Datasets:

adamamer20

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synthetic-sentiment-segmentation

like 0

size of rooms and bathroom exceptional best beds and pillows ever staff friendly and very helpful. The decoration wasn t to my taste and the room was small but i booked for the price and would have taken a smaller room if it had been cheaper i was happy and would return

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ordered room service the person who took my order sounded exasperated with me for confirming my order was correct. The room was very nice and good value for money perhaps one or two more condiments in the room would have been nice. Forced to have another room as i have kids genral policy for the hotel as mentioned in booking all children below are welcomed so i stayed in one room and my family in the other room, location cleanliness staff view room

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the breakfast choice and staff, breakfast could have more varieties though it s nice

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for a star hotel it wasn t up to standard additionally fresh milk for tea coffee

0-for 1-a 2-star 3-hotel 4-it 5-wasn 6-t 7-up 8-to 9-standard 10-additionally 11-fresh 12-milk 13-for 14-tea 15-coffee

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the hotel was centrally located walking distance to doumo square famous shopping streets and buildings we didnt need metro bus or taxi central train station was within walking distance and it made easier get to the airport the staff were very helpful friendly and kind we have not experienced any negativity or problem the breakfast was fresh and attentive wifi was really nice i recommend this hotel location was perfect and safe. Pol at reception is the most helpful man ever the bed is so comfortable best sleep ever excellent wifi all in the hotel lovely gym so clean loved having a swimming pool too. We had a lovely room which overlooked the marina excellent location for beach or town loads of bars and restaurants nearby shower room was different all black and mirrors but the shower and water pressure were excellent it was my husbands birthday whilst we were there and they delivered us a cake and lovely bottle of cava which was a lovely surprise wifi brilliant would definitely stay again. The personnel was friendly and the room was very comfortable and cozy i will definitely revisit this hotel

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the electric kettle wasnt functioning too well keeps on boiling despite it reaches the boiling point n i had asked the reception in the morning to replace one for me when i returned to the room in the evening the kettle had been taken away but no replacement was made followed up with the reception n they told me that no replacement is available actually this surprised me a bit i therefore requested them to bring back the original one so that i can continue to have hot water in the room n they said they will try to find it but at the end they didnt bring it back to me nor revert to me even if they couldnt find it

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i loved the modern room and very comfortable bed fantastic shower too breakfast was amazing so much variety and pleasant staff similarly old bathroom dust in aircondition and dust in grid above the door a tad noisy but they give you ear plugs for free room insulation could be a bit better since when is cold you can feel a chill through the window although you have ac and no real negative issues only thing to mention if room is booked for guests as in our case adjust cups and crockery to reflect this although seems to be a common oversight for all hotel groups

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breakfast totally below standard housekeeping concierge service and non stability in providing the services walking distance to lords abbey road other attractions in the baker street area staff was super helpful and very accommodating it was my friend s birthday they made a special effort with a birthday cake on arrival in the room which was a lovely surprise, breakfast just fine good location in addition clean easy access to city centre staff very helpful when we first checked in all amenities you needed were there even had toiletries provided

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the rooms were extremly small i broke a toe in the bed leg, great location excellent staff and a lovely quiet but friendly hotel nice breakfast too in addition not worth it very dirty waste of money

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there where no wifi the phone ringing every night at and am the room window was opened directly to the public street so no privacy and the staff was not educated location of hotel was excellent with transport links to rest of city right on the doorstep and most attractions in walking distance we were upgraded to a lovely room overlooking the square with complimentary cava and strawberries as it was my husband s birthday staff were extremely helpful and friendly bed comfy room quiet and the shower was excellent but great location staff courteous clean and tidy room great room more than expected in addition location safe area closed to metro and turistic shopping area sraff and facilities

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the television in our bathroom didnt work which was disappointing but minor, breakfast starts too late for my trips always catching the am bus to linate, room was very nice staff very friendly and helpful. Room was extremely small windows were very dirty over priced for the facilities not a star hotel more like a star, work going on tied up the only elevator frequently

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wifi didn t work can t believe and very small room

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the view spa the relaxing environment very comfortable beds with lovely cotton sheets good size bedroom very helpful staff who changed our room to accommodate husbands disability great breakfast the service location and comfort, for business in schoenbrunn excellent location min walk from u schoenbrunn very comfortable business category room with large bed wifi and breakfast breakfast buffet was really good fresh and delicious service and friendliness of staff deserves extra bonus if you are looking for some vienna traditional restaurant don t choose anything than the famous plachutta in hietzing which is less than km away and try the tafelspitz nowhere else ever found better than there

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breakfast was overprotect and good location able to send mail from front desk. Excellent staff greeting and upgraded without question due to the amount of luggage we were carrying as we were driving through europe skiing the hotels suggestion

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great bed very trendy features and amazingly clean. Very poor dinner with tasteless food staff was very helpful and friendly especially night reception hailu that recognised us imigatly

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the stay was not long enough, absence of a health spa was very disappointing had to source outside for workout. Room clean comfortable staff were very helpful furthermore colour scheme rather uninteresting decent sized towels in the modern bathroom

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location walking distance from the city center and friendly staff conversely nuthing, bar service is extremely slow. Reception staff so helpful when we came back on our anniversary we had wine and chocolates what a lovely surprise and the hotel restaurant staff were very poor and unattentive i waited over minutes to be acknowledged i had to ask for my drinks after my meal had been served the wrong drinks were brought out without even an apology they did not once check back on me throughout the meal and i than had to ask for my bill and than waited another minutes to receive it very average service which is chalk and cheese to the service i received at the hoxton in amsterdam biscuits in the room were lovely cleaning staff were friendly

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the gym was in very poor condition and it seems like they never clean it. Very small chamber with less than squaremeter bedroom very small bathroom with less than squaremeter plus shower similarly the shower in the tub was a bit tricky since the tub is so narrow conversion to simply a shower stall may be most appropriate conversely staff very friendly and always happy to help the location of the hotel is minutes walk from the centre nice clean and spacious rooms

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smelt strongly of shake and vac bedroom had little moths in it very poor ventilation. The shower leaked out the side and the room was small with some plug sockets not working. The double room is too small the toilet of room is tooooo small to even wash i was super disappointed by it specially that i was in a room with a bigger toilet and i moved to the same room just with separated beds and i paid more to upgrade but the size of was more like a downgrade to be honest i was sad about it

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the transfers were a bit overpriced and didn t want to accept amex at first

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room was not ready when we arrived however we communicated earlier that s ok in principle but did not seem pollite not to inform us till check in and everything completed and the payment is done a little expensive not enough sitting area only one armchair not nice view from room at back side no balcony

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excellent breakfast comfortable beds and efficient hot water pot for coffee very helpful and friendly employees at front desk

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parking was over priced valet parking, hotel was new and comfortable location is very good and close to underground station and several pubs around the hotel rooms are spacious which is unlike most of the hotels in london centre area as well as per person for a bath robe for the spa the bed was more like a camp bed nonetheless the location was not great too far from the town centre cafes restaurants and bars the location was not great too far from the town centre cafes restaurants and bars the lift was out of order for days and my room was on the floor the price that we paid for it was a bit overrated the hotel obviously needs more reconstruction the rooms are not as beautiful as they are on the photos and even the hallways are very creaky be aware that a night will be charged blocked if you are paying with a debit card i wish that was elaborated as soon as i came up to the front desk the lady checking us in gave us a wrong overall amount

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japanese them through toy hotel was impressive fabulous japanese restaurant downstairs though london prices of course v good quality fittings in bedroom and bathroom not usual hotel shabby standard as well as i would have liked more room service availability. Every thing is nice. Shower powerful and glass panel too small so toilet often wet after showering breakfast runs out of croissant often extra sofa bed in suite supposed for third adult not even due to different levels of sofa mattress couple of minor issues i had was an annoying green light in the bedroom that never switched off and being close to the elevator which would make noise during the night both of which were bothersome but i didn t complain about it as i don t think anything could have been done short of me moving rooms otherwise all good

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some of the staff were a little casual but one or two more than made up for it. Near kensington high street close to bus and tube, too much noise could be heard from neighbours and people chatting on the corridor the windows in our room weren t double glazed so the noise of blue light sirens disturbed us throughout night it was also quite cold as the heating wasn t on but i think this is due to ongoing building work. Location was great very central still managed to sleep well conversely it was a large room and had its own small kitchenette with a coffee maker and free wifi located close to public transport and shopping etc it was good value though and close to lots of restaurants and near the university precinct

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room was v comfortable clean breakfast is great staff very helpful uncomfy bed very tiny shower average welcome and no explanation at all for how the room worked twice both our cards would not work to open our door and we had to reactivate them at the reception had to activate the internet again with a code daily, room with balcony is quite small in personal opinion although the balcony itself is big we picked a different room for our extra night which was amazing staff were more than happy to oblige couldnt fault anything

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the close proximity to wembley stadium for our stadium tour parking special price through hotel and not far from the designer outlet shopping centre cineworld. The location of the hotel is excellent basically walking distance from all the main attractions and meeting venues the staff where nice and provided all the necessary assistance too cool vibe in bar and ground floor area clean room with great decor friendly staff great location will be back again i am sure on the other hand changed rooms because bed in first room had springs sticking out this was done without issue but left us thinking that if they know the bed is dreadful they should replace it air con quieter

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proximity to pancras to catch morning eurostar in addition the chinese restaurant was excellent proximity to victoria station for onward travel is excellent, when we arrived we were told that we d been upgraded to a junior suite with breakfast included the suite was lovely had a view of the thames and even came with a complementary bottle of bubbles and some chocolates the breakfast was excellent and we would be very happy to stay again the staff were very helpful so absolutely no complaints from us

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large comfortable room and bathroom hotel very close to duomo the spa was great the staff was really welcoming and the bed was so comfortable moreover location near a transport hub this easy access to central amsterdam very new and clean and the lobby was cosy for pre checkin or pro check out. Very price drink food because i spent lots money to stay at hotel still pay all drink food very expensive whereas i don t like the view of the room small lobby

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all staff interacted with were friendly room was comfortable and we were able to control room temperature which was nice location was excellent for us, alcahol free hotel was not mentioned, the pillows are not comfortable a lot of dust in the room be careful do not let them deceive you all the executive rooms are with breakfast included in the room rate it s free access to the lounge and we where charged for a breakfast that we never booked or received but only charged us when we had left the hotel this is twice it happened also i tried to claim our accor rewards to find they had been put back to zero so never received them we have being using that hotel as we have family living in that area we will never use it again so please take us off all mailing lists and don t contact us again i rang the hotel to tell them not to send me any details and take me off all mailing lists and guess what i get this email you really do listen to your customers please no more thank you and goodbye don t contact me again

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small room and small bed noisy room facing the square

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the room was tiny to open the window you had to lie on the bed and opening the wardrobe meant you obscured the tv many travellers have said this before so be warned the air conditioner was symbolic it made a noise but did no cooling it being early summer the top floor room overlooking a courtyard had very little airflow which meant getting a night s sleep was a very difficult they didn t have the key available to use the safe

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great location views of big ben from the hotel staff very pleasant there was no remote in the room rang down to reception and it was sorted within minutes and then the reception telephone to ensure we had received the remote we have already booked for this year a really nice hotel and the rooms are very spacious with all amenties and it is really quiet really nice breakfast. The flooring in the rooms and the coating on the sinks were poor quality and flaking off in addition fantastic location and super friendly staff on the front desk my room was only small but perfectly comfortable breakfast was simple but perfect local restaurants a great particularly the caesar next door great pizza and pasta and l arc down the hill try the home made rum on the plus side the room was very clean serviced ever day comfortable beds great shower food in the restaurant was good. Friendly staff good with children, staff on the front desk we re very welcoming

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it would have helped to have a choice of a continental grab and go set price breakfast some days to aid beating the lines at tourist sites although there were places nearby for that, queues at check in problem with entry to one room queues for breakfast so did not have breakfast in hotel. Someone smoking in one of the rooms got smell through airconditioner on day of our stay, the first room we got probably the worst room of the hotel we can hear some noise from door opening closing all day all night aircon really loud noise toilet did not flush properly in bedroom more than light bulbs did not work which make a room really dim the second night we ask for a room change on a higher floor and non of that problems remain and we were happy also no free internet in the room only in the lobby nevertheless nice comfortable traditional hotel good value for central location

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room is tiny zero soundproofing of wc as the door is glass and is m away from the bed key card for the building wouldn t work and had to change it twice a day which meant crossing the road to go to the reception, the bed is too short only cm

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breakfast was good with plenty of choice the location is good and walking distance to coventry garden and tube stations, a great place to stay which is close to the station and within walking distance to public transportation and the old city district very enthusiastic staff clean and has a great sky bar within the same building also front desk staff anastasia gave excellent suggestions and recommendations

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staff were extremely friendly and helpful free upgrade great decor handy location very helpful staff excellent customer service although tired room filthy windows and frames second part windows wouldn t close very poor for a star it s really a star with star prices, good modern hotel the staff helpful victor went to find short cuts to places also told us of hidden places like the water bus, car park a bit of a distance away

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location excellent for our purpose staff very very friendly and eager to please decided to have breakfast on wakingup in the morning we did not book in or pay for breakfast on booking in no problems breakfast very good value for money and when checking out we were even given a bottle of water for our onward journey the whole building was excellent and reminded me of the standards of years ago staff are pleasant and go out of their way to ensure guests are comfortable. The view from the emperor suite was amazing the music all over the suite included the bathroom with the bath spa really close to metro station close to super market and some restaurants and cafes comfort, the constant noise also don t waste your time trying to book direct as it is never cheaper all you ll get is excuse after excuse

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internet is not good in the room narrow and a bit claustrophobic corridor to reach

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my room was located on the first floor right above the hotel s bar where they played loud music all night which made it impossible to sleep with all that noise

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the room was nice but a bit small only see through or blackout curtains. Poor breakfast bad internet connection very expensive comparing for what you get, i was disappointed with the size of the room given that it was supposed to be a deluxe double room luckily we were only staying overnight i wouldn t have liked to have been staying for longer with such limited space we also thought there was a restaurant at the hotel it was pouring with rain and we didn t really want to venture out the receptionist recommended a good italian restaurant within walking distance but she did not encourage us to eat at the hotel bar nevertheless reciption ofguests as well as no ac the window in the bathroom no open too hot in the room likewise this is always my first choice you can t beat the location close to the underground metro tram and the center

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manager julia was extremely kind and helpful in changing the room since in our we did not have hot water concierge dale was very kind staff was very friendly and accommodating hotel brand new and modern

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i really cannot think of anything at the moment the room was a little impersonal as we could hear noise from neighbouring rooms so i m sure they could hear us also when down for breakfast towards the end of service several guests were i felt they wanted to clear up more than allow the guests to enjoy breakfast with the same quality as guests who went for breakfast earlier very small room which is okay for paris in general no heating in wc extremely cold floor very unpleasant really bad windows they block neither sounds nor wind coming from nice paris street furthermore i have never stayed in a nosier hotel room in over years it would probably have been quieter if i had slept on the roof. Breakfasts were very good however on weekends there is a queue and you may well have to wait a while able to walk to the city area in minutes public transport and laundry close by nice restaurant on site for a a la carte meal and always had a hot shower and friendly staff studio room on two levels was okay but again narrow stairs to be aware of

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i liked a lot the staff the breakfast the bed the position near to shepherd s bush and huge westfield. Housekeeping woke us up early on the morning of departure could do with a little extra sound proofing between bedrooms. The reception staff were not the greatest and the spa staff were it around to help, laundry expensive

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can t beat the location and staff was very accommodating amazing breakfast which we ate in the hotel s beautiful garden

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i was annoyed to discover that two bills we paid were converted into gbp and not paid in eur the receipts show cardholder has chosen to pay in gbp we were not asked and we did not agree to pay in gbp, excellent decor in the rooms and we ll equipped they gave my husband a small gift for his special birthday. The hotel atmosphere was amazing and the staff were very friendly welcoming the fresh flowers made the hotel smell beautful

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did not like the stairs in the room which led to the bathroom and the room was very small good job we did not stay for any longer than nights also the food and drink was a little on the expensive side, totally foreign staff with poor english with no smiles additionally staff very unfriendly on reception furthermore only one male staff is willing to answer questions the rest of ladies are reluctant to answer your questions, having staff knocking on door at am for cleaning purposes when vacation of room was until pm very poor television service

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the hotel itself was fabulous and the staff could not have been more helpful free non alcoholic mini bar with drinks chocolate and biscuits it was super clean which is important to us and we had suites and double and the standard was all the same great our party was mum dad year old year old and two grans in s and we were all catered for we ate in the minories cau thai square and were all different and al yummy but don t forget your wallet for thai square we are going to london in september and have already booked into this hotel it was so good amazing how close you are next to the arena the room are very big and the beds very comfy, location was convenient close to a metro station and a minute walk to the eiffel tower staff was friendly our room was comfortable with a view of the seine wifi was fast, location was excellent and staff very friendly upgraded to a suite which was really special as it was my birthday couldn t fault it in any way thankyou so much

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the staff were extremely helpful and upon arrival you get a free warm chocolate cookie enough to win over anyone s heart yet no problems really the breakfast area is small and in the warm sun which might be okay in colder months still was slightly noisy the hotel rooms could hear people quite a lot but only that problem the rest was amazing great room and great staff. Very small and old room poor facilities in the room tv hardly worked remote hardly worked also and they insisted on leaving it as is no where in the world this is s stars hotel would give it stars. Cleaners loitering around rooms waiting for guests to check out early so they could go home earlier very noisy shouldn t be starting to clean rooms at am check out is noon have respect for guests who enjoy their sleep like me, nice hotel with a good atmosphere

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staff not cooperative called times to get complimentary bottles of water which must be in the room upon arrival not connect the phone if you called a wrong extension it is quite pricey though for a short trip and travelling with my infant it is worth it the shower drainage smelt a little bad, hotel was beautiful and location excellent room was very comfortable and clean

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beds very comfy staff polite and helpful moreover the place was overpriced we got a good deal however if we had paid normal asking price i would have been upset to pay that much for that service breakfast per head per morning loved everything about this hotel the room was very nice clean and cosy i had a beautiful view from my windows overlooking the volkskirche the location was very good some waking distance from the centre but that was a pleasant walk and the metro station just min away. Great place to stay staff very friendly and helpful, the lobby the breakfast room and corridors could be more tasteful

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really poor mattress, maid never cleaned the room to the standard i would have expected price comfy bed very clean and nice looking room with a good bed and good pillows the bathroom was very nice it had a great rain shower there was free snacks in the bar during the day we especially enjoyed a nice cup of soup there the breakfast had a very nice variety of food and a good selection of healthy food vegetables and fruits which we appreciated the a la minute prepared omelet with veggies was also a nice start of the day the gym is equipped with new easy to use machines there is a water suspenser you can use for free ideal when working out the location of the hotel is superb in the middle of the center close to cathedral but on a quiet street it was an ideal location for getting to know the city because many things are close enough to do by foot friendly personnel

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the staff was personable and incredibly helpful they met our every need and far beyond we truly felt at home every time we entered and exited the lobby pillows were flat, great location breakfast bed facilities in room likewise marble surfaces in room quite badly water marked. Luxury hotel in superb location staff very attentive

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the friendliness and courtesy of all the staff and the quality of the hotel its location was good for visiting london housekeeping came in late to our room the first day we told them it was ok and there was nothing to clean yet so we took towels and papers and then it looks like they took advantage of it that we were easy going about it long story short we took towels from the housekeeper till the last night than we asked them to tend for our room so out of the nights we stayed we had our room clean once out the time we checked in we requested early check in and did not receive the room we paid for as one was not ready so had to settle for a twin room

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very friendly staff at desk concierge etc quite accomdating at bill paying overall they are doing it right also the property was elegant and in a great location for our daily agenda we would easily stay here again nevertheless clean and comfortable excellent staff nevertheless the room was small but we have booked the small double room

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the parking charges for one night because of a show a bit wrong really but that said a very nice hotel

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location hotel itself was excellent highly recommended beds too small and mattress not too comfortable rooms are tiny

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the bathroom in the lobby was very very dirty and unkept, the variety of fruits in the breakfast

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room said small but this was a joke it was so small

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very clean great value for money liked the facilities and the staff are not that friendly and also they did not tell you about hotel facilities and breakfast time and where it is when i arrived

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paid for top room available in hotel hard uncomfortable bed executive lounge was closed on occasions for incidentals without prior warning overall poor value room given was not as promised by staff at time of clarifying booking we felt very disappointed, the rooms are incredibly tired we were on the first floor in a standard room and the room was very old and worn the walls were stained the bathroom door had a big chip at the bottom the bathtub itself had a burn mark inside the hotel provides a non slip mat for the bath but it s a discoloured grey with yellow stains around the suction spots it wasn t particularly nice to use touch there was an unmanned express checkout desk but no explanation of what to do we were made to wait to checkout it had to be done manually via computer not ideal when pressed for time the wifi was quite poor kept cutting in and out it was difficult to plan our tours as well as would have liked a breakfast included. Food wasn t great but still ate a small breakfast tired and scruffy in desperate need of a refurb, missed a mini bar

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good location good room for a couple teapot in room

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decoration is nice excellent selection at breakfast quality hotel from moment of arrival to check out rooftop bar amazing will be returning as soon as possible restaurant found waitressing staff breakfast just average ask for room away from park school sports sometimes intrusive. The location is good breakfast is fresh and nice although the selection is not very good

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hotel just getting undue amount gin bar was fab

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maybe the heating system was quite loud when on

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the tv remote did not function properly nevertheless no hot water on the final day. Location close to paddington station and underground friendly staff clean and comfortable

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the staff were incredible i was given a hot cookie on arrival and departure a member of staff helped me to my room with my luggage and down to my car with it when i left the staff were consistently good even after i checked out and then returned for a coffee in the bar. Room was a bit smelly when we arrived too noisy it didn t said anywhere that a major construction was happening in the hotel tower impossible to sleep late good location nice view friendly staff clean room comfortable bed

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noise from fans in bedroom housekeeping cleaned the room well but didn t change my bed sheets so you need to make sure of that similarly bedroom small breakfast slow

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difficult to open the window for fresh air. Breakfast was pricy for just having continental breakfast, the reception staff is rude and not patient to answer queries the room is dark and tided and full of chemical cleansing smell no free wifi is provided at the room it is absolutely not worth for value, nearness to railway station and football ground

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rooms were not comfortable the double room was very small had difficulty taking in the bags it should be converted into a single room

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the room was very clean and nice with all needed facilities parking place is perfect overally a great experience girl in executive lounge needed more training for simple requests looooong walk to elevator but too tired to change rooms teeny tiny trashcans in rooms with those annoying banging metal lids would certainly stay there again

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the location for wembley couldn t have been better we were allowed to check in earlier than agreed when we arrived earlier than expected eggs benedict seemed coarsest put together a disappointment compared with the main hot breakfast choices laid out for us moreover really friendly and helpful staff smart rooms and lobby friendly staff very helpful excellent food looked after us very well we will be going back in the summer this trip was jan

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too modern too many staff by the entry. Unfortunately the rooms with wheelchair accessible bathrooms didn t have beds that accommodated my needs but those without did it would be good if possible to have a mix of the two staff were very friendly and helpful especially the evening barman was able to answer our questions about local facilities etc

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bed a bit lumpy but ok for just nights the hotel was near the metro. Single rooms are quite small i am m and the bed was a bit on the short side, excellent choice at breakfast rooms spotlessly clean lovely cocktails at rooftop terrace bar staff professional very friendly whereas perfectly comfortable spacious apartment

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very convenient and right in the center for vacation next to metro nice restaurants safe and upscale area excellent choice for money

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the excellent service the atomsphere

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the room was very spacious the metro was very close by as were lots of shops the car park underneath the hotel was excellent, very nice hotel close to the underground shopping and restauraunts. Very original hotel we liked all the details that make the change from the ordinary hotels well done we enjoyed the stay. Location and layout cookies on arrival for my boy friendly professional and pleasant staff very welcoming. Chose this hotel for its location in a quiet street opposite the opera but was impressed with lovely room great value for the area too. The location was excellent the superior queen room was fantastic much like a suite with a kitchenette which was perfect for us traveling with a child there was also a large desk for work dining room service was good

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there was construction occurring which we didn t know about work started at am each day the bar restaurant had terrible service the hotel offered us complementary drinks and when we went to the bar to order a beer a cocktail we were told uts only beer wine or soft drinks included i asked for a cider and the server didn t know what i was asking for i then said ok just a riesling white wine please and he said he didn t think they had that either

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i didn t stay much only one day deserves to try it more

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breakfast was nicely done

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the internet connection can be better the elevator doesn t reach all floors our first room was not to our liking we paid a reasonable amount for and upgrade the following day and we were much happier though very good location to explore amsterdam also to visit some of the many good restaurants staff excellent

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very close to metro station nice neighborhood

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perfect location spacious

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don t like having to pay for water in room should be complimentary only costs p for a bottle. Staff very accommodating when we were asked to change hotels due to hot water issue we explained that we really wanted to stay in the area and the front desk made an extra effort to find us a room at park grand kensington, quite close to the train station and schoenbrunn palace was not overcrouded in december the kettle fridge and iron in the room were very useful the staff were very unfriendly the breakfast was horrible and not worth it at all

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good restaurant comfortable bed, lawns needed a bit of care ie mowing spa charges expensive use of pool should be included

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the room was a smaller than i thought it would be. Do not remember anything bad. The hotel was lovely very modern and staff couldn t have been more helpful sky bar was amazing and a wonderful place to have a drink and watch the sunset pool was a great addition after a long day touring the city, upgraded on arrival great bed really comfortable. To my right, the hostess stood over a busboy and hissed rapido, rapido as he tried to clear and re-set a table for six. The roof pool is a really too small and there were only sunbeds the fitness room is also tiny

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we had a bit of light coming from the outside from the side of the shades acoustics can improve we heard the next room talking, location moet restaurant kindness of employees

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clean and everybody was extremely courteous. Location was okay a bit out of the centre but could take a tram and be in the city in min, breakfast buffet could have been hotter

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small room but we are in paris i didn t choose breakfast because it is usually expensive in hotels in paris and you can choose from several nearby places that offer it overall nothing really important to complain for wifi cost is ridiculous loved the property rooms beds very comfortable staff very friendly. Premium hotel at a great location next to centraal station and great location very clean with very friendly and helpful staff we would definitely stay here again

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so close to the train station we walked out of tower hill station and walked straight into the hotel the tower of london is across the road lots of little cafe s across the road along the river too everything excellent location helpful and friendly staff nothing too much trouble lovely restaurant, the hotel didn t know if our room was ready at p m a lot of standing around waiting for a room at this time of night the room was booked three months earlier

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did not change the bedsheets daily hot chocolate available at the bar in the evening. Struggled to log in the wifi for certain phones but on the other hand very fast internet room smelt fusty until doors to terrace were opened top floor generally in need of redecorating as looking tired although i believe this is an ongoing process. When we checked in we were given a dirty room which for a hotel as premium as this is very poor indeed we then had to wait for a room to be ready

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difficult to find my room which was in a separate wing came in late and tired and got lost signage in the lift as opposed to outside would be helpful likewise there was construction at the property and after pm the only food available is hamburger and club sandwich which is not of high quality the room is not clean and it s very small for persons parking is too expensive bathroom is a collapse

0-difficult 1-to 2-find 3-my 4-room 5-which 6-was 7-in 8-a 9-separate 10-wing 11-came 12-in 13-late 14-and 15-tired 16-and 17-got 18-lost 19-signage 20-in 21-the 22-lift 23-as 24-opposed 25-to 26-outside 27-would 28-be 29-helpful 30-likewise 31-there 32-was 33-construction 34-at 35-the 36-property 37-and 38-after 39-pm 40-the 41-only 42-food 43-available 44-is 45-hamburger 46-and 47-club 48-sandwich 49-which 50-is 51-not 52-of 53-high 54-quality 55-the 56-room 57-is 58-not 59-clean 60-and 61-it 62-s 63-very 64-small 65-for 66-persons 67-parking 68-is 69-too 70-expensive 71-bathroom 72-is 73-a 74-collapse

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clenliness, access to the millennium lounge and friendly staff, the rooms were modern with air con the staff were very pleasant and attentive

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the corridors and bedrooms looked rather tired and dated main reception bar area restaurant very modern furthermore we could not get the television to work the instructions were not that clear, boiled eggs too hard likewise the room was a bit hot i had forgotten there is no air conditioning in england, there wasn t anything that i disliked about the hotel but most things were just average or above average tv was pretty average and the coffee was way below average but then the brits don t drink much coffee anyway a little difficult to locate initially

0-the 1-corridors 2-and 3-bedrooms 4-looked 5-rather 6-tired 7-and 8-dated 9-main 10-reception 11-bar 12-area 13-restaurant 14-very 15-modern 16-furthermore 17-we 18-could 19-not 20-get 21-the 22-television 23-to 24-work 25-the 26-instructions 27-were 28-not 29-that 30-clear, 31-boiled 32-eggs 33-too 34-hard 35-likewise 36-the 37-room 38-was 39-a 40-bit 41-hot 42-i 43-had 44-forgotten 45-there 46-is 47-no 48-air 49-conditioning 50-in 51-england, 52-there 53-wasn 54-t 55-anything 56-that 57-i 58-disliked 59-about 60-the 61-hotel 62-but 63-most 64-things 65-were 66-just 67-average 68-or 69-above 70-average 71-tv 72-was 73-pretty 74-average 75-and 76-the 77-coffee 78-was 79-way 80-below 81-average 82-but 83-then 84-the 85-brits 86-don 87-t 88-drink 89-much 90-coffee 91-anyway 92-a 93-little 94-difficult 95-to 96-locate 97-initially

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restaurant nit open for lunch. Nothing at all perfect however great location for gig at under the bridge it s practically next door the staff are friendly on the other hand comfortable bed quiet room spa facilities tv quality and size proximity to tram metro

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we asked for an adaptor for our electronic devices to be charged but hotel could not provide

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although the breakfast is excellent it is quite expensive pounds. Valet parking a bit expensive considering the main parking is in the nearby mall furthermore breakfast no fish offered for meat non eaters in the evening the variety of dishes for ordering to the room is very limited shall not be like this in, good breakfast excellent bedroom preffered a little more buzz around the bar staff very at tentative. Breakfast overpriced my son only eats cereal and i was still charged ridiculously priced for weetabix wen i queried price i was told that was the price i had to pay regardless and there was of us in a triple rom but we only had amenities for two people i e cups towels shower toiletries

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lovely hotel staff very helpful great location feels more like star hotel breakfast could be improved on the products quality very noisy cleaning ladies in the mornings rooms smelled old

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the juice nevertheless everything location staff bed size of the room restaurants there is nothing i can fault about this hotel

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really stylish room and location was great this was our second stay at this luxury hotel the hotel offers sophistication comfort and relaxation rooms are elegantly decorated and quiet attention to detail and constant interaction with guests set this hotel apart from the others and make for a pleasant hotel stay dining in the hotel s restaurants is always a real treat the food and wine are exquisite and service is excellent great location to celebrate year anniversary the hotel was wry nice to give us a bouquet of flowers and a small cake the room is large very large for amsterdam centre and the hotel is pico bello the bed was very big and the breakfast was lovely close proximity to paddington underground

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