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@SouthwestAir I am trying to change a ticket for travel on Monday that cannot be changed online. Anyway faster than waiting on hold? #anhour
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@lindaSWC @united: We don't like to hear you had a poor experience. Please share details w/our Customer Care team http://t.co/HIsc4NdMgZ.
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@united I didn't have time to take my wet clothes/suit back to the airport and wasn't going to pay for another cab to do so.
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@USAirways a member of your staff at PHL just gave us excellent customer care. Shame the same couldn't be said for the past 24 hours.
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@USAirways I was re accommodated for my DSM flight tonight after a delay from Myrtle Beach now the flight to DSM is back on for tonight?
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@USAirways I'm sorry as well. It's been 24 hrs without my bag and I can't get a straight answers. I'm on call #6 for today.
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@united Thank you but the person in Houston could only get me a flight routing through Newark, NJ and I'm going to SFO
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@USAirways @AmericanAir major issues getting out of Boston, but your crew has been exceptional. Let's see how things roll out in Philly.
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@USAirways stop Cancelled Flighting flights over and over and not provide any real help to your customers. #strandedinnashville
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@usairways 2 people working the counter at #dca? Massive lines. Poorly played. #winterstorm
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@united & I've been hung up on twice by your staff. So upset right now
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@united I have never been mislead by a company as many times as I have this week by United Airlines!
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@AmericanAir It's our honeymoon,I paid extra business. I was sitting next to my bride, you bumped me because of status. Disgusted
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@USAirways what is with all the Cancelled Flightlations to PBI? We have pax at DCA that have been sent to 4 different lines between AAL and AWE. Help!
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@united I took care of it myself. Had to rent a car and drive 3 hours to retrieve my belongings. Due to united errors.
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@united your unhelpful team? Sure I did. I'm in Bangkok, my bag in Chicago. Are u going to pay for my accommodation s until my bag arrives??
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@united It is all good -- your 1K team has been nothing short of amazing with everything.
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@united we just almost had a major accident on ua3710 ... How about passing on some information to those of us waiting on plane!!!
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@JetBlue Awesome! Thank you! ;)
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@AmericanAir 3349, was supposed to be in little rock at 10am this morning.
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@JetBlue really not acceptable. Just informed plane won't start. Chartering bus to take passengers to jfk.
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@united I understand ppl make mistakes but don't code something in a way that we can't get reimbursed when it's YOUR fault. Just blatant LIE
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@AmericanAir I can hardly believe it! Bundle up and stay warm! 😉
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@JetBlue aka take stuff out of the checked bag! Then just carry on the extra weight. For someone just had shoulder surgery that's just no
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@USAirways Was told it was a software bug. Told to call back this AM Now your system is too busy to handle any calls this AM. Clown shoes.
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@SouthwestAir Just picked up my bag at SEATAC all the clothes are soaking wet... #bagawim http://t.co/nGxAl9OmL6
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@AmericanAir Hey so I'm very disappointed with my time traveling with you! I've had the worst experience and both times the flight delayed!
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@JetBlue This could be the beginning of a BLUEtiful relationship :) #lifeneedsfrosting
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@SouthwestAir everyone deserves red carpet tx until they destroy your luggage &only give you $75 voucher, like I want to fly w/them again!
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@USAirways how do you lose a pilot????
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@USAirways Can you tell me why I waited 90 mins and then was charged the $25 phone change fee even tho I wasn't allow to make change online?
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@USAirways has to be the most lazy, inconsiderate, and unprofessional airline that I have ever traveled.
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@united Once again I am victim to the scam that is your SHIT Customer Service, this time the agent hung up on me WTF do you teach your staff
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@AmericanAir at 5 am and have no clue if we have a place to stay or not
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@united can you tell me how to file a claim for clothing that had to be purchased?
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@united just sent you a message on Facebook, how do I follow up a complaint re. Missing clothing out of checked baggage?
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@SouthwestAir I changed my flight through St. Louis. Thanks for the reply though!
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@USAirways : its just a very bad customer service experience// can you help
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@USAirways not happening #worstairlineever also Marie Burroughs is the worst customer service rep ever #yourairlinesucks
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@united Thank you for responding so quickly with a helpful tool! @dustyob
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@united is there nothing you can do for me? No compensation at all? Given the circumstances I feel like there must be something you can do
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@AmericanAir hey there me again from yesterday im still on hold
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@SouthwestAir so excited about our last minute trip to @Disneyland (and she doesn't know yet!) http://t.co/nKAFbjyARi
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@VirginAmerica I was really looking forward to my flight. can you let me know when it will be rescheduled? #diehardvirgin
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@SouthwestAir is this a joke? My return flight is delayed too! 3 in a row! New record from you guys 💔😪
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@SouthwestAir been on hold for 1.5 hrs. What's up?
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@AmericanAir pls tell me how to get a person on the phone asap
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@united I'd rather have the truth about my flight than be forced to sit here all day. Trying to get home to this. http://t.co/U69fAfqhsF
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@AmericanAir Hey Becky Piela at the Orange County airport has been really kind and helpful with rescheduling our flight!
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@JetBlue I waited 3 hrs for my bags and my flight was only 2 hrs
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@AmericanAir thx for nothing on getting us out of the country and back to US. Broken plane? Come on. Get another one.
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@united cldnt be happier w the many plastic wing pins given to me on flight 494. I love them! Amazing staff! So nice http://t.co/CbV7f3KBKx
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@JetBlue also. Emergency exit seats. 6'2" and that's a huge win.
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@united too big to properly manage flight times. There is such a thing as being on time. Or at least prepared with a gate when we land!
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@VirginAmerica you guys messed up my seating.. I reserved seating with my friends and you guys gave my seat away ... 😡 I want free internet
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@USAirways just wasted another hour of my life on hold. this is insanity. there has to be another way to use my voucher as payment online
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@united I fly @AmericanAir normally. This doesn't happen to me with them. I'll let your flyers provide their own feedback. Thank you.
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@USAirways can you please have your employee that has been called 5 times by the flight crew finish maintenance on US 734 so we can depart!
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@united remember in business, a pleasant experience, means you will tell a friend. A bad experience means you will tell everyone you see
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@JetBlue managers telling us to write a letter because we're upset about our tickets to leave tomorrow getting Cancelled Flightled without any notice
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@USAirways thanks for crappy hotel with no food and a taxi bill followed by being on standby for your Cancelled Flightlation. #USAirways
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@AmericanAir @USAirways So who do I need to talk to to ensure the statement is sent to my bank so I can get the credit for the charges?
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@JetBlue every time I look at the flight status, 30 more minutes is added to the delay. How about some points for trouble??
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@united you are really trying me today.
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@united I am furious. You're firm is a disgrace. Despite all our efforts you did zero to protect our daughter. All alone at night # United
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@AmericanAir is your website down? I haven't been able to check in to my flight all morning.
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@JetBlue you got yourselves hot ladies flying the air for life #loyal
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@SouthwestAir do you do auto callbacks so I don't have to wait on hold?
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@USAirways have done that. Sadly no flight from CLT has gotten to IND today and we head back to Tampa tmrw.
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@USAirways I have a flight voucher/confirmation code but there is no where for me to enter it on your checkout page while Flight Booking Problems. Pls help
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@AmericanAir served the nastiest food Ive ever seen yesterday.Rubber chicken in slime. The ENTIRE cabin sent their food back.FAs can confirm
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@united your "Airserv" contractors aren't worth a wet damn. 30min Late Flight, still not done w bags on UA1566. They made checkin a calamity.
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@united If a business decision is made that inconveniences and possibly causes lost customers, is it a good business decision? #Cranky
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@AmericanAir #AATeam thanks for working in very rigorous weather conditions for all
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@USAirways they have all of this at hotels. Still don't have my work folder or business casual clothes. #worst http://t.co/JIEYCat1Ek
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@VirginAmerica has getaway deals through May, from $59 one-way. Lots of cool cities http://t.co/tZZJhuIbCH #CheapFlights #FareCompare
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@USAirways it a change fee request from a month ago. after one hour on phone with your team, I’m told 120 day backlog. Awful.
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@united how is it tripitPro has accurate delayed dept. times and 2hours Late Flightr I hear the same from you? Just curious
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@united did I mention one bag is an infant car seat & we've been stuck with yr poor replacement on icy mtn roads
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@AmericanAir thanks so much!
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@SouthwestAir how is tkt in the A grp for a cxld flight gets stuck at the back of the Cs when your site, phone and agents took 1h to rebook
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@united has terrible customer service & doesn't feel the need to notify its customers when their flights are delayed
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@AmericanAir and @iTunesMusic have put me in bad mood. I haven't been this angry since Spagnuolo coached the #Rams
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@AmericanAir MY FLIGHT #2962 OUT OF CLL @ 0600 WON'T LET ME CHECK IN. PLEASE HELP. #IMPORTANTFLIGHT
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@united I think you guys had a half full flight at 4 so you held our overbooked 3pm flight to fill the other one then Cancelled Flightled mine
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@AmericanAir I was worried when my bag went SAN to DCA 24 hours before me. But our reunion was an organized breeze! http://t.co/uOARyQ98PU
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@SouthwestAir @thirty_lives birthday is the 24th and he's not seeing Imagine Dragons at #DestinationDragons ?
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@United I'm pretty sure I've got shin splits from SPRINTING through IAH only to watch my plane pull away from the jet way...
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@AmericanAir they did tell that our luggage stayed inside the plane ! Look this video http://t.co/YokkHHQcMP
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@USAirways honestly - how is it quickly as possible I've been on hold sine 9:50pm? Everyone that answers has to send me to someone else.
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@SouthwestAir I will do just about anything tO GO TO THE VEGAS SHOW PLEASE MAN
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@VirginAmerica what happened to direct flights from SFO-FLL? Looking in May, only see connecting #help #dontdothistome
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@USAirways tells me to talk to @AmericanAir about my delayed flights. AA tells me to talk to US. #ihatemergers
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@united be worse?oh you can't! delayed with no reason on the way to Lon;flight Cancelled Flighted with NO REASON less than 2 days before returning.
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@USAirways I have 3 times and no one has been able to help me out
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@AmericanAir I tried site & doesnt allow me. Same reason why I wasn't allowed to board this morning. Will try diff airline for work trips
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@AmericanAir -- This is after you Cancelled Flightled our flight into Buffalo because of "weather" and lied to us and said other airlines Cancelled Flightled
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@JetBlue insane the craziness I've seen with Jet Blue today at Newark Delayed 3 hours and now we are waiting for a Pilot!! #jetblue
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.@united Nope - had to rebook through Houston so I could get to Amarillo before 11pm. Stuck in SFO for four hours.
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@SouthwestAir @jparkermastin customer service has been very passive in their response. Disappointed. I have only flown SW but am rethinking
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