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airline_sentiment
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@united waiting for flight 4567 to memphis. Incredibly rude gate agent waited until after departure time to announce delay. (1 of 2) #rude
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@USAirways so mad I can't even believe you guys Cancelled Flight my connecting flight after I leave the first stop, & give me a useless hotel voucher
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@united is by far the worst airline ever 😡😡
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@AmericanAir get me outta here
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@JetBlue Thanks!
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@JetBlue true. Maybe. Wish I had expedited security haha
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@united Looks like they came through. Thanks again for the help.
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@AmericanAir pretty impressed with the in flight entertainment. Full touch, usable, smooth, good selection.
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@united But they are not... lady one phone says its in tel aviv. Tel Aviv united says its in Newark. No one knows and I have nothing...
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@SouthwestAir next up: enforcing your boarding procedure.
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@SouthwestAir so for an extra luggage, it cost $75????
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@united been on hold for almost two hours trying to talk to someone about a Cancelled Flighted flight tomorrow morning. What do you suggest?
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@USAirways I have contacted them but only got an automated response that won't give me the code.
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@USAirways I appreciate the hard work. Still, I gave up after >hour. @dsearls
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@SouthwestAir finally got through. Thanks!
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@AmericanAir that was the worst customer service experience ever. Too bad for you I'm a lawyer. Enjoy my wrath.
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@united I would like to know what is the easiest way to get a refund.
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@united not once did #US3645 leave #ORD on time this week #shameful
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@USAirways looking forward to waiting on hold for 9 hrs to reschedule my flight. Bunch of idiots work for this airline.
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@AmericanAir Just called regarding my bag, came in yesterday and no one notified more or updated the online record locator #customerservice
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@AmericanAir that doesn't really answer my question. Maybe if I provide more details you can give me clarification...
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@united Why was flight 1180 EWR to MCO Cancelled Flightled for tomorrow and what do I do to rebook. Asking for a relative.
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@AmericanAir why won't u deliver my luggage? Almost two days and holding on the phone for over 4 hrs. Help!
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@SouthwestAir I love you Southwest. I accept all your flight attendants and their many talents always! #flySWA
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@JetBlue why would you hire a guy who doesn't care about the safety of children? Not remotely acceptable. http://t.co/lKFh9HYHW8
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@united @el_ingeniero don't check your baggage if you don't have to. They will lose it!
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@united, there is no good word for describing how angry and pissed off of a customer you have made me.
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@united flight was Cancelled Flighted after the last opportunity to rebook us on other flights this evening passed.
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@VirginAmerica it was a disappointing experience which will be shared with every business traveler I meet. #neverflyvirgin
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@AmericanAir were stuck on a plane in Dallas that's supposed to be going to Okc. There's an issue w/ the plane. Any idea on how much longer?
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@united I think I left my phone on my flight. Help!
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@VirginAmerica I’m looking forward to watching the Oscars on my flight home tomorrow. I might even get something bubbly to drink! ;)
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@united any chance you could help rebook?? My flight Cancelled Flightled
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@AmericanAir btw you guys should consider making a lounge at Austin Intl. airport! Very popuLate Flightd area! Will help the company for sure👌
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@united flt 1583 EWR to SFO excellent service. Friendly flight attendants. made the 6AM flight a very good start to the day.
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@SouthwestAir hello #SouthwestAir I'm happy to be flying with you this morning DAL-MDW #4053 looking forward to a comfortable fight
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@JetBlue upset with the lack of communication we've received for our "on time" flight 1170 out of MCO
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.@united what link? Those are all the email offers u sent me in a year to buy/transfer miles.The last 1 just expired http://t.co/ZZPs5ywVE2
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@USAirways is a joke. Stop losing my luggage!
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@AmericanAir this is unbelievable and unacceptable. Flight #293. JFK. Everyone at the gate is upset as most of us have been here all day.
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@united And then when we asked the stewardess to take the disinfectant wipe as trash she said, "not with my hands!" #badservice
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@SouthwestAir: Tried for VIP Live in The Vineyard but yr site went down, by the time I got in 2 redeem pts those packages gone.
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@AmericanAir good care of their customers if anything happen to then take you @Delta for getting me back to NYC !! Screw you @AmericanAir
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@united so many delays today...What's up with that? Hoping my 12:26pm flight boards soon. #United #premier1K
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@SouthwestAir love bridesmaid dancing Can't wait for you to fly into puerto Vallarta and kick united ass!
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.@JetBlue this is enough for me to stop flying JetBlue.
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@united @christinebpc ...and on some versions of the 738, row 11 has no window at all. Go ahead, check. We'll wait.
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@USAirways you're the only airline that's not open sooner. It's not a confidence booster.
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@SouthwestAir Hi Guys good morning how are you doing
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@AmericanAir this is the biggest joke of #customerservice I've ever seen from a ✈️ brand http://t.co/XHSUUpHeZe
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@AmericanAir you cxl both my flights to/from DFW to CLL w/o notice then treat me like trash on the phone and offer no compensation? WTH?
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@USAirways only happened because u couldn't get us home the next day. #flydelta #flysouthwest #flyjetblue #theyareallbetter #stillnobags
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@USAirways #Overbooked SXM-CLT delayed deplaning extra passengers. #missedconnection #forcedovernight #CLT, no lodging/food. Disappointed.
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@JetBlue just called that number and left message. Are you at to pass along message to team too?
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@united why are you charging people to see the freaking flight map? https://t.co/AgPb45v8wt
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@SouthwestAir I'm an A-list Preferred customer and very loyal SWA. However, your inflight wifi is no better today than it was 4 years ago.
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@USAirways on hold for 1hr, 30min. Not willing to hang in there as long as @franchise02. @AmericanAir answered in 7 min. U are not 1 yet.
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@USAirways @AmericanAir at 9:05am after the plane left: "why were there no agents and why were the doors closed so early?"
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@united noooooooooooooooooooooope.
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Always have it together!!! You're welcome! RT @VirginAmerica: @jessicajaymes You're so welcome.
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@AmericanAir Thank you for the acknowledgement. The IFE didn't work all that well anyway so maybe time to upgrade to lower profile system.
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@JetBlue letting me down in San Fran. No Media rate? What's the deal? Looks like this is the last time I fly anywhere with you.
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@United how is it that I book a flight with a reserved seat and then go to check in and find out I have no seat? WTF.
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@AmericanAir Thanks but don't understand why they couldn't have used the tug at the next gate over, ground crew took a break? #unacceptable
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@SouthwestAir when are you releasing your flights for September? Just found out you fly direct lbb to las! So excited! #tripofalifetime
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@united See? We were told repeatedly that the pilot was Late Flight and kept getting Late Flightr. After we boarded, there was a defibrillator issue.
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@SouthwestAir done messed up now!!! I have planned a trip to #CostaRica for pennies!!! #VacaTime ✈️💺
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@SouthwestAir Totally sucks that my flights were weathered out of existence, but Stacy in Tucson helped with an overnight in Vegas!
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@SouthwestAir at fort launder dale and the gate agent can't switch flights to an earlier flight but we can on our phone...ridiculous
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@JetBlue if someone had bothered to inform us that the airport closed, that would have helped.
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@united already did that at the airport and 12 hrs Late Flightr its still not here! you guys are really killing me today. trying to stay positive..
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@united I will give you one thing, you are consistent but unfortunately you are consistent at not doing your job well #AlwaysDelayedOnUnited
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@united Anyone there? Did you read my DM?
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@USAirways No thank you. @AmericanAir was responsive & I found alternate travel home.
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@USAirways flight 838 now leaving after 6 hour mechanical delay. Need lodging voucher and meals tonight in st Thomas who do I see?
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@united your website is a complete joke when using safari!
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@USAirways on top of that a dozen ppl missed connections and you have ONE person at customer service? Abysmal!
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@AmericanAir can you please help? you've now rebooked me incorrectly after flight was Cancelled Flightled. please fix my flt to Tuesday!!
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@SouthwestAir It seems odd to be sitting on a plane that gets further delayed and you find out by txt, not the 6 emp working on the aircraft
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@AmericanAir No Meelan did not afford a supervisor to be included in the conversation, pls check the rec of the call #badcustomerservice
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@JetBlue If that was the case, why did your alert arrive so Late Flight? Four-hour delay? Don't buy it.
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@united I would have made it if you hadn't already booked me on another flight and Cancelled Flighted my original reservation.
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@SouthwestAir waited 34 mins for baggage MDW>MEM and the in-flight service was suspended so no drink 😕
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@USAirways how do I get thru on hold 3 hours 5 minutes . Is this normal ? My call is lost
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@USAirways a flight update doesn't help when we are waiting 20+ min at our arrival waiting for a plane to leave our gate. Who can I write?😑
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@united your website is fucked up. Now instead of a $416 flight I should’ve had yesterday, it’s $514 today. Thanks.
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@AmericanAir mission accomplished today, Thank you!
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@united, maybe don't play the video about how your flights are outfitted w wifi on the flights where wifi isn't working...✈️
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@SouthwestAir link doesn't work
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@united idea: if u don't want us to be frustrated don't Cancelled Flight flights because your crew overflowed a toilet. Get a plumber
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@AmericanAir will award me 50,000 air miles!!! Yes I am going to take a vacation! #thanksamericanairlines
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@USAirways citizen. I fly your airline constantly and am so offended. Derrick Bussey. Now Im crying on this airplane because I'm so upset
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@JetBlue don't just cling on to the safety card. It safety was really an issue, then flight would have landed immediately. .
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@united How can you not know where my bags are? You knew where they were 6 hours ago. You are killing me! Worst service. Ever.
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@united I see you guys are at it again. Amazing how one company continually makes mistakes yet fails to be held accountable for their error
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@USAirways thanks! Made it safely! http://t.co/KCqeBEej7S
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@AmericanAir the worst first class boarding service I ever had.
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@USAirways #SOS WHERE IS MY BAG ?
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@JetBlue Sent an email more than 24 hours ago asking a few questions, still no response. Need answers before (hopefully) Flight Booking Problems flight...
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@united does this process ever end? Still waiting for the reply since 2 months #pathetic #customerservice
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