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# ❔ Why does the auto join feature on admin dashboard not work?
1\. Please refer to the following guide and follow the instructions. 
[https://docs.torchlabs.xyz/more-settings/enable-discord-auto-join](https://docs.torchlabs.xyz/more-settings/enable-discord-auto-join)
2\. Make sure to check whether the permission is ticked correctly on discord developer site. [https://discord.com/developers](https://discord.com/developers)
3\. If it doesn't work still, ask the customer to reset the token and add it on discord developer site.
4\. Please provide following information to check whether they are matching with the database information. 
* bot\_token:
* client\_id:
* client\_secret:
* guild\_id:
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