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INC1654556 | ADS Wants his Contract form because he want to Update the Details for FSSAI license on FSSAI website . | Technology : New Entry Model : Updated Digital Card Not Available. | Please find the attached contract form for the user. | ADS Wants his Contract form because he want to Update the Details for FSSAI license on FSSAI website .-Technology : New Entry Model : Updated Digital Card Not Available. | 8 |
INC1648804 | : Updated Digital Card Not AvailableCARD IS NOT AVAILABLE IN THE MAIN APPLICANT NAME -- please provide this at earliest.... | Technology : New Entry Model : Updated Digital Card Not Available. | Please find the attached Digi Card. | : Updated Digital Card Not AvailableCARD IS NOT AVAILABLE IN THE MAIN APPLICANT NAME -- please provide this at earliest....-Technology : New Entry Model : Updated Digital Card Not Available. | 8 |
INC1656684 | Hi Team, H has complained that FSSAI Lic No mentioned on his ADSP Digital ID card is incorrect. His correct FSSAI lic no is . Hence please check the same and rectify the same. | Technology : New Entry Model : Updated Digital Card Not Available. | FSSAI Lic No. that is mentioned on the digital card doesn't belongs to a particular user it is a common Amway lic no. for every user digital card. | Hi Team, H has complained that FSSAI Lic No mentioned on his ADSP Digital ID card is incorrect. His correct FSSAI lic no is . Hence please check the same and rectify the same.-Technology : New Entry Model : Updated Digital Card Not Available. | 8 |
INC1651577 | Dear Team, Kindly check and upload the digital ID card of the Applicant on the Amway website. ID card is available only for the co-applicant in their web account on the Amway website. | Technology : New Entry Model : Updated Digital Card Not Available. | Please find attached digital card for the user. | Dear Team, Kindly check and upload the digital ID card of the Applicant on the Amway website. ID card is available only for the co-applicant in their web account on the Amway website.-Technology : New Entry Model : Updated Digital Card Not Available. | 8 |
INC1666841 | Hi Team, ADSP has complained that the Digital ID card of the primary applicant is not available. Please check and upload the ID card on the name of primary applicant | Technology : New Entry Model : Updated Digital Card Not Available. | Please find the attached Digi Card. | Hi Team, ADSP has complained that the Digital ID card of the primary applicant is not available. Please check and upload the ID card on the name of primary applicant-Technology : New Entry Model : Updated Digital Card Not Available. | 8 |
INC1658588 | Dear Team, Main applicant digital ID card is not uploaded in ADSP# profile. Only Co-applicant ID card id uploaded. Kindly check and do the needful. | Technology : New Entry Model : Updated Digital Card Not Available. | Please find attached digital card, same has been uploaded over website too. | Dear Team, Main applicant digital ID card is not uploaded in ADSP# profile. Only Co-applicant ID card id uploaded. Kindly check and do the needful.-Technology : New Entry Model : Updated Digital Card Not Available. | 8 |
INC1655264 | Hi team, Main applicant ID card of is not available on website. Kindly check and share the same. | Technology : New Entry Model : Updated Digital Card Not Available. | Please find the attached digital card for the user. | Hi team, Main applicant ID card of is not available on website. Kindly check and share the same.-Technology : New Entry Model : Updated Digital Card Not Available. | 8 |
INC1651344 | Main applicant card not upload on website, Please do the needful. | Technology : New Entry Model : Updated Digital Card Not Available. | Please find the attached digital card for main applicant. | Main applicant card not upload on website, Please do the needful.-Technology : New Entry Model : Updated Digital Card Not Available. | 8 |
INC1681235 | Dear Team, Kindly go through the complaint details completely before closing the ticket. Validity as per the but in the digital ID card, it is reflecting as valid till . Pls share the reason for the same Pls check and update the correct validity on the digital ID card of the below ADSP. Also, upload the same on the Amway website. | Technology : New Entry Model : Updated Digital Card Not Available. | The date seems to correct, as the job runs on 5th of every month so will be one year and the job will be running in January for them month so at that time to update the ASC will be checked and renewed and same time digital card will also be renewed. | Dear Team, Kindly go through the complaint details completely before closing the ticket. Validity as per the but in the digital ID card, it is reflecting as valid till . Pls share the reason for the same Pls check and update the correct validity on the digital ID card of the below ADSP. Also, upload the same on the Amway website.-Technology : New Entry Model : Updated Digital Card Not Available. | 8 |
INC1696652 | Hi team, ADSP has complained that digital is of co applicant is available on his web account in place of Main Applicant. Kindly check and share the digital id card of main applica | Technology : New Entry Model : Updated Digital Card Not Available. | Please find the attached digital Id card. | Hi team, ADSP has complained that digital is of co applicant is available on his web account in place of Main Applicant. Kindly check and share the digital id card of main applica-Technology : New Entry Model : Updated Digital Card Not Available. | 8 |
INC1660789 | Dear Team, Update ID card is not available in profile. Kindly check and do the needful. | Technology : New Entry Model : Updated Digital Card Not Available. | Please find the attached Digital Id card. | Dear Team, Update ID card is not available in profile. Kindly check and do the needful.-Technology : New Entry Model : Updated Digital Card Not Available. | 8 |
INC1666741 | Hi team, Please check Digital ID card on the name of the primary applicant is not uploaded. Please check and share the same. | Technology : New Entry Model : Updated Digital Card Not Available. | Please find the attached digital Id card. | Hi team, Please check Digital ID card on the name of the primary applicant is not uploaded. Please check and share the same.-Technology : New Entry Model : Updated Digital Card Not Available. | 8 |
INC1656190 | DS Wants his Contract form because he want to Update the Details for FSSAI license on FSSAI website. | Technology : New Entry Model : Updated Digital Card Not Available. | Please find the attached contract form for user. | DS Wants his Contract form because he want to Update the Details for FSSAI license on FSSAI website.-Technology : New Entry Model : Updated Digital Card Not Available. | 8 |
INC1659867 | customer called and stated that he has transferred his business to his wife as his E-card is displaying on his name kindly check and help us with the same. | Technology : New Entry Model : Updated Digital Card Not Available. | Digital card has been uploaded on website, kindly verify. | customer called and stated that he has transferred his business to his wife as his E-card is displaying on his name kindly check and help us with the same.-Technology : New Entry Model : Updated Digital Card Not Available. | 8 |
INC1670150 | Dear Team, Kindly check and upload the Digital ID card of the Applicant for the below ADSP on the Amway website. Only Co-applicant ID card available on the Amway website. | Technology : New Entry Model : Updated Digital Card Not Available. | Please find the attached digital id card. | Dear Team, Kindly check and upload the Digital ID card of the Applicant for the below ADSP on the Amway website. Only Co-applicant ID card available on the Amway website.-Technology : New Entry Model : Updated Digital Card Not Available. | 8 |
INC1645574 | Hi team, Digital ID card is not available for ADSP . Kindly share the same and also upload the same on web account. | Technology : New Entry Model : Updated Digital Card Not Available. | Digital card has been uploaded, kindly verify. | Hi team, Digital ID card is not available for ADSP . Kindly share the same and also upload the same on web account.-Technology : New Entry Model : Updated Digital Card Not Available. | 8 |
INC1656110 | Dear Team, Co-applicant ID card is still not uploaded to ADSP# Please check and resolve on priority.Please refer this : Dear Team, Co-applicant ID card is still not uploaded to ADSP Please check and resolve on priority.. | Technology : New Entry Model : Updated Digital Card Not Available. | Please find the attached digital card for the users and these cards already uploaded in boss. | Dear Team, Co-applicant ID card is still not uploaded to ADSP# Please check and resolve on priority.Please refer this : Dear Team, Co-applicant ID card is still not uploaded to ADSP Please check and resolve on priority..-Technology : New Entry Model : Updated Digital Card Not Available. | 8 |
INC1655250 | Technology: New Entry Model: ADR annual sales criteria completed but sponsoring not activated Customer called and stated that they have completed their annual sales criteria and sponsorship also it is showing as unblock, but still they are unable to sponsor ADSP under their, and they are getting error "This user is not authorized for sponsorship." kindly have a check and help us on the same at the earliest. | Technology: New Entry Model : ADR annual sales criteria completed but sponsoring not activated. | Account Synced,Please find the attached screen shot.
Please ask ABO to clear the browser cache, history and then check again. if issue persist please let us know with error screenshot.
| Technology: New Entry Model: ADR annual sales criteria completed but sponsoring not activated Customer called and stated that they have completed their annual sales criteria and sponsorship also it is showing as unblock, but still they are unable to sponsor ADSP under their, and they are getting error "This user is not authorized for sponsorship." kindly have a check and help us on the same at the earliest.-Technology: New Entry Model : ADR annual sales criteria completed but sponsoring not activated. | 9 |
INC1663370 | Ads No- Abo Has Completed His Annual Sales Criteria , But Still He Unable To Sponsor.Please refer this : . | Technology: New Entry Model : ADR annual sales criteria completed but sponsoring not activated. | Sponsor block has been removed please ask user to now try again. | Ads No- Abo Has Completed His Annual Sales Criteria , But Still He Unable To Sponsor.Please refer this : .-Technology: New Entry Model : ADR annual sales criteria completed but sponsoring not activated. | 9 |
INC1671109 | ADS Completed the Annual sales criteria but still number is sponsor incapable. | Technology: New Entry Model : ADR annual sales criteria completed but sponsoring not activated. | Please ask user to try now, block removed base on purchase. | ADS Completed the Annual sales criteria but still number is sponsor incapable.-Technology: New Entry Model : ADR annual sales criteria completed but sponsoring not activated. | 9 |
INC1696544 | ADSP is unable to sponsor as he completed the annual sales criteria. below attached screen shot. | Technology: New Entry Model : ADR annual sales criteria completed but sponsoring not activated. | Please ask user to now try again as block has been removed . | ADSP is unable to sponsor as he completed the annual sales criteria. below attached screen shot.-Technology: New Entry Model : ADR annual sales criteria completed but sponsoring not activated. | 9 |
INC1663368 | Hi Team, ADS Partner is unable to sponsor ADR as she is getting error that This user is not authorized for sponsorship. So pls look in to this error and resolve it on priority basis. There are two difference notes in BOSS: . In BOSS notes its showing sponsor is block due to annual sales criteria not fulfilled@. In account history of ADS Partner its showing Days(Annual) Sales Criteria Met@ For your ready reference pls find the below screen shot. Error screen shot:- | Technology: New Entry Model : ADR annual sales criteria completed but sponsoring not activated. | User able to sponsor now, please find the attached screenshot. | Hi Team, ADS Partner is unable to sponsor ADR as she is getting error that This user is not authorized for sponsorship. So pls look in to this error and resolve it on priority basis. There are two difference notes in BOSS: . In BOSS notes its showing sponsor is block due to annual sales criteria not fulfilled@. In account history of ADS Partner its showing Days(Annual) Sales Criteria Met@ For your ready reference pls find the below screen shot. Error screen shot:--Technology: New Entry Model : ADR annual sales criteria completed but sponsoring not activated. | 9 |
INC1654648 | Ads Has Annual Sales Criteria Fulfill ,But Still Ads has Not Able to Sponsor Ads. | Technology: New Entry Model : ADR annual sales criteria completed but sponsoring not activated. | user did not completed the ASC for year , so blocks are there
no orders in year cycle so blocks were in place by MDMS job.
all orders mentioned above are for year, please connect to business for more clarity | Ads Has Annual Sales Criteria Fulfill ,But Still Ads has Not Able to Sponsor Ads.-Technology: New Entry Model : ADR annual sales criteria completed but sponsoring not activated. | 9 |
INC1681196 | ADS has already completed Annual Sales Criteria, but it is showing Incorrect Annual Sales report on BOSS and but sponsoring not activated | Technology: New Entry Model : ADR annual sales criteria completed but sponsoring not activated. | HI CS
The order number 1 until 5 is counted on the sale criteria expiry on 15-Aug-2023 and is MET.
The order number 6 is counted on latest sale criteria, which started on 16-Aug-2023 and expire on 15-Aug-2023. Currently the latest sale still not met yet.
| ADS has already completed Annual Sales Criteria, but it is showing Incorrect Annual Sales report on BOSS and but sponsoring not activated-Technology: New Entry Model : ADR annual sales criteria completed but sponsoring not activated. | 9 |
INC1696547 | ABO has fulfilled ASC but is still unable to sponsor under her. Kindly look into this. | Technology: New Entry Model : ADR annual sales criteria completed but sponsoring not activated. | Block has been removed please ask user to try again now. | ABO has fulfilled ASC but is still unable to sponsor under her. Kindly look into this.-Technology: New Entry Model : ADR annual sales criteria completed but sponsoring not activated. | 9 |
INC1671105 | adsp has completed the annual sales criteria still sponsoring is blocked. please check and do the needful. pc total purchases amount | Technology: New Entry Model : ADR annual sales criteria completed but sponsoring not activated. | As we checked user is able to sponsor, please find the screenshot. | adsp has completed the annual sales criteria still sponsoring is blocked. please check and do the needful. pc total purchases amount-Technology: New Entry Model : ADR annual sales criteria completed but sponsoring not activated. | 9 |
INC1641980 | Please find order detail sheet also in which PC order details are also more than below orders in given time period also. ADR # ADR Name DOJ Annual Criteria completion day | Technology: New Entry Model : ADR annual sales criteria completed but sponsoring not activated. | Hi
As we checked, user is sponsor capable.
Kindly check again and if still issue please share screenhot of error
Regards | Please find order detail sheet also in which PC order details are also more than below orders in given time period also. ADR # ADR Name DOJ Annual Criteria completion day-Technology: New Entry Model : ADR annual sales criteria completed but sponsoring not activated. | 9 |
INC1673537 | ADS annual sales criteria completed but sponsoring not activated | Technology: New Entry Model : ADR annual sales criteria completed but sponsoring not activated. | Account Synced ,Please ask ABO to clear the browser cache, history and then check again. if issue persist please let us know with error screen shot. | ADS annual sales criteria completed but sponsoring not activated-Technology: New Entry Model : ADR annual sales criteria completed but sponsoring not activated. | 9 |
INC1641822 | Dear Team, User is unable to update the FSSAI details via website you are requested to please check the same and suggest us accordingly. He is not able to save it after uploading Attached screenshot. ADSP is unable to save FSSAI details.Kindly get it checked and resolved.Copy Registration certificate is attached. | Business : FSSAI : Unable to add/update FSSAI details. | Closing as requested y user | Dear Team, User is unable to update the FSSAI details via website you are requested to please check the same and suggest us accordingly. He is not able to save it after uploading Attached screenshot. ADSP is unable to save FSSAI details.Kindly get it checked and resolved.Copy Registration certificate is attached.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1647369 | ADSP is unable to upload FSSAI receipt on website , kindly assist .please find below FSSAI receipt | Business : FSSAI : Unable to upload the FSSAI document. | Please ask user to try again as FSSAI details has been removed. | ADSP is unable to upload FSSAI receipt on website , kindly assist .please find below FSSAI receipt-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1643704 | Leader is unable to update the FSSAI receipt as the save button is not workingKindly remove the multiple FSSAI registration entries from MDMS. | Business : FSSAI : FSSAI Registration Status. | Ask user to upload now we have deleted the corrupt Data from DB, Replace of old can be done by new now, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | Leader is unable to update the FSSAI receipt as the save button is not workingKindly remove the multiple FSSAI registration entries from MDMS.-Business : FSSAI : FSSAI Registration Status. | 10 |
INC1647346 | ADSP unable to upload the FSSAI document, Save button is not getting activatedAttached screen shot | Business : FSSAI : Unable to upload the FSSAI document. | There are no restriction from our side. Please ask user to upload at your end, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | ADSP unable to upload the FSSAI document, Save button is not getting activatedAttached screen shot-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1644324 | Dear Team, is not able to upload the FSSAI document and the details in profile. | Business : FSSAI : Unable to upload the FSSAI document. | Please ask user to now try again as expiry FSSAI details has been removed. | Dear Team, is not able to upload the FSSAI document and the details in profile.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1644595 | Dear Team, ADSP is unable to update his FSSAI registration detail. Kindly check and resolve. | Business : FSSAI : Unable to add/update FSSAI details. | BCR has been removed please ask user to now try again.
| Dear Team, ADSP is unable to update his FSSAI registration detail. Kindly check and resolve.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1644591 | Customer called and stated that they are not able to update FSSAI details as they have applied for new register, kindly please check and resolve the issue at the earliest. | Business : FSSAI : Unable to add/update FSSAI details. | Close notes copied from Parent Incident: Duplicate entries are deleted as a workaround,
please ask user to try entering the details again they will e able to enter the details now. | Customer called and stated that they are not able to update FSSAI details as they have applied for new register, kindly please check and resolve the issue at the earliest.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1651327 | ADS trying to update the FSSAI details on web but unable to do the same. As it is showing error : Account is Blacklisted. Screenshot of the same is attached. kindly look into the matter and do the needful for this. | Business : FSSAI : Unable to add/update FSSAI details. | BCR has been removed please ask user to now try again. | ADS trying to update the FSSAI details on web but unable to do the same. As it is showing error : Account is Blacklisted. Screenshot of the same is attached. kindly look into the matter and do the needful for this.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1651349 | Customer called and stated that they are unable to upload FSSAI in Amway website, as the submit button was not able to click, kindly have a check and help us on the same. | Business : FSSAI : Unable to upload the FSSAI document. | Hi
Please ask the user to try uploading the document now, if still any issue kindly provide error screenshot and the document so that we can try uploading same.
Regards | Customer called and stated that they are unable to upload FSSAI in Amway website, as the submit button was not able to click, kindly have a check and help us on the same.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1641798 | Dear Team, ADSP is unable upload the FSSAI document and details on profile. Attached the document and the error. | Business : FSSAI : Unable to add/update FSSAI details. | Ask user to upload now we have deleted the corrupt Data from DB, Replace of old can be done by new now, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | Dear Team, ADSP is unable upload the FSSAI document and details on profile. Attached the document and the error.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1642818 | Dear Team, is not able to update the FSSAI registration details. | Business : FSSAI : Unable to add/update FSSAI details. | Please ask user to now try again as expiry FSSAI details has been removed . | Dear Team, is not able to update the FSSAI registration details.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1641856 | ADSP has unable to update the new FSSAI Reg.No. due to his already existing FSSAI No showing in personal details whichnot editable and also starting date & expiry date edited. New FSSAI Starting ..Expiring .. Please suggest. | Business : FSSAI : Unable to add/update FSSAI details. | As checked the new details that are requested by user has already been updated, kindly verify.
Please find attached screenshot for your reference. | ADSP has unable to update the new FSSAI Reg.No. due to his already existing FSSAI No showing in personal details whichnot editable and also starting date & expiry date edited. New FSSAI Starting ..Expiring .. Please suggest.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1647342 | Daer Team, The ADSP is unable to update the FSSAI acknowledgment number on the website. They are unable to click on the SAVE option. Please check & do the needful. They have shared the acknowledgment receipt copy. | Business : FSSAI : Unable to add/update FSSAI details. | Hi
Please ask the user to try now, if still any issue please share error screenshot.
Regards | Daer Team, The ADSP is unable to update the FSSAI acknowledgment number on the website. They are unable to click on the SAVE option. Please check & do the needful. They have shared the acknowledgment receipt copy.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1665855 | Hi Team, is unable to upload the FSSAI receipt. attached video and error appearing while saving. | Business : FSSAI : Unable to upload the FSSAI document. | Please ask user to try again as expiry fssai details has been removed . | Hi Team, is unable to upload the FSSAI receipt. attached video and error appearing while saving.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1651329 | Hi Team, Please delete the FSSAI details from ADSP account The FSSAI number & details# are registered in the name of Minati Roy and ADSP# has updated incorrect details. The ADSP# disconnected the calls not responding. The Sponsor not contactable | Business : FSSAI : Unable to upload the FSSAI document. | Hi
The requested details has been deleted.
Regard | Hi Team, Please delete the FSSAI details from ADSP account The FSSAI number & details# are registered in the name of Minati Roy and ADSP# has updated incorrect details. The ADSP# disconnected the calls not responding. The Sponsor not contactable-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1678706 | customer called and stated that they are Unable to upload the FSSAI document in Amway website as they are getting the error as FSSAI registration should be unique from kindly please check and help with the same as soon as possible. | Business : FSSAI : Unable to upload the FSSAI document. | As checked through ASM mode their is no error from our end please ask user to try again and if still error occurs feel free to raise new incident and share the error screenshot and share the FSSAI details . | customer called and stated that they are Unable to upload the FSSAI document in Amway website as they are getting the error as FSSAI registration should be unique from kindly please check and help with the same as soon as possible.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1691224 | Dear Team, ADSP# has updated their FSSAI detail today, but unable getting error while placing order. Kindly check and resolve the issue. | Business : FSSAI : FSSAI Enquiry. | FSSAI Blocks has been removed, please ask user to try now. | Dear Team, ADSP# has updated their FSSAI detail today, but unable getting error while placing order. Kindly check and resolve the issue.-Business : FSSAI : FSSAI Enquiry. | 10 |
INC1683703 | In our system already FSSAI certificate details updated but ADSP received this error every time she login to website. | Business : FSSAI : FSSAI Enquiry. | Close notes copied from Parent Incident: Blocks are now Remove for the ABOs, Please check
In case of any issue Please let us know | In our system already FSSAI certificate details updated but ADSP received this error every time she login to website.-Business : FSSAI : FSSAI Enquiry. | 10 |
INC1641871 | ADS trying to update the FSSAI details on the website but unable to do the same. Screenshot of the same is attached. | Business : FSSAI : Unable to add/update FSSAI details. | ask user to upload now we have deleted the corrupt Data from DB, Replace of old can be done by new now, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | ADS trying to update the FSSAI details on the website but unable to do the same. Screenshot of the same is attached.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1669433 | ADSP Unable to upload the FSSAI document in amway website.please remove old details. | Business : FSSAI : Unable to upload the FSSAI document. | Expiry details has been removed please ask user to now try again. | ADSP Unable to upload the FSSAI document in amway website.please remove old details.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1704292 | ADSP updated the FSSAI details on the website, even though the below pop-up message is showing. Kindly check and remove the Pop-up message " Your FSSAI registration is not complete or expired!" and confirm. | Business : FSSAI : FSSAI Enquiry. | FSSAI blocks has been removed for the user.
please ask user to check now if issue still persists feel free to raise a new ticket with error screenshot. | ADSP updated the FSSAI details on the website, even though the below pop-up message is showing. Kindly check and remove the Pop-up message " Your FSSAI registration is not complete or expired!" and confirm.-Business : FSSAI : FSSAI Enquiry. | 10 |
INC1647363 | ADSP Unable to upload the FSSAI document in Amway website. | Business : FSSAI : Unable to upload the FSSAI document. | Please ask user to try again as FSSAI details has been removed. | ADSP Unable to upload the FSSAI document in Amway website.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1685482 | updated the FSSAI details even though the below pop-up message is showing. Kindly check and remove the Pop-up message " Your FSSAI registration is not complete or expired!" and confirm. | Business : FSSAI : FSSAI Enquiry. | Close notes copied from Parent Incident: Blocks are now Remove for the ABOs, Please check
In case of any issue Please let us know | updated the FSSAI details even though the below pop-up message is showing. Kindly check and remove the Pop-up message " Your FSSAI registration is not complete or expired!" and confirm.-Business : FSSAI : FSSAI Enquiry. | 10 |
INC1643813 | Dear Team, | Business : FSSAI : Unable to add/update FSSAI details. | FSSAI details has been updated, kindly verify. | Dear Team,-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1660093 | Unable to edit Expiry date in website. Pls check and do the needful. | Business : FSSAI : Unable to add/update FSSAI details. | Please ask user to update there FSSAI details now we have delete the corrupted entry of FSSAI.
If issue still persists feel free to raise anew ticket with the FSSAI certificate so that we can try uploading it from backend. | Unable to edit Expiry date in website. Pls check and do the needful.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1649896 | Unable to add digits in acknowledgment number column. Only digits are accepting. | Business : FSSAI : Unable to add/update FSSAI details. | Can be added 14 or more than 14 with dates and PDF? | Unable to add digits in acknowledgment number column. Only digits are accepting.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1644310 | Dear Team, ADSP# is unable to update FSSAI detail in his profile. Kindly look into this and resolve. | Business : FSSAI : Unable to add/update FSSAI details. | please ask user to now try again as expiry FSSAI Details has been removed . | Dear Team, ADSP# is unable to update FSSAI detail in his profile. Kindly look into this and resolve.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1643847 | ADSP - not able to upload FSSAI Receipt on Web. | Business : FSSAI : Unable to add/update FSSAI details. | Please ask user to try now. | ADSP - not able to upload FSSAI Receipt on Web.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1641812 | Customer is claiming that they got FSSAI Acknowledgement number & acknowledge receipt, and they are unable to update the license number in Amway website, after filling the acknowledge number the save button is disabled, informed customer to take a screenshot and draft a mail to care, kindly have a check and help us on the same at the earliest. | Business : FSSAI : Unable to upload the FSSAI document. | Ask user to upload now we have deleted the corrupt Data from DB, Replace of old can be done by new now, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | Customer is claiming that they got FSSAI Acknowledgement number & acknowledge receipt, and they are unable to update the license number in Amway website, after filling the acknowledge number the save button is disabled, informed customer to take a screenshot and draft a mail to care, kindly have a check and help us on the same at the earliest.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1643800 | Unable to add/update FSSAI details, Please find the registration certificate attached and update the same . | Business : FSSAI : Unable to add/update FSSAI details. | Ask user to upload now we have deleted the corrupt Data from DB, Replace of old can be done by new now, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | Unable to add/update FSSAI details, Please find the registration certificate attached and update the same .-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1655292 | downloaded ADSP E- CARD. But the valid date is showing '. Therefore she got the message from fssai that her application reverted. | Business : FSSAI : FSSAI Enquiry. | Please check the attachment, DC is also available on website as well | downloaded ADSP E- CARD. But the valid date is showing '. Therefore she got the message from fssai that her application reverted.-Business : FSSAI : FSSAI Enquiry. | 10 |
INC1644582 | Dear Team, ADSP is unable to edit the FSSAI detail in his profile. Kindly look into this and resolve. | Business : FSSAI : Unable to add/update FSSAI details. | Duplicate entries are deleted as a workaround,
please ask user to try entering the details again they will e able to enter the details now. | Dear Team, ADSP is unable to edit the FSSAI detail in his profile. Kindly look into this and resolve.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1660650 | Hi Team, ADSP is getting attached error as "account is blacklisted" whole trying to update FSSAI detail. Please check and help to resolve the complaint. | Business : FSSAI : Unable to add/update FSSAI details. | Suspended for shop selling since Aug'23 for 3 months, suspension ends on 28th November 2023. Kindly place a request post the suspension ends | Hi Team, ADSP is getting attached error as "account is blacklisted" whole trying to update FSSAI detail. Please check and help to resolve the complaint.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1641869 | Dear Team, Kindly check and rectify the below FSSAI details updation issue on the Amway website. ADSP | Business : FSSAI : Unable to upload the FSSAI document. | ask user to upload now we have deleted the corrupt Data from DB, Replace of old can be done by new now, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | Dear Team, Kindly check and rectify the below FSSAI details updation issue on the Amway website. ADSP-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1641817 | could not upload FSSAI Certificate on Amway Website, as the save button is not working. | Business : FSSAI : Unable to add/update FSSAI details. | Please ask user to try now. | could not upload FSSAI Certificate on Amway Website, as the save button is not working.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1654494 | customer called and stated that they have updated the FSSAI certificate and while placing the order they are not able to get the %-point upliftment. kindly check and help them out as soon as possible. | Business : FSSAI : FSSAI Enquiry. | as of now this promotion has been deactivated in production environment as per shared requirement. So, user would be able to retry and avail this offer if the promotion is re-activated in Production. | customer called and stated that they have updated the FSSAI certificate and while placing the order they are not able to get the %-point upliftment. kindly check and help them out as soon as possible.-Business : FSSAI : FSSAI Enquiry. | 10 |
INC1653497 | Dear Team, The below ADSP is under ROC case-initiated status. However, we are unable to trace the reason for the ROC status. Because of this, he is unable to update the FSSAI details on the Amway website as the error appears as "Account is blacklisted". Kindly check and con | Business : FSSAI : Unable to add/update FSSAI details. | BCR has been removed now. Please ask ABO to clear the browser cache, history and then check again. if issue persist please let us know with error screen shot. | Dear Team, The below ADSP is under ROC case-initiated status. However, we are unable to trace the reason for the ROC status. Because of this, he is unable to update the FSSAI details on the Amway website as the error appears as "Account is blacklisted". Kindly check and con-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1643849 | HI Team, is unable to update FSSAI details due to SAVE button is not enabled. Kindly delete current FSSAI details and update the below FSSAI details asap. | Business : FSSAI : Unable to add/update FSSAI details. | Please ask user to now try again as expiry FSSAI details has been removed . | HI Team, is unable to update FSSAI details due to SAVE button is not enabled. Kindly delete current FSSAI details and update the below FSSAI details asap.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1660788 | system not allowing update of registration certificate | Business : FSSAI : Unable to add/update FSSAI details. | Blocks has been removed.
closing as requested by the caller. | system not allowing update of registration certificate-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1643842 | ADSP - not able to upload FSSAI receipt on Web. | Business : FSSAI : Unable to add/update FSSAI details. | FSSAI details have already been updated, kindly verify | ADSP - not able to upload FSSAI receipt on Web.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1643014 | save button not working. kindly update from backend. | Business : FSSAI : Unable to add/update FSSAI details. | ask user to upload now we have deleted the corrupt Data from DB, Replace of old can be done by new now, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | save button not working. kindly update from backend.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1688996 | ADSP Leader raise a complaint that he is already updated the FSSAI Certificate in Website and the same has been reflected in our BOSS system. however, while placing the order in Store the POS ordering system showing the Err "FSSAI Certificate Not updated" , attached the Updated details screen shot for your reference, kindly check and resolve the issue. ERR in POS FSSAI updated in BOSS. | Business : FSSAI : FSSAI Registration Status. | Blocks are now Remove for the ABOs, Please check In case of any issue Please let us know | ADSP Leader raise a complaint that he is already updated the FSSAI Certificate in Website and the same has been reflected in our BOSS system. however, while placing the order in Store the POS ordering system showing the Err "FSSAI Certificate Not updated" , attached the Updated details screen shot for your reference, kindly check and resolve the issue. ERR in POS FSSAI updated in BOSS.-Business : FSSAI : FSSAI Registration Status. | 10 |
INC1641848 | ADSP Unable to upload the FSSAI Details in Amway website & Unable save the details. | Business : FSSAI : Unable to upload the FSSAI document. | Ask user to upload now we have deleted the corrupt Data from DB, Replace of old can be done by new now, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | ADSP Unable to upload the FSSAI Details in Amway website & Unable save the details.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1647359 | Dear Team, The below ADSP is unable to SAVE the FSSAI acknowledgement receipt details & also unable to upload the document. Please check & do the needful. | Business : FSSAI : Unable to upload the FSSAI document. | Please ask user to try again as FSSAI details has been removed. | Dear Team, The below ADSP is unable to SAVE the FSSAI acknowledgement receipt details & also unable to upload the document. Please check & do the needful.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1668513 | unable to save FSSAI document on website. | Business : FSSAI : Unable to add/update FSSAI details. | Hi
Kindly have the user try now.
Regards | unable to save FSSAI document on website.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1652330 | Hi Team, ADSP is unable to add the FSSAI details the error shows as blacklisted. please check and guide, attached error SS | Business : FSSAI : Unable to add/update FSSAI details. | BCR removed, user updated the FSSAI card | Hi Team, ADSP is unable to add the FSSAI details the error shows as blacklisted. please check and guide, attached error SS-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1643882 | Please find the acknowledgement receipt and update this on priority so than user can avail points upliftment offer.Last date to upload for availing is --. | Business : FSSAI : Unable to add/update FSSAI details. | FSSAI Details has been updated please check the same. | Please find the acknowledgement receipt and update this on priority so than user can avail points upliftment offer.Last date to upload for availing is --.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1641818 | Dear Team, is unable to add/upload FSSAI details on Amway website. | Business : FSSAI : Unable to add/update FSSAI details. | ask user to upload now we have deleted the corrupt Data from DB, Replace of old can be done by new now, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | Dear Team, is unable to add/upload FSSAI details on Amway website.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1647334 | Dear Team, The ADSP is unable to upload the FSSAI acknowledgement receipt on the Amway website. Attached above is the acknowledgement receipt. | Business : FSSAI : Unable to add/update FSSAI details. | Hi Team
Please ask the user to try now, please share an error screenshot if still any issue.
Regards | Dear Team, The ADSP is unable to upload the FSSAI acknowledgement receipt on the Amway website. Attached above is the acknowledgement receipt.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1644297 | Dear Team, is not able to update the FSSAI registration details. | Business : FSSAI : Unable to add/update FSSAI details. | please ask user to now try again as expiry FSSAI details has been removed . | Dear Team, is not able to update the FSSAI registration details.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1641859 | Unable to update FSSAI details. Kindly do the needful. | Business : FSSAI : Unable to add/update FSSAI details. | Please ask user to try now expired FSSAI details has been removed. | Unable to update FSSAI details. Kindly do the needful.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1674423 | Customer not able to update FSSAI details. FSSAI Registration no. is but showing "Entered number already exists". | Business : FSSAI : Unable to add/update FSSAI details. | As we checked provided FSSAI number is already update in ABO . Please find the attached screen shot. | Customer not able to update FSSAI details. FSSAI Registration no. is but showing "Entered number already exists".-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1647353 | ADSP is unable to upload FSSAI receipt on website , kindly assist . | Business : FSSAI : Unable to upload the FSSAI document. | Please ask user to try again as FSSAI details has been removed. | ADSP is unable to upload FSSAI receipt on website , kindly assist .-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1668508 | ADSP Unable to upload the FSSAI document in Amway website.please remove old details. Screenshot are attached for your reference. | Business : FSSAI : Unable to add/update FSSAI details. | Hi Team
Please be informed that the FSSAI number as shown in screenshot is already updated.
In the given screenshot user was entering incorrect expiry date this is why he was unable to upload.
Regards
| ADSP Unable to upload the FSSAI document in Amway website.please remove old details. Screenshot are attached for your reference.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1647343 | Dear Team, The - is unable to update the FSSAI details and document. | Business : FSSAI : Unable to upload the FSSAI document. | As we checked in the system, we found the provided fssai code 30231004114632284 is already updated in other ABO#7018542602. Kindly coordinate with ABO. | Dear Team, The - is unable to update the FSSAI details and document.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1641810 | The ADSP experiencing an issue where, after entering all FSSAI information, including the from and to dates and attempting to upload the FSSAI registration acknowledgment documents, the "Save" button is unresponsive, preventing the process from proceeding.kindly check and do the needful on urgent basis. | Business : FSSAI : Unable to add/update FSSAI details. | Ask user to upload now we have deleted the corrupt Data from DB, Replace of old can be done by new now, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | The ADSP experiencing an issue where, after entering all FSSAI information, including the from and to dates and attempting to upload the FSSAI registration acknowledgment documents, the "Save" button is unresponsive, preventing the process from proceeding.kindly check and do the needful on urgent basis.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1668511 | ADSP Unable to upload the FSSAI document in Amway website.please remove old details. | Business : FSSAI : Unable to upload the FSSAI document. | Hi
Kindly have the user try now.
Regards | ADSP Unable to upload the FSSAI document in Amway website.please remove old details.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1643808 | Dear Team, is unable to upload the FSSAI registration in his profile. Kindly look into this and resolve. | Business : FSSAI : Unable to upload the FSSAI document. | Ask user to upload now we have deleted the corrupt Data from DB, Replace of old can be done by new now, if they face error ask them to send the FSSAI REGISTRATION PDF , we will try from backend to upload. | Dear Team, is unable to upload the FSSAI registration in his profile. Kindly look into this and resolve.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1665323 | Unable to add/update FSSAI details: Please check, is not able to SAVE the FSSAI registration details. When he tries to save the details, the screen freezes and details don't get saved. kindly check and resolve as soon as possible. | Business : FSSAI : Unable to add/update FSSAI details. | Expiry fssai details has been removed please ask user to try again. | Unable to add/update FSSAI details: Please check, is not able to SAVE the FSSAI registration details. When he tries to save the details, the screen freezes and details don't get saved. kindly check and resolve as soon as possible.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1660092 | Team - when ADS wants to upload the FSSAI certificate error occurs "Account is Blacklisted"...pls rectify the issue Please refer this : . | Business : FSSAI : Unable to upload the FSSAI document. | Flag removed by legal | Team - when ADS wants to upload the FSSAI certificate error occurs "Account is Blacklisted"...pls rectify the issue Please refer this : .-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1668512 | ADSP Unable to upload the FSSAI document in Amway website.please remove old details. | Business : FSSAI : Unable to upload the FSSAI document. | Hi
Kindly have the user try now.
Regards | ADSP Unable to upload the FSSAI document in Amway website.please remove old details.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1659953 | Dear Sir,It's still not working. It says account is blacklisted. Screenshot attached. Please refer this: . | Business : FSSAI : Unable to upload the FSSAI document. | closing as requested by the caller. | Dear Sir,It's still not working. It says account is blacklisted. Screenshot attached. Please refer this: .-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1666018 | Dear Team, ADSP is trying to update correct FSSAI detail, but unable to update the same. Kindly remove the detail so that correct detail can be updated. | Business : FSSAI : Unable to add/update FSSAI details. | FSSAI is already uploaded | Dear Team, ADSP is trying to update correct FSSAI detail, but unable to update the same. Kindly remove the detail so that correct detail can be updated.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1655288 | Team - when ADS wants to upload the FSSAI certificate error occurs "Account is Blacklisted"...pls rectify the issue | Business : FSSAI : Unable to upload the FSSAI document. | Team is working on it and soon user will be able to register the FSSAI details .
| Team - when ADS wants to upload the FSSAI certificate error occurs "Account is Blacklisted"...pls rectify the issue-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1663844 | Hi Team, ADSP is unable to update the new FSSAI details on website. Please check and help to resolve the complaint. Error screenshot attached. | Business : FSSAI : Unable to add/update FSSAI details. | please ask user to now try again as expiry fssai details has been removed . | Hi Team, ADSP is unable to update the new FSSAI details on website. Please check and help to resolve the complaint. Error screenshot attached.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1645206 | Dear team, ADSP is unable to upload the fssai document on website when we click on the save option it's not working Please support. | Business : FSSAI : Unable to upload the FSSAI document. | FSSAI details has been updated, kindly verify. | Dear team, ADSP is unable to upload the fssai document on website when we click on the save option it's not working Please support.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1643803 | save button not working. kindly update data and doc from backend | Business : FSSAI : Unable to add/update FSSAI details. | FSAAI details has been updated, kindly verify. | save button not working. kindly update data and doc from backend-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1643502 | Hi Team, ADSP is not able to add FSSAI details as SAVE button is not working. | Business : FSSAI : Unable to add/update FSSAI details. | FSSAI details has been updated, kindly verify. | Hi Team, ADSP is not able to add FSSAI details as SAVE button is not working.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |
INC1648943 | Dear Team, Kindly check and rectify the below FSSAI update related issue on the Amway website.while updating the details, the error still appears as- ACCOUNT IS BLACKLISTED. | Business : FSSAI : Unable to upload the FSSAI document. | FSSAI details has been updated, kindly verify. | Dear Team, Kindly check and rectify the below FSSAI update related issue on the Amway website.while updating the details, the error still appears as- ACCOUNT IS BLACKLISTED.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1686399 | Customer not able to update FSSAI details. FSSAI Registration no. is but showing "Entered number already exists". | Business : FSSAI : Unable to upload the FSSAI document. | The given fssai details is updated against user
For the given user we can see this details are updated
Please find attached screenshot for your reference | Customer not able to update FSSAI details. FSSAI Registration no. is but showing "Entered number already exists".-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1701209 | ADSP is unable to upload FSSAI document , kindly delete old FSSAI record . Please find the attached sheet. | Business : FSSAI : Unable to upload the FSSAI document. | Please ask user to now try again as old FSSAI details has been removed . | ADSP is unable to upload FSSAI document , kindly delete old FSSAI record . Please find the attached sheet.-Business : FSSAI : Unable to upload the FSSAI document. | 10 |
INC1644585 | Dear Team, ADSP# is unable to update the FSSAI detail in his profile. Kindly check and resolve. | Business : FSSAI : Unable to add/update FSSAI details. | Close notes copied from Parent Incident: Duplicate entries are deleted as a workaround,
please ask user to try entering the details again they will e able to enter the details now. | Dear Team, ADSP# is unable to update the FSSAI detail in his profile. Kindly check and resolve.-Business : FSSAI : Unable to add/update FSSAI details. | 10 |