text stringlengths 13 409 | inputs dict | prediction list | prediction_agent stringclasses 1
value | annotation null | annotation_agent null | multi_label bool 1
class | explanation null | id null | metadata dict | status stringclasses 1
value | event_timestamp null | metrics null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
While on vacation I used an ATM to get cash and was overcharged. These charges are ridiculous and had I known about them I would have never used it. | {
"text": "While on vacation I used an ATM to get cash and was overcharged. These charges are ridiculous and had I known about them I would have never used it."
} | [
{
"label": "NEGATIVE",
"score": 0.9987980127334595
},
{
"label": "POSITIVE",
"score": 0.001201953156851232
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
is there a way to change name? | {
"text": "is there a way to change name?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988691210746765
},
{
"label": "POSITIVE",
"score": 0.0011308155953884125
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
How many cards am I allowed? | {
"text": "How many cards am I allowed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9946005344390869
},
{
"label": "POSITIVE",
"score": 0.005399463232606649
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Could you please tell me why my purchases from this morning say payment is pending? | {
"text": "Could you please tell me why my purchases from this morning say payment is pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984080195426941
},
{
"label": "POSITIVE",
"score": 0.0015920291189104319
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
You can use it anywhere that accepts Mastercard. | {
"text": "You can use it anywhere that accepts Mastercard."
} | [
{
"label": "NEGATIVE",
"score": 0.8139577507972717
},
{
"label": "POSITIVE",
"score": 0.1860422044992447
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
What commission do you take for currency exchage? | {
"text": "What commission do you take for currency exchage?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986202716827393
},
{
"label": "POSITIVE",
"score": 0.0013797295978292823
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
What works for identity verification? | {
"text": "What works for identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988903403282166
},
{
"label": "POSITIVE",
"score": 0.0011097234673798084
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
My card isn't here yet. | {
"text": "My card isn't here yet."
} | [
{
"label": "NEGATIVE",
"score": 0.9988842606544495
},
{
"label": "POSITIVE",
"score": 0.0011157740373164415
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I have an unknown direct debit payment on my account | {
"text": "I have an unknown direct debit payment on my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9958691000938416
},
{
"label": "POSITIVE",
"score": 0.004130924586206675
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Is it possible to have more than one disposable card? | {
"text": "Is it possible to have more than one disposable card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979516863822937
},
{
"label": "POSITIVE",
"score": 0.002048316178843379
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
why have i not got my new card? | {
"text": "why have i not got my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999126136302948
},
{
"label": "POSITIVE",
"score": 0.0008738287724554539
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
How do I top-up while traveling? | {
"text": "How do I top-up while traveling?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964459538459778
},
{
"label": "POSITIVE",
"score": 0.003554045222699642
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I want to reactivate my card, I found it after thinking it was lost. | {
"text": "I want to reactivate my card, I found it after thinking it was lost."
} | [
{
"label": "NEGATIVE",
"score": 0.9992746710777283
},
{
"label": "POSITIVE",
"score": 0.0007253502262756228
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
What are the disposable virtual card limits? | {
"text": "What are the disposable virtual card limits?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981924891471863
},
{
"label": "POSITIVE",
"score": 0.00180748850107193
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Is my card accepted anywhere? | {
"text": "Is my card accepted anywhere?"
} | [
{
"label": "NEGATIVE",
"score": 0.9909030795097351
},
{
"label": "POSITIVE",
"score": 0.009096957743167877
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
I may have entered the PIN wrong and the account is blocked. What do I have to do to get it unblocked. | {
"text": "I may have entered the PIN wrong and the account is blocked. What do I have to do to get it unblocked."
} | [
{
"label": "NEGATIVE",
"score": 0.9997947812080383
},
{
"label": "POSITIVE",
"score": 0.00020525728177744895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
I can't see a top-up top-up verification code. | {
"text": "I can't see a top-up top-up verification code."
} | [
{
"label": "NEGATIVE",
"score": 0.9985105395317078
},
{
"label": "POSITIVE",
"score": 0.0014893852639943361
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I need to transfer money to my account from another bank | {
"text": "I need to transfer money to my account from another bank"
} | [
{
"label": "NEGATIVE",
"score": 0.9996341466903687
},
{
"label": "POSITIVE",
"score": 0.0003657802881207317
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
What is the reason I couldn't do a transfer to a beneficiary? | {
"text": "What is the reason I couldn't do a transfer to a beneficiary?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983454942703247
},
{
"label": "POSITIVE",
"score": 0.0016544758109375834
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Will you send me a new card in China? | {
"text": "Will you send me a new card in China?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975505471229553
},
{
"label": "POSITIVE",
"score": 0.0024494228418916464
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
My card payment has been cancelled | {
"text": "My card payment has been cancelled"
} | [
{
"label": "NEGATIVE",
"score": 0.9995317459106445
},
{
"label": "POSITIVE",
"score": 0.00046828881022520363
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I need to reset my passcode, this one isn't working | {
"text": "I need to reset my passcode, this one isn't working"
} | [
{
"label": "NEGATIVE",
"score": 0.9997379183769226
},
{
"label": "POSITIVE",
"score": 0.0002620298764668405
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
How long will it take to deliver to the US? | {
"text": "How long will it take to deliver to the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.998897910118103
},
{
"label": "POSITIVE",
"score": 0.0011021128157153726
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
My transfer to a beneficiary was rejected. | {
"text": "My transfer to a beneficiary was rejected."
} | [
{
"label": "NEGATIVE",
"score": 0.999315619468689
},
{
"label": "POSITIVE",
"score": 0.0006843523005954921
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
Can you explain why my payment was charged a fee? | {
"text": "Can you explain why my payment was charged a fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982333183288574
},
{
"label": "POSITIVE",
"score": 0.0017666388303041458
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
My wallet was just stolen, and they've already used my card! Please help, I can't afford to lose more money! | {
"text": "My wallet was just stolen, and they've already used my card! Please help, I can't afford to lose more money!"
} | [
{
"label": "NEGATIVE",
"score": 0.9950491786003113
},
{
"label": "POSITIVE",
"score": 0.004950768779963255
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately. | {
"text": "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately."
} | [
{
"label": "NEGATIVE",
"score": 0.9992996454238892
},
{
"label": "POSITIVE",
"score": 0.0007003842620179057
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I haven't been sent my new pin! | {
"text": "I haven't been sent my new pin!"
} | [
{
"label": "NEGATIVE",
"score": 0.991032063961029
},
{
"label": "POSITIVE",
"score": 0.008967935107648373
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
why verify the top up? it doesnt make sense | {
"text": "why verify the top up? it doesnt make sense"
} | [
{
"label": "NEGATIVE",
"score": 0.9994865655899048
},
{
"label": "POSITIVE",
"score": 0.0005133953527547419
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
I want a virtual card that is disposable | {
"text": "I want a virtual card that is disposable"
} | [
{
"label": "NEGATIVE",
"score": 0.9996532201766968
},
{
"label": "POSITIVE",
"score": 0.0003467666101641953
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Tell me what I should do after my card expires. | {
"text": "Tell me what I should do after my card expires."
} | [
{
"label": "NEGATIVE",
"score": 0.9903528094291687
},
{
"label": "POSITIVE",
"score": 0.009647241793572903
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I would like to exchange currency What types are there? | {
"text": "I would like to exchange currency What types are there?"
} | [
{
"label": "NEGATIVE",
"score": 0.9909640550613403
},
{
"label": "POSITIVE",
"score": 0.009035944938659668
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I have a new card and I can't add money to it. I tried about 30 minutes ago and it is still pending. What do I do? | {
"text": "I have a new card and I can't add money to it. I tried about 30 minutes ago and it is still pending. What do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974232912063599
},
{
"label": "POSITIVE",
"score": 0.0025766934268176556
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Why is it failing to top-up? | {
"text": "Why is it failing to top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997915625572205
},
{
"label": "POSITIVE",
"score": 0.00020840841170866042
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Since I got married, I need to change my name. | {
"text": "Since I got married, I need to change my name."
} | [
{
"label": "NEGATIVE",
"score": 0.9993083477020264
},
{
"label": "POSITIVE",
"score": 0.000691703986376524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Given a choice, I'd rather have Mastercard. | {
"text": "Given a choice, I'd rather have Mastercard."
} | [
{
"label": "NEGATIVE",
"score": 0.9990144968032837
},
{
"label": "POSITIVE",
"score": 0.0009855198441073298
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
Why was there a fee with my cash withdrawal? | {
"text": "Why was there a fee with my cash withdrawal?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992645382881165
},
{
"label": "POSITIVE",
"score": 0.0007354834815487266
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Why is there extra cash in my account? | {
"text": "Why is there extra cash in my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989379048347473
},
{
"label": "POSITIVE",
"score": 0.0010621151886880398
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through. | {
"text": "What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through."
} | [
{
"label": "NEGATIVE",
"score": 0.9997424483299255
},
{
"label": "POSITIVE",
"score": 0.00025749599444679916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise. | {
"text": "Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise."
} | [
{
"label": "NEGATIVE",
"score": 0.9994465708732605
},
{
"label": "POSITIVE",
"score": 0.0005534273223020136
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I tried using a check to update my balance, but it isn't work? Is something wrong? | {
"text": "I tried using a check to update my balance, but it isn't work? Is something wrong?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995930790901184
},
{
"label": "POSITIVE",
"score": 0.0004068771086167544
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I don't see any change in my balance. | {
"text": "I don't see any change in my balance."
} | [
{
"label": "NEGATIVE",
"score": 0.9994767308235168
},
{
"label": "POSITIVE",
"score": 0.0005233303527347744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
Will my card be here soon? | {
"text": "Will my card be here soon?"
} | [
{
"label": "NEGATIVE",
"score": 0.9616907238960266
},
{
"label": "POSITIVE",
"score": 0.03830926865339279
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
What should I do if I exceed my PIN tries? | {
"text": "What should I do if I exceed my PIN tries?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988076686859131
},
{
"label": "POSITIVE",
"score": 0.001192389172501862
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
Help me cancel a transaction. | {
"text": "Help me cancel a transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9996950626373291
},
{
"label": "POSITIVE",
"score": 0.00030494455131702125
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
want to know how to get virtual card | {
"text": "want to know how to get virtual card"
} | [
{
"label": "NEGATIVE",
"score": 0.9588534235954285
},
{
"label": "POSITIVE",
"score": 0.041146550327539444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
When exchanging, how much are the rates? | {
"text": "When exchanging, how much are the rates?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952031373977661
},
{
"label": "POSITIVE",
"score": 0.00479683093726635
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
How do I top up my account with a bank transfer? | {
"text": "How do I top up my account with a bank transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990667700767517
},
{
"label": "POSITIVE",
"score": 0.0009331994806416333
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Is there a way to order a virtual card on the website? | {
"text": "Is there a way to order a virtual card on the website?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993337988853455
},
{
"label": "POSITIVE",
"score": 0.0006661477964371443
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
Could I get a MasterCard and Visa from you? | {
"text": "Could I get a MasterCard and Visa from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975314140319824
},
{
"label": "POSITIVE",
"score": 0.002468500519171357
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
I am getting charged fees on some payments. Please help me understand, where are these fees disclosed? | {
"text": "I am getting charged fees on some payments. Please help me understand, where are these fees disclosed?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982571005821228
},
{
"label": "POSITIVE",
"score": 0.0017428741557523608
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I would like to know what your exchange rates are. | {
"text": "I would like to know what your exchange rates are."
} | [
{
"label": "NEGATIVE",
"score": 0.005668399855494499
},
{
"label": "POSITIVE",
"score": 0.9943315982818604
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Do you give refunds? | {
"text": "Do you give refunds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9925298094749451
},
{
"label": "POSITIVE",
"score": 0.007470211945474148
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
One of my card payments, I don't recognise the name of the merchant. | {
"text": "One of my card payments, I don't recognise the name of the merchant."
} | [
{
"label": "NEGATIVE",
"score": 0.9996625185012817
},
{
"label": "POSITIVE",
"score": 0.00033752527087926865
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
what is the leadtime for a new card to show up in the mail? | {
"text": "what is the leadtime for a new card to show up in the mail?"
} | [
{
"label": "NEGATIVE",
"score": 0.998744010925293
},
{
"label": "POSITIVE",
"score": 0.0012559238821268082
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
I misplaced my phone so I can't use the app! Does this mean I can't use my card? | {
"text": "I misplaced my phone so I can't use the app! Does this mean I can't use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995260238647461
},
{
"label": "POSITIVE",
"score": 0.0004739952564705163
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
Please tell me how to get a card if I reside in the US. | {
"text": "Please tell me how to get a card if I reside in the US."
} | [
{
"label": "NEGATIVE",
"score": 0.8060474395751953
},
{
"label": "POSITIVE",
"score": 0.1939525455236435
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
is there something blocking me from making transfers | {
"text": "is there something blocking me from making transfers"
} | [
{
"label": "NEGATIVE",
"score": 0.9996200799942017
},
{
"label": "POSITIVE",
"score": 0.0003799225960392505
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I have to verify my identity. What do I need to do? | {
"text": "I have to verify my identity. What do I need to do?"
} | [
{
"label": "NEGATIVE",
"score": 0.998374342918396
},
{
"label": "POSITIVE",
"score": 0.0016255896771326661
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
If I was travelling abroad, would I be able to hold currencies in euros? | {
"text": "If I was travelling abroad, would I be able to hold currencies in euros?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990962743759155
},
{
"label": "POSITIVE",
"score": 0.0009038016432896256
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
I was under the impression ATM cash withdrawals were free. Why was I suddenly charged for my most recent ATM transaction? | {
"text": "I was under the impression ATM cash withdrawals were free. Why was I suddenly charged for my most recent ATM transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965890645980835
},
{
"label": "POSITIVE",
"score": 0.0034109936095774174
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I have been charged an extra fee when buying from your store. Why is this? | {
"text": "I have been charged an extra fee when buying from your store. Why is this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981712102890015
},
{
"label": "POSITIVE",
"score": 0.0018288219580426812
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
How can I cancel my transfer? | {
"text": "How can I cancel my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995954632759094
},
{
"label": "POSITIVE",
"score": 0.00040461073513142765
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I tried transferring to an account but it didn't go through. What happened? | {
"text": "I tried transferring to an account but it didn't go through. What happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.999333918094635
},
{
"label": "POSITIVE",
"score": 0.0006660894141532481
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I requested $100 but only got $20 | {
"text": "I requested $100 but only got $20"
} | [
{
"label": "NEGATIVE",
"score": 0.9965554475784302
},
{
"label": "POSITIVE",
"score": 0.0034445254132151604
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
What fees are charged when I top up | {
"text": "What fees are charged when I top up"
} | [
{
"label": "NEGATIVE",
"score": 0.11107219010591507
},
{
"label": "POSITIVE",
"score": 0.8889278173446655
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Why won't my virtual card work? | {
"text": "Why won't my virtual card work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988884329795837
},
{
"label": "POSITIVE",
"score": 0.0011116322129964828
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
Can I use my card wherever I want? | {
"text": "Can I use my card wherever I want?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970093965530396
},
{
"label": "POSITIVE",
"score": 0.0029905273113399744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
I noticed that there's a payment on my card that's pending. | {
"text": "I noticed that there's a payment on my card that's pending."
} | [
{
"label": "NEGATIVE",
"score": 0.8933066725730896
},
{
"label": "POSITIVE",
"score": 0.10669327527284622
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
Would I be able to top up as much as I can? | {
"text": "Would I be able to top up as much as I can?"
} | [
{
"label": "NEGATIVE",
"score": 0.9898120760917664
},
{
"label": "POSITIVE",
"score": 0.010187918320298195
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
Where do I go to cancel a transaction? | {
"text": "Where do I go to cancel a transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.999569833278656
},
{
"label": "POSITIVE",
"score": 0.00043011174420826137
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
My card has an expiration date, will you send a new one automatically? | {
"text": "My card has an expiration date, will you send a new one automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.999471127986908
},
{
"label": "POSITIVE",
"score": 0.0005289112450554967
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I have been waiting over a week. Is the card still coming? | {
"text": "I have been waiting over a week. Is the card still coming?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979029893875122
},
{
"label": "POSITIVE",
"score": 0.002097068354487419
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
I think someone stole my card number and brought stuff in different places that I have never been to. I need to suspend any further purchase on my credit card. | {
"text": "I think someone stole my card number and brought stuff in different places that I have never been to. I need to suspend any further purchase on my credit card."
} | [
{
"label": "NEGATIVE",
"score": 0.9991428852081299
},
{
"label": "POSITIVE",
"score": 0.0008571526850573719
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it. | {
"text": "There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it."
} | [
{
"label": "NEGATIVE",
"score": 0.9975972771644592
},
{
"label": "POSITIVE",
"score": 0.0024027125909924507
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
How do I verify my identity online | {
"text": "How do I verify my identity online"
} | [
{
"label": "NEGATIVE",
"score": 0.9882062077522278
},
{
"label": "POSITIVE",
"score": 0.011793714016675949
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
What currencies can I hold? | {
"text": "What currencies can I hold?"
} | [
{
"label": "NEGATIVE",
"score": 0.7559515833854675
},
{
"label": "POSITIVE",
"score": 0.24404844641685486
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
How can I add a new card? | {
"text": "How can I add a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986910223960876
},
{
"label": "POSITIVE",
"score": 0.0013090051943436265
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account? | {
"text": "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986376166343689
},
{
"label": "POSITIVE",
"score": 0.0013623499544337392
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Can I use my virtual card for recurring monthly payments? | {
"text": "Can I use my virtual card for recurring monthly payments?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988963603973389
},
{
"label": "POSITIVE",
"score": 0.001103566843084991
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
Visa or Mastercard? | {
"text": "Visa or Mastercard?"
} | [
{
"label": "NEGATIVE",
"score": 0.982001781463623
},
{
"label": "POSITIVE",
"score": 0.017998240888118744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 73
} | Default | null | null |
While doing a transfer, it says declined. | {
"text": "While doing a transfer, it says declined."
} | [
{
"label": "NEGATIVE",
"score": 0.9831845164299011
},
{
"label": "POSITIVE",
"score": 0.016815509647130966
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Verify my source of funds? | {
"text": "Verify my source of funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9795171022415161
},
{
"label": "POSITIVE",
"score": 0.020482920110225677
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
When can I expect my new card to get here? | {
"text": "When can I expect my new card to get here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977002739906311
},
{
"label": "POSITIVE",
"score": 0.0022997569758445024
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Please explain how I use the disposable cards? | {
"text": "Please explain how I use the disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993962049484253
},
{
"label": "POSITIVE",
"score": 0.0006037312559783459
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Why did my payment get declined? | {
"text": "Why did my payment get declined?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987770915031433
},
{
"label": "POSITIVE",
"score": 0.0012229152489453554
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
I no longer have my phone, what should I do? | {
"text": "I no longer have my phone, what should I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.999596893787384
},
{
"label": "POSITIVE",
"score": 0.0004030961135867983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
How does on apply fora refund on an item he ordered? I ordere an item and have not received it yet so i want to cancel it and get a refund | {
"text": "How does on apply fora refund on an item he ordered? I ordere an item and have not received it yet so i want to cancel it and get a refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9997072815895081
},
{
"label": "POSITIVE",
"score": 0.00029272717074491084
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
I need to get some Euros for my holiday. Am I able to exchange some of my money? | {
"text": "I need to get some Euros for my holiday. Am I able to exchange some of my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987755417823792
},
{
"label": "POSITIVE",
"score": 0.0012244724202901125
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
Make me understand why I am charged an extra fee when I use the ATM. | {
"text": "Make me understand why I am charged an extra fee when I use the ATM."
} | [
{
"label": "NEGATIVE",
"score": 0.9893162250518799
},
{
"label": "POSITIVE",
"score": 0.010683774016797543
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Help me delete my account. I am not satisfied with the service. | {
"text": "Help me delete my account. I am not satisfied with the service."
} | [
{
"label": "NEGATIVE",
"score": 0.9997969269752502
},
{
"label": "POSITIVE",
"score": 0.00020310950640123338
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
I should not have been charged a fee for my transfer. | {
"text": "I should not have been charged a fee for my transfer."
} | [
{
"label": "NEGATIVE",
"score": 0.9993345141410828
},
{
"label": "POSITIVE",
"score": 0.0006654140306636691
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Can I get an auto Top-up? | {
"text": "Can I get an auto Top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988043308258057
},
{
"label": "POSITIVE",
"score": 0.00119566242210567
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
Can I check my recent refund in my statement? | {
"text": "Can I check my recent refund in my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968061447143555
},
{
"label": "POSITIVE",
"score": 0.0031939020846039057
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
My PIN got blocked, help. | {
"text": "My PIN got blocked, help."
} | [
{
"label": "NEGATIVE",
"score": 0.9987080097198486
},
{
"label": "POSITIVE",
"score": 0.0012920094886794686
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 49
} | Default | null | null |
What do I need to do to get a card? | {
"text": "What do I need to do to get a card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983347058296204
},
{
"label": "POSITIVE",
"score": 0.0016653435304760933
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
My money transfer hasn't appeared yet. | {
"text": "My money transfer hasn't appeared yet."
} | [
{
"label": "NEGATIVE",
"score": 0.997550904750824
},
{
"label": "POSITIVE",
"score": 0.002449111780151725
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Why do I see extra charges for withdrawing my money? | {
"text": "Why do I see extra charges for withdrawing my money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986428618431091
},
{
"label": "POSITIVE",
"score": 0.0013571524759754539
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Hello there, I tried using crypto top up today but it's not working for me, might it be due to the kind of bank I'm using or the country that I'm from?Money is also missing from my account | {
"text": "Hello there, I tried using crypto top up today but it's not working for me, might it be due to the kind of bank I'm using or the country that I'm from?Money is also missing from my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9997625946998596
},
{
"label": "POSITIVE",
"score": 0.0002373710012761876
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I need a single use card for shopping online | {
"text": "I need a single use card for shopping online"
} | [
{
"label": "NEGATIVE",
"score": 0.9991994500160217
},
{
"label": "POSITIVE",
"score": 0.0008005201234482229
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
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