Datasets:

kaenova

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hotel-sentiment

like 2

only issue i experienced which ended up as a complaint was to return after day at work to find my door had been left open by cleaners anyone could access hotel without being challenged and therefore i felt my privacy property and the like could have been at risk

good selection at breakfast delivered to room with fresh coffee and juice good deal for family room comfortable clean and great location for marylebone high street and regents park

so good

the hotel has a very comfortable vibe the staff is super friendly there is free coffee tea and hot chocolate for all guest throughout the day its located close to a major transport hub so you can get the train metro or bus very easily you can rent cycles on the property the wifi is excellent stay on a room on the ground floor as the windows open

nice big room and ensuite

beds very uncomfortable far too hard

good location and quiet

the pool was quite cool in temperature and there is no hot tub spent more time in the sauna as a result we didn t have breakfast as it seemed very expensive but maybe we missed out on something amazing

the room was great comfortable bed good curtains keeping the room dark in the morning nice breakfast

my stay was very enjoyable i requested a top floor with a view even though it wasn t on the top floor my room was lovely bathroom shower just what i needed i cannot fault the hotel breakfast also lovely if i could i d be there least twice a month staff very polite friendly

no window in the bedroom

large room with comfortable bed

the good was excellent

lack of actual atmosphere in the hotel friendly but impersonal staff

cleanliness quality of food great

best non alcoholic mojitos

no lift hotel goes to fourth floor if you don t like stairs ask for a low floor

location view room space

nice a peaceful very chilled and not like an oven like a lot of places

location staff and vicinity

breakfast spread could have been a bit more varied

in general i like to stay at this hotel due to location and the friendly staff the general cleanliness

breakfast was good quality bed comfortable and cosy

a bit far walk to tube station

great location very clean big nice room i recommend

it s a style of lodging that i would always want to follow

rooms tools small breakfast can be more attractive

amazing team of staff friendly and knowledgeable quite rooms got many nights of peaceful sleep nice and clean bathroom

the rooms were pristine condition comftable luxurious we couldn t hear any noise outside of our room wether it be from other guests or from the road below the bed was also amazing had such a good nights sleep we missed breakfast

hotel was comfortable relaxing and easy to find

cute hotel has everything what is needed to enjoy beautiful vienna staff are extremely kind and helpful location is very good breakfast is ok and the lady in charge is superb

the hotel it s self was lovely lobby area was beautiful however very disappointed with the rooms

spacious room and comfortable beds

the room was unbearably warm although we literally just used the room to sleep in it was particularly uncomfortable tried to lower the temp using the air conditioning but didn t make any difference after informing the staff on checkout the girl didn t seem at all bothered which i didn t appreciate

unfortunately the view isn t that great and the pool is much smaller than it looks on the pictures

the staff were very nice helpfull friendly and generally amazing the location is perfect the room is good looking

would like bar restaurant improved

the hotel is beautiful very well decorated so it made us feel like home rooms are big and super comfortable great breakfast nice staff a bit far away from the tram station but otherwise everything is just great

everything was perfect still there is space to improve in all aspects

nothing really except there could have been towelling robes provided

dust net in the room

the loacation walking distance to a lot of places you would like to visit in barcelona

there were none and when the coffee ran out the staff didn t want to replace it i had to ask twice

there wasn t anything to not like

breakfast only area where improvement could be made not enough space for number of guests perhaps which led to staff having to focus on turning around tables quickly

nicely located in the center of chelsea two blocks from the kings road and four blocks from the south kensington tube stop all kinds of restaurants can be found within walking distance striking out in all directions for longer trips is easy with the no and no buses on the kings road at pounds sterling a night in early may we felt my chelsea was a fair price we chose not to opt into the quid breakfast though and had breakfast on the kings road each morning for less than half that

needs a bit of updating in progress

everything s perfect

the staff were fantastic very efficient most comfortable bed ive ever slept in breakfast was fantastic good value hotel was spotless and room was fab all you expext and more

the hotel is overpriced and i don t think the rooms are worth the money we paid they are very basic the breakfast was disappointing they didn t have a very nice selection the hot breakfast boiled eggs scrambled eggs and bacon wasn t fully cooked and the pastries were stale

the original room was not up to standard several of the amenities were not working and the facilities were not as advertised on the website

rooms and staff

nothing to shout out about

slightly small double room but we were on a reduced tariff

the bedroom was very small and would not be ideal for more than a couple of nights stay

there wasn t an amazing choice for breakfast

breakfast could have started a little earlier fairly late for working people

good location for what we needed it for extra time given by helpful friendly reception for later check out at no extra cost

perfect hotel and great for an easy tram into the city previously staying at a b and b in the uk has been difficult because the owners have been snooty about us being young and we thought this may happen abroad but staff were excellent and as friendly to us as any customer

clean comfortable nicely decorated in a good location to get around the city

the breakfast is very good staff in the restaurant is friendly and food is great overall the decoration in the hotel is very cool young and fresh location is great subway near and hotel has bike rentals the room is big and with great space

room d cor a little tired but perfectly clean

plenty of hot water in the shower and bath location of course

classically elegant hotel in a superb location the staff were extremely helpful the suite was very spacious

great location quite near to paddington some rooms are small i was sharing a double with my daughter and could barely walk round the bed or find anywhere to put our bags we asked to be moved after one night and the staff were very helpful by booking a deluxe double we assumed a larger room but incorrectly as it turned out club doubles are more like standard size rooms so go for these if you can

a nice touch to greet us with a glass of fruit cocktail lots of life in the nearby shopping street good restaurants and coffee shops and tube stations and bus stops an easy walk

pillow too flat and too soft

the location of the hotel the view from my room was excellent

i had a sandwich at the bar from the lobby was too poor much better the ones made home

there was access to the london underground however it was a minutes walk and there wasnt any restaurants near the hotel

bed very comfy location excellent

the coffee machine didn t work no milk and spoons to make a drink when using the kettle bar drinks were a tad expensive other than nothing to complain about

the double bed was small the toilet flush kept me up all night as it wouldn t stop

the price is high

hotel is in prime area and near to public transport hotel is very nice and clean

best service at any hotel i have stayed at everyone spoke fluent english that does not happen in london

very kind and helpfull staff nice ambient spacious rooms

the actual hallways to get to the room were a bit run down the woman concierge at the check in desk was not all that hospitable

room facilities and srvices

the room was extremely comfortable and clean as well as beautiful the breakfast buffet was delicious

the room was lovely and clean and the beds were very comfortable the room was very quiet

location facilities friendly staff

the staff were excellent good location and big breakfast we had a problem with the sockets not working in our room and it was dealt with quickly

staff extremely helpful and hotel within walking distance to both sights and shops

great hotel lovely views and we enjoyed sitting on the balcony overlooking the harbour we also enjoyed drinking cocktails outside with a view of the harbour a lovely stay

breakfast was diversified and really tasty but too much pork meat and not enough chicken bed comfy the first night really enjoyed the sauna and my partner enjoyed the pool and nice dinner brought by room service

the rooms seem more spacious in the pictures than they really are

breakfast from am bit late for weekday

meal in the meridian lounge was not to the same standard as breakfast

the breakfast cleanliness staff and location

the service at breakfast and evening meal was not good at all and the food at supper mediocre and the venue is very gloomy in the dorchester arms

pillows abit uncomfortable

just nit picking now sound proofing could be better for street sound the bins in the bathroom could be heavier kept tipping over instead of opening

good locatio good service all those receptionists were helpful

the noise from the street is dreadful and affected my sleep this double tree is nowhere as good as other ones i have stayed at it s actually very dated and the room was very cramped

it was clean and neat good for the value

luxurious

very helpful staff and excellent facilities

great location view for big ben houses of parliment london eye the south bank waterloo the underground etc very helpful staff and the room was very clean and tidy great facilities

location comfortable bad