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### CompanyX Customer Support Ticket Routing
**Description:** Automatically route customer support tickets to relevant teams based on issue descriptions, speeding up resolution time and enhancing customer experience.
## How to Use
Here is how to use this model to classify text into different categories:
from transformers import AutoModelForSequenceClassification, AutoTokenizer
model_name = "interneuronai/companyx_customer_support_ticket_routing_distilbert"
model = AutoModelForSequenceClassification.from_pretrained(model_name)
tokenizer = AutoTokenizer.from_pretrained(model_name)
def classify_text(text):
inputs = tokenizer(text, return_tensors="pt", padding=True, truncation=True, max_length=512)
outputs = model(**inputs)
predictions = outputs.logits.argmax(-1)
return predictions.item()
text = "Your text here"
print("Category:", classify_text(text)) |