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adamamer20

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the rooms are very small even though we had an upgrade, inroom tv to have better channels with update programe listings, location was far out from central amsterdam tram rides away from the centre which took approx mins taxi from the airport to the hotel was e and taxi around am from the centre to the hotel was around e similarly toilet is not connected with the showers. Very nice location friendly staff i like the hotel will stay again there

0-the 1-rooms 2-are 3-very 4-small 5-even 6-though 7-we 8-had 9-an 10-upgrade, 11-inroom 12-tv 13-to 14-have 15-better 16-channels 17-with 18-update 19-programe 20-listings, 21-location 22-was 23-far 24-out 25-from 26-central 27-amsterdam 28-tram 29-rides 30-away 31-from 32-the 33-centre 34-which 35-took 36-approx 37-mins 38-taxi 39-from 40-the 41-airport 42-to 43-the 44-hotel 45-was 46-e 47-and 48-taxi 49-around 50-am 51-from 52-the 53-centre 54-to 55-the 56-hotel 57-was 58-around 59-e 60-similarly 61-toilet 62-is 63-not 64-connected 65-with 66-the 67-showers. 68-Very 69-nice 70-location 71-friendly 72-staff 73-i 74-like 75-the 76-hotel 77-will 78-stay 79-again 80-there

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connecting to internet is awkward especially with android phones too expensive compared to other star hotels in other countries

0-connecting 1-to 2-internet 3-is 4-awkward 5-especially 6-with 7-android 8-phones 9-too 10-expensive 11-compared 12-to 13-other 14-star 15-hotels 16-in 17-other 18-countries

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the decor was beautiful and our bed was really comfortable the free tea coffee flavoured water and cakes were a nice touch great location too

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location comfortable bed peaceful food quality location ok booked because it said it had parking it does not excellent central location great room, rooms withut windows and inexistant mobile net

0-location 1-comfortable 2-bed 3-peaceful 4-food 5-quality 6-location 7-ok 8-booked 9-because 10-it 11-said 12-it 13-had 14-parking 15-it 16-does 17-not 18-excellent 19-central 20-location 21-great 22-room, 23-rooms 24-withut 25-windows 26-and 27-inexistant 28-mobile 29-net

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maybe including a breakfast in the price but no biggy additionally great location for the amsterdam marathon plenty of great restaurants cafes and bars nearby and the quietest hotel i ve ever stayed in excellent staff as well

0-maybe 1-including 2-a 3-breakfast 4-in 5-the 6-price 7-but 8-no 9-biggy 10-additionally 11-great 12-location 13-for 14-the 15-amsterdam 16-marathon 17-plenty 18-of 19-great 20-restaurants 21-cafes 22-and 23-bars 24-nearby 25-and 26-the 27-quietest 28-hotel 29-i 30-ve 31-ever 32-stayed 33-in 34-excellent 35-staff 36-as 37-well

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extremely nice staff accommodated special requests including a free room upgrade the room was pristine and high tech room controls were a nice surprise everything was as you d expect from a top class hotel, that it was unpretentious and exceptionally good value it was easy to get to the sights we wanted to see with good access to public transport and back to the airport

0-extremely 1-nice 2-staff 3-accommodated 4-special 5-requests 6-including 7-a 8-free 9-room 10-upgrade 11-the 12-room 13-was 14-pristine 15-and 16-high 17-tech 18-room 19-controls 20-were 21-a 22-nice 23-surprise 24-everything 25-was 26-as 27-you 28-d 29-expect 30-from 31-a 32-top 33-class 34-hotel, 35-that 36-it 37-was 38-unpretentious 39-and 40-exceptionally 41-good 42-value 43-it 44-was 45-easy 46-to 47-get 48-to 49-the 50-sights 51-we 52-wanted 53-to 54-see 55-with 56-good 57-access 58-to 59-public 60-transport 61-and 62-back 63-to 64-the 65-airport

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all round good value for money with nice bath and shower, no kettle in the room dont drink coffee everything geared up to that. The exchange rate

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very comfortable bed room and bathroom was beautifully decorated staff were so professional and attentive their attention to detail was impeccable i am certain to return to rubens on my next visit to london the gift for my baby was such a special gift and so so thoughtful many thanks, i reserved the chamber executive room but the ac was not working properly so they shifted me to another regular room which was fine but without the view i requested they discounted euros per night for this change facilitate of the hotel are not very special the lobby is small

0-very 1-comfortable 2-bed 3-room 4-and 5-bathroom 6-was 7-beautifully 8-decorated 9-staff 10-were 11-so 12-professional 13-and 14-attentive 15-their 16-attention 17-to 18-detail 19-was 20-impeccable 21-i 22-am 23-certain 24-to 25-return 26-to 27-rubens 28-on 29-my 30-next 31-visit 32-to 33-london 34-the 35-gift 36-for 37-my 38-baby 39-was 40-such 41-a 42-special 43-gift 44-and 45-so 46-so 47-thoughtful 48-many 49-thanks, 50-i 51-reserved 52-the 53-chamber 54-executive 55-room 56-but 57-the 58-ac 59-was 60-not 61-working 62-properly 63-so 64-they 65-shifted 66-me 67-to 68-another 69-regular 70-room 71-which 72-was 73-fine 74-but 75-without 76-the 77-view 78-i 79-requested 80-they 81-discounted 82-euros 83-per 84-night 85-for 86-this 87-change 88-facilitate 89-of 90-the 91-hotel 92-are 93-not 94-very 95-special 96-the 97-lobby 98-is 99-small

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the bed makes squeeky sounds when sitting on it

0-the 1-bed 2-makes 3-squeeky 4-sounds 5-when 6-sitting 7-on 8-it

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fantastic location if you want to stay near paddington station its right next door pubs and eateries all close

0-fantastic 1-location 2-if 3-you 4-want 5-to 6-stay 7-near 8-paddington 9-station 10-its 11-right 12-next 13-door 14-pubs 15-and 16-eateries 17-all 18-close

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good location near beach shopping centre and transport links well furnished rooms however impeccable service from the staff polite to a fault attractive georgian building in the heart of south kensington earls court with bar and lounge a comfortable well appointed room very quiet with a spacious bathroom only minutes walk from the royal albert hall holland park knightsbridge good restaurants pubs and delis close nearby and a decent malaysian restaurant at the hotel itself the hotel has a gym and a business centre. The bathroom was a little dated bathroom door was broken and it needed a bit of a makeover to get it up to the standard of the room itself

0-good 1-location 2-near 3-beach 4-shopping 5-centre 6-and 7-transport 8-links 9-well 10-furnished 11-rooms 12-however 13-impeccable 14-service 15-from 16-the 17-staff 18-polite 19-to 20-a 21-fault 22-attractive 23-georgian 24-building 25-in 26-the 27-heart 28-of 29-south 30-kensington 31-earls 32-court 33-with 34-bar 35-and 36-lounge 37-a 38-comfortable 39-well 40-appointed 41-room 42-very 43-quiet 44-with 45-a 46-spacious 47-bathroom 48-only 49-minutes 50-walk 51-from 52-the 53-royal 54-albert 55-hall 56-holland 57-park 58-knightsbridge 59-good 60-restaurants 61-pubs 62-and 63-delis 64-close 65-nearby 66-and 67-a 68-decent 69-malaysian 70-restaurant 71-at 72-the 73-hotel 74-itself 75-the 76-hotel 77-has 78-a 79-gym 80-and 81-a 82-business 83-centre. 84-The 85-bathroom 86-was 87-a 88-little 89-dated 90-bathroom 91-door 92-was 93-broken 94-and 95-it 96-needed 97-a 98-bit 99-of 100-a 101-makeover 102-to 103-get 104-it 105-up 106-to 107-the 108-standard 109-of 110-the 111-room 112-itself

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the location was excellent a very short walking distance to london eye big ben houses of parliament westminster abbey buckingham palace sea life aquarium shreks adventures london dungeons and the tube is a min walk with harrods and natutal history museum both four stops away valet parking is available at per day or there is a car park mins away at per day hotel lobby and courtyard were very beautiful breakfast was very good and included in our package, great location to start a day in barcelona lovely staff hotel is immaculate and well themed the rooms and corridors are incredibly modern and stylish and the beds area so comfortable second time here and won t be our last although had to pay for wi if does this hotel really new the extra income however a little bit far to go to the beach by walking

0-the 1-location 2-was 3-excellent 4-a 5-very 6-short 7-walking 8-distance 9-to 10-london 11-eye 12-big 13-ben 14-houses 15-of 16-parliament 17-westminster 18-abbey 19-buckingham 20-palace 21-sea 22-life 23-aquarium 24-shreks 25-adventures 26-london 27-dungeons 28-and 29-the 30-tube 31-is 32-a 33-min 34-walk 35-with 36-harrods 37-and 38-natutal 39-history 40-museum 41-both 42-four 43-stops 44-away 45-valet 46-parking 47-is 48-available 49-at 50-per 51-day 52-or 53-there 54-is 55-a 56-car 57-park 58-mins 59-away 60-at 61-per 62-day 63-hotel 64-lobby 65-and 66-courtyard 67-were 68-very 69-beautiful 70-breakfast 71-was 72-very 73-good 74-and 75-included 76-in 77-our 78-package, 79-great 80-location 81-to 82-start 83-a 84-day 85-in 86-barcelona 87-lovely 88-staff 89-hotel 90-is 91-immaculate 92-and 93-well 94-themed 95-the 96-rooms 97-and 98-corridors 99-are 100-incredibly 101-modern 102-and 103-stylish 104-and 105-the 106-beds 107-area 108-so 109-comfortable 110-second 111-time 112-here 113-and 114-won 115-t 116-be 117-our 118-last 119-although 120-had 121-to 122-pay 123-for 124-wi 125-if 126-does 127-this 128-hotel 129-really 130-new 131-the 132-extra 133-income 134-however 135-a 136-little 137-bit 138-far 139-to 140-go 141-to 142-the 143-beach 144-by 145-walking

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reception booking in was wrong so put us in a twin room but booking com which i had the paperwork showed a double they did rectify and upgraded us to a sweet all be it with no view but was nice small issue with cleaning one day but rectified spa is not very big and pool not very warm nevertheless i think in wifi should be free also left an item in the room emailed hotel but no response i m afraid bathroom was quite small compared to other hotels we have stayed in

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location of hotel very helpful staff

0-location 1-of 2-hotel 3-very 4-helpful 5-staff

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specifically requested a quiet room during the booking unfortunately the access door to the patio stayed unlock with guest smoking and talking out loud near the window of our room on top of that the food was cold so the hotel offers to give us a discount instead they charged our room twice the level of amateurism in this hotel goes beyond anything we experienced so far as frequent travellers additionally nobody could explain why the room rate changed whilst we were there, it says on trip advisor that the hotel is miles away from the o but it turns out actually it s a long travel and we had to get a taxi which cost each way

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absolutely everything favourite hotel in the netherlands the wi fi didn t always work and was intermittent prices are very high in the restaurant for the minibar and in the bar breakfast is also expensive also the bed was super comfortable a dream. The spa facilities are excellent, fantastic staff and service beautiful hotel. Room over looking very busy road noisy

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bathroom needs an upgrade. Tea coffee facilities in the rooms would be nice. Close to city centre and train station min walking distance good standards beds are comfortable and breakfast is ok value for money, perfect hotel. Rooms with an inner view are very dark more spotlights in the ceiling or other lamps would be great

0-bathroom 1-needs 2-an 3-upgrade. 4-Tea 5-coffee 6-facilities 7-in 8-the 9-rooms 10-would 11-be 12-nice. 13-Close 14-to 15-city 16-centre 17-and 18-train 19-station 20-min 21-walking 22-distance 23-good 24-standards 25-beds 26-are 27-comfortable 28-and 29-breakfast 30-is 31-ok 32-value 33-for 34-money, 35-perfect 36-hotel. 37-Rooms 38-with 39-an 40-inner 41-view 42-are 43-very 44-dark 45-more 46-spotlights 47-in 48-the 49-ceiling 50-or 51-other 52-lamps 53-would 54-be 55-great

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very small room a brighter light over mirror would have been welcome

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the beds were extra comfortable the reception staff extra helpful and the location was awesome. The room was huge and very quiet. Awful customer service desk reception person was completely rude on the telephone attitude problem. The check in out very fast concierge helpful good size room breakfast excellent bathroom floors were stained and had a sour smell small entry because of sink noise from outside all night location was not near king cross as booking had directed cab fare price was not up to value

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toilet drainage water gets stuck, shower leaked on bathroom floor, warm and comfy on a cold day in london room was small but adequate i was on my own so not a problem room freshly decorated great location little gripe as we never had milk in the room although we had tea making facilities

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everything was ok staff was helpfull. Everyone everything was lovely highly recommend this hotel

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room location staff. Small rooms busy elavator at breakfast breakfast buffet very smart hotel

0-room 1-location 2-staff. 3-Small 4-rooms 5-busy 6-elavator 7-at 8-breakfast 9-breakfast 10-buffet 11-very 12-smart 13-hotel

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breakfast was not too bad, given room on floor large room with great view and quirky spiral staircase up from entrance similarly very nice design good location near to the metro station

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good breakfast selection except for rolls whereas staff location and hotel not many hot food choice for breakfast, the room was extremely small and also very noisy from the road, good sized rooms great parking locotion. There was no bath

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location of room not a great view, the bed was a little too hard for me but not too bad generally

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the room service menu is good but limited a few more choices would be a good help, the staff are excellent nothing was too much trouble

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no sauna and steam room

0-no 1-sauna 2-and 3-steam 4-room

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the first room we had was way too small squeaky floorboards in room and rooms above no proper changing facilities at pool sauna can only house people double bed not really a standard double very small for two people air con didn t work in first room having to pay to move to another room

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the hotel staff was very courteous helped us with getting cabs at odd times of the day the hotel is located right opposite a department store complimentary breakfast was really nice looked forward to it everyday bathroom was good cleaner swimming area and changing rooms. The taps and lights were all a little too flashy and it wasn t needed and was confusing the breakfast in the trendy pub across the road was extraordinarily expensive and we went without though extremely comfortable stylish a touch of luxury staff very friendly and extremely helpful. The room was a bit snug for a family room more space would have been great similarly location was great close to public transport we liked the coffee maker in the room

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staff rooms breakfast furthermore no free wifi can t think of many hotels that don t provide it for free, leaving after only one night whereas beach is meters also no welcome complimentary drinks

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no hot food on breakfast they charge extra for fresh cooked eggs cleanliness good location

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i liked the clever design details of the room and it works fine for a solo traveller for the price the room was small we were facing an internal courtyard facing front would be noisy as it is a busy road the quality of bed and linen was cheap and not good enough for a hotel of this standard, they took euro for electricity plug and they did not return it to me in other word they stool euro from me

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for early check in at pm was a bit steep given the cost for the room access to free wifi was poor for the majority of the stay and not available for the last days very nice staff modern beautiful and clean hotel river view modern decorated lobby we enjoyed our stay

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the beds were really uncomfortable and the we were constantly woken by the noise within the hotel very overpriced for what we got limeted varity of breakfast, the spa was a bit disappointing. Being british i would have liked a better cooked breakfast but i know other nationalities don t always go for that choice as well as for the price didn t expect to pay extra for the pool

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we didn t have time to take advantage of pool as we had plans with friends it took hrs in an uber to get to gatwick airport and very clean looks very elegant and classy

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the hotel room we had was a slightly dark room moreover little pricey but worth it, i would have liked an in house restaurant for evening meals i think they had a light room service but i knew they didn t have before i stayed so it wasn t a surprise but it would have made my stay even easier although i did try some food outlets i may otherwise have not seen

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we just loved it staff were wonderfully helpful and friendly hotel was excellently located it was extremely comfortable and there were lots of nice touches chocolates in the room on arrival a yellow rose in the bathroom punch for all in the reception area on saturday night i am a coeliac also and the staff in the breakfast room were attentive and kind and i was provided with plenty of gluten free products very impressive we are already discussing returning to vienna as when travelling with my elderly mum as i was such things are important considerations furthermore good quality for adequate price and overall it was a very positive experience, i wasn t staying longer. Great layout design clean modern decore despite ease of check in out

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we stay in floor and floor is a night club named sky lounge first you can hear loud music and people screaming all the time untill am then if you called the staff to solve this problem they would offer you some ear plugs sounds interesting because i spend euros for one night stay with ear plugs on why don t i stay on a cheap hotel which is really on top of a club for euro finally the view of floor is blocked by another building hence we could only see some grass on top of another building if this night only cost euro i would give it a but unfortunately they did not provide me the service that i think worth the money bad experience especially for euro per night, very hot in rooms, the vegetable curry

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hotel is old and could benefit from some renovation

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very unfriendly staff not a single smile looking unhappy to host a guest

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the bed breakfasts were good the staff was great

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limited choice of drinks in room. For the price the rooms should be a little bigger and perhaps have a bit more storage. This place is a gem beautifully designed rooms super comfortable beds thought through concept and beautiful decor if you are looking for friendly comfortable quirky and a tad different then this is the place to go when wandering through the different areas of the hotel you will find little special details everywhere to put a smile on your face the breakfast was lovely the only downside of our stay was that we could only stay for one night the plug in wash basin did not fit in the plug hole

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bed was very comfy slept well shower was amazing reception staff where excellent impressive room, it was quite expensive and the room was very small however we understand that all hotel rooms in paris are small it was well appointed however so very adequate. We were attending a wedding nearby on this occasion and so my requests of the hotel were a bit more critical than usual particularly early check in so that we could change in preparation for the wedding at check in approx pm i was told that early check in was not available the receptionist s response to my suggestion that they should at least have communicated this to me ahead of arrival was that they had no record of any of my requests i have been using booking com for many years and this is the first time that has been claimed i am inclined to doubt the accuracy of that statement therefore thus very poor service from a four star hotel, clean and spacious rooms nice design

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clean hotel nice bathroom amenities a good star hotel location is good walking distance to the underground

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comfortable and spacious bed good location next to the metro lines table tennis and american pool tables for fun h reception nonetheless our room was tight even though it was only two of us in addition very happy with the room and staff very friendly, is one from the best hotels i ever tried also bacon was satisfactory

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bed was very comfortable and the extra bed was of a very comparable standard too bathroom was top notch as were herm s bath products tea coffee making facilities very good and of high standard fantastic location room service very good we were tired and so it was worth doing shower plus pillow

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comfortable and nice tidy rooms, shower leaks out into main area fresh hotel towels had old hair on them cleaning staff were very rude to us after we complained they didn t make our room by pm, its just really really cheap furnished no seating possibility except one office chair in the room nothing comfortable it is minimalistic furnished which would be ok in a way but you just don t feel home there glad i just booked it for one night to try a new place since i am frequently traveling to london and was searching for a place closer to our office in fleetstreet

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the staff were very friendly and helpful i also liked the african art the location was excellent. It s a small hotel but very well located and also charming the whole staff is very courteous the room was super with one of the best beds i have a chance sleep in a hotel this is really a boutique hotel where guests can fell paris atmosphere cold atmosphere

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calm area of paris overlooking a small park called gardette nicely decorated rooms. Far way from downtown but u have metro and great bed helpfull service even when forgot some stuff at hotel got it posted back to me by post great

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perfect location and a proper old fashioned hotel with all the good things that go with that, rooms are not clean enough breakfast just average location is bad car is a must not impressed at all even considering a dirt cheap price just average price value ratio. Everything best hotel in have been to

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i love the little spa courtyard on f is very comfy gym very quiet and not crowded very good very friendly and helpful staff very very good location staff commitment and attention to detail to make your experience truly exceptional despite well i expected bigger room as showed on the picture and bigger king size bed aswell i did not like while i tried to relax in my room i kept heard a knocking noise as drill or hammer from the level i stayed also the room smell made me headache they used strong detergent or cleaner stuff i smelled like strong bleach and for last the air conditionair did not work for heating up the room could not set up higher then degree the pool on the floor

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location bed comfort room amenities breakfast options travel arrangements gym view from room. Extremely clean hotel friendly and helpful staff near to public transport great price. Beginning to look a bit shabby i have been staying here for years i like the area and feel the cost isn t prohibitively high however in the time the rooms have been showing considerable wear and the appointments not repaired correctly nor replaced the service is good but not outstanding i have never eaten here so unable to comment one note the toilet seat wasn t firmly attached may be that way for ease of cleaning but almost slipped off as it tried to come off as i was leaning forward a bit disconcerting this may have been in this room only but for an older person may in fact be dangerous i will still stay here in the future but only if the deal is right location bed ambiance decoration breakfast we had to go to freddies for breakfast there was plenty of selection howevwr the plates for breakfast were cold and the hot food only warm

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the spa was great the rooms were clean comfy and great value the staff were really attentive and polite felt welcomed and always got help whenever we needed it unfortunately one couldn t prepare a tea in the room for a hotel of this category it s a pit there wasn t a bathrobe either i had to ask for an adapter for mobile telephone they are so cheap that the should already be in the room additionally the politeness of the staff. Very quiet comfortable room good value for money comfortable room good location near tube station for exploring london although flat pillows likewise awesome location and helpful kind staff great rooms large bathroom

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stains on the main lamp in the bedroom looked dirty moreover hotel was under going a refurb

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the spa facilities were good location was perfect if not wanting to be in centre of barcelona but within minute stroll shopping centre next door was great nice area of barcelona free wifi was a bonus there is no space for residents a very noisy bar restaurant if you wanted to relax but not possible in your room no where to go for a relaxing drink maybe we are just too old very trendy but would go back for sure though language too could not fault the hotel in any areas cant really think of anything for the price it was really good value for money

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nothing really everything suited my needs, the bathtub had several cracks in it and leaked so there was always water on the floor

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wasn t worth the money, eur parking cost is a bit too much the staff were welcoming friendly and couldn t have done more to help the hotel had only been open days so everything was pristine and the room was excellent can t say enough good things about this hotel

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one of the staff members wasn t happy with our request for a late checkout we asked another staff member at a later stage and they said it was absolutely fine so the issue was resolved excellent location easy to reach and even has a car park which was very convenient as the four of us saved on transport getting to london in the first place buffet breakfast was one of the best we ve had would happily stay again, location and staff were both excellent bed was comfortable shower was strong adequate room for a short stay

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breakfast service was disappointing milk served in a teapot coffee luke warm and not enough staff eventually got a cafeti re with hot coffee and a delicious english breakfast please sort out the service as everything else is excellent. Hotel perfectly located for the sse arena

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there were several things lacking no refrigerator no microwave claimed to have internet but never worked even after contacting the front desk room was nice and clean but pretty small they show many beautiful rooms on the internet but our room wasn t even half as nice as the pictured rooms

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outstanding service great location. Location facilities and cleanliness comfy bed tasty meal location is nice the shampoo body lotion also was nice nice smart lights control system, nice friendly staff great roof top bar with panoramic views over the city and quite possibly the most comfortable bed i ve ever slept in great location with a metro stop only a short walk away

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more dated than expected room service wasn t great we had to ring down for toilet roll as none was left after being given a practically empty roll to start with a dirty towel stained with i don t know what was also left on our bath one day goodness knows where it came from they did nor filled my needs could not have asked for a better and a more comfortable stay in paris in terms of location it doesn t get any better than this if you opt for a room with a view like we did then you get a view that is the envy of all arc de triomphe we did not opt for breakfast in the hotel since there are numerous patisseries and cafes around despite arriving at the hotel way before our check in time the concierge accommodated us almost immediately the rooms are large by european standards very clean and airy i m talking about the rooms with a view friendly and courteous staff added to our stay a special mention of mr farukh who floored us with his hospitality and generosity of ideas thank you splendid etoile you truly made our stay splendid, the bar was really crowded at night and the areas near the fireplaces were always reserved, location we were upgraded to a superior room. The rooms were ver spacious and clean with everything we needed the breakfast was very good it was in a great location perfect for an overnight stay

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staff smiling faces fantastic customer service and a gorgeous hotel even in the rooms which were a little bit older arranged a surprise cake for us with only a few days notice it was delicious it is slightly out the way but a taxi doesn t cost that much and it s only about a minute walk to the nearest metro station recommend, the sound of trains the staff were very friendly and professional the breakfast was exceptional i asked for a quiet room and was reassured the room over looking the back street was fine but it was not extremely noisy i suggest your management experience their rooms from time to time. Everyone bent over backwards to make us feel comfortable they were attentive and very informative a full service hotel and breakfast was wonderful everyday

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being so near to euston you do get a gentle rumble from the trains through not in a distracting way, everything beautiful location lovely hotel with amazing rooms we had room which has a bed so big you need a small ladder to climb in whilst you don t have access to the private gardens which the rooms to the rear overlook they certainly do provide a great view especially if having breakfast in the room the best part though has to be the staff every person we met who worked at the hotel were very friendly polite helpful and genuinely nice people and they were all certainly a big factor in helping to make this trip such a wonderful experience we literally can t wait to go back when planning my trip to london i had various hotels which were on my shortlist like claridge s the savoy etc but have to say that i m so happy to have found this wonderful little hotel as i honestly don t believe we would have had such a great trip without it very clean staff friendly great location with good size car park will despite little issues definitely stay here again

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there was nothing in the hotel i did not like only that we could not stay longer

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location quipements breakfast room service. Room was very tight for persons and although we were persons we had no enough space no sofa or suitable chair and table in the room hi costs for such and uncomfortable room i have been in that hotel one time before and i really enjoy there but this time it was not comfortable

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wonderful hotel in great location near metro room was clean spacious and very comfortable staff was very good especially adrien at the front desk would strongly recommend this hotel and hope to visit again. Bath had too high a side which made getting in and out rather difficult rooms are quite small also think breakfast could be included in the overall rate

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my favourite hotel in london beautiful architecture great location great restaurants hotel has great buzz whilst also having quiet areas around the chambers and stunning staircase, no tea or coffee facilities in room difficult to sit up in bed with the lights and radio in the middle, location is excellent and staf friendly and attentive the bed was good. They provide stools rather than chairs or armchairs which is uncomfortable. Looks tired and in need of a refresh

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the room was clean good location friendly staff

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the room was spacious and i am sure this hotel must have had a nice history but it needs a huge renovation the location was good if you are going to canary wharf, walking distance to duomo the hotel is located in the former old city hall its one of the most beautiful buildings in london its close to underground station and right in front of the big ben and the london eye nonetheless the food we ordered from room service arrived luke warm we also booked a superior room on booking com but the room was quite small so i believe we may have been given a standard room sandwich in the bar came with nothing no serviettes sauces or salt peppernot even butter plenty of ham and cheese but that was it bread ham cheese i know it was late could not eat poached eggs on fri morning full of vinegar breakfast better saturday morning. I really liked the kind and friendly staff everyone was friendly and did everything they could to help me with whatever i needed the location is great in the heart of the city close to most of the sightseeing spots and to the u bahn and wien mitte

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strange open plan bath room facilities, the front of house staff were pleasant, the room was pleasant enough the bathroom clean and the hotel had good access to the underground and the bus. Service in bar was extremely slow although not busy and the prices for drinks extortionate. The taste is standard, the price is too expensive for the small portion size.

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location was a little rough but nothing too bad at all the pool was very small, great breakfast great location comfortable bed

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headroom in shower also two inch gap at bottom of bedroom door had to fill gap with towel to stop light flooding in when we put lights off likewise check in was disorganised and the staff seemed lost the hotel is advertised as star and half stars is more appropriate the bar is more of a lobby lounge price is excessive for the standard of accomodation

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room and bed very comfortable roof top pool. Ironing facilities which were one of the reason to choose the grand among the similar hotels in the area are not really a part of room facilities they are shared not a big issue but requires a bit of an extra arrangement the room we booked standard queen room was rather dark and with a strange smell didn t feel right for that class of the hotel staff were very nice we were offered to change to a brighter but smaller room without a safe box and mini bar not sure if it was a fair exchange but at the end we jury s enjoyed the location a lot so close to south bank easy to walk over bridge to covent garden very quiet room nothing to much trouble for staff. Price of per night for a tiny room was not comparable with other local hotels. You can near the metro in the room conversely very good staff is very helpful room was very good out of thank you

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i requested a room on one of the top floor on my reservation but i was put in a basement room too small compact bumped my toe against the bed a couple of times room changed the next morning to a club room a lot better, staff was really friendly the room was big they cleaned the room every day nevertheless lovely welcome on arrival at the hotel room clean beds comfortable the stairs though still defeat me furthermore very cheerful welcoming helpful staff clean room and modern decor with a well equipped bathroom

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great location good service a bit stuck in the s but in a good way clean, it is small detail however better to mention that the bathroom was tired and it should be renovated. Noisy under construction i sent an email saying that i m arriving early morning to book a room he surprised me the front reception by adding euros to find an availability room at am hyatt will never accept the conditions of this hotel coffee shop too dirty bathrooms very noisy extractor plugs useless you name it the front reception was sorry for the construction works and he said that he will reduce the amount when we check out nothing happened ignoring any promises i paid euros by night and euros extra anyway i will never use it again

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facilities are fresh and staff is helpful. Breakfast price was way high euro per person you have to have some cheaper options for example for euro you can have a feast in city centre very clean hotel in a good location the bench at the foot of the bed had very sharp corners i was terrified of banging a knee on a sharp corner in the middle of the night

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would have expected for minibar to be complementary with executive room but that was not the case

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room to small for a double it did not feel like a deluxe room difficult to communicate with some of the staff. The room was great the shower was amazing and the staff friendly and helpful excellent food as well as the room was uncomfortably warm disappointing breakfast buffet some grumpy staff at breakfast bathroom could have been cleaner. The room was so cosy but you need to be careful when you use the shower room the water can be flow outside just the deposit system was not good still i am confused mine was payed both cash and credit card needed to be canceled we booked room in this hotel but we were sent to another shaftesbury hotel called park grand london hyde park and got breakfast for free great location super friendly staff good breakfast service was excellent

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very clean modern decent size rooms for london really convenient for conference centre

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i would prefer to put down a deposit to then use it to pay for any other services with the hotel e g spa and restaurant. No tea and coffe facilities in the room as well as mini bar was not working cannot connect to server was displayed the entire week complaints at reception didn t lead to a change really disappointing receptionists mood is ok but i am used to more friendly staff at hotels

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air conditioning did not work making the room unbearable warm called reception and there was nothing they could do also no view looked out to generators and a wall creaking floors awakening you in the morning, staff were friendly and spoke good english breakfast was a plenty and was enjoyable enough everything generally seemed clean and sharp the octopus bar opposite was pretty cool overall i enjoyed my stay and would go again, the fact that there is no reception rest area in the entrance internet and comfortable

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convenient location club lounge facilities conversely very kind and polite staff, the decor was a little dated we were also given bad information by the staff about the location of nearby parking and requirements for entering the cathedral shortish shorts do not work for women we had to return to the hotel for different clothes an additional idea we learned later buy or bring a large scarf for additional coverage much easier and cooler

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service location modern decors inside the rooms, loved the pool views from rooftop beds comfy rooms spacious conversely we were expecting the sky bar to be open until am as per the info but it was closed by pm sunday night. The staff the location and the room comfort we were provided room in the basement first when we wanted to move out we were given a room on floor bathroom is too small so is the lift claustrophobic feeling, the room was very nice and had all the comforts we needed we did book a double delux it was perfect for the theatre and local shops restaurant food wonderful

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the fact my room was but was taken from my account pending and it s still showing as pending leaving me short not cool as well as i have stayed here before and loved it still do it is my preferred hotel in london very convenient lots of places to eat in the neighborhood and a grocery store and pharmacy very close tube is steps away

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modern hotel with great facilities really good location handy for victoria station and an easy walk to buckingham palace and green park ideal for the marathon which was the main purpose of our visit, everyone at the hotel was lovely we were on the last part of our honeymoon and on our last night they left us a beautiful note dessert champagne and rose petals it was a tremendous treat and helped our honeymoon feel a bit more special everything was perfect no complaints if i again visit london i would like to stay there. I liked everything in the hotel the staff are friendly the room are big and very comfortable and very clean

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falta de bar, stayed here for nights in autumn late oct rooftop was amazing bar wasn t operating but you could take your own drinks and food up and enjoy the views anyway view is simply stunning you can get some great photos of the eiffel tower room was average bed comfy excellent location and area right next to michel metro station that gives you a direct link to the palace of versailles however only good point the situation the hotel is quite near paddington station and not far away from the hyde park the staff were very friendly and helpful nothing was too much effort thank you arrived late and one night only but would use again for late or early flights, great location rich breakfast comfortable room. The grilled cheese at home afterwards was better.!!

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convenience to transport tv films and common areas with bar i thought our room was very basic for the price there wasn t a dressing table and if you wanted to get something from the wardrobe it would block the tv if you were watching that at the same time bad design you could hear people walking up and down the corridor outside marks on carpet but everything was perfect we didn t have breakfast at the hotel too expensive but it s a very nice cafe just next door nice bathroom within walking distance of tube station. Lovely clean executive room nice comfy bed

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tea and coffee in room can t find. Room small single room was only as long as the single bed and floor space approx x ensuite tiny but clean room was on a half landing so staircase directly outside bedroom door which meant i could hear everyone coming and going door didn t lock although accessed only on key card wifi signal didn t reach room no mattress protector on bed just a thin sheet with blood stains see photos net curtain was a grubby grey and roman blind was dusty where it hadn t been hoovered for a while head end of bed right next to window so very draughty all night decided not to sample the breakfast after reading reviews so went to euston station instead fantastic hotel right in city center the rooms were clean and comfortable and the staff was very friendly appreciated the free wifi complimentary bottles of water and the fitness center, lovely location beautiful and grand lobby lounge

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we booked a cosy room and it was great location for the theatre a walk by the thames friendly staff clean room good value for money, we were late for breakfast the staff were brilliant and patient we got our breakfast and all done with good humour and excellent service. Great location friendly staff rooms comfy reception and decor was great and size of room location right by the tube station and good choice of restaurants. Great big family rooms, the hotel was clean and well appointed everything was in good working order it s a few blocks away from the marble arch tube and bus station which will take you all over the city

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thanks alot. Next to sch nbrunn where a bit far from city center then cost performance was very good with wide room and bed. What was rather dissapointing was that our room had no real access to natural light while it is stated in the description no view that is not only no view but really no natural light, poor staff service at reception we were standing in line for over half an hour to check in and mins to check out not an acceptable level of service for a luxury hotel. The actual street the hotel is situated in was very shabby and the area outside for sitting at the back of the hotel was far from pretty

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the tv was not working it was turning on and shutting down randomly making a lot of noise the room was tiny and the bed not comfortable at all the hotel was clearly not a stars but more a stars the location was not bad it s really not worth its price as well as room is located in another part of the building, everything from the amazing staff to the beautiful room highly recommend the bathtub it was too high and i fell. The room is very small we could barely fit in luggage

0-the 1-tv 2-was 3-not 4-working 5-it 6-was 7-turning 8-on 9-and 10-shutting 11-down 12-randomly 13-making 14-a 15-lot 16-of 17-noise 18-the 19-room 20-was 21-tiny 22-and 23-the 24-bed 25-not 26-comfortable 27-at 28-all 29-the 30-hotel 31-was 32-clearly 33-not 34-a 35-stars 36-but 37-more 38-a 39-stars 40-the 41-location 42-was 43-not 44-bad 45-it 46-s 47-really 48-not 49-worth 50-its 51-price 52-as 53-well 54-as 55-room 56-is 57-located 58-in 59-another 60-part 61-of 62-the 63-building, 64-everything 65-from 66-the 67-amazing 68-staff 69-to 70-the 71-beautiful 72-room 73-highly 74-recommend 75-the 76-bathtub 77-it 78-was 79-too 80-high 81-and 82-i 83-fell. 84-The 85-room 86-is 87-very 88-small 89-we 90-could 91-barely 92-fit 93-in 94-luggage

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my room was very noisy street noise. Cant find any maybe b fast is a bit overpriced but dats really negligible wifi not great ordered chicken curry in bar after a late arrival on friday had to send it back because it was cold came out again still not hot but was charged the full amount

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the apartments are in diffrenet building which does not have an elevator so its very bad choice unless you want to carry your laggage to the second floor the made did not clean the room well the hour coffee and cookie station and the fact that they encourage you to help yourself to takeaway hot drinks and bottles of water even after you ve checked out service was fantastic perfect hotel for coming back to after the theatre safe clean friendly and professional o clock check out was useful too and we borrowed a hotel umbrella for our morning walk

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the room was perfectly fine nothing specifically that stood out we had the luck of finding a very good deal via booking com location is very convenient it is a minute walk to canary wharf station where you can take either underground or dls better even is the water bus which does not get so crowded and the air not so stifling if you are not in a rush and enjoy seeing the sights from the thames this is one of the best ways to travel into the city

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very nice staff good design clean and cozy with good location on a reasonabke price room was small no place in bathroom to plug in a hair dryer wi fi not very reliable, excellent service fabulous staff very child friendly should i get a chance we will come back front office and room service we one of the best we ever had. I wish they had bottles of water in the room, worn around the edges in the room and public areas wifi is per device expensive and not very reliable

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the hotel is very clean and the staffs are very friendly and helpful on the other hand excellent facilities very friendly and experienced staff hotel very clean breakfast offering was excellent and value for money for london but the toilet and shower area were a little small

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the rates. Great location easy access to the tube and hyde park room had a fantastic number of amenities furthermore wifi not very good floor and beds were very creaky walls are not soundproof at all so it s noisy and doesn t feel private. The room windows were overlooking the other rooms so the curtains had to be drawn all the time breakfast spread was fabulous chef was able to offer an excellent vegan cooked breakfast. Can t moan about a thing

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car parking facilities the location is not very good it takes around mins to get to the central the hotel doesn t have good sound proof especially at night with young teens party in the building we felt the vibrant the walls in weren t totally sound proof we could hear loud talking in the neighbouring room fortunately they went to bed early nonetheless historic monument very well equipped room and bathroom likewise the staff at the reception were very dissapointing. Every thing such as viwing cleaning staff and services

0-car 1-parking 2-facilities 3-the 4-location 5-is 6-not 7-very 8-good 9-it 10-takes 11-around 12-mins 13-to 14-get 15-to 16-the 17-central 18-the 19-hotel 20-doesn 21-t 22-have 23-good 24-sound 25-proof 26-especially 27-at 28-night 29-with 30-young 31-teens 32-party 33-in 34-the 35-building 36-we 37-felt 38-the 39-vibrant 40-the 41-walls 42-in 43-weren 44-t 45-totally 46-sound 47-proof 48-we 49-could 50-hear 51-loud 52-talking 53-in 54-the 55-neighbouring 56-room 57-fortunately 58-they 59-went 60-to 61-bed 62-early 63-nonetheless 64-historic 65-monument 66-very 67-well 68-equipped 69-room 70-and 71-bathroom 72-likewise 73-the 74-staff 75-at 76-the 77-reception 78-were 79-very 80-dissapointing. 81-Every 82-thing 83-such 84-as 85-viwing 86-cleaning 87-staff 88-and 89-services

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fantastic location beautiful main lobby and bar very hospitable and courteous check in staff

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