text stringlengths 13 409 | inputs dict | prediction list | prediction_agent stringclasses 1
value | annotation null | annotation_agent null | multi_label bool 1
class | explanation null | id null | metadata dict | status stringclasses 1
value | event_timestamp null | metrics null |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
I want to return an item for a refund can I do that? | {
"text": "I want to return an item for a refund can I do that?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986879229545593
},
{
"label": "POSITIVE",
"score": 0.001312042586505413
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Is there a reason that my top-up is still pending? | {
"text": "Is there a reason that my top-up is still pending?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991418123245239
},
{
"label": "POSITIVE",
"score": 0.0008582072914578021
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
How long will an urgent transfer from China take? | {
"text": "How long will an urgent transfer from China take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9970600008964539
},
{
"label": "POSITIVE",
"score": 0.0029400198254734278
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Can you please tell me where my card is? I ordered it 2 weeks ago! | {
"text": "Can you please tell me where my card is? I ordered it 2 weeks ago!"
} | [
{
"label": "NEGATIVE",
"score": 0.9960793852806091
},
{
"label": "POSITIVE",
"score": 0.003920561634004116
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
how can i get it to add money automatically while travelling | {
"text": "how can i get it to add money automatically while travelling"
} | [
{
"label": "NEGATIVE",
"score": 0.9984285235404968
},
{
"label": "POSITIVE",
"score": 0.0015714009059593081
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 4
} | Default | null | null |
My card doesn't seem to work anymore | {
"text": "My card doesn't seem to work anymore"
} | [
{
"label": "NEGATIVE",
"score": 0.9995098114013672
},
{
"label": "POSITIVE",
"score": 0.0004902231739833951
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 14
} | Default | null | null |
What source do my fund come from? | {
"text": "What source do my fund come from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9964953064918518
},
{
"label": "POSITIVE",
"score": 0.0035047607962042093
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
How can I dispute a direct debit charge on my account? | {
"text": "How can I dispute a direct debit charge on my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987971782684326
},
{
"label": "POSITIVE",
"score": 0.0012028167257085443
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
How does the exchange rate work on this app? | {
"text": "How does the exchange rate work on this app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9991660118103027
},
{
"label": "POSITIVE",
"score": 0.0008339935448020697
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
My phone is at the hotel. How can I use the app? | {
"text": "My phone is at the hotel. How can I use the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.998443067073822
},
{
"label": "POSITIVE",
"score": 0.0015569378156214952
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 42
} | Default | null | null |
My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do? | {
"text": "My card hasn't arrived in the mail yet. I ordered it two weeks ago. What can I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981135129928589
},
{
"label": "POSITIVE",
"score": 0.0018865265883505344
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 11
} | Default | null | null |
What's the limit to how much I can top up? | {
"text": "What's the limit to how much I can top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9961766004562378
},
{
"label": "POSITIVE",
"score": 0.00382342841476202
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 60
} | Default | null | null |
What are the age requirements for service? | {
"text": "What are the age requirements for service?"
} | [
{
"label": "NEGATIVE",
"score": 0.9880210757255554
},
{
"label": "POSITIVE",
"score": 0.011978928931057453
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
How do I to up by card? | {
"text": "How do I to up by card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9945652484893799
},
{
"label": "POSITIVE",
"score": 0.005434721242636442
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I'm concerned because my cash withdrawal is pending. | {
"text": "I'm concerned because my cash withdrawal is pending."
} | [
{
"label": "NEGATIVE",
"score": 0.952987551689148
},
{
"label": "POSITIVE",
"score": 0.04701251536607742
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
I payed with the card and there was an extra fee? | {
"text": "I payed with the card and there was an extra fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.9977116584777832
},
{
"label": "POSITIVE",
"score": 0.0022883315104991198
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
I see a cash withdrawal in the app that I did not do. | {
"text": "I see a cash withdrawal in the app that I did not do."
} | [
{
"label": "NEGATIVE",
"score": 0.9988942742347717
},
{
"label": "POSITIVE",
"score": 0.0011057815281674266
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
Can I use a disposable virtual card for any purchase? | {
"text": "Can I use a disposable virtual card for any purchase?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992287158966064
},
{
"label": "POSITIVE",
"score": 0.000771328981500119
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
Why would a merchant revert my payment? | {
"text": "Why would a merchant revert my payment?"
} | [
{
"label": "NEGATIVE",
"score": 0.9976096153259277
},
{
"label": "POSITIVE",
"score": 0.002390395849943161
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
Why do I see an extra fee on my statement? | {
"text": "Why do I see an extra fee on my statement?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981470108032227
},
{
"label": "POSITIVE",
"score": 0.0018530383240431547
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Can I use my salary for this? | {
"text": "Can I use my salary for this?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994089603424072
},
{
"label": "POSITIVE",
"score": 0.0005910494364798069
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 50
} | Default | null | null |
I need two cards. Is this possible? | {
"text": "I need two cards. Is this possible?"
} | [
{
"label": "NEGATIVE",
"score": 0.991635799407959
},
{
"label": "POSITIVE",
"score": 0.008364170789718628
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 39
} | Default | null | null |
I am under the impression that my top up is still pending | {
"text": "I am under the impression that my top up is still pending"
} | [
{
"label": "NEGATIVE",
"score": 0.9685347080230713
},
{
"label": "POSITIVE",
"score": 0.03146529942750931
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Please tell me why the purchase I made online returned payment. I really wanted this item and I've been trying for 2 weeks. | {
"text": "Please tell me why the purchase I made online returned payment. I really wanted this item and I've been trying for 2 weeks."
} | [
{
"label": "NEGATIVE",
"score": 0.21671518683433533
},
{
"label": "POSITIVE",
"score": 0.7832847833633423
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 53
} | Default | null | null |
My card payment is being declined and I've tried several times. | {
"text": "My card payment is being declined and I've tried several times."
} | [
{
"label": "NEGATIVE",
"score": 0.7466574311256409
},
{
"label": "POSITIVE",
"score": 0.2533425986766815
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Can I tell what business will take this card? | {
"text": "Can I tell what business will take this card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9972623586654663
},
{
"label": "POSITIVE",
"score": 0.0027376748621463776
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 10
} | Default | null | null |
I need to move money to another beneficiary. Why is it not working? | {
"text": "I need to move money to another beneficiary. Why is it not working?"
} | [
{
"label": "NEGATIVE",
"score": 0.9997827410697937
},
{
"label": "POSITIVE",
"score": 0.0002173051907448098
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
can i get a virtual card online | {
"text": "can i get a virtual card online"
} | [
{
"label": "NEGATIVE",
"score": 0.9806122183799744
},
{
"label": "POSITIVE",
"score": 0.01938776671886444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 37
} | Default | null | null |
How long is the delivery time to the US? | {
"text": "How long is the delivery time to the US?"
} | [
{
"label": "NEGATIVE",
"score": 0.999170184135437
},
{
"label": "POSITIVE",
"score": 0.0008298869361169636
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
Can you tell me how to get my card on the app? | {
"text": "Can you tell me how to get my card on the app?"
} | [
{
"label": "NEGATIVE",
"score": 0.9989113807678223
},
{
"label": "POSITIVE",
"score": 0.0010885766241699457
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
Can my children open an account? | {
"text": "Can my children open an account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9931896328926086
},
{
"label": "POSITIVE",
"score": 0.006810375954955816
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
I checked my statement and saw a charge of one pound, where is this charge coming from? | {
"text": "I checked my statement and saw a charge of one pound, where is this charge coming from?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984148740768433
},
{
"label": "POSITIVE",
"score": 0.0015851574717089534
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 34
} | Default | null | null |
Why can't I transfer money to a beneficiery? | {
"text": "Why can't I transfer money to a beneficiery?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984386563301086
},
{
"label": "POSITIVE",
"score": 0.0015613790601491928
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 7
} | Default | null | null |
I can't activate my card? | {
"text": "I can't activate my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994463324546814
},
{
"label": "POSITIVE",
"score": 0.0005537008983083069
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet? | {
"text": "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?"
} | [
{
"label": "NEGATIVE",
"score": 0.9978156089782715
},
{
"label": "POSITIVE",
"score": 0.0021843246649950743
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 51
} | Default | null | null |
The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check. | {
"text": "The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check."
} | [
{
"label": "NEGATIVE",
"score": 0.9879916310310364
},
{
"label": "POSITIVE",
"score": 0.012008431367576122
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
I can't recognise this Direct Debit payment. | {
"text": "I can't recognise this Direct Debit payment."
} | [
{
"label": "NEGATIVE",
"score": 0.9991558790206909
},
{
"label": "POSITIVE",
"score": 0.0008440766832791269
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I need to actuate my card. | {
"text": "I need to actuate my card."
} | [
{
"label": "NEGATIVE",
"score": 0.9989086389541626
},
{
"label": "POSITIVE",
"score": 0.0010913126170635223
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
Why do you need so much information about me | {
"text": "Why do you need so much information about me"
} | [
{
"label": "NEGATIVE",
"score": 0.9994367957115173
},
{
"label": "POSITIVE",
"score": 0.0005631665117107332
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
I don't know where a direct debit payment came from | {
"text": "I don't know where a direct debit payment came from"
} | [
{
"label": "NEGATIVE",
"score": 0.9992324113845825
},
{
"label": "POSITIVE",
"score": 0.0007675359374843538
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
I still do not see the cash deposit in my account from last week. Why? | {
"text": "I still do not see the cash deposit in my account from last week. Why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995792508125305
},
{
"label": "POSITIVE",
"score": 0.0004207997990306467
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 6
} | Default | null | null |
Can I add other people to my account, so they can top up? | {
"text": "Can I add other people to my account, so they can top up?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987813830375671
},
{
"label": "POSITIVE",
"score": 0.001218592980876565
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
Why can't I see the top up I made? | {
"text": "Why can't I see the top up I made?"
} | [
{
"label": "NEGATIVE",
"score": 0.957309901714325
},
{
"label": "POSITIVE",
"score": 0.04269004613161087
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
pending transaction? | {
"text": "pending transaction?"
} | [
{
"label": "NEGATIVE",
"score": 0.9636999368667603
},
{
"label": "POSITIVE",
"score": 0.03630002215504646
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 45
} | Default | null | null |
What do I do if I already had a card with you guys? | {
"text": "What do I do if I already had a card with you guys?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992910623550415
},
{
"label": "POSITIVE",
"score": 0.0007088551647029817
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
I think there's been an unauthorized cash withdrawal from my account. | {
"text": "I think there's been an unauthorized cash withdrawal from my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9994605183601379
},
{
"label": "POSITIVE",
"score": 0.000539431523066014
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I would like to transfer money into my account. | {
"text": "I would like to transfer money into my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9980304837226868
},
{
"label": "POSITIVE",
"score": 0.0019694583024829626
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
How can I go about transferring money to my account? | {
"text": "How can I go about transferring money to my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9993764758110046
},
{
"label": "POSITIVE",
"score": 0.0006234949687495828
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 65
} | Default | null | null |
Can I use this app for both USD and GBP? | {
"text": "Can I use this app for both USD and GBP?"
} | [
{
"label": "NEGATIVE",
"score": 0.9966346621513367
},
{
"label": "POSITIVE",
"score": 0.003365377662703395
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 33
} | Default | null | null |
What are the steps I need to do if I have a stolen card? | {
"text": "What are the steps I need to do if I have a stolen card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9981449842453003
},
{
"label": "POSITIVE",
"score": 0.0018550731474533677
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 41
} | Default | null | null |
What time will a transfer from the US take? | {
"text": "What time will a transfer from the US take?"
} | [
{
"label": "NEGATIVE",
"score": 0.9984278678894043
},
{
"label": "POSITIVE",
"score": 0.0015721597010269761
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
Can you tell me how many currencies I can hold? | {
"text": "Can you tell me how many currencies I can hold?"
} | [
{
"label": "NEGATIVE",
"score": 0.995805025100708
},
{
"label": "POSITIVE",
"score": 0.004194979090243578
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
There are multiple instances where you added a fee to the payment, as well as some where you didn't. Do you have an outline of when a fee will be added? | {
"text": "There are multiple instances where you added a fee to the payment, as well as some where you didn't. Do you have an outline of when a fee will be added?"
} | [
{
"label": "NEGATIVE",
"score": 0.9969993829727173
},
{
"label": "POSITIVE",
"score": 0.003000620286911726
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 15
} | Default | null | null |
When will my cash withdrawal show/ | {
"text": "When will my cash withdrawal show/"
} | [
{
"label": "NEGATIVE",
"score": 0.9941303133964539
},
{
"label": "POSITIVE",
"score": 0.005869640968739986
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 46
} | Default | null | null |
Am I limited to what ATM I can use my card? | {
"text": "Am I limited to what ATM I can use my card?"
} | [
{
"label": "NEGATIVE",
"score": 0.996859073638916
},
{
"label": "POSITIVE",
"score": 0.0031409021466970444
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 3
} | Default | null | null |
Will I be charged for transfers? | {
"text": "Will I be charged for transfers?"
} | [
{
"label": "NEGATIVE",
"score": 0.9938441514968872
},
{
"label": "POSITIVE",
"score": 0.006155841518193483
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this. | {
"text": "I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this."
} | [
{
"label": "NEGATIVE",
"score": 0.9976919889450073
},
{
"label": "POSITIVE",
"score": 0.0023080375976860523
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
What's the process for topping up by card? | {
"text": "What's the process for topping up by card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9876277446746826
},
{
"label": "POSITIVE",
"score": 0.012372283264994621
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
new customer and filling gas for the first time today, not working, | {
"text": "new customer and filling gas for the first time today, not working,"
} | [
{
"label": "NEGATIVE",
"score": 0.99793541431427
},
{
"label": "POSITIVE",
"score": 0.0020646201446652412
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
Is there a way to recover my password? | {
"text": "Is there a way to recover my password?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995344877243042
},
{
"label": "POSITIVE",
"score": 0.00046551847481168807
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 44
} | Default | null | null |
Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto m... | {
"text": "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credite... | [
{
"label": "NEGATIVE",
"score": 0.9984585046768188
},
{
"label": "POSITIVE",
"score": 0.0015414510853588581
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
My identity hasn't been verified. Can I use my account? | {
"text": "My identity hasn't been verified. Can I use my account?"
} | [
{
"label": "NEGATIVE",
"score": 0.9995818734169006
},
{
"label": "POSITIVE",
"score": 0.0004181811527814716
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 74
} | Default | null | null |
My card payment failed. | {
"text": "My card payment failed."
} | [
{
"label": "NEGATIVE",
"score": 0.9997550845146179
},
{
"label": "POSITIVE",
"score": 0.0002448716841172427
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
How do I verify the source of my funds? | {
"text": "How do I verify the source of my funds?"
} | [
{
"label": "NEGATIVE",
"score": 0.9988498687744141
},
{
"label": "POSITIVE",
"score": 0.0011501230765134096
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 70
} | Default | null | null |
Why did you decline my transfer? | {
"text": "Why did you decline my transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986861348152161
},
{
"label": "POSITIVE",
"score": 0.001313869608566165
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 27
} | Default | null | null |
My credit card transaction was declined for a loan payment. Can you tell me why? | {
"text": "My credit card transaction was declined for a loan payment. Can you tell me why?"
} | [
{
"label": "NEGATIVE",
"score": 0.9992110729217529
},
{
"label": "POSITIVE",
"score": 0.000788905774243176
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
I topped up but the app declined it | {
"text": "I topped up but the app declined it"
} | [
{
"label": "NEGATIVE",
"score": 0.9879399538040161
},
{
"label": "POSITIVE",
"score": 0.012060060165822506
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 61
} | Default | null | null |
I tried to get gas but my money was gone! | {
"text": "I tried to get gas but my money was gone!"
} | [
{
"label": "NEGATIVE",
"score": 0.999016523361206
},
{
"label": "POSITIVE",
"score": 0.0009834695374593139
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
I was just needing to know why my card got declined | {
"text": "I was just needing to know why my card got declined"
} | [
{
"label": "NEGATIVE",
"score": 0.9995076656341553
},
{
"label": "POSITIVE",
"score": 0.0004923053202219307
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 25
} | Default | null | null |
Is there a reason why top-up needs verifying? | {
"text": "Is there a reason why top-up needs verifying?"
} | [
{
"label": "NEGATIVE",
"score": 0.9994009733200073
},
{
"label": "POSITIVE",
"score": 0.0005989986821077764
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
Explain to me how to verify the top-up card. | {
"text": "Explain to me how to verify the top-up card."
} | [
{
"label": "NEGATIVE",
"score": 0.9749969840049744
},
{
"label": "POSITIVE",
"score": 0.025002971291542053
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 71
} | Default | null | null |
What types of currencies do you accept? | {
"text": "What types of currencies do you accept?"
} | [
{
"label": "NEGATIVE",
"score": 0.8533691763877869
},
{
"label": "POSITIVE",
"score": 0.14663083851337433
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 54
} | Default | null | null |
There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account. | {
"text": "There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account."
} | [
{
"label": "NEGATIVE",
"score": 0.9987099170684814
},
{
"label": "POSITIVE",
"score": 0.0012901194859296083
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
how much do I have to pay for exchange of currency? | {
"text": "how much do I have to pay for exchange of currency?"
} | [
{
"label": "NEGATIVE",
"score": 0.9987024068832397
},
{
"label": "POSITIVE",
"score": 0.0012975309509783983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Is there an additional charge to exchange currencies? | {
"text": "Is there an additional charge to exchange currencies?"
} | [
{
"label": "NEGATIVE",
"score": 0.9983416795730591
},
{
"label": "POSITIVE",
"score": 0.0016583263641223311
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 31
} | Default | null | null |
Top up keeps failing | {
"text": "Top up keeps failing"
} | [
{
"label": "NEGATIVE",
"score": 0.9997321963310242
},
{
"label": "POSITIVE",
"score": 0.00026773641002364457
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
How do I activate my new card | {
"text": "How do I activate my new card"
} | [
{
"label": "NEGATIVE",
"score": 0.9269839525222778
},
{
"label": "POSITIVE",
"score": 0.07301606982946396
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 0
} | Default | null | null |
I goofed up and used the wrong account. Please help. | {
"text": "I goofed up and used the wrong account. Please help."
} | [
{
"label": "NEGATIVE",
"score": 0.9994115829467773
},
{
"label": "POSITIVE",
"score": 0.000588468334171921
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 8
} | Default | null | null |
Where do I go to add a new card? | {
"text": "Where do I go to add a new card?"
} | [
{
"label": "NEGATIVE",
"score": 0.9979217648506165
},
{
"label": "POSITIVE",
"score": 0.0020783154759556055
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 13
} | Default | null | null |
What's your refund policy if I bought an item from you? | {
"text": "What's your refund policy if I bought an item from you?"
} | [
{
"label": "NEGATIVE",
"score": 0.997708797454834
},
{
"label": "POSITIVE",
"score": 0.002291147131472826
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
The app is showing a direct debit transaction that I did not perform | {
"text": "The app is showing a direct debit transaction that I did not perform"
} | [
{
"label": "NEGATIVE",
"score": 0.9994516968727112
},
{
"label": "POSITIVE",
"score": 0.0005482563283294439
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
What do I need to do to correct this failed transfer? | {
"text": "What do I need to do to correct this failed transfer?"
} | [
{
"label": "NEGATIVE",
"score": 0.999723494052887
},
{
"label": "POSITIVE",
"score": 0.00027648010291159153
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 35
} | Default | null | null |
I see a charge for a direct debit that was not me. | {
"text": "I see a charge for a direct debit that was not me."
} | [
{
"label": "NEGATIVE",
"score": 0.9978400468826294
},
{
"label": "POSITIVE",
"score": 0.002159948693588376
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 28
} | Default | null | null |
i put money on my card and i dont see it on the balance | {
"text": "i put money on my card and i dont see it on the balance"
} | [
{
"label": "NEGATIVE",
"score": 0.9994876384735107
},
{
"label": "POSITIVE",
"score": 0.0005123785231262445
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
In the app, I see a withdrawal I didn't make. | {
"text": "In the app, I see a withdrawal I didn't make."
} | [
{
"label": "NEGATIVE",
"score": 0.9991266131401062
},
{
"label": "POSITIVE",
"score": 0.0008733701542951167
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 20
} | Default | null | null |
I used my card top-up but all of the money is missing. | {
"text": "I used my card top-up but all of the money is missing."
} | [
{
"label": "NEGATIVE",
"score": 0.9996644258499146
},
{
"label": "POSITIVE",
"score": 0.00033561914460733533
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 62
} | Default | null | null |
What fiat currencies can I use for holding and exchanging? | {
"text": "What fiat currencies can I use for holding and exchanging?"
} | [
{
"label": "NEGATIVE",
"score": 0.997340977191925
},
{
"label": "POSITIVE",
"score": 0.002658975776284933
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 36
} | Default | null | null |
Can i have the item refunded? | {
"text": "Can i have the item refunded?"
} | [
{
"label": "NEGATIVE",
"score": 0.9990205764770508
},
{
"label": "POSITIVE",
"score": 0.0009794057114049792
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
Why did the app deny my top-up? | {
"text": "Why did the app deny my top-up?"
} | [
{
"label": "NEGATIVE",
"score": 0.997998058795929
},
{
"label": "POSITIVE",
"score": 0.0020018923096358776
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 59
} | Default | null | null |
Is there a specific date i can have it delivered? | {
"text": "Is there a specific date i can have it delivered?"
} | [
{
"label": "NEGATIVE",
"score": 0.9986907839775085
},
{
"label": "POSITIVE",
"score": 0.0013092115987092257
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 12
} | Default | null | null |
are there age requirements | {
"text": "are there age requirements"
} | [
{
"label": "NEGATIVE",
"score": 0.627804696559906
},
{
"label": "POSITIVE",
"score": 0.372195303440094
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 1
} | Default | null | null |
There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information? | {
"text": "There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?"
} | [
{
"label": "NEGATIVE",
"score": 0.9975869655609131
},
{
"label": "POSITIVE",
"score": 0.002413092413917184
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 16
} | Default | null | null |
Do you offer cards for those in other countries? | {
"text": "Do you offer cards for those in other countries?"
} | [
{
"label": "NEGATIVE",
"score": 0.9656986594200134
},
{
"label": "POSITIVE",
"score": 0.03430138900876045
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 24
} | Default | null | null |
My card was eaten by the cash machine what do I do? | {
"text": "My card was eaten by the cash machine what do I do?"
} | [
{
"label": "NEGATIVE",
"score": 0.999631404876709
},
{
"label": "POSITIVE",
"score": 0.00036859489046037197
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 18
} | Default | null | null |
Give me a refund | {
"text": "Give me a refund"
} | [
{
"label": "NEGATIVE",
"score": 0.9835543036460876
},
{
"label": "POSITIVE",
"score": 0.016445646062493324
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 52
} | Default | null | null |
My statement shows different transaction times. | {
"text": "My statement shows different transaction times."
} | [
{
"label": "NEGATIVE",
"score": 0.7329575419425964
},
{
"label": "POSITIVE",
"score": 0.26704248785972595
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 63
} | Default | null | null |
I just transferred some money. Why was I charged a fee? | {
"text": "I just transferred some money. Why was I charged a fee?"
} | [
{
"label": "NEGATIVE",
"score": 0.999240517616272
},
{
"label": "POSITIVE",
"score": 0.0007595494389533997
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 64
} | Default | null | null |
I desperately need to transfer something from China, Please give me the wait time. | {
"text": "I desperately need to transfer something from China, Please give me the wait time."
} | [
{
"label": "NEGATIVE",
"score": 0.9990768432617188
},
{
"label": "POSITIVE",
"score": 0.000923177576623857
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 67
} | Default | null | null |
I topped-up my account, but I don't think it went through. | {
"text": "I topped-up my account, but I don't think it went through."
} | [
{
"label": "NEGATIVE",
"score": 0.9968596696853638
},
{
"label": "POSITIVE",
"score": 0.003140368964523077
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 47
} | Default | null | null |
What is the formula for your exchange rate? | {
"text": "What is the formula for your exchange rate?"
} | [
{
"label": "NEGATIVE",
"score": 0.997907280921936
},
{
"label": "POSITIVE",
"score": 0.0020927288569509983
}
] | distilbert-base-uncased-finetuned-sst-2-english | null | null | false | null | null | {
"category": 32
} | Default | null | null |
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