tweet_id int64 567,588,279B 570,310,600B | airline_sentiment stringclasses 3 values | airline_sentiment_confidence float64 0.34 1 | negativereason stringclasses 10 values | negativereason_confidence float64 0 1 โ | airline stringclasses 6 values | airline_sentiment_gold stringclasses 3 values | name stringlengths 2 19 | negativereason_gold stringclasses 13 values | retweet_count int64 0 44 | text stringlengths 12 186 | tweet_coord stringlengths 10 28 โ | tweet_created stringlengths 25 25 | tweet_location stringlengths 1 34 โ | user_timezone stringlengths 3 27 โ |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
568,439,171,028,791,300 | negative | 1 | Bad Flight | 0.6762 | Southwest | null | katxc | null | 0 | @SouthwestAir I paid for inflight wifi only for it not to work. Download speed was 0.21mbps & I ended up watching the free TV instead. | null | 2015-02-19 07:57:14 -0800 | Chicago | Central Time (US & Canada) |
568,438,759,466,934,300 | neutral | 1 | null | null | Southwest | null | BradLloydBrando | null | 0 | @SouthwestAir sure can! Just a second. | null | 2015-02-19 07:55:35 -0800 | Buffalo, NY | Atlantic Time (Canada) |
568,438,312,177,762,300 | positive | 1 | null | null | Southwest | null | heatheralexis8 | null | 0 | @SouthwestAir oh my god thank you so much!!! I just sent you a DM | null | 2015-02-19 07:53:49 -0800 | Vegas | Pacific Time (US & Canada) |
568,438,257,454,682,100 | negative | 1 | Late Flight | 1 | Southwest | null | itshosey | null | 0 | @SouthwestAir I wish I would've known so I could've slept 2 hours more and let my friend know not to wait for me after she lands... | null | 2015-02-19 07:53:36 -0800 | Los Angeles | Arizona |
568,438,018,572,300,300 | positive | 0.6596 | null | null | Southwest | null | cigaradventures | null | 0 | @SouthwestAir Thank you for the prompt response. I will email Late Flightr today. | null | 2015-02-19 07:52:39 -0800 | iPhone: 44.912468,-93.318619 | Central Time (US & Canada) |
568,438,000,843,034,600 | positive | 1 | null | null | Southwest | null | JiggaJazzman | null | 0 | THANKS to @SouthwestAir , I get to go to the #DestinationDragons @Imaginedragons show this weekend in UTAH @VelourLive !!! #ThankYou | null | 2015-02-19 07:52:35 -0800 | null | null |
568,437,777,647,460,350 | neutral | 0.6684 | null | null | Southwest | null | tripcentral | null | 0 | @SouthwestAir @FortuneMagazine Congratulations! | null | 2015-02-19 07:51:41 -0800 | Canada | Eastern Time (US & Canada) |
568,437,634,835,595,260 | neutral | 0.6368 | null | null | Southwest | null | kzone7 | null | 0 | @SouthwestAir For my Grandma Ella's 80th, she would love a bday greeting from your flight crew! She was a stewardess for Eastern Airlines. | null | 2015-02-19 07:51:07 -0800 | Long Island, NY | Eastern Time (US & Canada) |
568,437,385,844,924,400 | neutral | 1 | null | null | Southwest | null | JuliaMooch1 | null | 0 | @SouthwestAir is there any chance I could get tickets to the #DestinationDragons show in Vegas? Ive been a huge fan for years! Pretty please | null | 2015-02-19 07:50:08 -0800 | Boston | Eastern Time (US & Canada) |
568,437,028,205,035,500 | positive | 1 | null | null | Southwest | null | Autistikids | null | 0 | @SouthwestAir @FortuneMagazine Love u Southwest. You've always been helpful. When I traveled a lot w/my son, infant/toddler, U were great! | null | 2015-02-19 07:48:43 -0800 | Fort Worth, Texas | null |
568,437,004,045,672,450 | positive | 1 | null | null | Southwest | null | SamIam6915 | null | 0 | @SouthwestAir @FortuneMagazine Love flying Southwest! Best flight attendants ever! | null | 2015-02-19 07:48:37 -0800 | Minnesota | null |
568,436,966,628,261,900 | negative | 1 | Flight Attendant Complaints | 0.3728 | Southwest | null | JaxBeFit | null | 0 | @SouthwestAir nothing express about your express bag drop at Phoenix Sky Harbor | null | 2015-02-19 07:48:28 -0800 | null | null |
568,436,693,210,173,440 | neutral | 0.6974 | null | 0 | Southwest | null | akd209 | null | 0 | @SouthwestAir is it possible to book a refundable trip? Willing to pay extra. This would be for a domestic round trip flight | null | 2015-02-19 07:47:23 -0800 | Clearwater / Bethlehem | Eastern Time (US & Canada) |
568,436,267,702,071,300 | negative | 0.6998 | Flight Booking Problems | 0.3563 | Southwest | null | HisBoots | null | 0 | @SouthwestAir used to exclusively fly SW, but Late Flightly, direct flights & cheaper costs have me switched. ๐ why...so... few...direct...flights? | null | 2015-02-19 07:45:41 -0800 | Live Free or Die | Eastern Time (US & Canada) |
568,436,061,959,028,740 | neutral | 0.6448 | null | 0 | Southwest | null | Raasclaattt | null | 0 | @SouthwestAir would you be willing to help me surprise my bestfriend with tickets to go see @Imaginedragons? #DestinationDragons Gracias! | null | 2015-02-19 07:44:52 -0800 | Ithaca, NY | Eastern Time (US & Canada) |
568,435,434,964,938,750 | neutral | 1 | null | null | Southwest | null | streetsmartsmom | null | 0 | @SouthwestAir MAC computer left on BWI to LA flight on 14th. Reward for recovery; info important to owner.#HELP #passengers #honesty | null | 2015-02-19 07:42:23 -0800 | Duluth, GA | Eastern Time (US & Canada) |
568,434,790,707,277,800 | positive | 1 | null | null | Southwest | null | mrsblack777 | null | 0 | @SouthwestAir @FortuneMagazine I DO like your airlines, congrats! : ) | null | 2015-02-19 07:39:49 -0800 | Northwest | Pacific Time (US & Canada) |
568,434,328,943,915,000 | positive | 0.644 | null | null | Southwest | null | 32432tee | null | 0 | @SouthwestAir Hi Guys good morning how are you doing | null | 2015-02-19 07:37:59 -0800 | pittsburgh pa | Eastern Time (US & Canada) |
568,434,014,672,916,500 | negative | 1 | Can't Tell | 0.6429 | Southwest | null | cigaradventures | null | 0 | @SouthwestAir Is there an email address I can send some thoughts to? This experience was really not good & I have some feedback. | null | 2015-02-19 07:36:44 -0800 | iPhone: 44.912468,-93.318619 | Central Time (US & Canada) |
568,434,004,732,416,000 | positive | 1 | null | null | Southwest | null | Texas_Gil | null | 0 | @SouthwestAir Southwest is definitely my favorite airline to fly! :D | null | 2015-02-19 07:36:42 -0800 | Austin, Texas | Central Time (US & Canada) |
568,433,948,126,154,750 | positive | 1 | null | null | Southwest | null | TexasLawbook | null | 0 | @SouthwestAir Congratulations! | null | 2015-02-19 07:36:28 -0800 | Dallas, TX | Central Time (US & Canada) |
568,432,638,823,772,160 | negative | 1 | Late Flight | 1 | Southwest | null | itshosey | null | 0 | @SouthwestAir great. My flight is delayed three hours. Now my friend has to wait for me at the airport for hours on her birthday. ๐๐ | null | 2015-02-19 07:31:16 -0800 | Los Angeles | Arizona |
568,432,390,957,355,000 | positive | 0.6774 | null | null | Southwest | null | cbigwater | null | 0 | @SouthwestAir guess where Ashley is. She's doing a great job presenting. #ragandisney http://t.co/5ZNMwxDI9U | null | 2015-02-19 07:30:17 -0800 | Window Rock, Arizona | Central Time (US & Canada) |
568,432,260,912,959,500 | neutral | 1 | null | null | Southwest | null | bvincent | null | 0 | @SouthwestAir using social business roadmap to develop intelligent path to embed social across enterprise #RaganDisney | null | 2015-02-19 07:29:46 -0800 | Minneapolis, MN | Central Time (US & Canada) |
568,431,720,707,579,900 | neutral | 1 | null | null | Southwest | null | judesnews9222 | null | 0 | @SouthwestAir adds new direct flights from #Columbus to Oakland & Boston starting August 2015 #cmh #oak #bos | null | 2015-02-19 07:27:37 -0800 | Columbus, Ohio | null |
568,430,867,447,549,950 | neutral | 1 | null | null | Southwest | null | KelliBruns | null | 0 | @SouthwestAir Is there anyway to pay more to get priority boarding A 1-15? | null | 2015-02-19 07:24:14 -0800 | California | Alaska |
568,430,198,254,747,650 | negative | 0.6366 | Late Flight | 0.3237 | Southwest | null | benamcswag | null | 0 | @SouthwestAir @thirty_lives birthday is the 24th and he's not seeing Imagine Dragons at #DestinationDragons ? | null | 2015-02-19 07:21:34 -0800 | null | Eastern Time (US & Canada) |
568,429,191,546,277,900 | positive | 1 | null | null | Southwest | null | maxwellsantoro | null | 0 | @SouthwestAir thank you for integrating with Passbook on iOS, it all works so much better now!!! | null | 2015-02-19 07:17:34 -0800 | NY | Eastern Time (US & Canada) |
568,429,188,975,173,600 | negative | 0.3456 | Late Flight | 0.3456 | Southwest | null | benamcswag | null | 1 | @SouthwestAir Is my friend lucky enough to see #DestinationDragons live on his birthday? He's been a fan for years @thirty_lives | null | 2015-02-19 07:17:34 -0800 | null | Eastern Time (US & Canada) |
568,429,136,584,286,200 | neutral | 0.6824 | null | null | Southwest | null | thirty_lives | null | 0 | @SouthwestAir I've been a fan of imagine dragons since 2012 and they're my fave band and #DestinationDragons is during my bday can I get tix | null | 2015-02-19 07:17:21 -0800 | สแดoส สวu | Eastern Time (US & Canada) |
568,429,062,642,929,660 | neutral | 0.6566 | null | 0 | Southwest | null | johnrouzaut2 | null | 0 | @SouthwestAir Whats up with flight 4464 Ft myers to milwaukee??? | null | 2015-02-19 07:17:04 -0800 | null | null |
568,428,195,193,729,000 | neutral | 1 | null | null | Southwest | null | thirty_lives | null | 0 | @SouthwestAir My birthday is during #DestinationDragons could I get tix?? http://t.co/07XhCacjax | null | 2015-02-19 07:13:37 -0800 | สแดoส สวu | Eastern Time (US & Canada) |
568,427,566,916,345,860 | neutral | 0.7039 | null | 0 | Southwest | null | jlittle100 | null | 0 | @SouthwestAir Please bring back RDU to FLL direct route! I noticed it is missing starting in Late Flight August! The flights are always packed! | null | 2015-02-19 07:11:07 -0800 | null | null |
568,427,565,003,599,900 | negative | 0.6788 | Can't Tell | 0.6788 | Southwest | null | benamcswag | null | 1 | @SouthwestAir when you enter every contest for #DestinationDragons and lose :( | null | 2015-02-19 07:11:07 -0800 | null | Eastern Time (US & Canada) |
568,427,056,221,933,600 | negative | 1 | Can't Tell | 0.6767 | Southwest | null | KristinaThomp12 | null | 0 | @SouthwestAir is main supporter of play where Jesus is portrayed as homosexual partner of Judas and who performs a โgay weddingโ #boycott | null | 2015-02-19 07:09:05 -0800 | null | null |
568,426,870,963,712,000 | neutral | 0.6804 | null | 0 | Southwest | null | BradLloydBrando | null | 0 | @SouthwestAir Hi do you know why WN4287 is already delayed until 9:35pm tonight? Thanks ! | null | 2015-02-19 07:08:21 -0800 | Buffalo, NY | Atlantic Time (Canada) |
568,426,579,874,996,200 | negative | 1 | Can't Tell | 0.6489 | Southwest | null | thirty_lives | null | 0 | @SouthwestAir you're giving everyone tix for #DestinationDragons except for me and it's during my birthday!!!! | null | 2015-02-19 07:07:12 -0800 | สแดoส สวu | Eastern Time (US & Canada) |
568,426,007,583,170,560 | positive | 0.6686 | null | null | Southwest | null | thirty_lives | null | 0 | @SouthwestAir my birthday is during #DestinationDragons and im a huge fan- anyway I can get tickets? | null | 2015-02-19 07:04:55 -0800 | สแดoส สวu | Eastern Time (US & Canada) |
568,425,737,092,513,800 | positive | 1 | null | null | Southwest | null | MJonTravel | null | 1 | @SouthwestAir - thanks to the agent boarding 1137, ATL-AUS. Left my wallet on the inbound. He found it for me! | null | 2015-02-19 07:03:51 -0800 | ATL | Quito |
568,425,421,240,455,200 | negative | 0.6531 | Customer Service Issue | 0.6531 | Southwest | null | thisnamerocks2 | null | 0 | @SouthwestAir I sent you my conf number yesterday. | null | 2015-02-19 07:02:35 -0800 | Canton, MA | null |
568,425,343,452,721,150 | positive | 1 | null | null | Southwest | null | adnankussair | null | 0 | @SouthwestAir iPhone app now has passbook support! Whoot! It's the little things in life... ๐ | null | 2015-02-19 07:02:17 -0800 | Roseville, CA | Pacific Time (US & Canada) |
568,425,317,028,610,050 | neutral | 0.6803 | null | null | Southwest | null | GregDyett | null | 0 | @SouthwestAir Thanks! Will do | null | 2015-02-19 07:02:11 -0800 | Melbourne, Australia | Hawaii |
568,421,605,132,484,600 | neutral | 0.6419 | null | 0 | Southwest | null | AudioAnnie | null | 0 | @SouthwestAir If you read my tweet it is a gap in process for folks that take multiple flights in one day. | null | 2015-02-19 06:47:26 -0800 | Alabama | null |
568,421,124,201,017,340 | neutral | 1 | null | null | Southwest | null | willhamlin | null | 0 | @SouthwestAir do you know where my plane is coming from? I'm on SW flight 4464 from RSW to MKE | null | 2015-02-19 06:45:31 -0800 | null | Central Time (US & Canada) |
568,418,629,236,219,900 | negative | 1 | Flight Booking Problems | 0.6753 | Southwest | null | IamMeast | null | 0 | @SouthwestAir well, it was fun while it lasted. Not happy about the change to redeeming reward points. Won't be loyal anymore. | null | 2015-02-19 06:35:36 -0800 | Michigan | null |
568,418,531,777,355,800 | negative | 1 | Late Flight | 1 | Southwest | null | iammmadeux | null | 0 | @SouthwestAir why the delay on Flight 423 BDL to MCO? Need to get to Florida for the โ๏ธ& races in Daytona | null | 2015-02-19 06:35:13 -0800 | CT | Eastern Time (US & Canada) |
568,416,519,073,468,400 | positive | 1 | null | null | Southwest | null | susie_easton | null | 0 | @SouthwestAir aww thanks!! Other than that, love it! | [28.43585235, -81.30356273] | 2015-02-19 06:27:13 -0800 | Orlando, Florida | Eastern Time (US & Canada) |
568,413,746,726,457,340 | negative | 0.7 | Flight Attendant Complaints | 0.3667 | Southwest | null | AudioAnnie | null | 0 | @SouthwestAir Learn how to give folks on multiple flights the same day boarding position at least if you can't give them boarding passes. | null | 2015-02-19 06:16:12 -0800 | Alabama | null |
568,413,673,330,331,650 | positive | 0.7005 | null | 0 | Southwest | null | brycezapped | null | 0 | @SouthwestAir we're here at MCO. Thanks. | null | 2015-02-19 06:15:54 -0800 | null | null |
568,413,365,254,488,060 | neutral | 1 | null | null | Southwest | null | KennyBSAT | null | 0 | @SouthwestAir schedule is open through the end of October, got Columbus day wknd in New England for ~50K points for 4! Check your calendar! | null | 2015-02-19 06:14:41 -0800 | null | null |
568,413,356,492,599,300 | positive | 1 | null | null | Southwest | null | flappybirdisfun | null | 0 | @SouthwestAir the new logo is going to look amazing on the airplanes | [32.96225554, -96.80070994] | 2015-02-19 06:14:39 -0800 | dallas,texas | null |
568,408,789,512,106,000 | neutral | 0.6703 | null | null | Southwest | null | mzona18 | null | 0 | @SouthwestAir I am now a rapids rewards member #lovetotravel #chaching | null | 2015-02-19 05:56:30 -0800 | Scottsdale Arizona | null |
568,404,564,375,969,800 | neutral | 0.6641 | null | null | Southwest | null | The_Real_INH | null | 0 | @SouthwestAir okay just signed up! | null | 2015-02-19 05:39:43 -0800 | Long Island | Central Time (US & Canada) |
568,403,209,766,744,060 | neutral | 0.657 | null | 0 | Southwest | null | The_Real_INH | null | 0 | @SouthwestAir when's the next deal going to happen a poor college student is trying to fly to Orlando instead of drive in August! Lol | null | 2015-02-19 05:34:20 -0800 | Long Island | Central Time (US & Canada) |
568,397,976,110,010,400 | positive | 1 | null | null | Southwest | null | luxclark | null | 0 | I appreciate the reply. RT @SouthwestAir: @luxclark Weโre so sorry to keep you waiting, Laura. An Agent will be with you shortly...^CB | null | 2015-02-19 05:13:32 -0800 | San Antonio, Texas | Central Time (US & Canada) |
568,394,676,501,217,300 | neutral | 0.6508 | null | null | Southwest | null | Disney_luvver | null | 0 | @SouthwestAir booked our flights this morning. Can't wait to move about the country. | null | 2015-02-19 05:00:25 -0800 | Buffalo, NY | Eastern Time (US & Canada) |
568,391,392,528,969,700 | positive | 1 | null | null | Southwest | null | BLUEnergyUSA | null | 0 | @SouthwestAir I love you guys! Had to take a few other airlines this week...makes me love and appreciate y'all so much more! #onlywaytofly | null | 2015-02-19 04:47:22 -0800 | null | Central Time (US & Canada) |
568,391,382,496,378,900 | negative | 1 | Bad Flight | 1 | Southwest | null | Fuzzyrussianman | null | 0 | @SouthwestAir I'm getting leathery from the heat on 4251 before I even get to Vegas.... | null | 2015-02-19 04:47:20 -0800 | null | Central Time (US & Canada) |
568,389,719,093,940,200 | negative | 1 | Bad Flight | 1 | Southwest | null | TannerMiller11 | null | 1 | @SouthwestAir my first flight ever and flight #4251 is already having technical issues. Faaaannntastic.๐ญ | null | 2015-02-19 04:40:43 -0800 | null | Atlantic Time (Canada) |
568,389,266,155,438,100 | neutral | 0.6638 | null | 0 | Southwest | null | bikermom46 | null | 0 | @SouthwestAir trying to get to Mexico in September! How about affordable nonstop flights???? | null | 2015-02-19 04:38:55 -0800 | null | null |
568,386,996,525,252,600 | negative | 0.6837 | Can't Tell | 0.3776 | Southwest | null | George_Townn | null | 2 | @SouthwestAir how it feels on flight 4251 http://t.co/JM8gQ1KGrF | null | 2015-02-19 04:29:54 -0800 | null | Central Time (US & Canada) |
568,385,950,486,802,400 | neutral | 0.6832 | null | null | Southwest | null | a_lichtenfels | null | 0 | @SouthwestAir I think me and my group could use some nice cold drinks once we get in the air...we are all over 21 ๐๐ | null | 2015-02-19 04:25:45 -0800 | null | null |
568,385,277,514,919,940 | negative | 1 | Bad Flight | 0.6701 | Southwest | null | a_lichtenfels | null | 0 | @SouthwestAir Stuck on 4251 with the heat blasting to try and thaw the water lines.... Kinda disappointed for my first flight as a RR member | null | 2015-02-19 04:23:04 -0800 | null | null |
568,383,068,244,820,000 | negative | 1 | Late Flight | 0.6923 | Southwest | null | jwsoutha | null | 0 | @SouthwestAir love how "friendly" your staff is when asking for updates on delayed flights causing missed connections. #horribleattitudes | null | 2015-02-19 04:14:18 -0800 | Rochester, Michigan | null |
568,377,392,420,356,100 | positive | 1 | null | null | Southwest | null | vincentpowell | null | 0 | @SouthwestAir DM sent! Thanks so much for responding! Your response was so timely, I missed it! | null | 2015-02-19 03:51:44 -0800 | Houston, TX | Central Time (US & Canada) |
568,377,318,822,912,000 | negative | 1 | Can't Tell | 0.6306 | Southwest | null | DavidBLove | null | 0 | @SouthwestAir hates guitar players. Chgd for oversize AND extra bag on my acoustic guitar. Epic fail. | null | 2015-02-19 03:51:27 -0800 | Canada | Eastern Time (US & Canada) |
568,364,870,757,797,900 | neutral | 0.6601 | null | null | Southwest | null | Harry_Bryan | null | 0 | @SouthwestAir are passengers automatically rebooked on other flights if original is Cancelled Flighted for weather etc? | null | 2015-02-19 03:01:59 -0800 | Powell, TN | Eastern Time (US & Canada) |
568,361,830,160,175,100 | positive | 1 | null | null | Southwest | null | AndreaCorkins | null | 0 | @SouthwestAir Thank you for having flights going out of Nashville! You guys Rock! #DisneyPrincessHalfMarathon #girlsweekend #bffs | null | 2015-02-19 02:49:54 -0800 | null | null |
568,326,927,695,491,100 | negative | 0.6701 | Late Flight | 0.6701 | Southwest | null | jaysonsperling | null | 0 | @SouthwestAir Flt 463 San Jose, CA -> Denver, CO. Delayed 2 hrs but easily best flight + touchdown in all my years flying. Keep it up! | null | 2015-02-19 00:31:13 -0800 | Denver, CO. USA | Pacific Time (US & Canada) |
568,319,110,779,514,900 | positive | 1 | null | null | Southwest | null | neelaybhatt | null | 0 | @SouthwestAir Thx Ops Agt Rich Westagard n Flight Att. Nancy @ DEN Airport.Held flight 1027 n even saved seat 4 Bus Select #CustomersFirst! | null | 2015-02-19 00:00:09 -0800 | Indianapolis, USA | Eastern Time (US & Canada) |
568,308,149,796,474,900 | positive | 0.3394 | null | 0 | Southwest | null | NumbersDnt_Lie | null | 0 | @SouthwestAir y'all the real MVP with these prices... | null | 2015-02-18 23:16:36 -0800 | 601,303,404,โ๏ธ 400Blk | Mountain Time (US & Canada) |
568,305,064,529,408,000 | neutral | 0.732 | null | null | Southwest | null | royvergara | null | 0 | @SouthwestAir ugh kicking myself for missing out on #destinationdragons. I need some @Imaginedragons back in my life http://t.co/sbEhi46bMk | null | 2015-02-18 23:04:20 -0800 | Las Vegas, NV | Pacific Time (US & Canada) |
568,303,293,635,522,560 | neutral | 0.6739 | null | null | Southwest | null | hoshizorin_ | null | 0 | @SouthwestAir Is there any chance I can get tickets for the Vegas stop? I missed my chance to enter the contest but I love ID to death ! | null | 2015-02-18 22:57:18 -0800 | null | null |
568,299,906,466,762,750 | neutral | 0.3516 | null | 0 | Southwest | null | imjinnie | null | 0 | @SouthwestAir Any chance the flight I just took can count for #3? I mean, I signed up with SW wifi in the air! 2/2 | null | 2015-02-18 22:43:50 -0800 | Denver, CO | Mountain Time (US & Canada) |
568,299,749,121,654,800 | neutral | 0.6577 | null | null | Southwest | null | imjinnie | null | 0 | @southwestair so I saw the promo for A-List when I was on a plane this Monday. I fly two more times in the qualification period. 1/2 | null | 2015-02-18 22:43:13 -0800 | Denver, CO | Mountain Time (US & Canada) |
568,294,699,515,187,200 | neutral | 0.3624 | null | 0 | Southwest | null | tarunsehgal1986 | null | 0 | @SouthwestAir hilarious flight attendants on Vegas to Detroit tonight http://t.co/nw7vx7DGMF | null | 2015-02-18 22:23:09 -0800 | null | null |
568,284,515,728,302,100 | negative | 1 | Lost Luggage | 1 | Southwest | null | chelsiesedore | null | 0 | @SouthwestAir I spoke to soon... My bag was lost.. :( | null | 2015-02-18 21:42:41 -0800 | null | null |
568,284,092,707,401,700 | neutral | 0.6736 | null | null | Southwest | null | ransdell08 | null | 0 | @SouthwestAir @flightspots about time! #mobileboarding is a must! | null | 2015-02-18 21:41:00 -0800 | Little Rock, AR | Central Time (US & Canada) |
568,281,771,298,521,100 | positive | 1 | null | null | Southwest | null | GoldBuyingGirl | null | 0 | @SouthwestAir love bridesmaid dancing Can't wait for you to fly into puerto Vallarta and kick united ass! | null | 2015-02-18 21:31:47 -0800 | Houston, Texas | Central Time (US & Canada) |
568,276,647,885,086,700 | neutral | 0.6584 | null | 0 | Southwest | null | tbuccheri | null | 0 | @SouthwestAir @tbuccheriFRNC3E. It takes 13.5 hours to fly from Chicago to Beijing on United, and 12 to fly from Vegas to Omaha on SW... | null | 2015-02-18 21:11:25 -0800 | null | Central Time (US & Canada) |
568,275,746,516,385,800 | positive | 1 | null | null | Southwest | null | ale_lleal | null | 0 | @SouthwestAir I โค๏ธ you! The only airline that understands us military families and our unpredictable changes. Pound it ๐ | null | 2015-02-18 21:07:50 -0800 | HTX | Atlantic Time (Canada) |
568,274,752,864,948,200 | positive | 0.6634 | null | null | Southwest | null | sounddspainfull | null | 0 | @SouthwestAir can i get tiks for #DestinationDragons omg id love to! Plz ๐ฑโค๏ธim dying | null | 2015-02-18 21:03:53 -0800 | null | Santiago |
568,273,514,970,501,100 | negative | 1 | longlines | 0.6714 | Southwest | null | erinpeep | null | 0 | @SouthwestAir humor aside, we've been stuck on the plane for two hours at the gate because bags can't be loaded correctly. What gives? | [33.94729153, -118.40186744] | 2015-02-18 20:58:58 -0800 | Los Angeles, CA | Pacific Time (US & Canada) |
568,271,522,332,192,800 | negative | 1 | Late Flight | 0.6813 | Southwest | null | erinpeep | null | 0 | @SouthwestAir We've been sitting at the gate for two hours waiting for bags to be loaded... I'm telling Herb. | [33.94729537, -118.40196951] | 2015-02-18 20:51:03 -0800 | Los Angeles, CA | Pacific Time (US & Canada) |
568,269,180,153,274,400 | neutral | 1 | null | null | Southwest | null | kelly_bast | null | 0 | @SouthwestAir my PR class would luv to know who's in charge of your Twitter. How many people write your tweets? #gracias | null | 2015-02-18 20:41:45 -0800 | Omaha, NE | Central Time (US & Canada) |
568,269,127,992,913,900 | neutral | 1 | null | null | Southwest | null | MinderJoan | null | 0 | @SouthwestAir if you are giving tix to #DestinationDragons show would appreciate one or two for LA๐Flying from PHL to LAX on Friday | null | 2015-02-18 20:41:32 -0800 | null | Eastern Time (US & Canada) |
568,267,732,556,255,200 | neutral | 0.7218 | null | 0 | Southwest | null | podunculus | null | 0 | @SouthwestAir any chance I can get tix for @VelourLive @Imaginedragons? I have been tweeting since January 26 about it #DestinationDragons | null | 2015-02-18 20:36:00 -0800 | null | null |
568,266,994,069,295,100 | neutral | 1 | null | null | Southwest | null | KDFSmith | null | 0 | @SouthwestAir only 1 guest needs to change a flight on a reservation of 2. How can I do it? I NEED this to happen. Say it can...Please help! | null | 2015-02-18 20:33:03 -0800 | United States | Central Time (US & Canada) |
568,262,925,833,515,000 | neutral | 0.6479 | null | null | Southwest | null | NuEarRich | null | 0 | @SouthwestAir inflight entertainment. Tonight a Willie Nelson impersonator sang for the passengers #peanutsandtoons http://t.co/kCDdOD7uFF | null | 2015-02-18 20:16:53 -0800 | Phoenix, AZ | null |
568,260,044,896,243,700 | negative | 1 | Flight Attendant Complaints | 1 | Southwest | null | LRC110979 | null | 0 | @SouthwestAir had a very rude gate agent at BWI tonight gate B8 after a 6.5hr delay for flight 1172. I think a little training is in order. | [39.17709903, -76.67124539] | 2015-02-18 20:05:27 -0800 | Rochester Hills, MI | Eastern Time (US & Canada) |
568,258,896,038,506,500 | positive | 1 | null | null | Southwest | null | travisgasper | null | 0 | Looking forward to using Passbook when I fly @SouthwestAir in a few weeks! | null | 2015-02-18 20:00:53 -0800 | Dallas, TX | Central Time (US & Canada) |
568,247,978,835,578,900 | neutral | 0.6559 | null | 0 | Southwest | null | frayoub | null | 0 | @SouthwestAir heard you are saving 30k a year on fuel not carrying around those skymall's #ripskymall | null | 2015-02-18 19:17:30 -0800 | null | null |
568,243,352,258,236,400 | neutral | 0.6738 | null | 0 | Southwest | null | yancey_jake | null | 0 | @SouthwestAir if a passngr requires wheelchair to gt on plane then sits in an exit row, wld they b physically capable to help in emergency? | null | 2015-02-18 18:59:07 -0800 | null | null |
568,240,532,746,473,500 | neutral | 0.3466 | null | 0 | Southwest | null | scottmerkin | null | 0 | @SouthwestAir So there were 134 early-bird check-ins, because I was told there were no flythroughs? Good flight, otherwise ~ | null | 2015-02-18 18:47:55 -0800 | Chicago | Quito |
568,240,355,772,108,800 | positive | 1 | null | null | Southwest | null | emshafer | null | 0 | @SouthwestAir Fantastic! Thank you! | null | 2015-02-18 18:47:12 -0800 | ATLANTA | Eastern Time (US & Canada) |
568,238,793,150,611,460 | negative | 0.702 | Late Flight | 0.702 | Southwest | null | aryehmon | null | 0 | @SouthwestAir sat on a plane for 2+ hrs on 2/15! Then we finally took off.. :( | null | 2015-02-18 18:41:00 -0800 | null | null |
568,238,379,847,921,660 | positive | 1 | null | null | Southwest | null | yancey_jake | null | 0 | @SouthwestAir - Great flight from Phoenix to Dallas tonight!Great service and ON TIME! Makes @timieyancey very happy! http://t.co/TkVCMhbPim | null | 2015-02-18 18:39:21 -0800 | null | null |
568,236,511,524,745,200 | negative | 1 | Cancelled Flight | 0.6751 | Southwest | null | lisalivingwell | null | 0 | @SouthwestAir flight Cancelled Flighted tonight and was told I won't receive a travel voucher for the inconvenience. Is that really your policy? | null | 2015-02-18 18:31:56 -0800 | Milwaukee | Central Time (US & Canada) |
568,236,231,374,581,760 | positive | 1 | null | null | Southwest | null | sewmeup | null | 0 | @SouthwestAir you guys are so clever ๐ http://t.co/qn5odUGFqK | null | 2015-02-18 18:30:49 -0800 | Wisconsin | Central Time (US & Canada) |
568,233,937,761,230,850 | negative | 0.6919 | Flight Booking Problems | 0.3594 | Southwest | null | azcindy38 | null | 0 | @SouthwestAir I fly SWA a lot - ALWAYS purchase EB and NEVER past A30... Rethinking the SWA process. Very misleading. | null | 2015-02-18 18:21:42 -0800 | Chandler, AZ | Arizona |
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