Task: Predict the intent of the user given the utterance. Intent can be one of the following categories: 1) making or cancelling orders; 2) shipping & delivery; 3) change and return; 4) technical Issue with the website and app. Output 1 - 4 for each category.
input: Hi there, I had an order yesterday and I got an email saying the product has been shipped this morning. But I cannot track it on USPS, can you tell me how to do that?
output: 2