Datasets:

adamamer20

/

synthetic-sentiment-segmentation

like 0

very friendly and helpfull staff doorman cheap room service dlr train round the corner this is the only hotel i have ever stayed at in years of traveling where all of the hotel staff knew who i was and not just when calling the front desk from the room when i came up to the front desk with a question they knew who i was and in what room pretty impressive. The staff were incredibly helpful and respectful the inconvenience was fully recompensed the breakfast was worth the money considering the convenience and the general cost to eat out in london despite i booked in early about four months before we stayed and upgraded our oom but was give the worst room near the ground floor close to the road the hotel didn t seem full so not sure why this happened the staff were okay but not that helpful wouldn t recommend staying here despite all in all great hotel but room service did not respond to calls and had to leave the comfort of my room to go to reception

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underfloor heating in the bathroom loved it the staff the atmosphere the bed, cleanliness location and food bed is too small food was boring, the room was so perfumed that one of us got allergy problems please tell as info that you use so much perfume moreover the street was rather loud although we reserved the room until p m the cleaning lady was very persistent until we opened the door and explained it all face to face there should be better communication between front desk and cleaning staff the many plastic flowers in the dining area were disturbing fewer flowers or a simple accent of fresh blossoms or sprigs would have been far more appealing for a star ambient the elevator was extremely slow and thus we opted for the stairs from the floor on more than one occasion as the hotel is really located on the far outskirts of the city we needed more than half an hour to reach it by car from the highway

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no air conditioner in the fitness rome its very hot there

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the hotel was having building work which was not advertised there wasn t noise but it wasn t as beautiful as expected due to the works the rooms were also very small however i had to stay at the annex across the street which was still good too be careful there are quite a few grange hotels the grange city overlooks the tower of london the grange tower is somewhere else a little confusing when booking attractive modern hotel impression of crisp and clean however it is let down by the bathroom the hardware is flimsy and cheap the shower cubicle was falling apart the mixer tap on the basin was loose the hand held shower unit was squirting out from the base of the nozzle. Booking in was rather lengthy the reception staff were confused because we had belatedly booked an extra night breakfast was disappointing bacon was poor and you have one of those toasters that don t toast and knives that don t cut in common with most hotels in london despite the staff was really nice ad gentle i was in paris when the terrorism act happened friday november during such a circumstance the staff has been simply great congrats to all of you for your professionalism and humanity what makes an hotel better than another is its humanity believe me hotel bedford has it because they have a real superb staff moreover the lady responsible for breakfast was superb especially to calm and to be gentle with everybody the day after the terrible terrorism act chapeau

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the wifi was a joke for connectivity that kept dropping out and when you did get connection it was very slow

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rooms are too small for a star hotel the quality of the decoration and the details of refurbished rooms is low for a star hotel it looks a bit like a cheap home staging staircase and lift need to be improved

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we just came here as missed a flight home but seemed very good bed was comfy, location and a good room the little lady from the breakfast room she is agressive with the clients you can seat only where she wants and if the breakfast is until o clock she locked the door from and not letting clients get in the breakfast room i think she had several complains during our stay

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we went for a concert and the location was superb right next door staff could not do enough for you and everything was spotless also ideal location for visiting other places in paris just up the road from metro

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location room style staff quality clean the bed is huge and the breakfast is really good. The rooms are all updated to a modern standard good sized shower too hotel is minutes away from gunnersberry tube rail station and is one stop away from kew gardens there were friendly chaps on the staff one at the bar ricardo and the other was serving food an actor i forgot his name breakfast was a good spread only had it once though so i am not sure on variety on a daily basis if one is staying longer, the beds were too small would have been much more comfy with a king size or super king size bed

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everything a. The food is too salty and not suitable for consumption. Fantastic location in the downtown absolutely beyond compare in a silent elegant santo spirito close to everything yet without the crowds warm friendly atmosphere great breakfasts

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the coffee i would have liked a kettle and packets of coffee and milk as i don t like expresso however i think that if i had asked for this it would have been provided. The situation is perfect but this is not enough for the rest very attractive d cor helpful staff excellent buffet breakfast disturbed sleep from rail track close by not being given two rooms together stayed here a year ago and if anything standards are even higher than before friendly efficient staff spacious comfortable well equipped room spotlessly clean in a peaceful central location initially got allocated a room which had not been made up in replacement room many tv stations listed but not available on tv e g bbc pillows very uncomfortable felt like filled with sand shower spraying from hose despite tightening joints very loud construction noise sounded like drilling started am room key card found to open several other rooms suggesting major security issues reported to reception

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luxury bedroom no bath moreover location and loved the water bottles and water cooler to help yourself

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the breakfast was splendid rooms very spacious

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good location ok price clean and fairly modern room. The room was a bit stuffy but then again i should have opened the window earlier in addition cosy room lovely hot shower plenty storage fridge friendly staff arrival welcome treat. Everything this was the most magical luxuary experience i have ever had it was beyond my expectations and if i could afford to live this way everyday i would. Comfy beds spotless room and bathroom lovely breakfast and lovely staff very convient to paddington station, everything of course it doesn t come for cheap but personnel is extraordinarly pleasant breakfast is very good although i d prefer to have it included in room price which is the case in most of europe but not in paris

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the staff were extremely helpful breakfast was lovely with eggs cooked freshly to order the hotel is in an excellent location for public transport links within the city center conversely asked for uper floor level room for a veiw we got a court yard with air con units and drain pipes and old cupboards wasn t impressed and could here the night club all night next doors as was a one off for use took a lot of saving the palace like environment as well as unfortunately major road construction just in front of hotel, perfect location lovely modern friendly staff clean hotel with fantastic facilities loved the pool and also roof top bar had some fantastic views

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location was excellent minutes walk from tower hill tube station and just across the road from tower bridge and the tower of london very clean room great ambience in the hotel and fabulous skylounge bar also in a nice quiet area so easy to sleep at night without any disturbance from traffic outside etc friendly and welcoming staff who were always polite and helpful. Abscence of coffee machiene in the room sizes of room and toilets service could have been more welcoming and helpful generally

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later check out would have been good

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room very cramped even though it was a single room was very claustrophobic yet the odour in my room from the air conditioning was a little savoury and needs some attention very friendly staff very clean room, the staff were excellent i got a call in the room asking if the room was ok i told them it was tiny they immediately moved me to a bigger room the staff at breakfast was excellent they were very courteous were proactive in asking if i would like something else that was not already there checked on everyone on whether things were working ok the hotel has a very nice library bar it was really good service additionally it was where we wanted to be and very professional

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rooms tired and small super location toilet at the lobby very convenient for a refresh stop thank you for the room upgrade i really enjoy the dam view, the pillows were hard they only had curtains for only half of each window which meant it was bright really early in the morning sun came up around am at this time of year the lift was a bit slow even though it was just floors

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the shower room very spacious and with a deep bath, building is old room was small there was no bath in the room only a shower bed wasn t too comfortable also location was good the concierge was amazingly helpful, the location is really good and staffs are really kind breakfast was okay electronic key card function was erratic tea hot water was tepid, very helpful staff comfortable room great housekeeping

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spacious well designed room free mini bar no noise from outside and complimentary wine and canap s after pm lastly the hotel is right on liverpool station so great location, great access to metro station right in front of the hotel parking garage very close not included fair breakfast and dinner included in room rate

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We could not catch our waiter's eye, and he ignored us, location bf staff, very clean new building nice design there was a lot of construction work around so the views were not great however watching the cranes was quite interesting having to close the curtains so the workmen could not see in was not great although some people might pay extra for that

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the staff are by far the reason i stay there they have become family away from home the rooms are a small even for london standards perfect hotel for a business trip that you re spending your time out most of the time and the hotel is extremely central. Price breakfast should be included in room rate as well as very clean room very good and kind staff good location except the noise at the morning good wifi stayed in a few hotels recently and there was no comparison despite the prime location my room was large with a solid luxurious feel and best of all the window opened which is not always the case i stayed here this time last year and see no reason to try anywhere else. The room was beautiful and as it was my friends birthday she had a card and a small mouse chocolate cake in the room for her on arrival she was so happy and it was a lovely gesture that the restaurant made, location walking minutes to the two different lines tube stations stylish room design well made furniture great linens pillows and blanket teapot cups and other cutleries hairdryer bath accessories ironing board and iron great shower good free wifi in the morning slower in the evening but good in common

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there is no facility to play music in the room other than the tv a bluetooth speaker which can connect to a smartphone would be great

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the lack of food in the executive club at breakfast. I paid for a de lux room when i make the order it s the second time for me in this hotel so i know the room it s the same room i saw in booking when we got to the hotel thay gave us a really bed room just the second day i got the room that i ordered shower is a bit complicated took me a bit to work it out how to get hot water

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there were no bedside lamps no ambient lighting only bright overhead lighting likewise quiet inside and outside small balcony tea making facilities espresso machine very tasty coffee cleanliness attentive staff, bathroom was not good shower was very badly designed ac was pegged at high temp should allow to go to

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the staff was extremely nice and attentive and room was super comfy i also liked the small details such as lemon water plenty of coffee room slippers etc front desk staff were a bit miserable nonetheless more choice for the breakfast price is a bit high glasses in restaurant cleaner

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the locations was excellent the room spacious and well appointed the staff friendly and efficient, the hotel is very closed to tetan station of metro line it is also closed to the chinese community where you can find good and cheap chinese restraurants a big supermarket and everything you need

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nice hotel value for money in addition small room and bed. A little wait at the reception and it would have been better if the breakfast had a two tier price for people who choose not to have a hot part of the buffet i thought it was expensive staff very slow

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friendly reception location modern room garage hotel receptions are not helpful fire alarm disturbing late night without advisory from the hotel no one pickup the call and no one showed up to explain the problem house keeping too laid back guest need to ask the house keeping to refill the shower gels replace the towels etc staff were very friendly at check in and check out it was dusty

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reception desk staff were lovely polite and credit to the hotel good location

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excellent location we walked to every attraction we wanted eiffel tower arc de triomphe pantheon notre dame crypts louvre and enjoyed the shopping along the way easy metro access we just chose not to use it in favor of exploring above ground the facilities met expectations stayed in the junior suite room had a nice view along the street with little noise bathroom was large and modern staff was friendly and helpful worth buying tickets from the front desk for a couple extra euro than standing in lines at attractions smart phone was provided for the stay which was super useful for looking up restaurants and just navigating via google maps

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lovely staff and great value for money in the centre of london stayed at the nadler kensington and the victoria branch had more style and atmosphere very pleased i loved my stay at the little palace hotel i was staying an extra night after my travelling companions headed in different directions it was easy to find the staff were super courteous and the decor was a little edgy up to date and very clean my room as i suspect they all are was small but completely adequate internally the designers have done a great job prioritising what matters comfy bed good quality shower just enough bench space for toiletries a small amount of storage plenty enough for a few nights worth of clothes and not including what doesn t little toiletries of low quality that i never use anyway i also had a balcony room that had an amazing view over the roof tops of paris including being able to see the top of the eiffel tower i have been to paris quite a number of times before and this experience still blew me away i loved it the location was great for exploring le marais and around too very central really i wish i had been staying for more than a night and would definitely stay here again thanks. The room was very small could not open one of the wardrobe doors due to the bed side cabinet the water was cold from shower

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air conditioned well furnished twin room great breakfast additionally staff chasing me wen going to toilet asking me to pay for drink i hadn t finished yet, this property is in an excellent location a small boutique hotel rooms were very clean will definitely stay here again everything location room food was ok staff just forget about going there plenty of other options in barcelona but the toilet bowl is yellowish there is no conditioner no cotton shower cap etc

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everything we use the hotel when visiting family nearby we are also staying over christmas the breakfast was a little disappointing as not much flavour in the bacon and beans furthermore while I quite liked the food and the ambience, I'm not quite sure if it they really deserve it the Michelin rating they have displayed so prooudly in the window.

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great location really nice reception staff very helpful they deserve stools maybe to sit on during there hr shifts, the view and the location is perfect furthermore quiet where you want quiet and lively in the restaurant and bar great location nice view of the eye from our room floor room was very comfortable and well appointed and very clean housekeeping responsive and pleasant reception staff and concierge service excellent. Need a more fresh one staff and atmosphere very positive clients come first attitude came over well noise from next bedroom late at night loud youngsters but we rang reception and things quietened down soon afterwards

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the room lacked of in terms of luxury there is no closet so no extra pillows blankets in the room unless requested the shampoo and the shower gel could be better in addition unfriendly and unhelpful staff they did not have any information on various questions such as parking in the neighbourhood or where to watch the new year fireworks they actually advised us to go trafalgar square where it was not screened and not possible to watch. Room was tiny and for a business traveller the work desk was cluttered and small the roof top view is unbelievable really wonderful i would come back here for this view breakfast was good also and the location was great right next to a metro station everything was clean and the beds were comfortable, it was unusually hot while we were there and the level room we were initially given remained at deg c despite the air con being set to and all options set to give maximum effect we could not sleep under these conditions and a request to change rooms was very rapidly dealt with we were at first offered a basement room these look really nice actually and then a very nice room on the nd level which proved superb so this is hardly a criticism more a warning that the air con is not effective on the uppermost floors and you might want to avoid these if you re not used to sleeping in a hot room check with the hotel though they are aware there is a problem and considering the way they responded to all our needs i would not be at all surprised if they did not rectify this problem very soon

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room and bathroom was very small but apparently this is normal for rooms in paris and the location the nice breakfast buffet the friendly staff

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layout of room was strange showe in middle of room no place to hang big towels odd layout of room

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we had an excellent experience staying in starhotels echo milan and would highly recommend this hotel, the location is good i also liked the style of the hotel nice dinning room area cool shop and coffee space liked the branding and quality of some of the toiletries provided also the staff is friendly and helpful wifi is available at no extra charge, fantastic service from first min to last staff excellent through out

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small dining area for breakfast lovely massage in the spa and a beautiful bedroom. Staff excellent bed incredibly comfy and food delightful location brilliant just a stones throw from the british museum

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the noises from other people in their rooms was exactly in our room and surprised when complain to the reception they told us you are right but we can t do anything for you it s same in other rooms in our hotel when other guests goes to wc in their rooms it seems that some bodies are in your room. The room is great i wish we had breakfast thrown in for the price location isn t too bad the friendly service particularly at the concierge reception no matter too big or small to deal with luxury at a different level cleanliness comfort of the bedroom best laundry service ever encountered location no need for a taxi within a minute walk or km radius it s that central the louvre and musee l orangerie are your neighbours my new home away from home in paris the staff was excellent and the room was very clean and up to date very convenient for walking to attractions an pubs

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wifi was too slow to use and kept dropping out room was very standard for the price we made huge problem at reception upon check in as they didn t accept our over the internet payment pre check in which had been confirmed on the internet earlier concierge nearly lost one of our bags but fortunately my sister found it in the foyer definitely expected more. The stef say to me i have to pay breakfast but i haven t eat any thenk at the end i didn t buy any thing. The location easy walking distance to much of what there is to see in milan excellent breakfast, the location is excellent and the newly remodeled rooms are quite comfortable for paris anyway

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i loved everything bout the tower excellent location would highly recommend this hotel to anyone, wonderful funny friendly staff super cool style of the hotel comfortable bed and good work space in the room also the location is really great the sauna and the massage bed were a cool surprise i appreciated. Being upgraded to a suite because it was my birthday with a complimentary bottle of wine fantastic breakfast however would have liked different eggs at breakfast and not just scrambled

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nothing was too much trouble whatever you required or needed was available the bed was amazingly comfortable just loved our stay there a short walk to the british museum one way the other way paul s wonderful, the staff of the hotel is very friendly and accommodating with great recommendations for restaurants great selection of local food for breakfast the hotel is also in a good location to allow for walking to and from some of the tourist sights of barcelona

0-nothing 1-was 2-too 3-much 4-trouble 5-whatever 6-you 7-required 8-or 9-needed 10-was 11-available 12-the 13-bed 14-was 15-amazingly 16-comfortable 17-just 18-loved 19-our 20-stay 21-there 22-a 23-short 24-walk 25-to 26-the 27-british 28-museum 29-one 30-way 31-the 32-other 33-way 34-paul 35-s 36-wonderful, 37-the 38-staff 39-of 40-the 41-hotel 42-is 43-very 44-friendly 45-and 46-accommodating 47-with 48-great 49-recommendations 50-for 51-restaurants 52-great 53-selection 54-of 55-local 56-food 57-for 58-breakfast 59-the 60-hotel 61-is 62-also 63-in 64-a 65-good 66-location 67-to 68-allow 69-for 70-walking 71-to 72-and 73-from 74-some 75-of 76-the 77-tourist 78-sights 79-of 80-barcelona

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breakfast was very good room is nice and comfy big bed and on suite bath with a shower. Nothing everything was awsome similarly the breakfast is great near to the subway near to the sea love this place the staff was very friendly with smiles on face all requirements was done whereas location and staff was very hospitable, perfect location for gare de nord train station with easy access on the metro and rer to the heart of paris nice balcony access as well on the nd floor staff friendly and welcoming comfortable beds and nice dark room at night had a great sleep

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twin beds the matress was slipping outside of the bed but rude staff room wasn t cleaned in days demanding money from us for a trip we didn t go on no mirror in bedroom excellent staff very helpful and corteous too it has the noisiest spa i have ever been to excellent breakfast pleasant helpful staff

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neibour rooms were noisy. Liked the massage and bed location view bar food. Great location just outside warren street station lovely german cafe just down the road for lunch guest relations very friendly received complimentary upgrade to king sized room although was a little sparse of furniture and steps up to the bathroom odd despite air condition dose not working good

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i felt the room was very basic for the price however the room was nice and large. For two people the rooms are very very small for a single business guest they are ok but still small, some things were ok

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car parking costly crowded a football game fans, the breakfast was incredible best meals we had while i m milan i made booking on double room with extra bed following recommendation however they said different story when i check in and i have to buy triple room witn extra cost thats ok this is italy but that room have big troulble i have to move in the middle of night nonetheless lack of air conditioning we ordered some food in the hotel restaurant burger and chips we waited for mins for the food to arrive and when we brought this up with the staff he was very dismissive, small beds and the room were small when i want to plug my charger the only place i can put it is next to the door

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parking was not enough for quests and it seems our bed was broken or the mattress was out of it s shape despite room was very clean slept well in bed and breakfast was fantastic despite absolutely fantastic stay hotel and the staff were excellent would thoroughly recommend it whereas the selection of breakfast was not really tummy friendly for asian tourist

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would have loved a swimming pool. Comfortable beds quiet hotel short walk to the metro to access the city. The bed was very comfortable love the shower space and size of the shower head absolutely wonderful

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tea and coffee would have been nice but to be hones twe werent really bothered. Food was excellent both the breakfast evening meal the restaurant staff were extremely helpful polite friendly especially dinos francis the bed was so comfy george on reception was very helpful polite shame about the other reception staff if it wasn t for the food bed restaurant staff i would never step foot in the hotel again it is only those points that made me give it a reasonable review. Excellent location and beautiful hotel

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once you make the check in they tell you that they have works at the floor and between am till pm it will be some noise being honest with you it s impossible to take a nap and it so noisy i can t understand how they don t have a preference with the clients and invite to the breakfast or so i won t go back to the hotel and it is a pity as the location it s great but they are not honest with you

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air con too noisy in the room, very beautiful enjoyable breakfast coffee was really good stuff at reception is friendly and take care of small details and poor tap on washbasin lack of space between bed and chair not enough room for such a large chair so knocked leg on edge of bed a couple of times, rooms tired but okay

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didn t have any issues with my stay

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beds extra comfy towels huge food delicious fridge in room lovely extra staff very helpful n friendly air con spot on all in all a new favourite place to stay. The only thing that i didn t like was to make a min walk to get to the train station. Booking com didn t tell us would need passport to check in

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loved the room and the use of a small space loved how the ipad in the room controls everything, the room service was really good the handcut chips are to die for they need to do them on the menu access for cars

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breakfast is extremely expensive so didn t bother if it was sensibly priced people would take it also location and friendliness of staff room was clean. The staff were excellent and very accommodating very clean and comfortable and close to public transport good value for money too room size was bigger than normal european room very clean very helpful friendly and knowledgeable staff location perfect would stay there again and again would also recommend the hotel rooms are not big but it s ok for london bed is way too small for too after days i end up for back pains due to bad position in bad as we were two sleeping in the bed metro be careful that you need to take a yellow line to south kensington there are roughly one metro every good location near to metro station super market friendly and very helpful staff

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wifi is free only in the lobby in rooms one has to pay for it some ridiculous money check in process is very slow so there is always a long line even though all check in desks were open sound insulation could be better staff rude impatient with a bad attitude place smelled badly of disinfectant and felt very dirty two small mean rooms runny eggs at breakfast think they charged more than quoted but i would have to check when i get my bill this can t possibly be a four star hotel excellent breakfast and lovely afternoon tea with sweets the staff was very helpful they spoke english which made things easier for us. Awfully rude staff everything was too much to ask of them paid for club room wasn t given any information as to how to access these benefits and too intimidated to ask had to wait minutes to be seated for breakfast

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housekeeping every day we go out must of the day and back late afternoon to get ready for show etc and then housekeeping comes so cannot shower etc until finished apart from check out day when they knocked on the door before ten whilst then showering and packing this was all three days not just a one off instance but cleanliness is immaculate could not fault rooms at all beds were very comfortable and big design of the hotel and rooms is interesting and unusual was nice to see smth new free spacious parking next to the hotel free water bottles. Great location big bathroom and bedroom good facilities. Perfect place to move a famous plase and then kindly clerk s i was satisfied

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bathroom very small compared to room size and no good facilities to put on make up had to lean over toilet to get close to mirror, more storage with drawers. Easy check in and breakfast

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high price for parking too friendly staff good location quiet room good breakfast in rocket restaurant nice club atmosphere

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no comments on this one as everything was perfect

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no restaurant no sitting room furthermore wi fi was only available in the reception area the nearest tube station was shepherds bush not holland park, internet was down

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reception staff were lovely the place was clean and comfortable. My friend dropped some nail polish on their carpet they told us to get it professionally cleaned which we paid an outside firm pounds to come and do the stain faded to barely anything to match all the other stains from previous guests without my authorization or agreement they charged my card with pounds for what they call damages i was appalled and i am disputing this payment with my cc company the manager did not know nor share the terms and conditions and handled it rudely and without any customer handling competence stay here if you want to get ripped off never again, cleanliness tidiness this hotel needs renovation as such it is not anymore a five star hotel where perfect conditions need to be maintained over time it is a has been hilton hotel the breakfast is outrageously expensive with no justified reasons toilet glass door and too much upholstery in a small room

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very old smelly place definitely not worth its price rooms are decorated with old used furniture i stayed in many places around the same destination and they were much better compare to bedford bedford do not have electronic key to the rooms this place was not touch by any refurbishment for ages highly not recommended in this condition great location just min from u bahn station schwedenplatz and walking distances to the city center excellent breakfast and very friendly staff i can only recommend it and drinks expensive in the lounge bar

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never stayed anywhere like this before and whole experience was amazing from beginning to end attention to detail was spot on and staff very friendly and helpful now saving for next visit additionally there was no desk in the room and the wardrobe was so small and occupied by the tea coffee set so little room for our cloths and other things. The beds was not so good not really a star hotel moreover the room especially the bathroom is not well maintained

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noisy and extremely uncomfortable beds needs immediate replacement, towels smell not good. Poor directions from male concierge in am the hotel was simply wonderful

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breakfast room was a bit too small and a bit chaotic when crowded

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the window looks out to other rooms paying for a ml bottle of peroni is taking the piss

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the breakfast is fantastic everything you could possibly wish for they also know how to cook a dippy fried egg and my partner was absolutely thrilled about that it made his weekend ha i stay here regularly on business but it was my partners first trip down and he agreed that it was a great place to base ourselves for the weekend not in the thick of it so we were able to get away from the crowds but also very easy access to all the attractions such as the sea life centre london dungeon london eye etc very clean bathrooms staff very friendly and helpful ideal location for the tube and bed breakfest location of the hotel very good the stay in this hotel in warmer period should be o k, the staff at the desk were very friendly and its great that check out is at rather than like most hotels. Location executive room was a good standard, our room was lovely and we hired bikes from the hotel which was great nice and clean place with friendly staff we had a coffee machine in our room which was excellent

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coffee making facilities in the room. I like the warm welcoming from the front disk especially from the honest respectable gentleman mr luca who was very helpful very cooperative and he did our first visit to milan unforgettable thank you very much mr luca and hope to see you again, decorative style was of quality luxury in reception rooms toiletries good pleasant staff quiet location but not so responsive after my stay an average hotel with a receptionist who confused my booking and cost not impressed at all. So far

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nothing at this time, advertised as stars hotel but it is a pension, all of the people were wonderful including the desk staff concierge wait staff and of course the doorman treated us like american princesses my friend and i will be back. Superbly quiet and relaxing ambience big bathroom with both tub and monsoon shower and espresso machine in the room. Meeting of european ministers regarding syria took place during that weekend so too much security and police everywhere also at the hotel lobby, breakfast plates could be warmed

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nothing made us disappointed our special requests were taken care of nice frontdesk staff stunning decorations there are two underground stations nearby and bus stations as well paddington station is just mins away on foot for taking a train to the windsor castle mins by underground to victoria station mins walking to a street full of souvenir shops restaurants supermarkets metro stations post office telecommunications shops for sim card great location

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overpowering smell of mildew staff were very friendly and attentive they helped us as much as they could and we felt valued

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location easy to get around by metro

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staff was perfect location is super room design if you are this hotel is for you despite good choice at breakfast and i could choose to be served and not have to endure a buffet lovely room good quality bathroom products charming and helpful staff highly recommended, bathroom was small it was awkward to sit on the toilet

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no separate shower only one over the bath quilt not big enough for the bed also the hotel location was excellent walking distance to many attractions borough market around the corner will definately return here. Everything was great especially the receptionists

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free coffee cleaning. Very close to kings cross underground modern vibe and comfortable bed and pillows huge bathroom

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friendly staff and just minutes walking from paddington station although coming home. The hospitality of staff breakfast and bed in the room staff great room very nice

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the free complimentary tea coffee lol x. Nice friendly and helpful staff relaxed and chilled atmosphere perfect for a short visit to amsterdam easily accessed via metro would definitely stay again no complaints

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stayed there often position superb

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the standard room for me was personally quite small and there was not a lot of room to move around the toilet was also in the middle of the room and offered no privacy at all if you are sharing the room although this cannot be changed as this is the layout of the room it is not a complaint it is just a word of warning to those who are travelling with friends partners that you cannot go to the toilet with any privacy unless you ask them to leave the room if not they will be able to hear everything lol through a frosted glass door just like the shower when i booked this hotel i could not see any pictures of the toilet in the room however please note the toilet is exactly the same as the shower but just on the other side with frosted glass if you would not be comfortable with this then i would not opt to choose this hotel however me and my partner didn t mind breakfast wasn t included in my stay very tight quarters in bathroom. I requested extra towels and they only arrived on my phone call nevertheless everything was perfect excellent location helpful staff delicious breakfast

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excellent size bed too location was perfect facilities in hotel very good staff brilliant i think having to pay per night for wi fi access was extreme to say the least furthermore fabulous location and quiet considering the busy area lovely staff spacious room and quite comfortable

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continental breakfast was excellent room and onsuite was well maintained and clean

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with all the staff we have met except the one in the breakfast room no one seems to be willing to smile to the guests but i am sure they do know how to smile i was told the chechout time was noon upon my arrival but on the date of my departure the woman behind the desk said their checkout time was with a poker face only because i was back to the hotel at considering it is a star hotel the breakfast should be better i found mosquitos in the room but the guy said they got no way to deal with it it is beyond me how this hotel obtained a star i should have chosen somewhere else. The staff were really friendly and helpful the hotel was bright and airy and right next to a metro station this made it so easy to get around. I loved my room especially because it is the time i stayed there and i am grateful that they once again allowed my request for this staff here are always helpful and friendly service is quick too i never have a bad stay highly recommended. The food was excellent, location is a bit away from centre

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the breakfast is good the location is ok not close to the city center but near a metro station no charge for children that use existing bedding incl breakfast in addition we requested extra pillows as i have a neck condition and need more than two when we went out to dinner got back late and they hadn t been delivered too late to ask again had alarm call for am and had do not disturb sign on however maid tried to get in at am breakfast was delivered but only one and not the two we had requested again too late to call down as we had a train to catch, shower in room could have been better

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staff were friendly and the printing facilities allowed for tickets for check in to be printed. We stayed at the mecure bloomsbury for a single night check in out was seamless we had erroneously booked a double room instead of a twin the reception staff member was exceptionally helpful in accommodating our change in room request although understandably noted that this would not always be possible our room was clean with contemporary decor and excellent facilities while a little on the small side the room still provided excellent value for price paid all staff were very friendly we highly recommend the breakfast buffet where no expense is spared to diners we will definitely use the mecure again. We had a really great stay pillows the hotel has been totally refurbished months ago the room was great breakfast was great we had a perfect brief of what we could do in amsterdam wihin days upon up arrival hotel is just close to a lovely park and from tramway the you are minutes away from the center definitely a place to go for a lovely lovers week end, breakfasts were amazing and we enjoyed dinner at their brava restaurant

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price changed in weekend sharply, the pool was not available during the short stay, rooms are nicely decorated in modern paris style subway station located m away form the hotel entrance the hotel has no parking facility however a parking lot is close by indigo parking lot cost approx euro a day a good place to stay for a city trip to paris

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i had to leave early and had difficulty getting breakfast when it came there was nothing to drink furthermore clean tidy good facilities, wifi facilities breakfast staff coordination very modern and clean room

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size of bedroom bathroom, very close to london city airport lovely staff welcoming friendly staff casual uniform gym smell of the place lovely atmosphere fantastic outdoor view many many awesome thing to share in one place i just love it moreover the rooms are nice and quiet great bed and linen, the travel information given by the hotel staff is not adequate i checked with them in advance regarding the transportation they only advised us to take train to amsterdam centraal mins for eur airport mins for eur in fact we can also take bus to amsterdam centraal mins bus to airport mins basically the hours gvb day pass costs only eur which you can freely take city bus tram metro it is much cheaper than train if they reply my email and gave me the bus information then i will not buy the ov card it happened the system error when we boarded the train eur x was retained by ov card company and the refund eur can only be made via a dutch bank account it is really ridiculous limited choice of food in their restaurant, location gd check in and out v simple

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only one pillow

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staff all lovely breakfast excellent. Sound isolation to the outside does not exist at least in our room that is not a problem during the night but in the morning it got pretty loud from the traffic and some building work being done down the road. The walls are thin there is no air conditioning the windows are single glazed there is no way of holding the window open there was scaffolding just outside so i wouldn t want to leave the window open anyway

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there was replacements of refreshments like muffins shortbread nuts cookies breakfast bars water tea and coffee everyday the bed was really comfy staff were friendly and helpful the shower was very nice but it was my birthday so the reception staff brought a cake with happy birthday written up to my room cute touch, parking was easy shower water can be improved, we were treated like kings and queens our every wish was fulfilled and we had the best time the concierge knows everything about the city and is always helpful the hotel is situated exactly between the eiffel tower and the shopping street champs elys e and very close to the metro station i can truthfully recommend this hotel, couldn t swim lengths in pool as was full of kids said it was spa but only had a little steam an sauna room

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location to paddiggton station hyde park public transportation was extremely convienent and felt as a safe area to stay while traveling alone, no extractor fan or window opening in the bathroom for toilet use although no tea making facilities in room furthermore breakfast was a little pricey bar area was too small to have any real buzz about it but that s fine you are in paris. Housekeeping kept forgetting to leave towels concierge gave inaccurate information regarding buckinghma palace baggage storage was painful when collecting. The position is good for the area

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the night shift front desk person is rude and even insulted me and said i asked stupid questions after checked in i asked him how far is the eiffel tower from the hotel he said i do not know he asked me to take a map and look for myself i asked if i want to walk there how long it will take and he said no body walk there everybody take taxi and if you really want to walk it may be like mintues he said why didn t i asked him about the places around the hotel instead of asking something so far away then i asked him which museum house mona lisa portrait he was getting impatient and said very body knows which museum ie the louvre where are you from i said i am from singapore and in asia the hotel front desk is very helpful will all questions he then said a lot of things which i can t recall but i vividly heard he said i asked such stupid questions never felt so insulted before

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staff were lovely hotel very plush

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fairly good value for money b b located in a nice are in chiswick moments away from a district line tube station. There where no curtains so not private or dark enough for sleeping and water seeped through the terrace door due to heavy rainfall perfect for city break central position lovely staff great beds scrumtious breakfast loved it

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fabulous location and love the restaurant the hotel is really small not the room itself but everything else the frontdesk the lift etc the hairdryer in the bathroom looks like a vaccum the personnel give you the minimum information the girls at the front desk smiles to you and everything but it look fake i come back to the hotel one night at h and the front door was locked no body at the front desk and no phone or place to put my room key in order to open the door i waited outside looking for something to open the door or call someone finally someone came up after min and opened me the door the area wasn t great but we knew that when we booked perfect location for access to metro and roads. Proximity of where i had to get to staff are polite friendly and courteous in the reception area also bar was poorly staffed. Jamboree breakfast room restaurant very casual and style not in keeping with rest of hotel no toilets on ground floor near reception area restaurant bar

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