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133,059,732
6B5592EC2203CD42D8F4D6AAFFE5D602
Convenient location for Apple's WWDC
Chose this primarily for location 8 blocks to Moscone West for WWDC. Easy to get to hotel from the BART getting off at Powell Street station (4 block walk to the hotel). Hotel is in a great location about 1 block from Union Square. Rooms are small but comfortable. I could also hear street noise from the 6th floor but used ear plugs so noise wasn't an issue for me. Front desk staff and conceirge were very helpful arranging taxi's and giving directions to Fisherman's wharf using the Powell St. trolley. There is no air conditioning but it wasn't required for my stay in early June. There is no restaurant in the hotel but Lois's Diner is right next store for breakfast. Rooms are clean and given that rooms were getting booked up for WWDC, I was quite happy with the room.
4
4
3
4
4
3
2,012
"2012-06-29T00:00:00"
1
Convenient location for Apple's WWDC Chose this primarily for location 8 blocks to Moscone West for WWDC. Easy to get to hotel from the BART getting off at Powell Street station (4 block walk to the hotel). Hotel is in a great location about 1 block from Union Square. Rooms are small but comfortable. I could also hear street noise from the 6th floor but used ear plugs so noise wasn't an issue for me. Front desk staff and conceirge were very helpful arranging taxi's and giving directions to Fisherman's wharf using the Powell St. trolley. There is no air conditioning but it wasn't required for my stay in early June. There is no restaurant in the hotel but Lois's Diner is right next store for breakfast. Rooms are clean and given that rooms were getting booked up for WWDC, I was quite happy with the room.
812
__label__en
124,260,699
541822B2FA98944EAF3CB9D0939B1EE6
Great value in NYC. Close to everything Broadway
Surprisingly quiet for downtown. Very close to everything Broadway. I took the kids (9 & 11) for a walk to Times Square and around to Rockefeller Centre and it was close. Close to 50th Subway stop too. Great breakfast but you have to get there before 7:30 to avoid the crowds. Free coffee/tea/hot chocolate 24 hours. Wi-fi is plug in and really fast. Room was clean and apparently large for NYC. Beds were comfortable and lovely bedding.
5
5
5
5
5
5
2,012
"2012-02-07T00:00:00"
1
Great value in NYC. Close to everything Broadway Surprisingly quiet for downtown. Very close to everything Broadway. I took the kids (9 & 11) for a walk to Times Square and around to Rockefeller Centre and it was close. Close to 50th Subway stop too. Great breakfast but you have to get there before 7:30 to avoid the crowds. Free coffee/tea/hot chocolate 24 hours. Wi-fi is plug in and really fast. Room was clean and apparently large for NYC. Beds were comfortable and lovely bedding.
486
__label__en
124,967,558
6207EEE47F14B0E6914C028263578ED2
Cozy + modern spot in Soho that is very SF-like
I booked the James for a one night stay since we were headed to dinner around the corner and I just wanted to be able to do a quick walk to the Lani Kai bar. The James offers California style comforts in the middle of NYC. There is a rooftop pool bar with a view that is stunning, even complete with Burning man photography decorating the walls. The lobby area is gorgeous with stocked drinks and food at all times of the day. We even had breakfast at Burke's Kitchen the next morning and it was delish. I would stay here again anytime, also worth noting are the cool glass wall in the bathroom with a moving art screen.
5
5
5
5
5
5
2,012
"2012-02-21T00:00:00"
1
Cozy + modern spot in Soho that is very SF-like I booked the James for a one night stay since we were headed to dinner around the corner and I just wanted to be able to do a quick walk to the Lani Kai bar. The James offers California style comforts in the middle of NYC. There is a rooftop pool bar with a view that is stunning, even complete with Burning man photography decorating the walls. The lobby area is gorgeous with stocked drinks and food at all times of the day. We even had breakfast at Burke's Kitchen the next morning and it was delish. I would stay here again anytime, also worth noting are the cool glass wall in the bathroom with a moving art screen.
668
__label__en
143,600,747
42621CFDBD282DE4FE940C6C437A60A9
Great weekend
I was one of three rooms there to celebrate my daughter's bachelorette weekend. The hotel was very clean and always felt safe & secure. The personnel were very helpful and nice. We had a great time : )
5
5
5
5
5
5
2,012
"2012-10-24T00:00:00"
1
Great weekend I was one of three rooms there to celebrate my daughter's bachelorette weekend. The hotel was very clean and always felt safe & secure. The personnel were very helpful and nice. We had a great time : )
215
__label__en
140,213,748
6BDCA23FF83D68A1D989D783DB936772
Four seasons service
Great hotel and been updated, Four Seasons service. Try to get a higher floor to eliminate street noise. A view of the lake is nice. Perfect location within walking distance of good restuarants, great shopping and site seeing
5
5
5
5
5
4
2,012
"2012-09-14T00:00:00"
1
Four seasons service Great hotel and been updated, Four Seasons service. Try to get a higher floor to eliminate street noise. A view of the lake is nice. Perfect location within walking distance of good restuarants, great shopping and site seeing
246
__label__en
123,208,067
C405F54B395EAC0C5BAA2C7E2B466F5A
Comfortable and affordable
After so many positive reviews of this hotel there's not much left to say. With that said, here's my 2 cents worth. The Homewood Suites is very comfortable within walking distance to attractions and restaurants. There's a friendly, helpful front desk staff. The breakfast buffet is plentiful and is kept well stocked. If your stay is on a weekday the hotel offers a dinner buffet and complimentary wine and beer. Clean, comfortable rooms and very affordable rates for D.C. I'd stay here again in a minute.
4
5
4
4
5
4
2,012
"2012-01-17T00:00:00"
1
Comfortable and affordable After so many positive reviews of this hotel there's not much left to say. With that said, here's my 2 cents worth. The Homewood Suites is very comfortable within walking distance to attractions and restaurants. There's a friendly, helpful front desk staff. The breakfast buffet is plentiful and is kept well stocked. If your stay is on a weekday the hotel offers a dinner buffet and complimentary wine and beer. Clean, comfortable rooms and very affordable rates for D.C. I'd stay here again in a minute.
532
__label__en
143,246,061
479E1D79FD5D11342A37990AEB58173B
Truly grand hotel......30 years ago
I got a free 2 night stay here by a promotional deal so we did not have to pay. Upon entering the lobby, it was truly grand when it was built in 79 but is now very very outdated. It was one of the most grand lobbies I ever seen but the decor was very 70s and in desperate need of updating. They are advertising as under remodeling as Wyndham hotel chain just bought this old Holiday Inn. The remodeling seems to be just some basic fixtures installed by staff, not professionals. We had a remodeled room. Whoever hung the towel racks must have downed a bottle of whiskey first. It was so crooked it was comical!! The place was clean but the overwhelming smell of old mustiness was not pleasant. The entire place, in the rooms and the hallways just smelled like the inside of an antique store. Not completely foul but just not pleasant. They were playing this horrific pop noise that teenagers call music all through the very large facility. That needs to cease as an older crowd was always present. There were dozens of conference rooms, all busy with business people. Everything was clean. Service was very good when we needed anything. Staff was very good and friendly. There is a nice restaurant in the lobby. We did not eat there but some one told us it was very good. Breakfast is all you can eat buffet $6.95 but a menu is available too. Entry to the facility is tricky due to the disastrous construction going on the highway. Overall experience was ok. New carpeting throughout would likely rid that old smell and this place would be awesome. New carpeting may well be in the future plans.
3
4
3
5
3
3
2,012
"2012-10-20T00:00:00"
1
Truly grand hotel......30 years ago I got a free 2 night stay here by a promotional deal so we did not have to pay. Upon entering the lobby, it was truly grand when it was built in 79 but is now very very outdated. It was one of the most grand lobbies I ever seen but the decor was very 70s and in desperate need of updating. They are advertising as under remodeling as Wyndham hotel chain just bought this old Holiday Inn. The remodeling seems to be just some basic fixtures installed by staff, not professionals. We had a remodeled room. Whoever hung the towel racks must have downed a bottle of whiskey first. It was so crooked it was comical!! The place was clean but the overwhelming smell of old mustiness was not pleasant. The entire place, in the rooms and the hallways just smelled like the inside of an antique store. Not completely foul but just not pleasant. They were playing this horrific pop noise that teenagers call music all through the very large facility. That needs to cease as an older crowd was always present. There were dozens of conference rooms, all busy with business people. Everything was clean. Service was very good when we needed anything. Staff was very good and friendly. There is a nice restaurant in the lobby. We did not eat there but some one told us it was very good. Breakfast is all you can eat buffet $6.95 but a menu is available too. Entry to the facility is tricky due to the disastrous construction going on the highway. Overall experience was ok. New carpeting throughout would likely rid that old smell and this place would be awesome. New carpeting may well be in the future plans.
1,632
__label__en
133,659,658
CAE40D7EE3853DBB791246B05099C7D1
Excellent budget hotel
What a brilliant place to stay for a woman travelling on her own! I made this place my home for a week on a recent business trip to the US from Melbourne Australia. This is an excellently located, well priced and welcoming hotel. The staff were always extremely helpful and friendly. Good amenities and a nice, quiet, safe place to stay.
5
5
5
5
5
5
2,012
"2012-07-07T00:00:00"
1
Excellent budget hotel What a brilliant place to stay for a woman travelling on her own! I made this place my home for a week on a recent business trip to the US from Melbourne Australia. This is an excellently located, well priced and welcoming hotel. The staff were always extremely helpful and friendly. Good amenities and a nice, quiet, safe place to stay.
360
__label__en
134,395,889
9CDCA63C746EFC425EA957CF4E6F9EA0
Intentional perfection!
I live in San Francisco and my family was visiting and we needed an overflow place to sleep in the neighborhood. I was blown away by the attention to detail and overall comforts of home detail in the rooms. The staff, Oscar and Tiffany was were super friendly and accommodating. I will recommend this unique motel to everyone . It is a unique gem in San Francisco.
5
5
5
4
5
5
2,012
"2012-07-15T00:00:00"
1
Intentional perfection! I live in San Francisco and my family was visiting and we needed an overflow place to sleep in the neighborhood. I was blown away by the attention to detail and overall comforts of home detail in the rooms. The staff, Oscar and Tiffany was were super friendly and accommodating. I will recommend this unique motel to everyone . It is a unique gem in San Francisco.
388
__label__en
137,555,995
47ABFA3D8800C3C1955C0BC3435F1115
The best place to stay in Houston!
This was our second visit to Hotel Granduca and we expected it to be excellent and it was! The staff is gracious and welcoming, the hotel is a little slice of Italy in Texas! Gorgeous hotel down to the last detail with fabulous bed linens. Fitness center was great, not as sterile as some can be. The staff in the beautiful lobby bar is top notch, pleasant and professional. The pool area serene and perfect for alfresco cocktails at sunset. We will certainly select this hotel again when Houston is the destination.
5
5
5
5
5
5
2,012
"2012-08-18T00:00:00"
1
The best place to stay in Houston! This was our second visit to Hotel Granduca and we expected it to be excellent and it was! The staff is gracious and welcoming, the hotel is a little slice of Italy in Texas! Gorgeous hotel down to the last detail with fabulous bed linens. Fitness center was great, not as sterile as some can be. The staff in the beautiful lobby bar is top notch, pleasant and professional. The pool area serene and perfect for alfresco cocktails at sunset. We will certainly select this hotel again when Houston is the destination.
551
__label__en
139,401,165
00B912EADFA41E4619AB61C219000D81
Surprisingly Bland
Granted, this Marriott property is across the street from a convention center so it doesn't try to be anything other than efficient. It is. But geez. A plainer white box I have never seen. And in a famously colorful town, too. One bar, one in-a-hurry restaurant, no theme, no flair, no attempt to be anything other than a place to lay a weary head. This is the kind of place you stay at because you have to, not because you want to.
3
3
3
3
3
3
2,012
"2012-09-04T00:00:00"
1
Surprisingly Bland Granted, this Marriott property is across the street from a convention center so it doesn't try to be anything other than efficient. It is. But geez. A plainer white box I have never seen. And in a famously colorful town, too. One bar, one in-a-hurry restaurant, no theme, no flair, no attempt to be anything other than a place to lay a weary head. This is the kind of place you stay at because you have to, not because you want to.
451
__label__en
144,668,903
0969ABE973D1619982094130DBF8DE19
Enjoyed our stay!
The location was good- we were closest to the White House. They sell bus tickets onsite for Big Bus Tours, a hop on hop off tour. Loved the dinners Monday-Thurs and the breakfast buffet had waffles, eggs, bacon, cereal, fruit, yogurt, and much more. A really good place to stay- would recommend to anyone- rooms were quiet and front desk was helpful.
5
5
4
4
5
5
2,012
"2012-11-05T00:00:00"
1
Enjoyed our stay! The location was good- we were closest to the White House. They sell bus tickets onsite for Big Bus Tours, a hop on hop off tour. Loved the dinners Monday-Thurs and the breakfast buffet had waffles, eggs, bacon, cereal, fruit, yogurt, and much more. A really good place to stay- would recommend to anyone- rooms were quiet and front desk was helpful.
369
__label__en
131,158,809
8CD6FFAB97EED8765E584B8F97B440EA
Great Location....
Hotel is in great location. Very nice and clean. Used indoor pool and workout facility; both are well-maintained. Parking in nearby garage was $30 per day or even more expensive by the hour so we chose to walk all over city instead of moving car and paying hourly fee. Hotel offers valet parking for $40 per day plus tips/taxes. Food court adjacent to hotel with lots of choices; everything closes at 8:00 or earlier. We paid $450 for 2nts - simple room with two double beds. Seemed high but we split with another couple to make it affordable. Haven't stayed in another nearby location so I don't have any other accommodations for comparison.
4
4
3
5
4
3
2,012
"2012-06-02T00:00:00"
1
Great Location.... Hotel is in great location. Very nice and clean. Used indoor pool and workout facility; both are well-maintained. Parking in nearby garage was $30 per day or even more expensive by the hour so we chose to walk all over city instead of moving car and paying hourly fee. Hotel offers valet parking for $40 per day plus tips/taxes. Food court adjacent to hotel with lots of choices; everything closes at 8:00 or earlier. We paid $450 for 2nts - simple room with two double beds. Seemed high but we split with another couple to make it affordable. Haven't stayed in another nearby location so I don't have any other accommodations for comparison.
661
__label__en
135,568,540
775191C1C633929DC7717ADF547E85A2
Very nice and clean.
Awesome and clean hotel. Nice rooms and very inexpensive. Closest to IU hospital and Riley's hospital for kids? It was very quiet and a short ride. They are very kind and helpful. Great value for the price would stay again.
5
5
5
5
5
5
2,012
"2012-07-27T00:00:00"
1
Very nice and clean. Awesome and clean hotel. Nice rooms and very inexpensive. Closest to IU hospital and Riley's hospital for kids? It was very quiet and a short ride. They are very kind and helpful. Great value for the price would stay again.
244
__label__en
125,994,740
33B50376EE256DAD255450639D698579
Not what I was expecting...
I booked a King Spa Premier Suite two months in advance for mine and my wife's anniversary. When we got to the room, I noticed that the bathroom did not match the pictures I had seen nor the descriptions from the website. My wife called the front desk to make sure we got the right room and was promptly assured we were. After looking at their website once again, I knew it was not the right room so I decided to call guest services and explain why. I read the exact description from their website and was told that ours was different because it was handicap accessible. I told them that the floors were not Italian Marble and no stand up separate shower. Also, I had requested a higher floor way in advance and was put on the very bottom floor with terrible views. I am a Kimpton InTouch member and was not expecting this type of service from a hotel rate so highly. Word of advice to all who plan to stay here....make sure you get what you pay for.
2
4
2
4
4
3
2,012
"2012-03-12T00:00:00"
1
Not what I was expecting... I booked a King Spa Premier Suite two months in advance for mine and my wife's anniversary. When we got to the room, I noticed that the bathroom did not match the pictures I had seen nor the descriptions from the website. My wife called the front desk to make sure we got the right room and was promptly assured we were. After looking at their website once again, I knew it was not the right room so I decided to call guest services and explain why. I read the exact description from their website and was told that ours was different because it was handicap accessible. I told them that the floors were not Italian Marble and no stand up separate shower. Also, I had requested a higher floor way in advance and was put on the very bottom floor with terrible views. I am a Kimpton InTouch member and was not expecting this type of service from a hotel rate so highly. Word of advice to all who plan to stay here....make sure you get what you pay for.
978
__label__en
137,165,956
528EDCE697D302275C6BBB8F5DDCF6D8
What a surprise! A gorgeous Hotel.
. This Hotel is a beautiful and the check in process was smooth and quick they were very attentive and helpful and kind. I believe the girl who checked us in her name was Erica. So friendly and seemingly genuinely so, it didn't appear it was just because it was the job. I was surprised when we went to our room because it was just so luxurious feeling. It was a beautiful, well decorated Room. It was a convenient location, close to downtown. We were able to catch the Hotel Shuttle to a local place we went too, got a cab back. I honestly considered just ordering in and not going that is how nice the Hotel is. Spent some time at the bar, great drinks, and I thought reasonably priced too. A couple of draw backs, very small and quickly corrected except for one. The TV didn't work when we got there so we called down, within 5 minutes someone was there and he was extremely friendly also. (The TV was unplugged didn't think to check that) We didn't have a room service menu. However this was quickly corrected when we called down. Room service breakfast didn’t have the usual condiments with the breakfast (ketchup for the potatoes, hot sauce for the eggs, no preserves or Jelly for the bread, no water with breakfast) However the food was good. The most disappointing thing was I booked the room because of the Jacuzzi tub. It didn't work, however I didn't know it didn't work until I was in it taking a bath so I couldn't very well call for service on it. I was very disappointed though. I would make sure upon booking that it is working. Also it appeared the floors in the bathroom could have used a better cleaning, but everything else was spotless.
4
4
5
4
5
5
2,012
"2012-08-14T00:00:00"
1
What a surprise! A gorgeous Hotel. . This Hotel is a beautiful and the check in process was smooth and quick they were very attentive and helpful and kind. I believe the girl who checked us in her name was Erica. So friendly and seemingly genuinely so, it didn't appear it was just because it was the job. I was surprised when we went to our room because it was just so luxurious feeling. It was a beautiful, well decorated Room. It was a convenient location, close to downtown. We were able to catch the Hotel Shuttle to a local place we went too, got a cab back. I honestly considered just ordering in and not going that is how nice the Hotel is. Spent some time at the bar, great drinks, and I thought reasonably priced too. A couple of draw backs, very small and quickly corrected except for one. The TV didn't work when we got there so we called down, within 5 minutes someone was there and he was extremely friendly also. (The TV was unplugged didn't think to check that) We didn't have a room service menu. However this was quickly corrected when we called down. Room service breakfast didn’t have the usual condiments with the breakfast (ketchup for the potatoes, hot sauce for the eggs, no preserves or Jelly for the bread, no water with breakfast) However the food was good. The most disappointing thing was I booked the room because of the Jacuzzi tub. It didn't work, however I didn't know it didn't work until I was in it taking a bath so I couldn't very well call for service on it. I was very disappointed though. I would make sure upon booking that it is working. Also it appeared the floors in the bathroom could have used a better cleaning, but everything else was spotless.
1,698
__label__en
124,042,305
73DBAD13F108D69282D58A4FBD818D8C
beautiful lobby but very thin walls- too noisy!
This hotel was very expensive usually but we got a deal so decided to splurge. It is located on Nobb Hill, near all the action of down town shopping and great for walking most places if you like hiking (hills are steep and hard on knees). That being said, we were disappointed in the stay mostly because the walls were so thin that we heard music and talking in the room next door as well as talking in the hall all hours of the night, and sirens driving by the window in the am hours. For such a top rated (by trip advisor) hotel we expected better! Bedding was very nice except maids did not change sheets and we stayed for 3 days! We ate at the famed Tango Room for $100 plus dollars for 2 and didnt think that was anything special either.
2
3
1
4
3
2
2,012
"2012-02-02T00:00:00"
1
beautiful lobby but very thin walls- too noisy! This hotel was very expensive usually but we got a deal so decided to splurge. It is located on Nobb Hill, near all the action of down town shopping and great for walking most places if you like hiking (hills are steep and hard on knees). That being said, we were disappointed in the stay mostly because the walls were so thin that we heard music and talking in the room next door as well as talking in the hall all hours of the night, and sirens driving by the window in the am hours. For such a top rated (by trip advisor) hotel we expected better! Bedding was very nice except maids did not change sheets and we stayed for 3 days! We ate at the famed Tango Room for $100 plus dollars for 2 and didnt think that was anything special either.
790
__label__en
137,311,991
A31552F61B0FB8289C18FDE0B45595A3
Another great DC experience...
the always reliable Georgetown Inn continues to succeed. New management is sprucing the place up while many of the old staff remain to make the stay personal and personable. The Keurig coffee makers are a great addition to the rooms.
4
5
4
5
4
5
2,012
"2012-08-15T00:00:00"
1
Another great DC experience... the always reliable Georgetown Inn continues to succeed. New management is sprucing the place up while many of the old staff remain to make the stay personal and personable. The Keurig coffee makers are a great addition to the rooms.
264
__label__en
147,320,433
761F5FFBA419A3E7FE121484F5E499AE
Really nice hotel - the rooms are loosing a bit of their cache, but it's still very nice.
I've stayed here before so I was looking forward to returning. The check-in was a breeze. The front desk staff were friendly and efficient. The room service food (French Onion Soup & Mini Greens salad) were absolutely perfect. The swimming pool was nice, but it is in need of an up-grade. It's not the cleanest pool in the world and they don't enforce any kind of diaper policy - so kids in saggy diapers are in there all the time. Also, there is a $10 fee for using the pool. Normas restaurant had lovely food, but the service was a bit contrived. The host was arrogant. Also I sat for 20 minutes before anyone offered me coffee or juice. It took another 45 minutes to get my food and coffee. I was just starting the food when the waiter slapped down the bill and told me he would take the payment. I thought that was a bit much. On the other hand, the bar there is lovely ... sort of The Russian Tea Room meets Amman, Jordan ... with friendly, beautiful wait staff.
4
4
3
5
4
5
2,012
"2012-12-12T00:00:00"
1
Really nice hotel - the rooms are loosing a bit of their cache, but it's still very nice. I've stayed here before so I was looking forward to returning. The check-in was a breeze. The front desk staff were friendly and efficient. The room service food (French Onion Soup & Mini Greens salad) were absolutely perfect. The swimming pool was nice, but it is in need of an up-grade. It's not the cleanest pool in the world and they don't enforce any kind of diaper policy - so kids in saggy diapers are in there all the time. Also, there is a $10 fee for using the pool. Normas restaurant had lovely food, but the service was a bit contrived. The host was arrogant. Also I sat for 20 minutes before anyone offered me coffee or juice. It took another 45 minutes to get my food and coffee. I was just starting the food when the waiter slapped down the bill and told me he would take the payment. I thought that was a bit much. On the other hand, the bar there is lovely ... sort of The Russian Tea Room meets Amman, Jordan ... with friendly, beautiful wait staff.
1,057
__label__en
135,253,865
0B3176B276D293AF358B33F2BE1A05DB
First of Many Visits
This perfectly placed and beautiful hotel was exactly what we were looking for! The staff was very attentive (although an alternative to calling down for ice would be nice) and made sure that we had everything we needed both in the hotel and on our days exploring the city. By NYC standards, the room was huge and we were thrilled to be able to stay in one room rather than two! I also can't say enough about the lounge area - Well, except that I wish we had more time to spend there! Thank you so much for making our trip special - Looking forward to coming back again soon!
5
4
4
5
4
4
2,012
"2012-07-24T00:00:00"
1
First of Many Visits This perfectly placed and beautiful hotel was exactly what we were looking for! The staff was very attentive (although an alternative to calling down for ice would be nice) and made sure that we had everything we needed both in the hotel and on our days exploring the city. By NYC standards, the room was huge and we were thrilled to be able to stay in one room rather than two! I also can't say enough about the lounge area - Well, except that I wish we had more time to spend there! Thank you so much for making our trip special - Looking forward to coming back again soon!
596
__label__en
135,457,758
CD7E6395CD1063E57F2E90A48CC981FA
One of my best vacations ever.
I have stayed at many hotels in my life & this resort surpasses them all. The parking was very convenient. We had a great garden view on the main level which gave us easy access to the main hotel & pool. On my daughters birthday the pool attendant surprised her pool side with a courtsey piece of chocolate cheese cake. The business center was very helpful with helping me print etickets to Sea World & parasailing events. The location is in walking distance to the beach, Belmont Park & a host of restaurants. We definitly will go back again in the future.
5
5
5
5
5
5
2,012
"2012-07-26T00:00:00"
1
One of my best vacations ever. I have stayed at many hotels in my life & this resort surpasses them all. The parking was very convenient. We had a great garden view on the main level which gave us easy access to the main hotel & pool. On my daughters birthday the pool attendant surprised her pool side with a courtsey piece of chocolate cheese cake. The business center was very helpful with helping me print etickets to Sea World & parasailing events. The location is in walking distance to the beach, Belmont Park & a host of restaurants. We definitly will go back again in the future.
588
__label__en
126,640,146
ABA026AE55FD40E1D13CF1A389EFA8DF
Tired Property
Stayed for one night on business on a quick fly in fly out. This hotel desperately needs renovation to meet minimal business standards. Room while maintained as best as possible has old decor, a 25 in tube TV which had a terrible picture and since my room was on the top floor there had been a roof leak and the repair job was obvious. The conciege lounge was well run and the attendant was very professional and nice. She helped people with their requests and kept everything well stocked. Overall the service was very good, they just need a better facility. Wifi signal was weak and spotty in my room as well, I use only and iPad while traveling and went to 3G for a better signal. After meetings the first day I checked out the sports bar. It was dead, no one there at all, just TVs and a bartender. I opted for room service. Food was good and server was prompt and again professional.The only staff person who was questionable was the front desk. The young man obviously grew up in the inner city. While dressed impeccably his use of slang and accent would probably be near impossible for many travelers to understand. I thought he was funny but I could see why some may be offended. After a recent stay at another Renaissance property in Mobile which was great I thought I would try again. Bad choice this time. Will probably go back to mid range newer business hotels than this type of "full service".
2
3
2
3
1
3
2,012
"2012-03-25T00:00:00"
1
Tired Property Stayed for one night on business on a quick fly in fly out. This hotel desperately needs renovation to meet minimal business standards. Room while maintained as best as possible has old decor, a 25 in tube TV which had a terrible picture and since my room was on the top floor there had been a roof leak and the repair job was obvious. The conciege lounge was well run and the attendant was very professional and nice. She helped people with their requests and kept everything well stocked. Overall the service was very good, they just need a better facility. Wifi signal was weak and spotty in my room as well, I use only and iPad while traveling and went to 3G for a better signal. After meetings the first day I checked out the sports bar. It was dead, no one there at all, just TVs and a bartender. I opted for room service. Food was good and server was prompt and again professional.The only staff person who was questionable was the front desk. The young man obviously grew up in the inner city. While dressed impeccably his use of slang and accent would probably be near impossible for many travelers to understand. I thought he was funny but I could see why some may be offended. After a recent stay at another Renaissance property in Mobile which was great I thought I would try again. Bad choice this time. Will probably go back to mid range newer business hotels than this type of "full service".
1,422
__label__en
131,818,511
493A536AD901707ECD584DB6DE7FDCBD
Very disappointing return stay
My husband and I booked one of the smaller suites here for a long weekend in March of 2011 and really enjoyed the hotel... But when we returned for a long weekend recently — staying in a standard room this time — it was a huge disappointment. Here's what sucked: 1. We got booked into an ADA-compliant room. Nothing says "romantic weekend" like hand rails all over the place #sarcasm. We'd also reserved a room with a king bed. No dice. We got a queen. We asked to be switched, and they told us they could only switch us for the second night of our stay... not worth packing everything up and moving, we thought, so we stayed — although what if a person who needed an ADA room had wanted to stay there?? 2. NO SAFE in the room. I've never encountered this before at a "nice" hotel, and it made me very nervous to have to leave my valuables in a dresser drawer all weekend. 3. When my husband called to express our frustrations with these issues, he asked if they could comp our wi-fi, which is $14/day otherwise. He got bumped to a manager who said he'd take care of it... When we went to check out, though, the charges were on our bill. Good thing we checked! Even when we referenced the manager's name and said he'd assured us we'd be comped, we still had to argue with them to get the charges removed. 4. The bathroom. This was not only a royal pain in the [--], but a humongous safety hazard. Since we were in a handicapped room, the shower floor was just part of the regular floor, so a wheelchair can roll in. But when they built the place, they must have done a crappy job laying the drain, because the drain was no lower than the rest of the floor. I came out of the shower the first time and discovered a lake of water — a good 1/4 inch deep — all across the floor, soaking the toiletries case and makeup bag I'd put on the floor. We had to mop the floor up every time after showering, and the floor was still wet and VERY slippery. 5. There are two elevators serving our half of the hotel. Our first full day there, one of them broke. This meant there was ONE elevator to serve dozens of rooms. The elevator was still broken when we checked out. 6. TV didn't work. We found this out our final evening there... at that point, we were so frustrated we didn't even bother to ask someone to fix it — plus we were headed out to dinner and didn't want to wait around for a technician. Now, to be fair, here's what didn't suck: 1. Bed was comfy. 2. We requested and received a late check-out without any trouble. After staying here the first time, I recommended this hotel to several friends. I'm now embarrassed at the thought that they may have had experiences like this one. I plan to tell everyone about this total bust of a booking and warn them to avoid this hotel — or, at the very least, the standard rooms — in the future.
2
3
2
3
1
3
2,012
"2012-06-12T00:00:00"
1
Very disappointing return stay My husband and I booked one of the smaller suites here for a long weekend in March of 2011 and really enjoyed the hotel... But when we returned for a long weekend recently — staying in a standard room this time — it was a huge disappointment. Here's what sucked: 1. We got booked into an ADA-compliant room. Nothing says "romantic weekend" like hand rails all over the place #sarcasm. We'd also reserved a room with a king bed. No dice. We got a queen. We asked to be switched, and they told us they could only switch us for the second night of our stay... not worth packing everything up and moving, we thought, so we stayed — although what if a person who needed an ADA room had wanted to stay there?? 2. NO SAFE in the room. I've never encountered this before at a "nice" hotel, and it made me very nervous to have to leave my valuables in a dresser drawer all weekend. 3. When my husband called to express our frustrations with these issues, he asked if they could comp our wi-fi, which is $14/day otherwise. He got bumped to a manager who said he'd take care of it... When we went to check out, though, the charges were on our bill. Good thing we checked! Even when we referenced the manager's name and said he'd assured us we'd be comped, we still had to argue with them to get the charges removed. 4. The bathroom. This was not only a royal pain in the [--], but a humongous safety hazard. Since we were in a handicapped room, the shower floor was just part of the regular floor, so a wheelchair can roll in. But when they built the place, they must have done a crappy job laying the drain, because the drain was no lower than the rest of the floor. I came out of the shower the first time and discovered a lake of water — a good 1/4 inch deep — all across the floor, soaking the toiletries case and makeup bag I'd put on the floor. We had to mop the floor up every time after showering, and the floor was still wet and VERY slippery. 5. There are two elevators serving our half of the hotel. Our first full day there, one of them broke. This meant there was ONE elevator to serve dozens of rooms. The elevator was still broken when we checked out. 6. TV didn't work. We found this out our final evening there... at that point, we were so frustrated we didn't even bother to ask someone to fix it — plus we were headed out to dinner and didn't want to wait around for a technician. Now, to be fair, here's what didn't suck: 1. Bed was comfy. 2. We requested and received a late check-out without any trouble. After staying here the first time, I recommended this hotel to several friends. I'm now embarrassed at the thought that they may have had experiences like this one. I plan to tell everyone about this total bust of a booking and warn them to avoid this hotel — or, at the very least, the standard rooms — in the future.
2,869
__label__en
127,347,014
48AB3B3A6C1C0FE48AB2461E7A5E0CF8
Conn. Ave Hilton was awesome!
Small room but comfy bed, clean bathroom, great staff, quiet, nice outdoor patio with firepits and seasonal chairs, close to the Metro. Internet special of $129.00 was a steal
5
5
5
5
4
5
2,012
"2012-04-06T00:00:00"
1
Conn. Ave Hilton was awesome! Small room but comfy bed, clean bathroom, great staff, quiet, nice outdoor patio with firepits and seasonal chairs, close to the Metro. Internet special of $129.00 was a steal
205
__label__en
135,248,548
02FBC7A17F9FD6DBBE2B90A2FD6EEED3
Great location
Stayed at the Omni Parker House Hotel for a long weekend getaway in July. It's in an excellent location for all downtown Boston attractions. Just a 5 minute walk from Boston Commons and 15 minutes to the harbour. Staff was very friendly and rooms were clean. Couldn't ask for much more!!
5
5
3
5
5
5
2,012
"2012-07-24T00:00:00"
1
Great location Stayed at the Omni Parker House Hotel for a long weekend getaway in July. It's in an excellent location for all downtown Boston attractions. Just a 5 minute walk from Boston Commons and 15 minutes to the harbour. Staff was very friendly and rooms were clean. Couldn't ask for much more!!
302
__label__en
131,482,316
08D88589E6BDA1B6A0516BC56ABAAFC1
Luxury in DC
Beautiful Joel with terrific staff. They're professional, polite and will do anything to keep clients happy. The hotel has a nice restaurant and bar with outdoor seating. It's centrally located near all attractions. They have good coffee, but there's a Starbucks right across the street if that's your preference.
5
5
4
5
5
5
2,012
"2012-06-07T00:00:00"
1
Luxury in DC Beautiful Joel with terrific staff. They're professional, polite and will do anything to keep clients happy. The hotel has a nice restaurant and bar with outdoor seating. It's centrally located near all attractions. They have good coffee, but there's a Starbucks right across the street if that's your preference.
326
__label__en
130,351,236
F9B2A591874461C3F8267E842ED30EC8
LAX Proximity Is the Draw
This is thee closest hotel to LAX, I even saw people walking from the airport to the hotel entrance with their bags. It sits parallel to one of the runways so if you like to watch the planes land and take off, request a room like I did. The rooms are spacious but, they definitely need a refurbishment. Check in was a breeze and there are many amenities to take advantage of...the free wi-fi is great.
3
3
3
5
3
3
2,012
"2012-05-21T00:00:00"
1
LAX Proximity Is the Draw This is thee closest hotel to LAX, I even saw people walking from the airport to the hotel entrance with their bags. It sits parallel to one of the runways so if you like to watch the planes land and take off, request a room like I did. The rooms are spacious but, they definitely need a refurbishment. Check in was a breeze and there are many amenities to take advantage of...the free wi-fi is great.
427
__label__en
144,218,597
B3CAA93935896BB4F8ADDEC887D75442
Great Location
Out of town Wedding so entire Family booked here. We had +10 rooms. They worked with us for a group rate, The staff was great, accomodating. The Hotel was very clean and nice setting. Great size pool and rooms were roomy with a microwave and refregerator in all. It was a good nights sleep. Noise levels did not carry thru walls. Walking distance to Old Town. Free breakfast every morning. Would stay again! Best of all, I left my gold chain with gold & diamond charm in room, called next day and they had it!! Great Choice the bride's family chose!
5
5
5
5
5
5
2,012
"2012-11-01T00:00:00"
1
Great Location Out of town Wedding so entire Family booked here. We had +10 rooms. They worked with us for a group rate, The staff was great, accomodating. The Hotel was very clean and nice setting. Great size pool and rooms were roomy with a microwave and refregerator in all. It was a good nights sleep. Noise levels did not carry thru walls. Walking distance to Old Town. Free breakfast every morning. Would stay again! Best of all, I left my gold chain with gold & diamond charm in room, called next day and they had it!! Great Choice the bride's family chose!
564
__label__en
133,861,874
299FEBBB4E795C70E922B57316BD8150
Comfotable and Well Placed
Nice old hotel, with recent renovation. Great UWS location in a real residential neighborhood with nearby grocery stores, etc. for a more "authentic" sense of NYC. Helpful concierge, front desk staff and doormen. Maids were efficient and unobtrusive. Rooms, though small as is typical in NYC, are spotless, well equipped and beds and linens are luxurious. All rooms air-conditioned. Free wi-fi. Restaurant right downstairs and many others close by. Duane Read drugstore directly across the street has wonderful selection of snack foods, drinks and fresh fruit. They had an elevator problem during my stay, with one out of order for three days, leaving only one operating. This was inconvenient. Overall, a very pleasant experience.
4
5
4
5
4
5
2,012
"2012-07-09T00:00:00"
1
Comfotable and Well Placed Nice old hotel, with recent renovation. Great UWS location in a real residential neighborhood with nearby grocery stores, etc. for a more "authentic" sense of NYC. Helpful concierge, front desk staff and doormen. Maids were efficient and unobtrusive. Rooms, though small as is typical in NYC, are spotless, well equipped and beds and linens are luxurious. All rooms air-conditioned. Free wi-fi. Restaurant right downstairs and many others close by. Duane Read drugstore directly across the street has wonderful selection of snack foods, drinks and fresh fruit. They had an elevator problem during my stay, with one out of order for three days, leaving only one operating. This was inconvenient. Overall, a very pleasant experience.
758
__label__en
144,638,878
3D313B02EFDB2065395D34893FF826F9
Fair
Hotel was clean but definitely needs some sprucing up. The staff was the best part! Very friendly, prompt and helpful! The restaurant was too expensive to consider an option. There are plenty of nearby places to choose from, but the area made me think twice about wanting to walk to many of them alone.
3
3
3
2
3
3
2,012
"2012-11-05T00:00:00"
1
Fair Hotel was clean but definitely needs some sprucing up. The staff was the best part! Very friendly, prompt and helpful! The restaurant was too expensive to consider an option. There are plenty of nearby places to choose from, but the area made me think twice about wanting to walk to many of them alone.
307
__label__en
147,509,905
970FFD4648B2319853E3B4B1889CD68B
Keep a Copy of EVERY Receipt
I recently attended the Philadelphia Stop of the Professional Bull Riders tour in Philadelphia. The Holiday Inn was the "event" hotel (partnered with the fan club,) so I booked a room. The complex of venues (football stadium, baseball stadium and indoor arena) with this hotel is very convenient. Everything is within reasonable walking distance. Additionally, within this complex is what I like to call a "sports bar mosh pit," where you can (just) drink, enjoy finger food or sit down for a reasonably nice meal. After the PBR event my wife and I went to the lounge at the Holiday Inn for a drink. I signed the drinks to my room account and left a cash tip. At check-out, I found the bartender had added a sizeable tip to my room tab. Unfortunately I did not keep my copy of the bill. All efforts at check-out and for days afterward to rectify this were futile. Interestingly, at another restaurant in this complex, I was told they were prohibited from adding tips to transactions being paid-for with plastic. That should have been a clue. The hotel was okay. Just make sure you keep a copy of every receipt to protect yourself from what happened to me. And don't rely on the hotel to "make it right."
3
3
3
5
3
3
2,012
"2012-12-15T00:00:00"
1
Keep a Copy of EVERY Receipt I recently attended the Philadelphia Stop of the Professional Bull Riders tour in Philadelphia. The Holiday Inn was the "event" hotel (partnered with the fan club,) so I booked a room. The complex of venues (football stadium, baseball stadium and indoor arena) with this hotel is very convenient. Everything is within reasonable walking distance. Additionally, within this complex is what I like to call a "sports bar mosh pit," where you can (just) drink, enjoy finger food or sit down for a reasonably nice meal. After the PBR event my wife and I went to the lounge at the Holiday Inn for a drink. I signed the drinks to my room account and left a cash tip. At check-out, I found the bartender had added a sizeable tip to my room tab. Unfortunately I did not keep my copy of the bill. All efforts at check-out and for days afterward to rectify this were futile. Interestingly, at another restaurant in this complex, I was told they were prohibited from adding tips to transactions being paid-for with plastic. That should have been a clue. The hotel was okay. Just make sure you keep a copy of every receipt to protect yourself from what happened to me. And don't rely on the hotel to "make it right."
1,234
__label__en
144,133,273
A2C5CF1196E76C56B8CA3AD978BF788D
Our second home
Chelsea Pines is like our second home. We go there since 2005 once a year because it's really a pleasure to stay there. The location is really wonderful, the best to know Chelsea, Meatpacking, Village and close to the High Line. The subway is out of the hotel and in the 8th Ave there are a lot of very nice shops and restaurants. The staff of Chelsea Pines is really the kindest and friendliest we ever met and they do all the efforts they can to make our stay in the hotel comfortable and enjoyable. The rooms, inspired to the movie stars of the past, are really nice and comfortable. So, see you next year!
5
5
5
5
5
5
2,012
"2012-10-31T00:00:00"
1
Our second home Chelsea Pines is like our second home. We go there since 2005 once a year because it's really a pleasure to stay there. The location is really wonderful, the best to know Chelsea, Meatpacking, Village and close to the High Line. The subway is out of the hotel and in the 8th Ave there are a lot of very nice shops and restaurants. The staff of Chelsea Pines is really the kindest and friendliest we ever met and they do all the efforts they can to make our stay in the hotel comfortable and enjoyable. The rooms, inspired to the movie stars of the past, are really nice and comfortable. So, see you next year!
625
__label__en
137,975,327
74D682E503DBBE553EAB76F918FCF97B
Good value for money
Comfortable rooms and friendly staff. The shuttle drivers were excellent, although we sometimes had to wait over an hour for them to arrive. Dirty carpets on fourth floor due to renovation work - it made the area look dirty, although it was tidy. Breakfast buffet not very appetising and closed at 9am despite the brochure saying breakfast was served until 10. It's not very convenient to get Downtown - a shuttle bus then public transport, but the buses are reliable. Overall a good experience and we would return because of the friendly staff.
4
3
4
2
4
4
2,012
"2012-08-22T00:00:00"
1
Good value for money Comfortable rooms and friendly staff. The shuttle drivers were excellent, although we sometimes had to wait over an hour for them to arrive. Dirty carpets on fourth floor due to renovation work - it made the area look dirty, although it was tidy. Breakfast buffet not very appetising and closed at 9am despite the brochure saying breakfast was served until 10. It's not very convenient to get Downtown - a shuttle bus then public transport, but the buses are reliable. Overall a good experience and we would return because of the friendly staff.
566
__label__en
140,098,234
25BA1E7F080B27C34C4A2C2E0A79F63C
Great location with old school NYC charm!
Lets get something straight...this is a mid range hotel and not high end nor do they claim they are. Most people with complaints here are probably expecting the Penninsula at mid-range prices. Newsflash...hotels in NYC are expensive! If you are staying here, even for $250-300/night you are still paying for a mid range hotel. I have stayed here numerous times for business trips and have never experienced anything that was so negative that it would prompt me to waste my time writing a review. Now, I have experienced a room with an old/musty smell...also had a room that was not properly cleaned...but guess what?? I PICKED UP THE PHONE and changed my room! That's all it takes. Their staff is more than helpful and have always resolved any issues for me. The rooms are fine....the beds are comfortable and clean. The location cannot be beat and in my opinion you cant get a better deal. This review is from someone that has stayed here a total of 17 times!
5
4
5
5
4
4
2,012
"2012-09-12T00:00:00"
1
Great location with old school NYC charm! Lets get something straight...this is a mid range hotel and not high end nor do they claim they are. Most people with complaints here are probably expecting the Penninsula at mid-range prices. Newsflash...hotels in NYC are expensive! If you are staying here, even for $250-300/night you are still paying for a mid range hotel. I have stayed here numerous times for business trips and have never experienced anything that was so negative that it would prompt me to waste my time writing a review. Now, I have experienced a room with an old/musty smell...also had a room that was not properly cleaned...but guess what?? I PICKED UP THE PHONE and changed my room! That's all it takes. Their staff is more than helpful and have always resolved any issues for me. The rooms are fine....the beds are comfortable and clean. The location cannot be beat and in my opinion you cant get a better deal. This review is from someone that has stayed here a total of 17 times!
1,002
__label__en
143,350,527
F49BBB5732FD4E442572B0783DD23A79
Just for the location
The hotel is quite old, the elevator is small and narrow, facilities are just so so, however, it really has a perfect location! Walking distance to Michigan Ave and Navy Pier. There Arevsome fancy restaurants very nearby.
3
3
3
5
2
3
2,012
"2012-10-21T00:00:00"
1
Just for the location The hotel is quite old, the elevator is small and narrow, facilities are just so so, however, it really has a perfect location! Walking distance to Michigan Ave and Navy Pier. There Arevsome fancy restaurants very nearby.
244
__label__en
129,126,290
79BFC4302A240723F2BF0ED5402736C7
Great bathroom.
We stayed just one night at the intercontinental on a quick trip down to see a show. I booked through hotwire so got the room under $400 for a saturday night, was a good deal for that weekend. I was pleased with the front desk, very warm and friendly welcome. Our room was not ready yet so we went to lunch, and had a message that we were all set to check in before we finished eating. Hotel is easy walk to time square, but I suggest walking the other direction for a great selection of restaurants in easy reach. I am pretty pregnant and this location was good because I could walk short distances easily, and there was always a cab available for whenever I needed to go more than a few blocks. The room was a good size for New York, certainly bigger than I expected from previous stays in the area. Well appointed for a 4 star hotel, bed was comfortable, everything was clean and orderly. But I need to talk about the bathroom, because that is where this hotel stood out, in my opinion. Bathroom is NYC hotels arent always the best. This was more like something you would see in Las Vegas, to be honest. It was not huge but certainly larger than average, and very well designed. Glass tiled walk-in with a rain shower... I love rain showers. There was a hand-held too if you want that. No tub, but this shower was worth the loss :) Nice amenities in the bath too, good products that were good sized, plus a little box of the extras you sometimes need to ask for (sewing kit, q-tips, showercap, etc). We did have breakfast at the hotel but I wouldnt repeat that, it was very expensive for what it was. Good, but pricey, and there are so many options so close by... if I am paying $22 for my eggs I expect my waiter to keep my water glass full, at least. Overall I would stay here again.
5
5
4
5
5
5
2,012
"2012-04-30T00:00:00"
1
Great bathroom. We stayed just one night at the intercontinental on a quick trip down to see a show. I booked through hotwire so got the room under $400 for a saturday night, was a good deal for that weekend. I was pleased with the front desk, very warm and friendly welcome. Our room was not ready yet so we went to lunch, and had a message that we were all set to check in before we finished eating. Hotel is easy walk to time square, but I suggest walking the other direction for a great selection of restaurants in easy reach. I am pretty pregnant and this location was good because I could walk short distances easily, and there was always a cab available for whenever I needed to go more than a few blocks. The room was a good size for New York, certainly bigger than I expected from previous stays in the area. Well appointed for a 4 star hotel, bed was comfortable, everything was clean and orderly. But I need to talk about the bathroom, because that is where this hotel stood out, in my opinion. Bathroom is NYC hotels arent always the best. This was more like something you would see in Las Vegas, to be honest. It was not huge but certainly larger than average, and very well designed. Glass tiled walk-in with a rain shower... I love rain showers. There was a hand-held too if you want that. No tub, but this shower was worth the loss :) Nice amenities in the bath too, good products that were good sized, plus a little box of the extras you sometimes need to ask for (sewing kit, q-tips, showercap, etc). We did have breakfast at the hotel but I wouldnt repeat that, it was very expensive for what it was. Good, but pricey, and there are so many options so close by... if I am paying $22 for my eggs I expect my waiter to keep my water glass full, at least. Overall I would stay here again.
1,804
__label__en
138,731,486
96DB6D8FD27FE9CBD94FFC796B748466
FullService boutique feel
The area has all types of shopping and dining. The Hotel has everything you need on a more intimate level. A restaurant with a full service bar. Rooms seem larger than the Marriott I stayed in a couple of exits away and all new furnishings at the Sheraton. Nice large desk with a comfortable lounge chair. Great bed! 10 minutes to the beach and close enough to the city. You are less than 5 minutes away from every imaginable chain restaurant.
5
5
5
5
5
5
2,012
"2012-08-28T00:00:00"
1
FullService boutique feel The area has all types of shopping and dining. The Hotel has everything you need on a more intimate level. A restaurant with a full service bar. Rooms seem larger than the Marriott I stayed in a couple of exits away and all new furnishings at the Sheraton. Nice large desk with a comfortable lounge chair. Great bed! 10 minutes to the beach and close enough to the city. You are less than 5 minutes away from every imaginable chain restaurant.
469
__label__en
138,600,604
AFEBB0CC8C3F714E22F73BACC38CCE1A
We love New York and Eastgate Tower
My husband and I just spent 5 nights at the Eastgate Tower. It was our first trip to NYC and we weren't disappointed. We used public transit to travel from LaGuardia airport to Grand Central Terminal and then it was an easy walk to our hotel. Melange Green and Gourmet, an excellent take-out spot is just down 39th st, near 3rd Ave, as is a very nice grocery store, D'Agostina. Our suite was spacious, clean and comfortable. The staff are very friendly. The hotel is in a very quiet neighbourhood, yet is within walking distance of many sites and very close to transit. We will definitely return to Eastgate Tower for our next vacation to New York city.
5
5
5
5
5
5
2,012
"2012-08-27T00:00:00"
1
We love New York and Eastgate Tower My husband and I just spent 5 nights at the Eastgate Tower. It was our first trip to NYC and we weren't disappointed. We used public transit to travel from LaGuardia airport to Grand Central Terminal and then it was an easy walk to our hotel. Melange Green and Gourmet, an excellent take-out spot is just down 39th st, near 3rd Ave, as is a very nice grocery store, D'Agostina. Our suite was spacious, clean and comfortable. The staff are very friendly. The hotel is in a very quiet neighbourhood, yet is within walking distance of many sites and very close to transit. We will definitely return to Eastgate Tower for our next vacation to New York city.
689
__label__en
144,175,165
314B813CE4FD99B54B912C1646B17745
Outstanding hotel and staff
The trip started with my son's dream trip from Virginia to see his long time favorite NFL team, the San Diego Chargers on Monday Night Football. I explained to the person I spoke with in reservations my desire to make this a special trip for him. She worked with me to leverage my past stays, etc, etc to get into a room that perfectly suited our needs. We stayed on the club floor, completely worth the Starwood Points upgrade, and enjoyed a great breakfast with a great view each morning and evening. The staff at the hotel was exceptional and my new friend in reservations had passed along that this was a special occasion. The hotel staff went out of their way to make our stay great. I can't say enough about what a great hotel this is for it's proximity to the Gas Lamp District, the beaches and the airport. It was also easy to get to and from the game at Qualcomm. Not as convenient as Hotel Circle, but FAR nicer and more relaxing. You can get by without a car, but I highly recommend getting one(Mustang Convertible was great1) as it will cost about the same as taxis and you can do much more in a day. Warning. Parking is $22 day at the hotel and a little inconvenient when the hotel is full, but manageable. Thanks to the staff at the Sheraton for taking such good care of us. Next time Chagers, don't blow a 24-0 lead at the half.
5
5
5
5
5
5
2,012
"2012-10-31T00:00:00"
1
Outstanding hotel and staff The trip started with my son's dream trip from Virginia to see his long time favorite NFL team, the San Diego Chargers on Monday Night Football. I explained to the person I spoke with in reservations my desire to make this a special trip for him. She worked with me to leverage my past stays, etc, etc to get into a room that perfectly suited our needs. We stayed on the club floor, completely worth the Starwood Points upgrade, and enjoyed a great breakfast with a great view each morning and evening. The staff at the hotel was exceptional and my new friend in reservations had passed along that this was a special occasion. The hotel staff went out of their way to make our stay great. I can't say enough about what a great hotel this is for it's proximity to the Gas Lamp District, the beaches and the airport. It was also easy to get to and from the game at Qualcomm. Not as convenient as Hotel Circle, but FAR nicer and more relaxing. You can get by without a car, but I highly recommend getting one(Mustang Convertible was great1) as it will cost about the same as taxis and you can do much more in a day. Warning. Parking is $22 day at the hotel and a little inconvenient when the hotel is full, but manageable. Thanks to the staff at the Sheraton for taking such good care of us. Next time Chagers, don't blow a 24-0 lead at the half.
1,371
__label__en
135,748,662
6860B824352314257D2C59C7181694CB
Great place
This is the second time we have stayed here, the last a year ago and went back as the location for us is great, really close to Pike Place Market and down the hill to downtown - walking back up is not so good but walking in Seattle just involves hills! Close to bus stops (free bus system in central areas). The rooms we have had have all been clean with comfy beds and nice bathrooms. The staff are really helpful and very knowledgeable about eating, drinking and sight seeing places. The wifi wasn't very good in the room but fine in the lobby and free.
5
5
5
5
5
4
2,012
"2012-07-30T00:00:00"
1
Great place This is the second time we have stayed here, the last a year ago and went back as the location for us is great, really close to Pike Place Market and down the hill to downtown - walking back up is not so good but walking in Seattle just involves hills! Close to bus stops (free bus system in central areas). The rooms we have had have all been clean with comfy beds and nice bathrooms. The staff are really helpful and very knowledgeable about eating, drinking and sight seeing places. The wifi wasn't very good in the room but fine in the lobby and free.
567
__label__en
141,588,922
7B6742BF00FA0FD9413B4F6A4852E381
An EXCELLENT La Quinta A+++
I stayed here 2 nights - travelling with 3 dogs. The hotel was very clean (no strange odors, no bugs) and quiet. The front desk staff were very attentive and courteous and gave me a free snack and water bottle when I checked in. The room came with a microwave and refridgerator. An excellent La Quinta- A++++
5
5
5
5
5
5
2,012
"2012-09-29T00:00:00"
1
An EXCELLENT La Quinta A+++ I stayed here 2 nights - travelling with 3 dogs. The hotel was very clean (no strange odors, no bugs) and quiet. The front desk staff were very attentive and courteous and gave me a free snack and water bottle when I checked in. The room came with a microwave and refridgerator. An excellent La Quinta- A++++
336
__label__en
142,826,793
346B7FCB3CB22F47AA4CC5671B81C2E4
Awesome!!!!! Best Location
First the staff... Ariel, Maria, Cathy, the Big Guy in the Evening and even Wayne were all super great team that provide quality service. The hotel... Very clean all areas, close to subway, Times Square, Fashion District, and Broadway The Room... Clean, Comfy, Clean VERY CLEAN... Free Wifi and Free Breakfast Safety... I am a mother travelling with a teen daughter and I felt very safe at night walking back to the hotel. We stayed 10/2012
5
5
5
5
5
5
2,012
"2012-10-14T00:00:00"
1
Awesome!!!!! Best Location First the staff... Ariel, Maria, Cathy, the Big Guy in the Evening and even Wayne were all super great team that provide quality service. The hotel... Very clean all areas, close to subway, Times Square, Fashion District, and Broadway The Room... Clean, Comfy, Clean VERY CLEAN... Free Wifi and Free Breakfast Safety... I am a mother travelling with a teen daughter and I felt very safe at night walking back to the hotel. We stayed 10/2012
469
__label__en
126,611,354
63AA4BF178E5F1BB8FFAF884CA0C8AE7
Bed Bugs
So the first few nights were ok, then around the third day I started getting bites. At first I thought it might have been something on the street but when I started recieving more and more then I realized that it was Bed Bugs. By the time I got home my skin was swollen and red. I called the hotel to tell them but they hung up on me. So, if you dont want your house infested (had to spray mine) then I would not stay here. Just wanted to warn everyone before they went through the same hardship that i did.
1
1
3
3
1
1
2,012
"2012-03-24T00:00:00"
1
Bed Bugs So the first few nights were ok, then around the third day I started getting bites. At first I thought it might have been something on the street but when I started recieving more and more then I realized that it was Bed Bugs. By the time I got home my skin was swollen and red. I called the hotel to tell them but they hung up on me. So, if you dont want your house infested (had to spray mine) then I would not stay here. Just wanted to warn everyone before they went through the same hardship that i did.
516
__label__en
134,524,178
47887E20FCAF7047888317A42F501710
Nothing special
The hotel is surrounded by other chain hotels - next time I would check one of those. Reception was very pleasant, room is spacious and quiet. Internet was not working, I was told it must be my fault because no one else had complained. I took the laptop downstairs and was able to connect - turns out the room is almost out of range. There were no towels in the room, when I called down I was told to come down and collect the towels myself. The rate was good (we use the tourist couple books) but there are a number of other hotels in the same range or cheaper that would be as good as if not better. Pool is nice but small, ditto exercise room.
3
4
3
3
4
3
2,012
"2012-07-16T00:00:00"
1
Nothing special The hotel is surrounded by other chain hotels - next time I would check one of those. Reception was very pleasant, room is spacious and quiet. Internet was not working, I was told it must be my fault because no one else had complained. I took the laptop downstairs and was able to connect - turns out the room is almost out of range. There were no towels in the room, when I called down I was told to come down and collect the towels myself. The rate was good (we use the tourist couple books) but there are a number of other hotels in the same range or cheaper that would be as good as if not better. Pool is nice but small, ditto exercise room.
662
__label__en
132,895,966
E67BA0CCA90DB74249790FA4A99A370C
Excellent start to the honeymoon!
Stayed here for the first 3 nights of our honeymoon in May this year. Arrived mid afternoon after a tiring flight from Manchester. Reception staff very friendly and made us feel right at home. Got to our room quickly and after a few minutes were surprised by a delivery of prosecco to celebrate the start of the honeymoon! The location is really good, it's about a 15 yard walk to times square itself. The room was lovely, not the largest but very clean and in good condition. The breakfasts were good, coffee, tea and pastries with fruit and yogurt which set us up for the day. THe free wine and nibbles in the evening was also great. All in all a lovely hotel and a great start to the honeymoon.
5
5
4
5
4
4
2,012
"2012-06-27T00:00:00"
1
Excellent start to the honeymoon! Stayed here for the first 3 nights of our honeymoon in May this year. Arrived mid afternoon after a tiring flight from Manchester. Reception staff very friendly and made us feel right at home. Got to our room quickly and after a few minutes were surprised by a delivery of prosecco to celebrate the start of the honeymoon! The location is really good, it's about a 15 yard walk to times square itself. The room was lovely, not the largest but very clean and in good condition. The breakfasts were good, coffee, tea and pastries with fruit and yogurt which set us up for the day. THe free wine and nibbles in the evening was also great. All in all a lovely hotel and a great start to the honeymoon.
731
__label__en
135,927,507
B160B4C2D4CB86B8EF23AFF50DFFD119
First rate, by far one of the best in DC
I don't need many words; great hotel, amazing staff, modern rooms and the perfect location. One word....GO Actually, TA won't print w/o more words. We have stayed here 4 years in a row and we have loved every stay. Truly one of the best in DC. OK TA did I meet the 200 character minimum???
5
5
5
5
5
5
2,012
"2012-07-31T00:00:00"
1
First rate, by far one of the best in DC I don't need many words; great hotel, amazing staff, modern rooms and the perfect location. One word....GO Actually, TA won't print w/o more words. We have stayed here 4 years in a row and we have loved every stay. Truly one of the best in DC. OK TA did I meet the 200 character minimum???
330
__label__en
123,173,321
8E6E85DEDA0EFB677C20D472B85C5634
Pleasantly surprised at the low price
Stayed a Saturday night. Hotel is located right off of Hwy 59 and between a Denny's and office buildings. Front desk was polite, fast and helpful. Room description said that microwave and fridge were available on request (and for a fee) so didn't bother, but when I got to the room they were both there and I was not charged. Ac/heater worked great. Room was very clean! Bathroom was small but served it's purpose eventhough the shower pressure was lacking...no huge deal. Bed was comfortable. Had 2 nightstands and a desk with chair. Tv was fine. Pool looked small but clean. Having Denny's right next door was nice since the breakfast at the hotel was bare minimum. Overall, clean, safe and had an unbeatable price. Will stay again.
4
5
5
3
3
3
2,012
"2012-01-16T00:00:00"
1
Pleasantly surprised at the low price Stayed a Saturday night. Hotel is located right off of Hwy 59 and between a Denny's and office buildings. Front desk was polite, fast and helpful. Room description said that microwave and fridge were available on request (and for a fee) so didn't bother, but when I got to the room they were both there and I was not charged. Ac/heater worked great. Room was very clean! Bathroom was small but served it's purpose eventhough the shower pressure was lacking...no huge deal. Bed was comfortable. Had 2 nightstands and a desk with chair. Tv was fine. Pool looked small but clean. Having Denny's right next door was nice since the breakfast at the hotel was bare minimum. Overall, clean, safe and had an unbeatable price. Will stay again.
772
__label__en
145,642,009
931C8F6996A756D43F972FE985228E9A
Shabby room but amazing location and staff
The lobby of the hotel is lovely and the location is amazing, a few minutes walk from Union Square, the cable car turn around, metro etc. You're really near a Westfield shopping centre and have food places and bars just a couple of doors down from the hotel. We knew the hotel was being refurbished but i did expect a little more from the actual room decor - the bathroom door didn't close properly and the lock didn't work due to it being forced open at some point and just not repaired. The paintwork in the room was a bit shabby and had been patched up on a number of places in the room. There was a mirror across the whole wall behind the tv/table and for some reason a painting stuck on the mirror in the middle of it (? hiding a crack maybe?). The air con unit outside our room was a little off-putting but some ear plugs soon sorted that out. The staff were lovely and couldn't have been more helpful and so despite the shabby look of the room, i woul stay at this hotel again as a few bits of peeling paint here and there is not really an issue for me. The location and friendlness of the staff far ouweighed any asthetic issues.
3
4
4
5
3
4
2,012
"2012-11-18T00:00:00"
1
Shabby room but amazing location and staff The lobby of the hotel is lovely and the location is amazing, a few minutes walk from Union Square, the cable car turn around, metro etc. You're really near a Westfield shopping centre and have food places and bars just a couple of doors down from the hotel. We knew the hotel was being refurbished but i did expect a little more from the actual room decor - the bathroom door didn't close properly and the lock didn't work due to it being forced open at some point and just not repaired. The paintwork in the room was a bit shabby and had been patched up on a number of places in the room. There was a mirror across the whole wall behind the tv/table and for some reason a painting stuck on the mirror in the middle of it (? hiding a crack maybe?). The air con unit outside our room was a little off-putting but some ear plugs soon sorted that out. The staff were lovely and couldn't have been more helpful and so despite the shabby look of the room, i woul stay at this hotel again as a few bits of peeling paint here and there is not really an issue for me. The location and friendlness of the staff far ouweighed any asthetic issues.
1,180
__label__en
146,890,658
7B3BEC66775EF7764E8E9326DAA0FDD7
Fantastic Hotel in a great location
We have stopped in New York many times and The Crosby Street Hotel is our favourite hotel. The location is superb for shopping in SoHo. Little Italy and China Town are easily within walking distance. The hotel itself is like a home from home with fantastic decor and features. Great bar and really friendly staff. I would recommend this place for anyone looking for a well run and stylish boutique hotel. Ivor and Joanne Allchurch. Worcestershire UK
5
5
4
5
5
4
2,012
"2012-12-06T00:00:00"
1
Fantastic Hotel in a great location We have stopped in New York many times and The Crosby Street Hotel is our favourite hotel. The location is superb for shopping in SoHo. Little Italy and China Town are easily within walking distance. The hotel itself is like a home from home with fantastic decor and features. Great bar and really friendly staff. I would recommend this place for anyone looking for a well run and stylish boutique hotel. Ivor and Joanne Allchurch. Worcestershire UK
485
__label__en
123,550,081
12EE5053DA8C8D87EC65839BB7CD012A
Very good hotel and perfect location
We enjoyed the Orchard Garden very much; very good location for turists, walking distance from about everywhere, shoppings, cable car, buses and more. The rooms are fine, but I would choose the double instead the king room. Staff was very pleasant and helpfull, giving us an early check-in after a looooong trip, wich was great. The streets near Union Square are a little scary by night, but not the hotel street, a few steps from Chinatown gate. I also recomend Cafe de la Presse, right across the street.
5
4
4
5
4
4
2,012
"2012-01-24T00:00:00"
1
Very good hotel and perfect location We enjoyed the Orchard Garden very much; very good location for turists, walking distance from about everywhere, shoppings, cable car, buses and more. The rooms are fine, but I would choose the double instead the king room. Staff was very pleasant and helpfull, giving us an early check-in after a looooong trip, wich was great. The streets near Union Square are a little scary by night, but not the hotel street, a few steps from Chinatown gate. I also recomend Cafe de la Presse, right across the street.
543
__label__en
129,186,148
5CCA78FB8B7FFBB4E62152EF9A2C92CA
horrible customer service!!!
I stayed from Friday April 27 to sunday April 29 2012. First things, i booked the hotel under comfort inn and suites, to come to find out the hotel switched names, so we pasted the hotel at first. I called the number to verify it was the former comfort inn and the lady on the phone said yes. I then asked her what garage to park in since there are several on the block. She proceeded to be rude, then hung up on me! Once we got parked, we had to carry all our luggage a block in downtown chicago on the street. Trying to check in took OVER 20 mintues. No employees there knew how to work the computers or what they were doing, i told them the woman on the phone hung up on me, and they didnt even respond with an apology or anything. Tons of constructions, construction worker in the lobby and breakfast area. Dust everywhere. Workers have loud radios they listen to. Our room was VERY small but an updated one. No mini fridge, no drawers, not even a clock in the room which was odd. Plus theres a glowing kiss print on the bathroom mirror you cant turn off that glows under the door at night. My boyfriend checked us out, while i was still packing. Once I returned the parking pass later on, the first desk woman told me my bf already got the receipt, i asked him and he said no. She acted like i was lying to her, and got an attitute about it because she obviously didnt know how to work the computers to print it out. Finally about 5 minutes later, she realized it was on the counter! with no apology or anything she just handed it to me, no "thanks for coming" or "have a great day". Staff was SO rude and needed training BEFORE the hotel was ready for business extremely disappointed.
2
3
3
5
3
3
2,012
"2012-05-01T00:00:00"
1
horrible customer service!!! I stayed from Friday April 27 to sunday April 29 2012. First things, i booked the hotel under comfort inn and suites, to come to find out the hotel switched names, so we pasted the hotel at first. I called the number to verify it was the former comfort inn and the lady on the phone said yes. I then asked her what garage to park in since there are several on the block. She proceeded to be rude, then hung up on me! Once we got parked, we had to carry all our luggage a block in downtown chicago on the street. Trying to check in took OVER 20 mintues. No employees there knew how to work the computers or what they were doing, i told them the woman on the phone hung up on me, and they didnt even respond with an apology or anything. Tons of constructions, construction worker in the lobby and breakfast area. Dust everywhere. Workers have loud radios they listen to. Our room was VERY small but an updated one. No mini fridge, no drawers, not even a clock in the room which was odd. Plus theres a glowing kiss print on the bathroom mirror you cant turn off that glows under the door at night. My boyfriend checked us out, while i was still packing. Once I returned the parking pass later on, the first desk woman told me my bf already got the receipt, i asked him and he said no. She acted like i was lying to her, and got an attitute about it because she obviously didnt know how to work the computers to print it out. Finally about 5 minutes later, she realized it was on the counter! with no apology or anything she just handed it to me, no "thanks for coming" or "have a great day". Staff was SO rude and needed training BEFORE the hotel was ready for business extremely disappointed.
1,719
__label__en
144,570,640
79874D9B38F055B00DC28D178DD66C60
Good hotel, great location, expensive amenities
I stayed here with a group of friends October 2012. We had two rooms and a suite on the 7th floor. Hotel was very clean and welcoming, pool and hot tub area were very clean. We picked this location because we were going to a concert at The Trocadero which is about a two minute walk from the hotel. They nickel and dime you on parking, which is $33 ($37 if you want it added to your room) and the only breakfast option is a $16 cooked to order breakfast in the upstairs restaurant. Skip the pricey breakfast and go next door to the Reading Terminal Market which is a famous Philly landmark and you can get anything you want and it will only cost you about $5.
4
4
3
4
4
4
2,012
"2012-11-05T00:00:00"
1
Good hotel, great location, expensive amenities I stayed here with a group of friends October 2012. We had two rooms and a suite on the 7th floor. Hotel was very clean and welcoming, pool and hot tub area were very clean. We picked this location because we were going to a concert at The Trocadero which is about a two minute walk from the hotel. They nickel and dime you on parking, which is $33 ($37 if you want it added to your room) and the only breakfast option is a $16 cooked to order breakfast in the upstairs restaurant. Skip the pricey breakfast and go next door to the Reading Terminal Market which is a famous Philly landmark and you can get anything you want and it will only cost you about $5.
707
__label__en
133,902,112
D471212210D41AC23D1BCDD6D92ADBE8
That was an excellent present for my birthday
I was looking for hotels in NYC for my vacation for my birthday.I found Sofitel on very very reasonable price and the hotel is amazing.The location couldnt be more perfect and the service was outstanding.The view from the room was nice,the rooms was renovated and new,nice and clean.Great experience I will visit this hotel again.
5
5
5
5
5
5
2,012
"2012-07-09T00:00:00"
1
That was an excellent present for my birthday I was looking for hotels in NYC for my vacation for my birthday.I found Sofitel on very very reasonable price and the hotel is amazing.The location couldnt be more perfect and the service was outstanding.The view from the room was nice,the rooms was renovated and new,nice and clean.Great experience I will visit this hotel again.
376
__label__en
145,936,671
6627B9E9B3BB09A17B221603D5700A19
Treated quite well
My wife and I stayed here back in early spring. We were a little intimidated by the size at first. But after settling into our room and the subsequent small tours of the property, we were like old pros. :). Our room was a newer remodel so no complaints there. We can understand other folks complaints about sub par rooms etc. This resort is rather large w/many different rooms. I can see them not being able to remodel all the rooms yet. The pools are great and the grotto area just outside the resort (maybe 45 feet) was fun. Our only complaints would be that parking can be a chore because of the hills. (not as steep as they appear on their website,however). Something that should be fixed is we were not told that their Mexican themed restaurant just below us would be closed our entire stay. When making reservations make sure you ask if there are any conventions or proms scheduled during your planned stay. Noise was not a factor but room availability and parking could be scarce. Ask for a remodeled room. If you are fine taking elevators, having to walk longer distances than most hotels, having to look at area maps your first two days it is worth it. One more major complaint : the spa offered discount massages. They were terrible. Our experiences were far from satisfactory. We were told we had to pay first (no, no in that industry) our massages were not only faster (time wise) than what we were told our masseuses were both late. No apology was offered to my wife. We cannot recommend the spa because of our experiences. We always enjoy the spas wherever we vacation.....
4
4
4
4
4
4
2,012
"2012-11-22T00:00:00"
1
Treated quite well My wife and I stayed here back in early spring. We were a little intimidated by the size at first. But after settling into our room and the subsequent small tours of the property, we were like old pros. :). Our room was a newer remodel so no complaints there. We can understand other folks complaints about sub par rooms etc. This resort is rather large w/many different rooms. I can see them not being able to remodel all the rooms yet. The pools are great and the grotto area just outside the resort (maybe 45 feet) was fun. Our only complaints would be that parking can be a chore because of the hills. (not as steep as they appear on their website,however). Something that should be fixed is we were not told that their Mexican themed restaurant just below us would be closed our entire stay. When making reservations make sure you ask if there are any conventions or proms scheduled during your planned stay. Noise was not a factor but room availability and parking could be scarce. Ask for a remodeled room. If you are fine taking elevators, having to walk longer distances than most hotels, having to look at area maps your first two days it is worth it. One more major complaint : the spa offered discount massages. They were terrible. Our experiences were far from satisfactory. We were told we had to pay first (no, no in that industry) our massages were not only faster (time wise) than what we were told our masseuses were both late. No apology was offered to my wife. We cannot recommend the spa because of our experiences. We always enjoy the spas wherever we vacation.....
1,608
__label__en
139,271,308
4381CCEF7A1C54701F604C467FEEFD98
Excellent choice if wanting to be near to Universal Studios
We stayed here for 3 nights (2 adults and a teenager) in a standard room with 2 queen beds. The room was well equipped with hair dryer and toiletries but no fridge. Breakfast was included in the room rate. It has a small fitness room and an outdoor pool with bar area (I believe it also has an indoor pool but we didn't use it). Our room had a fairly nice view over the rear of the property and pool area. There was plenty of parking and also valet parking which was more expensive. I think parking was around $15 a day. The buffet breakfast was good with a choice of hot and cold items. The main advantage of this hotel is that it is walking distance (10 mins) to Universal Studios and Universal City walk. There is also easy access to Hollywood via the metro. The hotel arranged a tour of LA for us and the company sent a minibus to collect us. The hotel can arrange a variety of tours and excursions and the concierge staff are very helpful. This is a really nice place to stay if visiting Universal and/or Hollywood with friendly and helpful staff. All in all a very positive experience. Would stay here again.
4
4
4
5
3
4
2,012
"2012-09-03T00:00:00"
1
Excellent choice if wanting to be near to Universal Studios We stayed here for 3 nights (2 adults and a teenager) in a standard room with 2 queen beds. The room was well equipped with hair dryer and toiletries but no fridge. Breakfast was included in the room rate. It has a small fitness room and an outdoor pool with bar area (I believe it also has an indoor pool but we didn't use it). Our room had a fairly nice view over the rear of the property and pool area. There was plenty of parking and also valet parking which was more expensive. I think parking was around $15 a day. The buffet breakfast was good with a choice of hot and cold items. The main advantage of this hotel is that it is walking distance (10 mins) to Universal Studios and Universal City walk. There is also easy access to Hollywood via the metro. The hotel arranged a tour of LA for us and the company sent a minibus to collect us. The hotel can arrange a variety of tours and excursions and the concierge staff are very helpful. This is a really nice place to stay if visiting Universal and/or Hollywood with friendly and helpful staff. All in all a very positive experience. Would stay here again.
1,174
__label__en
144,790,021
A671F47B3604A754B2E9D6F46377F054
Bad service... Too expensive for what you get.
I stayed at this hotel after booking on hotels.com for a 2 night stay in early August. The rooms were relatively clean (although we did have some dirt stained towels in one of the rooms). We chose this hotel because breakfast was included in the room charge and it was a more central location but that did not substantiate the cost of the room. We could have stayed at a much nicer hotel for the price we paid. The first night that we stayed there, the hotel lost power and it did not come back on until almost noon the next day. They did not have hot breakfast (which is what we paid for) until very late in the morning. They sent us to the neighboring property to use the pool. There was no internet. What makes matters worse, they said they would contact us to provide some type of good will credit as a courtesy for the inconvenience. They did not contact us. We had to contact them and when we did the Sales Manager at the hotel, instead of being hospitable, was very argumentative, denied ever having a power loss, and concluded the conversation by hanging up on me while I was mid-sentence. Unbelievable, is all I can say. I am not usually a complainer however this experience made me pipe up. It was ridiculous. Steer clear of this hotel, you can stay at the Hilton for the same price.
1
2
1
5
2
1
2,012
"2012-11-06T00:00:00"
1
Bad service... Too expensive for what you get. I stayed at this hotel after booking on hotels.com for a 2 night stay in early August. The rooms were relatively clean (although we did have some dirt stained towels in one of the rooms). We chose this hotel because breakfast was included in the room charge and it was a more central location but that did not substantiate the cost of the room. We could have stayed at a much nicer hotel for the price we paid. The first night that we stayed there, the hotel lost power and it did not come back on until almost noon the next day. They did not have hot breakfast (which is what we paid for) until very late in the morning. They sent us to the neighboring property to use the pool. There was no internet. What makes matters worse, they said they would contact us to provide some type of good will credit as a courtesy for the inconvenience. They did not contact us. We had to contact them and when we did the Sales Manager at the hotel, instead of being hospitable, was very argumentative, denied ever having a power loss, and concluded the conversation by hanging up on me while I was mid-sentence. Unbelievable, is all I can say. I am not usually a complainer however this experience made me pipe up. It was ridiculous. Steer clear of this hotel, you can stay at the Hilton for the same price.
1,340
__label__en
130,196,572
CD530DD8C6E3717450B8FC79484BA168
Terrific location
After twenty four hours of travel I crashed here for a night recently. The whole experience was terrific. Picked up by a cheerful bus driver from the terminal (long story...I think it is a very easy walk but it was late and I was tired and I couldn't find/see the signs and the airport help desk assured me I needed the bus), friendly check in, large quiet room, excellent light meal late at night in the foyer restaurant..what more can I say? Oh yeah, the check out was a snap, and the internet worked well both in room and at the guest terminals in the foyer
5
4
4
5
4
5
2,012
"2012-05-19T00:00:00"
1
Terrific location After twenty four hours of travel I crashed here for a night recently. The whole experience was terrific. Picked up by a cheerful bus driver from the terminal (long story...I think it is a very easy walk but it was late and I was tired and I couldn't find/see the signs and the airport help desk assured me I needed the bus), friendly check in, large quiet room, excellent light meal late at night in the foyer restaurant..what more can I say? Oh yeah, the check out was a snap, and the internet worked well both in room and at the guest terminals in the foyer
578
__label__en
137,460,346
C50592838AE872156353CD4138D156DC
Lollapalooza 2012
When my girl friends and I were in Chicago for Lollapalooza last week we wanted a hotel that was a) close to Grant Park b) cool, safe, clean and had a boutique vibe c) was going to offer us luxury after long days in the hot summer Chicago sun. Our choice? The Allerton Hotel Chicago on Magnificent Mile and it was truly magnificent. The Allerton Hotel Chicago recently had a multi-million-dollar renovation to match the dynamic downtown setting on the Magnificent Mile. Every element of the engaging redesign reflects a contemporary and sophisticated, yet residential, feel. Luxuriate in sleek, modern rooms and suites appointed with every conceivable comfort, along with a few surprises. Dine in the chic, trendy M Avenue Restaurant. For meetings, weddings, and special events, their venues have been stunningly modernized to stage signature gatherings. The historic configuration of the hotel ensures a memorable experience in each of the hotel’s 443 luxuriously appointed guest rooms and 84 suites. We took the train from the Midway airport to the hotel – it took less than 30 minutes and was an easy and non complicated ride. The check in was easy upon our arrival and we were able to leave our bags with the bell men whilst we set off to explore the city. When we finally did settle into our rooms, we found the space to be warm, inviting, clean, with new carpeting; sweeping panoramic views of the Chicago skyline, majestic cathedral ceilings, the rooms were free of any weird odours and emanated an elegance right out of Domino Magazine. I was impressed. I loved the heavenly beds, the puffy and yet firm pillows, the powerful shower heads and soap sets, the pale blues and marshmallow shades in the rooms were soothing and serene, the padded white punctuated headboard felt like I was staying in a South Beach hotel suite, the abundance of towels and huge TV monitors which played HBO series (a blessing for a girl who doesn’t have cable at home) along with loads of other great entertainment channels made me feel like I was staying in a palace. I liked that the Allerton Hotel was not a ‘party’ hotel but more a professional and mature space. This was huge when we came back after a 10-12 hour day. Relaxation was key and is what we got for the 6 days we stayed at the Allerton Hotel. In the morning if you need a quick caffeine fix - you can venture down to the 2nd floor where from the hours of 6 a.m. – 11 a.m. you can have a lovely cup of Joe on the house. The coffee was indeed very yummy. I loved the overall aesthetic of the hotel. This is a listed building and it is lovingly maintained. From the brickwork, exquisitely decorated rooms, hallways and common spaces, always helpful staff and overall architecture I definitely felt like we were staying in a building full of history and interesting stories. I felt instantly comfortable and very much at home. After long days at Lollapalooza and trekking around Chicago, I really appreciated coming back to the Allerton Hotel Chicago and kicking back on my King Size bed. I heard a few complaints from fellow guests about the elevators – ok, fair enough they are small. But this hotel was built in 1922 so the elevators speak to a time where North American elevators weren’t built to the size of sitting rooms. Personally, we never had to wait long for an elevator and to be frank I thought the elevators harkened to times of old and had a European feel. Bring on Lollapalooza 2013! ;)
5
5
5
5
5
5
2,012
"2012-08-17T00:00:00"
1
Lollapalooza 2012 When my girl friends and I were in Chicago for Lollapalooza last week we wanted a hotel that was a) close to Grant Park b) cool, safe, clean and had a boutique vibe c) was going to offer us luxury after long days in the hot summer Chicago sun. Our choice? The Allerton Hotel Chicago on Magnificent Mile and it was truly magnificent. The Allerton Hotel Chicago recently had a multi-million-dollar renovation to match the dynamic downtown setting on the Magnificent Mile. Every element of the engaging redesign reflects a contemporary and sophisticated, yet residential, feel. Luxuriate in sleek, modern rooms and suites appointed with every conceivable comfort, along with a few surprises. Dine in the chic, trendy M Avenue Restaurant. For meetings, weddings, and special events, their venues have been stunningly modernized to stage signature gatherings. The historic configuration of the hotel ensures a memorable experience in each of the hotel’s 443 luxuriously appointed guest rooms and 84 suites. We took the train from the Midway airport to the hotel – it took less than 30 minutes and was an easy and non complicated ride. The check in was easy upon our arrival and we were able to leave our bags with the bell men whilst we set off to explore the city. When we finally did settle into our rooms, we found the space to be warm, inviting, clean, with new carpeting; sweeping panoramic views of the Chicago skyline, majestic cathedral ceilings, the rooms were free of any weird odours and emanated an elegance right out of Domino Magazine. I was impressed. I loved the heavenly beds, the puffy and yet firm pillows, the powerful shower heads and soap sets, the pale blues and marshmallow shades in the rooms were soothing and serene, the padded white punctuated headboard felt like I was staying in a South Beach hotel suite, the abundance of towels and huge TV monitors which played HBO series (a blessing for a girl who doesn’t have cable at home) along with loads of other great entertainment channels made me feel like I was staying in a palace. I liked that the Allerton Hotel was not a ‘party’ hotel but more a professional and mature space. This was huge when we came back after a 10-12 hour day. Relaxation was key and is what we got for the 6 days we stayed at the Allerton Hotel. In the morning if you need a quick caffeine fix - you can venture down to the 2nd floor where from the hours of 6 a.m. – 11 a.m. you can have a lovely cup of Joe on the house. The coffee was indeed very yummy. I loved the overall aesthetic of the hotel. This is a listed building and it is lovingly maintained. From the brickwork, exquisitely decorated rooms, hallways and common spaces, always helpful staff and overall architecture I definitely felt like we were staying in a building full of history and interesting stories. I felt instantly comfortable and very much at home. After long days at Lollapalooza and trekking around Chicago, I really appreciated coming back to the Allerton Hotel Chicago and kicking back on my King Size bed. I heard a few complaints from fellow guests about the elevators – ok, fair enough they are small. But this hotel was built in 1922 so the elevators speak to a time where North American elevators weren’t built to the size of sitting rooms. Personally, we never had to wait long for an elevator and to be frank I thought the elevators harkened to times of old and had a European feel. Bring on Lollapalooza 2013! ;)
3,470
__label__en
137,683,441
E44AD6656065D3B4C71C208CA1B02C7C
There are better options for the same money in New York-- go to the Warwick!
Hi there, I never ever write reviews for anything just because I am always skeptical about the outlook of people who give scathing reviews and wonder if the glowing reviews are written by hotel staff/ affiliates. However, my experience at the Millenium has been so terrible it deserves a review. I have been in New York for a few days over the past couple of weeks. So, I have stayed in a number of mid-range priced hotels-- the Warwick, the Westin near times square and now the Millenium. The Millenium is by far the worst I have ever seen. I checked in at 7pm following my flight, and my room was not yet ready. Apparently, the room wasn't clean yet. So, I ask how long the room will take to be ready. The man at the desk responds that they are extremely short staffed and no one has the guts to tell the managers for fear of losing their jobs but that they are doing the best they can. He then throws drinks coupons at me, and asks me to wait. I proceed to the bar and have one drink and a salad. This takes about an hour. My room still isn't ready. I head back to the bar where I chat with other clientele who like me, have their bags and no room. At 9:30pm I am told my room is ready and that I am being upgraded to the Premier Tower. My room is on an extremely low level and backs up to an alley. So, I can hear all the LOUD sounds of the city and all the rooms when I step inside my room. I then notice that the bed is dirty, sheets are thrown all over, and the bathroom smells funky. This was the beginning of my stay. I will never stay there again, and will tell everyone I know to go to the Warwick. It is cheaper, cleaner and quieter. It is a better hotel. This hotel was the absolute pits--- please avoid at all costs and do not book your clients there!
1
1
1
4
1
1
2,012
"2012-08-19T00:00:00"
1
There are better options for the same money in New York-- go to the Warwick! Hi there, I never ever write reviews for anything just because I am always skeptical about the outlook of people who give scathing reviews and wonder if the glowing reviews are written by hotel staff/ affiliates. However, my experience at the Millenium has been so terrible it deserves a review. I have been in New York for a few days over the past couple of weeks. So, I have stayed in a number of mid-range priced hotels-- the Warwick, the Westin near times square and now the Millenium. The Millenium is by far the worst I have ever seen. I checked in at 7pm following my flight, and my room was not yet ready. Apparently, the room wasn't clean yet. So, I ask how long the room will take to be ready. The man at the desk responds that they are extremely short staffed and no one has the guts to tell the managers for fear of losing their jobs but that they are doing the best they can. He then throws drinks coupons at me, and asks me to wait. I proceed to the bar and have one drink and a salad. This takes about an hour. My room still isn't ready. I head back to the bar where I chat with other clientele who like me, have their bags and no room. At 9:30pm I am told my room is ready and that I am being upgraded to the Premier Tower. My room is on an extremely low level and backs up to an alley. So, I can hear all the LOUD sounds of the city and all the rooms when I step inside my room. I then notice that the bed is dirty, sheets are thrown all over, and the bathroom smells funky. This was the beginning of my stay. I will never stay there again, and will tell everyone I know to go to the Warwick. It is cheaper, cleaner and quieter. It is a better hotel. This hotel was the absolute pits--- please avoid at all costs and do not book your clients there!
1,844
__label__en
124,726,120
B2995266E142BA88AC430CB57A7E9465
Quiet location
Chose this hotel for a week-long business trip to Houston as it was the most economical downtown option. Due to a booking glitch, I ended up taking a junior suite instead of a standard room. What I liked: Convenient location - 5 mins walk to the convention center & Toyota Center, and 10-15 mins walk to Minute Maid Park as well as most downtown shopping and eating places. Helpful and friendly staff. Spacious and quiet rooms with good facilities (fridge, microwave), cleaned daily. Standard breakfast for HIE but nice touch with the milk and cookies every afternoon. Small pool - good for kids. What could be improved (if possible): Area around the hotel was very isolated after dark. Hotel looked dated in some areas (elevators, exterior). No in-room safe. Public transportation a little sparse and unpredictable, especially on weekends. Carpet felt a little damp when I arrived, not sure if that was due to a recent cleaning.
4
4
4
4
4
4
2,012
"2012-02-17T00:00:00"
1
Quiet location Chose this hotel for a week-long business trip to Houston as it was the most economical downtown option. Due to a booking glitch, I ended up taking a junior suite instead of a standard room. What I liked: Convenient location - 5 mins walk to the convention center & Toyota Center, and 10-15 mins walk to Minute Maid Park as well as most downtown shopping and eating places. Helpful and friendly staff. Spacious and quiet rooms with good facilities (fridge, microwave), cleaned daily. Standard breakfast for HIE but nice touch with the milk and cookies every afternoon. Small pool - good for kids. What could be improved (if possible): Area around the hotel was very isolated after dark. Hotel looked dated in some areas (elevators, exterior). No in-room safe. Public transportation a little sparse and unpredictable, especially on weekends. Carpet felt a little damp when I arrived, not sure if that was due to a recent cleaning.
944
__label__en
138,160,992
5941F2BA05DF76B10932F09DCB4885DD
Not the best Sheraton
After staying in many Sheratons around the world, this one was abit dissapointing. The hotel itself is old, that cant be helped. The lobby is very nice and vibrant and the staff are helpful. The rooms are on the smaller side, but are clean and have comfortable beds. The hallways are abit dark, and the pool area looks abit "Motel" style. We booked the club lounge, which had a nice breakfast, and nice variety of hot and cold snacks in the evening. Only downfall is there is nothing to offer between the breakfast and the evening. Would be nice to see some coffee or biscuits on offer throughout the day. It does have sheraton qualities, but it is more a "Four Points" style in my opinion. It is very convenient to Universal Studios and shuttles run all day to Citywalk. If there again, id stay at the Hilton next door.
3
4
2
5
3
4
2,012
"2012-08-23T00:00:00"
1
Not the best Sheraton After staying in many Sheratons around the world, this one was abit dissapointing. The hotel itself is old, that cant be helped. The lobby is very nice and vibrant and the staff are helpful. The rooms are on the smaller side, but are clean and have comfortable beds. The hallways are abit dark, and the pool area looks abit "Motel" style. We booked the club lounge, which had a nice breakfast, and nice variety of hot and cold snacks in the evening. Only downfall is there is nothing to offer between the breakfast and the evening. Would be nice to see some coffee or biscuits on offer throughout the day. It does have sheraton qualities, but it is more a "Four Points" style in my opinion. It is very convenient to Universal Studios and shuttles run all day to Citywalk. If there again, id stay at the Hilton next door.
842
__label__en
123,884,786
EEDAE975B19C9799EBF019DB9B72C5B8
There's no place like Marriot!
I am in NYC several times a month for cultural events, but living only 45 minutes away, it is a real splurge to stay overnight. I'm a fan of the Marriot, whenever I travel, so I was not disappointed with this one! EVERTHING is always top notch, the service is superb, the rooms breathtaking (yes, you definitely should spring for the Times Square view!). If I have a complaint, it would be the mattress was not the same comfort level of others I've had in the past. And it goes without saying, the location is great. And I love the elevator system they have worked out. This was my second stay here and I will do it again....and again.....and again!
5
5
5
5
5
5
2,012
"2012-01-30T00:00:00"
1
There's no place like Marriot! I am in NYC several times a month for cultural events, but living only 45 minutes away, it is a real splurge to stay overnight. I'm a fan of the Marriot, whenever I travel, so I was not disappointed with this one! EVERTHING is always top notch, the service is superb, the rooms breathtaking (yes, you definitely should spring for the Times Square view!). If I have a complaint, it would be the mattress was not the same comfort level of others I've had in the past. And it goes without saying, the location is great. And I love the elevator system they have worked out. This was my second stay here and I will do it again....and again.....and again!
680
__label__en
140,480,439
D64D4B894390F5C6855337D34E2CCBE5
Nice but Noisey
To start off I am usually not a big complainer. I typically understand and tolerate limitations of a hotel property. Here is my story posted on Facebook back in April 2012. 'Hilton San Francisco Financial District do not stay here if you are adverse to noise. I am on the 25th floor of a 27 floor bldg. I hear road noise as if I was on street level. I was talking with Teresa this morning on cell and had her on speaker and got a call from security that the next door neighbor in 2523 was thinking there was a fight in my room. I called downstairs around 8:30 to understand how loud was loud so I could be more considerate of my neighbors. I was transferred from person to person and then got the guy that says, "just came on at 7...loud is loud" and laughed and hung up...I then called back to help desk and they keep hanging up on me. Finally a lady who is suppose to be the manager calls and tells me this is a wooden structure and sound travels. She apologized for all the other things that took place. BTW, I have a great view of Alcatraz and the bay from my room and China town is right here. Take the good with the bad. The great thing is the Comptel Spring show is about 12 blocks away and will take me 20 minutes to walk there. So I will get some walking up and down the hills here in San Fran....' After all this the hotel did give me a nice fruit and cheese plate when I came back late the night before departure.
3
5
4
5
3
3
2,012
"2012-09-17T00:00:00"
1
Nice but Noisey To start off I am usually not a big complainer. I typically understand and tolerate limitations of a hotel property. Here is my story posted on Facebook back in April 2012. 'Hilton San Francisco Financial District do not stay here if you are adverse to noise. I am on the 25th floor of a 27 floor bldg. I hear road noise as if I was on street level. I was talking with Teresa this morning on cell and had her on speaker and got a call from security that the next door neighbor in 2523 was thinking there was a fight in my room. I called downstairs around 8:30 to understand how loud was loud so I could be more considerate of my neighbors. I was transferred from person to person and then got the guy that says, "just came on at 7...loud is loud" and laughed and hung up...I then called back to help desk and they keep hanging up on me. Finally a lady who is suppose to be the manager calls and tells me this is a wooden structure and sound travels. She apologized for all the other things that took place. BTW, I have a great view of Alcatraz and the bay from my room and China town is right here. Take the good with the bad. The great thing is the Comptel Spring show is about 12 blocks away and will take me 20 minutes to walk there. So I will get some walking up and down the hills here in San Fran....' After all this the hotel did give me a nice fruit and cheese plate when I came back late the night before departure.
1,440
__label__en
138,731,061
DAFCA9A9BFEFBA4C332D9391116F25A6
Awesome!
The hotel, although the lobby is under construction (it's not like you're sleeping there), was great! The staff was very friendly and helpful. The room wasn't the biggest, but it was up to date, very comfortable and CLEAN! It's around the corner from Big Nick's (an awesome greasy spoon), a block away from the Subway (get the week long pass!), "Stand Up New York" (a great stand up club) and a short walk away from the Museum of Natural History. This trip was a quick getaway after getting married, and both my wife and I enjoyed our stay at the Belleclaire. We'll be back when we can! (In the review, we didn't check out the pool or restaurant, nor do we know if they had one, hence the "average" rating.
5
5
5
5
4
5
2,012
"2012-08-28T00:00:00"
1
Awesome! The hotel, although the lobby is under construction (it's not like you're sleeping there), was great! The staff was very friendly and helpful. The room wasn't the biggest, but it was up to date, very comfortable and CLEAN! It's around the corner from Big Nick's (an awesome greasy spoon), a block away from the Subway (get the week long pass!), "Stand Up New York" (a great stand up club) and a short walk away from the Museum of Natural History. This trip was a quick getaway after getting married, and both my wife and I enjoyed our stay at the Belleclaire. We'll be back when we can! (In the review, we didn't check out the pool or restaurant, nor do we know if they had one, hence the "average" rating.
716
__label__en
134,746,568
8A3731E7A5AF7531EEBE4AF466CBE65C
Great after a long haul flight and for a long layover
We arrived at LAX at 7am and we called from the airport at 8am... they the shuttle and we were all checked in and showered and tucked into bed by 9am....this was absolutely fabulous after a 14 hr flight with NO sleep.....although close to LAX, there was little noise. The hotel was an older style with only 2 stories. The room was clean and the bed comfortable and had a nice pool to cool off in or rest beside. Anyone needing a break after a long haul flight this place offers a cheap day rate of $49 ....I would definitely recommend it.
5
5
5
5
3
5
2,012
"2012-07-18T00:00:00"
1
Great after a long haul flight and for a long layover We arrived at LAX at 7am and we called from the airport at 8am... they the shuttle and we were all checked in and showered and tucked into bed by 9am....this was absolutely fabulous after a 14 hr flight with NO sleep.....although close to LAX, there was little noise. The hotel was an older style with only 2 stories. The room was clean and the bed comfortable and had a nice pool to cool off in or rest beside. Anyone needing a break after a long haul flight this place offers a cheap day rate of $49 ....I would definitely recommend it.
593
__label__en
128,080,229
90024418BEF256B3EB1CAAA9D53ADAF6
Consistently good
I have stayed at this hotel on a couple of occassions. It is really cheap on the weekends, really expensive on the weekdays, and consistenly good. The breakfast buffet is usually hot and fresh. The rooms are always clean and the staff is friendly. Although it's never over-the-top, I appreciate always meeting my high expectations.
5
5
3
5
5
4
2,012
"2012-04-17T00:00:00"
1
Consistently good I have stayed at this hotel on a couple of occassions. It is really cheap on the weekends, really expensive on the weekdays, and consistenly good. The breakfast buffet is usually hot and fresh. The rooms are always clean and the staff is friendly. Although it's never over-the-top, I appreciate always meeting my high expectations.
349
__label__en
139,749,648
5215D6D30E57D2AD44444ADE4A09B9E3
Excellent Location and Clean Rooms!
This hotel is in an ideal location (Corner of H/14). I could walk to all of the sites I was interested in: Holocaust Museum, Smithsonian Museums, White House, etc etc. It was also very close to a Starbucks, Cosi and CVS Pharmacy (was cheaper to buy snacks/water here then in the lobby store). The rooms are small but this was fine since the location was great. The maids were great. The room was always neat and clean when I came back. There was a few stains in the bathroom that were there when I got there and there when I left that were a bit gross (blood on mirror for example). I am in hotels too often that I often bring a little thing of Clorox wipes and wipe what I know I will be touching in the room (yes you can call me anal but that's okay). When I first checked in I was put in a room behind the elevators. I returned to the front desk and was promptly put in another room. The bell hops/concierge was very helpful and knowledgeable. There was free WIFI everywhere in the hotel... huge incentive to book here again! So with all good things come some bad... 1. The female bartender (I cannot recall her name) was good at service. However, I heard her talking loudly about patrons of the hotel in a negative manner (for one example, a guest had come down to the lobby in an unflattering outfit. The bartender went on and on about how people need to look in a mirror once in a while and just because they sell tube tops doesn't mean you should wear them.) I also heard her disparaging fellow employees. (I guess she use to be the manager/boss of a co-worker. She regretted giving this woman/co-worker such a good recommendation because now she is stuck working with her again.) As a guest/patron of the hotel, I was wondering what was being said about me when I walked away from the bar. It was just unpleasant and unprofessional. 2. The Grist Mill's menu is very limited and cannot handle special requests. I just wanted a bowl of pasta and was told that was not available. I asked if the pasta dish on the menu that had shrimp in it could be served minus the shrimp... well we could switch it out for chicken but it has to have on of those in it... um ok.
4
4
5
5
4
4
2,012
"2012-09-08T00:00:00"
1
Excellent Location and Clean Rooms! This hotel is in an ideal location (Corner of H/14). I could walk to all of the sites I was interested in: Holocaust Museum, Smithsonian Museums, White House, etc etc. It was also very close to a Starbucks, Cosi and CVS Pharmacy (was cheaper to buy snacks/water here then in the lobby store). The rooms are small but this was fine since the location was great. The maids were great. The room was always neat and clean when I came back. There was a few stains in the bathroom that were there when I got there and there when I left that were a bit gross (blood on mirror for example). I am in hotels too often that I often bring a little thing of Clorox wipes and wipe what I know I will be touching in the room (yes you can call me anal but that's okay). When I first checked in I was put in a room behind the elevators. I returned to the front desk and was promptly put in another room. The bell hops/concierge was very helpful and knowledgeable. There was free WIFI everywhere in the hotel... huge incentive to book here again! So with all good things come some bad... 1. The female bartender (I cannot recall her name) was good at service. However, I heard her talking loudly about patrons of the hotel in a negative manner (for one example, a guest had come down to the lobby in an unflattering outfit. The bartender went on and on about how people need to look in a mirror once in a while and just because they sell tube tops doesn't mean you should wear them.) I also heard her disparaging fellow employees. (I guess she use to be the manager/boss of a co-worker. She regretted giving this woman/co-worker such a good recommendation because now she is stuck working with her again.) As a guest/patron of the hotel, I was wondering what was being said about me when I walked away from the bar. It was just unpleasant and unprofessional. 2. The Grist Mill's menu is very limited and cannot handle special requests. I just wanted a bowl of pasta and was told that was not available. I asked if the pasta dish on the menu that had shrimp in it could be served minus the shrimp... well we could switch it out for chicken but it has to have on of those in it... um ok.
2,208
__label__en
145,045,701
A9FACD48162B3F67F18CFEFB670C71C7
Very Nice Property - SPG Excellence
My third stay at this property in the past five years. Always satisfied with SPG properties and the Sheraton Chicago is no exception. Very nice hotel, comfortable rooms and beds, and excellent staff. Terrific location too. Would be my first choice in Chicago if you are staying downtown. Highly recommend..
5
5
5
5
5
5
2,012
"2012-11-09T00:00:00"
1
Very Nice Property - SPG Excellence My third stay at this property in the past five years. Always satisfied with SPG properties and the Sheraton Chicago is no exception. Very nice hotel, comfortable rooms and beds, and excellent staff. Terrific location too. Would be my first choice in Chicago if you are staying downtown. Highly recommend..
342
__label__en
130,089,301
8F2372F7F4E5AEF79506433575909495
Fantastic Hotel at a great price
Can't say anything negative about the hotel. It was the first time I have stayed in New York and I was a bit worried that the hotel looked a little bit out of the way. I couldn't have been more wrong. It is ideally placed near to Penn Station, which is just a 5 min walk or very short subway journey away. The subway up to Central Park or down to South Ferry is right on the door step. The upmarket shops of Chelsea are nearby, as is the Highline which was a lovely walk on a warm afternoon. I walked to and from Times Square area on an evening, and went in a couple of the local bars. I felt completely at ease at all times and enjoyed the experience of seeing NY at night. The hotel room I had was very spacious, spotless and had all the facilities I required, including free Wi-Fi. All the staff were courteous and helpful. I would recommend this hotel to anyone wanting a competively priced, well positioned and customer friendly place to stay in NY.
5
5
5
4
5
3
2,012
"2012-05-17T00:00:00"
1
Fantastic Hotel at a great price Can't say anything negative about the hotel. It was the first time I have stayed in New York and I was a bit worried that the hotel looked a little bit out of the way. I couldn't have been more wrong. It is ideally placed near to Penn Station, which is just a 5 min walk or very short subway journey away. The subway up to Central Park or down to South Ferry is right on the door step. The upmarket shops of Chelsea are nearby, as is the Highline which was a lovely walk on a warm afternoon. I walked to and from Times Square area on an evening, and went in a couple of the local bars. I felt completely at ease at all times and enjoyed the experience of seeing NY at night. The hotel room I had was very spacious, spotless and had all the facilities I required, including free Wi-Fi. All the staff were courteous and helpful. I would recommend this hotel to anyone wanting a competively priced, well positioned and customer friendly place to stay in NY.
988
__label__en
140,795,128
5F1FDC7636A637A4B378093C3450A187
This Detroit Hotel Surprised Me!
The hotel from the outside is very impressive, inside it was very spacious and blew me away. I had a room on the 7th floor,but they do have lifts. The receptionists were helpful. A valet took our bags upto the room, and I recommend you give him a tip as they really do work hard to make your arrival smooth.The room itself was massive. I looked at the 2 double beds and saw how tidy and comfortable they both were. The TV was great and the mini bar had a good selection of drinks and snacks. The Bathroom was something else,Luxurious, it was so big, it had a shower, toilet and bath but separated in different small rooms. So I was really happy. I had a play and stay package which mean't you could have a go in the casino, well worth doing this. This Hotel has various restaurants to suit everyone and the portions are Big. Highly recommended. I stayed here so I could visit the Motown Museum with my Family and it wasn't too far away. I also had a view of the bridge to Canada!
5
5
5
5
5
5
2,012
"2012-09-20T00:00:00"
1
This Detroit Hotel Surprised Me! The hotel from the outside is very impressive, inside it was very spacious and blew me away. I had a room on the 7th floor,but they do have lifts. The receptionists were helpful. A valet took our bags upto the room, and I recommend you give him a tip as they really do work hard to make your arrival smooth.The room itself was massive. I looked at the 2 double beds and saw how tidy and comfortable they both were. The TV was great and the mini bar had a good selection of drinks and snacks. The Bathroom was something else,Luxurious, it was so big, it had a shower, toilet and bath but separated in different small rooms. So I was really happy. I had a play and stay package which mean't you could have a go in the casino, well worth doing this. This Hotel has various restaurants to suit everyone and the portions are Big. Highly recommended. I stayed here so I could visit the Motown Museum with my Family and it wasn't too far away. I also had a view of the bridge to Canada!
1,012
__label__en
127,206,473
BECC677CC682B17432F82296AAB3DEEC
First class
the prperty is above average but the hotel stands out because of its staff ! From Angelica at the front desk ,to Genevee at the Zocca bar, and of course you cant go wrong with a reccomendation from Sandra at the concierge desk and my exit was was handled efficienlty by joe Fonseca all in all 5 star service!!!
5
5
5
5
5
5
2,012
"2012-04-03T00:00:00"
1
First class the prperty is above average but the hotel stands out because of its staff ! From Angelica at the front desk ,to Genevee at the Zocca bar, and of course you cant go wrong with a reccomendation from Sandra at the concierge desk and my exit was was handled efficienlty by joe Fonseca all in all 5 star service!!!
322
__label__en
136,326,316
D0FD4DD51A9DBFD32EECAA5E08E7031B
Nice location. Not worth the money!
This hotel in any other location would be less than half the price. It is average at best, they just seem to missing the little things that a true $300/night hotel would offer. No mini bar, had an ocean front room, but only the second floor so a great a view of the battleship, and a cruise ship. The beds and sheets are not one would expect. The service in the restaurant bar is poor. If you want to stay on the wharf, it's a great spot, but for less money you could move up the hill and have a better view of the bay.
3
4
1
5
2
2
2,012
"2012-08-05T00:00:00"
1
Nice location. Not worth the money! This hotel in any other location would be less than half the price. It is average at best, they just seem to missing the little things that a true $300/night hotel would offer. No mini bar, had an ocean front room, but only the second floor so a great a view of the battleship, and a cruise ship. The beds and sheets are not one would expect. The service in the restaurant bar is poor. If you want to stay on the wharf, it's a great spot, but for less money you could move up the hill and have a better view of the bay.
555
__label__en
128,226,265
36460E894D4BEA6188BA353354D00D3B
Dont ever stay at this hotel!
I thought that it had ben renovated and was up to par, especially for the prices they charge....my room smelled like smoke, the tv remote didnt work, only 1 lamp worked, the bed looked like it was just slept in, then to top it all off once I got that straight, when I woke up the next moring I had been bitten by something all over my back, whatever bit me made me sick as hell I was throwing up,fever and my pressure went up had to go to the ER, so beware they arent clean and have insects that will attack you at night, Ill never ever go there again or refer anyone! they need to be shut down and deep cleaned throughly!!!!!! They nasty as hell, should only charge 25 per damn room!!!!
1
1
1
3
1
1
2,012
"2012-04-20T00:00:00"
1
Dont ever stay at this hotel! I thought that it had ben renovated and was up to par, especially for the prices they charge....my room smelled like smoke, the tv remote didnt work, only 1 lamp worked, the bed looked like it was just slept in, then to top it all off once I got that straight, when I woke up the next moring I had been bitten by something all over my back, whatever bit me made me sick as hell I was throwing up,fever and my pressure went up had to go to the ER, so beware they arent clean and have insects that will attack you at night, Ill never ever go there again or refer anyone! they need to be shut down and deep cleaned throughly!!!!!! They nasty as hell, should only charge 25 per damn room!!!!
717
__label__en
145,377,938
41AC744E2997411FDEE1CDEDCC9838A0
Check in clerk Ricky Alvarez
Ricky was warm, friendly & pleasant to deal with. My daughter & I were traveling with friends on a college visit and he found a way to check us in at the same time and on the same floor in minutes in spite of first finding out that we were on separate floors and only one room was ready. Because of his diligence and attention to customer service we were able to get to our college visit on time.
3
3
4
5
3
3
2,012
"2012-11-14T00:00:00"
1
Check in clerk Ricky Alvarez Ricky was warm, friendly & pleasant to deal with. My daughter & I were traveling with friends on a college visit and he found a way to check us in at the same time and on the same floor in minutes in spite of first finding out that we were on separate floors and only one room was ready. Because of his diligence and attention to customer service we were able to get to our college visit on time.
425
__label__en
143,772,939
97C6807B0B06203CED70AEF90B5AB18F
Very Bad Area
The hotel is not expensive and in the city center, I booked it during my trip all around the USA thinking it was a good deal. When we arrived we realized that that area, even if very central, is one of the most dangerous in S. Francisco. The hotel and rooms are very basic but they seemed clean, the staff was nice. The problem is that the area is full of homeless, prostitutes, alchool and drug addicted people that keep on stopping you asking for money (at least this is what happened to us). However, the part we disliked the most is that elevators that bring you to the rooms floors are on the street, even if they work only with the magnetic room card we didn't feel safe, anybody could potentuially and easily access your room's door, moreover, during our (1 night) stay someone went into the car park and broke the glass of a hotel guest car (car park entrance is open on the street as well). So my opinion is: there is nothing bad against the rooms or the staff, but if you are a tourist, which means walking with money, camera etc etc this is not the right place to stay in S.Francisco. After one night we left and went too Fisherman's wharf, even if it is very touristic, it is safe and we enjoyed our stay without any worry.
2
3
3
1
3
3
2,012
"2012-10-26T00:00:00"
1
Very Bad Area The hotel is not expensive and in the city center, I booked it during my trip all around the USA thinking it was a good deal. When we arrived we realized that that area, even if very central, is one of the most dangerous in S. Francisco. The hotel and rooms are very basic but they seemed clean, the staff was nice. The problem is that the area is full of homeless, prostitutes, alchool and drug addicted people that keep on stopping you asking for money (at least this is what happened to us). However, the part we disliked the most is that elevators that bring you to the rooms floors are on the street, even if they work only with the magnetic room card we didn't feel safe, anybody could potentuially and easily access your room's door, moreover, during our (1 night) stay someone went into the car park and broke the glass of a hotel guest car (car park entrance is open on the street as well). So my opinion is: there is nothing bad against the rooms or the staff, but if you are a tourist, which means walking with money, camera etc etc this is not the right place to stay in S.Francisco. After one night we left and went too Fisherman's wharf, even if it is very touristic, it is safe and we enjoyed our stay without any worry.
1,249
__label__en
136,531,223
0C46671484DE94B5453BBCE13862B532
I <3 New York
This is my third time in New York City and I had an amazing experience every time. This is my first time at a 5-star hotel and it was tremendous. The service was impeccable. I could not be happier with The Peninsula. From the start, the staff are very friendly and helpful. From the bell boy who chatted us up to the concierge who spoke French for your convenience. Everyone smiled and greeted us. The spectacular staircase entry to the beautiful, spacious rooms. Love is certainly in the details. Everything you need is in your room: stationary items, a sewing kit, jogging route, plush slippers, free newspaper delivery, A/C control panel, mood lighting AND music in the bathroom. And on and on. Strangely, no coffee maker. There's complimentary coffee at the pool. The breakfast restaurant was near-perfect. We were forgotten about on the first day because we were in the other room, not the main room. Second day, my eggs were not prepared correctly. Wouldn't be a big issue if it weren't for the 5-star rating. They apologized repeatedly and comped my meal. I do think $9 for a cup of coffee is pretty steep. No matter, through Expedia, we got a $90 breakfast credit per room, per day. Great value. I will be back in September.
5
5
5
5
5
5
2,012
"2012-08-07T00:00:00"
1
I <3 New York This is my third time in New York City and I had an amazing experience every time. This is my first time at a 5-star hotel and it was tremendous. The service was impeccable. I could not be happier with The Peninsula. From the start, the staff are very friendly and helpful. From the bell boy who chatted us up to the concierge who spoke French for your convenience. Everyone smiled and greeted us. The spectacular staircase entry to the beautiful, spacious rooms. Love is certainly in the details. Everything you need is in your room: stationary items, a sewing kit, jogging route, plush slippers, free newspaper delivery, A/C control panel, mood lighting AND music in the bathroom. And on and on. Strangely, no coffee maker. There's complimentary coffee at the pool. The breakfast restaurant was near-perfect. We were forgotten about on the first day because we were in the other room, not the main room. Second day, my eggs were not prepared correctly. Wouldn't be a big issue if it weren't for the 5-star rating. They apologized repeatedly and comped my meal. I do think $9 for a cup of coffee is pretty steep. No matter, through Expedia, we got a $90 breakfast credit per room, per day. Great value. I will be back in September.
1,247
__label__en
132,101,726
054A0AEA532F3A19DE8FA08B7AAD0028
Overpriced, but interesting
I stayed at Yotel NY for 3 nights in June 2012. Above all else, the hotel certainly is interesting. It's design and operation is very unique, from the lack of receptionists (you check in and out yourself using computer kiosks) to the odd purple lighting found throughout the entire hotel. From a comfort standpoint, the bed was quite hard, and the placement of the central A/C vent was positioned such that it blew directly onto my face when sleeping. Both of those were negatives in my opinion. Also, the room rates are pretty out of control at this place, considering how far west the hotel is (it's a good 10 minute walk to the nearest subway stop). I would not stay here again unless the rate was a fantastic deal and there were no other more convenient options.
3
4
2
2
3
3
2,012
"2012-06-16T00:00:00"
1
Overpriced, but interesting I stayed at Yotel NY for 3 nights in June 2012. Above all else, the hotel certainly is interesting. It's design and operation is very unique, from the lack of receptionists (you check in and out yourself using computer kiosks) to the odd purple lighting found throughout the entire hotel. From a comfort standpoint, the bed was quite hard, and the placement of the central A/C vent was positioned such that it blew directly onto my face when sleeping. Both of those were negatives in my opinion. Also, the room rates are pretty out of control at this place, considering how far west the hotel is (it's a good 10 minute walk to the nearest subway stop). I would not stay here again unless the rate was a fantastic deal and there were no other more convenient options.
794
__label__en
136,081,967
2D6492B4DA5738A3E7CD717C5F426D65
Good location
Stayed here 3 nights 22nd floor, not much I can add that has'nt been said except that we found the large Shaws store just across the road very handy for meals if you don't want to pay for expensive restaurant or room service food. This is a good tourist choice hotel not too far from the city sights, the bell staff were very friendly and knowledgeable. The hotel is connected by a walkway right to the shopping mall across the street and the Boston duck tours are just outside. Wireless Internet was available free in the lobby but in this class of hotel should be available free or minimal cost for guests in the rooms. I would stay here again
4
4
4
4
4
3
2,012
"2012-08-02T00:00:00"
1
Good location Stayed here 3 nights 22nd floor, not much I can add that has'nt been said except that we found the large Shaws store just across the road very handy for meals if you don't want to pay for expensive restaurant or room service food. This is a good tourist choice hotel not too far from the city sights, the bell staff were very friendly and knowledgeable. The hotel is connected by a walkway right to the shopping mall across the street and the Boston duck tours are just outside. Wireless Internet was available free in the lobby but in this class of hotel should be available free or minimal cost for guests in the rooms. I would stay here again
659
__label__en
133,299,325
434BA23BDB0D66C4A4107E39CF185706
Nice place to stay
It's a great location with great views of the city/Lake Michigan. The lobby is really nice, but seems a little stuffy. The staff is wonderful and the rooms are comfortable (aside from the tiny bathrooms). We enjoyed our visit.
4
5
5
5
4
5
2,012
"2012-07-02T00:00:00"
1
Nice place to stay It's a great location with great views of the city/Lake Michigan. The lobby is really nice, but seems a little stuffy. The staff is wonderful and the rooms are comfortable (aside from the tiny bathrooms). We enjoyed our visit.
245
__label__en
143,080,510
A582085C0C8888179ED40914F357E3CC
Not great - no a/c when wanted!
I went with my mom this week - the hotel is very shabby, the furniture in our room seriously needs to get put out to pasture. What's more, the room was so hot when we got in - so we go to the thermostat and put it down and start the fan and figure by the time we get back from dinner it'll be fine. We get back from dinner and it's even warmer! We call down and they tell us that they have turned off the a/c because they're turning on the heat for the winter months. So we get no a/c! So the girl tells us to open our windows in order to get fresh air - which open out onto the *very busy* parkway full of cars, honking, ambulances, and police. No matter how late it is, there's the noise! What the hell kind of hotel is this!? I live in Canada and none of our hotels prevent us from having a cool room if we would like it no matter what time of the year! This is ridiculous and so is this hotel. I had come here based on reviews and that it was supposed to be a worthy establishment - not.ever.coming.again.
2
3
2
4
2
2
2,012
"2012-10-17T00:00:00"
1
Not great - no a/c when wanted! I went with my mom this week - the hotel is very shabby, the furniture in our room seriously needs to get put out to pasture. What's more, the room was so hot when we got in - so we go to the thermostat and put it down and start the fan and figure by the time we get back from dinner it'll be fine. We get back from dinner and it's even warmer! We call down and they tell us that they have turned off the a/c because they're turning on the heat for the winter months. So we get no a/c! So the girl tells us to open our windows in order to get fresh air - which open out onto the *very busy* parkway full of cars, honking, ambulances, and police. No matter how late it is, there's the noise! What the hell kind of hotel is this!? I live in Canada and none of our hotels prevent us from having a cool room if we would like it no matter what time of the year! This is ridiculous and so is this hotel. I had come here based on reviews and that it was supposed to be a worthy establishment - not.ever.coming.again.
1,041
__label__en
138,731,076
586D19FD495ABC0BF422491A6136EDDB
Love this place!
The front desk staff and the restaurant provide Excellent Service. This hotel is steps from Pike Place- In an Outstanding location. The Lovely Room was spacious, sparkling, comfy and had a great view (#705). There were Coupons Galore (2 $20 coupons for the restaurant/ 2 cocktail coupons) so it was a really good value. We would absolutely stay here again when in Seattle.
5
5
5
5
5
5
2,012
"2012-08-28T00:00:00"
1
Love this place! The front desk staff and the restaurant provide Excellent Service. This hotel is steps from Pike Place- In an Outstanding location. The Lovely Room was spacious, sparkling, comfy and had a great view (#705). There were Coupons Galore (2 $20 coupons for the restaurant/ 2 cocktail coupons) so it was a really good value. We would absolutely stay here again when in Seattle.
389
__label__en
132,572,292
B6798F95E5B27DC9AB9176225005087D
Nice Hotel near Ohio State Univ
This was a nice hotel. Very clean. Only thing that appeared to be dirty was the dust ruffle on the bed. I didn't hear any noise. About 3 miles from main OSU campus. Indoor pool was nice and water clear, but they need to clean the tile at the water level- quite a bit of build up there. Breakfast was average- but some of us don't like cheese in our eggs. Beds were average. Pillows were marked for Firm or Soft My only critiques would be: parking lot is small- if you're pulling a trailer, you will have to detach or park somewhere nearby. We reserved a room for 4 yet the towel setup was for 3- I find this pretty common. The reservation is for four, everything is ready to go when I check in. Why not the extra towels- so I make a trip to the desk. I would definitely stay here again. And probably will.
4
4
3
5
4
3
2,012
"2012-06-23T00:00:00"
1
Nice Hotel near Ohio State Univ This was a nice hotel. Very clean. Only thing that appeared to be dirty was the dust ruffle on the bed. I didn't hear any noise. About 3 miles from main OSU campus. Indoor pool was nice and water clear, but they need to clean the tile at the water level- quite a bit of build up there. Breakfast was average- but some of us don't like cheese in our eggs. Beds were average. Pillows were marked for Firm or Soft My only critiques would be: parking lot is small- if you're pulling a trailer, you will have to detach or park somewhere nearby. We reserved a room for 4 yet the towel setup was for 3- I find this pretty common. The reservation is for four, everything is ready to go when I check in. Why not the extra towels- so I make a trip to the desk. I would definitely stay here again. And probably will.
838
__label__en
124,440,554
F48B9E62A4D2315BCBA89BDCD1C7C10A
Not What I Expected and the Neighboorhood....
A series of issues...... 1. Neighborhood: I thought I stayed here before, but don't remember it being this bad. I wanted to stay around Penn and Port Authority to be in walking distance to both, but when I walked from Penn Station to the hotel, it got worse and worse as I got close. Your neighbors at the hotel are 2 porn shops and the NY Parole Office. 2. The Little Things: first when I checked in they told me that there would be a Welcome Letter in the room with the internet access code in it. There was no letter. (at least internet is complimentary) 3. I turned on the TV and there was no picture - "no signal" floating around the screen for two hours until it came on. 4. There was no room service menu - one had to be sent up. (delay delay). When I called for room service they said they were too busy and could they call back in 10 minutes. 20 minutes later they called. I ordered food and asked what sodas they had. I ordered the Sprite. 10 minutes later they called back - no Sprite! 5. No real lobby - I should have remembered this, but I was planning to meet colleagues and interview some candidates in the hotel lobby but there was none. (also embarrassed about asking them to meet me in this neighborhood). I was able to use the bistro in the back but it was just a little awkward. 6. My favorite - the room got pretty warm in the evening so i went to the AC/heating unit on the wall and opened the little door. Inside there was a little sign that instructed you to use the wall unit. I went to the wall unit and there was nothing lit on the LED display. I pushed all the buttons more than once and could not get anything to work. I pried the unit off the wall (made to be able to do this) to check to see if there was a loose wire, and guess what? There were no wires connecting anything to anything! So unless this was a wireless unit that still did not work, it was a total sham and illusion that the customer had control of room temperature. I ended up opening the window which was pretty noisy! The people were great, nice and friendly, but there are far too many options in NYC to bring me back to this hotel.
3
2
2
1
2
2
2,012
"2012-02-11T00:00:00"
1
Not What I Expected and the Neighboorhood.... A series of issues...... 1. Neighborhood: I thought I stayed here before, but don't remember it being this bad. I wanted to stay around Penn and Port Authority to be in walking distance to both, but when I walked from Penn Station to the hotel, it got worse and worse as I got close. Your neighbors at the hotel are 2 porn shops and the NY Parole Office. 2. The Little Things: first when I checked in they told me that there would be a Welcome Letter in the room with the internet access code in it. There was no letter. (at least internet is complimentary) 3. I turned on the TV and there was no picture - "no signal" floating around the screen for two hours until it came on. 4. There was no room service menu - one had to be sent up. (delay delay). When I called for room service they said they were too busy and could they call back in 10 minutes. 20 minutes later they called. I ordered food and asked what sodas they had. I ordered the Sprite. 10 minutes later they called back - no Sprite! 5. No real lobby - I should have remembered this, but I was planning to meet colleagues and interview some candidates in the hotel lobby but there was none. (also embarrassed about asking them to meet me in this neighborhood). I was able to use the bistro in the back but it was just a little awkward. 6. My favorite - the room got pretty warm in the evening so i went to the AC/heating unit on the wall and opened the little door. Inside there was a little sign that instructed you to use the wall unit. I went to the wall unit and there was nothing lit on the LED display. I pushed all the buttons more than once and could not get anything to work. I pried the unit off the wall (made to be able to do this) to check to see if there was a loose wire, and guess what? There were no wires connecting anything to anything! So unless this was a wireless unit that still did not work, it was a total sham and illusion that the customer had control of room temperature. I ended up opening the window which was pretty noisy! The people were great, nice and friendly, but there are far too many options in NYC to bring me back to this hotel.
2,178
__label__en
140,506,061
04BC3AC93A6CFDD31696197EA03DD6B2
Jewel of San Antonio - Slightly Faded
In over 20 years of booking rooms, we last stayed at the Fairmount on September 13 - 16, 2012. We truly enjoy the quiet, the ambience, the antique furniture and plush furnishings. Staff are very helpful and very accommodating. Yes, it is a bit frayed and worn, but warmer and more inviting than the mega boxes. Will definitely stay again and hope that renovations to update are in the works.
4
5
5
5
4
4
2,012
"2012-09-17T00:00:00"
1
Jewel of San Antonio - Slightly Faded In over 20 years of booking rooms, we last stayed at the Fairmount on September 13 - 16, 2012. We truly enjoy the quiet, the ambience, the antique furniture and plush furnishings. Staff are very helpful and very accommodating. Yes, it is a bit frayed and worn, but warmer and more inviting than the mega boxes. Will definitely stay again and hope that renovations to update are in the works.
429
__label__en
136,992,072
CD7C90217F150446754E55338CC5A5CB
BRAND NEW ROOMS
The bed are incredible!!!everything in the room is new and top quality.the service is amazing,also for staying in san francisco it was amazing to get free parking. breakfat was simple but sufficent.we will definitely go back!!!
4
4
4
3
5
3
2,012
"2012-08-12T00:00:00"
1
BRAND NEW ROOMS The bed are incredible!!!everything in the room is new and top quality.the service is amazing,also for staying in san francisco it was amazing to get free parking. breakfat was simple but sufficent.we will definitely go back!!!
243
__label__en
135,435,241
C18A2FBFBE4EDBB648B3F6861A463BA9
Excellent hotel.........
I have stayed at this hotel twice this past year for business. When the reservations were first made I was a bit apprehensive because while it is close to Times Square, it is not in my opinion in one of the most desirable locations in the city. I have to say, that I was so incredibly impressed with this hotel and its amenities. First and foremost, the rooms are so nice and clean and brand new! The beds and pillows to die for! I was there for 3 nights and slept like a baby. Couldn't even hear the noise outside. The halls are small but yet you don't feel like your room is too close to your neighbor. For someone travelling alone, hotel hallways creep me out a bit but not this one. You feel extremely safe at this hotel. The location is good, close to Times Square but nothing fancy. I like the proximity to 5th Avenue and the shopping. The personnel at this hotel are the greatest. I liked having the hotel for breakfast meetings but I must say don't waste your time there for breakfast. Service is slow and they run out of stuff and keep you waiting. There are alot of great breakfast options along Broadway and 5th Avenue. If you are driving into the city, make sure that you park on W32nd Street and Broadway because this is the discount lot for this hotel. My recommendation would be to drop off your luggage at the hotel and then drive to the parking garage. There is always plenty of room in front of the hotel to unload. I had to go inside and get a front desk person because the cops gave me a hard time but the personnel came outside and it was not a problem. Great hotel, would highly recommend it. My husband and son stayed there this year when they went to see a Rangers game and the location is perfect!
5
5
5
4
5
5
2,012
"2012-07-26T00:00:00"
1
Excellent hotel......... I have stayed at this hotel twice this past year for business. When the reservations were first made I was a bit apprehensive because while it is close to Times Square, it is not in my opinion in one of the most desirable locations in the city. I have to say, that I was so incredibly impressed with this hotel and its amenities. First and foremost, the rooms are so nice and clean and brand new! The beds and pillows to die for! I was there for 3 nights and slept like a baby. Couldn't even hear the noise outside. The halls are small but yet you don't feel like your room is too close to your neighbor. For someone travelling alone, hotel hallways creep me out a bit but not this one. You feel extremely safe at this hotel. The location is good, close to Times Square but nothing fancy. I like the proximity to 5th Avenue and the shopping. The personnel at this hotel are the greatest. I liked having the hotel for breakfast meetings but I must say don't waste your time there for breakfast. Service is slow and they run out of stuff and keep you waiting. There are alot of great breakfast options along Broadway and 5th Avenue. If you are driving into the city, make sure that you park on W32nd Street and Broadway because this is the discount lot for this hotel. My recommendation would be to drop off your luggage at the hotel and then drive to the parking garage. There is always plenty of room in front of the hotel to unload. I had to go inside and get a front desk person because the cops gave me a hard time but the personnel came outside and it was not a problem. Great hotel, would highly recommend it. My husband and son stayed there this year when they went to see a Rangers game and the location is perfect!
1,747
__label__en
135,476,072
8FBEE64125F6874C9E41A40BDE868E14
Super place !
My mother and I stayed at the Hotel Giraffe for the first time in June. In our opinion, we thought the hotel was GREAT. The location was convenient. It was quite warm when we visited the city so there was always iced water w/ lemons ready for us to drink in the lobby. This was quite nice! Also, there is complimentary breakfast which we thoroughly appreciated. There was turn down service at night and small chocolates were left which were a delight to us. I recommend this hotel and certainly will return to this hotel when it comes time to visit my relatives again.
4
5
4
5
4
4
2,012
"2012-07-26T00:00:00"
1
Super place ! My mother and I stayed at the Hotel Giraffe for the first time in June. In our opinion, we thought the hotel was GREAT. The location was convenient. It was quite warm when we visited the city so there was always iced water w/ lemons ready for us to drink in the lobby. This was quite nice! Also, there is complimentary breakfast which we thoroughly appreciated. There was turn down service at night and small chocolates were left which were a delight to us. I recommend this hotel and certainly will return to this hotel when it comes time to visit my relatives again.
583
__label__en
133,193,406
FBE6337895DDB52EB0F7D3EE4EF114A1
Nice hotel; close to Midway
Stayed at the Carlton Inn based on reviews, location and price and wasn't disappointed. Stayed one night before flight from Midway; airport is about a five minute drive away. Room was rather large and even though we were facing Archer Street, it wasn't too loud. Sheets were a bit scratchy. Enjoyed the use of free wireless Internet. Staff was friendly and helpful; had a list of restaurants that delivered readily available. One thing I noticed was the number of staff; unlike many reasonably priced hotels that are run with minimal staff, there were a good number of staff available for assistance.
4
3
4
4
3
3
2,012
"2012-07-01T00:00:00"
1
Nice hotel; close to Midway Stayed at the Carlton Inn based on reviews, location and price and wasn't disappointed. Stayed one night before flight from Midway; airport is about a five minute drive away. Room was rather large and even though we were facing Archer Street, it wasn't too loud. Sheets were a bit scratchy. Enjoyed the use of free wireless Internet. Staff was friendly and helpful; had a list of restaurants that delivered readily available. One thing I noticed was the number of staff; unlike many reasonably priced hotels that are run with minimal staff, there were a good number of staff available for assistance.
628
__label__en
130,761,010
D1039DF93992146C34A0B88D6EC75D12
Nice, good location!
Enjoyed this hotel.....I loved the walk-in shower! It was very nice and clean! The bed was soft and comfortable. Really good location too! The walk to Independence Hall is not too long, only about twenty minutes. The only complaint is that our room had scotch tape on the wall. It looks like the wall had a crack in it and they used scotch tape to hide/fix it. Wasn't really a big deal, but I'm surprised that they fixed it that way. Overall, a good hotel and very clean.
5
5
5
5
4
5
2,012
"2012-05-28T00:00:00"
1
Nice, good location! Enjoyed this hotel.....I loved the walk-in shower! It was very nice and clean! The bed was soft and comfortable. Really good location too! The walk to Independence Hall is not too long, only about twenty minutes. The only complaint is that our room had scotch tape on the wall. It looks like the wall had a crack in it and they used scotch tape to hide/fix it. Wasn't really a big deal, but I'm surprised that they fixed it that way. Overall, a good hotel and very clean.
492
__label__en
142,478,058
603D7D9606EA6402E174F1F302992FA5
Chicago Marathon Stay
The location and price of the hotel was perfect for the marathon. The rooms look like they've been recently updated and were very clean. The breakfast was very good and plenty of it. Marathon morning they provided an early breakfast for the runners which was perfect! Great stay and we highly recommend it - especially for marathon weekend.
4
4
5
5
4
5
2,012
"2012-10-10T00:00:00"
1
Chicago Marathon Stay The location and price of the hotel was perfect for the marathon. The rooms look like they've been recently updated and were very clean. The breakfast was very good and plenty of it. Marathon morning they provided an early breakfast for the runners which was perfect! Great stay and we highly recommend it - especially for marathon weekend.
362
__label__en
132,246,371
09BE4A2B6553D6FA5ECAB51587CF94C3
Good hotel in a great location!
Got this hotel via Priceline, but could have booked direct for $5 more. Smallish room, but that's New York. Great location! Subway stop on the corner. Walking distance to many attractions. Room was clean and quiet. Ordered a refrigerator, which they brought up quickly. Bed comfortable. Everything worked. Plenty of outlets and flat screen tv. Lobby average. There was a bar with people hanging out at all hours, but we didn't use it. No coffee maker in room, but plenty of coffee shops nearby. Security at night by elevators was appreciated. All in all, we recommend and would return.
4
4
5
5
3
4
2,012
"2012-06-18T00:00:00"
1
Good hotel in a great location! Got this hotel via Priceline, but could have booked direct for $5 more. Smallish room, but that's New York. Great location! Subway stop on the corner. Walking distance to many attractions. Room was clean and quiet. Ordered a refrigerator, which they brought up quickly. Bed comfortable. Everything worked. Plenty of outlets and flat screen tv. Lobby average. There was a bar with people hanging out at all hours, but we didn't use it. No coffee maker in room, but plenty of coffee shops nearby. Security at night by elevators was appreciated. All in all, we recommend and would return.
618
__label__en
131,601,220
6A253060D3ED6241C8A87E4C4EA2AFEC
Bullfinch hotel in Boston
The room was small but it was in a great location and the staff were very helpful. We could walk to public transportation, Quincy Matket and the north end.
4
5
5
5
3
5
2,012
"2012-06-09T00:00:00"
1
Bullfinch hotel in Boston The room was small but it was in a great location and the staff were very helpful. We could walk to public transportation, Quincy Matket and the north end.
181
__label__en
126,328,552
A3248A16C5A8754878860B4F6439F0DF
A Great Stay in an Amazing Location
There are 3 keys to this amazing hotel - the beds are incredibly comfortable, the location is perfect for those looking to spend time in Boystown/Lakeview, and the staff are second to none. My decision to say here (and not earn rewards pts) was a gamble, but I won on this one. I will definately be telling my friends about this place and returning here in the future.
5
5
4
5
4
5
2,012
"2012-03-19T00:00:00"
1
A Great Stay in an Amazing Location There are 3 keys to this amazing hotel - the beds are incredibly comfortable, the location is perfect for those looking to spend time in Boystown/Lakeview, and the staff are second to none. My decision to say here (and not earn rewards pts) was a gamble, but I won on this one. I will definately be telling my friends about this place and returning here in the future.
404
__label__en
141,640,791
192869710D64C4FF83A15B407A0A00E1
Excellent Hotel
As several other reviewers have stated, the rooms are a bit on the small side but other than this we had no complaints whatsoever. The location of the hotel is excellent with the empire state building being just across the road and lots of other attractions easily within walking distance providing you are reasonably fit. There is also a subway station only a 5 minute walk away. The hotel itself is very clean and the rooms are visited every day. All the staff we encountered were friendly and helpful and the rooms amenities were excellent. All told we would have no hesitation recommending this hotel to anyone.
5
5
5
5
5
5
2,012
"2012-09-30T00:00:00"
1
Excellent Hotel As several other reviewers have stated, the rooms are a bit on the small side but other than this we had no complaints whatsoever. The location of the hotel is excellent with the empire state building being just across the road and lots of other attractions easily within walking distance providing you are reasonably fit. There is also a subway station only a 5 minute walk away. The hotel itself is very clean and the rooms are visited every day. All the staff we encountered were friendly and helpful and the rooms amenities were excellent. All told we would have no hesitation recommending this hotel to anyone.
631
__label__en
144,843,303
3AEE76ED623E7028FC9868D21C35C066
Good and Bad...
I love the hotel, I had an amazing time visiting my husband while he is in tech school at Lackland Air Force Base...Although the guest are very rude and loud, I had to change rooms because of loud guest on my floor(2nd) and guest jumping and playing around on top of me on the 3rd floor. It was 11:30pm, I really needed to get rest after a long drive.. I moved to the 1st floor and it was very peaceful then. However, I did try to look over the noises from 8pm from when they started until I could not take anymore. My first guestroom was not very clean the second was very clean.
4
4
5
5
4
4
2,012
"2012-11-07T00:00:00"
1
Good and Bad... I love the hotel, I had an amazing time visiting my husband while he is in tech school at Lackland Air Force Base...Although the guest are very rude and loud, I had to change rooms because of loud guest on my floor(2nd) and guest jumping and playing around on top of me on the 3rd floor. It was 11:30pm, I really needed to get rest after a long drive.. I moved to the 1st floor and it was very peaceful then. However, I did try to look over the noises from 8pm from when they started until I could not take anymore. My first guestroom was not very clean the second was very clean.
596
__label__en
130,819,593
9794F16E144B42DC0B027B46C3B8B1F0
Great location and nice accomodations
I've stayed twice at the Fairmont San Jose, once in each tower. The location is perfect for business travel: just 10-15min from the airport, centrally located downtown with tons of restaurants, bars, movie theater, museums, all within walking distance. The lobby in the main tower is great for meeting coworkers for a drink. The rooms are spacious, clean, comfortable - quite adequate for business travel. The rooms in the second tower are newer and quieter. I see in other reviews that people had problems with the service (particularly check-in) - I had none of these issues - check-in and check-out were uneventful. The parking and breakfast is quite expensive so beware. You can have a good breakfast at a much cheaper price at several of the coffee shops or restaurants close by. The only reason that I didn't give it an Excellent rating is that it doesn't have anything that really stands out compared to some of the other large hotels in the area.
4
4
4
5
4
5
2,012
"2012-05-28T00:00:00"
1
Great location and nice accomodations I've stayed twice at the Fairmont San Jose, once in each tower. The location is perfect for business travel: just 10-15min from the airport, centrally located downtown with tons of restaurants, bars, movie theater, museums, all within walking distance. The lobby in the main tower is great for meeting coworkers for a drink. The rooms are spacious, clean, comfortable - quite adequate for business travel. The rooms in the second tower are newer and quieter. I see in other reviews that people had problems with the service (particularly check-in) - I had none of these issues - check-in and check-out were uneventful. The parking and breakfast is quite expensive so beware. You can have a good breakfast at a much cheaper price at several of the coffee shops or restaurants close by. The only reason that I didn't give it an Excellent rating is that it doesn't have anything that really stands out compared to some of the other large hotels in the area.
992
__label__en
134,484,796
DACDE7D1A6367DAAB002CA5020B908AE
Good hotel, slightly dated but good
stayed here in may, good hotel, rooms are good, lobby dated. cafe downstairs was good, bellboy was awesome. good location
4
5
5
3
5
5
2,012
"2012-07-16T00:00:00"
1
Good hotel, slightly dated but good stayed here in may, good hotel, rooms are good, lobby dated. cafe downstairs was good, bellboy was awesome. good location
157
__label__en
132,223,096
E95B2F4F5CE167B8D66D65BE52A59024
Great Location
This was our first time staying at a Hyatt in a few years and we would certainly stay at this hotel again. Due to the train schedule, we arrived before the stated check in time. To our surprise, we were given a room immediately. I call myself a "hotel fool" because I check every thing in a room before we decide if it is acceptable. I had no complaints or concerns whatsoever. This is a huge property and very busy; however, every aspect of service we encountered from the bellmen, front desk, gift shop, general workers, housekeeping and concierge exemplified their slogan of "exceptional stay". We never had to wait more than a minute for the elevator. I had an unusual request due to my negligence and it was handled seamlessly. The location was great for walking to the places we wanted to go in the city and the bus we needed was right across the street from the hotel. We were celebrating our 42nd wedding anniversary and had a wonderful time.
5
5
4
5
5
4
2,012
"2012-06-18T00:00:00"
1
Great Location This was our first time staying at a Hyatt in a few years and we would certainly stay at this hotel again. Due to the train schedule, we arrived before the stated check in time. To our surprise, we were given a room immediately. I call myself a "hotel fool" because I check every thing in a room before we decide if it is acceptable. I had no complaints or concerns whatsoever. This is a huge property and very busy; however, every aspect of service we encountered from the bellmen, front desk, gift shop, general workers, housekeeping and concierge exemplified their slogan of "exceptional stay". We never had to wait more than a minute for the elevator. I had an unusual request due to my negligence and it was handled seamlessly. The location was great for walking to the places we wanted to go in the city and the bus we needed was right across the street from the hotel. We were celebrating our 42nd wedding anniversary and had a wonderful time.
966
__label__en
132,997,845
17CE01EEC378BE8AA9E4AB1A0AA93F06
Room #911
We were assigned a room on the 18th floor, I noticed it was only several feet way from the main elevator corridor. Previous experiences lead me to believe all rooms near any elevators can be arena's for loud talking and coarse conversation. Of course I made my way back down to the registration desk pleading for alternative room. The staff at front desk were apologetic and accommodating. I recognize 911 as a national disaster. But our room in 911 was very quiet, clean, and pleasant... There are two city bus stops across the street from the Renaissance Hotel. Keep in mind most buses are free within the downtown area of Seattle. Taking a local bus can be adventurous in this upbeat city with a diverse moving crowd. Overall, because of the friendliness and kind staff at the Renaissance, my wife and I would consider coming back here again.
4
5
4
5
4
4
2,012
"2012-06-28T00:00:00"
1
Room #911 We were assigned a room on the 18th floor, I noticed it was only several feet way from the main elevator corridor. Previous experiences lead me to believe all rooms near any elevators can be arena's for loud talking and coarse conversation. Of course I made my way back down to the registration desk pleading for alternative room. The staff at front desk were apologetic and accommodating. I recognize 911 as a national disaster. But our room in 911 was very quiet, clean, and pleasant... There are two city bus stops across the street from the Renaissance Hotel. Keep in mind most buses are free within the downtown area of Seattle. Taking a local bus can be adventurous in this upbeat city with a diverse moving crowd. Overall, because of the friendliness and kind staff at the Renaissance, my wife and I would consider coming back here again.
857
__label__en
126,119,177
273CD1C2C81EDE871E9B65E018D6CF1A
Wonderful Location... Not so great food
The hotel was well kept and had very nice furnishings. The rooms were as described and met the needs of my visit. The hotel location is convenient to COSI, the Palace Theatre, good for a stroll on the Scioto Mile.... all within walking distance. We were given complimentary breakfast which the food was fair, but slightly bland. The staff preparing the food in the breakfast restaurant area were quite pleasant to encounter (smiling, asking about food quality, etc), however I wish I could say the same for the wait staff including the host & hostess. The wait staff as well as host/hostess were not friendly, didn't smile, were not courteous in the least. My first thought was "these folks must really hate their job". It was disappointing considering what wonderful and helpful staff that were present in most every other area of this location Would I stay there again? ABSOLUTELY but next time I will seek breakfast elsewhere.
4
5
4
5
5
4
2,012
"2012-03-14T00:00:00"
1
Wonderful Location... Not so great food The hotel was well kept and had very nice furnishings. The rooms were as described and met the needs of my visit. The hotel location is convenient to COSI, the Palace Theatre, good for a stroll on the Scioto Mile.... all within walking distance. We were given complimentary breakfast which the food was fair, but slightly bland. The staff preparing the food in the breakfast restaurant area were quite pleasant to encounter (smiling, asking about food quality, etc), however I wish I could say the same for the wait staff including the host & hostess. The wait staff as well as host/hostess were not friendly, didn't smile, were not courteous in the least. My first thought was "these folks must really hate their job". It was disappointing considering what wonderful and helpful staff that were present in most every other area of this location Would I stay there again? ABSOLUTELY but next time I will seek breakfast elsewhere.
969
__label__en