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BFA1FDB73097BF10DC7F3013C8BB4314

Nice View and More

We live in the Galveston area, but enjoy the occasional trip to another Texas tourist gem, San Antonio. We love the missions along with the food and find the trip an easy one. A nice hotel with quality rooms and amenities always makes the trip enjoyable and our stay at the Grand Hyatt on this trip was spot on. Next door to the convention center the hotel is very busy, but the lobby is large enough to handle the crowds without feeling crowded. The decor was lovely with beautiful glass work in many different forms. The well appointed room met our every expectation and had a great view of Hemisfair Park from 22 floors up. The room was also spotlessly clean which is always a big positive. Our bellmen both in and out were extremely courteous and quick to serve. We did visit the pool which was the source of our only real complaint. The water in the pool was extremely cloudy, much more so than I would expect from a hotel of this quality. However the poolside cocktail service made up for it, with friendly servers who always made sure our beverages were full. I see complaints about parking, but having visited San Antonio many times I know what to expect so the $33/night charge for in/out privileges was not out of line with others. They were also very quick with retrieving our vehicle when needed having ample staff on hand to deal with demand. All in all the Grand Hyatt is a wonderful property, and one I would recommend to others.

Nice View and More We live in the Galveston area, but enjoy the occasional trip to another Texas tourist gem, San Antonio. We love the missions along with the food and find the trip an easy one. A nice hotel with quality rooms and amenities always makes the trip enjoyable and our stay at the Grand Hyatt on this trip was spot on. Next door to the convention center the hotel is very busy, but the lobby is large enough to handle the crowds without feeling crowded. The decor was lovely with beautiful glass work in many different forms. The well appointed room met our every expectation and had a great view of Hemisfair Park from 22 floors up. The room was also spotlessly clean which is always a big positive. Our bellmen both in and out were extremely courteous and quick to serve. We did visit the pool which was the source of our only real complaint. The water in the pool was extremely cloudy, much more so than I would expect from a hotel of this quality. However the poolside cocktail service made up for it, with friendly servers who always made sure our beverages were full. I see complaints about parking, but having visited San Antonio many times I know what to expect so the $33/night charge for in/out privileges was not out of line with others. They were also very quick with retrieving our vehicle when needed having ample staff on hand to deal with demand. All in all the Grand Hyatt is a wonderful property, and one I would recommend to others.

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8A92430600BEBFA5C652BFDE3C877FA5

Good Basic Accomodations

The location is great. Just a half a block away from Broadway and less than that from 6th Avenue. If you are looking ofr a luxury hotel that you will spend a lot of time in, this isn't the place for you. The rooms are good size but basic. The bed was comfortavble and the room and bathroon was clean. The barhroom looked like it had just had the walls redone and a new sink and tub installed. Fruniture was sparse and consisted of two bedside tables, a table with two chairs, and a low 4-drawer chest that suitcases could be placed on. It had a HD TV mounted on the wall. The closet was narrow and I had to hang clothes turned a bit because it wasn't deep enough to fit the width of the hanger. The hotel is a bit dated and the room needed some fixing mainly in the way of painting. If you want a hotel that is just for crashing at night after spending the day in the city, this hotel fits the bill and is (at least when I booked it) reasonably priced. If you need a place to keep your luggage either before or after your stay thay has self-serve lockers for $5 per 24 hours that will easily hold 1 full sized suitcase plus three roll-aboards. Our room was on the 11th floor and our friends were on the 6th floor. We both would stay here again.

Good Basic Accomodations The location is great. Just a half a block away from Broadway and less than that from 6th Avenue. If you are looking ofr a luxury hotel that you will spend a lot of time in, this isn't the place for you. The rooms are good size but basic. The bed was comfortavble and the room and bathroon was clean. The barhroom looked like it had just had the walls redone and a new sink and tub installed. Fruniture was sparse and consisted of two bedside tables, a table with two chairs, and a low 4-drawer chest that suitcases could be placed on. It had a HD TV mounted on the wall. The closet was narrow and I had to hang clothes turned a bit because it wasn't deep enough to fit the width of the hanger. The hotel is a bit dated and the room needed some fixing mainly in the way of painting. If you want a hotel that is just for crashing at night after spending the day in the city, this hotel fits the bill and is (at least when I booked it) reasonably priced. If you need a place to keep your luggage either before or after your stay thay has self-serve lockers for $5 per 24 hours that will easily hold 1 full sized suitcase plus three roll-aboards. Our room was on the 11th floor and our friends were on the 6th floor. We both would stay here again.

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54737C76F1D38B6822D887BC007FF04E

Tiny!

I am at the hotel right now and I have to say its the smallest room/bathroom I have ever been in and I travel every week. When I entered the room, I was very surprised at how small the room was and I am supposed to automatically get an "upgraded room" at check in given my status with Marriott. In this room, there was only enough space for ONE person to walk around the bed without hitting the dresser on the left of the bed, the desk at the bottom of the bed, and the air condition unit on the right side of the bed. Dont let the armoire door hit you in the face! The bathroom was even worse. there is a small shower(no bath tub), next to a small sink, next to the toilet and the toilet barely has enough room to sit given the location of the toilet paper uolder. Again, there's only enough room for one person to stand in front of the sink. if you bend your head over the sink to say wash your face, the top of your head hits the protruding mirror box. Once you start washing your face, water splatters all over your body, and feet. There's no avoiding getting wet all over. There's just no wiggle room! Now, don't get me wrong. I am not a complainer but I felt claustrophobic the whole time I was there. This was the first trip, that I will be glad to be checking out of the room at the end of the trip. The bed was comfortable and that was the only good thing about our room. There is no access to ice, & you have to call for it every night. The lobby is very nice. The rest of the hotel is very nice. The staff is very nice and helpful. I will not be going back to this hotel when I travel back to New York.

Tiny! I am at the hotel right now and I have to say its the smallest room/bathroom I have ever been in and I travel every week. When I entered the room, I was very surprised at how small the room was and I am supposed to automatically get an "upgraded room" at check in given my status with Marriott. In this room, there was only enough space for ONE person to walk around the bed without hitting the dresser on the left of the bed, the desk at the bottom of the bed, and the air condition unit on the right side of the bed. Dont let the armoire door hit you in the face! The bathroom was even worse. there is a small shower(no bath tub), next to a small sink, next to the toilet and the toilet barely has enough room to sit given the location of the toilet paper uolder. Again, there's only enough room for one person to stand in front of the sink. if you bend your head over the sink to say wash your face, the top of your head hits the protruding mirror box. Once you start washing your face, water splatters all over your body, and feet. There's no avoiding getting wet all over. There's just no wiggle room! Now, don't get me wrong. I am not a complainer but I felt claustrophobic the whole time I was there. This was the first trip, that I will be glad to be checking out of the room at the end of the trip. The bed was comfortable and that was the only good thing about our room. There is no access to ice, & you have to call for it every night. The lobby is very nice. The rest of the hotel is very nice. The staff is very nice and helpful. I will not be going back to this hotel when I travel back to New York.

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EAD73F9052798D6DE31CF8D2196ADB75

GREAT Hotel in Every Way!

I got this hotel at an excellent Name-Your-Own-Price on Priceline. Typically, I would not stay in the Financial District when visiting NYC, as it is a bit out of the way of where I usually like to spend time and work while in town. BUT, I am glad I did! This is by far the nicest hotel I have stayed at in NYC. I have used the Hampton Inn and others there, but the Doubletree had very clean, modern and newly-renovated, comfortable rooms with very plush beds and modern features in the bathrooms and bedroom area. The staff were all very nice and very helpful. For those in other reviews that have said the rooms are small, I beg to differ. The rooms are of comparable size for NYC, where rooms are always small. Others also complained about the elevators being slow, but I had no issue whatsoever. And even though it is in Lower Manhattan and a bit off the beaten path, it is very convenient to the R or 1 lines of the subway, and just a few extra minutes on the subway and you can be wherever you need to be in the City. For the price and the quality of this hotel, it was definitely worth it!

GREAT Hotel in Every Way! I got this hotel at an excellent Name-Your-Own-Price on Priceline. Typically, I would not stay in the Financial District when visiting NYC, as it is a bit out of the way of where I usually like to spend time and work while in town. BUT, I am glad I did! This is by far the nicest hotel I have stayed at in NYC. I have used the Hampton Inn and others there, but the Doubletree had very clean, modern and newly-renovated, comfortable rooms with very plush beds and modern features in the bathrooms and bedroom area. The staff were all very nice and very helpful. For those in other reviews that have said the rooms are small, I beg to differ. The rooms are of comparable size for NYC, where rooms are always small. Others also complained about the elevators being slow, but I had no issue whatsoever. And even though it is in Lower Manhattan and a bit off the beaten path, it is very convenient to the R or 1 lines of the subway, and just a few extra minutes on the subway and you can be wherever you need to be in the City. For the price and the quality of this hotel, it was definitely worth it!

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6CA391E1EC2EE6A526AF0FE879B24E04

Almost never disappoints as a Five Star Property

When I want to go to the City I always book at the Ritz,Battery Park. This is done via my AX Platinium Travel service and includes plenty of added value including the $100 food and beverage credit. Other hotels offer the spa credit but there are only so many treatments if you go there every 2-3 weeks. The food credit is ideal. Whenever nicer rooms are available I get an upgrade and prefer a junior suite rather than looking at Lady Liberty which is the tourist's choice for an upgrade. Parking is expensive at $60 so it would not hurt to walk a couple of blocks if I wasn't so darn lazy. The restaurant food isn't anything special but convenient but a little overpriced. Bed linens and comfort is great. Nightly rates vary quite a bit so it is a good idea to be careful when making reservations if you are flexible

Almost never disappoints as a Five Star Property When I want to go to the City I always book at the Ritz,Battery Park. This is done via my AX Platinium Travel service and includes plenty of added value including the $100 food and beverage credit. Other hotels offer the spa credit but there are only so many treatments if you go there every 2-3 weeks. The food credit is ideal. Whenever nicer rooms are available I get an upgrade and prefer a junior suite rather than looking at Lady Liberty which is the tourist's choice for an upgrade. Parking is expensive at $60 so it would not hurt to walk a couple of blocks if I wasn't so darn lazy. The restaurant food isn't anything special but convenient but a little overpriced. Bed linens and comfort is great. Nightly rates vary quite a bit so it is a good idea to be careful when making reservations if you are flexible

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085C79A5B006D53327C0AB872A2330C4

Perfect location

Myself and my husband stayed in this hotel for 5 nights (8-12 November) and I cannot fault it at all. Everyone was so friendly and helpful. The room was perfect for two people (the bed was enormous), we had a complimentary buffet breakfast every morning which came in so handy as we were on a budget and there was free wifi. The location of the hotel was perfect as it was close to Empire State Building, Times Square an $8 taxi ride to Rockafella Centre. All in all we will definitely be using this hotel again when we visit.

Perfect location Myself and my husband stayed in this hotel for 5 nights (8-12 November) and I cannot fault it at all. Everyone was so friendly and helpful. The room was perfect for two people (the bed was enormous), we had a complimentary buffet breakfast every morning which came in so handy as we were on a budget and there was free wifi. The location of the hotel was perfect as it was close to Empire State Building, Times Square an $8 taxi ride to Rockafella Centre. All in all we will definitely be using this hotel again when we visit.

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BF0BBA1F248864BE7251FFADE8ED687D

Hotel needs to be maintained properly

This is my first review of a poor for a hotel. I had called the hotel before I booked because I was traveling with children. They advised the double bed suite because it was roomier with a kitchenette with microwave and fridge. I paid 30% more and we took that room. When we arrived at about 9pm, the room was nice enough, but NO microwave and a mini-fridge sitting on the counter. I went to the front desk. The fellow said he was alone !? but would try to get one. I explained that we were a family with kids and a baby and would not be able to eat without the microwave and suggested he simply transfer one from an empty room. The microwave never arrived. The kids and us ate cold TV dinners. A little before 11pm my wife put the kids in the bath. Problem - NO hot water. They suggested we let the water run. That did not work. In the meantime the desk persons shift was over and a new fellow came and gave us keys to other rooms to try to find hot water. The rooms for several floors above us were empty and we found one which did have hot water but no water coming out of the kitchenette sink! Now we had a microwave too in this one, so we figured we can manage here and took the room, transferring the kids and our luggage at about midnight. The next day we had no room service don't know why and Saturday evening ONLY boiling hot water came out of the faucets, nothing else. I almost burned myself. When I asked the front desk how they could rent such rooms he just shrugged and said "to tell you the truth I don't know". If not for the guys honesty and friendliness I would have raised a greater ruckus. The staff told me there was this ongoing problem with the number X09 and X10 room lines going all the way up. A friend of ours on the twelfth floor in one of the cheaper single bedded rooms told us he had a great stay without problems, so PLEASE check your room before you unpack. The bedding was ok, unremarkable, though the covers were lumpy. The hotel was clean in all its areas. Our coffee was never replaced during the stay. Toiletries were replaced. The location though not that close to the inner harbor has a charm of its own. As for parking we found over night street parking and parked near the harbor during the day as the hotels rates came to near $35 a day for parking. This hotel really has alot of potential, but they have to invest in maintenance and consistency.

Hotel needs to be maintained properly This is my first review of a poor for a hotel. I had called the hotel before I booked because I was traveling with children. They advised the double bed suite because it was roomier with a kitchenette with microwave and fridge. I paid 30% more and we took that room. When we arrived at about 9pm, the room was nice enough, but NO microwave and a mini-fridge sitting on the counter. I went to the front desk. The fellow said he was alone !? but would try to get one. I explained that we were a family with kids and a baby and would not be able to eat without the microwave and suggested he simply transfer one from an empty room. The microwave never arrived. The kids and us ate cold TV dinners. A little before 11pm my wife put the kids in the bath. Problem - NO hot water. They suggested we let the water run. That did not work. In the meantime the desk persons shift was over and a new fellow came and gave us keys to other rooms to try to find hot water. The rooms for several floors above us were empty and we found one which did have hot water but no water coming out of the kitchenette sink! Now we had a microwave too in this one, so we figured we can manage here and took the room, transferring the kids and our luggage at about midnight. The next day we had no room service don't know why and Saturday evening ONLY boiling hot water came out of the faucets, nothing else. I almost burned myself. When I asked the front desk how they could rent such rooms he just shrugged and said "to tell you the truth I don't know". If not for the guys honesty and friendliness I would have raised a greater ruckus. The staff told me there was this ongoing problem with the number X09 and X10 room lines going all the way up. A friend of ours on the twelfth floor in one of the cheaper single bedded rooms told us he had a great stay without problems, so PLEASE check your room before you unpack. The bedding was ok, unremarkable, though the covers were lumpy. The hotel was clean in all its areas. Our coffee was never replaced during the stay. Toiletries were replaced. The location though not that close to the inner harbor has a charm of its own. As for parking we found over night street parking and parked near the harbor during the day as the hotels rates came to near $35 a day for parking. This hotel really has alot of potential, but they have to invest in maintenance and consistency.

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7B23D144F20131A3751545EA8BA96C1C

Beautiful

Stayed in Denver one night after spending a few days in Boulder and this hotel was about the ONLY thing good about our single night trip to the "Mile High City." Everything about it was superb...the room was flawless, especially the bathroom!! The service is really top notch, as you would come to expect from a place like this. If you have to stay in Denver, this place is amazing...but I would choose to stay in the mountains every time.

Beautiful Stayed in Denver one night after spending a few days in Boulder and this hotel was about the ONLY thing good about our single night trip to the "Mile High City." Everything about it was superb...the room was flawless, especially the bathroom!! The service is really top notch, as you would come to expect from a place like this. If you have to stay in Denver, this place is amazing...but I would choose to stay in the mountains every time.

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1525690DD99C49431195389D725B4CA2

Great hotel!

I recently was in Denver for a conference which was held at this hotel. I must say that it gives Hilton a run for its money! I loved it. I travel frequently, and it is rare to find a hotel that I can give a 5 star rating. The room was well furnished, and clean. The amenities are nice. I ordered room service often, and every single meal was wonderful. The filet was cooked exactly as I requested, and the presentation was nice. Housekeeping was a plus here. Every meal (including those at my conference) was superb. They went above & beyond to please. I truly felt like a valued guest, and was called by my name each time I called downstairs. The hotel is conveniently located in downtown, with shopping within walking distance. My room was quiet and I never heard any noise from adjoining rooms.

Great hotel! I recently was in Denver for a conference which was held at this hotel. I must say that it gives Hilton a run for its money! I loved it. I travel frequently, and it is rare to find a hotel that I can give a 5 star rating. The room was well furnished, and clean. The amenities are nice. I ordered room service often, and every single meal was wonderful. The filet was cooked exactly as I requested, and the presentation was nice. Housekeeping was a plus here. Every meal (including those at my conference) was superb. They went above & beyond to please. I truly felt like a valued guest, and was called by my name each time I called downstairs. The hotel is conveniently located in downtown, with shopping within walking distance. My room was quiet and I never heard any noise from adjoining rooms.

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EF83911303954471CA78A1691FB01DBF

Great Hotel – Will definitely be back!

For someone who travels a lot I was looking for a special place to get away for a couple of nights with my husband to celebrate our anniversary. We were not let down! The staff was exceptional, kind and welcoming, they even knew why we were there, congratulating us as we arrived and a treat waiting for us in the room! Thanks.

Great Hotel – Will definitely be back! For someone who travels a lot I was looking for a special place to get away for a couple of nights with my husband to celebrate our anniversary. We were not let down! The staff was exceptional, kind and welcoming, they even knew why we were there, congratulating us as we arrived and a treat waiting for us in the room! Thanks.

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A2B707EA9D138E8BEF9766F525231371

More than served its purpose for me

Needed a place to stay downtown near my office when we had a snow storm hit the city, and this place served its purpose perfectly! I was able to check in well before check-in time and got a nice room on the 21st floor. The room was nice and clean and very well appointed. The location is great too. You can easily walk to anywhere you need to get to in downtown in minutes. I'll definitely stay here again!

More than served its purpose for me Needed a place to stay downtown near my office when we had a snow storm hit the city, and this place served its purpose perfectly! I was able to check in well before check-in time and got a nice room on the 21st floor. The room was nice and clean and very well appointed. The location is great too. You can easily walk to anywhere you need to get to in downtown in minutes. I'll definitely stay here again!

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C1B90F7EA1688A6379A5E8F3C177446B

Convert to this Property!

I have stayed, in many, many Hotels in and around the San Diego area, and I was pleased to find this County Inn. The staff is exceptional. And, that includes all of the Reception, Housekeeping, as well as the Restaurant and Bar personnel at this Best Value, and exceptional Hotel. The location (adjoining the Qualcom headquarters area) in a superb location, allowing one to "dart" in, out and around San Diego and North County. Rooms are well appointed, and exceptionally clean. The breakfast buffet is very well prepared and presented. And, then there are the fresh baked, Otis Spunkmeyer cookies in the reception area at 5PM, as well as complimentary coffee and fresh fruit throughout the day and evening. . The overall hospitality is contiguous.

Convert to this Property! I have stayed, in many, many Hotels in and around the San Diego area, and I was pleased to find this County Inn. The staff is exceptional. And, that includes all of the Reception, Housekeeping, as well as the Restaurant and Bar personnel at this Best Value, and exceptional Hotel. The location (adjoining the Qualcom headquarters area) in a superb location, allowing one to "dart" in, out and around San Diego and North County. Rooms are well appointed, and exceptionally clean. The breakfast buffet is very well prepared and presented. And, then there are the fresh baked, Otis Spunkmeyer cookies in the reception area at 5PM, as well as complimentary coffee and fresh fruit throughout the day and evening. . The overall hospitality is contiguous.

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C1F733561F75ECFFC26F4880B0B5DAAD

Arizona Grand Resort

Read all the reviews prior to going. We golfed, went to baseball games, shopped and relaxed. The golf course was in great shape. The rooms were well maintained and the staff were excellent, very helpful and obliging. I would highly recommend it. We didn't travel with kids, but the waterpark and evening activities for the youth would be great for young families.

Arizona Grand Resort Read all the reviews prior to going. We golfed, went to baseball games, shopped and relaxed. The golf course was in great shape. The rooms were well maintained and the staff were excellent, very helpful and obliging. I would highly recommend it. We didn't travel with kids, but the waterpark and evening activities for the youth would be great for young families.

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3E355E6BE1582448CF2EB69FEF9CE971

October 2012 Visit to San Francisco

The hotel is very nice, the lobby area is very elegant. The personnel is quite polite and always smiling and willing to help you. Check in-Check out: so we arrived to SF @ 10.30am, and we were at the hotel by 11.15am. The only dissapointing thing of our entire stay was the check in time, 4pm, we found this very unconvenient as even thought they can keep your bags, you cannot get into your room until that time. The check out is at 2pm, which is great. Rooms: clean, comfortable. The bathroom a little small and the closet which is right by the sink. Cost/Value: 250$ per night is a bit expensive for what you get in other places. Overall, I would stay there again...ahhh one more thing: keep in mind that this hotel is walking uphill from the Union Square, very very steep!!!...so we had to take taxis constantly; which are not really expensive in SF.

October 2012 Visit to San Francisco The hotel is very nice, the lobby area is very elegant. The personnel is quite polite and always smiling and willing to help you. Check in-Check out: so we arrived to SF @ 10.30am, and we were at the hotel by 11.15am. The only dissapointing thing of our entire stay was the check in time, 4pm, we found this very unconvenient as even thought they can keep your bags, you cannot get into your room until that time. The check out is at 2pm, which is great. Rooms: clean, comfortable. The bathroom a little small and the closet which is right by the sink. Cost/Value: 250$ per night is a bit expensive for what you get in other places. Overall, I would stay there again...ahhh one more thing: keep in mind that this hotel is walking uphill from the Union Square, very very steep!!!...so we had to take taxis constantly; which are not really expensive in SF.

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B841DDBA6FDFD88E4517D7BE56125837

Best in Baltimore!

The Baltimore Marriott Waterfront is the best hotel in downtown Baltimore by far! Located right on the Baltimore waterfront, the hotel is in walking distance from downtown and famous Baltimore attractions. Great rooms and service!

Best in Baltimore! The Baltimore Marriott Waterfront is the best hotel in downtown Baltimore by far! Located right on the Baltimore waterfront, the hotel is in walking distance from downtown and famous Baltimore attractions. Great rooms and service!

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76CD9CED2B6F5096F7D0D51538B04A9B

Will Miss the 30's-40's Style

We just returned from San Diego after staying for 4 days at the Inn at the Park (formerly Park Avenue Suites). I was hesitant because of the mixed reviews, but after stepping through the door of our King Bed Suite, Room 608, I was entranced. The room had not been remodeled yet, and I was so very glad to stay before the historical aspects are forever removed. I LOVED all the 80+ year old built-in shelving in the dressing room, and the kitchen is a history buff's dream: etched glass cupboard doors, a built-in "pantry" cupboard with grates for air flow, and, my favorite--an antique built-in Kelvinator mini-fridge (non-working). See my posted picture. The bathtub was huge and deep with a rainfall showerhead; the bed was comfortable (small square pillows were not). Our room was right off the elevator and across from the bottom of the (steep) stairs to the morning continental breakfast on the 7th floor, and although there was a party upstairs on the 1st night of our stay, the only time we could hear anything was when the people were leaving down the stairs. If you are a ghost hunter (this place appears to ooze with spirits), do not mind that the lack of air conditioning (we found it non-necessary surprisingly), like a 1930-40's atmosphere, and want to be within walking distance of Balboa Park and Hillcrest (a tad further but walkable), then Inn at the Park is for you.

Will Miss the 30's-40's Style We just returned from San Diego after staying for 4 days at the Inn at the Park (formerly Park Avenue Suites). I was hesitant because of the mixed reviews, but after stepping through the door of our King Bed Suite, Room 608, I was entranced. The room had not been remodeled yet, and I was so very glad to stay before the historical aspects are forever removed. I LOVED all the 80+ year old built-in shelving in the dressing room, and the kitchen is a history buff's dream: etched glass cupboard doors, a built-in "pantry" cupboard with grates for air flow, and, my favorite--an antique built-in Kelvinator mini-fridge (non-working). See my posted picture. The bathtub was huge and deep with a rainfall showerhead; the bed was comfortable (small square pillows were not). Our room was right off the elevator and across from the bottom of the (steep) stairs to the morning continental breakfast on the 7th floor, and although there was a party upstairs on the 1st night of our stay, the only time we could hear anything was when the people were leaving down the stairs. If you are a ghost hunter (this place appears to ooze with spirits), do not mind that the lack of air conditioning (we found it non-necessary surprisingly), like a 1930-40's atmosphere, and want to be within walking distance of Balboa Park and Hillcrest (a tad further but walkable), then Inn at the Park is for you.

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AC636513F6E74B17C7C7A0F981D0B3BA

Pleasant Stay

Was there on business from August 19th thru August 28th. This hotel's got just about everything one would expect from a Holiday Inn Express. The front desk staff are very kind and courteous and helpful. I only stopped by for breakfast one time and found it to be very well done- good selection, and a nice ambiance in which to enjoy it. Housekeeping was great and timely and did a fine job. The condition of the room was somewhat poor. The carpet was dirty and musty and the room had an odor, but it wasnt' overwhelming. The furniture was somewhat "beat up". Many surfaces had water marks and scuffs. The dresser drawers weren't fitting into the slots correctly and some of the bottoms of the drawers were falling out. The granite near the coffee pot and sink area had burn marks/stains. The bathroom was a good size with a large sink/vanity area, however the bathtub was tiny considering the large size of the bathroom. Water pressure was good and I always had hot water when needed. Most of the "in-room" movies were over $10, so skip that. There was only one washer and dryer and I had to wait a good bit for use of the appliances. The bed was very comfortable and I slept very well. The bed was very clean. The AC didn't have a digital display, so I had to guess on the tempurature setting.

Pleasant Stay Was there on business from August 19th thru August 28th. This hotel's got just about everything one would expect from a Holiday Inn Express. The front desk staff are very kind and courteous and helpful. I only stopped by for breakfast one time and found it to be very well done- good selection, and a nice ambiance in which to enjoy it. Housekeeping was great and timely and did a fine job. The condition of the room was somewhat poor. The carpet was dirty and musty and the room had an odor, but it wasnt' overwhelming. The furniture was somewhat "beat up". Many surfaces had water marks and scuffs. The dresser drawers weren't fitting into the slots correctly and some of the bottoms of the drawers were falling out. The granite near the coffee pot and sink area had burn marks/stains. The bathroom was a good size with a large sink/vanity area, however the bathtub was tiny considering the large size of the bathroom. Water pressure was good and I always had hot water when needed. Most of the "in-room" movies were over $10, so skip that. There was only one washer and dryer and I had to wait a good bit for use of the appliances. The bed was very comfortable and I slept very well. The bed was very clean. The AC didn't have a digital display, so I had to guess on the tempurature setting.

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E409CC2E7DB2D79493D01D24193D1A23

Not far from the DART line

We stayed in this hotel because of the close proximity to Love Field. The price was right as well. What made the experience a good one was the willingness of the staff to shuttle us to and from the airport but also to and from the DART line. The room was clean but the beds are small (double) but we knew that in advance and we made our choice. Not much surrounding the hotel that you can or would want to walk to but we had the transit available to take us to the things we really wanted to see in Dallas and Arlington. Overall a great value and would stay again.

Not far from the DART line We stayed in this hotel because of the close proximity to Love Field. The price was right as well. What made the experience a good one was the willingness of the staff to shuttle us to and from the airport but also to and from the DART line. The room was clean but the beds are small (double) but we knew that in advance and we made our choice. Not much surrounding the hotel that you can or would want to walk to but we had the transit available to take us to the things we really wanted to see in Dallas and Arlington. Overall a great value and would stay again.

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FCF5D4DB03177A8F132A1C22D457DF66

Fabulous hotel

We stayed for 8 nights at the beginning of April and I must say that everything was perfect. From arrival to departure, the service as consistent and impeccable. The room was beautiful and had a stunning view, the bathroom was super clean and spacious. And the location is unbeatable. We will definitely be coming back.

Fabulous hotel We stayed for 8 nights at the beginning of April and I must say that everything was perfect. From arrival to departure, the service as consistent and impeccable. The room was beautiful and had a stunning view, the bathroom was super clean and spacious. And the location is unbeatable. We will definitely be coming back.

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0E42507FE7FC2C62E36149EBDD3F760A

Comfy bed, maintenance issues

My first stay at Red Roof Inn and first things first the price was excellent and the bed was supremely comfortable. I just felt the hotel was in need of some maintenance as in a few things needed doing: There was no smoke detector in my room i could see into the roof and the wires hanging there, the metal shower handle fell to pieces in the morning and just missed my toes! Two lights were not working. the a/c clunked through the night as it roared into life when the room warmed up. The front desk ladies and drivers were all very pleasant. When i reached Houston Airport there was no way to call the hotel as they were not listed on the boards but the first driver said the name was called something else, so all in all confusing and if you do not have a local phone (as i did not) then not sure how you would get to the hotel using the free shuttle, by luck a small van pulled up as i was waiting and i jumped in. On balance i reflect on the price and the free wifi, free airport transfer and comfy bed make this a very doable stay near the airport, just hope someone in Maintenance gets to fixing the broken things i found and i suspect may also be in other rooms.

Comfy bed, maintenance issues My first stay at Red Roof Inn and first things first the price was excellent and the bed was supremely comfortable. I just felt the hotel was in need of some maintenance as in a few things needed doing: There was no smoke detector in my room i could see into the roof and the wires hanging there, the metal shower handle fell to pieces in the morning and just missed my toes! Two lights were not working. the a/c clunked through the night as it roared into life when the room warmed up. The front desk ladies and drivers were all very pleasant. When i reached Houston Airport there was no way to call the hotel as they were not listed on the boards but the first driver said the name was called something else, so all in all confusing and if you do not have a local phone (as i did not) then not sure how you would get to the hotel using the free shuttle, by luck a small van pulled up as i was waiting and i jumped in. On balance i reflect on the price and the free wifi, free airport transfer and comfy bed make this a very doable stay near the airport, just hope someone in Maintenance gets to fixing the broken things i found and i suspect may also be in other rooms.

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CC69EC2F8D9E53809FF2AA14CC78EDAF

Great value

We went to San Francisco (from Texas) for a couple of concerts. Cova did NOT dissapoint. Lobby is small but very nice and inviting. I like the fact that you needed your keycard to use the elevator. Gave a good sense of security. Despite the location being in the Tenderloin, we had no problems walking back from The Warfield at 2am. Easily walkable location. The room was spacious and comfortable. The rooftop deck gives breathtaking views of the city. Totally recommend this place.

Great value We went to San Francisco (from Texas) for a couple of concerts. Cova did NOT dissapoint. Lobby is small but very nice and inviting. I like the fact that you needed your keycard to use the elevator. Gave a good sense of security. Despite the location being in the Tenderloin, we had no problems walking back from The Warfield at 2am. Easily walkable location. The room was spacious and comfortable. The rooftop deck gives breathtaking views of the city. Totally recommend this place.

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3501551E451564B8476E7C508A8A1438

Really nice

We booked Legacy throught HOTWIRE - so had no idea what it was until we accepted their terms etc! Wow - we were happy - nice location, nice condo and nice golf course - handy location to malls and groceries or anything else for that matter - nice grounds and easy to go for walk in the evening in surrounding neighbourhood - staff were all exceptional. Restaurant at the course is very tasty too! Did not use the spa facililites - I thought were a little pricey?? Did check out the pool area and common use areas all looked nice. Would rebook and stay if we could get the hotwire price - which was considerably lower than booking the resort directly. It is also adjacent to another golf course called "the Raven".

Really nice We booked Legacy throught HOTWIRE - so had no idea what it was until we accepted their terms etc! Wow - we were happy - nice location, nice condo and nice golf course - handy location to malls and groceries or anything else for that matter - nice grounds and easy to go for walk in the evening in surrounding neighbourhood - staff were all exceptional. Restaurant at the course is very tasty too! Did not use the spa facililites - I thought were a little pricey?? Did check out the pool area and common use areas all looked nice. Would rebook and stay if we could get the hotwire price - which was considerably lower than booking the resort directly. It is also adjacent to another golf course called "the Raven".

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353FCE3EC45619B7981C9B3EDDE0EE99

Three night stay June 2012 - more than happy!

I booked the New York Barclay for a trip celebrating my wife's 40th. First impressions were good, the doorman was welcoming (as you'd expect!) and the lobby looks classy and sets the tone of the hotel. The staff were helpfull and us checking in three hours early wasn't a problem (check in isn't supposed to be until 3pm). The room was clean and tidy, I'd booked a Deluxe King room and I believe it's slightly bigger than most rooms in NY. As others have mentioned, some appliances are not ultra modern, but why worry about the TV not being flat screen HD? How much time do you spend in the room watching telly when you're on holiday!! The bar was expensive, but that wasn't unexpected but you're within walking distance of a number of restaurants. We didn't find any bars nearby, they were mostly restaurants, but some did also have a separate bar area if you just wanted a drink. We had breakfast in 'Raffles' which was a three minute walk from the hotel. I'd booked the room only option and breakfast in the hotel was expensive. I agree with other reviews that you're not far from most tourist attractions but away from the busiest areas. It's not quiet, where is in New York, but the traffic noise certainly didn't disturb us at night. The doorman whistling for cabs faded to background noise too. In all we had a very pleasant stay and I'd be happy to go there again. I liked the fact that if you fly with BA you can check in online and print your boarding passes for your return flight in the 'business section' of the hotel (just through the lobby on the left) free of charge.

Three night stay June 2012 - more than happy! I booked the New York Barclay for a trip celebrating my wife's 40th. First impressions were good, the doorman was welcoming (as you'd expect!) and the lobby looks classy and sets the tone of the hotel. The staff were helpfull and us checking in three hours early wasn't a problem (check in isn't supposed to be until 3pm). The room was clean and tidy, I'd booked a Deluxe King room and I believe it's slightly bigger than most rooms in NY. As others have mentioned, some appliances are not ultra modern, but why worry about the TV not being flat screen HD? How much time do you spend in the room watching telly when you're on holiday!! The bar was expensive, but that wasn't unexpected but you're within walking distance of a number of restaurants. We didn't find any bars nearby, they were mostly restaurants, but some did also have a separate bar area if you just wanted a drink. We had breakfast in 'Raffles' which was a three minute walk from the hotel. I'd booked the room only option and breakfast in the hotel was expensive. I agree with other reviews that you're not far from most tourist attractions but away from the busiest areas. It's not quiet, where is in New York, but the traffic noise certainly didn't disturb us at night. The doorman whistling for cabs faded to background noise too. In all we had a very pleasant stay and I'd be happy to go there again. I liked the fact that if you fly with BA you can check in online and print your boarding passes for your return flight in the 'business section' of the hotel (just through the lobby on the left) free of charge.

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C10E6BF720C3D2E196B3712CE23650AC

Very Nice Hotel

We stayed in the Beverly Garland for 2 nights while we went to Universal Studios in Hollywood. Check in was very swift and the person was very efficient and nice. We had reserved a "kids suite". I was a little nervous when she said we were going to be on the first floor. That turned out to be great. The highway noise that some have complained about here was negligible. We could barely hear it if we were really quiet. I think the trees and shrubs helped us out. The room was nice. Flat screen TVs in the main bedroom and the kids room. The only downside of the room was the bathroom. It was really tiny and a bit dated. We had breakfast at the restaurant and it was very good. We spend one late afternoon at the pool and it was really nice. The towels were constantly being refreshed, the pool bartender was super friendly and helpful and my daughter loved the noodles and watching the movie. We took the shuttle to Universal and at 6:15pm was waiting to take the one back. It did not show up. Finally at around 6:45 I called the hotel and they said it had broken down. They said to take a cab and they would reimburse us (which they did). A bit of inconvenience but nothing they could control.

Very Nice Hotel We stayed in the Beverly Garland for 2 nights while we went to Universal Studios in Hollywood. Check in was very swift and the person was very efficient and nice. We had reserved a "kids suite". I was a little nervous when she said we were going to be on the first floor. That turned out to be great. The highway noise that some have complained about here was negligible. We could barely hear it if we were really quiet. I think the trees and shrubs helped us out. The room was nice. Flat screen TVs in the main bedroom and the kids room. The only downside of the room was the bathroom. It was really tiny and a bit dated. We had breakfast at the restaurant and it was very good. We spend one late afternoon at the pool and it was really nice. The towels were constantly being refreshed, the pool bartender was super friendly and helpful and my daughter loved the noodles and watching the movie. We took the shuttle to Universal and at 6:15pm was waiting to take the one back. It did not show up. Finally at around 6:45 I called the hotel and they said it had broken down. They said to take a cab and they would reimburse us (which they did). A bit of inconvenience but nothing they could control.

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10147E89118C45040D68556E434D8789

Very nice hotel at a reasonable price, prime location

This is a very nicely appointed and clean hotel in a prime area of the San Fernando Valley, right in the middle of Warner Center. We had a beautiful view of Warner Center from the 8th floor. The staff was professional, courteous, and attentive especially the woman (Asian gal, whoever she was) who managed the front desk and checked us out around 11:00 on Sunday, 12/16. The hotel lobby and lounge are warm, open and inviting. The hotel appears to be very well maintained. Across the street is a very nice mall and PF Chang's (a favorite). There are many other restaurants and lounges dotting the area.

Very nice hotel at a reasonable price, prime location This is a very nicely appointed and clean hotel in a prime area of the San Fernando Valley, right in the middle of Warner Center. We had a beautiful view of Warner Center from the 8th floor. The staff was professional, courteous, and attentive especially the woman (Asian gal, whoever she was) who managed the front desk and checked us out around 11:00 on Sunday, 12/16. The hotel lobby and lounge are warm, open and inviting. The hotel appears to be very well maintained. Across the street is a very nice mall and PF Chang's (a favorite). There are many other restaurants and lounges dotting the area.

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931DFD3FEDA53BC3E1855B82D178A256

Needs to get with the times

We stayed at the Waldorf last January, mostly holiday part conference (at the Hilton). The Waldorf's draw is it's history - period. Apart from that it's just a large hotel catering largely to conventions, still dining out on its cache of being famous. Get real, Waldorf - $15 per day for internet access? We had a junior suite, which was generously sized, but the bathroom is in serious need of updating - it looked old, tired and grubby. I liked the proximity to Grand Central, but apart from that it's in a pretty quiet area. Probably the best aspect of our room - between the neighbouring buildings we could peek out and see the Chrysler building - nice!

Needs to get with the times We stayed at the Waldorf last January, mostly holiday part conference (at the Hilton). The Waldorf's draw is it's history - period. Apart from that it's just a large hotel catering largely to conventions, still dining out on its cache of being famous. Get real, Waldorf - $15 per day for internet access? We had a junior suite, which was generously sized, but the bathroom is in serious need of updating - it looked old, tired and grubby. I liked the proximity to Grand Central, but apart from that it's in a pretty quiet area. Probably the best aspect of our room - between the neighbouring buildings we could peek out and see the Chrysler building - nice!

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CF2FA4370B6AD3C5410ACB74120AA718

perfect place for a baseball weekend

Planned a visit down to San Diego to catch a Padres baseball game for opening weekend and this was the perfect place to stay. It is a stone's throw from the ball park and from the 9th floor roof bar, you can watch the game, which we did the night we got there. From pulling up to the valet (the only option at the hotel) to leaving the next day after spending the day at Petco Park for an afternoon game, we were treated so well by the staff at the Indigo. The hotel is filled with bright colors, lots of natural light, the rooms are beautiful with hardwood floors, colorful bedding, tasteful but funky furniture. The location is perfect, again right by the ball park but also good walking distance from the Gaslamp district, the embarcardero, and Seaport Village.

perfect place for a baseball weekend Planned a visit down to San Diego to catch a Padres baseball game for opening weekend and this was the perfect place to stay. It is a stone's throw from the ball park and from the 9th floor roof bar, you can watch the game, which we did the night we got there. From pulling up to the valet (the only option at the hotel) to leaving the next day after spending the day at Petco Park for an afternoon game, we were treated so well by the staff at the Indigo. The hotel is filled with bright colors, lots of natural light, the rooms are beautiful with hardwood floors, colorful bedding, tasteful but funky furniture. The location is perfect, again right by the ball park but also good walking distance from the Gaslamp district, the embarcardero, and Seaport Village.

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4CBEED07FF887AF16ED39EC0107FFEAE

Great find in Times Square!

This is one of those hotels that is a diamond in the rough. It is under construction and has been taken over by someone who knows what they are doing..hopefully. Our room a junior suite was on the 5th floor facing a building and looking the the AC so we asked for another and at $450 a night I was hopeful we would get one.... After a few hours we were upgraded to the Cassa Suite which was a wonderful huge room with nice views, The staff was very impressive and the cleaning staff did an amazing job folding the clothes and truly cleaning the entire room. GREAT job Cassa! This hotel should be rated in the top 30 and with the new owners this will be one of the best places to stay in Times square...get it while it is still affordable because it will get expensive!

Great find in Times Square! This is one of those hotels that is a diamond in the rough. It is under construction and has been taken over by someone who knows what they are doing..hopefully. Our room a junior suite was on the 5th floor facing a building and looking the the AC so we asked for another and at $450 a night I was hopeful we would get one.... After a few hours we were upgraded to the Cassa Suite which was a wonderful huge room with nice views, The staff was very impressive and the cleaning staff did an amazing job folding the clothes and truly cleaning the entire room. GREAT job Cassa! This hotel should be rated in the top 30 and with the new owners this will be one of the best places to stay in Times square...get it while it is still affordable because it will get expensive!

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8D3C21DBDEE34D8411DB8C7D40BBB274

WHAT A GREAT HOTEL

Stay there every week on buissness and I must say it is GREAT.. The area around the hotel is super with lots of places to eat. I wish they had cheeper parking.. 26.00 is a bit much..

WHAT A GREAT HOTEL Stay there every week on buissness and I must say it is GREAT.. The area around the hotel is super with lots of places to eat. I wish they had cheeper parking.. 26.00 is a bit much..

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347A2D1C761B8554A4F4E45ACECCBD1B

Clean, Great Location, Great Staff

My daughter and I stayed here for a girls week-end. We felt very safe there. The staff was the friendliest and most helpful I have ever encountered. The room was small like you often find in large cities. However the bathroom was quite large and there was a large walk in closet. The closet was nice for storing all of our stuff out of sight and out of the way. The bed was one of the most comfortable I have slept in anywhere. There was a small amount of hallway noise, but no noise from the other rooms. This hotel is a nice location and I would recommend it as a great place to stay in New York City.

Clean, Great Location, Great Staff My daughter and I stayed here for a girls week-end. We felt very safe there. The staff was the friendliest and most helpful I have ever encountered. The room was small like you often find in large cities. However the bathroom was quite large and there was a large walk in closet. The closet was nice for storing all of our stuff out of sight and out of the way. The bed was one of the most comfortable I have slept in anywhere. There was a small amount of hallway noise, but no noise from the other rooms. This hotel is a nice location and I would recommend it as a great place to stay in New York City.

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B0037C4B723DC01B2676ADDBAEAB55F2

Nice hotel

We stayed there over the weekend and it was an ok stay. Loved the lobby. The room was very nice. Bed very comfortable. The only thing I have to complain about is that it took about 20 minutes to get checked in, couldn't find a front desk clerk.

Nice hotel We stayed there over the weekend and it was an ok stay. Loved the lobby. The room was very nice. Bed very comfortable. The only thing I have to complain about is that it took about 20 minutes to get checked in, couldn't find a front desk clerk.

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554501F30ED3E4694991900ED3572160

Modern boutique hotel with all the Marriott amenities and so much more

We had an amazing experience at the JW Marriott Denver Cherry Creek and we HIGHLY recommend this hotel to visitors to the Denver area. Excellent customer service begins the moment you arrive at the JW Marriott - the valet service is wonderful, guests are encouraged to relax and let the valet and bell staff worry about your bags and your vehicle. You have easy access to valet vehicles, but it doesn't even matter, because so many great restaurants and shops are walking distance from the hotel. Cherry Creek Mall, dozens of restaurants, coffee shops, and boutiques are moments away and the neighborhood is safe and welcoming. This is an amazing place to stay. Every JW Marriott staffperson is knowledgable about the area and can help you decide where to go for breakfast, lunch, dinner, or a snack. Visit the JW Marriott - you won't be disappointed.

Modern boutique hotel with all the Marriott amenities and so much more We had an amazing experience at the JW Marriott Denver Cherry Creek and we HIGHLY recommend this hotel to visitors to the Denver area. Excellent customer service begins the moment you arrive at the JW Marriott - the valet service is wonderful, guests are encouraged to relax and let the valet and bell staff worry about your bags and your vehicle. You have easy access to valet vehicles, but it doesn't even matter, because so many great restaurants and shops are walking distance from the hotel. Cherry Creek Mall, dozens of restaurants, coffee shops, and boutiques are moments away and the neighborhood is safe and welcoming. This is an amazing place to stay. Every JW Marriott staffperson is knowledgable about the area and can help you decide where to go for breakfast, lunch, dinner, or a snack. Visit the JW Marriott - you won't be disappointed.

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6BFB6750C131BFEB959F2E82FD9B7A5C

Gorgeous Hotel but Choose Your Room Wisely

This is a beautiful hotel. The lobby has old-world grandeur and is a very happening place on the weekend. The rooms are decorated in a style both elegant and fun. The bath amenities are high quality. It’s one of the few hotels that have good lighting and mirrors in beautifully refurbished bathrooms and generous closet space. The staff is amazingly friendly – even the cleaning staff smiles and greets you in the hallway. The whole place has a “whistle while you work” attitude. The bellmen are efficient and highly motivated and, curiously, were calling us by name after only one night. The same bellman takes your bags from your room, down into the lobby and out the door and hails a cab – one tip, not three like in many hotels. But do not under any circumstances accept a room close to the elevator lobby. You will hear the whoosh of the elevators all night. After the first night spent with a pillow over my head, they moved us to another room far away from the elevators and gave us a complimentary upgrade. I actually liked the bathroom in the first room better (a king) than the smaller bathroom in the junior suite. We didn’t need a suite, but we would have been proud to host a gathering in the parlor area – it was gorgeous and had plenty of seating, its own powder room, refrigerator, bar and large TV. If mobility is a problem, you need to ask how far from the elevator your room is. This place is enormous and the hallways are very, very long. I felt like I needed to leave a trail of breadcrumbs from the elevator. Parking fees are crazy. At $42/night to self-park, we opted for taking cabs rather than renting a car. You need to have at least two cab company phone numbers in your phone. The concierge and bell services will not call a cab for you off-premises, which was a bit disappointing considering they were extremely accommodating in every other way. I will definitely stay here again, but will be insistent upon a quiet room with a larger bathroom.

Gorgeous Hotel but Choose Your Room Wisely This is a beautiful hotel. The lobby has old-world grandeur and is a very happening place on the weekend. The rooms are decorated in a style both elegant and fun. The bath amenities are high quality. It’s one of the few hotels that have good lighting and mirrors in beautifully refurbished bathrooms and generous closet space. The staff is amazingly friendly – even the cleaning staff smiles and greets you in the hallway. The whole place has a “whistle while you work” attitude. The bellmen are efficient and highly motivated and, curiously, were calling us by name after only one night. The same bellman takes your bags from your room, down into the lobby and out the door and hails a cab – one tip, not three like in many hotels. But do not under any circumstances accept a room close to the elevator lobby. You will hear the whoosh of the elevators all night. After the first night spent with a pillow over my head, they moved us to another room far away from the elevators and gave us a complimentary upgrade. I actually liked the bathroom in the first room better (a king) than the smaller bathroom in the junior suite. We didn’t need a suite, but we would have been proud to host a gathering in the parlor area – it was gorgeous and had plenty of seating, its own powder room, refrigerator, bar and large TV. If mobility is a problem, you need to ask how far from the elevator your room is. This place is enormous and the hallways are very, very long. I felt like I needed to leave a trail of breadcrumbs from the elevator. Parking fees are crazy. At $42/night to self-park, we opted for taking cabs rather than renting a car. You need to have at least two cab company phone numbers in your phone. The concierge and bell services will not call a cab for you off-premises, which was a bit disappointing considering they were extremely accommodating in every other way. I will definitely stay here again, but will be insistent upon a quiet room with a larger bathroom.

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5A462D6A12246C780352E825232C6158

Great place to stay, and great value

The staff was very friendly and hospitable. I arrived late and they helped me find a place to eat a late dinner. The room was small, but it was fine. It was very clean and decorated simply but nicely. Perfect for business travel. I would definitely stay there again.

Great place to stay, and great value The staff was very friendly and hospitable. I arrived late and they helped me find a place to eat a late dinner. The room was small, but it was fine. It was very clean and decorated simply but nicely. Perfect for business travel. I would definitely stay there again.

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D66D8EAB63AECF6EDB1A73B12F7849DA

Great Accommodation near Lax!

Stayed here for 3 nights, the price was superb. This hotel was probably built in the 60's. Everything looks tired including the TV and the heater. The heater was probably nearing the end of its life as it's not heating up the room properly. Breakfast is good. Pool is great, we did took a plunge. The pool is outside our room and it is not heated. The landscaping is awesome. There's a free shuttle to airport. Denny's is a few steps away (their shrimp was so small, quite unbecoming for an American dishes) and there's a Taco Bell a few blocks away. The parking is behind the hotel and it's free. Car rental is like 2 minutes walk from the hotel. Overall, it's more that what we bargain for. Will stay here again if we visit Lax another time.

Great Accommodation near Lax! Stayed here for 3 nights, the price was superb. This hotel was probably built in the 60's. Everything looks tired including the TV and the heater. The heater was probably nearing the end of its life as it's not heating up the room properly. Breakfast is good. Pool is great, we did took a plunge. The pool is outside our room and it is not heated. The landscaping is awesome. There's a free shuttle to airport. Denny's is a few steps away (their shrimp was so small, quite unbecoming for an American dishes) and there's a Taco Bell a few blocks away. The parking is behind the hotel and it's free. Car rental is like 2 minutes walk from the hotel. Overall, it's more that what we bargain for. Will stay here again if we visit Lax another time.

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081FF74E7647EEDDC541C9A706B1427B

Great place to stay!

Clean, easy access to freeway, staff friendly and helpful!!! Highly recommend this hotel. The AC was not working called down to front desk within a few minutes someone came up to rest the unit. Excellent service, I will return and recommend to everyone.

Great place to stay! Clean, easy access to freeway, staff friendly and helpful!!! Highly recommend this hotel. The AC was not working called down to front desk within a few minutes someone came up to rest the unit. Excellent service, I will return and recommend to everyone.

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E7E0F63FA74305A14035BB7498A93151

Love this place

I stayed here for a second time this weekend. I love coming here because the grounds & gardens are so beautiful and makes you feel like you are away on an island. This time we had a different style room in the garden area but I liked it just as much as the tower rooms. The seating outside our room was really nice and perfect for reading. Overall, good stay, delicious breakfast inTrellises and super accommodating staff. Oh, and thanks to Jennifer for the gift basket. That really made our day.

Love this place I stayed here for a second time this weekend. I love coming here because the grounds & gardens are so beautiful and makes you feel like you are away on an island. This time we had a different style room in the garden area but I liked it just as much as the tower rooms. The seating outside our room was really nice and perfect for reading. Overall, good stay, delicious breakfast inTrellises and super accommodating staff. Oh, and thanks to Jennifer for the gift basket. That really made our day.

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D4DB6504E9368D0B7BDDC6A71A7F4ABD

Great place to stay...

This hotel was warm, and the staff were friendly. At $107 a night, it meets the typical expectations of a Hyatt...clean, new, and a little pricey. However, it is worth it!

Great place to stay... This hotel was warm, and the staff were friendly. At $107 a night, it meets the typical expectations of a Hyatt...clean, new, and a little pricey. However, it is worth it!

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3137A13B6A9AEC0BF8E9A2F500A212F7

Great Hotel, Helpful Staff

We enjoyed our recent stay at the Westin Boston Waterfront. As first time visitors to Boston we liked the location which is somewhat removed from the congestion of the city centre. The hotel is also a stop for the Boston Old Town Trolley Tour. The trolley stops right outside the lobby every 15 - 20 minutes as part of the seaport loop which connects to the tour's main hub at Long Wharf, the Boston Harbour Cruises and the New England Aquarium. While the hotel is billed as "waterfront" it is three blocks west of the water. It's about a 10 minute walk to the restaurants on Seaport Blvd. It is also close to the cruise ship dock so it's a good choice for those passengers embarking or disembarking. The staff were all very friendly and helpful, a nice surprise for such a large hotel. Our room was small but comfortable with those heavenly Westin beds. We reserved a "deluxe" room which means that it is at the east end of the hotel and offers a panoramic view of the waterfront. There are only a few rooms on each floor with this type of view. Our room had only one upholstered chair (along with a desk chair) so I spoke with the concierge Steve Wadkins. He had another chair delivered to our room that evening. We had room service our first night which included very good clam chowder. We had the buffet breakfast at the hotel both mornings. There was the choice of a lesser priced continental buffet, a nice option. Parking was about $30 a night. While some travelers may find this hotel somewhat isolated it was good fit for us. After a busy day of sightseeing in the city it was a nice, quiet place to rest and relax. John and Pamela Ottawa, Canada

Great Hotel, Helpful Staff We enjoyed our recent stay at the Westin Boston Waterfront. As first time visitors to Boston we liked the location which is somewhat removed from the congestion of the city centre. The hotel is also a stop for the Boston Old Town Trolley Tour. The trolley stops right outside the lobby every 15 - 20 minutes as part of the seaport loop which connects to the tour's main hub at Long Wharf, the Boston Harbour Cruises and the New England Aquarium. While the hotel is billed as "waterfront" it is three blocks west of the water. It's about a 10 minute walk to the restaurants on Seaport Blvd. It is also close to the cruise ship dock so it's a good choice for those passengers embarking or disembarking. The staff were all very friendly and helpful, a nice surprise for such a large hotel. Our room was small but comfortable with those heavenly Westin beds. We reserved a "deluxe" room which means that it is at the east end of the hotel and offers a panoramic view of the waterfront. There are only a few rooms on each floor with this type of view. Our room had only one upholstered chair (along with a desk chair) so I spoke with the concierge Steve Wadkins. He had another chair delivered to our room that evening. We had room service our first night which included very good clam chowder. We had the buffet breakfast at the hotel both mornings. There was the choice of a lesser priced continental buffet, a nice option. Parking was about $30 a night. While some travelers may find this hotel somewhat isolated it was good fit for us. After a busy day of sightseeing in the city it was a nice, quiet place to rest and relax. John and Pamela Ottawa, Canada

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48790B7DE85DCC6E5CA742B016FD4063

Second Time Is A Charm

I stayed at Trump Chicago shortly after it first opened and moved rooms within the hotel due to a few problems. I had not planned on giving the hotel a second chance but I am so glad I did! The service at this hotel is the best service I have ever experienced, far and wide over decades of travel. The hotel worked with me prior to my visit to assist me with my guests who were on a very special status in the USA by calling me, and when we arrived encouraged me to take a different kind of room offered to me at a bit of a discount. A bell staff overheard a problem, quietly asked if the hotel could assist, and over the next two days the hotel worked on my problem with another hotel, solved it, in fact taking over the issue so I could be free. Service was perfect in providing the things we needed in a suite such as unfolding the sleeper sofa and sheeting it very promptly and again in returning it to sofa status. Spa service and the spa was much, much better on the second visit as well, and if you enjoy a good gym and plush locker room supplied with scrubs, oils, fancy showers this is for you. Room service food arrived hot, perfect, quickly and was set up on a table beautifully. River view rooms and suites offer the best views of beautiful Chicago as does the restaurant which I also liked much better on the second visit. There is only one thing I do not enjoy about Trump Hotel Chicago and that is the lobby, and lobby life. I prefer the kind of hotel that has a huge lobby for people watching and for that I would stay at the Palmer House Chicago, another great hotel, but the Trump is more modern, quieter, the gym a bit better (though Palmer House gym is far better than the average hotel gym) and has better service. This last 4 day stay

Second Time Is A Charm I stayed at Trump Chicago shortly after it first opened and moved rooms within the hotel due to a few problems. I had not planned on giving the hotel a second chance but I am so glad I did! The service at this hotel is the best service I have ever experienced, far and wide over decades of travel. The hotel worked with me prior to my visit to assist me with my guests who were on a very special status in the USA by calling me, and when we arrived encouraged me to take a different kind of room offered to me at a bit of a discount. A bell staff overheard a problem, quietly asked if the hotel could assist, and over the next two days the hotel worked on my problem with another hotel, solved it, in fact taking over the issue so I could be free. Service was perfect in providing the things we needed in a suite such as unfolding the sleeper sofa and sheeting it very promptly and again in returning it to sofa status. Spa service and the spa was much, much better on the second visit as well, and if you enjoy a good gym and plush locker room supplied with scrubs, oils, fancy showers this is for you. Room service food arrived hot, perfect, quickly and was set up on a table beautifully. River view rooms and suites offer the best views of beautiful Chicago as does the restaurant which I also liked much better on the second visit. There is only one thing I do not enjoy about Trump Hotel Chicago and that is the lobby, and lobby life. I prefer the kind of hotel that has a huge lobby for people watching and for that I would stay at the Palmer House Chicago, another great hotel, but the Trump is more modern, quieter, the gym a bit better (though Palmer House gym is far better than the average hotel gym) and has better service. This last 4 day stay

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15646B38CC9BAD033052DC026622435D

Do NOT stay here!!!!

If you are a business traveler, or used to Hilton standards (or any other decent hotel), find somewhere else. This hotel is a joke. The rooms are clean and large, but absolutely nothing special. That is the only redeeming quality for this hotel. There is no WiFi in the hotel rooms, even though two different front desk clerks informed me otherwise. I had to have some special adapter sent to my room just to access WiFi in my room (which intermittently works). If that wasn't bad enough the wired connection that is available in the room is not near a desk, or any other convenient work station (it is in the corner of the living room). After resolving the internet issues I attempted to order room service - this was an exercise in futility. It took four phone calls and about 10 minutes just to get through to room service. Took forever to arrive and the food was barely palatable. Every employee I dealt with was apathetic and overall unhelpful. When I asked for a comment card I was not provided with one. The pool and health center is mediocre. Do yourself a favor and forgo the frustration this property is likely to cause you. There are too many other hotels in the area. This hotel should be embarrassed to call itself a Hilton.

Do NOT stay here!!!! If you are a business traveler, or used to Hilton standards (or any other decent hotel), find somewhere else. This hotel is a joke. The rooms are clean and large, but absolutely nothing special. That is the only redeeming quality for this hotel. There is no WiFi in the hotel rooms, even though two different front desk clerks informed me otherwise. I had to have some special adapter sent to my room just to access WiFi in my room (which intermittently works). If that wasn't bad enough the wired connection that is available in the room is not near a desk, or any other convenient work station (it is in the corner of the living room). After resolving the internet issues I attempted to order room service - this was an exercise in futility. It took four phone calls and about 10 minutes just to get through to room service. Took forever to arrive and the food was barely palatable. Every employee I dealt with was apathetic and overall unhelpful. When I asked for a comment card I was not provided with one. The pool and health center is mediocre. Do yourself a favor and forgo the frustration this property is likely to cause you. There are too many other hotels in the area. This hotel should be embarrassed to call itself a Hilton.

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BD5094C237A468887833AD94D54DFB74

Family Weekend in Chicago

My husband and I took our 2 young children to Chicago this weekend and we stayed at the W Hotel - Lake Shore (booked through Hotwire.com). A pleasant stay - the location was ideal (we had a great view of Navy Pier), and our 2 double bed room was comfy for our family. Unfortunately, the lack of attention to the details were immediately apparent: the room had poor ventilation (windows were condensed with steam from the shower for most of the weekend) and had a faint smell of cigarette smoke, there was not directory in regards to room/hotel amenities, the condition of the pool was not ideal (pool water was salty and the pool area smelled faintly of formaldehyde) and the TV monitors in the exercise room had poor reception. Obviously, this was a deal on Hotwire, so for what we paid, what we got was above average, but I would never pay full price for this hotel after our weekend.

Family Weekend in Chicago My husband and I took our 2 young children to Chicago this weekend and we stayed at the W Hotel - Lake Shore (booked through Hotwire.com). A pleasant stay - the location was ideal (we had a great view of Navy Pier), and our 2 double bed room was comfy for our family. Unfortunately, the lack of attention to the details were immediately apparent: the room had poor ventilation (windows were condensed with steam from the shower for most of the weekend) and had a faint smell of cigarette smoke, there was not directory in regards to room/hotel amenities, the condition of the pool was not ideal (pool water was salty and the pool area smelled faintly of formaldehyde) and the TV monitors in the exercise room had poor reception. Obviously, this was a deal on Hotwire, so for what we paid, what we got was above average, but I would never pay full price for this hotel after our weekend.

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86784E6452F101C01F09FFD134E3D7CC

Anniversary trip

Very busy location yet quiet inside. Picked for the perks alone (included full breakfast, happy hour, free parking, indoor pool/hot tub). Our suite was spacious, staff was kind, helpful, and location was an easy drive to anywhere. If at an upscale, glitzy hotel we'd pay sooo much more for less just to say we stayed there. Instead we picked value over glam, and had more money to spend doing stuff in the city than paying for a place to park/sleep. Will return again.

Anniversary trip Very busy location yet quiet inside. Picked for the perks alone (included full breakfast, happy hour, free parking, indoor pool/hot tub). Our suite was spacious, staff was kind, helpful, and location was an easy drive to anywhere. If at an upscale, glitzy hotel we'd pay sooo much more for less just to say we stayed there. Instead we picked value over glam, and had more money to spend doing stuff in the city than paying for a place to park/sleep. Will return again.

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A1459030B1F25FC086098379C7665A45

Not luxury

Room smelled, the carpet was wet in some portions of the room. I opened the window and paint chipped and cracked and went everywhere. The box of tissues in the bathroom was wet!? This is a classic hotel and could be nice if they were to work on the upkeep and updates. They probably have some very nice rooms - but this one was bad and I've heard from other folks staying with me that the rooms were old and smelled. Disappointing.

Not luxury Room smelled, the carpet was wet in some portions of the room. I opened the window and paint chipped and cracked and went everywhere. The box of tissues in the bathroom was wet!? This is a classic hotel and could be nice if they were to work on the upkeep and updates. They probably have some very nice rooms - but this one was bad and I've heard from other folks staying with me that the rooms were old and smelled. Disappointing.

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10758C07AE13364CCCB051EDA07E6895

Wonderful Property with Great Staff; Very Convenient to Universal Studios

We stayed here for two nights in March 2012. The hotel is very nice and the staff offer outstanding service. The hotel is about a 5 minute walk to Universal Studios, which is a great attraction if you like movies and entertainment. Check-in was fast and efficient. The rooms are over-sized with good views of the local area. The room was clean, and the bathroom was quite spacious. We got good recommendations from staff on local restaurants. Parking is convenient and covered. I definitely would stay here again- great property!

Wonderful Property with Great Staff; Very Convenient to Universal Studios We stayed here for two nights in March 2012. The hotel is very nice and the staff offer outstanding service. The hotel is about a 5 minute walk to Universal Studios, which is a great attraction if you like movies and entertainment. Check-in was fast and efficient. The rooms are over-sized with good views of the local area. The room was clean, and the bathroom was quite spacious. We got good recommendations from staff on local restaurants. Parking is convenient and covered. I definitely would stay here again- great property!

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15F440EA18BAD40DEF757EE36106D7F5

So-so, not Plus

We visited for three nights at the beginning of September. First impressions were of a standard, non-descript hotel on a city street corner. The reception staff were polite but far from welcoming and offered the minimum of information. There were no porters (at any time) and we even had to ask how to find the lift. The room was OK, looking into the central courtyard which, from other comments, was a good thing. Certainly the room wasn't overlooked and the courtyard was tidy. Otherwise it was adequate if basic. At breakfast, staff were again surly and unwelcoming. The concierge was clearly unhappy at being disturbed from her screen and uninformative.Similarly, there was no one to call a cab on departure. The high spot was the wine reception each evening but, apart from that, don't bother if you're looking for service.

So-so, not Plus We visited for three nights at the beginning of September. First impressions were of a standard, non-descript hotel on a city street corner. The reception staff were polite but far from welcoming and offered the minimum of information. There were no porters (at any time) and we even had to ask how to find the lift. The room was OK, looking into the central courtyard which, from other comments, was a good thing. Certainly the room wasn't overlooked and the courtyard was tidy. Otherwise it was adequate if basic. At breakfast, staff were again surly and unwelcoming. The concierge was clearly unhappy at being disturbed from her screen and uninformative.Similarly, there was no one to call a cab on departure. The high spot was the wine reception each evening but, apart from that, don't bother if you're looking for service.

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6B2FCB304DF6F8FADEC1F65358B458F5

Clean and Spacious Rooms. Friendly Staff. Excellent Location.

This hotel offered everything we wanted; clean and spacious rooms, very helpful staff and perfect central location in San Diego. It's also very close to a lot of great restaurants and Fashion Valley Mall. The hotel is also very close to the light rail station to take the train to Old Town or Downtown. We stayed here two nights in January and the always felt welcome. As a HHonors member, this hotel provided excellent delivery of the HHonors benefits, including breakfast for all in the room, internet, water and of course fabulous cookies. Would certainly stay here again as it meets the Hilton standard for hotel quality.

Clean and Spacious Rooms. Friendly Staff. Excellent Location. This hotel offered everything we wanted; clean and spacious rooms, very helpful staff and perfect central location in San Diego. It's also very close to a lot of great restaurants and Fashion Valley Mall. The hotel is also very close to the light rail station to take the train to Old Town or Downtown. We stayed here two nights in January and the always felt welcome. As a HHonors member, this hotel provided excellent delivery of the HHonors benefits, including breakfast for all in the room, internet, water and of course fabulous cookies. Would certainly stay here again as it meets the Hilton standard for hotel quality.

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71BFAA84C251DAE7050B6546FE0F4FC1

...pity about the elevators...

This is really pretty picky to mention, but the elevator service in the hotel is really a bit of a problem. During our visit, only one elevator was operating most of the time. You really had to add an extra 10 minutes to any planned meeting times! Elevators aside, The Blakely is outstanding. Spacious, comfortable rooms, well decorated and comfortably appointed; modern plumbing and bathrooms; free wifi internet access with really good bandwidth; breakfast included; wonderful Midtown location on (by Manhattan standards) a quiet street. Back in the "picky" department, the bath towels will soft and fluffy could have been a bit larger. The staff was universally thoughtful, responsive and available. I had left my iPhone in my room when I checked out. By the time reached the ground floor and before I had missed it, housekeeping had found it, called the front desk and brought it to me!

...pity about the elevators... This is really pretty picky to mention, but the elevator service in the hotel is really a bit of a problem. During our visit, only one elevator was operating most of the time. You really had to add an extra 10 minutes to any planned meeting times! Elevators aside, The Blakely is outstanding. Spacious, comfortable rooms, well decorated and comfortably appointed; modern plumbing and bathrooms; free wifi internet access with really good bandwidth; breakfast included; wonderful Midtown location on (by Manhattan standards) a quiet street. Back in the "picky" department, the bath towels will soft and fluffy could have been a bit larger. The staff was universally thoughtful, responsive and available. I had left my iPhone in my room when I checked out. By the time reached the ground floor and before I had missed it, housekeeping had found it, called the front desk and brought it to me!

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58982B05C65137F5354D9A4B032AAF25

A fantastic hotel

My partner and I stayed here for 3 nights in October and was really pleased with our choice. It's quite overwhelming with the choice in San Francisco and we wanted something with character which this place certainly had. The staff were exceptional, always helpful and cheerful no matter what time of day. They have recently opened a restaurant which we didn't get to try but had a drink in the bar, they had a great selection of all types of drinks and again the staff were really friendly. As for location it's not in the centre of the hussle and bussle but we didn't want this anyway, there is a bus stop right near the hotel which the hop on hop off bus tours stop at but if your not shy of walking which we weren't it was only a 20 minute / half hour walk to the centre. There are also several restaurants and bars just round the corner from the hotel too. The rooms were very clean with really comfy beds, kitchen facilities and TV. We couldn't have asked for any more and highly recommend this hotel to anyone. If you have a booking to see and opera - even better!

A fantastic hotel My partner and I stayed here for 3 nights in October and was really pleased with our choice. It's quite overwhelming with the choice in San Francisco and we wanted something with character which this place certainly had. The staff were exceptional, always helpful and cheerful no matter what time of day. They have recently opened a restaurant which we didn't get to try but had a drink in the bar, they had a great selection of all types of drinks and again the staff were really friendly. As for location it's not in the centre of the hussle and bussle but we didn't want this anyway, there is a bus stop right near the hotel which the hop on hop off bus tours stop at but if your not shy of walking which we weren't it was only a 20 minute / half hour walk to the centre. There are also several restaurants and bars just round the corner from the hotel too. The rooms were very clean with really comfy beds, kitchen facilities and TV. We couldn't have asked for any more and highly recommend this hotel to anyone. If you have a booking to see and opera - even better!

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D4B51A787458AA2CFA722AFE9FB22017

Ok hotel for the price

We stayed at this hotel for one night on a Saturday. We got a great deal on price line. I saw when we booked on price line that we were assigned a smoking room. I called right away to have it switched to nonsmoking and the lady on the phone said she switched it. When we got to the hotel we parked in the parking structure. It was $39 for a 24 hour period. (not too bad for Chicago) When we checked in the man at the front desk said that we had a smoking room. I told him that I called and had the lady at reservations switch it for us. He said that since we booked it on price line we had to take a smoking room and there were not any non smoking rooms available. Ok fine. When we got off the elevator the hallway stunk like cigarette smoke really bad and so did the room. Some of the previous reviews said the the smoking reviews didn't smell too bad. Ours however did. The room was ok. The chair in our room was full of stains and the flooring was coming up. We got a king sized bed and it was very comfortable. We went to Chicago to shop and see a few sights. It was within walking distance to a lot of stuff (mag mile, Navy Pier and millennium park) and was off the main streets with all the hustle and bustle. I would return to this hotel again if I got a good deal on price line again. However, I would have been disappointed if I would have paid full price ($150+) for the room.

Ok hotel for the price We stayed at this hotel for one night on a Saturday. We got a great deal on price line. I saw when we booked on price line that we were assigned a smoking room. I called right away to have it switched to nonsmoking and the lady on the phone said she switched it. When we got to the hotel we parked in the parking structure. It was $39 for a 24 hour period. (not too bad for Chicago) When we checked in the man at the front desk said that we had a smoking room. I told him that I called and had the lady at reservations switch it for us. He said that since we booked it on price line we had to take a smoking room and there were not any non smoking rooms available. Ok fine. When we got off the elevator the hallway stunk like cigarette smoke really bad and so did the room. Some of the previous reviews said the the smoking reviews didn't smell too bad. Ours however did. The room was ok. The chair in our room was full of stains and the flooring was coming up. We got a king sized bed and it was very comfortable. We went to Chicago to shop and see a few sights. It was within walking distance to a lot of stuff (mag mile, Navy Pier and millennium park) and was off the main streets with all the hustle and bustle. I would return to this hotel again if I got a good deal on price line again. However, I would have been disappointed if I would have paid full price ($150+) for the room.

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E971CF2434BA3667D10ED2CE7AEA3FDA

nice hotel on the hill

The hotel is very modern. Reception lady was so friendly and helpful. She pointed out all the nice restaurants and places to visit on the map and explained to us the easiest way to get around the city. The bed and pillow were very comfy. Our room was on the top floor, with nice view of the bay. We booked the hotel for one night at an expensive rate a few month before our trip. My sister in law booked the same hotel last minute and paid half of what we paid. Wifi and internet were not included in the stay. You have to pay a daily usage rate.

nice hotel on the hill The hotel is very modern. Reception lady was so friendly and helpful. She pointed out all the nice restaurants and places to visit on the map and explained to us the easiest way to get around the city. The bed and pillow were very comfy. Our room was on the top floor, with nice view of the bay. We booked the hotel for one night at an expensive rate a few month before our trip. My sister in law booked the same hotel last minute and paid half of what we paid. Wifi and internet were not included in the stay. You have to pay a daily usage rate.

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2149FA10190A56CC3456387C417B0BFB

You get what you pay for

I was visiting family so I wanted to find a hotel close to the lower valley. Since I wasn't going to spend much time in the room I opted to select a cheaper hotel. I really don't care about the brand name I just want a clean, comfortable, convenient and safe hotel. With this hotel I got what I paid for. It wasn't the fanciest, no frills or thrills which is fine however the hotel is in serious need of renovation. It's old and you can tell. The overall room was decent; it could've been cleaner. I had several issues during my stay and had to call the front desk numerous times. I will say that the front desk was very responsive in addressing my issues which was nice. Near the night stand it smelled moldy like the carpet had gotten wet and never dried. The first night I opened up a drawer to put my clothes in it and there was a pizza box in it. Several times during my stay the T.V. signal kept going out. At one point I received a call back advising the technician was gone for the day so they couldn't send someone to fix my T.V. They did offer to move me to another room. Fortunately I was able to get the T.V. to work on my own and declined the offer but it was nice they offere. The blow dryer didn't work so I had to call again to have someone come fix it. The morning that I checked out I got up really early to take a shower for my 6 am flight. The water was ice cold and didn't warm up until I was ready to get out. The bed was pretty comfortable. I would stay at this hotel again if it was a last resort however it wouldn't be my first choice. There is a Denny's next to it which is convenient for meals. The hotel is pretty close to I-10 but I didn't hear the traffic since my room wasn't facing the interstate.

You get what you pay for I was visiting family so I wanted to find a hotel close to the lower valley. Since I wasn't going to spend much time in the room I opted to select a cheaper hotel. I really don't care about the brand name I just want a clean, comfortable, convenient and safe hotel. With this hotel I got what I paid for. It wasn't the fanciest, no frills or thrills which is fine however the hotel is in serious need of renovation. It's old and you can tell. The overall room was decent; it could've been cleaner. I had several issues during my stay and had to call the front desk numerous times. I will say that the front desk was very responsive in addressing my issues which was nice. Near the night stand it smelled moldy like the carpet had gotten wet and never dried. The first night I opened up a drawer to put my clothes in it and there was a pizza box in it. Several times during my stay the T.V. signal kept going out. At one point I received a call back advising the technician was gone for the day so they couldn't send someone to fix my T.V. They did offer to move me to another room. Fortunately I was able to get the T.V. to work on my own and declined the offer but it was nice they offere. The blow dryer didn't work so I had to call again to have someone come fix it. The morning that I checked out I got up really early to take a shower for my 6 am flight. The water was ice cold and didn't warm up until I was ready to get out. The bed was pretty comfortable. I would stay at this hotel again if it was a last resort however it wouldn't be my first choice. There is a Denny's next to it which is convenient for meals. The hotel is pretty close to I-10 but I didn't hear the traffic since my room wasn't facing the interstate.

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0D20FB65723B91EA8838AC10D5F7C2B0

Better than expected.

Stayed at this hotel in September of this year. The staff are second to none, two male members of staff were on duty when I checked in & they were both first class, I was made to feel so welcome by both of them. The rooms were a little on the small side, but they were very clean & had everything in them that I needed during my stay. The bed was very comfortable & the sheets were always fresh & clean. If I were to go back to San Francisco, I would defiantly stay at this hotel again.

Better than expected. Stayed at this hotel in September of this year. The staff are second to none, two male members of staff were on duty when I checked in & they were both first class, I was made to feel so welcome by both of them. The rooms were a little on the small side, but they were very clean & had everything in them that I needed during my stay. The bed was very comfortable & the sheets were always fresh & clean. If I were to go back to San Francisco, I would defiantly stay at this hotel again.

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D67D53E243EE17420C37753C9F90466C

Noisy, poor service - missed wake up call

The hotel is on Union Square, so it's expected to be noisy, but because there is no air conditioning, you have to sleep with the windows open, and the noise is terrible, even at the back of the hotel. Also, the walls are very thin, so you hear every little noise in the rooms around you. We were on the uppermost floor, and the noise was still so bad that we could barely sleep. The beds are also very noisy. If your sleep mate moves the slightest bit in the night, the bed creaks terribly. We had a very early flight out of San Francisco and requested a 3:40am wake up call, but never got the wake up call, so if you're staying here, be sure to use the wake up call as a back up only. The front desk clerk was very nice to us, which made up for the bell boy's bad attitude.

Noisy, poor service - missed wake up call The hotel is on Union Square, so it's expected to be noisy, but because there is no air conditioning, you have to sleep with the windows open, and the noise is terrible, even at the back of the hotel. Also, the walls are very thin, so you hear every little noise in the rooms around you. We were on the uppermost floor, and the noise was still so bad that we could barely sleep. The beds are also very noisy. If your sleep mate moves the slightest bit in the night, the bed creaks terribly. We had a very early flight out of San Francisco and requested a 3:40am wake up call, but never got the wake up call, so if you're staying here, be sure to use the wake up call as a back up only. The front desk clerk was very nice to us, which made up for the bell boy's bad attitude.

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02DDC58DD0098CAEC2C1FB4BF667FF1D

Don't stay at this hotel

Got this hotel on Hotwire at a 30% discount. Although hotel is listed as on the "Riverwalk", it is at least 3 very confusing blocks to get to the touristy Riverwalk area. Even with 2 maps in hand, we both got lost walking down the first 2 blocks of this deserted end of the Riverwalk, go back up to the street, ask a police office on how to get back down the main Riverwalk area. So if you want to stay in the Riverwalk area, don't book here. This hotel also has the rudest & most un-professional valet staff. Both the morning & evening crews were horrible. Their uncaring attitude were extremely unsettling. Even at $28 for valet parking & $24 for self-parking in lot across the street, it's not worth it. They ran out of valet parking spaces in the evening & you're on your own to find your own parking. Rooms were nice & comfy, but rest of hotel seems old & dated. Would not recommend this hotel for a relaxing family vacation.

Don't stay at this hotel Got this hotel on Hotwire at a 30% discount. Although hotel is listed as on the "Riverwalk", it is at least 3 very confusing blocks to get to the touristy Riverwalk area. Even with 2 maps in hand, we both got lost walking down the first 2 blocks of this deserted end of the Riverwalk, go back up to the street, ask a police office on how to get back down the main Riverwalk area. So if you want to stay in the Riverwalk area, don't book here. This hotel also has the rudest & most un-professional valet staff. Both the morning & evening crews were horrible. Their uncaring attitude were extremely unsettling. Even at $28 for valet parking & $24 for self-parking in lot across the street, it's not worth it. They ran out of valet parking spaces in the evening & you're on your own to find your own parking. Rooms were nice & comfy, but rest of hotel seems old & dated. Would not recommend this hotel for a relaxing family vacation.

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4B6D6409B5BEDA189F9A1CD4EC6AA7DE

Average hotel, crime problem?

Hotel is nice enough. Good rate for a decent and clean room. Breakfast is LQ standard. Elevator was filthy, floor littered with peanut shells and M&Ms. I would have given this place a 4 if the catalytic converter hadn't been cut out of our car while we slept. Looking through trip advisor, it seems that LQ has a crime problem in this city. We went out of our way to empty the fully packed car because of that, only to have someone remove a section of the exhaust. Won't be comin back, Indy.

Average hotel, crime problem? Hotel is nice enough. Good rate for a decent and clean room. Breakfast is LQ standard. Elevator was filthy, floor littered with peanut shells and M&Ms. I would have given this place a 4 if the catalytic converter hadn't been cut out of our car while we slept. Looking through trip advisor, it seems that LQ has a crime problem in this city. We went out of our way to empty the fully packed car because of that, only to have someone remove a section of the exhaust. Won't be comin back, Indy.

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54BBE44929035AB64B2FF229774E9A4C

Convenient location

Great service--front desk person came down to greet us because he noted when we were coming in. Rooms clean and comfortable, but a little noisy. Location very convenient to theaters, Art Institute and mag mile. Parking fee is steep--$42 per night. Overall a very nice experience.

Convenient location Great service--front desk person came down to greet us because he noted when we were coming in. Rooms clean and comfortable, but a little noisy. Location very convenient to theaters, Art Institute and mag mile. Parking fee is steep--$42 per night. Overall a very nice experience.

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E3EBB7BBDF6F0B331A6AE960D1D8BF09

Just another business hotel

We came here for a small family event, sort of a reunion. We picked the Waldorf because it has an important place in my family's history. We were disappointed with how the hotel is maintained, very disappointed with the indifferent service. On the plus side, the rooms and baths are large. The location is amazing. This wonderful old place deserves better care.

Just another business hotel We came here for a small family event, sort of a reunion. We picked the Waldorf because it has an important place in my family's history. We were disappointed with how the hotel is maintained, very disappointed with the indifferent service. On the plus side, the rooms and baths are large. The location is amazing. This wonderful old place deserves better care.

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Convenient, up to date and well run

Spent one night here visiting friends who were attending a conference. Impressions: - very convenient to the convention center - just a short walk across the street. - the GasLamp district is also a short walk away. - solid, well trained staff. Lines never lasted long during check-in and check-out and they take the time to step out from behind the counter to direct you to the elevators. - if you are on an upper floor, there are awesome views of the Bay, even if you are on the side of the hotel with the Dole Foods shipping terminal, as long as you are on an upper floor. - we were on the top floor, and there was a corporate event in one of their meeting rooms on that floor, and it was very loud from 8 to 10 PM, so if you plan to hit the hay early, make sure you are away from the elevator lobby area. - our room was very clean and comfortable. - we would stay here again.

Convenient, up to date and well run Spent one night here visiting friends who were attending a conference. Impressions: - very convenient to the convention center - just a short walk across the street. - the GasLamp district is also a short walk away. - solid, well trained staff. Lines never lasted long during check-in and check-out and they take the time to step out from behind the counter to direct you to the elevators. - if you are on an upper floor, there are awesome views of the Bay, even if you are on the side of the hotel with the Dole Foods shipping terminal, as long as you are on an upper floor. - we were on the top floor, and there was a corporate event in one of their meeting rooms on that floor, and it was very loud from 8 to 10 PM, so if you plan to hit the hay early, make sure you are away from the elevator lobby area. - our room was very clean and comfortable. - we would stay here again.

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10D4D07A20DF71FFADEE35AAD2A90035

New Concept

We went for a five days stay and we decided to give a chance to Harlem, as it is not a central place to stay. This is the only negative aspect of this Hotel. We were very surprised with the way confort and informal ambience may go together. The rooms are clean, beds are great, don´t expected to have a closet to put your things. There are no drawers but who needs it anyway! People are professional and very friendly. Girls at the front desk are always available to help you. The are no cuisine but it is possible to get a quick meal by serving ourselves from a self. It seems it is one of the few hotels dog friendly.

New Concept We went for a five days stay and we decided to give a chance to Harlem, as it is not a central place to stay. This is the only negative aspect of this Hotel. We were very surprised with the way confort and informal ambience may go together. The rooms are clean, beds are great, don´t expected to have a closet to put your things. There are no drawers but who needs it anyway! People are professional and very friendly. Girls at the front desk are always available to help you. The are no cuisine but it is possible to get a quick meal by serving ourselves from a self. It seems it is one of the few hotels dog friendly.

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1BF9DE42E2D560AEF2BCA8AFA660D670

Comfortable and great location, but a bit tough around the edges

We stayed in the Club Quarters and found it a fine place to stay in Manhattan. It is located a block away from Rockefeller Center, a block or two from two subway lines, and a half mile to both Times Square and Central Park. Our room was typically cozy for midtown but was more than sufficient for our needs. Everything was quite clean. The bed was a little on the soft side, but it got the job done. My only complaints would be very minor. The tiny lobby gets uncomfortably crowded and chaotic around key checkin and checkout times. The elevators can be very, very slow. The computers they provide at the "business center" (which is really just a shelf adjacent to the bar) are achingly slow, and every printer I tried was out of toner (so we were unable to print boarding passes). And our room could've been quieter--we heard every time the ice machine down the hall dropped ice and every time a person purchased snacks or beverages from the vending machines. On the positive side, the service was excellent. We called to move forward our arrival date by a couple of dates and were told it was done, but when we arrived we found no reservation awaiting us. Dean at the front desk solved the problem quickly. We had questions about the area and found the staff helpful. I'd recommend Club Quarters, but with a little more polish this could be a five-star hotel.

Comfortable and great location, but a bit tough around the edges We stayed in the Club Quarters and found it a fine place to stay in Manhattan. It is located a block away from Rockefeller Center, a block or two from two subway lines, and a half mile to both Times Square and Central Park. Our room was typically cozy for midtown but was more than sufficient for our needs. Everything was quite clean. The bed was a little on the soft side, but it got the job done. My only complaints would be very minor. The tiny lobby gets uncomfortably crowded and chaotic around key checkin and checkout times. The elevators can be very, very slow. The computers they provide at the "business center" (which is really just a shelf adjacent to the bar) are achingly slow, and every printer I tried was out of toner (so we were unable to print boarding passes). And our room could've been quieter--we heard every time the ice machine down the hall dropped ice and every time a person purchased snacks or beverages from the vending machines. On the positive side, the service was excellent. We called to move forward our arrival date by a couple of dates and were told it was done, but when we arrived we found no reservation awaiting us. Dean at the front desk solved the problem quickly. We had questions about the area and found the staff helpful. I'd recommend Club Quarters, but with a little more polish this could be a five-star hotel.

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Great Views Great Pool

We stayed for 4 nights up on the Hill, room 301. We had a fantastic time here, the rooms were comfortable and clean, and the staff were amazing, really super helpful and polite and happy. The pool on the hill is great, we spent a few days lazing by the pool and were pretty much the only people using it. The views from the top of the hill, from the apartment and the pool are nothing short of spectacular. The rooms may be a tiny bit tired, and could do with a paint, but we didn't care about that at all. The location is perfect, a 5 minute walk from reception to Hollywood Boulevard. This place has two hotels, the Hollywood Hills Hotel, up the hill, and down the bottom of the hill The Magic Castle Hotel. If you want spectacular views and an awesome pool then head up the top. We can't recommend this place highly enough, we'll be back.

Great Views Great Pool We stayed for 4 nights up on the Hill, room 301. We had a fantastic time here, the rooms were comfortable and clean, and the staff were amazing, really super helpful and polite and happy. The pool on the hill is great, we spent a few days lazing by the pool and were pretty much the only people using it. The views from the top of the hill, from the apartment and the pool are nothing short of spectacular. The rooms may be a tiny bit tired, and could do with a paint, but we didn't care about that at all. The location is perfect, a 5 minute walk from reception to Hollywood Boulevard. This place has two hotels, the Hollywood Hills Hotel, up the hill, and down the bottom of the hill The Magic Castle Hotel. If you want spectacular views and an awesome pool then head up the top. We can't recommend this place highly enough, we'll be back.

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Family July 4th Week Vacation

My husband and I took our two teenagers to Boston for the week during July 4th and really enjoyed staying at the Hilton Financial District hotel. We stayed in a king suite which was very spacious, clean and comfortable. The concierge staff was amazing, especially John. They set up our New England Aquarium visit and Whale Watching cruise - absolutely wonderful experience. They also set us up with trolley tickets and told us all the great places to take our kids. Oh, the best part, they helped us find a perfect spot away from the crazy crowds to watch the fireworks on the fourth! Had the most amazing vacation ever!! Highly recommend!!!

Family July 4th Week Vacation My husband and I took our two teenagers to Boston for the week during July 4th and really enjoyed staying at the Hilton Financial District hotel. We stayed in a king suite which was very spacious, clean and comfortable. The concierge staff was amazing, especially John. They set up our New England Aquarium visit and Whale Watching cruise - absolutely wonderful experience. They also set us up with trolley tickets and told us all the great places to take our kids. Oh, the best part, they helped us find a perfect spot away from the crazy crowds to watch the fireworks on the fourth! Had the most amazing vacation ever!! Highly recommend!!!

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Good place for overnight before flight

This is a great hotel for those flying out of CLT and do not have a car. The shuttle is a well run clock and time to the airport is short. There are a couple of restaurants nearby, Cracker Barrel next door. Staff is helpful and friendly. The property improves every time I stay there. It is an older property, recently painted and most room doors open to the outside. More than adequate for an overnight stay.

Good place for overnight before flight This is a great hotel for those flying out of CLT and do not have a car. The shuttle is a well run clock and time to the airport is short. There are a couple of restaurants nearby, Cracker Barrel next door. Staff is helpful and friendly. The property improves every time I stay there. It is an older property, recently painted and most room doors open to the outside. More than adequate for an overnight stay.

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Don't stay here until the protests stop

My mum and I stayed here in June 2012. PROS: Great location, friendly staff, nice rooms (although the bathroom is bigger than the rest of the room, and the windows provide NO sound barrier to the street outside). CONS: The hotel is undergoing some kind of ownership change or something - in any case, every morning at 7am protestors stand outside and form a picket line for one hour. On top of the awful noise that they make, they actually harrassed me and made me feel really uncomfortable and unsafe when I was trying to load my car with our luggage.

Don't stay here until the protests stop My mum and I stayed here in June 2012. PROS: Great location, friendly staff, nice rooms (although the bathroom is bigger than the rest of the room, and the windows provide NO sound barrier to the street outside). CONS: The hotel is undergoing some kind of ownership change or something - in any case, every morning at 7am protestors stand outside and form a picket line for one hour. On top of the awful noise that they make, they actually harrassed me and made me feel really uncomfortable and unsafe when I was trying to load my car with our luggage.

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F51C557F14141C525FFFA3E276D9F4D0

A good central hotel.

We stayed at the Warwick for just 2 days at the start of our extended trip and found the rooms excellent and the hotel was central for everything. The hop on hop off bus stopped just outside it so you couldn't get better than that. Would recommend

A good central hotel. We stayed at the Warwick for just 2 days at the start of our extended trip and found the rooms excellent and the hotel was central for everything. The hop on hop off bus stopped just outside it so you couldn't get better than that. Would recommend

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86AED2320A50B70EF2ECB86D6F1A6A72

Fantastic experience

First time to Chicago would recommend Embassy Suites Downtown. Lovely comfortable beds, brilliant breakfast, friendly and helpful staff. Perfect location for 7 day family holiday would have no hesitation in booking again.

Fantastic experience First time to Chicago would recommend Embassy Suites Downtown. Lovely comfortable beds, brilliant breakfast, friendly and helpful staff. Perfect location for 7 day family holiday would have no hesitation in booking again.

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76411DC248B0F61692EA18D7F77CFCAF

Very friendly hotel

We stayed for three nights at the Palomar in Westwood (Los Angeles). There's a very friendly feel to the hotel--they are pet friendly, and quite a few guests bring their dogs, which adds to a homey, welcoming atmosphere. The lobby has free coffee in the morning, water and iced tea during the day, and wine from 5 to 6 pm. We were traveling with my niece, so we got a king suite, which worked well; there are sliding doors between the bedroom and the living room (which has a queen sized sofa bed.) The king suites have a huge bathroom. The view of the city was fabulous. There was also a nice exercise room that we used every day. My only complaint is that the dining room was VERY dark. But all in all, a nice hotel, well located, clean, with helpful staff.

Very friendly hotel We stayed for three nights at the Palomar in Westwood (Los Angeles). There's a very friendly feel to the hotel--they are pet friendly, and quite a few guests bring their dogs, which adds to a homey, welcoming atmosphere. The lobby has free coffee in the morning, water and iced tea during the day, and wine from 5 to 6 pm. We were traveling with my niece, so we got a king suite, which worked well; there are sliding doors between the bedroom and the living room (which has a queen sized sofa bed.) The king suites have a huge bathroom. The view of the city was fabulous. There was also a nice exercise room that we used every day. My only complaint is that the dining room was VERY dark. But all in all, a nice hotel, well located, clean, with helpful staff.

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7D742ACAAFBD6731465F4D1CAE0FE67B

Very comfortable, Amazing location

This hotel is in one of the best locations in lower manhattan. There are great bars, restaurants and shops flanking it on both sides as well as trains very nearby. The vibe is super cool and hip. The rooms are small but modern. The beds are insanely comfortable. Also note this is a pet friendly hotel. We are staying here due to being displaced from Sandy and they helped us out with the rate. Also complimentary wifi and a really nice breakfast spread. Wonderful hotel in a great location. Staying here also gives you access to the NY Health and Racquet Club across the street. I wouldn't say this is a kid friendly hotel as it seems to cater to a younger crowd. My husband dog and I were very comfortable though.

Very comfortable, Amazing location This hotel is in one of the best locations in lower manhattan. There are great bars, restaurants and shops flanking it on both sides as well as trains very nearby. The vibe is super cool and hip. The rooms are small but modern. The beds are insanely comfortable. Also note this is a pet friendly hotel. We are staying here due to being displaced from Sandy and they helped us out with the rate. Also complimentary wifi and a really nice breakfast spread. Wonderful hotel in a great location. Staying here also gives you access to the NY Health and Racquet Club across the street. I wouldn't say this is a kid friendly hotel as it seems to cater to a younger crowd. My husband dog and I were very comfortable though.

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F02BE4EBD49EDA2BD97F30D7B243F428

this place is a dump

this place stinks like 60 year old mildew warmed over with cigarette smoke. i was scared the whole time i was there; could not sleep. heard screaming foul language throughout the night. the only thing i didn't see was the yellow crime tape. the pictures on this website are misleading. doors feel like they are made out of balsa wood. bed was disgusting. bathroom was nasty. i should have paid attention to the reviews. i made the awful mistake of bringing my family here. never again.

this place is a dump this place stinks like 60 year old mildew warmed over with cigarette smoke. i was scared the whole time i was there; could not sleep. heard screaming foul language throughout the night. the only thing i didn't see was the yellow crime tape. the pictures on this website are misleading. doors feel like they are made out of balsa wood. bed was disgusting. bathroom was nasty. i should have paid attention to the reviews. i made the awful mistake of bringing my family here. never again.

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6FB458F0BABF282D785161CDD6E6E744

I like this hotel alot. Very clean rooms, easy access, great service

Overall excellent hotel. Clean rooms, comfortable beds, great service. There is a nice sushi place within walking distance of the hotel. Parking is easily accessible if choose not to use the valet. Plenty of elevators that work very quickly. A+ , highly recommended.

I like this hotel alot. Very clean rooms, easy access, great service Overall excellent hotel. Clean rooms, comfortable beds, great service. There is a nice sushi place within walking distance of the hotel. Parking is easily accessible if choose not to use the valet. Plenty of elevators that work very quickly. A+ , highly recommended.

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Marriott Waterfront Seattle

Always a good experience at the Marriott, but the location of this hotel is superb. We got a promo on which included breakfast buffet, so it was good value for our money. Close to Pike Place Market, within walking distance, the Seattle Aquarium, shopping. And right across the street from the harbour. Beautiful spot.

Marriott Waterfront Seattle Always a good experience at the Marriott, but the location of this hotel is superb. We got a promo on which included breakfast buffet, so it was good value for our money. Close to Pike Place Market, within walking distance, the Seattle Aquarium, shopping. And right across the street from the harbour. Beautiful spot.

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7FEB731B04A4B2EC5AB5CB323E5F5B85

Great Value, Comfortable Rooms, Friendly Staff

We have stayed 4 or 5 times at Days Inn Inner Harbor and been more than happy every time. Recently the rooms were renovated, though frankly we were happy the way they were. They are spatious and well-equipped. Refrigerator and micro-wave make a big difference to us, and the Wi-Fi is free. The staff are both friendly and helpful. Parking is available at an additional charge at a public garage that is attached to the hotel. No need to go outside in bad weather. Bill the parking to the hotel rather than paying the garage directly and you can go in and out without additional charge. The hotel is not in the midst of everything, but it's easy walking distance from the harbor, the ballpark, and the business district. The price has always been lower here than any comparable hotel in Baltimore. A really great value.

Great Value, Comfortable Rooms, Friendly Staff We have stayed 4 or 5 times at Days Inn Inner Harbor and been more than happy every time. Recently the rooms were renovated, though frankly we were happy the way they were. They are spatious and well-equipped. Refrigerator and micro-wave make a big difference to us, and the Wi-Fi is free. The staff are both friendly and helpful. Parking is available at an additional charge at a public garage that is attached to the hotel. No need to go outside in bad weather. Bill the parking to the hotel rather than paying the garage directly and you can go in and out without additional charge. The hotel is not in the midst of everything, but it's easy walking distance from the harbor, the ballpark, and the business district. The price has always been lower here than any comparable hotel in Baltimore. A really great value.

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Not fancy but not bad

This is an older property that has been kept relatively clean. Could use some updates (had 90s vintage TV, hallways smelled a little old), but was fine for a night. Received a fine price via Priceline. Not luxury, but not luxury money, so you get what you pay for. Not walkable to any eateries, but that is typical for the region. Staff were nice and breakfast was fine. For one night, it was nothing to complain about.

Not fancy but not bad This is an older property that has been kept relatively clean. Could use some updates (had 90s vintage TV, hallways smelled a little old), but was fine for a night. Received a fine price via Priceline. Not luxury, but not luxury money, so you get what you pay for. Not walkable to any eateries, but that is typical for the region. Staff were nice and breakfast was fine. For one night, it was nothing to complain about.

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Great value, big rooms, pull out sofa

I was very pleased with the rooms, and the price. I traveled with my 2 children, aged 11 and 14, and was able to get 2 queen beds with a pull out couch, so we each had our own bed. The hotel was clean, staff friendly, elevators worked well, no waiting. The view is nice, and it's convenient to subway, and many attractions in NY.

Great value, big rooms, pull out sofa I was very pleased with the rooms, and the price. I traveled with my 2 children, aged 11 and 14, and was able to get 2 queen beds with a pull out couch, so we each had our own bed. The hotel was clean, staff friendly, elevators worked well, no waiting. The view is nice, and it's convenient to subway, and many attractions in NY.

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0CD73E8679956E29B3EBBEA5E53912DE

Location is tough to beat

we have just returned from 5 days at Hotel Monaco. It is in a beautifully restored historical building and is quite lovely. The rooms are small, nothing spectacular really but the location is fantastic. It is located right across the street from the Verizen Center, so very easy to attend hockey or basketball games if that is of interest. It is also across from the subway (under the verizon center) making it very convenient for almost everything. It is within walking distance of the mall, so access to all of the smithsonians and monuments is easy. The National Portrait gallery is also right across the street, the spy museum is next door...you get the idea. Lots of restaurants and bars nearby. It is expensive, but worth it because of the location. The beds were very comfortable and I loved the bedding. The people were nice enough.

Location is tough to beat we have just returned from 5 days at Hotel Monaco. It is in a beautifully restored historical building and is quite lovely. The rooms are small, nothing spectacular really but the location is fantastic. It is located right across the street from the Verizen Center, so very easy to attend hockey or basketball games if that is of interest. It is also across from the subway (under the verizon center) making it very convenient for almost everything. It is within walking distance of the mall, so access to all of the smithsonians and monuments is easy. The National Portrait gallery is also right across the street, the spy museum is next door...you get the idea. Lots of restaurants and bars nearby. It is expensive, but worth it because of the location. The beds were very comfortable and I loved the bedding. The people were nice enough.

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7BF712A78495EBB97B475E5AF0841350

Great location but average service

We were three female friends in our 50´s visiting New York for a few days. We had booked a room for three persons, with two delux beds, promised to be big enough for two friends to share. When we arrived they gave us a room with two 120 cm beds, not enough to share, and we had to change to a dubble room with one extra bed. The explanation was that the rooms mentioned in the booking did not any more exist, it had changed after a renovation. The extra bed was defenitely not suitable for anyone above 10 years old and we ended up booking one more room and paid 789 USD for that room. The rate for the first room remained the same as in the original booking, for three persons in two deluxe beds. Our stay in Belvedere Hotel ended up very expensive. The staff was nice but we had very little to do with them. The elevator was a problem, not always enough for all guests going up and down. The room were average but ok. The location great but there arre so many hotels in this area to choose between.

Great location but average service We were three female friends in our 50´s visiting New York for a few days. We had booked a room for three persons, with two delux beds, promised to be big enough for two friends to share. When we arrived they gave us a room with two 120 cm beds, not enough to share, and we had to change to a dubble room with one extra bed. The explanation was that the rooms mentioned in the booking did not any more exist, it had changed after a renovation. The extra bed was defenitely not suitable for anyone above 10 years old and we ended up booking one more room and paid 789 USD for that room. The rate for the first room remained the same as in the original booking, for three persons in two deluxe beds. Our stay in Belvedere Hotel ended up very expensive. The staff was nice but we had very little to do with them. The elevator was a problem, not always enough for all guests going up and down. The room were average but ok. The location great but there arre so many hotels in this area to choose between.

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610106A607052F61A2B259FE9DA58135

Very Nice Hotel

I really have nothing bad to say about this hotel. It was a gorgeous lobby, clean rooms, and helpful staff. My friends and I enjoyed the breakfast buffet... but there could sometimes be a long line :-)

Very Nice Hotel I really have nothing bad to say about this hotel. It was a gorgeous lobby, clean rooms, and helpful staff. My friends and I enjoyed the breakfast buffet... but there could sometimes be a long line :-)

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35A1FB241C73ED140CE6AA23C0450909

Very Excited

So we are coming to Houston to see my step son this weekend but not only that it is going to be a get away for my Birthday...My Birthday is Feb 12th but I will be unable to take anytime off of work for my birthday so this trip is a gift to myslef. I finally get to spend time with my husband and our 3 kids. The kids are so excited about staying at the hotel and I just wanted to say that Thanks to all the great reviews it has made my selection of Hotels easier. I look so forward to staying at this hotel.....See you ES on 01-13-2012. Have a blessed day..Tiffaney Aberle

Very Excited So we are coming to Houston to see my step son this weekend but not only that it is going to be a get away for my Birthday...My Birthday is Feb 12th but I will be unable to take anytime off of work for my birthday so this trip is a gift to myslef. I finally get to spend time with my husband and our 3 kids. The kids are so excited about staying at the hotel and I just wanted to say that Thanks to all the great reviews it has made my selection of Hotels easier. I look so forward to staying at this hotel.....See you ES on 01-13-2012. Have a blessed day..Tiffaney Aberle

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43D5A77F642A24F537D0796E03E4989C

Outstanding meeting venue

We held a two day customer training event at this facility. The banquet staff and food quality was on par with other hotels we've used in the 4 star category. The hotel is well appointed and the location is lovely overlooking the naval canal. Sleeping rooms are comfy and super clean. It was an outstanding facility for our meeting and we will return again. I recommend this hotel highly for all of your most important meetings and events. A+!

Outstanding meeting venue We held a two day customer training event at this facility. The banquet staff and food quality was on par with other hotels we've used in the 4 star category. The hotel is well appointed and the location is lovely overlooking the naval canal. Sleeping rooms are comfy and super clean. It was an outstanding facility for our meeting and we will return again. I recommend this hotel highly for all of your most important meetings and events. A+!

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Stunning View

The 2-Room Riverview suite on the 9th floor was EXCEPTIONAL!!! The light next to the bed didn't work but the beautiful view more than made up for it. I was surprised that the hotel staff was unaware of a sold out Annual Marathon for the benefit of the areas largest Children's Hospital but, not everyone is in to fitness ; - )

Stunning View The 2-Room Riverview suite on the 9th floor was EXCEPTIONAL!!! The light next to the bed didn't work but the beautiful view more than made up for it. I was surprised that the hotel staff was unaware of a sold out Annual Marathon for the benefit of the areas largest Children's Hospital but, not everyone is in to fitness ; - )

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C31A52FF4CCC3792C2EF163E487679ED

Special Thank You for Lara

Upon checkout I asked Lara if I could mail a package from the hotel. She replied that it was not a problem. I gave her the box, shipping information, and account number. She arranged to prepare the box for shipping and asked if it was ok to ship by a certain carrier as she passed by it on her way home! Box arrived safe and sound. Thank you Lara. I will be sure to return to the Crowne Plaza Brookhollow my next trip to Houston!

Special Thank You for Lara Upon checkout I asked Lara if I could mail a package from the hotel. She replied that it was not a problem. I gave her the box, shipping information, and account number. She arranged to prepare the box for shipping and asked if it was ok to ship by a certain carrier as she passed by it on her way home! Box arrived safe and sound. Thank you Lara. I will be sure to return to the Crowne Plaza Brookhollow my next trip to Houston!

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C1613A44D8701CFA1278DFB780EC3963

Won't visit again!

One of the reasons I booked this Comfort Inn is because of the wonderful service I had at the Comfort Inn in Oakland. Maybe these people need to talk to Oakland. We went to breakfast at 9:10 and were told we couldn't get anything to eat. I talked to the manager and showed him the flyer in the room saying breakfast went until 9:30 (their flyer) and he said it was an old form and the breakfast ended at 9:00. I said I based my coming down to breakfast according to their information and booked the Inn because they served breakfast. While bickering with him, the woman cleaning up the breakfast area let someone else in to grab a few pre-packaged pastries. They did let us eat a few of the breakfast items. I will say, if you are white, you won't be treated as nicely as if you are not. The front desk people weren't very friendly either.

Won't visit again! One of the reasons I booked this Comfort Inn is because of the wonderful service I had at the Comfort Inn in Oakland. Maybe these people need to talk to Oakland. We went to breakfast at 9:10 and were told we couldn't get anything to eat. I talked to the manager and showed him the flyer in the room saying breakfast went until 9:30 (their flyer) and he said it was an old form and the breakfast ended at 9:00. I said I based my coming down to breakfast according to their information and booked the Inn because they served breakfast. While bickering with him, the woman cleaning up the breakfast area let someone else in to grab a few pre-packaged pastries. They did let us eat a few of the breakfast items. I will say, if you are white, you won't be treated as nicely as if you are not. The front desk people weren't very friendly either.

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D552D0ACF0D757570A1255B7F6077762

Great stay

Had a great stay at the hotel. Rooms small but very clean.The staff were very efficient and courteous. The AC was a bit noisy. Very convenient to subways - very central. World trade centre within walking distance.Great cafe next door which served fabulous coffee. Great experience and would definately come back.

Great stay Had a great stay at the hotel. Rooms small but very clean.The staff were very efficient and courteous. The AC was a bit noisy. Very convenient to subways - very central. World trade centre within walking distance.Great cafe next door which served fabulous coffee. Great experience and would definately come back.

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01D33EB8EE323F89A31E860681E86F79

ok hotel rooms were decent area not so great

The hotel is located across the street from ground zero, noisy construction was really annoying at 7 am when i was trying to sleep in.. There is no internet in the rooms, and in the lobby it was like 20$ for internet, just plain ludicrous. The rooms were okay, nothing special, decent size and mostly clean.

ok hotel rooms were decent area not so great The hotel is located across the street from ground zero, noisy construction was really annoying at 7 am when i was trying to sleep in.. There is no internet in the rooms, and in the lobby it was like 20$ for internet, just plain ludicrous. The rooms were okay, nothing special, decent size and mostly clean.

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F10510568EED4BDB005F763BF063ECC5

A wonderful, classy hotel in a fantastic city

We stayed for four nights in the Hotel and would recommend it to anyone. A fantastic location and a beautiful Hotel. The Hotel still has real character- it is like stepping back in time. Everything from the lobby, to the restaurants, to the rooms have real style and were well maintained. We enjoyed the food in both Murals and Randolphs and found it good value for money (huge portions!) Very friendly, helpful and professional staff.

A wonderful, classy hotel in a fantastic city We stayed for four nights in the Hotel and would recommend it to anyone. A fantastic location and a beautiful Hotel. The Hotel still has real character- it is like stepping back in time. Everything from the lobby, to the restaurants, to the rooms have real style and were well maintained. We enjoyed the food in both Murals and Randolphs and found it good value for money (huge portions!) Very friendly, helpful and professional staff.

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111D66F28A5F54D29C781A52410574EE

Bachelorette Night

We stayed in the new suite for our party. It was great and the balcony and view was amazing!

Bachelorette Night We stayed in the new suite for our party. It was great and the balcony and view was amazing!

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15E83A2CF69D431D9B32BA796E07D9C1

Good experience at this hotel

I stayed at the airport Marriott for three days while attending a conference at the hotel. I arrived at the airport about 8 PM, very tired after a 6 hour trip from L. A. Signs to walk to the hotel from the airport were clearly marked. It took about 7-10 minutes from terminal E to terminal B where the hotel is located. Check in was a breeze--very courteous. I asked for a quiet room on a high floor and was very pleased with my king room on the 11th floor. I ordered room service for dinner, which was amazingly quick and delicious. The bed was comfortable, and the linens were lustrous and soft. Very comfy sleep. Spacious and very clean bathroom. I heard no noise from the airport or from adjacent rooms. The hotel catered a good continental breakfast for the conference and a delicious lunch with many vegetarian entrees. Dinner at the hotel restaurant was fine. Not gourmet or fancy, but fine. I had the tomato soup and the quinua dish, with a glass of white wine. Service was friendly and fast. Only a couple of quibbles: the pool was too cold. Perhaps the heater wasn't working while I was there. The pool and jacuzzi area were very pleasant, and I swam in spite of the chilly water. The jacuzzi was quite hot. The only other issue I had was that on the last morning, housekeeping had forgotten to leave paper cups for in-room coffee. I used a glass instead. The absence of wifi in my room was not inconvenient for me, as I could check my email and internet via my phone service on iphone and ipad. I booked with the hotel directly, and got a AAA rate of $111 per night, which I thought was a good deal for the amenities, convenience and friendly staff. Usually I book on Price line, but I wanted to stay at this hotel specifically because of the conference. I would stay here again if i needed to be near the airport.

Good experience at this hotel I stayed at the airport Marriott for three days while attending a conference at the hotel. I arrived at the airport about 8 PM, very tired after a 6 hour trip from L. A. Signs to walk to the hotel from the airport were clearly marked. It took about 7-10 minutes from terminal E to terminal B where the hotel is located. Check in was a breeze--very courteous. I asked for a quiet room on a high floor and was very pleased with my king room on the 11th floor. I ordered room service for dinner, which was amazingly quick and delicious. The bed was comfortable, and the linens were lustrous and soft. Very comfy sleep. Spacious and very clean bathroom. I heard no noise from the airport or from adjacent rooms. The hotel catered a good continental breakfast for the conference and a delicious lunch with many vegetarian entrees. Dinner at the hotel restaurant was fine. Not gourmet or fancy, but fine. I had the tomato soup and the quinua dish, with a glass of white wine. Service was friendly and fast. Only a couple of quibbles: the pool was too cold. Perhaps the heater wasn't working while I was there. The pool and jacuzzi area were very pleasant, and I swam in spite of the chilly water. The jacuzzi was quite hot. The only other issue I had was that on the last morning, housekeeping had forgotten to leave paper cups for in-room coffee. I used a glass instead. The absence of wifi in my room was not inconvenient for me, as I could check my email and internet via my phone service on iphone and ipad. I booked with the hotel directly, and got a AAA rate of $111 per night, which I thought was a good deal for the amenities, convenience and friendly staff. Usually I book on Price line, but I wanted to stay at this hotel specifically because of the conference. I would stay here again if i needed to be near the airport.

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7AF7FC59CD8681C0720CD1F79899DD3D

Great hotel, easy walk to broadway shows

Nice hotel, clean and comfortable. Had a reading light problem and it was fixed the next day. The concierge was not real helpful. We asked her to get us a taxi for an early flight, and she said, "this is New York City and there will be taxi's lined up in the morning.". Of course they weren't, and we had to walk down around the corner and hail one. The first day we asked for help with some shows and we felt like we were bothering her. Other than that can't complain. Really great location.

Great hotel, easy walk to broadway shows Nice hotel, clean and comfortable. Had a reading light problem and it was fixed the next day. The concierge was not real helpful. We asked her to get us a taxi for an early flight, and she said, "this is New York City and there will be taxi's lined up in the morning.". Of course they weren't, and we had to walk down around the corner and hail one. The first day we asked for help with some shows and we felt like we were bothering her. Other than that can't complain. Really great location.

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3CBE273275D0389E6760FB6C51FF269A

What a great retreat!

I stayed at this hotel because it is where my seminar was held. What a great location! It's 5-10 minutes from SeaTac airport so I was able to take a later flight in to Seattle and an earlier flight back home. With it so close, you'd expect to be in the middle of everything, but it's like an oasis! The beautiful hotel grounds border wetlands and I enjoyed a lovely evening walk. The only downside to this was that I didn't need to use the beautiful fitness room. It was fun to see the chef's garden as well. The facility is beautiful and the rooms are very nice. If I'd have thought of it, I would have checked the pillows before I went to bed & requested others - mine were a bit hard. There's a nice living room in each building - with 24-hour snacks (yogurt, string cheese, fruit, candy) and chilled, bottled water - how thoughtful!

What a great retreat! I stayed at this hotel because it is where my seminar was held. What a great location! It's 5-10 minutes from SeaTac airport so I was able to take a later flight in to Seattle and an earlier flight back home. With it so close, you'd expect to be in the middle of everything, but it's like an oasis! The beautiful hotel grounds border wetlands and I enjoyed a lovely evening walk. The only downside to this was that I didn't need to use the beautiful fitness room. It was fun to see the chef's garden as well. The facility is beautiful and the rooms are very nice. If I'd have thought of it, I would have checked the pillows before I went to bed & requested others - mine were a bit hard. There's a nice living room in each building - with 24-hour snacks (yogurt, string cheese, fruit, candy) and chilled, bottled water - how thoughtful!

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18179AE583F4DA87B9A2799939FBF05A

Don't waste your hard earned money on this place.

We spent 3 nights. The rooms were small and layout of the building was confusing. Rooms seemed clean when we arrived but we had to request clean towels each day. The second day they didn't clean at all. Check-in was very slow. We booked 4 months in advance and didn't get the room with 2 queens we had requested. There are a lot of hotels in downtown Seattle. We'll pick a different one next time.

Don't waste your hard earned money on this place. We spent 3 nights. The rooms were small and layout of the building was confusing. Rooms seemed clean when we arrived but we had to request clean towels each day. The second day they didn't clean at all. Check-in was very slow. We booked 4 months in advance and didn't get the room with 2 queens we had requested. There are a lot of hotels in downtown Seattle. We'll pick a different one next time.

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E5BEE280E797A4324C77990F4A23C789

Very Helpful

Billy in Security was a huge help during our stay at the Hilton San Diego Resort. He took the time to help me fill out paperwork so I could ship my luggage at the end of our say. I appreciate the time he took to help me....great service. Thank you Billy!

Very Helpful Billy in Security was a huge help during our stay at the Hilton San Diego Resort. He took the time to help me fill out paperwork so I could ship my luggage at the end of our say. I appreciate the time he took to help me....great service. Thank you Billy!

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5F43874D519893AB13884CF7FD315E52

A place in the City

The Hotel is incredible. It has that feeling of living in The city not a Hotel feel about it.And to have an address like 5 ave.that would be nice. The Staff was helpful from the front door to your room.The room was huge compared to most hotel rooms in the city. The decor. is very nice and very clean. Fresh flowers were waiting and a box of chocolates. Had an incredible time. I will be back!

A place in the City The Hotel is incredible. It has that feeling of living in The city not a Hotel feel about it.And to have an address like 5 ave.that would be nice. The Staff was helpful from the front door to your room.The room was huge compared to most hotel rooms in the city. The decor. is very nice and very clean. Fresh flowers were waiting and a box of chocolates. Had an incredible time. I will be back!

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32CBEEF1B2412B2050C5768EEBD8B134

4-star minus 4=big fat ZERO!

My family and I stayed at the Hyatt on Wacker Dr. on March 27, 2012. We were excited about the great price we got for your 4-star hotel through priceline. Unfortunately, we were not impressed. In the past, we have stayed at the Hyatt in downtown San Diego for spring break on the Marina, but chose to stay closer to home this year. The room was not clean to our standards when we arrived, even though we paid for an upgrade. We asked for it to be cleaned while we were sight seeing and were assured it would be looked after. Upon our return, nothing had been moved in the room to re-clean including the tea my sons had made prior to our excursion so I can only assume, it wasn't even checked as promised. We only had 3 towels for the 4 of us and had to call for more. They were promptly delivered but room service took 40 + minutes to deliver us a knife and corkscrew we essentially paid for because we felt compelled to tip even though we had to call and ask for it twice! The curtains were dirty and frayed by the vacuuming, the bed skirt had a foreign stain on it, the honor bar/fridge was gouged and dirty, too! The mirror was dirty and the beds appeared to have been jumped on - not neat and tidy at all....There were boxes of trash in the hall and an old refrigerator or two as well. Very disappointing to say the least. I have buyer's remorse and wish we had just taken the train home and stayed in our own beds! We were compensated for our upgrade - $20.00 but given the price of parking, taxes, and etc. at this point I wouldn't recommend this Hyatt to anyone. My husband travels and uses his Hyatt business travel points quite often and also expected better from your 4-star hotel. I felt compelled to let you know how unhappy we were with your facility.

4-star minus 4=big fat ZERO! My family and I stayed at the Hyatt on Wacker Dr. on March 27, 2012. We were excited about the great price we got for your 4-star hotel through priceline. Unfortunately, we were not impressed. In the past, we have stayed at the Hyatt in downtown San Diego for spring break on the Marina, but chose to stay closer to home this year. The room was not clean to our standards when we arrived, even though we paid for an upgrade. We asked for it to be cleaned while we were sight seeing and were assured it would be looked after. Upon our return, nothing had been moved in the room to re-clean including the tea my sons had made prior to our excursion so I can only assume, it wasn't even checked as promised. We only had 3 towels for the 4 of us and had to call for more. They were promptly delivered but room service took 40 + minutes to deliver us a knife and corkscrew we essentially paid for because we felt compelled to tip even though we had to call and ask for it twice! The curtains were dirty and frayed by the vacuuming, the bed skirt had a foreign stain on it, the honor bar/fridge was gouged and dirty, too! The mirror was dirty and the beds appeared to have been jumped on - not neat and tidy at all....There were boxes of trash in the hall and an old refrigerator or two as well. Very disappointing to say the least. I have buyer's remorse and wish we had just taken the train home and stayed in our own beds! We were compensated for our upgrade - $20.00 but given the price of parking, taxes, and etc. at this point I wouldn't recommend this Hyatt to anyone. My husband travels and uses his Hyatt business travel points quite often and also expected better from your 4-star hotel. I felt compelled to let you know how unhappy we were with your facility.

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C2EFB28D178DEB1B86C348BB50146600

Fantastic Dallas Hotel

As a former 12 year resident of Dallas, I know where to go, and where to avoid. When my trip to Dallas was being planned, the Warwick Melrose was my hotel of choice. From the charming structure, with all it's lovely architectural details, to the fantastic location & welcoming staff - once I arrived I knew I had made the right decision. My room was spotless, comfortable, and tastefully decorated. My special instructions for breakfast by room service were followed without fail. The staff made me feel welcomed, important, and accommodated my every request, cheerfully. Even sending a housekeeper to steam my shirt at the last minute, before I scurried away to host a very special dinner. The property maintains a very nice SUV, which gladly dropped me off, as well as picked me up, several times around town during my stay; an immense convenience. I travel often, always staying in the finest hotels, and would stay no where else. The Warwick Melrose is my hotel of choice in Dallas. And that's saying a lot, in a city with so many upscale properties to chose from.

Fantastic Dallas Hotel As a former 12 year resident of Dallas, I know where to go, and where to avoid. When my trip to Dallas was being planned, the Warwick Melrose was my hotel of choice. From the charming structure, with all it's lovely architectural details, to the fantastic location & welcoming staff - once I arrived I knew I had made the right decision. My room was spotless, comfortable, and tastefully decorated. My special instructions for breakfast by room service were followed without fail. The staff made me feel welcomed, important, and accommodated my every request, cheerfully. Even sending a housekeeper to steam my shirt at the last minute, before I scurried away to host a very special dinner. The property maintains a very nice SUV, which gladly dropped me off, as well as picked me up, several times around town during my stay; an immense convenience. I travel often, always staying in the finest hotels, and would stay no where else. The Warwick Melrose is my hotel of choice in Dallas. And that's saying a lot, in a city with so many upscale properties to chose from.

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D3F6E3C3189C4A9D92DFC87B425E90EA

Great Hotel!

We stayed at the Hotel Edison the first week of April and couldn't have been happier. We had a junior suite with plenty of room. The room was nicely furnished and super clean. We had a corner room with a great view of Times Square on the 18th floor. The location of the hotel couldn't have been better. We felt like we were in the middle of the action with all kinds of activites, theaters and sights within walking distance. The subway was only a short walk away. The only complaint that we had was that we would have liked a bigger bathroom with three gals! The staff was very helpful from the front desk to the doorman giving advice--- Highly recommend the hotel to all.

Great Hotel! We stayed at the Hotel Edison the first week of April and couldn't have been happier. We had a junior suite with plenty of room. The room was nicely furnished and super clean. We had a corner room with a great view of Times Square on the 18th floor. The location of the hotel couldn't have been better. We felt like we were in the middle of the action with all kinds of activites, theaters and sights within walking distance. The subway was only a short walk away. The only complaint that we had was that we would have liked a bigger bathroom with three gals! The staff was very helpful from the front desk to the doorman giving advice--- Highly recommend the hotel to all.

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08148BFD1BFD95634FBC39DF319D92C2

John E - Great Stay

I have stayed at the Extended Stay America of Houston - Westchase for two and a half months now, and I could not be happier with my experience. The Hotel employees have made me feel at home and several have become friends of mine. The Hotel employees are extremely friendly, accomadating, and helpful with anything you need. The Hotel is very clean and well kept, not to mention it is in a great location.

John E - Great Stay I have stayed at the Extended Stay America of Houston - Westchase for two and a half months now, and I could not be happier with my experience. The Hotel employees have made me feel at home and several have become friends of mine. The Hotel employees are extremely friendly, accomadating, and helpful with anything you need. The Hotel is very clean and well kept, not to mention it is in a great location.

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0611C771AABE81EF4291D762ACDD0E58

Thank you, living social

Charming boutique hotel in a great neighborhood! Pillows, bed, rain shower head, and robes were better than I've had at more expensive hotels. View was meh and suite layout was odd but overall it was a lovely stay.

Thank you, living social Charming boutique hotel in a great neighborhood! Pillows, bed, rain shower head, and robes were better than I've had at more expensive hotels. View was meh and suite layout was odd but overall it was a lovely stay.

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15177B0C2FF48DFDD6928D12D1D04AF7

Great for Fenway!

We picked this hotel since we had tickets to three games at Fenway. Our last experience in Boston was that it can be difficult to get a cab back to the main hotel area. This location was perfect - a six minute walk to the game. You can see Fenway from some of the hotel windows. Hotel is top notch - lovely rooms, great service. Very clean, all the amenities. My only negative comment is that room service (provided by Eastern Standard - a very good restaurant in the hotel) and the menu is a bit limited after 11 pm. We also liked the oyster bar restaurant. Overall a very good stay although I'm not quite sure why it's the top rated hotel in Boston - if we weren't going to baseball, we would have thought it was a bit out of the way! However, it is only a five or ten minute walk to Newbury Street. We would stay again - especially if we were going to multiple baseball games.

Great for Fenway! We picked this hotel since we had tickets to three games at Fenway. Our last experience in Boston was that it can be difficult to get a cab back to the main hotel area. This location was perfect - a six minute walk to the game. You can see Fenway from some of the hotel windows. Hotel is top notch - lovely rooms, great service. Very clean, all the amenities. My only negative comment is that room service (provided by Eastern Standard - a very good restaurant in the hotel) and the menu is a bit limited after 11 pm. We also liked the oyster bar restaurant. Overall a very good stay although I'm not quite sure why it's the top rated hotel in Boston - if we weren't going to baseball, we would have thought it was a bit out of the way! However, it is only a five or ten minute walk to Newbury Street. We would stay again - especially if we were going to multiple baseball games.

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D497B186DE596172EC8123CD5A6DE113

great area

We stayed at this property mainly due to its proximity to the Verizon Center because wwe were in town for a Washington Caps hockey game. We found the entire Penn Quarter (the name of that whole area) to be filled with great restaurants, bars, shops, close to subway, across the street from the Spy Museum. The hotel was clean, the staff friendly; they even offered cookies and hot chocolate every afternoon!

great area We stayed at this property mainly due to its proximity to the Verizon Center because wwe were in town for a Washington Caps hockey game. We found the entire Penn Quarter (the name of that whole area) to be filled with great restaurants, bars, shops, close to subway, across the street from the Spy Museum. The hotel was clean, the staff friendly; they even offered cookies and hot chocolate every afternoon!

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