Datasets:
Tasks:
Text Classification
Modalities:
Text
Formats:
parquet
Languages:
English
Size:
10K - 100K
ArXiv:
License:
File size: 5,892 Bytes
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{"default": {"description": "BANKING77 dataset provides a very fine-grained set of intents in a banking domain.\nIt comprises 13,083 customer service queries labeled with 77 intents.\nIt focuses on fine-grained single-domain intent detection.\n", "citation": "@inproceedings{Casanueva2020,\n author = {I{\\~{n}}igo Casanueva and Tadas Temcinas and Daniela Gerz and Matthew Henderson and Ivan Vulic},\n title = {Efficient Intent Detection with Dual Sentence Encoders},\n year = {2020},\n month = {mar},\n note = {Data available at https://github.com/PolyAI-LDN/task-specific-datasets},\n url = {https://arxiv.org/abs/2003.04807},\n booktitle = {Proceedings of the 2nd Workshop on NLP for ConvAI - ACL 2020}\n}\n", "homepage": "https://github.com/PolyAI-LDN/task-specific-datasets", "license": "Creative Commons Attribution 4.0 International", "features": {"text": {"dtype": "string", "id": null, "_type": "Value"}, "label": {"num_classes": 77, "names": ["activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "Refund_not_showing_up", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"], "names_file": null, "id": null, "_type": "ClassLabel"}}, "post_processed": null, "supervised_keys": null, "task_templates": [{"task": "text-classification", "text_column": "text", "label_column": "label", "labels": ["Refund_not_showing_up", "activate_my_card", "age_limit", "apple_pay_or_google_pay", "atm_support", "automatic_top_up", "balance_not_updated_after_bank_transfer", "balance_not_updated_after_cheque_or_cash_deposit", "beneficiary_not_allowed", "cancel_transfer", "card_about_to_expire", "card_acceptance", "card_arrival", "card_delivery_estimate", "card_linking", "card_not_working", "card_payment_fee_charged", "card_payment_not_recognised", "card_payment_wrong_exchange_rate", "card_swallowed", "cash_withdrawal_charge", "cash_withdrawal_not_recognised", "change_pin", "compromised_card", "contactless_not_working", "country_support", "declined_card_payment", "declined_cash_withdrawal", "declined_transfer", "direct_debit_payment_not_recognised", "disposable_card_limits", "edit_personal_details", "exchange_charge", "exchange_rate", "exchange_via_app", "extra_charge_on_statement", "failed_transfer", "fiat_currency_support", "get_disposable_virtual_card", "get_physical_card", "getting_spare_card", "getting_virtual_card", "lost_or_stolen_card", "lost_or_stolen_phone", "order_physical_card", "passcode_forgotten", "pending_card_payment", "pending_cash_withdrawal", "pending_top_up", "pending_transfer", "pin_blocked", "receiving_money", "request_refund", "reverted_card_payment?", "supported_cards_and_currencies", "terminate_account", "top_up_by_bank_transfer_charge", "top_up_by_card_charge", "top_up_by_cash_or_cheque", "top_up_failed", "top_up_limits", "top_up_reverted", "topping_up_by_card", "transaction_charged_twice", "transfer_fee_charged", "transfer_into_account", "transfer_not_received_by_recipient", "transfer_timing", "unable_to_verify_identity", "verify_my_identity", "verify_source_of_funds", "verify_top_up", "virtual_card_not_working", "visa_or_mastercard", "why_verify_identity", "wrong_amount_of_cash_received", "wrong_exchange_rate_for_cash_withdrawal"]}], "builder_name": 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