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ACA7A913200E3CAD22F427DE12E382AE

Great Overnight Stay

The front desk was very kind. I was disappointed when I went searching for an ice machine on my floor and found a broom closet instead. Breanna (sp?) offered to bring me up some ice. Alicia helped me find a place to eat (and it was amazing! Go to KANPAI 8325 Lincoln Blvd.,Los Angeles amazing Ramen) at 12am! For the money it was very nice. I would stay there again.

Great Overnight Stay The front desk was very kind. I was disappointed when I went searching for an ice machine on my floor and found a broom closet instead. Breanna (sp?) offered to bring me up some ice. Alicia helped me find a place to eat (and it was amazing! Go to KANPAI 8325 Lincoln Blvd.,Los Angeles amazing Ramen) at 12am! For the money it was very nice. I would stay there again.

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632B6052908F2CAA671F73CA226123F1

well located and good customer service

We spent 10 days and the guest relations manager Elizabeth Cacovic was excellent, proactive and helped us in all aspects, from the luggage and selecting a perfect room for 3 friends to places to eat - very well located hotel.

well located and good customer service We spent 10 days and the guest relations manager Elizabeth Cacovic was excellent, proactive and helped us in all aspects, from the luggage and selecting a perfect room for 3 friends to places to eat - very well located hotel.

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F4D0935BC0C9BAA3D89B35ECB6EE4C75

Underwhelming hotel

I stayed here two nights for business. The rate was reasonable for Manhattan meaning tiny room and not much in amenities. As small as the room was, the bed was comfortable. there was no cooler in the room or coffee maker. The cookie I got at my late check in was all dried out and there were no apparent amenities for my Hilton Honors gold status. The room as very warm because inspite of it being Novemember, the temperatures outside were balmy and humid in the 60s. The ac and room fan were not working for the season however thank goodness the windows could open which aired it out at the expense of outside noise. Last, for some reason this hotel charges to store luggage with the bell desk, 2 bucks for this privilege. Welcome to NY city.

Underwhelming hotel I stayed here two nights for business. The rate was reasonable for Manhattan meaning tiny room and not much in amenities. As small as the room was, the bed was comfortable. there was no cooler in the room or coffee maker. The cookie I got at my late check in was all dried out and there were no apparent amenities for my Hilton Honors gold status. The room as very warm because inspite of it being Novemember, the temperatures outside were balmy and humid in the 60s. The ac and room fan were not working for the season however thank goodness the windows could open which aired it out at the expense of outside noise. Last, for some reason this hotel charges to store luggage with the bell desk, 2 bucks for this privilege. Welcome to NY city.

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965C803910F2C0EF069796BBB4D9DC3E

Perfectly Fine for Family Weekend Getaway

Overall, we had a pleasant two-night stay. Here are the highlights and not-so-highlights: Highlights: - Inexpensive relative to other similar hotels - Very nice staff; one of whom even lent me her iPhone charger as I forgot mine - Great parking option across the street (Hotel validation gets $20/day rate) - Short (10 minutes) walk to subway (Fulton St. or City Hall) for several different trains. Felt safe making the walk even after coming back after a show uptown around midnight - Right around corner from Jack's Stir Brew Coffee Shop (on Front St.), which may have one of the best cups of coffee in the city - relatively updated rooms and bathrooms - Very accessible by car: Easy on and off the FDR (but not so close that you hear highway noise -- at least not more than usual in the city) Not-so-highlights: - Free breakfast (as in the case at most hotels that offer this amenity) was not that appealing especially since there are so many other options in the city. Just not a lot of healthy options at the "buffet." - Air-conditioner in room did not appear to be operating properly (got a little hot even in April). - Location is nice for the South Street Seaport, Battery Park, and Financial District but everything else is a subway ride away - Small lobby/breakfast room made for some claustrophobia especially during breakfast Overall, this was a good jumping off point for our family getaway. If you are willing to take cabs or ride the subway uptown, this spot is a good value.

Perfectly Fine for Family Weekend Getaway Overall, we had a pleasant two-night stay. Here are the highlights and not-so-highlights: Highlights: - Inexpensive relative to other similar hotels - Very nice staff; one of whom even lent me her iPhone charger as I forgot mine - Great parking option across the street (Hotel validation gets $20/day rate) - Short (10 minutes) walk to subway (Fulton St. or City Hall) for several different trains. Felt safe making the walk even after coming back after a show uptown around midnight - Right around corner from Jack's Stir Brew Coffee Shop (on Front St.), which may have one of the best cups of coffee in the city - relatively updated rooms and bathrooms - Very accessible by car: Easy on and off the FDR (but not so close that you hear highway noise -- at least not more than usual in the city) Not-so-highlights: - Free breakfast (as in the case at most hotels that offer this amenity) was not that appealing especially since there are so many other options in the city. Just not a lot of healthy options at the "buffet." - Air-conditioner in room did not appear to be operating properly (got a little hot even in April). - Location is nice for the South Street Seaport, Battery Park, and Financial District but everything else is a subway ride away - Small lobby/breakfast room made for some claustrophobia especially during breakfast Overall, this was a good jumping off point for our family getaway. If you are willing to take cabs or ride the subway uptown, this spot is a good value.

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3363102AA4F78AAA2DACFFF948061CF1

anniversary

This was a nice relaxing stay. It was a very quiet room. It was nice to have a refrigerator and microwave present.

anniversary This was a nice relaxing stay. It was a very quiet room. It was nice to have a refrigerator and microwave present.

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D57A8522E0703AEEBB0E5B2D13716A50

Great place to stay, next door to Moscone Center

Very convenient if you are looking for accomodations next to the Moscone Center, since it's located literally at the end of the same block (the buildings actually connnect, but you do have to go outside to get to the convention center). Rooms are small, yet stylish, and are complete with fancy toiletries (free) and bottles of water ($8 per bottle), which is average by SF standards. Parking in SF is expensive. The hotel has vallet parking for $50+ a day, but a garage a block away offers self-parking for less (around $36 for 24 hours). If you are looking to be able to relax in your room and use the fitness center in between conference sessions, you cannot beat the location with respect to proximity to Moscone Center.

Great place to stay, next door to Moscone Center Very convenient if you are looking for accomodations next to the Moscone Center, since it's located literally at the end of the same block (the buildings actually connnect, but you do have to go outside to get to the convention center). Rooms are small, yet stylish, and are complete with fancy toiletries (free) and bottles of water ($8 per bottle), which is average by SF standards. Parking in SF is expensive. The hotel has vallet parking for $50+ a day, but a garage a block away offers self-parking for less (around $36 for 24 hours). If you are looking to be able to relax in your room and use the fitness center in between conference sessions, you cannot beat the location with respect to proximity to Moscone Center.

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0E64455B45B3ABC8E0BE01B463C62644

Good choice for extended stay

I was looking to get as close as possible to the Denver Airport because of a very early AM flight. Was told that the shuttle runs continuously, but for very early in the morning, I had only the choice of a 4 AM shuttle, which would have put me at the airport too early, and a 4:45 AM shuttle, which was cutting it too close. Rooms are quite pleasant for an extended stay with cooking utensils, full refrigerator, microwave, etc. They've tried to create a separate living room/bedroom area with a TV that swivels in each direction on a divider wall, but the end result is that each side feels a little cramped, and, again a space saving measure I assume, the bathroom door swings apart at the middle a little like a saloon door....and there's a fairly large gap so it doesn't fasten snugly. The bedroom area has nice room darkening shades, but there is a smaller window in the LR area that has blinds on it that allow for quite a bit of light leakage. I love the walk-in shower, but in this case it means no tub. Closet for hanging clothes is INSIDE the bathroom, so a little inconvenient for two people sharing room. The remote system did not work on our TV, so front desk came up quickly to try and resolve. End result was that we could use the remote, but there was no volume control capability on the television. All in all, I liked the look of the place, and appreciate the design, I liked the location, but the functionality did leave something to be desired.

Good choice for extended stay I was looking to get as close as possible to the Denver Airport because of a very early AM flight. Was told that the shuttle runs continuously, but for very early in the morning, I had only the choice of a 4 AM shuttle, which would have put me at the airport too early, and a 4:45 AM shuttle, which was cutting it too close. Rooms are quite pleasant for an extended stay with cooking utensils, full refrigerator, microwave, etc. They've tried to create a separate living room/bedroom area with a TV that swivels in each direction on a divider wall, but the end result is that each side feels a little cramped, and, again a space saving measure I assume, the bathroom door swings apart at the middle a little like a saloon door....and there's a fairly large gap so it doesn't fasten snugly. The bedroom area has nice room darkening shades, but there is a smaller window in the LR area that has blinds on it that allow for quite a bit of light leakage. I love the walk-in shower, but in this case it means no tub. Closet for hanging clothes is INSIDE the bathroom, so a little inconvenient for two people sharing room. The remote system did not work on our TV, so front desk came up quickly to try and resolve. End result was that we could use the remote, but there was no volume control capability on the television. All in all, I liked the look of the place, and appreciate the design, I liked the location, but the functionality did leave something to be desired.

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F079BDB5C63CB726A0C5847929F4B8D3

Great hotel

I travel for work extensively and stayed at the hotel while attending a conference this week. Very clean, great location and a typical great Westin service.

Great hotel I travel for work extensively and stayed at the hotel while attending a conference this week. Very clean, great location and a typical great Westin service.

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F3984F50B21773117EB39253C809FB0C

Friendly small but perfectly formed

All the reviews are right. We loved this small hotel only steps away from Union Square. All the staff are so friendly, particularly Ann and Omar on the front desk. We were delayed a lot getting to SF and my email between fights letting them know was speedily replied to by Omar. When our luggage finally arrived, we were given a lovely letter, bottle of sparkling wine and chocs although it hadn't been the notes problem. The evening wine and cheese was a great opportunity to meet other guests and share experiences of home and SF. Couldn't have asked for better service.

Friendly small but perfectly formed All the reviews are right. We loved this small hotel only steps away from Union Square. All the staff are so friendly, particularly Ann and Omar on the front desk. We were delayed a lot getting to SF and my email between fights letting them know was speedily replied to by Omar. When our luggage finally arrived, we were given a lovely letter, bottle of sparkling wine and chocs although it hadn't been the notes problem. The evening wine and cheese was a great opportunity to meet other guests and share experiences of home and SF. Couldn't have asked for better service.

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BECE2AE1ED8A4EA4C8877B8EFEDE1A6D

Adequate

Pros: excellent location, clean and modern rooms, included continental breakfast, rooftop with lovely view. Cons: teeny tiny rooms, glass bathroom, only one working elevator The rooms here are so small that there is not enough space for two pieces of luggage. The "closet" can hold 1-3 pieces of clothing. The bathrooms, it seems, were designed to be "sexy" because the wall to the bathroom is shaded glass. That would afford you a glance at your partner going to the shower. I don't think the designers kept in mind that people would also have to use the bathroom. There is one elevator and it is extremely slow. We took the stairs to the 5th floor most of our stay. That's fine when you live in a walkup, but not so great on vacation.

Adequate Pros: excellent location, clean and modern rooms, included continental breakfast, rooftop with lovely view. Cons: teeny tiny rooms, glass bathroom, only one working elevator The rooms here are so small that there is not enough space for two pieces of luggage. The "closet" can hold 1-3 pieces of clothing. The bathrooms, it seems, were designed to be "sexy" because the wall to the bathroom is shaded glass. That would afford you a glance at your partner going to the shower. I don't think the designers kept in mind that people would also have to use the bathroom. There is one elevator and it is extremely slow. We took the stairs to the 5th floor most of our stay. That's fine when you live in a walkup, but not so great on vacation.

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E1E87B35FE6BD2FCE9A7AEFA04031303

Above and beyond grear!

Being a military family, we have spent our fair share of time in hotels. But this stay has surpassed our expectations! From check in to check out it has been great. The rooms are very clean and full of amentities. The staff is helpful and friendly. The breakfast was perfect and the lady running it very sweet. We highly recommend this hotel and will be staying here again if ever we need. Thank you for everything!

Above and beyond grear! Being a military family, we have spent our fair share of time in hotels. But this stay has surpassed our expectations! From check in to check out it has been great. The rooms are very clean and full of amentities. The staff is helpful and friendly. The breakfast was perfect and the lady running it very sweet. We highly recommend this hotel and will be staying here again if ever we need. Thank you for everything!

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D91F127C06B9DBEA1CF74C61B20B8155

Excellent location, very comfortable

Excellent location. I valued the kitchnette. The hotel is beeing renovated. Our lovely renovated room -with a nice street view- was a bit noisy, though in the 8th floor. May be non renovated rooms aren't so nice, the same about those facing the back of buildings.

Excellent location, very comfortable Excellent location. I valued the kitchnette. The hotel is beeing renovated. Our lovely renovated room -with a nice street view- was a bit noisy, though in the 8th floor. May be non renovated rooms aren't so nice, the same about those facing the back of buildings.

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FC56EDD07DBFE513A9CEB20FE5669C01

From YYZ to LGA - unparalelled service

Booked with the Hotel Roosevelt's internal reservations specialist which was probably the best thing I could do. Booking this way allows you to connect with your specialist who will most certainly take better care of you than the deal websites. And they certainly did! When I called the Roosevelt to book I spoke with a lovely woman names "susan" who had an amazing personality. She fully understood my reason for my FIRST trip to New York City. She was attentive, accommodating and probably the best Hotel reservation specialist I have ever spoken with. I had mentioned I was coming to her hotel for my honeymoon. Initially I was just calling to get pricing and information but after speaking with I decided to book on the spot. CHeck-in: Upon check I had mentioned it was my honeymoon and she was very delighted. I believe her name was Linda.She was wonderful. We went up to our hotel room but since the hotel is date back at least 70 years, this particular room did not have a closet....I had way too many items in my bags to not have a closet so I contacted front desk staff. Spoke with Linda again who said she will most certainly switch my room. We switched our room and immediately left the hotel to get up to no good in Times Square. We came back from our evening at 3am and found our air conditioner was not working. I contacted the front desk staff who sent a maintenance gentleman up to our room immediately. Upon his inspectino he advised it must have just broken down the night before we checked in. He also mentioned we change rooms. I contacted front desk to advise of the situatino and to tell them we would not be switching rooms at this time of night. We had a terrible sweaty sleep but awoke to our wake up call. Contacted front desk again who advised that no rooms were available yet since it was still 9am. She sugested we put our luggage together and she will send a bellman to collect our belongings and store them until we return from our galavanting of Manhattan. When we returned at 6pm they sincerely apologized for the inconvenience and pgraded our room to "something more acceptable" the front desk girl said. We hurried up to our room to change and unpack again as we have dinner plans. Opening the door to the full suite was a delight. The staff found a way to upgrade us up three room types as a way of apologizing for the inconvenience. Superb customer experience. They also called to see if the room was acceptable. "yes of course, thank you so much" I said. Now what you also ahve to udnerstand is this level of customer experience was not imited to the front desk staff. The bellmen staff, the bar and grill staffwere all impeccably happy and incredibly helpful. The whole expericne cannot be defined with one review but I can assure you this is probably one of the best in terms of location, service, cleanliness and price. The hotel is walking distance to everything as it is right behidn Gran Central Station, 7 short blockt o Times Square and a short and cheap cab ride to anywhere in Manhattan.

From YYZ to LGA - unparalelled service Booked with the Hotel Roosevelt's internal reservations specialist which was probably the best thing I could do. Booking this way allows you to connect with your specialist who will most certainly take better care of you than the deal websites. And they certainly did! When I called the Roosevelt to book I spoke with a lovely woman names "susan" who had an amazing personality. She fully understood my reason for my FIRST trip to New York City. She was attentive, accommodating and probably the best Hotel reservation specialist I have ever spoken with. I had mentioned I was coming to her hotel for my honeymoon. Initially I was just calling to get pricing and information but after speaking with I decided to book on the spot. CHeck-in: Upon check I had mentioned it was my honeymoon and she was very delighted. I believe her name was Linda.She was wonderful. We went up to our hotel room but since the hotel is date back at least 70 years, this particular room did not have a closet....I had way too many items in my bags to not have a closet so I contacted front desk staff. Spoke with Linda again who said she will most certainly switch my room. We switched our room and immediately left the hotel to get up to no good in Times Square. We came back from our evening at 3am and found our air conditioner was not working. I contacted the front desk staff who sent a maintenance gentleman up to our room immediately. Upon his inspectino he advised it must have just broken down the night before we checked in. He also mentioned we change rooms. I contacted front desk to advise of the situatino and to tell them we would not be switching rooms at this time of night. We had a terrible sweaty sleep but awoke to our wake up call. Contacted front desk again who advised that no rooms were available yet since it was still 9am. She sugested we put our luggage together and she will send a bellman to collect our belongings and store them until we return from our galavanting of Manhattan. When we returned at 6pm they sincerely apologized for the inconvenience and pgraded our room to "something more acceptable" the front desk girl said. We hurried up to our room to change and unpack again as we have dinner plans. Opening the door to the full suite was a delight. The staff found a way to upgrade us up three room types as a way of apologizing for the inconvenience. Superb customer experience. They also called to see if the room was acceptable. "yes of course, thank you so much" I said. Now what you also ahve to udnerstand is this level of customer experience was not imited to the front desk staff. The bellmen staff, the bar and grill staffwere all impeccably happy and incredibly helpful. The whole expericne cannot be defined with one review but I can assure you this is probably one of the best in terms of location, service, cleanliness and price. The hotel is walking distance to everything as it is right behidn Gran Central Station, 7 short blockt o Times Square and a short and cheap cab ride to anywhere in Manhattan.

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CB315AA62E658EFD325CA9C5E2D6AEE6

Nice Hotel and Staff

The front desk staff at this Homewood Suites is great! Friendly greeting and always ready to assist. The suite was spacious and comfortable with all the amenities. Convenient to grocery stores, restaurants and a nice sports bar. Would highly recommend this property!

Nice Hotel and Staff The front desk staff at this Homewood Suites is great! Friendly greeting and always ready to assist. The suite was spacious and comfortable with all the amenities. Convenient to grocery stores, restaurants and a nice sports bar. Would highly recommend this property!

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2E354672E9FFE1BCAA5528267D17D304

Dont't stay here

The rooms were very nasty.They had coffee pots in the rooms but, there was no coffee or cups. I had no amenities in the bathroom to wash hands or take showers.We had to go and get linens for the bathroom. the bathroom tile was so cracked it was nasty. there was saliva from the previous customer or someone in the sink. the room smelled very strong of cigarette smoke. There was suppose to be a continental breakfast till 9:30 in which we went down at 8:15 and they were putting the items away. So we just left. This is the second time we stayed here. But this was the worst of them all. I refuse to stay there anymore. Also we had forgotten the playpen that we had for my baby in the room and realized it when we got home and called the motel and was told there was none in the room. These people are very dishonest. BEWARE

Dont't stay here The rooms were very nasty.They had coffee pots in the rooms but, there was no coffee or cups. I had no amenities in the bathroom to wash hands or take showers.We had to go and get linens for the bathroom. the bathroom tile was so cracked it was nasty. there was saliva from the previous customer or someone in the sink. the room smelled very strong of cigarette smoke. There was suppose to be a continental breakfast till 9:30 in which we went down at 8:15 and they were putting the items away. So we just left. This is the second time we stayed here. But this was the worst of them all. I refuse to stay there anymore. Also we had forgotten the playpen that we had for my baby in the room and realized it when we got home and called the motel and was told there was none in the room. These people are very dishonest. BEWARE

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17FA0AF8CCD3BF70D160A35A69FF459E

Hit or Miss

Breakfast is nothing to write home about. While dinner is a nice perk, it's fairly bland. Maid service is sub-par.

Hit or Miss Breakfast is nothing to write home about. While dinner is a nice perk, it's fairly bland. Maid service is sub-par.

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622088D2081C2808B1CFCC5AA8587DB4

Great place to stay!

Got a great rate at Hotwire. This hotel is close to everything downtown. The room was spacious, well-appointed and comfortable. The desk clerk was helpful and friendly. I wish that I would have had time to explore the facilities more extensively. I can honestly say that I've never had a bad experience at any Crowne Plaza. The only issue that I have about staying in any hotel downtown is the expense of parking.

Great place to stay! Got a great rate at Hotwire. This hotel is close to everything downtown. The room was spacious, well-appointed and comfortable. The desk clerk was helpful and friendly. I wish that I would have had time to explore the facilities more extensively. I can honestly say that I've never had a bad experience at any Crowne Plaza. The only issue that I have about staying in any hotel downtown is the expense of parking.

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425115B82506B6276934A5AE17ADD3D5

Exceptional value and great location

Stayed at this hotel after a cruise. The hotel is situated 2 short blocks from Avis car rental drop off, and is a 5 minute shuttle to the LAX Terminal. When we arrived, we enjoyed a managers reception with complimentary cocktails and snacks, the rooms are 2 room suites, each room containing 40 flat screen TV's. In the morning there is a complimentary breakfast, omlettes made to order, the staff was friendly and very efficient and the shuttle runs to the airport every few minutes. Our airline made a sudden change to our itinerary at another terminal location and the shuttle driver waited for almost 10 minutes while we got things sorted out. Room service was very good and inexpensive. I would highly recommend this property. Our stay for all the above was less that $125.00 CDN. (plus well deserved tips..of course)

Exceptional value and great location Stayed at this hotel after a cruise. The hotel is situated 2 short blocks from Avis car rental drop off, and is a 5 minute shuttle to the LAX Terminal. When we arrived, we enjoyed a managers reception with complimentary cocktails and snacks, the rooms are 2 room suites, each room containing 40 flat screen TV's. In the morning there is a complimentary breakfast, omlettes made to order, the staff was friendly and very efficient and the shuttle runs to the airport every few minutes. Our airline made a sudden change to our itinerary at another terminal location and the shuttle driver waited for almost 10 minutes while we got things sorted out. Room service was very good and inexpensive. I would highly recommend this property. Our stay for all the above was less that $125.00 CDN. (plus well deserved tips..of course)

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BE693E2FD88D65C8E2914F77A752EBBC

Fabulous new hotel on the Inner Harbor Waterfront.

The Four Seasons is new, but poised to be one of the best on the Inner Harbor Waterfront. The rooms were reasonably sized, with floor to ceiling windows for plenty of light and great views. They have a reasonable working area and outlets were easy to locate and use. The staff at this hotel are excellent, always very helpful and smiling. The pool is a real gem.

Fabulous new hotel on the Inner Harbor Waterfront. The Four Seasons is new, but poised to be one of the best on the Inner Harbor Waterfront. The rooms were reasonably sized, with floor to ceiling windows for plenty of light and great views. They have a reasonable working area and outlets were easy to locate and use. The staff at this hotel are excellent, always very helpful and smiling. The pool is a real gem.

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969735E143B6FE183BB40F41E3F956D9

great hotel

We stayed at the Peninsula in early December for a quick getaway weekend. Not much more I can add here beyond what other positive reviewers had to stay, but wanted to add if you are traveling with children to let them know when you make your reservation. Upon returning to our room the first night, our girls found two little Christmas teddy bears, a Peninsula makeup bag filled with soaps, gels, toothbrush, floss, and kid toothpaste, and a fun dessert tray with popcorn, cookies, gummy bears, jello, water, and nuts and fruit for the adults. This hotel is beautiful and treats kids wonderfully. My girls thought it was very fun and felt special from the treatment they were given by hotel employees. The pool and hot tub didn't disappoint, and the location is superb. Peninsula makes it hard to stay elsewhere - will return.

great hotel We stayed at the Peninsula in early December for a quick getaway weekend. Not much more I can add here beyond what other positive reviewers had to stay, but wanted to add if you are traveling with children to let them know when you make your reservation. Upon returning to our room the first night, our girls found two little Christmas teddy bears, a Peninsula makeup bag filled with soaps, gels, toothbrush, floss, and kid toothpaste, and a fun dessert tray with popcorn, cookies, gummy bears, jello, water, and nuts and fruit for the adults. This hotel is beautiful and treats kids wonderfully. My girls thought it was very fun and felt special from the treatment they were given by hotel employees. The pool and hot tub didn't disappoint, and the location is superb. Peninsula makes it hard to stay elsewhere - will return.

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03CEAC2CE93DAC14F073D0DD2DC87F54

A 3 Star property, but a good stay anyway

My husband and I stayed at this hotel while visiting our new grandson. Truth be told I did wait a little too long to book this trip and I was panicking that I wouldn't be able to find a place that wasn't too expensive or only had a star or two. I opted to try Priceline for this trip and was happy with the outcome. I entered the area I wanted to stay in as Sherman Oaks and was booked into this hotel at $70 a night - not bad. The room was large and comfortable, as was the bed. It appeared to be very clean, although it did have a musty smell when we first walked in (as so many places do until you circulate the air a little). The only complaints I have about the room is that the fridge was noisy so I unplugged it at night, and I really would have appreciated an exhaust fan in the bathroom to clear up the steam. The hotel was in a decent location, on Sepulveda by the corner of Burbank, making very close to major roadways. They did not offer a breakfast, so we ended up having breakfast at the on site Denny's - which offered hotel patrons a 10% discount.

A 3 Star property, but a good stay anyway My husband and I stayed at this hotel while visiting our new grandson. Truth be told I did wait a little too long to book this trip and I was panicking that I wouldn't be able to find a place that wasn't too expensive or only had a star or two. I opted to try Priceline for this trip and was happy with the outcome. I entered the area I wanted to stay in as Sherman Oaks and was booked into this hotel at $70 a night - not bad. The room was large and comfortable, as was the bed. It appeared to be very clean, although it did have a musty smell when we first walked in (as so many places do until you circulate the air a little). The only complaints I have about the room is that the fridge was noisy so I unplugged it at night, and I really would have appreciated an exhaust fan in the bathroom to clear up the steam. The hotel was in a decent location, on Sepulveda by the corner of Burbank, making very close to major roadways. They did not offer a breakfast, so we ended up having breakfast at the on site Denny's - which offered hotel patrons a 10% discount.

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B7B48C95D336AD409BB530411924174E

Still the majestic, now with prices that match their name!

What a difference a half year makes. When we stayed around Thanksgiving, the prices were very reasonable. Price in May was more than double Thanksgiving rates. Yikes. Interesting part was that the rates changed while we were staying there. Went from 2 arms and 2 legs to just 3 limbs. However, they had no way to make a reservation with more than 1 room rate, so i had to make 2 separate bookings. Got that all worked out via direct call to hotel. They even managed to remember we were not leaving the room after a couple of nights so we didn't have to change rooms. But, somehow, they lost the request for the floor of our choice and had assigned us to a different level of the hotel when we arrived. The clerk made a change at our request and we ended up very close to where we wanted to be. With the high ceilings, these rooms feel comfortable for a couple of nights. But, as purchases add up visiting Chicago, the room seems to get noticeably smaller and it ends up being a little crowded. Housekeeping is top notch here. Everything is thoroughly cleaned each day. Wonderful beds. However, the sheets still are a little too tight and restless sleepers end up with the bottom sheet off the bed. Breakfasts still vary from day to day. We tired of it none the less so decided to have breakfast out 3 of the 6 days. Lots of nearby places to enjoy, especially in the areas of Michigan Ave. We did enjoy coffee each morning and found there to always be freshly prepared coffee throughout the day. Cookies and fruit also out from late afternoon till runs out (cookies did once). Desk staff always helpful, always there. Great 24 hour service. Very friendly. They were packed with guests, especially our last 2 days. In spite of so many guests, getting one of the three elevators was never longer than a 3 minute wait on the top floor. We didn't price hotels for this trip, just figured that since they were the best value last time, would still be a good value. Had a great stay--would stay here again. Just during a less expensive time of the year.

Still the majestic, now with prices that match their name! What a difference a half year makes. When we stayed around Thanksgiving, the prices were very reasonable. Price in May was more than double Thanksgiving rates. Yikes. Interesting part was that the rates changed while we were staying there. Went from 2 arms and 2 legs to just 3 limbs. However, they had no way to make a reservation with more than 1 room rate, so i had to make 2 separate bookings. Got that all worked out via direct call to hotel. They even managed to remember we were not leaving the room after a couple of nights so we didn't have to change rooms. But, somehow, they lost the request for the floor of our choice and had assigned us to a different level of the hotel when we arrived. The clerk made a change at our request and we ended up very close to where we wanted to be. With the high ceilings, these rooms feel comfortable for a couple of nights. But, as purchases add up visiting Chicago, the room seems to get noticeably smaller and it ends up being a little crowded. Housekeeping is top notch here. Everything is thoroughly cleaned each day. Wonderful beds. However, the sheets still are a little too tight and restless sleepers end up with the bottom sheet off the bed. Breakfasts still vary from day to day. We tired of it none the less so decided to have breakfast out 3 of the 6 days. Lots of nearby places to enjoy, especially in the areas of Michigan Ave. We did enjoy coffee each morning and found there to always be freshly prepared coffee throughout the day. Cookies and fruit also out from late afternoon till runs out (cookies did once). Desk staff always helpful, always there. Great 24 hour service. Very friendly. They were packed with guests, especially our last 2 days. In spite of so many guests, getting one of the three elevators was never longer than a 3 minute wait on the top floor. We didn't price hotels for this trip, just figured that since they were the best value last time, would still be a good value. Had a great stay--would stay here again. Just during a less expensive time of the year.

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AF49FA54C3C93A0B2EEE07C9A65EC79E

Great HIE stay

This is a very nice, clean, and well maintained Holiday Inn Express in a vibrant part of Columbus. There are a multitude of restaurants around, making it a nice place for an evening's stop. My only complaint with the area was the horrendous traffic due to the large office park nearby and shopping mall. The hotel itself though was great. The staff went out of their way to make it a good experience -- from the breakfast to the quick check-in and check-out. My only comment to the hotel would be that the dryers in the laundry room for guests don't work very well. In any case, definitely would return.

Great HIE stay This is a very nice, clean, and well maintained Holiday Inn Express in a vibrant part of Columbus. There are a multitude of restaurants around, making it a nice place for an evening's stop. My only complaint with the area was the horrendous traffic due to the large office park nearby and shopping mall. The hotel itself though was great. The staff went out of their way to make it a good experience -- from the breakfast to the quick check-in and check-out. My only comment to the hotel would be that the dryers in the laundry room for guests don't work very well. In any case, definitely would return.

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877DEC2D6EC7DC5DB59BCF5669F251DF

Good hotel outside of San Diego

I stayed here for two nights in February and had no major complaints. Here are my comments: Checking In: After flying overnight from Honolulu, I arrived at the hotel at about 11:00 am. The gentleman that assisted me was very helpful and the best part was he was able to check me in early. Something I really appreciated considering I cannot sleep on the plane. The person told suggested I drive around the building becasue the elevator was closer to the back door. Room: I was in the standard room on the third floor. If my memory serves me correctly, there was only three floors and I had the room facing the back of the hotel so there was no noise at night. The room had a refrigerator and the internet worked well. Location: As others have mentioned, this hotel is located in a business area, with several companies in the surrounding area. The only restaurant I saw that was within a walking distance was a Karl Strauss Brewery. I did not go but it looked busy. Down the road (you could walk it, but there is a busy intersection and it's kind of hilly), there is a small shopping area that has a McDonalds, a food court, a bank, and some other businesses including a gas station. The food court closes at 4:30 with several other eateries closing later. I did not see a supermarket near by, however I did not ask the front desk for any. Downtown San Diego is about 15 miles away. If you don't have a car, it could take a while to get there. I drove to Pacific Beach and it took about 15 minutes. Pacific Beach is a beach community with several restaurants and grocery stores. I heard La Jolla is nearby, I did not check it out myself. I can say that Torrey Pines took me about 20 minutes to drive to and from during a week day afternoon. Negatives: The only minor negative was the entrance to the hotel. When you are driving, you might have to turn left into the drive. Most of the drivers was nice enough for me to drive in, but if you are there when the workers from the nearby building are going home, it can be kind of scary turning into the driveway. There is a second entrance as you go up the hill, but it was closed when I was there. As you can see, my only complaint was very minor. This Courtyard achieved it's purpose. If you stay here, I would recommend having a car especially if you wish to go to downtown San Diego. I did not try the public transportation, and maybe it might work for some of you. But to get around, it would be better with a car.

Good hotel outside of San Diego I stayed here for two nights in February and had no major complaints. Here are my comments: Checking In: After flying overnight from Honolulu, I arrived at the hotel at about 11:00 am. The gentleman that assisted me was very helpful and the best part was he was able to check me in early. Something I really appreciated considering I cannot sleep on the plane. The person told suggested I drive around the building becasue the elevator was closer to the back door. Room: I was in the standard room on the third floor. If my memory serves me correctly, there was only three floors and I had the room facing the back of the hotel so there was no noise at night. The room had a refrigerator and the internet worked well. Location: As others have mentioned, this hotel is located in a business area, with several companies in the surrounding area. The only restaurant I saw that was within a walking distance was a Karl Strauss Brewery. I did not go but it looked busy. Down the road (you could walk it, but there is a busy intersection and it's kind of hilly), there is a small shopping area that has a McDonalds, a food court, a bank, and some other businesses including a gas station. The food court closes at 4:30 with several other eateries closing later. I did not see a supermarket near by, however I did not ask the front desk for any. Downtown San Diego is about 15 miles away. If you don't have a car, it could take a while to get there. I drove to Pacific Beach and it took about 15 minutes. Pacific Beach is a beach community with several restaurants and grocery stores. I heard La Jolla is nearby, I did not check it out myself. I can say that Torrey Pines took me about 20 minutes to drive to and from during a week day afternoon. Negatives: The only minor negative was the entrance to the hotel. When you are driving, you might have to turn left into the drive. Most of the drivers was nice enough for me to drive in, but if you are there when the workers from the nearby building are going home, it can be kind of scary turning into the driveway. There is a second entrance as you go up the hill, but it was closed when I was there. As you can see, my only complaint was very minor. This Courtyard achieved it's purpose. If you stay here, I would recommend having a car especially if you wish to go to downtown San Diego. I did not try the public transportation, and maybe it might work for some of you. But to get around, it would be better with a car.

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D53F2F00BE3777057957D1CBE971F9EC

Enjoyable stay

We stayed at the Columbus Polaris Hampton for the weekend because we were going to the Ohio State game. This is our second visit to the hotel and both times we enjoyed the stay. The room was quiet and clean, the breakfast was good, and all the people we spoke to, either on the phone or at the front desk, were friendly and considerate. Michelle was especially helpful with the top floor room I requested.The room was about $110 a night with taxes, which we think is reasonable. The Hampton is near the freeway, has restaurants and shopping very close by, and we will definitely stay there again on our next trip to Columbus.

Enjoyable stay We stayed at the Columbus Polaris Hampton for the weekend because we were going to the Ohio State game. This is our second visit to the hotel and both times we enjoyed the stay. The room was quiet and clean, the breakfast was good, and all the people we spoke to, either on the phone or at the front desk, were friendly and considerate. Michelle was especially helpful with the top floor room I requested.The room was about $110 a night with taxes, which we think is reasonable. The Hampton is near the freeway, has restaurants and shopping very close by, and we will definitely stay there again on our next trip to Columbus.

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70EE0A022BB167241977F5BB87894BF0

A lovely stay at the Sofitel

We stayed here for 5 nights in January 2012 with our 2 year old son. The location is fab, a 2 minute walk from Times Square and the huge Toys R Us store is just at the end of the street which our son loved, it has a huge ferris wheel inside and lots of levels of toys to explore. The hotel staff were helpful and the room maid was friendly, our room was always spotless. When we booked the hotel there was an' au chocolat' promotion included which was very yummy and a nice way to end our stay we kept it for the last night. The diner that is just a short walk from the hotel towards times sq is great we ate there each morning except once,plenty choice even for vegetarians & not expensive at all. We would definately stay here again!

A lovely stay at the Sofitel We stayed here for 5 nights in January 2012 with our 2 year old son. The location is fab, a 2 minute walk from Times Square and the huge Toys R Us store is just at the end of the street which our son loved, it has a huge ferris wheel inside and lots of levels of toys to explore. The hotel staff were helpful and the room maid was friendly, our room was always spotless. When we booked the hotel there was an' au chocolat' promotion included which was very yummy and a nice way to end our stay we kept it for the last night. The diner that is just a short walk from the hotel towards times sq is great we ate there each morning except once,plenty choice even for vegetarians & not expensive at all. We would definately stay here again!

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8EAB5750436055B59CA0B09086D18A65

Surprisingly nice!

Found this place because everywhere else was filled for the night. As we headed east on Market, the neighborhood started to get a little sketchy, and when we arrived at the motel, we weren't very comfortable staying there initially. But we were totally wrong! Woman at the front desk was very pleasant during check in. The room was clean, bathroom was clean, and there was complimentary toothpaste and a minty/chocolate PowerBar that was random but delicious. The only downfall really was that the A/C in our room wasn't working 100%, so our room was pretty toasty during the day. But it was much better than expected for a last minute one night stay. Safe and affordable, and super close to downtown.

Surprisingly nice! Found this place because everywhere else was filled for the night. As we headed east on Market, the neighborhood started to get a little sketchy, and when we arrived at the motel, we weren't very comfortable staying there initially. But we were totally wrong! Woman at the front desk was very pleasant during check in. The room was clean, bathroom was clean, and there was complimentary toothpaste and a minty/chocolate PowerBar that was random but delicious. The only downfall really was that the A/C in our room wasn't working 100%, so our room was pretty toasty during the day. But it was much better than expected for a last minute one night stay. Safe and affordable, and super close to downtown.

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078E8E202D6E9E54C51DC2E9BBAFBABC

NYC

Really enjoyed our stay at the Hampton Inn. It's located on 39th between 8th and 9th. There are several other hotels on the block. Comfort Inn, Holiday Inn Express, Westin. There are 32 floors with only like 6 rooms on each floor. Rooms are very small but we did have 4 people. I felt very safe and would let my 12 yr old son go to the breakfast room or to the work out room along with no worries. There is a nice little deli/store 2 doors down for snacks and drinks. Breakfast was very good with a very big selection. Luis the Front Desk manager was VERY helpful. We could usually get a taxi in the morning but in the evenings they were scarce. You are a 4 block walk from Times Square and the main subway line 1. Would for sure stay there again. It's pricey but so is every other hotel in NYC. oh and P.S. The beds are awesome!!!!!

NYC Really enjoyed our stay at the Hampton Inn. It's located on 39th between 8th and 9th. There are several other hotels on the block. Comfort Inn, Holiday Inn Express, Westin. There are 32 floors with only like 6 rooms on each floor. Rooms are very small but we did have 4 people. I felt very safe and would let my 12 yr old son go to the breakfast room or to the work out room along with no worries. There is a nice little deli/store 2 doors down for snacks and drinks. Breakfast was very good with a very big selection. Luis the Front Desk manager was VERY helpful. We could usually get a taxi in the morning but in the evenings they were scarce. You are a 4 block walk from Times Square and the main subway line 1. Would for sure stay there again. It's pricey but so is every other hotel in NYC. oh and P.S. The beds are awesome!!!!!

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CB28C4EAEE71ABECC60577038D46CD51

Nice Quiet Stop in Indianapolis

Common areas and our room are nicely furnished and maintained. Room is larger than most at this price point. Breakfast with omelets as well as fruit and pastries. Complementary internet. Room is comfortable and clean with upscale furnishings. Nice stay.

Nice Quiet Stop in Indianapolis Common areas and our room are nicely furnished and maintained. Room is larger than most at this price point. Breakfast with omelets as well as fruit and pastries. Complementary internet. Room is comfortable and clean with upscale furnishings. Nice stay.

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C3E7A4FA6AAE309BA181B4EF4A4DBC0C

Awesome!

My fiance and I only stayed here one night unfortunately. The hotel location is ideal, extremely close to everything! Fantastic staff, modern, updated rooms, very clean. The Inn keeper was even nice enough to allow us a SIX hour early check in!!! Highly recommend! -April & Jared

Awesome! My fiance and I only stayed here one night unfortunately. The hotel location is ideal, extremely close to everything! Fantastic staff, modern, updated rooms, very clean. The Inn keeper was even nice enough to allow us a SIX hour early check in!!! Highly recommend! -April & Jared

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5B88C7F3F764C54D92615BFBEA870A71

Very comfortable, great price

My adult daughter and I stayed here last week after driving from the east coast. Easy to find, check in was quick and staff was very friendly. Room was great, with marble shower/bathroom. Breakfast included again encountering very friendly staff.

Very comfortable, great price My adult daughter and I stayed here last week after driving from the east coast. Easy to find, check in was quick and staff was very friendly. Room was great, with marble shower/bathroom. Breakfast included again encountering very friendly staff.

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C295367E23066473406AB9E5C8E14BB7

Great for budget travelers, but not very comfortable

I had a quick business trip to NYC for an overnight. As I was on a budget, this was one of the few conveniently located hotels about. I've stayed at the Pod before. I like it because of it's location and cleanliness. But it isn't that comfortable, given the tiny size of the rooms. The concept is cute. A ship pod. This time, during the heat wave in NYC, my air conditioner conked out around 1:30 am. I was miserable tossing and turning in 90 degree sweltering heat. I knew if I called downstairs they would not have a maintenance man come up in the middle of the night to tinker and fix it. I tried my best, having dealt with faulty systems before. I managed to fix it for about 20 minutes. And then it conked out again. Needless to say I got no sleep and was pretty cranky and tired the next day. I guess I am getting older, but having to get up in the middle of the night to go to the bathroom down the hall isn't fun anymore. But that's me, and no fault of the hotel. LOL. At least they are clean, and there is a cool alert system in your room that indicates which loos are taken. I will say this is great for backpackers and young couples and families on a budget. Not sure I am going to stay here anymore.

Great for budget travelers, but not very comfortable I had a quick business trip to NYC for an overnight. As I was on a budget, this was one of the few conveniently located hotels about. I've stayed at the Pod before. I like it because of it's location and cleanliness. But it isn't that comfortable, given the tiny size of the rooms. The concept is cute. A ship pod. This time, during the heat wave in NYC, my air conditioner conked out around 1:30 am. I was miserable tossing and turning in 90 degree sweltering heat. I knew if I called downstairs they would not have a maintenance man come up in the middle of the night to tinker and fix it. I tried my best, having dealt with faulty systems before. I managed to fix it for about 20 minutes. And then it conked out again. Needless to say I got no sleep and was pretty cranky and tired the next day. I guess I am getting older, but having to get up in the middle of the night to go to the bathroom down the hall isn't fun anymore. But that's me, and no fault of the hotel. LOL. At least they are clean, and there is a cool alert system in your room that indicates which loos are taken. I will say this is great for backpackers and young couples and families on a budget. Not sure I am going to stay here anymore.

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AABC75CDF043CD84F3AE3FDBA2317A93

Very very nice.

I enjoyed staying in this hotel. The bathroom was a good size, and there was plenty of space in the room (enough room for me to do yoga!). The bed was extremely comfortable, as well as the couch (for sitting, didn't use it for sleeping). Most of the lights in the room were three-way, which was handy for reading(high) or watching tv(low). The shower head is very high, which I'm sure tall people would appreciate. Women of average height or shorter will have trouble adjusting the showerhead, which never got to a very gentle spray, but I had trouble turning it, so it may have had that option. Everything was super-clean. The closet had both skirt and trouser hangers, which I thought was a nice touch. The continental breakfast was really great, with cheese omelets, yogurt, bananas, french toast (which, oddly, was chilled), cinnamon rolls, pancakes, cereals, and more. I only had a few complaints. The tv channels are listed incorrectly in the booklet, and the tv had no guide, no tvguide channel, not even the channel showing on the screen when I clicked up and down. It was very frustrating, not user-friendly at all. I left the tv on the Weather Channel when I turned it off, and it had reset to a blank screen when I turned it back on. Also, the filter holder on the coffeemaker kept falling off, and was kind of a pain to get back on. I was right next to the elevator, and could clearly hear people talking while they waited for it (couldn't hear anything from the other rooms, though). And lastly, I had reserved a smoking room and discovered the next day that I had been put in a non-smoking room. I didn't think that much of not having any ashtrays because many hotels don't supply them anymore in the smoking rooms, but I am very irritated that I was unwittingly smoking in a non-smoking room. I feel sorry for the next person who checks into that room, especially if he or she has an allergy to smoke.

Very very nice. I enjoyed staying in this hotel. The bathroom was a good size, and there was plenty of space in the room (enough room for me to do yoga!). The bed was extremely comfortable, as well as the couch (for sitting, didn't use it for sleeping). Most of the lights in the room were three-way, which was handy for reading(high) or watching tv(low). The shower head is very high, which I'm sure tall people would appreciate. Women of average height or shorter will have trouble adjusting the showerhead, which never got to a very gentle spray, but I had trouble turning it, so it may have had that option. Everything was super-clean. The closet had both skirt and trouser hangers, which I thought was a nice touch. The continental breakfast was really great, with cheese omelets, yogurt, bananas, french toast (which, oddly, was chilled), cinnamon rolls, pancakes, cereals, and more. I only had a few complaints. The tv channels are listed incorrectly in the booklet, and the tv had no guide, no tvguide channel, not even the channel showing on the screen when I clicked up and down. It was very frustrating, not user-friendly at all. I left the tv on the Weather Channel when I turned it off, and it had reset to a blank screen when I turned it back on. Also, the filter holder on the coffeemaker kept falling off, and was kind of a pain to get back on. I was right next to the elevator, and could clearly hear people talking while they waited for it (couldn't hear anything from the other rooms, though). And lastly, I had reserved a smoking room and discovered the next day that I had been put in a non-smoking room. I didn't think that much of not having any ashtrays because many hotels don't supply them anymore in the smoking rooms, but I am very irritated that I was unwittingly smoking in a non-smoking room. I feel sorry for the next person who checks into that room, especially if he or she has an allergy to smoke.

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9DB20F670ABC12C75A2CEC34D829F58E

Tiny rooms

I agree with most of the not so good reviews of this hotel. As a Marriott Gold member, I was given one of smallest rooms I've seen in years - and that includes a lot of travel overseas. OK - its a very old building and they can only make them so big. On the bright side, there is wireless Internet and it was within walking distance of my client dinner for the evening which is why I decided to stay there. When making reservations, make sure you get the prepaid parking rate, it will save $20 on the valet.

Tiny rooms I agree with most of the not so good reviews of this hotel. As a Marriott Gold member, I was given one of smallest rooms I've seen in years - and that includes a lot of travel overseas. OK - its a very old building and they can only make them so big. On the bright side, there is wireless Internet and it was within walking distance of my client dinner for the evening which is why I decided to stay there. When making reservations, make sure you get the prepaid parking rate, it will save $20 on the valet.

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DDDD7D51CE4303CC39E97FEA869DF57D

Perfect Location!!!!

Stayed here with my 4 boys and we loved the location. First we stayed in the double suite and it was perfect...two double beds and another sitting room with a pull out couch. Then we were moved to the Family suite which was the same room except three beds which was ok. I like the double suite better because there is a sitting area but we needed to move because I had two separate reservations..long story. The employees were unbelievable. The bell hop which held our bags so we could go sight seeing Tony was so careful and nice. He really made us feel like our stuff would be fine. Then the girl Norma at the front desk couldn't be more helpful. She took her time answering any questions we had and she was also very helpful with other areas. The parking is expensive that is why we parked on the corner behind the hotel across the street. It's an outdoor parking area but it cost $25.00 dollars instead of $40.00. We would walk by the van just to make sure it was ok and there were no problems at all. The pool in the hotel was excellent. Clean and comfortable. The fitness room was great. All my boys really enjoyed it. Right off the pool was an outdoor garden with nice views. The lifeguards were very nice and watchful. The best part of this hotel is the location. Right across the street from Grant Park and in walking distance to Millennium Park and Michigan Mile. We also were able to walk to Al's Beef famous restaurant and Giordano's was a little bit of a walk but not too bad. We also took transit to Wrigley and also to the Museum of Science and Industry with no problem. The only negatives at this hotel was the bathrooms. Extremely small. Outdoor sink right outside of the bathroom area was tiny. You couldn't really pass a person brushing his teeth so we just took turns so no one would get frustrated. Overall would stay here if we ever came to Chicago again.

Perfect Location!!!! Stayed here with my 4 boys and we loved the location. First we stayed in the double suite and it was perfect...two double beds and another sitting room with a pull out couch. Then we were moved to the Family suite which was the same room except three beds which was ok. I like the double suite better because there is a sitting area but we needed to move because I had two separate reservations..long story. The employees were unbelievable. The bell hop which held our bags so we could go sight seeing Tony was so careful and nice. He really made us feel like our stuff would be fine. Then the girl Norma at the front desk couldn't be more helpful. She took her time answering any questions we had and she was also very helpful with other areas. The parking is expensive that is why we parked on the corner behind the hotel across the street. It's an outdoor parking area but it cost $25.00 dollars instead of $40.00. We would walk by the van just to make sure it was ok and there were no problems at all. The pool in the hotel was excellent. Clean and comfortable. The fitness room was great. All my boys really enjoyed it. Right off the pool was an outdoor garden with nice views. The lifeguards were very nice and watchful. The best part of this hotel is the location. Right across the street from Grant Park and in walking distance to Millennium Park and Michigan Mile. We also were able to walk to Al's Beef famous restaurant and Giordano's was a little bit of a walk but not too bad. We also took transit to Wrigley and also to the Museum of Science and Industry with no problem. The only negatives at this hotel was the bathrooms. Extremely small. Outdoor sink right outside of the bathroom area was tiny. You couldn't really pass a person brushing his teeth so we just took turns so no one would get frustrated. Overall would stay here if we ever came to Chicago again.

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E5C2C0292968CA9D6F58CBAC78C9A347

Excellent, quality hotel....location can't be beat!

Location can't be beat! This hotel is a couple of blocks from the BART (San Francisco's subway), which can be taken directly from the SFO airport. The Cable Car stop is next to the BART stop. Great restaraunts within walking disctance. Union square is a $12 cab ride to Fisherman's Warf...Chinatown and Little Italy are an easy walk from Fisherman's Warf. Hotel accomodations were modern, very clean and comfortable. Urban Bar in hotel is nice....a Starbucks in the lobby was a plus!

Excellent, quality hotel....location can't be beat! Location can't be beat! This hotel is a couple of blocks from the BART (San Francisco's subway), which can be taken directly from the SFO airport. The Cable Car stop is next to the BART stop. Great restaraunts within walking disctance. Union square is a $12 cab ride to Fisherman's Warf...Chinatown and Little Italy are an easy walk from Fisherman's Warf. Hotel accomodations were modern, very clean and comfortable. Urban Bar in hotel is nice....a Starbucks in the lobby was a plus!

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2619D44A4C988044C110B6A4A50632D0

Superb Hotel in a tree lined street

Took a taxi from Union Station to the hotel cost around $25. When we drove into Twenty Fifth Ave at first I thought we were in the wrong street but to my great surprise this wonderful tree lined and residential area of historic Foggy Bottom accommodated The River Inn. Wonderful welcome from the staff, We were allocated a large room with an older style kitchenette and lounge area, Extremely well presented and very clean room. Bed was also very comfortable with a large work desk.Absolutely loved the room as it was well furnished and very comfortable for our 5 day stay in Washington. A very good rate with a hot breakfast included each morning in the restaurant downstairs. Location wise was excellent as we locked into the hop on hop off bus service for 3 day pass and collection point was about 12 minute walk away from the Hotel. You are only 8 minutes away from Foggy Bottom metro station with great links to the centre of Washington and to Union Station.The Hotel has an excellent restaurant however there are a number of other excellent restaurants all within 8 to 10 mins walk from the Hotel.You are also only about 15 minute walk to the river area which has lots of restaurants all with great views of the water. You are also close to the boats that take you for a cruise up the river. Of course you are very close to the infamous Watergate building for those people old enough to remember is where the Democratic Headquarters were located and the famous breakin with the late President Nixon being involved. My god is this building ugly however couldnt stop taking photos...think building has been classified on the National Trust to preserve.The Hotel also has a coin laundry in the basement which is excellent.It was a perfect location for a perfect visit to Washington DC. Great staff who are extremely helpful and very friendly. Housekeeping staff do a great job each day presenting and cleaning the room. Well done to everyone...when I come back to Washington would not stay anywhere else, from an older person it is simply superb, 11 out of 10 for service.

Superb Hotel in a tree lined street Took a taxi from Union Station to the hotel cost around $25. When we drove into Twenty Fifth Ave at first I thought we were in the wrong street but to my great surprise this wonderful tree lined and residential area of historic Foggy Bottom accommodated The River Inn. Wonderful welcome from the staff, We were allocated a large room with an older style kitchenette and lounge area, Extremely well presented and very clean room. Bed was also very comfortable with a large work desk.Absolutely loved the room as it was well furnished and very comfortable for our 5 day stay in Washington. A very good rate with a hot breakfast included each morning in the restaurant downstairs. Location wise was excellent as we locked into the hop on hop off bus service for 3 day pass and collection point was about 12 minute walk away from the Hotel. You are only 8 minutes away from Foggy Bottom metro station with great links to the centre of Washington and to Union Station.The Hotel has an excellent restaurant however there are a number of other excellent restaurants all within 8 to 10 mins walk from the Hotel.You are also only about 15 minute walk to the river area which has lots of restaurants all with great views of the water. You are also close to the boats that take you for a cruise up the river. Of course you are very close to the infamous Watergate building for those people old enough to remember is where the Democratic Headquarters were located and the famous breakin with the late President Nixon being involved. My god is this building ugly however couldnt stop taking photos...think building has been classified on the National Trust to preserve.The Hotel also has a coin laundry in the basement which is excellent.It was a perfect location for a perfect visit to Washington DC. Great staff who are extremely helpful and very friendly. Housekeeping staff do a great job each day presenting and cleaning the room. Well done to everyone...when I come back to Washington would not stay anywhere else, from an older person it is simply superb, 11 out of 10 for service.

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9840C5607B4438EAB7D899E43ACB8494

Standard Convention Hotel - good service, no charm

Stayed here with a conference for 3 nights during Austin City Limits.  The hotel's entrance, lobby, and main areas had the feel of a large, impersonal convention centre (which is exactly what it is).   My room, Rm 6001, was a standard business hotel room, offering standard amenities, but nothing luxurious. Furnishings showed modest signs of wear and tear.  The conference rate at $175 was excellent, but the third day at $249 was less so.  This room was at the end of a hallway, and due to its unique location, it had in addition to the usual large window, one behind the bed that allowed for more natural light and a feeling of spaciousness.  Blackout drapes and sheers were convenient.  This room was street side - not a great view by any means, and soemwhat noisy. For a telecommunications conglomerate, as you would expect, free wifi was provided, and the phone system was decent.  No ability to retrieve messages remotely was a surprise though, as was no message light to indicate that a message had been left.  The clock radio had a dimmer bar, so it could be dimmed for sleeping.  A fridge in the room and separate basin and toilet/tub areas were also convenient if two were sharing a room.   The jacuzzi tub was large but old style with the jets protruding up from the bottom of the tub.  Bottled water (Fiji)  at $5 was prohibitive.  Bed was comfortable, but all 4 pillows were down and provided less support than foam for us back and side sleepers.  Coffee maker, lighted make-up mirror, and room safe were provided.  Bath-robes were much appreciated.  The highlight of my experience of this hotel was the food in the buffet. It was full of  delicious variety and quality.  Top marks there. The staff were friendly and service-oriented, almost to a person. They allowed me to change rooms immediately after check-in, to shorten my stay from 4 nights to 3 without penalty, and kindly agreed to late check out (by 1.5 hours) with a smile.   I would recommend this hotel if you're looking for a basic hotel with pleasant staff and comfortable accommodations.  If you prefer a warmer more intimate and inviting ambience, or charm, look elsewhere.

Standard Convention Hotel - good service, no charm Stayed here with a conference for 3 nights during Austin City Limits.  The hotel's entrance, lobby, and main areas had the feel of a large, impersonal convention centre (which is exactly what it is).   My room, Rm 6001, was a standard business hotel room, offering standard amenities, but nothing luxurious. Furnishings showed modest signs of wear and tear.  The conference rate at $175 was excellent, but the third day at $249 was less so.  This room was at the end of a hallway, and due to its unique location, it had in addition to the usual large window, one behind the bed that allowed for more natural light and a feeling of spaciousness.  Blackout drapes and sheers were convenient.  This room was street side - not a great view by any means, and soemwhat noisy. For a telecommunications conglomerate, as you would expect, free wifi was provided, and the phone system was decent.  No ability to retrieve messages remotely was a surprise though, as was no message light to indicate that a message had been left.  The clock radio had a dimmer bar, so it could be dimmed for sleeping.  A fridge in the room and separate basin and toilet/tub areas were also convenient if two were sharing a room.   The jacuzzi tub was large but old style with the jets protruding up from the bottom of the tub.  Bottled water (Fiji)  at $5 was prohibitive.  Bed was comfortable, but all 4 pillows were down and provided less support than foam for us back and side sleepers.  Coffee maker, lighted make-up mirror, and room safe were provided.  Bath-robes were much appreciated.  The highlight of my experience of this hotel was the food in the buffet. It was full of  delicious variety and quality.  Top marks there. The staff were friendly and service-oriented, almost to a person. They allowed me to change rooms immediately after check-in, to shorten my stay from 4 nights to 3 without penalty, and kindly agreed to late check out (by 1.5 hours) with a smile.   I would recommend this hotel if you're looking for a basic hotel with pleasant staff and comfortable accommodations.  If you prefer a warmer more intimate and inviting ambience, or charm, look elsewhere.

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E82A81E0705CB9930258AE3532B2D8B3

Great Value

My daughter and I stayed here for 3 nights and were very pleased. The rooms were small, but very nice and clean. Breakfast was included, which was enough to satisfy us untill lunch. The staff, from the front desk workers to the housekeeping staff were very nice and friendly. There wasn't one time that we were in the lobby, that someone didn't speak to us. The location is great, just a few blocks from Broadway. As we were 2 woman traveling alone, we felt very safe in the neighborhood. One block over is restaurant row, which had a big variety of restaurants. I would highly recommend this hotel for lacation and value.

Great Value My daughter and I stayed here for 3 nights and were very pleased. The rooms were small, but very nice and clean. Breakfast was included, which was enough to satisfy us untill lunch. The staff, from the front desk workers to the housekeeping staff were very nice and friendly. There wasn't one time that we were in the lobby, that someone didn't speak to us. The location is great, just a few blocks from Broadway. As we were 2 woman traveling alone, we felt very safe in the neighborhood. One block over is restaurant row, which had a big variety of restaurants. I would highly recommend this hotel for lacation and value.

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E352ED326E78A2B9E13F5FC67E878BE8

Ideal location, great character, very friendly staff

The Courtyard did not disappoint. We were in easy walking distance to plenty of attractions and a block from the subway (which was a straight shot to the Phillies stadium). I often steer clear of Courtyards and other big chains as they tend to be too generic. I loved this historic building!!! It is full of character and just beautiful. The staff throughout made a genuine effort to be helpful. Our room was nice and clean. We would choose this hotel again. Bonus... good diner just 2 blocks away for a good and cheap breakfast. Hotel restaurant was, as most are, kind of pricey.

Ideal location, great character, very friendly staff The Courtyard did not disappoint. We were in easy walking distance to plenty of attractions and a block from the subway (which was a straight shot to the Phillies stadium). I often steer clear of Courtyards and other big chains as they tend to be too generic. I loved this historic building!!! It is full of character and just beautiful. The staff throughout made a genuine effort to be helpful. Our room was nice and clean. We would choose this hotel again. Bonus... good diner just 2 blocks away for a good and cheap breakfast. Hotel restaurant was, as most are, kind of pricey.

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4D01906B7FA354001C85010C3DDD25B6

The Way It Is Supposed To Be!

I've gotten to the point where when traveling, I really don't expect much. Prices are too high, accommodations are too low and there is always a problem at check it. But wait....that didn't happen at my stay at the Park Central 3/28-3/31. It all started with Drita Oroshi at reception. Charming, very pretty and efficient. She retrieved my reservation, greeted me warmly and after pointing out features of the hotel sent me on my way with her wonderful smile. My room was great, the food at the hotel restaurant was very good and my trip was off to a wonderful start. Throughout my stay, hotel staff was courteous, helpful and well informed. Normally I don’t much like travels to New York, but Drita and her colleagues made this one the best yet. I’ll stay at Park Central whenever my travels take me to the Big Apple.

The Way It Is Supposed To Be! I've gotten to the point where when traveling, I really don't expect much. Prices are too high, accommodations are too low and there is always a problem at check it. But wait....that didn't happen at my stay at the Park Central 3/28-3/31. It all started with Drita Oroshi at reception. Charming, very pretty and efficient. She retrieved my reservation, greeted me warmly and after pointing out features of the hotel sent me on my way with her wonderful smile. My room was great, the food at the hotel restaurant was very good and my trip was off to a wonderful start. Throughout my stay, hotel staff was courteous, helpful and well informed. Normally I don’t much like travels to New York, but Drita and her colleagues made this one the best yet. I’ll stay at Park Central whenever my travels take me to the Big Apple.

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8AB368D20E8F94FD13DB8B788B2EE5C8

DO NOT STAY HERE IF YOU NEED TO RECUPERATE

This is possibly the worst hotel I have ever stayed at in my life! The noise level is unbelievable - they are doing construction right now and using a power nailer and a power carpet layer all day long. Sounds like jackhammers all day long and sometimes the ceiling shakes. The 'breakfast' buffet is NOT included and costs $17. The food is mediocre and what you would find at a free motel breakfast anywhere else (bagels and such). There are three hot trays (bacon, sausage and eggs). The management staff is unapologetic about this and acts as if the customer should just quietly put up with it. The buffet staff and cleaning staff are ok.

DO NOT STAY HERE IF YOU NEED TO RECUPERATE This is possibly the worst hotel I have ever stayed at in my life! The noise level is unbelievable - they are doing construction right now and using a power nailer and a power carpet layer all day long. Sounds like jackhammers all day long and sometimes the ceiling shakes. The 'breakfast' buffet is NOT included and costs $17. The food is mediocre and what you would find at a free motel breakfast anywhere else (bagels and such). There are three hot trays (bacon, sausage and eggs). The management staff is unapologetic about this and acts as if the customer should just quietly put up with it. The buffet staff and cleaning staff are ok.

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88AE21F5EDA675247FD56487991DF35B

Classy with character, central and reasonably priced

I stayed here for three nights with my parents. The hotel staff are friendly and the lobby makes you feel like you are coming home. Our room was clean though smallish for three people. I liked the wine reception and complimentary tea and coffee in the morning. A short walk from Union Square on the edge of the Tenderloin district meaning it was easy to find reasonably priced breakfast options.

Classy with character, central and reasonably priced I stayed here for three nights with my parents. The hotel staff are friendly and the lobby makes you feel like you are coming home. Our room was clean though smallish for three people. I liked the wine reception and complimentary tea and coffee in the morning. A short walk from Union Square on the edge of the Tenderloin district meaning it was easy to find reasonably priced breakfast options.

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E49111326B5464A186A8DC15C51BEC81

Well, the cockroach was friendly

Looking at its website you would be forgiven for mistaking The Shoreham for a decently priced, good quality boutique hotel. We should all send congratulatory notes to the web designers. I imagine it was the same team that faked the Apollo 11 lunar landing, such was the level of deception. Look, it is a conveniently placed hotel and is not a hell-hole, but by the same token neither is it presenting itself (or charging itself) as an economy option. Rooms are tiny, dark and either very hot or freezing cold. I have yet to find any natural light and emerge blinking into the daylight upon exit from the place each time. The staff are clearly not happy, motivated souls who live for customer service, perhaps they just need a hug, but perhaps they also need to move on and find a career that fulfils them more. The place is tired and rather poor. It wouldnt take a lot to fix it, a little bit of sympathetic refurbishment from a designer that actually cared for humans rather than purely aesthetic, clever light management, a menu over-haul, comfortable beds and a staff change and you would be back in business. The cockroaches were pleasant however and the wifi was free. Whoop whoop.

Well, the cockroach was friendly Looking at its website you would be forgiven for mistaking The Shoreham for a decently priced, good quality boutique hotel. We should all send congratulatory notes to the web designers. I imagine it was the same team that faked the Apollo 11 lunar landing, such was the level of deception. Look, it is a conveniently placed hotel and is not a hell-hole, but by the same token neither is it presenting itself (or charging itself) as an economy option. Rooms are tiny, dark and either very hot or freezing cold. I have yet to find any natural light and emerge blinking into the daylight upon exit from the place each time. The staff are clearly not happy, motivated souls who live for customer service, perhaps they just need a hug, but perhaps they also need to move on and find a career that fulfils them more. The place is tired and rather poor. It wouldnt take a lot to fix it, a little bit of sympathetic refurbishment from a designer that actually cared for humans rather than purely aesthetic, clever light management, a menu over-haul, comfortable beds and a staff change and you would be back in business. The cockroaches were pleasant however and the wifi was free. Whoop whoop.

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C0AEC7084519CEABB84D92696C1411A1

Perfect location, outstanding service, great decor!

Found this hotel by a cruise agent showing as being near our cruise terminal. It was directly across the street! Perfect location for us. Was an outstanding, well maintained and well serviced hotel. They even offered the week long parking for cruise customers, so I didn't have to relocate our car and deal with luggage. Lobby bar service was exceptional. Sunday brunch in the hotel restaurant was amazing. Good selection in hotel restaurant for other meals as well. Front desk service, valet service, bellman and room cleaning service were all fantastic. Even loved the fact that they had a guest laundry so we could do last minute laundry before our Alaska cruise, and spend time in the hot tub in between washing/drying. The rates (room and parking) were a bit expensive, but we knew we would be paying for location, location, location. Overall, this Marriott stay was awesome!

Perfect location, outstanding service, great decor! Found this hotel by a cruise agent showing as being near our cruise terminal. It was directly across the street! Perfect location for us. Was an outstanding, well maintained and well serviced hotel. They even offered the week long parking for cruise customers, so I didn't have to relocate our car and deal with luggage. Lobby bar service was exceptional. Sunday brunch in the hotel restaurant was amazing. Good selection in hotel restaurant for other meals as well. Front desk service, valet service, bellman and room cleaning service were all fantastic. Even loved the fact that they had a guest laundry so we could do last minute laundry before our Alaska cruise, and spend time in the hot tub in between washing/drying. The rates (room and parking) were a bit expensive, but we knew we would be paying for location, location, location. Overall, this Marriott stay was awesome!

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0D180FFF52E56D8E59726260587C5EAB

Horrible costumer service and hotel was not nice.

The desk clerk (man) was not attentive at all. He did not greet us and just asked what we needed. He did not seem to care about the guest (at least us) and did not make us feel welcome. I noted that the room was for only 2 guests and brought it up to his attention and ended up paying for the third person – he didn’t even thank me for that, as all three of us were standing in front of him yet he did not notice that detail and if we were not honest we could have just left it as that. At check out, again he did not greet us or asked how our stay was, I asked for the receipt and he threw it at me across the counter! The receipt had my wrong address which he did not correct although I had hand written the correct one at the time at checking. I maintained my composure because I did not want to cause a confrontation for his unprofessional and horrible behavior which I now regret because I do not let people treat me that way. The room was not great but it wasn’t disgusting. I guess hotels are pricier in Austin and that is how we ended at the Ramada Inn. Bottom line: Never will I stay at the Ramada Inn Hotel and have already told my friends and family to never stay there either. I’m very upset and disappointed on this man’s rude behavior toward us and hope that something gets done about

Horrible costumer service and hotel was not nice. The desk clerk (man) was not attentive at all. He did not greet us and just asked what we needed. He did not seem to care about the guest (at least us) and did not make us feel welcome. I noted that the room was for only 2 guests and brought it up to his attention and ended up paying for the third person – he didn’t even thank me for that, as all three of us were standing in front of him yet he did not notice that detail and if we were not honest we could have just left it as that. At check out, again he did not greet us or asked how our stay was, I asked for the receipt and he threw it at me across the counter! The receipt had my wrong address which he did not correct although I had hand written the correct one at the time at checking. I maintained my composure because I did not want to cause a confrontation for his unprofessional and horrible behavior which I now regret because I do not let people treat me that way. The room was not great but it wasn’t disgusting. I guess hotels are pricier in Austin and that is how we ended at the Ramada Inn. Bottom line: Never will I stay at the Ramada Inn Hotel and have already told my friends and family to never stay there either. I’m very upset and disappointed on this man’s rude behavior toward us and hope that something gets done about

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219712258345134CDD8922893EB50BDD

stay was very nice

rooms were nicely done. This place has an amazing history. Loved everything about it. Rooms were not the largest but plenty of room for 2 people to enjoy.

stay was very nice rooms were nicely done. This place has an amazing history. Loved everything about it. Rooms were not the largest but plenty of room for 2 people to enjoy.

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54373D9964EAE4AB1256E55A08C5CE21

Stayed here for our Wedding Night

Pros: Location, Location, Location, Clean, Cons: Expensive Stayed here for our Wedding night. We were upgraded to a River Bend Suite. Very nice, clean hotel in the heart of the riverwalk. Quiet rooms but within walking distance to all the best restaurants, bars, clubs, etc. Definitely will bring my wife back here when we visit San Antonio in the future.

Stayed here for our Wedding Night Pros: Location, Location, Location, Clean, Cons: Expensive Stayed here for our Wedding night. We were upgraded to a River Bend Suite. Very nice, clean hotel in the heart of the riverwalk. Quiet rooms but within walking distance to all the best restaurants, bars, clubs, etc. Definitely will bring my wife back here when we visit San Antonio in the future.

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5EEA9D6E7ECF272BA0C293EB99E928E3

Trump Plaza stay on working girls budget

love the Le Parker Meridian ~ Crisp, Polished, Refined Chic Elegance with a Fun Flair! Service is the best and all the little things are fully lined up for each guest. I particulary like the large rooms with cozy and plush linens. The Gravity fitness center proivdes a top-notch workout facility right in the hotel and offers a variety of great group exercise classes. I particulary love the morning spin class! Great location - close to the N and R lines and a quick ride to downtown. Starbucks across the street is convenient as well. And above all ~ right at Central Park. Love this place and stay here whenever i am in NYC.

Trump Plaza stay on working girls budget love the Le Parker Meridian ~ Crisp, Polished, Refined Chic Elegance with a Fun Flair! Service is the best and all the little things are fully lined up for each guest. I particulary like the large rooms with cozy and plush linens. The Gravity fitness center proivdes a top-notch workout facility right in the hotel and offers a variety of great group exercise classes. I particulary love the morning spin class! Great location - close to the N and R lines and a quick ride to downtown. Starbucks across the street is convenient as well. And above all ~ right at Central Park. Love this place and stay here whenever i am in NYC.

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3AE99B124ED71006B4214FA6DE8648D9

Noisy and bit old

Stayed for two nights (Saturday and Sunday). Terrible 1st night. The bar across the street played loud music til well after midnight. To make things worse, you can hear clearly from your bed people talking in the hallway and barking dogs from room next door. Not a good night, especially after a long 20-plus hour flights. Ice machine didn't dispense ice on the second day (99 degree F day). Coffee was not refilled by the cleaning service. I first book the hotel because of the location. But it turns out to be quite a walk to the 16th street mall (downtown area), and even quite far from "Denver Bicycle" stations. If i knew all this, i would spend an extra U$10-20 to stay in, say Hilton Garden Inn. Much much better location, service, room, etc.

Noisy and bit old Stayed for two nights (Saturday and Sunday). Terrible 1st night. The bar across the street played loud music til well after midnight. To make things worse, you can hear clearly from your bed people talking in the hallway and barking dogs from room next door. Not a good night, especially after a long 20-plus hour flights. Ice machine didn't dispense ice on the second day (99 degree F day). Coffee was not refilled by the cleaning service. I first book the hotel because of the location. But it turns out to be quite a walk to the 16th street mall (downtown area), and even quite far from "Denver Bicycle" stations. If i knew all this, i would spend an extra U$10-20 to stay in, say Hilton Garden Inn. Much much better location, service, room, etc.

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26BFB67265F3D47C3FFAB46BFAF76D9D

Navy Marine Classic Stay

Great place to stay!! Very clean, nice helpful staff, wonderful management team. Centrally located between Mayport Naval Station and Downtown. Tons of Restaurants, a Mall and AMC movie theatre less than 1 mile away.

Navy Marine Classic Stay Great place to stay!! Very clean, nice helpful staff, wonderful management team. Centrally located between Mayport Naval Station and Downtown. Tons of Restaurants, a Mall and AMC movie theatre less than 1 mile away.

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2F930E83F96E3ED1EC337849F3C64599

Good service, but won't be staying again.

The stay, Friday night through Monday morning. Room(1514)- PROS: The room looked nice modern, washroom was good, washroom supplied well, nicer coffee maker. CONS: The soap in the washroom was filmy. The view was directly into another building. The headboard wall was connected to the door frame of the adjacent room so you woke up with a bang when the neighbors used the door. The room was right next to the cleaning staff supply room so there was constant bang bang from that. I booked and fully paid for my room a month in advance, how did I end up with such a terribly located room? Complaining to Hilton on that one. Transportation- Took a cab from LGA at about 1030pm. The trip cost about $31 and took about 30 minutes. If you want to save money and if you are mobile enough to take the subway. Take a cab from LGA to Astoria BLVd subway station (should be less than $10) and ride the subway into town ($2.25/ride). The way to LGA- As we had to leave back to LGA at rush hour (545pm), I inquired with concierge as to the best way to get to the airport. Conceirge said it would be tough getting a taxi and I should let them book a sedan with the hotel that cost $63. Leaving to the airport at rush hour, there were plenty of cabs still available and traffic wasn't bad. I think it took about 35-40 minutes to LGA. I feel that the concierge lied to me so that I would book the sedan with the hotel and it cost twice as much as a taxi. Location- I found the location easy access to getting around NY. It is close to both the 23rd and 28th subway stations. Walking distance to the Empire State building, Times Square and the theatre district. There are a lot of food choices on both 6th and 7th including grocery stores (whole foods) and 24 hour pharmacies nearby. Staff- In general very friendly including front desk, concierge, bell boys and cleaning staff. Rooftop Bar- My favorite part of the hotel. Great views of the NY skyline and especially Empire State building. Wasn't crowded on the Sunday night we were there, which was great for me. Expensive drinks though, $14 for a mojito. Summary- The Room and concierge/taxi situation is enough of a turnoff to stay elsewhere next time.

Good service, but won't be staying again. The stay, Friday night through Monday morning. Room(1514)- PROS: The room looked nice modern, washroom was good, washroom supplied well, nicer coffee maker. CONS: The soap in the washroom was filmy. The view was directly into another building. The headboard wall was connected to the door frame of the adjacent room so you woke up with a bang when the neighbors used the door. The room was right next to the cleaning staff supply room so there was constant bang bang from that. I booked and fully paid for my room a month in advance, how did I end up with such a terribly located room? Complaining to Hilton on that one. Transportation- Took a cab from LGA at about 1030pm. The trip cost about $31 and took about 30 minutes. If you want to save money and if you are mobile enough to take the subway. Take a cab from LGA to Astoria BLVd subway station (should be less than $10) and ride the subway into town ($2.25/ride). The way to LGA- As we had to leave back to LGA at rush hour (545pm), I inquired with concierge as to the best way to get to the airport. Conceirge said it would be tough getting a taxi and I should let them book a sedan with the hotel that cost $63. Leaving to the airport at rush hour, there were plenty of cabs still available and traffic wasn't bad. I think it took about 35-40 minutes to LGA. I feel that the concierge lied to me so that I would book the sedan with the hotel and it cost twice as much as a taxi. Location- I found the location easy access to getting around NY. It is close to both the 23rd and 28th subway stations. Walking distance to the Empire State building, Times Square and the theatre district. There are a lot of food choices on both 6th and 7th including grocery stores (whole foods) and 24 hour pharmacies nearby. Staff- In general very friendly including front desk, concierge, bell boys and cleaning staff. Rooftop Bar- My favorite part of the hotel. Great views of the NY skyline and especially Empire State building. Wasn't crowded on the Sunday night we were there, which was great for me. Expensive drinks though, $14 for a mojito. Summary- The Room and concierge/taxi situation is enough of a turnoff to stay elsewhere next time.

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87D401AFC7517B98ED8703F315E4B363

Meh

The Four Seasons is my go-to hotel anywhere, but from reading the other reviews I realised it was really better for business than pleasure. To be honest, I only stayed here because I was scared by reports of bedbugs at other hotels and I knew it would be clean (which of course it was) have a comfy bed (which it did), and good service (friendly). Teeny-tiny poorly equipped gym. Small bathroom (I am used to separate baths/showers and two sinks) despite being a suite. Problems with the telephone system. Decor a bit tired. FS is always expensive, but this is the first one I've stayed in that I felt wasn't worth the price.

Meh The Four Seasons is my go-to hotel anywhere, but from reading the other reviews I realised it was really better for business than pleasure. To be honest, I only stayed here because I was scared by reports of bedbugs at other hotels and I knew it would be clean (which of course it was) have a comfy bed (which it did), and good service (friendly). Teeny-tiny poorly equipped gym. Small bathroom (I am used to separate baths/showers and two sinks) despite being a suite. Problems with the telephone system. Decor a bit tired. FS is always expensive, but this is the first one I've stayed in that I felt wasn't worth the price.

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77E54D2F79DC20514BF55EC8D87FF3EF

Surprisingly comfortable Westin

Westin brand hotels vary greatly. From not so good to really good. The Westin Denver Downtown clearly fits in the "really good" category. I was on a business trip and checked in late in the evening. The staff was both friendly and helpful and put me on a high floor. Views aren't very good, but that was not expected either as the hotell really is downtown. Bathroom was praticallyy laid out and spotlessly clean. Bed was extremely comfortable and I slept like a baby. The bed actually was in Four Seasons class. The rest of the room felt spacious, had comfortable sitting areas and an excellent work desk. Another thing I loved about it was a well stocked private bar. This is more and more rare in America and I can't, for the life of me, understand why. I LOVE IT. You come in after business a late afternoon and the last thing you want is to go out again, or call roomservice and wait, just because you have a "beer itch" or a "chocolate itch". So this was great stuff. The morning after I was allowed a late check-out without any problem. The hotel doesn't have a restaurant, and they recommend a place around the corner for light meals. I didn't try that, but did try the Palm Restaurant downstair and it was just excellent. Location is as downtown and central for shopping as it can possibly be. Warm recommendations.

Surprisingly comfortable Westin Westin brand hotels vary greatly. From not so good to really good. The Westin Denver Downtown clearly fits in the "really good" category. I was on a business trip and checked in late in the evening. The staff was both friendly and helpful and put me on a high floor. Views aren't very good, but that was not expected either as the hotell really is downtown. Bathroom was praticallyy laid out and spotlessly clean. Bed was extremely comfortable and I slept like a baby. The bed actually was in Four Seasons class. The rest of the room felt spacious, had comfortable sitting areas and an excellent work desk. Another thing I loved about it was a well stocked private bar. This is more and more rare in America and I can't, for the life of me, understand why. I LOVE IT. You come in after business a late afternoon and the last thing you want is to go out again, or call roomservice and wait, just because you have a "beer itch" or a "chocolate itch". So this was great stuff. The morning after I was allowed a late check-out without any problem. The hotel doesn't have a restaurant, and they recommend a place around the corner for light meals. I didn't try that, but did try the Palm Restaurant downstair and it was just excellent. Location is as downtown and central for shopping as it can possibly be. Warm recommendations.

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DA98A93E6B77EBB7F471D8A47F4C17FC

The new Langham

After making our reservation, I had concerns as to whether the choice was right after reading some of the previous reviews. We arrived from a Holland America New England cruise early last Saturday morning. On our arrival we were greeted warmly by the bowler hatted doorman and the front counter staff. We decided to upgrade our classic room to a superior room, this was not a problem and were in our room within minutes. The room was very bright and pleasing. Situated in a quiet business area with easy walking access to restaurants, main tourist attractions and shops, a must visit is the Quincy wharf area, about a seven minute walk. The concierges go out of their way to assist with any requests. The renovations are nearly completed and are managed as not to be intrusive.

The new Langham After making our reservation, I had concerns as to whether the choice was right after reading some of the previous reviews. We arrived from a Holland America New England cruise early last Saturday morning. On our arrival we were greeted warmly by the bowler hatted doorman and the front counter staff. We decided to upgrade our classic room to a superior room, this was not a problem and were in our room within minutes. The room was very bright and pleasing. Situated in a quiet business area with easy walking access to restaurants, main tourist attractions and shops, a must visit is the Quincy wharf area, about a seven minute walk. The concierges go out of their way to assist with any requests. The renovations are nearly completed and are managed as not to be intrusive.

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6F64626108F13E77D66444F6FF85FB94

Very Cool Place to Stay - worth a try, i'd go back.

Recently booked a last minute trip to NY. Hotel prices were double what I wanted to pay. So i hit tripadvisor and found Yotel. What a very cool, hip, trendy NY hotel. From the moment you hit the ground floor lobby you know you've entered a not so typical place. They bellman has been replaced by a giant white wall with cubbies and robotic arm that lifts your luggage and places it in a cubby. Check in with a kiosk or go to the lobby on the 4th floor for some traditional check in. The lobby is very interesting - lighting and view outside are cool. There are two bars in the main lobby - one has at least a dozen glass room around the parameter with their own flat screen and couches. The other has sushi tables and a really cool vibe. Just outside the bar is a huge rooftop terrace - summer months would be awesome here. At night cool vibie music filled the bars and lobby area, in the morning the music was replaced with nature sounds like birds chirping etc. The rooms are very cool. They call them "pods" picture a really cool cruise chip cabin style room. My bed was a combination of couch and bed. press a button on the wall and it transformed into one or the other. The shower was a glass cube - three sides completely visible and a view outside. I ate sushi at the bar - excellent! Breakfast the next morning was standard but very good as well. Every floor has their own refreshment station.

Very Cool Place to Stay - worth a try, i'd go back. Recently booked a last minute trip to NY. Hotel prices were double what I wanted to pay. So i hit tripadvisor and found Yotel. What a very cool, hip, trendy NY hotel. From the moment you hit the ground floor lobby you know you've entered a not so typical place. They bellman has been replaced by a giant white wall with cubbies and robotic arm that lifts your luggage and places it in a cubby. Check in with a kiosk or go to the lobby on the 4th floor for some traditional check in. The lobby is very interesting - lighting and view outside are cool. There are two bars in the main lobby - one has at least a dozen glass room around the parameter with their own flat screen and couches. The other has sushi tables and a really cool vibe. Just outside the bar is a huge rooftop terrace - summer months would be awesome here. At night cool vibie music filled the bars and lobby area, in the morning the music was replaced with nature sounds like birds chirping etc. The rooms are very cool. They call them "pods" picture a really cool cruise chip cabin style room. My bed was a combination of couch and bed. press a button on the wall and it transformed into one or the other. The shower was a glass cube - three sides completely visible and a view outside. I ate sushi at the bar - excellent! Breakfast the next morning was standard but very good as well. Every floor has their own refreshment station.

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A228596DC78F0637F17CBE8286B56299

Single female traveler

Pros: -Every employee that I spoke with was helpful and kind, from the check-in staff to the shuttle driver. -Great breakfast buffet--it was included in the rate that I use for business travel. -Remarkably quiet rooms, considering it's right next to LAX. -As a Priority Rewards Club member (silver), got a coupon for complimentary wine, beer or coffee. -Smooth check-in and check-out. Cons: -The only thing that didn't go well doesn't reflect upon the hotel staff; it's more about the actions of two parents who took their young children to the hotel's gym. -The gym has a posted sign that includes several rules, among them that children aren't allowed, and that hotel staff do not monitor the space. When I went there, there were a few other hotel guests, including a family with 2 parents and 4 young children. The parents let the kids do whatever they wanted, and they were all over the equipment. The youngest child, who looked to be about 3 or 4, was on the treadmill most of the time, and her parents did not keep an eye on her. -I've yet to stay at a hotel with a staff-monitored gym, and I know that the hotel mgmt. isn't liable for these parents' actions. It was just difficult to watch what happened, out of concern for the kids' safety.

Single female traveler Pros: -Every employee that I spoke with was helpful and kind, from the check-in staff to the shuttle driver. -Great breakfast buffet--it was included in the rate that I use for business travel. -Remarkably quiet rooms, considering it's right next to LAX. -As a Priority Rewards Club member (silver), got a coupon for complimentary wine, beer or coffee. -Smooth check-in and check-out. Cons: -The only thing that didn't go well doesn't reflect upon the hotel staff; it's more about the actions of two parents who took their young children to the hotel's gym. -The gym has a posted sign that includes several rules, among them that children aren't allowed, and that hotel staff do not monitor the space. When I went there, there were a few other hotel guests, including a family with 2 parents and 4 young children. The parents let the kids do whatever they wanted, and they were all over the equipment. The youngest child, who looked to be about 3 or 4, was on the treadmill most of the time, and her parents did not keep an eye on her. -I've yet to stay at a hotel with a staff-monitored gym, and I know that the hotel mgmt. isn't liable for these parents' actions. It was just difficult to watch what happened, out of concern for the kids' safety.

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1BBDB132AF53E78302C9AB692DEF8FA8

Way better than expected

Went down with a group to the Milford Plaza March 10th-12th 2012 I let the group leader make the reservation. This was my first stay at this location and I must say I was highly impressed with the rooms. Which was once known as a flea bag hotel is now boutique style. Still under reno's, very clean carpeted floor,nice bed and although small,a very efficient bathroom & deep tub for soaking after a long day of walking and shopping Can't think of a complaint about this place or it's location. Close to Times Square's hustle and bustle.Loads of restaurants and bars,maybe too much activity.You can hear the vibration of the city from your room Great hotel for value in one of the best city's...

Way better than expected Went down with a group to the Milford Plaza March 10th-12th 2012 I let the group leader make the reservation. This was my first stay at this location and I must say I was highly impressed with the rooms. Which was once known as a flea bag hotel is now boutique style. Still under reno's, very clean carpeted floor,nice bed and although small,a very efficient bathroom & deep tub for soaking after a long day of walking and shopping Can't think of a complaint about this place or it's location. Close to Times Square's hustle and bustle.Loads of restaurants and bars,maybe too much activity.You can hear the vibration of the city from your room Great hotel for value in one of the best city's...

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ED1506DA4D47CDB8ECF74F4033CC8209

Great location, few extras, unique interior

We reserved a room here because my wife and her friend were competing in the Rock n Roll Half Marathon. The location was convenient for the race and the perfect place to call your home base when exploring the Gaslamp area. We enjoyed the San Diego Beer Co. right across the street from the hotel As with most large downtown areas, the charge for parking was steep. If you only need access to San Diego, then there is no need to rent a car if you stay here. Public transportation is easy enough to get you to the main places. We wanted to visit La Jolla and Coronado- so a rental car was necessary. The room was a good size. The bed was comfortable and the bathroom was updated. The view was bad- just into a back alley. The internet was not reliable... connection seemed to come and go. My biggest complaint about the room was the hallway noise. Anytime anyone opens or closes their door, you can hear it in your room. Conversations in the hallways are also audible inside your room. Luckily, we were on the end of the hallway- so we did not hear this noise all the time. But if you stay in a room near the middle of the hallway, be prepared for hallway noise. The staff members were always very helpful. Despite the cost of the parking, all the valets were great. The bartender was helpful with restaurant suggestions. The interior of the hotel was interesting. It was fascinating to explore their vault and look at some of the old pictures. Just a pretty lobby to sit in. There is no breakfast included in your rate. However, the buffet in the restaurant was a good value. I recommend eating there. Omelet bar and other tasty options. My wife used the workout facility, but in general, there are not a lot of extras here. However, when you are so close to so many great bars, restaurants, and shopping areas- you don't really need to hang out in the hotel anyway. Pros: Wonderful location, friendly staff, unique interior Cons: Expensive parking, hallway noise, very few extras

Great location, few extras, unique interior We reserved a room here because my wife and her friend were competing in the Rock n Roll Half Marathon. The location was convenient for the race and the perfect place to call your home base when exploring the Gaslamp area. We enjoyed the San Diego Beer Co. right across the street from the hotel As with most large downtown areas, the charge for parking was steep. If you only need access to San Diego, then there is no need to rent a car if you stay here. Public transportation is easy enough to get you to the main places. We wanted to visit La Jolla and Coronado- so a rental car was necessary. The room was a good size. The bed was comfortable and the bathroom was updated. The view was bad- just into a back alley. The internet was not reliable... connection seemed to come and go. My biggest complaint about the room was the hallway noise. Anytime anyone opens or closes their door, you can hear it in your room. Conversations in the hallways are also audible inside your room. Luckily, we were on the end of the hallway- so we did not hear this noise all the time. But if you stay in a room near the middle of the hallway, be prepared for hallway noise. The staff members were always very helpful. Despite the cost of the parking, all the valets were great. The bartender was helpful with restaurant suggestions. The interior of the hotel was interesting. It was fascinating to explore their vault and look at some of the old pictures. Just a pretty lobby to sit in. There is no breakfast included in your rate. However, the buffet in the restaurant was a good value. I recommend eating there. Omelet bar and other tasty options. My wife used the workout facility, but in general, there are not a lot of extras here. However, when you are so close to so many great bars, restaurants, and shopping areas- you don't really need to hang out in the hotel anyway. Pros: Wonderful location, friendly staff, unique interior Cons: Expensive parking, hallway noise, very few extras

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F0BF41E3F77604C293DBC87F01650537

Great Location and Wonderful Staff

The majority of the places I wanted/needed to go were all within walking distance which was great. It was my first time in downtown Philly and of course I wanted to see the Liberty Bell which was right across the street to my surprise. All of the staff members we encountered were all very friendly and welcoming which made the stay even more enjoyable.

Great Location and Wonderful Staff The majority of the places I wanted/needed to go were all within walking distance which was great. It was my first time in downtown Philly and of course I wanted to see the Liberty Bell which was right across the street to my surprise. All of the staff members we encountered were all very friendly and welcoming which made the stay even more enjoyable.

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CC7AFFDC72F28451A37EF157F35D3126

Surprisingly great hotel for business and, of course, a little fun

Stayed here for a business trip. Very convenient access to the blue line subway makes getting to midtown and penn station a breeze. Very friendly and helpful staff. When my newspaper wasn't delivered one morning, one my way out someone at the front desk handed my paper and said here you go Mr. XXX without my saying anything. I was concerned about noise from the pool area affecting me, but this was a non-issue. Great place to host folks for drinks, as you'd expect. All in all a great stay and I look forward to staying here again.

Surprisingly great hotel for business and, of course, a little fun Stayed here for a business trip. Very convenient access to the blue line subway makes getting to midtown and penn station a breeze. Very friendly and helpful staff. When my newspaper wasn't delivered one morning, one my way out someone at the front desk handed my paper and said here you go Mr. XXX without my saying anything. I was concerned about noise from the pool area affecting me, but this was a non-issue. Great place to host folks for drinks, as you'd expect. All in all a great stay and I look forward to staying here again.

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165ECE25441A154DF6A906592D1B03A9

Strictly business

The Doubletree is an older hotel near the San José Airport. My guess is that it is 25 or so years old and it does show its wear. My first unpleasant experience was arriving at the Registration area. There was no luggage assistance available. After unloading the vehicle that brought me there and dragging the luggage to the curb myself I was approached by a very rude female employee who demanded the keys to the vehicle that had brought me. I stated that the vehicle was only there to drop me off and would leave in a minute. The employee got very gruff and said that it did not matter and grabbed the keys out of my drivers hand. We said our goodbye’s and when my driver went to get her keys back no one was available to give them to her. Mind you that this was about a minute after they were taken. We asked the first Valet we saw for the key and they had to go find someone else to give them to us. This stupid and unnecessary inconvenience made me angry, what a nice Doubletree welcome for my first day of vacation! This is a very big, cold, strictly business hotel. The front desk was cordial and got us our key quickly, we were the only customer at the desk. The room was about a quarter mile from the entry. Entering the room the air smelled like cleaning fluid. It also smelled of tobacco smoke. The rug was warn. The room had a nice bathroom with adequate counter space. We looked for a snack bar but didn’t find one. A golf cart would be necessary to do a proper search for any of their services. We didn’t use any of their services as we didn’t find any welcoming us. The next morning, the airport shuttle was efficient and prompt and we got to the airport in plenty of time.

Strictly business The Doubletree is an older hotel near the San José Airport. My guess is that it is 25 or so years old and it does show its wear. My first unpleasant experience was arriving at the Registration area. There was no luggage assistance available. After unloading the vehicle that brought me there and dragging the luggage to the curb myself I was approached by a very rude female employee who demanded the keys to the vehicle that had brought me. I stated that the vehicle was only there to drop me off and would leave in a minute. The employee got very gruff and said that it did not matter and grabbed the keys out of my drivers hand. We said our goodbye’s and when my driver went to get her keys back no one was available to give them to her. Mind you that this was about a minute after they were taken. We asked the first Valet we saw for the key and they had to go find someone else to give them to us. This stupid and unnecessary inconvenience made me angry, what a nice Doubletree welcome for my first day of vacation! This is a very big, cold, strictly business hotel. The front desk was cordial and got us our key quickly, we were the only customer at the desk. The room was about a quarter mile from the entry. Entering the room the air smelled like cleaning fluid. It also smelled of tobacco smoke. The rug was warn. The room had a nice bathroom with adequate counter space. We looked for a snack bar but didn’t find one. A golf cart would be necessary to do a proper search for any of their services. We didn’t use any of their services as we didn’t find any welcoming us. The next morning, the airport shuttle was efficient and prompt and we got to the airport in plenty of time.

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DCC5A54118413CE834A0B4408CA44ADE

Average Washington Hotel

My stay here was nothing special. The staff and the whole experience itself was mechanical. People just going around doing their "JOB" The rooms were not up to standards of Hyatt with some broken furniture and poor stained carpets. The table looked worn out. The hotel has a nice location, not too close to the power hub and somewhere in the business district. The breakfast is decent and nice. Not many restaurants inside the hotel complex which is an issue especially if you check in tired after a long flight and do not want to go out. There is a nice piano in the centre of the lobby surrounded by the water body but I did not see anyone playing it even once during my stay. On the whole an average place

Average Washington Hotel My stay here was nothing special. The staff and the whole experience itself was mechanical. People just going around doing their "JOB" The rooms were not up to standards of Hyatt with some broken furniture and poor stained carpets. The table looked worn out. The hotel has a nice location, not too close to the power hub and somewhere in the business district. The breakfast is decent and nice. Not many restaurants inside the hotel complex which is an issue especially if you check in tired after a long flight and do not want to go out. There is a nice piano in the centre of the lobby surrounded by the water body but I did not see anyone playing it even once during my stay. On the whole an average place

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BFF96D6A6E5DCD6031B60E81DF748467

Nice resort and excellent staff!

I was there with a friend for 5 days so we could enjoy the spa and get some well deserved relaxation. When we arrived we asked for the 5th or 6th floor since I we wanted a good view. They accomodated us by giving us the 6th floor pool and mountain view. It was beautiful! Even though we were near the lobby and pool, I have to say the noice level was almost zero. We used the spa for massages and facials. It was also very nice and we did get the appointmens we wanted, although it was a little crowded (i think due to a convention.) We had sushi in the lounge which had live music almost every day we were there. Great people watching. The lazy river was fun. Be sure to try the big coconut rimmed drink at the pool. My only complaint is that we liked going to Scottsdale and that was a little farther then I'd have liked.

Nice resort and excellent staff! I was there with a friend for 5 days so we could enjoy the spa and get some well deserved relaxation. When we arrived we asked for the 5th or 6th floor since I we wanted a good view. They accomodated us by giving us the 6th floor pool and mountain view. It was beautiful! Even though we were near the lobby and pool, I have to say the noice level was almost zero. We used the spa for massages and facials. It was also very nice and we did get the appointmens we wanted, although it was a little crowded (i think due to a convention.) We had sushi in the lounge which had live music almost every day we were there. Great people watching. The lazy river was fun. Be sure to try the big coconut rimmed drink at the pool. My only complaint is that we liked going to Scottsdale and that was a little farther then I'd have liked.

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3BF1B667135AC485ADCB0508E3A6F754

good choice for budget travel

We stayed at Hotel 17 for 5 days in June. Overall I thought it was good value for money and would recommend it. It’s a two star hotel, so you can’t expect anything fancy but it worked fairly well for us. Pros - The location is the best thing about this hotel - near the East Village, just two blocks from a subway stop and less than 10 minutes walk from Union Square. There are lots of great restaurants and good shopping in walking distance, and the hotel is on a residential street so it doesn’t feel like a tourist area at all. The neighbourhood felt very safe at all times. I was expecting a very small room and was pleasantly surprised with the space we had. Not big, but there was a desk, sidetable, TV and sink with mirror. Everything we needed. Even though the hotel seemed quite full, access to shared bathrooms was not a problem, there was only one or two times when we had to wait even a moment to use one. Rooms were clean (no bedbugs, which I always worry about) and staff were reasonably friendly and helpful. We were on the sixth floor, there is an old elevator which was a bit slow but seemed reliable. No real noise from other guests at all, or from outside. Cons - The bed was pretty small, especially for two tall people like us. The bed was also not terribly comfortable - okay for a night or two but gets a little tough for more than that. There is air conditioning but the unit was quite noisy and not totally effective (although to be fair we were there during a massive heat wave). There is also wifi, but it was unavailable for two days and even when working it was pretty slow. Upgrading this service would be a major plus for the hotel.

good choice for budget travel We stayed at Hotel 17 for 5 days in June. Overall I thought it was good value for money and would recommend it. It’s a two star hotel, so you can’t expect anything fancy but it worked fairly well for us. Pros - The location is the best thing about this hotel - near the East Village, just two blocks from a subway stop and less than 10 minutes walk from Union Square. There are lots of great restaurants and good shopping in walking distance, and the hotel is on a residential street so it doesn’t feel like a tourist area at all. The neighbourhood felt very safe at all times. I was expecting a very small room and was pleasantly surprised with the space we had. Not big, but there was a desk, sidetable, TV and sink with mirror. Everything we needed. Even though the hotel seemed quite full, access to shared bathrooms was not a problem, there was only one or two times when we had to wait even a moment to use one. Rooms were clean (no bedbugs, which I always worry about) and staff were reasonably friendly and helpful. We were on the sixth floor, there is an old elevator which was a bit slow but seemed reliable. No real noise from other guests at all, or from outside. Cons - The bed was pretty small, especially for two tall people like us. The bed was also not terribly comfortable - okay for a night or two but gets a little tough for more than that. There is air conditioning but the unit was quite noisy and not totally effective (although to be fair we were there during a massive heat wave). There is also wifi, but it was unavailable for two days and even when working it was pretty slow. Upgrading this service would be a major plus for the hotel.

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05C9A91ADC25C33D1861DF9E12C8EAB7

Well worth the price

We spotted this hotel on our previous trip to Boston a few years back, and decided we would try and stay there if we returned. So we booked five nights to end our trip, which started in New York and Chicago. Lovely public spaces, and friendly, professional service. We were in room 1607 with a city view. Lovely room, comfortable bed and plenty of space. We used the Sea Grille restaurant for breakfast and dinner as well as the bar for dinner on one evening. Food was generally good and service as high quality as you would expect from this hotel. Our only criticism would be that the waffles for breakfast were dry and chewy. We are quite casual, down to earth people, and in some other top-end hotels have found the service a bit condescending, but here it was friendly, helpful and faultless. The concierge team are outstanding and always keen to help. We were lucky enough to be taken by Rafik to the airport in one of the hotel cars. He took us for a quick trip through the Italian quarter as we had not had the chance to visit. When we return to Boston, there can be no other hotel to go to.

Well worth the price We spotted this hotel on our previous trip to Boston a few years back, and decided we would try and stay there if we returned. So we booked five nights to end our trip, which started in New York and Chicago. Lovely public spaces, and friendly, professional service. We were in room 1607 with a city view. Lovely room, comfortable bed and plenty of space. We used the Sea Grille restaurant for breakfast and dinner as well as the bar for dinner on one evening. Food was generally good and service as high quality as you would expect from this hotel. Our only criticism would be that the waffles for breakfast were dry and chewy. We are quite casual, down to earth people, and in some other top-end hotels have found the service a bit condescending, but here it was friendly, helpful and faultless. The concierge team are outstanding and always keen to help. We were lucky enough to be taken by Rafik to the airport in one of the hotel cars. He took us for a quick trip through the Italian quarter as we had not had the chance to visit. When we return to Boston, there can be no other hotel to go to.

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2667249408A798CEE1261EC522C61837

Good hotel with small cut backs

Wee stayed for two nights at TheWestin Copley Place. The hotel has a great location and we were lucky to get a corner room with view to back bay and eastward. I cannot really complain about anything. The room was great, the bar was well equipped and very friendly personnel. We used the good concierge service, too. My average rating is just caused by the high room rates that are asking for. This is even above 5 star hotels in NYC! I would only recommend to stay in this hotel if you get a good price.

Good hotel with small cut backs Wee stayed for two nights at TheWestin Copley Place. The hotel has a great location and we were lucky to get a corner room with view to back bay and eastward. I cannot really complain about anything. The room was great, the bar was well equipped and very friendly personnel. We used the good concierge service, too. My average rating is just caused by the high room rates that are asking for. This is even above 5 star hotels in NYC! I would only recommend to stay in this hotel if you get a good price.

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9F644946FF5E31438B15B4B5EF6328EE

I expected more

I expected a lot more from an Intercontinental. While the lobby looks nice and the ballrooms were very recently renovated, the rooms are quite dated and disappointing. The layout of our room was strange - you couldn't leave the bathroom door open because if you opened the door to the room it would bang the bathroom door! Apparently this happened to a lot of people because there was a groove worn in the bathroom door where the lock on the front door had hit it repeatedly. The bathroom was poorly lit with a small shower - just felt "icky." The hotel restaurant is not worth the money - expensive, food is poor quality, although service is very good.

I expected more I expected a lot more from an Intercontinental. While the lobby looks nice and the ballrooms were very recently renovated, the rooms are quite dated and disappointing. The layout of our room was strange - you couldn't leave the bathroom door open because if you opened the door to the room it would bang the bathroom door! Apparently this happened to a lot of people because there was a groove worn in the bathroom door where the lock on the front door had hit it repeatedly. The bathroom was poorly lit with a small shower - just felt "icky." The hotel restaurant is not worth the money - expensive, food is poor quality, although service is very good.

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082D0F69CD7D1660C19F75A8E55B4F6C

On the beach. What more is there to say?

Try to find a better price for a better location in Venice or Santa Monica. Anyone who says this place is expensive hasn't looked at the price of other beach hotels in the area (though prices in the winter are a better deal than the summer.) You walk out the door and you're on the Venice boardwalk, with nothing but sand, ocean and mountains as you look out toward the horizon. (Of course, that means you're also in the thick of the Venice crowds in the summer.) The rooms are small, but the views can make up for it. And the staff is extra friendly, specializing in laid-back California style. The parking lot is challenging unless you have a small car, but there's plenty of nearby parking on the street if you're willing to walk a few blocks. .If you're going to LA and staying downtown or Hollywood or anywhere else, give yourself a treat and spend at least one night on the beach at the Cadillac Hotel. If the weather's nice, you'll have a hard time dragging yourself away.

On the beach. What more is there to say? Try to find a better price for a better location in Venice or Santa Monica. Anyone who says this place is expensive hasn't looked at the price of other beach hotels in the area (though prices in the winter are a better deal than the summer.) You walk out the door and you're on the Venice boardwalk, with nothing but sand, ocean and mountains as you look out toward the horizon. (Of course, that means you're also in the thick of the Venice crowds in the summer.) The rooms are small, but the views can make up for it. And the staff is extra friendly, specializing in laid-back California style. The parking lot is challenging unless you have a small car, but there's plenty of nearby parking on the street if you're willing to walk a few blocks. .If you're going to LA and staying downtown or Hollywood or anywhere else, give yourself a treat and spend at least one night on the beach at the Cadillac Hotel. If the weather's nice, you'll have a hard time dragging yourself away.

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E1208555D421CC2ADDC2E06F1C16F66B

Fantastic hotel

We were given a complimentary upgrade to the 54th floor because it was our 10th wedding anniversary. Impeccably clean, roomy, comfortable and wonderful hotel room. There's everything you could need there. Would definitely stay again. It offers amazing views of the 9/11 memorial site and also of the harbour.

Fantastic hotel We were given a complimentary upgrade to the 54th floor because it was our 10th wedding anniversary. Impeccably clean, roomy, comfortable and wonderful hotel room. There's everything you could need there. Would definitely stay again. It offers amazing views of the 9/11 memorial site and also of the harbour.

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9F89E0F623C05B727673D9D7089C981A

Very good location and nice clean room

Amazing hotel - very good location, nice and not too small room. Clean, friendly and helpful services! I would give 5, but the only thing I didn't like, it was noisy at night, in december 2010 it was much more quiet over there! The muffins for breakfast were very good and tasty!.

Very good location and nice clean room Amazing hotel - very good location, nice and not too small room. Clean, friendly and helpful services! I would give 5, but the only thing I didn't like, it was noisy at night, in december 2010 it was much more quiet over there! The muffins for breakfast were very good and tasty!.

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8301DD326B842E65D8903A174DEDFB51

Great location for a first visit to NYC

As a frequent visitor to NYC this hotel was chosen carefully it's location as my fellow travellers had never been to New York before. I wanted them to be in the heart of the city and experience the wow factor of Times Square. And the location of this hotel had the desired effect. The hotel rooms were large by NYC standards, however we did have newly renovated KIng rooms. They were clean and tidy. I e mailed a couple of days before to request renovated rooms. The only downsides of the room were the heat, it was far too warm. Also the shower was either boiling hot or Freezing cold. These are 2 minor gripes and did not spoil our stay. We did use the consierge desk however her information was incorrect. We wanted to reserve a table at 'The View' restaurant. I had already done my research into the dress code for this restaurant before our trip and the dress code was 'casual' or 'Dress Jeans'. The lady at consierge desk asked if the men had dinner jackets or lounge suits as they were required. I told her the information I had direct from the restaurant but she was adamant that she could not make us a reservation without appropriate dress. She suggested going to 'the Lounge' at 'The View'. I said we didnt really want a buffet and she told us it was not a buffet but A la Carte. I had read something different on their website but thought she must know better.So we opted to go to 'The Lounge' at the view. When we arrived it was cocktails and a buffet and you did not need dinner jackets or loung suits to get into the restaurant part. But you did need a reservation for the restaurant. I should have gone with my own information and taken no notice of her. Consequently we did not use consierge services again. Overall a great hotel location, lovely bar 'the Rum Bar' , nice rooms for your first visit to NYC. However I like to try different hotels each time I go and find being right in the madness of Times Square not my first choice. I would recommend this hotel for a first visit to New York.

Great location for a first visit to NYC As a frequent visitor to NYC this hotel was chosen carefully it's location as my fellow travellers had never been to New York before. I wanted them to be in the heart of the city and experience the wow factor of Times Square. And the location of this hotel had the desired effect. The hotel rooms were large by NYC standards, however we did have newly renovated KIng rooms. They were clean and tidy. I e mailed a couple of days before to request renovated rooms. The only downsides of the room were the heat, it was far too warm. Also the shower was either boiling hot or Freezing cold. These are 2 minor gripes and did not spoil our stay. We did use the consierge desk however her information was incorrect. We wanted to reserve a table at 'The View' restaurant. I had already done my research into the dress code for this restaurant before our trip and the dress code was 'casual' or 'Dress Jeans'. The lady at consierge desk asked if the men had dinner jackets or lounge suits as they were required. I told her the information I had direct from the restaurant but she was adamant that she could not make us a reservation without appropriate dress. She suggested going to 'the Lounge' at 'The View'. I said we didnt really want a buffet and she told us it was not a buffet but A la Carte. I had read something different on their website but thought she must know better.So we opted to go to 'The Lounge' at the view. When we arrived it was cocktails and a buffet and you did not need dinner jackets or loung suits to get into the restaurant part. But you did need a reservation for the restaurant. I should have gone with my own information and taken no notice of her. Consequently we did not use consierge services again. Overall a great hotel location, lovely bar 'the Rum Bar' , nice rooms for your first visit to NYC. However I like to try different hotels each time I go and find being right in the madness of Times Square not my first choice. I would recommend this hotel for a first visit to New York.

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A7E0B21B2F13BA412354662E5EE81DDD

Would check in again

$109 plus tax for two people for one night. Check in 2:00PM. Check out 12:00PM. reservations not necessary. no cash. Small but clean and decent room with queen bed, cable tv, radio, bathroom with shower/tub, sink, toilet, hairdryer, coffee, soap, shampoo. Continental breakfast 6-10am. Would check in again.

Would check in again $109 plus tax for two people for one night. Check in 2:00PM. Check out 12:00PM. reservations not necessary. no cash. Small but clean and decent room with queen bed, cable tv, radio, bathroom with shower/tub, sink, toilet, hairdryer, coffee, soap, shampoo. Continental breakfast 6-10am. Would check in again.

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641758DC74EBC2D64870715B5B378F86

Would definitely stay again!

A friend and I stayed at the Sheraton Columbus for the Hot Chocolate Run on November 18th. We were very, very happy with our stay and are already planning on staying again next year and telling our friends to stay here as well. Check-in was a breeze, our rooms were large, clean with very comfortable beds and a nice view of some beautiful architecture. Plus we were only a 1-2 minute walk to the start & finish of the race. The hotel offered us a pasta buffet the night before the race, which we took advantage of and were very happy with. Upon check out, the valet service was backed up for a 30-45 minute wait, but we were offered to pick up our car ourselves, which was no problem for us. We were glad they offered us this option. Overall, we were quite happy with our stay!

Would definitely stay again! A friend and I stayed at the Sheraton Columbus for the Hot Chocolate Run on November 18th. We were very, very happy with our stay and are already planning on staying again next year and telling our friends to stay here as well. Check-in was a breeze, our rooms were large, clean with very comfortable beds and a nice view of some beautiful architecture. Plus we were only a 1-2 minute walk to the start & finish of the race. The hotel offered us a pasta buffet the night before the race, which we took advantage of and were very happy with. Upon check out, the valet service was backed up for a 30-45 minute wait, but we were offered to pick up our car ourselves, which was no problem for us. We were glad they offered us this option. Overall, we were quite happy with our stay!

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D444B42BBFCD32CA580D578A9840EDEF

Good things come in small packages

Loved this hotel. It's in a great location. I got off the Copley station, and the hotel was just steps away. It's in the heart of shopping and dining and beautiful old churches. From a financial standpoint, it's the best deal I could find in Boston, too. Other hotels I checked out were so expensive, even the basic hotel chains, but the Charlesmark was about half the cost. People who like large, grande dame hotels will not like it, though. The rooms are tiny. Closet space is minimal. The lobby is not much. But the small room was hip, functional and comfortable, and I'd rather have a few extra hundreds in my pocket than a doorman and brass chandeliers. My room on the 4th floor was very quiet too, considering that the bar downstairs is jamming on a Saturday night. Wow, this place is a hotspot. So I will definitely stay here again when I return to Boston.

Good things come in small packages Loved this hotel. It's in a great location. I got off the Copley station, and the hotel was just steps away. It's in the heart of shopping and dining and beautiful old churches. From a financial standpoint, it's the best deal I could find in Boston, too. Other hotels I checked out were so expensive, even the basic hotel chains, but the Charlesmark was about half the cost. People who like large, grande dame hotels will not like it, though. The rooms are tiny. Closet space is minimal. The lobby is not much. But the small room was hip, functional and comfortable, and I'd rather have a few extra hundreds in my pocket than a doorman and brass chandeliers. My room on the 4th floor was very quiet too, considering that the bar downstairs is jamming on a Saturday night. Wow, this place is a hotspot. So I will definitely stay here again when I return to Boston.

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BF83039F5A923769181A4F17AF950459

Great Stay

Very nice hotel in a great location. Entire staff was friendly and the valet crew was great. The hotel put me on a top floor and noise was not a factor. It is a bit expensive in the restaurant and for valet parking but for the location it isn't out of line. There are plenty restaurants and activities as the hotel is in a prime Gaslamp Quarter location. The only detractor is no airport shuttle or I'd give it 5 stars. I'll definitely choose this hotel in the future.

Great Stay Very nice hotel in a great location. Entire staff was friendly and the valet crew was great. The hotel put me on a top floor and noise was not a factor. It is a bit expensive in the restaurant and for valet parking but for the location it isn't out of line. There are plenty restaurants and activities as the hotel is in a prime Gaslamp Quarter location. The only detractor is no airport shuttle or I'd give it 5 stars. I'll definitely choose this hotel in the future.

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B8E4AC716E93321D018AB4E985E0B985

Nice location & nice rooms

This Marriott has been the "go to" property for most of my friends and colleagues. Let's start with location - the hotel is centrally located to most of the tourist destinations that you want to go to. It's right next to The Reading Terminal, seriously just a few steps away. The lobby is pretty large, there's a lounge area downstairs, a restaurant that has decent food, fedex & starbucks all in the lobby of the hotel. The staff is super nice & will definitely go out of their way to help make you feel at home. The rooms (I've only stayed in a King room) are pretty spacious & clean. The beds are super comfy as are the pillows. Stop by the concierge lounge for refreshments if you have access. They generally have a decent spread of desserts in the evening, also a decent breakfast in the morning. For such a big property, it's pretty calm and quiet once you get up to your room as most of the folks in the hotel are business travelers.

Nice location & nice rooms This Marriott has been the "go to" property for most of my friends and colleagues. Let's start with location - the hotel is centrally located to most of the tourist destinations that you want to go to. It's right next to The Reading Terminal, seriously just a few steps away. The lobby is pretty large, there's a lounge area downstairs, a restaurant that has decent food, fedex & starbucks all in the lobby of the hotel. The staff is super nice & will definitely go out of their way to help make you feel at home. The rooms (I've only stayed in a King room) are pretty spacious & clean. The beds are super comfy as are the pillows. Stop by the concierge lounge for refreshments if you have access. They generally have a decent spread of desserts in the evening, also a decent breakfast in the morning. For such a big property, it's pretty calm and quiet once you get up to your room as most of the folks in the hotel are business travelers.

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C1C526DB883606777424C76A80BEE2F4

Last minute booking

We arrived late without a reservation. The room rate was good and the front desk staff were very helpful and told us all we needed to know. We had a second floor King room which has clean, pleasant and well appointed. The bed was comfortable and the room was quiet despite being on the front.

Last minute booking We arrived late without a reservation. The room rate was good and the front desk staff were very helpful and told us all we needed to know. We had a second floor King room which has clean, pleasant and well appointed. The bed was comfortable and the room was quiet despite being on the front.

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E432B6B6FAFCA97E7E50F603B7CC9CCF

Stayed twice here - both booked through Hotwire

Have stayed twice at the Westin Grand Central - this used to be the New York Helmsley Hotel in Midtown East. The first time I stayed here, it was just at the beginning of the renovation and I had some issues checking in and with room, but those were related to the conversion. The second time, I stayed in August 2012 - I was there the day they re-launched the Westin. Pros: Great Westin rooms, Heavenly Bed, good amenities and service. Cons: no restaurant and bar when I stayed there (check with the Hotel), and the location is a little boring if you're looking for NYC excitement. All-in-all, decent hotel if it's the right area, and has all the Westin/SPG perks.

Stayed twice here - both booked through Hotwire Have stayed twice at the Westin Grand Central - this used to be the New York Helmsley Hotel in Midtown East. The first time I stayed here, it was just at the beginning of the renovation and I had some issues checking in and with room, but those were related to the conversion. The second time, I stayed in August 2012 - I was there the day they re-launched the Westin. Pros: Great Westin rooms, Heavenly Bed, good amenities and service. Cons: no restaurant and bar when I stayed there (check with the Hotel), and the location is a little boring if you're looking for NYC excitement. All-in-all, decent hotel if it's the right area, and has all the Westin/SPG perks.

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0D6F9A3FE07618C15FB3F8421FEFA7F4

Decent night's stay

Stayed here at the Rodeway Inn for one night since my girlfriend was sworn in (citizenship naturalization) the next morning at the Los Angeles Convention Center. We enjoyed the king suite (room 104), especially for the total price of $124.73. Not bad for being a little over a mile from the convention center. The room was clean with a microwave and refrigerator, and the bed was comfortable. The water was hot when we took a shower in the morning. The suite had a separate room in it with a couch, chair and big screen TV. Since it is downtown Los Angeles, the location is not ritzy. But we felt safe since the property (besides the driveway entrance) was entirely surrounded by a high metal fence. The continental breakfast was very basic, which is not suprising given the price of this hotel. In other words, "you get what you pay for" applies here. When we checked out in the morning, the kind gentleman behind the counter graciously made a couple of copies for us at no charge. All the staff at this location were friendly and courteous. As a point of information, it took five minutes to drive from this hotel to the convention center at 8:00 a.m. We paid $10.00 for all day parking a couple blocks from the convention center. Be aware that the closer you get to the convention center, the higher the price for parking!

Decent night's stay Stayed here at the Rodeway Inn for one night since my girlfriend was sworn in (citizenship naturalization) the next morning at the Los Angeles Convention Center. We enjoyed the king suite (room 104), especially for the total price of $124.73. Not bad for being a little over a mile from the convention center. The room was clean with a microwave and refrigerator, and the bed was comfortable. The water was hot when we took a shower in the morning. The suite had a separate room in it with a couch, chair and big screen TV. Since it is downtown Los Angeles, the location is not ritzy. But we felt safe since the property (besides the driveway entrance) was entirely surrounded by a high metal fence. The continental breakfast was very basic, which is not suprising given the price of this hotel. In other words, "you get what you pay for" applies here. When we checked out in the morning, the kind gentleman behind the counter graciously made a couple of copies for us at no charge. All the staff at this location were friendly and courteous. As a point of information, it took five minutes to drive from this hotel to the convention center at 8:00 a.m. We paid $10.00 for all day parking a couple blocks from the convention center. Be aware that the closer you get to the convention center, the higher the price for parking!

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BCA670800786C14206678C3A13A24B52

Kristana the concierge was wonderful!

My wife and I stayed here for a few days after a pretty rough month. I contacted the hotel to see if a few things could be arranged for us, and Kristana came through in the biggest of ways! She was great to deal with, and got everything we wanted done to perfection. I wish we would have had more time to stay at this hotel, but we would definitely stay here again when we are in San Diego!

Kristana the concierge was wonderful! My wife and I stayed here for a few days after a pretty rough month. I contacted the hotel to see if a few things could be arranged for us, and Kristana came through in the biggest of ways! She was great to deal with, and got everything we wanted done to perfection. I wish we would have had more time to stay at this hotel, but we would definitely stay here again when we are in San Diego!

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4D16051C1E24355FB58BB7D51996AEB2

Travelers Beware!

Double caution - I booked two rooms through get-a-room.com (where I had previously had a good experience) and told them that I needed one room with a walk out shower for my 85 year old mother who was traveling with us. She is not handicapped or in a wheel chair, just can't maneuver in and out of a bath tub. They do have rooms with a walk out shower, but you would think that either Marrakech or get-a-room could have told me that not only does the hotel not have an elevator, but you need to climb two long flight of stairs just to get to the lobby to check in! And, the day we checked in, one of those rooms wasn't available on the lobby level so it would have meant even more stairs! Rather than just trying to sell rooms, one or the other should have cared enough to actually listen to the client's needs. Not acceptable. I agree with the traveler who characterized this as an upgraded hostel - small rooms (some REALLY small and dark/cave-like), noisy halls, no amenities, etc. A couple of positive notes: I found the rooms clean enough, but the highest marks go to the staff - professional, polite - bell staff in particular could not have been more helpful. Too bad whoever took the call from get-a-room originally couldn't have mentioned that an 85 year old woman may have some issues with their many flights of steps. I made the mistake of not reading Tripadvisor in advance - that won't happen again!

Travelers Beware! Double caution - I booked two rooms through get-a-room.com (where I had previously had a good experience) and told them that I needed one room with a walk out shower for my 85 year old mother who was traveling with us. She is not handicapped or in a wheel chair, just can't maneuver in and out of a bath tub. They do have rooms with a walk out shower, but you would think that either Marrakech or get-a-room could have told me that not only does the hotel not have an elevator, but you need to climb two long flight of stairs just to get to the lobby to check in! And, the day we checked in, one of those rooms wasn't available on the lobby level so it would have meant even more stairs! Rather than just trying to sell rooms, one or the other should have cared enough to actually listen to the client's needs. Not acceptable. I agree with the traveler who characterized this as an upgraded hostel - small rooms (some REALLY small and dark/cave-like), noisy halls, no amenities, etc. A couple of positive notes: I found the rooms clean enough, but the highest marks go to the staff - professional, polite - bell staff in particular could not have been more helpful. Too bad whoever took the call from get-a-room originally couldn't have mentioned that an 85 year old woman may have some issues with their many flights of steps. I made the mistake of not reading Tripadvisor in advance - that won't happen again!

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C48EC522C2CC2814FB60F6FA127A9780

Just doesn't quite make it

I agree with some of the other reviewers that suggest that you won't hate this hotel - but doubt you'll love it either. Perhaps we got off to a bad start as despite being a member of their loyalty program and entitled to a room upgrade and my only request being for a quiet room we were put in a room on a low floor on the busy street side - we had a terrible night with the noise - it was almost as if the window was open. That said the next day the staff handled our request for a quieter room (on the back side of the hotel) well and I would recommend you push this point if you don't like a noisy room. The rooms are adequate if a little small and a bit tired and the whole place has a dated feel to it. Thankfully we managed to book a deal that reduced the onsite parking to half price of $19 a day but at $38 it could be a factor for some. We had 2 rooms and had an incident where we came home in the late afternoon to one of our rooms being unlocked, with the door catch propping it open. The manager was most apologetic but it could have been a real issue if someone had decided to make their way in there for whatever reason. On the plus side the staff were helpful, the hotel is well located and we enjoyed our time in the onsite bar that has meals available. Check your invoice though as we were billed for calls we hadn't made. There is also an onsite self serve laundry which was most welcome. In summary if you get a great deal give it a try - but we'll probably be staying elsewhere next time.

Just doesn't quite make it I agree with some of the other reviewers that suggest that you won't hate this hotel - but doubt you'll love it either. Perhaps we got off to a bad start as despite being a member of their loyalty program and entitled to a room upgrade and my only request being for a quiet room we were put in a room on a low floor on the busy street side - we had a terrible night with the noise - it was almost as if the window was open. That said the next day the staff handled our request for a quieter room (on the back side of the hotel) well and I would recommend you push this point if you don't like a noisy room. The rooms are adequate if a little small and a bit tired and the whole place has a dated feel to it. Thankfully we managed to book a deal that reduced the onsite parking to half price of $19 a day but at $38 it could be a factor for some. We had 2 rooms and had an incident where we came home in the late afternoon to one of our rooms being unlocked, with the door catch propping it open. The manager was most apologetic but it could have been a real issue if someone had decided to make their way in there for whatever reason. On the plus side the staff were helpful, the hotel is well located and we enjoyed our time in the onsite bar that has meals available. Check your invoice though as we were billed for calls we hadn't made. There is also an onsite self serve laundry which was most welcome. In summary if you get a great deal give it a try - but we'll probably be staying elsewhere next time.

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2A6C20B4286D664FBD13C2334AF08D25

Happy Birthday weekend at the Omni!

Booked a last-minute room thru hotwire for the weekend to celebrate my 40th birthday. Online the Omni is rated as a 4.5 star hotel, I would definitely give this hotel a strong 4 star rating overall (If their hot tub repair was complete i would agree with the 4.5). Anywho, my dear fiancee contacted the hotel and told them it was my b-day and these lovely people responded in such a kind way; there was champagne on ice and a sweet treat left for me (It was a nice start to my birthday weekend)! The staff was very professional and friendly. The rooms were superbly clean,the sheets were soft and the mattresses were very comfortable. I called down to ask for additional hypoallergenic pillows and they were delivered within 5 minutes, I showed the housekeeper a spot on the top sheet (a hot dryer burned them?) and she changed it right away. the mattresses passed my "bedbug" inspection (I pull sheets back and check mattress and boxspring,wall and headboard this is a must!),the corners around the room were not dusty, the caulking around the tub and fixtures was clean and fresh (no mold), the floors were vacuumed daily, furniture dust free, the toiletries and towels were decent quality and restored daily,the bathroom floors and fixtures sparkled, and turndown service was offered every night (although no chocolate or mint left...lol). We could not hear our neighbors through the walls, which was awesome. the only noise we heard was thru the front door occasionally when someone walked by. Needless to say I'm a neat freak and the cleanliness, comfort and attention to detail here was awesome, I stay in many hotels and I can honestly say that I felt as comfortable here as I do in my own home, which is rare. we had the breakfast buffet at the hotel restaurant 676 which was very reasonable and delicious. valet parking was a bit high but it is to be expected, they brought our car up very quickly and they would literally swarm us to insure we safely got into our vehicle as the street can be busy at times. I would return to this hotel in a heartbeat and recommend it to anyone whether your traveling for business or pleasure

Happy Birthday weekend at the Omni! Booked a last-minute room thru hotwire for the weekend to celebrate my 40th birthday. Online the Omni is rated as a 4.5 star hotel, I would definitely give this hotel a strong 4 star rating overall (If their hot tub repair was complete i would agree with the 4.5). Anywho, my dear fiancee contacted the hotel and told them it was my b-day and these lovely people responded in such a kind way; there was champagne on ice and a sweet treat left for me (It was a nice start to my birthday weekend)! The staff was very professional and friendly. The rooms were superbly clean,the sheets were soft and the mattresses were very comfortable. I called down to ask for additional hypoallergenic pillows and they were delivered within 5 minutes, I showed the housekeeper a spot on the top sheet (a hot dryer burned them?) and she changed it right away. the mattresses passed my "bedbug" inspection (I pull sheets back and check mattress and boxspring,wall and headboard this is a must!),the corners around the room were not dusty, the caulking around the tub and fixtures was clean and fresh (no mold), the floors were vacuumed daily, furniture dust free, the toiletries and towels were decent quality and restored daily,the bathroom floors and fixtures sparkled, and turndown service was offered every night (although no chocolate or mint left...lol). We could not hear our neighbors through the walls, which was awesome. the only noise we heard was thru the front door occasionally when someone walked by. Needless to say I'm a neat freak and the cleanliness, comfort and attention to detail here was awesome, I stay in many hotels and I can honestly say that I felt as comfortable here as I do in my own home, which is rare. we had the breakfast buffet at the hotel restaurant 676 which was very reasonable and delicious. valet parking was a bit high but it is to be expected, they brought our car up very quickly and they would literally swarm us to insure we safely got into our vehicle as the street can be busy at times. I would return to this hotel in a heartbeat and recommend it to anyone whether your traveling for business or pleasure

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F1AFE5B7594E22C30E5FBF533291D1E5

Great service...but too expensive

During a recent family trip to the northwest, my goal was to save the best for the last. Since the best in this case was also the most expensive hotel on our stay, we could only afford one night at the Hotel 1000. To be fair, the hotel staff and service at the Hotel 1000 was the best of all the places we stayed at during out vacation. Cudos to Keith at that front desk for making our dinner reservations and also somehow working in complimentary appetizers for us! The cookies and milk at bed time was also a nice touch. However, while the service was good, I still can't justify the $430 we paid for a room that looked out to the wall of the building next door. During our vacation, we stayed at other nearby hotels in Seattle with a room as nice, if not nicer for almost $140 cheaper. Based on this, I would not recommend the 1000 unless you manage to get an awesome room deal somewhere or have money to burn.

Great service...but too expensive During a recent family trip to the northwest, my goal was to save the best for the last. Since the best in this case was also the most expensive hotel on our stay, we could only afford one night at the Hotel 1000. To be fair, the hotel staff and service at the Hotel 1000 was the best of all the places we stayed at during out vacation. Cudos to Keith at that front desk for making our dinner reservations and also somehow working in complimentary appetizers for us! The cookies and milk at bed time was also a nice touch. However, while the service was good, I still can't justify the $430 we paid for a room that looked out to the wall of the building next door. During our vacation, we stayed at other nearby hotels in Seattle with a room as nice, if not nicer for almost $140 cheaper. Based on this, I would not recommend the 1000 unless you manage to get an awesome room deal somewhere or have money to burn.

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59A70870D9049AB36FC56D4357181DF5

Good location

The location was great as it was close to all. Be careful, whenever you ask someone, they say it is a 15 minute walk. It is a little longer than that, but still walkable. The service was outstanding. The staff went out of their way to help!. The rooms were spacious and comfortable. I know you don't book rooms based on amenities, but it was nice that they had toothpaste in the rooms (thoughtful!!). We stayed on business, so the room rate was good, but the prices on the food, drink, etc are on the higher side. It was great to have a bar and restaurant right in the hotel. Would stay here again.

Good location The location was great as it was close to all. Be careful, whenever you ask someone, they say it is a 15 minute walk. It is a little longer than that, but still walkable. The service was outstanding. The staff went out of their way to help!. The rooms were spacious and comfortable. I know you don't book rooms based on amenities, but it was nice that they had toothpaste in the rooms (thoughtful!!). We stayed on business, so the room rate was good, but the prices on the food, drink, etc are on the higher side. It was great to have a bar and restaurant right in the hotel. Would stay here again.

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E6FB682FAE13D056523C1B0D497C2BF5

Great staff

We has a very difficult time getting our room booked through hotels.com. We waited in the hotel lobby for 2.5 hours waiting on our confirmation to come through. We were pretty upset. The bartender Zachery and the lady at the first desk Brittney were very helpful. They understood the frustration and helped us out any way that they could. Once hotels.com finally corrected their mistake, we were able to enjoy our room and beautiful hotel. I will stay here again because of the friendly staff. I just will never use hotels.com again.

Great staff We has a very difficult time getting our room booked through hotels.com. We waited in the hotel lobby for 2.5 hours waiting on our confirmation to come through. We were pretty upset. The bartender Zachery and the lady at the first desk Brittney were very helpful. They understood the frustration and helped us out any way that they could. Once hotels.com finally corrected their mistake, we were able to enjoy our room and beautiful hotel. I will stay here again because of the friendly staff. I just will never use hotels.com again.

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DD55329DBA6A51508ECBF4B6F9FE4438

Loud but nice

I stayed in a room on the front side of the hotel on the second floor. It was a nice, clean, and comfortable room but was very noisy. The train station next door meant that late at night and early in the morning you could hear the train and the announcements. The radiator in the bathroom made lots of noises through the night as well. My room was small, but well furnished. I am not a light sleeper and was very tired the week that I stayed here so all the noise didn't bother me too much, but this is something to keep in mind if noise keeps you awake.

Loud but nice I stayed in a room on the front side of the hotel on the second floor. It was a nice, clean, and comfortable room but was very noisy. The train station next door meant that late at night and early in the morning you could hear the train and the announcements. The radiator in the bathroom made lots of noises through the night as well. My room was small, but well furnished. I am not a light sleeper and was very tired the week that I stayed here so all the noise didn't bother me too much, but this is something to keep in mind if noise keeps you awake.

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7E7A66A01C4F3C0F7B7DB62A054DC7A1

Very nice stay

I gave this hotel a 5 star rating, because you can leave your car here for 14 nights!! for the price of a one night stay $99.00, in covered parking...That is incredible, since airports charge you about $10-$15 a day. Sure you can get an off site parking place for cheaper than the airport, but it's so nice having the shuttle straight back to your hotel, especially if your staying there on your return leg. The neighborhood is not great, don't go to the bowling alley next door...scary. If you're going there soon...ask for a renovated room, unexpectedly very nice. The pool is in the middle of this U-shaped property and it's not heated, The fitness room looked good. The staff was fabulous!! The hotel is literally 5 minutes form the airport. If you do like to party and have time, go straight down 4th street to downtown. We went out for pizza at the 4th street pizza. It was Saturday night and there was a club on every corner that was hopping. We're too old for clubbing ; ) but. if you're still into that, it looked like a fun place to party. Minus the gang looking element, but you're going to find that in any environment like that. Great place to just park, sleep and fly~

Very nice stay I gave this hotel a 5 star rating, because you can leave your car here for 14 nights!! for the price of a one night stay $99.00, in covered parking...That is incredible, since airports charge you about $10-$15 a day. Sure you can get an off site parking place for cheaper than the airport, but it's so nice having the shuttle straight back to your hotel, especially if your staying there on your return leg. The neighborhood is not great, don't go to the bowling alley next door...scary. If you're going there soon...ask for a renovated room, unexpectedly very nice. The pool is in the middle of this U-shaped property and it's not heated, The fitness room looked good. The staff was fabulous!! The hotel is literally 5 minutes form the airport. If you do like to party and have time, go straight down 4th street to downtown. We went out for pizza at the 4th street pizza. It was Saturday night and there was a club on every corner that was hopping. We're too old for clubbing ; ) but. if you're still into that, it looked like a fun place to party. Minus the gang looking element, but you're going to find that in any environment like that. Great place to just park, sleep and fly~

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2F3060A2AA0FB206A844908E2F845BB6

Great Value

Pleasantly suprised by hotel, was bit dubious owning to what we paid for 3 nights, but excellent value for money. Reception staff were pleasant and helpful. Free wireless connection and free computer with printer in lobby (used for online check in). Complementry breakfast was good with cereal, fruit and danish pastries. Rooms were fine, with no cleanliness issues or other problems except sliding wardrobe door which didn't want to slide. Coffee machine in room with coffee provided. Excellent location right next to the old town with free parking. Would stay there again if going back to San Diego.

Great Value Pleasantly suprised by hotel, was bit dubious owning to what we paid for 3 nights, but excellent value for money. Reception staff were pleasant and helpful. Free wireless connection and free computer with printer in lobby (used for online check in). Complementry breakfast was good with cereal, fruit and danish pastries. Rooms were fine, with no cleanliness issues or other problems except sliding wardrobe door which didn't want to slide. Coffee machine in room with coffee provided. Excellent location right next to the old town with free parking. Would stay there again if going back to San Diego.

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24D30931E53AE92992FBBF2B068270C4

A few pointers to keep in mind

First, we got a terrific deal on the room at L'Enfant and the room was fabulous, wish we could have stayed three or four nights to get full enjoyment. We had a corner room on the nearly topmost floor with view of Potomac--however, on a weekend the food court (fast food places) may be closed so other than the two restaurants IN the hotel, other eating places are a haul--be prepared. Second, if you have a deal on the parking as we did, you must take your first ticket from self-park to the desk so they can program your room card and let you swipe in and out of garage, HOWEVER, when entering garage, use the LEFT most ramp, it has the swiper, not the right hand side. No one told me that so I wound up with an additional self-park ticket. Other than that you can use the Metro in the Promenade level to go anywhere. Oh, TV was not necessarily visible form the bed placed where it was in a cabinet directly in front of a sofa.

A few pointers to keep in mind First, we got a terrific deal on the room at L'Enfant and the room was fabulous, wish we could have stayed three or four nights to get full enjoyment. We had a corner room on the nearly topmost floor with view of Potomac--however, on a weekend the food court (fast food places) may be closed so other than the two restaurants IN the hotel, other eating places are a haul--be prepared. Second, if you have a deal on the parking as we did, you must take your first ticket from self-park to the desk so they can program your room card and let you swipe in and out of garage, HOWEVER, when entering garage, use the LEFT most ramp, it has the swiper, not the right hand side. No one told me that so I wound up with an additional self-park ticket. Other than that you can use the Metro in the Promenade level to go anywhere. Oh, TV was not necessarily visible form the bed placed where it was in a cabinet directly in front of a sofa.

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74E65BCC012E0E5AD43C284115767462

Fantastic!

We stayed 5 nights at the hotel and I could not fault their service. The room was stunning, the bed amazingly comfortable, the bathroom lovely and the staff extremely helpful, polite and friendly! It was centrally located especially if using the subway. Fairly close to Times Square too. Will hopefully be going back to NY next year and will definitely stay again. The Wheeltapper Bar was convenient for that morning coffee, and sports - if that's your thing - and the staff welcoming! Thank you for making my first stay in NY amazing!

Fantastic! We stayed 5 nights at the hotel and I could not fault their service. The room was stunning, the bed amazingly comfortable, the bathroom lovely and the staff extremely helpful, polite and friendly! It was centrally located especially if using the subway. Fairly close to Times Square too. Will hopefully be going back to NY next year and will definitely stay again. The Wheeltapper Bar was convenient for that morning coffee, and sports - if that's your thing - and the staff welcoming! Thank you for making my first stay in NY amazing!

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4DCA5B08FEA666B4E4592404B1724EB5

A Great Experience

I want to thank the US Grant staff for such a memorable birthday. My girlfriends and I stayed there in August and the staff made us feel welcomed and special. We have traveled together and stayed at many luxury hotels but their service & friendliness has made for a better experience than anywhere else we've stayed. We loved the rooms and the plush bedding. We enjoyed their very hip lounge but did not get a chance to check out their award winning art gallery. Thanks for a wonderful memory. We are still raving about it! The Fantastic Four

A Great Experience I want to thank the US Grant staff for such a memorable birthday. My girlfriends and I stayed there in August and the staff made us feel welcomed and special. We have traveled together and stayed at many luxury hotels but their service & friendliness has made for a better experience than anywhere else we've stayed. We loved the rooms and the plush bedding. We enjoyed their very hip lounge but did not get a chance to check out their award winning art gallery. Thanks for a wonderful memory. We are still raving about it! The Fantastic Four

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DC1CE6467B45B8E017AB565AB40FB954

A Great Hotel

Myself & my Daughter stayed for 5 nights and loved it, the free cookies & tea/coffee went down a storm with her :) staff were great, spoke with Rory a couple of times asking directions and how best to get to places, nothing was too much trouble. just across the way from union square, cable car stops almost outside the door, a few blocks up from powell st station... easy walk with a wheeled case. wallgreens few doors away incase you need anything, liquor store round the corner if you want a couple of beers to take back. Ate at Sears next door among other places and found the Steak amazing :) rooms spotlessly cleaned everyday (thank you room attendent enjoy the mintballs) if i went back to san francisco without any question this is where i would want to stay. thank you for a great stay.

A Great Hotel Myself & my Daughter stayed for 5 nights and loved it, the free cookies & tea/coffee went down a storm with her :) staff were great, spoke with Rory a couple of times asking directions and how best to get to places, nothing was too much trouble. just across the way from union square, cable car stops almost outside the door, a few blocks up from powell st station... easy walk with a wheeled case. wallgreens few doors away incase you need anything, liquor store round the corner if you want a couple of beers to take back. Ate at Sears next door among other places and found the Steak amazing :) rooms spotlessly cleaned everyday (thank you room attendent enjoy the mintballs) if i went back to san francisco without any question this is where i would want to stay. thank you for a great stay.

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05144BB873C0F8E05B146E3AB2AF2D48

Great Stay!

Stayed here for four nights from September 3 -7, 2012 for our first visit to Chicago. We were very pleased with the hotel and the location was great. Everything was within walking distance. We had a corner room on the 9th floor and it was clean, bright and modern. I don't understand other comments that the rooms were dark and dated, unless the hotel is under renovation, which I saw no indication of. The breakfast was good and the cocktails in the evening were great (thought I do have to say a few of the nights, the snacks at the evening cocktails were definitely a bit on the cheap side e.g.: stale popcorn). For those who complained that the lines at breakfast and evening cocktails were long -- this should be expected when there is free food and booze. The line for evening cocktails moved fairly quickly, but if you wanted the fresh-made omelette in the morning, it did take a while. The only thing that really annoyed me was the fact that WiFi cost $15 per day. We did not bother to get it, even though we brought a laptop, but in this day and age no hotel should charge for WiFi. Overall a great hotel and would definitely stay here again and recommend to anyone travelling to Chicago.

Great Stay! Stayed here for four nights from September 3 -7, 2012 for our first visit to Chicago. We were very pleased with the hotel and the location was great. Everything was within walking distance. We had a corner room on the 9th floor and it was clean, bright and modern. I don't understand other comments that the rooms were dark and dated, unless the hotel is under renovation, which I saw no indication of. The breakfast was good and the cocktails in the evening were great (thought I do have to say a few of the nights, the snacks at the evening cocktails were definitely a bit on the cheap side e.g.: stale popcorn). For those who complained that the lines at breakfast and evening cocktails were long -- this should be expected when there is free food and booze. The line for evening cocktails moved fairly quickly, but if you wanted the fresh-made omelette in the morning, it did take a while. The only thing that really annoyed me was the fact that WiFi cost $15 per day. We did not bother to get it, even though we brought a laptop, but in this day and age no hotel should charge for WiFi. Overall a great hotel and would definitely stay here again and recommend to anyone travelling to Chicago.

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88190E2CDCAE5B43C9FD8284951C3418

Good place to stay in downtown Ft. Worth

My wife was in Dallas for training for her new job so I drove out Memorial Day weekend to see her and have some fun. Everyone recommended going to Ft. Worth to the Stockyards but the cab fare from our hotel in Hurst was going to be very expensive so I used my Marriott points to get a room at the Courtyard downtown. It is an older hotel that has been renovated so the rooms are small but are very nice. The staff was very helpful in telling us what to see and where to go and getting us cabs. The hotel is very convenient to walk to Sundance Square and just enjoy the awesome downtown Ft. Worth area. We ended up staying another night and really enjoyed our stay. Not fancy but definitely a good place to land in Ft. Worth.

Good place to stay in downtown Ft. Worth My wife was in Dallas for training for her new job so I drove out Memorial Day weekend to see her and have some fun. Everyone recommended going to Ft. Worth to the Stockyards but the cab fare from our hotel in Hurst was going to be very expensive so I used my Marriott points to get a room at the Courtyard downtown. It is an older hotel that has been renovated so the rooms are small but are very nice. The staff was very helpful in telling us what to see and where to go and getting us cabs. The hotel is very convenient to walk to Sundance Square and just enjoy the awesome downtown Ft. Worth area. We ended up staying another night and really enjoyed our stay. Not fancy but definitely a good place to land in Ft. Worth.

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4A82E218BB7CBA17F048938DCCA6DEA8

Perfection beyond my wildest expectations.

I should preface this review by saying that I am a complete hotel snob. It takes a LOT to impress me. I travel often for business and I'm lucky to have parents who worked in advertising and took us on travel. I'm also from NY originally, so that says a lot. :) My girlfriend was visiting LA for the first time and we wanted to have the full Hollywood experience. We decided to book a hotel and spend the night partying at some fun places on the Boulevard. But how to choose a place? I called several hotels and was so unimpressed by the insanely high rates and their horrible attitudes. The tone of my Roosevelt experience was set by Janie when I first called Reservations. She was so genuinely kind and interested in my trip - who does that? She didn't treat me like just another guest, she made me feel valued even as a first timer. She helped us secure a room and even offered suggestions for restaurants/parties in the area - including the incredible Roosevelt pool party that I'd been to before and loved. :) When we arrived at the hotel, valet was smooth and easy. And the woman at the front desk didn't look down at our straight-from-the-beach attire. In fact - she even offered to upgrade our room at no cost! From a boring king deluxe to... a cabana suite. A POOLSIDE CABANA SUITE. Yeah. Cabana suite upgrade. SERIOUSLY? This stuff doesn't happen in real life. It was every bit as gorgeous in person as it was in my dreams. Spotlessly clean, comfy bedroom, huge dining/sitting room, outdoor lounge with firepit and the sickest waterfall shower I've ever experienced (sorry, W Hotel). I would marry that shower if it let me. We spent our whole time at the Saturday pool party with our sliding door open. Combine this with a sick DJ? We didn't want to sleep, ever. The crowd was good, the bartenders were on point, and we met lots of new people. Pretty much all locals too - it wasn't a tourist spot. The staff was awesome too and let us chill outside until past 2AM. And then we sat by our firepit for another two hours. On Sunday we just hung out by the pool and blissed out. I can't say enough good things about that pool both daytime and night time. I do have to emphasize how impressed we were by the staff. Every whim you have is catered to. We wanted our firepit lit? Done in five minutes by maintenance. Bartenders? Attentive and whipping out flawless cocktails within minutes. Room service? 20 minutes. Valet? 10 minutes. At peak checkout time. And everyone had a smile about them. It was like Disneyland with style. We ordered room service for every meal so we didn't have to leave the room. They were incredibly fast (even on a Saturday night) and everything was hot and fresh. The baked eggs were my favorite of our many meals, but my BFF was impressed by their large seasonal fruit plate. You know how they're usually skimpy and all cantaloupe? They had a million berries and lots of other options. Yeah... she needed to try my grilled cheese with short rib. It was such a perfect trip, a perfect experience, perfect girls weekend, perfect everything. You will not find a better value or experience in Hollywood - or anywhere really. Everyone we encountered had similar experiences with the wonderful staff and spacious rooms - even those in the tower. I've spent the last two weeks touting the Roosevelt to every single person I've encountered. I'm going to be a loyal Thompson hotel girl for life. I've already booked a room there for my birthday in December. :)

Perfection beyond my wildest expectations. I should preface this review by saying that I am a complete hotel snob. It takes a LOT to impress me. I travel often for business and I'm lucky to have parents who worked in advertising and took us on travel. I'm also from NY originally, so that says a lot. :) My girlfriend was visiting LA for the first time and we wanted to have the full Hollywood experience. We decided to book a hotel and spend the night partying at some fun places on the Boulevard. But how to choose a place? I called several hotels and was so unimpressed by the insanely high rates and their horrible attitudes. The tone of my Roosevelt experience was set by Janie when I first called Reservations. She was so genuinely kind and interested in my trip - who does that? She didn't treat me like just another guest, she made me feel valued even as a first timer. She helped us secure a room and even offered suggestions for restaurants/parties in the area - including the incredible Roosevelt pool party that I'd been to before and loved. :) When we arrived at the hotel, valet was smooth and easy. And the woman at the front desk didn't look down at our straight-from-the-beach attire. In fact - she even offered to upgrade our room at no cost! From a boring king deluxe to... a cabana suite. A POOLSIDE CABANA SUITE. Yeah. Cabana suite upgrade. SERIOUSLY? This stuff doesn't happen in real life. It was every bit as gorgeous in person as it was in my dreams. Spotlessly clean, comfy bedroom, huge dining/sitting room, outdoor lounge with firepit and the sickest waterfall shower I've ever experienced (sorry, W Hotel). I would marry that shower if it let me. We spent our whole time at the Saturday pool party with our sliding door open. Combine this with a sick DJ? We didn't want to sleep, ever. The crowd was good, the bartenders were on point, and we met lots of new people. Pretty much all locals too - it wasn't a tourist spot. The staff was awesome too and let us chill outside until past 2AM. And then we sat by our firepit for another two hours. On Sunday we just hung out by the pool and blissed out. I can't say enough good things about that pool both daytime and night time. I do have to emphasize how impressed we were by the staff. Every whim you have is catered to. We wanted our firepit lit? Done in five minutes by maintenance. Bartenders? Attentive and whipping out flawless cocktails within minutes. Room service? 20 minutes. Valet? 10 minutes. At peak checkout time. And everyone had a smile about them. It was like Disneyland with style. We ordered room service for every meal so we didn't have to leave the room. They were incredibly fast (even on a Saturday night) and everything was hot and fresh. The baked eggs were my favorite of our many meals, but my BFF was impressed by their large seasonal fruit plate. You know how they're usually skimpy and all cantaloupe? They had a million berries and lots of other options. Yeah... she needed to try my grilled cheese with short rib. It was such a perfect trip, a perfect experience, perfect girls weekend, perfect everything. You will not find a better value or experience in Hollywood - or anywhere really. Everyone we encountered had similar experiences with the wonderful staff and spacious rooms - even those in the tower. I've spent the last two weeks touting the Roosevelt to every single person I've encountered. I'm going to be a loyal Thompson hotel girl for life. I've already booked a room there for my birthday in December. :)

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58A9D2063107D24A37D9925ABEC6F506

Dissatisfied

THe hotel it self was fine, help was good. We left our Ipad when we checked out and call the next day. IT took the hotel 5 calls on my part and 11 days before we got it back. They charged me shipping even thou we checked out a whole day early. Which I feel is the cheap way to go as we had paid for two nights and only stayed one night and checked out before 12pm. THey could have sold that room over again. Marye Newfield

Dissatisfied THe hotel it self was fine, help was good. We left our Ipad when we checked out and call the next day. IT took the hotel 5 calls on my part and 11 days before we got it back. They charged me shipping even thou we checked out a whole day early. Which I feel is the cheap way to go as we had paid for two nights and only stayed one night and checked out before 12pm. THey could have sold that room over again. Marye Newfield

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F13DC2B315D3B354A2B5F6967E384A8E

Disappointing stay with the Roosevelt

My mother and I booked a once in a life time trip to New York, and were suffiecently impressed with the hotels website when booking. On arrival, we were disappointed to see how different the website and real life version where. The hotel is 'tired', and the only saving grace was the fantastic conceirge- 'Michael' who was kind, incredibly helpful and gave fantastic recommendations. The peak of the disappointment, was during the night before my birthday at 3:30am in the morning 4 very drunk and loud men started banging on our door (which was intimidating for 2 women on their own) and being sick outside the door. The next morning, when we reported this to reception, the receptionist made it very clear that the hotel didn't care about what had happened. The mess was cleaned up- eventually, but the hotel room and corridor stank of vomit for the next 3 days, which made us in turn feel ill. Although some staff at the hotel were lovely (the cleaners for example), the receptionists were rude and made it very clear that they were not there to help you. A disappointing stay in a hotel that looked so promising.

Disappointing stay with the Roosevelt My mother and I booked a once in a life time trip to New York, and were suffiecently impressed with the hotels website when booking. On arrival, we were disappointed to see how different the website and real life version where. The hotel is 'tired', and the only saving grace was the fantastic conceirge- 'Michael' who was kind, incredibly helpful and gave fantastic recommendations. The peak of the disappointment, was during the night before my birthday at 3:30am in the morning 4 very drunk and loud men started banging on our door (which was intimidating for 2 women on their own) and being sick outside the door. The next morning, when we reported this to reception, the receptionist made it very clear that the hotel didn't care about what had happened. The mess was cleaned up- eventually, but the hotel room and corridor stank of vomit for the next 3 days, which made us in turn feel ill. Although some staff at the hotel were lovely (the cleaners for example), the receptionists were rude and made it very clear that they were not there to help you. A disappointing stay in a hotel that looked so promising.

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DD7BC7B3AF121C1352C7BE990998EB43

Ideal location but extremely loud!

We are a couple in our early 30's that booked through Hotwire on a friend's recommendation and Hotel Fusion is what we got. After booking, we read reviews and instantly regretted using Hotwire but we didn't have a choice so we rolled with it and hoped for the best. We stayed at Fusion Jan 10, 11 & 12. This was our first trip to SF and this was also our 10 year anniversary. We had let the hotel know ahead of time that we'd prefer a 4th or 5th floor room (based on reviews) and that we'd be arriving late (11pm-ish). We were assured our request would be honoured. Upon arrival, we were told our room on the 4th floor was given away (despite the room was already paid in full a month in advance) so we were given a room on the 3rd floor with a room with a king size bed and plenty of room, which was nice. But seeing as the room was on the 3rd floor, overlooked Ellis Street and the nightclub below, we were subjected to being woken up 3-5 times a night because of street noise from the nightclub - and we were there mid-week (Tues, Wed, Thurs)!!! We are really easy going but when you just want to sleep due to a busy day of sight-seeing and jet jag, the noise was excessive and we were relieved we only booked this hotel 3 nights. I can't imagine staying there on a Fri & Sat. The positives are that it's an ideal location for shopping, public transportation, restaurants, landmarks, etc. The room was clean and a decent size. There is a continental breakfast that is just okay so we didn't bother. I did see instant oatmeal, oranges, apples, lots of pastries and coffee/tea/orange juice/apple juice. We didn't use the fitness centre but there really isn't much in there. I wouldn't recommend this hotel to couples, families or for business - it's just too loud. Possibly a student break crowd? We loved SF but would look somewhere else to stay.

Ideal location but extremely loud! We are a couple in our early 30's that booked through Hotwire on a friend's recommendation and Hotel Fusion is what we got. After booking, we read reviews and instantly regretted using Hotwire but we didn't have a choice so we rolled with it and hoped for the best. We stayed at Fusion Jan 10, 11 & 12. This was our first trip to SF and this was also our 10 year anniversary. We had let the hotel know ahead of time that we'd prefer a 4th or 5th floor room (based on reviews) and that we'd be arriving late (11pm-ish). We were assured our request would be honoured. Upon arrival, we were told our room on the 4th floor was given away (despite the room was already paid in full a month in advance) so we were given a room on the 3rd floor with a room with a king size bed and plenty of room, which was nice. But seeing as the room was on the 3rd floor, overlooked Ellis Street and the nightclub below, we were subjected to being woken up 3-5 times a night because of street noise from the nightclub - and we were there mid-week (Tues, Wed, Thurs)!!! We are really easy going but when you just want to sleep due to a busy day of sight-seeing and jet jag, the noise was excessive and we were relieved we only booked this hotel 3 nights. I can't imagine staying there on a Fri & Sat. The positives are that it's an ideal location for shopping, public transportation, restaurants, landmarks, etc. The room was clean and a decent size. There is a continental breakfast that is just okay so we didn't bother. I did see instant oatmeal, oranges, apples, lots of pastries and coffee/tea/orange juice/apple juice. We didn't use the fitness centre but there really isn't much in there. I wouldn't recommend this hotel to couples, families or for business - it's just too loud. Possibly a student break crowd? We loved SF but would look somewhere else to stay.

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