test
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TL--documentation-new
/errors-and-faq
/why-does-the-auto-join-feature-on-admin-dashboard-not-work.md
# ❔ Why does the auto join feature on admin dashboard not work? | |
1\. Please refer to the following guide and follow the instructions.  | |
[https://docs.torchlabs.xyz/more-settings/enable-discord-auto-join](https://docs.torchlabs.xyz/more-settings/enable-discord-auto-join) | |
2\. Make sure to check whether the permission is ticked correctly on discord developer site. [https://discord.com/developers](https://discord.com/developers) | |
3\. If it doesn't work still, ask the customer to reset the token and add it on discord developer site. | |
4\. Please provide following information to check whether they are matching with the database information.  | |
* bot\_token: | |
* client\_id: | |
* client\_secret: | |
* guild\_id: | |