text stringlengths 13 409 | inputs dict | prediction list | prediction_agent stringclasses 1
value | annotation null | annotation_agent null | multi_label bool 1
class | explanation null | id null | metadata dict | status stringclasses 1
value | event_timestamp null | metrics null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Can I top up my account with Google Pay? | {
"text": "Can I top up my account with Google Pay?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974552989006042
},
{
"label": "POSITIVE",
"score": 0.002544710412621498
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
Does this program take SWIFT transfers? | {
"text": "Does this program take SWIFT transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982646107673645
},
{
"label": "POSITIVE",
"score": 0.0017354359151795506
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 56
} | Default | null | null |
the balance has not changed, but I have deposited some money | {
"text": "the balance has not changed, but I have deposited some money"
} | [
{
"label": "NEGATIVE",
"score": 0.8813401460647583
},
{
"label": "POSITIVE",
"score": 0.11865980923175812
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Is topping up with Apple Pay possible? | {
"text": "Is topping up with Apple Pay possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.9735861420631409
},
{
"label": "POSITIVE",
"score": 0.02641390450298786
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 2
} | Default | null | null |
What do I do if my card has been lost or stolen? | {
"text": "What do I do if my card has been lost or stolen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991711378097534
},
{
"label": "POSITIVE",
"score": 0.0008288939134217799
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
How old must I be to open an account? | {
"text": "How old must I be to open an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997127652168274
},
{
"label": "POSITIVE",
"score": 0.00028725311858579516
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
My money I had was gone and I could not get gas! | {
"text": "My money I had was gone and I could not get gas!"
} | [
{
"label": "NEGATIVE",
"score": 0.9995375871658325
},
{
"label": "POSITIVE",
"score": 0.00046238533104769886
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Why is there a fee added to my statement? | {
"text": "Why is there a fee added to my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980955719947815
},
{
"label": "POSITIVE",
"score": 0.0019044644432142377
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
What is the estimated wait time for transfers from the US? | {
"text": "What is the estimated wait time for transfers from the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985557198524475
},
{
"label": "POSITIVE",
"score": 0.0014442465035244823
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I can't seem to be able to use my card | {
"text": "I can't seem to be able to use my card"
} | [
{
"label": "NEGATIVE",
"score": 0.9996834993362427
},
{
"label": "POSITIVE",
"score": 0.0003165663802064955
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
I have have multiple charges for one transaction. | {
"text": "I have have multiple charges for one transaction."
} | [
{
"label": "NEGATIVE",
"score": 0.9834029078483582
},
{
"label": "POSITIVE",
"score": 0.016597092151641846
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
What is the exchange rate for EUR? | {
"text": "What is the exchange rate for EUR?"
} | [
{
"label": "NEGATIVE",
"score": 0.9952380657196045
},
{
"label": "POSITIVE",
"score": 0.004761927295476198
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
Why isn't top-up working? My top-up money disappeared after I saw that it was successfully transferred. Is it gone? Where did it go? | {
"text": "Why isn't top-up working? My top-up money disappeared after I saw that it was successfully transferred. Is it gone? Where did it go?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997262358665466
},
{
"label": "POSITIVE",
"score": 0.00027373863849788904
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
How can I top up with a cheque? | {
"text": "How can I top up with a cheque?"
} | [
{
"label": "NEGATIVE",
"score": 0.9974032044410706
},
{
"label": "POSITIVE",
"score": 0.002596714533865452
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction? | {
"text": "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987099170684814
},
{
"label": "POSITIVE",
"score": 0.0012900602305307984
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
I tried withdrawing but my cash is not showing up? | {
"text": "I tried withdrawing but my cash is not showing up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995850920677185
},
{
"label": "POSITIVE",
"score": 0.0004148711741436273
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
Why was I charged extra using my card? | {
"text": "Why was I charged extra using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9971535205841064
},
{
"label": "POSITIVE",
"score": 0.002846426097676158
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Why is my transfer taking so long to complete? | {
"text": "Why is my transfer taking so long to complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.998894989490509
},
{
"label": "POSITIVE",
"score": 0.0011050397297367454
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
Several items I have charged this week are appearing twice. Please review my statement and remove any duplicate charges. | {
"text": "Several items I have charged this week are appearing twice. Please review my statement and remove any duplicate charges."
} | [
{
"label": "NEGATIVE",
"score": 0.9796727895736694
},
{
"label": "POSITIVE",
"score": 0.020327165722846985
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
Help, I don't know what the PIN is to my card? | {
"text": "Help, I don't know what the PIN is to my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994401335716248
},
{
"label": "POSITIVE",
"score": 0.0005598897114396095
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 38
} | Default | null | null |
Is there a limit to a disposable virtual card? | {
"text": "Is there a limit to a disposable virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983307719230652
},
{
"label": "POSITIVE",
"score": 0.0016692964127287269
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 29
} | Default | null | null |
Why has my top-up been returned to my account? | {
"text": "Why has my top-up been returned to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995774626731873
},
{
"label": "POSITIVE",
"score": 0.00042251890408806503
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I would like open a second card for my daughter, how can you assist me? | {
"text": "I would like open a second card for my daughter, how can you assist me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9968580007553101
},
{
"label": "POSITIVE",
"score": 0.0031419440638273954
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Why is your exchange rate so bad? | {
"text": "Why is your exchange rate so bad?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997861981391907
},
{
"label": "POSITIVE",
"score": 0.00021382859267760068
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 17
} | Default | null | null |
Is there anywhere I can't use my card? | {
"text": "Is there anywhere I can't use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981979727745056
},
{
"label": "POSITIVE",
"score": 0.0018020148854702711
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
Is there an extra fee to exchange currencies? | {
"text": "Is there an extra fee to exchange currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9982025623321533
},
{
"label": "POSITIVE",
"score": 0.0017973942449316382
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Can you tell me what i steps i should take since my card was stolen? | {
"text": "Can you tell me what i steps i should take since my card was stolen?"
} | [
{
"label": "NEGATIVE",
"score": 0.9953303337097168
},
{
"label": "POSITIVE",
"score": 0.004669662099331617
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
When I top-up, the app reverts it. | {
"text": "When I top-up, the app reverts it."
} | [
{
"label": "NEGATIVE",
"score": 0.9110834002494812
},
{
"label": "POSITIVE",
"score": 0.08891664445400238
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
What's the reason for needing to verify my identity? | {
"text": "What's the reason for needing to verify my identity?"
} | [
{
"label": "NEGATIVE",
"score": 0.999203622341156
},
{
"label": "POSITIVE",
"score": 0.0007964237011037767
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Is there a limit on how much I can top up? | {
"text": "Is there a limit on how much I can top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977127313613892
},
{
"label": "POSITIVE",
"score": 0.0022872339468449354
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
It seems like I have been waiting forever for this international transfer. Why is it taking so long? C'mon, it's 2018, things happen at a click of a button. All of the account information is correct, so how long will this take? | {
"text": "It seems like I have been waiting forever for this international transfer. Why is it taking so long? C'mon, it's 2018, things happen at a click of a button. All of the account information is correct, so how long will this take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9954714775085449
},
{
"label": "POSITIVE",
"score": 0.004528562538325787
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
The app says my transfer failed | {
"text": "The app says my transfer failed"
} | [
{
"label": "NEGATIVE",
"score": 0.9997642636299133
},
{
"label": "POSITIVE",
"score": 0.00023568907636217773
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
atm refused to give me money | {
"text": "atm refused to give me money"
} | [
{
"label": "NEGATIVE",
"score": 0.9970322847366333
},
{
"label": "POSITIVE",
"score": 0.00296765542589128
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
How can I locate the virtual card? | {
"text": "How can I locate the virtual card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988631010055542
},
{
"label": "POSITIVE",
"score": 0.001136861857958138
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 40
} | Default | null | null |
My refund is not here yet | {
"text": "My refund is not here yet"
} | [
{
"label": "NEGATIVE",
"score": 0.9978245496749878
},
{
"label": "POSITIVE",
"score": 0.002175520872697234
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency? | {
"text": "I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995148181915283
},
{
"label": "POSITIVE",
"score": 0.00048517039977014065
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 76
} | Default | null | null |
There is a payment that I was charged two times for. | {
"text": "There is a payment that I was charged two times for."
} | [
{
"label": "NEGATIVE",
"score": 0.9175794124603271
},
{
"label": "POSITIVE",
"score": 0.08242057263851166
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
When will my deposit from this morning show up? | {
"text": "When will my deposit from this morning show up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9963021278381348
},
{
"label": "POSITIVE",
"score": 0.0036978458520025015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Is there a reason my top-up has been cancelled? | {
"text": "Is there a reason my top-up has been cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996699094772339
},
{
"label": "POSITIVE",
"score": 0.0003301517863292247
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
Will there be a charge for sending out more cards? | {
"text": "Will there be a charge for sending out more cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.998143196105957
},
{
"label": "POSITIVE",
"score": 0.0018568347441032529
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this. | {
"text": "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this."
} | [
{
"label": "NEGATIVE",
"score": 0.9994649291038513
},
{
"label": "POSITIVE",
"score": 0.0005350568681024015
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
What do I need for the identity verification? | {
"text": "What do I need for the identity verification?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987993240356445
},
{
"label": "POSITIVE",
"score": 0.0012006985489279032
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 69
} | Default | null | null |
What exchange rates do you use? | {
"text": "What exchange rates do you use?"
} | [
{
"label": "NEGATIVE",
"score": 0.9920969009399414
},
{
"label": "POSITIVE",
"score": 0.007903043180704117
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
The app doesn't think that I am myself | {
"text": "The app doesn't think that I am myself"
} | [
{
"label": "NEGATIVE",
"score": 0.9947010278701782
},
{
"label": "POSITIVE",
"score": 0.005298988427966833
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 68
} | Default | null | null |
I did not do this payment | {
"text": "I did not do this payment"
} | [
{
"label": "NEGATIVE",
"score": 0.99724942445755
},
{
"label": "POSITIVE",
"score": 0.00275058182887733
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Someone made a mistake on my money transfer because I was charged extra fees. | {
"text": "Someone made a mistake on my money transfer because I was charged extra fees."
} | [
{
"label": "NEGATIVE",
"score": 0.9996929168701172
},
{
"label": "POSITIVE",
"score": 0.00030712579609826207
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Why does it show that my transfer is still pending? | {
"text": "Why does it show that my transfer is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980378746986389
},
{
"label": "POSITIVE",
"score": 0.001962125301361084
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive. | {
"text": "Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive."
} | [
{
"label": "NEGATIVE",
"score": 0.12632189691066742
},
{
"label": "POSITIVE",
"score": 0.8736780881881714
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 5
} | Default | null | null |
I was unable to transfer money from my account. | {
"text": "I was unable to transfer money from my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9996557235717773
},
{
"label": "POSITIVE",
"score": 0.0003443117020651698
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Can I get a new pin number at any ATM using my card? | {
"text": "Can I get a new pin number at any ATM using my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990986585617065
},
{
"label": "POSITIVE",
"score": 0.0009013965027406812
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
I was charged multiple times for one purchase | {
"text": "I was charged multiple times for one purchase"
} | [
{
"label": "NEGATIVE",
"score": 0.9782675504684448
},
{
"label": "POSITIVE",
"score": 0.021732404828071594
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
No transactions are being accepted, what's wrong with my card? | {
"text": "No transactions are being accepted, what's wrong with my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996687173843384
},
{
"label": "POSITIVE",
"score": 0.00033128084032796323
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Is my card activated? | {
"text": "Is my card activated?"
} | [
{
"label": "NEGATIVE",
"score": 0.9889229536056519
},
{
"label": "POSITIVE",
"score": 0.011077089235186577
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
What caused my transfer to fail? | {
"text": "What caused my transfer to fail?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997475743293762
},
{
"label": "POSITIVE",
"score": 0.0002524342853575945
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I am having trouble withdrawing cash. | {
"text": "I am having trouble withdrawing cash."
} | [
{
"label": "NEGATIVE",
"score": 0.9985052347183228
},
{
"label": "POSITIVE",
"score": 0.0014947716845199466
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
Will you please help me get my card back? | {
"text": "Will you please help me get my card back?"
} | [
{
"label": "NEGATIVE",
"score": 0.9948934316635132
},
{
"label": "POSITIVE",
"score": 0.005106619093567133
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
How long should a transfer normally take to process completely? I have a friend that needs it right away, but it's already been 2 hours and she hasn't received it. | {
"text": "How long should a transfer normally take to process completely? I have a friend that needs it right away, but it's already been 2 hours and she hasn't received it."
} | [
{
"label": "NEGATIVE",
"score": 0.9995059967041016
},
{
"label": "POSITIVE",
"score": 0.0004940505023114383
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened? | {
"text": "A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996587038040161
},
{
"label": "POSITIVE",
"score": 0.00034127553226426244
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
My card was declined | {
"text": "My card was declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9968360662460327
},
{
"label": "POSITIVE",
"score": 0.003163854591548443
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
I have an unknown charge. | {
"text": "I have an unknown charge."
} | [
{
"label": "NEGATIVE",
"score": 0.9626682996749878
},
{
"label": "POSITIVE",
"score": 0.037331659346818924
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I am seeing unathorized transactions in the app, on my account. | {
"text": "I am seeing unathorized transactions in the app, on my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9952926635742188
},
{
"label": "POSITIVE",
"score": 0.00470732431858778
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me? | {
"text": "I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997716546058655
},
{
"label": "POSITIVE",
"score": 0.00022838253062218428
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
Why i'm I being charged an extra pound | {
"text": "Why i'm I being charged an extra pound"
} | [
{
"label": "NEGATIVE",
"score": 0.9929543137550354
},
{
"label": "POSITIVE",
"score": 0.007045704405754805
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up? | {
"text": "I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993181228637695
},
{
"label": "POSITIVE",
"score": 0.0006818413967266679
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
What do the disposable cards do? | {
"text": "What do the disposable cards do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987573623657227
},
{
"label": "POSITIVE",
"score": 0.0012426766334101558
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
What currencies and methods can i use to top up my account? | {
"text": "What currencies and methods can i use to top up my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978910088539124
},
{
"label": "POSITIVE",
"score": 0.002108973218128085
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
Is it possible for me to set up separate accounts for my kids? | {
"text": "Is it possible for me to set up separate accounts for my kids?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993465542793274
},
{
"label": "POSITIVE",
"score": 0.0006534100393764675
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
Why did I get charged when getting cash? | {
"text": "Why did I get charged when getting cash?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983484745025635
},
{
"label": "POSITIVE",
"score": 0.00165149278473109
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 19
} | Default | null | null |
Is there a fee for european bank cards? | {
"text": "Is there a fee for european bank cards?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978679418563843
},
{
"label": "POSITIVE",
"score": 0.002132030203938484
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 57
} | Default | null | null |
I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it? | {
"text": "I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9912556409835815
},
{
"label": "POSITIVE",
"score": 0.008744330145418644
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
How do I withdraw money? | {
"text": "How do I withdraw money?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985130429267883
},
{
"label": "POSITIVE",
"score": 0.0014869535807520151
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Can I use my virtual card to complete transactions for memberships? | {
"text": "Can I use my virtual card to complete transactions for memberships?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989149570465088
},
{
"label": "POSITIVE",
"score": 0.0010850161779671907
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 72
} | Default | null | null |
Why was I charged a random fee for a transfer I made? | {
"text": "Why was I charged a random fee for a transfer I made?"
} | [
{
"label": "NEGATIVE",
"score": 0.99936443567276
},
{
"label": "POSITIVE",
"score": 0.0006355657242238522
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
What am I supposed to do if the funds haven't show up from a transfer completed this morning? | {
"text": "What am I supposed to do if the funds haven't show up from a transfer completed this morning?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992413520812988
},
{
"label": "POSITIVE",
"score": 0.0007586107240058482
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
What fees do you charge for the standard card? | {
"text": "What fees do you charge for the standard card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9959238767623901
},
{
"label": "POSITIVE",
"score": 0.00407614978030324
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 43
} | Default | null | null |
What should I do if I want to get another card for someone in my family? | {
"text": "What should I do if I want to get another card for someone in my family?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995593428611755
},
{
"label": "POSITIVE",
"score": 0.000440644274931401
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
Why hasn't my son received the transfer I sent to him earlier? | {
"text": "Why hasn't my son received the transfer I sent to him earlier?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991543292999268
},
{
"label": "POSITIVE",
"score": 0.0008456707582809031
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
I can't find the auto-top up option. | {
"text": "I can't find the auto-top up option."
} | [
{
"label": "NEGATIVE",
"score": 0.9993507266044617
},
{
"label": "POSITIVE",
"score": 0.0006492423126474023
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
I had a card payment that was declined. Why? | {
"text": "I had a card payment that was declined. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9956997632980347
},
{
"label": "POSITIVE",
"score": 0.004300224594771862
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here? | {
"text": "There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?"
} | [
{
"label": "NEGATIVE",
"score": 0.9965227842330933
},
{
"label": "POSITIVE",
"score": 0.0034772721119225025
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
My top up card needs verification and I don't know how to do it | {
"text": "My top up card needs verification and I don't know how to do it"
} | [
{
"label": "NEGATIVE",
"score": 0.9996315240859985
},
{
"label": "POSITIVE",
"score": 0.0003684700059238821
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
How do I dispute a direct debit that I didn't do? | {
"text": "How do I dispute a direct debit that I didn't do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9962397813796997
},
{
"label": "POSITIVE",
"score": 0.003760196268558502
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I have to verify my source of funds. | {
"text": "I have to verify my source of funds."
} | [
{
"label": "NEGATIVE",
"score": 0.9913182258605957
},
{
"label": "POSITIVE",
"score": 0.008681794628500938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
What's the process for exchanges? | {
"text": "What's the process for exchanges?"
} | [
{
"label": "NEGATIVE",
"score": 0.982300877571106
},
{
"label": "POSITIVE",
"score": 0.01769915595650673
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
How do I go about transferring money using my credit card? | {
"text": "How do I go about transferring money using my credit card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987738728523254
},
{
"label": "POSITIVE",
"score": 0.0012261249357834458
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Why does my top-up get cancelled? | {
"text": "Why does my top-up get cancelled?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996309280395508
},
{
"label": "POSITIVE",
"score": 0.00036906657624058425
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I see a direct debit charge that I did not approve | {
"text": "I see a direct debit charge that I did not approve"
} | [
{
"label": "NEGATIVE",
"score": 0.9993820190429688
},
{
"label": "POSITIVE",
"score": 0.0006180129712447524
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
Should I complete my security verification before I can use my account? | {
"text": "Should I complete my security verification before I can use my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9996392726898193
},
{
"label": "POSITIVE",
"score": 0.00036066528991796076
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
My account was charged a fee. When did you start charging extra for card payments? | {
"text": "My account was charged a fee. When did you start charging extra for card payments?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977126121520996
},
{
"label": "POSITIVE",
"score": 0.0022873971611261368
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
Can I top up online? | {
"text": "Can I top up online?"
} | [
{
"label": "NEGATIVE",
"score": 0.0446447990834713
},
{
"label": "POSITIVE",
"score": 0.955355167388916
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 58
} | Default | null | null |
Why can't my transfer complete? | {
"text": "Why can't my transfer complete?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992868304252625
},
{
"label": "POSITIVE",
"score": 0.0007132175960578024
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
Is it possible to change my PIN? | {
"text": "Is it possible to change my PIN?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989805817604065
},
{
"label": "POSITIVE",
"score": 0.0010193532798439264
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 21
} | Default | null | null |
Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that. | {
"text": "Hi, Today i have withdrawn cash from ATM but i got wrong amount and in the app it is showing much more amount than that."
} | [
{
"label": "NEGATIVE",
"score": 0.9583300352096558
},
{
"label": "POSITIVE",
"score": 0.041669946163892746
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 75
} | Default | null | null |
How long is the wait for a money transfer to show up? | {
"text": "How long is the wait for a money transfer to show up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993983507156372
},
{
"label": "POSITIVE",
"score": 0.0006016409606672823
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 48
} | Default | null | null |
How long will it be before the person I sent money to is able to see it? | {
"text": "How long will it be before the person I sent money to is able to see it?"
} | [
{
"label": "NEGATIVE",
"score": 0.9985541701316833
},
{
"label": "POSITIVE",
"score": 0.0014457685174420476
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 66
} | Default | null | null |
There are duplicate transactions on my account | {
"text": "There are duplicate transactions on my account"
} | [
{
"label": "NEGATIVE",
"score": 0.999098539352417
},
{
"label": "POSITIVE",
"score": 0.0009014630340971053
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I attempted to get cash in the ATM but I was denied | {
"text": "I attempted to get cash in the ATM but I was denied"
} | [
{
"label": "NEGATIVE",
"score": 0.9972018003463745
},
{
"label": "POSITIVE",
"score": 0.002798196393996477
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 26
} | Default | null | null |
I already have an account. Why can't I use it unless my identity is verified? | {
"text": "I already have an account. Why can't I use it unless my identity is verified?"
} | [
{
"label": "NEGATIVE",
"score": 0.998869001865387
},
{
"label": "POSITIVE",
"score": 0.00113094097469002
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
Why doesn't my card work for any transactions? | {
"text": "Why doesn't my card work for any transactions?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983270764350891
},
{
"label": "POSITIVE",
"score": 0.0016729187918826938
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
Why is the identity check involved? | {
"text": "Why is the identity check involved?"
} | [
{
"label": "NEGATIVE",
"score": 0.9980096220970154
},
{
"label": "POSITIVE",
"score": 0.0019903923384845257
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
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