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8D0B348511C7EFC35E7ACE2A8C982A67

Just okay

Getting to the room was interesting - we had to walk down an outdoor corridor, with gates, dragging our bags and at night... not really the most convenient access. We had an early flight the next morning to Hawaii, as well as other guests apparently, because we ended up with people sitting on the floor of the shuttle to get to the airport. Oh, and the driver totally didn't know what she was doing - we went to the wrong airline/terminal. The room was not fabulously clean, both in the sleeping area and the bathroom. Plus, our room(s) were on the ground floor and there was a car parked outside our window with lights on until about midnight.

Just okay Getting to the room was interesting - we had to walk down an outdoor corridor, with gates, dragging our bags and at night... not really the most convenient access. We had an early flight the next morning to Hawaii, as well as other guests apparently, because we ended up with people sitting on the floor of the shuttle to get to the airport. Oh, and the driver totally didn't know what she was doing - we went to the wrong airline/terminal. The room was not fabulously clean, both in the sleeping area and the bathroom. Plus, our room(s) were on the ground floor and there was a car parked outside our window with lights on until about midnight.

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CBB271EF45CFAB2F928E83C705FE731B

Relaxation Paradise

The terrific design of the buildings and how everything integrated with the lovely grounds at the beautiful Cedarbrook Lodge were the picture perfect set up for a great relaxing stay! We live close by but wanted to feel a hundred miles away from the daily worries. Wow! The gracious staff and all the services they provided made us feel so comfortable and worry-free! It is so close to everything but at the same time so far away in it's own Shangri-La setting. Fun fun place that is very peaceful and enjoyable. We had a great time. Thanks Cedarbrook!

Relaxation Paradise The terrific design of the buildings and how everything integrated with the lovely grounds at the beautiful Cedarbrook Lodge were the picture perfect set up for a great relaxing stay! We live close by but wanted to feel a hundred miles away from the daily worries. Wow! The gracious staff and all the services they provided made us feel so comfortable and worry-free! It is so close to everything but at the same time so far away in it's own Shangri-La setting. Fun fun place that is very peaceful and enjoyable. We had a great time. Thanks Cedarbrook!

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81C8347CCBB567340000BFF42C502B20

Perfect - Romantic

We went to Philadelphia to celebrate our 1 year anniversary and could not have felt more at home than we did at the Morris House. First, let me tell you, this is an excellently executed Hotel/B&B hybrid. Built in an old house, you would think there would be some shabbiness and some weird smells - Not true at all!!! The rooms are wonderfully clean with impeccable historic design. I cannot write this review without mentioning our spacious the rooms are. Truly, this hotel felt like home away from home. The staff were amazing as well. We arrived very early in the morning (about 6 hours ahead of check-in). They stored our bags and immediately offered us a complimentary breakfast. All three members of the staff we interacted with (Samantha, Lenka and Lowel?) were incredibly knowledgeable about Philadelphia and extremely pleasant. You couldn't ask for better service. Here are some pros and cons about the Morris House Hotel Pros: +LOCATION! Literally, a two minute walk to Independence Hall. So close to all the historic places that we were able to go back for a quick nap and afternoon tea (really, we just ate the cookies). +Complimentary Services - breakfast (delicious), afternoon tea (lovely), free wifi (a little spotty, but still great), fully outfitted like a hotel (hair dryer, toiletries) - they even have umbrellas to rent (free but they hold your credit card number in case you don't return it) in the event of unpleasant weather. +Cozy rooms. Modern heating and cooling make the rooms very comfortable. Tons of storage for items. Comfortable beds. +Emphasis on safety. The Morris House has taken great care to ensure the safety of their guests and ease any stress. Fabulously done! Cons: (These were not cons for us, but could be for other people) -Directly over the Philadelphia Metro. Occasionally, the passing trains underneath would shake the house. Noticeable if you were awake but was not so bad that I woke up during the night (I'm a very light sleeper). -Holds Events. Hotel hosts many weddings and events. We were on the 3rd floor and couldn't hear a thing, but I'm not sure about the lower floors. -Room Service is absurdly priced - though it is more of a B&B than hotel, so that makes sense. For reference, we stayed in room 301. We would recommend this hotel to anyone traveling to Philadelphia - though please read the fine print (historic house = no elevator and not best suited for children). You definitely get your moneys worth here. Can't wait to go back!

Perfect - Romantic We went to Philadelphia to celebrate our 1 year anniversary and could not have felt more at home than we did at the Morris House. First, let me tell you, this is an excellently executed Hotel/B&B hybrid. Built in an old house, you would think there would be some shabbiness and some weird smells - Not true at all!!! The rooms are wonderfully clean with impeccable historic design. I cannot write this review without mentioning our spacious the rooms are. Truly, this hotel felt like home away from home. The staff were amazing as well. We arrived very early in the morning (about 6 hours ahead of check-in). They stored our bags and immediately offered us a complimentary breakfast. All three members of the staff we interacted with (Samantha, Lenka and Lowel?) were incredibly knowledgeable about Philadelphia and extremely pleasant. You couldn't ask for better service. Here are some pros and cons about the Morris House Hotel Pros: +LOCATION! Literally, a two minute walk to Independence Hall. So close to all the historic places that we were able to go back for a quick nap and afternoon tea (really, we just ate the cookies). +Complimentary Services - breakfast (delicious), afternoon tea (lovely), free wifi (a little spotty, but still great), fully outfitted like a hotel (hair dryer, toiletries) - they even have umbrellas to rent (free but they hold your credit card number in case you don't return it) in the event of unpleasant weather. +Cozy rooms. Modern heating and cooling make the rooms very comfortable. Tons of storage for items. Comfortable beds. +Emphasis on safety. The Morris House has taken great care to ensure the safety of their guests and ease any stress. Fabulously done! Cons: (These were not cons for us, but could be for other people) -Directly over the Philadelphia Metro. Occasionally, the passing trains underneath would shake the house. Noticeable if you were awake but was not so bad that I woke up during the night (I'm a very light sleeper). -Holds Events. Hotel hosts many weddings and events. We were on the 3rd floor and couldn't hear a thing, but I'm not sure about the lower floors. -Room Service is absurdly priced - though it is more of a B&B than hotel, so that makes sense. For reference, we stayed in room 301. We would recommend this hotel to anyone traveling to Philadelphia - though please read the fine print (historic house = no elevator and not best suited for children). You definitely get your moneys worth here. Can't wait to go back!

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954C04E7C5101F1B61AD3DAAC6C42523

Not recommended

Briefly, the service lacked in courtesy and efficiency. When we needed to get new rooms keys because ours stopping working, the desk clerk was curt, as if we were bothering her. When one of the people in our group could not access his safe in his room, no one could help him until the maintenance man came in....not even the security personell! The access hallway to the pool is a dirty, back stairwell and creepy. The room air conditioners are noisy and ...if you want to open your sliding glass door, you better be iron man!

Not recommended Briefly, the service lacked in courtesy and efficiency. When we needed to get new rooms keys because ours stopping working, the desk clerk was curt, as if we were bothering her. When one of the people in our group could not access his safe in his room, no one could help him until the maintenance man came in....not even the security personell! The access hallway to the pool is a dirty, back stairwell and creepy. The room air conditioners are noisy and ...if you want to open your sliding glass door, you better be iron man!

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74423E3042A80819973845179A670A57

Good Deal For The Price ...

Loved that This hotel was just a short walk to Graceland! The price was about $35 less per night than Heartbreak Hotel Down the block. Our Only complaint was of the 3 In house Elvis Movie channels Provided Only 1 of them worked.

Good Deal For The Price ... Loved that This hotel was just a short walk to Graceland! The price was about $35 less per night than Heartbreak Hotel Down the block. Our Only complaint was of the 3 In house Elvis Movie channels Provided Only 1 of them worked.

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C41FF50288E7AB541D114AE47FCB7D5E

Old building with problems in downtown LA

Of course, I don't expect much from one of the cheapest hotels in LA, but place is really below average. In addition to the slow elevators, smelly rooms (despite being non-smoking), and unscreened windows, this place lacks even small amenities like a guestbook with a channel guide for the TV. It's a shame too, as they seem to have an excellent selection of channels which are indiscernible unless you're intimately aware of satellite frequencies. But even this amenity is marred by $5.00 wi-fi with slow speed. I cannot recommend this place unless you are traveling and spend very minimal time in your room.

Old building with problems in downtown LA Of course, I don't expect much from one of the cheapest hotels in LA, but place is really below average. In addition to the slow elevators, smelly rooms (despite being non-smoking), and unscreened windows, this place lacks even small amenities like a guestbook with a channel guide for the TV. It's a shame too, as they seem to have an excellent selection of channels which are indiscernible unless you're intimately aware of satellite frequencies. But even this amenity is marred by $5.00 wi-fi with slow speed. I cannot recommend this place unless you are traveling and spend very minimal time in your room.

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645446C4A12A326D2EE902145F3A62D2

Great Stay, Great location, Expensive Valet parking.

Great hotel. Very comfortable with friendly staff. Self-parking is not available, only valet which at $40 is expensive. Nevertheless, the great hotel rates make up for it and about five blocks away self parking is available for a cheaper amount.

Great Stay, Great location, Expensive Valet parking. Great hotel. Very comfortable with friendly staff. Self-parking is not available, only valet which at $40 is expensive. Nevertheless, the great hotel rates make up for it and about five blocks away self parking is available for a cheaper amount.

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1CD1498D12956E8F74FAADE832A1AF68

Great weekend in Boston!

Stayed at the Copley Square Hotel for 3 nights in May for a long weekend getaway. Overall, this is a wonderful hotel with a modern boutique feel. Check-in was quick and easy with no hassles. Our room was a Deluxe King, which was a bit of a tight squeeze (I'm guessing the space was under 300 sf), but not a major issue. Most importantly, the bed was comfortable and air conditioning worked perfectly! The bathroom was spacious and clean. Every day, the maids would leave 2 complimentary bottles of water, a nice touch considering most hotels only offer a $5-7 bottle. Also a very nice service is the Wine Down happy hour, where guests can mingle in the lobby bar over a complimentary glass of wine. All in all, this was a wonderful hotel in an awesome location - 5 minute walk to the Prudential Centre, 5 minutes to Newbury Street, 15 minutes to the Public Gardens and the Boston Common, 25 minutes to Fenway. I will be back to this hotel in future, next time in a suite!

Great weekend in Boston! Stayed at the Copley Square Hotel for 3 nights in May for a long weekend getaway. Overall, this is a wonderful hotel with a modern boutique feel. Check-in was quick and easy with no hassles. Our room was a Deluxe King, which was a bit of a tight squeeze (I'm guessing the space was under 300 sf), but not a major issue. Most importantly, the bed was comfortable and air conditioning worked perfectly! The bathroom was spacious and clean. Every day, the maids would leave 2 complimentary bottles of water, a nice touch considering most hotels only offer a $5-7 bottle. Also a very nice service is the Wine Down happy hour, where guests can mingle in the lobby bar over a complimentary glass of wine. All in all, this was a wonderful hotel in an awesome location - 5 minute walk to the Prudential Centre, 5 minutes to Newbury Street, 15 minutes to the Public Gardens and the Boston Common, 25 minutes to Fenway. I will be back to this hotel in future, next time in a suite!

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FDF7405BF7E2D21A4100BF4F86ADDBF0

Great location and room

Location is great. Metro is close and neighborhood is nice, with lots of restaurants & businesses. We had a king suite & it had plenty of room for a rollaway in addition to the hideabed. It was also the cleanest hotel of the four we stayed in on our ten day trip. The breakfast and evening hospitality were great, convenient AND saved us a lot of money. The staff was nice, and would hold a dinner plate for you if you were coming in late. However a staff person recommended one of their "drivers" instead of taxis (which were right across the street) for the one day we needed one, and it cost WAY more. Don't do it! Stick with Metro or get a regular taxi.

Great location and room Location is great. Metro is close and neighborhood is nice, with lots of restaurants & businesses. We had a king suite & it had plenty of room for a rollaway in addition to the hideabed. It was also the cleanest hotel of the four we stayed in on our ten day trip. The breakfast and evening hospitality were great, convenient AND saved us a lot of money. The staff was nice, and would hold a dinner plate for you if you were coming in late. However a staff person recommended one of their "drivers" instead of taxis (which were right across the street) for the one day we needed one, and it cost WAY more. Don't do it! Stick with Metro or get a regular taxi.

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116ECCEB13A52A6D3F97191BAE7F341D

Home away from home...

We stayed for 6 nights in September and all the reviews we had read were confirmed during our stay. Great position, very helpful staff and spotlessly clean rooms. It was my daughter's 21st birthday and the hotel sent up some special cakes for her along with a "singing" staff member. It really made our stay memorable. Although the area is a bit dodgy, you didn't feel unsafe at any time and there were lots of people around at all times of the day and night. Great to have use of laptops in reception with lovely cold Iced Tea available. Beds were amazing (slept like a baby) and rooms were very quiet which was nice after a day in the city. I would recommend this hotel to anyone visiting New York... you wont be disappointed. Have started to plan another trip next year already!

Home away from home... We stayed for 6 nights in September and all the reviews we had read were confirmed during our stay. Great position, very helpful staff and spotlessly clean rooms. It was my daughter's 21st birthday and the hotel sent up some special cakes for her along with a "singing" staff member. It really made our stay memorable. Although the area is a bit dodgy, you didn't feel unsafe at any time and there were lots of people around at all times of the day and night. Great to have use of laptops in reception with lovely cold Iced Tea available. Beds were amazing (slept like a baby) and rooms were very quiet which was nice after a day in the city. I would recommend this hotel to anyone visiting New York... you wont be disappointed. Have started to plan another trip next year already!

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F6A93AD85D29F9FF7A7BB7E29A486ED2

One of the best in SF

The Renaissance is sort of the underrated part of a trio at the top of the hill in SF (Fairmont and Mark Hopkins the others). It doesn't go overboard and it has everything you want from a 5 star. Everything is excellent - really. Rooms are nice, spacious, clean. Service is great. Bed is awesome. :-)

One of the best in SF The Renaissance is sort of the underrated part of a trio at the top of the hill in SF (Fairmont and Mark Hopkins the others). It doesn't go overboard and it has everything you want from a 5 star. Everything is excellent - really. Rooms are nice, spacious, clean. Service is great. Bed is awesome. :-)

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D6FC220C7A8C1D1867AEB427B130CB46

Let Down

Stay 06/21/12 - 06/24/12 Hotel did not take into consideration request on reservation. I personally called and spoke to April to confirm a corner room day before my trip. Once I checked in I was given keys to a room that was already occupied. Front desk in turn blamed the computers and gave me keys to room 116. I was told he would make sure the TV would be turned down low as to not disturb us,(red flag) he would switch us out next day. That never happened, instead I was awakend at 4:30 and 5 AM to a blarring TV. I was able to get April to switch us out out last day there. Do not stay in room 116. This was the complete opposite of what I had requested. You have sreaming kids, crying babies, blarring TV's. Do not expect to get a good night's sleep. Breakfeast is very low key, no eggs. Basic cereal and bread and a waffle maker you stand in line for some time. Other than starting off on the wrong foot at check in. Overall ok for a budget hotel.

Let Down Stay 06/21/12 - 06/24/12 Hotel did not take into consideration request on reservation. I personally called and spoke to April to confirm a corner room day before my trip. Once I checked in I was given keys to a room that was already occupied. Front desk in turn blamed the computers and gave me keys to room 116. I was told he would make sure the TV would be turned down low as to not disturb us,(red flag) he would switch us out next day. That never happened, instead I was awakend at 4:30 and 5 AM to a blarring TV. I was able to get April to switch us out out last day there. Do not stay in room 116. This was the complete opposite of what I had requested. You have sreaming kids, crying babies, blarring TV's. Do not expect to get a good night's sleep. Breakfeast is very low key, no eggs. Basic cereal and bread and a waffle maker you stand in line for some time. Other than starting off on the wrong foot at check in. Overall ok for a budget hotel.

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E90CCF6B24F82EAB5EB05E944FBA58B0

Outstanding Weekend

We just came back from celebrating out 6th wedding anniversary in Philly and could have not stayed in a better hotel! It is actually our 3rd time staying. The room was very clean and all of the staff was cordial. The spa and gym are great and we really enjoyed the sports massages at Breathe, their spa. It is easy to walk to shopping on Chestnut and Market streets and Broad st. We stayed on a club floor and had wonderful views of the city at the breakfast, which had a wonderful diverse selection. We are already planning out next trip to Philly with the kids and we are definitely coming back to Loews!

Outstanding Weekend We just came back from celebrating out 6th wedding anniversary in Philly and could have not stayed in a better hotel! It is actually our 3rd time staying. The room was very clean and all of the staff was cordial. The spa and gym are great and we really enjoyed the sports massages at Breathe, their spa. It is easy to walk to shopping on Chestnut and Market streets and Broad st. We stayed on a club floor and had wonderful views of the city at the breakfast, which had a wonderful diverse selection. We are already planning out next trip to Philly with the kids and we are definitely coming back to Loews!

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B41F6D629A3743B89F78DFDFCC6AD265

JW Marriott - exceeded expectations!

This is the first time I've stayed at a JW. Have stayed at many Marriotts, and Ritz Carlton hotels. I was very pleasantly surprised at the quality of the hotel, and the service. This resort was the quality of a good Ritz Carlton. As far as amenities, the resort has two 18 hole golf courses, several restaurants, and of course pool and spa. The room was beautiful, large, and clean, as were the resort grounds. Overall, and excellent place for a few days of golf and sun.

JW Marriott - exceeded expectations! This is the first time I've stayed at a JW. Have stayed at many Marriotts, and Ritz Carlton hotels. I was very pleasantly surprised at the quality of the hotel, and the service. This resort was the quality of a good Ritz Carlton. As far as amenities, the resort has two 18 hole golf courses, several restaurants, and of course pool and spa. The room was beautiful, large, and clean, as were the resort grounds. Overall, and excellent place for a few days of golf and sun.

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C790315406BCA4490DF69B641BD1D222

Can't wait to go back! Very soon for sure!!!

I had been thinking about trying this hotel on a recent trip and when our travel plans changed, we were left with one open night in New York. I was blown away by the service at the front desk, bell men, rooms and sales woman willing to show us a room before booking! In addition, the food at Maze was AMAZING!!! Going back in November and I can't wait to book my stay at the London! Definitely a jewel in the city and close to everything, yet not right in the craziness of times square, but close enough to get to the theater, museums, opera, everything!!! Especially loved the size of the rooms, the baths were great and the beds super comfy!!!

Can't wait to go back! Very soon for sure!!! I had been thinking about trying this hotel on a recent trip and when our travel plans changed, we were left with one open night in New York. I was blown away by the service at the front desk, bell men, rooms and sales woman willing to show us a room before booking! In addition, the food at Maze was AMAZING!!! Going back in November and I can't wait to book my stay at the London! Definitely a jewel in the city and close to everything, yet not right in the craziness of times square, but close enough to get to the theater, museums, opera, everything!!! Especially loved the size of the rooms, the baths were great and the beds super comfy!!!

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F659AA4F5B8CE6040847B026C2A32623

Excellent Service - Wonderful Staff

Our family reunion stay was wonderful. We were new to Doubletree and were trying out the bed and breakfast special. The breakfast buffet was delicious and a hit with children and adults. We stayed on the weekend of September 21-23 of 2012. Staff were outstanding. Service was excellent.

Excellent Service - Wonderful Staff Our family reunion stay was wonderful. We were new to Doubletree and were trying out the bed and breakfast special. The breakfast buffet was delicious and a hit with children and adults. We stayed on the weekend of September 21-23 of 2012. Staff were outstanding. Service was excellent.

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285EFA5FB3CC379800BCE7E877D249E1

Great stay!

My husband and I decided to get away for the weekend, we stayed 3 nights at the Sheraton Suites in San Diego. We had a wonderful time, the room and the staff were great, the breakfast was outstanding! We walked down the Gaslamp District, visited Old Town and several nearby beaches. We, definitely, recommend this place!

Great stay! My husband and I decided to get away for the weekend, we stayed 3 nights at the Sheraton Suites in San Diego. We had a wonderful time, the room and the staff were great, the breakfast was outstanding! We walked down the Gaslamp District, visited Old Town and several nearby beaches. We, definitely, recommend this place!

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00B7626C3B9B22393FF0D216478C8DDD

Average Hotel

Was a good price for SF, however, was quite a distance from the wharf and downtown (near the zoo), even though there is a muni that leaves from outside the hotel. Rooms were more like a bed and breakfast than a hotel. They were clean, but outdated. The rooms were fairly noisy. Check in was easy and efficient, although, there was no early express check out, which made it slightly difficult. Would be good for a family with a car on a budget. For singles or couples, pay the extra and stay near the wharf.

Average Hotel Was a good price for SF, however, was quite a distance from the wharf and downtown (near the zoo), even though there is a muni that leaves from outside the hotel. Rooms were more like a bed and breakfast than a hotel. They were clean, but outdated. The rooms were fairly noisy. Check in was easy and efficient, although, there was no early express check out, which made it slightly difficult. Would be good for a family with a car on a budget. For singles or couples, pay the extra and stay near the wharf.

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29147D485D58871A6C113A6701C7C0B0

Sheraton Brookhollow

I can't say enough about the staff. Very professional team at Sheraton Brookhollow. The rooms are very clean and the linens are fresh. Room service offers a good variety and the food is very good. I've stayed there twice on recent business trips and I will continue to do so when visiting Houston.

Sheraton Brookhollow I can't say enough about the staff. Very professional team at Sheraton Brookhollow. The rooms are very clean and the linens are fresh. Room service offers a good variety and the food is very good. I've stayed there twice on recent business trips and I will continue to do so when visiting Houston.

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005D71A2C55A9281DFF0B062E195AF01

Good location, great staff

The location of Staybridge Is hard to beat if you want to stay in Mid-Manhattan. You can take the JFK Airtrain, change to subway line E and reach the hotel in less than a hour with little cost. The suite had everything I needed. Niina, Nick and other staff members were very professional and helpful. There was some construction going on nearby waking me up pretty early, but it happens in a big city. Yes, some patience is needed with the elevators, but never more than a couple of minutes. Alltogether, a very enjoyable stay.

Good location, great staff The location of Staybridge Is hard to beat if you want to stay in Mid-Manhattan. You can take the JFK Airtrain, change to subway line E and reach the hotel in less than a hour with little cost. The suite had everything I needed. Niina, Nick and other staff members were very professional and helpful. There was some construction going on nearby waking me up pretty early, but it happens in a big city. Yes, some patience is needed with the elevators, but never more than a couple of minutes. Alltogether, a very enjoyable stay.

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9A90659334B5E2D5C5C3C314E18F8E11

Good hotel in Times Square

I'm currently staying at the Intercontinental Times Square. The hotel is a nice property. Rooms are well appointed and functional. Service from front desk was good at check in, although there was 1 small point which I was a bit disappointed with. I booked a "Sky View" room however on arrival was told that all the Sky View floors were unavailable due to works on the plumbing. Disappointing but these things happen so I was ok to move to a different floor. The checkin agent then offered to compensate me for the change by throwing in a free breakfast each day, which I didn't feel was the right value. I indicated that I generally don't eat breakfast so that doesn't really help me and was advised that this was what the hotel was offering. I then asked what the difference in rates would be from the Sky View room I had booked and the room I was given. The difference worked out to be $90 per night. The fact I had to ask for this is disappointing but other than that I'm quite happy with the hotel overall.

Good hotel in Times Square I'm currently staying at the Intercontinental Times Square. The hotel is a nice property. Rooms are well appointed and functional. Service from front desk was good at check in, although there was 1 small point which I was a bit disappointed with. I booked a "Sky View" room however on arrival was told that all the Sky View floors were unavailable due to works on the plumbing. Disappointing but these things happen so I was ok to move to a different floor. The checkin agent then offered to compensate me for the change by throwing in a free breakfast each day, which I didn't feel was the right value. I indicated that I generally don't eat breakfast so that doesn't really help me and was advised that this was what the hotel was offering. I then asked what the difference in rates would be from the Sky View room I had booked and the room I was given. The difference worked out to be $90 per night. The fact I had to ask for this is disappointing but other than that I'm quite happy with the hotel overall.

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E5B0246EDDB6BCC9D4C6FE3073956477

Great staff and great position in Greenwich Village

We booked this hotel after a recommendation in the Telegraph. Looking at the hotel's website it looks very swishy. The reception is very nice, but your heart sinks when you get to the corridors outside the bedrooms. Artexing gone mad and very basic, but the rooms themselves, although small are adequate and much nicer than the corridors lead you to believe. All the staff are very good, especially the "greeters" who always welcome you back and are helpful and have a cheerful word. The standard of cleaning of the rooms we found to be very good. We booked bed and breakfast, but watch out as this only covers you for a continental and you have to pay extra for cooked. Having said that there is a very nice fresh fruit salad served, nice juice and good pastries and bagels so you won't starve! We stayed here twice - we had 4 nights first off in a bigger deluxe room which was nice with oblique view of Washington Square. The hotel then agreed to store two large suitcases for us when we travelled outside New York for a week. We returned for 2 more nights in a smaller room, which overlooked an internal courtyard, but this was OK. There are 2 ipads in reception that you can use to find things out. The best bit about this hotel, however, is the position. Close to the University and all the restaurants and bars of Greenwich Village. We walked our socks off from here and found it very well positioned for exploring the big apple. We do hope they are OK following hurricane Sandy I'm sure the great staff will be working their magic again as soon as they can.

Great staff and great position in Greenwich Village We booked this hotel after a recommendation in the Telegraph. Looking at the hotel's website it looks very swishy. The reception is very nice, but your heart sinks when you get to the corridors outside the bedrooms. Artexing gone mad and very basic, but the rooms themselves, although small are adequate and much nicer than the corridors lead you to believe. All the staff are very good, especially the "greeters" who always welcome you back and are helpful and have a cheerful word. The standard of cleaning of the rooms we found to be very good. We booked bed and breakfast, but watch out as this only covers you for a continental and you have to pay extra for cooked. Having said that there is a very nice fresh fruit salad served, nice juice and good pastries and bagels so you won't starve! We stayed here twice - we had 4 nights first off in a bigger deluxe room which was nice with oblique view of Washington Square. The hotel then agreed to store two large suitcases for us when we travelled outside New York for a week. We returned for 2 more nights in a smaller room, which overlooked an internal courtyard, but this was OK. There are 2 ipads in reception that you can use to find things out. The best bit about this hotel, however, is the position. Close to the University and all the restaurants and bars of Greenwich Village. We walked our socks off from here and found it very well positioned for exploring the big apple. We do hope they are OK following hurricane Sandy I'm sure the great staff will be working their magic again as soon as they can.

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6BE534D8F4A25080A3A1281327565F37

Trip to Indy

The hotel and staff were very nice. The room was fantastic!!!! The hotel was very close to the event we attended. I Would definitely stay there again and recommend it!!

Trip to Indy The hotel and staff were very nice. The room was fantastic!!!! The hotel was very close to the event we attended. I Would definitely stay there again and recommend it!!

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92EDE0B5B41D6CDD3A91FA97529EA2E9

One of the best hotel experiences I have had

I attended a week-long conference at the hotel; our group was about 400. I must say this was one of my best hotel experiences ever. The staff was very attentive to our every need and went above and beyond to ensure our stay was memorable. I highly recommend this hotel to individuals and groups. I commend the manager and management staff as having spent a career in various management and executive positions I know service that this doesn't just happen. It come from a well-trained and happy staff. Consider this property for you next San Diego stay- they have sufficient rooms and our group required over 15 breakout rooms capable of holding 30 or more attendees- they met this requirement. I was impressed enough that I personally called the property manager to thank her for making the stay memorable,

One of the best hotel experiences I have had I attended a week-long conference at the hotel; our group was about 400. I must say this was one of my best hotel experiences ever. The staff was very attentive to our every need and went above and beyond to ensure our stay was memorable. I highly recommend this hotel to individuals and groups. I commend the manager and management staff as having spent a career in various management and executive positions I know service that this doesn't just happen. It come from a well-trained and happy staff. Consider this property for you next San Diego stay- they have sufficient rooms and our group required over 15 breakout rooms capable of holding 30 or more attendees- they met this requirement. I was impressed enough that I personally called the property manager to thank her for making the stay memorable,

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7925DA721AB0F5E2E52E986176596AFC

Small and Practical

Was in NYC for five days and four nights for my birthday. My first thought when we entered the lobby was it had a contempoary theme to it and it was nice, but we arrived around 10am and our room was not available so we waited in the lobby. The bellsman will hold your bags (they lock them together with other bags in the lobby area) if you want to explore the city while you wait for your room. Our room was on the 8th floor and it was a simple room with a bed, bathroom, small desk and chair. flat screen TV (mounted on the wall) and a small closet. My trip to NYC was not to be spent in our room but to enjoy the city, so it served its purpose for us to take a hot shower and go to sleep. Although the heating/cooling system was a bit outdated (when we entered the room the AC was on so we turned it off and turned on the heat which took a while for the room to get warm) but we were able to open the window in our room when it became too hot ( I thought that was weird I've never been in a hotel room where you can open the window). So if you are looking for a room where you will have lots of space then get ready to pay for the extra space.... the room was big enough I would not compare it to a closet size room maybe the size of a room that you would find in an older model home from the 70's or 80's but like I said it was practical.

Small and Practical Was in NYC for five days and four nights for my birthday. My first thought when we entered the lobby was it had a contempoary theme to it and it was nice, but we arrived around 10am and our room was not available so we waited in the lobby. The bellsman will hold your bags (they lock them together with other bags in the lobby area) if you want to explore the city while you wait for your room. Our room was on the 8th floor and it was a simple room with a bed, bathroom, small desk and chair. flat screen TV (mounted on the wall) and a small closet. My trip to NYC was not to be spent in our room but to enjoy the city, so it served its purpose for us to take a hot shower and go to sleep. Although the heating/cooling system was a bit outdated (when we entered the room the AC was on so we turned it off and turned on the heat which took a while for the room to get warm) but we were able to open the window in our room when it became too hot ( I thought that was weird I've never been in a hotel room where you can open the window). So if you are looking for a room where you will have lots of space then get ready to pay for the extra space.... the room was big enough I would not compare it to a closet size room maybe the size of a room that you would find in an older model home from the 70's or 80's but like I said it was practical.

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20DB4882243EC906469E313D8ECEDF66

Enjoyable Stay in College Area

My husband and I stayed at the Inn at Penn for a quick weekend getaway. We traveled in late summer, so prices in Philly were still relatively high. We found that this hotel was a good value for the money. Location: Adjacent to the campuses of UPenn and Drexel. This is a lovely area with many restaurants and bars nearby. It only takes a few minutes to drive into downtown Philly, depending on traffic. We loved this area of the city. Parking: Hotel offers valet parking, for a price you would expect of a big city. Service was prompt and the attendants were customer focused. Check-in: Routine check-in. The front desk staff could have been more polished. I remember having to speak to them first during check-in. However the check-in was seamless and since we only stayed one night, this was fine. Accommodations: The room was nice. Everything seemed clean and the decor was updated. The only downside of our room was the lack of view. I believe we overlooked the roof of the adjacent building. It was cool that the room came with an iPad that allowed you to search the web and order services. Food: We tried the breakfast buffet on Sunday. It left much to be desired. Its certainly not worth more than $10-$15 at most.

Enjoyable Stay in College Area My husband and I stayed at the Inn at Penn for a quick weekend getaway. We traveled in late summer, so prices in Philly were still relatively high. We found that this hotel was a good value for the money. Location: Adjacent to the campuses of UPenn and Drexel. This is a lovely area with many restaurants and bars nearby. It only takes a few minutes to drive into downtown Philly, depending on traffic. We loved this area of the city. Parking: Hotel offers valet parking, for a price you would expect of a big city. Service was prompt and the attendants were customer focused. Check-in: Routine check-in. The front desk staff could have been more polished. I remember having to speak to them first during check-in. However the check-in was seamless and since we only stayed one night, this was fine. Accommodations: The room was nice. Everything seemed clean and the decor was updated. The only downside of our room was the lack of view. I believe we overlooked the roof of the adjacent building. It was cool that the room came with an iPad that allowed you to search the web and order services. Food: We tried the breakfast buffet on Sunday. It left much to be desired. Its certainly not worth more than $10-$15 at most.

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568D70EBAD949821392AF10B2AA20477

Very nice hotel and location

Great location to downtown Chicago and area attractions. It is only a block off Michigan Ave. Hotel was clean and the staff was very helpful. Rooms were very clean and nice sized. We stayed there with our family and it was very good for that.

Very nice hotel and location Great location to downtown Chicago and area attractions. It is only a block off Michigan Ave. Hotel was clean and the staff was very helpful. Rooms were very clean and nice sized. We stayed there with our family and it was very good for that.

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041D56D64B9D6F9D707F47DFE54EFBE6

Great small hotel

Stayed here for one night and enjoyed it. Place is clean, staff very friendly, wine tasting in lobby was a bonus. Good location. Room was small but very comfortable. Will stay again.

Great small hotel Stayed here for one night and enjoyed it. Place is clean, staff very friendly, wine tasting in lobby was a bonus. Good location. Room was small but very comfortable. Will stay again.

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D741C5278C0DE133B70AF63C1AB0D036

Awesome boutique hotel experience

Pros: Independently owned, interesting old building, good location, tasty food, awesome bars, great staff, interesting mini bar in the room, patio (not connected to the room) for eating/drinking room service, unique toiletry products, cute & simple decor, comfortable bed Cons: $17/day parking, no hair dryer/iron in room that we could find, robes & towels weren't soft, pricey room rates

Awesome boutique hotel experience Pros: Independently owned, interesting old building, good location, tasty food, awesome bars, great staff, interesting mini bar in the room, patio (not connected to the room) for eating/drinking room service, unique toiletry products, cute & simple decor, comfortable bed Cons: $17/day parking, no hair dryer/iron in room that we could find, robes & towels weren't soft, pricey room rates

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4192A86ECA9557FCD94A626CD58B1CD3

"Perfect Location, Older rooms"

Great location! Check in was fast and the Lady at the recepcion was nice. My room wasn't ready until 3:00 pm. They promised to text me when it was ready and before 11:00 am they did it. It was great because we were tired.The entrance and reception areas are spectacular, the room was very comfortable but nothing special, old fashioned. I was surprised with the outdated tv. The cleaning service was very good but every morning we had a terrible wake up around 8 am by the housekeepers, they did loads of noise every morning in the corridor There is a Starbucks location in the lobby of the hotel, very pricey. Not a great experience.

"Perfect Location, Older rooms" Great location! Check in was fast and the Lady at the recepcion was nice. My room wasn't ready until 3:00 pm. They promised to text me when it was ready and before 11:00 am they did it. It was great because we were tired.The entrance and reception areas are spectacular, the room was very comfortable but nothing special, old fashioned. I was surprised with the outdated tv. The cleaning service was very good but every morning we had a terrible wake up around 8 am by the housekeepers, they did loads of noise every morning in the corridor There is a Starbucks location in the lobby of the hotel, very pricey. Not a great experience.

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ED4F4C0049B7C2C1BCF4218F923705DF

Nice hotel. Fantastic location!

This hotel is very nice. It is very clean (I am kinda of picky) and the staff is friendly. The doorman has gone above and beyond for us. We have a person in a wheelchair and they have all been so accommodating. There is a beautiful pool area with a hot tub and patio. You can look up through the skylight and see a huge skyscraper right above you. Very cool. A nice touch...free bottled water. As good as the hotel is the location is the real selling point. The hotel is one block off of Michigan Avenue. It feels very safe here. There are dozens of restaurants (including Giadano's Pizza--yum) with in walking distance. All of the nicest stores are right on Michigan Avenue. A lot of them are out of my price range (Gucci, Coach, Tiffany's) but it is fun to look. There are plenty of more reasonably priced stores (Marshall's, Gap, Macy's). Definitely recommend!

Nice hotel. Fantastic location! This hotel is very nice. It is very clean (I am kinda of picky) and the staff is friendly. The doorman has gone above and beyond for us. We have a person in a wheelchair and they have all been so accommodating. There is a beautiful pool area with a hot tub and patio. You can look up through the skylight and see a huge skyscraper right above you. Very cool. A nice touch...free bottled water. As good as the hotel is the location is the real selling point. The hotel is one block off of Michigan Avenue. It feels very safe here. There are dozens of restaurants (including Giadano's Pizza--yum) with in walking distance. All of the nicest stores are right on Michigan Avenue. A lot of them are out of my price range (Gucci, Coach, Tiffany's) but it is fun to look. There are plenty of more reasonably priced stores (Marshall's, Gap, Macy's). Definitely recommend!

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9AD912DB387077DA150453070D640547

Best place to be in Boston! For pleasure or work!

This place has it all: Location, service, cleanliness, spacious bedrooms, cozy ambiance and good price! Perfect option for any kind of trip as it is walking distance from Back Bay as well as North End….

Best place to be in Boston! For pleasure or work! This place has it all: Location, service, cleanliness, spacious bedrooms, cozy ambiance and good price! Perfect option for any kind of trip as it is walking distance from Back Bay as well as North End….

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6D86C766B598E19347A49B35BD4DBB7B

Great WOW

Their service is great, brand new rooms I was told. My favorite part was the bed. I usually cannot sleep in hotels, but their beds are fabulous. I was visiting friends in La Jolla and their location was perfect for me. My kids enjoyed the pool all day long

Great WOW Their service is great, brand new rooms I was told. My favorite part was the bed. I usually cannot sleep in hotels, but their beds are fabulous. I was visiting friends in La Jolla and their location was perfect for me. My kids enjoyed the pool all day long

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BCD93267EE943197E5B83191E461A592

Great place to stay just outside downtown Indy!

My family and I recently stayed at this hotel. It was conveniently located close to downtown and more affordable than the downtown hotels. Would definately stay here again.

Great place to stay just outside downtown Indy! My family and I recently stayed at this hotel. It was conveniently located close to downtown and more affordable than the downtown hotels. Would definately stay here again.

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5B8983E280BB697A2FF2FD1F34D52182

Not up to Marriott expectations

We stayed here for 1 night. We are Marriott reward members and stay at many properties. The check-in experience was rude. I had reserved a queen/queen room for my family. It was confirmed via email. The desk insisted it was a King room reserved and that they would have to kick some someone out of their room. I asked for awy from the I-15 side and we got the I-15 side! Next, the room was very warm comimg in. We cranked the A/C to 60 and we still sweated all nght and the humidity climed all night in the room. It was horrible. We called the front desk - they offered an engineer to come up- but I did not want a man in the room while we are showering. The phone did not work in the room to even call down. Next the bathroom has no real door- just a slider and no hooks to hang your clothes on. The ice machines were out of ice on two floors- making us go up to 4th to get some cool water for our hot room! No free breakfast- $11/ person- to expensive for a family. Make sure you notice the grimy dirt on the carpets leading from the lobby- Stanley steamer really needs to be called. They are really brown and soiled on all stairs- like years worth of not cleaning. We just stayed at the Fairfield Innin twenty nine palms- now that is a Marriott property tp take some lessons from! They were outstanding.

Not up to Marriott expectations We stayed here for 1 night. We are Marriott reward members and stay at many properties. The check-in experience was rude. I had reserved a queen/queen room for my family. It was confirmed via email. The desk insisted it was a King room reserved and that they would have to kick some someone out of their room. I asked for awy from the I-15 side and we got the I-15 side! Next, the room was very warm comimg in. We cranked the A/C to 60 and we still sweated all nght and the humidity climed all night in the room. It was horrible. We called the front desk - they offered an engineer to come up- but I did not want a man in the room while we are showering. The phone did not work in the room to even call down. Next the bathroom has no real door- just a slider and no hooks to hang your clothes on. The ice machines were out of ice on two floors- making us go up to 4th to get some cool water for our hot room! No free breakfast- $11/ person- to expensive for a family. Make sure you notice the grimy dirt on the carpets leading from the lobby- Stanley steamer really needs to be called. They are really brown and soiled on all stairs- like years worth of not cleaning. We just stayed at the Fairfield Innin twenty nine palms- now that is a Marriott property tp take some lessons from! They were outstanding.

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4E65D1CA51177AE76FBF77F6F420AA72

Impressive, Clean, and Modern With a Good Location

The outward appearance of the Sheraton makes it look older. That is not the case! The remodel has made the hotel very clean and modern. It is now smoke-free. The pool is clean, and the hot tub is fairly large. The parking garage is under construction, so we could not walk inside to certain parts of the mall. It is highly worth it to get the club room that gives you access to a lounge that serves breakfast in the morning. This hotel has a great location and is very clean. I highly recommend it.

Impressive, Clean, and Modern With a Good Location The outward appearance of the Sheraton makes it look older. That is not the case! The remodel has made the hotel very clean and modern. It is now smoke-free. The pool is clean, and the hot tub is fairly large. The parking garage is under construction, so we could not walk inside to certain parts of the mall. It is highly worth it to get the club room that gives you access to a lounge that serves breakfast in the morning. This hotel has a great location and is very clean. I highly recommend it.

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5ED49BC71112D8C585B0D48E36977F83

Enjoyed It.

Relatively quiet, clean with a pleasant and helpful staff. Great location for upper west side and great prices within 48 hours of stay.

Enjoyed It. Relatively quiet, clean with a pleasant and helpful staff. Great location for upper west side and great prices within 48 hours of stay.

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97940B3EDA18B2780F7A0F549CB56B87

Very disappointed.

As a young traveler I had stayed in several cheap American hotels and hostels before my time at the Hyatt. They seem determined to squeeze every penny they can on top of the exorbitant price for average rooms. I called their tech department after purchasing wifi on my laptop - $9.95 for 24 hours - to find out how to extend it to my phone as I needed to be in contact with family. I was told that I needed to purchase the $14.95 package on top of what I had already payed to have the internet on more than one device. A relatively small issue in retrospect but I was upset by how money-hungry the entire place seemed when I had previously stayed in nice, clean places for $40 a night with unlimited internet access and in-room amenities such as a refrigerator which costs $25 to have at the Hyatt. I also witnessed many families and younger people being treated with noticeably less respect by staff than the businesspeople around the hotel. I will save my money next time and find somewhere cheaper that knows how to treat every customer well.

Very disappointed. As a young traveler I had stayed in several cheap American hotels and hostels before my time at the Hyatt. They seem determined to squeeze every penny they can on top of the exorbitant price for average rooms. I called their tech department after purchasing wifi on my laptop - $9.95 for 24 hours - to find out how to extend it to my phone as I needed to be in contact with family. I was told that I needed to purchase the $14.95 package on top of what I had already payed to have the internet on more than one device. A relatively small issue in retrospect but I was upset by how money-hungry the entire place seemed when I had previously stayed in nice, clean places for $40 a night with unlimited internet access and in-room amenities such as a refrigerator which costs $25 to have at the Hyatt. I also witnessed many families and younger people being treated with noticeably less respect by staff than the businesspeople around the hotel. I will save my money next time and find somewhere cheaper that knows how to treat every customer well.

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1C580726AB44EDE23CDE5094556E633F

Another great time at the Dallas Magnolia Hotel

As always, we had a wonderful visit and stay. Did not take advantage of the cookies at night and the reception was unavailable due to a private party. No worries though. The room ws very nice but could use better lighting. The staff was very friendly and helpful and the free shuttle was another great convenience. Can't wait for our next visit.

Another great time at the Dallas Magnolia Hotel As always, we had a wonderful visit and stay. Did not take advantage of the cookies at night and the reception was unavailable due to a private party. No worries though. The room ws very nice but could use better lighting. The staff was very friendly and helpful and the free shuttle was another great convenience. Can't wait for our next visit.

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D12675E4E0F2E5629511E0CDA1ED6369

Great location!

My 1st critera for Valentine's Night was a hotel with 2 person jacuzzis in the room. The Drury upgraded us to a really nice suite with a hugh jucuzzi. They had a nice snack/supper at 5:30pm and a tasteful morning breakfast. We walked on the riverwalk at sunset to our resturant for dinner. We stopped one of the staff and she gave us great directions-2 ways-to the Iron Cactus. We enjoyed finding the two terraces high above the city and just looking around. We will always book this hotel for the Riverwalk.

Great location! My 1st critera for Valentine's Night was a hotel with 2 person jacuzzis in the room. The Drury upgraded us to a really nice suite with a hugh jucuzzi. They had a nice snack/supper at 5:30pm and a tasteful morning breakfast. We walked on the riverwalk at sunset to our resturant for dinner. We stopped one of the staff and she gave us great directions-2 ways-to the Iron Cactus. We enjoyed finding the two terraces high above the city and just looking around. We will always book this hotel for the Riverwalk.

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CB1E359BB5C3D8A01C651F75EDCB07DE

Paradise in San Diego

Before staying at the Catamaran, I did tons of online research. I probably read every review out there, at least twice. So, we went in not only expecting some of the negatives we read about, but actually looking for them. We did NOT find a single one! What we found was a beautiful little slice of paradise. When we pulled into the circular driveway and were greeted by the valet, I begin to feel a shimmer of hope that this was going to be a great stay. The lobby was beautiful, complete with a waterfall full of koi fish. The grounds were immaculate and lush, and just so beautiful and serene to wander through. We had a studio room on the fourth floor facing the bay. The room was huge with a little kitchenette, sleeper sofa, two beds, and a large balcony with a BEAUTIFUL view. We would sit out on the balcony watching the sail boats go by, while baby ducks wandered around on the grounds beneath us and hummingbirds hoovered around in front of us. It was so nice and relaxing!! The pool and hot tube were huge, with food and beverage service poolside and a FREE arcade for the kids! Then there were the colorful parrots that would say hello to you and were very entertaining. Did I mention this resort is ON the bay? We could walk right out of the hotel directly onto the boardwalk, where they rented all sorts of water equipment. We also loved the Bahia Belle boat ride, which was also free. After the boat ride, we came back to the hotel to find hula dancers and all the tiki torches being lit around the hotel. It was so cool! Our children, ages 11 and 2, absolutely loved this place. I almost forgot, we could see Seaworld and the fireworks from our balcony each night. We did purchase passes to Seaworld (we live in Orange County), and I would honestly probably have traded them in for more time at this beautiful resort. It was an absolutely amazing stay and I know you will enjoy every minute of it, we sure did!!!

Paradise in San Diego Before staying at the Catamaran, I did tons of online research. I probably read every review out there, at least twice. So, we went in not only expecting some of the negatives we read about, but actually looking for them. We did NOT find a single one! What we found was a beautiful little slice of paradise. When we pulled into the circular driveway and were greeted by the valet, I begin to feel a shimmer of hope that this was going to be a great stay. The lobby was beautiful, complete with a waterfall full of koi fish. The grounds were immaculate and lush, and just so beautiful and serene to wander through. We had a studio room on the fourth floor facing the bay. The room was huge with a little kitchenette, sleeper sofa, two beds, and a large balcony with a BEAUTIFUL view. We would sit out on the balcony watching the sail boats go by, while baby ducks wandered around on the grounds beneath us and hummingbirds hoovered around in front of us. It was so nice and relaxing!! The pool and hot tube were huge, with food and beverage service poolside and a FREE arcade for the kids! Then there were the colorful parrots that would say hello to you and were very entertaining. Did I mention this resort is ON the bay? We could walk right out of the hotel directly onto the boardwalk, where they rented all sorts of water equipment. We also loved the Bahia Belle boat ride, which was also free. After the boat ride, we came back to the hotel to find hula dancers and all the tiki torches being lit around the hotel. It was so cool! Our children, ages 11 and 2, absolutely loved this place. I almost forgot, we could see Seaworld and the fireworks from our balcony each night. We did purchase passes to Seaworld (we live in Orange County), and I would honestly probably have traded them in for more time at this beautiful resort. It was an absolutely amazing stay and I know you will enjoy every minute of it, we sure did!!!

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1A60A507307E88C822F56A6EF24F91C9

Clean hotel

Stayed one night. Looks like every holiday inn express. Friendly staff at check-in. Pillows were poor quality. I did got upgraded to suite which offers lots of space. Got free popcorn at check in. Not a lot to do in the evening.

Clean hotel Stayed one night. Looks like every holiday inn express. Friendly staff at check-in. Pillows were poor quality. I did got upgraded to suite which offers lots of space. Got free popcorn at check in. Not a lot to do in the evening.

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081AD699BD9550AD0E4B26C2FCF1FD29

Great staff with an excellent attitude/hotel is a bit musty

The staff is helpful and friendly in a way that feels very sincere. They are top notch --- delivering first class service. Pros: *Staff *The welcome package along with a warm chocolate cookie *Easy, convenient business center *Comfortable bed Cons: *The rooms are fine but the hallways and the elevators have a weird musty smell to them. *Ice machine was broken on two floors for most of the week I was there. *No refrigerator in the rooms *The food in the restaurant and for room service was just gross. Because of my hours, I had to eat plenty of meals there and the pasta tasted as though it was cooked a few days earlier and microwaved. I also have an issue with the mandatory 20% gratuity on room service --- I realize that's a part of life these days but it always makes me feel tricked into overtipping. *There's a Chilis near by but most everything else is a three block drive to the other side of the highway. The hotel is in a strange location by the highway. *Internet connection was inconsistent -- had to call the 1-800 number for help -- who has time for that? *No suitcase stand *Cleaning staff seemed a bit complacent *Coffee maker in room had ancient stiff creamer.

Great staff with an excellent attitude/hotel is a bit musty The staff is helpful and friendly in a way that feels very sincere. They are top notch --- delivering first class service. Pros: *Staff *The welcome package along with a warm chocolate cookie *Easy, convenient business center *Comfortable bed Cons: *The rooms are fine but the hallways and the elevators have a weird musty smell to them. *Ice machine was broken on two floors for most of the week I was there. *No refrigerator in the rooms *The food in the restaurant and for room service was just gross. Because of my hours, I had to eat plenty of meals there and the pasta tasted as though it was cooked a few days earlier and microwaved. I also have an issue with the mandatory 20% gratuity on room service --- I realize that's a part of life these days but it always makes me feel tricked into overtipping. *There's a Chilis near by but most everything else is a three block drive to the other side of the highway. The hotel is in a strange location by the highway. *Internet connection was inconsistent -- had to call the 1-800 number for help -- who has time for that? *No suitcase stand *Cleaning staff seemed a bit complacent *Coffee maker in room had ancient stiff creamer.

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B457267DCB93F09AE45C64FFD4937784

Overall a pleasant Hotel

We stayed at the Conrad for two nights. The room was reasonable sized with a very comfortable bed, good bathroom and nice toiletries. I would have liked the ability to make in room coffee as most hotels nowdays include this. The position of the Conrad is great inner city. Close to everything. The staff are efficient and friendly. Breakfast good with several options both hot and cold served at your table. A nice outside bar area with drinks and snacks. We had very little sleep the first night as sirens are very audible from the room. We were surprized at the noise and did check - yes there is double glazing so not much can be done about this by the hotel. Perhaps a room elsewhere in the hotel would have less noise. We were positioned on Michigan Avenue.

Overall a pleasant Hotel We stayed at the Conrad for two nights. The room was reasonable sized with a very comfortable bed, good bathroom and nice toiletries. I would have liked the ability to make in room coffee as most hotels nowdays include this. The position of the Conrad is great inner city. Close to everything. The staff are efficient and friendly. Breakfast good with several options both hot and cold served at your table. A nice outside bar area with drinks and snacks. We had very little sleep the first night as sirens are very audible from the room. We were surprized at the noise and did check - yes there is double glazing so not much can be done about this by the hotel. Perhaps a room elsewhere in the hotel would have less noise. We were positioned on Michigan Avenue.

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67638ECBA8ECDFB08E1DE6881E73C06F

Clean, comfortable and new.

We stayed at the Hilton Garden Inn during a long weekend trip to visit the sites. We were 3 adults and one child. The hotel decor was bright, the towels and linens crisp and new, it felt as though the hotel was brand new. Enjoyed being close to the metro although it was easier and cheaper to take taxis. Not sure the surrounding neighborhood would be safe to walk through at night, but the area just around the hotel is fine. Also, you need your card key to use the elevator which made us feel secure. There is a large supermarket on the corner which was great for picking up snacks and toiletries. The pool was very small so don't go for that. The restaurant was pretty good but expensive. The hotel is easy to get to from the Beltway which was nice since everyone told us we'd get lost driving into DC. Would definitely stay there again.

Clean, comfortable and new. We stayed at the Hilton Garden Inn during a long weekend trip to visit the sites. We were 3 adults and one child. The hotel decor was bright, the towels and linens crisp and new, it felt as though the hotel was brand new. Enjoyed being close to the metro although it was easier and cheaper to take taxis. Not sure the surrounding neighborhood would be safe to walk through at night, but the area just around the hotel is fine. Also, you need your card key to use the elevator which made us feel secure. There is a large supermarket on the corner which was great for picking up snacks and toiletries. The pool was very small so don't go for that. The restaurant was pretty good but expensive. The hotel is easy to get to from the Beltway which was nice since everyone told us we'd get lost driving into DC. Would definitely stay there again.

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FCC8FAB672F7501F3A639500CBB587EB

First time in NYC!

I must say that I traveled to New York last week for the first time. I enjoyed every bit of it that I want to go back again! I was able to check in early and they were nice enough to hold my suitcase for me while I toured the town until my official check in time. I find this hotel convenient to the subway. There is Starbucks right across the street which was really nice since I'm a coffee drinker! I traveled by myself and was able to get a double bed! It was nice because I was on the 20th floor and the view was ok....seeing rooftops and other buildings. I didn't feel like I was in a hotel though. I felt like I was in a penthouse. The bed was very comfortable. I have no complaints. The only thing is that the shower stall curtain is short. So that means when you take a shower, water still ends up on the floor. I didn't mind because the housekeeper gave me plenty of bath towels and I used that to clean up the water. I will definitely return again!

First time in NYC! I must say that I traveled to New York last week for the first time. I enjoyed every bit of it that I want to go back again! I was able to check in early and they were nice enough to hold my suitcase for me while I toured the town until my official check in time. I find this hotel convenient to the subway. There is Starbucks right across the street which was really nice since I'm a coffee drinker! I traveled by myself and was able to get a double bed! It was nice because I was on the 20th floor and the view was ok....seeing rooftops and other buildings. I didn't feel like I was in a hotel though. I felt like I was in a penthouse. The bed was very comfortable. I have no complaints. The only thing is that the shower stall curtain is short. So that means when you take a shower, water still ends up on the floor. I didn't mind because the housekeeper gave me plenty of bath towels and I used that to clean up the water. I will definitely return again!

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589CDB7AB03A22D176B04BFCE3874AC5

Old world charm, large rooms, good service

This was our third stay at The Rittenhouse -- and the first with our teenage daughter. We purchased the Van Gogh Up Close package and were placed in a large (600 sq ft?), quiet deluxe room on the eighth floor. While the layout was a bit odd/awkward, the room was comfortable and well appointed. One of the things we love about staying at the Rittenhouse is how friendly and helpful the staff is. Jennifer, the receptionist, who helped us check in and check out, instantly made us feel welcome. We also love having breakfast at Lacroix at the Rittenhouse. Unfortunately, the kitchen was shorthanded the Saturday we were there, which we would have appreciated knowing before we ordered our French toast and omelet, and it took over an hour to get our food (after a delay in getting a server and then our coffee). However, much to the hotel's credit -- and why we will continue to return to the Rittenhouse -- when we told the manager about the problem, he insisted on crediting us the cost of breakfast. While the Rittenhouse is not inexpensive (and the various taxes and fees don't help), you are paying for a world-class experience and a great location.

Old world charm, large rooms, good service This was our third stay at The Rittenhouse -- and the first with our teenage daughter. We purchased the Van Gogh Up Close package and were placed in a large (600 sq ft?), quiet deluxe room on the eighth floor. While the layout was a bit odd/awkward, the room was comfortable and well appointed. One of the things we love about staying at the Rittenhouse is how friendly and helpful the staff is. Jennifer, the receptionist, who helped us check in and check out, instantly made us feel welcome. We also love having breakfast at Lacroix at the Rittenhouse. Unfortunately, the kitchen was shorthanded the Saturday we were there, which we would have appreciated knowing before we ordered our French toast and omelet, and it took over an hour to get our food (after a delay in getting a server and then our coffee). However, much to the hotel's credit -- and why we will continue to return to the Rittenhouse -- when we told the manager about the problem, he insisted on crediting us the cost of breakfast. While the Rittenhouse is not inexpensive (and the various taxes and fees don't help), you are paying for a world-class experience and a great location.

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67AA36423254E44C99E98E073DADC9C2

Great value for the location

Needed a hotel in the Flatiron district that was near a work event and scored a great rate via Hotwire at the last minute. Very skeptical at first because it seemed too good to be true...but pleasantly surprised when it turned out to be a decent place. Beds very comfortable, bathroom clean and modern (but TINY), friendly staff. Only two gripes - carpet had seen better days (a little frayed and stained in places) and if you go to bed early (before 1 am) the live music from the club in the lobby will likely keep you awake. But if you're determined to make the most of your stay in NYC and just need a place to crash late at night, this is definitely a hotel you'll want to consider.

Great value for the location Needed a hotel in the Flatiron district that was near a work event and scored a great rate via Hotwire at the last minute. Very skeptical at first because it seemed too good to be true...but pleasantly surprised when it turned out to be a decent place. Beds very comfortable, bathroom clean and modern (but TINY), friendly staff. Only two gripes - carpet had seen better days (a little frayed and stained in places) and if you go to bed early (before 1 am) the live music from the club in the lobby will likely keep you awake. But if you're determined to make the most of your stay in NYC and just need a place to crash late at night, this is definitely a hotel you'll want to consider.

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D984D73AA3B2CC192AAFE54177EB2572

Nice boutique hotel in Downtown

We decided to stay here during our recent trip to San Diego. I often stay in the fancier chain hotels for business, but when I travel with my wife and/or family, we like to stay in more boutique hotels. This time it was just my wife and I, and we really enjoyed our stay. The staff was very friendly, especially David. We had a minor hiccup with our room at first, but we quickly got a new (and better) room when we called down to reception. We had a drinks on the rooftop while watching the first 1.5 innings of a ball game. unique! It's a close walk to lots of clubs and restaurants, depending on what you enjoy. And there is even more choices if you take a taxi for 10 min. The rooms were modern, clean, and quiet. Things to note: no refrig in room, checkout 11am (we got late checkout, but only until noon).

Nice boutique hotel in Downtown We decided to stay here during our recent trip to San Diego. I often stay in the fancier chain hotels for business, but when I travel with my wife and/or family, we like to stay in more boutique hotels. This time it was just my wife and I, and we really enjoyed our stay. The staff was very friendly, especially David. We had a minor hiccup with our room at first, but we quickly got a new (and better) room when we called down to reception. We had a drinks on the rooftop while watching the first 1.5 innings of a ball game. unique! It's a close walk to lots of clubs and restaurants, depending on what you enjoy. And there is even more choices if you take a taxi for 10 min. The rooms were modern, clean, and quiet. Things to note: no refrig in room, checkout 11am (we got late checkout, but only until noon).

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28FB2024C99DE2685E92AF6719A20A8A

OK hotel,good location

I stayed at this hotel in May for a business trip to Baltimore. It is conveniently located in downtown Baltimore and is at a walking distance from the inner harbor and the malls. They serve hot breakfast is what i liked. The service and the rooms are just ok, nothing special about them. The Standard rooms are small. There are no charging points close to the beds, this was a major inconvenience. Overall just ok, not sure if i will stay here again.

OK hotel,good location I stayed at this hotel in May for a business trip to Baltimore. It is conveniently located in downtown Baltimore and is at a walking distance from the inner harbor and the malls. They serve hot breakfast is what i liked. The service and the rooms are just ok, nothing special about them. The Standard rooms are small. There are no charging points close to the beds, this was a major inconvenience. Overall just ok, not sure if i will stay here again.

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FF401D998C7E57EBB51BE76D9D4FD752

Great, affordable and conveniently located hotel

We stayed for six nights at the Hampton Inn and had an excellent experience. The staff at the desk was personable, knowledgeable and friendly. The room was small but clean and perfectly laid out. New York is a pretty noisy place, but by turning on the fan on the air conditioner we were able to drown out street traffic noise and we slept very soundly when were there. The free continental breakfast was a great way to fuel up and start the day (and to save us money). And the free wifi was a great bonus as well. We've travelled a fair amount to other US cities and have stayed in much "higher end" hotels than this, but the service and the amenities provided by this hotel were second to none. Again, kudos to the staff at the front desk. They happily answered all our questions, were very friendly and helpful and stored our luggage for a few hours after we checked out while we killed time before our flight. I would absolutely stay here again and would unequivocally recommend this hotel to others. Excellent stay!

Great, affordable and conveniently located hotel We stayed for six nights at the Hampton Inn and had an excellent experience. The staff at the desk was personable, knowledgeable and friendly. The room was small but clean and perfectly laid out. New York is a pretty noisy place, but by turning on the fan on the air conditioner we were able to drown out street traffic noise and we slept very soundly when were there. The free continental breakfast was a great way to fuel up and start the day (and to save us money). And the free wifi was a great bonus as well. We've travelled a fair amount to other US cities and have stayed in much "higher end" hotels than this, but the service and the amenities provided by this hotel were second to none. Again, kudos to the staff at the front desk. They happily answered all our questions, were very friendly and helpful and stored our luggage for a few hours after we checked out while we killed time before our flight. I would absolutely stay here again and would unequivocally recommend this hotel to others. Excellent stay!

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601C0E53C3FB5D26CFCC8D86B2677549

Not my Favorite

I was on business in San Diego and stayed in the W Hotel. Heard great things about this brand. I was very disappointed in the quality of the room. Ikea furniture, no outlets to plug in cellphones or laptops. I had to move a bed stand to plug in my cell phone. A hotel that brands itself on being hip - missed it on the technology front. The walls were paper thin and I could conversations and other activities in the room next door. The room was clean, the bed comfortable and the bathroom and bath products were great! I love Starwood hotels - now when travelling - I steer clear of the W brand.

Not my Favorite I was on business in San Diego and stayed in the W Hotel. Heard great things about this brand. I was very disappointed in the quality of the room. Ikea furniture, no outlets to plug in cellphones or laptops. I had to move a bed stand to plug in my cell phone. A hotel that brands itself on being hip - missed it on the technology front. The walls were paper thin and I could conversations and other activities in the room next door. The room was clean, the bed comfortable and the bathroom and bath products were great! I love Starwood hotels - now when travelling - I steer clear of the W brand.

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75B07244EE1D17639ED4ED4A36568E69

Poor Service

The only good thing about this hotel is its location. It is really close to Rodeo and Beverly Dr. The images listed here from the rooms are not what you get, they should be revised. The rooms are decent and we used them just for the night. The walls are very thin or had no insulation because you can hear everything next room. Plus no matter if you stay as a guest they also charge you for parking. And the lady at checking time seems to be more interesting on her computer than helping you with information of the area; she didn’t have any idea of any Italians restaurant on this area. I will never stay at this hotel.

Poor Service The only good thing about this hotel is its location. It is really close to Rodeo and Beverly Dr. The images listed here from the rooms are not what you get, they should be revised. The rooms are decent and we used them just for the night. The walls are very thin or had no insulation because you can hear everything next room. Plus no matter if you stay as a guest they also charge you for parking. And the lady at checking time seems to be more interesting on her computer than helping you with information of the area; she didn’t have any idea of any Italians restaurant on this area. I will never stay at this hotel.

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27EAA61A8D836C8F0C8CA38C21F01D04

Very Nice Hotel

Booked a standard King room. Had a room on the 7th floor. Beautiful design, with nice bathroom, separate tub and shower, double vanity and more. Thanks for the drapes that allowed us to sleep in every morning! Good choice of TV sations. Fridge, mini-bar, coffee machine and iron board. We asked for a second fridge to put some groceries and it was delivered to our room within minutes. Very good service, nothing bad to say about our stay. EXCELLENT LOCATION, close to everything, right in The Loop, close to subway sations, the Willis Tower and even water taxis! I would definitely go back. The Spa and Swimming Pool were closed due to Legionnaire's disease so I can't talk about them.

Very Nice Hotel Booked a standard King room. Had a room on the 7th floor. Beautiful design, with nice bathroom, separate tub and shower, double vanity and more. Thanks for the drapes that allowed us to sleep in every morning! Good choice of TV sations. Fridge, mini-bar, coffee machine and iron board. We asked for a second fridge to put some groceries and it was delivered to our room within minutes. Very good service, nothing bad to say about our stay. EXCELLENT LOCATION, close to everything, right in The Loop, close to subway sations, the Willis Tower and even water taxis! I would definitely go back. The Spa and Swimming Pool were closed due to Legionnaire's disease so I can't talk about them.

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B6BF4AD2F61982A9CB2729AF4136BFB2

Great Location!

I recently stayed at the Millennium Broadway in NYC with my husband, 14 and 11 year old daughters, sister and 18 and 15 year old nieces. It was our first time in New York City and we had preconceived notions of how people would treat us and the service we would get but we were surprised and pleased to learn that we were wrong! From the moment we pulled up to the hotel, the valet parking attendant and the front desk staff were very helpful and friendly. The hotel was clean and suited our purpose for the one night we were staying there. We booked on Priceline and got a good price but we were disappointed when we were informed that they could not give us a room with 2 beds for our family of four because they were fully booked. They did give us the option of renting a cot for $35/night, which just increased our Priceline price but we had no choice. We wondered if they really were fully booked or not. Our room was not ready when we got there but they held our luggage while we went out to explore NYC. We were just a minute walk from Times Square and a short walk to a subway station and the PATH train, which we took to Hoboken New Jersey to Carlo's Bakery. It only took us 12 minutes to get there then it was just a short walk to the bakery from the train station. There are a lot of places to shop and eat near the hotel and there is even a little deli across the street from it where you can buy snacks and drinks till late at night. The room was small and looked like it needed to be updated but if you aren't looking for anything too fancy then I would recommend this hotel.

Great Location! I recently stayed at the Millennium Broadway in NYC with my husband, 14 and 11 year old daughters, sister and 18 and 15 year old nieces. It was our first time in New York City and we had preconceived notions of how people would treat us and the service we would get but we were surprised and pleased to learn that we were wrong! From the moment we pulled up to the hotel, the valet parking attendant and the front desk staff were very helpful and friendly. The hotel was clean and suited our purpose for the one night we were staying there. We booked on Priceline and got a good price but we were disappointed when we were informed that they could not give us a room with 2 beds for our family of four because they were fully booked. They did give us the option of renting a cot for $35/night, which just increased our Priceline price but we had no choice. We wondered if they really were fully booked or not. Our room was not ready when we got there but they held our luggage while we went out to explore NYC. We were just a minute walk from Times Square and a short walk to a subway station and the PATH train, which we took to Hoboken New Jersey to Carlo's Bakery. It only took us 12 minutes to get there then it was just a short walk to the bakery from the train station. There are a lot of places to shop and eat near the hotel and there is even a little deli across the street from it where you can buy snacks and drinks till late at night. The room was small and looked like it needed to be updated but if you aren't looking for anything too fancy then I would recommend this hotel.

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6E00628D674243FE9303AEEC60FA4182

Great Location!!!!

Wonderful historic hotel in downtown Denver. One block from the 16th street mall, close to all the event centers. Great people, kind caring, and on top of things! Wonderful breakfest, and the cookies and milk at night at to die for!!! Saved one for my long drive home, and it made me smile at how nice this hotel is. Give this hotel a chance and you will never stay anywhere else when you go to Denver!!!!

Great Location!!!! Wonderful historic hotel in downtown Denver. One block from the 16th street mall, close to all the event centers. Great people, kind caring, and on top of things! Wonderful breakfest, and the cookies and milk at night at to die for!!! Saved one for my long drive home, and it made me smile at how nice this hotel is. Give this hotel a chance and you will never stay anywhere else when you go to Denver!!!!

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A87C028C8190B9E7900A2D5819B0CC40

last night in town and Cardinal ball game

Used marriot points for the room, which was top notch. Great location at Cherry Creek shopping center, a lot to do in small area and is nice place for a stroll. A lot of dining locations within walking distance. Excercise room was very nice, and resturant serves a great breakfast. Bar was hopping even later in pm, staff very friendly, and we were able to get a ride in limo to Coors Field for ball game.

last night in town and Cardinal ball game Used marriot points for the room, which was top notch. Great location at Cherry Creek shopping center, a lot to do in small area and is nice place for a stroll. A lot of dining locations within walking distance. Excercise room was very nice, and resturant serves a great breakfast. Bar was hopping even later in pm, staff very friendly, and we were able to get a ride in limo to Coors Field for ball game.

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54D5738DFE6842673986764A1B728DBF

Covenient Location and great staff

I really liked this hotel - location is great and the staff are very friendly. I stayed there for three nights when attending a conference in Boston. The rooms are very nice, clean and in a good state of repair. Good selection on the room service menu and not too expensive. From the hotel you have easy access to downtown Boston and a wealth of restaurants and bars to explore. Ask the concierge for tips if you are unsure. The staff are very very helpful and do everything to make your stay enjoyable. Only downside is the entrance - which is a bit weird - and the small gym that does not have daylight.

Covenient Location and great staff I really liked this hotel - location is great and the staff are very friendly. I stayed there for three nights when attending a conference in Boston. The rooms are very nice, clean and in a good state of repair. Good selection on the room service menu and not too expensive. From the hotel you have easy access to downtown Boston and a wealth of restaurants and bars to explore. Ask the concierge for tips if you are unsure. The staff are very very helpful and do everything to make your stay enjoyable. Only downside is the entrance - which is a bit weird - and the small gym that does not have daylight.

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35FECFDE04D5D1AA1D9E87D69414D303

very nice hotel.....

Once again.....reading past reviews of this property gave us a "mixed bag" feeling, but the best way to find out is go there yourself. You like it, you may come back....you don;t like it, you won't stay there again. It's not rocket science, ya know ??? My husband Bill & I spent 3 nights at this property and we would definitely stay here again. The staff was very pleasant. The food at the breakfast buffet was more than adequate. The Studio Suite had more than enough room for 2 people. The view was what you made of it.....ours was of the hotel across the street. No biggie. The ambience and atmosphere of the property was awesome !!!! It's actually a former bank. Speaking of which....you MUST see "the Vault". The small bar at the back end of the hotel was great as well. Nice spot for a quiet drink. HI MARIO !!!!! He's the best bartender they have. Also...one of the best things about this property is it's proximity to the Inner Harbor.....literally an 8 minute walk...indeed....2 blocks. Yes, some of the reviews say that it's not in the best "location". My advice to that......KNOW YOUR SURROUNDINGS.....EVERY BIG CITY HAS THEIR SHARE OF "SAFE" AND "NOT-SO-SAFE" AREAS TO WALK IN AT NIGHT....ASK THE STAFF...THEY WILL BE MORE THAN HAPPY TO TELL YOU WHERE TO GO AND WHERE NOT TO GO !!!!. As I said at the start of this.....we would definitely return to this hotel again....perhaps next year when the Orioles play the "Sox" at awesome Camden Yards.

very nice hotel..... Once again.....reading past reviews of this property gave us a "mixed bag" feeling, but the best way to find out is go there yourself. You like it, you may come back....you don;t like it, you won't stay there again. It's not rocket science, ya know ??? My husband Bill & I spent 3 nights at this property and we would definitely stay here again. The staff was very pleasant. The food at the breakfast buffet was more than adequate. The Studio Suite had more than enough room for 2 people. The view was what you made of it.....ours was of the hotel across the street. No biggie. The ambience and atmosphere of the property was awesome !!!! It's actually a former bank. Speaking of which....you MUST see "the Vault". The small bar at the back end of the hotel was great as well. Nice spot for a quiet drink. HI MARIO !!!!! He's the best bartender they have. Also...one of the best things about this property is it's proximity to the Inner Harbor.....literally an 8 minute walk...indeed....2 blocks. Yes, some of the reviews say that it's not in the best "location". My advice to that......KNOW YOUR SURROUNDINGS.....EVERY BIG CITY HAS THEIR SHARE OF "SAFE" AND "NOT-SO-SAFE" AREAS TO WALK IN AT NIGHT....ASK THE STAFF...THEY WILL BE MORE THAN HAPPY TO TELL YOU WHERE TO GO AND WHERE NOT TO GO !!!!. As I said at the start of this.....we would definitely return to this hotel again....perhaps next year when the Orioles play the "Sox" at awesome Camden Yards.

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DE3C868B5B479409C084A937F73FC957

nice with some small glitches

This is a great hotel with great staff. Almost everything you would expect from such a highly rated hotel. Two small complaint/observations: 1) Room 223 has a shower that requires some non-trivial athletic ability to enter. No kidding. I am fit and young but worried about slipping during the entry and exit move for the elevated tub/shower. Weird. 2) The bar food was notably boring, For 17 bucks, the Cesar salad was completely weak. The crab sliders too. I would still stay hear because it is an awesome hotel, but thought these small details were worth mentioning.

nice with some small glitches This is a great hotel with great staff. Almost everything you would expect from such a highly rated hotel. Two small complaint/observations: 1) Room 223 has a shower that requires some non-trivial athletic ability to enter. No kidding. I am fit and young but worried about slipping during the entry and exit move for the elevated tub/shower. Weird. 2) The bar food was notably boring, For 17 bucks, the Cesar salad was completely weak. The crab sliders too. I would still stay hear because it is an awesome hotel, but thought these small details were worth mentioning.

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EAA67D024EC419E83EF928FDF6C94993

Comfterble

This Rodeway Inn Site is on PCH, fast easy check in while you wait they check your room to see that it is ready for you. great price even just for the night. the beds i give an 8 out of 10 but a 10 out of 10 for the price. best location for food wise, panda almost directly across the way along with other resturants not too far.

Comfterble This Rodeway Inn Site is on PCH, fast easy check in while you wait they check your room to see that it is ready for you. great price even just for the night. the beds i give an 8 out of 10 but a 10 out of 10 for the price. best location for food wise, panda almost directly across the way along with other resturants not too far.

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6C2A6C4FC854E5124A40216F8A95E3A7

Very good hotel, spacious room

This hotel has a good location: not far from Grand Central station, the Chrysler Building and Empire State Building. We had a room on the 6th floor, with view on the Empire State Building. The room itself was spacious, modern and very clean. Only downside was the streetnoise that wakes you up in the early morning, but that is something you simply have to deal with when you are in New York I guess. In the lobby room of the hotel you can use free wifi. At the roof top bar you can sit back and relax and enjoy the splendid views. For breakfast we went to Starbuck's (only 200 metres at the left) or Lucid Cafe (just next to the hotel) where they serve excellent capuccino's and nice croissants.

Very good hotel, spacious room This hotel has a good location: not far from Grand Central station, the Chrysler Building and Empire State Building. We had a room on the 6th floor, with view on the Empire State Building. The room itself was spacious, modern and very clean. Only downside was the streetnoise that wakes you up in the early morning, but that is something you simply have to deal with when you are in New York I guess. In the lobby room of the hotel you can use free wifi. At the roof top bar you can sit back and relax and enjoy the splendid views. For breakfast we went to Starbuck's (only 200 metres at the left) or Lucid Cafe (just next to the hotel) where they serve excellent capuccino's and nice croissants.

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C451FBF30C6D62A85AA9E8FB0457CCD4

$450 per night - really?

This is the most expensive hotel I have ever stayed in my entire life but it rates near the bottom in terms of quality. If I had paid the $450 per night the Grand Hyatt charged out of my own pocket I would have checked out after the first night. However, I was tagging along with my wife while she was on business in DC so I only have to wonder why a hotel could charge so much money for a basic room. No this was not a suite, it was a room withtwo double beds. First the good. When you walk in, the lobby truly looks grand. But this is DC and this is the kind of hotel people stay in when somebody else pays the bill. The breakfast, while expensive ($21 for the buffet) was good. I especially liked the omelets. Service was friendly. We had drinks at The Cure a very relaxing bar. While expensive ($20 for a glass of merlot and a draft beer) the bartender was friendly and efficient. The check in was quick ut when we inquired about the price of wi-fi access the clerk did not know. I decided to live without e-mail for a few days since I was on vacation. What else is good? The location. My wife was able to walk to her meetings offsite and I was able to get to all the tourist hotspots in about 15 minutes. Now the mediocre. While the lobby was great, we did not sleep there. We slept in what was essentialy a $100 a night room. The beds were comfortable enough and the TV was big, but everything else was rather underwhelming. The bathroom was dimly lit, there was no exhaust fan that we could find, and the toilet seat was broken. The towels looked like somebody bought the cheap ones at a Wal-Mart. The AC unit was on its last legs. We called maintenance to have them look at. They determined it was working OK, and despite it only being about 60 outside, we "just had to turn it all the way down and leave th blower on high". I pity the poor blokes who stay in 247 in July. Apparently the maid's vacuum didn't work either because the floor didn't appear to be vac'd during our stay. So all in all, a rather unimpressive hotel. I was expecting much more.

$450 per night - really? This is the most expensive hotel I have ever stayed in my entire life but it rates near the bottom in terms of quality. If I had paid the $450 per night the Grand Hyatt charged out of my own pocket I would have checked out after the first night. However, I was tagging along with my wife while she was on business in DC so I only have to wonder why a hotel could charge so much money for a basic room. No this was not a suite, it was a room withtwo double beds. First the good. When you walk in, the lobby truly looks grand. But this is DC and this is the kind of hotel people stay in when somebody else pays the bill. The breakfast, while expensive ($21 for the buffet) was good. I especially liked the omelets. Service was friendly. We had drinks at The Cure a very relaxing bar. While expensive ($20 for a glass of merlot and a draft beer) the bartender was friendly and efficient. The check in was quick ut when we inquired about the price of wi-fi access the clerk did not know. I decided to live without e-mail for a few days since I was on vacation. What else is good? The location. My wife was able to walk to her meetings offsite and I was able to get to all the tourist hotspots in about 15 minutes. Now the mediocre. While the lobby was great, we did not sleep there. We slept in what was essentialy a $100 a night room. The beds were comfortable enough and the TV was big, but everything else was rather underwhelming. The bathroom was dimly lit, there was no exhaust fan that we could find, and the toilet seat was broken. The towels looked like somebody bought the cheap ones at a Wal-Mart. The AC unit was on its last legs. We called maintenance to have them look at. They determined it was working OK, and despite it only being about 60 outside, we "just had to turn it all the way down and leave th blower on high". I pity the poor blokes who stay in 247 in July. Apparently the maid's vacuum didn't work either because the floor didn't appear to be vac'd during our stay. So all in all, a rather unimpressive hotel. I was expecting much more.

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9947A407A7050497ADA481A6AC25C04B

Solid

Spotless Garden Inn - meets all expectations. Friendly staff, good breakfast (this one has you order from a menu - breakfast skillet was good and waitstaff recognized that I was in a hurry and got the order out fast). Fitness center is available 24 hours, but the pool is more limited This is new, like the IND airport terminal, and so neighborhood amenities have yet to develop. Therefore, if you don't have a car, you could be stuck. Finally, I did notice airplane traffic, but was not bothered by it. Appeared that flight path was in front of the hotel - rooms on the back side might be slightly better, but not sure. Other reviews seemed painted a pretty accurate picture of what to expect.

Solid Spotless Garden Inn - meets all expectations. Friendly staff, good breakfast (this one has you order from a menu - breakfast skillet was good and waitstaff recognized that I was in a hurry and got the order out fast). Fitness center is available 24 hours, but the pool is more limited This is new, like the IND airport terminal, and so neighborhood amenities have yet to develop. Therefore, if you don't have a car, you could be stuck. Finally, I did notice airplane traffic, but was not bothered by it. Appeared that flight path was in front of the hotel - rooms on the back side might be slightly better, but not sure. Other reviews seemed painted a pretty accurate picture of what to expect.

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6F8C29B729F90249F3E11EE1D95004D4

Hard Rock Chicago

Upon check-in I was greeted by a man at the front desk and he could not have been nicer or more helpful. He informed me of everything that I needed to know. The room was spacious, clean and comfortable. I liked the fact that I could open the windows and look out. Nice Building. The location was great for my purposes. The bar seemed to always be hopping but I only had time for a quick drink. The waitress was very nice.

Hard Rock Chicago Upon check-in I was greeted by a man at the front desk and he could not have been nicer or more helpful. He informed me of everything that I needed to know. The room was spacious, clean and comfortable. I liked the fact that I could open the windows and look out. Nice Building. The location was great for my purposes. The bar seemed to always be hopping but I only had time for a quick drink. The waitress was very nice.

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743389D784BFB6EB56A414A257352E8C

Great place to stay, especially for a family

What a perfect stay! The hotel, staff, and amenities were ideal. We came with our newborn for his first ever trip and the Hotel Lincoln could not have been more accommodating - we stayed in a family room (includes extra room with bunk beds), went to the cafe in the mornings, found street parking nearby, even went to the restaurant at happy hour. The rooms were big and comfortable. Everyone was so nice and helpful. The hotel had a very hip vibe and was always busy, which helped us feel cool even if we are new parents! And the hotel is ideally located in Lincoln Park, right near the zoo, in walking distance to many restaurants and bars. We will definitely stay here again and have already recommended it to others!

Great place to stay, especially for a family What a perfect stay! The hotel, staff, and amenities were ideal. We came with our newborn for his first ever trip and the Hotel Lincoln could not have been more accommodating - we stayed in a family room (includes extra room with bunk beds), went to the cafe in the mornings, found street parking nearby, even went to the restaurant at happy hour. The rooms were big and comfortable. Everyone was so nice and helpful. The hotel had a very hip vibe and was always busy, which helped us feel cool even if we are new parents! And the hotel is ideally located in Lincoln Park, right near the zoo, in walking distance to many restaurants and bars. We will definitely stay here again and have already recommended it to others!

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3010CDBB36308A2B7EC9B17BE9FE872A

Fantastic stay

Neither of us had ever visited Chicago when the need arose to be on the University of Chicago campus for a few days. While the Burnham isn't exactly close to campus, we wanted to be downtown to experience the city, and planned on making the commute back and forth. The hotel was beautifully located for shopping, walking around Millennium Park, visiting the theater district and the Art Institute. Since we were checking in Easter morning, I wanted to have some flowers in the room to mark the holiday. I called a few days before our trip, and the woman at the front desk, though extremely pleasant, directed me to call a florist that the hotel uses to arrange for the flowers myself. Not a big deal, but I was surprised that a Kimpton hotel wouldn’t be used to fulfilling small requests like that in-house. We arrived EARLY (around 10 AM), and even though they had no obligation to let us check in yet, the front desk staff graciously informed us that a room could be made available for us in about 5 minutes (enough time to move the bouquet I had ordered to our room!). We were shown to a beautiful high-floor room (better views and less street noise), just as I had requested through Kimpton’s In-Touch loyalty program, by a very friendly bellhop who also showed us the room’s amenities and unpacked several of our luggage items to the closet. The flowers were there, though the chocolates I had ordered were missing – never found out if that was a mistake with the hotel or the florist, but I wasn’t too worried by it. Meanwhile, the hotel’s restaurant had our name on a wait-list for Easter brunch, and called up to our room to let us know when a table was ready for us (brunch was good, but pricey). The hotel staff was courteous, professional, and went out of their way to make sure that the beginning of our stay was as pleasant as possible. Don’t let the distance from UChicago dissuade you from staying at the Burnham if you’re in town for the university. It’s located steps from the Blue Line (direct connection in about an hour to O’Hare), and is about a 15-minute ride on the Metra Electric line from the 55-56-57 Street stop in Hyde Park for the university. The $3 ride on the Metra Electic takes longer and requires you to walk a few blocks, but is a big savings over the $20 you’ll pay to get to campus in a cab. The hotel itself is gorgeous, from the wrought-iron grilles on the elevator banks, to the super-cool film noir-style office doors in the guest room hallways. The hotel was very clean, the feather-beds extremely comfortable, and the C.O. Bigelow bath amenities were a nice touch. As with all Kimptons, stay here for a well-designed, quirky boutique hotel experience with excellent service, but don’t expect the formalities or other big-ticket amenities (pools, spas, huge gyms) that you would see at a five-star property. Be sure to swing by for the free wine hour in the evening, if you have time. And if you’re sad you left your pet at home, ask for a goldfish to keep you company during your stay. We named ours George.

Fantastic stay Neither of us had ever visited Chicago when the need arose to be on the University of Chicago campus for a few days. While the Burnham isn't exactly close to campus, we wanted to be downtown to experience the city, and planned on making the commute back and forth. The hotel was beautifully located for shopping, walking around Millennium Park, visiting the theater district and the Art Institute. Since we were checking in Easter morning, I wanted to have some flowers in the room to mark the holiday. I called a few days before our trip, and the woman at the front desk, though extremely pleasant, directed me to call a florist that the hotel uses to arrange for the flowers myself. Not a big deal, but I was surprised that a Kimpton hotel wouldn’t be used to fulfilling small requests like that in-house. We arrived EARLY (around 10 AM), and even though they had no obligation to let us check in yet, the front desk staff graciously informed us that a room could be made available for us in about 5 minutes (enough time to move the bouquet I had ordered to our room!). We were shown to a beautiful high-floor room (better views and less street noise), just as I had requested through Kimpton’s In-Touch loyalty program, by a very friendly bellhop who also showed us the room’s amenities and unpacked several of our luggage items to the closet. The flowers were there, though the chocolates I had ordered were missing – never found out if that was a mistake with the hotel or the florist, but I wasn’t too worried by it. Meanwhile, the hotel’s restaurant had our name on a wait-list for Easter brunch, and called up to our room to let us know when a table was ready for us (brunch was good, but pricey). The hotel staff was courteous, professional, and went out of their way to make sure that the beginning of our stay was as pleasant as possible. Don’t let the distance from UChicago dissuade you from staying at the Burnham if you’re in town for the university. It’s located steps from the Blue Line (direct connection in about an hour to O’Hare), and is about a 15-minute ride on the Metra Electric line from the 55-56-57 Street stop in Hyde Park for the university. The $3 ride on the Metra Electic takes longer and requires you to walk a few blocks, but is a big savings over the $20 you’ll pay to get to campus in a cab. The hotel itself is gorgeous, from the wrought-iron grilles on the elevator banks, to the super-cool film noir-style office doors in the guest room hallways. The hotel was very clean, the feather-beds extremely comfortable, and the C.O. Bigelow bath amenities were a nice touch. As with all Kimptons, stay here for a well-designed, quirky boutique hotel experience with excellent service, but don’t expect the formalities or other big-ticket amenities (pools, spas, huge gyms) that you would see at a five-star property. Be sure to swing by for the free wine hour in the evening, if you have time. And if you’re sad you left your pet at home, ask for a goldfish to keep you company during your stay. We named ours George.

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8CBFC85777E12EFAF2F3594A6AC37122

a distinctive character

This hotel is filled with Victoriana and Edwardian furnishings and accessories.There is something to explore at every level. Gas fires in the lounge, chandeliers, historical artefacts. It is geared to old world charm and comfort and does it with style. Tea and coffee are always available in the lounge and an added touch of luxury is the sherry and biscuits in the afternoon. The breakfast is good and wholesome. The staff are extraordinarily friendly.

a distinctive character This hotel is filled with Victoriana and Edwardian furnishings and accessories.There is something to explore at every level. Gas fires in the lounge, chandeliers, historical artefacts. It is geared to old world charm and comfort and does it with style. Tea and coffee are always available in the lounge and an added touch of luxury is the sherry and biscuits in the afternoon. The breakfast is good and wholesome. The staff are extraordinarily friendly.

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2A1C2B2B3A653DE82C3DD255850B3333

Good Business Hotel

This is a well managed establishment. Staff very friendly and efficient at check-in. Problem with my desk lamp was fixed 3o minutes after calling in the problem and someone called to follow up with me to make sure all was well. Laundry promptly picked up after I called. Rooms are clean, spacious and quiet even though near main throughfare. Very limited movie choice compared to other hotels. Strong internet WIFI signal. On a Monday night at 9 PM, they had closed their signature sefood and steak main dining room because "it was slow" and patrons had to eat in the bar instead which I felt was a bit strange. Service from the bar was quick and friendly though. Gym is well equipped with TV screens on most machines. Decor in rooms and common areas a bit pretentious and stuffy for my taste so I probbaly won't be back, but that is a subjective matter. I spent three nights here and have no complaints.

Good Business Hotel This is a well managed establishment. Staff very friendly and efficient at check-in. Problem with my desk lamp was fixed 3o minutes after calling in the problem and someone called to follow up with me to make sure all was well. Laundry promptly picked up after I called. Rooms are clean, spacious and quiet even though near main throughfare. Very limited movie choice compared to other hotels. Strong internet WIFI signal. On a Monday night at 9 PM, they had closed their signature sefood and steak main dining room because "it was slow" and patrons had to eat in the bar instead which I felt was a bit strange. Service from the bar was quick and friendly though. Gym is well equipped with TV screens on most machines. Decor in rooms and common areas a bit pretentious and stuffy for my taste so I probbaly won't be back, but that is a subjective matter. I spent three nights here and have no complaints.

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D217C41B5407E13FF7CA0496BF6768BF

A great time in San Diego & Kona Kai Resort

A beautiful location for a great three day tour in and around San Diego. The lobby was beautiful with a fireplace, comfortable seating areas and nice views of the bay. We took another couple with us and had rooms on the west end of the second floor with balconies looking out over the harbor. It included free gated parking and breakfasts. The resort personnel were friendly and responsive.(Tina & Andrea) The resort is not new and shows a little wear of time, but it was clean and neat. The maintainance man was at our room within a couple of minutes to fix a small problem. They set us up with a great sightseeing tour of Old Town, Balboa Park, San Diego Zoo, Little Italy, Coronado Island and the Gaslamp Quarter. The breakfasts in the beautiful dining room were very good. The waiters (Francisco and Jesus) were attentive and good. The pool and hot tub were enjoyable after a great day of sightseeing. We will return with other friends.

A great time in San Diego & Kona Kai Resort A beautiful location for a great three day tour in and around San Diego. The lobby was beautiful with a fireplace, comfortable seating areas and nice views of the bay. We took another couple with us and had rooms on the west end of the second floor with balconies looking out over the harbor. It included free gated parking and breakfasts. The resort personnel were friendly and responsive.(Tina & Andrea) The resort is not new and shows a little wear of time, but it was clean and neat. The maintainance man was at our room within a couple of minutes to fix a small problem. They set us up with a great sightseeing tour of Old Town, Balboa Park, San Diego Zoo, Little Italy, Coronado Island and the Gaslamp Quarter. The breakfasts in the beautiful dining room were very good. The waiters (Francisco and Jesus) were attentive and good. The pool and hot tub were enjoyable after a great day of sightseeing. We will return with other friends.

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1677B33CBF9D17229469973A39E5C6A4

Good stay in downtown DC

The Mayflower Renaissance Hotel provides a good place to stay. The staff were friendly, the room well decorated and the bed comfortable to sleep on. There is a metro stop located adjacent to the hotel, so getting there is easy. There are also plenty of taxis along the street. Some parts of the hotel room looked a little bit outdated, but were offset by the overall experience. The biggest issue I found was with the bathroom. There seemed to be an issue with the window seal, as the bathroom was always cold even when the heat was on. This made it uncomfortable in the morning. The windows in the room open, but only a few inches given that there are no screens. Noise can be a problem with people, music and other noise. The internet was quick, and was free for me. However depending on your rate and room, it will cost you money. There is plenty of storage space with a large closet as you enter the room and drawers for clothes and other items. There is a nice bar next to the lobby. I didn't eat at the restaurant so do not know if it was any good. You can also leave your luggage in storage as you are out on the town after you check out at no additional cost. I would definitely recommend the Mayflower if you are looking for a place to stay in downtown DC.

Good stay in downtown DC The Mayflower Renaissance Hotel provides a good place to stay. The staff were friendly, the room well decorated and the bed comfortable to sleep on. There is a metro stop located adjacent to the hotel, so getting there is easy. There are also plenty of taxis along the street. Some parts of the hotel room looked a little bit outdated, but were offset by the overall experience. The biggest issue I found was with the bathroom. There seemed to be an issue with the window seal, as the bathroom was always cold even when the heat was on. This made it uncomfortable in the morning. The windows in the room open, but only a few inches given that there are no screens. Noise can be a problem with people, music and other noise. The internet was quick, and was free for me. However depending on your rate and room, it will cost you money. There is plenty of storage space with a large closet as you enter the room and drawers for clothes and other items. There is a nice bar next to the lobby. I didn't eat at the restaurant so do not know if it was any good. You can also leave your luggage in storage as you are out on the town after you check out at no additional cost. I would definitely recommend the Mayflower if you are looking for a place to stay in downtown DC.

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89BA797E8332DF33FBF07DB8FD21C2DB

Great stay for the Parade

Arriving by train from CT and finding this Hotel was just across the street from Grand Central was a bonus. When we checked in at 11am and was given our room key was another bonus! I had reserved a room for 3 guests, a teenager was travelling with us but when I requested a room with 2 beds at check-in I was advise the room only had 1 bed but the agent said (with a smile) no problem I can give you a King bed with a sofa bed. Up on the 10th floor was a very clean spacious room with a great view and a sofa bed that was easy to pull out and was already fitted with extra linen. Smallish but very clean bathroom, lots of fluffy towels and delicious smelling bathroom supplies. A noon check-out allowed us to leave our bags in the room while we went to the parade and a good nights sleep gave us an early start to get a good spot ! Considering how busy the City and Hotel was we experienced very good customer service, especially from the concierge young lady who went out of her way to help us so we would make our train connection. Would come back time and time again for this Hotel and it's location.

Great stay for the Parade Arriving by train from CT and finding this Hotel was just across the street from Grand Central was a bonus. When we checked in at 11am and was given our room key was another bonus! I had reserved a room for 3 guests, a teenager was travelling with us but when I requested a room with 2 beds at check-in I was advise the room only had 1 bed but the agent said (with a smile) no problem I can give you a King bed with a sofa bed. Up on the 10th floor was a very clean spacious room with a great view and a sofa bed that was easy to pull out and was already fitted with extra linen. Smallish but very clean bathroom, lots of fluffy towels and delicious smelling bathroom supplies. A noon check-out allowed us to leave our bags in the room while we went to the parade and a good nights sleep gave us an early start to get a good spot ! Considering how busy the City and Hotel was we experienced very good customer service, especially from the concierge young lady who went out of her way to help us so we would make our train connection. Would come back time and time again for this Hotel and it's location.

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722C4E481E9E1A45B18BE8986489EEE8

October 3-October7 Stay

Margarita was wonderful in getting me a rate better than the internet !!! I have stayed here across the past 10 years at least ~ simple, pet friendly and resonnable ... and a great location near my mother's place. Margarita and Johnna make all the difference !!! Thank you ~ best wishes

October 3-October7 Stay Margarita was wonderful in getting me a rate better than the internet !!! I have stayed here across the past 10 years at least ~ simple, pet friendly and resonnable ... and a great location near my mother's place. Margarita and Johnna make all the difference !!! Thank you ~ best wishes

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6241B78B1E263E7EE1A82B68F2378B2E

Mixed feelings

So, where to start - I always ask for a bathtub as I love a long soak. There is a bathtub but its half size so no chance of a soak. This could easily have been pointed out when booking but wasn't. On arrival, when asking for a full size tub was told it was $200 a day more for room with full size tub. Also, I'm pretty sure we're in a standard/superior room when we booked & paid for a deluxe. Our room & bed are tiny, friends staying here have much larger room & bed & we booked the same. Fortunately, its such a great city so you don't spend too much time in your room. The bed is small but very comfortable, Frette sheets delightful (& robes & Aveda toiletries). Asked for late check out only to be informed that from 12 noon to 6 pm would cost $249! How?? Lastly, the free wine & breakfast are a really nice treat but I have never been to a hotel that has a room service menu that doesn't have any breakfast items on it. Maybe its an NYC thing not to want to have breakfast in your room.... Location wise, the hotel wins, & the staff gave us great bar recommendations. When returning to my room after 5pm yesterday house-keeping hadn't managed to get to my room. Surely not 4 star service, turn-down/house-keeping happened when I was out for dinner but no choccies tonight!! On the other hand, we did recieve a bottle of wine when we mentioned it was our anniversary. As I say very mixed feelings. Can't say I'd reccomend this place...........

Mixed feelings So, where to start - I always ask for a bathtub as I love a long soak. There is a bathtub but its half size so no chance of a soak. This could easily have been pointed out when booking but wasn't. On arrival, when asking for a full size tub was told it was $200 a day more for room with full size tub. Also, I'm pretty sure we're in a standard/superior room when we booked & paid for a deluxe. Our room & bed are tiny, friends staying here have much larger room & bed & we booked the same. Fortunately, its such a great city so you don't spend too much time in your room. The bed is small but very comfortable, Frette sheets delightful (& robes & Aveda toiletries). Asked for late check out only to be informed that from 12 noon to 6 pm would cost $249! How?? Lastly, the free wine & breakfast are a really nice treat but I have never been to a hotel that has a room service menu that doesn't have any breakfast items on it. Maybe its an NYC thing not to want to have breakfast in your room.... Location wise, the hotel wins, & the staff gave us great bar recommendations. When returning to my room after 5pm yesterday house-keeping hadn't managed to get to my room. Surely not 4 star service, turn-down/house-keeping happened when I was out for dinner but no choccies tonight!! On the other hand, we did recieve a bottle of wine when we mentioned it was our anniversary. As I say very mixed feelings. Can't say I'd reccomend this place...........

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4F556A117D9D1C8BEA5F00D39F7FBED3

Disappointing

We received a recommendation for this hotel, as very convenient and well situated. The general aspect of the hotel is not so pleasant. It looks old, but not in a good way. Some of the members of the personnel are quite nice, but others showed little interest in being helpful. The hotel had been recently fumigated, and it had a very strong smell of naphthaline! The "continental breakfast" that is included in the room price, is really shameful. First of all it is served with disposable dishes and cutlery. Second, the choice of food is very poor and low quality. The room had good proportions. The bathroom was tiny. We had to go somewhere else to have a decent breakfast. In a word, disappointing. I don't recommend it.

Disappointing We received a recommendation for this hotel, as very convenient and well situated. The general aspect of the hotel is not so pleasant. It looks old, but not in a good way. Some of the members of the personnel are quite nice, but others showed little interest in being helpful. The hotel had been recently fumigated, and it had a very strong smell of naphthaline! The "continental breakfast" that is included in the room price, is really shameful. First of all it is served with disposable dishes and cutlery. Second, the choice of food is very poor and low quality. The room had good proportions. The bathroom was tiny. We had to go somewhere else to have a decent breakfast. In a word, disappointing. I don't recommend it.

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8F5BCDC6F682F606AE1913611361CA93

Average hotels - pros & cons

There were some very positive points about this hotel but also some negatives that left me wondering if I'd come again. I had done a lot of research on hotels in NYC. This one was pricey but less so than others. So considering the price and location and overall experience it was good. In other words, it's a true 3-star. The positive points: when there was a problem, they were very accomodating. Also the concierge was knowledgeable and it helped make our trip more successful. The negatives: The web sites boasts about complete renovations in the rooms. The room we were assigned was definitely not renovated. In fact, it was awful. I called to express my dissapointement and they immediately offered us an upgrade which was much nicer. Beds are not so comfortable and the duvet pockets were bunched up and very hard making for a very uncomfortable blanket. Asked for a replacement but it was the same. Coffee in room - was a pod machine but the coffee supplied was not compatible. Housekeeping didn't replenish shampoo & conditioner. Not a big deal, but it's just a pain to have to call each time for things. Location was excellent. Lobboy area is beautiful and warm

Average hotels - pros & cons There were some very positive points about this hotel but also some negatives that left me wondering if I'd come again. I had done a lot of research on hotels in NYC. This one was pricey but less so than others. So considering the price and location and overall experience it was good. In other words, it's a true 3-star. The positive points: when there was a problem, they were very accomodating. Also the concierge was knowledgeable and it helped make our trip more successful. The negatives: The web sites boasts about complete renovations in the rooms. The room we were assigned was definitely not renovated. In fact, it was awful. I called to express my dissapointement and they immediately offered us an upgrade which was much nicer. Beds are not so comfortable and the duvet pockets were bunched up and very hard making for a very uncomfortable blanket. Asked for a replacement but it was the same. Coffee in room - was a pod machine but the coffee supplied was not compatible. Housekeeping didn't replenish shampoo & conditioner. Not a big deal, but it's just a pain to have to call each time for things. Location was excellent. Lobboy area is beautiful and warm

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9FB5215428546B4A8C80D22474C82213

Very average experience...

In short, our "respire" room was small, but clean. The WI-FI was useless on my phone and Kindle...I only got it to work on my Kindle at 9pm one evening. Parking is CRAZY at $50+/day. We asked for a fridge (because we had our infant daughter with us), and it was $25/stay. There were no soda machines, but there is a minibar fridge in the room, where you can drink soda for $4.50/can...typical. One really irritating thing was that the sheets came off the bed part way through each night...leaving you to wake up on the bare mattress pad, and the bed totally dishevelled -- this isn't a picky complaint...it was really irritating. This hotel was decently located, and we were able to walk anywhere we wanted. Millennium Park is an easy 5-minute walk, and so is the Randolph METRA station. We asked for a late check-out, and were able to check out one hour later for free. All in all, the hotel was fine, but certainly did not exceed our expectations.

Very average experience... In short, our "respire" room was small, but clean. The WI-FI was useless on my phone and Kindle...I only got it to work on my Kindle at 9pm one evening. Parking is CRAZY at $50+/day. We asked for a fridge (because we had our infant daughter with us), and it was $25/stay. There were no soda machines, but there is a minibar fridge in the room, where you can drink soda for $4.50/can...typical. One really irritating thing was that the sheets came off the bed part way through each night...leaving you to wake up on the bare mattress pad, and the bed totally dishevelled -- this isn't a picky complaint...it was really irritating. This hotel was decently located, and we were able to walk anywhere we wanted. Millennium Park is an easy 5-minute walk, and so is the Randolph METRA station. We asked for a late check-out, and were able to check out one hour later for free. All in all, the hotel was fine, but certainly did not exceed our expectations.

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B94DB4DBC69DCB75EF2D149EFC997A2F

Just OK

The hotel was over booked on my arrival date, and we were forsed to stay in a room with 2 double beds rather than the King that had been requested....We were able to move the next day as long as we would accept a room on a smoking floor. Not a perfect situation, but definitely not a reason I wouldn't come back again. Thanks very much to the staff for finding a solution to the problem. The hotel was clean (by my standards) but little things were always missing from the room after being cleaned. For example one day no towels, one day no coffe cups etc. The hotel is very close to Little Italy, but not much else going on in the neigborhoods around the place. Good Value, but not sure I would book here again??

Just OK The hotel was over booked on my arrival date, and we were forsed to stay in a room with 2 double beds rather than the King that had been requested....We were able to move the next day as long as we would accept a room on a smoking floor. Not a perfect situation, but definitely not a reason I wouldn't come back again. Thanks very much to the staff for finding a solution to the problem. The hotel was clean (by my standards) but little things were always missing from the room after being cleaned. For example one day no towels, one day no coffe cups etc. The hotel is very close to Little Italy, but not much else going on in the neigborhoods around the place. Good Value, but not sure I would book here again??

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BB7AC2EDAE3BAF8ED4E17D3F1674F1EB

Great Location, great for business

Excellent lcation near Union Square, Westfield shopping mall , cable car and the BART. This is however not really suitable for leisure travel as they are very business orientated. Very impersonal. Massive lobby that is buzzing 24/7 with all sorts. The reception is undermanned all the time and therefore whether you want to exchange traveller's cheques, check-in or out, buy stamps or whatever, there is always a queue. We got allocated a double room with king beds for 4 people and had to move to a one with queen beds after the first night as the original room was tiny ; no room for suitcases anywhere. The room with queen beds was plenty big enough. There was no fridge in the room which ws disappointing. Breakfast is very expensive but plenty of diners nearby that are much cheaper. Drop off and pick up fro Alamo rent a car within a short walk hich was a real bonus.

Great Location, great for business Excellent lcation near Union Square, Westfield shopping mall , cable car and the BART. This is however not really suitable for leisure travel as they are very business orientated. Very impersonal. Massive lobby that is buzzing 24/7 with all sorts. The reception is undermanned all the time and therefore whether you want to exchange traveller's cheques, check-in or out, buy stamps or whatever, there is always a queue. We got allocated a double room with king beds for 4 people and had to move to a one with queen beds after the first night as the original room was tiny ; no room for suitcases anywhere. The room with queen beds was plenty big enough. There was no fridge in the room which ws disappointing. Breakfast is very expensive but plenty of diners nearby that are much cheaper. Drop off and pick up fro Alamo rent a car within a short walk hich was a real bonus.

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4D5E38E2D4B9558C492326503288520A

Just OK

The location was awesome. It was located just down the street from restaurants, clubs, & upscale bowling alley. Close enough to walk. That's where the awesomeness ended. We had to pay to park, which is understandable but $15 per day and not directly in middle of the action. They could cut the guests a break. The hotel was clean but the caulking in the tub was broken and black. The room was not updated and did not feel modern and bright. For a Crown Plaza I expected so much more. Note: The staff was very friendly. They do cater to pilots and flight attendants so you may be pushed aside at the check-in desk.

Just OK The location was awesome. It was located just down the street from restaurants, clubs, & upscale bowling alley. Close enough to walk. That's where the awesomeness ended. We had to pay to park, which is understandable but $15 per day and not directly in middle of the action. They could cut the guests a break. The hotel was clean but the caulking in the tub was broken and black. The room was not updated and did not feel modern and bright. For a Crown Plaza I expected so much more. Note: The staff was very friendly. They do cater to pilots and flight attendants so you may be pushed aside at the check-in desk.

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37A3789F8A7AB1640E2162805D4BBA02

Brilliant hotel in a perfect location to explore the city!

The New Yorker is perfect if you want a hotel thats central and close to everything! For starters, we flew into JFK airport and got a taxi to the hotel which is a flat rate of $50 + any tip you decide to give. We was on the 31st floor (thank god for lifts!) The room on first impression was small, but was clean, very modern and comfortable. The bed was also very comfortable. Considering it is the city that never sleeps, we didnt hear much noise outside, even with the window open. You can however hear sirens, and there you will hear a few whilst your there! The maids were very friendly and always smiling!! In terms of food, there is a diner attached to the hotel called the Tick Tock diner. We always ate breakfast there. Good choice at reasonable prices. Sometimes the staff were rude but think this was due to stress because of how busy it used to get. New York as a city is fantastic. The hotel is literally next to Madison Square Gardens, less than 5 minutes to Macys and less than 10 minutes to Empire State building. It is also about a 10 minute walk to Times Square. We went to see Mary Poppins and Sister Act musicals, both were fantastic! Just a bit of advice on attractions. The Hop On Hop Off bus tickets are fantastic. We used the Red Buses (Gray Line). If visiting Statue of Liberty, go early as the queues are sooooo long!! We visited Empire State building in the day, and Top of the Rockerfeller at night - both fantastic!! So, if visiting New York, definitely considor the New Yorker. Perfect city centre hotel!!!

Brilliant hotel in a perfect location to explore the city! The New Yorker is perfect if you want a hotel thats central and close to everything! For starters, we flew into JFK airport and got a taxi to the hotel which is a flat rate of $50 + any tip you decide to give. We was on the 31st floor (thank god for lifts!) The room on first impression was small, but was clean, very modern and comfortable. The bed was also very comfortable. Considering it is the city that never sleeps, we didnt hear much noise outside, even with the window open. You can however hear sirens, and there you will hear a few whilst your there! The maids were very friendly and always smiling!! In terms of food, there is a diner attached to the hotel called the Tick Tock diner. We always ate breakfast there. Good choice at reasonable prices. Sometimes the staff were rude but think this was due to stress because of how busy it used to get. New York as a city is fantastic. The hotel is literally next to Madison Square Gardens, less than 5 minutes to Macys and less than 10 minutes to Empire State building. It is also about a 10 minute walk to Times Square. We went to see Mary Poppins and Sister Act musicals, both were fantastic! Just a bit of advice on attractions. The Hop On Hop Off bus tickets are fantastic. We used the Red Buses (Gray Line). If visiting Statue of Liberty, go early as the queues are sooooo long!! We visited Empire State building in the day, and Top of the Rockerfeller at night - both fantastic!! So, if visiting New York, definitely considor the New Yorker. Perfect city centre hotel!!!

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E627A43458CDAC4229D15C11D15CA7BE

Had An Amazing Stay !!!

Loved the hotel was amazing. Love the free breakfast with brian as your chef making you feel right at home.. The staff is very good they have amazing customer service. I will def come back to this hotel.. It is highly recommened.

Had An Amazing Stay !!! Loved the hotel was amazing. Love the free breakfast with brian as your chef making you feel right at home.. The staff is very good they have amazing customer service. I will def come back to this hotel.. It is highly recommened.

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CF50A47741AC8CC7DABC105F2079C220

Poor service

From the beginning the staff at the front desk who answered my call requesting directions, were rude. Saying that the GPS directions and the address provided were different, as if I should have known that! Our stay was subpar at best with tons of small issues like no shampoo, light bulbs burnt out, not enough towels, dust on lamps etc… By the late evening we discovered ants crawling on the night stand and that the refrigerator was not cooling anything. We called the front desk several times and were unable to get a hold of anyone. Finally someone promised to come up to the room and resolve the refrigerator issue, however no one ever came. We chose the hotel for the pool, which was nice, and the airport shuttle which was not available because it was the weekend (this was not stated anywhere on the site we used to book nor was it in the confirmation email as they claimed when we checked in). My main disappointment and the reason for this negative review, is that despite some of the nice things, like allowing us to check in 15 minutes early and late checkout, no one apologized for anything. They acted as if by asking for simple items, things that should have been provided and were expected, we were asking too much. When I asked to speak with a manager or an assistant no one was available and the receptionist didn’t apologize for the inconveniences we had experienced. The staff needs lessons in customer service. I never asked for anything extra and did not want anything more than someone to say, in a polite tone, “Oh sorry, let us fix that for you.”

Poor service From the beginning the staff at the front desk who answered my call requesting directions, were rude. Saying that the GPS directions and the address provided were different, as if I should have known that! Our stay was subpar at best with tons of small issues like no shampoo, light bulbs burnt out, not enough towels, dust on lamps etc… By the late evening we discovered ants crawling on the night stand and that the refrigerator was not cooling anything. We called the front desk several times and were unable to get a hold of anyone. Finally someone promised to come up to the room and resolve the refrigerator issue, however no one ever came. We chose the hotel for the pool, which was nice, and the airport shuttle which was not available because it was the weekend (this was not stated anywhere on the site we used to book nor was it in the confirmation email as they claimed when we checked in). My main disappointment and the reason for this negative review, is that despite some of the nice things, like allowing us to check in 15 minutes early and late checkout, no one apologized for anything. They acted as if by asking for simple items, things that should have been provided and were expected, we were asking too much. When I asked to speak with a manager or an assistant no one was available and the receptionist didn’t apologize for the inconveniences we had experienced. The staff needs lessons in customer service. I never asked for anything extra and did not want anything more than someone to say, in a polite tone, “Oh sorry, let us fix that for you.”

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65D3B637161F0600377A1BB7D6469453

Excellent stay for the weekend

I thought this hotel was excellent. The Guest Services people were very friendly and helpful, as was the Concierge staff. The views of the river and the city were awesome. The whole experience was awesome! Thanks to the staff and administration for a wonderful stay!

Excellent stay for the weekend I thought this hotel was excellent. The Guest Services people were very friendly and helpful, as was the Concierge staff. The views of the river and the city were awesome. The whole experience was awesome! Thanks to the staff and administration for a wonderful stay!

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F26E0007107CC1104E9FD30703A8E03A

Good Place for a business trip.

I really liked the staff. Everyone was friendly and eager to help. Rooms are slightly small but ok for a business trip. The neigborhood is great. I did not like the fact that there was no pool. Also I was slightly irritated that the rooms had no bar. I could have had a drink late at night as I was jet-lagged.

Good Place for a business trip. I really liked the staff. Everyone was friendly and eager to help. Rooms are slightly small but ok for a business trip. The neigborhood is great. I did not like the fact that there was no pool. Also I was slightly irritated that the rooms had no bar. I could have had a drink late at night as I was jet-lagged.

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11F2B9045F10A87076A26ECA2B2D9751

Really smart hotel!

The rooms at The Hyatt are super, you don't need one of the highest floors to get a great view through the floor to ceiling windows but make sure you visit the sky bar for a drink because it really is a 'wow'. Beds are comfy, rooms have adequate space (could have been a bit more generous) and are spotlessly clean. I thought the design of the rooms was very attractive and hope that the lobby makeover is equally good. We arrived as a workers pay protest was about to start and whilst the bellboys were good I felt under huge pressure to get the cases out of the car, flung on a trolley, dump them in the lobby & get the car shifted pronto - that didn't create the best first impression. An email or text in advance warning me would have been helpful as I could have delayed our arrival a little to avoid the chaos. Reception team were welcoming & friendly. Concierge team helpful & answered our questions with great knowledge. Maids courteous and Mitch in the sky bar smashing! This was our second time in San Fran & I much preferred the Union Square location to Fishermans Wharf. The Wharf has been overrun with tacky tourist tat since our last visit but no worries, transport down to the Wharf on the Muni is easy and we found it walkable. My only doubt in terms of the Union Square location would be that work has just started digging up the road for what I understand relates to extending the underground, it's going to be going on for a while and did disturb us as work started early in the morning, light sleepers take your ear plugs just in case. I would recommend the Grand Hyatt to my friends, it was good value compared with hotels of a similar standard in the area.

Really smart hotel! The rooms at The Hyatt are super, you don't need one of the highest floors to get a great view through the floor to ceiling windows but make sure you visit the sky bar for a drink because it really is a 'wow'. Beds are comfy, rooms have adequate space (could have been a bit more generous) and are spotlessly clean. I thought the design of the rooms was very attractive and hope that the lobby makeover is equally good. We arrived as a workers pay protest was about to start and whilst the bellboys were good I felt under huge pressure to get the cases out of the car, flung on a trolley, dump them in the lobby & get the car shifted pronto - that didn't create the best first impression. An email or text in advance warning me would have been helpful as I could have delayed our arrival a little to avoid the chaos. Reception team were welcoming & friendly. Concierge team helpful & answered our questions with great knowledge. Maids courteous and Mitch in the sky bar smashing! This was our second time in San Fran & I much preferred the Union Square location to Fishermans Wharf. The Wharf has been overrun with tacky tourist tat since our last visit but no worries, transport down to the Wharf on the Muni is easy and we found it walkable. My only doubt in terms of the Union Square location would be that work has just started digging up the road for what I understand relates to extending the underground, it's going to be going on for a while and did disturb us as work started early in the morning, light sleepers take your ear plugs just in case. I would recommend the Grand Hyatt to my friends, it was good value compared with hotels of a similar standard in the area.

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6F6DA64B563BD35311B6D5D1A9C7AEAE

Great Experience

Wish I had more time to enjoy the amenities. I like that they have free parking if you park further away from the hotel. A big, big plus. This will be my hotel whenever I am in Houston. The staff at the hotel were all very helpfull. Really nice hotel. Loved the outdoor pool area. But never had a chance to enjoy it as very short weekend trip.

Great Experience Wish I had more time to enjoy the amenities. I like that they have free parking if you park further away from the hotel. A big, big plus. This will be my hotel whenever I am in Houston. The staff at the hotel were all very helpfull. Really nice hotel. Loved the outdoor pool area. But never had a chance to enjoy it as very short weekend trip.

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9BC8E9A238351E7C7FA2F124310D990A

"Great Hotel Experience"

Friendly professional staff providing impeccable service. They made our 35th wedding anniversary very special. We received an upgrade to a beautiful room with a spectacular view of Bryant Park. The room was spacious, clean and comfortable with an amazing bathroom and amenities. We loved everything about this sophisticated and stylish yet unpretentious hotel with a great location. Special thanks to Darren Sumner who provided us with such a great stay and to Robert Falco who made sure we were satisfied and comfortable with our accomodations.

"Great Hotel Experience" Friendly professional staff providing impeccable service. They made our 35th wedding anniversary very special. We received an upgrade to a beautiful room with a spectacular view of Bryant Park. The room was spacious, clean and comfortable with an amazing bathroom and amenities. We loved everything about this sophisticated and stylish yet unpretentious hotel with a great location. Special thanks to Darren Sumner who provided us with such a great stay and to Robert Falco who made sure we were satisfied and comfortable with our accomodations.

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DCBBCA02043FBB2832E9C583222073FF

Got a good deal, so I can't complain

Booked room on hotwire, so the location was great for the price. The check-in staff allowed us in shortly after 1pm, which was very appreciated. Overall the hotel is fine, rooms average. We were provided a room with two double beds. We tried to share the bed initially, but learned that it was just not enough for my husband and I to share. The pillows were very uncomfortable too, but luckily our stay was only for one night. My biggest issue would be the staff in the lobby bar. We did not have a pleasant experience there- the staff seemed irritated that we were asking for drinks. I would just recommend avoiding that part of the hotel, and you should be fine. We got a deal on the hotel through Hotwire, so I was fine with what we got. I would not have been happy had we paid full price for the room.

Got a good deal, so I can't complain Booked room on hotwire, so the location was great for the price. The check-in staff allowed us in shortly after 1pm, which was very appreciated. Overall the hotel is fine, rooms average. We were provided a room with two double beds. We tried to share the bed initially, but learned that it was just not enough for my husband and I to share. The pillows were very uncomfortable too, but luckily our stay was only for one night. My biggest issue would be the staff in the lobby bar. We did not have a pleasant experience there- the staff seemed irritated that we were asking for drinks. I would just recommend avoiding that part of the hotel, and you should be fine. We got a deal on the hotel through Hotwire, so I was fine with what we got. I would not have been happy had we paid full price for the room.

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FACB7581D04F9F0AA0849FEF909538E5

Friendly staff, Great stay!

I was in town for business in early September and spent two nights here. The king room was very spacious and the bed was super comfortable.The toiletries in the room were upscale. Room service the first night was very fast and tasty. The sink in the bathroom seemed to be slow to drain, so I left a note for housekeeping and it was taken care of quickly. The person who waited on my colleague and I for breakfast was fantastic. She brought us to-go cups for our coffee and soda without us having to ask. The hotel is very close to shopping and restaurants so you can easily walk there for lunch or dinner.

Friendly staff, Great stay! I was in town for business in early September and spent two nights here. The king room was very spacious and the bed was super comfortable.The toiletries in the room were upscale. Room service the first night was very fast and tasty. The sink in the bathroom seemed to be slow to drain, so I left a note for housekeeping and it was taken care of quickly. The person who waited on my colleague and I for breakfast was fantastic. She brought us to-go cups for our coffee and soda without us having to ask. The hotel is very close to shopping and restaurants so you can easily walk there for lunch or dinner.

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952E4EDA0190249B682BFAE17E522CD6

Great Hotel in New York with great Price

Nice Hotel, clean ...great location. It was near Macy's and it was a nice size room. The staff was helpful and it included free breakfast and even held our luggage next day as we did some shopping and that sure helped us girlfriends out a lot .... We had free coffee all day and a nice view from our room. All and all it was a great experience and we felt Safe.... We would go again,very clean and done very modern and nice.

Great Hotel in New York with great Price Nice Hotel, clean ...great location. It was near Macy's and it was a nice size room. The staff was helpful and it included free breakfast and even held our luggage next day as we did some shopping and that sure helped us girlfriends out a lot .... We had free coffee all day and a nice view from our room. All and all it was a great experience and we felt Safe.... We would go again,very clean and done very modern and nice.

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4454C9A05D90AECF88DE0B2EB0197ED9

Girls NYC adventure. With gatecrasher Sandy

After 2yrs planning 3 friends and I left the husbands and kids at home in Ireland and headed to NYC for 4 nights of relaxation, sightseeing and shopping. We arrived Sat 27th and Sandy arrived Monday 29th so our NYC adventure became somewhat curtailed. Thanks to all the staff at San Carlos. We ended up staying for 3 extra nights (at standrad rate - no profitering, unlike stories we heard from other weary travellers!!!) and enjoyed all NYC has to offer before we departed. The rooms are very spacious and spotless. The suite was great for 4 ladies. Highly recommended.

Girls NYC adventure. With gatecrasher Sandy After 2yrs planning 3 friends and I left the husbands and kids at home in Ireland and headed to NYC for 4 nights of relaxation, sightseeing and shopping. We arrived Sat 27th and Sandy arrived Monday 29th so our NYC adventure became somewhat curtailed. Thanks to all the staff at San Carlos. We ended up staying for 3 extra nights (at standrad rate - no profitering, unlike stories we heard from other weary travellers!!!) and enjoyed all NYC has to offer before we departed. The rooms are very spacious and spotless. The suite was great for 4 ladies. Highly recommended.

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72029BD01E8DCA4A0A716BFF45570CBF

Loved it! Great Place to Stay!

My mom and I travelled to San Francisco for the first time on the Labour Day long weekend. We didn't want to have to spend +$250/night on a hotel, so I was thrilled when I came across the Hotel Mayflower. It is a great hotel at a great price! The hotel is old, built in the 1920s, but that just means it has so much character. It's got a great lobby area, and the old style elevators with the gates that pull across. There's a continental breakfast everyday, which has toast, muffins, scones, hard boiled eggs, yogurt, oatmeal, juice, coffee, teas, etc. We were there for 5 days and ate breakfast there everyday without getting bored of it. The rooms are quite spacious, and are all suites, so they have kitchettes which is nice to be able to have drinks and snacks if you like. They've got a little grocery store right next door which is convenient. The staff at the hotel are all quite nice and helpful. It's in a great location! So close to the cable car line, Union Square, good restaurants etc. We would definitely recommend this hotel for anyone going to San Fran, and will for sure go back ourselves.

Loved it! Great Place to Stay! My mom and I travelled to San Francisco for the first time on the Labour Day long weekend. We didn't want to have to spend +$250/night on a hotel, so I was thrilled when I came across the Hotel Mayflower. It is a great hotel at a great price! The hotel is old, built in the 1920s, but that just means it has so much character. It's got a great lobby area, and the old style elevators with the gates that pull across. There's a continental breakfast everyday, which has toast, muffins, scones, hard boiled eggs, yogurt, oatmeal, juice, coffee, teas, etc. We were there for 5 days and ate breakfast there everyday without getting bored of it. The rooms are quite spacious, and are all suites, so they have kitchettes which is nice to be able to have drinks and snacks if you like. They've got a little grocery store right next door which is convenient. The staff at the hotel are all quite nice and helpful. It's in a great location! So close to the cable car line, Union Square, good restaurants etc. We would definitely recommend this hotel for anyone going to San Fran, and will for sure go back ourselves.

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EE4C9B7C986C5DF39A3FFC8CAD0D7BBF

Good Value

I stayed at the Fairfield Inn and Suites in San Diego for three nights. The hotel was reasonably priced, centrally located, and the room was clean, and nicely furnished. The microwave and mini-fridge came in handy, while the continental breakfast was much more than I expected. The staff was helpful and willing to print directions to a variety of places. I would highly recommend this hotel.

Good Value I stayed at the Fairfield Inn and Suites in San Diego for three nights. The hotel was reasonably priced, centrally located, and the room was clean, and nicely furnished. The microwave and mini-fridge came in handy, while the continental breakfast was much more than I expected. The staff was helpful and willing to print directions to a variety of places. I would highly recommend this hotel.

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014565ECF22616BC2CC4A584FA27B918

Perfect Hampton Inn in a Prime Location

Stayed here for three nights during the summer. This hotel featured everything you’d expect from a Hampton Inn, in a perfect location for business or pleasure. Standard room with 1 king bed was pretty decent size, internet worked well enough for me to be productive with work, slept perfectly despite the hotel being busy and completely full, bed was standard Hampton/very comfortable. Clean bathroom. Only downside was the room was a little on the dark side between the décor and relatively small windows, but this really wasn’t a reason NOT to stay here. Breakfast was standard for a Hampton, staff was very friendly.

Perfect Hampton Inn in a Prime Location Stayed here for three nights during the summer. This hotel featured everything you’d expect from a Hampton Inn, in a perfect location for business or pleasure. Standard room with 1 king bed was pretty decent size, internet worked well enough for me to be productive with work, slept perfectly despite the hotel being busy and completely full, bed was standard Hampton/very comfortable. Clean bathroom. Only downside was the room was a little on the dark side between the décor and relatively small windows, but this really wasn’t a reason NOT to stay here. Breakfast was standard for a Hampton, staff was very friendly.

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31BE992836EFEEC13D8E9A0D1D6D8A91

Good for a business trip to LA

As a Platinum traveler I was upgraded to a suite which was a fairly large layout with a separate powder room. I was in room 1811 which was quiet and a decent view (higher would have been better). Valet parking was very expensive at $38, but I did not see much choice (nor did I investigate alternatives) I had a business dinner at LA Prime which was on the 38th floor and did have a nice view. Workout room was relatively small for a large hotel and was VERY busy at 5:45AM PT.

Good for a business trip to LA As a Platinum traveler I was upgraded to a suite which was a fairly large layout with a separate powder room. I was in room 1811 which was quiet and a decent view (higher would have been better). Valet parking was very expensive at $38, but I did not see much choice (nor did I investigate alternatives) I had a business dinner at LA Prime which was on the 38th floor and did have a nice view. Workout room was relatively small for a large hotel and was VERY busy at 5:45AM PT.

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B7940D91AF80FAEF6F2466FF8F558C25

Mediocre at best

It's a fine hotel, but feels like it was a holiday inn in a former life. The room is fine, but the room and bathroom is not what you would expect from a 5 start hotel. I would note that the service was great. It's in a good location, and if you get a deal it's worth statying.

Mediocre at best It's a fine hotel, but feels like it was a holiday inn in a former life. The room is fine, but the room and bathroom is not what you would expect from a 5 start hotel. I would note that the service was great. It's in a good location, and if you get a deal it's worth statying.

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042525576522B392A32F2446ACC638E1

choose another place to stay

Good location and that s all. Smelly , Dirty, breakfast terrible, lot of noise and no cold in the rooms because of air con inefficient. Price not so low for such a bad value.

choose another place to stay Good location and that s all. Smelly , Dirty, breakfast terrible, lot of noise and no cold in the rooms because of air con inefficient. Price not so low for such a bad value.

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3595611C9DDFA40F214EA2C5ED7191A5

very nice, just loud

Stayed here and thought the hotel and staff were excellent, however we were on the 3rd floor and it sounded as if elephants were on parade above us. You could hear every door slam and because it is near Sea World there are a lot of children in the hotel. Would not recommend for singles or couples without children. Defiantly could hear the pitter patter of many little feet above! Nice place for families - excellent breakfast

very nice, just loud Stayed here and thought the hotel and staff were excellent, however we were on the 3rd floor and it sounded as if elephants were on parade above us. You could hear every door slam and because it is near Sea World there are a lot of children in the hotel. Would not recommend for singles or couples without children. Defiantly could hear the pitter patter of many little feet above! Nice place for families - excellent breakfast

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93A93DB5695B76FC21B5026AF61908E7

What a Gem of a Hotel

I have stayed several times at the Fitzpatrick Grand Central, and enjoyed it. This was my first experience at the Fitzpatrick Manhattan. I was so impressed with it, I've already made my return reservation. It is an oasis of peace and tranquility in the middle of the city, just perfect to regenerate after enjoying New York. The room was so comfortable, not the modern type furniture that may look hip but is totally uncomfortable and flimsy. The bed gave me the best night's sleep! The linen was soft and high end, the toilet products not cheap and generic, and everything was clean, spotless and in good repair. Loved the staff, very friendly, making sure I was satisfied and happy. Even the bar and restaurant were exceptional, great music(at a decent level,) and decorated classy yet cool. I hate to put this rave out there, cause I don't want this place to be booked up when I want to come back. But they deserve the rave. Should be a five star hotel. Well done Fitzpatrick Manhattan! KMc-Anderson

What a Gem of a Hotel I have stayed several times at the Fitzpatrick Grand Central, and enjoyed it. This was my first experience at the Fitzpatrick Manhattan. I was so impressed with it, I've already made my return reservation. It is an oasis of peace and tranquility in the middle of the city, just perfect to regenerate after enjoying New York. The room was so comfortable, not the modern type furniture that may look hip but is totally uncomfortable and flimsy. The bed gave me the best night's sleep! The linen was soft and high end, the toilet products not cheap and generic, and everything was clean, spotless and in good repair. Loved the staff, very friendly, making sure I was satisfied and happy. Even the bar and restaurant were exceptional, great music(at a decent level,) and decorated classy yet cool. I hate to put this rave out there, cause I don't want this place to be booked up when I want to come back. But they deserve the rave. Should be a five star hotel. Well done Fitzpatrick Manhattan! KMc-Anderson

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