Datasets:

kaenova

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hotel-sentiment

like 2

the fact that it s very close to great spots around and the barcelona tourist stop is just infront of the hotel

good location near the city center

i could find no fault love the ethos behind the concept and pleased this is now a group of hotels that is rapidly expanding in other great places

rumbling sound from the trains but didnt bother at all just think of it as a thunder every few minutes

very nice and professional staff always available and with the willing to help good localization near subway min walking hotel with all commodities big rooms good for childrens excellent and comfortable beds very clean picturesque area and architecture

room was very close to the lift hence a lot of noise during the night

room was very acceptable with nice touches

very convenient location right next to gare de lyon and yet very quiet i stayed for five nights and slept like a log each night

superb friendly service great pool and spa great concierge

small rooms drafty windows terrible bathrooms noise

noise noise noise rooms have paper walls breakfast in a huge hall cheap and average rooftop poor no seats help with directions etc poor

not much at all

it was my birthday and staff brought me a cake and chocs to my room all very friendly i thought excellent customer service

small ensuite

staff very helpful great location for station

very small room in basement

i didn t like the fact i had to wait a really long time after being told i could check in it was especially hard since we were traveling since early in the morning

room was bit tired looking could do with some upgrading

air conditioning too noisy then room too hot dull lighting throughout the hotel

staff were very good and perfect location

i was able to change my room to one without a shared bathroom but it was very small the room was located near the reception so noise from arriving departings guests and banging doors were quite disturbing

everything was really good superb staff service room bathroom views

comfy beds clean

room hotel looking tired check in a nightmare as they did not have bookings com details

excelllent location in west london comfortable bed

the room was fantastic beds so comfy and we all had a good night rest after a long day sightseeing the breakfast is amazing and the bar diner sells great food amazing chicken wings love the free orange water in the reception

room was extremely small and just barely fit our luggage making it difficult to walk in the room

localistion style

superb breakfast attentive friendly staff it s all good we would come again thank you

excellent location good staff lovely bathroom soaps etc good wifi

funky fun a little bit different good location amazing bed great shower highly recommend

the staff treated us like we didn t have enough money to be there

my only complaint is the property s design is so modern and minimal that they re lacking some major necessities like towel bars counter space and drawers for clothes

friendly reception staff managed to check in early as attending a wedding and good location close to paul s cathedral

excellent attentive staff good location

great location staff and value for money

the internet was not good this time i like the hotel and i will keep using it

noise from other rooms but you get that everywhere was not a problem

good location near old town and subway big comfortable bed nice bathroom very good breakfast friendly staff most but not all had good english

the hotel is in the beginning of a shopping street a lot of restaurants coffee places or bars are in this area the staff is helpful and friendly for a short stay is the hotel ok

absolutely stunning hotel metro link just outside the door excellent secure parking the staff could not be more helpful fantastic rooms and great choice for breakfast

no dislikes at all our first stay during this trip we had some luggage issues waiting for it to be brought to the room took a long while so we went down to get them ourselves due to needing to dress for an event but out second stay was perfect no complaints so guessing the luggage issue was isolated maybe just a busy check in time

great location lovely room

dissapointed with barlow suite decor drab and dated certainly not worth the money awful view though told would have a view of library i was expecting something special fell very very short

the club bedroom was very comfortable the bed was huge and the hermes toiletries were gorgeous the club lounge a great idea complementary snacks and drinks for guests breakfast was very high quality

nice room with everything you would need

i would like the lost property to be able to be returned by post e g by recorded delivery or courier as an option happy to pay had a mile round trip to pick the item up instead

breakfast on sunday wasn t very good we got down there near the end of service and food was poor and waiting staff unhelpful

nasty small room bottles being flung into bottle bank all night outside my window woken up at am by auto flower watering no water in gym

the air conditioning in the restaurant made it a bit too cold for my liking

staff were excellent and made our stay very pleasurable clara had made an appointment with the hair dressers at the required time etc

room was a little dusty patting the black blanket sent up a cloud of dust

a very professionnal team in a very pleasant hotel they answer for all our requests we hope to come back soon

people kept knocking on the door to check all ok

bar prices a little steep

personnel at the reception

very good location in the very city center spa access for hours every day very nice reception and lobby bar area

excellent central square location close to trams trains easy airport access very easy to take a quick tram ride to the major sites and museums very clean and comfortable rooms great bed quiet excellent shower and bathroom staff are amazing friendly knowledgeable fast in house breakfast is cooked to order and included bottle of water in room included they don t add extra for all the nice extras espresso machine in room included hotel is very contemporary with art in every room always felt welcomed and safe probably the best hotel staff i ve ever encountered

right beside the train station good comfy beds couch in the lounge is unbelievably comfy

radiator didn t work but was fixed as soon as i mentioned it to reception likewise hairdryer didnt work but i soon got given another one

the way into the hotel grounds was a little difficult for the taxi driver to find i think that there were a number of complimentary snacks in the room but it was difficult to tell perhaps if they can be clearer about this that would be helpful

the beds were itchy

you are better than all the hiltons put together if i m staying alone for christmas i m making sure it will be at landmark so i can feel at home

staff should me be more flexible and personal with guest instead of highly professional all times also sky lounge was always much crowded

fantastic location great amenities friendly and efficient staff will be using again when we are next in london

good location hotel is near red light district

great staff and superb vintage building which oozed class refreshing change from normal chain hotels if more time allowed i would have liked to have appreciated its beauty

receptionist was totally rude

that our room window looked out onto a wall also the room was dark this was probably because the window looked out onto a wall

the room is small but it s typical for london we never took breakfast in the hotel a because nice places with good english or whichever breakfast are in walking distance and at a more reasonable price b the place for breakfasts and a bar and a part of a hallway all in one had bad ventilation and always was full of smells it was neither good for the guests passing by to the elevators nor for the guests having breakfast

few power connectors in the room

staff helpful and efficient excellent good value breakfast

i got room service continental breakfast and i couldn t fault it in the slightest stuart the concierge was very helpful as well

noisy room no coffee or tea available no loby

bed extra comfy quality for money exceptional stay overall spa fantastic

seems to be throughout europe but beds require upper sheet for body temperature control

great location just minutes walk from centraal station free wifi

the maid coming into my room on both mornings at when mentioned to desk on checking out it was meet with minimal empathy

enjoyed the stay very good location and accessibility was great plus comfort is extraordinary rooms are very well maintained and neat spacious

the staff in particular was lovely especially those at the front desk they were very accommodating and inviting

all round great value for london

could have done with a shaving mirror it would have been nice to be able to have an omelette at breakfast for no extra charge

we were celebrating our friends birthday at piano works down the road coming from bristol on the train tube we found the hotel modern comfortable with large room for london the price was reasonable and staff were friendly the bedroom was quiet and comforting after a long day night out it has a nice central location and the following day visited tower of london and carnaby street on tube we especially loved the rain shower

it was such a beautiful hotel perfect location staff were amazing and friendly all round

a standard good austrian hotel clean and comfrotable staff professional and kind very helpful

bathroom small would like separate shower stall

pink lighting

check in was friendly concierge very helpful breakfast superb tho coupons only valid that day room was superb pool dry and steam sauna very good staff wonderful the view from the room was splendid

extremely small single room with no veiw from the window this should be reflected in the description more accurately

the room was clean and very comfortable the hotel position is strategic the reception staff is helpful and professional

the staff were lovely and the location was fantastic the rooms are very modern but have everything you need great showers

location is perfect room is clean and furniture is good nice interior in lobby

the staff were very accommodating excelent

very warm people attending all the time

i couldn t get onto the wifi though i didn t pursue it very hard

plenty of choice for the beakfast

nothing much to do around there

staff are not friendly service attitude of front desk staff is far from being excellent

the location was great and the reception staff very helpful

realy we enjoyed and the place is very clain and the services of stuff was excellant