text stringlengths 13 409 | inputs dict | prediction list | prediction_agent stringclasses 1
value | annotation null | annotation_agent null | multi_label bool 1
class | explanation null | id null | metadata dict | status stringclasses 1
value | event_timestamp null | metrics null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this. | {
"text": "This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this."
} | [
{
"label": "NEGATIVE",
"score": 0.9926096796989441
},
{
"label": "POSITIVE",
"score": 0.007390263490378857
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
There is a payment in the app that I did not approve | {
"text": "There is a payment in the app that I did not approve"
} | [
{
"label": "NEGATIVE",
"score": 0.9992081522941589
},
{
"label": "POSITIVE",
"score": 0.0007919073104858398
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Do you accept all cards and currencies? | {
"text": "Do you accept all cards and currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.8817294239997864
},
{
"label": "POSITIVE",
"score": 0.11827052384614944
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
The ATM didn't give me enough money. | {
"text": "The ATM didn't give me enough money."
} | [
{
"label": "NEGATIVE",
"score": 0.9995326995849609
},
{
"label": "POSITIVE",
"score": 0.00046737774391658604
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
I wanted to know why i got an additional fee when i use my card. | {
"text": "I wanted to know why i got an additional fee when i use my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9981309771537781
},
{
"label": "POSITIVE",
"score": 0.0018689814023673534
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I need to deposit money to my account | {
"text": "I need to deposit money to my account"
} | [
{
"label": "NEGATIVE",
"score": 0.9992656111717224
},
{
"label": "POSITIVE",
"score": 0.000734353088773787
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
I found my card that I thought I had lost, I need to reactive it, please help. | {
"text": "I found my card that I thought I had lost, I need to reactive it, please help."
} | [
{
"label": "NEGATIVE",
"score": 0.9979962706565857
},
{
"label": "POSITIVE",
"score": 0.0020036669448018074
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
What is wrong with the exchange rate? This should have been a much higher amount of cash for that to apply. | {
"text": "What is wrong with the exchange rate? This should have been a much higher amount of cash for that to apply."
} | [
{
"label": "NEGATIVE",
"score": 0.9993377327919006
},
{
"label": "POSITIVE",
"score": 0.000662206846754998
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
What is the charge to make a transfer | {
"text": "What is the charge to make a transfer"
} | [
{
"label": "NEGATIVE",
"score": 0.020976848900318146
},
{
"label": "POSITIVE",
"score": 0.9790231585502625
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Seems like my transfer was declined how come? | {
"text": "Seems like my transfer was declined how come?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994369149208069
},
{
"label": "POSITIVE",
"score": 0.0005630543455481529
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
Am I able to track the card that was just sent to me? | {
"text": "Am I able to track the card that was just sent to me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978391528129578
},
{
"label": "POSITIVE",
"score": 0.002160840667784214
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
How much does top up fees cost? | {
"text": "How much does top up fees cost?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971193075180054
},
{
"label": "POSITIVE",
"score": 0.0028806901536881924
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
Your system is broken. My transfers keep failing, 5 times now. | {
"text": "Your system is broken. My transfers keep failing, 5 times now."
} | [
{
"label": "NEGATIVE",
"score": 0.9997416138648987
},
{
"label": "POSITIVE",
"score": 0.0002583606692496687
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I can't remember what my password is | {
"text": "I can't remember what my password is"
} | [
{
"label": "NEGATIVE",
"score": 0.9990874528884888
},
{
"label": "POSITIVE",
"score": 0.0009126046788878739
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Can I transfer my salary if its in GBP? | {
"text": "Can I transfer my salary if its in GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988951086997986
},
{
"label": "POSITIVE",
"score": 0.0011049786116927862
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Why is it important to verify my identity? | {
"text": "Why is it important to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989185333251953
},
{
"label": "POSITIVE",
"score": 0.0010815112618729472
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible? | {
"text": "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.999473512172699
},
{
"label": "POSITIVE",
"score": 0.0005264788051135838
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
What should I do if I think that someone might be using me card? | {
"text": "What should I do if I think that someone might be using me card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994070529937744
},
{
"label": "POSITIVE",
"score": 0.0005929447361268103
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer? | {
"text": "I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975807666778564
},
{
"label": "POSITIVE",
"score": 0.0024191858246922493
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
How do I top-up automatically? | {
"text": "How do I top-up automatically?"
} | [
{
"label": "NEGATIVE",
"score": 0.9837538599967957
},
{
"label": "POSITIVE",
"score": 0.01624613255262375
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
What does the €1 fee mean? | {
"text": "What does the €1 fee mean?"
} | [
{
"label": "NEGATIVE",
"score": 0.9929667711257935
},
{
"label": "POSITIVE",
"score": 0.007033276371657848
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Can I increase my top-up maximum? | {
"text": "Can I increase my top-up maximum?"
} | [
{
"label": "NEGATIVE",
"score": 0.8192723989486694
},
{
"label": "POSITIVE",
"score": 0.18072760105133057
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
What is the time period for money to be transferred? | {
"text": "What is the time period for money to be transferred?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986886382102966
},
{
"label": "POSITIVE",
"score": 0.0013113280292600393
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Why can't I transfer to another account? | {
"text": "Why can't I transfer to another account?"
} | [
{
"label": "NEGATIVE",
"score": 0.997766375541687
},
{
"label": "POSITIVE",
"score": 0.0022336840629577637
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
When will I see my cash, since I already deposited my check? | {
"text": "When will I see my cash, since I already deposited my check?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983004927635193
},
{
"label": "POSITIVE",
"score": 0.0016995538026094437
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
How do I go about changing my address? | {
"text": "How do I go about changing my address?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989051818847656
},
{
"label": "POSITIVE",
"score": 0.001094783772714436
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening? | {
"text": "I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988312125205994
},
{
"label": "POSITIVE",
"score": 0.0011687898077070713
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
An ATM machine didn't return my card. | {
"text": "An ATM machine didn't return my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9992086291313171
},
{
"label": "POSITIVE",
"score": 0.0007914342568255961
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
What methods are available for my friend to send me money? | {
"text": "What methods are available for my friend to send me money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990792274475098
},
{
"label": "POSITIVE",
"score": 0.0009207254042848945
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
Where can I find my fund information? | {
"text": "Where can I find my fund information?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995755553245544
},
{
"label": "POSITIVE",
"score": 0.00042443786514922976
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
What is the best way to get my virtual card? | {
"text": "What is the best way to get my virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.999421238899231
},
{
"label": "POSITIVE",
"score": 0.000578826991841197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
What are the countries you support. | {
"text": "What are the countries you support."
} | [
{
"label": "NEGATIVE",
"score": 0.0004594228230416775
},
{
"label": "POSITIVE",
"score": 0.9995405673980713
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
Why would the app revert my payment? | {
"text": "Why would the app revert my payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.998609185218811
},
{
"label": "POSITIVE",
"score": 0.0013907738029956818
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did? | {
"text": "I notice a transaction a couple of weeks ago in my account, from a seller that I don't recognize. Is there a way we can trace back the information to make sure it was truly something I did?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988436698913574
},
{
"label": "POSITIVE",
"score": 0.0011562813306227326
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
my phone was lost | {
"text": "my phone was lost"
} | [
{
"label": "NEGATIVE",
"score": 0.9997349381446838
},
{
"label": "POSITIVE",
"score": 0.00026510111638344824
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
I have arranged a transfer, but no longer need to send it. How do I stop the transfer? | {
"text": "I have arranged a transfer, but no longer need to send it. How do I stop the transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978019595146179
},
{
"label": "POSITIVE",
"score": 0.0021980395540595055
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving. | {
"text": "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving."
} | [
{
"label": "NEGATIVE",
"score": 0.9909356236457825
},
{
"label": "POSITIVE",
"score": 0.00906436424702406
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Why is my withdrawal from the ATM still showing as pending? | {
"text": "Why is my withdrawal from the ATM still showing as pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992690682411194
},
{
"label": "POSITIVE",
"score": 0.000730931933503598
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Why would my payment have been returned to my account? | {
"text": "Why would my payment have been returned to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.999329686164856
},
{
"label": "POSITIVE",
"score": 0.0006703371182084084
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Why is it I am charged an extra fee when I use the ATM? | {
"text": "Why is it I am charged an extra fee when I use the ATM?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985846281051636
},
{
"label": "POSITIVE",
"score": 0.0014154318487271667
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Where can I modify my information? | {
"text": "Where can I modify my information?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996410608291626
},
{
"label": "POSITIVE",
"score": 0.00035892732557840645
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 30
} | Default | null | null |
Can I see the source of my available money? | {
"text": "Can I see the source of my available money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985377788543701
},
{
"label": "POSITIVE",
"score": 0.0014622582821175456
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
How come I can see an extra charge for my transfer? | {
"text": "How come I can see an extra charge for my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976951479911804
},
{
"label": "POSITIVE",
"score": 0.0023048873990774155
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Can I tell if my top off didn't work? It doesn't seem to have. | {
"text": "Can I tell if my top off didn't work? It doesn't seem to have."
} | [
{
"label": "NEGATIVE",
"score": 0.9993658661842346
},
{
"label": "POSITIVE",
"score": 0.0006341030239127576
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Can you tell me how to locate my PIN? | {
"text": "Can you tell me how to locate my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986079335212708
},
{
"label": "POSITIVE",
"score": 0.0013920821947976947
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
I made a deposit but it is not showing up in my balance. | {
"text": "I made a deposit but it is not showing up in my balance."
} | [
{
"label": "NEGATIVE",
"score": 0.9996273517608643
},
{
"label": "POSITIVE",
"score": 0.0003726780414581299
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I am waiting on the refund | {
"text": "I am waiting on the refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9952240586280823
},
{
"label": "POSITIVE",
"score": 0.004775915760546923
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I think my card payment was cancelled. What happened? | {
"text": "I think my card payment was cancelled. What happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996703863143921
},
{
"label": "POSITIVE",
"score": 0.00032957439543679357
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How do I add money to my card? | {
"text": "How do I add money to my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979923963546753
},
{
"label": "POSITIVE",
"score": 0.0020075924694538116
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
When I got my cash, the amount was not what it should have been, based on the exchange rate. | {
"text": "When I got my cash, the amount was not what it should have been, based on the exchange rate."
} | [
{
"label": "NEGATIVE",
"score": 0.9996942281723022
},
{
"label": "POSITIVE",
"score": 0.0003057526482734829
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange. | {
"text": "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange."
} | [
{
"label": "NEGATIVE",
"score": 0.9993895292282104
},
{
"label": "POSITIVE",
"score": 0.0006104325875639915
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
My salary comes in GBP can I change my options somewhere? | {
"text": "My salary comes in GBP can I change my options somewhere?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989486336708069
},
{
"label": "POSITIVE",
"score": 0.001051421044394374
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
How many days do I have to wait for the transfer to reach my account? | {
"text": "How many days do I have to wait for the transfer to reach my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990228414535522
},
{
"label": "POSITIVE",
"score": 0.0009771352633833885
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
What is the estimated date for delivery to US? | {
"text": "What is the estimated date for delivery to US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987161159515381
},
{
"label": "POSITIVE",
"score": 0.0012838562251999974
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Is it possible to give a second card from my account to my daughter? | {
"text": "Is it possible to give a second card from my account to my daughter?"
} | [
{
"label": "NEGATIVE",
"score": 0.999226450920105
},
{
"label": "POSITIVE",
"score": 0.0007735294057056308
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
My transfer is still pending, why? | {
"text": "My transfer is still pending, why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945565462112427
},
{
"label": "POSITIVE",
"score": 0.005443509668111801
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
I need to know how much it costs to transfer funds. | {
"text": "I need to know how much it costs to transfer funds."
} | [
{
"label": "NEGATIVE",
"score": 0.9995964169502258
},
{
"label": "POSITIVE",
"score": 0.00040365796303376555
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
why did my payment revert | {
"text": "why did my payment revert"
} | [
{
"label": "NEGATIVE",
"score": 0.9982189536094666
},
{
"label": "POSITIVE",
"score": 0.0017810635035857558
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
How is my PIN sent? | {
"text": "How is my PIN sent?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988722205162048
},
{
"label": "POSITIVE",
"score": 0.0011277464218437672
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Questionable transactions on my account. | {
"text": "Questionable transactions on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996246099472046
},
{
"label": "POSITIVE",
"score": 0.00037534479633904994
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 22
} | Default | null | null |
My card payment has the wrong exchange rate | {
"text": "My card payment has the wrong exchange rate"
} | [
{
"label": "NEGATIVE",
"score": 0.9995636343955994
},
{
"label": "POSITIVE",
"score": 0.00043632584856823087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
What do I do if I still have not received my new card? | {
"text": "What do I do if I still have not received my new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993577599525452
},
{
"label": "POSITIVE",
"score": 0.0006422100123018026
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
What happens if I deposit a cheque accidentally? | {
"text": "What happens if I deposit a cheque accidentally?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993700385093689
},
{
"label": "POSITIVE",
"score": 0.0006299848901107907
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
If I need to cash foreign transfers, how does that work? | {
"text": "If I need to cash foreign transfers, how does that work?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971120357513428
},
{
"label": "POSITIVE",
"score": 0.0028879987075924873
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
A direct debit payment I didn't do shows in my app | {
"text": "A direct debit payment I didn't do shows in my app"
} | [
{
"label": "NEGATIVE",
"score": 0.9963305592536926
},
{
"label": "POSITIVE",
"score": 0.0036693995352834463
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How do I know if my top-up went through? | {
"text": "How do I know if my top-up went through?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994232654571533
},
{
"label": "POSITIVE",
"score": 0.0005767070688307285
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
WHY IS THERE AN EXTRA FEE FOR USING THE ATM??!!! | {
"text": "WHY IS THERE AN EXTRA FEE FOR USING THE ATM??!!!"
} | [
{
"label": "NEGATIVE",
"score": 0.9981778860092163
},
{
"label": "POSITIVE",
"score": 0.0018220813944935799
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Why was I charged a fee when I withdrew money? | {
"text": "Why was I charged a fee when I withdrew money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992558360099792
},
{
"label": "POSITIVE",
"score": 0.0007441232446581125
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I am angry that I got charged for using my card. | {
"text": "I am angry that I got charged for using my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9995163679122925
},
{
"label": "POSITIVE",
"score": 0.0004836180596612394
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
When I got cash I was charged an extra fee! Explain! | {
"text": "When I got cash I was charged an extra fee! Explain!"
} | [
{
"label": "NEGATIVE",
"score": 0.9968473315238953
},
{
"label": "POSITIVE",
"score": 0.0031527040991932154
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
I used foreign currency to buy something and I think the rate applied is incorrect. | {
"text": "I used foreign currency to buy something and I think the rate applied is incorrect."
} | [
{
"label": "NEGATIVE",
"score": 0.9995619654655457
},
{
"label": "POSITIVE",
"score": 0.0004380599712021649
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
My foreign currency exchange has been applied incorrectly. | {
"text": "My foreign currency exchange has been applied incorrectly."
} | [
{
"label": "NEGATIVE",
"score": 0.9994508624076843
},
{
"label": "POSITIVE",
"score": 0.0005491394549608231
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
My transfer to a beneficiary did not go through. Why? | {
"text": "My transfer to a beneficiary did not go through. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993188381195068
},
{
"label": "POSITIVE",
"score": 0.0006812100764364004
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
What are the restrictions of the disposable cards? | {
"text": "What are the restrictions of the disposable cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979590177536011
},
{
"label": "POSITIVE",
"score": 0.0020409380085766315
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
What is taking so long with my refund? | {
"text": "What is taking so long with my refund?"
} | [
{
"label": "NEGATIVE",
"score": 0.999498724937439
},
{
"label": "POSITIVE",
"score": 0.0005012968904338777
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
can I use my card before identity verification? | {
"text": "can I use my card before identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990242719650269
},
{
"label": "POSITIVE",
"score": 0.0009757654624991119
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
How to receive the actual card | {
"text": "How to receive the actual card"
} | [
{
"label": "NEGATIVE",
"score": 0.08316043764352798
},
{
"label": "POSITIVE",
"score": 0.9168395400047302
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
How long will it take for me to get my card? | {
"text": "How long will it take for me to get my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990272521972656
},
{
"label": "POSITIVE",
"score": 0.0009727561846375465
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
Where can my card be used? | {
"text": "Where can my card be used?"
} | [
{
"label": "NEGATIVE",
"score": 0.999369204044342
},
{
"label": "POSITIVE",
"score": 0.0006308399024419487
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
I did not receive all of my cash back | {
"text": "I did not receive all of my cash back"
} | [
{
"label": "NEGATIVE",
"score": 0.9995517134666443
},
{
"label": "POSITIVE",
"score": 0.00044831709237769246
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
What is with the need to have all my ID information? | {
"text": "What is with the need to have all my ID information?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995328187942505
},
{
"label": "POSITIVE",
"score": 0.0004671527713071555
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Are the delivery days flexible? My schedule only allows me to be a available on specific dates. | {
"text": "Are the delivery days flexible? My schedule only allows me to be a available on specific dates."
} | [
{
"label": "NEGATIVE",
"score": 0.9978749752044678
},
{
"label": "POSITIVE",
"score": 0.0021250180434435606
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
phone is gone, dont want others to access account information | {
"text": "phone is gone, dont want others to access account information"
} | [
{
"label": "NEGATIVE",
"score": 0.9995517134666443
},
{
"label": "POSITIVE",
"score": 0.0004482764925342053
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
How do I change to a different currency? | {
"text": "How do I change to a different currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971404075622559
},
{
"label": "POSITIVE",
"score": 0.0028595859184861183
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
I'm using the app and I noticed a payment that I didn't make. | {
"text": "I'm using the app and I noticed a payment that I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.988575279712677
},
{
"label": "POSITIVE",
"score": 0.011424729600548744
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Transferring money using credit card | {
"text": "Transferring money using credit card"
} | [
{
"label": "NEGATIVE",
"score": 0.9599907994270325
},
{
"label": "POSITIVE",
"score": 0.04000915586948395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
My top-up hasn't gone through, what happened? | {
"text": "My top-up hasn't gone through, what happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954083561897278
},
{
"label": "POSITIVE",
"score": 0.004591574426740408
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
When I attempted to make a transfer, it failed. | {
"text": "When I attempted to make a transfer, it failed."
} | [
{
"label": "NEGATIVE",
"score": 0.9997199177742004
},
{
"label": "POSITIVE",
"score": 0.0002800745132844895
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Would I be able to use SWIFT transfers? | {
"text": "Would I be able to use SWIFT transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991958737373352
},
{
"label": "POSITIVE",
"score": 0.0008041066466830671
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
Does it cost much or take long to get a new card? Mine is about to expire. | {
"text": "Does it cost much or take long to get a new card? Mine is about to expire."
} | [
{
"label": "NEGATIVE",
"score": 0.9989603757858276
},
{
"label": "POSITIVE",
"score": 0.0010396655416116118
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 9
} | Default | null | null |
I would like to close my account, as I'm not happy. | {
"text": "I would like to close my account, as I'm not happy."
} | [
{
"label": "NEGATIVE",
"score": 0.9993559718132019
},
{
"label": "POSITIVE",
"score": 0.0006440086872316897
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 55
} | Default | null | null |
Why do I need to verify my account? | {
"text": "Why do I need to verify my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991627931594849
},
{
"label": "POSITIVE",
"score": 0.0008372323936782777
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
My wallet is empty even though I topped it up an hour ago. | {
"text": "My wallet is empty even though I topped it up an hour ago."
} | [
{
"label": "NEGATIVE",
"score": 0.9995895028114319
},
{
"label": "POSITIVE",
"score": 0.00041053572203963995
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I got a cheque that I want to top up with? | {
"text": "I got a cheque that I want to top up with?"
} | [
{
"label": "NEGATIVE",
"score": 0.9846574664115906
},
{
"label": "POSITIVE",
"score": 0.015342583879828453
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly. | {
"text": "Hello, I recently ordered an item and I need help with cancelling and processing a refund as soon as possible. It's very important that I get my refund quickly."
} | [
{
"label": "NEGATIVE",
"score": 0.45768535137176514
},
{
"label": "POSITIVE",
"score": 0.5423146486282349
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Do you accept cash? | {
"text": "Do you accept cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.8701161742210388
},
{
"label": "POSITIVE",
"score": 0.12988385558128357
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
There is a withdrawal waiting. | {
"text": "There is a withdrawal waiting."
} | [
{
"label": "NEGATIVE",
"score": 0.9980693459510803
},
{
"label": "POSITIVE",
"score": 0.0019306319300085306
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Am I able to stop a transfer? | {
"text": "Am I able to stop a transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985759258270264
},
{
"label": "POSITIVE",
"score": 0.0014240795280784369
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
I need help with understanding why my card is not working. | {
"text": "I need help with understanding why my card is not working."
} | [
{
"label": "NEGATIVE",
"score": 0.9996803998947144
},
{
"label": "POSITIVE",
"score": 0.0003196457982994616
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
How long do deposits take to appear? I've been waiting for more than a week and need the money! | {
"text": "How long do deposits take to appear? I've been waiting for more than a week and need the money!"
} | [
{
"label": "NEGATIVE",
"score": 0.9991167187690735
},
{
"label": "POSITIVE",
"score": 0.0008832612074911594
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
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