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How can I get my impounded vehicle back? | Only the tow company can release your vehicle
If you do not know what tow company has your vehicle, contact Records at (909) 356-7103.
Have your license plate number available when you call
• Contact the tow company directly to get your vehicle released
Tow company information can be found here (https://www.fontana.org/208/Traffic-Unit)
The Registered Owner Must:
• Present someone with a valid driver's license to drive the vehicle
• Provide proof of ownership of the vehicle (i.e., registration paperwork)
• Pay the impound fees required by the tow company |
Can I bring a bouncer to the park when I rent a park shelter? | Yes! To have a bouncer for your shelter reservation, you would need to pay the bouncer permit fee ($26) and have the bouncer company, from which you will purchase the bouncer, provide the Community Services Department with a certificate of liability insurance. The certificate of insurance must be received by the Community Services Department no later than two weeks prior to the shelter reservation date.
Note: Generator or source of power will be needed to power the bouncer. |
A property in my neighborhood is neglected, and storing junk and debris. What can be done? | Property owners are legally required to maintain their property to the standards set forth in City Code. Properties that are neglected can be cited as a public nuisance. Neglect can include, but not limited to accumulation of junk and debris on the property, including furniture, automotive parts, household belongings, and a general accumulation of excessive trash. If you'd like to submit a request, please click here. |
How can I report junk or debris in the public right of ways? | Occasionally, junk or debris is dumped in the public right of ways making for dangerous condition. These conditions should be reported so that a City crew can respond and remove the material.
To report junk or debris in a public right of way, please submit a request [link to request]. |
Where can I find information about land use and zoning and what can be built on a piece of property in Fontana? | You can find the land use map on the City's website by clicking here https://fontanaca.maps.arcgis.com/apps/webappviewer/index.html?id=ecc67f90c51440eca0d17fd5a6e59c92 or call the Planning Division at (909) 350-6718 and a member of the Planning Division staff would be happy to assist you. |
When does City Council meet? | The City Council meet on the 2nd and 4th Tuesday of the month at 7:00 p.m. Please visit this website for more information. https://www.fontana.org/69/City-Council |
When does Planning Commission meet? | The Planning Commission meet on the 1st and 3rd Tuesday of the month at 6:00 p.m. Please visit this website for more information. https://www.fontana.org/850/Planning-Commission |
When does Parks, Community, and Human Services Commission meet? | The Parks, Community, and Human Services Commission meet the 4th Thursday of the month at 7:00 p.m. Please visit this website for more information. https://www.fontana.org/163/Parks-Community-and-Human-Services-Commi |
How do I submit written correspondence on an agenda item being taken to City Council? | Please submit your written correspondence no later than 5:00 p.m. on the day of the meeting. *All correspondences will be distributed to the City Council prior to the meeting and placed on the final record. No written correspondence will be read aloud during the meeting. |
My neighbor's dog is always loose, what can I do? | To report an unleashed dog that is not acting aggressively, please submit a request [link]. If loose dog is acting aggressive, please call Fontana Police Department dispatch at (909) 350-7700. |
Can I report an animal running in traffic? | Fontana Animal Services will respond to a report of an animal running in traffic. To report an animal in traffic, please call (909) 350-7700 so that we can address this situation immediately. |
I think I lost a personal item at a City park, where can I check to see if it's been found? | If you believe you lost an item at a City park, please call (909) 350-6760 to check to see if it's been found. |
Is there a fee for claiming a lost pet at the Riverside County Animal Shelter? | It is the goal of the City to reunite lost pets with their owners. When an animal has been impounded at the Riverside County Animal Shelter, a fee may be imposed before the animal is released to its owner. Fees are based on several factors and will be determined when the animal is picked up. |
I found a pet. What should I do? | If you should find a pet and you cannot hold on to it immediately call Fontana Police Department dispatch at (909) 350-7700. Or if you are able to safely contain it and hold it overnight, please call Fontana Police Department dispatch in the morning so it can be picked up at that time. If you can safely transport the pet to the Riverside County Animal Shelter, please do so at 6851 Van Buren Boulevard, Jurupa Valley, CA 92509. |
My pet was stolen. Can you help? | Animal Control is unable to assist with concerns regarding a stolen pet. Since pets are considered property and should be reported as stolen to the Fontana Police.
To report a stolen pet please call the non-emergency police line at (909) 350-7700. |
Can you help me find a lost pet? | It is the owner's responsibility to contact the local shelters and check for a lost pet. If you are looking for your lost pet, do NOT completely rely on the Riverside County Animal Shelter's website. The online listing are simply one tool to assist you if you are unable to visit the shelter on a specific day.
https://www.rcdas.org/index.php/lost-found-pets/lost-your-pet |
Can a missing or damaged manhole cover be replaced? | Manhole covers in the roadway, provide access for City crews into the sewer/storm drain system.
Missing manhole covers pose a public emergency. During business hours Mon- Thurs 7:00 AM - 5:00 PM call (909) 350-6760.
To report an urgent concern after hours please call (909) 350-7700. |
I got married here a long time ago and I would like to get my marriage license. | You can obtain you marriage license at the San Bernardino County Clerk's Office. (https://arc.sbcounty.gov/marriage) |
Where can I microchip my pet? | Any local veterinarian can help with microchipping. Each location will asses their own set of fees. |
How can I dispose of used motor oil? | Please visit the Curbside Used Oil & Filter Collection for information: Build Service request like this https://www.fontana.org/FormCenter/Public-Works-17/Curbside-Oil-Pick-Up-Request-99
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Are motorized vehicles allowed in City parks? | City of Fontana maintenance vehicles are the only vehicles permitted inside a City park. No other vehicles of any type are allowed outside the designated parking area in any City park or on any City-owned bike trail. This includes cars, trucks, motorcycles, mini-bikes, motor-powered scooters, etc.
To report a motorized vehicle in a City park, call (909) 350-7700. |
Is a permit required to have live music at a club or venue? | Yes, through an entitlement process. You can call the Planning Department at (909) 350-6718 . |
Where can I get information regarding Narcotic registration? | There is no appointment necessary. You may visit the front lobby of the Police Department, Monday – Thursday, 0800-1700, excluding Holidays. |
What can I do about noisy neighbors? | Fontana City Code defines standards for allowable interior and exterior noise levels for day and night-time. Excessive noise caused by the operation of non-mechanical devices, like amplified sound or musical instruments, should be reported to the Fontana Police Department. To make a report, please call non-emergency police at (909) 350-7700. |
Is there electricity at the park? | No, you will need to provide your own source of power. |
Can I bring a food vendor or my own grill for my park rental? | Outdoor food vendors (ex. food trucks) are not allowed due to health permit and liability issues. Bringing a personal grill isn't allowed due to our City of Fontana's Ordinance which does not allow open flames at any City of Fontana parks. |
What is the process for a shelter reservation? | To reserve a shelter, a reservation can be made at any community center, in-person, or via our website at https://fontanaca.perfectmind.com/22923/Clients/BookMe4FacilityList/List?calendarId=78d7c2af-8107-48d4-93b2-badfc2e84333&widgetId=15f6af07-39c5-473e-b053-96653f77a406&embed=False, then select the shelter you would like to reserve.
The Community Services Department will process the request and if accepted, a shelter agreement will be sent via email for an electronic signature and an invoice will be sent to your login to make the payment. |
What is the price for reserving a shelter? | $52 for Fontana Residents or $105 for Non-Residents. |
Can I reserve a shelter over the phone? | No. Shelter reservations can only be made online or in-person. |
Can reservation payment transaction be done by phone? | No, all payment transactions need to be completed either online or in-person. |
What can I do if I am parked and blocked in by another vehicle? | There is no law authorizing the removal of a vehicle that is legally parked, regardless of the inconvenience to another driver. However, if the vehicle is outside the marked parking space lines or brackets, a City Parking Enforcement Officer may respond and cite the violating vehicle. |
I receive a parking citation. What now? | If you have questions, please call our Records Unit at 909-356-7103. |
Do City parks have operating hours? | Fontana City parks are open from sunrise to sunset every day of the year.
Some city parks have an adjacent athletic field or court with lights that are scheduled on a permitted basis. When lights are on, people may be present at these facilities. |
Are there power outlets available at City-owned parks? | Electrical outlets are found in City parks only at some amphitheaters, sports fields, and park shelters.
Electrical power will be made available only when requested as part of a reservation. |
Who is responsible for maintaining playground equipment at City parks? | The City operates multiple types and sizes of parks. Most have playground equipment offering recreational opportunities for children.
Park staff takes pride in maintaining the playground equipment so that it can be safely enjoyed. If you observe an issue with playground equipment that you believe poses a safety concern, please call us to report it. You can reach us at (909) 350_6760.
To report concerns that are not urgent in nature, please submit a request [link]. |
Who is responsible for watering City parks? | The City operates multiple types and sizes of parks, including Neighborhood, Community, and Regional parks.
All parks are irrigated and all operate using automatic timers. Because parks are frequently scheduled for social and sporting events, parks are not required to adhere to the scheduled watering days. Additionally, Parks staff may need to make repairs and tests of the irrigation systems during their normal work shifts that may be contrary to residential watering times.
Regardless of when we water, our goal will always be to conserve and water wisely. If you notice a sprinkler causing water to run-off into the sidewalk, a broken sprinkler, one spraying inappropriately, an area of a park not being watered sufficiently, or any other park irrigation issue, please let us know so we can take care of it.
To report a watering or irrigation concern, please submit a request [link to request]. |
Who maintains the restrooms at City parks? |
Many parks within the City have restrooms open to the public during park hours. Park staff clean and service park restrooms once daily year round.
To report a concern with City park restrooms, call (909) 350-6760 please submit a request [link to request]. |
Who maintains City park grounds? | Park staff clean-up litter, debris, and empty waste containers daily along with performing many other tasks to maintain the beauty and serviceability of the City's parks.
To report concerns with a City park, please call (909) 350-6760 or submit a request [link to request]. |
Who is responsible for mowing City parks? |
The City of Fontana has over 48 parks and parkways. Regular mowing is part of each park's scheduled maintenance. Scheduling and frequency vary according to the season.
A list of all parks in the city and amenities of each can be found here [link to amenities to community services].
To report a park in need of mowing, please call (909) 350-6760 or submit a request here [link to request]. |
How can I reserve a facility | To reserve a space please click here https://www.fontana.org/158/Rental-Information |
How can I reserve a ball field? | To reserve a space please click here https://www.fontana.org/158/Rental-Information |
How do I apply for a passport? | The City of Fontana no longer processes Passport requests. Please visit this web site to locate a processing site close to you.
https://www.us-passport-service-guide.com/california-passport-office.html |
How do I get a Personal Background Check? | A Personal Background Check is a search of City of Fontana records only. For State of California clearance, contact the Department of Justice.
To receive a Personal Background Check by mail:
Complete the Personal Background Check Request Form (click here: https://www.fontana.org/DocumentCenter/View/33000/Personal-Records-Check-Request-Form?bidId=)
Place the following items into an envelope:
Completed Personal Background Check Request Form
A photocopy of your photo identification (Photo ID must be issued by the State or Federal Government)
A check or money order made payable to the City of Fontana, in the amount of $22
Mail the envelope to:
Fontana Police Department
Attn: Records
17005 Upland Avenue
Fontana, CA 92335
** Due to the high volume of requests, it may take two to three weeks to receive your copy.
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How do I get a release of personal property? |
The Property Unit is responsible for the storage, maintenance, and disposition of all evidence collected by police officers in the course of their duties.
Release of Personal Property
Property will be released by appointment only:
To make an appointment, contact the Property Unit at (909) 356-7151 or email
For the release of property belonging to you:
Make an appointment
Bring photo identification to claim your property
For the release of property belonging to someone who is incarcerated:
Make an appointment
Print and complete the Notarized Release of Property form
The form must be authorized by a Notary Public
Bring the completed form and photo identification to the front desk of the Police Department
Additional Information
Contact the Property Unit by email or call them at (909) 356-7151. |
Can an animal be left in a vehicle? | No, per California Penal Code 597.7.(a) – a person shall not leave or confine an animal in any unattended motor vehicle under conditions that endanger the health or well-being of an animal due to heat, cold, lack of adequate ventilation, or lack of food or, water, or other circumstances that could reasonably be expected to cause suffering, disability, or death to the animal. |
Can dogs be off leash at a Fontana City park? | Dogs are not permitted in Fontana City parks, but at facilities with a designated dog park area. Dogs may be off leash and be kept within the fenced area.
See chapter 19- Parks and community services
Sec. 19-8 Regulations for the safe use of designated dog park areas within the city. https://library.municode.com/ca/fontana/codes/code_of_ordinances?nodeId=CO_CH19PACOSE_ARTIINGE |
How many pets can one home have? | Each household within the city limits of Fontana can have no more than 3 dogs and 3 cats. In addition, it is permissible for a resident within the city limits of Fontana to own a potbelly pig and 2 squawking birds.
To report a home exceeding the allowed limits, please submit a request [link Form to be built in SF].
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Can I keep pet chickens on my property? | Within the City of Fontana limits, a resident is allowed to have backyard chickens on their property as long as the following conditions are met.
• A maximum of five (5) chickens for every 15,000sq feet.
• Roosters are prohibited.
• Slaughtering is prohibited.
• Coop may only be kept in the rear yard.
• Coop may not be closer than 40 feet to the nearest neighboring dwelling and 20 feet from any property line.
• Coop must be well-maintained and cleaned. |
Can I keep bees on my property? | Beekeeping regulations can be found in Section 30-432 Special use Regulations Fontana City Code. Unless the property is zoned “R-E”, minimum Site Area Required 1 acre and Maximum No. of Each Animal 1 hive per 10,000 sq feet |
Can I keep an exotic/ venomous animals as pets | To request a permit to keep exotic/ venomous animals or wildlife you must contact California Fish and Wildlife. All exotic/ venomous approved permits can submitted to the Fontana City Manager and will be reviewed and approved on a case by case basis.
Please refer to Fontana City ordnance Chapter4 section 6
Sec. 4-6. – Wild, dangerous or nondomestic animals in captivity. https://library.municode.com/ca/fontana/codes/code_of_ordinances?nodeId=CO_CH4AN |
What am I allowed to develop on my parcel based on my property Zone? | Call the Planning Department at (909) 350-6718 . |
How do I find out the status of my Planning application? | The status of your application can be viewed through E-Trakit. At http://www.fontana.org, choose the "Government" tab and click "Planning". Then, choose the “E-Trakit” link on Planning website. Under the Project Search area, enter your project number and click “Search.” The status of your planning application will appear. You can also call the Planning Department (909) 350-6718 or email.
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What is a General Plan or Specific Plan Amendment? |
The General Plan identifies and describes long range goals and objectives for the City of Fontana. Projects must comply with these goals and objectives in order to be approved. The City of Fontana General Plan is a very important document, as it represents the City's long-term vision. It guides all land use decisions in our community and is required by state law. From time to time, an applicant will propose a change in land use to the General Plan. These changes are called “General Plan Amendments.” The General Plan was adopted only after extensive study and public hearings by the Planning Commission and the City Council. Any change in the General Plan must also go through the same process of study, review and public hearings. Some areas of the City develop under more focused regulatory guidance. Although consistent with the City's General Plan, these areas are regulated under adopted “Specific Plans.” There are 27 Specific Plans located in the City of Fontana, of which, most are residential in character. Like the General Plan, specific plans are adopted only after extensive study and public hearings by the Planning Commission and the City Council. Changes proposed to a specific plan are requested through a “Specific Plan Amendment” that also must go through the same process of study, review, and public hearings. Prior to filing for either a General Plan Amendment or Specific Plan Amendment, Fontana Municipal Code (FMC) Sections 30-33 and 30-68 requires a “Pre-Application” conference with City staff. Please call the Planning Department at (909) 350-6718 or via email for more information.
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How do I look up the zoning for my property? | You can look up the zoning of your property at http://www.fontana.org. Choose the “Government” tab and click "Planning". Then, choose the “Zoning and General Plan Land Use Interactive Map” link on the left of the screen. Type in your property address and choose either “Zoning” for your zoning, “General Plan” for land use information, or “Specific Plan” to find if your property is in one of the City's many Specific Plan areas. If your property is in a Specific Plan, please call the Planning Department at (909) 350-6718 or via email for more specific zoning information.
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Where is the Planning Case Fee Schedule? | The Planning Case Fee Schedule can be found at http://www.fontanta.org. At the top of the page, place your cursor over “Government.” Under "Departments" section, click "Planning", select "Applications and Fees" on the left hand side. Scroll down to "Fee Schedule" and select "Planning Case Fees". You may also request the Planning Case Fee Schedule by contacting the Planning Department at (909) 350-6718 or via email. |
How do I change the zoning of my property? | Much like General Plan and Specific Plan Amendments, the City's Zoning and Development Code may be amended to reclassify property from any zoning district, provided that any such amendment is consistent with the General Plan. Zone change applications require action by the Planning Commission and the City Council. Prior to filing for a Zone Change Application, Fontana Municipal Code (FMC) Sections 30-41 requires a “Pre-Application” conference with City staff. Please call the Planning Department at (909) 350-6718 or via email for more information.
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What is a Pre Application Meeting or “PAM” and why is it required? | A Pre Application Meeting (PAM) is an informal conference between key City staff and those proposing to file an entitlement application on a property. The Pre Application Meeting is intended to: 1) inform applicants and their representatives of the entitlement process, specifically in terms of processing time and cost; 2) identify any issues that may arise during the entitlement process before significant time and expense is made by the applicant and City staff; and 3) introduce applicants and their representatives to key City staff. The PAM, if utilized effectively, ensures an efficient entitlement process and significantly increases the chances of a project getting to “Yes.”
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What are variances? | If a property owner feels that one or more zoning standards impose an unnecessary physical hardship due to the property's unique size, shape, topography, location, or other physical condition, the owner may request to be excused from strictly complying with that requirement. This request is called a variance (because the owner desires to “vary” from the rule(s) that usually apply). The City's Zoning and Development Code (FMC 30-202 and 30-213) defines how a variance can be used. Variances are not granted without serious deliberation. When deciding to grant a variance, decision-makers (either the Director of Planning, for a “Minor Variance,” or the Planning Commission) must make written findings explaining why a variance is, or is not, justified. These explanations must be backed up with facts that also become part of the written record of the decision. Financial hardship, community benefit, or the worthiness of the project is not a consideration. Also, a property owner cannot be granted a variance simply because they do not want to comply with a particular development standard. Additionally, a variance cannot be used to allow a land use that is not otherwise allowed in the zoning district that the property is located. Prior to filing for a Variance, Fontana Municipal Code (FMC) Section 30-204 and 30-215 requires a “Pre-Application” conference with City staff. Please call the Planning Department at (909) 350-6718 or via email for more information.
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How do I subdivide my property? | Subdividing property includes:
- Dividing an existing parcel into multiple parcels; or,
- Otherwise change the area and shape of a parcel by adjusting its lot lines.
There are several ways to subdivide a property depending upon the type of land use (residential, or commercial and industrial) and the total number of lots desired. Typically, for residential lots, subdividing four or less lots requires approval of a “Tentative Parcel Map” application. Subdividing four or more lots requires approval of a “Tentative Tract Map” application. The requirements for commercial and industrial zoned lots are slightly different, although the process is the same. Both maps require approval of the Planning Commission at a public hearing.
These applications are necessary to ensure that the public infrastructure (sidewalks, streets, intersections, public landscaping) is installed properly and can support the proposed development work.
FMC Chapter's 26 (Subdivisions) and 30 (Zoning and Development) govern the subdivision of property in the City of Fontana.
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How do I file a Police Report? | Please click here: https://www.fontana.org/114/File-a-Police-Report-Online |
How can I request a Police Station tour? | Tours of the Fontana Police Department are available by request and by appointment only. Tours are available Monday through Thursday. To request a tour:
Please call (909) 350-7758 or create a request here.
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What is the address and hours of operation for the Police Department | The Fontana Police Department is located at 17005 Upland Avenue in the City of Fontana.
The front Lobby is open, Monday through Thursday from 8am – 5pm, excluding holidays. |
Are owners responsible for maintaining weeds and grass on their properties? | Lots with a building or other structure must be maintained even if they are not occupied. If you observe overgrown weeds , please report the property so that Code Compliance can work with the owner to have it mowed.
To report an unkept property, please submit a request. |
What can be done about a vacant lot that is not being maintained? | Vacant lots must be maintained to avoid becoming a fire hazard or neighborhood blight.
To report an unkept lot, please submit a request. |
My property borders a City park. Who is responsible for maintaining the fence? | When residential fences are along the property line of a City of Fontana park, the property owner is solely responsible for the maintenance of the fence.
Fence material, height, and position on the property must follow the City code. All fencing viewable from the public right of way must be kept in good repair.
To report concerns with a fence bordering a City park, please submit a request [link to request site]. |
How do I submit a public records request? | Please complete this form : https://www.fontana.org/formcenter/city-14/public-records-request-form-85 All Requests will be sent to the City Clerk's Office for processing. |
How can I obtain security video from a City-owned garage or lot? | Parking garage and lot security camera recordings may be requested by submitting a public records request with the City Clerk.
For more information, or to submit a public records request, please visit us here. |
Should I wash my recyclables before placing them in the bin? | The market for recyclable items has become more complicated and so we must make better choices about reducing our reliance on plastics, reusing items where we can, and putting the right items in the blue recycle bin.
When recycling approved materials, it is preferred that the items be clean of most residue. Please contact Burrtrec for more information: http://www.burrtec.com |
Where can I get answers regarding my repossessed vehicle? | A repossession is a civil matter and all questions should be directed to your finance company. If the company utilized by your finance company is requesting a letter from our office, please visit our front lobby during normal business hours, Monday through Thursday 8am-5pm. The fee is $15. |
How do I file a Restraining Order? | Restraining Orders are issued and obtained at the Superior Court of San Bernardino either in person, or online.
Visit Superior Court of San Bernardino for restraining order information
Only in rare emergency situations can a Police Officer issue an Emergency Protective order
The Police Department enforces court orders such as restraining orders
Restraining Orders must be personally served on the restrained person. Visit Superior Court of San Bernardino for restraining order personal service information |
How do I sign up for a new sewer account? | Please fill out the new sewer request form here (link). Information required to be set up by Elsa
Send notification Sewer@fontana.org |
Who can I call for sewer backups? | During business hours Mon- Thurs 7:00 AM - 5:00 PM call (909) 350-6760.
To report an urgent concern after hours please call [909) 350-7700. |
Where can I get information regarding Sex and Arson registration? | Sex and Arson registrations are processed on Mondays and Thursdays, by appointment only. Please call (909) 356-3329 to leave a message with your first and last name, date of birth, social security number, and a good contact phone number. A Detective will contact you to schedule an appointment. |
Do detached structures, like sheds or carports require a building permit? | Detached accessory structures, depending on the size, may or may not require a building permit.
Contact Building and Safety for more information (909) 350-7640 |
How can I volunteer at the Shelter? | Please Contact any local Animal Shelters for their volunteer programs |
How can I adopt an animal from Shelter? | Please visit any local animal shelter, to view and adopt any available animals. |
How can I donate to the Shelter? | Direct your donation questions to your local shelter. |
Can an owned pet be surrendered? | Fontana Animal Services will not respond for owner surrendered pets. Please contact your local animal shelter for guidance and guidelines on surrendered pets.
Additional information for Fontana city residents please click below: https://www.rcdas.org/index.php/services/relinquishing-a-pet
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Can I return an animal adopted from the Riverside County Animal Shelter? | Contact the shelter in which you acquired you pet from, for their return guidelines |
Can I foster animals from a Shelter? | Please Contact any local Animal Shelters for their foster program |
Who removes abandoned or stray shopping carts? | To report an Abandoned shopping carts please submit a request here. |
What do I do if I locate a sick or injured stray animal? | You should immediately call Fontana Police Department dispatch at (909) 350-7700 at any time of the day or night. An Animal Services Officer or Patrol Officer will be dispatched to address the situation. |
Who is responsible for the maintenance of the sidewalk? | The City of Fontana maintains public rights of way such as sidewalks. To report a damaged sidewalk please create a service request
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Can I place signs and banners in the public right of way? | Signs and banners are not allowed in the public right-of-way.
If you have observed a sign or banner that you believe should not be up, please submit a request. |
Where can I find free or low cost spay and neuter services and or low cast vaccine clinics? | The City of Fontana does not offer free spay and neuter services, but the Riverside County Animal Shelter that the City of Fontana contracts with does offer low cost spay and neuter services to our residents.
Low-cost vaccine clinic are held at the Jessie Turner Community Center by the dog park
15556 Summit Avenue, Fontana, CA, USA
Select SATURDAYS and SUNDAYS
From: 9:00 - 11:00 AM
2022 Dates
Jan-22 / 23
Feb-19 / 20
Mar-19 / 20
Apr-16
May-14 / 15
Jun-11 / 12
Sep-3 / 4
Oct-1 / 2
Oct-29 / 30
Nov-26 / 27
https://vetcarepetclinic.com/garden-grove-ca-mobile-vet-clinic-schedule
(Enter Zip Code 92335)
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Can I request speed bumps to be installed to deter speeding in my neighborhood? |
Speed humps or lumps are raised "bumps" placed across residential streets. They are designed to calm traffic in residential areas and near parks and schools.
Unless chronic speeding problems exist on your street, speed lumps are not warranted. Traffic control, such as police enforcement, is usually a better alternative. Speed lumps are used for streets where traditional methods of slowing traffic have not been effective. A residential street will qualify for the City's Speed Lump
Program based on the following criteria:
• The two-lane street must be mainly residential or else have a park or school on the street.
• The residential street (or the part being considered) must be at least 750 feet long with no four-way intersections.
• There can be no other traffic control devices on the street segment such as four-way stop signs, traffic signals, etc.
• The speed limit must be 30 miles per hour or less.
• Speeding of 5 miles per hour or higher over the speed limit occurs on the street.
• The street must be approved by Regional Transit and the Fire Department.
Please fill out a traffic request for and select the appropriate device. |
What do I do to start my business once I find a piece of property? | Before you enter escrow to buy the property, you want to contact the Planning Division to find out the land use and zoning designation for the property. This is first and foremost because you want to be sure that the property is zoned for the type of business that you want to establish. The Planning Division can be reached at (909) 350-6718. |
How to I report flooding or clogged storm drain. | Call Public Works
During business hours Mon- Thurs 7:00 AM - 5:00 PM call (909) 350-6760.
To report an urgent concern after hours please call (909) 350-7700. |
What can I do about stray cats? | Fontana Animal Services does not pick up stray cat or kittens, residents can transport cats or kittens to the Riverside County Animal Shelter.
Should a resident locate kittens in the City of Fontana, you should leave them where they are at because the mother cat will be around even though you may not see her. If you should find newborn kittens with their eyes closed and or umbilical cord attached, and you think they are in immediate danger please call Fontana Police Department dispatch at (909) 350-7700 so an Officer can be dispatched to address the situation.
If residents decide to trap stray cats, they must transport cat themselves to shelter and the shelter will take them free of charge to the resident. Residents can trap cats that come on to their property on days the Riverside County Animal Shelter is open. Cats can not be in the trap more than a twelve hours in a twenty- four hour period; they must also be given water and the trap must be protected from weather elements.
Fontana Animal Services will respond out for sick and injured cat(s) or Kitten(s) if a resident should locate one in city limits. Contact Fontana Police Department dispatch at (909) 350-7700.
For additional information about trapping cats please email animalservices@fontana.org . |
Who is responsible for maintaining the street and addressing potholes? |
Occasionally, regardless of ongoing preventive work, holes develop in the roadway. These potholes can increase in size if not repaired quickly. Please let us know if you see potholes in the roadway. Once reported, a Street Maintenance crew will inspect the location. Hazards will be repaired immediately.
Large objects in the roadway can be a safety hazard for vehicles and should be reported promptly.
To report a pothole or an object in the roadway, please submit a request [link]. |
Who is responsible for the maintenance of curbs and gutters? | The City of Fontana is responsible for the maintenance of the public street-side curbs and gutters. To report a concern with a sidewalk, curb, or gutter, please submit a request [link]. |
How do I report street racing? | To report current street racing, please call Dispatch at 909-350-7700. For any other street racing concerns, please submit a service request here.
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How can I report concerns with missing or damaged street signs? | Missing or displaced traffic signs, like stop signs, can pose a significant public safety concern, and should be reported immediately. To report an urgent concern after hours regarding a traffic sign please call (909) 350-7700.
During business hours Mon- Thurs 7:00 AM - 5:00 PM call (909) 350-6760.
To report a non-urgent matter, like a damaged or missing street name sign, please submit a request [link]. |
Who maintains street markings? | The City maintains street markings of many types.
If you notice painted marks on the street or curb that are no longer visible or are in poor condition, please let us know. When reporting a concern, please describe the type of markings, crosswalk, stop markings, turn lane boundaries, etc., and the exact location.
To report a concern with street markings, please submit a request [link], or call During business hours Mon- Thurs 7:00 AM - 5:00 PM call (909) 350-6760. |
What is street resurfacing and when does it take place? | Typically, street resurfacing occurs in the summer and fall.
Residents in a planned resurface area will be mailed information in advance of the construction and notified again with an informative door-hanger three to five days before resurfacing is scheduled to begin. The notice will contain information regarding the road-work schedule and how to prepare for the interruption. Barricades will be placed on the affected street indicating the days parking will be restricted.
For more information, or to see the current resurfacing map, please visit https://www.fontana.org/1264/Active-Projects |
Are street vendors allowed to operate within the City limits? | Street vendors are allowed with permits from the City of Fontana and San Bernardino county health dept. |
Call Public Works
During business hours Mon- Thurs 7:00 AM - 5:00 PM call (909) 350-6760.
To report an urgent concern after hours please call [909 350-7700]. | null |
How can I serve a Criminal Subpoena? | Criminal subpoenas can be served through our subpoena email at courtsub@fontana.org. For any questions regarding criminal subpoenas Monday- Thursday from 6:30am- 5pm, please call our Subpoena Clerk at 909-350-7743 or on Fridays between the hours of 8:00am – 5:00 pm, call our Records unit at 909-356-7103. |
How can I serve a Civil Subpoena? | Civil subpoenas can be served Monday – Thursday 8am to 5pm. The subpoena must be served at least five days in advance of the court date. Payment must be remitted at time of service of the subpoena. Payment should be made by check payable to the City of Fontana. The fees for Civil subpoenas are $275 per officer, per day. For any questions regarding criminal subpoenas Monday- Thursday from 6:30am- 5pm, please call our Subpoena Clerk at 909-350-7743 or on Fridays between the hours of 8:00am – 5:00 pm, call our Records unit at 909-356-7103. |
How can I request a Records Subpoena? | Records Subpoenas should be addressed to the Fontana Police Department, Custodian of Records and mailed to 17005 Upland Avenue, Fontana, CA 92335, Attn: Records Unit |