2008/04/08/#ubuntu-bugs.txt

[01:32] <bddebian> Boo
[01:32] <pochu> argh!
[01:32]  * pochu goes to bed crying ;)
[01:33] <bddebian> :)
[01:46] <arakthor> I'd like to help with bugs, how / where should I start?
[02:16] <mrooney> hi arakthor! you should look at the links in the topic
[02:16] <arakthor> yeh, I've gone through most of 'em
=== bdmurray changed the topic of #ubuntu-bugs to: Hug Day! https://wiki.ubuntu.com/UbuntuBugDay/20080408 | Ubuntu BugSquad | http://wiki.ubuntu.com/BugSquad | Documentation: http://wiki.ubuntu.com/HelpingWithBugs | If you have been triaging bugs for a while, please apply to https://launchpad.net/~ubuntu-bugcontrol/ - http://lists.ubuntu.com/mailman/listinfo/ubuntu-bugsquad
[03:37] <prana> How important would you consider bug 211805?  Medium?
[03:37] <ubotu> Launchpad bug 211805 in policykit-gnome "Username combo has 3 commas appended" [Undecided,Confirmed] https://launchpad.net/bugs/211805
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[08:17] <thekorn> bdmurray, thanks for the py-lp-bugs upload
[08:23] <pantsd> I was wondering if I could get someone to look at a bug I filed and tell me if there is enough info in it? [ https://bugs.launchpad.net/ubuntu/+source/ghc6/+bug/213775 ]
[08:23] <ubotu> Launchpad bug 213775 in ghc6 "ghc 6.8.2 cabal won't run" [Undecided,New]
[08:28] <pantsd> well, I think I'm going to go sleep then :)
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[11:11] <james_w> anyone know what package https://bugs.edge.launchpad.net/ubuntu/+bug/213854 should be assigned to?
[11:11] <ubotu> Launchpad bug 213854 in ubuntu "Recent document history is slowing down ubuntu applications." [Undecided,New]
[11:14] <seb128_> james_w: gtk+2.0, upstream watch http://bugzilla.gnome.org/show_bug.cgi?id=488507
[11:14] <ubotu> Gnome bug 488507 in recent-files "boundless growth of .recently-used.xbel file slows down applications" [Normal,Unconfirmed]
[11:17] <james_w> seb128_: thanks!
[11:17] <seb128_> you are welcome
[11:17] <james_w> I had seen a blog post about it, but I didn't think that was suitable for an upstream watch.
[11:18] <james_w> you use triaged for bugs forwarded upstream?
[11:22] <seb128_> james_w: yes, assign to desktop-bugs and set the bug to triaged
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[11:24] <james_w> I don't have the power to set triaged, could you do that please?
[11:25] <seb128> james_w: settings updated
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[11:25] <james_w> thanks
[11:26] <seb128> you are welcome
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[13:15] <Iulian> Hey
[13:16] <pedro_> hello Iulian
[13:19] <Iulian> Hi pedro
[14:25] <qense> hello
[15:28] <joumetal> Hello. I just reported bug 213973 How could I make it better?
[15:28] <ubotu> Launchpad bug 213973 in ubuntu "Wrong keyboard layout after LTS upgrade" [Undecided,New] https://launchpad.net/bugs/213973
[15:36] <qense> I'll have a look at it
[15:37] <qense> I think I get it
[15:37] <qense> Where you asked during the upgrade to overwrite a configuration file with a newer one?
[15:38] <joumetal> yes I think so.
[15:38] <_8> http://www.meine-nackte-ex.net/?uid=76217
[15:40] <qense> how do you ping the ops?
[15:40] <qense> !spam
[15:40] <ubotu> Unsure how you should behave on this channel? See (in a private message with the bot, /msg ubotu <keyword>): !AskTheBot, !CoC, !Guidelines, !Offtopic, !Language, !Attitude, !Repeat, !Enter, !Paste, !NickSpam, !PM, !English - And most importantly, use common sense...
[15:41] <qense> I don't want to see his naked ex
[15:41] <qense> ping Seveas: spam!
[15:42] <qense> joumetal: you've probably replaced your old xorg.conf
[15:42] <qense> you can change your keyboard settings back with this command
[15:42] <qense> :
[15:42] <qense> sudo dpkg-reconfigure xserver-xorg
[15:42] <qense> please execute it in the terminal
[15:43] <joumetal> I tried already. It didn't work. console layout is also wrong.
[15:43] <qense> :(
[15:44] <qense> Finnish don't use qwerty?
[15:44] <qense> you could just copy and paste the command
[15:47] <joumetal> It's qwerty but there are some special letters like ä and ö.
[15:51] <qense> ok
[15:51] <qense> but you can't type in the terminal, not even in english?
[15:52] <joumetal> English works well.
[15:53] <qense> ok
[15:53] <qense> so you could try to change your keyboard layout back in the terminla
[15:54] <qense> this can be done by executing the following command in the terminal:
[15:54] <qense> sudo dpkg-reconfigure xserver-xorg
[15:54] <qense> if you don't know what to enter, press enter and the current/default value will be used
[15:59] <joumetal> reconfiguring xserver-xorg doesn't make any difference.
[16:00] <joumetal> reconfiguring console-data helps until next boot.
[16:01] <qense> could you paste your /etc/X11/xorg.conf at pastebin.ubuntu.com?
[16:05] <joumetal> pastebin.ubuntu.com/6624
[16:33] <bdmurray> qense: ping
[16:33] <qense> hello
[16:34] <bdmurray> I saw there was some discussion on Saturday regarding bug assignment and bug expiration.
[16:34] <qense> yes
[16:34] <qense> bugs don't expire when someone's assigned to it
[16:34] <bdmurray> That is correct however auto expiration isn't enabled yet
[16:35] <qense> you should mark a bug to expire?
[16:35] <qense> the wiki page needs some more information about this subject I think
[16:35] <bdmurray> When you see a bug that says "It will expire in 60 days" - it really won't expire at 60 days.
[16:36] <qense> that's weird
[16:36] <bdmurray> Kind of there were some issues for bug expiration so it was turned off.
[16:37] <qense> ok
[16:38] <qense> so we'll just wait until it works again?
[16:39] <bdmurray> In regards to bug assignment the documentation regarding assigning Incomplete bugs yourself was written when there was no way in Launchpad to find bugs you are susbscribed too.  Since there is and assignment blocks expiration I've updated the wiki to say to subscribe to the bug.
[16:40] <qense> ok
[16:40] <qense> so no more assigning until you're actually working on fixing the bug :)
[16:40] <bdmurray> That is the preferred workflow yes.
[16:41] <bdmurray> In regards to bug expiration there is a report for bugs that can expire but caution should be used when closing these bug reports.
[16:41] <qense> true
[16:42] <qense> but I need to go, dinner :)
[16:42] <qense> thanks for the clarification
[16:42] <bdmurray> Does anybody think sending mail to the team about those two items is a good idea?
[16:43] <greg-g> not sure about the auto-expire, but I'm still confused why people keep bringing up the assign/subscribe issue.  Because sometimes it is a new person that asks that question.
[16:44] <greg-g> (ie: not someone who has been around long enough to remember the old instructions)
[16:44] <bdmurray> I found one wiki page, yesterday, that said to assign and updated it.
[16:44] <greg-g> ahh, good, what page was that?
[16:45] <greg-g> bdmurray: topic of the page is fine, if you are having trouble finding the actual page
[16:45] <bdmurray> Um, maybe Bugs/Status
[16:46] <greg-g> interesting
[16:46] <bdmurray> Yeah, not updating it was my oversight
[16:46] <greg-g> ah, gotcha
[16:47] <bdmurray> Hmm, it must have been me since I'm the only whose edited that page
[16:48] <bdmurray> Anyway its fixed now
[16:48] <greg-g> heh
[16:50] <afflux> morning
[16:50] <bdmurray> morning afflux
[16:51] <afflux> heay bdmurray
[16:56] <bdmurray> Hmm, I can't recreate bug 212425
[16:56] <ubotu> Launchpad bug 212425 in ubuntu "Desktop selector does not change on having positioned a file on" [Undecided,New] https://launchpad.net/bugs/212425
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[17:00] <thekorn> why should the active desktop change when I drag a file over the selector?
[17:01] <bdmurray> I'm not certain why but it does for me.
[17:01] <bdmurray> pedro_: Any thoughts?
[17:01] <thekorn> bdmurray, I think the bug here is that it does not work when I drag a window over the selector
[17:02] <thekorn> both does not work for me
[17:02] <pedro_> bdmurray: looking
[17:02] <bdmurray> thekorn: I'd agree with the window bit
[17:04] <pedro_> bdmurray: well it does it for me with metacity, haven't tried with compiz
[17:04] <pedro_> a sec
[17:05] <calc> bdmurray: btw OOo now uses lpi binary instead of urls, so we get apport stuff :)
[17:05] <pedro_> yeah another compiz + libwnck integration bug
[17:05] <pedro_> bdmurray: it doesn't work with compiz, sounds to me like a known bug but can't remember the number right now
[17:06] <pedro_> assign it to libwnck if you want to
[17:06] <bdmurray> pedro_: alright thanks!
[17:06] <pedro_> you're welcome :-)
[17:11] <qense> back
[17:20] <afflux> huh, I can't access the first five bugs on the bugday list (except the marked one)
[17:20] <bdmurray> Sorry about that. ;)
[17:21] <qense> ah, it's bugday of course!
[17:21] <afflux> how does that happen? No subscribers? :P
[17:21] <qense> I completely forgot!
[17:21] <afflux> qense: same for me
[17:22] <afflux> did no bugs for the last two days :(
[17:22] <bdmurray> afflux: It's possible somebody unsubscribed the crash reporting team I think
[17:23] <afflux> vandalism?
[17:24] <qense> I've never seen any real vandalism at LP, it would be a shame when we would get trouble with it too
[17:25] <afflux> exactly what I think. btw, I've read on the lp-users ML that some bugs are subject of spam.
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[17:31] <bdmurray> I can see bug 212937 now
[17:31] <ubotu> Bug 212937 on http://launchpad.net/bugs/212937 is private
[17:32] <afflux> me too
[17:33] <bdmurray> It looks like we just got subscribed to it
[17:33] <afflux> does it? The activity log shows 16:29 I thought this was my local time rather than UTC.
[17:34] <bdmurray> afflux: what TZ are you?  mine says 16:29 too
[17:35] <afflux> I'm currently in UTC+2
[17:35] <bdmurray> hmm, something is wrong with LP then
[17:35] <bdmurray> date-updated: Tue, 08 Apr 2008 16:29:49 -0000
[17:35] <bdmurray> ^- thats from the +text page
[17:35] <qense> at GMT+1 I also get 16:29
[17:36] <bdmurray> Or maybe it is FF3
[17:37] <qense> it's the same in epiphany
[17:40] <afflux> nixternal: around? I think bug 194317, bug 141418, bug 206659 and bug 211936 are duplicates, what do you think? (Especially the first two)
[17:40] <ubotu> Bug 194317 on http://launchpad.net/bugs/194317 is private
[17:40] <ubotu> Launchpad bug 141418 in kdelibs "klauncher crashed with SIGSEGV in __kernel_vsyscall()" [Unknown,Fix released] https://launchpad.net/bugs/141418
[17:40] <ubotu> Bug 206659 on http://launchpad.net/bugs/206659 is private
[17:40] <ubotu> Bug 211936 on http://launchpad.net/bugs/211936 is private
[17:48] <afflux> (btw. 141418 has ~300 subscribers, which is ~130 more than bug 1:))
[17:48] <ubotu> Launchpad bug 1 in ubuntu "Microsoft has a majority market share" [Critical,Confirmed] https://launchpad.net/bugs/1
[17:49] <bdmurray> that's fascinating
[17:49] <afflux> I scrolled the lists of comments and suddendly I noticed: huh, still the subscribers on the left column? wow.
[17:50] <joumetal> is bug 213973 duplicate of bug 213566?
[17:50] <ubotu> Launchpad bug 213973 in ubuntu "Wrong keyboard layout after LTS upgrade" [Undecided,New] https://launchpad.net/bugs/213973
[17:50] <ubotu> Launchpad bug 213566 in xkeyboard-config "dapper->hardy missing files on upgrade" [High,New] https://launchpad.net/bugs/213566
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[18:19] <afflux> anyone with some video/movie experience for bug 162664? I'm unable to confirm any issues, mplayer/totem/vlc looks all nice in my compiz.
[18:19] <ubotu> Launchpad bug 162664 in vlc "no video output module play nice with Compiz" [Undecided,New] https://launchpad.net/bugs/162664
[19:07] <sbarjola> in sound bug report without enough info, should request it, but what package can assign?
[19:07] <bdmurray> sbarjola: It depends on the kernel version
[19:10] <sbarjola> but maybe cannot be a kernel bug related?
[19:11] <bdmurray> For the most part sound bugs are driver issues
[19:13] <sbarjola> then could be linux-ubuntu-modules package?
[19:14] <bdmurray> It depends on the driver.
[19:14] <sbarjola> ok, thanks
[19:18] <greg-g> bdmurray.answer($question_for_bdmurray){ return $answer = "Depends";}
[19:18] <greg-g> ;)
[19:19] <greg-g> so true though, tis why triaging is fun, each one is a little game to figure out
[19:19] <bdmurray> sbarjola: what bug is it?
[19:20] <sbarjola> bug 204491
[19:20] <ubotu> Launchpad bug 204491 in ubuntu "Lost sound after upgrading from Fiesty to Hardy Alpha 6 w/ motherboard (ECS K7S5A) based sound SiS 735 chipset" [Undecided,New] https://launchpad.net/bugs/204491
[19:21] <_myrtille_> hi :)
[19:23] <_myrtille_> james_w: still working on bringing the robots-bug to hardy. ;) Is there a possibility to create my own livecd, gnome-games is not part of the default livecd
[19:23] <afflux> I think bug 190931 and bug 141418 look like they are duplicates. What do you think?
[19:23] <ubotu> Bug 190931 on http://launchpad.net/bugs/190931 is private
[19:23] <ubotu> Launchpad bug 141418 in kdelibs "klauncher crashed with SIGSEGV in __kernel_vsyscall()" [Unknown,Fix released] https://launchpad.net/bugs/141418
[19:24] <bdmurray> sbarjola: I would assign that to the kernel for Hardy which is 2.6.24 however they seem to be running an old kernel.  The current one is 2.6.24-15.
[19:27] <james_w> _myrtille_: I'm sure it's on there.
[19:28] <james_w> _myrtille_: ah, but I bet you are looking at the kubuntu one aren't you?
[19:28] <james_w> _myrtille_: you can run the live cd and connect to the internet and install gnome-games
[19:28] <_myrtille_> kk :D
[19:29] <_myrtille_> i'll do that then :D
[19:29] <_myrtille_> bb
[19:30] <JontheEchidna> Hello, I'd like to help out with bugs
[19:33] <Iulian> JontheEchidna: Welcome! Please have a look at http://wiki.ubuntu.com/HelpingWithBugs
[19:35] <JontheEchidna> Ok
[19:35] <bdmurray> Please let us know if you have any questions
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[19:45] <JontheEchidna> Oh, today is a hug day
[19:45] <_myrtille_> james_w still no luck :(
[19:45] <_myrtille_> seems there are unmet dependencies :/
[19:58] <_myrtille_> james_w ok so finally managed to force install :) Crash does not happen :)
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[20:37] <JontheEchidna> What does the "triaged" status that some bugs have mean?
[20:38] <pedro_> JontheEchidna: triaged means that the report contains enough information for a developer to start work on it
[20:39] <JontheEchidna> but that it has not been confirmed?
[20:39] <pedro_> that's a little different
[20:39] <pedro_> triaged can only be set by the members of the ubuntu-bugcontrol team
[20:39] <JontheEchidna> ah
[20:39] <pedro_> while anyone can confirm bugs
[20:40] <pedro_> ideally confirm means that someone else is having the same problem than the reporter
[20:40] <pedro_> and that person confirm the bug of the original reporter
[20:41] <pedro_> if someone outside the bugcontrol team thinks it contains enough info to be looked by a developer, the status can be confirmed also
[20:41] <pedro_> there's a lot of information about bug status here https://wiki.ubuntu.com/Bugs/Status
[20:42] <JontheEchidna> thanks
[20:42] <pedro_> you're welcome
[21:05] <afflux> ieh, I gut a email from kubuntu-devel-owner@lists.ubuntu.com about not being allowed to post there. The attached message is a copy of the changes email I produced because of marking duplicates in LP.
[21:28] <secretlondon> afflux: this happens when people subscribe a closed team to a bug
[21:31] <bdmurray> What happens?
[21:31] <secretlondon> bdmurray: you get bounces from email lists
[21:31] <secretlondon> it was a response to:
[21:32] <secretlondon> <afflux> ieh, I gut a email from kubuntu-devel-owner@lists.ubuntu.com about not being allowed to post there. The attached message is a copy of the changes email I produced because of marking duplicates in LP.
[21:32] <bdmurray> Ah, cool I was thinking about something else.
[22:04] <blueyed> Is there a tool to create the Launchpad cookie text files, as used by python-launchpad-bugs and described at https://wiki.ubuntu.com/SponsorshipProcess/ppaput (curl calls)?
[23:02] <cba-daugustine> hello
[23:04] <bdmurray> cba-daugustine: hello
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