text
stringlengths
1
1.96k
labels
int64
0
1
friendly staff fantastic location to downtown nice breakfast and garage nearby
1
lighting in the room was very dark
0
the facilities are not that much there is no refrigerator or iron i reserve a room with single beds but there are no rooms with single beds in the hotel
0
cleanliness very kind staff position
1
ac during winter
0
as usually most of hotels in eur have small rooms they didn t have fridge a little be it expensive
0
if ground floor work finished
0
friendly staff great room and brilliant cocktail bar
1
very friendly staff everyone went out of the way to make our stay special
1
breakfast was a good experience unfussy efficient delicious thanks
1
the staff were lovely and it is a good location
1
the room we stayed in was in the basement and looked out onto a brick wall which was only meters away from the window the noise of the trains rattled the room and woke you up everytime a train went by the shower in the room was constantly getting blocked
0
rooms were of a good size bathrobes and slippers a nice extra touch
1
the hotel was well furnished comfortable and modern staff were polite and friendly sky lounge is fantastic and the views were amazing
1
close to hyde park tube train station pubs and restaurants comfortably clean breakfast was good staff was friendly wifi worked in bedrooms baggage starage big plus
1
from the floor there would have been a great view over london only there were net curtains you couldn t open because they were behind glass
0
nothing all was fine
0
worst hotel
0
location and stuff
1
wonderfully located old world charm in the heart of london great food room service
1
we were a given a disabled room rooms are not great considering the amount we paid to stay there i feel we paid more for the location then the hotel the lighting was not great and the bathroom seemed like it needed a refurb when you pay that much per night you expect a lot more
0
superb staff very helpful and friendly our suite was awesome thanks charles
1
you said our room had a bath on the description but it was a shower
0
not all staff on front desk were attentive lady was really nice younger man told us to take a seat whilst he checked our room was ready and then forgot about us
0
mooi plek
1
great location value for money walking distance to high street
1
we picked this hotel because of location to buckingham palace and big ben and is located in a nice area to walk around and see sights staff very friendly got lots of good pictures
1
location could be better not near any good pubs breakfast was cool plenty of choice though sausage was not good
0
malls close by with plenty food options
1
cozy comfortable friendly
1
the breakfast included basic items not good for euros person
0
i assumed breakfast was included apparently it wasn t the hotel bar prices are extortionate for drinks is ridiculous
0
the one price breakfast was expensive if you just wanted a continental breakfast so we did not use this service there were coffee shops on or near rembrandt square accessed through the rear entrance of the hotel where you could get a coffee and croissant
0
bussiness centre
0
excellent location pleasant staff comfy beds very clean
1
i have no complaint at all about this hotel
0
restaurant is very small without windows felt like a cellar breakfast choice is very limited hotel is under construction now noisy it was announced on booking site unfortunately i did not read it because it was not written on general information
0
very small and old room poor facilities in the room tv hardly worked remote hardly worked also and they insisted on leaving it as is no where in the world this is s stars hotel would give it stars
0
in the room is too cool can not control
0
we stayed at apartment room and the amount and quality of kitchen equipment there is extremely poor not mentioning the level of cleanliness
0
tv broken and could not be fixed in the suite tired room but functional
0
location ok
1
location was great great hotel amazing views and comfort was
1
kind hotel staffs good location it was very close to supermarket good breakfast
1
everything went way beyond my expectation friendlieness of staff cleanliness of hotel times food could be ordered free parking
1
the location is great and close to the beaches of barcelona
1
excellent service professional and cooperative staff good breakfast and we loved the hotel s location
1
very comfortable and lovely room nice bathroom with excellent shower and bath staff very helpful and friendly
1
i did not get the room i booked i asked the concierge times to book a taxi that took pets and he did not do it so we had a huge mess in the morning and a lot of stress with the taxi that arrived and did not want to take our dog to the airport the room was very run down
0
did not take into consideration the comment i sent to them
0
nice walking distance from victoria station the vicinity is calm and cosy staff very efficient and helpful
1
excellent hotel the facilities are very comfortable the location is superb and the staff were all very helpful and welcoming the best example being when i came back from a run the person on reception gave me a bottle of free water as i looked as if i had been working hard
1
the location and view from my room was superb
1
the underground is just across the road from the hotel excellent room rate in march
1
when i first arrived the lady at the reception told me that she was not sure if breakfast was included in the room rate because she had lost connection with booking com i showed her my copy of the reservation she said that it was mostly written in greek she couldn t read it she was rude and ironic although i had asked for a quiet room in upper stores the gave me room at the end of a corridor near the place where staff was working gathering towels etc the noises were terrible doors opened and closed several times also the noise from tv in the room attached to mine was terrible and made me call the reception to send someone to that room the most terrible unbearable noise came from the aircondition of my room the view from my room was horrible i attach pictures when i told the receptionist that the room was very small she told me that i had paid for a standard room but i am not sure at all that the non refundable price i paid in august was for a standard room i chosed a superior room i have reserved many hotels through booking com and is the first time that people of the reception had no idea about my reservation
0
breakfast was lovely and delivered to the room the bedroom itself was nicely done and the room was cosy the bathroom was really nice clean and bright the hotel s location is perfect quiet enough to be peaceful but only minutes from tube
1
the location is not very convenient for traveler without car but anyway there is a tram you can take in front of the hotel it may not be direct to your destination
0
great location h desk and funky interior too food served till late friendly staff
1
it is not in the city center there is a public bus servece no a to the city center taking about min
0
excellent location and staff was attentive
1
close to the beach
1
room building worrk
0
location is excellent and the rooms are new
1
the staff were all very friendly the hotel was superb and the room was wonderful
1
little far from public transport not much you can do about that though i realise it s not everyones preference but i would have liked tea making facilities in the room
0
building site next door
0
location staff etc all very good
1
absolutely nothing they loved the whole experience
0
we really enjoyed our stay at h tel beauchamps the room was quite spacious and each day it was cleaned no matter what time we vacated the room i will definitely be recommending this hotel to friends and family who go to paris the underground was close to the hotel and tourist attractions were within walking distance the wifi was excellent the rooom we were in was quiet which made for a relaxing stay highly recommend this hotel and it was good value for money in my opinion
1
lovely hotel and staff were extremely friendly great location very quiet night s sleep but everything you need a minute s walk away room very comfortable
1
the hotel is being painted so did smell of paint at the time we visited
0
could not be closer to wembley stadium arena and tube stop really lovely hotel lovely smell in reception huge bed which was super comfy and a lovely bathroom
1
the most thing the staff of the hotel were very tuff and they were not friendly many times i go to vienna and i ll never go again to this hotel
0
nice quite location with excellent connections to public transport u bahn and tram good breakfast neat room
1
big room
1
the bad news i read the previous reviews and was concerned about the metro noise so asked for a quite room the staff couldn t have been more helpful and polite i thought the room would be perfect back of the hotel away from the main street which is busy upper floor level all good so far am the guests in the adjoining room arrive back at the room and shower turn on the tv to a high audible level and start doing their stuff they might as well have been in my room as there is practically no sound insulation between the rooms i took a sleeping pill it made any rumble for the metro pale into insignificance to the hotel management you need to look at your sound insulation problem or find another architect contractor too many reviews complaining about noise will eventually sink your rating a pity as it ticks all the other boxes
0
booked it specifically because of it being close to the train station
1
the attentiveness of the staff the bathroom was beautifully laid out and the added touch of beaumont cards and dice in the room i can highly recommend the spa i had a therapist called serena and she was brilliant loved the daimler car and driver nice bonus for guests
1
no value for money to be had here shoe box of a room and lots and lots of issues as the hotel is brand new don t order room service it is simply not good if it was a three star at half the price then i would rate it all around bar room service for a four star hotel there is much better value to be gotten elsewhere ps the pool is tiny in the basement and next to the breakfast room not a pool that one wants to spend time in
0
wi fi is not good at all
0
the employees at reception desk seemed very busy and a bit artificial i did not feel they were very interested in the guests
0
the staff were extremely friendly and helpful the room itself was quite spacious and comfortable the area around the hotel is quite busy and lively
1
good selection for continental breakfast
1
room was dirty outdated it was so dark that we had to keep lights on in a day time conditioner was too loud floor tiles looked and felt like from pavement outside shower too small cheap toiletries it was worst stay in italy and i would not recommend it to anyone luckily our flight was early in a morning so at am we were already leaving
0
the rooms was newly refurbished and very clean it was absolutely fine for our over night stay
1
only the locatiom a bit far outm but thats no ones fault and we were aware on booking
0
the staff from the very start were so friendly welcoming and helpful we were a large and quite noisy group but they managed us perfectly would def go back great hotel great location
1
location is good room is big
1
bed linen was very clean
1
very professional
1
this hotel we always stay at when we re going to a concert at the o arena clean and comfortable lot to choose from at breakfast we had a lovely evening meal in the restaurant the menu had a good selection to choose from the staff were very friendly and helpful we will definitely stay here again
1
the bedroom was very noisy from the traffic
0
modern trendy stylish excelent service
0
very nice helpful staff everything are okay air condition the manager bo s miklotsh is very great with his son they supported us all staying time
1
the rooms were beautiful very clean and loads of space the location was excellent only min walk to westminster our room didn t have a great view but we didn t pay to upgrade to a room with a view so we weren t expecting one the staff were very helpful and very friendly couldn t do enough for you we were only there one night we wished we had stayed longer
1
staff were not overly welcoming just functional at bar and check in and check out would have liked them to be more friendly and personable
0
the staff was very friendly and helpful the fulham tube stop is just a five minute walk away smart tv in room was a nice touch
1
comfortable bed free wifi friendly staff
1
good location and valet parking
1
very friendly staff excellent location
1