id": 9, "role": "user", "da": "query_solution", "references": [ { "id_sp": "22", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "23", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "24", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Is there a way to estimate boat registration fees online?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "22", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "23", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "24", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "At this time, you are not able to estimate fees online for boats or trailers." }, { "turn_id": 11, "role": "user", "da": "query_condition", "references": [ { "id_sp": "13", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Do online estimates take sales tax into account?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "No, online estimates do not figure in sales tax." }, { "turn_id": 13, "role": "user", "da": "query_solution", "references": [ { "id_sp": "15", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "16", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "17", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Can you get online estimates for passenger and commercial vehicles?" }, { "turn_id": 14, "role": "user", "da": "query_condition", "references": [ { "id_sp": "8", "label": "precondition", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "utterance": "Can you tell me the registration fees for commercial vehicles?" }, { "turn_id": 15, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "9", "label": "solution", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "id_sp": "10", "label": "solution", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "id_sp": "11", "label": "solution", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "utterance": "Commercial vehicles that weigh less than 18,000 lbs, Diesel-powered commercial vehicles that weigh 8,501 pounds or more require an additional fee." }, { "turn_id": 16, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "15", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "16", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "17", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Yes, you can get online estimates for both passenger and commercial vehicles." }, { "turn_id": 17, "role": "user", "da": "query_solution", "references": [ { "id_sp": "20", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "I'm glad to know, another question related to rates and taxes, to calculate the rate and vehicle taxes, can it be done online? or should I go to an office?" }, { "turn_id": 18, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "20", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "You can estimate both fees and taxes online." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "I need an estimate of registration fees" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Is this your first time registering your vehicle?" }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "No it isn't" }, { "turn_id": 4, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "13", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "What are the fees and taxes when done online?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "The online estimate does not include sales tax" }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "22", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "23", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "24", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "What is the registration fee and tax?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "22", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "23", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "24", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "You can use the online service to estimate your trailer or boat registration fee as they are estimate differently" }, { "turn_id": 9, "role": "user", "da": "query_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "5", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "What are the registration fee and vehicle plate fee" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "5", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "You must pay both of those" }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "15", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "16", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "17", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Where can I find information on the registration fees and taxes" }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "21", "label": "precondition", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "utterance": "In relation to taxation and supplemental fees What do I do if I live in New York City and am excluded from the city's vehicle use tax?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "22", "label": "solution", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "utterance": "In your case, you should get form UT-11 from a local DMV office or a DMV call center." }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "15", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "16", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "17", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "You can use the charts supplied here to estimate both" }, { "turn_id": 15, "role": "user", "da": "query_condition", "references": [ { "id_sp": "10", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Very well. I would also like to know about DMV. What happens if I transfer the license plates of another vehicle?" }, { "turn_id": 16, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "11", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "12", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "If you transfer those from another vehicle you don't have to pay plate or MCTCD fees" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "I need help on registration fees" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Is this your first time registering your vehicle?" }, { "turn_id": 3, "role": "user", "da": "response_positive", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Yes" }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "5", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "In that case you have to pay both the registration and vehicle plate fees" }, { "turn_id": 5, "role": "user", "da": "query_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Does the online estimate include sales tax?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "No" }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "22", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "23", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "24", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Where can I find information on trailer registrations?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "22", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "23", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "24", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Trailer and boat registration fees are calculated differently. You can t use the online service to estimate them. See register a trailer, or register a boat for how to estimate these registration fees" }, { "turn_id": 9, "role": "user", "da": "query_condition", "references": [ { "id_sp": "13", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "What are the estimate fees online?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "The online estimates DOES NOT include the sales tax" }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "15", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "16", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "17", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Can I use these estimates for commercial vehicles?" }, { "turn_id": 12, "role": "user", "da": "query_solution", "references": [ { "id_sp": "35", "label": "solution", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "id_sp": "36", "label": "solution", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "id_sp": "37", "label": "solution", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "utterance": "I do see the chart but it does not make sense to me. Could you please explain the columns in this chart to me?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "35", "label": "solution", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "id_sp": "36", "label": "solution", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "id_sp": "37", "label": "solution", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "utterance": "The chart shows you a list of counties: find the one you are living in and see the amount of the use tax.\nYou also have one chart for the registration fee depending on how much your vehicle weights. " }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "15", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "16", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "17", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Yes for both passenger and commercial." }, { "turn_id": 15, "role": "user", "da": "query_solution", "references": [ { "id_sp": "18", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "19", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "I'd like to ask regarding the estimate fees and taxes. Can I use the online service to estimate fees and taxes for a trailer?" }, { "turn_id": 16, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "18", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "19", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Sorry, you can not use the online service to estimate fees and taxes for trailers or boats see instructions below" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "hello, about how much are registration fees and taxes?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "It varies, is this the original registration first time?" }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Yes it is." }, { "turn_id": 4, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "10", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Is there a fee if I transfer the registration and plates from another vehicle?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "11", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "12", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "If you don t need to pay the plate fees or MCTD fee " }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "utterance": "Do you know about the registration fee? Can you tell me how to determine the fees for a commercial vehicle?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "utterance": "For that, you can use the registration fee and the county use tax charts." }, { "turn_id": 9, "role": "user", "da": "query_condition", "references": [ { "id_sp": "21", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "How can I estimate the registration fee and tax for boats and trailers?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "22", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "23", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "24", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "They are calculated differently. You can use the online service to estimate them" }, { "turn_id": 11, "role": "user", "da": "query_condition", "references": [ { "id_sp": "36", "label": "precondition", "doc_id": "Sales tax information#3_0" } ], "utterance": "Regarding proof of payment of sales tax, if I bought the vehicle when I was not a resident of New York, what should I do?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "37", "label": "solution", "doc_id": "Sales tax information#3_0" }, { "id_sp": "38", "label": "solution", "doc_id": "Sales tax information#3_0" } ], "utterance": "In that case, use the New York State Department of Tax and Finance DTF-803 Sales Tax Exemption Form {Sales Tax Form} pdf to receive a - New York State Resident Exemption. Form DTF-803 defines the terms \"non-resident\" and \"resident\"." }, { "turn_id": 13, "role": "user", "da": "query_solution", "references": [ { "id_sp": "18", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "19", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "I'd like to know how to Estimate fees and taxes online." }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "18", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "19", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "You can also use these charts to estimate your registration fees, use taxes, and supplemental fees for passenger vehicles commercial vehicles. It is not functioning properly for me. What's the deal with that?" }, { "turn_id": 15, "role": "user", "da": "query_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "5", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Is there a registration fee?" }, { "turn_id": 16, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "5", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "yes it is as follows: Estimate registration fees and taxes[1]" }, { "turn_id": 17, "role": "user", "da": "query_condition", "references": [ { "id_sp": "13", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Are there any other fees for passenger vehicles?" }, { "turn_id": 18, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Yes they can be found here: Estimate fees and taxes online" }, { "turn_id": 19, "role": "user", "da": "query_solution", "references": [ { "id_sp": "20", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Is this accurate pricing?" }, { "turn_id": 20, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "20", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "It is estimated only but as accurate as possible" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "I need to know what kind of fees I'm going to have to pay when I register." }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Is this the first time you've registered your vehicle?" }, { "turn_id": 3, "role": "user", "da": "response_positive", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Yes, it's a new car." }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "5", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "First time registrations need to pay the registration and vehicle plate fees." }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "44", "label": "precondition", "doc_id": "Vehicle modifications and registration class#3_0" } ], "utterance": "I'm wondering if it's possible to install seats behind the driver?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "45", "label": "solution", "doc_id": "Vehicle modifications and registration class#3_0" }, { "id_sp": "47", "label": "solution", "doc_id": "Vehicle modifications and registration class#3_0" } ], "utterance": " you must also install seatbelts that meet NY State Occupant Restraint Law requirements" }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "18", "label": "solution", "doc_id": "Vehicle modifications and registration class#3_0" }, { "id_sp": "19", "label": "solution", "doc_id": "Vehicle modifications and registration class#3_0" }, { "id_sp": "20", "label": "solution", "doc_id": "Vehicle modifications and registration class#3_0" } ], "utterance": "is all I need to know about how to register the car?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "18", "label": "solution", "doc_id": "Vehicle modifications and registration class#3_0" }, { "id_sp": "19", "label": "solution", "doc_id": "Vehicle modifications and registration class#3_0" }, { "id_sp": "20", "label": "solution", "doc_id": "Vehicle modifications and registration class#3_0" } ], "utterance": "yes follow the recommendations" }, { "turn_id": 9, "role": "user", "da": "query_condition", "references": [ { "id_sp": "48", "label": "precondition", "doc_id": "Vehicle modifications and registration class#3_0" } ], "utterance": "If you used a van or truck without the required modifications?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "49", "label": "solution", "doc_id": "Vehicle modifications and registration class#3_0" } ], "utterance": "then you must register it in the ' Commercial ' registration class" }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "43", "label": "solution", "doc_id": "Vehicle modifications and registration class#3_0" } ], "utterance": "What are the camping equipment that is installed behind the driver?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "43", "label": "solution", "doc_id": "Vehicle modifications and registration class#3_0" } ], "utterance": " ' camping equipment ' indicates that you have a permanent bed , a permanent stove , or a permanent refrigerator in the vehicle" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Can you help me estimate the registration fees and taxes for a vehicle registration?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Is this the first time registering the vehicle?" }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "No, it's not the first time." }, { "turn_id": 4, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "21", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "I want to know how to estimate the fees for registering trailers and boats." }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "22", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "23", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "24", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "the estimation for registering a trailer and a boat are different. You can't use the online service to estimate them. You can get info for registering one or the other." }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Are sales tax included on the online estimates?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "No, the online estimates do not include the sales tax." }, { "turn_id": 9, "role": "user", "da": "query_condition", "references": [ { "id_sp": "10", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "and what are the fees for transferring the registration and plates from another vehicle?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "11", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "12", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "In that case, you don't need to pay the plate fees or MCTD fee and you could also be able to transfer the registration fees to your new vehicle." }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "15", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "16", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "17", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "what for are the charts fro the online estimate service?" }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "23", "label": "precondition", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "utterance": "Regarding of County use taxes and supplemental fees? What are the fees for vehicles from Manhattan?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "24", "label": "solution", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "id_sp": "25", "label": "solution", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" }, { "id_sp": "26", "label": "solution", "doc_id": "Commercial vehicle registration fees, vehicle use taxes and supplemental fees#3_0" } ], "utterance": "For all passenger vehicle registrations and renewals, the fees are 80$ for 2 years of Vehicle use tax and 400$ for 1 year for livery and for-hire vehicles." }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "15", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "16", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "17", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "The charts can be used to estimate the registration fees, use taxes and supplemental fees for passenger vehicles and commercial vehicles." }, { "turn_id": 15, "role": "user", "da": "query_condition", "references": [ { "id_sp": "13", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Got it. Another question about Estimate registration fees and taxes. Is there anything else you can tell me about online estimates of fees and taxes?" }, { "turn_id": 16, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Just remember that the sales tax is not included in the online estimates." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "How do I estimate registration fees and taxes?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Is this the first time you are registering your vehicle?" }, { "turn_id": 3, "role": "user", "da": "response_positive", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "Yes this is the first time." }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "5", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "You must pay the registration fee and vehicle plate fee as well as some other fees." }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "51", "label": "precondition", "doc_id": "Register an ATV#1_0" } ], "utterance": "If the ATV is transferred by an individual, can it be acceptable proof of ownership?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "52", "label": "solution", "doc_id": "Register an ATV#1_0" } ], "utterance": "If the ATV is transferred by a private person, acceptable proof of ownership is a New York State or out-of-state transferable certificate of registration or title signed by the previous owner to transfer the property to which" }, { "turn_id": 7, "role": "user", "da": "query_condition", "references": [ { "id_sp": "83", "label": "precondition", "doc_id": "Register an ATV#1_0" } ], "utterance": "What happens if I don't have one of these documents?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "84", "label": "solution", "doc_id": "Register an ATV#1_0" } ], "utterance": "In that case you must provide other types of proof" }, { "turn_id": 9, "role": "user", "da": "query_condition", "references": [ { "id_sp": "56", "label": "precondition", "doc_id": "Register an ATV#1_0" } ], "utterance": "Do I need insurance coverage for my ATV?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "57", "label": "solution", "doc_id": "Register an ATV#1_0" }, { "id_sp": "58", "label": "solution", "doc_id": "Register an ATV#1_0" }, { "id_sp": "59", "label": "solution", "doc_id": "Register an ATV#1_0" } ], "utterance": "You do not need insurance to register your ATV. However, you must have insurance unless you only drive your ATV on private property." }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "62", "label": "solution", "doc_id": "Register an ATV#1_0" }, { "id_sp": "63", "label": "solution", "doc_id": "Register an ATV#1_0" }, { "id_sp": "64", "label": "solution", "doc_id": "Register an ATV#1_0" } ], "utterance": "and under 15 years old can you drive?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "62", "label": "solution", "doc_id": "Register an ATV#1_0" }, { "id_sp": "63", "label": "solution", "doc_id": "Register an ATV#1_0" }, { "id_sp": "64", "label": "solution", "doc_id": "Register an ATV#1_0" } ], "utterance": "Children 10-15 years old can only drive an ATV with certain requirements" }, { "turn_id": 13, "role": "user", "da": "query_condition", "references": [ { "id_sp": "86", "label": "precondition", "doc_id": "Register an ATV#1_0" } ], "utterance": "ok thanks, another question that this topic focuses on?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "87", "label": "solution", "doc_id": "Register an ATV#1_0" } ], "utterance": "this focuses on registration" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "67", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "null" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "68", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "does your vehicle have a NY State transferable registration?" }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "68", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "no is not." }, { "turn_id": 4, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "67", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 5, "role": "user", "da": "query_solution", "references": [ { "id_sp": "63", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "64", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "65", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "Wha are other documents that can be used as proof of ownership?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "63", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "64", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "65", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "You could use as proof of ownership a bill of sale of the previous owner or your cancelled check for payment." }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "69", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "70", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "71", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "What can I do with a non-transferable registration?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "69", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "70", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "71", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "with the non-transferable registration, you can use your vehicle normally but you can't transfer its ownership to another person." }, { "turn_id": 9, "role": "user", "da": "query_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "15", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "16", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "Can you tell me what to do in case I lost my transferable registration?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "15", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "16", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "for that matter, you should apply for a duplicate registration document at a DMV office. You can use the Application for Registration or Ttittle PDF MV-82, and also the PDF MV-82.1 for instructions" }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "15", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "16", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "Please tell me the full name of the PDF MV-82.1" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "15", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "16", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "Sure, the PDF MV-82.1 contains the instructions for Registering / Titling a Vehicle in New York State" }, { "turn_id": 13, "role": "user", "da": "query_solution", "references": [ { "id_sp": "69", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "70", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "71", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "Who's in charge of giving the non-transferable registration." }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "69", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "70", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "71", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "that would be the local DMV office." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "11", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "I need help with a non-titled vehicle" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "12", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "Do you wish to replace a NY State transferable registration?" }, { "turn_id": 3, "role": "user", "da": "response_positive", "references": [ { "id_sp": "12", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "Yes" }, { "turn_id": 4, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "13", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "Is the registration lost?" }, { "turn_id": 5, "role": "user", "da": "response_negative", "references": [ { "id_sp": "13", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "No" }, { "turn_id": 6, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "11", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 7, "role": "user", "da": "query_condition", "references": [ { "id_sp": "46", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "What happens if I can't get any proof of ownership?\n" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "47", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "48", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "49", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "You must contact the person that sold you the vehicle , boat or snowmobile to you and get a receipt of sale." }, { "turn_id": 9, "role": "user", "da": "query_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "15", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "16", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "Can I apply for a duplcate registration?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "15", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "16", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "The current owner can apply for a duplicate registration document at a DMV office." }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "27", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "28", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "30", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "Can I use an old registration?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "27", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "28", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "30", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "You can show an old registration , an original Manufacturer 's Certificate of Origin , or an original Manufacturer 's Statement of Origin" }, { "turn_id": 13, "role": "user", "da": "query_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "15", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "16", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "What forms do I need to apply for a transferable registration?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "15", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "16", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "Use the Application for Registration or Title PDF MV-82 and the instructions for Registering / Titling a Vehicle in New York State PDF MV-82.1" }, { "turn_id": 15, "role": "user", "da": "query_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "5", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "What do I need to transfer titled vehicles?" }, { "turn_id": 16, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "5", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "You must get a title certificate that displays the name of the seller and use the Application for Title Only PDF MV-82TON form" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "Hello, I have an issue with the ownership of a vehicle. What happens if proof of ownership is not available?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "Do you have a title certificate with the name of the previous owner?" }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "No I do not." }, { "turn_id": 4, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "40", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "What if there were no previous owners?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "41", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "42", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "The sellers must provide proofs of all previous ownership and provide a bill of sale." }, { "turn_id": 7, "role": "user", "da": "query_condition", "references": [ { "id_sp": "13", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "What if the NY State transferable registration was misplaced?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "15", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "16", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "The person who currently owns the vehicle can apply for a duplicate registration document at the DMV. They must use the Application for Registration or Title PDF with the appropriate instructions." }, { "turn_id": 9, "role": "user", "da": "query_condition", "references": [ { "id_sp": "26", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "Is there any other means to prove ownership?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "27", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "28", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "30", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "Yes other evidence of ownership may be provided." }, { "turn_id": 11, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "29", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "Other evidence of ownership must be presented such as an old registration or an original Manufacturer 's Certificate or Statement of Origin. Does the owner possess these documents?" }, { "turn_id": 12, "role": "user", "da": "response_negative", "references": [ { "id_sp": "29", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "No I don't think so." }, { "turn_id": 13, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "31", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "Are you certain that these documents are not available?" }, { "turn_id": 14, "role": "user", "da": "response_positive", "references": [ { "id_sp": "31", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "there must be some other way, no?" }, { "turn_id": 15, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "32", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "Yes the current owner may use the MV-51B for proof of ownership." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "43", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "How do I get proof of ownership?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "44", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "45", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "You will need an affadavit of sale." }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "46", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "Do you have one of those?" }, { "turn_id": 4, "role": "user", "da": "response_negative", "references": [ { "id_sp": "46", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "no" }, { "turn_id": 5, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "43", "label": "precondition", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 6, "role": "user", "da": "query_solution", "references": [ { "id_sp": "21", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "22", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "23", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "Can I apply for a non titled vehicle." }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "21", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "22", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" }, { "id_sp": "23", "label": "solution", "doc_id": "Proof of ownership is not available#3_0" } ], "utterance": "The DMV MUST VERIFY WITH PREVIOUS OWNER" }, { "turn_id": 8, "role": "user", "da": "query_solution", "references": [ { "id_sp": "49", "label": "solution", "doc_id": "Register a leased vehicle#1_0" } ], "utterance": "Regarding about the proof of sales tax payment, are minors qualified?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "49", "label": "solution", "doc_id": "Register a leased vehicle#1_0" } ], "utterance": "Must be at least 16 years old, except for ATV records." }, { "turn_id": 10, "role": "user", "da": "query_solution", "references": [ { "id_sp": "24", "label": "solution", "doc_id": "Register a leased vehicle#1_0" } ], "utterance": "and what proof do i need?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "24", "label": "solution", "doc_id": "Register a leased vehicle#1_0" } ], "utterance": "proof of payment of sales tax, tax exemption, or purchase price see below for instructions to demonstrate proof" }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "33", "label": "precondition", "doc_id": "Register a leased vehicle#1_0" } ], "utterance": "What if I made the payment in another state?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "34", "label": "solution", "doc_id": "Register a leased vehicle#1_0" }, { "id_sp": "35", "label": "solution", "doc_id": "Register a leased vehicle#1_0" }, { "id_sp": "36", "label": "solution", "doc_id": "Register a leased vehicle#1_0" } ], "utterance": "This process can reduce the amount of your New York State sales tax if the State of New York and the other state have a sales tax agreement." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "170", "label": "precondition", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "How do I obtain a disabilities parking permit while out of state?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "171", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "172", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "Most states honor New York parking permits. If traveling out of state, be sure to contact your local motor vehicle agency to inquire if the state you are traveling to accepts New York parking permits." }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "173", "label": "precondition", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "Be sure to check with the police or motor vehicle agency to inquire if the state you are traveling to accepts New York parking permits." }, { "turn_id": 4, "role": "user", "da": "response_negative", "references": [ { "id_sp": "173", "label": "precondition", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "This isn't the information that I'm looking for." }, { "turn_id": 5, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "170", "label": "precondition", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 6, "role": "user", "da": "query_condition", "references": [ { "id_sp": "184", "label": "precondition", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "If I have a parking permit for disabilities, will I still have to pay for parking regulations and fees?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "185", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "No, you will not be exempt from parking regulations or fees." }, { "turn_id": 8, "role": "user", "da": "query_solution", "references": [ { "id_sp": "173", "label": "solution", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" } ], "utterance": "Is there any way that I can take the plates from ny existing car and transfer them to my new car until I have the plates organized for it?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "173", "label": "solution", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" } ], "utterance": "No, sorry. Legally, you would not be able to drive your new vehicle until you get license plates and registration for that vehicle." }, { "turn_id": 10, "role": "user", "da": "query_condition", "references": [ { "id_sp": "200", "label": "precondition", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" } ], "utterance": "What if the vehicle is only a couple years old?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "201", "label": "solution", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" }, { "id_sp": "202", "label": "solution", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" }, { "id_sp": "203", "label": "solution", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" } ], "utterance": "Before you buy, make sure that the seller has completed the appropriate damage disclosure statement. This statement would show whether or not the vehicle's new title should be branded, \"Rebuilt Salvage\"." }, { "turn_id": 12, "role": "user", "da": "query_solution", "references": [ { "id_sp": "201", "label": "solution", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" }, { "id_sp": "202", "label": "solution", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" }, { "id_sp": "203", "label": "solution", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" } ], "utterance": "Where do I find the damage disclosure statement?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "201", "label": "solution", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" }, { "id_sp": "202", "label": "solution", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" }, { "id_sp": "203", "label": "solution", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" } ], "utterance": "It's found on the backside of the vehicle's title." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "186", "label": "precondition", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "Are there specific addresses and phone numbers for parking for people with disabilities?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "187", "label": "precondition", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "Are you looking to apply for a New York state parking permit or a special New York City disability parking permit for people with disabilities" }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "187", "label": "precondition", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "No, not at the moment" }, { "turn_id": 4, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "186", "label": "precondition", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 5, "role": "user", "da": "query_solution", "references": [ { "id_sp": "193", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "194", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "Can I apply for a personalized license plate?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "193", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "194", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "Personalized plates up to six characters with the Universal Symbol of Access are available for an additional charge" }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "161", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "162", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "163", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "Where can people with disabilities park in New York City?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "161", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "162", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "163", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "There are no reserved spaces set aside for people with disabilities on the streets in New York City. Reserved spaces are available off-street, in parking lots. The vehicle plates for people with disabilities or a state permit for people with disabilities can be used to avail of these off-street reserved spaces" }, { "turn_id": 9, "role": "user", "da": "query_solution", "references": [ { "id_sp": "127", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "Can I apply for a temporary parking permit?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "127", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "You may be able to avail of a temporary permit which is valid for six months" }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "1", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "Where do I go if I need information regarding applying for a parking permit for people with disabilities?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "1", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "Please refer to the Parking for People with Disabilities section of the website" }, { "turn_id": 13, "role": "user", "da": "query_solution", "references": [ { "id_sp": "100", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "101", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "102", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "Are there specific requirements needed to apply for a permanent parking permit?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "100", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "101", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "102", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "You must live in New York State but do not need to be the licensed driver or own a vehicle, applications are made in the locality in which you live" }, { "turn_id": 15, "role": "user", "da": "query_solution", "references": [ { "id_sp": "104", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "105", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "106", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "Who issues parking permits?" }, { "turn_id": 16, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "104", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "105", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "106", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "Every city, town and village has an agent that issues these permits. Contact your local clerk to find out which local agency issues the permits. There is no fee applied for receiving a permit" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "160", "label": "precondition", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "How do I apply for handicap parking?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "161", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "162", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "163", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "You cannot apply for a space on streets of New York but can use vehicle plates for people with disabilities." }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "168", "label": "precondition", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "You can call or visit the NYC Department of Transportion website for more info." }, { "turn_id": 4, "role": "user", "da": "response_positive", "references": [ { "id_sp": "168", "label": "precondition", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "So I can call or visit website." }, { "turn_id": 5, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "169", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "yes." }, { "turn_id": 6, "role": "user", "da": "query_solution", "references": [ { "id_sp": "159", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "Is the laws governing handicapped parking spaces?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "159", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "Yes, state county or local law enforcement are authorized." }, { "turn_id": 8, "role": "user", "da": "query_solution", "references": [ { "id_sp": "77", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "78", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "79", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "What do I need to submit for handicap license plates?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "77", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "78", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "79", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "A copy of a medical certification from a doctor." }, { "turn_id": 10, "role": "user", "da": "query_solution", "references": [ { "id_sp": "68", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "69", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "70", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "Where can I apply?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "68", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "69", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "70", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "At any state or county motor vehicle office." }, { "turn_id": 12, "role": "user", "da": "query_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "15", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "16", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "What qualifies?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "15", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" }, { "id_sp": "16", "label": "solution", "doc_id": "Parking for People with Disabilities - The Law#3_0" } ], "utterance": "Use of portable oxygen, legal blindness is 2." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "How can I learn passenger wehicle taxes and fees" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "You can use charts " }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "3", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "And if this is the original registration of your vehicle, you must pay some addition fees." }, { "turn_id": 4, "role": "user", "da": "response_negative", "references": [ { "id_sp": "3", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "Can you explain" }, { "turn_id": 5, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 6, "role": "user", "da": "query_condition", "references": [ { "id_sp": "17", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "For example If I reside outside New York City, will I pay at both place?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "18", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "No. If you reside outside New York City and you are exempt from the vehicle use tax in the county where you reside or have a business" }, { "turn_id": 8, "role": "user", "da": "query_solution", "references": [ { "id_sp": "21", "label": "solution", "doc_id": "Register a leased vehicle#1_0" }, { "id_sp": "22", "label": "solution", "doc_id": "Register a leased vehicle#1_0" }, { "id_sp": "23", "label": "solution", "doc_id": "Register a leased vehicle#1_0" } ], "utterance": "I still need to find out about on how to register my vehicle in New York, what do I need?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "21", "label": "solution", "doc_id": "Register a leased vehicle#1_0" }, { "id_sp": "22", "label": "solution", "doc_id": "Register a leased vehicle#1_0" }, { "id_sp": "23", "label": "solution", "doc_id": "Register a leased vehicle#1_0" } ], "utterance": "You'll need a letter from the leasing company giving you permission to register the vehicle in NY, a power of attorney from the leasing company that authorizes you to register the vehicle, and the signature of the leasing company officer in box 3 on the Vehicle Registration/Title Application or on the Registration Authorization." }, { "turn_id": 10, "role": "user", "da": "query_condition", "references": [ { "id_sp": "28", "label": "precondition", "doc_id": "Register a leased vehicle#1_0" } ], "utterance": "I don't think I paid sales tax for all of the lease payments. What do I do?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "29", "label": "solution", "doc_id": "Register a leased vehicle#1_0" }, { "id_sp": "30", "label": "solution", "doc_id": "Register a leased vehicle#1_0" }, { "id_sp": "31", "label": "solution", "doc_id": "Register a leased vehicle#1_0" } ], "utterance": "The process will be the same as if you hadn't paid any sales tax at all. You'll have to provide DMV with your lease agreement and fill out a Statement of Transaction at NY State Department of Tax and Finance. The sales tax for any existing lease payments you have will be paid to DMV." }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "51", "label": "precondition", "doc_id": "Register a leased vehicle#1_0" } ], "utterance": "Can this be done online?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "52", "label": "solution", "doc_id": "Register a leased vehicle#1_0" } ], "utterance": "No, you will need to do this in person at a DMV office." }, { "turn_id": 14, "role": "user", "da": "query_condition", "references": [ { "id_sp": "33", "label": "precondition", "doc_id": "Register a leased vehicle#1_0" } ], "utterance": "I leased the vehicle in New Jersey and think I paid some sales tax there. Do I have to pay it again in NY?" }, { "turn_id": 15, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "34", "label": "solution", "doc_id": "Register a leased vehicle#1_0" }, { "id_sp": "35", "label": "solution", "doc_id": "Register a leased vehicle#1_0" }, { "id_sp": "36", "label": "solution", "doc_id": "Register a leased vehicle#1_0" } ], "utterance": "This will depend on whether NY and the state where you leased your vehicle have an agreement about sales tax. If there is an agreement, you'll receive a credit for the tax you paid. " } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "How much will it cost to register my car?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "It will be the registration fee plus taxes." }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "3", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "Is this the first registration?" }, { "turn_id": 4, "role": "user", "da": "response_negative", "references": [ { "id_sp": "3", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "No, it's previously owned." }, { "turn_id": 5, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 6, "role": "user", "da": "query_condition", "references": [ { "id_sp": "29", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "Who do I contact for help with the tax?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "30", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "id_sp": "31", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "id_sp": "32", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "You can contact your local DMV office." }, { "turn_id": 8, "role": "user", "da": "query_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "utterance": "Can you tell me on when do I have to surrender my vehicle plates if I will apply for a new registration at DMV?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "utterance": "Before you end the vehicle 's liability insurance coverage" }, { "turn_id": 10, "role": "user", "da": "query_condition", "references": [ { "id_sp": "48", "label": "precondition", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "utterance": "Can I surrender my plates temporarily?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "49", "label": "solution", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "id_sp": "50", "label": "solution", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "utterance": "Yes, see special procedures to surrender plates for a season temporary surrender of plates" }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "58", "label": "precondition", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "utterance": "What happens if my plates are missing?" }, { "turn_id": 13, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "59", "label": "precondition", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "utterance": "Have they been lost or stolen?" }, { "turn_id": 14, "role": "user", "da": "response_positive", "references": [ { "id_sp": "59", "label": "precondition", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "utterance": "Yes stolen" }, { "turn_id": 15, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "60", "label": "solution", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "id_sp": "61", "label": "solution", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" }, { "id_sp": "62", "label": "solution", "doc_id": "Surrender (return or turn in) your plates to the DMV#3_0" } ], "utterance": "Then you need to report plates that are lost , stolen or destroyed and surrender the registration. In these cases the DMV can issue you a new registration and plates" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "What are the fees and taxes for passenger vehicles?\n" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "You can use tax charts to determine registration fee and county use tax." }, { "turn_id": 3, "role": "user", "da": "query_condition", "references": [ { "id_sp": "3", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "Is this for original resgistration?" }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "4", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "id_sp": "5", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "id_sp": "6", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "yes and you must pay fees for your plates and title." }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "58", "label": "precondition", "doc_id": "Replace a title certificate#1_0" } ], "utterance": "How much are the fees for the dishes and the titles? . What items do I need to bring to the DMV office?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "59", "label": "solution", "doc_id": "Replace a title certificate#1_0" } ], "utterance": "first, you need a completed Application for Duplicate Title form (PDF MV-902)" }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "6", "label": "solution", "doc_id": "Replace a title certificate#1_0" }, { "id_sp": "7", "label": "solution", "doc_id": "Replace a title certificate#1_0" }, { "id_sp": "8", "label": "solution", "doc_id": "Replace a title certificate#1_0" } ], "utterance": "Can I get the replacement title faster using the express mail?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "6", "label": "solution", "doc_id": "Replace a title certificate#1_0" }, { "id_sp": "7", "label": "solution", "doc_id": "Replace a title certificate#1_0" }, { "id_sp": "8", "label": "solution", "doc_id": "Replace a title certificate#1_0" } ], "utterance": "Yes, we can send you the replacement title via express mail but you'll have to pay extra for it and you'll need to sign for the delivery." }, { "turn_id": 9, "role": "user", "da": "query_condition", "references": [ { "id_sp": "78", "label": "precondition", "doc_id": "Replace a title certificate#1_0" } ], "utterance": "What can I do if I don't have a NY State Driver License Permit?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "79", "label": "solution", "doc_id": "Replace a title certificate#1_0" } ], "utterance": "You still can provide other kinds of proof." }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "30", "label": "solution", "doc_id": "Replace a title certificate#1_0" } ], "utterance": "Can I cancel an online transaction after submitting it?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "30", "label": "solution", "doc_id": "Replace a title certificate#1_0" } ], "utterance": "Yes, but you can only cancel an online transaction the same day it was ordered." }, { "turn_id": 13, "role": "user", "da": "query_condition", "references": [ { "id_sp": "33", "label": "precondition", "doc_id": "Replace a title certificate#1_0" } ], "utterance": "For the mailing of the new title, what if the registration for my vehicle is in my name." }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "34", "label": "solution", "doc_id": "Replace a title certificate#1_0" } ], "utterance": "In that case, you can add or change your address online and then replace your title." }, { "turn_id": 15, "role": "user", "da": "query_condition", "references": [ { "id_sp": "17", "label": "precondition", "doc_id": "Replace a title certificate#1_0" } ], "utterance": "what are the limitations of ordering online?" }, { "turn_id": 16, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "18", "label": "solution", "doc_id": "Replace a title certificate#1_0" }, { "id_sp": "19", "label": "solution", "doc_id": "Replace a title certificate#1_0" } ], "utterance": "You can't order online if there was a title certificate processed in the past 15 days or the title certificate is a duplicate title requesting removal of a lien." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "I need help with fees and such" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "you can use both the registration fee and county use tax charts to determine your registration fee and county use tax " }, { "turn_id": 3, "role": "user", "da": "query_condition", "references": [ { "id_sp": "3", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "and it has taxes?" }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "4", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "id_sp": "5", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "id_sp": "6", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "yes ,plus vehicle plates and title certificate fees" }, { "turn_id": 5, "role": "user", "da": "query_solution", "references": [ { "id_sp": "46", "label": "solution", "doc_id": "How to renew a registration#1_0" } ], "utterance": "I have changed my address, there will be no problems when I forward the documents to my new address, will I? Will the shipping company have any problems?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "46", "label": "solution", "doc_id": "How to renew a registration#1_0" } ], "utterance": "There is no guarantee that the usps will forward all the dmv documents to your new address." }, { "turn_id": 7, "role": "user", "da": "query_condition", "references": [ { "id_sp": "71", "label": "precondition", "doc_id": "How to renew a registration#1_0" } ], "utterance": "O.k. I get it. But the whole process can be done by mail, right?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "72", "label": "solution", "doc_id": "How to renew a registration#1_0" } ], "utterance": "Yes, you be able to do it, without problem." }, { "turn_id": 9, "role": "user", "da": "query_condition", "references": [ { "id_sp": "36", "label": "precondition", "doc_id": "How to renew a registration#1_0" } ], "utterance": "Great, thanks. But I would like to know what happens if my registration expires, and I haven't complete the renewal?" }, { "turn_id": 10, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "37", "label": "precondition", "doc_id": "How to renew a registration#1_0" } ], "utterance": "Your registration still have time or is already expired?" }, { "turn_id": 11, "role": "user", "da": "response_negative", "references": [ { "id_sp": "37", "label": "precondition", "doc_id": "How to renew a registration#1_0" } ], "utterance": "Is not yet expired, but I have that doubt." }, { "turn_id": 12, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "40", "label": "precondition", "doc_id": "How to renew a registration#1_0" } ], "utterance": "Is your address the same or have you changed it?" }, { "turn_id": 13, "role": "user", "da": "response_positive", "references": [ { "id_sp": "40", "label": "precondition", "doc_id": "How to renew a registration#1_0" } ], "utterance": "I have already changed my address. I'm living somewhere else." }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "41", "label": "solution", "doc_id": "How to renew a registration#1_0" }, { "id_sp": "42", "label": "solution", "doc_id": "How to renew a registration#1_0" }, { "id_sp": "43", "label": "solution", "doc_id": "How to renew a registration#1_0" } ], "utterance": "O.k., To avoid troubles, your address on the dmv files must be the current, so we recommend you to update your address online first and then do the renew." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "What are the fees and taxes for passenger vehicles?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "You will use both the registration and county use tax charts to determine you registration fee and county use tax." }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "3", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "Is this the original registration of your vehicle?" }, { "turn_id": 4, "role": "user", "da": "response_negative", "references": [ { "id_sp": "3", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "Yes it is." }, { "turn_id": 5, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 6, "role": "user", "da": "query_condition", "references": [ { "id_sp": "29", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "I am outside New York City, how do I get those fees?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "30", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "id_sp": "31", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "id_sp": "32", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "You will have to ask the city or county where you reside." }, { "turn_id": 8, "role": "user", "da": "query_condition", "references": [ { "id_sp": "68", "label": "precondition", "doc_id": "Replace a title certificate#1_0" } ], "utterance": "I see. Let me ask another question. if I Replace a certificate of title. What if i request a certificate of title, instead?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "69", "label": "solution", "doc_id": "Replace a title certificate#1_0" }, { "id_sp": "70", "label": "solution", "doc_id": "Replace a title certificate#1_0" } ], "utterance": "For that scenario, You'll need to complete form MV-82TON or Application for Title Only. Make sure you read instructions carefully and follow them with accuracy." }, { "turn_id": 10, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "75", "label": "precondition", "doc_id": "Replace a title certificate#1_0" } ], "utterance": "Have you moved recently, by the way?" }, { "turn_id": 11, "role": "user", "da": "response_positive", "references": [ { "id_sp": "75", "label": "precondition", "doc_id": "Replace a title certificate#1_0" } ], "utterance": "Yeah, it has been couple moths already since i moved." }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "76", "label": "solution", "doc_id": "Replace a title certificate#1_0" } ], "utterance": "If that so, then you must learn how to change your address." }, { "turn_id": 13, "role": "user", "da": "query_condition", "references": [ { "id_sp": "62", "label": "precondition", "doc_id": "Replace a title certificate#1_0" } ], "utterance": "I'll get into it, thanks. Now, when i apply for a replacement title, it'll be issued in the DMV office?" }, { "turn_id": 14, "role": "user", "da": "query_condition", "references": [ { "id_sp": "63", "label": "precondition", "doc_id": "Replace a title certificate#1_0" } ], "utterance": "The same day i apply for it, i mean?" }, { "turn_id": 15, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "64", "label": "solution", "doc_id": "Replace a title certificate#1_0" }, { "id_sp": "65", "label": "solution", "doc_id": "Replace a title certificate#1_0" }, { "id_sp": "67", "label": "solution", "doc_id": "Replace a title certificate#1_0" } ], "utterance": "Sorry, but that would be a no. For practical reasons, all certificates are printed in a secure facility foreign to the DMV and then mailed to you. That way is more fast and easy." }, { "turn_id": 16, "role": "user", "da": "query_condition", "references": [ { "id_sp": "58", "label": "precondition", "doc_id": "Replace a title certificate#1_0" } ], "utterance": "Um, sounds logical. In any case, what items i need to bring to DMV when i look for the replacement process?" }, { "turn_id": 17, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "59", "label": "solution", "doc_id": "Replace a title certificate#1_0" } ], "utterance": "You have to bring with you a completed Application for Duplicate Title or MV-902." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "I would like to know how much I need to pay for fees and taxes for my car." }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "You will need to look at the attached charts. One is for registration fees and one is for taxes." }, { "turn_id": 3, "role": "user", "da": "query_condition", "references": [ { "id_sp": "3", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "This is a new car, so it is my first time paying the registration fee." }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "4", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "id_sp": "5", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "id_sp": "6", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "Okay. You will need to pay for your plate, which is $25, and you will need to pay for your title certificate, which is $50." }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "23", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "Do I have to pay any money to the county?" }, { "turn_id": 6, "role": "user", "da": "query_solution", "references": [ { "id_sp": "15", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "16", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "17", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "I got it. Another question if I pay the plate and the certificate at the same time, can you give me a discount? What are the charts for the online estimation service?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "15", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "16", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "17", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "The charts can be used to estimate the registration fees, use taxes and supplemental fees for passenger vehicles and commercial vehicles." }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "24", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "id_sp": "25", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "id_sp": "26", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "Yes. This is based on how much your car weighs. Also, if you live in one of the MCTD counties, you will have an additional fee." }, { "turn_id": 9, "role": "user", "da": "query_solution", "references": [ { "id_sp": "16", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "Thank you. I'd also like to learn more about taxation and additional fees. When does the car use tax have to be paid?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "16", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "You will need to pay the tax when you register a car or renew your registration." }, { "turn_id": 11, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "17", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "What if I don't live in New York City?" }, { "turn_id": 12, "role": "user", "da": "response_negative", "references": [ { "id_sp": "17", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "You may be exempt from the vehicle use tax in the county where you live." }, { "turn_id": 13, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "16", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 14, "role": "user", "da": "query_solution", "references": [ { "id_sp": "10", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "id_sp": "11", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "id_sp": "12", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "What if I have an electric vehicle?" }, { "turn_id": 15, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "10", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "id_sp": "11", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "id_sp": "12", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "You will have a minimum 2 year fee of $32.50." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "15", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "How much are the fees to register?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "16", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "Hello! I can help you with that Residents of New York City and several counties in New York State must pay a vehicle use tax when they register a passenger vehicle or renew a passenger vehicle registration" }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "17", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "If you reside outside New York City and you are exempt from the vehicle use tax in the county where you reside or have a business" }, { "turn_id": 4, "role": "user", "da": "response_negative", "references": [ { "id_sp": "17", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "What If I live outside of it?\n" }, { "turn_id": 5, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "15", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 6, "role": "user", "da": "query_solution", "references": [ { "id_sp": "18", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "If you reside outside New York City and you are exempt from the vehicle use tax in the county where you reside or have a business , complete form UT-11C" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "18", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "If you reside outside New York City and you are exempt from the vehicle use tax in the county where you reside or have a business , complete form UT-11C" }, { "turn_id": 8, "role": "user", "da": "query_condition", "references": [ { "id_sp": "23", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "About how much are the fees?" }, { "turn_id": 9, "role": "user", "da": "query_condition", "references": [ { "id_sp": "10", "label": "precondition", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "I see. Another concern about plate payments. Do I have to pay the plate fees again if I transfer the plates to a new vehicle?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "11", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" }, { "id_sp": "12", "label": "solution", "doc_id": "Estimate registration fees and taxes#1_0" } ], "utterance": "No, you won't have to pay plate fees again." }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "24", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "id_sp": "25", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "id_sp": "26", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "I will happy to assist you with this. The chart shows the use taxes for all original registrations and renewals by the weight of the vehicle" }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "29", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "Is there anyplace locally where I could further inquire in person about these taxes?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "30", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "id_sp": "31", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "id_sp": "32", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "If you have any questions about the taxes, ask the city or county where you reside." }, { "turn_id": 14, "role": "user", "da": "query_condition", "references": [ { "id_sp": "19", "label": "precondition", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "Do I need to pay if I live in Manhatton?" }, { "turn_id": 15, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "20", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "id_sp": "21", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" }, { "id_sp": "22", "label": "solution", "doc_id": "Passenger vehicle registration fees, use taxes and supplemental fees#3_0" } ], "utterance": "Supplemental MCTD fee - $ 50 for two years $ 25 per yea" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "31", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Who are the I LOVE NY Adventure Custom Plates available to? " }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "32", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "33", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "You can get the I LOVE NY Adventure Custom Plates if you are an individual that holds a currently valid NYS Department of Environmental Conservation DEC issued Sporting License and/or a NYS Office of Parks, Recreation and Historic Preservation Parks issued Empire Passport. " }, { "turn_id": 3, "role": "user", "da": "query_condition", "references": [ { "id_sp": "34", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "How much do I have to pay to get an I LOVE NY Adventure Custom Plate? " }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "35", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "36", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "The fee noted for each renewal is the $15 annual I LOVE NY fee plus the personalization fee if applicable and does not include the regular registration renewal fees due upon each renewal. As the $15 I LOVE NY fee is an annual fee, if your registration is renewed every two years passenger and commercial class, the fee is $30 at renewal. Motorcycle classes renew every one year, therefore a $15 I LOVE NY fee will be due at each renewal. " }, { "turn_id": 5, "role": "user", "da": "query_solution", "references": [ { "id_sp": "1", "label": "solution", "doc_id": "Vision requirements & restrictions#3_0" }, { "id_sp": "2", "label": "solution", "doc_id": "Vision requirements & restrictions#3_0" } ], "utterance": "Alright. I would like to know the vision requirements & restrictions. Passing the vision test is required when applying for a driver licence or renewal?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "1", "label": "solution", "doc_id": "Vision requirements & restrictions#3_0" }, { "id_sp": "2", "label": "solution", "doc_id": "Vision requirements & restrictions#3_0" } ], "utterance": "Yes, you would have to pass a vision test for renewal or when apply for driver license and the test needs to show that you have a vision of at least 20/40 in either or both eyes with or without corrective lenses." }, { "turn_id": 7, "role": "user", "da": "query_condition", "references": [ { "id_sp": "78", "label": "precondition", "doc_id": "Vision requirements & restrictions#3_0" } ], "utterance": "What if the form has a print date of 3/04 or later?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "79", "label": "solution", "doc_id": "Vision requirements & restrictions#3_0" } ], "utterance": "The vision care professional will mark a box on the form to indicate if the form is valid for 6 months or for 12 months after the date of the eye test." }, { "turn_id": 9, "role": "user", "da": "query_condition", "references": [ { "id_sp": "76", "label": "precondition", "doc_id": "Vision requirements & restrictions#3_0" } ], "utterance": "What if the Vision Test Report has a print date of 9/03 or earlier?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "77", "label": "solution", "doc_id": "Vision requirements & restrictions#3_0" } ], "utterance": "Then the form is valid for 6 months after the date of the eye test." }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "38", "label": "solution", "doc_id": "Vision requirements & restrictions#3_0" } ], "utterance": "Do I have to take my vision test at the DMV office?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "38", "label": "solution", "doc_id": "Vision requirements & restrictions#3_0" } ], "utterance": "You can either take a vision test at the DMV office or prove that you meet our vision requirements by providing a Vision Test Report completed by a qualified eye care provider." }, { "turn_id": 13, "role": "user", "da": "query_solution", "references": [ { "id_sp": "27", "label": "solution", "doc_id": "Vision requirements & restrictions#3_0" } ], "utterance": "What if my vision is impaired for night time?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "27", "label": "solution", "doc_id": "Vision requirements & restrictions#3_0" } ], "utterance": "Then you will have Daylight Driving Only restriction on your license." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "37", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "What do i do if i already have a lifetime sporting license or safe boating certificate?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "38", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "You can request the icons be added to your DMV photo document " }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "39", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Does this apply to you?" }, { "turn_id": 4, "role": "user", "da": "response_positive", "references": [ { "id_sp": "39", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Yes, but do I go to the DMV?" }, { "turn_id": 5, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "40", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Yes at the DMV there is a $12.50 $5.00 for non-driver ID holders new document fee unless you are renewing" }, { "turn_id": 6, "role": "user", "da": "query_solution", "references": [ { "id_sp": "24", "label": "solution", "doc_id": "NY State Adventure License FAQs#3_0" } ], "utterance": "One more thing about additional fee regarding with DMV photo document. What is the cost of having the icons added prior to renewal ?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "24", "label": "solution", "doc_id": "NY State Adventure License FAQs#3_0" } ], "utterance": "You would have to pay $12.50 for driver licenses/permits and $5 for non-driver id cards." }, { "turn_id": 8, "role": "user", "da": "query_solution", "references": [ { "id_sp": "35", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "36", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "I'd like to know as well. How do I make use of this simple new service?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "35", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "36", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "you may choose to get your new DMV photo document with icons immediately " }, { "turn_id": 10, "role": "user", "da": "query_solution", "references": [ { "id_sp": "40", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Is there a fee?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "40", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Yes. there is a $12.50 $5.00 for non-driver ID holders new document fee unless you are renewing your photo document during your visit" }, { "turn_id": 12, "role": "user", "da": "query_solution", "references": [ { "id_sp": "38", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "can i do this online?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "38", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "online using the online sporting license system at the NYS website" }, { "turn_id": 14, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "41", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Does this answer your question?" }, { "turn_id": 15, "role": "user", "da": "response_negative", "references": [ { "id_sp": "41", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "No" }, { "turn_id": 16, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "38", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 17, "role": "user", "da": "query_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "4", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "5", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "where can i get the i love NY custom plates?" }, { "turn_id": 18, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "4", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "5", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "they are available to individuals that hold a currently valid NYS department of environment issues sporting license" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "37", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "what if i already have a lifetime sporting license or safe boating certificate?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "38", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "you may request the icons be added to your dmv photo document in two ways" }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "39", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "when visiting the dmv office. does this apply to you?" }, { "turn_id": 4, "role": "user", "da": "response_positive", "references": [ { "id_sp": "39", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "yes" }, { "turn_id": 5, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "40", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "there is a $12.50 $5.00 for non driver ID holders new document fee unless you are renewing your photo document during your visit" }, { "turn_id": 6, "role": "user", "da": "query_solution", "references": [ { "id_sp": "10", "label": "solution", "doc_id": "NY State Adventure License FAQs#3_0" }, { "id_sp": "13", "label": "solution", "doc_id": "NY State Adventure License FAQs#3_0" } ], "utterance": "If you have any experience with supporting statements? May I still claim my impairment even though I'm not sure if it's on your records?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "10", "label": "solution", "doc_id": "NY State Adventure License FAQs#3_0" }, { "id_sp": "13", "label": "solution", "doc_id": "NY State Adventure License FAQs#3_0" } ], "utterance": "Bring to the New York State DMV office the original sports license, privilege or certification document issued to you by the New York State Office of Parks, Recreation and Historic Conservation or the New York State Department of Environmental Conservation and a completed Permit Application, Driver's License or Driverless Identification Card pdf MV-44." }, { "turn_id": 8, "role": "user", "da": "query_solution", "references": [ { "id_sp": "35", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "36", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "how do i take advantage of this easy new service?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "35", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "36", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "you may choose to get your new dmv photo document with the icons immediately. " }, { "turn_id": 10, "role": "user", "da": "query_solution", "references": [ { "id_sp": "9", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "10", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "11", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "what do the adventure custom plates cost?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "9", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "10", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "11", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "the fee is $30 at renewal" }, { "turn_id": 12, "role": "user", "da": "query_solution", "references": [ { "id_sp": "32", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "33", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "how do i take advantage of this easy new service?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "32", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "33", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "new lifetime sporting license purchasers and those that complete a boating safety course can opt to hae icons added to their nys driver license and non driver id when you purcahse" }, { "turn_id": 14, "role": "user", "da": "query_solution", "references": [ { "id_sp": "32", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "33", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "am i required?" }, { "turn_id": 15, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "32", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "33", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "all individuals born on or after may 1, 1996 are now required to successfully complete an approved course in boater education in order to operate a motorboat" }, { "turn_id": 16, "role": "user", "da": "query_solution", "references": [ { "id_sp": "25", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "26", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "27", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "nys adventure license?" }, { "turn_id": 17, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "25", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "26", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "27", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "dmv has teamed with the nys department of environment consercation dec and the office of parks. " } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "37", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "what if i already have a lifetime sporting license or safe boating certificate?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "38", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "you may request the icons to be added to your dmv photo document in two ways" }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "39", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "when can i do this?" }, { "turn_id": 4, "role": "user", "da": "response_negative", "references": [ { "id_sp": "39", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "when visiting the dmv office" }, { "turn_id": 5, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "37", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 6, "role": "user", "da": "query_solution", "references": [ { "id_sp": "21", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "22", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "what do the adventure custom plates cost?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "21", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "22", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "$15" }, { "turn_id": 8, "role": "user", "da": "query_solution", "references": [ { "id_sp": "1", "label": "solution", "doc_id": "Vision requirements & restrictions#3_0" }, { "id_sp": "2", "label": "solution", "doc_id": "Vision requirements & restrictions#3_0" } ], "utterance": "In addition to vision requirements and restrictions, what visual acuity must I have to pass the exam?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "1", "label": "solution", "doc_id": "Vision requirements & restrictions#3_0" }, { "id_sp": "2", "label": "solution", "doc_id": "Vision requirements & restrictions#3_0" } ], "utterance": "You need to have visual acuity of at least 20/40 based on the Snellen Visual Acuity Scale in either or both eyes, with or without corrective lenses. " }, { "turn_id": 10, "role": "user", "da": "query_condition", "references": [ { "id_sp": "74", "label": "precondition", "doc_id": "Vision requirements & restrictions#3_0" } ], "utterance": "how up to date does the eye test have to be if I get it done through my regular eye guy?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "75", "label": "solution", "doc_id": "Vision requirements & restrictions#3_0" } ], "utterance": "It depends on the form used. The vision care professional will mark a box on the form to indicate if the form is valid for 6 months or for 12 months after the date of the eye test ." }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "37", "label": "precondition", "doc_id": "Vision requirements & restrictions#3_0" } ], "utterance": "can I have the restriction removed if I go down to the DMV and take the test?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "38", "label": "solution", "doc_id": "Vision requirements & restrictions#3_0" } ], "utterance": "Yes, you can take a vision test there or prove that you have meet our vision requirements by providing a Vision Test Report completed by a qualified eye care provider. " }, { "turn_id": 14, "role": "user", "da": "query_condition", "references": [ { "id_sp": "22", "label": "precondition", "doc_id": "Vision requirements & restrictions#3_0" } ], "utterance": "can I take the test with my special glasses?" }, { "turn_id": 15, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "23", "label": "solution", "doc_id": "Vision requirements & restrictions#3_0" }, { "id_sp": "24", "label": "solution", "doc_id": "Vision requirements & restrictions#3_0" } ], "utterance": "You mean like telescopic lens? if you need telescopic lens to pass a vision test, you must send a completed Eye Test Report for Medical Review Unit form to DMV's Medical Review Unit. A \"TELESCOPIC LENSES\" restriction will be placed on your driver license or learner permit. " } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "How do I go about getting customized plates?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "4", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "5", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "The I LOVE NY Adventure Custom Plates viewable here [ 2 ] are available to individuals that hold a currently valid NYS Department of Environmental Conservation DEC issued Sporting License and/or a NYS Office of Parks , Recreation and Historic Preservation Parks issued Empire Passport ." }, { "turn_id": 3, "role": "user", "da": "query_condition", "references": [ { "id_sp": "37", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "ok thank you, what if I already have a safe boating certificate?" }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "38", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "sure! no problem! You may request the icons be added to your DMV photo document in two ways ; online using the Online Sporting License System at the NYS website or by visiting a NYS Department of Motor Vehicles office and presenting the required proof" }, { "turn_id": 5, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "39", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Did you check out the online sporting license system yet?" }, { "turn_id": 6, "role": "user", "da": "response_positive", "references": [ { "id_sp": "39", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "No I didnt yet, can I just go to the DMV?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "40", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "If you wish you can" }, { "turn_id": 8, "role": "user", "da": "query_condition", "references": [ { "id_sp": "36", "label": "precondition", "doc_id": "NY State Adventure License FAQs#3_0" } ], "utterance": "Do you also know about this DMV. If I don't have an improved document" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "37", "label": "solution", "doc_id": "NY State Adventure License FAQs#3_0" }, { "id_sp": "38", "label": "solution", "doc_id": "NY State Adventure License FAQs#3_0" } ], "utterance": "it is located above the box with the wording, \" I hereby make an anatomical gift \"" }, { "turn_id": 10, "role": "user", "da": "query_solution", "references": [ { "id_sp": "35", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "36", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Is there anything else I should know about How do I use this simple new service? What is the first step to dealing with this?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "35", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "36", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Sure happy to help. ou may choose to get your new DMV photo document with the icons immediately , for a fee of $ 12.50 $ 5.00 for non - driver ID holders , or wait for your next license renewal at no charge" }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "15", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "How do I obtain them on a regular passenger car" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "16", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "17", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "18", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "There are many ways to do this, I will be glad to help you. you may order them online at I LOVE NY Adventure Custom Plates Gallery" }, { "turn_id": 14, "role": "user", "da": "query_condition", "references": [ { "id_sp": "8", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "How much does that cost?" }, { "turn_id": 15, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "9", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "10", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "11", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": " the fee is $ 30 at renewal " } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "37", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "What information can you give me about a sporting license?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "38", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "You can request the information from the DMV." }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "39", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Do you have proof of having the license?" }, { "turn_id": 4, "role": "user", "da": "response_positive", "references": [ { "id_sp": "39", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Yes, I can provide it." }, { "turn_id": 5, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "40", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "There is a fee for the driver holders." }, { "turn_id": 6, "role": "user", "da": "query_solution", "references": [ { "id_sp": "24", "label": "solution", "doc_id": "NY State Adventure License FAQs#3_0" } ], "utterance": "Another question for you regarding my DMV photo document, besides that, do you have to pay something else?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "24", "label": "solution", "doc_id": "NY State Adventure License FAQs#3_0" } ], "utterance": "for now that's what you have to pay" }, { "turn_id": 8, "role": "user", "da": "query_solution", "references": [ { "id_sp": "1", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Alright. I'd also like to know about the New York State Adventure License, can I customize a plate?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "1", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Yes, there's a catalog that shows the pictures." }, { "turn_id": 10, "role": "user", "da": "query_solution", "references": [ { "id_sp": "7", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Is there an additional fee?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "7", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Yes there's an annual fee and a renewal fee." }, { "turn_id": 12, "role": "user", "da": "query_solution", "references": [ { "id_sp": "35", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "36", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Will it take long?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "35", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "36", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "You can pay a fee and get it immediately or wait for the renewal." }, { "turn_id": 14, "role": "user", "da": "query_solution", "references": [ { "id_sp": "13", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "14", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "How much does it cost?" }, { "turn_id": 15, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "13", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "14", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Some fees are waived for first timers." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "37", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "What do I do if I already have a lifetime sporting license?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "38", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Then you can request the icon be added to your DMV document either using the website or going to your DMV office." }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "39", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Do you need to know what to expect at the DMV office?" }, { "turn_id": 4, "role": "user", "da": "response_positive", "references": [ { "id_sp": "39", "label": "precondition", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Yes, I've never done this before." }, { "turn_id": 5, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "40", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Bring the required proof and there is a $12.50 fee, $5.00 for non-driver ID's." }, { "turn_id": 6, "role": "user", "da": "query_solution", "references": [ { "id_sp": "4", "label": "solution", "doc_id": "NY State Adventure License FAQs#3_0" }, { "id_sp": "5", "label": "solution", "doc_id": "NY State Adventure License FAQs#3_0" } ], "utterance": "One more for DMV-issued photo documents, What licenses may I add to my DMV-issued photographic document?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "4", "label": "solution", "doc_id": "NY State Adventure License FAQs#3_0" }, { "id_sp": "5", "label": "solution", "doc_id": "NY State Adventure License FAQs#3_0" } ], "utterance": "Only lifetime purchased licenses , privileges or certifications may be added to the NY State DMV issued photo documents - annual licenses can not be added " }, { "turn_id": 8, "role": "user", "da": "query_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "4", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "5", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "I'm interested in NYS custom plates. Are they available now?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "4", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "5", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Yes, the I LOVE NYS Adventure plates are currently available." }, { "turn_id": 10, "role": "user", "da": "query_solution", "references": [ { "id_sp": "21", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "22", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Can I order them online?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "21", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "22", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "No, but you can bring a copy of your driver's license and a copy of your sporting license with the application form." }, { "turn_id": 12, "role": "user", "da": "query_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "4", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "5", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Can you get these plates for any vehicle?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "4", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "5", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Yes, they are available for passenger, commercial and motorcycles." }, { "turn_id": 14, "role": "user", "da": "query_solution", "references": [ { "id_sp": "35", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "36", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "Is it yearly or is there a lifetime option?" }, { "turn_id": 15, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "35", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" }, { "id_sp": "36", "label": "solution", "doc_id": "NYS Adventure License and Adventure Custom Plates#3_0" } ], "utterance": "There is a Lifetime Empire Passport and you automatically get a new license for free!" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "43", "label": "precondition", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "Hello, can you tell me about acceptable proof of ownership for manufactured homes?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "44", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "45", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "46", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "of course. For manufactured home from the model year 1995 and newer, you can use as proof of ownership the Certificate of Title, any acceptable proof of ownership from other states, among other documents." }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "49", "label": "precondition", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "Have you purchased a new manufactured home from a dealer?" }, { "turn_id": 4, "role": "user", "da": "response_negative", "references": [ { "id_sp": "49", "label": "precondition", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "No, I haven't." }, { "turn_id": 5, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "43", "label": "precondition", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 6, "role": "user", "da": "query_condition", "references": [ { "id_sp": "107", "label": "precondition", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "What about proof of ownership for a new ATV?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "108", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "109", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "110", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "for new ATVs, you can use as acceptable proof of ownership the Manufacturer's Certificate of Origin (MCO) or the Manufacturer's Statement of Origin (MSO)." }, { "turn_id": 8, "role": "user", "da": "query_solution", "references": [ { "id_sp": "87", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "88", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "89", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "And what can I use as proof of ownership for a trailer model 1976?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "87", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "88", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "89", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "for that case, you can use either the NY State Certificate of Title (original or a certified copy) or a acceptable proof of ownership from any other state." }, { "turn_id": 10, "role": "user", "da": "query_solution", "references": [ { "id_sp": "37", "label": "solution", "doc_id": "How to check a title or lien status#1_0" }, { "id_sp": "38", "label": "solution", "doc_id": "How to check a title or lien status#1_0" } ], "utterance": "Is there a way that I can email the MV-910 form and if so, how do I do this?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "37", "label": "solution", "doc_id": "How to check a title or lien status#1_0" }, { "id_sp": "38", "label": "solution", "doc_id": "How to check a title or lien status#1_0" } ], "utterance": "You need to click on the email address show on the form to open an email, or open an email and paste the address into the To line and then attach the completed form and send it." }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "56", "label": "precondition", "doc_id": "How to check a title or lien status#1_0" } ], "utterance": "What topic can I look online?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "57", "label": "solution", "doc_id": "How to check a title or lien status#1_0" } ], "utterance": "You can look under the topic Registration." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "198", "label": "precondition", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "I need help with a vehicle that was owned by a family member who recently passed away." }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "199", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "There's a checklist that you can use to get started." }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "200", "label": "precondition", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "How do I transfer ownership?" }, { "turn_id": 4, "role": "user", "da": "response_positive", "references": [ { "id_sp": "200", "label": "precondition", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "You must complete an affidavit." }, { "turn_id": 5, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "201", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "It should automatically transfer to you depending on the value." }, { "turn_id": 6, "role": "user", "da": "query_condition", "references": [ { "id_sp": "200", "label": "precondition", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" } ], "utterance": "Very good, and if I am the buyer, what aspects should I make sure of on a vehicle 8 years old or newer?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "201", "label": "solution", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" }, { "id_sp": "202", "label": "solution", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" }, { "id_sp": "203", "label": "solution", "doc_id": "Information and Instructions About Your Certificate of Title#3_0" } ], "utterance": "Always make sure the seller has completed the right damage disclosure statement because it indicates whether or not the vehicle's new title would be branded as a Rebuilt Salvage." }, { "turn_id": 8, "role": "user", "da": "query_solution", "references": [ { "id_sp": "143", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "144", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "145", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "Okay, now when buying from a dealer, what documents do I need to give acceptable proof of ownership?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "143", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "144", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "145", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "The previous registration." }, { "turn_id": 10, "role": "user", "da": "query_condition", "references": [ { "id_sp": "34", "label": "precondition", "doc_id": "Buy or sell a vehicle (transfer ownership)#3_0" } ], "utterance": "On a very similar note. What can you tell me about potential vehicle damage?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "35", "label": "solution", "doc_id": "Buy or sell a vehicle (transfer ownership)#3_0" }, { "id_sp": "36", "label": "solution", "doc_id": "Buy or sell a vehicle (transfer ownership)#3_0" } ], "utterance": "IF you're buying, you can go online and check the National Crime Bureau database and see if a vehicle has flood damage. You must be aware that you need the Vehicle Identification Number to do that." }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "218", "label": "precondition", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "I'd like to ask regarding Deceased owner. What happens if there are several?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "220", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "221", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "They will become part of the estate." }, { "turn_id": 14, "role": "user", "da": "query_solution", "references": [ { "id_sp": "179", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "How do I file?" }, { "turn_id": 15, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "179", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "Go to the department of transportation." }, { "turn_id": 16, "role": "user", "da": "query_solution", "references": [ { "id_sp": "69", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "70", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "Who has to sign the transfer?" }, { "turn_id": 17, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "69", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "70", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "The owner." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "167", "label": "precondition", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "I just bought a car from a dealer, how do I go about transferring ownership?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "168", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "169", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "170", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "I can help you with that, no problem! [171] Most NY State automobile dealers send the application for a vehicle registration and title certificate to the DMV .s" }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "178", "label": "precondition", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "Did you purchase a vehicle from the dealer?" }, { "turn_id": 4, "role": "user", "da": "response_positive", "references": [ { "id_sp": "178", "label": "precondition", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "yes I did. " }, { "turn_id": 5, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "179", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "I would be glad to show you how to file a complaint. learn how to file a complaint [ 7 ] here. " }, { "turn_id": 6, "role": "user", "da": "query_condition", "references": [ { "id_sp": "63", "label": "precondition", "doc_id": "Replace a title certificate#1_0" } ], "utterance": "Sure. Now I need to ask about when I get my vehicle. How will I receive the title?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "64", "label": "solution", "doc_id": "Replace a title certificate#1_0" }, { "id_sp": "65", "label": "solution", "doc_id": "Replace a title certificate#1_0" }, { "id_sp": "67", "label": "solution", "doc_id": "Replace a title certificate#1_0" } ], "utterance": "You will apply at the DMV, and it will be mailed to you." }, { "turn_id": 8, "role": "user", "da": "query_solution", "references": [ { "id_sp": "179", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "Ok so i would need to bring proof to the DMV?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "179", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "yes that is correct. " }, { "turn_id": 10, "role": "user", "da": "query_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "Report a problem with a DMV regulated automotive business#1_0" } ], "utterance": "Alright. How do I get it registered with the DMV?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "Report a problem with a DMV regulated automotive business#1_0" } ], "utterance": "Visit your local DMV." }, { "turn_id": 12, "role": "user", "da": "query_solution", "references": [ { "id_sp": "168", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "169", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "170", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "I'm also interested in learning more about vehicles purchased. Can the dealer give the DMV the details I require?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "168", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "169", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "170", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "Thank you for your pateince while I researched the answer. Most NY State automobile dealers send the application for a vehicle registration and title certificate to the DMV " }, { "turn_id": 14, "role": "user", "da": "query_condition", "references": [ { "id_sp": "255", "label": "precondition", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "What would I do if the vehicle is a part of a living trust?" }, { "turn_id": 15, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "256", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "257", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "No problem. complete Part II of form DTF-802 for a gift ." }, { "turn_id": 16, "role": "user", "da": "query_solution", "references": [ { "id_sp": "203", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "My dad has passed away and I am trying to transfer ownship of his vehicle, can you help?" }, { "turn_id": 17, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "203", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "My condolences. they must print the decedent s name in the Seller s Name Print in Full section on the back of the Title and sign their name in the Seller s Signature Section followed by the words as surviving Spouse" }, { "turn_id": 18, "role": "user", "da": "query_solution", "references": [ { "id_sp": "245", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "246", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "247", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "Can the owner and the settlor be the same person?" }, { "turn_id": 19, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "245", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "246", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "247", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "yes they can be. " } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "198", "label": "precondition", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "I need some deceased owner info for transfers" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "199", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "Use this checklist to help you transfer the ownership when the vehicle owner is deceased PDF MV-843" }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "200", "label": "precondition", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "will the transfer be made according to the Estates , Powers & Trust Law of New York State?" }, { "turn_id": 4, "role": "user", "da": "response_negative", "references": [ { "id_sp": "200", "label": "precondition", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "no it won't" }, { "turn_id": 5, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "202", "label": "precondition", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "is there a surviving spouse that wants to transfer ownership?" }, { "turn_id": 6, "role": "user", "da": "response_positive", "references": [ { "id_sp": "202", "label": "precondition", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "yes there is" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "203", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "okay, the spouse must print the decedent s name in the Seller s Name Print in Full section on the back of the Title and sign their name in the Seller s Signature Section followed by the words as surviving Spouse" }, { "turn_id": 8, "role": "user", "da": "query_condition", "references": [ { "id_sp": "190", "label": "precondition", "doc_id": "Let the Buyer be Aware#3_0" } ], "utterance": "I want to know about the Department of Motor Vehicles Consumer Assistance, should I file it first with the DMV, if it concerns a repair?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "191", "label": "solution", "doc_id": "Let the Buyer be Aware#3_0" } ], "utterance": "You must file it with the DMV withing 90 days or 3,000 miles of the repair." }, { "turn_id": 10, "role": "user", "da": "query_solution", "references": [ { "id_sp": "204", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "205", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "206", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "What happens if my spouse has passed away?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "204", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "205", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "206", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "it would be disqualified" }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "37", "label": "precondition", "doc_id": "Report a problem with a DMV regulated automotive business#1_0" } ], "utterance": "Another query pertaining to the DMV-regulated automotive business. what happens if the business does not have a license?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "38", "label": "solution", "doc_id": "Report a problem with a DMV regulated automotive business#1_0" }, { "id_sp": "39", "label": "solution", "doc_id": "Report a problem with a DMV regulated automotive business#1_0" }, { "id_sp": "40", "label": "solution", "doc_id": "Report a problem with a DMV regulated automotive business#1_0" } ], "utterance": "There are limits on fines and penalties that can be given to unregistered businesses." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "10", "label": "precondition", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "How long are in-transit vehicle permits valid for?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "11", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "30 days." }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "12", "label": "precondition", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "Have you already paid the fee?" }, { "turn_id": 4, "role": "user", "da": "response_positive", "references": [ { "id_sp": "12", "label": "precondition", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "Yes, I paid already." }, { "turn_id": 5, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "13", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "The fee is $12.50." }, { "turn_id": 6, "role": "user", "da": "query_condition", "references": [ { "id_sp": "116", "label": "precondition", "doc_id": "Register a vehicle#1_0" } ], "utterance": "Great info! One more thing, what happens if I purchased my vehicle in a private sale? How do I register this vehicle?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "117", "label": "solution", "doc_id": "Register a vehicle#1_0" }, { "id_sp": "118", "label": "solution", "doc_id": "Register a vehicle#1_0" } ], "utterance": "In this instance, both you and the seller must complete the registration at the NY Department of Tax and Finance department (DTF-802), and the DMV then calculates the tax that is payable and issues a payment receipt" }, { "turn_id": 8, "role": "user", "da": "query_solution", "references": [ { "id_sp": "9", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "What permit do I need to transport a vehicle from two different locations in New York?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "9", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "The in-transit permit is all you need." }, { "turn_id": 10, "role": "user", "da": "query_solution", "references": [ { "id_sp": "61", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" }, { "id_sp": "62", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" }, { "id_sp": "63", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "What fees do I need to pay?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "61", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" }, { "id_sp": "62", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" }, { "id_sp": "63", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "Great question, you may also need to pay title or lien fees and dont forget about the sales tax." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "How do I register my vehicle from Missouri?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "If you purchased it in another stae you would need to go to that states dmv " }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "oh ok thank you, it does not apply to me" }, { "turn_id": 4, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "38", "label": "precondition", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "Do all vehicles need proof of insurance to apply for a vehicle permit?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "39", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" }, { "id_sp": "40", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "In some states they do not, for example, in New York" }, { "turn_id": 7, "role": "user", "da": "query_condition", "references": [ { "id_sp": "65", "label": "precondition", "doc_id": "Register a vehicle#1_0" } ], "utterance": "Where can I found more information on Vehicle Identification Numbers on vehicles and motorcycles?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "66", "label": "solution", "doc_id": "Register a vehicle#1_0" }, { "id_sp": "67", "label": "solution", "doc_id": "Register a vehicle#1_0" } ], "utterance": "The DMV have laws related to vehicle identification numbers (VINS) which are there to protect consumers" }, { "turn_id": 9, "role": "user", "da": "query_condition", "references": [ { "id_sp": "22", "label": "precondition", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "What do you need if you don't live in New York?" }, { "turn_id": 10, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "23", "label": "precondition", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "Acceptable proof of insurance if you are not a resident of New York State." }, { "turn_id": 11, "role": "user", "da": "response_negative", "references": [ { "id_sp": "23", "label": "precondition", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "No I am not. " }, { "turn_id": 12, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "22", "label": "precondition", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 13, "role": "user", "da": "query_solution", "references": [ { "id_sp": "39", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" }, { "id_sp": "40", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "It is a light trailer, does that make a difference?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "39", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" }, { "id_sp": "40", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "Light trailers do not need proof of insurance" }, { "turn_id": 15, "role": "user", "da": "query_condition", "references": [ { "id_sp": "60", "label": "precondition", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "and if i do not have one of those?" }, { "turn_id": 16, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "61", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" }, { "id_sp": "62", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" }, { "id_sp": "63", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "No problem. If you do not have any of those, these may also work." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "what do i need to do if i bring a vehicle from another state to register in new york?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "if you purchase a vehicle in another state. does this apply to you?" }, { "turn_id": 3, "role": "user", "da": "response_positive", "references": [ { "id_sp": "2", "label": "precondition", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "yes" }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" }, { "id_sp": "4", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" }, { "id_sp": "5", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "you will need to go through the states dmv office to get a temporary plate and registration to transport the vehicle to new york" }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "38", "label": "precondition", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "do all vehicles need proof of insurance to apply for a vehicle permit?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "39", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" }, { "id_sp": "40", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "vehicles that do not require insurance in new york state are not required to present proof of insurance" }, { "turn_id": 7, "role": "user", "da": "query_condition", "references": [ { "id_sp": "29", "label": "precondition", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" } ], "utterance": "What if I put my plates back on? How long do I have before my registration expires if I don't renew it?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "30", "label": "solution", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" } ], "utterance": "You can renew the registration and pay the renewal fees" }, { "turn_id": 9, "role": "user", "da": "query_condition", "references": [ { "id_sp": "16", "label": "precondition", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" } ], "utterance": "How do I surrender personalised license plates?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "17", "label": "solution", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" }, { "id_sp": "18", "label": "solution", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" } ], "utterance": "The DMV office will store them, you must then apply for the reinstatement of the registration at the same DMV office where you surrendered your personalized plates or custom plates" }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "20", "label": "solution", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" }, { "id_sp": "21", "label": "solution", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" }, { "id_sp": "22", "label": "solution", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" } ], "utterance": "What form do I need to get back surrendered plates?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "20", "label": "solution", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" }, { "id_sp": "21", "label": "solution", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" }, { "id_sp": "22", "label": "solution", "doc_id": "Temporary surrender of vehicle plates (store plates for a season)#3_0" } ], "utterance": "Bring Application for Registration or Title pdf MV-82 to a DMV office." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "10", "label": "precondition", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "How long is an in-transit permit valid?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "11", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "An in-transit permit is valid for 30 days." }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "12", "label": "precondition", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "How much is the fee for obtaining an in-transit permit?" }, { "turn_id": 4, "role": "user", "da": "response_positive", "references": [ { "id_sp": "12", "label": "precondition", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "The cost for in-transit permits is $12.50." }, { "turn_id": 5, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "13", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "The cost for in-transit permits is $12.50" }, { "turn_id": 6, "role": "user", "da": "query_condition", "references": [ { "id_sp": "60", "label": "precondition", "doc_id": "Register a vehicle#1_0" } ], "utterance": "Regarding vehicle registration, where can I get specific information regarding this online?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "61", "label": "solution", "doc_id": "Register a vehicle#1_0" } ], "utterance": "To get the information you are looking for, you must refer to the webpages that are listed on this page" }, { "turn_id": 8, "role": "user", "da": "query_solution", "references": [ { "id_sp": "61", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" }, { "id_sp": "62", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" }, { "id_sp": "63", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "I also need additional information about my application. Would I have to pay anything if I'm not a New York resident?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "61", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" }, { "id_sp": "62", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" }, { "id_sp": "63", "label": "solution", "doc_id": "In-transit vehicle permits (temporary registrations)#3_0" } ], "utterance": "You may need to pay lien or title fees as well as sales tax." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Sharing your information#3_0" } ], "utterance": "Do you sell our personal information to companies without our consent?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "3", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "We do for a fee. That includes contract sales, a pay-per-search, and over-the-counter." }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "10", "label": "precondition", "doc_id": "Sharing your information#3_0" } ], "utterance": "Would you like to know if your information is being sold under contract sales?" }, { "turn_id": 4, "role": "user", "da": "response_positive", "references": [ { "id_sp": "10", "label": "precondition", "doc_id": "Sharing your information#3_0" } ], "utterance": "Yes, I would like to know if my information is being sold via contract sales." }, { "turn_id": 5, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "11", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "12", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "13", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "We sell registration and vehicle data every two years and the information can only be used for purposes such as warranties or safety recalls." }, { "turn_id": 6, "role": "user", "da": "query_condition", "references": [ { "id_sp": "51", "label": "precondition", "doc_id": "Sharing your information#3_0" } ], "utterance": "What happens if insurance companies cannot access my information through their searches?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "52", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "53", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "The insurance company would need you to seed them a copy of your driver record in order for them to send you a quote. This makes it harder for customers to get affordable rates." }, { "turn_id": 8, "role": "user", "da": "query_solution", "references": [ { "id_sp": "55", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "56", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "57", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "How will I be made aware of any safety recalls on my used car?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "55", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "56", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "57", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "Manufacturers will be able to contact you about safety recalls by the data they have through their DMV contract sales program." }, { "turn_id": 10, "role": "user", "da": "query_solution", "references": [ { "id_sp": "48", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "49", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "50", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "How are insurance companies able to provide quotes so quickly?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "48", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "49", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "50", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "They can provide quick quotes because they are able to quickly and easily access your driving records." }, { "turn_id": 12, "role": "user", "da": "query_solution", "references": [ { "id_sp": "11", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "12", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "13", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "Is contract sales legal?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "11", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "12", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "13", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "Contract sales are legal. They follow New York State Law and federal law." }, { "turn_id": 14, "role": "user", "da": "query_solution", "references": [ { "id_sp": "19", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "20", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "21", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "Is anyone able to access the pay-per-search feature?" }, { "turn_id": 15, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "19", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "20", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "21", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "Yes, to access pay-per-search you must apply at the DMV and sign an agreement form which must then be verified and approved." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "32", "label": "precondition", "doc_id": "Sharing your information#3_0" } ], "utterance": "Why should I share DMV information?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "33", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "The DMV information shared with bus companies , employers , insurance companies , researchers , and motor vehicle manufacturers , through each of the three sharing methods , makes our lives safer and more convenient" }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "34", "label": "precondition", "doc_id": "Sharing your information#3_0" } ], "utterance": "If this information were not made available traffic safety and commerce would be negatively impacted, do you need more infromation on this?" }, { "turn_id": 4, "role": "user", "da": "response_positive", "references": [ { "id_sp": "34", "label": "precondition", "doc_id": "Sharing your information#3_0" } ], "utterance": "Yes" }, { "turn_id": 5, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "35", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "A few examples of how DMV s information sharing programs benefit all of us are provided below" }, { "turn_id": 6, "role": "user", "da": "query_solution", "references": [ { "id_sp": "27", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "How much does the DMV get from pay-per-search sales?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "27", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "$ 58 million per year" }, { "turn_id": 8, "role": "user", "da": "query_solution", "references": [ { "id_sp": "31", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "How much does it get from over the counter sales?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "31", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "Approximately $ 3.0 million per year" }, { "turn_id": 10, "role": "user", "da": "query_solution", "references": [ { "id_sp": "48", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "49", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "50", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "How long does a quote take?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "48", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "49", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "50", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "You can expect a rate quote within minutes. Insurance companies are able to provide this convenient service because they have direct pay - per - search access to DMV information" }, { "turn_id": 12, "role": "user", "da": "query_solution", "references": [ { "id_sp": "16", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "How much does the DMV get from contract sales?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "16", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "Approximately $ 2.2 million per year" }, { "turn_id": 14, "role": "user", "da": "query_solution", "references": [ { "id_sp": "35", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "Where can I get more info on this?" }, { "turn_id": 15, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "35", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "A few examples of how DMV s information sharing programs benefit all of us are provided below" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Sharing your information#3_0" } ], "utterance": "does dmv sell driver license and vehicle information to others?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "3", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "yes. dmv makes driver license and vehicle registration information available for a free using three methods." }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "10", "label": "precondition", "doc_id": "Sharing your information#3_0" } ], "utterance": "contract sales. does this apply to you?" }, { "turn_id": 4, "role": "user", "da": "response_positive", "references": [ { "id_sp": "10", "label": "precondition", "doc_id": "Sharing your information#3_0" } ], "utterance": "yes" }, { "turn_id": 5, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "11", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "12", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "13", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "in accordance with the federal DPPA and NY state law dms sells registration and vehicle date through an open procurement process every two years" }, { "turn_id": 6, "role": "user", "da": "query_solution", "references": [ { "id_sp": "11", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "12", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "13", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "so they cant use dmv information?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "11", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "12", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "13", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "those in connection with the issuance of manufacturer s warranty, safety recall or similar notices important things that keep the public safe" }, { "turn_id": 8, "role": "user", "da": "query_condition", "references": [ { "id_sp": "47", "label": "precondition", "doc_id": "Sharing your information#3_0" } ], "utterance": "can i shop online for insurance companies?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "48", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "49", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "50", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "you expect a rate quote within minutes. insurance companies are able to provide this convenient service because they have direct pay" }, { "turn_id": 10, "role": "user", "da": "query_condition", "references": [ { "id_sp": "18", "label": "precondition", "doc_id": "Sharing your information#3_0" } ], "utterance": "do i have to pay per search?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "19", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "20", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "21", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "in accordance with ny state law anyone requesting access using this method must apply to the dmv" }, { "turn_id": 12, "role": "user", "da": "query_solution", "references": [ { "id_sp": "9", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "are social security numbers sold?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "9", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "yes" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "32", "label": "precondition", "doc_id": "Sharing your information#3_0" } ], "utterance": "Is my driver license and vehicle information safe or is this information sold or shared with others?\n" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "33", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "Yes, your information of shared with companies who insure your vehicle or who repair your vehicle after a collision.\n" }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "34", "label": "precondition", "doc_id": "Sharing your information#3_0" } ], "utterance": "Do one of the above apply to you? Have you had an accident or does your vehicle need repair?" }, { "turn_id": 4, "role": "user", "da": "response_negative", "references": [ { "id_sp": "34", "label": "precondition", "doc_id": "Sharing your information#3_0" } ], "utterance": "This does not apply to me, I have not had an accident." }, { "turn_id": 5, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "32", "label": "precondition", "doc_id": "Sharing your information#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 6, "role": "user", "da": "query_solution", "references": [ { "id_sp": "27", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "Can someone access my information or my vehicle information by using a Pay-Per-Search facility?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "27", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "Yes, In accordance with NY State law anyone using this method has to apply to DMV and sign an agreement identifying their permissible use under the DPPA. Searches cost $7 each. Searches are usually done by insurance companies, who have to rate and monitor drivers or investigate claims. Searches are also done by employers who are required by monitor their employers driving records." }, { "turn_id": 8, "role": "user", "da": "query_condition", "references": [ { "id_sp": "47", "label": "precondition", "doc_id": "Sharing your information#3_0" } ], "utterance": "Why to Insurance Companies need this information, I can give it to them myself?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "48", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "49", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "50", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "If you apply for insurance online you would expect a rate quote within minutes. To do this insurance companies need to have access to your information instantly. To provide this kind of service insurance companies need access to DMV information so a direct pay-per-search service has been provided to companies. They are able to check your driving history and therefore provide you with a quote almost immediately." }, { "turn_id": 10, "role": "user", "da": "query_condition", "references": [ { "id_sp": "55", "label": "precondition", "doc_id": "How to get my own driving record (abstract)#1_0" } ], "utterance": "In relation to a driver's history. Is it possible to place an order over the phone?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "56", "label": "solution", "doc_id": "How to get my own driving record (abstract)#1_0" } ], "utterance": "Sorry, but no. These cannot be ordered by phone." }, { "turn_id": 12, "role": "user", "da": "query_solution", "references": [ { "id_sp": "41", "label": "solution", "doc_id": "How to get my own driving record (abstract)#1_0" } ], "utterance": "Can I get my CDL abstract at a DMV office?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "41", "label": "solution", "doc_id": "How to get my own driving record (abstract)#1_0" } ], "utterance": "No. You can not get your CDL or Lifetime abstract at a DMV office." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Sharing your information#3_0" } ], "utterance": "I would like to know whether I can buy information on driver license and vehicle from DMV." }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "3", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "Yes. You can buy the information through contract sales, pay - per - search and over - the - counter." }, { "turn_id": 3, "role": "user", "da": "query_condition", "references": [ { "id_sp": "10", "label": "precondition", "doc_id": "Sharing your information#3_0" } ], "utterance": "Can you tell me more about the contract sales method?" }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "11", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "12", "label": "solution", "doc_id": "Sharing your information#3_0" }, { "id_sp": "13", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "Through contract sales method, DMV sells the information for every two years by an open procurement process. The successful bidders must follow the limitation that comes with the information so that the information will not be misused." }, { "turn_id": 5, "role": "user", "da": "query_solution", "references": [ { "id_sp": "59", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "Does motor vehicle manufacturers also use the information shared by DMV?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "59", "label": "solution", "doc_id": "Sharing your information#3_0" } ], "utterance": "Yes and it is a good example how the sharing programs play a critical role in improving public safety and make our life more convenient." }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "13", "label": "solution", "doc_id": "How to get my own driving record (abstract)#1_0" }, { "id_sp": "14", "label": "solution", "doc_id": "How to get my own driving record (abstract)#1_0" } ], "utterance": "Yes, of course. I'd like to inquire about the License Event Notification Service now. What is a commercial driver's license (CDL) (summary)?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "13", "label": "solution", "doc_id": "How to get my own driving record (abstract)#1_0" }, { "id_sp": "14", "label": "solution", "doc_id": "How to get my own driving record (abstract)#1_0" } ], "utterance": "See an explanation of CDL management record summaries. You can request them online or have your employer request them through the LENS Leave Event Notification Service." }, { "turn_id": 9, "role": "user", "da": "query_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "How to get my own driving record (abstract)#1_0" } ], "utterance": "What is a standard driving record?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "3", "label": "solution", "doc_id": "How to get my own driving record (abstract)#1_0" } ], "utterance": "See an explanation of the 'Standard' driving record summaries issued by the New York DMV, and a PDF Driving Record Summary Description DS-242.1, which also shows a sample summary." }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "7", "label": "solution", "doc_id": "How to get my own driving record (abstract)#1_0" }, { "id_sp": "8", "label": "solution", "doc_id": "How to get my own driving record (abstract)#1_0" }, { "id_sp": "9", "label": "solution", "doc_id": "How to get my own driving record (abstract)#1_0" } ], "utterance": "And if I request the summary in an office or in the mail, is there a difference?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "7", "label": "solution", "doc_id": "How to get my own driving record (abstract)#1_0" }, { "id_sp": "8", "label": "solution", "doc_id": "How to get my own driving record (abstract)#1_0" }, { "id_sp": "9", "label": "solution", "doc_id": "How to get my own driving record (abstract)#1_0" } ], "utterance": "There is no difference between an abstract that you request online, in an office, or by mail. They are certified DMV records. All include a certification statement and the signature of the Commissioner of Motor Vehicles, as well as the same safety watermark." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "What information should i see on my lifetime driving record?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "3", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "You should see all your license information that currently stored by the DMV on you." }, { "turn_id": 3, "role": "user", "da": "query_condition", "references": [ { "id_sp": "6", "label": "precondition", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "What about my driving license abstract?" }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "7", "label": "solution", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "A standard ones should only contains information that is still required to keep by the DMV. Meanwhile, only 4 years records of most recent suspensions and revocations are shown on a standard driving record abstract." }, { "turn_id": 5, "role": "user", "da": "query_solution", "references": [ { "id_sp": "7", "label": "solution", "doc_id": "Information about transaction entries#3_0" }, { "id_sp": "8", "label": "solution", "doc_id": "Information about transaction entries#3_0" } ], "utterance": "Can you tell me more information on what do I need to be aware of in the DMV website?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "7", "label": "solution", "doc_id": "Information about transaction entries#3_0" }, { "id_sp": "8", "label": "solution", "doc_id": "Information about transaction entries#3_0" } ], "utterance": " You can not update your address during an online transaction . The DMV website has instructions to change your name on DMV documents and records" }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "110", "label": "solution", "doc_id": "Information about transaction entries#3_0" } ], "utterance": "How manual online orders are made" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "110", "label": "solution", "doc_id": "Information about transaction entries#3_0" } ], "utterance": "A public organization and a private organization are defined as follows" }, { "turn_id": 9, "role": "user", "da": "query_condition", "references": [ { "id_sp": "73", "label": "precondition", "doc_id": "Information about transaction entries#3_0" } ], "utterance": "If I already have a residence address registered with the DMV" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "74", "label": "solution", "doc_id": "Information about transaction entries#3_0" }, { "id_sp": "75", "label": "solution", "doc_id": "Information about transaction entries#3_0" } ], "utterance": " you are not required to change it when you change your mailing address , but you can change the residence address if you want to" }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "37", "label": "solution", "doc_id": "Information about transaction entries#3_0" }, { "id_sp": "38", "label": "solution", "doc_id": "Information about transaction entries#3_0" }, { "id_sp": "39", "label": "solution", "doc_id": "Information about transaction entries#3_0" } ], "utterance": "what is the document number" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "37", "label": "solution", "doc_id": "Information about transaction entries#3_0" }, { "id_sp": "38", "label": "solution", "doc_id": "Information about transaction entries#3_0" }, { "id_sp": "39", "label": "solution", "doc_id": "Information about transaction entries#3_0" } ], "utterance": " Document Number. The document number is 8 or 10 characters , and is printed on the lower right corner of your DMV photo document , or on the back for documents issues after January 29 , 2014 . The 8 character format is all numeric ." }, { "turn_id": 13, "role": "user", "da": "query_solution", "references": [ { "id_sp": "76", "label": "solution", "doc_id": "Information about transaction entries#3_0" }, { "id_sp": "77", "label": "solution", "doc_id": "Information about transaction entries#3_0" } ], "utterance": "if it is not the same address?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "76", "label": "solution", "doc_id": "Information about transaction entries#3_0" }, { "id_sp": "77", "label": "solution", "doc_id": "Information about transaction entries#3_0" } ], "utterance": "Your residence address does not have to be the same as your mailing address , but you can select to use your mailing address as your residence address" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "What is shown on my lifetime driving record?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "3", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "A lifetime driving record contains all the information DMV possesses about you." }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "6", "label": "precondition", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "Is there any specific information you are seeking on your driving record such as suspensions and revocations?" }, { "turn_id": 4, "role": "user", "da": "response_positive", "references": [ { "id_sp": "6", "label": "precondition", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "Yes, will all suspensions on my license be shown on my driving record?" }, { "turn_id": 5, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "7", "label": "solution", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "On your standard driving record, most suspensions will be removed 4 years from the suspension date. However, all suspensions that you have received since you've obtained your license will show up on your lifetime driving record." }, { "turn_id": 6, "role": "user", "da": "query_condition", "references": [ { "id_sp": "162", "label": "precondition", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "What do I do if I think that suspension information is wrong in my driving record abstract?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "163", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "164", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "165", "label": "solution", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "IPlease contact the DMV Call Center. They will be able to assist you with this problem." }, { "turn_id": 8, "role": "user", "da": "query_condition", "references": [ { "id_sp": "86", "label": "precondition", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "Will suspensions that I obtained out of state show up on my lifetime driving record?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "87", "label": "solution", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "Yes. The address and phone number of the court that issued your suspension will be recorded in your lifetime driving record." }, { "turn_id": 10, "role": "user", "da": "query_solution", "references": [ { "id_sp": "39", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "40", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "41", "label": "solution", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "What information about my current license is recorded in my lifetime driving record?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "39", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "40", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "41", "label": "solution", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "Your license class and current expiration date will be included in your lifetime driving record." }, { "turn_id": 12, "role": "user", "da": "query_solution", "references": [ { "id_sp": "83", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "84", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "85", "label": "solution", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "How will suspensions be shown in my lifetime driving record?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "83", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "84", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "85", "label": "solution", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "Your suspensions will be divided into two sections. One for Non-Scofflaws and one for Scofflaws." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "what information appears on a lifetime driving record?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "3", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "A \"lifetime\" driving record contains all the licence information the DMV currently has available about a driver. it displays all the information that the DMV possesses. " }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "6", "label": "precondition", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "would you like me to give you some more details about what it actually contains?\n" }, { "turn_id": 4, "role": "user", "da": "response_negative", "references": [ { "id_sp": "6", "label": "precondition", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "no thank you, thats okay " }, { "turn_id": 5, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 6, "role": "user", "da": "query_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "3", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "what else can you tell me about the lifetime driving record?" }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "3", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "there is some information that may not appear on the driving record." }, { "turn_id": 8, "role": "user", "da": "query_condition", "references": [ { "id_sp": "11", "label": "precondition", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "what information does appear on the driving record?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "12", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "13", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "14", "label": "solution", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "information such as name, status, ie. whether the person is alive or deceased." }, { "turn_id": 10, "role": "user", "da": "query_condition", "references": [ { "id_sp": "87", "label": "precondition", "doc_id": "File a Freedom of Information Law (FOIL) request#1_0" } ], "utterance": "OK thank you. I would also like to find out where I can inspect copies of DMV records. What do I do when I am informed that the records I requested are ready for viewing?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "88", "label": "solution", "doc_id": "File a Freedom of Information Law (FOIL) request#1_0" } ], "utterance": "null" } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "What is on a lifetime driving record?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "3", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "I can explain: A \" lifetime \" driving record contains all the license information DMV currently has available about a driver" }, { "turn_id": 3, "role": "user", "da": "query_condition", "references": [ { "id_sp": "6", "label": "precondition", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "So if i have had revocations it will only show on the standard driving record?" }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "7", "label": "solution", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "I will be glad to help with that and answer it. most suspensions and revocations are only shown on the standard driving record abstract for 4 years from the date the suspension or revocation ended " }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "86", "label": "precondition", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "What if it is for out of state roccorunces?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "87", "label": "solution", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "It may be different for each state or county, the court s address and phone number are recorded as provided by the issuing jurisdiction" }, { "turn_id": 7, "role": "user", "da": "query_condition", "references": [ { "id_sp": "82", "label": "precondition", "doc_id": "Get a CDL#1_0" } ], "utterance": "I have a question regarding commercial driver's license, what if I have a commercial driver's license from another state?" }, { "turn_id": 8, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "83", "label": "precondition", "doc_id": "Get a CDL#1_0" } ], "utterance": "Do you want to get a New York State CDL?" }, { "turn_id": 9, "role": "user", "da": "response_positive", "references": [ { "id_sp": "83", "label": "precondition", "doc_id": "Get a CDL#1_0" } ], "utterance": "Yes." }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "84", "label": "solution", "doc_id": "Get a CDL#1_0" } ], "utterance": "In that case you must apply for your CDL at a DMV office and surrender your out-of-state CDL." }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "22", "label": "solution", "doc_id": "Get a CDL#1_0" } ], "utterance": "Do I have to prove that I live and work in the U.S. ?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "22", "label": "solution", "doc_id": "Get a CDL#1_0" } ], "utterance": "Yes, you must also prove your legal presence in the United States." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "1", "label": "precondition", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "what information appears on a lifetime driving record?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "2", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "3", "label": "solution", "doc_id": "Lifetime driving records#3_0" }, { "id_sp": "4", "label": "solution", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "a lifetime driver record contains all license information that the DMV has about a driver however it may not include information that dates back to when a driver was initially granted driving privileges." }, { "turn_id": 3, "role": "user", "da": "query_condition", "references": [ { "id_sp": "6", "label": "precondition", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "could i have an example?" }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "7", "label": "solution", "doc_id": "Lifetime driving records#3_0" } ], "utterance": "sure, a lifetime driving record will show suspensions and revoocations that are older than 4 years." }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "17", "label": "precondition", "doc_id": "Tickets received in another state#3_0" } ], "utterance": "By the way, for out-of-state cases, how does Criminal Negligence Convictions work?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "18", "label": "solution", "doc_id": "Tickets received in another state#3_0" } ], "utterance": "The New York State DMV records the out - of - state convictions of any New York driver for criminal negligence , homicide , or assault , which arise out of the operation of a motor vehicle and which results in death " }, { "turn_id": 7, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "19", "label": "precondition", "doc_id": "Tickets received in another state#3_0" } ], "utterance": "have you already been given the result of the sentence?" }, { "turn_id": 8, "role": "user", "da": "response_negative", "references": [ { "id_sp": "19", "label": "precondition", "doc_id": "Tickets received in another state#3_0" } ], "utterance": "not" }, { "turn_id": 9, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "17", "label": "precondition", "doc_id": "Tickets received in another state#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 10, "role": "user", "da": "query_solution", "references": [ { "id_sp": "16", "label": "solution", "doc_id": "Tickets received in another state#3_0" } ], "utterance": "If I have a previous alcohol-related driving conviction?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "16", "label": "solution", "doc_id": "Tickets received in another state#3_0" } ], "utterance": "your license will be revoked for at least one year or until the age of 21 , whichever is longer" }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "9", "label": "precondition", "doc_id": "Tickets received in another state#3_0" } ], "utterance": "If I'm over 21 and commit the violation" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "10", "label": "solution", "doc_id": "Tickets received in another state#3_0" }, { "id_sp": "11", "label": "solution", "doc_id": "Tickets received in another state#3_0" } ], "utterance": "your New York State driver license will be revoked for at least 90 days . Out - of - state drivers ticketed in New York State should contact the Motor Vehicle Department of their own state or province about the effect of a conviction in New York State ." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "6", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "Do I need to turn in in to DMV?" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "7", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "Do you have these documents available?" }, { "turn_id": 3, "role": "user", "da": "response_positive", "references": [ { "id_sp": "7", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "Yes, why do I need to mail a copy of his death certificate to DMV?" }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "8", "label": "solution", "doc_id": "If a family member has died#3_0" }, { "id_sp": "9", "label": "solution", "doc_id": "If a family member has died#3_0" } ], "utterance": "Providing copies of these documents will ensure that your deceased loved one will not become a target of identity theft." }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "40", "label": "precondition", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" } ], "utterance": "I'd also like to learn more about electronic voter registration. I see what you mean. After my submission, what will happen to it?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "41", "label": "solution", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" }, { "id_sp": "42", "label": "solution", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" }, { "id_sp": "43", "label": "solution", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" } ], "utterance": "The electronic voter registration application is transferred from DMV to your County or City Board of Elections for review. Once processed, your County will notify you either that you are registered to vote or additional information is needed to complete your application." }, { "turn_id": 7, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "45", "label": "precondition", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" } ], "utterance": "Haven't you heard anything, six weeks after sending in your application?" }, { "turn_id": 8, "role": "user", "da": "response_negative", "references": [ { "id_sp": "45", "label": "precondition", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" } ], "utterance": "No, it hasn't been six weeks yet." }, { "turn_id": 9, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "40", "label": "precondition", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 10, "role": "user", "da": "query_solution", "references": [ { "id_sp": "22", "label": "solution", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" } ], "utterance": "How does the voter registration work on the DMV website of NY?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "22", "label": "solution", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" } ], "utterance": "DMV will display your name, residence and mailing addresses, date of birth, and gender from DMV records for you to confirm their accuracy." }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "36", "label": "precondition", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" } ], "utterance": "Do I need to put a signature under my registration application by myself?" }, { "turn_id": 13, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "37", "label": "precondition", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" } ], "utterance": "Did you agree to the New York State Department of Motor Vehicles Attestation in the voter registration application?" }, { "turn_id": 14, "role": "user", "da": "response_negative", "references": [ { "id_sp": "37", "label": "precondition", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" } ], "utterance": "No, I didn't. At least not yet." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "6", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "I need more info a my drivers license" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "7", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "Are you reporting a death?" }, { "turn_id": 3, "role": "user", "da": "response_positive", "references": [ { "id_sp": "7", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "Yes" }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "8", "label": "solution", "doc_id": "If a family member has died#3_0" }, { "id_sp": "9", "label": "solution", "doc_id": "If a family member has died#3_0" } ], "utterance": "Please mail a copy of the death certificate and a photo copy of their license or ID if you have it to the DMV. This will prevent further mailings or identity theft " }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "15", "label": "precondition", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" } ], "utterance": "About voter registration, how can I find out what the current status of my voter registration is?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "16", "label": "solution", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" } ], "utterance": "The NYS Board of Elections provides a website for New York State residents to check their voter registration status." }, { "turn_id": 7, "role": "user", "da": "query_condition", "references": [ { "id_sp": "36", "label": "precondition", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" } ], "utterance": "Ah, perfect. And do I have to put my signature on my voter registration application?" }, { "turn_id": 8, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "37", "label": "precondition", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" } ], "utterance": "Do you agree to the New York State Department of Motor Vehicles Attestation in the voter registration application?" }, { "turn_id": 9, "role": "user", "da": "response_negative", "references": [ { "id_sp": "37", "label": "precondition", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" } ], "utterance": "No, I haven't agreed with it." }, { "turn_id": 10, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "36", "label": "precondition", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "41", "label": "solution", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" }, { "id_sp": "42", "label": "solution", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" }, { "id_sp": "43", "label": "solution", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" } ], "utterance": "So what happens next, after my voter registration application is submitted?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "41", "label": "solution", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" }, { "id_sp": "42", "label": "solution", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" }, { "id_sp": "43", "label": "solution", "doc_id": "Voter Registration Application Frequently Asked Questions#1_0" } ], "utterance": "The electronic voter registration application is transferred from DMV to your County or City Board of Elections for review. Once processed, your County will notify you either that you are registered to vote or additional information is needed to complete your application." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "6", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "I need to update my address on my driver's license." }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "7", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "Has your spouse passed away?" }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "7", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "No, I just moved and need to update my address." }, { "turn_id": 4, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "6", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "22", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "My previous house has been settled." }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "23", "label": "solution", "doc_id": "If a family member has died#3_0" } ], "utterance": "Ok, you can call the DMV Revenue Accounting line at 888-525-5245" }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "87", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "88", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "89", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "I'd like to know if you have any information regarding the proof of ownership the DMV accepts for a trailer model 1976?" }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "87", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "88", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "89", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "for that case, you can use either the NY State Certificate of Title (original or a certified copy) or a acceptable proof of ownership from any other state." }, { "turn_id": 9, "role": "user", "da": "query_solution", "references": [ { "id_sp": "8", "label": "solution", "doc_id": "If a family member has died#3_0" }, { "id_sp": "9", "label": "solution", "doc_id": "If a family member has died#3_0" } ], "utterance": "Do you have a driver's license, a permit, or an identification card? Will it avoid identity fraud if I mail in a copy of their death certificate and driver's license?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "8", "label": "solution", "doc_id": "If a family member has died#3_0" }, { "id_sp": "9", "label": "solution", "doc_id": "If a family member has died#3_0" } ], "utterance": "Yes, we can help with that." }, { "turn_id": 11, "role": "user", "da": "query_condition", "references": [ { "id_sp": "25", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "How do I get my deceased husband's vehicle transferred into my name?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "26", "label": "solution", "doc_id": "If a family member has died#3_0" } ], "utterance": "I can send you a PDF checklist that you can use to help with transferring the ownership of the vehicle over to you." }, { "turn_id": 13, "role": "user", "da": "query_solution", "references": [ { "id_sp": "1", "label": "solution", "doc_id": "If a family member has died#3_0" }, { "id_sp": "3", "label": "solution", "doc_id": "If a family member has died#3_0" }, { "id_sp": "4", "label": "solution", "doc_id": "If a family member has died#3_0" } ], "utterance": "Thank you, it is a difficult time for me, but I know I need to get this issue resolved. What about page 4?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "1", "label": "solution", "doc_id": "If a family member has died#3_0" }, { "id_sp": "3", "label": "solution", "doc_id": "If a family member has died#3_0" }, { "id_sp": "4", "label": "solution", "doc_id": "If a family member has died#3_0" } ], "utterance": "I am so very sorry for your loss. I can walk you through page 4 and what you need to do." }, { "turn_id": 15, "role": "user", "da": "query_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "If a family member has died#3_0" }, { "id_sp": "15", "label": "solution", "doc_id": "If a family member has died#3_0" }, { "id_sp": "16", "label": "solution", "doc_id": "If a family member has died#3_0" } ], "utterance": "Am I able to get a refund of my husband's registration fee ?" }, { "turn_id": 16, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "If a family member has died#3_0" }, { "id_sp": "15", "label": "solution", "doc_id": "If a family member has died#3_0" }, { "id_sp": "16", "label": "solution", "doc_id": "If a family member has died#3_0" } ], "utterance": "Yes, let me see what I can do for you on that." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "13", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "My mother has just passed away. Can you please give me the address for reporting this to the DMV? " }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "If a family member has died#3_0" }, { "id_sp": "15", "label": "solution", "doc_id": "If a family member has died#3_0" }, { "id_sp": "16", "label": "solution", "doc_id": "If a family member has died#3_0" } ], "utterance": "Please mail a copy of the death certificate and a photo copy of their license or ID if you have it to the DMV. You can mail that to DMV License Production Bureau, P.O. Box 2688 ESP, Albany, NY 12220-0668. This will prevent further mailings or identity theft. " }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "22", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "Can a refund be issues on my mother's registration fee since she just passed? " }, { "turn_id": 4, "role": "user", "da": "response_negative", "references": [ { "id_sp": "22", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "I would like to get a refund on my mother's registration fee since she just passed, however, I am not the executrix. Is this still possible? " }, { "turn_id": 5, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "13", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 6, "role": "user", "da": "query_condition", "references": [ { "id_sp": "25", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "How can I receive the refund of my mother's registration fee? " }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "26", "label": "solution", "doc_id": "If a family member has died#3_0" } ], "utterance": "It is possible to request that refund, however DMV will issue it to the name of the estate, so you would have to work that out in a way for you to receive it then. To request the refund of your recently passed mother's registration fee, you must surrender the vehicle plates at a DMV office and request a transfer receipt, not a refund receipt. You need to have the executor or executrix of the estate send a completed and signed Request for Refund [1] MV-215 with \"deceased\" on the form, a photocopy of the death certificate, and the transfer receipt to the address listed on the Request for Refund form. " }, { "turn_id": 8, "role": "user", "da": "query_condition", "references": [ { "id_sp": "7", "label": "precondition", "doc_id": "FAQ for TNC Drivers#3_0" } ], "utterance": "I need a little more information about New York State licensed TNC companies. Is there a minimum age requirement?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "8", "label": "solution", "doc_id": "FAQ for TNC Drivers#3_0" }, { "id_sp": "9", "label": "solution", "doc_id": "FAQ for TNC Drivers#3_0" }, { "id_sp": "10", "label": "solution", "doc_id": "FAQ for TNC Drivers#3_0" } ], "utterance": "Yes, of course. You need to be 19 years old or older, to be a tnc driver." }, { "turn_id": 10, "role": "user", "da": "query_solution", "references": [ { "id_sp": "12", "label": "solution", "doc_id": "FAQ for TNC Drivers#3_0" }, { "id_sp": "13", "label": "solution", "doc_id": "FAQ for TNC Drivers#3_0" } ], "utterance": "And Can I use any vehicle I want?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "12", "label": "solution", "doc_id": "FAQ for TNC Drivers#3_0" }, { "id_sp": "13", "label": "solution", "doc_id": "FAQ for TNC Drivers#3_0" } ], "utterance": "That will depend on every tnc company, which may have requirements on the vehicles they allow." }, { "turn_id": 12, "role": "user", "da": "query_condition", "references": [ { "id_sp": "19", "label": "precondition", "doc_id": "FAQ for TNC Drivers#3_0" } ], "utterance": "And the tnc drivers can get insurance?" }, { "turn_id": 13, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "20", "label": "solution", "doc_id": "FAQ for TNC Drivers#3_0" } ], "utterance": "The tnc companies will have to make sure the tnc drivers understand and have the required insurance to work." }, { "turn_id": 14, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "21", "label": "precondition", "doc_id": "FAQ for TNC Drivers#3_0" } ], "utterance": "Are you interest in being a tnc driver?" }, { "turn_id": 15, "role": "user", "da": "response_negative", "references": [ { "id_sp": "21", "label": "precondition", "doc_id": "FAQ for TNC Drivers#3_0" } ], "utterance": "Sounds interesting, but not really. Thanks." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "6", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "Looking for information on my ID" }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "7", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "Who might this be? You or for someone else?" }, { "turn_id": 3, "role": "user", "da": "response_positive", "references": [ { "id_sp": "7", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "I had my father die and want to make sure everything in his estate is taken care of." }, { "turn_id": 4, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "8", "label": "solution", "doc_id": "If a family member has died#3_0" }, { "id_sp": "9", "label": "solution", "doc_id": "If a family member has died#3_0" } ], "utterance": "You would need to provide a certificate of death as well as anything else to ensure no ID theft is taking place, though I am sorry for your loss." }, { "turn_id": 5, "role": "user", "da": "query_condition", "references": [ { "id_sp": "6", "label": "precondition", "doc_id": "Stolen and recovered vehicles#3_0" } ], "utterance": "I see thanks, and regarding stolen vehicles, how can I specifically report the theft of the license plates, is it in the aforementioned report?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "7", "label": "solution", "doc_id": "Stolen and recovered vehicles#3_0" }, { "id_sp": "8", "label": "solution", "doc_id": "Stolen and recovered vehicles#3_0" }, { "id_sp": "9", "label": "solution", "doc_id": "Stolen and recovered vehicles#3_0" } ], "utterance": "No. That's something completely different. For plates, you must go to police and ask them to complete a form MV-78B for Report of Lost or Stolen Motor Vehicle Items. That form is just available in police agencies." }, { "turn_id": 7, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "11", "label": "precondition", "doc_id": "Stolen and recovered vehicles#3_0" } ], "utterance": "It's all clear for you, or you still needs more information about it?" }, { "turn_id": 8, "role": "user", "da": "response_negative", "references": [ { "id_sp": "11", "label": "precondition", "doc_id": "Stolen and recovered vehicles#3_0" } ], "utterance": "No, thanks, i think i understood all the info." }, { "turn_id": 9, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "6", "label": "precondition", "doc_id": "Stolen and recovered vehicles#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 10, "role": "user", "da": "query_condition", "references": [ { "id_sp": "20", "label": "precondition", "doc_id": "Stolen and recovered vehicles#3_0" } ], "utterance": "I've been told that i must do some insurance transfer only title. I must do that even after my vehicle is recovered?" }, { "turn_id": 11, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "21", "label": "solution", "doc_id": "Stolen and recovered vehicles#3_0" }, { "id_sp": "22", "label": "solution", "doc_id": "Stolen and recovered vehicles#3_0" }, { "id_sp": "23", "label": "solution", "doc_id": "Stolen and recovered vehicles#3_0" } ], "utterance": "No, if that's the case, you don't need to do that. You have to make sure the police has cancelled the alarm on your vehicle and then send the title to the Title Bureau along with a letter the recovering of your vehicle. In that way, you'll get a new regular title from DMV." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "13", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "What is plate surrender and registration refund?" }, { "turn_id": 2, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "If a family member has died#3_0" }, { "id_sp": "15", "label": "solution", "doc_id": "If a family member has died#3_0" }, { "id_sp": "16", "label": "solution", "doc_id": "If a family member has died#3_0" } ], "utterance": "You can request a refund for a deceased individuals registration." }, { "turn_id": 3, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "22", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "Is the estate settled?" }, { "turn_id": 4, "role": "user", "da": "response_negative", "references": [ { "id_sp": "22", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "No it is not." }, { "turn_id": 5, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "13", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 6, "role": "user", "da": "query_condition", "references": [ { "id_sp": "25", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "How do I transfer ownership of deceased individuals vehicle." }, { "turn_id": 7, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "26", "label": "solution", "doc_id": "If a family member has died#3_0" } ], "utterance": "Here is a checklist PDF [ 2 ] MV-843." }, { "turn_id": 8, "role": "user", "da": "query_condition", "references": [ { "id_sp": "19", "label": "precondition", "doc_id": "FAQ for TNC Drivers#3_0" } ], "utterance": "I'm hoping to learn more about TNC. But I guess you cannot elaborate more about the insurance requirements for a TNC driver?" }, { "turn_id": 9, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "20", "label": "solution", "doc_id": "FAQ for TNC Drivers#3_0" } ], "utterance": "That's something for the TNC company. They have to make sure their drivers understand and effectively have the proper insurance." }, { "turn_id": 10, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "21", "label": "precondition", "doc_id": "FAQ for TNC Drivers#3_0" } ], "utterance": "You're going to be a TNC driver right?" }, { "turn_id": 11, "role": "user", "da": "response_positive", "references": [ { "id_sp": "21", "label": "precondition", "doc_id": "FAQ for TNC Drivers#3_0" } ], "utterance": "Yes, That's right, that's why i wanted to know about this." }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "22", "label": "solution", "doc_id": "FAQ for TNC Drivers#3_0" } ], "utterance": "Then you should contact the TNC company you are interested to work with so they can give you more details." }, { "turn_id": 13, "role": "user", "da": "query_condition", "references": [ { "id_sp": "16", "label": "precondition", "doc_id": "FAQ for TNC Drivers#3_0" } ], "utterance": " Yeah, i already thought about doing that. I can use any vehicle to do that right? i mean, like a truck or something?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "17", "label": "solution", "doc_id": "FAQ for TNC Drivers#3_0" }, { "id_sp": "18", "label": "solution", "doc_id": "FAQ for TNC Drivers#3_0" } ], "utterance": "Sorry, but no. TNC rules forbid use of taxis, delivery vehicles, limousines or licensed for-hire vehicles from being used as a TNC vehicle." }, { "turn_id": 15, "role": "user", "da": "query_solution", "references": [ { "id_sp": "26", "label": "solution", "doc_id": "FAQ for TNC Drivers#3_0" }, { "id_sp": "27", "label": "solution", "doc_id": "FAQ for TNC Drivers#3_0" } ], "utterance": "Oh, that's a boomer. And i suppose that applies to pick up random passengers too, right?" }, { "turn_id": 16, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "26", "label": "solution", "doc_id": "FAQ for TNC Drivers#3_0" }, { "id_sp": "27", "label": "solution", "doc_id": "FAQ for TNC Drivers#3_0" } ], "utterance": "You guessed right. Unless you're separately authorized by the NYC Taxi&Limousine Commission." } ]

[ { "turn_id": 1, "role": "user", "da": "query_condition", "references": [ { "id_sp": "6", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "I have a family member passed and need help with driver license permit and ID." }, { "turn_id": 2, "role": "agent", "da": "query_condition", "references": [ { "id_sp": "7", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "Please mail a copy of the death certificate and a copy of their license to the DMV." }, { "turn_id": 3, "role": "user", "da": "response_negative", "references": [ { "id_sp": "7", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "This does not apply to me." }, { "turn_id": 4, "role": "agent", "da": "respond_no_solution", "references": [ { "id_sp": "6", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "Unfortunately, no relevant information is found." }, { "turn_id": 5, "role": "user", "da": "query_solution", "references": [ { "id_sp": "8", "label": "solution", "doc_id": "If a family member has died#3_0" }, { "id_sp": "9", "label": "solution", "doc_id": "If a family member has died#3_0" } ], "utterance": "Will this prevent identity theft?" }, { "turn_id": 6, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "8", "label": "solution", "doc_id": "If a family member has died#3_0" }, { "id_sp": "9", "label": "solution", "doc_id": "If a family member has died#3_0" } ], "utterance": "Yes." }, { "turn_id": 7, "role": "user", "da": "query_solution", "references": [ { "id_sp": "87", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "88", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "89", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "I'd like to know about Model year 1973 or newer with an unladen weight of 1,000 lbs." }, { "turn_id": 8, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "87", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "88", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" }, { "id_sp": "89", "label": "solution", "doc_id": "Transfer ownership and acceptable proofs of ownership#3_0" } ], "utterance": "The acceptable proof of ownership is either the NY State Certificate of Title must be the original or a certified copy , 11 acceptable proof of ownership from another state 12. What kind of proof do we require for trailers?" }, { "turn_id": 9, "role": "user", "da": "query_solution", "references": [ { "id_sp": "1", "label": "solution", "doc_id": "If a family member has died#3_0" }, { "id_sp": "3", "label": "solution", "doc_id": "If a family member has died#3_0" }, { "id_sp": "4", "label": "solution", "doc_id": "If a family member has died#3_0" } ], "utterance": "Why is it important to deal with any problems with the deceased driver's license and vehicle registration?" }, { "turn_id": 10, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "1", "label": "solution", "doc_id": "If a family member has died#3_0" }, { "id_sp": "3", "label": "solution", "doc_id": "If a family member has died#3_0" }, { "id_sp": "4", "label": "solution", "doc_id": "If a family member has died#3_0" } ], "utterance": "They often leave outstanding issues." }, { "turn_id": 11, "role": "user", "da": "query_solution", "references": [ { "id_sp": "24", "label": "solution", "doc_id": "If a family member has died#3_0" } ], "utterance": "Who do I need to contact?" }, { "turn_id": 12, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "24", "label": "solution", "doc_id": "If a family member has died#3_0" } ], "utterance": "Please call 518 - 474 - 0902 the DMV Revenue Accounting Unit" }, { "turn_id": 13, "role": "user", "da": "query_condition", "references": [ { "id_sp": "13", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "What about registration refund?" }, { "turn_id": 14, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "14", "label": "solution", "doc_id": "If a family member has died#3_0" }, { "id_sp": "15", "label": "solution", "doc_id": "If a family member has died#3_0" }, { "id_sp": "16", "label": "solution", "doc_id": "If a family member has died#3_0" } ], "utterance": "It may be possible and would be refunded to the name of the estate." }, { "turn_id": 15, "role": "user", "da": "query_condition", "references": [ { "id_sp": "22", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "What if the estate is settled?" }, { "turn_id": 16, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "23", "label": "solution", "doc_id": "If a family member has died#3_0" } ], "utterance": "Call the DMV Revenue Accounting Unit" }, { "turn_id": 17, "role": "user", "da": "query_condition", "references": [ { "id_sp": "25", "label": "precondition", "doc_id": "If a family member has died#3_0" } ], "utterance": "How do i transfer ownership of the vehicle?" }, { "turn_id": 18, "role": "agent", "da": "respond_solution", "references": [ { "id_sp": "26", "label": "solution", "doc_id": "If a family member has died#3_0" } ], "utterance": "Use this checklist PDF [ 2 ] MV-843" } ]