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adamamer20

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synthetic-sentiment-segmentation

like 0

at first sight of hotel we were concerned about the empty building ajoining it was very neglected and empty however our part of the buildinging inside was very clean and tidy our room faced a neighbourhood pub but their patrons appeared considerate of neighbours, mini bar prices joke. Lovely clean apartment, bed a little lumpy it s simply a very noble house with a long and impressing tradition

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fried eggs raw but otherwise breakfast was very good

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the room had no view and what is visible from the corridors is unenchanting in addition the staff was super friendly and went out of their way to make our stay as enjoyable as possible they did it with a very calm kind and professional demeanour and we felt very well looked after also breakfast was filled up quicker than you could blink top

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frustuck expansive

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hot chocolate i ordered was cold chips were greasy room took an hour to heat up from cold bathroomn sink was dirty

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the night concierge rude and helpless we have no internet in the room ok can t help he didn t even try to restart router we asked for bottled water he said was finished so we should drink from the sink really really not nice there is a very bad smell at reception breakfast area the rooms are not so nice as described in the website quite disappointing overall though had a bad experience with room service minutes we waited until we called to chase up then we were told it would be another minutes clearly they didn t make note of our order from our first call we also paid for late check out until pm but were disturbed times by housekeeping obvious lack of communication not enough choice of food on their restaurant menu. Our stay was brilliant i couldn t fault the staff location or the hotel it really is worth staying here and we would definitely come back here to stay again

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breakfast space is very crowded conversely the location of this hotel is right on point the bed was nice big very comfortable overall style or the hotel was fabulous. The team was very friendly with a special mention to dimitri that was extremely helful and nice to us the hotel is very well situated with different bus or tube stations nearby it is really near nottinghill gate and portobello road but not in a touristic street there s a bar nearby full of local people very appreciable the beds were very comfortable the shower was huge with many jets of water the breakfast was good with fresh fruits and fresh orange juice. No hot water on the saturday evening for a shower it s a lovely old building but in need of some tlc in house maintenance parking a bit expensive by comparison, that for what you got in the room i found it very expensive the windows didn t open and it was very hot in the room even with the air con on which you couldn t tell if it was on or off

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great location space of the room facilities nespresso machine clean breakfast only a brief stopover on our way to europe but the hotel is well located for oxford etc comfortable room and pleasant bar area and a very enjoyable breakfast location breakfast cleanness staff

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the best is mr jalal regards. Bedroom was modern clean and so very comfortable bathroom was lovely and spacious had no more time to explore area

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they acted promptly when thete was a problem and were happy to provide me with a complimentary breakfast

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if you get room windows in main street there possibly can be to noisy

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location is brilliant just by cataluna square and the top of the rambla loads of transport around you easy for the airport bus tourist bus metro. Window coverings the lighting not bright enough the large column in the middle of the room likewise the location is amazing minute walk from the fountain and arena mall all kinds of public transport available within the m radius of the hotel the rooms are clean and provide most of the comfort you need in a hotel room the breakfast was very good too the staff was very peasant and helpful, nothing i love it. Beautiful hotel in a beautiful location the staff were lovely we will definitely be back there are shopping facilities near by and surrounding the hotel is a lovely community. Great location amazing supplements free mini bar for example

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there s no tv channels enough i get a room with beds instead a big one so it wasn t so comfortable we didn t had bathrobes as the first time we didnt get the breakfast. The water pipes from other rooms were really noisy and woke me up through the night close to victoria tube station marathon finish line

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large glass toilet door loudly scraped the tiled floor and didn t close cleaner must have noticed it but it was not fixed shelf set directly over basins and only inches above made it difficult to use them decor very cold and a little dated bath robes have seen better days. The receptionist chinese looking with black hair was very negative and rude she was acting like she is not in the mood for anyone never saw her smile for nights of stay so many roles like water boiler and irons are not allowed in the room and if they were found by the staff it will be taken away till the end of the stay breakfast is very limited

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amazing room outstanding breakfast, the location of the hotel was perfect a good base to explore the whole city, room is so tiny, everything the staff was extra friendly but not creepy and efficient the location was great the food is amazing i love the soup on your ala carte menu my boyfriend enjoyed the breakfast buffet i felt like the entire hotel was inspired as well as to enhance more the spa with jaccuzzi

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location decor staff breakfast good and time of breakfast but smal breakfast few choices and lack of fresh food and beverage the hotel was gloomy with dark dirty carpets with halls filled of an odor of chlorine mixed with vanilla messy with big sacs of laundry everywhere in and out of the elevator and noisy they were repairing sth for three days in a row the bed was uncomfortable especially the pillows and also the duvet quilt was very thick and heavy, carpet in the room was very dirty a shame because everything else was fine. Bed was very comfortable bathroom was great lovely room all round

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staff especially zoltan the receptionist he was very helpful, merel hope we ve spelt her name right was really helpful with our check in out and helping us get to know the city our visit was all the more easy because of her knowledge and help the hotel was just what we were after somewhere comfy after long days exploring the city

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good location for the museums nice breakfast room and breakfast room available from early

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on business i have stayed in many hotels so feel able to review constructively the rooms were the smallest i have stayed in although clean the carpets were dirty and stained and no kettle was available although tea and coffee facilities were in place when is asked for a kettle i was told there was not enough available then advised to leave my room and go to the bar on ground floor and ask for hot water if this hotel was a a night stay totally fine but for a night not acceptable the breakfast buffet was very basic and again not worth the additional cost plenty of nice cafes in the area, bar could have opened later

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the a c was working the first night and did not work for the second the room an bathroom are small i booked a triple for the size i found out it was in the basement when i expressed my readiness to move to a double room but move above ground it was agreed at no discount to the triple room price

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friendly and helpful staff modern and clean hotel and a great breakfast would recommend this hotel and most definitely stay again

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acoustic is really bad you here all the noise from the street shower is old, all round nice hotel ticked all boxes, too small glasses for breakfast drink too great location for westminster and central london excellent location with extremely helpful staff especially the concierge

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no hand soap in bathroom, the hotel is fantastic staff helpful and always welcoming with spa facilities top class the dining experience is good with extra effort made to make my girlfriend feel special on her birthday will definitely stay here again and in room thank you

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no aircon during the september heatwave the split level rooms were a disaster the upper sleeping room was like an oven all night no obvious connection to public transport, excellent staff lovely. The hotel was excellent great location and good value for money the breakfast is extensive with a good choice. Spoil room too old for this price in night

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helpful staff on reception restaurant on site offers dinner and breakfast room service which was great because i wanted to relax in my room best rain shower head ever in the bathroom very well stocked mini bar and snacks in separate dressing area just around the corner from smithfield market and looks out on charterhouse square. Shower not so good missed not being able to make a hot drink in the room. Understaffed reception person waited minutes while many staff hang around doing whatever i really wonder asked for tap water time in the gym before getting it times before staff told me they would bring but nothing arrived room service was really poor very disappointed by meals tried over maybe and they were all cold and sad glass of whine was just awful in quality and ridiculous in quantity i took a picture breakfast is not great no made to minute food at all only cold things and on my nd day nobody offered me coffee not significant issues but accumulation of small desapointments make the stay good but not great

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bed was comfortable loved it towels felt good too as did the shower staff were excellent and helped out, it was a lot of noise near to my room even when some one close the door you can hear the loudly sound in your room

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nice breakfast clean room close to center

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the restaurant was expensive

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clean with very helpful staff, staff very helpful no queuing for breakfast. We had an unfortunate delay in food service on one occasion over the festive period however rachel the spa manager was fantastic at resolving it immediately to our satisfaction and in our eyes this above anything else sets the service standard at the highest level we cannot recommend the hotel enough to all of our friends

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my partner and i stayed for one night with my parents for a visit to the royal albert hall it was a perfect location and staff were exceptional they went above and beyond to help us as i d recently suffered an injury beautiful hotel wonderful location but the fantastic manner of the staff is what will certainly mean we will return thank you for making it such a lovely stay ps coffee maker in our room was great and bed very comfortable

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they didn t inform us that it would be separate appartment in different building on basement floor almost without windows though we planned to have separate rooms and the breakfast was in another building and the waiter in restaurant forgot about the order and disapeared and we were late to the airport as we were waiting for breakfast will not recommend it though the location is good, the room and the bathroom were very small, first impressions were amazing staff were extremely friendly and warming to our stay they were extremely professional, room is smaller than expected bathrobes and slippers are not provided, very thin walls every night i was kept awake by neighbour noise room service could have been a bit warmer, what s not too like this hotel is perfect friendly professional unprententsious staff excellent service amazing food excellent selection rooms beds are heaven absolutely spotlessly clean everywhere quality at every turn

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not in the city centre so if you want to spend a lot of time in centrum this hotel is not an ideal location although there are trams and buses available nearby which take you to centrum or centraal in minutes, amazing and unique boutique hotel so charming and beautiful they restored belle epoque elegance with modern facilities simply love it

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the whole experience was excellent the staff couldn t do enough for you the hotel was spotless and the breakfast variety was outstanding in addition the staff was cold and not friendly the room was poor design although quite big. Wi fi connection bad internet im afraid additionally building is a maze

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no a c and slightly stuffy in the summer nothing critical though the staff were lovely nothing was too much trouble especially the young man who helped with our bags brought room service fixed our air conditioner unit the beds were really comfy as well had a lovely night s sleep though very friendly staff the breakfast good next to barcelona stadium walking distance less people in shops near hotel compared to city center you can find seat in starbucks. The spa is excellent

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as residents of the hotel i thought parking should have been free or at least charged at a reduced rate. Wesley at the bar was friendly and helpful on the other hand location is very good close to everything breakfast is excellent even a little bit expensive staff are helpful and nice the location is central and perfect short distance from railway station

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extremely friendly staff welcoming people from many different backgrounds i used the gym once and enjoyed it the gym is a small room and is fine for people simultaneously very nice local restaurants in the neighborhood the tram line d is minutes walk from the hotel and it runs straight to the center and beyond to the belvedere castle min ride, amazing view of the eiffel tower really comfortable bed and friendly staff bit expensive but you have to expect that for the location view and high quality of the hotel. A great place in a great location very clean roomy bathroom with full bath nice toiletries comfy bed great coffee maker complimentary bottles of water in the mini bar repeat returns

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they were renovating while i was there and the corridor was full of paint and renovating materials, access to outside air from rooms is definitely an option that should be examined because it was just too hot when the air conditioning stopped working also the carpets in the rooms were not clean the ones in the hallways looked quite clean. Everything was great i definitely recommend this hotel the hotel staff at the reception was very helpful and polite very well located. I couldn t sleep well bcoz my room was just beside the elevator i don t know how they believe customers will enjoy stay at this room the room is some but well organized pillows isn t comfortable

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the lovely touches like the petals balloons card and fruit also the prosecco and chocolates on arrival. Quality decor and facilities spacious rooms shops restaurants across the road or onsite undergound parking, the bathrooms were see through so if you share a room with someone just be careful because you ll be seeing each other go to the toilet shower bath

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staff were very friendly and helpful with every request from getting around to booking restaurants we liked the staff the food and location of the hotel

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repairs were disturbing despite great breakfast great decor and ambience well decorated spacious rooms awesome location also would have been better for the breakfast to have been included and the breakfast was amazing such choice very comfy bed x, supposed non smoking room yet bathroom reeked of cigarette smoke very nauseating bathroom needed serious updating with pink mould on shower wall seams carpet stained and old which probably didn t help smoke smell

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room was beautiful and we loved the roof top pool also really comfortable bed the staff especially the concierge are very friendly and knowledgeable about the local area the gym is excellent this is a lovely little hotel in a great location just around the corner from placa de catalunya las ramblas and with a metro station just a minute s walk from the front door excellent breakfast selection complimentary soft drinks and snacks served from pm until pm was a nice addition and unexpected ate here on our first night as it was heavy rain and food was excellent and very reasonably priced complimentary bottled water provided daily helpful and friendly staff will definitely stay here again if we return to barcelona noise from street dustbin lorry emptying bins at am in the morn, fabulous hotel location frontdesk staff facilities and superb breakfast top of the line five star hotel

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just a little far from train tube but this reflects on the price. The location was fab minute walk to the wembley stadium. Nice clean friendly employees similarly bed breakfast air con

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the ease of getting to wembley arena the breakfast was great friendly and courteous bar staff even under pressure during the late evening rush

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lack of english tv channels the executive lounge had a rather small capacity especially for breakfast. Nothing much i liked everything too the room at night was absolutely roasting and our air con didn t work also members of staff came into our room during the day while we were there trying to get changed, lovely place very convenient and good price. Location is just across the underground station a very short walk to the hotel and the location is stops away less than mins metro ride to the rathaus city center

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room could have been larger furthermore we booked months ago for a family room as adults children our room was not ready till pm because they gave us a triple room so staff had to put an extra bed in there for us. Great people. Street noises l reception staff doesn t know much and speaks terrible english

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central location near hyde park kensington garden near to underground station good wi fi in room free the mattress seemed to have quite a sag in the middle there was no storage just three hooks on the wall it was all a bit too pink and purple and a little bit faded around the edges on the other hand sound of ac is v high so it s noisy. Bed was lovely and comfy also price per night ratio little bit high room on ground floor airco made sounds

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hot water system was very bad we had trouble both at night and in the morning the water was very cold will not earn any hilton honors points hhonors nor free wi fi nor other kind of hhnonors benifits if booked through booking com a hotel s staff knocked at the door around in the morning and asked whether what time she could clean the room could she just wait until we check out, good amenities in the room and one thing that i i don t understand is there s no kettle in our room and the nesspresso machine without offering coffee capsules, situation close to transport though room was lovely so was the hotel and staff also x very comfy beds and modern

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it s very old fashioned you can tell back in the day it would have been a top hotel however it s getting to the stage where everything looks just old too great hotel location is absolutely amazing i recommend it breakfast is really not worth euro given the amount of options and type of option presented i expect something more for euros furthermore fantastic location walking distance to almost everything the bed and down comforter were amazingly cozy there were special dutch cookies in our room upon arrival concierge staff were extremely helpful, the stairs to and fro from room and large bed friendly and helpful staff

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the breakfast is really over priced room was large much larger than usual for a paris hotel at this grade nicely furnished and quiet good view over the river good bathroom did not have breakfast or drinks in hotel so cannot comment on catering services reception staff very helpful and friendly well located easy and interesting to walk round arrdmts and and plenty to discover in those three other than eiffel tower la cite de l architecture in palais de chaillot truly excellent especially the currently running world war i exhibition lots of traditional very good bars bistrots and brasseries in all three arrdmts zinc and la gauloise in and cafe a la fontaine in excellent the latter produces its own special raspberry liqueur metro and rer only metres away at javel station, housekeeping was poor additionally i m glad i paid for an upgrade the bar is good and the breakfast is clean hot an well planned friendly staff very comfy beds and the shower is amazing could not fault this hotel in the slightest get the breakfast if you stay thank me later booked a smoking room when i got there it wasnt nd was explained to that they only offer twin room smoking rooms not double rooms false advertisement no little biscuits or chocolate with tea and coffee like other hotels other than that all good

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wi fi was pretty rubbish and it was noisy from the main road at the front furthermore the equipment in the apartment and in the hotel friendly staff at the reception location not far away from the sea and marina centre

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could have changed bed linens after previous guest and only thing we could really complain about was the room was a bit cold overall amsterdam was freezing when we were over so maybe this couldn t be helped

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bed was extra comfy and the rooms had a huge variety of amenities but good location spotlessly clean comfortable beds lovely bathroom full breakfast buffett helpful staff overlooking sagarda familia yet the bed was not as comfortable for a higher end hotel, the place is very dirty and not well maintained.

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no free water in the bedrooms ipod dock to play music would have been a lovely extra still the location was very close to marble arch making it an ideal spot to view much of what london has to offer the breakfast was plentiful shame you had to go to a different site to have it, great personal touch from reception and hoxton hotel staff to leave a small bottle of red wine and card in the room as it was my girlfriends bday food and drink in the hotel is quite pricey the road had lots of building work outside but that wasn t the hotels fault apart from that everything was perfect

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i was working in stratford westfield and this hotel was right outside so no traveling once i had finished a night shift, friendly staff good location hotel very clean. No laundry bags in the room minibar has only water. It would have been nicer to have had proper bedside tables not individual ceiling spotlights above each side of the bed how on earth are you supposed to read quietly when your partner is trying to get to sleep when there is a huge bright light shining down from the ceiling or find your way to the bathroom in the middle of the night without waking people up by shining a bright light directly in their face

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cozy room good value good size bath liked the late night bar for after show snacks and drinks

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friendly helpful staff amazing location just besides la rambla rooms are really clean and fresh great terrace and bar recommended as well as nice location courteous staff and good restaurants close by

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the hotel laundry sent my clothes back a bit too damp they were sealed in plastic when damp so ended up with a bit of a musty odor more hooks please i have a shaving kit and a garment bag that can both be hung from a hook somehow hotel rooms never take advantage and provide hooks these are very minor complaints there is a lot to like about this hotel in addition the room cleaniness. Terrrible unfriendly staff dirty ugly lobby very disappointing. Room artistically designed and ergonometrically spaced and the shower experience was new and nice excellent location to access central barcelona s top shopping and dining places breakfast was stars

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great location for visiting amsterdam tram stop right outside the door modern clean and spacious room friendly staff we didn t eat there so can t comment on the restaurant, everything was fine except for the dirty carpets in the foyer and corridors which gave an unpleasant experience especially when viennese friends came to visit. The room was clean and bed was enough comfortable. Pool and gym were disproportianately small to the number of users and the steam room was smelly still far too expensive for what you get i really don t recommend it in addition when i arrived late in the evening they just told me they had given away the room put me into a taxi and sent me to another bad hotel in another part of town where i did not want to be but only after they forced me to pay the invoice for the room which i never saw which i had to accept because i did not have anywhere else to go they had my phone number and e mail so they could have asked me at any time if i were going to show up which by the way i always did every single time i booked there since i have an important client just mext door but they did not after very little sleep i had to get up earlier the next day and take a taxi which i obviously had to pay for myself to reach my client where i spent the rest of the day fighting against headaches and exhaustion courtesy of this appalling establishment

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staff were superb and hotel was comfortable location is good for nightlife. Room was very very clean all was great in the room and a very nice view over the hills breakfast is quite good enough and a lot to choose from for european standards it is good it is located outside the city center however it takes minutes to get to the metro station and another minutes to the city center central station and it is quite fast also to get to the airport takes you minutes by direct train the team is young professional and always helpful very nice staff we arrived after midnight the kitchen was already closed and they still baked us a pizza for dinner amazing room facilities maybe the price was a bit higher based on the outside cirty center location but it is still acceptable, the staff was incredibly nice and hospitable. You feel at home lovely friendly staff, breakfast not being including in the room rate

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the staff could have given us a map at check in we had to ask for basic vienna information that we felt should have been shared on arrival the bose sound system is outmoded and can t be used with current generation iphones without a lightning to pin adapter a little noisy but accept that the hotel is very close to euston road still slept ok breakfast could richer for this price. The pool was unusable as it was not heated and closed by dinner time each night the environment for the pool was uncomfortable as there are paying customers right beside it eating meals watching you swim we chose the hotel for the location and the pool and we were so uncomfortable using the pool that we only spent about minutes total in it no fun being in your wet bathing suit while people are annoyed with you because they are eating their dinner, no concierge on duty to represent the hotel

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there was t any jim and pool for everyday nevertheless lovely hotel great service in addition breakfast hot food was luke warm and should have been included in the price paid bathroom needed updating

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nothing really the menu in the restaurant didn t float my boat but that s a personal opinion however the quality was good perhaps a good house wine at around small niggles everything else was excellent, this was a revisit to your establishment years later it was very satisfying to see that it was as memorable a stay the second time around whereas convenient comfy beds good price how staff went out of their way to make your stay as comfortable as possible location really great especially with children the high tec panel doesn t work well always stuck room is small and in a irregular shape not sound proof location is quite far from central london

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poor insulation to other rooms uncomfortable pillows no air conditioning system no bar too small double bed room and the room was a bit musty and the decor was stale the breakfast was ok but the bacon was not cooked and the coffee was terrible in addition noisy both out on the street and in the hotel double bed was two single beds together

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shocking price during mwc furthermore above and beyond service the staff are at the height of customer service everyone is very friendly and always smiling we were greeted at the door and our bags were taken to our rooms upon arrival we were offered complimentary drinks at all times of interaction with staff staff were always present room service or help was prompt and timely the view from our hallway of the effiel tower is excellent the gym is modern and offers clean maintained facilities more than value for money and surpasses initial expectations perfect for business or a romantic get away

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price but as in london stars but looks like stars. Fantastic value lovely staff. Outside generator that kept us awake all night. There isn t the restaurant in the hotel so you have only the breakfast in the morning that is nothing special and for the lunch dinner you have to go out

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not worthy of stars at all had dirty blood stained mattress in first room so was moved to another room where it didn t have a window that could open wifi cuts off and you have to sign back in every mins poor television signal and only english channels and no english subtitles our duvet was dirty and we told there were no more doubles so we were given two single duvets very outdated furniture would not recommend this hotel nor would i stay in it again we were expected to use water from the bathroom for tea and coffee would advise everyone staying here to check duvet covers and mattresses not a pleasant stay for us. Smallest lift in the world, the location was perfect and the staff were very friendly and helpful was initially put off by a few bad reviews i m not an unrealistic person i am aware you will get what you pay for especially in the centre of london expect friendly staff a great location but basic facilities similarly had bottle of poppers disapear from room late room clean on one day expensive breakfast

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best location of all wembley hotels spotlessly clean gorgeous room lovely view perfect for stadium the staff were very good especially serving breakfast couldn t control the air conditioning and cold tap would also run hot water sometimes. Central location clean very helpful and cheerful staff very comfortable big bed with good quality linen a common terrace where i could have a cigarette with complimentary coffee fresh renovation nice christmas tree quiet for the centre of bcn good wifi good special price offer i could stay there again, it offers very large and comfortable beds and the whole hotel is well designed with amazing style lots of noise from other guests which disturbed us

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jacuzzi in the bathroom is always a plus but the bathroom wasn t clean rooms aren t soundproof lots of street noise that in addition to the fact that it s hard to keep daylight out with the curtains they have chosen makes the place ok for leisure if you don t need to have a real good sleep perhaps but i wouldn t recommend it for business trips tiny gym

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modern gym x free laundry pleasant staff. Good location in the heart of milan only stops from milano centrale good breakfast and nice rooms, every thing from staff to room cleaning to the service and first time ever i go to five star hotel and there is nothing except the tea and coffee nothing to eat what kind of hotel is this wonderful friendly staff very helpful at all times hotel is in a great location the room was clean comfortable and spacious good breakfast with full english or continental options great value for money i would stay again

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the eco friendly reward scheme on room cleaning the very friendly and helpful staff the pleasant airy gym and my quiet comfy room furthermore friendly staff splendid facility worth the price. Value v price too expensive for a quality rooms, accessible to many locations both by metro and taxi

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bathroom on suite not so good door was rotten at the bottom and the hand basin was cracked toilet seat moved

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student hotel was one of the highlights from our trip the coolest accomodation ever staff were so friendly interier is so cool and funky rooms were beautiful lots of things to do to interact with other travellers pool gym table tennis photo bool heaps of lounges and a yummy restaurant also lots of things to do from the hotel such as rent bikes etc mins walk from train station which is stops away from red light district supermarket across the road and surrounded by awesome eateries will definitely be back thanks for such an amazing stay

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this was not the hotel i was led to believe i had booked very confusing i upgraded to a room with a queen bed but the room we were put in had a double and air con the didn t work took hours to sort out by that time the pound of food i had ordered was warm and took my husband to go mad before it was changed

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the ride home

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excellent location close ro opera metro galleries la fayette printemps concords and etc still the room is fairly decent but very tight we felt really cramped being a couple with a small child the is no elevator to get from the street level to the lobby check in level carrying our bags up and down was a bit of a hassle, it is a shame that there are no parking facilities but hey it is london, where to start rooms in desperate need of repair and fresh coat of paint bed the most uncomfortable i have ever tried to sleep in basically hard back ached each morning and extremely tired as couldn t sleep had i booked more than nights would have moved out lighting ridiculously dim toilet had no windows no fan and door on spring to keep it shut if sitting on toilet needed arms feet long to reach toilet paper no suitable mirror lighting to put make up on basically extremely uncomfortable stay would not stay there again or recommend it shame as location good. Fantastic location just a minute walk from the well connected earl s court tube station the hotel itself is quiet and characterful with friendly staff and stylish rooms overlooking a pretty garden square perfect for a short break

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the room was depressing singles pushed together to make a double view of brick walls the smell of cooking fat reeking through from the kitchens outside average staff had to pay extra for breakfast design of room was terrible wifi did not work haggard carpets in the hotel really cheap feel to the place door room numbers printed off paper and sellotape to doors its a star hotel than somehow has in addition excellent hotel great restaurant yet customer service comfort and decor was excellent, excellent location for covent garden and west end theatres valet parking excellent lovely breakfast location staff comfort ambience

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spacious and clean room with really comfortable bed however location was good d cor was fine, a very good breakfast i loved the spacious rooms. Nichts location room size bed shower room service and if i was being really reallly picky the freebie toiletries were no great shakes and did not give the finishing touch to the otherwise lovey elegant bathrooms

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hotel staff very friendly and helpful breakfast was fantastic lovely roof terrace place to relax in the sun on the other hand great staff let us check in an hour early and even gave us complimentary drinks while we were waiting. Late check in was not acceptable

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location comfort excellent breakfast with the oportunity of a hot freshly cooked option the decor was extremely stylish the staff were helpful and friendly the metro was right outside the hotel and very easy to use to get about the hotel was clean and rooms were spacious and well equipped with everything we needed would definitely go back. No water however this was a problem in the whole area customer service was excellent was given a full refund the hotel was not at fault good range of bar meals available friendly bar staff

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very friendly fantastic room and view from the balcony, being told i was upgraded but still having a small room with no view reception staff a bit unhelpful on checking in re use of credit card quite expensive for what it was rooms are very well appointed and the facilities are excellent you can use hdmi to watch netflix etc via your own smart devices which is great if you have children or you can t wait to watch the next episode the location is brilliant with quick and easy links to shopping theatre and dinning, excellent locatio near train station very clean rooms well educated staff

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good central location for my needs reasonable price for location room small but had a good workspace area helpful staff. The retro design of the hotel is not my cup of tea rooms look very old due to yellow curtains mini bar and room service quite expensive for hotel category only one set of towels despite double occupancy long waiting times for elevator in addition very nice hotel not far from the town center near a beautiful park friendly helpful staff i liked the location and the concierge we re always very helpful big room family room well priced for last minute stay replacement iron sent to room very promptly

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the room needs a little refurbishment and a touch of paint in certain areas the overall room cleanliness is another area that needs to be improved upon i asked for a plug adaptor and the guy at room service didn t even bring to my attention that there were three different types of sockets next to the desk instead he told me i could buy one from them as well as comfortable location close to euston station very clean, interesting imaginative decor very modern large room lovely breakfast nice gardens only mins by metro to duomo but min walk to nearest station minute walk from stratford station and westfield shopping centre clean rooms with excellent facilities friendly staff

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price of food and leisure facilities, gave me a millinum club room. Toenail inside my fruit salad. Location comfort and friendly staff was awesome clean cozy comfortable very helpfull staff very good breakfast and beds for four people. It s too far away from the rest of central london

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the bed was a little uncomfortable but i am a fussy sleeper. Did not offer any gesture of goodwill following an error made in our room allocations kids room was located floor up on the floor any one with kids would know this is a logistical nightmare. Just on the edge of being a bit tired in terms of d cor good location though. Clean comfortable and in very good condition secure parking great position a m walk to the metro the roof top terrace was wonderful at night all the staff were extremely helpful a great place to stay for a base to look around the beautiful city of barcelona would definitely come back again

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i ve stayed at a lot of hotels in london at least once a week when i saw a deal on this one i figured i d give it a go maybe because it was a deal and i didn t pay top price i was given a shoe box room who knows it was at the end of the corridor near the staff lift and stores while the staff where lovely and the bed was comfortable it just wasn t worth the normal price tag so many other way better hotels around breakfast was ok overall it s just ok disappointed really. The gym could have been in better shape furthermore staff are not very friendly or welcoming like robots no personal touch the staff could be more helpful good location reasonably clean room, great view from the viewing deck on the eleventh floor

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only problem was parking it would help if you could include in the details the nearest convenient public parking, breakfast was sub standard even for italian standard location was quite far away from the centre of milan, we were first given a dark smelly and extremely small smoking room after asking for what we had booked we got a much bigger family room with huge windows but movng around was still difficult due to beds in the room, very nice hotel was greeted by a very nice receptionist we arrived ahead of check in time but was helpful and let us leave our luggage our room was very nice was on the top floor so had a slanted ceiling was a little low however not a major issue at all the website wasn t update they say they have a spa inside the hotel in reality it was just a steam room very desapointed and the same for the menu in room service you expect something and you don t have lovely rooms helpful staff and a great location close to tube station and most of the city s landmarks

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room service was overpriced the location was nice to see tower of london but not much at all around for food or sightseeing besides that took about mile walk to get anywhere overall this hotel was overpriced yet surprise for wife was a day early even though i had confirmation email card access after hrs a bit strange for the price of rooms, friendly staff clean room comfortable bedding great location, definitely the bed was not very confortable love the sky lounge great place to stay would be sure to come back

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staff generally helpful went out to get me another times newspaper after the cleaners had thrown out the one just purchased for the xmas period. The room is a bit small not enough space to move around with lugguages inside the room

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there were no rea and coffee making facilities in the rooms

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drinks very pricey even by london standards nevertheless go to Volare for 1st class service and terrific food the area was right next to a giant flea market there were vans everywhere from dawn and we had to pick our way through the stalls to get to the underground station on the saturday night there was a massive traffic jam because it s right on the roundabout for the ring road there was quite a lots of noise early in the morning too. A little bit expensive for the location though the value for money at citizenm is insane love the room and the gadgets bed is awesome, location was near elevator and closet it s horrible

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hotel peque o tranquilo y confortable

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the staff at reception were so friendly and helpful we were always greeted with a smile also improvement can be in list of tv channels and giving description of meals meat on good breakfast

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the hotel is minutes walk from the centre which means every day you can lose a half an hour walking to and from if you have a small child and head back to the hotel between other activities you can lose well over an hour from your day staff were not rude but were also not very helpful. Great nothing to dislike yet it very close to main atractions of london very com, checked in at pm and room wasn t ready the incidentals deposit was atrocious and their machine wouldn t read my card so they made me go and take out cash incurring services charges and then the exchange rate changed so i lost money that i never technically spent disgusting in addition rate experience

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smelly room dirty glasses unfriendly doorman tight room dated rooms and bathrooms but good sized kindful and excellent staffs good location for shopping and restaurants nonetheless comfortable room and lovely shower

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our room was really comfortable and big it was great experience but i m disappoint the service in the morning when i checked out i was supposed to check out at and the cleaner knock the doer loudly to reminder us which was oaky but they was continued to bother us another two time before o clock that s was the thing annoying me which i advise you should improve otherwise it was great to stay in the hotel i checked in on and check out june and stayed the room was, clean modern room with friendly staff great location great service superb location in the heart of barcelona yet our arrival was a day late due to mechanical problems with the airplane at the outset of the trip i immediately notified the goldentulip there was no way there were going to forfeit getting that night s payment i knew there would be a cancellation penalty in normal circumstances but i had proof that it was the airline s fault not ours talked to the manager and there was no way they were going to excuse the unused night s fee

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everything was more than expected have no likes

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very close to tube station good size bathrooms very friendly staff also our room was at the front of the hotel and so we didnt get much sleep due to people shouting screaming singing tooting car horns loading lorrys and vans right through the night maybe new triple glazing would help as well as convenient location only used hotel restaurant for dinner on one night as there are plenty of choices throughout the city and both food and service excellent however restaurant does lack a bit of atmosphere overall a good value break in a well equipped comfortable hotel we would use again we ve made our reservation several days after the hotel was open for visitors and months prior our stay there were a lot of free rooms at our arrival we were surprised to find out that we could not have the rooms with separate beds as we have requested the girl at the reception desk explained that booking com could not guarantee that we will receive the rooms that we have asked for and that we should have made our reservation directly with them

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this hotel is in the middle of renovation and have no resturant or bar we were awoken at am everyday with the sound of drilling etc however excellent service delivered by friendly and approachable staff we will return asap for another stay, uncomfortable pillows rooms too dark but out nights there were noises in the corridor loud discussions when passing by altercations including one assault and loud phone calls which made us have a poor night sleep i am unsure what the hotel can do about this but the clientele was not particularly considerate or at least some of them were not this was not expected in a hotel that feels rather like a luxury hotel most clients certainly looked wealthy also breakfast was more than adequate but a few more pastries and a better selection of citrus fruits and hot food would have made it perfect the food that was available was plentiful and coffee was continually topped up by very attentive staff

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the only things that let down our stay was the super uncomfy bed it felt like sleeping on concrete and i suffered for days after with a painful back on the other hand however my fiance slept like a baby and was very comfortable also the window in our room let in a bit of noise from the traffic outside we swis try to close the window more but it wouldn t budge thus didn t impact on sleeping also the breakfast is priced far too high can t justify spending over for one cooked breakfast

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location lovely room and bathroom, nothing really coffee wasnt that great euros for a bottle of water from the fridge

0-location 1-lovely 2-room 3-and 4-bathroom, 5-nothing 6-really 7-coffee 8-wasnt 9-that 10-great 11-euros 12-for 13-a 14-bottle 15-of 16-water 17-from 18-the 19-fridge

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