tweet_id
int64 567,588,279B
570,310,600B
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stringclasses 3
values | airline_sentiment_confidence
float64 0.34
1
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stringclasses 10
values | negativereason_confidence
float64 0
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⌀ | airline
stringclasses 6
values | airline_sentiment_gold
stringclasses 3
values | name
stringlengths 2
19
| negativereason_gold
stringclasses 13
values | retweet_count
int64 0
44
| text
stringlengths 12
186
| tweet_coord
stringlengths 10
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⌀ | tweet_created
stringlengths 25
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| tweet_location
stringlengths 1
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⌀ | user_timezone
stringlengths 3
27
⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
569,716,065,741,045,760
|
negative
| 1
|
Flight Attendant Complaints
| 0.6568
|
Southwest
| null |
wittmania
| null | 0
|
@SouthwestAir broke the stroller my wife and baby gate checked. They told her it's not their problem. Calling the A List Preferred line now.
| null |
2015-02-22 20:31:09 -0800
|
Lincoln, NE
|
Central Time (US & Canada)
|
569,715,248,720,007,200
|
negative
| 1
|
Late Flight
| 1
|
Southwest
| null |
_ItsMeHollywood
| null | 0
|
@SouthwestAir is this a joke? My return flight is delayed too! 3 in a row! New record from you guys 💔😪
| null |
2015-02-22 20:27:54 -0800
| null | null |
569,714,755,838,935,040
|
negative
| 0.6535
|
Lost Luggage
| 0.6535
|
Southwest
| null |
johnmsanchez
| null | 0
|
@SouthwestAir nbd I was able to figure out a workaround. Just wanted to help. Got my bags less than 24 hours Late Flightr. Muchas grassy ass.
| null |
2015-02-22 20:25:57 -0800
|
Seattle, WA
|
Central Time (US & Canada)
|
569,714,651,489,050,600
|
negative
| 1
|
Lost Luggage
| 0.3473
|
Southwest
| null |
WillBursch
| null | 0
|
@SouthwestAir luggage delivery between 1-4am? Really? After I was told by midnight multiple times? Why lie? Crazy and bad business.
| null |
2015-02-22 20:25:32 -0800
|
Aurora, OH
|
Quito
|
569,713,993,532,600,300
|
positive
| 0.7066
| null | 0
|
Southwest
| null |
bashomosko
| null | 0
|
.@SouthwestAir Thx for the follow up. Just sent DM
| null |
2015-02-22 20:22:55 -0800
|
boulder, co
|
Pacific Time (US & Canada)
|
569,713,556,935,077,900
|
negative
| 1
|
Customer Service Issue
| 0.6566
|
Southwest
| null |
WillBursch
| null | 0
|
@SouthwestAir now I don't get the common courtesy of my phone call answered. Either policy is bad or people should be fired. #dissaponted
| null |
2015-02-22 20:21:11 -0800
|
Aurora, OH
|
Quito
|
569,710,964,712,411,140
|
positive
| 0.6549
| null | null |
Southwest
| null |
SarahCalhoon
| null | 0
|
@SouthwestAir TY for your consideration!
|
[40.76352814, -111.89191896]
|
2015-02-22 20:10:53 -0800
|
Minneapolis
|
Central Time (US & Canada)
|
569,709,058,636,320,800
|
negative
| 1
|
Lost Luggage
| 1
|
Southwest
| null |
WillBursch
| null | 0
|
@SouthwestAir apologies are whatever. Please just deliver the bags like you said you would. Feel like employees are lying to me.
| null |
2015-02-22 20:03:18 -0800
|
Aurora, OH
|
Quito
|
569,708,173,831,094,300
|
negative
| 1
|
Customer Service Issue
| 1
|
Southwest
| null |
WillBursch
| null | 0
|
@SouthwestAir what robot is running this account. The same one that doesn't remember anything they ask. Same conversation over and over.
| null |
2015-02-22 19:59:47 -0800
|
Aurora, OH
|
Quito
|
569,706,320,212,787,200
|
negative
| 0.6685
|
Lost Luggage
| 0.6685
|
Southwest
| null |
Court0711
| null | 0
|
@SouthwestAir It was never really "lost" it was put on another flight WITH my knowledge we just weren't sure what flight but I have it - TY!
| null |
2015-02-22 19:52:26 -0800
|
Kansas City
|
Central Time (US & Canada)
|
569,704,587,315,138,560
|
positive
| 1
| null | null |
Southwest
| null |
sahandmirza
| null | 0
|
@SouthwestAir crew of WN3946 SAN-SFO was brilliant! Rita was hilarious. I know I've been down on you before, but this was a great flight
| null |
2015-02-22 19:45:32 -0800
|
San Francisco, CA
| null |
569,704,454,376,661,000
|
negative
| 1
|
Can't Tell
| 0.6667
|
Southwest
| null |
LukeWyckoff
| null | 0
|
@SouthwestAir is not being responding to the @SpecialOlympics athletes. #notcool #Southwest
| null |
2015-02-22 19:45:01 -0800
|
Denver, CO
|
Mountain Time (US & Canada)
|
569,703,794,453,295,100
|
negative
| 1
|
Customer Service Issue
| 0.6341
|
Southwest
| null |
LukeWyckoff
| null | 0
|
@SouthwestAir A whole family, with a special Olympic athlete here, and you can't even call them? 617-653-3040
| null |
2015-02-22 19:42:23 -0800
|
Denver, CO
|
Mountain Time (US & Canada)
|
569,703,041,957,564,400
|
negative
| 1
|
Lost Luggage
| 1
|
Southwest
| null |
WillBursch
| null | 0
|
@SouthwestAir would really like my baggage from yesterday. Employees at Akron giving me a tough time.
| null |
2015-02-22 19:39:24 -0800
|
Aurora, OH
|
Quito
|
569,702,019,797,286,900
|
positive
| 1
| null | null |
Southwest
| null |
mmcbride1007
| null | 0
|
@SouthwestAir thanks! Very excited to see it :D
| null |
2015-02-22 19:35:20 -0800
|
STL
|
Central Time (US & Canada)
|
569,701,794,714,128,400
|
negative
| 1
|
Customer Service Issue
| 1
|
Southwest
| null |
zarrylarou
| null | 0
|
.@SouthwestAir glad you appreciate it, it’ll be the last dollar you ever get from me thanks to your wretched customer service
| null |
2015-02-22 19:34:27 -0800
|
NY
|
Eastern Time (US & Canada)
|
569,701,285,588,541,440
|
negative
| 1
|
Bad Flight
| 0.6762
|
Southwest
| null |
JaimeMHopkins
| null | 0
|
@SouthwestAir waited 34 mins for baggage MDW>MEM and the in-flight service was suspended so no drink 😕
| null |
2015-02-22 19:32:25 -0800
|
Memphis
| null |
569,701,004,188,508,160
|
neutral
| 0.7028
| null | 0
|
Southwest
| null |
andrewhyde
| null | 0
|
@southwestair yeah, 7am flight tomorrow, going to add 60-90 min extra because of the roads / snow
| null |
2015-02-22 19:31:18 -0800
|
Boulder
|
Central Time (US & Canada)
|
569,700,277,244,141,600
|
positive
| 1
| null | null |
Southwest
| null |
karlwooldridge
| null | 0
|
@SouthwestAir Thanks for helping my mom after @allegiantair wouldn't let her get on her plane in Orlando! You're the best! #customerservice
| null |
2015-02-22 19:28:25 -0800
|
Forest City, IA
|
Central Time (US & Canada)
|
569,698,892,528,222,200
|
negative
| 0.6566
|
Flight Booking Problems
| 0.6566
|
Southwest
| null |
GabiLieberman
| null | 0
|
@SouthwestAir me again! I was just trying to rebook fare on wanna get away pricing and it disappeared in time I refreshed. Is this normal?
| null |
2015-02-22 19:22:55 -0800
|
Chicago by way of California
|
Central Time (US & Canada)
|
569,698,840,149,950,460
|
neutral
| 1
| null | null |
Southwest
| null |
HAPPYGOLFPUG
| null | 0
|
@SouthwestAir I know that not everybody on flight can be 1st time flying. But in case it is people in front deplane 1st not from the back?!?
| null |
2015-02-22 19:22:42 -0800
|
Golftown, USA
| null |
569,698,589,653,344,260
|
neutral
| 1
| null | null |
Southwest
| null |
avarietytea
| null | 0
|
@SouthwestAir may I have my Companion pass please.
| null |
2015-02-22 19:21:42 -0800
|
Happy Valley, Oregon
| null |
569,698,044,175,757,300
|
positive
| 1
| null | null |
Southwest
| null |
CeeDeePee
| null | 0
|
@SouthwestAir kudos to the crew of flight 1050 to GRR for making a very special memory for a sweet young passenger, and her Momma. Well done
| null |
2015-02-22 19:19:32 -0800
|
Kansas City, Missouri
| null |
569,697,662,494,122,000
|
negative
| 0.3437
|
Flight Booking Problems
| 0.3437
|
Southwest
| null |
ClinicPolly
| null | 0
|
@SouthwestAir thank you : 8UXZJ2
Paid for early bird and sat in back
| null |
2015-02-22 19:18:01 -0800
| null | null |
569,697,456,536,965,100
|
positive
| 1
| null | null |
Southwest
| null |
timglomb
| null | 0
|
@SouthwestAir All good... beers and #oscars2015 ar #DIA
|
[0.0, 0.0]
|
2015-02-22 19:17:12 -0800
|
denver
|
Mountain Time (US & Canada)
|
569,697,236,982,104,060
|
neutral
| 0.633
| null | null |
Southwest
| null |
ginareidi
| null | 0
|
@SouthwestAir yes, please #companionpass
| null |
2015-02-22 19:16:20 -0800
|
New York, New York
| null |
569,695,695,868,817,400
|
negative
| 1
|
longlines
| 0.6723
|
Southwest
| null |
joekidd21
| null | 0
|
@SouthwestAir @fly2midway 45 minute wait for my bags. Just what I needed on a Sunday night.
|
[41.79410567, -87.74243312]
|
2015-02-22 19:10:12 -0800
| null | null |
569,694,343,776,194,560
|
positive
| 1
| null | null |
Southwest
| null |
DavidTresch
| null | 0
|
@SouthwestAir luv my companion pass!
| null |
2015-02-22 19:04:50 -0800
|
Brentwood, Tennesse, USA
|
Hawaii
|
569,693,012,885,770,240
|
neutral
| 1
| null | null |
Southwest
| null |
andrewhyde
| null | 0
|
@southwestair Winter Weather for Denver extended for tomorrow by chance? Even to Late Flightr in the day would be super helpful.
| null |
2015-02-22 18:59:33 -0800
|
Boulder
|
Central Time (US & Canada)
|
569,692,110,619,877,400
|
negative
| 1
|
Late Flight
| 1
|
Southwest
| null |
JoeStew82
| null | 0
|
@SouthwestAir it's ok I was supposed to be in California 5hrs ago
| null |
2015-02-22 18:55:58 -0800
|
Baltimore
| null |
569,691,767,953,436,700
|
negative
| 1
|
Customer Service Issue
| 1
|
Southwest
| null |
GabiLieberman
| null | 0
|
@SouthwestAir I need to Cancelled Flight one leg of a flight, but can't seem to do this online. Been on hold on the phone for 10 minutes. Any help?
| null |
2015-02-22 18:54:36 -0800
|
Chicago by way of California
|
Central Time (US & Canada)
|
569,691,144,897,953,800
|
negative
| 1
|
Cancelled Flight
| 1
|
Southwest
| null |
rwitte42
| null | 0
|
@SouthwestAir A-list preferred. DEN-DAL flight Cancelled Flightled 30 min prior to boarding. Best option was Tue afternoon. Seriously?!? Epic fail.
| null |
2015-02-22 18:52:07 -0800
|
Colorado
|
Mountain Time (US & Canada)
|
569,690,786,180,132,860
|
neutral
| 0.3469
| null | 0
|
Southwest
| null |
mchlsprr77
| null | 0
|
@SouthwestAir Free TV watching Daytona 500! #Boss http://t.co/SbGBN7oUXy
| null |
2015-02-22 18:50:42 -0800
|
west allis
| null |
569,689,297,084,919,800
|
negative
| 0.704
|
Lost Luggage
| 0.3627
|
Southwest
| null |
JoeCal94
| null | 0
|
@SouthwestAir I understand. But it's consistent, and been consistent for years. It's known around the country.
| null |
2015-02-22 18:44:47 -0800
|
Chicago
|
Central Time (US & Canada)
|
569,689,184,958,595,100
|
positive
| 1
| null | null |
Southwest
| null |
UnstoppableMika
| null | 0
|
@SouthwestAir thank you!!
| null |
2015-02-22 18:44:20 -0800
|
Pennsylvania
|
Atlantic Time (Canada)
|
569,688,749,208,178,700
|
negative
| 0.6452
|
Lost Luggage
| 0.6452
|
Southwest
| null |
ciaobellaxoxo89
| null | 0
|
@SouthwestAir been dealing with multiple offices for the last 3 days. Youve completely lost me as a customer unless my bag is back to me.
| null |
2015-02-22 18:42:36 -0800
| null | null |
569,688,256,247,427,100
|
negative
| 1
|
Lost Luggage
| 1
|
Southwest
| null |
scoobydoo9749
| null | 0
|
@SouthwestAir i got the call from RDU that my baggage is there except that doesn't help me bc i can't get it until I'm flying back home.
| null |
2015-02-22 18:40:39 -0800
|
Tallahassee, FL
|
America/Chicago
|
569,687,888,771,706,900
|
neutral
| 1
| null | null |
Southwest
| null |
dandd53
| null | 0
|
@SouthwestAir how do I get a companion pass
| null |
2015-02-22 18:39:11 -0800
| null |
Quito
|
569,687,540,644,642,800
|
neutral
| 0.6549
| null | 0
|
Southwest
| null |
ReneeLomas
| null | 0
|
@SouthwestAir especially if it's your mom! #IChangedYourDiaper
| null |
2015-02-22 18:37:48 -0800
|
Between FL & MN
| null |
569,686,814,136,467,460
|
neutral
| 1
| null | null |
Southwest
| null |
drewgotts3
| null | 0
|
@SouthwestAir @MegElizabeth631 how you like the #redcarpet treatment
| null |
2015-02-22 18:34:55 -0800
| null | null |
569,685,957,437,362,200
|
negative
| 1
|
Customer Service Issue
| 0.6562
|
Southwest
| null |
bmeshoulam
| null | 0
|
@SouthwestAir For example, can't pay 4 hotel & food? Or transport to alternate city we are flying from? Or give clear record of alt flight?
| null |
2015-02-22 18:31:31 -0800
|
Cambridge, MA
|
Atlantic Time (Canada)
|
569,685,746,723,848,200
|
neutral
| 1
| null | null |
Southwest
| null |
marlabainbridg1
| null | 0
|
@SouthwestAir I'm flying out of CUN tomorrow To DEN - can I change my flight due to the travel advisory??
| null |
2015-02-22 18:30:40 -0800
| null | null |
569,685,259,412,836,350
|
negative
| 1
|
Customer Service Issue
| 0.6362
|
Southwest
| null |
bmeshoulam
| null | 0
|
@SouthwestAir Tough I can take. Zero meaningful assistance while stranded for 2 days is another matter. Looking for signs you care abt cust.
| null |
2015-02-22 18:28:44 -0800
|
Cambridge, MA
|
Atlantic Time (Canada)
|
569,684,982,366,666,750
|
negative
| 1
|
Can't Tell
| 0.6358
|
Southwest
| null |
RubberDomme
| null | 0
|
@SouthwestAir Don't apologize. Do something about it. Words mean nothing. Actions work. EOM.
| null |
2015-02-22 18:27:38 -0800
|
North New Jersey
|
Atlantic Time (Canada)
|
569,684,626,949,718,000
|
negative
| 1
|
Damaged Luggage
| 1
|
Southwest
| null |
fancyfrancois
| null | 0
|
@SouthwestAir after an hour and a half then it came back damaged. Not happy 😣
| null |
2015-02-22 18:26:13 -0800
|
New York, NY, DC & Maryland
|
Quito
|
569,684,137,755,459,600
|
neutral
| 1
| null | null |
Southwest
| null |
SharkNamedBruce
| null | 0
|
@SouthwestAir how long does it take for my Rapid Rewards points to be credited to my account?
| null |
2015-02-22 18:24:17 -0800
|
New England
| null |
569,683,780,593,545,200
|
negative
| 1
|
Customer Service Issue
| 1
|
Southwest
| null |
MsNamri
| null | 0
|
@SouthwestAir why does the customer service have rather inconsistent information
| null |
2015-02-22 18:22:52 -0800
|
Las Vegas, NV
|
Pacific Time (US & Canada)
|
569,683,748,901,367,800
|
positive
| 0.7158
| null | null |
Southwest
| null |
WalkerAdams1
| null | 0
|
@SouthwestAir we're pulling off the runway now! Making new friends with seat mates. Thanks for the response CB.
| null |
2015-02-22 18:22:44 -0800
|
Kansas City
| null |
569,683,741,779,599,360
|
negative
| 1
|
Customer Service Issue
| 1
|
Southwest
| null |
horacioguapo
| null | 0
|
@SouthwestAir but to make us tru to find space in other flights. This customer service is as bad as @SpiritAirlines.
| null |
2015-02-22 18:22:42 -0800
| null | null |
569,683,334,311,366,660
|
negative
| 1
|
Late Flight
| 0.6392
|
Southwest
| null |
ShortyGorham
| null | 0
|
@SouthwestAir no delay. I pay $777.70 for BS A1 ticket. You boarded flight early. I'm last to board. Now have middle seat. Wasted $$$$!
| null |
2015-02-22 18:21:05 -0800
|
South Texas
| null |
569,683,240,828,723,200
|
negative
| 1
|
Cancelled Flight
| 0.6823
|
Southwest
| null |
horacioguapo
| null | 0
|
@SouthwestAir first you had a good idea thatthis would happen and did not Cancelled Flight it earlier, then very amateurish that there was no plan.
| null |
2015-02-22 18:20:43 -0800
| null | null |
569,682,747,712,770,050
|
negative
| 1
|
Cancelled Flight
| 1
|
Southwest
| null |
horacioguapo
| null | 0
|
@SouthwestAir very disappointed in your handling of tonight's Cancelled Flighted Dallas flight. Not that it was Cancelled Flighted but no contingencies.
| null |
2015-02-22 18:18:45 -0800
| null | null |
569,682,422,981,218,300
|
positive
| 1
| null | null |
Southwest
| null |
WalkerAdams1
| null | 0
|
@SouthwestAir it's ok! Southwest is still the best airline around! Just hate when baggage room runs out.. My now checked bag has headphones!
| null |
2015-02-22 18:17:28 -0800
|
Kansas City
| null |
569,682,325,778,231,300
|
negative
| 0.6555
|
Customer Service Issue
| 0.3429
|
Southwest
| null |
AdCarp87
| null | 0
|
@SouthwestAir please start flying to Huntsville so I never have to fly American Airlines again
| null |
2015-02-22 18:17:05 -0800
|
Chicago, IL
| null |
569,681,392,369,590,300
|
neutral
| 1
| null | null |
Southwest
| null |
DontenPhoto
| null | 0
|
@SouthwestAir Flight 3267 (N659SW) arrives at @FlyTPA following flight from @MitchellAirport http://t.co/LJ2YdKoR8q
| null |
2015-02-22 18:13:22 -0800
|
Englewood, Florida
|
Eastern Time (US & Canada)
|
569,681,184,898,162,700
|
negative
| 1
|
Can't Tell
| 0.6742
|
Southwest
| null |
DobarNik
| null | 0
|
@SouthwestAir no you are not, you just care about mighty dollar.
| null |
2015-02-22 18:12:33 -0800
| null | null |
569,679,850,773,958,660
|
neutral
| 0.6056
| null | 0
|
Southwest
| null |
MsNamri
| null | 0
|
@SouthwestAir I have a child traveling cross country...she's 11 will be turning 12 in march...and (cont) http://t.co/Enh1keUUTd
| null |
2015-02-22 18:07:15 -0800
|
Las Vegas, NV
|
Pacific Time (US & Canada)
|
569,678,813,602,418,700
|
neutral
| 1
| null | null |
Southwest
| null |
redphroggy
| null | 0
|
@SouthwestAir how do you get one?
| null |
2015-02-22 18:03:07 -0800
| null | null |
569,678,562,136,956,900
|
neutral
| 0.7132
| null | null |
Southwest
| null |
momship510
| null | 0
|
@SouthwestAir retiring with my hubby and it's our 25th wedding anniversary this year! Companion pass please!!
| null |
2015-02-22 18:02:07 -0800
|
Bristol CT
| null |
569,676,404,893,163,500
|
positive
| 0.6536
| null | null |
Southwest
| null |
happygirlvicki
| null | 0
|
@SouthwestAir beautiful view flying into San Jose, CA this evening http://t.co/SxVaGbRTlI
| null |
2015-02-22 17:53:33 -0800
|
Omaha, Nebraska
|
Central Time (US & Canada)
|
569,676,204,728,389,600
|
positive
| 1
| null | null |
Southwest
| null |
KortneyTambara
| null | 0
|
@SouthwestAir Thank you SWA and Shannon G. @LASairport (C22) for being a miracle worker! #awesome
| null |
2015-02-22 17:52:45 -0800
| null | null |
569,675,861,160,386,560
|
negative
| 1
|
Cancelled Flight
| 1
|
Southwest
| null |
wdmichael3
| null | 0
|
But expect no help from ->@SouthwestAir <-. Our flt was canx at the last minute for "weather." We flew home on weatherless @united.
| null |
2015-02-22 17:51:24 -0800
| null |
Central Time (US & Canada)
|
569,675,668,524,441,600
|
neutral
| 1
| null | null |
Southwest
| null |
BradMcMorris
| null | 0
|
@SouthwestAir want go from New Orleans houston see my dad at md anderson can you help me out
| null |
2015-02-22 17:50:38 -0800
|
Colyell, Louisiana
|
Central Time (US & Canada)
|
569,675,004,482,351,100
|
positive
| 0.6667
| null | null |
Southwest
| null |
rzif
| null | 0
|
@SouthwestAir yes please
| null |
2015-02-22 17:47:59 -0800
| null |
Central Time (US & Canada)
|
569,674,930,842,775,550
|
positive
| 1
| null | null |
Southwest
| null |
briandotcom
| null | 0
|
@SouthwestAir I changed my flight through St. Louis. Thanks for the reply though!
| null |
2015-02-22 17:47:42 -0800
|
UTSA '13
|
Central Time (US & Canada)
|
569,674,873,787,658,240
|
neutral
| 0.6732
| null | null |
Southwest
| null |
Zbm327
| null | 0
|
@SouthwestAir flying by myself is getting old
| null |
2015-02-22 17:47:28 -0800
| null | null |
569,673,473,607,344,100
|
negative
| 1
|
Customer Service Issue
| 1
|
Southwest
| null |
KatieRAir
| null | 0
|
@SouthwestAir really shouldn't offer sweeps if your link isn't going to work! B http://t.co/nOfG0TQHYN
| null |
2015-02-22 17:41:54 -0800
|
South
|
Eastern Time (US & Canada)
|
569,672,501,753,724,900
|
positive
| 1
| null | null |
Southwest
| null |
r7lutt
| null | 0
|
@SouthwestAir Have had a companion pass for a few years and my wife and I use it all the time. Thanks #southwest for making travel easy!
| null |
2015-02-22 17:38:03 -0800
|
Arkansas, USA
|
Central Time (US & Canada)
|
569,672,095,753,502,700
|
negative
| 1
|
Customer Service Issue
| 0.6742
|
Southwest
| null |
ckramer
| null | 0
|
@SouthwestAir Why can we no longer change trips with a companion online? Been doing it for years, now get message can't be done online?
| null |
2015-02-22 17:36:26 -0800
|
Orlando, Florida
|
Eastern Time (US & Canada)
|
569,672,091,550,658,560
|
negative
| 1
|
Bad Flight
| 0.66
|
Southwest
| null |
subzero4534
| null | 0
|
@SouthwestAir WIFI is so slow it totally precludes working on the web. Will NOT book SWA for business travel. Wish I hadn't lit $24 on fire
| null |
2015-02-22 17:36:25 -0800
|
Brooklyn NY
|
Central Time (US & Canada)
|
569,672,055,471,210,500
|
neutral
| 1
| null | null |
Southwest
| null |
cjgriede454
| null | 0
|
@SouthwestAir yes please.my son lives in NJ.
| null |
2015-02-22 17:36:16 -0800
| null | null |
569,671,908,251,213,800
|
neutral
| 0.6314
| null | null |
Southwest
| null |
sammijoos
| null | 0
|
@SouthwestAir companion pass please!
| null |
2015-02-22 17:35:41 -0800
|
Ferndale, MI
| null |
569,671,596,744,380,400
|
positive
| 1
| null | null |
Southwest
| null |
MNTmoney91
| null | 0
|
@SouthwestAir constantly providing wonderful views and service! #SouthwestLuv http://t.co/9UNxqOTzIK
| null |
2015-02-22 17:34:27 -0800
|
MINNESOTA
|
Eastern Time (US & Canada)
|
569,671,454,419,079,200
|
negative
| 1
|
Damaged Luggage
| 1
|
Southwest
| null |
CarolynPerilli
| null | 0
|
@SouthwestAir everyone deserves red carpet tx until they destroy your luggage &only give you $75 voucher, like I want to fly w/them again!
| null |
2015-02-22 17:33:53 -0800
| null | null |
569,671,200,978,436,100
|
negative
| 1
|
Flight Attendant Complaints
| 1
|
Southwest
| null |
heyashleyglad
| null | 0
|
@SouthwestAir staff was overall awful through multiple airports would have switched airlines if another flight was available
| null |
2015-02-22 17:32:52 -0800
| null |
Central Time (US & Canada)
|
569,670,962,825,846,800
|
positive
| 1
| null | null |
Southwest
| null |
_AmandaBrittney
| null | 0
|
@SouthwestAir lol I already am ! I am a card member as well too lol i enjoy flying with you Guys
| null |
2015-02-22 17:31:56 -0800
|
Virginia.
|
Central Time (US & Canada)
|
569,670,904,852,172,800
|
positive
| 0.6626
| null | null |
Southwest
| null |
TNVOLINFL
| null | 0
|
@SouthwestAir. 50th Anniversary on April 10th. Still. Sweethearts. Companions. Lifetime. Sons. Families. Love.
| null |
2015-02-22 17:31:42 -0800
| null | null |
569,670,671,695,011,840
|
neutral
| 0.6801
| null | 0
|
Southwest
| null |
cjkoluch
| null | 0
|
.@SouthwestAir Well, we all need something to aim for.
| null |
2015-02-22 17:30:46 -0800
|
Baltimore, MD
|
Eastern Time (US & Canada)
|
569,670,402,223,562,750
|
positive
| 1
| null | null |
Southwest
| null |
tranwitte
| null | 0
|
@SouthwestAir YES please....How do we get that companion pass?
| null |
2015-02-22 17:29:42 -0800
| null | null |
569,670,081,946,333,200
|
negative
| 1
|
Bad Flight
| 0.6822
|
Southwest
| null |
defscott627
| null | 0
|
@southwestair on flight 3130 and I paid $8 for wifi that can't load a website functionally except for your own live streaming. Unacceptable.
| null |
2015-02-22 17:28:26 -0800
| null |
Quito
|
569,669,872,050,765,800
|
neutral
| 1
| null | null |
Southwest
| null |
Chartchai1983
| null | 0
|
@SouthwestAir gimme
| null |
2015-02-22 17:27:36 -0800
|
seattle
|
Pacific Time (US & Canada)
|
569,669,629,951,549,440
|
neutral
| 0.6364
| null | 0
|
Southwest
| null |
bdominguez7
| null | 0
|
@SouthwestAir flights still going to DAL?
| null |
2015-02-22 17:26:38 -0800
|
Belton, Tx
|
Central Time (US & Canada)
|
569,668,913,916,567,550
|
negative
| 1
|
Can't Tell
| 1
|
Southwest
| null |
RameyZafar
| null | 0
|
@SouthwestAir You've inspired me to start my own airline to combat your weak ass airline. sick of this shit
| null |
2015-02-22 17:23:47 -0800
| null |
Pacific Time (US & Canada)
|
569,668,883,147,137,000
|
neutral
| 0.7008
| null | 0
|
Southwest
| null |
lot223
| null | 0
|
@SouthwestAir is service to Aruba being permanently discontinued in August?
| null |
2015-02-22 17:23:40 -0800
| null |
Central Time (US & Canada)
|
569,668,853,849,919,500
|
positive
| 0.6349
| null | null |
Southwest
| null |
hirammrom
| null | 0
|
@SouthwestAir yes please!
| null |
2015-02-22 17:23:33 -0800
| null |
Central Time (US & Canada)
|
569,668,792,265,019,400
|
positive
| 1
| null | null |
Southwest
| null |
sheiladunagan
| null | 0
|
@SouthwestAir I miss mine terribly. A +1 for my 30th anniversary would be amazing. It would mean LUV is in the air. #dontmakemebeg
| null |
2015-02-22 17:23:18 -0800
|
Austin
|
Central Time (US & Canada)
|
569,668,677,731,274,750
|
positive
| 0.6559
| null | null |
Southwest
| null |
MrDockery_
| null | 0
|
@SouthwestAir I (heart) my CP status. Sure would be nice to have though.
| null |
2015-02-22 17:22:51 -0800
| null |
Central Time (US & Canada)
|
569,668,606,142,783,500
|
positive
| 0.667
| null | null |
Southwest
| null |
csusanto
| null | 0
|
@SouthwestAir #RedCarpet Southwest Companion Pass would be great!
| null |
2015-02-22 17:22:34 -0800
|
SF Bay Area
|
Pacific Time (US & Canada)
|
569,668,198,389,436,400
|
neutral
| 1
| null | null |
Southwest
| null |
_AmandaBrittney
| null | 0
|
@SouthwestAir I would love a great deal from bwi to las Memorial Day weekend aka my bday weekend 😬
| null |
2015-02-22 17:20:57 -0800
|
Virginia.
|
Central Time (US & Canada)
|
569,668,015,047,839,740
|
positive
| 0.678
| null | null |
Southwest
| null |
nblaschke
| null | 0
|
@SouthwestAir I want one!
| null |
2015-02-22 17:20:13 -0800
|
Woodsboro, TX
|
Central Time (US & Canada)
|
569,667,923,326,971,900
|
negative
| 0.663
|
Cancelled Flight
| 0.663
|
Southwest
| null |
JCRU28
| null | 0
|
@SouthwestAir everyones flights who were Cancelled Flightled today DESERVE 1
| null |
2015-02-22 17:19:51 -0800
|
USA
|
Eastern Time (US & Canada)
|
569,667,805,643,034,600
|
positive
| 0.646
| null | 0
|
Southwest
| null |
jpiercyttu
| null | 0
|
“@SouthwestAir: Companion Pass. Because everyone deserves #RedCarpet treatment and a +1 (even if it's your mom). http://t.co/QjKL4aBprG”
|
[33.51750182, -101.90914558]
|
2015-02-22 17:19:23 -0800
| null | null |
569,667,787,829,809,150
|
positive
| 0.6709
| null | null |
Southwest
| null |
mmuller1
| null | 0
|
@SouthwestAir sign me up!
| null |
2015-02-22 17:19:19 -0800
| null | null |
569,667,638,651,170,800
|
neutral
| 1
| null | null |
Southwest
| null |
OneToughShark
| null | 0
|
@SouthwestAir I would love a +1 #RedCarpet treatment
| null |
2015-02-22 17:18:43 -0800
| null | null |
569,667,602,148,151,300
|
neutral
| 1
| null | null |
Southwest
| null |
UnstoppableMika
| null | 0
|
@SouthwestAir how do I get my companion pass?
| null |
2015-02-22 17:18:34 -0800
|
Pennsylvania
|
Atlantic Time (Canada)
|
569,667,401,769,459,700
|
neutral
| 1
| null | null |
Southwest
| null |
lauraannB85
| null | 0
|
@SouthwestAir Tell me the secrets to flying high #RedCarpet
| null |
2015-02-22 17:17:47 -0800
|
North Carolina
|
Eastern Time (US & Canada)
|
569,667,324,879,511,550
|
positive
| 0.6596
| null | null |
Southwest
| null |
CommDocPA
| null | 0
|
@SouthwestAir That would be brighter than all the stars combined on the red carpet tonight!
| null |
2015-02-22 17:17:28 -0800
| null |
Eastern Time (US & Canada)
|
569,667,313,609,404,400
|
negative
| 0.666
|
Can't Tell
| 0.666
|
Southwest
| null |
MrDockery_
| null | 0
|
@SouthwestAir How about auto check in for CP holders? Come on.
| null |
2015-02-22 17:17:26 -0800
| null |
Central Time (US & Canada)
|
569,667,246,026,416,100
|
positive
| 1
| null | null |
Southwest
| null |
dgackey
| null | 0
|
@SouthwestAir got mine! Just in time for the wife and my 15th anniversary!
| null |
2015-02-22 17:17:10 -0800
|
Austin, TX
|
Central Time (US & Canada)
|
569,667,238,808,068,100
|
positive
| 1
| null | null |
Southwest
| null |
MarkMais
| null | 0
|
@SouthwestAir I love my Companion Pass (qualified 4th year). #HollyMais
| null |
2015-02-22 17:17:08 -0800
|
Denver, Colorado
|
Mountain Time (US & Canada)
|
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