Dataset Card for CLINC150

Dataset Summary

Task-oriented dialog systems need to know when a query falls outside their range of supported intents, but current text classification corpora only define label sets that cover every example. We introduce a new dataset that includes queries that are out-of-scope (OOS), i.e., queries that do not fall into any of the system's supported intents. This poses a new challenge because models cannot assume that every query at inference time belongs to a system-supported intent class. Our dataset also covers 150 intent classes over 10 domains, capturing the breadth that a production task-oriented agent must handle. It offers a way of more rigorously and realistically benchmarking text classification in task-driven dialog systems.

Supported Tasks and Leaderboards

• intent-classification: This dataset is for evaluating the performance of intent classification systems in the presence of "out-of-scope" queries, i.e., queries that do not fall into any of the system-supported intent classes. The dataset includes both in-scope and out-of-scope data. here.

Languages

English

Dataset Structure

Data Instances

A sample from the training set is provided below:

{
    'text' : 'can you walk me through setting up direct deposits to my bank of internet savings account',
    'label' : 108 
}

Data Fields

• text : Textual data
• label : 150 intent classes over 10 domains, the dataset contains one label for 'out-of-scope' intent.

The Label Id to Label Name map is mentioned in the table below:

| Label Id | Label name | |--- |--- | | 0 | restaurant_reviews | | 1 | nutrition_info | | 2 | account_blocked | | 3 | oil_change_how | | 4 | time | | 5 | weather | | 6 | redeem_rewards | | 7 | interest_rate | | 8 | gas_type | | 9 | accept_reservations | | 10 | smart_home | | 11 | user_name | | 12 | report_lost_card | | 13 | repeat | | 14 | whisper_mode | | 15 | what_are_your_hobbies | | 16 | order | | 17 | jump_start | | 18 | schedule_meeting | | 19 | meeting_schedule | | 20 | freeze_account | | 21 | what_song | | 22 | meaning_of_life | | 23 | restaurant_reservation | | 24 | traffic | | 25 | make_call | | 26 | text | | 27 | bill_balance | | 28 | improve_credit_score | | 29 | change_language | | 30 | no | | 31 | measurement_conversion | | 32 | timer | | 33 | flip_coin | | 34 | do_you_have_pets | | 35 | balance | | 36 | tell_joke | | 37 | last_maintenance | | 38 | exchange_rate | | 39 | uber | | 40 | car_rental | | 41 | credit_limit | | 42 | oos | | 43 | shopping_list | | 44 | expiration_date | | 45 | routing | | 46 | meal_suggestion | | 47 | tire_change | | 48 | todo_list | | 49 | card_declined | | 50 | rewards_balance | | 51 | change_accent | | 52 | vaccines | | 53 | reminder_update | | 54 | food_last | | 55 | change_ai_name | | 56 | bill_due | | 57 | who_do_you_work_for | | 58 | share_location | | 59 | international_visa | | 60 | calendar | | 61 | translate | | 62 | carry_on | | 63 | book_flight | | 64 | insurance_change | | 65 | todo_list_update | | 66 | timezone | | 67 | cancel_reservation | | 68 | transactions | | 69 | credit_score | | 70 | report_fraud | | 71 | spending_history | | 72 | directions | | 73 | spelling | | 74 | insurance | | 75 | what_is_your_name | | 76 | reminder | | 77 | where_are_you_from | | 78 | distance | | 79 | payday | | 80 | flight_status | | 81 | find_phone | | 82 | greeting | | 83 | alarm | | 84 | order_status | | 85 | confirm_reservation | | 86 | cook_time | | 87 | damaged_card | | 88 | reset_settings | | 89 | pin_change | | 90 | replacement_card_duration | | 91 | new_card | | 92 | roll_dice | | 93 | income | | 94 | taxes | | 95 | date | | 96 | who_made_you | | 97 | pto_request | | 98 | tire_pressure | | 99 | how_old_are_you | | 100 | rollover_401k | | 101 | pto_request_status | | 102 | how_busy | | 103 | application_status | | 104 | recipe | | 105 | calendar_update | | 106 | play_music | | 107 | yes | | 108 | direct_deposit | | 109 | credit_limit_change | | 110 | gas | | 111 | pay_bill | | 112 | ingredients_list | | 113 | lost_luggage | | 114 | goodbye | | 115 | what_can_i_ask_you | | 116 | book_hotel | | 117 | are_you_a_bot | | 118 | next_song | | 119 | change_speed | | 120 | plug_type | | 121 | maybe | | 122 | w2 | | 123 | oil_change_when | | 124 | thank_you | | 125 | shopping_list_update | | 126 | pto_balance | | 127 | order_checks | | 128 | travel_alert | | 129 | fun_fact | | 130 | sync_device | | 131 | schedule_maintenance | | 132 | apr | | 133 | transfer | | 134 | ingredient_substitution | | 135 | calories | | 136 | current_location | | 137 | international_fees | | 138 | calculator | | 139 | definition | | 140 | next_holiday | | 141 | update_playlist | | 142 | mpg | | 143 | min_payment | | 144 | change_user_name | | 145 | restaurant_suggestion | | 146 | travel_notification | | 147 | cancel | | 148 | pto_used | | 149 | travel_suggestion | | 150 | change_volume |

Data Splits

The dataset comes in different subsets:

• small : Small, in which there are only 50 training queries per each in-scope intent
• imbalanced : Imbalanced, in which intents have either 25, 50, 75, or 100 training queries.
• plus: OOS+, in which there are 250 out-of-scope training examples, rather than 100.

Dataset Creation

Curation Rationale

[More Information Needed]

Source Data

Initial Data Collection and Normalization

[More Information Needed]

Who are the source language producers?

[More Information Needed]

Annotations

Annotation process

[More Information Needed]

Who are the annotators?

[More Information Needed]

Personal and Sensitive Information

[More Information Needed]

Considerations for Using the Data

Social Impact of Dataset

[More Information Needed]

Discussion of Biases

[More Information Needed]

Other Known Limitations

[More Information Needed]

Additional Information

Dataset Curators

[More Information Needed]

Licensing Information

[More Information Needed]

Citation Information

@inproceedings{larson-etal-2019-evaluation,
    title = "An Evaluation Dataset for Intent Classification and Out-of-Scope Prediction",
    author = "Larson, Stefan  and
      Mahendran, Anish  and
      Peper, Joseph J.  and
      Clarke, Christopher  and
      Lee, Andrew  and
      Hill, Parker  and
      Kummerfeld, Jonathan K.  and
      Leach, Kevin  and
      Laurenzano, Michael A.  and
      Tang, Lingjia  and
      Mars, Jason",
    booktitle = "Proceedings of the 2019 Conference on Empirical Methods in Natural Language Processing and the 9th International Joint Conference on Natural Language Processing (EMNLP-IJCNLP)",
    year = "2019",
    url = "https://www.aclweb.org/anthology/D19-1131"
}

Contributions

Thanks to @sumanthd17 for adding this dataset.