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airline_sentiment
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@AmericanAir: my brother's flight into DFW was Cancelled Flightled yesterday. Are you flying from ONT to DFW today?
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@JetBlue She claimed that she did, but I was not happy with the way I was treated.
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@AmericanAir Oh,i already have turned itover to them, but apparently losing someones bag on their honeymoon doesn't require accountability
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@JetBlue if I had made as many mistakes as you in as short a period of time. I would I have lost my job at this point!!!
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@united is that all that matters, not the fact that we're at a different destination, we were put through a tremendous amount of stress,
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@AmericanAir DMing you now! Big thanks.
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@AmericanAir flight was Cancelled Flightled can you guys help?
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@united someone needs to DM me and resolve this correctly. Extremely disappointed with the service I received. Terrible management.
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@united i sure will
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@USAirways Yes & have already spent 1K+ on the card & paid the $89 annual fee, but the 50K miles have not shown up. Want to fly AUS --> ATL
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@USAirways we on on the flight from phf to clt. At the terminal but can't get off plane yet. Need to get on iah flight.
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@SouthwestAir yeah they told me it would be on the next flight. I drove down and it wasnt. I just drove down for a second time and they were
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@USAirways Handled on the phone. Unfortunately it wiped out an entire trip, which is why I'm so displeased.
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@VirginAmerica @JezzieGoldz would have been a rough trip but LUCKILY we were on a #virginamerica flight. #weather
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@JetBlue Thanks! See you soon!
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@JetBlue the big board says we aren't leaving until after 8:30 😩
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@united booked flights for 2 for $779. Was charged $389.50 twice. Means I can't redeem CC points properly. Would have gone elsewhere.
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@JetBlue @TSA JetBlue never disappoints !
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@SouthwestAir Yes, but I like need my luggage before tomorrow morning
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@united sitting on the runway in Newark, they won't let the plane to a gate. My connection boards in 1 minute. @united hates us all.
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@USAirways unfortunately patience won't get me to my boat that leaves at 4 pm. I was on hold watching all flights fill up.
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@united you may think I'm joking or blowing it out of proportion but the last 8 united flights have been delayed or significantly Late Flight.
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@united CMH gate staff a disaster..#3345 overbooked, no volunteers, no boarding, 20 min Late Flight trying to figure out issue #bringbackrealstaff
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@USAirways @AmericanAir can someone please tell me who I have to talk to #getittogether #findurgrip
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@AmericanAir To add, I have to get up to go to work tomorrow am. I don't like having to wait up until 12 or Late Flightr. CS sucks.
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@SouthwestAir Cancelled Flightled my flight out of BNA today. Been on hold for an hour. 😠 #frustrated!
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@AmericanAir I ended up emailing my #Complaint to customer.relations@aa.com, hope that works. #TravelProblems
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@USAirways @CLTDouglas slowest baggage claim ever
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@JetBlue People kept saying it was due to weather but there were flights going directly to boston even after our flight.
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@united I tried 2 DM it would not go thru... not sure why
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@JetBlue: So excited to hear about your move towards international travel from Long Beach Airport!
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@sarahpompei don't bother wasting your time! @USAirways will send u a form letter & let u choose a gift certificate. #worstcustomerservice
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@AmericanAir we have posted your response on facebook for everyone to see people are appalled by your lack of concern
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@AmericanAir from the rude ticket counter employees to forcing my wife on standby and then pushing her down the list.. it was a very bad day
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@AmericanAir Additional fare cost $19.. Tix change price 195 UK Pounds ($304). $19 not the issue the 195 UK Pounds IS ! #badcustomerservice
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@AmericanAir 4828 but I just missed it because no one is at the gate to marshall us in so now I have to rent a car & drive 5 hrs. So thanks.
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@united No problem just follow me back so I can! Thank you!
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@AmericanAir My connecting flight to DFW was Cancelled Flightled and need to get to IND tomorrow. Any way I can get this sorted out? Been holding 1h08
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@SouthwestAir eyes next steps for improving #inflight #Wifi - Runway Girl http://t.co/h46HT1Oz40
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@united flying lax to Sfo and system won't let me check in. Your site tells me to do it through @AirCanada and they tell me through you.
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@united giving up on your direct flight from IAH to Honolulu. 3rd attempt in 3 years - 3rd delay. $7 meal voucher. Wow. Customer service!
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@united - please help regarding PNR A3ZZ0F. Why am I now waitlisted for a flight?
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@united airlines is the absolute worst. They have no idea what they are doing. #neveragain #UnitedAirlines
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@JetBlue OOH! Good one! Speaking of #MiAmore - Just know that #IAdore https://t.co/fWZClBvuG4 Loving #LoveSongFriday
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@united my flight landed 50 min, but we are being told to stay on the plane, haven't pulled up to the gate & have little to no information.
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@USAirways It says to call. Before connecting, get song, dance about weather. Weather bad 3 days? Called for 2 days before. #wasteoftime
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@USAirways On hold for >70 mins on my 3rd attempt just to get a receipt showing change fees for an upcoming flight. Please help!
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@SouthwestAir when will you be accepting reservations past August 7?
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@USAirways truly been the worst experience this weekend. Delayed, rerouted 3x, now not boarding A 715 flight and says flight is "on time"
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@united sweet, follow back and I'll get the dm off
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@USAirways I'm glad you're sorry that I'm homeless for the night. Makes me feel secure.
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@united AND my luggage has been broken!! #youcouldntmakethis up #brokenwheel
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@united @FlyEIA yes, they said it took more than an hour!
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@USAirways @AshleyKAtherton Over an hour on hold so far
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@AmericanAir If the flight I selected online was what was ticketed I would not be missing my connection. I need help getting to DFW or IAH!!
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@USAirways understood and I am sympathetic. How do I get my $100 back? I shouldn't have to pay especially if YOU switched my flight.
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@united u Cancelled Flighted my flight from IAD to JAX. Was supposed to use plane from BNA but u used that plane for another destination instead. 1/2
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@united SF crew lack a lot of customer service, LAX employees are a lot better. Wonder why...
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@SouthwestAir @LukeWyckoff: her name is Jane and she wanted was a call. 617-653-3040
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@JetBlue Start including PTO in your getaway packages and I'm all in
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@USAirways 5203 and we're just sitting 20 feet from an open gate
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@USAirways I hope so, too. Thank you for your help. She traveled halfway across the globe and just wants her suitcase.
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@united - thanks for your help...got me what I need, but its an issue with @_austrian . I guess I sit awhile longer.
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@UsAirways your person taking tickets is rude and now we are delayed 4-50 minutes because you overfilled fuel on the plane #500.
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@AmericanAir It's sad how I can't afford any long distance trips though. :/
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@united UA5029 from RIC, UA507 from ORD, & UA423 from DEN -ALL DELAYED for non-weather issues. Way to go, youre batting 1.000! But no hotels
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@AmericanAir Call me Chairman, or call me Emerald. After what you did today to me, you can call me a former customer.
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@united cabin pressurization issues are pretty serious. Flight 1109 landed in Washington because of it. My head is pounding.
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@JetBlue just lost my business Enjoy your profits
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@SouthwestAir I'm gonna ignore the fasten seatbelt sign and I want to see if ur man enough to do anything about it!!!
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@united airlines: you kidding? Bagage lost this morning from ny to Washington and still no trace? #badservice
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@united @highbuddyyy that totally sucks my cousin worked at PHL said @united
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@JetBlue walked from the gate to the just ask desk by gate 1 http://t.co/p6ucbVlv5E
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@USAirways strikes again...lost bags. And two of them. #theworst
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@united look at the people tryn to sleep in the airport due to your shitty company not comping rooms after cxl flight http://t.co/o1u96Xc3bo
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@USAirways I've been on hold at the reservations desk for 3 hours. HELP!!!!
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@USAirways going to miss my connection because my flight home has been delayed and now no gate agent to get us off the plane-so frustrated
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@USAirways flying high thanks!
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@AmericanAir great job and great service in and out of SDF this weekend during the winter storm.
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@SouthwestAir Mad love http://t.co/4ojrSDWPkK NYC-
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@USAirways And it's 3:22 with no sign of boarding.... Can I please get another update?
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@SouthwestAir You rerouted my bf's flight and he's diabetic with little insulin; even though we tried to change it, the agent wouldn't do it
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@SouthwestAir if you guys fuck this up again I will never forgive you
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@united should hire extra customer service reps. 50 minute wait time to ask one question? I would rather just fly another airline, thanks.
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@AmericanAir Hi AA ! I placed an itin on hold to expire on 2/27.Just logged into my acct..its gone! Seat hasn't been released to inv. Help?
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@AmericanAir - 6 months ago best catering out of all domestic airlines. Today. Worst on the planet. And I've flown almost all of them
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@JetBlue appreciate the response Worst part is losing the non refundable hotel in Orlando. Your crew blamed wind! Hoping for no more delays!
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@USAirways the flight that I did not connect to was 1857.
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@AmericanAir I spent $600 on my flight. Could have gone on @united for $382 but their mileage program sucks.
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@AmericanAir can't get thru to anyone on phone
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@USAirways Sitting at the gate on Flight 719 for an hour due to Sabre being down. What backup plan is in place if Sabre cannot be fixed?
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@JetBlue thanks for your reply. It was flight 1572.
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@united I didn't get a message from you. I'll resend numbers.
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@united @annricord $856.81 the cost of one of the round trip tickets.
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@AmericanAir I had to purchase a ticket that I never would have had to buy had the flight not been Cancelled Flightled. Terrible customer service.
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@SouthwestAir very poor customer service thru out each of my cxl flights😔 I should've flew @Delta
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@AmericanAir oh it can get better apparently. After making us wait for a gate, psych!! Now we need you to de-ice before coming to the gate!!
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@JetBlue you reimbursed everyone on the flight a portion of their ticket. I still love JetBlue! Best American airline!
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@united Flight 395. Rolling delay of 1 hour 42 minutes
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@USAirways how do I find an email address regarding reativation of dividend miles. Nothing on website
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