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[
"size of rooms and bathroom exceptional best beds and pillows ever staff friendly and very helpful.",
"The decoration wasn t to my taste and the room was small but i booked for the price and would have taken a smaller room if it had been cheaper i was happy and would return"
] | [
1,
0
] | size of rooms and bathroom exceptional best beds and pillows ever staff friendly and very helpful. The decoration wasn t to my taste and the room was small but i booked for the price and would have taken a smaller room if it had been cheaper i was happy and would return | 0-size 1-of 2-rooms 3-and 4-bathroom 5-exceptional 6-best 7-beds 8-and 9-pillows 10-ever 11-staff 12-friendly 13-and 14-very 15-helpful. 16-The 17-decoration 18-wasn 19-t 20-to 21-my 22-taste 23-and 24-the 25-room 26-was 27-small 28-but 29-i 30-booked 31-for 32-the 33-price 34-and 35-would 36-have 37-taken 38-a 39-smaller 40-room 41-if 42-it 43-had 44-been 45-cheaper 46-i 47-was 48-happy 49-and 50-would 51-return | {"units": [[0, 15], [16, 51]], "labels": [1, 0]} |
[
"ordered room service the person who took my order sounded exasperated with me for confirming my order was correct.",
"The room was very nice and good value for money perhaps one or two more condiments in the room would have been nice.",
"Forced to have another room as i have kids genral policy for the hotel as mentioned in booking all children below are welcomed so i stayed in one room and my family in the other room,",
"location cleanliness staff view room"
] | [
0,
1,
0,
1
] | ordered room service the person who took my order sounded exasperated with me for confirming my order was correct. The room was very nice and good value for money perhaps one or two more condiments in the room would have been nice. Forced to have another room as i have kids genral policy for the hotel as mentioned in booking all children below are welcomed so i stayed in one room and my family in the other room, location cleanliness staff view room | 0-ordered 1-room 2-service 3-the 4-person 5-who 6-took 7-my 8-order 9-sounded 10-exasperated 11-with 12-me 13-for 14-confirming 15-my 16-order 17-was 18-correct. 19-The 20-room 21-was 22-very 23-nice 24-and 25-good 26-value 27-for 28-money 29-perhaps 30-one 31-or 32-two 33-more 34-condiments 35-in 36-the 37-room 38-would 39-have 40-been 41-nice. 42-Forced 43-to 44-have 45-another 46-room 47-as 48-i 49-have 50-kids 51-genral 52-policy 53-for 54-the 55-hotel 56-as 57-mentioned 58-in 59-booking 60-all 61-children 62-below 63-are 64-welcomed 65-so 66-i 67-stayed 68-in 69-one 70-room 71-and 72-my 73-family 74-in 75-the 76-other 77-room, 78-location 79-cleanliness 80-staff 81-view 82-room | {"units": [[0, 18], [19, 41], [42, 77], [78, 82]], "labels": [0, 1, 0, 1]} |
[
"the breakfast choice and staff,",
"breakfast could have more varieties though it s nice"
] | [
1,
0
] | the breakfast choice and staff, breakfast could have more varieties though it s nice | 0-the 1-breakfast 2-choice 3-and 4-staff, 5-breakfast 6-could 7-have 8-more 9-varieties 10-though 11-it 12-s 13-nice | {"units": [[0, 4], [5, 13]], "labels": [1, 0]} |
[
"for a star hotel it wasn t up to standard",
"additionally fresh milk for tea coffee"
] | [
0,
0
] | for a star hotel it wasn t up to standard additionally fresh milk for tea coffee | 0-for 1-a 2-star 3-hotel 4-it 5-wasn 6-t 7-up 8-to 9-standard 10-additionally 11-fresh 12-milk 13-for 14-tea 15-coffee | {"units": [[0, 15]], "labels": [0]} |
[
"the hotel was centrally located walking distance to doumo square famous shopping streets and buildings we didnt need metro bus or taxi central train station was within walking distance and it made easier get to the airport the staff were very helpful friendly and kind we have not experienced any negativity or problem the breakfast was fresh and attentive wifi was really nice i recommend this hotel location was perfect and safe.",
"Pol at reception is the most helpful man ever the bed is so comfortable best sleep ever excellent wifi all in the hotel lovely gym so clean loved having a swimming pool too.",
"We had a lovely room which overlooked the marina excellent location for beach or town loads of bars and restaurants nearby shower room was different all black and mirrors but the shower and water pressure were excellent it was my husbands birthday whilst we were there and they delivered us a cake and lovely bottle of cava which was a lovely surprise wifi brilliant would definitely stay again.",
"The personnel was friendly and the room was very comfortable and cozy i will definitely revisit this hotel"
] | [
1,
1,
1,
1
] | the hotel was centrally located walking distance to doumo square famous shopping streets and buildings we didnt need metro bus or taxi central train station was within walking distance and it made easier get to the airport the staff were very helpful friendly and kind we have not experienced any negativity or problem the breakfast was fresh and attentive wifi was really nice i recommend this hotel location was perfect and safe. Pol at reception is the most helpful man ever the bed is so comfortable best sleep ever excellent wifi all in the hotel lovely gym so clean loved having a swimming pool too. We had a lovely room which overlooked the marina excellent location for beach or town loads of bars and restaurants nearby shower room was different all black and mirrors but the shower and water pressure were excellent it was my husbands birthday whilst we were there and they delivered us a cake and lovely bottle of cava which was a lovely surprise wifi brilliant would definitely stay again. The personnel was friendly and the room was very comfortable and cozy i will definitely revisit this hotel | 0-the 1-hotel 2-was 3-centrally 4-located 5-walking 6-distance 7-to 8-doumo 9-square 10-famous 11-shopping 12-streets 13-and 14-buildings 15-we 16-didnt 17-need 18-metro 19-bus 20-or 21-taxi 22-central 23-train 24-station 25-was 26-within 27-walking 28-distance 29-and 30-it 31-made 32-easier 33-get 34-to 35-the 36-airport 37-the 38-staff 39-were 40-very 41-helpful 42-friendly 43-and 44-kind 45-we 46-have 47-not 48-experienced 49-any 50-negativity 51-or 52-problem 53-the 54-breakfast 55-was 56-fresh 57-and 58-attentive 59-wifi 60-was 61-really 62-nice 63-i 64-recommend 65-this 66-hotel 67-location 68-was 69-perfect 70-and 71-safe. 72-Pol 73-at 74-reception 75-is 76-the 77-most 78-helpful 79-man 80-ever 81-the 82-bed 83-is 84-so 85-comfortable 86-best 87-sleep 88-ever 89-excellent 90-wifi 91-all 92-in 93-the 94-hotel 95-lovely 96-gym 97-so 98-clean 99-loved 100-having 101-a 102-swimming 103-pool 104-too. 105-We 106-had 107-a 108-lovely 109-room 110-which 111-overlooked 112-the 113-marina 114-excellent 115-location 116-for 117-beach 118-or 119-town 120-loads 121-of 122-bars 123-and 124-restaurants 125-nearby 126-shower 127-room 128-was 129-different 130-all 131-black 132-and 133-mirrors 134-but 135-the 136-shower 137-and 138-water 139-pressure 140-were 141-excellent 142-it 143-was 144-my 145-husbands 146-birthday 147-whilst 148-we 149-were 150-there 151-and 152-they 153-delivered 154-us 155-a 156-cake 157-and 158-lovely 159-bottle 160-of 161-cava 162-which 163-was 164-a 165-lovely 166-surprise 167-wifi 168-brilliant 169-would 170-definitely 171-stay 172-again. 173-The 174-personnel 175-was 176-friendly 177-and 178-the 179-room 180-was 181-very 182-comfortable 183-and 184-cozy 185-i 186-will 187-definitely 188-revisit 189-this 190-hotel | {"units": [[0, 190]], "labels": [1]} |
[
"the electric kettle wasnt functioning too well keeps on boiling despite it reaches the boiling point n i had asked the reception in the morning to replace one for me when i returned to the room in the evening the kettle had been taken away but no replacement was made followed up with the reception n they told me that no replacement is available actually this surprised me a bit i therefore requested them to bring back the original one so that i can continue to have hot water in the room n they said they will try to find it but at the end they didnt bring it back to me nor revert to me even if they couldnt find it"
] | [
0
] | the electric kettle wasnt functioning too well keeps on boiling despite it reaches the boiling point n i had asked the reception in the morning to replace one for me when i returned to the room in the evening the kettle had been taken away but no replacement was made followed up with the reception n they told me that no replacement is available actually this surprised me a bit i therefore requested them to bring back the original one so that i can continue to have hot water in the room n they said they will try to find it but at the end they didnt bring it back to me nor revert to me even if they couldnt find it | 0-the 1-electric 2-kettle 3-wasnt 4-functioning 5-too 6-well 7-keeps 8-on 9-boiling 10-despite 11-it 12-reaches 13-the 14-boiling 15-point 16-n 17-i 18-had 19-asked 20-the 21-reception 22-in 23-the 24-morning 25-to 26-replace 27-one 28-for 29-me 30-when 31-i 32-returned 33-to 34-the 35-room 36-in 37-the 38-evening 39-the 40-kettle 41-had 42-been 43-taken 44-away 45-but 46-no 47-replacement 48-was 49-made 50-followed 51-up 52-with 53-the 54-reception 55-n 56-they 57-told 58-me 59-that 60-no 61-replacement 62-is 63-available 64-actually 65-this 66-surprised 67-me 68-a 69-bit 70-i 71-therefore 72-requested 73-them 74-to 75-bring 76-back 77-the 78-original 79-one 80-so 81-that 82-i 83-can 84-continue 85-to 86-have 87-hot 88-water 89-in 90-the 91-room 92-n 93-they 94-said 95-they 96-will 97-try 98-to 99-find 100-it 101-but 102-at 103-the 104-end 105-they 106-didnt 107-bring 108-it 109-back 110-to 111-me 112-nor 113-revert 114-to 115-me 116-even 117-if 118-they 119-couldnt 120-find 121-it | {"units": [[0, 121]], "labels": [0]} |
[
"i loved the modern room and very comfortable bed fantastic shower too breakfast was amazing so much variety and pleasant staff",
"similarly old bathroom dust in aircondition and dust in grid above the door",
"a tad noisy but they give you ear plugs for free room insulation could be a bit better since when is cold you can feel a chill through the window although you have ac",
"and no real negative issues only thing to mention if room is booked for guests as in our case adjust cups and crockery to reflect this although seems to be a common oversight for all hotel groups"
] | [
1,
0,
0,
0
] | i loved the modern room and very comfortable bed fantastic shower too breakfast was amazing so much variety and pleasant staff similarly old bathroom dust in aircondition and dust in grid above the door a tad noisy but they give you ear plugs for free room insulation could be a bit better since when is cold you can feel a chill through the window although you have ac and no real negative issues only thing to mention if room is booked for guests as in our case adjust cups and crockery to reflect this although seems to be a common oversight for all hotel groups | 0-i 1-loved 2-the 3-modern 4-room 5-and 6-very 7-comfortable 8-bed 9-fantastic 10-shower 11-too 12-breakfast 13-was 14-amazing 15-so 16-much 17-variety 18-and 19-pleasant 20-staff 21-similarly 22-old 23-bathroom 24-dust 25-in 26-aircondition 27-and 28-dust 29-in 30-grid 31-above 32-the 33-door 34-a 35-tad 36-noisy 37-but 38-they 39-give 40-you 41-ear 42-plugs 43-for 44-free 45-room 46-insulation 47-could 48-be 49-a 50-bit 51-better 52-since 53-when 54-is 55-cold 56-you 57-can 58-feel 59-a 60-chill 61-through 62-the 63-window 64-although 65-you 66-have 67-ac 68-and 69-no 70-real 71-negative 72-issues 73-only 74-thing 75-to 76-mention 77-if 78-room 79-is 80-booked 81-for 82-guests 83-as 84-in 85-our 86-case 87-adjust 88-cups 89-and 90-crockery 91-to 92-reflect 93-this 94-although 95-seems 96-to 97-be 98-a 99-common 100-oversight 101-for 102-all 103-hotel 104-groups | {"units": [[0, 20], [21, 104]], "labels": [1, 0]} |
[
"breakfast totally below standard",
"housekeeping concierge service and non stability in providing the services",
"walking distance to lords abbey road other attractions in the baker street area",
"staff was super helpful and very accommodating it was my friend s birthday they made a special effort with a birthday cake on arrival in the room which was a lovely surprise,",
"breakfast just fine good location",
"in addition clean easy access to city centre staff very helpful when we first checked in all amenities you needed were there even had toiletries provided"
] | [
0,
0,
1,
1,
1,
1
] | breakfast totally below standard housekeeping concierge service and non stability in providing the services walking distance to lords abbey road other attractions in the baker street area staff was super helpful and very accommodating it was my friend s birthday they made a special effort with a birthday cake on arrival in the room which was a lovely surprise, breakfast just fine good location in addition clean easy access to city centre staff very helpful when we first checked in all amenities you needed were there even had toiletries provided | 0-breakfast 1-totally 2-below 3-standard 4-housekeeping 5-concierge 6-service 7-and 8-non 9-stability 10-in 11-providing 12-the 13-services 14-walking 15-distance 16-to 17-lords 18-abbey 19-road 20-other 21-attractions 22-in 23-the 24-baker 25-street 26-area 27-staff 28-was 29-super 30-helpful 31-and 32-very 33-accommodating 34-it 35-was 36-my 37-friend 38-s 39-birthday 40-they 41-made 42-a 43-special 44-effort 45-with 46-a 47-birthday 48-cake 49-on 50-arrival 51-in 52-the 53-room 54-which 55-was 56-a 57-lovely 58-surprise, 59-breakfast 60-just 61-fine 62-good 63-location 64-in 65-addition 66-clean 67-easy 68-access 69-to 70-city 71-centre 72-staff 73-very 74-helpful 75-when 76-we 77-first 78-checked 79-in 80-all 81-amenities 82-you 83-needed 84-were 85-there 86-even 87-had 88-toiletries 89-provided | {"units": [[0, 13], [14, 89]], "labels": [0, 1]} |
[
"the rooms were extremly small i broke a toe in the bed leg,",
"great location excellent staff and a lovely quiet but friendly hotel nice breakfast too",
"in addition not worth it very dirty waste of money"
] | [
0,
1,
0
] | the rooms were extremly small i broke a toe in the bed leg, great location excellent staff and a lovely quiet but friendly hotel nice breakfast too in addition not worth it very dirty waste of money | 0-the 1-rooms 2-were 3-extremly 4-small 5-i 6-broke 7-a 8-toe 9-in 10-the 11-bed 12-leg, 13-great 14-location 15-excellent 16-staff 17-and 18-a 19-lovely 20-quiet 21-but 22-friendly 23-hotel 24-nice 25-breakfast 26-too 27-in 28-addition 29-not 30-worth 31-it 32-very 33-dirty 34-waste 35-of 36-money | {"units": [[0, 12], [13, 26], [27, 36]], "labels": [0, 1, 0]} |
[
"there where no wifi the phone ringing every night at and am the room window was opened directly to the public street so no privacy and the staff was not educated",
"location of hotel was excellent with transport links to rest of city right on the doorstep and most attractions in walking distance we were upgraded to a lovely room overlooking the square with complimentary cava and strawberries as it was my husband s birthday staff were extremely helpful and friendly bed comfy room quiet and the shower was excellent",
"but great location staff courteous clean and tidy room",
"great room more than expected",
"in addition location safe area closed to metro and turistic shopping area",
"sraff and facilities"
] | [
0,
1,
1,
1,
1,
1
] | there where no wifi the phone ringing every night at and am the room window was opened directly to the public street so no privacy and the staff was not educated location of hotel was excellent with transport links to rest of city right on the doorstep and most attractions in walking distance we were upgraded to a lovely room overlooking the square with complimentary cava and strawberries as it was my husband s birthday staff were extremely helpful and friendly bed comfy room quiet and the shower was excellent but great location staff courteous clean and tidy room great room more than expected in addition location safe area closed to metro and turistic shopping area sraff and facilities | 0-there 1-where 2-no 3-wifi 4-the 5-phone 6-ringing 7-every 8-night 9-at 10-and 11-am 12-the 13-room 14-window 15-was 16-opened 17-directly 18-to 19-the 20-public 21-street 22-so 23-no 24-privacy 25-and 26-the 27-staff 28-was 29-not 30-educated 31-location 32-of 33-hotel 34-was 35-excellent 36-with 37-transport 38-links 39-to 40-rest 41-of 42-city 43-right 44-on 45-the 46-doorstep 47-and 48-most 49-attractions 50-in 51-walking 52-distance 53-we 54-were 55-upgraded 56-to 57-a 58-lovely 59-room 60-overlooking 61-the 62-square 63-with 64-complimentary 65-cava 66-and 67-strawberries 68-as 69-it 70-was 71-my 72-husband 73-s 74-birthday 75-staff 76-were 77-extremely 78-helpful 79-and 80-friendly 81-bed 82-comfy 83-room 84-quiet 85-and 86-the 87-shower 88-was 89-excellent 90-but 91-great 92-location 93-staff 94-courteous 95-clean 96-and 97-tidy 98-room 99-great 100-room 101-more 102-than 103-expected 104-in 105-addition 106-location 107-safe 108-area 109-closed 110-to 111-metro 112-and 113-turistic 114-shopping 115-area 116-sraff 117-and 118-facilities | {"units": [[0, 30], [31, 118]], "labels": [0, 1]} |
[
"the television in our bathroom didnt work which was disappointing but minor,",
"breakfast starts too late for my trips always catching the am bus to linate,",
"room was very nice staff very friendly and helpful.",
"Room was extremely small windows were very dirty over priced for the facilities not a star hotel more like a star,",
"work going on tied up the only elevator frequently"
] | [
0,
0,
1,
0,
0
] | the television in our bathroom didnt work which was disappointing but minor, breakfast starts too late for my trips always catching the am bus to linate, room was very nice staff very friendly and helpful. Room was extremely small windows were very dirty over priced for the facilities not a star hotel more like a star, work going on tied up the only elevator frequently | 0-the 1-television 2-in 3-our 4-bathroom 5-didnt 6-work 7-which 8-was 9-disappointing 10-but 11-minor, 12-breakfast 13-starts 14-too 15-late 16-for 17-my 18-trips 19-always 20-catching 21-the 22-am 23-bus 24-to 25-linate, 26-room 27-was 28-very 29-nice 30-staff 31-very 32-friendly 33-and 34-helpful. 35-Room 36-was 37-extremely 38-small 39-windows 40-were 41-very 42-dirty 43-over 44-priced 45-for 46-the 47-facilities 48-not 49-a 50-star 51-hotel 52-more 53-like 54-a 55-star, 56-work 57-going 58-on 59-tied 60-up 61-the 62-only 63-elevator 64-frequently | {"units": [[0, 25], [26, 34], [35, 64]], "labels": [0, 1, 0]} |
[
"wifi didn t work can t believe and very small room"
] | [
0
] | wifi didn t work can t believe and very small room | 0-wifi 1-didn 2-t 3-work 4-can 5-t 6-believe 7-and 8-very 9-small 10-room | {"units": [[0, 10]], "labels": [0]} |
[
"the view spa the relaxing environment",
"very comfortable beds with lovely cotton sheets good size bedroom very helpful staff who changed our room to accommodate husbands disability great breakfast",
"the service location and comfort,",
"for business in schoenbrunn excellent location min walk from u schoenbrunn very comfortable business category room with large bed wifi and breakfast breakfast buffet was really good fresh and delicious service and friendliness of staff deserves extra bonus if you are looking for some vienna traditional restaurant don t choose anything than the famous plachutta in hietzing which is less than km away and try the tafelspitz nowhere else ever found better than there"
] | [
1,
1,
1,
1
] | the view spa the relaxing environment very comfortable beds with lovely cotton sheets good size bedroom very helpful staff who changed our room to accommodate husbands disability great breakfast the service location and comfort, for business in schoenbrunn excellent location min walk from u schoenbrunn very comfortable business category room with large bed wifi and breakfast breakfast buffet was really good fresh and delicious service and friendliness of staff deserves extra bonus if you are looking for some vienna traditional restaurant don t choose anything than the famous plachutta in hietzing which is less than km away and try the tafelspitz nowhere else ever found better than there | 0-the 1-view 2-spa 3-the 4-relaxing 5-environment 6-very 7-comfortable 8-beds 9-with 10-lovely 11-cotton 12-sheets 13-good 14-size 15-bedroom 16-very 17-helpful 18-staff 19-who 20-changed 21-our 22-room 23-to 24-accommodate 25-husbands 26-disability 27-great 28-breakfast 29-the 30-service 31-location 32-and 33-comfort, 34-for 35-business 36-in 37-schoenbrunn 38-excellent 39-location 40-min 41-walk 42-from 43-u 44-schoenbrunn 45-very 46-comfortable 47-business 48-category 49-room 50-with 51-large 52-bed 53-wifi 54-and 55-breakfast 56-breakfast 57-buffet 58-was 59-really 60-good 61-fresh 62-and 63-delicious 64-service 65-and 66-friendliness 67-of 68-staff 69-deserves 70-extra 71-bonus 72-if 73-you 74-are 75-looking 76-for 77-some 78-vienna 79-traditional 80-restaurant 81-don 82-t 83-choose 84-anything 85-than 86-the 87-famous 88-plachutta 89-in 90-hietzing 91-which 92-is 93-less 94-than 95-km 96-away 97-and 98-try 99-the 100-tafelspitz 101-nowhere 102-else 103-ever 104-found 105-better 106-than 107-there | {"units": [[0, 107]], "labels": [1]} |
[
"breakfast was overprotect",
"and good location able to send mail from front desk.",
"Excellent staff greeting and upgraded without question due to the amount of luggage we were carrying as we were driving through europe skiing the hotels suggestion"
] | [
0,
1,
1
] | breakfast was overprotect and good location able to send mail from front desk. Excellent staff greeting and upgraded without question due to the amount of luggage we were carrying as we were driving through europe skiing the hotels suggestion | 0-breakfast 1-was 2-overprotect 3-and 4-good 5-location 6-able 7-to 8-send 9-mail 10-from 11-front 12-desk. 13-Excellent 14-staff 15-greeting 16-and 17-upgraded 18-without 19-question 20-due 21-to 22-the 23-amount 24-of 25-luggage 26-we 27-were 28-carrying 29-as 30-we 31-were 32-driving 33-through 34-europe 35-skiing 36-the 37-hotels 38-suggestion | {"units": [[0, 2], [3, 38]], "labels": [0, 1]} |
[
"great bed very trendy features and amazingly clean.",
"Very poor dinner with tasteless food",
"staff was very helpful and friendly especially night reception hailu that recognised us imigatly"
] | [
1,
0,
1
] | great bed very trendy features and amazingly clean. Very poor dinner with tasteless food staff was very helpful and friendly especially night reception hailu that recognised us imigatly | 0-great 1-bed 2-very 3-trendy 4-features 5-and 6-amazingly 7-clean. 8-Very 9-poor 10-dinner 11-with 12-tasteless 13-food 14-staff 15-was 16-very 17-helpful 18-and 19-friendly 20-especially 21-night 22-reception 23-hailu 24-that 25-recognised 26-us 27-imigatly | {"units": [[0, 7], [8, 13], [14, 27]], "labels": [1, 0, 1]} |
[
"the stay was not long enough,",
"absence of a health spa was very disappointing had to source outside for workout.",
"Room clean comfortable staff were very helpful",
"furthermore colour scheme rather uninteresting",
"decent sized towels in the modern bathroom"
] | [
0,
0,
1,
0,
1
] | the stay was not long enough, absence of a health spa was very disappointing had to source outside for workout. Room clean comfortable staff were very helpful furthermore colour scheme rather uninteresting decent sized towels in the modern bathroom | 0-the 1-stay 2-was 3-not 4-long 5-enough, 6-absence 7-of 8-a 9-health 10-spa 11-was 12-very 13-disappointing 14-had 15-to 16-source 17-outside 18-for 19-workout. 20-Room 21-clean 22-comfortable 23-staff 24-were 25-very 26-helpful 27-furthermore 28-colour 29-scheme 30-rather 31-uninteresting 32-decent 33-sized 34-towels 35-in 36-the 37-modern 38-bathroom | {"units": [[0, 19], [20, 26], [27, 31], [32, 38]], "labels": [0, 1, 0, 1]} |
[
"location walking distance from the city center and friendly staff",
"conversely nuthing,",
"bar service is extremely slow.",
"Reception staff so helpful when we came back on our anniversary we had wine and chocolates what a lovely surprise",
"and the hotel restaurant staff were very poor and unattentive i waited over minutes to be acknowledged i had to ask for my drinks after my meal had been served the wrong drinks were brought out without even an apology they did not once check back on me throughout the meal and i than had to ask for my bill and than waited another minutes to receive it very average service which is chalk and cheese to the service i received at the hoxton in amsterdam",
"biscuits in the room were lovely cleaning staff were friendly"
] | [
1,
0,
0,
1,
0,
1
] | location walking distance from the city center and friendly staff conversely nuthing, bar service is extremely slow. Reception staff so helpful when we came back on our anniversary we had wine and chocolates what a lovely surprise and the hotel restaurant staff were very poor and unattentive i waited over minutes to be acknowledged i had to ask for my drinks after my meal had been served the wrong drinks were brought out without even an apology they did not once check back on me throughout the meal and i than had to ask for my bill and than waited another minutes to receive it very average service which is chalk and cheese to the service i received at the hoxton in amsterdam biscuits in the room were lovely cleaning staff were friendly | 0-location 1-walking 2-distance 3-from 4-the 5-city 6-center 7-and 8-friendly 9-staff 10-conversely 11-nuthing, 12-bar 13-service 14-is 15-extremely 16-slow. 17-Reception 18-staff 19-so 20-helpful 21-when 22-we 23-came 24-back 25-on 26-our 27-anniversary 28-we 29-had 30-wine 31-and 32-chocolates 33-what 34-a 35-lovely 36-surprise 37-and 38-the 39-hotel 40-restaurant 41-staff 42-were 43-very 44-poor 45-and 46-unattentive 47-i 48-waited 49-over 50-minutes 51-to 52-be 53-acknowledged 54-i 55-had 56-to 57-ask 58-for 59-my 60-drinks 61-after 62-my 63-meal 64-had 65-been 66-served 67-the 68-wrong 69-drinks 70-were 71-brought 72-out 73-without 74-even 75-an 76-apology 77-they 78-did 79-not 80-once 81-check 82-back 83-on 84-me 85-throughout 86-the 87-meal 88-and 89-i 90-than 91-had 92-to 93-ask 94-for 95-my 96-bill 97-and 98-than 99-waited 100-another 101-minutes 102-to 103-receive 104-it 105-very 106-average 107-service 108-which 109-is 110-chalk 111-and 112-cheese 113-to 114-the 115-service 116-i 117-received 118-at 119-the 120-hoxton 121-in 122-amsterdam 123-biscuits 124-in 125-the 126-room 127-were 128-lovely 129-cleaning 130-staff 131-were 132-friendly | {"units": [[0, 9], [10, 16], [17, 36], [37, 122], [123, 132]], "labels": [1, 0, 1, 0, 1]} |
[
"the gym was in very poor condition and it seems like they never clean it.",
"Very small chamber with less than squaremeter bedroom very small bathroom with less than squaremeter plus shower",
"similarly the shower in the tub was a bit tricky since the tub is so narrow conversion to simply a shower stall may be most appropriate",
"conversely staff very friendly and always happy to help the location of the hotel is minutes walk from the centre nice clean and spacious rooms"
] | [
0,
0,
0,
1
] | the gym was in very poor condition and it seems like they never clean it. Very small chamber with less than squaremeter bedroom very small bathroom with less than squaremeter plus shower similarly the shower in the tub was a bit tricky since the tub is so narrow conversion to simply a shower stall may be most appropriate conversely staff very friendly and always happy to help the location of the hotel is minutes walk from the centre nice clean and spacious rooms | 0-the 1-gym 2-was 3-in 4-very 5-poor 6-condition 7-and 8-it 9-seems 10-like 11-they 12-never 13-clean 14-it. 15-Very 16-small 17-chamber 18-with 19-less 20-than 21-squaremeter 22-bedroom 23-very 24-small 25-bathroom 26-with 27-less 28-than 29-squaremeter 30-plus 31-shower 32-similarly 33-the 34-shower 35-in 36-the 37-tub 38-was 39-a 40-bit 41-tricky 42-since 43-the 44-tub 45-is 46-so 47-narrow 48-conversion 49-to 50-simply 51-a 52-shower 53-stall 54-may 55-be 56-most 57-appropriate 58-conversely 59-staff 60-very 61-friendly 62-and 63-always 64-happy 65-to 66-help 67-the 68-location 69-of 70-the 71-hotel 72-is 73-minutes 74-walk 75-from 76-the 77-centre 78-nice 79-clean 80-and 81-spacious 82-rooms | {"units": [[0, 57], [58, 82]], "labels": [0, 1]} |
[
"smelt strongly of shake and vac bedroom had little moths in it very poor ventilation.",
"The shower leaked out the side and the room was small with some plug sockets not working.",
"The double room is too small the toilet of room is tooooo small to even wash i was super disappointed by it specially that i was in a room with a bigger toilet and i moved to the same room just with separated beds and i paid more to upgrade but the size of was more like a downgrade to be honest i was sad about it"
] | [
0,
0,
0
] | smelt strongly of shake and vac bedroom had little moths in it very poor ventilation. The shower leaked out the side and the room was small with some plug sockets not working. The double room is too small the toilet of room is tooooo small to even wash i was super disappointed by it specially that i was in a room with a bigger toilet and i moved to the same room just with separated beds and i paid more to upgrade but the size of was more like a downgrade to be honest i was sad about it | 0-smelt 1-strongly 2-of 3-shake 4-and 5-vac 6-bedroom 7-had 8-little 9-moths 10-in 11-it 12-very 13-poor 14-ventilation. 15-The 16-shower 17-leaked 18-out 19-the 20-side 21-and 22-the 23-room 24-was 25-small 26-with 27-some 28-plug 29-sockets 30-not 31-working. 32-The 33-double 34-room 35-is 36-too 37-small 38-the 39-toilet 40-of 41-room 42-is 43-tooooo 44-small 45-to 46-even 47-wash 48-i 49-was 50-super 51-disappointed 52-by 53-it 54-specially 55-that 56-i 57-was 58-in 59-a 60-room 61-with 62-a 63-bigger 64-toilet 65-and 66-i 67-moved 68-to 69-the 70-same 71-room 72-just 73-with 74-separated 75-beds 76-and 77-i 78-paid 79-more 80-to 81-upgrade 82-but 83-the 84-size 85-of 86-was 87-more 88-like 89-a 90-downgrade 91-to 92-be 93-honest 94-i 95-was 96-sad 97-about 98-it | {"units": [[0, 98]], "labels": [0]} |
[
"the transfers were a bit overpriced and didn t want to accept amex at first"
] | [
0
] | the transfers were a bit overpriced and didn t want to accept amex at first | 0-the 1-transfers 2-were 3-a 4-bit 5-overpriced 6-and 7-didn 8-t 9-want 10-to 11-accept 12-amex 13-at 14-first | {"units": [[0, 14]], "labels": [0]} |
[
"room was not ready when we arrived however we communicated earlier that s ok in principle but did not seem pollite not to inform us till check in and everything completed and the payment is done a little expensive not enough sitting area only one armchair not nice view from room at back side no balcony"
] | [
0
] | room was not ready when we arrived however we communicated earlier that s ok in principle but did not seem pollite not to inform us till check in and everything completed and the payment is done a little expensive not enough sitting area only one armchair not nice view from room at back side no balcony | 0-room 1-was 2-not 3-ready 4-when 5-we 6-arrived 7-however 8-we 9-communicated 10-earlier 11-that 12-s 13-ok 14-in 15-principle 16-but 17-did 18-not 19-seem 20-pollite 21-not 22-to 23-inform 24-us 25-till 26-check 27-in 28-and 29-everything 30-completed 31-and 32-the 33-payment 34-is 35-done 36-a 37-little 38-expensive 39-not 40-enough 41-sitting 42-area 43-only 44-one 45-armchair 46-not 47-nice 48-view 49-from 50-room 51-at 52-back 53-side 54-no 55-balcony | {"units": [[0, 55]], "labels": [0]} |
[
"excellent breakfast comfortable beds and efficient hot water pot for coffee very helpful and friendly employees at front desk"
] | [
1
] | excellent breakfast comfortable beds and efficient hot water pot for coffee very helpful and friendly employees at front desk | 0-excellent 1-breakfast 2-comfortable 3-beds 4-and 5-efficient 6-hot 7-water 8-pot 9-for 10-coffee 11-very 12-helpful 13-and 14-friendly 15-employees 16-at 17-front 18-desk | {"units": [[0, 18]], "labels": [1]} |
[
"parking was over priced valet parking,",
"hotel was new and comfortable location is very good and close to underground station and several pubs around the hotel rooms are spacious which is unlike most of the hotels in london centre area",
"as well as per person for a bath robe for the spa the bed was more like a camp bed",
"nonetheless the location was not great too far from the town centre cafes restaurants and bars the location was not great too far from the town centre cafes restaurants and bars",
"the lift was out of order for days and my room was on the floor",
"the price that we paid for it was a bit overrated the hotel obviously needs more reconstruction the rooms are not as beautiful as they are on the photos and even the hallways are very creaky be aware that a night will be charged blocked if you are paying with a debit card i wish that was elaborated as soon as i came up to the front desk the lady checking us in gave us a wrong overall amount"
] | [
0,
1,
0,
0,
0,
0
] | parking was over priced valet parking, hotel was new and comfortable location is very good and close to underground station and several pubs around the hotel rooms are spacious which is unlike most of the hotels in london centre area as well as per person for a bath robe for the spa the bed was more like a camp bed nonetheless the location was not great too far from the town centre cafes restaurants and bars the location was not great too far from the town centre cafes restaurants and bars the lift was out of order for days and my room was on the floor the price that we paid for it was a bit overrated the hotel obviously needs more reconstruction the rooms are not as beautiful as they are on the photos and even the hallways are very creaky be aware that a night will be charged blocked if you are paying with a debit card i wish that was elaborated as soon as i came up to the front desk the lady checking us in gave us a wrong overall amount | 0-parking 1-was 2-over 3-priced 4-valet 5-parking, 6-hotel 7-was 8-new 9-and 10-comfortable 11-location 12-is 13-very 14-good 15-and 16-close 17-to 18-underground 19-station 20-and 21-several 22-pubs 23-around 24-the 25-hotel 26-rooms 27-are 28-spacious 29-which 30-is 31-unlike 32-most 33-of 34-the 35-hotels 36-in 37-london 38-centre 39-area 40-as 41-well 42-as 43-per 44-person 45-for 46-a 47-bath 48-robe 49-for 50-the 51-spa 52-the 53-bed 54-was 55-more 56-like 57-a 58-camp 59-bed 60-nonetheless 61-the 62-location 63-was 64-not 65-great 66-too 67-far 68-from 69-the 70-town 71-centre 72-cafes 73-restaurants 74-and 75-bars 76-the 77-location 78-was 79-not 80-great 81-too 82-far 83-from 84-the 85-town 86-centre 87-cafes 88-restaurants 89-and 90-bars 91-the 92-lift 93-was 94-out 95-of 96-order 97-for 98-days 99-and 100-my 101-room 102-was 103-on 104-the 105-floor 106-the 107-price 108-that 109-we 110-paid 111-for 112-it 113-was 114-a 115-bit 116-overrated 117-the 118-hotel 119-obviously 120-needs 121-more 122-reconstruction 123-the 124-rooms 125-are 126-not 127-as 128-beautiful 129-as 130-they 131-are 132-on 133-the 134-photos 135-and 136-even 137-the 138-hallways 139-are 140-very 141-creaky 142-be 143-aware 144-that 145-a 146-night 147-will 148-be 149-charged 150-blocked 151-if 152-you 153-are 154-paying 155-with 156-a 157-debit 158-card 159-i 160-wish 161-that 162-was 163-elaborated 164-as 165-soon 166-as 167-i 168-came 169-up 170-to 171-the 172-front 173-desk 174-the 175-lady 176-checking 177-us 178-in 179-gave 180-us 181-a 182-wrong 183-overall 184-amount | {"units": [[0, 5], [6, 39], [40, 184]], "labels": [0, 1, 0]} |
[
"japanese them through toy hotel was impressive fabulous japanese restaurant downstairs though london prices of course v good quality fittings in bedroom and bathroom not usual hotel shabby standard",
"as well as i would have liked more room service availability.",
"Every thing is nice.",
"Shower powerful and glass panel too small so toilet often wet after showering breakfast runs out of croissant often extra sofa bed in suite supposed for third adult not even due to different levels of sofa mattress",
"couple of minor issues i had was an annoying green light in the bedroom that never switched off and being close to the elevator which would make noise during the night both of which were bothersome but i didn t complain about it as i don t think anything could have been done short of me moving rooms otherwise all good"
] | [
1,
0,
1,
0,
0
] | japanese them through toy hotel was impressive fabulous japanese restaurant downstairs though london prices of course v good quality fittings in bedroom and bathroom not usual hotel shabby standard as well as i would have liked more room service availability. Every thing is nice. Shower powerful and glass panel too small so toilet often wet after showering breakfast runs out of croissant often extra sofa bed in suite supposed for third adult not even due to different levels of sofa mattress couple of minor issues i had was an annoying green light in the bedroom that never switched off and being close to the elevator which would make noise during the night both of which were bothersome but i didn t complain about it as i don t think anything could have been done short of me moving rooms otherwise all good | 0-japanese 1-them 2-through 3-toy 4-hotel 5-was 6-impressive 7-fabulous 8-japanese 9-restaurant 10-downstairs 11-though 12-london 13-prices 14-of 15-course 16-v 17-good 18-quality 19-fittings 20-in 21-bedroom 22-and 23-bathroom 24-not 25-usual 26-hotel 27-shabby 28-standard 29-as 30-well 31-as 32-i 33-would 34-have 35-liked 36-more 37-room 38-service 39-availability. 40-Every 41-thing 42-is 43-nice. 44-Shower 45-powerful 46-and 47-glass 48-panel 49-too 50-small 51-so 52-toilet 53-often 54-wet 55-after 56-showering 57-breakfast 58-runs 59-out 60-of 61-croissant 62-often 63-extra 64-sofa 65-bed 66-in 67-suite 68-supposed 69-for 70-third 71-adult 72-not 73-even 74-due 75-to 76-different 77-levels 78-of 79-sofa 80-mattress 81-couple 82-of 83-minor 84-issues 85-i 86-had 87-was 88-an 89-annoying 90-green 91-light 92-in 93-the 94-bedroom 95-that 96-never 97-switched 98-off 99-and 100-being 101-close 102-to 103-the 104-elevator 105-which 106-would 107-make 108-noise 109-during 110-the 111-night 112-both 113-of 114-which 115-were 116-bothersome 117-but 118-i 119-didn 120-t 121-complain 122-about 123-it 124-as 125-i 126-don 127-t 128-think 129-anything 130-could 131-have 132-been 133-done 134-short 135-of 136-me 137-moving 138-rooms 139-otherwise 140-all 141-good | {"units": [[0, 28], [29, 39], [40, 43], [44, 141]], "labels": [1, 0, 1, 0]} |
[
"some of the staff were a little casual but one or two more than made up for it.",
"Near kensington high street close to bus and tube,",
"too much noise could be heard from neighbours and people chatting on the corridor the windows in our room weren t double glazed so the noise of blue light sirens disturbed us throughout night it was also quite cold as the heating wasn t on but i think this is due to ongoing building work.",
"Location was great very central still managed to sleep well",
"conversely it was a large room and had its own small kitchenette with a coffee maker and free wifi located close to public transport and shopping etc it was good value though and close to lots of restaurants and near the university precinct"
] | [
0,
1,
0,
1,
1
] | some of the staff were a little casual but one or two more than made up for it. Near kensington high street close to bus and tube, too much noise could be heard from neighbours and people chatting on the corridor the windows in our room weren t double glazed so the noise of blue light sirens disturbed us throughout night it was also quite cold as the heating wasn t on but i think this is due to ongoing building work. Location was great very central still managed to sleep well conversely it was a large room and had its own small kitchenette with a coffee maker and free wifi located close to public transport and shopping etc it was good value though and close to lots of restaurants and near the university precinct | 0-some 1-of 2-the 3-staff 4-were 5-a 6-little 7-casual 8-but 9-one 10-or 11-two 12-more 13-than 14-made 15-up 16-for 17-it. 18-Near 19-kensington 20-high 21-street 22-close 23-to 24-bus 25-and 26-tube, 27-too 28-much 29-noise 30-could 31-be 32-heard 33-from 34-neighbours 35-and 36-people 37-chatting 38-on 39-the 40-corridor 41-the 42-windows 43-in 44-our 45-room 46-weren 47-t 48-double 49-glazed 50-so 51-the 52-noise 53-of 54-blue 55-light 56-sirens 57-disturbed 58-us 59-throughout 60-night 61-it 62-was 63-also 64-quite 65-cold 66-as 67-the 68-heating 69-wasn 70-t 71-on 72-but 73-i 74-think 75-this 76-is 77-due 78-to 79-ongoing 80-building 81-work. 82-Location 83-was 84-great 85-very 86-central 87-still 88-managed 89-to 90-sleep 91-well 92-conversely 93-it 94-was 95-a 96-large 97-room 98-and 99-had 100-its 101-own 102-small 103-kitchenette 104-with 105-a 106-coffee 107-maker 108-and 109-free 110-wifi 111-located 112-close 113-to 114-public 115-transport 116-and 117-shopping 118-etc 119-it 120-was 121-good 122-value 123-though 124-and 125-close 126-to 127-lots 128-of 129-restaurants 130-and 131-near 132-the 133-university 134-precinct | {"units": [[0, 17], [18, 26], [27, 81], [82, 134]], "labels": [0, 1, 0, 1]} |
[
"room was v comfortable clean breakfast is great staff very helpful",
"uncomfy bed very tiny shower average welcome and no explanation at all for how the room worked twice both our cards would not work to open our door and we had to reactivate them at the reception had to activate the internet again with a code daily,",
"room with balcony is quite small in personal opinion although the balcony itself is big we picked a different room for our extra night which was amazing staff were more than happy to oblige couldnt fault anything"
] | [
1,
0,
0
] | room was v comfortable clean breakfast is great staff very helpful uncomfy bed very tiny shower average welcome and no explanation at all for how the room worked twice both our cards would not work to open our door and we had to reactivate them at the reception had to activate the internet again with a code daily, room with balcony is quite small in personal opinion although the balcony itself is big we picked a different room for our extra night which was amazing staff were more than happy to oblige couldnt fault anything | 0-room 1-was 2-v 3-comfortable 4-clean 5-breakfast 6-is 7-great 8-staff 9-very 10-helpful 11-uncomfy 12-bed 13-very 14-tiny 15-shower 16-average 17-welcome 18-and 19-no 20-explanation 21-at 22-all 23-for 24-how 25-the 26-room 27-worked 28-twice 29-both 30-our 31-cards 32-would 33-not 34-work 35-to 36-open 37-our 38-door 39-and 40-we 41-had 42-to 43-reactivate 44-them 45-at 46-the 47-reception 48-had 49-to 50-activate 51-the 52-internet 53-again 54-with 55-a 56-code 57-daily, 58-room 59-with 60-balcony 61-is 62-quite 63-small 64-in 65-personal 66-opinion 67-although 68-the 69-balcony 70-itself 71-is 72-big 73-we 74-picked 75-a 76-different 77-room 78-for 79-our 80-extra 81-night 82-which 83-was 84-amazing 85-staff 86-were 87-more 88-than 89-happy 90-to 91-oblige 92-couldnt 93-fault 94-anything | {"units": [[0, 10], [11, 94]], "labels": [1, 0]} |
[
"the close proximity to wembley stadium for our stadium tour parking special price through hotel and not far from the designer outlet shopping centre cineworld.",
"The location of the hotel is excellent basically walking distance from all the main attractions and meeting venues the staff where nice and provided all the necessary assistance",
"too cool vibe in bar and ground floor area clean room with great decor friendly staff great location will be back again i am sure",
"on the other hand changed rooms because bed in first room had springs sticking out this was done without issue but left us thinking that if they know the bed is dreadful they should replace it",
"air con quieter"
] | [
1,
1,
1,
0,
0
] | the close proximity to wembley stadium for our stadium tour parking special price through hotel and not far from the designer outlet shopping centre cineworld. The location of the hotel is excellent basically walking distance from all the main attractions and meeting venues the staff where nice and provided all the necessary assistance too cool vibe in bar and ground floor area clean room with great decor friendly staff great location will be back again i am sure on the other hand changed rooms because bed in first room had springs sticking out this was done without issue but left us thinking that if they know the bed is dreadful they should replace it air con quieter | 0-the 1-close 2-proximity 3-to 4-wembley 5-stadium 6-for 7-our 8-stadium 9-tour 10-parking 11-special 12-price 13-through 14-hotel 15-and 16-not 17-far 18-from 19-the 20-designer 21-outlet 22-shopping 23-centre 24-cineworld. 25-The 26-location 27-of 28-the 29-hotel 30-is 31-excellent 32-basically 33-walking 34-distance 35-from 36-all 37-the 38-main 39-attractions 40-and 41-meeting 42-venues 43-the 44-staff 45-where 46-nice 47-and 48-provided 49-all 50-the 51-necessary 52-assistance 53-too 54-cool 55-vibe 56-in 57-bar 58-and 59-ground 60-floor 61-area 62-clean 63-room 64-with 65-great 66-decor 67-friendly 68-staff 69-great 70-location 71-will 72-be 73-back 74-again 75-i 76-am 77-sure 78-on 79-the 80-other 81-hand 82-changed 83-rooms 84-because 85-bed 86-in 87-first 88-room 89-had 90-springs 91-sticking 92-out 93-this 94-was 95-done 96-without 97-issue 98-but 99-left 100-us 101-thinking 102-that 103-if 104-they 105-know 106-the 107-bed 108-is 109-dreadful 110-they 111-should 112-replace 113-it 114-air 115-con 116-quieter | {"units": [[0, 77], [78, 116]], "labels": [1, 0]} |
[
"proximity to pancras to catch morning eurostar",
"in addition the chinese restaurant was excellent proximity to victoria station for onward travel is excellent,",
"when we arrived we were told that we d been upgraded to a junior suite with breakfast included the suite was lovely had a view of the thames and even came with a complementary bottle of bubbles and some chocolates the breakfast was excellent and we would be very happy to stay again the staff were very helpful so absolutely no complaints from us"
] | [
1,
1,
1
] | proximity to pancras to catch morning eurostar in addition the chinese restaurant was excellent proximity to victoria station for onward travel is excellent, when we arrived we were told that we d been upgraded to a junior suite with breakfast included the suite was lovely had a view of the thames and even came with a complementary bottle of bubbles and some chocolates the breakfast was excellent and we would be very happy to stay again the staff were very helpful so absolutely no complaints from us | 0-proximity 1-to 2-pancras 3-to 4-catch 5-morning 6-eurostar 7-in 8-addition 9-the 10-chinese 11-restaurant 12-was 13-excellent 14-proximity 15-to 16-victoria 17-station 18-for 19-onward 20-travel 21-is 22-excellent, 23-when 24-we 25-arrived 26-we 27-were 28-told 29-that 30-we 31-d 32-been 33-upgraded 34-to 35-a 36-junior 37-suite 38-with 39-breakfast 40-included 41-the 42-suite 43-was 44-lovely 45-had 46-a 47-view 48-of 49-the 50-thames 51-and 52-even 53-came 54-with 55-a 56-complementary 57-bottle 58-of 59-bubbles 60-and 61-some 62-chocolates 63-the 64-breakfast 65-was 66-excellent 67-and 68-we 69-would 70-be 71-very 72-happy 73-to 74-stay 75-again 76-the 77-staff 78-were 79-very 80-helpful 81-so 82-absolutely 83-no 84-complaints 85-from 86-us | {"units": [[0, 86]], "labels": [1]} |
[
"large comfortable room and bathroom hotel very close to duomo",
"the spa was great the staff was really welcoming and the bed was so comfortable",
"moreover location near a transport hub this easy access to central amsterdam very new and clean and the lobby was cosy for pre checkin or pro check out.",
"Very price drink food because i spent lots money to stay at hotel still pay all drink food very expensive",
"whereas i don t like the view of the room small lobby"
] | [
1,
1,
1,
0,
0
] | large comfortable room and bathroom hotel very close to duomo the spa was great the staff was really welcoming and the bed was so comfortable moreover location near a transport hub this easy access to central amsterdam very new and clean and the lobby was cosy for pre checkin or pro check out. Very price drink food because i spent lots money to stay at hotel still pay all drink food very expensive whereas i don t like the view of the room small lobby | 0-large 1-comfortable 2-room 3-and 4-bathroom 5-hotel 6-very 7-close 8-to 9-duomo 10-the 11-spa 12-was 13-great 14-the 15-staff 16-was 17-really 18-welcoming 19-and 20-the 21-bed 22-was 23-so 24-comfortable 25-moreover 26-location 27-near 28-a 29-transport 30-hub 31-this 32-easy 33-access 34-to 35-central 36-amsterdam 37-very 38-new 39-and 40-clean 41-and 42-the 43-lobby 44-was 45-cosy 46-for 47-pre 48-checkin 49-or 50-pro 51-check 52-out. 53-Very 54-price 55-drink 56-food 57-because 58-i 59-spent 60-lots 61-money 62-to 63-stay 64-at 65-hotel 66-still 67-pay 68-all 69-drink 70-food 71-very 72-expensive 73-whereas 74-i 75-don 76-t 77-like 78-the 79-view 80-of 81-the 82-room 83-small 84-lobby | {"units": [[0, 52], [53, 84]], "labels": [1, 0]} |
[
"all staff interacted with were friendly room was comfortable and we were able to control room temperature which was nice location was excellent for us,",
"alcahol free hotel was not mentioned,",
"the pillows are not comfortable a lot of dust in the room be careful do not let them deceive you all the executive rooms are with breakfast included in the room rate it s free access to the lounge",
"and we where charged for a breakfast that we never booked or received but only charged us when we had left the hotel this is twice it happened also i tried to claim our accor rewards to find they had been put back to zero so never received them we have being using that hotel as we have family living in that area we will never use it again so please take us off all mailing lists and don t contact us again i rang the hotel to tell them not to send me any details and take me off all mailing lists and guess what i get this email you really do listen to your customers please no more thank you and goodbye don t contact me again"
] | [
1,
0,
0,
0
] | all staff interacted with were friendly room was comfortable and we were able to control room temperature which was nice location was excellent for us, alcahol free hotel was not mentioned, the pillows are not comfortable a lot of dust in the room be careful do not let them deceive you all the executive rooms are with breakfast included in the room rate it s free access to the lounge and we where charged for a breakfast that we never booked or received but only charged us when we had left the hotel this is twice it happened also i tried to claim our accor rewards to find they had been put back to zero so never received them we have being using that hotel as we have family living in that area we will never use it again so please take us off all mailing lists and don t contact us again i rang the hotel to tell them not to send me any details and take me off all mailing lists and guess what i get this email you really do listen to your customers please no more thank you and goodbye don t contact me again | 0-all 1-staff 2-interacted 3-with 4-were 5-friendly 6-room 7-was 8-comfortable 9-and 10-we 11-were 12-able 13-to 14-control 15-room 16-temperature 17-which 18-was 19-nice 20-location 21-was 22-excellent 23-for 24-us, 25-alcahol 26-free 27-hotel 28-was 29-not 30-mentioned, 31-the 32-pillows 33-are 34-not 35-comfortable 36-a 37-lot 38-of 39-dust 40-in 41-the 42-room 43-be 44-careful 45-do 46-not 47-let 48-them 49-deceive 50-you 51-all 52-the 53-executive 54-rooms 55-are 56-with 57-breakfast 58-included 59-in 60-the 61-room 62-rate 63-it 64-s 65-free 66-access 67-to 68-the 69-lounge 70-and 71-we 72-where 73-charged 74-for 75-a 76-breakfast 77-that 78-we 79-never 80-booked 81-or 82-received 83-but 84-only 85-charged 86-us 87-when 88-we 89-had 90-left 91-the 92-hotel 93-this 94-is 95-twice 96-it 97-happened 98-also 99-i 100-tried 101-to 102-claim 103-our 104-accor 105-rewards 106-to 107-find 108-they 109-had 110-been 111-put 112-back 113-to 114-zero 115-so 116-never 117-received 118-them 119-we 120-have 121-being 122-using 123-that 124-hotel 125-as 126-we 127-have 128-family 129-living 130-in 131-that 132-area 133-we 134-will 135-never 136-use 137-it 138-again 139-so 140-please 141-take 142-us 143-off 144-all 145-mailing 146-lists 147-and 148-don 149-t 150-contact 151-us 152-again 153-i 154-rang 155-the 156-hotel 157-to 158-tell 159-them 160-not 161-to 162-send 163-me 164-any 165-details 166-and 167-take 168-me 169-off 170-all 171-mailing 172-lists 173-and 174-guess 175-what 176-i 177-get 178-this 179-email 180-you 181-really 182-do 183-listen 184-to 185-your 186-customers 187-please 188-no 189-more 190-thank 191-you 192-and 193-goodbye 194-don 195-t 196-contact 197-me 198-again | {"units": [[0, 24], [25, 198]], "labels": [1, 0]} |
[
"small room and small bed noisy room facing the square"
] | [
0
] | small room and small bed noisy room facing the square | 0-small 1-room 2-and 3-small 4-bed 5-noisy 6-room 7-facing 8-the 9-square | {"units": [[0, 9]], "labels": [0]} |
[
"the room was tiny to open the window you had to lie on the bed and opening the wardrobe meant you obscured the tv many travellers have said this before so be warned the air conditioner was symbolic it made a noise but did no cooling it being early summer the top floor room overlooking a courtyard had very little airflow which meant getting a night s sleep was a very difficult",
"they didn t have the key available to use the safe"
] | [
0,
0
] | the room was tiny to open the window you had to lie on the bed and opening the wardrobe meant you obscured the tv many travellers have said this before so be warned the air conditioner was symbolic it made a noise but did no cooling it being early summer the top floor room overlooking a courtyard had very little airflow which meant getting a night s sleep was a very difficult they didn t have the key available to use the safe | 0-the 1-room 2-was 3-tiny 4-to 5-open 6-the 7-window 8-you 9-had 10-to 11-lie 12-on 13-the 14-bed 15-and 16-opening 17-the 18-wardrobe 19-meant 20-you 21-obscured 22-the 23-tv 24-many 25-travellers 26-have 27-said 28-this 29-before 30-so 31-be 32-warned 33-the 34-air 35-conditioner 36-was 37-symbolic 38-it 39-made 40-a 41-noise 42-but 43-did 44-no 45-cooling 46-it 47-being 48-early 49-summer 50-the 51-top 52-floor 53-room 54-overlooking 55-a 56-courtyard 57-had 58-very 59-little 60-airflow 61-which 62-meant 63-getting 64-a 65-night 66-s 67-sleep 68-was 69-a 70-very 71-difficult 72-they 73-didn 74-t 75-have 76-the 77-key 78-available 79-to 80-use 81-the 82-safe | {"units": [[0, 82]], "labels": [0]} |
[
"great location views of big ben from the hotel staff very pleasant there was no remote in the room rang down to reception and it was sorted within minutes and then the reception telephone to ensure we had received the remote we have already booked for this year a really nice hotel and the rooms are very spacious with all amenties and it is really quiet really nice breakfast.",
"The flooring in the rooms and the coating on the sinks were poor quality and flaking off",
"in addition fantastic location and super friendly staff on the front desk my room was only small but perfectly comfortable breakfast was simple but perfect local restaurants a great particularly the caesar next door great pizza and pasta and l arc down the hill try the home made rum",
"on the plus side the room was very clean serviced ever day comfortable beds great shower food in the restaurant was good.",
"Friendly staff good with children,",
"staff on the front desk we re very welcoming"
] | [
1,
0,
1,
1,
1,
1
] | great location views of big ben from the hotel staff very pleasant there was no remote in the room rang down to reception and it was sorted within minutes and then the reception telephone to ensure we had received the remote we have already booked for this year a really nice hotel and the rooms are very spacious with all amenties and it is really quiet really nice breakfast. The flooring in the rooms and the coating on the sinks were poor quality and flaking off in addition fantastic location and super friendly staff on the front desk my room was only small but perfectly comfortable breakfast was simple but perfect local restaurants a great particularly the caesar next door great pizza and pasta and l arc down the hill try the home made rum on the plus side the room was very clean serviced ever day comfortable beds great shower food in the restaurant was good. Friendly staff good with children, staff on the front desk we re very welcoming | 0-great 1-location 2-views 3-of 4-big 5-ben 6-from 7-the 8-hotel 9-staff 10-very 11-pleasant 12-there 13-was 14-no 15-remote 16-in 17-the 18-room 19-rang 20-down 21-to 22-reception 23-and 24-it 25-was 26-sorted 27-within 28-minutes 29-and 30-then 31-the 32-reception 33-telephone 34-to 35-ensure 36-we 37-had 38-received 39-the 40-remote 41-we 42-have 43-already 44-booked 45-for 46-this 47-year 48-a 49-really 50-nice 51-hotel 52-and 53-the 54-rooms 55-are 56-very 57-spacious 58-with 59-all 60-amenties 61-and 62-it 63-is 64-really 65-quiet 66-really 67-nice 68-breakfast. 69-The 70-flooring 71-in 72-the 73-rooms 74-and 75-the 76-coating 77-on 78-the 79-sinks 80-were 81-poor 82-quality 83-and 84-flaking 85-off 86-in 87-addition 88-fantastic 89-location 90-and 91-super 92-friendly 93-staff 94-on 95-the 96-front 97-desk 98-my 99-room 100-was 101-only 102-small 103-but 104-perfectly 105-comfortable 106-breakfast 107-was 108-simple 109-but 110-perfect 111-local 112-restaurants 113-a 114-great 115-particularly 116-the 117-caesar 118-next 119-door 120-great 121-pizza 122-and 123-pasta 124-and 125-l 126-arc 127-down 128-the 129-hill 130-try 131-the 132-home 133-made 134-rum 135-on 136-the 137-plus 138-side 139-the 140-room 141-was 142-very 143-clean 144-serviced 145-ever 146-day 147-comfortable 148-beds 149-great 150-shower 151-food 152-in 153-the 154-restaurant 155-was 156-good. 157-Friendly 158-staff 159-good 160-with 161-children, 162-staff 163-on 164-the 165-front 166-desk 167-we 168-re 169-very 170-welcoming | {"units": [[0, 68], [69, 85], [86, 170]], "labels": [1, 0, 1]} |
[
"it would have helped to have a choice of a continental grab and go set price breakfast some days to aid beating the lines at tourist sites although there were places nearby for that,",
"queues at check in problem with entry to one room queues for breakfast so did not have breakfast in hotel.",
"Someone smoking in one of the rooms got smell through airconditioner on day of our stay,",
"the first room we got probably the worst room of the hotel we can hear some noise from door opening closing all day all night aircon really loud noise toilet did not flush properly in bedroom more than light bulbs did not work which make a room really dim the second night we ask for a room change on a higher floor and non of that problems remain and we were happy also no free internet in the room only in the lobby",
"nevertheless nice comfortable traditional hotel good value for central location"
] | [
0,
0,
0,
0,
1
] | it would have helped to have a choice of a continental grab and go set price breakfast some days to aid beating the lines at tourist sites although there were places nearby for that, queues at check in problem with entry to one room queues for breakfast so did not have breakfast in hotel. Someone smoking in one of the rooms got smell through airconditioner on day of our stay, the first room we got probably the worst room of the hotel we can hear some noise from door opening closing all day all night aircon really loud noise toilet did not flush properly in bedroom more than light bulbs did not work which make a room really dim the second night we ask for a room change on a higher floor and non of that problems remain and we were happy also no free internet in the room only in the lobby nevertheless nice comfortable traditional hotel good value for central location | 0-it 1-would 2-have 3-helped 4-to 5-have 6-a 7-choice 8-of 9-a 10-continental 11-grab 12-and 13-go 14-set 15-price 16-breakfast 17-some 18-days 19-to 20-aid 21-beating 22-the 23-lines 24-at 25-tourist 26-sites 27-although 28-there 29-were 30-places 31-nearby 32-for 33-that, 34-queues 35-at 36-check 37-in 38-problem 39-with 40-entry 41-to 42-one 43-room 44-queues 45-for 46-breakfast 47-so 48-did 49-not 50-have 51-breakfast 52-in 53-hotel. 54-Someone 55-smoking 56-in 57-one 58-of 59-the 60-rooms 61-got 62-smell 63-through 64-airconditioner 65-on 66-day 67-of 68-our 69-stay, 70-the 71-first 72-room 73-we 74-got 75-probably 76-the 77-worst 78-room 79-of 80-the 81-hotel 82-we 83-can 84-hear 85-some 86-noise 87-from 88-door 89-opening 90-closing 91-all 92-day 93-all 94-night 95-aircon 96-really 97-loud 98-noise 99-toilet 100-did 101-not 102-flush 103-properly 104-in 105-bedroom 106-more 107-than 108-light 109-bulbs 110-did 111-not 112-work 113-which 114-make 115-a 116-room 117-really 118-dim 119-the 120-second 121-night 122-we 123-ask 124-for 125-a 126-room 127-change 128-on 129-a 130-higher 131-floor 132-and 133-non 134-of 135-that 136-problems 137-remain 138-and 139-we 140-were 141-happy 142-also 143-no 144-free 145-internet 146-in 147-the 148-room 149-only 150-in 151-the 152-lobby 153-nevertheless 154-nice 155-comfortable 156-traditional 157-hotel 158-good 159-value 160-for 161-central 162-location | {"units": [[0, 152], [153, 162]], "labels": [0, 1]} |
[
"room is tiny zero soundproofing of wc as the door is glass and is m away from the bed key card for the building wouldn t work and had to change it twice a day which meant crossing the road to go to the reception,",
"the bed is too short only cm"
] | [
0,
0
] | room is tiny zero soundproofing of wc as the door is glass and is m away from the bed key card for the building wouldn t work and had to change it twice a day which meant crossing the road to go to the reception, the bed is too short only cm | 0-room 1-is 2-tiny 3-zero 4-soundproofing 5-of 6-wc 7-as 8-the 9-door 10-is 11-glass 12-and 13-is 14-m 15-away 16-from 17-the 18-bed 19-key 20-card 21-for 22-the 23-building 24-wouldn 25-t 26-work 27-and 28-had 29-to 30-change 31-it 32-twice 33-a 34-day 35-which 36-meant 37-crossing 38-the 39-road 40-to 41-go 42-to 43-the 44-reception, 45-the 46-bed 47-is 48-too 49-short 50-only 51-cm | {"units": [[0, 51]], "labels": [0]} |
[
"breakfast was good with plenty of choice the location is good and walking distance to coventry garden and tube stations,",
"a great place to stay which is close to the station and within walking distance to public transportation and the old city district very enthusiastic staff clean and has a great sky bar within the same building",
"also front desk staff anastasia gave excellent suggestions and recommendations"
] | [
1,
1,
1
] | breakfast was good with plenty of choice the location is good and walking distance to coventry garden and tube stations, a great place to stay which is close to the station and within walking distance to public transportation and the old city district very enthusiastic staff clean and has a great sky bar within the same building also front desk staff anastasia gave excellent suggestions and recommendations | 0-breakfast 1-was 2-good 3-with 4-plenty 5-of 6-choice 7-the 8-location 9-is 10-good 11-and 12-walking 13-distance 14-to 15-coventry 16-garden 17-and 18-tube 19-stations, 20-a 21-great 22-place 23-to 24-stay 25-which 26-is 27-close 28-to 29-the 30-station 31-and 32-within 33-walking 34-distance 35-to 36-public 37-transportation 38-and 39-the 40-old 41-city 42-district 43-very 44-enthusiastic 45-staff 46-clean 47-and 48-has 49-a 50-great 51-sky 52-bar 53-within 54-the 55-same 56-building 57-also 58-front 59-desk 60-staff 61-anastasia 62-gave 63-excellent 64-suggestions 65-and 66-recommendations | {"units": [[0, 66]], "labels": [1]} |
[
"staff were extremely friendly and helpful free upgrade great decor handy location",
"very helpful staff excellent customer service",
"although tired room filthy windows and frames second part windows wouldn t close very poor for a star it s really a star with star prices,",
"good modern hotel the staff helpful victor went to find short cuts to places also told us of hidden places like the water bus,",
"car park a bit of a distance away"
] | [
1,
1,
0,
1,
0
] | staff were extremely friendly and helpful free upgrade great decor handy location very helpful staff excellent customer service although tired room filthy windows and frames second part windows wouldn t close very poor for a star it s really a star with star prices, good modern hotel the staff helpful victor went to find short cuts to places also told us of hidden places like the water bus, car park a bit of a distance away | 0-staff 1-were 2-extremely 3-friendly 4-and 5-helpful 6-free 7-upgrade 8-great 9-decor 10-handy 11-location 12-very 13-helpful 14-staff 15-excellent 16-customer 17-service 18-although 19-tired 20-room 21-filthy 22-windows 23-and 24-frames 25-second 26-part 27-windows 28-wouldn 29-t 30-close 31-very 32-poor 33-for 34-a 35-star 36-it 37-s 38-really 39-a 40-star 41-with 42-star 43-prices, 44-good 45-modern 46-hotel 47-the 48-staff 49-helpful 50-victor 51-went 52-to 53-find 54-short 55-cuts 56-to 57-places 58-also 59-told 60-us 61-of 62-hidden 63-places 64-like 65-the 66-water 67-bus, 68-car 69-park 70-a 71-bit 72-of 73-a 74-distance 75-away | {"units": [[0, 17], [18, 43], [44, 67], [68, 75]], "labels": [1, 0, 1, 0]} |
[
"location excellent for our purpose staff very very friendly and eager to please decided to have breakfast on wakingup in the morning we did not book in or pay for breakfast on booking in no problems breakfast very good value for money and when checking out we were even given a bottle of water for our onward journey the whole building was excellent and reminded me of the standards of years ago",
"staff are pleasant and go out of their way to ensure guests are comfortable.",
"The view from the emperor suite was amazing the music all over the suite included the bathroom with the bath spa",
"really close to metro station close to super market and some restaurants and cafes comfort,",
"the constant noise also don t waste your time trying to book direct as it is never cheaper all you ll get is excuse after excuse"
] | [
1,
1,
1,
1,
0
] | location excellent for our purpose staff very very friendly and eager to please decided to have breakfast on wakingup in the morning we did not book in or pay for breakfast on booking in no problems breakfast very good value for money and when checking out we were even given a bottle of water for our onward journey the whole building was excellent and reminded me of the standards of years ago staff are pleasant and go out of their way to ensure guests are comfortable. The view from the emperor suite was amazing the music all over the suite included the bathroom with the bath spa really close to metro station close to super market and some restaurants and cafes comfort, the constant noise also don t waste your time trying to book direct as it is never cheaper all you ll get is excuse after excuse | 0-location 1-excellent 2-for 3-our 4-purpose 5-staff 6-very 7-very 8-friendly 9-and 10-eager 11-to 12-please 13-decided 14-to 15-have 16-breakfast 17-on 18-wakingup 19-in 20-the 21-morning 22-we 23-did 24-not 25-book 26-in 27-or 28-pay 29-for 30-breakfast 31-on 32-booking 33-in 34-no 35-problems 36-breakfast 37-very 38-good 39-value 40-for 41-money 42-and 43-when 44-checking 45-out 46-we 47-were 48-even 49-given 50-a 51-bottle 52-of 53-water 54-for 55-our 56-onward 57-journey 58-the 59-whole 60-building 61-was 62-excellent 63-and 64-reminded 65-me 66-of 67-the 68-standards 69-of 70-years 71-ago 72-staff 73-are 74-pleasant 75-and 76-go 77-out 78-of 79-their 80-way 81-to 82-ensure 83-guests 84-are 85-comfortable. 86-The 87-view 88-from 89-the 90-emperor 91-suite 92-was 93-amazing 94-the 95-music 96-all 97-over 98-the 99-suite 100-included 101-the 102-bathroom 103-with 104-the 105-bath 106-spa 107-really 108-close 109-to 110-metro 111-station 112-close 113-to 114-super 115-market 116-and 117-some 118-restaurants 119-and 120-cafes 121-comfort, 122-the 123-constant 124-noise 125-also 126-don 127-t 128-waste 129-your 130-time 131-trying 132-to 133-book 134-direct 135-as 136-it 137-is 138-never 139-cheaper 140-all 141-you 142-ll 143-get 144-is 145-excuse 146-after 147-excuse | {"units": [[0, 121], [122, 147]], "labels": [1, 0]} |
[
"internet is not good in the room",
"narrow and a bit claustrophobic corridor to reach"
] | [
0,
0
] | internet is not good in the room narrow and a bit claustrophobic corridor to reach | 0-internet 1-is 2-not 3-good 4-in 5-the 6-room 7-narrow 8-and 9-a 10-bit 11-claustrophobic 12-corridor 13-to 14-reach | {"units": [[0, 14]], "labels": [0]} |
[
"my room was located on the first floor right above the hotel s bar where they played loud music all night which made it impossible to sleep with all that noise"
] | [
0
] | my room was located on the first floor right above the hotel s bar where they played loud music all night which made it impossible to sleep with all that noise | 0-my 1-room 2-was 3-located 4-on 5-the 6-first 7-floor 8-right 9-above 10-the 11-hotel 12-s 13-bar 14-where 15-they 16-played 17-loud 18-music 19-all 20-night 21-which 22-made 23-it 24-impossible 25-to 26-sleep 27-with 28-all 29-that 30-noise | {"units": [[0, 30]], "labels": [0]} |
[
"the room was nice but a bit small only see through or blackout curtains.",
"Poor breakfast bad internet connection very expensive comparing for what you get,",
"i was disappointed with the size of the room given that it was supposed to be a deluxe double room luckily we were only staying overnight i wouldn t have liked to have been staying for longer with such limited space we also thought there was a restaurant at the hotel it was pouring with rain and we didn t really want to venture out the receptionist recommended a good italian restaurant within walking distance but she did not encourage us to eat at the hotel bar",
"nevertheless reciption ofguests",
"as well as no ac the window in the bathroom no open too hot in the room",
"likewise this is always my first choice you can t beat the location close to the underground metro tram and the center"
] | [
0,
0,
0,
1,
0,
1
] | the room was nice but a bit small only see through or blackout curtains. Poor breakfast bad internet connection very expensive comparing for what you get, i was disappointed with the size of the room given that it was supposed to be a deluxe double room luckily we were only staying overnight i wouldn t have liked to have been staying for longer with such limited space we also thought there was a restaurant at the hotel it was pouring with rain and we didn t really want to venture out the receptionist recommended a good italian restaurant within walking distance but she did not encourage us to eat at the hotel bar nevertheless reciption ofguests as well as no ac the window in the bathroom no open too hot in the room likewise this is always my first choice you can t beat the location close to the underground metro tram and the center | 0-the 1-room 2-was 3-nice 4-but 5-a 6-bit 7-small 8-only 9-see 10-through 11-or 12-blackout 13-curtains. 14-Poor 15-breakfast 16-bad 17-internet 18-connection 19-very 20-expensive 21-comparing 22-for 23-what 24-you 25-get, 26-i 27-was 28-disappointed 29-with 30-the 31-size 32-of 33-the 34-room 35-given 36-that 37-it 38-was 39-supposed 40-to 41-be 42-a 43-deluxe 44-double 45-room 46-luckily 47-we 48-were 49-only 50-staying 51-overnight 52-i 53-wouldn 54-t 55-have 56-liked 57-to 58-have 59-been 60-staying 61-for 62-longer 63-with 64-such 65-limited 66-space 67-we 68-also 69-thought 70-there 71-was 72-a 73-restaurant 74-at 75-the 76-hotel 77-it 78-was 79-pouring 80-with 81-rain 82-and 83-we 84-didn 85-t 86-really 87-want 88-to 89-venture 90-out 91-the 92-receptionist 93-recommended 94-a 95-good 96-italian 97-restaurant 98-within 99-walking 100-distance 101-but 102-she 103-did 104-not 105-encourage 106-us 107-to 108-eat 109-at 110-the 111-hotel 112-bar 113-nevertheless 114-reciption 115-ofguests 116-as 117-well 118-as 119-no 120-ac 121-the 122-window 123-in 124-the 125-bathroom 126-no 127-open 128-too 129-hot 130-in 131-the 132-room 133-likewise 134-this 135-is 136-always 137-my 138-first 139-choice 140-you 141-can 142-t 143-beat 144-the 145-location 146-close 147-to 148-the 149-underground 150-metro 151-tram 152-and 153-the 154-center | {"units": [[0, 112], [113, 115], [116, 132], [133, 154]], "labels": [0, 1, 0, 1]} |
[
"manager julia was extremely kind and helpful in changing the room since in our we did not have hot water concierge dale was very kind",
"staff was very friendly and accommodating hotel brand new and modern"
] | [
1,
1
] | manager julia was extremely kind and helpful in changing the room since in our we did not have hot water concierge dale was very kind staff was very friendly and accommodating hotel brand new and modern | 0-manager 1-julia 2-was 3-extremely 4-kind 5-and 6-helpful 7-in 8-changing 9-the 10-room 11-since 12-in 13-our 14-we 15-did 16-not 17-have 18-hot 19-water 20-concierge 21-dale 22-was 23-very 24-kind 25-staff 26-was 27-very 28-friendly 29-and 30-accommodating 31-hotel 32-brand 33-new 34-and 35-modern | {"units": [[0, 35]], "labels": [1]} |
[
"i really cannot think of anything at the moment",
"the room was a little impersonal as we could hear noise from neighbouring rooms so i m sure they could hear us also when down for breakfast towards the end of service several guests were i felt they wanted to clear up more than allow the guests to enjoy breakfast with the same quality as guests who went for breakfast earlier",
"very small room which is okay for paris in general no heating in wc extremely cold floor very unpleasant really bad windows they block neither sounds nor wind coming from nice paris street",
"furthermore i have never stayed in a nosier hotel room in over years it would probably have been quieter if i had slept on the roof.",
"Breakfasts were very good however on weekends there is a queue and you may well have to wait a while",
"able to walk to the city area in minutes public transport and laundry close by nice restaurant on site for a a la carte meal and always had a hot shower and friendly staff studio room on two levels was okay but again narrow stairs to be aware of"
] | [
0,
0,
0,
0,
1,
1
] | i really cannot think of anything at the moment the room was a little impersonal as we could hear noise from neighbouring rooms so i m sure they could hear us also when down for breakfast towards the end of service several guests were i felt they wanted to clear up more than allow the guests to enjoy breakfast with the same quality as guests who went for breakfast earlier very small room which is okay for paris in general no heating in wc extremely cold floor very unpleasant really bad windows they block neither sounds nor wind coming from nice paris street furthermore i have never stayed in a nosier hotel room in over years it would probably have been quieter if i had slept on the roof. Breakfasts were very good however on weekends there is a queue and you may well have to wait a while able to walk to the city area in minutes public transport and laundry close by nice restaurant on site for a a la carte meal and always had a hot shower and friendly staff studio room on two levels was okay but again narrow stairs to be aware of | 0-i 1-really 2-cannot 3-think 4-of 5-anything 6-at 7-the 8-moment 9-the 10-room 11-was 12-a 13-little 14-impersonal 15-as 16-we 17-could 18-hear 19-noise 20-from 21-neighbouring 22-rooms 23-so 24-i 25-m 26-sure 27-they 28-could 29-hear 30-us 31-also 32-when 33-down 34-for 35-breakfast 36-towards 37-the 38-end 39-of 40-service 41-several 42-guests 43-were 44-i 45-felt 46-they 47-wanted 48-to 49-clear 50-up 51-more 52-than 53-allow 54-the 55-guests 56-to 57-enjoy 58-breakfast 59-with 60-the 61-same 62-quality 63-as 64-guests 65-who 66-went 67-for 68-breakfast 69-earlier 70-very 71-small 72-room 73-which 74-is 75-okay 76-for 77-paris 78-in 79-general 80-no 81-heating 82-in 83-wc 84-extremely 85-cold 86-floor 87-very 88-unpleasant 89-really 90-bad 91-windows 92-they 93-block 94-neither 95-sounds 96-nor 97-wind 98-coming 99-from 100-nice 101-paris 102-street 103-furthermore 104-i 105-have 106-never 107-stayed 108-in 109-a 110-nosier 111-hotel 112-room 113-in 114-over 115-years 116-it 117-would 118-probably 119-have 120-been 121-quieter 122-if 123-i 124-had 125-slept 126-on 127-the 128-roof. 129-Breakfasts 130-were 131-very 132-good 133-however 134-on 135-weekends 136-there 137-is 138-a 139-queue 140-and 141-you 142-may 143-well 144-have 145-to 146-wait 147-a 148-while 149-able 150-to 151-walk 152-to 153-the 154-city 155-area 156-in 157-minutes 158-public 159-transport 160-and 161-laundry 162-close 163-by 164-nice 165-restaurant 166-on 167-site 168-for 169-a 170-a 171-la 172-carte 173-meal 174-and 175-always 176-had 177-a 178-hot 179-shower 180-and 181-friendly 182-staff 183-studio 184-room 185-on 186-two 187-levels 188-was 189-okay 190-but 191-again 192-narrow 193-stairs 194-to 195-be 196-aware 197-of | {"units": [[0, 128], [129, 197]], "labels": [0, 1]} |
[
"i liked a lot the staff the breakfast the bed the position near to shepherd s bush and huge westfield.",
"Housekeeping woke us up early on the morning of departure could do with a little extra sound proofing between bedrooms.",
"The reception staff were not the greatest and the spa staff were it around to help,",
"laundry expensive"
] | [
1,
0,
0,
0
] | i liked a lot the staff the breakfast the bed the position near to shepherd s bush and huge westfield. Housekeeping woke us up early on the morning of departure could do with a little extra sound proofing between bedrooms. The reception staff were not the greatest and the spa staff were it around to help, laundry expensive | 0-i 1-liked 2-a 3-lot 4-the 5-staff 6-the 7-breakfast 8-the 9-bed 10-the 11-position 12-near 13-to 14-shepherd 15-s 16-bush 17-and 18-huge 19-westfield. 20-Housekeeping 21-woke 22-us 23-up 24-early 25-on 26-the 27-morning 28-of 29-departure 30-could 31-do 32-with 33-a 34-little 35-extra 36-sound 37-proofing 38-between 39-bedrooms. 40-The 41-reception 42-staff 43-were 44-not 45-the 46-greatest 47-and 48-the 49-spa 50-staff 51-were 52-it 53-around 54-to 55-help, 56-laundry 57-expensive | {"units": [[0, 19], [20, 57]], "labels": [1, 0]} |
[
"can t beat the location and staff was very accommodating amazing breakfast which we ate in the hotel s beautiful garden"
] | [
1
] | can t beat the location and staff was very accommodating amazing breakfast which we ate in the hotel s beautiful garden | 0-can 1-t 2-beat 3-the 4-location 5-and 6-staff 7-was 8-very 9-accommodating 10-amazing 11-breakfast 12-which 13-we 14-ate 15-in 16-the 17-hotel 18-s 19-beautiful 20-garden | {"units": [[0, 20]], "labels": [1]} |
[
"i was annoyed to discover that two bills we paid were converted into gbp and not paid in eur the receipts show cardholder has chosen to pay in gbp we were not asked and we did not agree to pay in gbp,",
"excellent decor in the rooms and we ll equipped they gave my husband a small gift for his special birthday.",
"The hotel atmosphere was amazing and the staff were very friendly welcoming the fresh flowers made the hotel smell beautful"
] | [
0,
1,
1
] | i was annoyed to discover that two bills we paid were converted into gbp and not paid in eur the receipts show cardholder has chosen to pay in gbp we were not asked and we did not agree to pay in gbp, excellent decor in the rooms and we ll equipped they gave my husband a small gift for his special birthday. The hotel atmosphere was amazing and the staff were very friendly welcoming the fresh flowers made the hotel smell beautful | 0-i 1-was 2-annoyed 3-to 4-discover 5-that 6-two 7-bills 8-we 9-paid 10-were 11-converted 12-into 13-gbp 14-and 15-not 16-paid 17-in 18-eur 19-the 20-receipts 21-show 22-cardholder 23-has 24-chosen 25-to 26-pay 27-in 28-gbp 29-we 30-were 31-not 32-asked 33-and 34-we 35-did 36-not 37-agree 38-to 39-pay 40-in 41-gbp, 42-excellent 43-decor 44-in 45-the 46-rooms 47-and 48-we 49-ll 50-equipped 51-they 52-gave 53-my 54-husband 55-a 56-small 57-gift 58-for 59-his 60-special 61-birthday. 62-The 63-hotel 64-atmosphere 65-was 66-amazing 67-and 68-the 69-staff 70-were 71-very 72-friendly 73-welcoming 74-the 75-fresh 76-flowers 77-made 78-the 79-hotel 80-smell 81-beautful | {"units": [[0, 41], [42, 81]], "labels": [0, 1]} |
[
"did not like the stairs in the room which led to the bathroom and the room was very small good job we did not stay for any longer than nights",
"also the food and drink was a little on the expensive side,",
"totally foreign staff with poor english with no smiles",
"additionally staff very unfriendly on reception",
"furthermore only one male staff is willing to answer questions the rest of ladies are reluctant to answer your questions,",
"having staff knocking on door at am for cleaning purposes when vacation of room was until pm very poor television service"
] | [
0,
0,
0,
0,
0,
0
] | did not like the stairs in the room which led to the bathroom and the room was very small good job we did not stay for any longer than nights also the food and drink was a little on the expensive side, totally foreign staff with poor english with no smiles additionally staff very unfriendly on reception furthermore only one male staff is willing to answer questions the rest of ladies are reluctant to answer your questions, having staff knocking on door at am for cleaning purposes when vacation of room was until pm very poor television service | 0-did 1-not 2-like 3-the 4-stairs 5-in 6-the 7-room 8-which 9-led 10-to 11-the 12-bathroom 13-and 14-the 15-room 16-was 17-very 18-small 19-good 20-job 21-we 22-did 23-not 24-stay 25-for 26-any 27-longer 28-than 29-nights 30-also 31-the 32-food 33-and 34-drink 35-was 36-a 37-little 38-on 39-the 40-expensive 41-side, 42-totally 43-foreign 44-staff 45-with 46-poor 47-english 48-with 49-no 50-smiles 51-additionally 52-staff 53-very 54-unfriendly 55-on 56-reception 57-furthermore 58-only 59-one 60-male 61-staff 62-is 63-willing 64-to 65-answer 66-questions 67-the 68-rest 69-of 70-ladies 71-are 72-reluctant 73-to 74-answer 75-your 76-questions, 77-having 78-staff 79-knocking 80-on 81-door 82-at 83-am 84-for 85-cleaning 86-purposes 87-when 88-vacation 89-of 90-room 91-was 92-until 93-pm 94-very 95-poor 96-television 97-service | {"units": [[0, 97]], "labels": [0]} |
[
"the hotel itself was fabulous and the staff could not have been more helpful free non alcoholic mini bar with drinks chocolate and biscuits it was super clean which is important to us and we had suites and double and the standard was all the same great our party was mum dad year old year old and two grans in s and we were all catered for we ate in the minories cau thai square and were all different and al yummy but don t forget your wallet for thai square we are going to london in september and have already booked into this hotel it was so good",
"amazing how close you are next to the arena the room are very big and the beds very comfy,",
"location was convenient close to a metro station and a minute walk to the eiffel tower staff was friendly our room was comfortable with a view of the seine wifi was fast,",
"location was excellent and staff very friendly",
"upgraded to a suite which was really special as it was my birthday couldn t fault it in any way thankyou so much"
] | [
1,
1,
1,
1,
1
] | the hotel itself was fabulous and the staff could not have been more helpful free non alcoholic mini bar with drinks chocolate and biscuits it was super clean which is important to us and we had suites and double and the standard was all the same great our party was mum dad year old year old and two grans in s and we were all catered for we ate in the minories cau thai square and were all different and al yummy but don t forget your wallet for thai square we are going to london in september and have already booked into this hotel it was so good amazing how close you are next to the arena the room are very big and the beds very comfy, location was convenient close to a metro station and a minute walk to the eiffel tower staff was friendly our room was comfortable with a view of the seine wifi was fast, location was excellent and staff very friendly upgraded to a suite which was really special as it was my birthday couldn t fault it in any way thankyou so much | 0-the 1-hotel 2-itself 3-was 4-fabulous 5-and 6-the 7-staff 8-could 9-not 10-have 11-been 12-more 13-helpful 14-free 15-non 16-alcoholic 17-mini 18-bar 19-with 20-drinks 21-chocolate 22-and 23-biscuits 24-it 25-was 26-super 27-clean 28-which 29-is 30-important 31-to 32-us 33-and 34-we 35-had 36-suites 37-and 38-double 39-and 40-the 41-standard 42-was 43-all 44-the 45-same 46-great 47-our 48-party 49-was 50-mum 51-dad 52-year 53-old 54-year 55-old 56-and 57-two 58-grans 59-in 60-s 61-and 62-we 63-were 64-all 65-catered 66-for 67-we 68-ate 69-in 70-the 71-minories 72-cau 73-thai 74-square 75-and 76-were 77-all 78-different 79-and 80-al 81-yummy 82-but 83-don 84-t 85-forget 86-your 87-wallet 88-for 89-thai 90-square 91-we 92-are 93-going 94-to 95-london 96-in 97-september 98-and 99-have 100-already 101-booked 102-into 103-this 104-hotel 105-it 106-was 107-so 108-good 109-amazing 110-how 111-close 112-you 113-are 114-next 115-to 116-the 117-arena 118-the 119-room 120-are 121-very 122-big 123-and 124-the 125-beds 126-very 127-comfy, 128-location 129-was 130-convenient 131-close 132-to 133-a 134-metro 135-station 136-and 137-a 138-minute 139-walk 140-to 141-the 142-eiffel 143-tower 144-staff 145-was 146-friendly 147-our 148-room 149-was 150-comfortable 151-with 152-a 153-view 154-of 155-the 156-seine 157-wifi 158-was 159-fast, 160-location 161-was 162-excellent 163-and 164-staff 165-very 166-friendly 167-upgraded 168-to 169-a 170-suite 171-which 172-was 173-really 174-special 175-as 176-it 177-was 178-my 179-birthday 180-couldn 181-t 182-fault 183-it 184-in 185-any 186-way 187-thankyou 188-so 189-much | {"units": [[0, 189]], "labels": [1]} |
[
"the staff were extremely helpful and upon arrival you get a free warm chocolate cookie enough to win over anyone s heart",
"yet no problems really the breakfast area is small and in the warm sun which might be okay in colder months",
"still was slightly noisy the hotel rooms could hear people quite a lot but only that problem the rest was amazing great room and great staff.",
"Very small and old room poor facilities in the room tv hardly worked remote hardly worked also and they insisted on leaving it as is no where in the world this is s stars hotel would give it stars.",
"Cleaners loitering around rooms waiting for guests to check out early so they could go home earlier very noisy shouldn t be starting to clean rooms at am check out is noon have respect for guests who enjoy their sleep like me,",
"nice hotel with a good atmosphere"
] | [
1,
0,
0,
0,
0,
1
] | the staff were extremely helpful and upon arrival you get a free warm chocolate cookie enough to win over anyone s heart yet no problems really the breakfast area is small and in the warm sun which might be okay in colder months still was slightly noisy the hotel rooms could hear people quite a lot but only that problem the rest was amazing great room and great staff. Very small and old room poor facilities in the room tv hardly worked remote hardly worked also and they insisted on leaving it as is no where in the world this is s stars hotel would give it stars. Cleaners loitering around rooms waiting for guests to check out early so they could go home earlier very noisy shouldn t be starting to clean rooms at am check out is noon have respect for guests who enjoy their sleep like me, nice hotel with a good atmosphere | 0-the 1-staff 2-were 3-extremely 4-helpful 5-and 6-upon 7-arrival 8-you 9-get 10-a 11-free 12-warm 13-chocolate 14-cookie 15-enough 16-to 17-win 18-over 19-anyone 20-s 21-heart 22-yet 23-no 24-problems 25-really 26-the 27-breakfast 28-area 29-is 30-small 31-and 32-in 33-the 34-warm 35-sun 36-which 37-might 38-be 39-okay 40-in 41-colder 42-months 43-still 44-was 45-slightly 46-noisy 47-the 48-hotel 49-rooms 50-could 51-hear 52-people 53-quite 54-a 55-lot 56-but 57-only 58-that 59-problem 60-the 61-rest 62-was 63-amazing 64-great 65-room 66-and 67-great 68-staff. 69-Very 70-small 71-and 72-old 73-room 74-poor 75-facilities 76-in 77-the 78-room 79-tv 80-hardly 81-worked 82-remote 83-hardly 84-worked 85-also 86-and 87-they 88-insisted 89-on 90-leaving 91-it 92-as 93-is 94-no 95-where 96-in 97-the 98-world 99-this 100-is 101-s 102-stars 103-hotel 104-would 105-give 106-it 107-stars. 108-Cleaners 109-loitering 110-around 111-rooms 112-waiting 113-for 114-guests 115-to 116-check 117-out 118-early 119-so 120-they 121-could 122-go 123-home 124-earlier 125-very 126-noisy 127-shouldn 128-t 129-be 130-starting 131-to 132-clean 133-rooms 134-at 135-am 136-check 137-out 138-is 139-noon 140-have 141-respect 142-for 143-guests 144-who 145-enjoy 146-their 147-sleep 148-like 149-me, 150-nice 151-hotel 152-with 153-a 154-good 155-atmosphere | {"units": [[0, 21], [22, 149], [150, 155]], "labels": [1, 0, 1]} |
[
"staff not cooperative called times to get complimentary bottles of water which must be in the room upon arrival not connect the phone if you called a wrong extension",
"it is quite pricey though for a short trip and travelling with my infant it is worth it",
"the shower drainage smelt a little bad,",
"hotel was beautiful and location excellent room was very comfortable and clean"
] | [
0,
0,
0,
1
] | staff not cooperative called times to get complimentary bottles of water which must be in the room upon arrival not connect the phone if you called a wrong extension it is quite pricey though for a short trip and travelling with my infant it is worth it the shower drainage smelt a little bad, hotel was beautiful and location excellent room was very comfortable and clean | 0-staff 1-not 2-cooperative 3-called 4-times 5-to 6-get 7-complimentary 8-bottles 9-of 10-water 11-which 12-must 13-be 14-in 15-the 16-room 17-upon 18-arrival 19-not 20-connect 21-the 22-phone 23-if 24-you 25-called 26-a 27-wrong 28-extension 29-it 30-is 31-quite 32-pricey 33-though 34-for 35-a 36-short 37-trip 38-and 39-travelling 40-with 41-my 42-infant 43-it 44-is 45-worth 46-it 47-the 48-shower 49-drainage 50-smelt 51-a 52-little 53-bad, 54-hotel 55-was 56-beautiful 57-and 58-location 59-excellent 60-room 61-was 62-very 63-comfortable 64-and 65-clean | {"units": [[0, 53], [54, 65]], "labels": [0, 1]} |
[
"beds very comfy staff polite and helpful",
"moreover the place was overpriced we got a good deal however if we had paid normal asking price i would have been upset to pay that much for that service breakfast per head per morning",
"loved everything about this hotel the room was very nice clean and cosy i had a beautiful view from my windows overlooking the volkskirche the location was very good some waking distance from the centre but that was a pleasant walk and the metro station just min away.",
"Great place to stay staff very friendly and helpful,",
"the lobby the breakfast room and corridors could be more tasteful"
] | [
1,
0,
1,
1,
0
] | beds very comfy staff polite and helpful moreover the place was overpriced we got a good deal however if we had paid normal asking price i would have been upset to pay that much for that service breakfast per head per morning loved everything about this hotel the room was very nice clean and cosy i had a beautiful view from my windows overlooking the volkskirche the location was very good some waking distance from the centre but that was a pleasant walk and the metro station just min away. Great place to stay staff very friendly and helpful, the lobby the breakfast room and corridors could be more tasteful | 0-beds 1-very 2-comfy 3-staff 4-polite 5-and 6-helpful 7-moreover 8-the 9-place 10-was 11-overpriced 12-we 13-got 14-a 15-good 16-deal 17-however 18-if 19-we 20-had 21-paid 22-normal 23-asking 24-price 25-i 26-would 27-have 28-been 29-upset 30-to 31-pay 32-that 33-much 34-for 35-that 36-service 37-breakfast 38-per 39-head 40-per 41-morning 42-loved 43-everything 44-about 45-this 46-hotel 47-the 48-room 49-was 50-very 51-nice 52-clean 53-and 54-cosy 55-i 56-had 57-a 58-beautiful 59-view 60-from 61-my 62-windows 63-overlooking 64-the 65-volkskirche 66-the 67-location 68-was 69-very 70-good 71-some 72-waking 73-distance 74-from 75-the 76-centre 77-but 78-that 79-was 80-a 81-pleasant 82-walk 83-and 84-the 85-metro 86-station 87-just 88-min 89-away. 90-Great 91-place 92-to 93-stay 94-staff 95-very 96-friendly 97-and 98-helpful, 99-the 100-lobby 101-the 102-breakfast 103-room 104-and 105-corridors 106-could 107-be 108-more 109-tasteful | {"units": [[0, 6], [7, 41], [42, 98], [99, 109]], "labels": [1, 0, 1, 0]} |
[
"really poor mattress,",
"maid never cleaned the room to the standard i would have expected",
"price comfy bed",
"very clean and nice looking room with a good bed and good pillows the bathroom was very nice it had a great rain shower there was free snacks in the bar during the day we especially enjoyed a nice cup of soup there the breakfast had a very nice variety of food and a good selection of healthy food vegetables and fruits which we appreciated the a la minute prepared omelet with veggies was also a nice start of the day the gym is equipped with new easy to use machines there is a water suspenser you can use for free ideal when working out the location of the hotel is superb in the middle of the center close to cathedral but on a quiet street it was an ideal location for getting to know the city because many things are close enough to do by foot friendly personnel"
] | [
0,
0,
1,
1
] | really poor mattress, maid never cleaned the room to the standard i would have expected price comfy bed very clean and nice looking room with a good bed and good pillows the bathroom was very nice it had a great rain shower there was free snacks in the bar during the day we especially enjoyed a nice cup of soup there the breakfast had a very nice variety of food and a good selection of healthy food vegetables and fruits which we appreciated the a la minute prepared omelet with veggies was also a nice start of the day the gym is equipped with new easy to use machines there is a water suspenser you can use for free ideal when working out the location of the hotel is superb in the middle of the center close to cathedral but on a quiet street it was an ideal location for getting to know the city because many things are close enough to do by foot friendly personnel | 0-really 1-poor 2-mattress, 3-maid 4-never 5-cleaned 6-the 7-room 8-to 9-the 10-standard 11-i 12-would 13-have 14-expected 15-price 16-comfy 17-bed 18-very 19-clean 20-and 21-nice 22-looking 23-room 24-with 25-a 26-good 27-bed 28-and 29-good 30-pillows 31-the 32-bathroom 33-was 34-very 35-nice 36-it 37-had 38-a 39-great 40-rain 41-shower 42-there 43-was 44-free 45-snacks 46-in 47-the 48-bar 49-during 50-the 51-day 52-we 53-especially 54-enjoyed 55-a 56-nice 57-cup 58-of 59-soup 60-there 61-the 62-breakfast 63-had 64-a 65-very 66-nice 67-variety 68-of 69-food 70-and 71-a 72-good 73-selection 74-of 75-healthy 76-food 77-vegetables 78-and 79-fruits 80-which 81-we 82-appreciated 83-the 84-a 85-la 86-minute 87-prepared 88-omelet 89-with 90-veggies 91-was 92-also 93-a 94-nice 95-start 96-of 97-the 98-day 99-the 100-gym 101-is 102-equipped 103-with 104-new 105-easy 106-to 107-use 108-machines 109-there 110-is 111-a 112-water 113-suspenser 114-you 115-can 116-use 117-for 118-free 119-ideal 120-when 121-working 122-out 123-the 124-location 125-of 126-the 127-hotel 128-is 129-superb 130-in 131-the 132-middle 133-of 134-the 135-center 136-close 137-to 138-cathedral 139-but 140-on 141-a 142-quiet 143-street 144-it 145-was 146-an 147-ideal 148-location 149-for 150-getting 151-to 152-know 153-the 154-city 155-because 156-many 157-things 158-are 159-close 160-enough 161-to 162-do 163-by 164-foot 165-friendly 166-personnel | {"units": [[0, 14], [15, 166]], "labels": [0, 1]} |
[
"the staff was personable and incredibly helpful they met our every need and far beyond we truly felt at home every time we entered and exited the lobby",
"pillows were flat,",
"great location breakfast bed facilities in room",
"likewise marble surfaces in room quite badly water marked.",
"Luxury hotel in superb location staff very attentive"
] | [
1,
0,
1,
0,
1
] | the staff was personable and incredibly helpful they met our every need and far beyond we truly felt at home every time we entered and exited the lobby pillows were flat, great location breakfast bed facilities in room likewise marble surfaces in room quite badly water marked. Luxury hotel in superb location staff very attentive | 0-the 1-staff 2-was 3-personable 4-and 5-incredibly 6-helpful 7-they 8-met 9-our 10-every 11-need 12-and 13-far 14-beyond 15-we 16-truly 17-felt 18-at 19-home 20-every 21-time 22-we 23-entered 24-and 25-exited 26-the 27-lobby 28-pillows 29-were 30-flat, 31-great 32-location 33-breakfast 34-bed 35-facilities 36-in 37-room 38-likewise 39-marble 40-surfaces 41-in 42-room 43-quite 44-badly 45-water 46-marked. 47-Luxury 48-hotel 49-in 50-superb 51-location 52-staff 53-very 54-attentive | {"units": [[0, 27], [28, 30], [31, 37], [38, 46], [47, 54]], "labels": [1, 0, 1, 0, 1]} |
[
"the friendliness and courtesy of all the staff and the quality of the hotel its location was good for visiting london",
"housekeeping came in late to our room the first day we told them it was ok and there was nothing to clean yet so we took towels and papers and then it looks like they took advantage of it that we were easy going about it long story short we took towels from the housekeeper till the last night than we asked them to tend for our room so out of the nights we stayed we had our room clean once out the time we checked in",
"we requested early check in and did not receive the room we paid for as one was not ready so had to settle for a twin room"
] | [
1,
0,
0
] | the friendliness and courtesy of all the staff and the quality of the hotel its location was good for visiting london housekeeping came in late to our room the first day we told them it was ok and there was nothing to clean yet so we took towels and papers and then it looks like they took advantage of it that we were easy going about it long story short we took towels from the housekeeper till the last night than we asked them to tend for our room so out of the nights we stayed we had our room clean once out the time we checked in we requested early check in and did not receive the room we paid for as one was not ready so had to settle for a twin room | 0-the 1-friendliness 2-and 3-courtesy 4-of 5-all 6-the 7-staff 8-and 9-the 10-quality 11-of 12-the 13-hotel 14-its 15-location 16-was 17-good 18-for 19-visiting 20-london 21-housekeeping 22-came 23-in 24-late 25-to 26-our 27-room 28-the 29-first 30-day 31-we 32-told 33-them 34-it 35-was 36-ok 37-and 38-there 39-was 40-nothing 41-to 42-clean 43-yet 44-so 45-we 46-took 47-towels 48-and 49-papers 50-and 51-then 52-it 53-looks 54-like 55-they 56-took 57-advantage 58-of 59-it 60-that 61-we 62-were 63-easy 64-going 65-about 66-it 67-long 68-story 69-short 70-we 71-took 72-towels 73-from 74-the 75-housekeeper 76-till 77-the 78-last 79-night 80-than 81-we 82-asked 83-them 84-to 85-tend 86-for 87-our 88-room 89-so 90-out 91-of 92-the 93-nights 94-we 95-stayed 96-we 97-had 98-our 99-room 100-clean 101-once 102-out 103-the 104-time 105-we 106-checked 107-in 108-we 109-requested 110-early 111-check 112-in 113-and 114-did 115-not 116-receive 117-the 118-room 119-we 120-paid 121-for 122-as 123-one 124-was 125-not 126-ready 127-so 128-had 129-to 130-settle 131-for 132-a 133-twin 134-room | {"units": [[0, 20], [21, 134]], "labels": [1, 0]} |
[
"very friendly staff at desk concierge etc quite accomdating at bill paying overall they are doing it right also the property was elegant and in a great location for our daily agenda we would easily stay here again",
"nevertheless clean and comfortable excellent staff",
"nevertheless the room was small but we have booked the small double room"
] | [
1,
1,
0
] | very friendly staff at desk concierge etc quite accomdating at bill paying overall they are doing it right also the property was elegant and in a great location for our daily agenda we would easily stay here again nevertheless clean and comfortable excellent staff nevertheless the room was small but we have booked the small double room | 0-very 1-friendly 2-staff 3-at 4-desk 5-concierge 6-etc 7-quite 8-accomdating 9-at 10-bill 11-paying 12-overall 13-they 14-are 15-doing 16-it 17-right 18-also 19-the 20-property 21-was 22-elegant 23-and 24-in 25-a 26-great 27-location 28-for 29-our 30-daily 31-agenda 32-we 33-would 34-easily 35-stay 36-here 37-again 38-nevertheless 39-clean 40-and 41-comfortable 42-excellent 43-staff 44-nevertheless 45-the 46-room 47-was 48-small 49-but 50-we 51-have 52-booked 53-the 54-small 55-double 56-room | {"units": [[0, 43], [44, 56]], "labels": [1, 0]} |
[
"the parking charges for one night because of a show a bit wrong really but that said a very nice hotel"
] | [
0
] | the parking charges for one night because of a show a bit wrong really but that said a very nice hotel | 0-the 1-parking 2-charges 3-for 4-one 5-night 6-because 7-of 8-a 9-show 10-a 11-bit 12-wrong 13-really 14-but 15-that 16-said 17-a 18-very 19-nice 20-hotel | {"units": [[0, 20]], "labels": [0]} |
[
"location hotel itself was excellent highly recommended",
"beds too small and mattress not too comfortable rooms are tiny"
] | [
1,
0
] | location hotel itself was excellent highly recommended beds too small and mattress not too comfortable rooms are tiny | 0-location 1-hotel 2-itself 3-was 4-excellent 5-highly 6-recommended 7-beds 8-too 9-small 10-and 11-mattress 12-not 13-too 14-comfortable 15-rooms 16-are 17-tiny | {"units": [[0, 6], [7, 17]], "labels": [1, 0]} |
[
"the bathroom in the lobby was very very dirty and unkept,",
"the variety of fruits in the breakfast"
] | [
0,
1
] | the bathroom in the lobby was very very dirty and unkept, the variety of fruits in the breakfast | 0-the 1-bathroom 2-in 3-the 4-lobby 5-was 6-very 7-very 8-dirty 9-and 10-unkept, 11-the 12-variety 13-of 14-fruits 15-in 16-the 17-breakfast | {"units": [[0, 10], [11, 17]], "labels": [0, 1]} |
[
"room said small but this was a joke it was so small"
] | [
0
] | room said small but this was a joke it was so small | 0-room 1-said 2-small 3-but 4-this 5-was 6-a 7-joke 8-it 9-was 10-so 11-small | {"units": [[0, 11]], "labels": [0]} |
[
"very clean great value for money liked the facilities",
"and the staff are not that friendly and also they did not tell you about hotel facilities and breakfast time and where it is when i arrived"
] | [
1,
0
] | very clean great value for money liked the facilities and the staff are not that friendly and also they did not tell you about hotel facilities and breakfast time and where it is when i arrived | 0-very 1-clean 2-great 3-value 4-for 5-money 6-liked 7-the 8-facilities 9-and 10-the 11-staff 12-are 13-not 14-that 15-friendly 16-and 17-also 18-they 19-did 20-not 21-tell 22-you 23-about 24-hotel 25-facilities 26-and 27-breakfast 28-time 29-and 30-where 31-it 32-is 33-when 34-i 35-arrived | {"units": [[0, 8], [9, 35]], "labels": [1, 0]} |
[
"paid for top room available in hotel hard uncomfortable bed executive lounge was closed on occasions for incidentals without prior warning overall poor value room given was not as promised by staff at time of clarifying booking we felt very disappointed,",
"the rooms are incredibly tired we were on the first floor in a standard room and the room was very old and worn the walls were stained the bathroom door had a big chip at the bottom the bathtub itself had a burn mark inside the hotel provides a non slip mat for the bath but it s a discoloured grey with yellow stains around the suction spots it wasn t particularly nice to use touch there was an unmanned express checkout desk but no explanation of what to do we were made to wait to checkout it had to be done manually via computer not ideal when pressed for time the wifi was quite poor kept cutting in and out it was difficult to plan our tours",
"as well as would have liked a breakfast included.",
"Food wasn t great but still ate a small breakfast",
"tired and scruffy in desperate need of a refurb,",
"missed a mini bar"
] | [
0,
0,
0,
0,
0,
0
] | paid for top room available in hotel hard uncomfortable bed executive lounge was closed on occasions for incidentals without prior warning overall poor value room given was not as promised by staff at time of clarifying booking we felt very disappointed, the rooms are incredibly tired we were on the first floor in a standard room and the room was very old and worn the walls were stained the bathroom door had a big chip at the bottom the bathtub itself had a burn mark inside the hotel provides a non slip mat for the bath but it s a discoloured grey with yellow stains around the suction spots it wasn t particularly nice to use touch there was an unmanned express checkout desk but no explanation of what to do we were made to wait to checkout it had to be done manually via computer not ideal when pressed for time the wifi was quite poor kept cutting in and out it was difficult to plan our tours as well as would have liked a breakfast included. Food wasn t great but still ate a small breakfast tired and scruffy in desperate need of a refurb, missed a mini bar | 0-paid 1-for 2-top 3-room 4-available 5-in 6-hotel 7-hard 8-uncomfortable 9-bed 10-executive 11-lounge 12-was 13-closed 14-on 15-occasions 16-for 17-incidentals 18-without 19-prior 20-warning 21-overall 22-poor 23-value 24-room 25-given 26-was 27-not 28-as 29-promised 30-by 31-staff 32-at 33-time 34-of 35-clarifying 36-booking 37-we 38-felt 39-very 40-disappointed, 41-the 42-rooms 43-are 44-incredibly 45-tired 46-we 47-were 48-on 49-the 50-first 51-floor 52-in 53-a 54-standard 55-room 56-and 57-the 58-room 59-was 60-very 61-old 62-and 63-worn 64-the 65-walls 66-were 67-stained 68-the 69-bathroom 70-door 71-had 72-a 73-big 74-chip 75-at 76-the 77-bottom 78-the 79-bathtub 80-itself 81-had 82-a 83-burn 84-mark 85-inside 86-the 87-hotel 88-provides 89-a 90-non 91-slip 92-mat 93-for 94-the 95-bath 96-but 97-it 98-s 99-a 100-discoloured 101-grey 102-with 103-yellow 104-stains 105-around 106-the 107-suction 108-spots 109-it 110-wasn 111-t 112-particularly 113-nice 114-to 115-use 116-touch 117-there 118-was 119-an 120-unmanned 121-express 122-checkout 123-desk 124-but 125-no 126-explanation 127-of 128-what 129-to 130-do 131-we 132-were 133-made 134-to 135-wait 136-to 137-checkout 138-it 139-had 140-to 141-be 142-done 143-manually 144-via 145-computer 146-not 147-ideal 148-when 149-pressed 150-for 151-time 152-the 153-wifi 154-was 155-quite 156-poor 157-kept 158-cutting 159-in 160-and 161-out 162-it 163-was 164-difficult 165-to 166-plan 167-our 168-tours 169-as 170-well 171-as 172-would 173-have 174-liked 175-a 176-breakfast 177-included. 178-Food 179-wasn 180-t 181-great 182-but 183-still 184-ate 185-a 186-small 187-breakfast 188-tired 189-and 190-scruffy 191-in 192-desperate 193-need 194-of 195-a 196-refurb, 197-missed 198-a 199-mini 200-bar | {"units": [[0, 200]], "labels": [0]} |
[
"good location good room for a couple teapot in room"
] | [
1
] | good location good room for a couple teapot in room | 0-good 1-location 2-good 3-room 4-for 5-a 6-couple 7-teapot 8-in 9-room | {"units": [[0, 9]], "labels": [1]} |
[
"decoration is nice",
"excellent selection at breakfast",
"quality hotel from moment of arrival to check out rooftop bar amazing will be returning as soon as possible",
"restaurant found waitressing staff breakfast just average ask for room away from park school sports sometimes intrusive.",
"The location is good breakfast is fresh and nice although the selection is not very good"
] | [
1,
1,
1,
0,
1
] | decoration is nice excellent selection at breakfast quality hotel from moment of arrival to check out rooftop bar amazing will be returning as soon as possible restaurant found waitressing staff breakfast just average ask for room away from park school sports sometimes intrusive. The location is good breakfast is fresh and nice although the selection is not very good | 0-decoration 1-is 2-nice 3-excellent 4-selection 5-at 6-breakfast 7-quality 8-hotel 9-from 10-moment 11-of 12-arrival 13-to 14-check 15-out 16-rooftop 17-bar 18-amazing 19-will 20-be 21-returning 22-as 23-soon 24-as 25-possible 26-restaurant 27-found 28-waitressing 29-staff 30-breakfast 31-just 32-average 33-ask 34-for 35-room 36-away 37-from 38-park 39-school 40-sports 41-sometimes 42-intrusive. 43-The 44-location 45-is 46-good 47-breakfast 48-is 49-fresh 50-and 51-nice 52-although 53-the 54-selection 55-is 56-not 57-very 58-good | {"units": [[0, 25], [26, 42], [43, 58]], "labels": [1, 0, 1]} |
[
"hotel just getting undue amount",
"gin bar was fab"
] | [
0,
1
] | hotel just getting undue amount gin bar was fab | 0-hotel 1-just 2-getting 3-undue 4-amount 5-gin 6-bar 7-was 8-fab | {"units": [[0, 4], [5, 8]], "labels": [0, 1]} |
[
"maybe the heating system was quite loud when on"
] | [
0
] | maybe the heating system was quite loud when on | 0-maybe 1-the 2-heating 3-system 4-was 5-quite 6-loud 7-when 8-on | {"units": [[0, 8]], "labels": [0]} |
[
"the tv remote did not function properly",
"nevertheless no hot water on the final day.",
"Location close to paddington station and underground friendly staff clean and comfortable"
] | [
0,
0,
1
] | the tv remote did not function properly nevertheless no hot water on the final day. Location close to paddington station and underground friendly staff clean and comfortable | 0-the 1-tv 2-remote 3-did 4-not 5-function 6-properly 7-nevertheless 8-no 9-hot 10-water 11-on 12-the 13-final 14-day. 15-Location 16-close 17-to 18-paddington 19-station 20-and 21-underground 22-friendly 23-staff 24-clean 25-and 26-comfortable | {"units": [[0, 14], [15, 26]], "labels": [0, 1]} |
[
"the staff were incredible i was given a hot cookie on arrival and departure a member of staff helped me to my room with my luggage and down to my car with it when i left the staff were consistently good even after i checked out and then returned for a coffee in the bar.",
"Room was a bit smelly when we arrived",
"too noisy it didn t said anywhere that a major construction was happening in the hotel tower impossible to sleep late",
"good location nice view friendly staff clean room comfortable bed"
] | [
1,
0,
0,
1
] | the staff were incredible i was given a hot cookie on arrival and departure a member of staff helped me to my room with my luggage and down to my car with it when i left the staff were consistently good even after i checked out and then returned for a coffee in the bar. Room was a bit smelly when we arrived too noisy it didn t said anywhere that a major construction was happening in the hotel tower impossible to sleep late good location nice view friendly staff clean room comfortable bed | 0-the 1-staff 2-were 3-incredible 4-i 5-was 6-given 7-a 8-hot 9-cookie 10-on 11-arrival 12-and 13-departure 14-a 15-member 16-of 17-staff 18-helped 19-me 20-to 21-my 22-room 23-with 24-my 25-luggage 26-and 27-down 28-to 29-my 30-car 31-with 32-it 33-when 34-i 35-left 36-the 37-staff 38-were 39-consistently 40-good 41-even 42-after 43-i 44-checked 45-out 46-and 47-then 48-returned 49-for 50-a 51-coffee 52-in 53-the 54-bar. 55-Room 56-was 57-a 58-bit 59-smelly 60-when 61-we 62-arrived 63-too 64-noisy 65-it 66-didn 67-t 68-said 69-anywhere 70-that 71-a 72-major 73-construction 74-was 75-happening 76-in 77-the 78-hotel 79-tower 80-impossible 81-to 82-sleep 83-late 84-good 85-location 86-nice 87-view 88-friendly 89-staff 90-clean 91-room 92-comfortable 93-bed | {"units": [[0, 54], [55, 83], [84, 93]], "labels": [1, 0, 1]} |
[
"noise from fans in bedroom",
"housekeeping cleaned the room well but didn t change my bed sheets so you need to make sure of that",
"similarly bedroom small breakfast slow"
] | [
0,
0,
0
] | noise from fans in bedroom housekeeping cleaned the room well but didn t change my bed sheets so you need to make sure of that similarly bedroom small breakfast slow | 0-noise 1-from 2-fans 3-in 4-bedroom 5-housekeeping 6-cleaned 7-the 8-room 9-well 10-but 11-didn 12-t 13-change 14-my 15-bed 16-sheets 17-so 18-you 19-need 20-to 21-make 22-sure 23-of 24-that 25-similarly 26-bedroom 27-small 28-breakfast 29-slow | {"units": [[0, 29]], "labels": [0]} |
[
"difficult to open the window for fresh air.",
"Breakfast was pricy for just having continental breakfast,",
"the reception staff is rude and not patient to answer queries the room is dark and tided and full of chemical cleansing smell no free wifi is provided at the room it is absolutely not worth for value,",
"nearness to railway station and football ground"
] | [
0,
0,
0,
1
] | difficult to open the window for fresh air. Breakfast was pricy for just having continental breakfast, the reception staff is rude and not patient to answer queries the room is dark and tided and full of chemical cleansing smell no free wifi is provided at the room it is absolutely not worth for value, nearness to railway station and football ground | 0-difficult 1-to 2-open 3-the 4-window 5-for 6-fresh 7-air. 8-Breakfast 9-was 10-pricy 11-for 12-just 13-having 14-continental 15-breakfast, 16-the 17-reception 18-staff 19-is 20-rude 21-and 22-not 23-patient 24-to 25-answer 26-queries 27-the 28-room 29-is 30-dark 31-and 32-tided 33-and 34-full 35-of 36-chemical 37-cleansing 38-smell 39-no 40-free 41-wifi 42-is 43-provided 44-at 45-the 46-room 47-it 48-is 49-absolutely 50-not 51-worth 52-for 53-value, 54-nearness 55-to 56-railway 57-station 58-and 59-football 60-ground | {"units": [[0, 53], [54, 60]], "labels": [0, 1]} |
[
"rooms were not comfortable the double room was very small had difficulty taking in the bags it should be converted into a single room"
] | [
0
] | rooms were not comfortable the double room was very small had difficulty taking in the bags it should be converted into a single room | 0-rooms 1-were 2-not 3-comfortable 4-the 5-double 6-room 7-was 8-very 9-small 10-had 11-difficulty 12-taking 13-in 14-the 15-bags 16-it 17-should 18-be 19-converted 20-into 21-a 22-single 23-room | {"units": [[0, 23]], "labels": [0]} |
[
"the room was very clean and nice with all needed facilities parking place is perfect overally a great experience",
"girl in executive lounge needed more training for simple requests looooong walk to elevator but too tired to change rooms teeny tiny trashcans in rooms with those annoying banging metal lids would certainly stay there again"
] | [
1,
0
] | the room was very clean and nice with all needed facilities parking place is perfect overally a great experience girl in executive lounge needed more training for simple requests looooong walk to elevator but too tired to change rooms teeny tiny trashcans in rooms with those annoying banging metal lids would certainly stay there again | 0-the 1-room 2-was 3-very 4-clean 5-and 6-nice 7-with 8-all 9-needed 10-facilities 11-parking 12-place 13-is 14-perfect 15-overally 16-a 17-great 18-experience 19-girl 20-in 21-executive 22-lounge 23-needed 24-more 25-training 26-for 27-simple 28-requests 29-looooong 30-walk 31-to 32-elevator 33-but 34-too 35-tired 36-to 37-change 38-rooms 39-teeny 40-tiny 41-trashcans 42-in 43-rooms 44-with 45-those 46-annoying 47-banging 48-metal 49-lids 50-would 51-certainly 52-stay 53-there 54-again | {"units": [[0, 18], [19, 54]], "labels": [1, 0]} |
[
"the location for wembley couldn t have been better we were allowed to check in earlier than agreed when we arrived earlier than expected",
"eggs benedict seemed coarsest put together a disappointment compared with the main hot breakfast choices laid out for us",
"moreover really friendly and helpful staff smart rooms and lobby",
"friendly staff very helpful excellent food looked after us very well we will be going back in the summer this trip was jan"
] | [
1,
0,
1,
1
] | the location for wembley couldn t have been better we were allowed to check in earlier than agreed when we arrived earlier than expected eggs benedict seemed coarsest put together a disappointment compared with the main hot breakfast choices laid out for us moreover really friendly and helpful staff smart rooms and lobby friendly staff very helpful excellent food looked after us very well we will be going back in the summer this trip was jan | 0-the 1-location 2-for 3-wembley 4-couldn 5-t 6-have 7-been 8-better 9-we 10-were 11-allowed 12-to 13-check 14-in 15-earlier 16-than 17-agreed 18-when 19-we 20-arrived 21-earlier 22-than 23-expected 24-eggs 25-benedict 26-seemed 27-coarsest 28-put 29-together 30-a 31-disappointment 32-compared 33-with 34-the 35-main 36-hot 37-breakfast 38-choices 39-laid 40-out 41-for 42-us 43-moreover 44-really 45-friendly 46-and 47-helpful 48-staff 49-smart 50-rooms 51-and 52-lobby 53-friendly 54-staff 55-very 56-helpful 57-excellent 58-food 59-looked 60-after 61-us 62-very 63-well 64-we 65-will 66-be 67-going 68-back 69-in 70-the 71-summer 72-this 73-trip 74-was 75-jan | {"units": [[0, 23], [24, 42], [43, 75]], "labels": [1, 0, 1]} |
[
"too modern too many staff by the entry.",
"Unfortunately the rooms with wheelchair accessible bathrooms didn t have beds that accommodated my needs but those without did it would be good if possible to have a mix of the two",
"staff were very friendly and helpful especially the evening barman was able to answer our questions about local facilities etc"
] | [
0,
0,
1
] | too modern too many staff by the entry. Unfortunately the rooms with wheelchair accessible bathrooms didn t have beds that accommodated my needs but those without did it would be good if possible to have a mix of the two staff were very friendly and helpful especially the evening barman was able to answer our questions about local facilities etc | 0-too 1-modern 2-too 3-many 4-staff 5-by 6-the 7-entry. 8-Unfortunately 9-the 10-rooms 11-with 12-wheelchair 13-accessible 14-bathrooms 15-didn 16-t 17-have 18-beds 19-that 20-accommodated 21-my 22-needs 23-but 24-those 25-without 26-did 27-it 28-would 29-be 30-good 31-if 32-possible 33-to 34-have 35-a 36-mix 37-of 38-the 39-two 40-staff 41-were 42-very 43-friendly 44-and 45-helpful 46-especially 47-the 48-evening 49-barman 50-was 51-able 52-to 53-answer 54-our 55-questions 56-about 57-local 58-facilities 59-etc | {"units": [[0, 39], [40, 59]], "labels": [0, 1]} |
[
"bed a bit lumpy but ok for just nights",
"the hotel was near the metro.",
"Single rooms are quite small i am m and the bed was a bit on the short side,",
"excellent choice at breakfast rooms spotlessly clean lovely cocktails at rooftop terrace bar staff professional very friendly",
"whereas perfectly comfortable spacious apartment"
] | [
0,
1,
0,
1,
1
] | bed a bit lumpy but ok for just nights the hotel was near the metro. Single rooms are quite small i am m and the bed was a bit on the short side, excellent choice at breakfast rooms spotlessly clean lovely cocktails at rooftop terrace bar staff professional very friendly whereas perfectly comfortable spacious apartment | 0-bed 1-a 2-bit 3-lumpy 4-but 5-ok 6-for 7-just 8-nights 9-the 10-hotel 11-was 12-near 13-the 14-metro. 15-Single 16-rooms 17-are 18-quite 19-small 20-i 21-am 22-m 23-and 24-the 25-bed 26-was 27-a 28-bit 29-on 30-the 31-short 32-side, 33-excellent 34-choice 35-at 36-breakfast 37-rooms 38-spotlessly 39-clean 40-lovely 41-cocktails 42-at 43-rooftop 44-terrace 45-bar 46-staff 47-professional 48-very 49-friendly 50-whereas 51-perfectly 52-comfortable 53-spacious 54-apartment | {"units": [[0, 8], [9, 14], [15, 32], [33, 54]], "labels": [0, 1, 0, 1]} |
[
"very convenient and right in the center for vacation next to metro nice restaurants safe and upscale area excellent choice for money"
] | [
1
] | very convenient and right in the center for vacation next to metro nice restaurants safe and upscale area excellent choice for money | 0-very 1-convenient 2-and 3-right 4-in 5-the 6-center 7-for 8-vacation 9-next 10-to 11-metro 12-nice 13-restaurants 14-safe 15-and 16-upscale 17-area 18-excellent 19-choice 20-for 21-money | {"units": [[0, 21]], "labels": [1]} |
[
"the excellent service the atomsphere"
] | [
1
] | the excellent service the atomsphere | 0-the 1-excellent 2-service 3-the 4-atomsphere | {"units": [[0, 4]], "labels": [1]} |
[
"the room was very spacious the metro was very close by as were lots of shops the car park underneath the hotel was excellent,",
"very nice hotel close to the underground shopping and restauraunts.",
"Very original hotel we liked all the details that make the change from the ordinary hotels well done we enjoyed the stay.",
"Location and layout cookies on arrival for my boy friendly professional and pleasant staff very welcoming.",
"Chose this hotel for its location in a quiet street opposite the opera but was impressed with lovely room great value for the area too.",
"The location was excellent the superior queen room was fantastic much like a suite with a kitchenette which was perfect for us traveling with a child there was also a large desk for work dining room service was good"
] | [
1,
1,
1,
1,
1,
1
] | the room was very spacious the metro was very close by as were lots of shops the car park underneath the hotel was excellent, very nice hotel close to the underground shopping and restauraunts. Very original hotel we liked all the details that make the change from the ordinary hotels well done we enjoyed the stay. Location and layout cookies on arrival for my boy friendly professional and pleasant staff very welcoming. Chose this hotel for its location in a quiet street opposite the opera but was impressed with lovely room great value for the area too. The location was excellent the superior queen room was fantastic much like a suite with a kitchenette which was perfect for us traveling with a child there was also a large desk for work dining room service was good | 0-the 1-room 2-was 3-very 4-spacious 5-the 6-metro 7-was 8-very 9-close 10-by 11-as 12-were 13-lots 14-of 15-shops 16-the 17-car 18-park 19-underneath 20-the 21-hotel 22-was 23-excellent, 24-very 25-nice 26-hotel 27-close 28-to 29-the 30-underground 31-shopping 32-and 33-restauraunts. 34-Very 35-original 36-hotel 37-we 38-liked 39-all 40-the 41-details 42-that 43-make 44-the 45-change 46-from 47-the 48-ordinary 49-hotels 50-well 51-done 52-we 53-enjoyed 54-the 55-stay. 56-Location 57-and 58-layout 59-cookies 60-on 61-arrival 62-for 63-my 64-boy 65-friendly 66-professional 67-and 68-pleasant 69-staff 70-very 71-welcoming. 72-Chose 73-this 74-hotel 75-for 76-its 77-location 78-in 79-a 80-quiet 81-street 82-opposite 83-the 84-opera 85-but 86-was 87-impressed 88-with 89-lovely 90-room 91-great 92-value 93-for 94-the 95-area 96-too. 97-The 98-location 99-was 100-excellent 101-the 102-superior 103-queen 104-room 105-was 106-fantastic 107-much 108-like 109-a 110-suite 111-with 112-a 113-kitchenette 114-which 115-was 116-perfect 117-for 118-us 119-traveling 120-with 121-a 122-child 123-there 124-was 125-also 126-a 127-large 128-desk 129-for 130-work 131-dining 132-room 133-service 134-was 135-good | {"units": [[0, 135]], "labels": [1]} |
[
"there was construction occurring which we didn t know about work started at am each day the bar restaurant had terrible service the hotel offered us complementary drinks and when we went to the bar to order a beer a cocktail we were told uts only beer wine or soft drinks included i asked for a cider and the server didn t know what i was asking for i then said ok just a riesling white wine please and he said he didn t think they had that either"
] | [
0
] | there was construction occurring which we didn t know about work started at am each day the bar restaurant had terrible service the hotel offered us complementary drinks and when we went to the bar to order a beer a cocktail we were told uts only beer wine or soft drinks included i asked for a cider and the server didn t know what i was asking for i then said ok just a riesling white wine please and he said he didn t think they had that either | 0-there 1-was 2-construction 3-occurring 4-which 5-we 6-didn 7-t 8-know 9-about 10-work 11-started 12-at 13-am 14-each 15-day 16-the 17-bar 18-restaurant 19-had 20-terrible 21-service 22-the 23-hotel 24-offered 25-us 26-complementary 27-drinks 28-and 29-when 30-we 31-went 32-to 33-the 34-bar 35-to 36-order 37-a 38-beer 39-a 40-cocktail 41-we 42-were 43-told 44-uts 45-only 46-beer 47-wine 48-or 49-soft 50-drinks 51-included 52-i 53-asked 54-for 55-a 56-cider 57-and 58-the 59-server 60-didn 61-t 62-know 63-what 64-i 65-was 66-asking 67-for 68-i 69-then 70-said 71-ok 72-just 73-a 74-riesling 75-white 76-wine 77-please 78-and 79-he 80-said 81-he 82-didn 83-t 84-think 85-they 86-had 87-that 88-either | {"units": [[0, 88]], "labels": [0]} |
[
"i didn t stay much only one day deserves to try it more"
] | [
0
] | i didn t stay much only one day deserves to try it more | 0-i 1-didn 2-t 3-stay 4-much 5-only 6-one 7-day 8-deserves 9-to 10-try 11-it 12-more | {"units": [[0, 12]], "labels": [0]} |
[
"breakfast was nicely done"
] | [
1
] | breakfast was nicely done | 0-breakfast 1-was 2-nicely 3-done | {"units": [[0, 3]], "labels": [1]} |
[
"the internet connection can be better the elevator doesn t reach all floors",
"our first room was not to our liking we paid a reasonable amount for and upgrade the following day and we were much happier",
"though very good location to explore amsterdam also to visit some of the many good restaurants staff excellent"
] | [
0,
0,
1
] | the internet connection can be better the elevator doesn t reach all floors our first room was not to our liking we paid a reasonable amount for and upgrade the following day and we were much happier though very good location to explore amsterdam also to visit some of the many good restaurants staff excellent | 0-the 1-internet 2-connection 3-can 4-be 5-better 6-the 7-elevator 8-doesn 9-t 10-reach 11-all 12-floors 13-our 14-first 15-room 16-was 17-not 18-to 19-our 20-liking 21-we 22-paid 23-a 24-reasonable 25-amount 26-for 27-and 28-upgrade 29-the 30-following 31-day 32-and 33-we 34-were 35-much 36-happier 37-though 38-very 39-good 40-location 41-to 42-explore 43-amsterdam 44-also 45-to 46-visit 47-some 48-of 49-the 50-many 51-good 52-restaurants 53-staff 54-excellent | {"units": [[0, 36], [37, 54]], "labels": [0, 1]} |
[
"very close to metro station nice neighborhood"
] | [
1
] | very close to metro station nice neighborhood | 0-very 1-close 2-to 3-metro 4-station 5-nice 6-neighborhood | {"units": [[0, 6]], "labels": [1]} |
[
"perfect location spacious"
] | [
1
] | perfect location spacious | 0-perfect 1-location 2-spacious | {"units": [[0, 2]], "labels": [1]} |
[
"don t like having to pay for water in room should be complimentary only costs p for a bottle.",
"Staff very accommodating when we were asked to change hotels due to hot water issue we explained that we really wanted to stay in the area and the front desk made an extra effort to find us a room at park grand kensington,",
"quite close to the train station and schoenbrunn palace was not overcrouded in december the kettle fridge and iron in the room were very useful",
"the staff were very unfriendly the breakfast was horrible and not worth it at all"
] | [
0,
1,
1,
0
] | don t like having to pay for water in room should be complimentary only costs p for a bottle. Staff very accommodating when we were asked to change hotels due to hot water issue we explained that we really wanted to stay in the area and the front desk made an extra effort to find us a room at park grand kensington, quite close to the train station and schoenbrunn palace was not overcrouded in december the kettle fridge and iron in the room were very useful the staff were very unfriendly the breakfast was horrible and not worth it at all | 0-don 1-t 2-like 3-having 4-to 5-pay 6-for 7-water 8-in 9-room 10-should 11-be 12-complimentary 13-only 14-costs 15-p 16-for 17-a 18-bottle. 19-Staff 20-very 21-accommodating 22-when 23-we 24-were 25-asked 26-to 27-change 28-hotels 29-due 30-to 31-hot 32-water 33-issue 34-we 35-explained 36-that 37-we 38-really 39-wanted 40-to 41-stay 42-in 43-the 44-area 45-and 46-the 47-front 48-desk 49-made 50-an 51-extra 52-effort 53-to 54-find 55-us 56-a 57-room 58-at 59-park 60-grand 61-kensington, 62-quite 63-close 64-to 65-the 66-train 67-station 68-and 69-schoenbrunn 70-palace 71-was 72-not 73-overcrouded 74-in 75-december 76-the 77-kettle 78-fridge 79-and 80-iron 81-in 82-the 83-room 84-were 85-very 86-useful 87-the 88-staff 89-were 90-very 91-unfriendly 92-the 93-breakfast 94-was 95-horrible 96-and 97-not 98-worth 99-it 100-at 101-all | {"units": [[0, 18], [19, 86], [87, 101]], "labels": [0, 1, 0]} |
[
"good restaurant comfortable bed,",
"lawns needed a bit of care ie mowing spa charges expensive use of pool should be included"
] | [
1,
0
] | good restaurant comfortable bed, lawns needed a bit of care ie mowing spa charges expensive use of pool should be included | 0-good 1-restaurant 2-comfortable 3-bed, 4-lawns 5-needed 6-a 7-bit 8-of 9-care 10-ie 11-mowing 12-spa 13-charges 14-expensive 15-use 16-of 17-pool 18-should 19-be 20-included | {"units": [[0, 3], [4, 20]], "labels": [1, 0]} |
[
"the room was a smaller than i thought it would be.",
"Do not remember anything bad.",
"The hotel was lovely very modern and staff couldn t have been more helpful sky bar was amazing and a wonderful place to have a drink and watch the sunset pool was a great addition after a long day touring the city,",
"upgraded on arrival great bed really comfortable.",
"To my right, the hostess stood over a busboy and hissed rapido, rapido as he tried to clear and re-set a table for six.",
"The roof pool is a really too small and there were only sunbeds the fitness room is also tiny"
] | [
0,
0,
1,
1,
0,
0
] | the room was a smaller than i thought it would be. Do not remember anything bad. The hotel was lovely very modern and staff couldn t have been more helpful sky bar was amazing and a wonderful place to have a drink and watch the sunset pool was a great addition after a long day touring the city, upgraded on arrival great bed really comfortable. To my right, the hostess stood over a busboy and hissed rapido, rapido as he tried to clear and re-set a table for six. The roof pool is a really too small and there were only sunbeds the fitness room is also tiny | 0-the 1-room 2-was 3-a 4-smaller 5-than 6-i 7-thought 8-it 9-would 10-be. 11-Do 12-not 13-remember 14-anything 15-bad. 16-The 17-hotel 18-was 19-lovely 20-very 21-modern 22-and 23-staff 24-couldn 25-t 26-have 27-been 28-more 29-helpful 30-sky 31-bar 32-was 33-amazing 34-and 35-a 36-wonderful 37-place 38-to 39-have 40-a 41-drink 42-and 43-watch 44-the 45-sunset 46-pool 47-was 48-a 49-great 50-addition 51-after 52-a 53-long 54-day 55-touring 56-the 57-city, 58-upgraded 59-on 60-arrival 61-great 62-bed 63-really 64-comfortable. 65-To 66-my 67-right, 68-the 69-hostess 70-stood 71-over 72-a 73-busboy 74-and 75-hissed 76-rapido, 77-rapido 78-as 79-he 80-tried 81-to 82-clear 83-and 84-re-set 85-a 86-table 87-for 88-six. 89-The 90-roof 91-pool 92-is 93-a 94-really 95-too 96-small 97-and 98-there 99-were 100-only 101-sunbeds 102-the 103-fitness 104-room 105-is 106-also 107-tiny | {"units": [[0, 15], [16, 64], [65, 107]], "labels": [0, 1, 0]} |
[
"we had a bit of light coming from the outside from the side of the shades acoustics can improve we heard the next room talking,",
"location moet restaurant kindness of employees"
] | [
0,
1
] | we had a bit of light coming from the outside from the side of the shades acoustics can improve we heard the next room talking, location moet restaurant kindness of employees | 0-we 1-had 2-a 3-bit 4-of 5-light 6-coming 7-from 8-the 9-outside 10-from 11-the 12-side 13-of 14-the 15-shades 16-acoustics 17-can 18-improve 19-we 20-heard 21-the 22-next 23-room 24-talking, 25-location 26-moet 27-restaurant 28-kindness 29-of 30-employees | {"units": [[0, 24], [25, 30]], "labels": [0, 1]} |
[
"clean and everybody was extremely courteous.",
"Location was okay a bit out of the centre but could take a tram and be in the city in min,",
"breakfast buffet could have been hotter"
] | [
1,
0,
0
] | clean and everybody was extremely courteous. Location was okay a bit out of the centre but could take a tram and be in the city in min, breakfast buffet could have been hotter | 0-clean 1-and 2-everybody 3-was 4-extremely 5-courteous. 6-Location 7-was 8-okay 9-a 10-bit 11-out 12-of 13-the 14-centre 15-but 16-could 17-take 18-a 19-tram 20-and 21-be 22-in 23-the 24-city 25-in 26-min, 27-breakfast 28-buffet 29-could 30-have 31-been 32-hotter | {"units": [[0, 5], [6, 32]], "labels": [1, 0]} |
[
"small room but we are in paris i didn t choose breakfast because it is usually expensive in hotels in paris and you can choose from several nearby places that offer it overall nothing really important to complain for",
"wifi cost is ridiculous",
"loved the property rooms beds very comfortable staff very friendly.",
"Premium hotel at a great location next to centraal station",
"and great location very clean with very friendly and helpful staff we would definitely stay here again"
] | [
0,
0,
1,
1,
1
] | small room but we are in paris i didn t choose breakfast because it is usually expensive in hotels in paris and you can choose from several nearby places that offer it overall nothing really important to complain for wifi cost is ridiculous loved the property rooms beds very comfortable staff very friendly. Premium hotel at a great location next to centraal station and great location very clean with very friendly and helpful staff we would definitely stay here again | 0-small 1-room 2-but 3-we 4-are 5-in 6-paris 7-i 8-didn 9-t 10-choose 11-breakfast 12-because 13-it 14-is 15-usually 16-expensive 17-in 18-hotels 19-in 20-paris 21-and 22-you 23-can 24-choose 25-from 26-several 27-nearby 28-places 29-that 30-offer 31-it 32-overall 33-nothing 34-really 35-important 36-to 37-complain 38-for 39-wifi 40-cost 41-is 42-ridiculous 43-loved 44-the 45-property 46-rooms 47-beds 48-very 49-comfortable 50-staff 51-very 52-friendly. 53-Premium 54-hotel 55-at 56-a 57-great 58-location 59-next 60-to 61-centraal 62-station 63-and 64-great 65-location 66-very 67-clean 68-with 69-very 70-friendly 71-and 72-helpful 73-staff 74-we 75-would 76-definitely 77-stay 78-here 79-again | {"units": [[0, 42], [43, 79]], "labels": [0, 1]} |
[
"so close to the train station we walked out of tower hill station and walked straight into the hotel the tower of london is across the road lots of little cafe s across the road along the river too",
"everything excellent location helpful and friendly staff nothing too much trouble lovely restaurant,",
"the hotel didn t know if our room was ready at p m a lot of standing around waiting for a room at this time of night the room was booked three months earlier"
] | [
1,
1,
0
] | so close to the train station we walked out of tower hill station and walked straight into the hotel the tower of london is across the road lots of little cafe s across the road along the river too everything excellent location helpful and friendly staff nothing too much trouble lovely restaurant, the hotel didn t know if our room was ready at p m a lot of standing around waiting for a room at this time of night the room was booked three months earlier | 0-so 1-close 2-to 3-the 4-train 5-station 6-we 7-walked 8-out 9-of 10-tower 11-hill 12-station 13-and 14-walked 15-straight 16-into 17-the 18-hotel 19-the 20-tower 21-of 22-london 23-is 24-across 25-the 26-road 27-lots 28-of 29-little 30-cafe 31-s 32-across 33-the 34-road 35-along 36-the 37-river 38-too 39-everything 40-excellent 41-location 42-helpful 43-and 44-friendly 45-staff 46-nothing 47-too 48-much 49-trouble 50-lovely 51-restaurant, 52-the 53-hotel 54-didn 55-t 56-know 57-if 58-our 59-room 60-was 61-ready 62-at 63-p 64-m 65-a 66-lot 67-of 68-standing 69-around 70-waiting 71-for 72-a 73-room 74-at 75-this 76-time 77-of 78-night 79-the 80-room 81-was 82-booked 83-three 84-months 85-earlier | {"units": [[0, 51], [52, 85]], "labels": [1, 0]} |
[
"did not change the bedsheets daily",
"hot chocolate available at the bar in the evening.",
"Struggled to log in the wifi for certain phones but on the other hand very fast internet",
"room smelt fusty until doors to terrace were opened top floor generally in need of redecorating as looking tired although i believe this is an ongoing process.",
"When we checked in we were given a dirty room which for a hotel as premium as this is very poor indeed we then had to wait for a room to be ready"
] | [
0,
0,
0,
0,
0
] | did not change the bedsheets daily hot chocolate available at the bar in the evening. Struggled to log in the wifi for certain phones but on the other hand very fast internet room smelt fusty until doors to terrace were opened top floor generally in need of redecorating as looking tired although i believe this is an ongoing process. When we checked in we were given a dirty room which for a hotel as premium as this is very poor indeed we then had to wait for a room to be ready | 0-did 1-not 2-change 3-the 4-bedsheets 5-daily 6-hot 7-chocolate 8-available 9-at 10-the 11-bar 12-in 13-the 14-evening. 15-Struggled 16-to 17-log 18-in 19-the 20-wifi 21-for 22-certain 23-phones 24-but 25-on 26-the 27-other 28-hand 29-very 30-fast 31-internet 32-room 33-smelt 34-fusty 35-until 36-doors 37-to 38-terrace 39-were 40-opened 41-top 42-floor 43-generally 44-in 45-need 46-of 47-redecorating 48-as 49-looking 50-tired 51-although 52-i 53-believe 54-this 55-is 56-an 57-ongoing 58-process. 59-When 60-we 61-checked 62-in 63-we 64-were 65-given 66-a 67-dirty 68-room 69-which 70-for 71-a 72-hotel 73-as 74-premium 75-as 76-this 77-is 78-very 79-poor 80-indeed 81-we 82-then 83-had 84-to 85-wait 86-for 87-a 88-room 89-to 90-be 91-ready | {"units": [[0, 91]], "labels": [0]} |
[
"difficult to find my room which was in a separate wing came in late and tired and got lost signage in the lift as opposed to outside would be helpful",
"likewise there was construction at the property and after pm the only food available is hamburger and club sandwich which is not of high quality",
"the room is not clean and it s very small for persons parking is too expensive bathroom is a collapse"
] | [
0,
0,
0
] | difficult to find my room which was in a separate wing came in late and tired and got lost signage in the lift as opposed to outside would be helpful likewise there was construction at the property and after pm the only food available is hamburger and club sandwich which is not of high quality the room is not clean and it s very small for persons parking is too expensive bathroom is a collapse | 0-difficult 1-to 2-find 3-my 4-room 5-which 6-was 7-in 8-a 9-separate 10-wing 11-came 12-in 13-late 14-and 15-tired 16-and 17-got 18-lost 19-signage 20-in 21-the 22-lift 23-as 24-opposed 25-to 26-outside 27-would 28-be 29-helpful 30-likewise 31-there 32-was 33-construction 34-at 35-the 36-property 37-and 38-after 39-pm 40-the 41-only 42-food 43-available 44-is 45-hamburger 46-and 47-club 48-sandwich 49-which 50-is 51-not 52-of 53-high 54-quality 55-the 56-room 57-is 58-not 59-clean 60-and 61-it 62-s 63-very 64-small 65-for 66-persons 67-parking 68-is 69-too 70-expensive 71-bathroom 72-is 73-a 74-collapse | {"units": [[0, 74]], "labels": [0]} |
[
"clenliness,",
"access to the millennium lounge and friendly staff,",
"the rooms were modern with air con the staff were very pleasant and attentive"
] | [
1,
1,
1
] | clenliness, access to the millennium lounge and friendly staff, the rooms were modern with air con the staff were very pleasant and attentive | 0-clenliness, 1-access 2-to 3-the 4-millennium 5-lounge 6-and 7-friendly 8-staff, 9-the 10-rooms 11-were 12-modern 13-with 14-air 15-con 16-the 17-staff 18-were 19-very 20-pleasant 21-and 22-attentive | {"units": [[0, 22]], "labels": [1]} |
[
"the corridors and bedrooms looked rather tired and dated main reception bar area restaurant very modern",
"furthermore we could not get the television to work the instructions were not that clear,",
"boiled eggs too hard",
"likewise the room was a bit hot i had forgotten there is no air conditioning in england,",
"there wasn t anything that i disliked about the hotel but most things were just average or above average tv was pretty average and the coffee was way below average but then the brits don t drink much coffee anyway",
"a little difficult to locate initially"
] | [
0,
0,
0,
0,
0,
0
] | the corridors and bedrooms looked rather tired and dated main reception bar area restaurant very modern furthermore we could not get the television to work the instructions were not that clear, boiled eggs too hard likewise the room was a bit hot i had forgotten there is no air conditioning in england, there wasn t anything that i disliked about the hotel but most things were just average or above average tv was pretty average and the coffee was way below average but then the brits don t drink much coffee anyway a little difficult to locate initially | 0-the 1-corridors 2-and 3-bedrooms 4-looked 5-rather 6-tired 7-and 8-dated 9-main 10-reception 11-bar 12-area 13-restaurant 14-very 15-modern 16-furthermore 17-we 18-could 19-not 20-get 21-the 22-television 23-to 24-work 25-the 26-instructions 27-were 28-not 29-that 30-clear, 31-boiled 32-eggs 33-too 34-hard 35-likewise 36-the 37-room 38-was 39-a 40-bit 41-hot 42-i 43-had 44-forgotten 45-there 46-is 47-no 48-air 49-conditioning 50-in 51-england, 52-there 53-wasn 54-t 55-anything 56-that 57-i 58-disliked 59-about 60-the 61-hotel 62-but 63-most 64-things 65-were 66-just 67-average 68-or 69-above 70-average 71-tv 72-was 73-pretty 74-average 75-and 76-the 77-coffee 78-was 79-way 80-below 81-average 82-but 83-then 84-the 85-brits 86-don 87-t 88-drink 89-much 90-coffee 91-anyway 92-a 93-little 94-difficult 95-to 96-locate 97-initially | {"units": [[0, 97]], "labels": [0]} |
[
"restaurant nit open for lunch.",
"Nothing at all perfect",
"however great location for gig at under the bridge it s practically next door the staff are friendly",
"on the other hand comfortable bed quiet room spa facilities tv quality and size proximity to tram metro"
] | [
0,
0,
1,
1
] | restaurant nit open for lunch. Nothing at all perfect however great location for gig at under the bridge it s practically next door the staff are friendly on the other hand comfortable bed quiet room spa facilities tv quality and size proximity to tram metro | 0-restaurant 1-nit 2-open 3-for 4-lunch. 5-Nothing 6-at 7-all 8-perfect 9-however 10-great 11-location 12-for 13-gig 14-at 15-under 16-the 17-bridge 18-it 19-s 20-practically 21-next 22-door 23-the 24-staff 25-are 26-friendly 27-on 28-the 29-other 30-hand 31-comfortable 32-bed 33-quiet 34-room 35-spa 36-facilities 37-tv 38-quality 39-and 40-size 41-proximity 42-to 43-tram 44-metro | {"units": [[0, 8], [9, 44]], "labels": [0, 1]} |
[
"we asked for an adaptor for our electronic devices to be charged but hotel could not provide"
] | [
0
] | we asked for an adaptor for our electronic devices to be charged but hotel could not provide | 0-we 1-asked 2-for 3-an 4-adaptor 5-for 6-our 7-electronic 8-devices 9-to 10-be 11-charged 12-but 13-hotel 14-could 15-not 16-provide | {"units": [[0, 16]], "labels": [0]} |
[
"although the breakfast is excellent it is quite expensive pounds.",
"Valet parking a bit expensive considering the main parking is in the nearby mall",
"furthermore breakfast no fish offered for meat non eaters in the evening the variety of dishes for ordering to the room is very limited shall not be like this in,",
"good breakfast excellent bedroom preffered a little more buzz around the bar staff very at tentative.",
"Breakfast overpriced my son only eats cereal and i was still charged ridiculously priced for weetabix wen i queried price i was told that was the price i had to pay regardless and there was of us in a triple rom but we only had amenities for two people i e cups towels shower toiletries"
] | [
0,
0,
0,
1,
0
] | although the breakfast is excellent it is quite expensive pounds. Valet parking a bit expensive considering the main parking is in the nearby mall furthermore breakfast no fish offered for meat non eaters in the evening the variety of dishes for ordering to the room is very limited shall not be like this in, good breakfast excellent bedroom preffered a little more buzz around the bar staff very at tentative. Breakfast overpriced my son only eats cereal and i was still charged ridiculously priced for weetabix wen i queried price i was told that was the price i had to pay regardless and there was of us in a triple rom but we only had amenities for two people i e cups towels shower toiletries | 0-although 1-the 2-breakfast 3-is 4-excellent 5-it 6-is 7-quite 8-expensive 9-pounds. 10-Valet 11-parking 12-a 13-bit 14-expensive 15-considering 16-the 17-main 18-parking 19-is 20-in 21-the 22-nearby 23-mall 24-furthermore 25-breakfast 26-no 27-fish 28-offered 29-for 30-meat 31-non 32-eaters 33-in 34-the 35-evening 36-the 37-variety 38-of 39-dishes 40-for 41-ordering 42-to 43-the 44-room 45-is 46-very 47-limited 48-shall 49-not 50-be 51-like 52-this 53-in, 54-good 55-breakfast 56-excellent 57-bedroom 58-preffered 59-a 60-little 61-more 62-buzz 63-around 64-the 65-bar 66-staff 67-very 68-at 69-tentative. 70-Breakfast 71-overpriced 72-my 73-son 74-only 75-eats 76-cereal 77-and 78-i 79-was 80-still 81-charged 82-ridiculously 83-priced 84-for 85-weetabix 86-wen 87-i 88-queried 89-price 90-i 91-was 92-told 93-that 94-was 95-the 96-price 97-i 98-had 99-to 100-pay 101-regardless 102-and 103-there 104-was 105-of 106-us 107-in 108-a 109-triple 110-rom 111-but 112-we 113-only 114-had 115-amenities 116-for 117-two 118-people 119-i 120-e 121-cups 122-towels 123-shower 124-toiletries | {"units": [[0, 53], [54, 69], [70, 124]], "labels": [0, 1, 0]} |
[
"lovely hotel staff very helpful great location",
"feels more like star hotel breakfast could be improved on the products quality very noisy cleaning ladies in the mornings rooms smelled old"
] | [
1,
0
] | lovely hotel staff very helpful great location feels more like star hotel breakfast could be improved on the products quality very noisy cleaning ladies in the mornings rooms smelled old | 0-lovely 1-hotel 2-staff 3-very 4-helpful 5-great 6-location 7-feels 8-more 9-like 10-star 11-hotel 12-breakfast 13-could 14-be 15-improved 16-on 17-the 18-products 19-quality 20-very 21-noisy 22-cleaning 23-ladies 24-in 25-the 26-mornings 27-rooms 28-smelled 29-old | {"units": [[0, 6], [7, 29]], "labels": [1, 0]} |
[
"the juice",
"nevertheless everything location staff bed size of the room restaurants",
"there is nothing i can fault about this hotel"
] | [
0,
1,
0
] | the juice nevertheless everything location staff bed size of the room restaurants there is nothing i can fault about this hotel | 0-the 1-juice 2-nevertheless 3-everything 4-location 5-staff 6-bed 7-size 8-of 9-the 10-room 11-restaurants 12-there 13-is 14-nothing 15-i 16-can 17-fault 18-about 19-this 20-hotel | {"units": [[0, 1], [2, 11], [12, 20]], "labels": [0, 1, 0]} |
[
"really stylish room and location was great",
"this was our second stay at this luxury hotel the hotel offers sophistication comfort and relaxation rooms are elegantly decorated and quiet attention to detail and constant interaction with guests set this hotel apart from the others and make for a pleasant hotel stay dining in the hotel s restaurants is always a real treat the food and wine are exquisite and service is excellent",
"great location to celebrate year anniversary the hotel was wry nice to give us a bouquet of flowers and a small cake the room is large very large for amsterdam centre and the hotel is pico bello",
"the bed was very big and the breakfast was lovely close proximity to paddington underground"
] | [
1,
1,
1,
1
] | really stylish room and location was great this was our second stay at this luxury hotel the hotel offers sophistication comfort and relaxation rooms are elegantly decorated and quiet attention to detail and constant interaction with guests set this hotel apart from the others and make for a pleasant hotel stay dining in the hotel s restaurants is always a real treat the food and wine are exquisite and service is excellent great location to celebrate year anniversary the hotel was wry nice to give us a bouquet of flowers and a small cake the room is large very large for amsterdam centre and the hotel is pico bello the bed was very big and the breakfast was lovely close proximity to paddington underground | 0-really 1-stylish 2-room 3-and 4-location 5-was 6-great 7-this 8-was 9-our 10-second 11-stay 12-at 13-this 14-luxury 15-hotel 16-the 17-hotel 18-offers 19-sophistication 20-comfort 21-and 22-relaxation 23-rooms 24-are 25-elegantly 26-decorated 27-and 28-quiet 29-attention 30-to 31-detail 32-and 33-constant 34-interaction 35-with 36-guests 37-set 38-this 39-hotel 40-apart 41-from 42-the 43-others 44-and 45-make 46-for 47-a 48-pleasant 49-hotel 50-stay 51-dining 52-in 53-the 54-hotel 55-s 56-restaurants 57-is 58-always 59-a 60-real 61-treat 62-the 63-food 64-and 65-wine 66-are 67-exquisite 68-and 69-service 70-is 71-excellent 72-great 73-location 74-to 75-celebrate 76-year 77-anniversary 78-the 79-hotel 80-was 81-wry 82-nice 83-to 84-give 85-us 86-a 87-bouquet 88-of 89-flowers 90-and 91-a 92-small 93-cake 94-the 95-room 96-is 97-large 98-very 99-large 100-for 101-amsterdam 102-centre 103-and 104-the 105-hotel 106-is 107-pico 108-bello 109-the 110-bed 111-was 112-very 113-big 114-and 115-the 116-breakfast 117-was 118-lovely 119-close 120-proximity 121-to 122-paddington 123-underground | {"units": [[0, 123]], "labels": [1]} |