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107F94CF8F66D9671A6E15A4E1DD3F18

Great Value

Seek and thou shalt find a deal. We had a conference at the Hyatt by the Capitol but many of us stayed here for price. Turned out to be a nice hotel. It is about 1/2 mile from the metro so some us us walked others took a cab. For the savings, we could have taken a limo and still been ahead. Rooms were clean and updated. It is a few blocks from the 99% camp, but they are harmless and it is avoidable. The bar was a bit pricey so we went to other places nearby.

Great Value Seek and thou shalt find a deal. We had a conference at the Hyatt by the Capitol but many of us stayed here for price. Turned out to be a nice hotel. It is about 1/2 mile from the metro so some us us walked others took a cab. For the savings, we could have taken a limo and still been ahead. Rooms were clean and updated. It is a few blocks from the 99% camp, but they are harmless and it is avoidable. The bar was a bit pricey so we went to other places nearby.

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2B5B1A912CDE97C69CE6350C172981AE

Best stay ever!!!

This was a wonderful hotel in the heart of all the action in Seattle. You are literally right in Pike's Market. I am from Wichita, KS and this hotel was superb. The staff was very professional and friendly, they definitely take customer service to a whole new level. Landon is a great member of the Inn at the Market team. I can't wait to visit Seattle again and stay with you guys!!

Best stay ever!!! This was a wonderful hotel in the heart of all the action in Seattle. You are literally right in Pike's Market. I am from Wichita, KS and this hotel was superb. The staff was very professional and friendly, they definitely take customer service to a whole new level. Landon is a great member of the Inn at the Market team. I can't wait to visit Seattle again and stay with you guys!!

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CAB7F0532A6F7F4402B99D6276D39FC3

Still Smiliing!!!

We booked our room over June 2nd- 3rd 2012....graduation weekend. My daughter celebrated her 5th grade promotion to Middle School @ Towneplace Suites by Marriot..and I must say that it was GREAT!!!!!! Justin @ the Front Desk went above and beyond for us! We bbq'd poolside as the girls splashed away!! When we called for extra pillows @ MIDNIGHT for our pillow fight..we were promptly served and with a SMILE!! As a single mother with two children and 6 kids as guests for the party...the staff was friendly, SUPER HELPFUL, the room and property were clean,cute and quaint. The young lady that worked the breakfast shift on sunday was so patient and kind with us..the food was hot, the fruit was fresh and tthe coffee was DEEE---LIISHH!! THANK YOU ALL SO MUCH FOR A WONDERFUL STAY!!!!!!!!

Still Smiliing!!! We booked our room over June 2nd- 3rd 2012....graduation weekend. My daughter celebrated her 5th grade promotion to Middle School @ Towneplace Suites by Marriot..and I must say that it was GREAT!!!!!! Justin @ the Front Desk went above and beyond for us! We bbq'd poolside as the girls splashed away!! When we called for extra pillows @ MIDNIGHT for our pillow fight..we were promptly served and with a SMILE!! As a single mother with two children and 6 kids as guests for the party...the staff was friendly, SUPER HELPFUL, the room and property were clean,cute and quaint. The young lady that worked the breakfast shift on sunday was so patient and kind with us..the food was hot, the fruit was fresh and tthe coffee was DEEE---LIISHH!! THANK YOU ALL SO MUCH FOR A WONDERFUL STAY!!!!!!!!

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C2EA194B930BEC31382F58EAEEF1F1E5

Excellent location and business friendly

Stayed here for a conference. We nornammlt stay at the Westin but this year the conference was at the Marriott. Nice rooms that were recently updated. Ask for a room with a vew of the Charles River. Also walk down to Newbury street for excellent shopping and places to eat.

Excellent location and business friendly Stayed here for a conference. We nornammlt stay at the Westin but this year the conference was at the Marriott. Nice rooms that were recently updated. Ask for a room with a vew of the Charles River. Also walk down to Newbury street for excellent shopping and places to eat.

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03ECA236A679067D3A891BE9273FD9B1

First time Review

This was a "shot in the dark" reservation. It turned out better than we could have imagined. Not only did we have a front-row seat of the Marathon event at the 25-mile mark, but the facilities and MOSTLTY the Staff are exceptional! They made our stay memorable! We'll be back!

First time Review This was a "shot in the dark" reservation. It turned out better than we could have imagined. Not only did we have a front-row seat of the Marathon event at the 25-mile mark, but the facilities and MOSTLTY the Staff are exceptional! They made our stay memorable! We'll be back!

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B9D0B430595259C15320D340B8748CCC

Home Away from Home - Great Stay !

Hands down, best hotel experience I have had for quite some time ! Checking in was very pleasant with a friendly, smiling staff who treated me more than just a room number. I felt they really appreciated me staying with them. They asked and offered many suggestions to make the best of my stay away from home. The room was extremely spacious and new looking with the business area privately divided from the bedroom area with a very beautiful frosted glass divider that helped me to focus on business first and then relax watching the game on the cozy bed. Very comfortable bed/pillow as I fell asleep with the TV running which never happens at home. The second night I actually spent time in the lobby initially reading a book and then out of the blue got invited to some barbeque with others who also were staying at the hotel. Got to try some good Houston bbq with some newly made friends watching football in the breakfast area. Come to find out a regular at the hotel helped make the bbq happen for all us strangers. Very thoughtful in helping those that travel alot feel like home as eating out can get old for some of us business travelers. I'm coming back to the Comfort Suites West Energy every time I visit Houston and plan to tell my colleagues back home !

Home Away from Home - Great Stay ! Hands down, best hotel experience I have had for quite some time ! Checking in was very pleasant with a friendly, smiling staff who treated me more than just a room number. I felt they really appreciated me staying with them. They asked and offered many suggestions to make the best of my stay away from home. The room was extremely spacious and new looking with the business area privately divided from the bedroom area with a very beautiful frosted glass divider that helped me to focus on business first and then relax watching the game on the cozy bed. Very comfortable bed/pillow as I fell asleep with the TV running which never happens at home. The second night I actually spent time in the lobby initially reading a book and then out of the blue got invited to some barbeque with others who also were staying at the hotel. Got to try some good Houston bbq with some newly made friends watching football in the breakfast area. Come to find out a regular at the hotel helped make the bbq happen for all us strangers. Very thoughtful in helping those that travel alot feel like home as eating out can get old for some of us business travelers. I'm coming back to the Comfort Suites West Energy every time I visit Houston and plan to tell my colleagues back home !

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0B70D517F28A11A652446822AD0E7BF4

Nice Hotel

We picked this hotel based on the Trip Advisor ratings and it lived up to expectations. The room was nice and clean and the staff were very friendly. Right behind the hotel are shops and restaurants which are very convenient. The weekend we were there, the hotel was hosting a SciFi convention, and the hotel had designated a couple of floors as party floors. We were on a non-party floor, and were told at check-in that if we had an issues with noise to just contact reception and they would resolve it, but we had no issues. Due to the convention, parking was at a premium and we were reluctant to move the car once we found a parking spot. The only irritant for me was the air conditioner in the room - it was very loud whenever it switched on and woke me several times during the night. Overall nice hotel, nice area and I would stay there again.

Nice Hotel We picked this hotel based on the Trip Advisor ratings and it lived up to expectations. The room was nice and clean and the staff were very friendly. Right behind the hotel are shops and restaurants which are very convenient. The weekend we were there, the hotel was hosting a SciFi convention, and the hotel had designated a couple of floors as party floors. We were on a non-party floor, and were told at check-in that if we had an issues with noise to just contact reception and they would resolve it, but we had no issues. Due to the convention, parking was at a premium and we were reluctant to move the car once we found a parking spot. The only irritant for me was the air conditioner in the room - it was very loud whenever it switched on and woke me several times during the night. Overall nice hotel, nice area and I would stay there again.

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440DD9CECD5FF202CF46BF4E28B6849F

Excellent, excellent, excellent

Reserved this hotel via Priceline -- excellent price! Hotel stay was an excellent experience from the friendly folks at the front desk to the excellent housekeeping staff. View of the Baltimore Harbor was beautiful. Room was clean, beds were comfortable, bathroom was adequately stocked with more than enough towels and washcloths. Sunday breakfast buffet was pricey ($25) but it was good. The Water Taxi stop was at the corner of the hotel & the harbor. Loved the free bus that took you everywhere worth visiting (Charm Bus). We ate at some of the restaurants on the harbor -- Phillips was our favorite -- crab cakes are to die for!!! While I'm not a huge fan of Baltimore (city), I'd return to experience this hotel again and the great seafood.

Excellent, excellent, excellent Reserved this hotel via Priceline -- excellent price! Hotel stay was an excellent experience from the friendly folks at the front desk to the excellent housekeeping staff. View of the Baltimore Harbor was beautiful. Room was clean, beds were comfortable, bathroom was adequately stocked with more than enough towels and washcloths. Sunday breakfast buffet was pricey ($25) but it was good. The Water Taxi stop was at the corner of the hotel & the harbor. Loved the free bus that took you everywhere worth visiting (Charm Bus). We ate at some of the restaurants on the harbor -- Phillips was our favorite -- crab cakes are to die for!!! While I'm not a huge fan of Baltimore (city), I'd return to experience this hotel again and the great seafood.

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5F08A51AC64162671C940C4CCC6F8D39

Small and residential setting.

We loved it! I met my husband for the weekend while he was on business for two weeks. We love staying in B & B's and this felt like one. The room was clean and appeared to be recently updated. The TV and wireless internet worked great. The staff was pleasant and very helpful. We wanted to eat locally and had dinner at a wonderful Italian restaurant, Pizzicotto. Sunday morning we walked to the Farmer's Market, stuffed ourselves with samples and bought food for a picnic lunch! We walked the neighborhood and enjoyed being away from all the tourist attractions. However, we were just minutes away from Third Street Promenade and the Santa Monica Pier. We would definitely stay here again!

Small and residential setting. We loved it! I met my husband for the weekend while he was on business for two weeks. We love staying in B & B's and this felt like one. The room was clean and appeared to be recently updated. The TV and wireless internet worked great. The staff was pleasant and very helpful. We wanted to eat locally and had dinner at a wonderful Italian restaurant, Pizzicotto. Sunday morning we walked to the Farmer's Market, stuffed ourselves with samples and bought food for a picnic lunch! We walked the neighborhood and enjoyed being away from all the tourist attractions. However, we were just minutes away from Third Street Promenade and the Santa Monica Pier. We would definitely stay here again!

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4ACD178D4FE33BC93586BB8F91E41090

Good quality and better than most

I am a frequent business traveller and have stayed in many NYC hotels including the Hampton Inns and related Hilton properties. Very courteous front desk. Rooms are spacious (for NYC) clean with friendly and welcoming staff. Mix of tourists and business folks. One minor issue was the AC unit needed adjustment from the engineering staff...very quick and good humored. And, there was a minor flood at my front door...the carpet was soaked - I do hope it was water!! Other than that I would stay again and recommend the hotel.

Good quality and better than most I am a frequent business traveller and have stayed in many NYC hotels including the Hampton Inns and related Hilton properties. Very courteous front desk. Rooms are spacious (for NYC) clean with friendly and welcoming staff. Mix of tourists and business folks. One minor issue was the AC unit needed adjustment from the engineering staff...very quick and good humored. And, there was a minor flood at my front door...the carpet was soaked - I do hope it was water!! Other than that I would stay again and recommend the hotel.

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7AAD3E34DE23E237A87758CCA6B83346

So glad I chose Marriott Marquis

I must say that this forum assisted me in making many choices and took the guesswork out of a lot of things. I found the hotel perfect for what I wanted, to me location is everything and I loved being right in Times Square. I'd walk for miles and would see the lights approaching and know I was nearly 'home'. I found the staff really helpful, that is reception on the ground floor. front desk and concierge. Because of the cost I chose not to access the internet in my room and happily sat in the lobby most evenings to do my surfing and people watch. My room was very comfortable, especially the bed, and was serviced promptly every day. Sure the hotel is expensive, but what isn't in NYC, to me it was value for money and wouldn't hesitate to return in the future. Really liked having two Starbucks in the hotel, loved the elevators (I knew exactly how to work them thanks to this forum) and enjoyed 'The View' on the last night. I was on the 45th floor and enjoyed my view of Times Square, also a clock (above the 1740 building) which flashed both celcius then fahrenheit temperatures and the time, was awesome. Was my first visit to the Big Apple and I certainly hope it won't be the last.

So glad I chose Marriott Marquis I must say that this forum assisted me in making many choices and took the guesswork out of a lot of things. I found the hotel perfect for what I wanted, to me location is everything and I loved being right in Times Square. I'd walk for miles and would see the lights approaching and know I was nearly 'home'. I found the staff really helpful, that is reception on the ground floor. front desk and concierge. Because of the cost I chose not to access the internet in my room and happily sat in the lobby most evenings to do my surfing and people watch. My room was very comfortable, especially the bed, and was serviced promptly every day. Sure the hotel is expensive, but what isn't in NYC, to me it was value for money and wouldn't hesitate to return in the future. Really liked having two Starbucks in the hotel, loved the elevators (I knew exactly how to work them thanks to this forum) and enjoyed 'The View' on the last night. I was on the 45th floor and enjoyed my view of Times Square, also a clock (above the 1740 building) which flashed both celcius then fahrenheit temperatures and the time, was awesome. Was my first visit to the Big Apple and I certainly hope it won't be the last.

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72E4FC2D317CD776A85095A4C824EA5D

My new favorite

First visit to San Francisco back in April of 2012. It was a mother daughter trip with my 13 year old. I found the Joie de Vivre chain online and thought it seemed interesting. We almost stayed at Hotel Tomo in Japantown, but Hotel Rex kept beckoning and I'm glad. The staff was wonderful. Free glass of wine in the evenings. Clean room, wonderful service and friendly housekeeping staff. Rooms were small, but that's no matter. The lounge was perfect. Dave the bartender was lovely, as well as the regulars at the bar. They had a movie night one night and it was so fun. The food was also delish. I highly recommend this hotel to everyone. The friendly service was well worth it. The vibe was so San Fran and the location was perfect.

My new favorite First visit to San Francisco back in April of 2012. It was a mother daughter trip with my 13 year old. I found the Joie de Vivre chain online and thought it seemed interesting. We almost stayed at Hotel Tomo in Japantown, but Hotel Rex kept beckoning and I'm glad. The staff was wonderful. Free glass of wine in the evenings. Clean room, wonderful service and friendly housekeeping staff. Rooms were small, but that's no matter. The lounge was perfect. Dave the bartender was lovely, as well as the regulars at the bar. They had a movie night one night and it was so fun. The food was also delish. I highly recommend this hotel to everyone. The friendly service was well worth it. The vibe was so San Fran and the location was perfect.

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86A72275E02753E90E8ABAD78753DE67

Nice place to stay

We recently spent 3 nights at the Travel Inn and we were very pleased with our stay. Our room as clean, the beds were comfortable and the room was big enought that we did not feell crowded...our son stayed with us and there was plenty of room for three...There was a little noise from 42nd street but we always travel with ear plugs so we had no problems..you will have noise no matter where you are in New York City The only thing that happend was the fire alarm went off at 6am the one morning when a guest thought it would be funny to pull the alarm... The room was always cleaned as soon as we left each morning. We left one morning for only an hour and when we came back the room was already cleaned, I have stayed at the "Big name hotels" and have had to waite hours to get the room cleaned. The "free" parking was a huge plus...they even let us leave our car there the day we checked out since we still had things to do past our check out time.. I would stay here again.

Nice place to stay We recently spent 3 nights at the Travel Inn and we were very pleased with our stay. Our room as clean, the beds were comfortable and the room was big enought that we did not feell crowded...our son stayed with us and there was plenty of room for three...There was a little noise from 42nd street but we always travel with ear plugs so we had no problems..you will have noise no matter where you are in New York City The only thing that happend was the fire alarm went off at 6am the one morning when a guest thought it would be funny to pull the alarm... The room was always cleaned as soon as we left each morning. We left one morning for only an hour and when we came back the room was already cleaned, I have stayed at the "Big name hotels" and have had to waite hours to get the room cleaned. The "free" parking was a huge plus...they even let us leave our car there the day we checked out since we still had things to do past our check out time.. I would stay here again.

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B8DED06EC5CD115B0CACA19E3AE8055E

Excellent value!

Location - excellent downtown location just off Michigan Ave. Walking distance to the Navy Pier (20 min), Millenium Park (20 min) and just minutes from endless shopping and eating options. Room - clean...and stayed clean the entire stay despite the 3 of us being a little messy with our clutter and snacks. There was a king sized bed and a comfortable sofabed (believe it or not!). The room was fairly small and our 8th floor view was of the roof (nothing scenic) but at least it was quiet. Facilties - did not get to take advantage of the gym or pool. But did frequent the Starbucks attached to the Hotel often. Staff - loved the front desk people. They were super friendly and helpful when we asked for directions, info regarding airport shuttle, good steakhouses, etc. As well, the valet guys were also very friendly. It did sometimes take more than 15 min to get the car but I guess that can't be helped. Value - excellent for this ideal downtown location. We had a car rental and considering overnight parking is almost half the cost of the room, this part doesn't seem worth it. But it seems this is the going rate everywhere.

Excellent value! Location - excellent downtown location just off Michigan Ave. Walking distance to the Navy Pier (20 min), Millenium Park (20 min) and just minutes from endless shopping and eating options. Room - clean...and stayed clean the entire stay despite the 3 of us being a little messy with our clutter and snacks. There was a king sized bed and a comfortable sofabed (believe it or not!). The room was fairly small and our 8th floor view was of the roof (nothing scenic) but at least it was quiet. Facilties - did not get to take advantage of the gym or pool. But did frequent the Starbucks attached to the Hotel often. Staff - loved the front desk people. They were super friendly and helpful when we asked for directions, info regarding airport shuttle, good steakhouses, etc. As well, the valet guys were also very friendly. It did sometimes take more than 15 min to get the car but I guess that can't be helped. Value - excellent for this ideal downtown location. We had a car rental and considering overnight parking is almost half the cost of the room, this part doesn't seem worth it. But it seems this is the going rate everywhere.

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67F423E5B08C92C9C7DD508FE7D85036

Beautiful Hotel

Beautiful hotel near many Chicago attractions. Wonderful staff. Nice clean rooms. My only disappointment was they did not have in room coffee makers. Was happy to get a smoking room. Would stay there again

Beautiful Hotel Beautiful hotel near many Chicago attractions. Wonderful staff. Nice clean rooms. My only disappointment was they did not have in room coffee makers. Was happy to get a smoking room. Would stay there again

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96890DD3FAC527D758C53D3FB8F808EB

Kwame is the best front desk staff member I have ever met!

You will be talen care of-- not just checked in, but looked out for! We had a rough trip marred by a terribly destructive thunderstorm and Kwame (and the support staff) took excellent care of us! It alleviated so much stress and we were able to find a room at a tough time AND get 5-star service, respectful & courteous treatment at Westin. This was remarkable given the stress on all local DC area hotels-- all were booked full of displaced homeowners and tenants and travelers. And despite all the challenges, we were very well taken care of. Kwame (front desk/weekend) even stayed past his overnight shift duties to try to ensure that we had a place to stay when we were displaced from our original hotel! And he assisted our business group planner when our meetings were going to be hampered by inclement weather. He was remarkable and dedicated, helpful and concerned for all the guests' wellbeing. Even from the moment I walked into the hotel and one of the guests was crying from an unrelated incident (I guess they had a bad evening out), he was consoling her! Amazingly thoughtful. Who knew a business trip would uncover a hidden gem of Georgetown. And of course, our rooms were amazing, clean, comfortable and due to my inadvertent "loss of my cell phone" back on the other coast, the hotel provided me an evening pf complimentary internet so i could complete some work on my ipad. Thanks, Westin Team! (spearheaded by one amazingly hardworking man!)

Kwame is the best front desk staff member I have ever met! You will be talen care of-- not just checked in, but looked out for! We had a rough trip marred by a terribly destructive thunderstorm and Kwame (and the support staff) took excellent care of us! It alleviated so much stress and we were able to find a room at a tough time AND get 5-star service, respectful & courteous treatment at Westin. This was remarkable given the stress on all local DC area hotels-- all were booked full of displaced homeowners and tenants and travelers. And despite all the challenges, we were very well taken care of. Kwame (front desk/weekend) even stayed past his overnight shift duties to try to ensure that we had a place to stay when we were displaced from our original hotel! And he assisted our business group planner when our meetings were going to be hampered by inclement weather. He was remarkable and dedicated, helpful and concerned for all the guests' wellbeing. Even from the moment I walked into the hotel and one of the guests was crying from an unrelated incident (I guess they had a bad evening out), he was consoling her! Amazingly thoughtful. Who knew a business trip would uncover a hidden gem of Georgetown. And of course, our rooms were amazing, clean, comfortable and due to my inadvertent "loss of my cell phone" back on the other coast, the hotel provided me an evening pf complimentary internet so i could complete some work on my ipad. Thanks, Westin Team! (spearheaded by one amazingly hardworking man!)

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A73AD876BB78D7203D899B07148C0B2B

Enjoyed all that the Hyatt Regency had to offer...right on the River Walk!

Attended a business conference in this beautiful property and enjoyed every minute. The hotel is at a wonderful location right on the River Walk and the staff could not have been friendlier. Would definitely return for a business trip or family trip again!

Enjoyed all that the Hyatt Regency had to offer...right on the River Walk! Attended a business conference in this beautiful property and enjoyed every minute. The hotel is at a wonderful location right on the River Walk and the staff could not have been friendlier. Would definitely return for a business trip or family trip again!

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1D863C0F9BDF342533E57B8A0A8FA66D

Even though it's an Econo lodge

They could do better. I just left another review about getting what you pay for in this chain, but this place doesn't even deliver that. Just bad. Bathroom door didn't close right, Emergency exit door (also opens to the public, so anyone could come in out without going through the lobby) was propped open, maybe to provide some much needed circulation, I'm not sure. First room they assigned me was a smoking room, I booked and confirmed non smoking at check in. In the morning, the desk clerk is also running the continental breakfast, but getting caught up on bookings and receipts seem to take precedence. So as things run out, you have to constantly get her attention at the desk and wait for her to brew more coffee, get more food, (from quite a distance evidently), and such. Plus, all it takes is one hungry family and everything is empty again. So, naw. Even for the lowest bar of motel chains, this place doesn't cut it.

Even though it's an Econo lodge They could do better. I just left another review about getting what you pay for in this chain, but this place doesn't even deliver that. Just bad. Bathroom door didn't close right, Emergency exit door (also opens to the public, so anyone could come in out without going through the lobby) was propped open, maybe to provide some much needed circulation, I'm not sure. First room they assigned me was a smoking room, I booked and confirmed non smoking at check in. In the morning, the desk clerk is also running the continental breakfast, but getting caught up on bookings and receipts seem to take precedence. So as things run out, you have to constantly get her attention at the desk and wait for her to brew more coffee, get more food, (from quite a distance evidently), and such. Plus, all it takes is one hungry family and everything is empty again. So, naw. Even for the lowest bar of motel chains, this place doesn't cut it.

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AC1CB114FFE5053E130F2A330A7C96A5

Excellent room for a Concert Goer

If you would like to walk out of your hotel room and be in the parking lot of Bojangle's Coliseum this is the place to be. The room was exactly what we needed and I was pleasantly surprised of how nice the room looked. Is it 2012 furniture? no try more like late 90's but I don't need a room to look at - I just need a clean place to stay. The room even had a mini fridge and microwave. If you are a family and have kids and do not want to be disturbed you make want to check the concert listing first but I personally didn't mind a bit of noise and I would say by midnight it was quiet. The price was only $70 and I'll stay here for every show now!!!

Excellent room for a Concert Goer If you would like to walk out of your hotel room and be in the parking lot of Bojangle's Coliseum this is the place to be. The room was exactly what we needed and I was pleasantly surprised of how nice the room looked. Is it 2012 furniture? no try more like late 90's but I don't need a room to look at - I just need a clean place to stay. The room even had a mini fridge and microwave. If you are a family and have kids and do not want to be disturbed you make want to check the concert listing first but I personally didn't mind a bit of noise and I would say by midnight it was quiet. The price was only $70 and I'll stay here for every show now!!!

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DA5DDD23759F4D01BC35560EE5B7A6BA

Beautiful Hotel- Excellent Value

If you are looking for a very clean hotel, look no further. This is definitely one of the cleanest hotels I have stayed in! I was on a 2 week vacation with my family and we stayed at 7 different hotels. This was definitely one of the best! The hotel was spotless, the staff was constantly cleaning. The hotel had complimentary breakfast, which was different everyday, and they were constantly replenishing the food and cleaning the area. I have never seen such a large staff, and not only were they constantly cleaning but they were very friendly too! My compliments to this hotel and their staff!

Beautiful Hotel- Excellent Value If you are looking for a very clean hotel, look no further. This is definitely one of the cleanest hotels I have stayed in! I was on a 2 week vacation with my family and we stayed at 7 different hotels. This was definitely one of the best! The hotel was spotless, the staff was constantly cleaning. The hotel had complimentary breakfast, which was different everyday, and they were constantly replenishing the food and cleaning the area. I have never seen such a large staff, and not only were they constantly cleaning but they were very friendly too! My compliments to this hotel and their staff!

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65CCC48C192A10A1BC79C3E388D11AEB

Very Antiquated

The hotel is nice, and has a wonderful view of the river, but is still very noisy due to traffic no matter where you are at. Our room was tiny, but had a balcony overlooking the water. The bathroom was again, tiny, and we had double beds in a room that would barely comfortably fit a King. The desk chair backed right up to the second bed and if someone were sitting there, they would need to move to go out to the balcony. Breakfast was decent, but we got it for free. The staff was really nice at breakfast and were eager to get you eggs the way you'd like, and whichever drink you'd like. A lot was included with the buffet, and the food was delicious. There was no fridge or microwave in my room, and none of the rooms in the entire hotel have a safe. Parking was easy because you parked underneath and rode an elevator up. However, not much is in downtown as far as decent restaurants and places like Walmart. Those are about 10 miles away. If you get this room for a very low price and are only staying a few days by yourself, it is probably a decent place. However, I will not be returning again due to the location and small rooms.

Very Antiquated The hotel is nice, and has a wonderful view of the river, but is still very noisy due to traffic no matter where you are at. Our room was tiny, but had a balcony overlooking the water. The bathroom was again, tiny, and we had double beds in a room that would barely comfortably fit a King. The desk chair backed right up to the second bed and if someone were sitting there, they would need to move to go out to the balcony. Breakfast was decent, but we got it for free. The staff was really nice at breakfast and were eager to get you eggs the way you'd like, and whichever drink you'd like. A lot was included with the buffet, and the food was delicious. There was no fridge or microwave in my room, and none of the rooms in the entire hotel have a safe. Parking was easy because you parked underneath and rode an elevator up. However, not much is in downtown as far as decent restaurants and places like Walmart. Those are about 10 miles away. If you get this room for a very low price and are only staying a few days by yourself, it is probably a decent place. However, I will not be returning again due to the location and small rooms.

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7666BBBD133235E030E7279E1EDD62E3

Was everything I wanted and more!!

We stayed 4 nights at Holiday Inn Lackland last week so we could be near the Airforce base for our son's graduation. It was an awesome stay! Here's what we loved: 1. From the hotel, it's about a 5-10 minute drive to the base. 2. Nice pool area though we never got in the pool. 3. Free hot breakfast every morning and it was delicious! 4. Housekeeping did a nice job. 5. Rooms were clean; beds and pillows extremely comfortable 6. It was nice to relax in their little bar/lounge in the evenings. (Special hi to Johnny, our bartender during our stay! ) 7. All personnel treated us exceptionally! 8. Their restaurant had decent, well priced food. 9. Noise level was great even though I felt bad as our door shut hard so hopefully that didn't bother too many people. 10. It was nice and comforting to be surrounded by other families of Air force graduates going through the same thing as we were.

Was everything I wanted and more!! We stayed 4 nights at Holiday Inn Lackland last week so we could be near the Airforce base for our son's graduation. It was an awesome stay! Here's what we loved: 1. From the hotel, it's about a 5-10 minute drive to the base. 2. Nice pool area though we never got in the pool. 3. Free hot breakfast every morning and it was delicious! 4. Housekeeping did a nice job. 5. Rooms were clean; beds and pillows extremely comfortable 6. It was nice to relax in their little bar/lounge in the evenings. (Special hi to Johnny, our bartender during our stay! ) 7. All personnel treated us exceptionally! 8. Their restaurant had decent, well priced food. 9. Noise level was great even though I felt bad as our door shut hard so hopefully that didn't bother too many people. 10. It was nice and comforting to be surrounded by other families of Air force graduates going through the same thing as we were.

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D575D8D070E6454B18D8AFA9A93D1B99

Central location makes all the difference

My wife and I thoroughly enjoyed our one night stay at the Hyatt Regency Boston. We wanted a hotel that would allow us to easily walk to the key downtown locations and this hotel fit the bill. It's a vey short hop from the Downtown Crossing Chauncy St. exit and a short walk to the Boston Commons and Chinatown. We had a 19th floor King bed room overlooking the State House (extra $10) and the view was very nice. The room itself was spacious and well furnished and equiped. Internet costs extra but we had our own Verizon Mifi, so didn't have to use the hotel Internet. We stayed away from the fridge since it's meant for the drinks to be purchased instead of for your personal drinks. The free in room coffee was nice though. Oh yes, the bed and the shower were also excellent. The staff were all very friendly and helpful (we were granted a late checkout). The key negative for this hotel to us was that it was a nightmare trying to find it when driving since our GPS kept losing connection due to the tall buildings and narrow and one way streets. Tip: if you are driving, make sure you know how to navigate it's maze of one way streets ahead of time. The parking lot entry and access to the elevator that brings you to the 3rd floor Lobby is on Chauncy Street. We will definitely stay here again.

Central location makes all the difference My wife and I thoroughly enjoyed our one night stay at the Hyatt Regency Boston. We wanted a hotel that would allow us to easily walk to the key downtown locations and this hotel fit the bill. It's a vey short hop from the Downtown Crossing Chauncy St. exit and a short walk to the Boston Commons and Chinatown. We had a 19th floor King bed room overlooking the State House (extra $10) and the view was very nice. The room itself was spacious and well furnished and equiped. Internet costs extra but we had our own Verizon Mifi, so didn't have to use the hotel Internet. We stayed away from the fridge since it's meant for the drinks to be purchased instead of for your personal drinks. The free in room coffee was nice though. Oh yes, the bed and the shower were also excellent. The staff were all very friendly and helpful (we were granted a late checkout). The key negative for this hotel to us was that it was a nightmare trying to find it when driving since our GPS kept losing connection due to the tall buildings and narrow and one way streets. Tip: if you are driving, make sure you know how to navigate it's maze of one way streets ahead of time. The parking lot entry and access to the elevator that brings you to the 3rd floor Lobby is on Chauncy Street. We will definitely stay here again.

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A2FEA2E6FFC0CA5278F733228CB3635F

Great stay

We loved our stay at Rodeway inn. Service is great. Manager is very friendly and helpful. Room is clean and comfortable. Location was good. Hotel is close to restaurants and groceries.We will be back.

Great stay We loved our stay at Rodeway inn. Service is great. Manager is very friendly and helpful. Room is clean and comfortable. Location was good. Hotel is close to restaurants and groceries.We will be back.

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03819A0A2557055E1B0835F4BB31109C

Great location.

Stayed here on the 4th of July. A nice old hotel that's in a great location. We stayed in the old building in a standard room and while small it was very well put together. I am told the rooms in the tower wing are much larger. The room was spotless and had a great HD tv which was good to watch after a long day walking up and down the hills of SF. We got a great deal on Price Line so I wasn't expecting much and was pleasantly surprised. The hotel is only a short walk to the BART and the cable car stops outside. There are loads of shops nearby being on union square. The staff were friendly and very knowledgeable of the local area. Would stay here again.

Great location. Stayed here on the 4th of July. A nice old hotel that's in a great location. We stayed in the old building in a standard room and while small it was very well put together. I am told the rooms in the tower wing are much larger. The room was spotless and had a great HD tv which was good to watch after a long day walking up and down the hills of SF. We got a great deal on Price Line so I wasn't expecting much and was pleasantly surprised. The hotel is only a short walk to the BART and the cable car stops outside. There are loads of shops nearby being on union square. The staff were friendly and very knowledgeable of the local area. Would stay here again.

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2B14C271CE8F250ECF2F9480681261F9

Memorable Experience!

The Surrey Hotel will forever be my hotel of choice in NYC. I will not try anything else because I know I’m setting myself up for disappointment. The Surrey did more than exceed my expectations. I was travelling to NYC on a girl’s weekend in celebration of my 40th and it was a memorable experience the minute we walked in. The hotel upgraded us to a suite, pure luxury – our home away from home for 3 days! The location is ideal. Walking distance from Central Park, great shopping and close enough to all the NYC action you may want without being in the middle of it which would become noisy and annoying after a few hours.

Memorable Experience! The Surrey Hotel will forever be my hotel of choice in NYC. I will not try anything else because I know I’m setting myself up for disappointment. The Surrey did more than exceed my expectations. I was travelling to NYC on a girl’s weekend in celebration of my 40th and it was a memorable experience the minute we walked in. The hotel upgraded us to a suite, pure luxury – our home away from home for 3 days! The location is ideal. Walking distance from Central Park, great shopping and close enough to all the NYC action you may want without being in the middle of it which would become noisy and annoying after a few hours.

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30A5A9450F3279A5CF6DE92BC31EE6C8

Nice new Courtyard, convenient location and nice staff

I stayed here for 6 nights for business, and I'm glad I chose this Courtyard property. Frequent Courtyard business travelers will appreciate that this is the "newest" version of Courtyard, with the Bistro, updated lobby, new rooms, and new bathroom layout. Parking was free and ample, and property was easy to find and not to far from lots of restaurants, next door to a grocery store and a Starbucks. My room was really nice - super clean, and had a balcony. Plenty of power outlets, very clean bathroom, no issues whatsoever. Flat panel TV with all of the good channels and no issues with WiFi. Servers in the Bistro were very chipper, efficient, and friendly. I would definitely stay here again.

Nice new Courtyard, convenient location and nice staff I stayed here for 6 nights for business, and I'm glad I chose this Courtyard property. Frequent Courtyard business travelers will appreciate that this is the "newest" version of Courtyard, with the Bistro, updated lobby, new rooms, and new bathroom layout. Parking was free and ample, and property was easy to find and not to far from lots of restaurants, next door to a grocery store and a Starbucks. My room was really nice - super clean, and had a balcony. Plenty of power outlets, very clean bathroom, no issues whatsoever. Flat panel TV with all of the good channels and no issues with WiFi. Servers in the Bistro were very chipper, efficient, and friendly. I would definitely stay here again.

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4DEBFE5FB7D11B68332B94FA169E2F88

What happened to the Westin experience?

My husband and I checked in here on Sunday, and while some parts of our stay have been quite good-- the bed, the personal service from the front desk and outside staff-- there are some things that are just lacking. The 'Business Center'? A crock. Absolute crock. I had a package delivered to the hotel, and they told us up front there would be a handling charge. That's completely acceptable. However, they never notified me that the package had arrived- as they stated they would. I had to go asking for it. And the handling charge? Nearly NINE DOLLARS. NINE.DOLLARS. I need to send something out again, and when I stopped by to ask if I could print the FREE return label, the guy said they normally charge $1.50 for it, but since it was just one page, I could just print for free. That's literally the best experience I've had here. When I asked if this postage paid label, for the box, that is a FEDEX label (of which this business center proudly displays their sign) I was told that again, there would be ANOTHER handling fee of NINE DOLLARS. I'm sorry, what hotel am I in? WHERE is the luxury and service that has epitomized every Westin my husband and I have ever stayed in? Before we moved overseas, we were Starwood Preferred, we stayed in these hotels so often. But it appears that this Westin (dare I say all Westin's?) has forgotten everything that made them an incredible hotel. Moving on to the bathroom. The bathtub is so shallow, that I can't take a proper bath. Really? Thanks for the two shower heads, but I'd much prefer to be able to enjoy a soak in the tub. That, by the way, doesn't even cover the tops of my thighs, it's so shallow (and I'm 145lbs, at 5'8"). Unfortunately, we are staying here for another 5 days, as my husband is attending a conference here. In that time, I fully expect to find some other ridiculous charge that will keep this rating at poor. I should mention that when we first arrived in Boston, we stayed at a Hampton Inn. You know what? Their service was FAR SUPERIOR to that of this hotel. The business center was actually free, they didn't nickel and dime you for stupid crap ($1.50 to print ONE sheet of paper, and $6.00 for an hour of computer usage?!) and wouldn't have charged me nine dollars to send a package.

What happened to the Westin experience? My husband and I checked in here on Sunday, and while some parts of our stay have been quite good-- the bed, the personal service from the front desk and outside staff-- there are some things that are just lacking. The 'Business Center'? A crock. Absolute crock. I had a package delivered to the hotel, and they told us up front there would be a handling charge. That's completely acceptable. However, they never notified me that the package had arrived- as they stated they would. I had to go asking for it. And the handling charge? Nearly NINE DOLLARS. NINE.DOLLARS. I need to send something out again, and when I stopped by to ask if I could print the FREE return label, the guy said they normally charge $1.50 for it, but since it was just one page, I could just print for free. That's literally the best experience I've had here. When I asked if this postage paid label, for the box, that is a FEDEX label (of which this business center proudly displays their sign) I was told that again, there would be ANOTHER handling fee of NINE DOLLARS. I'm sorry, what hotel am I in? WHERE is the luxury and service that has epitomized every Westin my husband and I have ever stayed in? Before we moved overseas, we were Starwood Preferred, we stayed in these hotels so often. But it appears that this Westin (dare I say all Westin's?) has forgotten everything that made them an incredible hotel. Moving on to the bathroom. The bathtub is so shallow, that I can't take a proper bath. Really? Thanks for the two shower heads, but I'd much prefer to be able to enjoy a soak in the tub. That, by the way, doesn't even cover the tops of my thighs, it's so shallow (and I'm 145lbs, at 5'8"). Unfortunately, we are staying here for another 5 days, as my husband is attending a conference here. In that time, I fully expect to find some other ridiculous charge that will keep this rating at poor. I should mention that when we first arrived in Boston, we stayed at a Hampton Inn. You know what? Their service was FAR SUPERIOR to that of this hotel. The business center was actually free, they didn't nickel and dime you for stupid crap ($1.50 to print ONE sheet of paper, and $6.00 for an hour of computer usage?!) and wouldn't have charged me nine dollars to send a package.

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50F1B6BC01186BD57189BB45A7CF58FE

absolutely central location and friendly staff

What is the difference between al those nearly similar looking hotels? The staff and their service. I got a friendly and personal welcome, my room was somewhat clean (which improved after the first night, so that I left a tip for the housekeeping at the end). The bathroom was also clean, you really missed nothing, and everything was working perfect (dryer, fridge, microwave etc.). You may have a breakfast on 10th floor with an average buffet but a good cooking station with fresh made omelettes. One of the servers was very friendly, the other ones average, but really better than in other hotels. At checkout it was quick and woithout any complaints. The hotel itself is situated central to a SEPTA station, the convention center, and you may reach Chestnut and Walnut Streets as well as the historic ares within 15-20 minutes by footwalk, the must-see foodmarket is in the same block. The only complaint I had to the location was that the entrance area is dark, dirty and not inviting

absolutely central location and friendly staff What is the difference between al those nearly similar looking hotels? The staff and their service. I got a friendly and personal welcome, my room was somewhat clean (which improved after the first night, so that I left a tip for the housekeeping at the end). The bathroom was also clean, you really missed nothing, and everything was working perfect (dryer, fridge, microwave etc.). You may have a breakfast on 10th floor with an average buffet but a good cooking station with fresh made omelettes. One of the servers was very friendly, the other ones average, but really better than in other hotels. At checkout it was quick and woithout any complaints. The hotel itself is situated central to a SEPTA station, the convention center, and you may reach Chestnut and Walnut Streets as well as the historic ares within 15-20 minutes by footwalk, the must-see foodmarket is in the same block. The only complaint I had to the location was that the entrance area is dark, dirty and not inviting

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699D163B0D4974400ED55C5EDC2262D1

Good value, good location

We (3 adults, related) were in Boston for 3 days of sight-seeing, looking for a not-too-expensive place to stay. This hotel is good value-- for Boston. We ended up sharing a room. It was a little tight-- the best they could give us was a room with 2 double beds. They said it was a fire hazard to have an extra cot in the room, so we made due. We bought the package that includes breakfast and wireless internet service. Staff were friendly, helpful, and we liked the location-- a very short walk to a "T" stop, which we found convenient. Breakfast was excellent, although it involved waiting in line to place our order, so don't be in a hurry if you want breakfast or coffee. You walk into their little store and order it as carry-out, giving them your coupon, or paying for it. Then eat it in a section of their lobby set up for dining In the pet peeves department: hotels that do not offer free coffee for guests in the lobby in the morning. All in all, we enjoyed our stay at this hotel and would stay there again.

Good value, good location We (3 adults, related) were in Boston for 3 days of sight-seeing, looking for a not-too-expensive place to stay. This hotel is good value-- for Boston. We ended up sharing a room. It was a little tight-- the best they could give us was a room with 2 double beds. They said it was a fire hazard to have an extra cot in the room, so we made due. We bought the package that includes breakfast and wireless internet service. Staff were friendly, helpful, and we liked the location-- a very short walk to a "T" stop, which we found convenient. Breakfast was excellent, although it involved waiting in line to place our order, so don't be in a hurry if you want breakfast or coffee. You walk into their little store and order it as carry-out, giving them your coupon, or paying for it. Then eat it in a section of their lobby set up for dining In the pet peeves department: hotels that do not offer free coffee for guests in the lobby in the morning. All in all, we enjoyed our stay at this hotel and would stay there again.

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4D4CDC28729A9FE6087F2610EBB2C9BA

Great location and service, just more than a bit pricey

We stayed here at the end of September 2012. Our vacation to San Francisco was kind of a bucket list item - we pored over the trip advisor reviews and decided to blow the budget at the Omni. It's a great location - handy to the cable cars, Embarcadero, Fisherman's Wharf, Chinatown and more. The service is pretty stellar - as it should be at these prices. The daily housekeeping was truly top notch. When we booked we joined the Omni rewards program - definitely do that - inital perks are maybe not huge but special - each morning we had a complimentary pot of coffee delivered to our door at the precise time we had indicated on the form that's left out each night. Delicious coffee by the way. Lex the concierge was very helpful as was all the front desk staff. Bob's Bar off the lobby was always busy and hopping - the restaurant not as much - they should think about swapping the locations - there were frequently no tables or bar stools available at the bar but the restaurant wasn't nearly as busy. Bar service is available in the lobby which was fine but could get chilly whenever the front doors opened. We had breakfast once at the Bob's restaurant - it was ok, not great, definitely not great for the price. We had light bites at Bob's a couple of times - we'd recommend the tenderloin sliders. The Omni for us was almost a budget buster but we really loved the location - it was a special treat and we have no regrets.

Great location and service, just more than a bit pricey We stayed here at the end of September 2012. Our vacation to San Francisco was kind of a bucket list item - we pored over the trip advisor reviews and decided to blow the budget at the Omni. It's a great location - handy to the cable cars, Embarcadero, Fisherman's Wharf, Chinatown and more. The service is pretty stellar - as it should be at these prices. The daily housekeeping was truly top notch. When we booked we joined the Omni rewards program - definitely do that - inital perks are maybe not huge but special - each morning we had a complimentary pot of coffee delivered to our door at the precise time we had indicated on the form that's left out each night. Delicious coffee by the way. Lex the concierge was very helpful as was all the front desk staff. Bob's Bar off the lobby was always busy and hopping - the restaurant not as much - they should think about swapping the locations - there were frequently no tables or bar stools available at the bar but the restaurant wasn't nearly as busy. Bar service is available in the lobby which was fine but could get chilly whenever the front doors opened. We had breakfast once at the Bob's restaurant - it was ok, not great, definitely not great for the price. We had light bites at Bob's a couple of times - we'd recommend the tenderloin sliders. The Omni for us was almost a budget buster but we really loved the location - it was a special treat and we have no regrets.

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DEEFBAD939A23AD0F3006D0991F31A3D

Wonderful stay

My wife and I just stayed 2 fantastic nights at this hotel and only 2 blocks from the Capital Building. The rooms were spacious and clean .The rooms were recently remodeled with a huge granite bathroom and were provided with all the amenities needed for a great stay. The staff was very accommodating and I was upgraded to a room with a view of the Capital which I had requested.The lobby was beautifully decorated for the holidays and the size was overwhelming with views of the restaurant and cocktail lounge. We will be staying there again on our next visit to DC.

Wonderful stay My wife and I just stayed 2 fantastic nights at this hotel and only 2 blocks from the Capital Building. The rooms were spacious and clean .The rooms were recently remodeled with a huge granite bathroom and were provided with all the amenities needed for a great stay. The staff was very accommodating and I was upgraded to a room with a view of the Capital which I had requested.The lobby was beautifully decorated for the holidays and the size was overwhelming with views of the restaurant and cocktail lounge. We will be staying there again on our next visit to DC.

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0AC7FB3AA67095E092BF5C0E30427D1B

Expected much more

For a pricey hotel, the only appreciably upscale part of this hotel was the downtown location. Pretty convenient to all city sites. Other than than however I felt like I was staying at a Holiday Inn. Rooms were rather bland, mattresses were not up to the Hyatt standard, hair dryer in bathroom wouldn't work, shower curtain coming off its rings, $25 charge for moving things around in the fridge, one little in room coffee, and the list goes on. Don't get me wrong, things were tolerable, but not what I would expect from the flagship Hyatt in Boston. It would appear that the hotel is under extensive renovation, and it may be going on for a while. As mentioned in other reviews there is an entry at the ground floor (at parking level), which requires an elevator to bring you up to the lobby level, where you get off and switch to another elevator to get to your room. Sunday brunch at the Hyatt, which can often be an event, was again something I might expect at a lesser hotel. If I was going to return to Boston, I likely wouldn't use this hotel again, based mainly on what you get for the price.

Expected much more For a pricey hotel, the only appreciably upscale part of this hotel was the downtown location. Pretty convenient to all city sites. Other than than however I felt like I was staying at a Holiday Inn. Rooms were rather bland, mattresses were not up to the Hyatt standard, hair dryer in bathroom wouldn't work, shower curtain coming off its rings, $25 charge for moving things around in the fridge, one little in room coffee, and the list goes on. Don't get me wrong, things were tolerable, but not what I would expect from the flagship Hyatt in Boston. It would appear that the hotel is under extensive renovation, and it may be going on for a while. As mentioned in other reviews there is an entry at the ground floor (at parking level), which requires an elevator to bring you up to the lobby level, where you get off and switch to another elevator to get to your room. Sunday brunch at the Hyatt, which can often be an event, was again something I might expect at a lesser hotel. If I was going to return to Boston, I likely wouldn't use this hotel again, based mainly on what you get for the price.

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9063A25A46F74EAFF079F2EE2F18D2A6

city break

When we checked in after a long flight, was surprised that the hotel wanted to take such a large amount on our credit card for items such as room bar, or meals. However when we expressed our surprise, this was reduced. The room was very comfortable, best hotel bed we have ever used. Staff extremely helpful and accommodating. Excellent location for all the tourist attractions. Bought a 7 day CTA pass and used the local transport which is incredably easy. Loved the city and being able to walk to the beach was fantastic. Room was cleaned every day, and towels changed regularly. Would recommend this hotel, and when we return to Chicago, plan on staying there again.

city break When we checked in after a long flight, was surprised that the hotel wanted to take such a large amount on our credit card for items such as room bar, or meals. However when we expressed our surprise, this was reduced. The room was very comfortable, best hotel bed we have ever used. Staff extremely helpful and accommodating. Excellent location for all the tourist attractions. Bought a 7 day CTA pass and used the local transport which is incredably easy. Loved the city and being able to walk to the beach was fantastic. Room was cleaned every day, and towels changed regularly. Would recommend this hotel, and when we return to Chicago, plan on staying there again.

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3CAE10AC7654879FAA8ECE3284471926

Rethinking of reserving this hotel (especially via hotwire.com) !!!

I was ordered this hotel through hotwire.com one month in advance and fully paid it. I got a confirmation from hotwire and the hotel. Suprisingly, when I had arrived to the hotel there were no available rooms and I got a room in a lousy hostel on the other side of the street. To make the long story short, i paid 140$ per night, got hotel which is cost 66$ per night. Hotwire were willing to refund me with a redicilus amount of 25$. I would not recommend having no buiseness with both horwire.com and this hotel !!!

Rethinking of reserving this hotel (especially via hotwire.com) !!! I was ordered this hotel through hotwire.com one month in advance and fully paid it. I got a confirmation from hotwire and the hotel. Suprisingly, when I had arrived to the hotel there were no available rooms and I got a room in a lousy hostel on the other side of the street. To make the long story short, i paid 140$ per night, got hotel which is cost 66$ per night. Hotwire were willing to refund me with a redicilus amount of 25$. I would not recommend having no buiseness with both horwire.com and this hotel !!!

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95FB26D3D33A7005F2B5292937901E2C

Awesome service and wonderful views...

The woman manager at the front desk on Sunday 09/09/12 came out to personally greet us and kindly gave us a view of Time Square at no additional cost. My sister and I came out from Los Angeles for the weekend and were staying in Brooklyn. We moved over to this hotel and were beyond satisfied with the location and the great customer service of the hotel. The rooms were very new and clean and our view was the icing on the cake. Thank you to those that helped us...I can't remember their names because I misplaced the manager's business card but whoever was on staff that Sunday and helped us check in...a special thank you to you :)

Awesome service and wonderful views... The woman manager at the front desk on Sunday 09/09/12 came out to personally greet us and kindly gave us a view of Time Square at no additional cost. My sister and I came out from Los Angeles for the weekend and were staying in Brooklyn. We moved over to this hotel and were beyond satisfied with the location and the great customer service of the hotel. The rooms were very new and clean and our view was the icing on the cake. Thank you to those that helped us...I can't remember their names because I misplaced the manager's business card but whoever was on staff that Sunday and helped us check in...a special thank you to you :)

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5ECA21880EF1826C2F039896BB596E28

An exceptional hotel with excellent customer service!

Our stay at The Standard Hotel was fantastic in every way! The staff was friendly, courteous, and very professional. They made us feel very welcomed from the moment we arrived and went out of their way to make sure that all our needs were met. It was quite obvious that customer service is of the utmost importance to this hotel. Our room had a fantastic view and was immaculate. Our dinner at the hotel's restaurant was an outstanding dining experience with delicious food and great service! We loved the hotel's location and never had to worry about a taxi being available when we needed one. We highly recommend The Standard Hotel!

An exceptional hotel with excellent customer service! Our stay at The Standard Hotel was fantastic in every way! The staff was friendly, courteous, and very professional. They made us feel very welcomed from the moment we arrived and went out of their way to make sure that all our needs were met. It was quite obvious that customer service is of the utmost importance to this hotel. Our room had a fantastic view and was immaculate. Our dinner at the hotel's restaurant was an outstanding dining experience with delicious food and great service! We loved the hotel's location and never had to worry about a taxi being available when we needed one. We highly recommend The Standard Hotel!

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63324C765253DD89E668150E466DF19F

Great hotel

Spent one night at this property. It was one of the nicest Marriott hotels I've stayed in. Room was flawless, clean, very well appointed. Staff was helpful, polite, professional and helpful. Bed was big and very comfortable. I've stayed in many hotels in Chicago and this is the nicest one I've stayed in. I'm changing my future stays in Chicago to this hotel, I've found my new home. Anyone finding flaws with this property would be very, very picky.

Great hotel Spent one night at this property. It was one of the nicest Marriott hotels I've stayed in. Room was flawless, clean, very well appointed. Staff was helpful, polite, professional and helpful. Bed was big and very comfortable. I've stayed in many hotels in Chicago and this is the nicest one I've stayed in. I'm changing my future stays in Chicago to this hotel, I've found my new home. Anyone finding flaws with this property would be very, very picky.

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781837FAE3CF0B7E7EA376285BF58D29

Hotel Service Near Perfect / Restaurant Service Perfectly Awful

My wife and I were traveling to Chicago for a family function, and were staying in the northern suburbs. just prior to our trip we received a Groupon offer for a night at The Dana with a $25 dining credit at Argent the hotel's new restaurant. We decided to purchase the Groupon and spend the last night of our trip (after the family function had concluded) at The Dana. Since we we're just going to be traveling across town, it was July 4th, and it was going to be 102 out, we asked when making the reservation if we could arrange for an early check-in, we were quite happy to be told we could check-in at 11 am, and sure enough upon our arrival, there was no problem with checking so early. Overall the property is a very nice boutique hotel with loft-style rooms (hardwood floors, concrete ceilings and walls). When we purchased the Groupon offer, the regular king suites were no longer so I opted for the corner-suite upgrade which proved a wise choice. The floor to ceiling windows along two walls provided a fantastic vista of Chicago. The area around the hotel is a mix of residential, commercial, and tourist. The location is considered "River North" and it is on the border of the tourist area with many hotels The room features a room length counter/desk with a work area, an iPod/iPhone dock (the Zeppelin sound-system), a 37" flat-screen HDTV (with HD programming), 2 cordless phone handsets, an incredibly comfortable bed with very comfy pillows, a loveseat built for two, a small mini-bar fridge (with red and white wine selections). The closet contained 2 bathrobes and slippers (and a tall but shallow room-safe). The bathroom was extremely large with upscale toiletries, a mirror that had a lighted frame surrounding it, and a gigantic shower with an overhead waterfall showerhead and a separate shower wand. oddly enough, the shower wall in common with the room is clear glass (with a curtain on teh bedroom side) which means that if you forget to close the curtain all the way you can see directly into not just the shower but the toilet area as well. When we arrived at the hotel, we were immediately greeted by the doorman, TJ, who was helpful, conversational, knowledgeable and friendly. Over the course of our stay, every encounter with him was pleasant, and he appeared to take a genuine interest in our well-being. We were checked-in by Terri, a guest-services associate, and she too, was an absolute delight to deal with. She too was incredibly friendly and helpful. Our bellman, Christopher was helpful, friendly, and informative, he voluntarily showed us the locations of the emergency exits (a first for us in ANY hotel!), gave us tips about the climate control and window-shades in our corner-suite, and provided a number of other helpful tips about our room and the hotel. Unfortunately I was unable to plug my iPhopne4 into the Zeppelin docking system, since the adapter on the Zeppelin didn't fit the phone's connector properly. As the majority of iPhones and iPod touches use the same connector as the iPhone 4/4s, I would imagine this is a common problem, a conversion adaptor would be a nice touch. After such magnificent service from the hotel staff upon our arrival, our waiter "Erik H" at Argent was an incredible disappointment. I spoke to the hostess after our meal and informed her of Erik's lack of any interest in serving us. The hostess' reaction, lead my wife and me to believe that this was not surprising to her. He needs to be told that just because a table is not ordering alcoholic beverages does not mean that they deserve lesser service. He was rude, inefficient, and made my wife and me fell absolutely uncomfortable. One particular "highlight" of his service was when he brought two popovers to our table (after a busboy had previously brought us one). Erik began to tell us that, "these are our popovers..." when I told him I knew what they were because we had already been served one, he took the two he was bringing us away. There is no excuse for such poor service in such a fine restaurant as Argent. Our food was fantastic, but the service nearly overshadowed the positive aspects of our meal. After dinner we went up to the rooftop bar ("Vertigo") for drinks and to watch the fireworks over Chicago. The view from the rooftop is quite breathtaking, and our server at the bar was as attentive and polite as could be. Overall the bar had a modern but not overly trendy feel. I'd have been interested to see what it's like on a weekend night. On Thursday morning, , my wife and I were left to take our own bags downstairs after waiting more than 30 minutes for a bellman upon checking-out. I called down to the desk twice to get the status of a bellman, and the person on the other end of the line was obviously frustrated and embarrassed by the lapse in service, but unable to deliver a bellman to our room in a timely manner. We should have been informed if assistance is in such short supply during pre-check-out time hours. As we had been so impressed upon check-in, this didn't bother us as much as it might have if our other encounters with everyone on the hotel staff hadn't been so pleasant. One other issue was that another room down the hall from us had ordered room-service sometime before our arrival on Wednesday, and the dirty dishes and trays remained outside their room past our check-out on Thursday, a little disturbing. Overall, our experience was positive, and the corner suite is truly gorgeous. With a bit of smoothing out the rough-ends, this hotel would have been absolutely perfect,

Hotel Service Near Perfect / Restaurant Service Perfectly Awful My wife and I were traveling to Chicago for a family function, and were staying in the northern suburbs. just prior to our trip we received a Groupon offer for a night at The Dana with a $25 dining credit at Argent the hotel's new restaurant. We decided to purchase the Groupon and spend the last night of our trip (after the family function had concluded) at The Dana. Since we we're just going to be traveling across town, it was July 4th, and it was going to be 102 out, we asked when making the reservation if we could arrange for an early check-in, we were quite happy to be told we could check-in at 11 am, and sure enough upon our arrival, there was no problem with checking so early. Overall the property is a very nice boutique hotel with loft-style rooms (hardwood floors, concrete ceilings and walls). When we purchased the Groupon offer, the regular king suites were no longer so I opted for the corner-suite upgrade which proved a wise choice. The floor to ceiling windows along two walls provided a fantastic vista of Chicago. The area around the hotel is a mix of residential, commercial, and tourist. The location is considered "River North" and it is on the border of the tourist area with many hotels The room features a room length counter/desk with a work area, an iPod/iPhone dock (the Zeppelin sound-system), a 37" flat-screen HDTV (with HD programming), 2 cordless phone handsets, an incredibly comfortable bed with very comfy pillows, a loveseat built for two, a small mini-bar fridge (with red and white wine selections). The closet contained 2 bathrobes and slippers (and a tall but shallow room-safe). The bathroom was extremely large with upscale toiletries, a mirror that had a lighted frame surrounding it, and a gigantic shower with an overhead waterfall showerhead and a separate shower wand. oddly enough, the shower wall in common with the room is clear glass (with a curtain on teh bedroom side) which means that if you forget to close the curtain all the way you can see directly into not just the shower but the toilet area as well. When we arrived at the hotel, we were immediately greeted by the doorman, TJ, who was helpful, conversational, knowledgeable and friendly. Over the course of our stay, every encounter with him was pleasant, and he appeared to take a genuine interest in our well-being. We were checked-in by Terri, a guest-services associate, and she too, was an absolute delight to deal with. She too was incredibly friendly and helpful. Our bellman, Christopher was helpful, friendly, and informative, he voluntarily showed us the locations of the emergency exits (a first for us in ANY hotel!), gave us tips about the climate control and window-shades in our corner-suite, and provided a number of other helpful tips about our room and the hotel. Unfortunately I was unable to plug my iPhopne4 into the Zeppelin docking system, since the adapter on the Zeppelin didn't fit the phone's connector properly. As the majority of iPhones and iPod touches use the same connector as the iPhone 4/4s, I would imagine this is a common problem, a conversion adaptor would be a nice touch. After such magnificent service from the hotel staff upon our arrival, our waiter "Erik H" at Argent was an incredible disappointment. I spoke to the hostess after our meal and informed her of Erik's lack of any interest in serving us. The hostess' reaction, lead my wife and me to believe that this was not surprising to her. He needs to be told that just because a table is not ordering alcoholic beverages does not mean that they deserve lesser service. He was rude, inefficient, and made my wife and me fell absolutely uncomfortable. One particular "highlight" of his service was when he brought two popovers to our table (after a busboy had previously brought us one). Erik began to tell us that, "these are our popovers..." when I told him I knew what they were because we had already been served one, he took the two he was bringing us away. There is no excuse for such poor service in such a fine restaurant as Argent. Our food was fantastic, but the service nearly overshadowed the positive aspects of our meal. After dinner we went up to the rooftop bar ("Vertigo") for drinks and to watch the fireworks over Chicago. The view from the rooftop is quite breathtaking, and our server at the bar was as attentive and polite as could be. Overall the bar had a modern but not overly trendy feel. I'd have been interested to see what it's like on a weekend night. On Thursday morning, , my wife and I were left to take our own bags downstairs after waiting more than 30 minutes for a bellman upon checking-out. I called down to the desk twice to get the status of a bellman, and the person on the other end of the line was obviously frustrated and embarrassed by the lapse in service, but unable to deliver a bellman to our room in a timely manner. We should have been informed if assistance is in such short supply during pre-check-out time hours. As we had been so impressed upon check-in, this didn't bother us as much as it might have if our other encounters with everyone on the hotel staff hadn't been so pleasant. One other issue was that another room down the hall from us had ordered room-service sometime before our arrival on Wednesday, and the dirty dishes and trays remained outside their room past our check-out on Thursday, a little disturbing. Overall, our experience was positive, and the corner suite is truly gorgeous. With a bit of smoothing out the rough-ends, this hotel would have been absolutely perfect,

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532CEA2A2476977508E03C79B78B8E6C

Great Hotel for Event Planners!

Ms. Johnston, the Sales Manager, shined bright by providing exemplary service to our large group before, during, and after our recent stay at the Sheraton Brookhollow. Having organized numerous events over the years, I have never had such a pleasant experience experience working with a Sales Manager as I did working with Ms. Johnston. She consistently went above and beyond the call of duty to meet or exceed our unique group's needs in a timely and efficient manner. The experience relieved a great deal of stress and work from my own personal workload in terms of organizing our event and I look forward to coordinating with Ms. Johnston and the Sheraton Brookhollow in the future. I can confidently say that this was the experience of all of our event guests as evidenced by our internal feedback questionnaire. Ms. Johnston's name was hailed numerous times by participants who interacted with her and as an event organizer this is the highest praise possible, to know that the participants needs are met in a friendly and efficient manner. However, I would also like to point out that the pleasurable experience was not limited to Ms. Johnston but the entire Sheraton Brookhollow staff. Multiple positive comments were mentioned regarding the Bar, Restaurant, Registration, and Housekeeping staff. It's nice to stay in a great newly remodeled facility and know that your friends and family will be comfortable and well taken care of. We very much looks forward to working with the Sheraton Brookhollow in the future!

Great Hotel for Event Planners! Ms. Johnston, the Sales Manager, shined bright by providing exemplary service to our large group before, during, and after our recent stay at the Sheraton Brookhollow. Having organized numerous events over the years, I have never had such a pleasant experience experience working with a Sales Manager as I did working with Ms. Johnston. She consistently went above and beyond the call of duty to meet or exceed our unique group's needs in a timely and efficient manner. The experience relieved a great deal of stress and work from my own personal workload in terms of organizing our event and I look forward to coordinating with Ms. Johnston and the Sheraton Brookhollow in the future. I can confidently say that this was the experience of all of our event guests as evidenced by our internal feedback questionnaire. Ms. Johnston's name was hailed numerous times by participants who interacted with her and as an event organizer this is the highest praise possible, to know that the participants needs are met in a friendly and efficient manner. However, I would also like to point out that the pleasurable experience was not limited to Ms. Johnston but the entire Sheraton Brookhollow staff. Multiple positive comments were mentioned regarding the Bar, Restaurant, Registration, and Housekeeping staff. It's nice to stay in a great newly remodeled facility and know that your friends and family will be comfortable and well taken care of. We very much looks forward to working with the Sheraton Brookhollow in the future!

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97B0D7F4B75BA75D770C621B0F0833C4

It worked well for us.

This is an older hotel with little architectural or decorative interest, but it seems to be well-run and served us just fine for three nights. Our standard room was remarkably spacious, well-equipped, clean and comfortable, though dull. I learned the hard way that the electrical outlets on the front of the desk (clearly designed for laptops and chargers) were non-functional. No noise problems on the 15th floor. The food and service at their Daily Grill restaurant (located next door in the mall) was excellent, breakfast especially. All the hotel staff I dealt with were courteous and helpful. There are many good restaurants nearby in the mall and in the surrounding neighborhood. Their business center makes it quick and easy to print your boarding passes at no charge, even in the middle of the night. Please ignore my detailed ratings, as my only choices were "terrible" or "excellent", at least on my browser.

It worked well for us. This is an older hotel with little architectural or decorative interest, but it seems to be well-run and served us just fine for three nights. Our standard room was remarkably spacious, well-equipped, clean and comfortable, though dull. I learned the hard way that the electrical outlets on the front of the desk (clearly designed for laptops and chargers) were non-functional. No noise problems on the 15th floor. The food and service at their Daily Grill restaurant (located next door in the mall) was excellent, breakfast especially. All the hotel staff I dealt with were courteous and helpful. There are many good restaurants nearby in the mall and in the surrounding neighborhood. Their business center makes it quick and easy to print your boarding passes at no charge, even in the middle of the night. Please ignore my detailed ratings, as my only choices were "terrible" or "excellent", at least on my browser.

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41FE81636D86251E9C7AFD2662B2091A

Convenient and mostly comfortable

We stayed at the Felix for a week during an architectural pilgrimage to Chicago. It's very convenient to Chicago's terrific public transportation system, two blocks to the subway and 2 steps to the bus lines. There is a building that looks under construction next door but when we asked, fearing drilling and construction noise ruining early mornings, it appears the construction has been idled for several years by the recession so it was lovely quiet while we were there. Rooms are clean, though tiny. Adequate for business travel and if you are not expecting a resort experience. One negative, the near total lack of closet and drawer space. Hint: look for drawer at foot of bed. Great example why minimalism is an OK aesthetic choice but highly impractical. Strangely, while the hotel brags about its Eco-friendly features (it's even LEEDS certified) they replaced all linens and towels every day, hardly the most environmentally sensitive policy. Staff are very friendly and welcoming. They get 5 stars. Small lobby and free coffee in AM. Best surprise however? The restaurant, Elate. We had 2 great meals there and the chocolate Pot de Creme is not to be missed. Overall, I would stay there again, especially if we could get a competitive rate by Priceline or other means. Not luxurious but highly acceptable. And the Pot de Creme!

Convenient and mostly comfortable We stayed at the Felix for a week during an architectural pilgrimage to Chicago. It's very convenient to Chicago's terrific public transportation system, two blocks to the subway and 2 steps to the bus lines. There is a building that looks under construction next door but when we asked, fearing drilling and construction noise ruining early mornings, it appears the construction has been idled for several years by the recession so it was lovely quiet while we were there. Rooms are clean, though tiny. Adequate for business travel and if you are not expecting a resort experience. One negative, the near total lack of closet and drawer space. Hint: look for drawer at foot of bed. Great example why minimalism is an OK aesthetic choice but highly impractical. Strangely, while the hotel brags about its Eco-friendly features (it's even LEEDS certified) they replaced all linens and towels every day, hardly the most environmentally sensitive policy. Staff are very friendly and welcoming. They get 5 stars. Small lobby and free coffee in AM. Best surprise however? The restaurant, Elate. We had 2 great meals there and the chocolate Pot de Creme is not to be missed. Overall, I would stay there again, especially if we could get a competitive rate by Priceline or other means. Not luxurious but highly acceptable. And the Pot de Creme!

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8620449722D686FB2D7E7205F6A8966E

A Gem in Mid-Town

Reservations: easy and great price through the TripAdvisor website. Check-in: efficient, accurate, and very warm and friendly. Room: spacious and quiet, with superb bath towels and linens, very comfortable beds, and a nicely appointed bathroom with excellent bath products. Nice flat screen TV. FREE internet! Breakfast and Wine and Cheese Reception: free and just fantastic. Much more than your typical hotel continental breakfast, with bagels, cereal, pastries, yogurt, fresh fruit, coffee, tea, and juices. Lovely wine and cheese evening reception. Check-out: fast, efficient, and friendly. This is an awesome hotel with a great location just off of Park Avenue.

A Gem in Mid-Town Reservations: easy and great price through the TripAdvisor website. Check-in: efficient, accurate, and very warm and friendly. Room: spacious and quiet, with superb bath towels and linens, very comfortable beds, and a nicely appointed bathroom with excellent bath products. Nice flat screen TV. FREE internet! Breakfast and Wine and Cheese Reception: free and just fantastic. Much more than your typical hotel continental breakfast, with bagels, cereal, pastries, yogurt, fresh fruit, coffee, tea, and juices. Lovely wine and cheese evening reception. Check-out: fast, efficient, and friendly. This is an awesome hotel with a great location just off of Park Avenue.

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4BA6972FFB1D0E2A2C551362831561B2

Nice

My husband and I drove down to do a little sightseeing last week and stayed at this hotel. It was very nice and only about a block from Chinatown. Lots of restaurants close by and a very nice area. I don't think I've ever been to a cleaner city!! We walked everywhere from the hotel. Granted my feet did feel like they were going to fall off but that's more because we were trying to see everything in a day!! Walked as far as the Lincoln Memorial which would have taken about 20 minutes if we had walked straight there!! Awesome trip!! Very nice, comfortable hotel. A little construction noises in the morning, but there is construction going on all over the city so I'm sure it would have been heard anywhere!!

Nice My husband and I drove down to do a little sightseeing last week and stayed at this hotel. It was very nice and only about a block from Chinatown. Lots of restaurants close by and a very nice area. I don't think I've ever been to a cleaner city!! We walked everywhere from the hotel. Granted my feet did feel like they were going to fall off but that's more because we were trying to see everything in a day!! Walked as far as the Lincoln Memorial which would have taken about 20 minutes if we had walked straight there!! Awesome trip!! Very nice, comfortable hotel. A little construction noises in the morning, but there is construction going on all over the city so I'm sure it would have been heard anywhere!!

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F393EDECFCDC8BDBED5EAC5E028E8723

Good location, good service

Proximity to Times Square is a major plus. Staff was very helpful and it was quite refreshing for even the maids to say good morning each day as you passed. Room was clean and beds were good. Biggest complaint is lack of outlets in room. Whether for iron or laptop, good luck. But, this is a common complaint in most hotels as only a few seem to recognize that need. Bar was good and had a good selection. Breakfast was good, but pricey. Fitness room was okay, but some of the equipment was down.

Good location, good service Proximity to Times Square is a major plus. Staff was very helpful and it was quite refreshing for even the maids to say good morning each day as you passed. Room was clean and beds were good. Biggest complaint is lack of outlets in room. Whether for iron or laptop, good luck. But, this is a common complaint in most hotels as only a few seem to recognize that need. Bar was good and had a good selection. Breakfast was good, but pricey. Fitness room was okay, but some of the equipment was down.

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D9786A82E0CE987973B104071F876B01

Good Hotel with Some Atmosphere

Stayed here a couple of nights in mid May 2012. This is an old building that has been well renovated and has a lot of old style atmosphere rather than aluminum and plastic found in newer hotels. We had a corner room that was large with a sofa, work desk, bureau, large LCD TV and King Bed. We did not notice any noise other than sirens that you hear even in the most sound-proof hotel. Large bathroom and all rooms were clean. Service was good and you get a cookie at check-in. Hotel is well situated near Pioneer Square and a short walk to Pike's Market. Would stay here again

Good Hotel with Some Atmosphere Stayed here a couple of nights in mid May 2012. This is an old building that has been well renovated and has a lot of old style atmosphere rather than aluminum and plastic found in newer hotels. We had a corner room that was large with a sofa, work desk, bureau, large LCD TV and King Bed. We did not notice any noise other than sirens that you hear even in the most sound-proof hotel. Large bathroom and all rooms were clean. Service was good and you get a cookie at check-in. Hotel is well situated near Pioneer Square and a short walk to Pike's Market. Would stay here again

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10C1AA4F973BCA37B0CE404786E9E6D9

Lost in translation

Very large, comfortable room. Comfortable bed, decent furniture, big window letting in lots of light. Very much a large corporate chain, all the rooms pretty much identical (benchmarked against colleagues' who were staying with me), though that said I had an end-of-corridor room which had an even larger bathroom appropriate for people with mobility issues. Long corridors straight out of The Shining. Location is where a map will show you - work out if that is appropriate for your stay. It is indeed right on the mall, which has plentiful shopping, cafes, an ice rink etc. Smallish bar on first floor with good service. Ate late(ish) at Oceanaire and had good seafood (was able to compare 3 or 4 different types of US oysters as a starter) but reluctant, bad service from a waiter who clearly was annoyed that we were keeping him from going home (we arrived well within the time that the restaurant stated it was open). We were sanguine about this but it would have ruined the dinner had it been something we'd been particularly looking forward to. Lobby staff, however, were great and all in all couldn't fault it. Good value, too.

Lost in translation Very large, comfortable room. Comfortable bed, decent furniture, big window letting in lots of light. Very much a large corporate chain, all the rooms pretty much identical (benchmarked against colleagues' who were staying with me), though that said I had an end-of-corridor room which had an even larger bathroom appropriate for people with mobility issues. Long corridors straight out of The Shining. Location is where a map will show you - work out if that is appropriate for your stay. It is indeed right on the mall, which has plentiful shopping, cafes, an ice rink etc. Smallish bar on first floor with good service. Ate late(ish) at Oceanaire and had good seafood (was able to compare 3 or 4 different types of US oysters as a starter) but reluctant, bad service from a waiter who clearly was annoyed that we were keeping him from going home (we arrived well within the time that the restaurant stated it was open). We were sanguine about this but it would have ruined the dinner had it been something we'd been particularly looking forward to. Lobby staff, however, were great and all in all couldn't fault it. Good value, too.

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2AB7A35745727C4BD4B6BCE3DB1A6DD9

Average Big City Hotel

Huge hotel with bustling lobby. Nothing really wrong with the hotel, but nothing special about it either. Hotel has kind of a crowded, congested feel. Location is OK. The Starbucks in the lobby had huge lines in the morning.

Average Big City Hotel Huge hotel with bustling lobby. Nothing really wrong with the hotel, but nothing special about it either. Hotel has kind of a crowded, congested feel. Location is OK. The Starbucks in the lobby had huge lines in the morning.

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4FAC843CAB0AE7A2EDBFF69A68209898

Lovely hotel at an attractive rate

My husband and I attended a convention at the last minute. We used an online service to find a hotel near the Convention Center and checked Days Inn on TripAdvisor. We liked everything about it: large, clean double room, parking nextdoor, exceptionally friendly and helpful staff, and the cost was half of what our colleagues paid at a nearby hotel. Three days before the date we booked there was a 20% off special posted online, which made our stay an even better bargain.

Lovely hotel at an attractive rate My husband and I attended a convention at the last minute. We used an online service to find a hotel near the Convention Center and checked Days Inn on TripAdvisor. We liked everything about it: large, clean double room, parking nextdoor, exceptionally friendly and helpful staff, and the cost was half of what our colleagues paid at a nearby hotel. Three days before the date we booked there was a 20% off special posted online, which made our stay an even better bargain.

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4B27F0C3B40960C15056D147C875926E

Got The Room at a Great Price!

I stay in NYC a lot since I live on Long Island. This hotel was a great price so I couldn't resist staying there. I would actually give it 3.5 stars because there were many things I liked about it. The room was very clean. The bed was very comfy as were the pillows. The desk staff, as well as the concierge, were polite and helpful. The location is great and in a good neighborhood. The only thing I didn't like was that the room they gave us had a lot of imperfections. If it wasn't for the great price these imperfections would have been quite bothersome. For one thing, the heater made an awful sound all throughout the night. Parts of the room were worn and in need of an update. The television worked intermittently due to a weak signal. I'm thinking the room price was so low because of these imperfections. Read other reviews to compare. Overall, I would stay there again at that price.

Got The Room at a Great Price! I stay in NYC a lot since I live on Long Island. This hotel was a great price so I couldn't resist staying there. I would actually give it 3.5 stars because there were many things I liked about it. The room was very clean. The bed was very comfy as were the pillows. The desk staff, as well as the concierge, were polite and helpful. The location is great and in a good neighborhood. The only thing I didn't like was that the room they gave us had a lot of imperfections. If it wasn't for the great price these imperfections would have been quite bothersome. For one thing, the heater made an awful sound all throughout the night. Parts of the room were worn and in need of an update. The television worked intermittently due to a weak signal. I'm thinking the room price was so low because of these imperfections. Read other reviews to compare. Overall, I would stay there again at that price.

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F1A6B822AFFE4AE1B5FDA5BEBF3E396E

Saved my day (and night)

My flight was cancelled today due to a major weather system moving in. As soon as I got the message from my airline, I asked my wife to search online for a hotel close to my last meeting of the day. She came up with this one. I stay in the city probably 5 or 6 nights each month and had never considered this place. Boy - have I been missing out. Truly extraordinary, friendly and helpful service at the front desk. Great room (king). Remarkably low rate (for mid-town Manhattan any way). Good room service food that's reasonably priced. Comfortable bed. Modern. Clean. I have finally found my must-go-to hotel in NYC.

Saved my day (and night) My flight was cancelled today due to a major weather system moving in. As soon as I got the message from my airline, I asked my wife to search online for a hotel close to my last meeting of the day. She came up with this one. I stay in the city probably 5 or 6 nights each month and had never considered this place. Boy - have I been missing out. Truly extraordinary, friendly and helpful service at the front desk. Great room (king). Remarkably low rate (for mid-town Manhattan any way). Good room service food that's reasonably priced. Comfortable bed. Modern. Clean. I have finally found my must-go-to hotel in NYC.

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E6A954819AC6CB9902095BA8E7960302

inDeCent exposure

The proprietor of this location owes a huge apology not just to the guests, but also to the staff. I have rarely stayed at a place where everyone was as keen as these people to make sure I was happy. It is also in a fantastic location: four blocks from the convention center. An easy walk to the National Mall or public transportation. But here's the let down: the rooms. OK, they're small. Not a deal breaker. But they're dismal. I couldn't tell if the carpet and bedding were old, or just not well kept. The wallpaper was scarred, peeling, and bubbling - not just in the bathroom, but the main room, too. The paint on the bathroom ceiling was bubbling: the sign of painted over mold. Then there's the smell. The first day it just seemed stale. But as the days progressed, my room had a growing sense of damp. A colleague had an even worse odor in his room. Another oddity was the placement of the hair dryer - right over the sink. One last oddity - a lamp on the desk wouldn't work and i assumed it was the bulb. Investigating a couple of days later, I discovered that it wasn't plugged in ... as there was no outlet anywhere near the lamp. The positives ... the bed was very comfortable. And the lounge/dining area in the basement was well decorated. The pictures on the hotel's website were obviously taken the day the renovations were completed - however many years ago that was. This could be an excellent place to stay. But it isn't.

inDeCent exposure The proprietor of this location owes a huge apology not just to the guests, but also to the staff. I have rarely stayed at a place where everyone was as keen as these people to make sure I was happy. It is also in a fantastic location: four blocks from the convention center. An easy walk to the National Mall or public transportation. But here's the let down: the rooms. OK, they're small. Not a deal breaker. But they're dismal. I couldn't tell if the carpet and bedding were old, or just not well kept. The wallpaper was scarred, peeling, and bubbling - not just in the bathroom, but the main room, too. The paint on the bathroom ceiling was bubbling: the sign of painted over mold. Then there's the smell. The first day it just seemed stale. But as the days progressed, my room had a growing sense of damp. A colleague had an even worse odor in his room. Another oddity was the placement of the hair dryer - right over the sink. One last oddity - a lamp on the desk wouldn't work and i assumed it was the bulb. Investigating a couple of days later, I discovered that it wasn't plugged in ... as there was no outlet anywhere near the lamp. The positives ... the bed was very comfortable. And the lounge/dining area in the basement was well decorated. The pictures on the hotel's website were obviously taken the day the renovations were completed - however many years ago that was. This could be an excellent place to stay. But it isn't.

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87D6BDBDE6C86892C10A1C0648221C15

Location, Location, Location

This place is in a GREAT location. Fisherman's Wharf, the F-Train and a Cable car line are all within walking distance. The staff are friendly and helpful. I never opened a door or carried a heavy bag. The evening wine/pizza reception is a nice touch and the staff are so friendly. Because of the location, the view we had was of the Wharf and was great, although with the view we also got some noise from the road and the bus stop across the street. Not all rooms will have a view of the wharf though. We did not have a car, but found it easy to get from the Amtrak to the F-train to the hotel with our luggage and then back without issue. Buy a Muni pass, it is sooo worth it. My only complaint besides the noise of the street was the size/cost of the room. We reserved a King Suite for 3-4 people assuming it would be 2 rooms or a room with some separation. It was a room with a King bed and a couch that makes into a bed. Thankfully we only had 2 people in the room after all and even with that it was tight with all of our luggage etc. So if you have more than 2 people you might want to get 2 rooms, but they are pricey, but worth it for the location.

Location, Location, Location This place is in a GREAT location. Fisherman's Wharf, the F-Train and a Cable car line are all within walking distance. The staff are friendly and helpful. I never opened a door or carried a heavy bag. The evening wine/pizza reception is a nice touch and the staff are so friendly. Because of the location, the view we had was of the Wharf and was great, although with the view we also got some noise from the road and the bus stop across the street. Not all rooms will have a view of the wharf though. We did not have a car, but found it easy to get from the Amtrak to the F-train to the hotel with our luggage and then back without issue. Buy a Muni pass, it is sooo worth it. My only complaint besides the noise of the street was the size/cost of the room. We reserved a King Suite for 3-4 people assuming it would be 2 rooms or a room with some separation. It was a room with a King bed and a couch that makes into a bed. Thankfully we only had 2 people in the room after all and even with that it was tight with all of our luggage etc. So if you have more than 2 people you might want to get 2 rooms, but they are pricey, but worth it for the location.

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F6EDD7D88834C9696364A87E6AB142C1

Never have to leave the property

We had a fantastic stay of nine days in early February. It was very quiet, for most of the trip we felt like we had the place to ourselves. Friday & Saturday nights were a bit noisier as there was a business conference being held, but there were no problems. The staff are all very friendly, smiling and waving and saying hello. We were upgraded to a beachfront room, and it was so nice to walk out the door and down to the water. Our toddler loved building sandcastles just in front of the room. Other highlights for him were feeding the ducks that hang around on the pond (and they sell little packages of duck food in the island market), climbing the lookout tower, going swimming in the main (heated) pool, and roasting marshmallows on one of the fires they have. As parents, we appreciated the onsite laundry (which was located by a pool, so you can go swimming while your clothes are washing), the good housekeeping staff who were accommodating to our child's naptimes, and the feeling of quiet & safety. I felt no hesitation wandering around the resort after dark. The food at Baleen was good, we ate there every day as the Barefoot was closed for renovations The staff were understanding about having a child in tow, and promptly brought to go containers, and supplied us with the extras (ketchup & peanut butter) that toddlers appreciate. We had an awesome stay, I'm sure I'm forgetting things but can't say enough good things about this resort.

Never have to leave the property We had a fantastic stay of nine days in early February. It was very quiet, for most of the trip we felt like we had the place to ourselves. Friday & Saturday nights were a bit noisier as there was a business conference being held, but there were no problems. The staff are all very friendly, smiling and waving and saying hello. We were upgraded to a beachfront room, and it was so nice to walk out the door and down to the water. Our toddler loved building sandcastles just in front of the room. Other highlights for him were feeding the ducks that hang around on the pond (and they sell little packages of duck food in the island market), climbing the lookout tower, going swimming in the main (heated) pool, and roasting marshmallows on one of the fires they have. As parents, we appreciated the onsite laundry (which was located by a pool, so you can go swimming while your clothes are washing), the good housekeeping staff who were accommodating to our child's naptimes, and the feeling of quiet & safety. I felt no hesitation wandering around the resort after dark. The food at Baleen was good, we ate there every day as the Barefoot was closed for renovations The staff were understanding about having a child in tow, and promptly brought to go containers, and supplied us with the extras (ketchup & peanut butter) that toddlers appreciate. We had an awesome stay, I'm sure I'm forgetting things but can't say enough good things about this resort.

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9EA4ED534FBB173D23EDC7BD61ED1A69

AMAZING EXPERIENCE

I live in Houston and I took my daughter for a 2 day getaway to San Antonio and we stayed at the utterly beautiful, stylish, comfortable Hotel Havana. Liz Lambert is a genius with design! The hotel is warm, cozy, gorgeous with all the amenities you could want with a great personal touch - does not feel like a hotel, more like someone's beautiful home. It does not feel like Texas, actually does not even feel like the US. I feel like I am transported into a space that reminds me of a cross between somewhere in Paris and India... The Ocho Lounge has these incredible chandeliers with teal blue and yellow velvet couches....I would go back to SA just to stay at the Havana!

AMAZING EXPERIENCE I live in Houston and I took my daughter for a 2 day getaway to San Antonio and we stayed at the utterly beautiful, stylish, comfortable Hotel Havana. Liz Lambert is a genius with design! The hotel is warm, cozy, gorgeous with all the amenities you could want with a great personal touch - does not feel like a hotel, more like someone's beautiful home. It does not feel like Texas, actually does not even feel like the US. I feel like I am transported into a space that reminds me of a cross between somewhere in Paris and India... The Ocho Lounge has these incredible chandeliers with teal blue and yellow velvet couches....I would go back to SA just to stay at the Havana!

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B6C4A5313C5795FC484BB1BC922BB8BE

Good Hotel - great service

The Omni Hotel in San Francisco is a good hotel with great service by the staff. The rooms are certainly adequate and comparable to other similar hotels, but not wonderful. The same with the food options, but what makes this hotel really good is the service provided by the staff. They are friendly, helpful and go out of their way to make your stay enjoyable. Given today's difficulty in getting good service I would take a good service experience over a more luxurious room anytime.

Good Hotel - great service The Omni Hotel in San Francisco is a good hotel with great service by the staff. The rooms are certainly adequate and comparable to other similar hotels, but not wonderful. The same with the food options, but what makes this hotel really good is the service provided by the staff. They are friendly, helpful and go out of their way to make your stay enjoyable. Given today's difficulty in getting good service I would take a good service experience over a more luxurious room anytime.

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1582CB8AB96D4A4A6E451250634992FE

Pleasent stay

Very comfortable,clean,nice bathroom. The view and proximity to Seaport area was so worth the price. Across parking lot to the T station. Walking distance to Cruise Terminal.

Pleasent stay Very comfortable,clean,nice bathroom. The view and proximity to Seaport area was so worth the price. Across parking lot to the T station. Walking distance to Cruise Terminal.

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928B7E7EC5971AF7EB1ABCFE11BFA8E7

DC Stay

Great Hotel. If it wasnt for the construction going on next door I would have given the highest raiting. Walk to the Capitol!

DC Stay Great Hotel. If it wasnt for the construction going on next door I would have given the highest raiting. Walk to the Capitol!

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57CEBC97ED8CCC36A37316F2B17EE279

Great value

Booked 4 nights from Aug 02 at this Hotel through travelocity and at great price. We are from Toronto and this was are first visit to NYC. The Hotel is very easy to get to from JFK airport, take the air train to Jamaica subway station and then the subway to 53rd and 6th and you are right around the corner from the Hotel, took maybe 60 minutes in total. Are room was on the 14th floor street side, very roomy and came with a fridge and a whirl pool bath. Great room, the staff very helpful and the bed was very comfortable. I would not hesitate to book this Hotel again. You are within a 5 minute walk to time square, how much more could you ask for. Get the New York City pass with hop on and off bus, you will love the attractions that come with the pass. Anybody that complains about this Hotel and staff have issues.

Great value Booked 4 nights from Aug 02 at this Hotel through travelocity and at great price. We are from Toronto and this was are first visit to NYC. The Hotel is very easy to get to from JFK airport, take the air train to Jamaica subway station and then the subway to 53rd and 6th and you are right around the corner from the Hotel, took maybe 60 minutes in total. Are room was on the 14th floor street side, very roomy and came with a fridge and a whirl pool bath. Great room, the staff very helpful and the bed was very comfortable. I would not hesitate to book this Hotel again. You are within a 5 minute walk to time square, how much more could you ask for. Get the New York City pass with hop on and off bus, you will love the attractions that come with the pass. Anybody that complains about this Hotel and staff have issues.

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64EF7B53864EFBF4754D14AA7181ED33

Excellent location/Clean/Free Wi-Fi & Parking/Great price

This is a special gem in a sea of choices!! We were very satisfied with our room (#116) and the location of this motel. I cannot say enough about the experience of our 4 days here. There is a convenience store right outside for any needs, the Cafe Lombard across the street and on the bus route (buy a muni pass). We parked our car and it stayed there for 4 days!! All in all the experience was exceptional and if you want a clean hotel to meet your standard needs, you will not be disappointed. Friends were at the Wharf Inn and we felt very lucky with our choice of motels. It was much quieter, cleaner, updated, etc. yet a quick walk to Fisherman's Wharf, Lombard Street, Coit Tower, the cable cars, etc!! The manager has been at the motel for 23 years and it is managed very well. Enjoy!!

Excellent location/Clean/Free Wi-Fi & Parking/Great price This is a special gem in a sea of choices!! We were very satisfied with our room (#116) and the location of this motel. I cannot say enough about the experience of our 4 days here. There is a convenience store right outside for any needs, the Cafe Lombard across the street and on the bus route (buy a muni pass). We parked our car and it stayed there for 4 days!! All in all the experience was exceptional and if you want a clean hotel to meet your standard needs, you will not be disappointed. Friends were at the Wharf Inn and we felt very lucky with our choice of motels. It was much quieter, cleaner, updated, etc. yet a quick walk to Fisherman's Wharf, Lombard Street, Coit Tower, the cable cars, etc!! The manager has been at the motel for 23 years and it is managed very well. Enjoy!!

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59791BEC65D6BCBF3A6693502FC87427

Nigal is great!

Nigal checked us in and was, in essence, our first contact with Monaco Baltimore. He was genuinely welcoming and efficient with the check-in process. He was also insightful when it came to providing us with helpful hints on where to go and what to see in Baltimore. He set the stage for a highly pleasant stay at Monaco Baltimore.

Nigal is great! Nigal checked us in and was, in essence, our first contact with Monaco Baltimore. He was genuinely welcoming and efficient with the check-in process. He was also insightful when it came to providing us with helpful hints on where to go and what to see in Baltimore. He set the stage for a highly pleasant stay at Monaco Baltimore.

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8CD142360F2945FC8FB74A191FF9BAFB

Great historic hotel

First time in Philly and loved staying at the hotel. Service was excellent! Staff was eager to please and for an older hotel, we had a nice size room. Went up to the top floor for drinks Friday eve, but there was no room to sit. We were disappointed but realized this was a very happening place. The only down part was breakfast this past Sunday. The food left alot to be desired for $20 a person plus tip. It was buffet style but still...definately not worth the money. Will definately stay there again. Eat at Ralphs in the Italian district and you won't be sorry. The food was delish. The other place we ate was Butcher and Singer...you are looking at $200 plus easy for a couple. Beautiful place with awesome service/food. The location of this hotel was really good as well for being in an area where you will walk most of the time.

Great historic hotel First time in Philly and loved staying at the hotel. Service was excellent! Staff was eager to please and for an older hotel, we had a nice size room. Went up to the top floor for drinks Friday eve, but there was no room to sit. We were disappointed but realized this was a very happening place. The only down part was breakfast this past Sunday. The food left alot to be desired for $20 a person plus tip. It was buffet style but still...definately not worth the money. Will definately stay there again. Eat at Ralphs in the Italian district and you won't be sorry. The food was delish. The other place we ate was Butcher and Singer...you are looking at $200 plus easy for a couple. Beautiful place with awesome service/food. The location of this hotel was really good as well for being in an area where you will walk most of the time.

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A8730B87672F86E31DF1AD1741976521

Sleep well

Wasn't overwhelmed upon first impression. The location and room was drab. When I checked in there was no chair or mini-fridge in the room. Upon request the staff did not hesitate to deliver them. The staff was freindly and responsive. The bed was comfy and the room was quiet. It was a great place to sleep. A big plus was the YMCA adjacent to the hotel. Another plus was the short distance from the hotel to the "T", only 50 meters away.

Sleep well Wasn't overwhelmed upon first impression. The location and room was drab. When I checked in there was no chair or mini-fridge in the room. Upon request the staff did not hesitate to deliver them. The staff was freindly and responsive. The bed was comfy and the room was quiet. It was a great place to sleep. A big plus was the YMCA adjacent to the hotel. Another plus was the short distance from the hotel to the "T", only 50 meters away.

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6B218A2D7EA100621A98B10C48EC54E9

Good Hotel, surroundings are weird but not that bad.

This was our first trip to SF, the first impression was bad because the neighborhood does not look so good. But when you identify your surrounding then you find you're close to a lot of convenient places and paying a lot less than in Union Sq. You are at walking distance to Civic Center and Market Street. BART is also close. Staff was a mix of unfriendly and friendly people (mostly unfriendly). Rooms were clean but the bed was too hard and uncomfortable. Restaurant serves a nice buffet with good choices of food. We rented a car to visit Sacramento but the price for parking at the hotel was very very high.

Good Hotel, surroundings are weird but not that bad. This was our first trip to SF, the first impression was bad because the neighborhood does not look so good. But when you identify your surrounding then you find you're close to a lot of convenient places and paying a lot less than in Union Sq. You are at walking distance to Civic Center and Market Street. BART is also close. Staff was a mix of unfriendly and friendly people (mostly unfriendly). Rooms were clean but the bed was too hard and uncomfortable. Restaurant serves a nice buffet with good choices of food. We rented a car to visit Sacramento but the price for parking at the hotel was very very high.

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F78A02CD59C17FF0526C476B3B38CD2E

Like A Native New Yorker

When I got "home" to my room at the Eastgate I settled in for the week. I had a beautiful view (25B is the best room of the many I've been in there) and the kitchen saved me money on meals. But the best part of my trip was housekeeping. No matter how busy I was, when I got "home" my room was beautifully clean and orderly with extra touches like folding my scarf and draping over the back of the chair. I felt completely taken care of at the Eastgate with tips on grocery stores and commuting advice. Carol was the first desk person I encountered but the rest of the staff is just as friendly. It's nice to be told hello when you come back from a hard day! It's the only hotel for me from now on.

Like A Native New Yorker When I got "home" to my room at the Eastgate I settled in for the week. I had a beautiful view (25B is the best room of the many I've been in there) and the kitchen saved me money on meals. But the best part of my trip was housekeeping. No matter how busy I was, when I got "home" my room was beautifully clean and orderly with extra touches like folding my scarf and draping over the back of the chair. I felt completely taken care of at the Eastgate with tips on grocery stores and commuting advice. Carol was the first desk person I encountered but the rest of the staff is just as friendly. It's nice to be told hello when you come back from a hard day! It's the only hotel for me from now on.

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E947A41EF090173563247A3EACF5BCCC

Fun weekend

Stayed at the Doubletree in Center City Phila Jan 5 and 6, 2012. Updated rooms. Right in the heart of the city. Ask for rooms that face Broad street and are high up so that you can see the Broad Street evening illuminations of City Hall and the Large Buildings along Broad Street. Friendly staff, good lounge downstairs. Close to the best restaurants in town. Plenty of parking. Across the street from the Academy of Music and the Kimmel Center.

Fun weekend Stayed at the Doubletree in Center City Phila Jan 5 and 6, 2012. Updated rooms. Right in the heart of the city. Ask for rooms that face Broad street and are high up so that you can see the Broad Street evening illuminations of City Hall and the Large Buildings along Broad Street. Friendly staff, good lounge downstairs. Close to the best restaurants in town. Plenty of parking. Across the street from the Academy of Music and the Kimmel Center.

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DAD017414E35980B29A676942D713A01

Great Stay!

We arrived on a Sat and checked out on Tuesday. Our room was in the renovated section on the 20th floor at the back of the hotel. We had absolutely no noise from anyone nor from traffic, even with the freeway right below us. The room was modern and with all conveniences. A motion detection night light underneath the night stand came on when you get out of the bed and was a nice touch. The huge window coverings were opened and closed by electric panel. A mini fridge was convenient. We found all personnel most helpful and eager to please. We did not use the restaurants there, except for the coffee shop and found it to be convenient for snacks , etc. We used the Super Shuttle to and from DFW, so no experience with the parking facility. With the convenience of the city in walking distance, we enjoyed it very much. Would stay again!

Great Stay! We arrived on a Sat and checked out on Tuesday. Our room was in the renovated section on the 20th floor at the back of the hotel. We had absolutely no noise from anyone nor from traffic, even with the freeway right below us. The room was modern and with all conveniences. A motion detection night light underneath the night stand came on when you get out of the bed and was a nice touch. The huge window coverings were opened and closed by electric panel. A mini fridge was convenient. We found all personnel most helpful and eager to please. We did not use the restaurants there, except for the coffee shop and found it to be convenient for snacks , etc. We used the Super Shuttle to and from DFW, so no experience with the parking facility. With the convenience of the city in walking distance, we enjoyed it very much. Would stay again!

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52386EFD83230BC3E0707E5C31BFC717

Wonder Experiance

I had a wonderful stay at this hotel. I was very impressed! The room was magnificent. I love the granite design in the bathroom and the photos in the sitting room. This has been a very comfortable place to spend the last few day. The hotel has great character! Much of this is driven by the splendid art in the small lobby, out front, and next door. Lastly, I would like to comment on the staff. Everyone has been so nice and polite. The woman at the front desk, when I arrived, made the hotel feel warm and inviting. I liked the fact that it was a very short walk to Grand Central. I will be back on my next trip to NYC.

Wonder Experiance I had a wonderful stay at this hotel. I was very impressed! The room was magnificent. I love the granite design in the bathroom and the photos in the sitting room. This has been a very comfortable place to spend the last few day. The hotel has great character! Much of this is driven by the splendid art in the small lobby, out front, and next door. Lastly, I would like to comment on the staff. Everyone has been so nice and polite. The woman at the front desk, when I arrived, made the hotel feel warm and inviting. I liked the fact that it was a very short walk to Grand Central. I will be back on my next trip to NYC.

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2A2D3688E38ABF5D570833944F6159AD

Family Visiting from New Zealand

Wonderful staff and service, great being offered bottled water, given, for us, the temperature was up there. Clean rooms, easy access, good location, i.e. we visited Tempe to meet family from Pheonix, and easy access to the highways.

Family Visiting from New Zealand Wonderful staff and service, great being offered bottled water, given, for us, the temperature was up there. Clean rooms, easy access, good location, i.e. we visited Tempe to meet family from Pheonix, and easy access to the highways.

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FB67B8361BD0C06C6AECB6638665CFDD

Location, Location!

The Millennium Hotel has a perfect location for those who want to be in the heart of the city's theater district. Our room was on the 33rd floor and commanded a great view. The room was not huge but not tiny either. It was comfortable, and the air conditioning worked very well during the hot, humid days of late August. The staff were all pleasant and courteous, and the hotel was very clean. The rooms are not cheap, but neither is anything else in that location! We easily walked to theaters and restaurants, and I was happy to find a Starbucks right next door! I would stay here again on future trips to NYC.

Location, Location! The Millennium Hotel has a perfect location for those who want to be in the heart of the city's theater district. Our room was on the 33rd floor and commanded a great view. The room was not huge but not tiny either. It was comfortable, and the air conditioning worked very well during the hot, humid days of late August. The staff were all pleasant and courteous, and the hotel was very clean. The rooms are not cheap, but neither is anything else in that location! We easily walked to theaters and restaurants, and I was happy to find a Starbucks right next door! I would stay here again on future trips to NYC.

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77DB6A88AA33C2CD9980F651143E1FB2

Great hotel and location when visiting Chicago

We stayed here in early October. The hotel has a great location for seeing the sites of Chicago. Close access to Millenium Park, the Art Institute, Field Museum and Shopping. Our room was large, modern and had a great view of the park. There are lots of great restaurants nearby and the restaurant in the hotel was also very good. Staff service was excellent. My only issue is that wifi was an extra cost. This is where we will stay whenever we visit Chicago.

Great hotel and location when visiting Chicago We stayed here in early October. The hotel has a great location for seeing the sites of Chicago. Close access to Millenium Park, the Art Institute, Field Museum and Shopping. Our room was large, modern and had a great view of the park. There are lots of great restaurants nearby and the restaurant in the hotel was also very good. Staff service was excellent. My only issue is that wifi was an extra cost. This is where we will stay whenever we visit Chicago.

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CE8A0B9D26621EB07C62D80D69ADF049

I would stay here again and again

A gem of a hotel located near Seattle Univerisity and Pill Hill. I stayed here alone for two nights, and loved it. The staff were very warm and generous. A glass of wine was waiting at check in, hand the rooms were clean, well appointed, and the beds comfortable. It is an old hotel, so the elevator is small (which is charming) and the plumbing a little slow to bring up the hot water (which is a shame as they must waste a lot of water.) They have a restaurant which I did not go to because it was more a meat lovers place. But the lounge was quiet and comfortable. I sat by the fire and ordered wine and read and just had a wonderful time all by myself.

I would stay here again and again A gem of a hotel located near Seattle Univerisity and Pill Hill. I stayed here alone for two nights, and loved it. The staff were very warm and generous. A glass of wine was waiting at check in, hand the rooms were clean, well appointed, and the beds comfortable. It is an old hotel, so the elevator is small (which is charming) and the plumbing a little slow to bring up the hot water (which is a shame as they must waste a lot of water.) They have a restaurant which I did not go to because it was more a meat lovers place. But the lounge was quiet and comfortable. I sat by the fire and ordered wine and read and just had a wonderful time all by myself.

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39688BCDF67BC30DD9B3D02DEE293BF2

A suite to remember

We came to The Dana in San Diego from Marysvale, UT. Our son is stationed in San Diego was getting married. The hotel was perfect! Right across from Marina Village where the reception was. The suite had an amazing view and was perfect for entertaining guests between the wedding and reception.

A suite to remember We came to The Dana in San Diego from Marysvale, UT. Our son is stationed in San Diego was getting married. The hotel was perfect! Right across from Marina Village where the reception was. The suite had an amazing view and was perfect for entertaining guests between the wedding and reception.

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C6A8E0FA509D667B5AB4BEEDB58A93AF

WOW! AMAZING!

Increadable! The service I received from check in to check out was out of this world! We checked in early and not only was the room ready it was stunning! We had the most amazing concierge help us with a dinner booking (where I proposed)- on arrival we were given champeyne that had been arranged by the concierge- How crazy is that! All of our internet charges were wiped clean and we also received a free breakfast. Stunning pool too! This hotel knows exactly how to treat people and I will sell this property to all of my clients =)

WOW! AMAZING! Increadable! The service I received from check in to check out was out of this world! We checked in early and not only was the room ready it was stunning! We had the most amazing concierge help us with a dinner booking (where I proposed)- on arrival we were given champeyne that had been arranged by the concierge- How crazy is that! All of our internet charges were wiped clean and we also received a free breakfast. Stunning pool too! This hotel knows exactly how to treat people and I will sell this property to all of my clients =)

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C33B0ACACFD818FE375B1C8422F1E243

Almost Perfect

We drove past this hotel for years before we realized that it is a full size resort. This Hilton has it all--a variety of room types, great dining, great shopping, a gorgeous swimming pool, its own marina, beach volleyball, a full spa, tennis courts, lots of free activities--and it is all right on the beach. It is also within a 5-10 minute drive from the airport, downtown and Old Town. We were surprised to learn that this property is 50 years old this year--it has been upgraded and so well tended that it seems much newer. Service is also spectacular. Ask for TC at the front desk if she is available. Minor complaint #1--$32/day to park your car is absurd for anywhere in San Diego, but especially when there is free parking on the street in front of the property, in a relatively safe area. Minor complaint #2--WiFi is free but service is weak, which explains the gathering of people with laptops in the main lobby every day. No hotel property is perfect, but this one comes close. We rented a waverunner and followed a pod of dolphins just 200' off the hotel marina, at slow speed of course so we wouldn't disturb them. You can't beat that.

Almost Perfect We drove past this hotel for years before we realized that it is a full size resort. This Hilton has it all--a variety of room types, great dining, great shopping, a gorgeous swimming pool, its own marina, beach volleyball, a full spa, tennis courts, lots of free activities--and it is all right on the beach. It is also within a 5-10 minute drive from the airport, downtown and Old Town. We were surprised to learn that this property is 50 years old this year--it has been upgraded and so well tended that it seems much newer. Service is also spectacular. Ask for TC at the front desk if she is available. Minor complaint #1--$32/day to park your car is absurd for anywhere in San Diego, but especially when there is free parking on the street in front of the property, in a relatively safe area. Minor complaint #2--WiFi is free but service is weak, which explains the gathering of people with laptops in the main lobby every day. No hotel property is perfect, but this one comes close. We rented a waverunner and followed a pod of dolphins just 200' off the hotel marina, at slow speed of course so we wouldn't disturb them. You can't beat that.

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14DC278DCEA4D26B5BEE7591F02BDCF1

A disappointing let down

We stayed at the Bentley for 5 nights and it was a big disappointment ! Arriving late evening we were informed on check in that the hotel was overbooked and we were given a smaller room with queen bed instead of the king bed we had explicitly asked for at the reservation stage ! Moreover, the explanation was given by the receptionist after being informed that we had booked through the hotels.com website and not directly through their site.. ! We requested for a room change right away and were informed after much whispering amongst the staff that we would have to stay out for the night and cud be given a change if we left our room keys with them in the morning .. Subsequently though we left the room key and a message with reception the next day, we were not given a room change as the message was not conveyed during ther day shift change! Finally, after putting our foot down on living out of a suitcase yet another night ( not to forget our feet hanging off the bed as we are tall!) and raising a ruckus, we were given a room change magically ! The hotel s average, quite jaded and honestly, needs a makeover in customer service being in the hospitality business. Last but not the least, did see another guy having the same problem as us at check in so definitely, not a one off experience.

A disappointing let down We stayed at the Bentley for 5 nights and it was a big disappointment ! Arriving late evening we were informed on check in that the hotel was overbooked and we were given a smaller room with queen bed instead of the king bed we had explicitly asked for at the reservation stage ! Moreover, the explanation was given by the receptionist after being informed that we had booked through the hotels.com website and not directly through their site.. ! We requested for a room change right away and were informed after much whispering amongst the staff that we would have to stay out for the night and cud be given a change if we left our room keys with them in the morning .. Subsequently though we left the room key and a message with reception the next day, we were not given a room change as the message was not conveyed during ther day shift change! Finally, after putting our foot down on living out of a suitcase yet another night ( not to forget our feet hanging off the bed as we are tall!) and raising a ruckus, we were given a room change magically ! The hotel s average, quite jaded and honestly, needs a makeover in customer service being in the hospitality business. Last but not the least, did see another guy having the same problem as us at check in so definitely, not a one off experience.

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20F5B7FDF8FA2CBC5DD254CF6B63BF1F

Excellent customer service plus usual hyatt quality

Awesome experience the moment you walk in the door. Warm, genuine greetings from doorman to reception, to restaurant and housekeeping. Management extremely apologetic for a very minor issue regarding keys. Even got a small gift to say sorry which was not necessary. Room, gym, restaurant, check in and out experience all excellent. Gym was very good considering it was a hotel gym. I was offered lots of extras which i did not ask for including free breakfasts, wifi/internet in room, one ironing a day, US phone calls. Great location.

Excellent customer service plus usual hyatt quality Awesome experience the moment you walk in the door. Warm, genuine greetings from doorman to reception, to restaurant and housekeeping. Management extremely apologetic for a very minor issue regarding keys. Even got a small gift to say sorry which was not necessary. Room, gym, restaurant, check in and out experience all excellent. Gym was very good considering it was a hotel gym. I was offered lots of extras which i did not ask for including free breakfasts, wifi/internet in room, one ironing a day, US phone calls. Great location.

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6461A8069DD5A5AD8D029346998EF6A1

It seems that the low rate attracts guests with unpleasant behavior

Room was quiet and of good size. The mattress was uncomfortable. There were stains on a towel. The washing machines and driers are free. No breakfast. The other guests at that hotel are probably not exactly well educated. We had to wait an hour and 20 minutes for a guest to take his cloths out of the drier (after his cloths were dry already) in order to take our cloths out of the washer and put them in the drier. We had to wait 30 minutes for a luggage cart, although the guest that was using it knew we need it and knew we were waiting for it. The printer at the business center was out of order, so was the phone there. The door of one of the rooms on ground floor next to the elevator was pemanently open and the guest there were watching every person that passed or used the elevator, it was more than strange. At front desk the workers were friendly, but it's not enough.

It seems that the low rate attracts guests with unpleasant behavior Room was quiet and of good size. The mattress was uncomfortable. There were stains on a towel. The washing machines and driers are free. No breakfast. The other guests at that hotel are probably not exactly well educated. We had to wait an hour and 20 minutes for a guest to take his cloths out of the drier (after his cloths were dry already) in order to take our cloths out of the washer and put them in the drier. We had to wait 30 minutes for a luggage cart, although the guest that was using it knew we need it and knew we were waiting for it. The printer at the business center was out of order, so was the phone there. The door of one of the rooms on ground floor next to the elevator was pemanently open and the guest there were watching every person that passed or used the elevator, it was more than strange. At front desk the workers were friendly, but it's not enough.

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CB8993342A81519135EFE3DB8C84BEEE

Nice New Fairfield

New generation of Fairfields with good service from friendly staff. Fitness room is nothing special but they have an arrangement with a gym that is quite nice and less than 2 minutes away. Will stay here again.

Nice New Fairfield New generation of Fairfields with good service from friendly staff. Fitness room is nothing special but they have an arrangement with a gym that is quite nice and less than 2 minutes away. Will stay here again.

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9F1B2BA643A7F92EC58A9ED2525032CA

Clean, friendly, well-located hotel!

My only complaint about my entire experience was the cost of parking...but, I recognize that parking is at a premium in D.C. so I willingly paid it. The staff was wonderful, efficient, and friendly. My room was awesome and it was supplied with everything I could possibly have needed. I love that it's a historic hotel...it had that old-fashioned charm that I adore. The hotel is so well located! It's in the nicest part of D.C. and is so close to the Metro and several great restaurants and attractions. I had a great stay and hope to return soon!

Clean, friendly, well-located hotel! My only complaint about my entire experience was the cost of parking...but, I recognize that parking is at a premium in D.C. so I willingly paid it. The staff was wonderful, efficient, and friendly. My room was awesome and it was supplied with everything I could possibly have needed. I love that it's a historic hotel...it had that old-fashioned charm that I adore. The hotel is so well located! It's in the nicest part of D.C. and is so close to the Metro and several great restaurants and attractions. I had a great stay and hope to return soon!

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0CB42872C3AC99FA50C5A50FAFC99473

Not the best of the Drury properties

Several family members stayed at this Drury Inn in June. Upon checking out, we were unable to get a receipt and had a PDF file emailed to us. I am a fan of the Drury properties, but this location has not kept up and modernized. As another reviewer indicated, there is a problem with rooms smelling like smoke. I don't know if it was once a smoking room or not, but the smell still lingered. Since a family member lives close by, the hotel selections are limited in this area and we've stayed in just about all of them. But he indicated he would be looking for another hoted for family visits. I was disappointed as I'm generally happy with the Drury Inn brand.

Not the best of the Drury properties Several family members stayed at this Drury Inn in June. Upon checking out, we were unable to get a receipt and had a PDF file emailed to us. I am a fan of the Drury properties, but this location has not kept up and modernized. As another reviewer indicated, there is a problem with rooms smelling like smoke. I don't know if it was once a smoking room or not, but the smell still lingered. Since a family member lives close by, the hotel selections are limited in this area and we've stayed in just about all of them. But he indicated he would be looking for another hoted for family visits. I was disappointed as I'm generally happy with the Drury Inn brand.

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EF24D236A1FB200EF41D45E2B8178A97

Excellent Hotel in Great Location

We got two adjoining rooms at the Marriott. One was a double/double and the other was a king. Lots of space to work, room safe, honor bar, large bathroom with separate tub and shower and granite throughout. King room had a sofa bed as well. DVD player and large flat screen TV. The restaurant downstairs was excellent (ask for the couch potatoes) and service was great. Valet parking was expensive (there is no self park option) but the valets were very helpful offering water and would print out directions to wherever you wanted to go. The Cherry Creek area is great with large number of restaurants and stores within 6 blocks of the hotel. There is also a great mall across the street. Used the gym which had a number of cardio machines, free weights and one multi station. Towels, fruit, water and headphones are provided. Staff was great throughout and highly recommend the hotel. Going back in April and will definitely stay here again.

Excellent Hotel in Great Location We got two adjoining rooms at the Marriott. One was a double/double and the other was a king. Lots of space to work, room safe, honor bar, large bathroom with separate tub and shower and granite throughout. King room had a sofa bed as well. DVD player and large flat screen TV. The restaurant downstairs was excellent (ask for the couch potatoes) and service was great. Valet parking was expensive (there is no self park option) but the valets were very helpful offering water and would print out directions to wherever you wanted to go. The Cherry Creek area is great with large number of restaurants and stores within 6 blocks of the hotel. There is also a great mall across the street. Used the gym which had a number of cardio machines, free weights and one multi station. Towels, fruit, water and headphones are provided. Staff was great throughout and highly recommend the hotel. Going back in April and will definitely stay here again.

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1DC8594570425504CB635E9A3EBB8F32

Huge Room, Great Location, Curiously Small Bathroom

MileNorth (formerly Affinia) is located on Superior & Michigan, next door to a Gino's East, and just down the street from the Magnificent Mile. The hotel is well-located to the bus lines, restaurants, stores, sights (a block or two from the Water Tower), and shopping. The only negative about the location is that the hotel is also located right next to a hospital, so you occasionally hear ambulances coming in and out. The hotel room is gigantic. At the entrance of the room is a desk/office area, with steps leading down into a living room/couch, with the queen size bed tucked in the back corner. We liked that the bed was tucked away from the hotel door, as this minimized any noise from any other guests who were out in the hallway. The only negative about the room is, for the large size of the room, the bathroom was curiously tiny. You would have a hard time having more than one person in the bathroom at a time. As a point of comparison, our friends were staying at Hotel 71 across the river, and the bathroom at Hotel 71 was large - you could probably fit 4-5 people in there comfortably. However, this is a minor complaint, as it was only me and my wife staying at MileNorth, whereas our friends at Hotel 71 were 4 women who had to share one bathroom. The staff was also very friendly - from the front desk staff, the porters, as well as the cleaning crew. Overall, we enjoyed our stay at MileNorth and would recommend it to others.

Huge Room, Great Location, Curiously Small Bathroom MileNorth (formerly Affinia) is located on Superior & Michigan, next door to a Gino's East, and just down the street from the Magnificent Mile. The hotel is well-located to the bus lines, restaurants, stores, sights (a block or two from the Water Tower), and shopping. The only negative about the location is that the hotel is also located right next to a hospital, so you occasionally hear ambulances coming in and out. The hotel room is gigantic. At the entrance of the room is a desk/office area, with steps leading down into a living room/couch, with the queen size bed tucked in the back corner. We liked that the bed was tucked away from the hotel door, as this minimized any noise from any other guests who were out in the hallway. The only negative about the room is, for the large size of the room, the bathroom was curiously tiny. You would have a hard time having more than one person in the bathroom at a time. As a point of comparison, our friends were staying at Hotel 71 across the river, and the bathroom at Hotel 71 was large - you could probably fit 4-5 people in there comfortably. However, this is a minor complaint, as it was only me and my wife staying at MileNorth, whereas our friends at Hotel 71 were 4 women who had to share one bathroom. The staff was also very friendly - from the front desk staff, the porters, as well as the cleaning crew. Overall, we enjoyed our stay at MileNorth and would recommend it to others.

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33C1CD29A56D78D77CA3F3C2B89AD175

More than you would expect

This is a great place to stay not only is the service, food, and room great it has great history. Marriott converted this historic landmark which was a bank built in the late 1920's. The rooms, very comfortable and modern, were originally the bank offices. Don't forget to ask the Bellman for a tour and lecture about the building history plus get a tour of the old vault in the basement.

More than you would expect This is a great place to stay not only is the service, food, and room great it has great history. Marriott converted this historic landmark which was a bank built in the late 1920's. The rooms, very comfortable and modern, were originally the bank offices. Don't forget to ask the Bellman for a tour and lecture about the building history plus get a tour of the old vault in the basement.

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D4D657AD48ED856B046DC0DCAD0BB1C1

Good value for money hotel in downtown San Francisco

We had a lovely cosy room. It was clean and everything you really need in a room - clean towels provided everyday, tea/coffee-making facilities, television, telephone. Only small niggle would be not having enough clothes hangers (we only had 5 hangers between us!) Front-desk reception staff worked in a professional manner and were generally friendly and helpful. One member of staff in particular, Gaby Gonzalez was very helpful and went that 'extra mile' with fantastic customer care and service. Fantastic location right in the centre of lots of shops (Macy's, Nordstrom, Westfield Shopping Center, Bloomingdales) and so many different types of eateries. You are spoilt for choice! The hotel is also within easy reach of transport to touristic attractions and San Francisco Airport: the Powell-Mason Cable Car, MUNI Metro and BART Metro.

Good value for money hotel in downtown San Francisco We had a lovely cosy room. It was clean and everything you really need in a room - clean towels provided everyday, tea/coffee-making facilities, television, telephone. Only small niggle would be not having enough clothes hangers (we only had 5 hangers between us!) Front-desk reception staff worked in a professional manner and were generally friendly and helpful. One member of staff in particular, Gaby Gonzalez was very helpful and went that 'extra mile' with fantastic customer care and service. Fantastic location right in the centre of lots of shops (Macy's, Nordstrom, Westfield Shopping Center, Bloomingdales) and so many different types of eateries. You are spoilt for choice! The hotel is also within easy reach of transport to touristic attractions and San Francisco Airport: the Powell-Mason Cable Car, MUNI Metro and BART Metro.

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876C2E5F367B3DD20CF9CFC66AE0C448

Great Beds!

We arrived after a weekend of hiking in the mountains, and were happy to sink into one of the most comfortable beds we have ever found in a hotel. I don't know what they top their mattresses with, but it was a very luxurious rest. The location is great if you need a downtown hotel. It would have been nice to have a pool, but otherwise we had a great experience. The front desk staff was friendly, and the room was very clean.

Great Beds! We arrived after a weekend of hiking in the mountains, and were happy to sink into one of the most comfortable beds we have ever found in a hotel. I don't know what they top their mattresses with, but it was a very luxurious rest. The location is great if you need a downtown hotel. It would have been nice to have a pool, but otherwise we had a great experience. The front desk staff was friendly, and the room was very clean.

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305A109B9858A96F1875F96FD2E789CC

Very nice

I had opportunity to stay at this property from February 9 -February 11, 2012. I arrived downtown just before noon and called as I was on my way to see if I could check in before my 1230 meeting. The operator and then desk clerk was very helpful in getting me in my room early. The food at the reception on Friday night I attend was fabulous, everyone was very nice and the complementary shoe polishing service was impeccable and definitely recommended. The only down fall like most Marriott properties is they charge for Internet access. That said there is a Starbucks connected to hotel which does not and I always enjoy Starbucks on breaks.

Very nice I had opportunity to stay at this property from February 9 -February 11, 2012. I arrived downtown just before noon and called as I was on my way to see if I could check in before my 1230 meeting. The operator and then desk clerk was very helpful in getting me in my room early. The food at the reception on Friday night I attend was fabulous, everyone was very nice and the complementary shoe polishing service was impeccable and definitely recommended. The only down fall like most Marriott properties is they charge for Internet access. That said there is a Starbucks connected to hotel which does not and I always enjoy Starbucks on breaks.

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5142F6932A693B633B54FB1B4FB806AA

Lovely rooms and property but..

We stayed in one of the larger suites and were very satisfied. There is a large kitchenette, a huge dining table and just tons and tons of space which is nice since we were with a large family group. The adobe fireplace is also a nice feature. Overall a good deal for such a nice room. The pools are great, there are many and lots of hot tubs too. In the winter there is never a problem with crowding, although once we visited here in the summer and it was much too crowded to enjoy at the main pool area. Unfortunately the water slide was broken during our stay, which was a huge disappointment to the younger children we were travelling with. They kept saying it would be ready the next day, so that was annoying. We had lunch at the poolside bar/cafe a few times and it was not very good for the price, but the service was nice and friendly. Plus, you can't put a price on sipping a smoothie in a hot tub in 80 degree weather at the end of November. The one thing that really bothered me was the lack of free wi-fi. They really should just include wifi in the price. If they raised room rates by $5 and stopped charging for wi-fi I would be infinitely happier. Also, we used to love watching the movies offered in room, but they have recently gotten rid of them so that is annoying.

Lovely rooms and property but.. We stayed in one of the larger suites and were very satisfied. There is a large kitchenette, a huge dining table and just tons and tons of space which is nice since we were with a large family group. The adobe fireplace is also a nice feature. Overall a good deal for such a nice room. The pools are great, there are many and lots of hot tubs too. In the winter there is never a problem with crowding, although once we visited here in the summer and it was much too crowded to enjoy at the main pool area. Unfortunately the water slide was broken during our stay, which was a huge disappointment to the younger children we were travelling with. They kept saying it would be ready the next day, so that was annoying. We had lunch at the poolside bar/cafe a few times and it was not very good for the price, but the service was nice and friendly. Plus, you can't put a price on sipping a smoothie in a hot tub in 80 degree weather at the end of November. The one thing that really bothered me was the lack of free wi-fi. They really should just include wifi in the price. If they raised room rates by $5 and stopped charging for wi-fi I would be infinitely happier. Also, we used to love watching the movies offered in room, but they have recently gotten rid of them so that is annoying.

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83F0BD335E26DFDAB51DE81C96F3D273

Great choice

If you'd like to stay in a walkable area of Philly and know you're in a special city, stay in the Club Quarters. Built in the 1920s, it's an interesting and groovy building which bears no resemblence to the millions of chain hotel rooms that all look the same. The rooms are small, but unless you plan to spend your entire visit inside a bedroom, it's a perfectly fine place to shower, sleep, and do some work (rooms have ample desk space, wifi, and lighting). The price is amazing for Center City Philadelphia and the location is safe and filled with shopping, restaurants, and public transportation. I will absolutely stay there again!

Great choice If you'd like to stay in a walkable area of Philly and know you're in a special city, stay in the Club Quarters. Built in the 1920s, it's an interesting and groovy building which bears no resemblence to the millions of chain hotel rooms that all look the same. The rooms are small, but unless you plan to spend your entire visit inside a bedroom, it's a perfectly fine place to shower, sleep, and do some work (rooms have ample desk space, wifi, and lighting). The price is amazing for Center City Philadelphia and the location is safe and filled with shopping, restaurants, and public transportation. I will absolutely stay there again!

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1C98B3F7DCC52AD3CC9FF56D2663A04E

great location

Great location in the heart of UCLA. Excellent food and drinks also located in between Santa Monica and Hollywood.

great location Great location in the heart of UCLA. Excellent food and drinks also located in between Santa Monica and Hollywood.

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C99D3DB406E32B9172C53536A923B531

Comfy beds, good location and firemen!

This hotel is just fine. Booked it last minute while in the area for a funeral. Was allowed to check in at 11:00 a.m. That morning the hotel was welcoming the "Association of fire fighters'" *hubba hubba*! In their honor the hotel treated guests to complimentary pretzels, soda pop, water and fruit. It was a great welcome to Philly. Thank you Sheraton! Advice to management: If you do this sort of thing regularly guests are willing to forgive little mishaps. It absolutely helped me have a more pleasant stay. We booked a regular room and we got a decent view of the city. The best part of the room was the bed it was fantastic! Comfy pillows (lots of them). Most importantly the room was clean. The hotel itself is okay it's not fancy but its not bad at all. Great place to stay if you're in the area to sleep. I took advantage of being in the city and had some fantastic *good eats* I had dinner at Morimoto and it was delicious. The Franklin Institute is awesome within a 5 minute walk and is currently exhibiting - The dead sea scrolls. Mutter museum was excellent exhibiting lots of medical oddities also walking distance. I bumped my rating due to the complimentary treats it was such a nice welcome!

Comfy beds, good location and firemen! This hotel is just fine. Booked it last minute while in the area for a funeral. Was allowed to check in at 11:00 a.m. That morning the hotel was welcoming the "Association of fire fighters'" *hubba hubba*! In their honor the hotel treated guests to complimentary pretzels, soda pop, water and fruit. It was a great welcome to Philly. Thank you Sheraton! Advice to management: If you do this sort of thing regularly guests are willing to forgive little mishaps. It absolutely helped me have a more pleasant stay. We booked a regular room and we got a decent view of the city. The best part of the room was the bed it was fantastic! Comfy pillows (lots of them). Most importantly the room was clean. The hotel itself is okay it's not fancy but its not bad at all. Great place to stay if you're in the area to sleep. I took advantage of being in the city and had some fantastic *good eats* I had dinner at Morimoto and it was delicious. The Franklin Institute is awesome within a 5 minute walk and is currently exhibiting - The dead sea scrolls. Mutter museum was excellent exhibiting lots of medical oddities also walking distance. I bumped my rating due to the complimentary treats it was such a nice welcome!

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C71AA331744B103241A576CB8A47C186

Over- rated!

My girlfriend and I stayed at the Menger Hotel on Aug 6-8, 2012. Upon arriving to the hotel, the valet told us that parking was $28. I didn't realize that that was the rate per day. When we got the car back it was obvious that the car was parked in uncovered parking with all the dust on the car. Also, upon entering the room we noticed right away the musty smell and dust everywhere. The carpet was old, full of stains, and was wrinkling off of the floor. The room was tiny, as the King size bed took up almost all of the room. The TV was surplus from the early ninety's, and the furniture was just plain old. The bathroom had broken tile, a shower curtain that was stained and too short for the tub as if it had been washed a thousand times. The whole hotel was dusty and dirty. The lobby had dust balls visible beneath the antique furniture, and lights bulbs were out. I'm from San Antonio, and know the area, but I was curious if the the disk clerk would offer some suggestions for breakfast. "Oh the restaurant here has a very good breakfast." "Well, we wanted to sit outside and enjoy the weather," I said. "We also have table in the garden area." We took his advice and had breakfast amongst the maintenance workers working on the fountain area. A bottle of water "Fiji" cost $8 dollars if opened in the room. Really! Do yourself a favor and don't stay at the Menger. Instead, walk through the lobby to look at the memorabilia and save your money. The place sucks!

Over- rated! My girlfriend and I stayed at the Menger Hotel on Aug 6-8, 2012. Upon arriving to the hotel, the valet told us that parking was $28. I didn't realize that that was the rate per day. When we got the car back it was obvious that the car was parked in uncovered parking with all the dust on the car. Also, upon entering the room we noticed right away the musty smell and dust everywhere. The carpet was old, full of stains, and was wrinkling off of the floor. The room was tiny, as the King size bed took up almost all of the room. The TV was surplus from the early ninety's, and the furniture was just plain old. The bathroom had broken tile, a shower curtain that was stained and too short for the tub as if it had been washed a thousand times. The whole hotel was dusty and dirty. The lobby had dust balls visible beneath the antique furniture, and lights bulbs were out. I'm from San Antonio, and know the area, but I was curious if the the disk clerk would offer some suggestions for breakfast. "Oh the restaurant here has a very good breakfast." "Well, we wanted to sit outside and enjoy the weather," I said. "We also have table in the garden area." We took his advice and had breakfast amongst the maintenance workers working on the fountain area. A bottle of water "Fiji" cost $8 dollars if opened in the room. Really! Do yourself a favor and don't stay at the Menger. Instead, walk through the lobby to look at the memorabilia and save your money. The place sucks!

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234E4E7D525E0CC6088C6391A97EAA5E

Great value

This hotel is a great value for the money! Hotel staff was extremely helpful and courteous. Room came with a fridge, and microwave, a rarity at this price range. Room was large and clean. For breakfast the biscuits and gravy were great, would have liked some fresh fruit but definitely don't expect it for the price of the room. Only complaint was that the queen bed hurt my back a little but switched to a king bed and it was great. If I paid $100 + for the stay I woulda given it 3 stars, but for this price it's 5 stars!

Great value This hotel is a great value for the money! Hotel staff was extremely helpful and courteous. Room came with a fridge, and microwave, a rarity at this price range. Room was large and clean. For breakfast the biscuits and gravy were great, would have liked some fresh fruit but definitely don't expect it for the price of the room. Only complaint was that the queen bed hurt my back a little but switched to a king bed and it was great. If I paid $100 + for the stay I woulda given it 3 stars, but for this price it's 5 stars!

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97C5934961AEFE95B13FCC100A18E404

Sophisticated but pricey

One night stay for a wedding being held at this hotel. Staff was friendly. Although a few phone calls produced some frustration about an early check in time, when we arrived our room was ready and the front desk staff was very accommodating. The room was very sleek. The lighting was very hard to work ... high tech and confusing. The configuration of the bathroom made it nearly impossible to open the shower door and have the bathroom door open at the same time. The design of the sink in the bathroom is terrible...you end up with water all over the counter. Pricey.

Sophisticated but pricey One night stay for a wedding being held at this hotel. Staff was friendly. Although a few phone calls produced some frustration about an early check in time, when we arrived our room was ready and the front desk staff was very accommodating. The room was very sleek. The lighting was very hard to work ... high tech and confusing. The configuration of the bathroom made it nearly impossible to open the shower door and have the bathroom door open at the same time. The design of the sink in the bathroom is terrible...you end up with water all over the counter. Pricey.

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2F7F17C40E100B934710A6513E839ABD

trip to Ft. Worth, Texas

always love the hampton inns , this one had a very good review , our room was smaller (no microwave nor refrig and pool area very small and not shaded (101 degree weather ) large opened breakfast area and computer space did not see many of their staff as in other inns but all were friendly and helpful ! hotel was clean and fresh per usual no real complains ! (we used hotels.com and got great rates on room ! ) we were attending a family b/day party so we were happy to drive up to ft worth from houston and have a clean and decent place to stay including morning breakfast. The next day we toured the city a bit, stockyards and the cowgirl museum, shopped and even got to go to a Sam Moons which is a great place for costume jewelry, handbags etc at reasonable prices . it was a long ride back and forth but rented a car locally thru enterprise car rental and again a great rate and that was well worth it ! we will always recommend the hampton inn and now will include enterprise car rentals as another one of our favorites that we can count on !

trip to Ft. Worth, Texas always love the hampton inns , this one had a very good review , our room was smaller (no microwave nor refrig and pool area very small and not shaded (101 degree weather ) large opened breakfast area and computer space did not see many of their staff as in other inns but all were friendly and helpful ! hotel was clean and fresh per usual no real complains ! (we used hotels.com and got great rates on room ! ) we were attending a family b/day party so we were happy to drive up to ft worth from houston and have a clean and decent place to stay including morning breakfast. The next day we toured the city a bit, stockyards and the cowgirl museum, shopped and even got to go to a Sam Moons which is a great place for costume jewelry, handbags etc at reasonable prices . it was a long ride back and forth but rented a car locally thru enterprise car rental and again a great rate and that was well worth it ! we will always recommend the hampton inn and now will include enterprise car rentals as another one of our favorites that we can count on !

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2094A41FF21F4AEBDE91A355E0415A58

Good place to stay in New York

Very good location , close to Central Park , nice walk to time square with lots of places to eat along the way. Staff was very helpful in any questions we had as was first time in New York Room was large, very clean and quiet.

Good place to stay in New York Very good location , close to Central Park , nice walk to time square with lots of places to eat along the way. Staff was very helpful in any questions we had as was first time in New York Room was large, very clean and quiet.

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9B873A37EB28065C3CE7A90C8C1E1C41

Im here now.. I got lost in our suite

I never stayed in a suite like this! this place is amazing and beautiful and so clean! The concierge was so helpful booking us things to do. I have a kulrig coffee pot and a fridge where I put a small hallf and half, the tv has an apple connection, and I'm typing this review from the sofa in my living room of our room on a wireless keyboard! all the things I have in my own home.. really I have NOTHING bad to say, and if you read any of my other reviews over the years, I can usually find SOMETHING to say! ok.. no ice machines...you have to call and they bring you a beautiful silver plated one filled with ice...is that bad? well my husband thought so.. he DOES always find something to complain about! lol Oh, and did I mention its 2 blocks or so from John hancock and the mag. mile!

Im here now.. I got lost in our suite I never stayed in a suite like this! this place is amazing and beautiful and so clean! The concierge was so helpful booking us things to do. I have a kulrig coffee pot and a fridge where I put a small hallf and half, the tv has an apple connection, and I'm typing this review from the sofa in my living room of our room on a wireless keyboard! all the things I have in my own home.. really I have NOTHING bad to say, and if you read any of my other reviews over the years, I can usually find SOMETHING to say! ok.. no ice machines...you have to call and they bring you a beautiful silver plated one filled with ice...is that bad? well my husband thought so.. he DOES always find something to complain about! lol Oh, and did I mention its 2 blocks or so from John hancock and the mag. mile!

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530968293E9E2D8AC6BBE46CDF520FB8

A good hotel with great amenities

I stayed here for one night on Thanksgiving Eve. This hotel has some great staff working here! The security guard on duty (Elroy) was even making sure I was having a good stay. The bartender made sure that all of my needs were met and the food here is really good! If you have access to the concierge lounge, it is one of the better ones I have been to. I am addicted to the latte machine at this place. The front desk staff was always accommodating and they were very knowledgeable of Marriott procedures. I will stay here again. The parking lot is very confusing and I had to ask how to actually get back to the hotel. This parking lot is shared with other offices. Depending on times the elevators can be packed. One of the elevators was down for maintenance so I am sure that slowed some things down a bit. Overall I enjoyed every bit of this hotel. The only thing I can advise to travelers is the location. Even though this is listed as the Galleria area it is one of the hotels that is furthest from the mall. You will have to walk through a couple intersections if you are bold enough.

A good hotel with great amenities I stayed here for one night on Thanksgiving Eve. This hotel has some great staff working here! The security guard on duty (Elroy) was even making sure I was having a good stay. The bartender made sure that all of my needs were met and the food here is really good! If you have access to the concierge lounge, it is one of the better ones I have been to. I am addicted to the latte machine at this place. The front desk staff was always accommodating and they were very knowledgeable of Marriott procedures. I will stay here again. The parking lot is very confusing and I had to ask how to actually get back to the hotel. This parking lot is shared with other offices. Depending on times the elevators can be packed. One of the elevators was down for maintenance so I am sure that slowed some things down a bit. Overall I enjoyed every bit of this hotel. The only thing I can advise to travelers is the location. Even though this is listed as the Galleria area it is one of the hotels that is furthest from the mall. You will have to walk through a couple intersections if you are bold enough.

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222D6656FA82335119B7AB09FE2B4910

Wonderful Event Location

Recently had an event at the Westin Downtown in Denver for a group of about 190. We had a wonderful experience. The food was delicious and the service was even better. Had a great experience working with Kim S, our catering services manager. We used this hotel in 2009--and I was pleased to see that many of the staff members are still there! Must be a wonderful place to work... often hotels have a lot of turn over. Several others that made our visit spectacular were James T and Anthony. Appreciated all of their help!

Wonderful Event Location Recently had an event at the Westin Downtown in Denver for a group of about 190. We had a wonderful experience. The food was delicious and the service was even better. Had a great experience working with Kim S, our catering services manager. We used this hotel in 2009--and I was pleased to see that many of the staff members are still there! Must be a wonderful place to work... often hotels have a lot of turn over. Several others that made our visit spectacular were James T and Anthony. Appreciated all of their help!

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410FB6B3FE991568F2B055C78EA3A8B7

Best Hotel Experience I've ever had

My stay was unbelievable, and excellent in every way. From the moment we stepped through the front door, we were treated so well. Andaz 5th Avenue is THE hotel to stay in while in NYC. You cannot beat the hospitality, views, modern and high tech rooms, and comfortable stay. Thanks to the Andaz team for such a great experience.

Best Hotel Experience I've ever had My stay was unbelievable, and excellent in every way. From the moment we stepped through the front door, we were treated so well. Andaz 5th Avenue is THE hotel to stay in while in NYC. You cannot beat the hospitality, views, modern and high tech rooms, and comfortable stay. Thanks to the Andaz team for such a great experience.

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