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@united Thanks for the timely service & great staff getting my wife and me to and from Cancun this past week for our honeymoon.
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@VirginAmerica @freddieawards Done and done! Best airline around, hands down!
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@united Nope! I'm on UA 174 that was supposed to leave at 6:47 but are still at the gate. Apparently we are about to pull back and de-ice.
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@SouthwestAir woohoo that just made my day. I looked and just couldn't find that, thank you!
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@USAirways hi, Im trying to speak with someone to book travel for a minor. The phone keeps disconnecting. Please advise. Website wont allow.
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@SouthwestAir All I requested was a refund of my Reward Points that I used to purchase the flight and he refused.
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@USAirways me too!
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@USAirways little help to us! My husband has been on hold for an hour for something that take 5 minutes to complete.
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@united assistance with what, the attitude of your staff no matter which airport we are at?
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@united Exhausted & frustrated! Link to a FB post abt my travel issue https://t.co/LaRKC8vc4s
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@USAirways yes I can pay out of pocket that us not helping me for loosing my first class ticket to coach. I want resolution or a comp
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@JetBlue When it's 30 mins past scheduled time w/ no departure in sight a flight no longer qualifies as "on time" #updateyourwebsite #489
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@USAirways is flt 680 en route to DCA or BWI after diverting to RDU. Your phone service sucks and your website is conflicting.
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@VirginAmerica WTF is happening in PDX Late Flight March such that one way from SFO is ~$550?
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@VirginAmerica on flight VX399 headed to LA from JFK - dirtiest VA plane I have ever been on. Sad for a great airline.
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@AmericanAir im still on hold...
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@united 45 minutes after arrival and no bags for most people. UA469 from den to ewr. How long should we wait until a ual rep comes here?
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@SouthwestAir where do we start? I've already wasted 1.5 hrs of phone wait time already :-(
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@united on 4124 arriving two hours Late Flight into CLT. Now sitting on the tarmac while they move a plane from the gate. Unhappy customer.
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@united all good, didn't die or anything. As they say "you get what you pay for"!
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@USAirways I tried reaching out to you guys I'm running out time and patience I just want my flight to be honor and I want a confirmation!
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@SouthwestAir Awesome staff at the check in desk! They had a paper airplane race for a SW gift card to keep ppl entertained during delays
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@JetBlue A flight delay due to pilots oversleeping is apparently an uncontrollable irregularity that is not eligible for delay compensation.
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@united Thank y'all for being an amazing airline who knows how to treat their customers. you guys rock!
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@AmericanAir you bet make this screw up right (for once). Things I need in bag for my job and you have "grounded" me today #painandsuffering
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@united Great landing in Denver, next Rapid City. Snow starting to fall...Florida Everglades is a faint sunburn away...here comes the cold!
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@united just give up. Your service is terrible. If I wasn't forced to use United on certain routes, I never would.
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@SouthwestAir Fantastic! Thank you!
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@SouthwestAir loving the new planes and the lighting, only wish windows were larger. http://t.co/h44uJ63CJG
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@united First complaint filed on Feb 11th, over 10 days now and still no response....disappointed but not surprised....
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@USAirways how about an update with real information?still waiting on Tarmac in Philadelphia.
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@united yes. Bags came 1 hr after I arrived at baggage claim. Awful experience on the ground at BHM
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@united Making sure your flights aren't delayed due to poor maintenance would be a start.
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@SouthwestAir flight 1028 no delayed 1.5 hours. Another week another delayed flight
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@SouthwestAir I've been on hold almost an hour! I LUV y'all but #ImJustSaying 😔😔😔 http://t.co/t6fYyBHjhL
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@JetBlue not to mention the fact that we paid extra just to fly jetblue thinking it was the most reliable..
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@usairways My flight was Cancelled Flighted Saturday. Why was my luggage not at the airport? Today, I'm supposed to have it delivered. Pathetic
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@united Mobile boarding pass disappeared from phone while standing in line to board. Second time this week... Hmm.
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@SouthwestAir alist pref doesn't do any good if direct to atl is always wifiless. Flight 1701.
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@AmericanAir nothing, you have done enough.
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@USAirways why no ground crew at DCA when we're already Late Flight arriving #evenLate Flightr
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@united should contact me and the others on my flight who can't get their website to work. None of our info is valid! http://t.co/3zpJr7kWbk
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@USAirways flight 1808 is not leaving at 2:45 because we haven't even begun to board yet. Please update your website ASAP
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@SouthwestAir Where the heck are the bags for Chicago 408. It has been an hour
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@AmericanAir delivered mom's delayed bag to the wrong place. 2 hrs on hold yesterday, >1 hr today. Still no bag. #AA http://t.co/QKkJdFObOS
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@united is the biggest joke of a company,I will never fly with them again! 3 days now waiting for my bag, they don't even know where it is!
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@JetBlue serious attitude. I was in the fault for running a tad behind but before she even knew my name or my flight info she ASSURED Me
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@AmericanAir flight from JFK to EGE was cxld after on runway for an hour. Flight moved to 7am but they won't give luggage back. Nice.
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@united has the WORST customer svcs! This Kevin rep at call center must be investigated. My baggage's lost and there's no help but argument!
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@AmericanAir whenever I cheat on you it goes horribly wrong! I promise, I won't stray anymore. I'm talking about you @Delta!
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@SouthwestAir 40 minutes still haven't talked to one person #shocking phone is gonna died before I talk to anyone http://t.co/iWoiGRLHXb
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@USAirways NOT GOOD. been on hold for 1hour (2x/day) since sun. to book 1-way flt dividend miles. agents send me to on hold hell. #furious
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@AmericanAir got call saying flight Cancelled Flightled but checked online and it isn't Cancelled Flightled. No where near bad weather. I have job interview
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@AmericanAir better do the right thing and take care of @Cowboycerrone or els you're losing business!!!!
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Looking forward to using Passbook when I fly @SouthwestAir in a few weeks!
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@SouthwestAir is awful. They have lost my bag and aren't providing any info. This is day 3 and nothing. #WORSTAIRLINEEVER
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@AmericanAir...still waiting for a call back....attempt #9 and hour #13...can't put a hold on an online tix, we are within seven day window.
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@united never ever again will I be Flight Booking Problems a flight with United or any affiliate if there is a chance to get on a United flight
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@SouthwestAir has the best customer service!
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@USAirways on 5:55 flight to CTL to catch 8pm flight to sfo. But empty seats on 4:15 flight which wasn't offered. Awful service continues.
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@SouthwestAir because your gate attendant let someone board whose boarding pass kept reading invalid. This messed up the passenger log.
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@united on SFO->AUS UA343 2/17, IS9JX1; my seat appears to have had a mite problem. Dr recently confirmed over 50 bug bites were mites
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@SouthwestAir @CallMeStanley7 And bring back the "Agent will call you back..." feature. Why was that ever discontinued???
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@united Then you delete my return ticket to Europe and blame me for the now show? This airline is a joke. 3 times this happened now.3 times!
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@JetBlue Although it wasn't totally the answer I was looking for, I appreciate the prompt response.
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@SouthwestAir Leave BUR ten minutes Late Flight and arrive in SJC a minute before we were supposed to... Impressed! #gettingbetter 👍
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@USAirways Literally all that says is "Case open" What good is that to me?
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“@united: @SonyaSloanMD Happy to have had you on board. Please share details here: http://t.co/2TrgEMteBZ ^KP” Done!
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@USAirways if one with @AmericanAir why can't you use American miles????
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@jetblue fly 2301 delayed do to ice at JFK ... Can I switch to a Late Flightr flight for free
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@USAirways was switched to an American Airlines flight, not by choice, and now I am charged $50 for bags? Thought y'all merged?
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@USAirways new F/As from DFW to CLT this morning did a great job. Well Done!
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@USAirways why the hell u left *alliance and joined 1world is beyond me not a smart move time to start looking at other carriers
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@SouthwestAir we're here at MCO. Thanks.
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@AmericanAir Got my bags this morning! Thanks!
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@AmericanAir Deplaned for the 3rd fucking time. Fuck you AA.
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@united I will, as soon as I am done with my article. Thanks! ~Tom
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@VirginAmerica help, left expensive headphones on flight 89 IAD to LAX today. Seat 2A. No one answering L&F number at LAX!
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@JetBlue I appreciate the quick response but how can no one go outside to check temp so we can leave in BUF #currentlysittingontarmac
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@VirginAmerica Just trying to book tickets to NYC and facing super fun broken styling. Don't worry, I'll keep trying :)
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@USAirways called 3x & it says high call volumes call back. At $1 a minute for international calls is there any way someone can contact me?
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@USAirways Will the nightmare ever end? Just found out our flight today is delayed due to "ground handling delays affecting a prior flight."
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@usairways Ok thank you…I call from Spain to US for seating assistance!
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@united this is besides the fact that one week ago you delayed me by 18 hours. i am not impressed at all.
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@JetBlue Appreciate the heads up at 10:45 that my 11am flight was delayed bc the crew is stuck in Boston #communicationFAIL #dobetterJetBlue
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@SouthwestAir I've been on hold with customer service for over an hour. Can you help?!
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@united thanks for the offer, but I finally made it to my destination, albeit hours Late Flight.
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@SouthwestAir 3 + hrs w/out bags being returned to us after flight 2464 Cancelled Flightled. Maybe put a couple people on it?
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@SouthwestAir Was on hold for 2 hours before you disconnected me after my flight was Cancelled Flightled. Swell company, you.
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@united my baggage is in shannon now so never mind u can work on giving me some $$$ back now
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@united sucks.
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@united - #epicfail from a former gate agent in PIA! He walked away and quit! Luckily a responsible PIA agent saved the day!
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@USAirways if you DM me we can take this offline. Would love more info on location of lost bags. Any help is appreciated.
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@JetBlue App still saying I can't DM you...
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@SouthwestAir Cancelled Flighted Sunday 9:50AM flight to Dallas..next flight out is Tuesday afternoon. Stranded. #BS #GetMeOuttaHere #SouthwestSucks
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@united who authors this fiction? I just heard on radio we don't even have a jetway secured yet #UA5037 #CMH http://t.co/T78k7aBtWF
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@JetBlue If your confirming to me that the rate won't go down again looks like I can't fly JetBlue this time around, can't afford that price
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@united has the worst flight attendants. They are like those angry and drunk aunts that we all have. Everything has to be an argument.
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@united why don't you allow families with small children to board first anymore? Our next flight will be on another airline...
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@SouthwestAir stop ur bs promos of ✈️anywhere starting at 79$ I click and everywhere I'd fly=130$ The only place thats 79$ is CLE #NoThanks
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