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INC1658134 | Hi Team, is not able to upload the FSSAI document and details on the profile. Attached is the receipt. | Business : FSSAI : Unable to upload the FSSAI document. | Expiry FSSAI details has been removed please ask user to try again now. | Hi Team, is not able to upload the FSSAI document and details on the profile. Attached is the receipt.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1644333 | Business : FSSAI : Unable to upload the FSSAI document Customer called and stated that they are unable to update their FSSAI details and documents in Amway, the save button is disable it is not getting click and even guided to take a screenshot of the error and draft a mail to care. | Business : FSSAI : Unable to upload the FSSAI document. | Ask user to upload at your end, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload.
| Business : FSSAI : Unable to upload the FSSAI document Customer called and stated that they are unable to update their FSSAI details and documents in Amway, the save button is disable it is not getting click and even guided to take a screenshot of the error and draft a mail to care.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1661240 | ADSP Unable to upload the FSSAI document in amway website.please remove old details. | Business : FSSAI : Unable to add/update FSSAI details. | Please ask user to now try again.as expiry fssai details has been removed . | ADSP Unable to upload the FSSAI document in amway website.please remove old details.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1641861 | Customer is claiming that they got FSSAI license number, and they are unable to update the license number in Amway website, after filling the license number the save button is disabled, informed customer to take a screenshot and draft a mail to care, kindly have a chcek and help us on the same at the earliest.The attached screenshot and registration certificate shared by the ADSP. | Business : FSSAI : Unable to upload the FSSAI document. | FSSAI data is now uploaded by user, Please verify | Customer is claiming that they got FSSAI license number, and they are unable to update the license number in Amway website, after filling the license number the save button is disabled, informed customer to take a screenshot and draft a mail to care, kindly have a chcek and help us on the same at the earliest.The attached screenshot and registration certificate shared by the ADSP.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1654571 | INCN [DO NOT DELETE THIS LINE] Customer called and stated that they are not able to update the documents on the website as they are not able to save it, kindly please check and resolve the issue at the earliest. | Business : FSSAI : Unable to upload the FSSAI document. | As we checked FSSAI details has been updated. Kindly ask user to check. | INCN [DO NOT DELETE THIS LINE] Customer called and stated that they are not able to update the documents on the website as they are not able to save it, kindly please check and resolve the issue at the earliest.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1641845 | ADSP many times try update FSSAI. but not save ADSP N | Business : FSSAI : Unable to upload the FSSAI document. | Ask user to upload now we have deleted the corrupt Data from DB, Replace of old can be done by new now, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | ADSP many times try update FSSAI. but not save ADSP N-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1666089 | Dear Team, Kindly check and rectify the below FSSAI details updation issue on the Amway website. Please check and resolve the issue on priority basis | Business : FSSAI : Unable to upload the FSSAI document. | BCR is removed and FSSAI uploaded.
assigned to l2 queue in Breached state | Dear Team, Kindly check and rectify the below FSSAI details updation issue on the Amway website. Please check and resolve the issue on priority basis-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1647344 | CUSTOMER CALLED AND STATED THAT SHE IS UNABLE TO UPDATE FSSAI REGISTRATION, KINDLY CHECK AND HELP IT OUT. | Business : FSSAI : Unable to upload the FSSAI document. | Please ask user to try again as FSSAI details has been removed. | CUSTOMER CALLED AND STATED THAT SHE IS UNABLE TO UPDATE FSSAI REGISTRATION, KINDLY CHECK AND HELP IT OUT.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1647332 | Hi team, not able to update the FSSAI details as SAVE option in not working. Kindly delete thc current FSSAI details and update the attached FSSAI details. | Business : FSSAI : Unable to add/update FSSAI details. | Hi Team
We have uploaded the given FSSAI certificate, kindly check.
Regards | Hi team, not able to update the FSSAI details as SAVE option in not working. Kindly delete thc current FSSAI details and update the attached FSSAI details.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1641807 | Dear Team, Kindly ignore the above attachment and check this attachment. Theis unable to update the FSSAI details and upload the FSSAI document in profile. Kindly check and do the needful. Attached is the screenshot of the FSSAI receipt. | Business : FSSAI : Unable to add/update FSSAI details. | As checked user has already updated FSSAI details, kindly verify. | Dear Team, Kindly ignore the above attachment and check this attachment. Theis unable to update the FSSAI details and upload the FSSAI document in profile. Kindly check and do the needful. Attached is the screenshot of the FSSAI receipt.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1644325 | Hi Team, ADSP is unable to update new FSSAI details as the save tab is not working. Please remove the old FSSAI details and help to resolve the complaint. | Business : FSSAI : Unable to add/update FSSAI details. | please ask user to now try again as expiry FSSAI details has been removed . | Hi Team, ADSP is unable to update new FSSAI details as the save tab is not working. Please remove the old FSSAI details and help to resolve the complaint.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1644323 | Dear Team, The ADSP# is unable to upload the FSSAI details | Business : FSSAI : Unable to upload the FSSAI document. | please ask user to now try again as expiry FSSAI Details has been removed . | Dear Team, The ADSP# is unable to upload the FSSAI details-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1669675 | customer called and stated that FSSAI upliftment is not getting added and the order numbers are kindly please check and help as soon as possible. | Business : FSSAI : FSSAI Enquiry. | User was added to the oromo after placing the mentioned orders. Kindly co-ordinate with business regarding the same. | customer called and stated that FSSAI upliftment is not getting added and the order numbers are kindly please check and help as soon as possible.-Business : FSSAI : FSSAI Enquiry. | 10 |
INC1644321 | Dear Team, ADSP is not able to update the FSSAI registration details. | Business : FSSAI : Unable to add/update FSSAI details. | Please ask user to now try again as expiry FSSAI details has been removed. | Dear Team, ADSP is not able to update the FSSAI registration details.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1651586 | Hi Team, FSSAI Acknowledgment is showing updated however registration certificate is not showing uploaded. Please check again.Please refer this : . | Business : FSSAI : Unable to upload the FSSAI document. | certificate refers to registration FSSAI document and Acknowledgment number refer to same.
now user had only clicked on "applied" not on "registration" when the type was asked.
corrected as of now | Hi Team, FSSAI Acknowledgment is showing updated however registration certificate is not showing uploaded. Please check again.Please refer this : .-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1644571 | Hi Team, ADSP is unable to add the FSSAI details on the website. The Save option is not workingPlease check & assist with a resolution. | Business : FSSAI : Unable to add/update FSSAI details. | Close notes copied from Parent Incident: Duplicate entries are deleted as a workaround,
please ask user to try entering the details again they will e able to enter the details now.
Incident 'INC1644571' closed based on closure of task 'INC1644582'
Duplicate entries are deleted as a workaround,
please ask user to try entering the details again they will e able to enter the details now. | Hi Team, ADSP is unable to add the FSSAI details on the website. The Save option is not workingPlease check & assist with a resolution.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1644584 | Dear Team, ADSP# is not able to update the FSSAI registration details. | Business : FSSAI : Unable to add/update FSSAI details. | Close notes copied from Parent Incident: Duplicate entries are deleted as a workaround,
please ask user to try entering the details again they will e able to enter the details now. | Dear Team, ADSP# is not able to update the FSSAI registration details.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1648802 | Hi,I have able to upload FASSAI payment receipt on Amway site now, pls check and confirm.Pls provide me % uplifting as per process as this delay is due to Technical error at Amway end.Please refer this : . | Business : FSSAI : Unable to upload the FSSAI document. | User is not present in any of the list provided to us. kindly co-ordinate with business regarding the same.
| Hi,I have able to upload FASSAI payment receipt on Amway site now, pls check and confirm.Pls provide me % uplifting as per process as this delay is due to Technical error at Amway end.Please refer this : .-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1641831 | customer called and stated that they are unable to add their FSSAI receipt. kindly please check and help. | Business : FSSAI : Unable to upload the FSSAI document. | Please ask user to try now expired FSSAI details has been removed. | customer called and stated that they are unable to add their FSSAI receipt. kindly please check and help.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1671085 | Unable to upload FSSAI Documents on website. | Business : FSSAI : Unable to add/update FSSAI details. | details updated now | Unable to upload FSSAI Documents on website.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1647340 | Dear Team, The ADSP is facing challenges in updating the FSSAI documents. Unable to click on the SAVE option. | Business : FSSAI : Unable to add/update FSSAI details. | Hi Team
Please ask user to try uploading again and if the issue still persists please share the pdf of the certificate so that we can try from our end,
Regards | Dear Team, The ADSP is facing challenges in updating the FSSAI documents. Unable to click on the SAVE option.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1656041 | and he is the main applicant. But instead of his ADSP E-CARD in document there is only his wife name Noor Dasmunshi's ADSP E-CARD present. Therefore requesting you to kindly incorporate ADSP E-CARD in the document so he can process the fssai registration. | Business : FSSAI : FSSAI Enquiry. | PFA digital card for the user. | and he is the main applicant. But instead of his ADSP E-CARD in document there is only his wife name Noor Dasmunshi's ADSP E-CARD present. Therefore requesting you to kindly incorporate ADSP E-CARD in the document so he can process the fssai registration.-Business : FSSAI : FSSAI Enquiry. | 10 |
INC1684690 | Hi Team, has updated their FSSAI details on amway website, however they are getting the attached msg on the website. Please check and help to resolve the same. | Business : FSSAI : FSSAI Enquiry. | Blocks are now Remove for the ABOs, Please check
In case of any issue Please let us know | Hi Team, has updated their FSSAI details on amway website, however they are getting the attached msg on the website. Please check and help to resolve the same.-Business : FSSAI : FSSAI Enquiry. | 10 |
INC1650751 | Hi Team, Please check, ADSP is getting attached error as "Entered details already exists" while trying to update the FSSAI details. Please check and help to resolve the complaint. | Business : FSSAI : Unable to add/update FSSAI details. | As we checked in the system, we found the provided fssai code is already updated in other ABO#. Kindly coordinate with ABO. | Hi Team, Please check, ADSP is getting attached error as "Entered details already exists" while trying to update the FSSAI details. Please check and help to resolve the complaint.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1641797 | ADSP - is not able to upload the acknowledgement receipt on Web. The save button option is not working | Business : FSSAI : Unable to add/update FSSAI details. | Ask user to upload now we have deleted the corrupt Data from DB, Replace of old can be done by new now, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | ADSP - is not able to upload the acknowledgement receipt on Web. The save button option is not working-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1644332 | ADSP is unable to upload FSSAI receipt on website , kindly assist . please find below attached FSSAI receipt. | Business : FSSAI : Unable to upload the FSSAI document. | Please ask user to now try again as expiry FSSAI details has been removed. | ADSP is unable to upload FSSAI receipt on website , kindly assist . please find below attached FSSAI receipt.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1644303 | ADSP \ is unable to upload FSSAI receipt on website , kindly assist . | Business : FSSAI : Unable to upload the FSSAI document. | Please ask user to now try again as expiry FSSAI details has been removed. | ADSP \ is unable to upload FSSAI receipt on website , kindly assist .-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1641868 | Unable to upload the FSSAI document . Please check and update | Business : FSSAI : Unable to upload the FSSAI document. | FSSAI details has been updated, kindly verify. | Unable to upload the FSSAI document . Please check and update-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1647364 | Hi Team, ADSP is not able to update the new FSSAI details. Please remove the old details and help to resolve the complaint. | Business : FSSAI : Unable to add/update FSSAI details. | Please ask user to try again as FSSAI details has been removed. | Hi Team, ADSP is not able to update the new FSSAI details. Please remove the old details and help to resolve the complaint.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1694196 | ADSP updated the FSSAI details even though the below pop-up message is showing. Kindly check and remove the Pop-up message " Your FSSAI registration is not complete or expired!" and confirm. | Business : FSSAI : FSSAI Enquiry. | As block has been removed please ask user to try again clearing cache and old browser history if still same error occurs feel free to raise new incident. | ADSP updated the FSSAI details even though the below pop-up message is showing. Kindly check and remove the Pop-up message " Your FSSAI registration is not complete or expired!" and confirm.-Business : FSSAI : FSSAI Enquiry. | 10 |
INC1642820 | Dear Team, The ADSP # is not able to update the FSSAI details and document. Attached is the FSSAI receipt. Co-applicant details added in profile. | Business : FSSAI : Unable to upload the FSSAI document. | Details has been updated, kindly verify now. | Dear Team, The ADSP # is not able to update the FSSAI details and document. Attached is the FSSAI receipt. Co-applicant details added in profile.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1641790 | Hi Team, ADSP is unable to add the FSSAI details on the website. The Save option is not workingPlease check & assist with a resolution. ADSP | Business : FSSAI : Unable to add/update FSSAI details. | Ask user to upload now we have deleted the corrupt Data from DB, Replace of old can be done by new now, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | Hi Team, ADSP is unable to add the FSSAI details on the website. The Save option is not workingPlease check & assist with a resolution. ADSP-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1642997 | save button not working. fssai data and doc to be updated from backend. | Business : FSSAI : Unable to add/update FSSAI details. | ask user to upload now we have deleted the corrupt Data from DB, Replace of old can be done by new now, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | save button not working. fssai data and doc to be updated from backend.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1643500 | save button not working. fssai data and doc to be updated from backend. | Business : FSSAI : Unable to add/update FSSAI details. | FSAAI details have already been updated, kindly verify. | save button not working. fssai data and doc to be updated from backend.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1665162 | ADS Wants his Contract form because he want to Update the Details for FSSAI license on FSSAI website . | Business : FSSAI : FSSAI Registration Status. | Please find the attached pdf for contract of user . | ADS Wants his Contract form because he want to Update the Details for FSSAI license on FSSAI website .-Business : FSSAI : FSSAI Registration Status. | 10 |
INC1641866 | Dear Team, The below ADSP is unable to update the FSSAI details and upload the document. Attached FSSAI document for reference. Kindly check and support. | Business : FSSAI : Unable to add/update FSSAI details. | Please ask user to try now expired FSSAI details has been removed. | Dear Team, The below ADSP is unable to update the FSSAI details and upload the document. Attached FSSAI document for reference. Kindly check and support.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1700744 | customer is not able to add FSSAI details, while checking, old certificate details are already uploaded, customer is not able to change the details, kindly have a check and help with the resolution at earliest. | Business : FSSAI : Unable to add/update FSSAI details. | The old FSSAI details for user removed. Please ask user to now try again. | customer is not able to add FSSAI details, while checking, old certificate details are already uploaded, customer is not able to change the details, kindly have a check and help with the resolution at earliest.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1647373 | An ADSP is not able to add his FSSAI Certificate number in website. ( its showing - Entered number already exists). So Kindly check and do the needful. And have enclosed the web error screenshot and fssai certificate pdf also. | Business : FSSAI : Unable to add/update FSSAI details. | Please ask user to try again as FSSAI details has been removed. | An ADSP is not able to add his FSSAI Certificate number in website. ( its showing - Entered number already exists). So Kindly check and do the needful. And have enclosed the web error screenshot and fssai certificate pdf also.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1666635 | ADS Wants his Contract form because he want to Update the Details for FSSAI license on FSSAI website . | Business : FSSAI : FSSAI Registration Status. | Please find the attached registration contract form. | ADS Wants his Contract form because he want to Update the Details for FSSAI license on FSSAI website .-Business : FSSAI : FSSAI Registration Status. | 10 |
INC1644588 | ADSP is not able to upload his FSSAI Registration certificate on amway website please do the needful please find attached screenshot. | Business : FSSAI : Unable to add/update FSSAI details. | Close notes copied from Parent Incident: Duplicate entries are deleted as a workaround,
please ask user to try entering the details again they will e able to enter the details now. | ADSP is not able to upload his FSSAI Registration certificate on amway website please do the needful please find attached screenshot.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1647352 | ADSP unable to upload FSSAI receipt on website , kindly assist . | Business : FSSAI : Unable to upload the FSSAI document. | Please ask user to try again as FSSAI details has been removed. | ADSP unable to upload FSSAI receipt on website , kindly assist .-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1643845 | not able to upload FSSAI Receipt on Web | Business : FSSAI : Unable to upload the FSSAI document. | FSSAI details have already been updated, kindly verify. | not able to upload FSSAI Receipt on Web-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1641860 | Concern ADS can not upload/add the reference no# in Amway website. Please do the needful | Business : FSSAI : Unable to add/update FSSAI details. | ask user to upload now we have deleted the corrupt Data from DB, Replace of old can be done by new now, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | Concern ADS can not upload/add the reference no# in Amway website. Please do the needful-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1647348 | Dear Team, The below ADSP is unable to update the FSSAI certificate details on the website. Also, unable to upload the document. Please assist. | Business : FSSAI : Unable to upload the FSSAI document. | Hi Team
Please ask the user to try now, please share an error screenshot if still any issue.
Regards | Dear Team, The below ADSP is unable to update the FSSAI certificate details on the website. Also, unable to upload the document. Please assist.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1686258 | Hi Team, has updated the FSSAI registration details but sill getting this message while login. Kindly check and do the needful. | Business : FSSAI : FSSAI Enquiry. | Close notes copied from Parent Incident: Blocks are now Remove for the ABOs, Please check
In case of any issue Please let us know | Hi Team, has updated the FSSAI registration details but sill getting this message while login. Kindly check and do the needful.-Business : FSSAI : FSSAI Enquiry. | 10 |
INC1664459 | Hi Team, Please check ADSP is unable to upload the FSSAI documents and FSSAI details are not getting updated as the Save button is disabled. Please check and help to resolve the complaint on priority. | Business : FSSAI : Unable to add/update FSSAI details. | Details has been updated successfully, please ask user to verify now. | Hi Team, Please check ADSP is unable to upload the FSSAI documents and FSSAI details are not getting updated as the Save button is disabled. Please check and help to resolve the complaint on priority.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1644579 | Hi Team, Please check ADSP is unable to update the fssai details and document as the save option is disabled. Please delete the earlier details and help to resolve the complaint, | Business : FSSAI : Unable to add/update FSSAI details. | Close notes copied from Parent Incident: Duplicate entries are deleted as a workaround,
please ask user to try entering the details again they will e able to enter the details now.
Incident 'INC1644579' closed based on closure of task 'INC1644582'
Duplicate entries are deleted as a workaround,
please ask user to try entering the details again they will e able to enter the details now. | Hi Team, Please check ADSP is unable to update the fssai details and document as the save option is disabled. Please delete the earlier details and help to resolve the complaint,-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1643532 | Dear Team, Kindly remove the old FSSAI detail from ADSP account so that he can update the new registration detail. As the old one is valid till June . | Business : FSSAI : Unable to add/update FSSAI details. | Ask user to upload now we have deleted the corrupt Data from DB, Replace of old can be done by new now, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | Dear Team, Kindly remove the old FSSAI detail from ADSP account so that he can update the new registration detail. As the old one is valid till June .-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1643533 | customer called and stated that after uploading his FSSAI Acknowledgement number in our website kindly check and help us with the same. | Business : FSSAI : Unable to upload the FSSAI document. | As per last comment closing the incident. | customer called and stated that after uploading his FSSAI Acknowledgement number in our website kindly check and help us with the same.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1641808 | Dear Team, Kindly check and do the needful on the below issue. ADSP is not able to update the FSSAI details in their profile. They are trying to update the details but it is not getting saved. | Business : FSSAI : Unable to add/update FSSAI details. | Ask user to upload now we have deleted the corrupt Data from DB, Replace of old can be done by new now, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | Dear Team, Kindly check and do the needful on the below issue. ADSP is not able to update the FSSAI details in their profile. They are trying to update the details but it is not getting saved.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1647341 | The ADSP is trying to update the FSAI details on Amway website, but the SAVE option is not working. Error screenshot & document attached above. | Business : FSSAI : Unable to upload the FSSAI document. | Hi
Please ask the user to try now, please share an error screenshot if still any issue.
Regards | The ADSP is trying to update the FSAI details on Amway website, but the SAVE option is not working. Error screenshot & document attached above.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1689887 | Hi Team, User is still facing the errorPlease refer this : . | Business : FSSAI : FSSAI Enquiry. | Blocks are now Remove for the ABOs, Please check In case of any issue Please let us know | Hi Team, User is still facing the errorPlease refer this : .-Business : FSSAI : FSSAI Enquiry. | 10 |
INC1689868 | Hi Team, Issue still not resolved. | Business : FSSAI : FSSAI Enquiry. | FSSAI blocks has been removed for the user.
Please ask user to try now if issue still persists feel free to raise a new ticket with error screenshot. | Hi Team, Issue still not resolved.-Business : FSSAI : FSSAI Enquiry. | 10 |
INC1696642 | ADSP done the FSSAI Registration and also upload the registration in Amway portal (personal details). When we are ordering certain ADSP's order, its appearing "FSSAI Registration certificate not updated "POS screen. | Business : FSSAI : FSSAI Registration Status. | Required the profile sync and it has been done now please ask user to try again now. | ADSP done the FSSAI Registration and also upload the registration in Amway portal (personal details). When we are ordering certain ADSP's order, its appearing "FSSAI Registration certificate not updated "POS screen.-Business : FSSAI : FSSAI Registration Status. | 10 |
INC1644576 | Hi Team, ADSP# is not able to update the new FSSAI details as the old FSSAI details are showing on the website, Please check and help to delete the old details. | Business : FSSAI : Unable to add/update FSSAI details. | Please ask user to upload at your end, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload.
| Hi Team, ADSP# is not able to update the new FSSAI details as the old FSSAI details are showing on the website, Please check and help to delete the old details.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1698137 | ADSP is unable to upload FSSAI document , kindly delete old FSSAI record . Please find the attached sheet. | Business : FSSAI : Unable to upload the FSSAI document. | Please ask user to add the FAASI IDs again., old data deleted. | ADSP is unable to upload FSSAI document , kindly delete old FSSAI record . Please find the attached sheet.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1641800 | Dear Team, ADSP# is unable to upload FSSAI and details on Amway website. | Business : FSSAI : Unable to add/update FSSAI details. | Please ask user to try again and share the error screenshot of the error page with the new ticket if issue still persists. | Dear Team, ADSP# is unable to upload FSSAI and details on Amway website.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1699272 | customer called and stated that they are trying to upload the FSSAI certificate on the Amway website, but they are not able to upload it, and the customer is facing this issue from many days, kindly check and help out with the resolution as the earliest. | Business : FSSAI : Unable to add/update FSSAI details. | data is available in MDMS for them
Primary Applicant:
Id Type Code Personal Id Effective Date Expiry Date
| customer called and stated that they are trying to upload the FSSAI certificate on the Amway website, but they are not able to upload it, and the customer is facing this issue from many days, kindly check and help out with the resolution as the earliest.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1703866 | Hi Team,ADSP Unable to upload the FSSAI document in amway website.please remove old details. | Business : FSSAI : Unable to upload the FSSAI document. | Closing as per requested by the caller. | Hi Team,ADSP Unable to upload the FSSAI document in amway website.please remove old details.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1641793 | Dear Team, The below ADSP is unable to update their FSSAI registration details in their profile. They are trying to save the details but the old FSSAI details are still reflected in the system. | Business : FSSAI : Unable to add/update FSSAI details. | Ask user to upload now we have deleted the corrupt Data from DB, Replace of old can be done by new now, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | Dear Team, The below ADSP is unable to update their FSSAI registration details in their profile. They are trying to save the details but the old FSSAI details are still reflected in the system.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1645203 | ADSP is not able to Upload his FSSAI Registration certificate on Amway website please do the needful please find attached file | Business : FSSAI : Unable to add/update FSSAI details. | Ask user to upload now we have deleted the corrupt Data from DB, Replace of old can be done by new now, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | ADSP is not able to Upload his FSSAI Registration certificate on Amway website please do the needful please find attached file-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1645204 | ADSP Is not able to upload his fssai registration certificate on his Amway Website . | Business : FSSAI : Unable to add/update FSSAI details. | Ask user to upload now we have deleted the corrupt Data from DB, Replace of old can be done by new now, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | ADSP Is not able to upload his fssai registration certificate on his Amway Website .-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1641870 | Dear Team, Kindly check and rectify the below issue. ADSP is unable to update the FSSAI details on the Amway website as he is not able to edit/delete the old details available in the records. Mob# Email ID: bishnudutt.behera@gmail.com | Business : FSSAI : Unable to add/update FSSAI details. | As checked user had already uploaded the FSSAI details, kindly verify. | Dear Team, Kindly check and rectify the below issue. ADSP is unable to update the FSSAI details on the Amway website as he is not able to edit/delete the old details available in the records. Mob# Email ID: bishnudutt.behera@gmail.com-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1666525 | ADS Wants his Contract form because he want to Update the Details for FSSAI license on FSSAI website . | Business : FSSAI : FSSAI Registration Status. | Please find the attached registration contract form. | ADS Wants his Contract form because he want to Update the Details for FSSAI license on FSSAI website .-Business : FSSAI : FSSAI Registration Status. | 10 |
INC1641824 | Dear Team, The ADSP is unable to update the FSSAI document and details. Kindly check and do the needful. | Business : FSSAI : Unable to upload the FSSAI document. | Ask user to upload now we have deleted the corrupt Data from DB, Replace of old can be done by new now, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | Dear Team, The ADSP is unable to update the FSSAI document and details. Kindly check and do the needful.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1666543 | Dear Team, is unable to update his correct FSSAI detail in his profile. Kindly check and resolve. | Business : FSSAI : Unable to upload the FSSAI document. | Please ask user to try now expired FSSAI details has been removed. | Dear Team, is unable to update his correct FSSAI detail in his profile. Kindly check and resolve.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1644334 | ADSP Is not able to upload his FSSAI registration certificate on Amway Website please do the needful. | Business : FSSAI : Unable to add/update FSSAI details. | Please ask user to now try again as expiry FSSAI details has been removed. | ADSP Is not able to upload his FSSAI registration certificate on Amway Website please do the needful.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1647336 | Hi Team, The ADSP # is unable to upload the FSSAI receipt. Attached the same. | Business : FSSAI : Unable to upload the FSSAI document. | Hi
Please ask the user to try now, if still any issue please share the error screenshot.
Regards | Hi Team, The ADSP # is unable to upload the FSSAI receipt. Attached the same.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1669437 | ADSP Unable to upload the FSSAI document in amway website.please remove old details. | Business : FSSAI : Unable to upload the FSSAI document. | Expiry details has been removed please ask user to now try again. | ADSP Unable to upload the FSSAI document in amway website.please remove old details.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1644574 | Hi Team, ADSP is unable to upload the FSSAI document on the website. As per our request, they shared the FSSAI registration Receipt. Kindly check and upload the same on priority, since today is the last day for % PV uplift. | Business : FSSAI : Unable to upload the FSSAI document. | Close notes copied from Parent Incident: Duplicate entries are deleted as a workaround,
please ask user to try entering the details again they will e able to enter the details now.
Incident 'INC1644574' closed based on closure of task 'INC1644582'
Duplicate entries are deleted as a workaround,
please ask user to try entering the details again they will e able to enter the details now. | Hi Team, ADSP is unable to upload the FSSAI document on the website. As per our request, they shared the FSSAI registration Receipt. Kindly check and upload the same on priority, since today is the last day for % PV uplift.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1660652 | ADA no. #, while uploading there is a prompt as account is blacklisted, pl check | Business : FSSAI : Unable to upload the FSSAI document. | Blocks has been removed.
closing as requested by the caller. | ADA no. #, while uploading there is a prompt as account is blacklisted, pl check-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1647331 | Hi Team ADSP is not able to upload the FSSAI details as SAVE button is not working. KIndly delete the current FSSAI details so that ADSP can update new details. | Business : FSSAI : Unable to add/update FSSAI details. | Hi Team
Please ask the user to try now, please share an error screenshot if still any issue.
Regards | Hi Team ADSP is not able to upload the FSSAI details as SAVE button is not working. KIndly delete the current FSSAI details so that ADSP can update new details.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1641872 | Hi team, ADSP is unable to update the FSSAI details as SAVE button is not enabled. Kindly check below FSSAI certificate and update the details. | Business : FSSAI : Unable to add/update FSSAI details. | ask user to upload now we have deleted the corrupt Data from DB, Replace of old can be done by new now, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | Hi team, ADSP is unable to update the FSSAI details as SAVE button is not enabled. Kindly check below FSSAI certificate and update the details.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1648978 | The ADSP is still unable to upload FSSAI registration in website. The following message is coming.Please refer this : . | Business : FSSAI : Unable to add/update FSSAI details. | Closing as per below comment . | The ADSP is still unable to upload FSSAI registration in website. The following message is coming.Please refer this : .-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1644598 | ADS trying to update the FSSAI details on the website but unable to do the same. Screenshot of the same is attached. | Business : FSSAI : Unable to add/update FSSAI details. | Close notes copied from Parent Incident: Duplicate entries are deleted as a workaround,
please ask user to try entering the details again they will e able to enter the details now. | ADS trying to update the FSSAI details on the website but unable to do the same. Screenshot of the same is attached.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1666021 | ADSP Update FSSAI registration certificate showing some error (Account is Blocklisted) | Business : FSSAI : Unable to add/update FSSAI details. | closing as per below comment. | ADSP Update FSSAI registration certificate showing some error (Account is Blocklisted)-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1691257 | ADS is not able to upload His FSSAI registration acknowledgment receipt on Amway Web Site | Business : FSSAI : Unable to upload the FSSAI document. | Expired FSSAI details has been removed, please ask user to try now. | ADS is not able to upload His FSSAI registration acknowledgment receipt on Amway Web Site-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1647350 | Unable to upload the FSSAI registration certificate as the Kindly assit in updating the details of the ADSP | Business : FSSAI : Unable to add/update FSSAI details. | Hi Team
Please ask the user to try uploading now.
Regards | Unable to upload the FSSAI registration certificate as the Kindly assit in updating the details of the ADSP-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1647376 | Hi Team, We have received a concern from ADSP No. wherein he is facing challenge after uploading the FSSAI document. After uploading the attachment and clicking on the save button it is not showing the FSSAI attachment in the documents folder. ADSP has also attached the video clip of the same. Would request you to please look into this and help on priority to resolve this as the ADSP wants to avail the benefit of the PV uplift offer.. | Business : FSSAI : Unable to upload the FSSAI document. | FSSAI details has been updated. Kindly ask user to check.
| Hi Team, We have received a concern from ADSP No. wherein he is facing challenge after uploading the FSSAI document. After uploading the attachment and clicking on the save button it is not showing the FSSAI attachment in the documents folder. ADSP has also attached the video clip of the same. Would request you to please look into this and help on priority to resolve this as the ADSP wants to avail the benefit of the PV uplift offer..-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1649864 | customer called and stated that they are when they are updating the FSSAI certificate it is showing as updated but while checking in their account it is not showing as updated. Kindly check and help with it. | Business : FSSAI : Unable to upload the FSSAI document. | Fssai certificate has been uploaded. Kindly ask user to verify. | customer called and stated that they are when they are updating the FSSAI certificate it is showing as updated but while checking in their account it is not showing as updated. Kindly check and help with it.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1642814 | Dear Team, not able to update the FSSAI registration details. | Business : FSSAI : Unable to add/update FSSAI details. | Please ask user to now try again as expiry FSSAI details has been removed . | Dear Team, not able to update the FSSAI registration details.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1643844 | ADSP is unable to Unable to upload the FSSAI documentPlease find the details | Business : FSSAI : Unable to upload the FSSAI document. | FSSAI details as well as document both has been successfully uploaded, kindly verify. | ADSP is unable to Unable to upload the FSSAI documentPlease find the details-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1678481 | Hi Team, Last ticket facing issue while uploading the FSSAI certificate. They uploaded the documents multiple times and saved the details but still the document is not appearing in DOCUMENTS option. Kindly check the below certificate and upload the same asap. | Business : FSSAI : Unable to upload the FSSAI document. | Please ask user to now check document has been updated . | Hi Team, Last ticket facing issue while uploading the FSSAI certificate. They uploaded the documents multiple times and saved the details but still the document is not appearing in DOCUMENTS option. Kindly check the below certificate and upload the same asap.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1641847 | Hi Team, ADSP is unable to upload the FSSAI registration certificate on the website. Hence, kindly update the FSSAI registration details and upload the same in the ADSP's profile. Note: Kindly update the same today, since ADSP is seeking for uplift PV | Business : FSSAI : Unable to upload the FSSAI document. | ask user to upload now we have deleted the corrupt Data from DB, Replace of old can be done by new now, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | Hi Team, ADSP is unable to upload the FSSAI registration certificate on the website. Hence, kindly update the FSSAI registration details and upload the same in the ADSP's profile. Note: Kindly update the same today, since ADSP is seeking for uplift PV-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1663681 | Customer was unable to update acknowledgement kindly check and help. | Business : FSSAI : Unable to add/update FSSAI details. | As checked the fssai details are already updated please check the same .And PFA screenshot for your reference. | Customer was unable to update acknowledgement kindly check and help.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1643807 | save button not working. kindly update data and doc from backend | Business : FSSAI : Unable to add/update FSSAI details. | FSSAI details has been updated, kindly verify. | save button not working. kindly update data and doc from backend-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1660165 | unable to save FSSAI receipt number and upload FSSAI receipt on website. | Business : FSSAI : Unable to upload the FSSAI document. | Expired FSSAI details ahs been removed, please ask user to try now.
If issue still persists feel free to raise anew ticket with error screenshot. | unable to save FSSAI receipt number and upload FSSAI receipt on website.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1644298 | ADSP is unable to upload FSSAI receipt on website , kindly assist . | Business : FSSAI : Unable to upload the FSSAI document. | please ask user to now try again as expiry FSSAI details has been removed . | ADSP is unable to upload FSSAI receipt on website , kindly assist .-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1666839 | unable to save FSSAI document on website. | Business : FSSAI : Unable to add/update FSSAI details. | Ask user to try updating the details now, data has now been deleted, which restricted user to upload the new | unable to save FSSAI document on website.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1658135 | ABO while updating FASSAI there is any error msg while uploading certificate " Account is Blacklisted". Kindly look into this. | Business : FSSAI : Unable to upload the FSSAI document. | user has BCR , Team is working on it and soon user will be able to register the FSSAI details . | ABO while updating FASSAI there is any error msg while uploading certificate " Account is Blacklisted". Kindly look into this.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1645205 | The ADSP is unable to update FSSAI registration number. Please find the details in the screenshot. | Business : FSSAI : Unable to add/update FSSAI details. | As checked FSSAI details have already been updated against the user .
PFA screenshot for your reference. | The ADSP is unable to update FSSAI registration number. Please find the details in the screenshot.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1650539 | Hi Team, Please check, ADSP is not able to upload the FSSAI registration certificate on the website | Business : FSSAI : Unable to upload the FSSAI document. | Fssai certificate has been uploaded. Kindly ask user to verify. | Hi Team, Please check, ADSP is not able to upload the FSSAI registration certificate on the website-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1691232 | In system already fssai details updated but still ADSP getting below error please rectify it. | Business : FSSAI : FSSAI Enquiry. | FSSAI Blocks has been removed, please ask user to try now. | In system already fssai details updated but still ADSP getting below error please rectify it.-Business : FSSAI : FSSAI Enquiry. | 10 |
INC1643498 | save button not working. please update application form from backend | Business : FSSAI : Unable to add/update FSSAI details. | FSSAI details has been updated. Kindy verify. Please find the attached screen shot. If still facing any issue, please feel free to raise the new incident. | save button not working. please update application form from backend-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1642809 | Application copy attached. New data is not getting saved in website. Request backend support for updating the data and doc.Please refer this : . | Business : FSSAI : Unable to add/update FSSAI details. | Ask user to upload now we have deleted the corrupt Data from DB, Replace of old can be done by new now, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | Application copy attached. New data is not getting saved in website. Request backend support for updating the data and doc.Please refer this : .-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1655279 | Dear Team, Kindly check and rectify the below FSSAI details updation issue on the Amway website. The below ADSP is unable to update the details as the old FSSAI details are available in her profile. Mob# | Business : FSSAI : Unable to add/update FSSAI details. | Expiry Fssai details has been removed please ask user to now try again. | Dear Team, Kindly check and rectify the below FSSAI details updation issue on the Amway website. The below ADSP is unable to update the details as the old FSSAI details are available in her profile. Mob#-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1658136 | Hi Team, Please check ADSP is getting attached error as "Account Blacklisted" while uploading FSSAI document on website. Please check and help to resolve the complaint. Error Screenshot when uploading FSSAI.png | Business : FSSAI : Unable to upload the FSSAI document. | user has BCR , Team is working on it and soon user will be able to register the FSSAI details . | Hi Team, Please check ADSP is getting attached error as "Account Blacklisted" while uploading FSSAI document on website. Please check and help to resolve the complaint. Error Screenshot when uploading FSSAI.png-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1689747 | Customer not able to update FSSAI details. FSSAI Registration no. is but showing "Entered number already exists". | Business : FSSAI : Unable to upload the FSSAI document. | The given FSSAI details in below screenshot is already present against user please find attached screenshot.
And for the given user thie FSSAI was udated | Customer not able to update FSSAI details. FSSAI Registration no. is but showing "Entered number already exists".-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1676711 | Unable to add digits registration number in site. Its only allowing to add digits. | Business : FSSAI : Unable to add/update FSSAI details. | As checked the FSSAI details are already updated and if user want to add another please try again if still error occurs please share FSSAI details
| Unable to add digits registration number in site. Its only allowing to add digits.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1644326 | Hi Team, ADSP is unable to update the new fssai details and not upload the fssai document.Please remove old details and help to resolve the complaint. | Business : FSSAI : Unable to add/update FSSAI details. | Please ask user to now try again as expiry FSSAI details has been removed. | Hi Team, ADSP is unable to update the new fssai details and not upload the fssai document.Please remove old details and help to resolve the complaint.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |