text
stringlengths
13
409
inputs
dict
prediction
list
prediction_agent
stringclasses
1 value
annotation
null
annotation_agent
null
multi_label
bool
1 class
explanation
null
id
null
metadata
dict
status
stringclasses
1 value
event_timestamp
null
metrics
null
Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost.
{ "text": "Can i get money in my home currency at my ATM ?I am on holiday and bit concerned because i do not have any cash with me .Is it possible to withdraw without any additional cost." }
[ { "label": "NEGATIVE", "score": 0.9939296245574951 }, { "label": "POSITIVE", "score": 0.006070400588214397 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
I would like to exchange currencies on the app. How do I do this?
{ "text": "I would like to exchange currencies on the app. How do I do this?" }
[ { "label": "NEGATIVE", "score": 0.9954978227615356 }, { "label": "POSITIVE", "score": 0.004502186551690102 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
I have duplicated transactions on my statement
{ "text": "I have duplicated transactions on my statement" }
[ { "label": "NEGATIVE", "score": 0.9993957281112671 }, { "label": "POSITIVE", "score": 0.0006042352761141956 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
Is the identity check part of bank policy?
{ "text": "Is the identity check part of bank policy?" }
[ { "label": "NEGATIVE", "score": 0.997837245464325 }, { "label": "POSITIVE", "score": 0.0021627519745379686 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
What is the rate for exchange fees?
{ "text": "What is the rate for exchange fees?" }
[ { "label": "NEGATIVE", "score": 0.996825098991394 }, { "label": "POSITIVE", "score": 0.0031749699264764786 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
Can you tell me why I can't make any transactions?
{ "text": "Can you tell me why I can't make any transactions?" }
[ { "label": "NEGATIVE", "score": 0.9994441866874695 }, { "label": "POSITIVE", "score": 0.000555786828044802 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
Why was I charged an extra fee when paying with card?
{ "text": "Why was I charged an extra fee when paying with card?" }
[ { "label": "NEGATIVE", "score": 0.997450053691864 }, { "label": "POSITIVE", "score": 0.002549966564401984 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
I can't find how to top up my account with a check. Where is that?
{ "text": "I can't find how to top up my account with a check. Where is that?" }
[ { "label": "NEGATIVE", "score": 0.9996461868286133 }, { "label": "POSITIVE", "score": 0.00035380906774662435 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
where is my unknown payment from?
{ "text": "where is my unknown payment from?" }
[ { "label": "NEGATIVE", "score": 0.9986642599105835 }, { "label": "POSITIVE", "score": 0.0013357314746826887 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
My money transfer has not yet occurred
{ "text": "My money transfer has not yet occurred" }
[ { "label": "NEGATIVE", "score": 0.9968620538711548 }, { "label": "POSITIVE", "score": 0.003137969644740224 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
Why are you keeping my money from me by declining my card? What is going on?
{ "text": "Why are you keeping my money from me by declining my card? What is going on?" }
[ { "label": "NEGATIVE", "score": 0.999322772026062 }, { "label": "POSITIVE", "score": 0.0006772381602786481 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
What happens when a beneficiary can't receive my transfer?
{ "text": "What happens when a beneficiary can't receive my transfer?" }
[ { "label": "NEGATIVE", "score": 0.9963274598121643 }, { "label": "POSITIVE", "score": 0.0036725825630128384 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
Why is the transfer still pending? Can I do something?
{ "text": "Why is the transfer still pending? Can I do something?" }
[ { "label": "NEGATIVE", "score": 0.9991637468338013 }, { "label": "POSITIVE", "score": 0.0008362256921827793 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
I am worried about fees for top up cards?
{ "text": "I am worried about fees for top up cards?" }
[ { "label": "NEGATIVE", "score": 0.9987795948982239 }, { "label": "POSITIVE", "score": 0.0012203825172036886 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
I was removing a dollar amount from my account and now don't have access to my card.
{ "text": "I was removing a dollar amount from my account and now don't have access to my card." }
[ { "label": "NEGATIVE", "score": 0.9997549653053284 }, { "label": "POSITIVE", "score": 0.00024502724409103394 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 18 }
Default
null
null
Why hasn't my card payment cleared yet?
{ "text": "Why hasn't my card payment cleared yet?" }
[ { "label": "NEGATIVE", "score": 0.9988345503807068 }, { "label": "POSITIVE", "score": 0.001165445544756949 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
I am not able to make a purchase because there is an issue with my card
{ "text": "I am not able to make a purchase because there is an issue with my card" }
[ { "label": "NEGATIVE", "score": 0.9996483325958252 }, { "label": "POSITIVE", "score": 0.0003516612923704088 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
Why won't my top up go through?
{ "text": "Why won't my top up go through?" }
[ { "label": "NEGATIVE", "score": 0.9946135878562927 }, { "label": "POSITIVE", "score": 0.005386367905884981 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through.
{ "text": "I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through." }
[ { "label": "NEGATIVE", "score": 0.9992857575416565 }, { "label": "POSITIVE", "score": 0.0007142239483073354 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
My source of funds require verification.
{ "text": "My source of funds require verification." }
[ { "label": "NEGATIVE", "score": 0.9838182330131531 }, { "label": "POSITIVE", "score": 0.01618173159658909 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
I would like to know how to transfer money into my account.
{ "text": "I would like to know how to transfer money into my account." }
[ { "label": "NEGATIVE", "score": 0.9976993203163147 }, { "label": "POSITIVE", "score": 0.002300693653523922 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
What are then rules on beneficiaries?
{ "text": "What are then rules on beneficiaries?" }
[ { "label": "NEGATIVE", "score": 0.9914492964744568 }, { "label": "POSITIVE", "score": 0.0085506746545434 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
How old do my kids need to be to use your service?
{ "text": "How old do my kids need to be to use your service?" }
[ { "label": "NEGATIVE", "score": 0.9979366064071655 }, { "label": "POSITIVE", "score": 0.002063414081931114 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
wheres my money receipt
{ "text": "wheres my money receipt" }
[ { "label": "NEGATIVE", "score": 0.9955097436904907 }, { "label": "POSITIVE", "score": 0.004490220919251442 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.
{ "text": "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money." }
[ { "label": "NEGATIVE", "score": 0.238603875041008 }, { "label": "POSITIVE", "score": 0.7613961100578308 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Can you do exchanges of EUR?
{ "text": "Can you do exchanges of EUR?" }
[ { "label": "NEGATIVE", "score": 0.1514621078968048 }, { "label": "POSITIVE", "score": 0.8485378623008728 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 36 }
Default
null
null
Help me! I don't know what my password is.
{ "text": "Help me! I don't know what my password is." }
[ { "label": "NEGATIVE", "score": 0.999545156955719 }, { "label": "POSITIVE", "score": 0.00045486431918106973 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
I have one other credit card from the US. Do you take that?
{ "text": "I have one other credit card from the US. Do you take that?" }
[ { "label": "NEGATIVE", "score": 0.9942575693130493 }, { "label": "POSITIVE", "score": 0.005742386449128389 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
What is the procedure of unblocking my PIN?
{ "text": "What is the procedure of unblocking my PIN?" }
[ { "label": "NEGATIVE", "score": 0.99793940782547 }, { "label": "POSITIVE", "score": 0.002060599159449339 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
Why was I denied the option to transfer money to a selected beneficiary?
{ "text": "Why was I denied the option to transfer money to a selected beneficiary?" }
[ { "label": "NEGATIVE", "score": 0.9991191029548645 }, { "label": "POSITIVE", "score": 0.0008808953571133316 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
I tried to make a transfer and it didn't work.
{ "text": "I tried to make a transfer and it didn't work." }
[ { "label": "NEGATIVE", "score": 0.999738872051239 }, { "label": "POSITIVE", "score": 0.00026113702915608883 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
What is the reason for my beneficiary to be disallowed?
{ "text": "What is the reason for my beneficiary to be disallowed?" }
[ { "label": "NEGATIVE", "score": 0.9978317618370056 }, { "label": "POSITIVE", "score": 0.0021682088263332844 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
I had to pay money for paying with my card.
{ "text": "I had to pay money for paying with my card." }
[ { "label": "NEGATIVE", "score": 0.999367892742157 }, { "label": "POSITIVE", "score": 0.0006320995162241161 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
I require verification of my source of funds.
{ "text": "I require verification of my source of funds." }
[ { "label": "NEGATIVE", "score": 0.9944584369659424 }, { "label": "POSITIVE", "score": 0.0055415937677025795 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
How do i transfer something faster than normal?
{ "text": "How do i transfer something faster than normal?" }
[ { "label": "NEGATIVE", "score": 0.9910141825675964 }, { "label": "POSITIVE", "score": 0.0089858528226614 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
I did not make this payment that I see in the App.
{ "text": "I did not make this payment that I see in the App." }
[ { "label": "NEGATIVE", "score": 0.9994608759880066 }, { "label": "POSITIVE", "score": 0.0005391311133280396 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
I bought an item then noticed the exchange rate was wrong.
{ "text": "I bought an item then noticed the exchange rate was wrong." }
[ { "label": "NEGATIVE", "score": 0.9995216131210327 }, { "label": "POSITIVE", "score": 0.0004783371405210346 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
Is there an age limit to open an account
{ "text": "Is there an age limit to open an account" }
[ { "label": "NEGATIVE", "score": 0.9738606810569763 }, { "label": "POSITIVE", "score": 0.026139361783862114 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
what currencies can i use to add money to my account
{ "text": "what currencies can i use to add money to my account" }
[ { "label": "NEGATIVE", "score": 0.9924649000167847 }, { "label": "POSITIVE", "score": 0.00753507437184453 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
Someone stole my wallet with my card in it while vacationing in Spain. I really need my card blocked and a new one ordered.
{ "text": "Someone stole my wallet with my card in it while vacationing in Spain. I really need my card blocked and a new one ordered." }
[ { "label": "NEGATIVE", "score": 0.9992875456809998 }, { "label": "POSITIVE", "score": 0.0007124958792701364 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
Which merchants accept my card?
{ "text": "Which merchants accept my card?" }
[ { "label": "NEGATIVE", "score": 0.994186520576477 }, { "label": "POSITIVE", "score": 0.005813452415168285 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
Where can I find a Mastercard ATM?
{ "text": "Where can I find a Mastercard ATM?" }
[ { "label": "NEGATIVE", "score": 0.9990065693855286 }, { "label": "POSITIVE", "score": 0.0009934470290318131 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 3 }
Default
null
null
I didn't withdraw cash but I see that transaction on my app
{ "text": "I didn't withdraw cash but I see that transaction on my app" }
[ { "label": "NEGATIVE", "score": 0.10100193321704865 }, { "label": "POSITIVE", "score": 0.8989980220794678 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Is the top-up amount unlimited?
{ "text": "Is the top-up amount unlimited?" }
[ { "label": "NEGATIVE", "score": 0.352597177028656 }, { "label": "POSITIVE", "score": 0.647402822971344 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
The ATM did not give me as much cash as I requested.
{ "text": "The ATM did not give me as much cash as I requested." }
[ { "label": "NEGATIVE", "score": 0.999665379524231 }, { "label": "POSITIVE", "score": 0.0003345952136442065 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
I couldn't pay with card in a shop
{ "text": "I couldn't pay with card in a shop" }
[ { "label": "NEGATIVE", "score": 0.9967026114463806 }, { "label": "POSITIVE", "score": 0.0032973377965390682 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
I need immediate assistance in canceling a transfer which was a mistake. Please help me quickly so this does not go through.
{ "text": "I need immediate assistance in canceling a transfer which was a mistake. Please help me quickly so this does not go through." }
[ { "label": "NEGATIVE", "score": 0.9996554851531982 }, { "label": "POSITIVE", "score": 0.00034450620296411216 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?
{ "text": "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?" }
[ { "label": "NEGATIVE", "score": 0.9991915822029114 }, { "label": "POSITIVE", "score": 0.0008083658176474273 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Can I track the card that you sent me in the mail?
{ "text": "Can I track the card that you sent me in the mail?" }
[ { "label": "NEGATIVE", "score": 0.9984021782875061 }, { "label": "POSITIVE", "score": 0.0015978851588442922 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.
{ "text": "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow." }
[ { "label": "NEGATIVE", "score": 0.9994879961013794 }, { "label": "POSITIVE", "score": 0.0005119430716149509 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
While abroad I got cash, and a wrong exchange rate was applied.
{ "text": "While abroad I got cash, and a wrong exchange rate was applied." }
[ { "label": "NEGATIVE", "score": 0.9989120960235596 }, { "label": "POSITIVE", "score": 0.0010878671891987324 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 76 }
Default
null
null
How can I dispute a debit transaction?
{ "text": "How can I dispute a debit transaction?" }
[ { "label": "NEGATIVE", "score": 0.9982695579528809 }, { "label": "POSITIVE", "score": 0.0017304708017036319 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
Why am I missing my refund
{ "text": "Why am I missing my refund" }
[ { "label": "NEGATIVE", "score": 0.9996483325958252 }, { "label": "POSITIVE", "score": 0.0003516074502840638 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
I am in desperate need to transfer funds from another account that i have into this one, how do i do that?
{ "text": "I am in desperate need to transfer funds from another account that i have into this one, how do i do that?" }
[ { "label": "NEGATIVE", "score": 0.999707043170929 }, { "label": "POSITIVE", "score": 0.0002929209149442613 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
I think someone else is using my card.
{ "text": "I think someone else is using my card." }
[ { "label": "NEGATIVE", "score": 0.9984546899795532 }, { "label": "POSITIVE", "score": 0.0015452919760718942 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
The exchange rate is incorrect for my payment.
{ "text": "The exchange rate is incorrect for my payment." }
[ { "label": "NEGATIVE", "score": 0.9996236562728882 }, { "label": "POSITIVE", "score": 0.00037636636989191175 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
How much can I withdrawal in one month without incurring fees?
{ "text": "How much can I withdrawal in one month without incurring fees?" }
[ { "label": "NEGATIVE", "score": 0.9950656294822693 }, { "label": "POSITIVE", "score": 0.004934345372021198 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 19 }
Default
null
null
What kind of fees will I pay when I transfer?
{ "text": "What kind of fees will I pay when I transfer?" }
[ { "label": "NEGATIVE", "score": 0.9975710511207581 }, { "label": "POSITIVE", "score": 0.002428923500701785 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
How can I exchange currencies in the app?
{ "text": "How can I exchange currencies in the app?" }
[ { "label": "NEGATIVE", "score": 0.9990334510803223 }, { "label": "POSITIVE", "score": 0.0009665290708653629 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
I have used this account overseas recently. Has there been an increase in fees that I am unaware of?
{ "text": "I have used this account overseas recently. Has there been an increase in fees that I am unaware of?" }
[ { "label": "NEGATIVE", "score": 0.9921402335166931 }, { "label": "POSITIVE", "score": 0.007859758101403713 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
What do I do if my card was stolen.
{ "text": "What do I do if my card was stolen." }
[ { "label": "NEGATIVE", "score": 0.9982433319091797 }, { "label": "POSITIVE", "score": 0.0017566466704010963 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
Is my PIN sent separably?
{ "text": "Is my PIN sent separably?" }
[ { "label": "NEGATIVE", "score": 0.9970254302024841 }, { "label": "POSITIVE", "score": 0.0029746140353381634 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 38 }
Default
null
null
If my account is low in funds, can I set an auto top-up?
{ "text": "If my account is low in funds, can I set an auto top-up?" }
[ { "label": "NEGATIVE", "score": 0.9996196031570435 }, { "label": "POSITIVE", "score": 0.0003803614526987076 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
Can I use an auto top-up option?
{ "text": "Can I use an auto top-up option?" }
[ { "label": "NEGATIVE", "score": 0.9987488985061646 }, { "label": "POSITIVE", "score": 0.0012510569067671895 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 4 }
Default
null
null
My funds are not transferring to my bank. Why is this not working?
{ "text": "My funds are not transferring to my bank. Why is this not working?" }
[ { "label": "NEGATIVE", "score": 0.9993364214897156 }, { "label": "POSITIVE", "score": 0.000663611339405179 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
How do I replace my card?
{ "text": "How do I replace my card?" }
[ { "label": "NEGATIVE", "score": 0.9991331696510315 }, { "label": "POSITIVE", "score": 0.0008668234222568572 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
What credit cards do you carry
{ "text": "What credit cards do you carry" }
[ { "label": "NEGATIVE", "score": 0.008469082415103912 }, { "label": "POSITIVE", "score": 0.9915308952331543 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
Why do you keep declining my payment? I tried several times already with this card and it is just not working.
{ "text": "Why do you keep declining my payment? I tried several times already with this card and it is just not working." }
[ { "label": "NEGATIVE", "score": 0.9997969269752502 }, { "label": "POSITIVE", "score": 0.00020303844939917326 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Can I have a spare card for this account please?
{ "text": "Can I have a spare card for this account please?" }
[ { "label": "NEGATIVE", "score": 0.9982782602310181 }, { "label": "POSITIVE", "score": 0.0017217349959537387 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!
{ "text": "I'm stuck here at your broken ATM and I don't know what to do next. Asked for 30 pounds, got 10. ATM said I got 30. Something very wrong here and I want my money now!" }
[ { "label": "NEGATIVE", "score": 0.9995417594909668 }, { "label": "POSITIVE", "score": 0.00045831510215066373 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
Can currencies be exchanged on this app?
{ "text": "Can currencies be exchanged on this app?" }
[ { "label": "NEGATIVE", "score": 0.9955059289932251 }, { "label": "POSITIVE", "score": 0.00449404725804925 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
why have I got a pending transfer? I'm confused!!
{ "text": "why have I got a pending transfer? I'm confused!!" }
[ { "label": "NEGATIVE", "score": 0.9994614720344543 }, { "label": "POSITIVE", "score": 0.0005385800031945109 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 48 }
Default
null
null
Help me use American Express to add money to the account.
{ "text": "Help me use American Express to add money to the account." }
[ { "label": "NEGATIVE", "score": 0.9992861151695251 }, { "label": "POSITIVE", "score": 0.0007139017106965184 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 54 }
Default
null
null
What are the rules for a top-up?
{ "text": "What are the rules for a top-up?" }
[ { "label": "NEGATIVE", "score": 0.9938555359840393 }, { "label": "POSITIVE", "score": 0.006144457496702671 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
I deposited money in the form of a cheque, but my balance has not increased.
{ "text": "I deposited money in the form of a cheque, but my balance has not increased." }
[ { "label": "NEGATIVE", "score": 0.9983341097831726 }, { "label": "POSITIVE", "score": 0.0016659613465890288 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
Why do I still have a pending cash withdrawal?
{ "text": "Why do I still have a pending cash withdrawal?" }
[ { "label": "NEGATIVE", "score": 0.9993159770965576 }, { "label": "POSITIVE", "score": 0.0006840481655672193 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
I was charged for using my card?
{ "text": "I was charged for using my card?" }
[ { "label": "NEGATIVE", "score": 0.9952050447463989 }, { "label": "POSITIVE", "score": 0.00479500088840723 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Why do I have a transaction showing multiple times?
{ "text": "Why do I have a transaction showing multiple times?" }
[ { "label": "NEGATIVE", "score": 0.9982123374938965 }, { "label": "POSITIVE", "score": 0.001787632005289197 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
I think I was double charged
{ "text": "I think I was double charged" }
[ { "label": "NEGATIVE", "score": 0.9368528723716736 }, { "label": "POSITIVE", "score": 0.06314708292484283 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
Is there a limit to the number of disposable cards per day?
{ "text": "Is there a limit to the number of disposable cards per day?" }
[ { "label": "NEGATIVE", "score": 0.9984416365623474 }, { "label": "POSITIVE", "score": 0.0015583347994834185 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
My identity can't be verified for some reason
{ "text": "My identity can't be verified for some reason" }
[ { "label": "NEGATIVE", "score": 0.9996418952941895 }, { "label": "POSITIVE", "score": 0.00035808110260404646 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 68 }
Default
null
null
Is there a place to check for fee for payments? I feel like I'm getting charged too much at times.
{ "text": "Is there a place to check for fee for payments? I feel like I'm getting charged too much at times." }
[ { "label": "NEGATIVE", "score": 0.9997630715370178 }, { "label": "POSITIVE", "score": 0.00023689553199801594 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Can I add money to my account with cash?
{ "text": "Can I add money to my account with cash?" }
[ { "label": "NEGATIVE", "score": 0.9985950589179993 }, { "label": "POSITIVE", "score": 0.001404898357577622 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
There is a withdrawal on my account I didn't make.
{ "text": "There is a withdrawal on my account I didn't make." }
[ { "label": "NEGATIVE", "score": 0.9994638562202454 }, { "label": "POSITIVE", "score": 0.0005361514631658792 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
Can someone help me unblock my pin?
{ "text": "Can someone help me unblock my pin?" }
[ { "label": "NEGATIVE", "score": 0.9991193413734436 }, { "label": "POSITIVE", "score": 0.0008806078694760799 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
I think my card payment has been reverted
{ "text": "I think my card payment has been reverted" }
[ { "label": "NEGATIVE", "score": 0.9994878768920898 }, { "label": "POSITIVE", "score": 0.0005120435962453485 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
What do I do if I see a transaction on my card that I don't recall making?
{ "text": "What do I do if I see a transaction on my card that I don't recall making?" }
[ { "label": "NEGATIVE", "score": 0.9987900853157043 }, { "label": "POSITIVE", "score": 0.0012099076993763447 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
Are top-ups unlimited?
{ "text": "Are top-ups unlimited?" }
[ { "label": "NEGATIVE", "score": 0.12966208159923553 }, { "label": "POSITIVE", "score": 0.8703379034996033 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
Money was taken out without my consent,
{ "text": "Money was taken out without my consent," }
[ { "label": "NEGATIVE", "score": 0.9992210865020752 }, { "label": "POSITIVE", "score": 0.000778882356826216 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 20 }
Default
null
null
I was charged the wrong exchange rate on a purchase
{ "text": "I was charged the wrong exchange rate on a purchase" }
[ { "label": "NEGATIVE", "score": 0.9994990825653076 }, { "label": "POSITIVE", "score": 0.000500860798638314 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
A transfer has to be cancelled.
{ "text": "A transfer has to be cancelled." }
[ { "label": "NEGATIVE", "score": 0.9949511289596558 }, { "label": "POSITIVE", "score": 0.005048917606472969 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
No refund showing in my statement.
{ "text": "No refund showing in my statement." }
[ { "label": "NEGATIVE", "score": 0.9990936517715454 }, { "label": "POSITIVE", "score": 0.0009063411271199584 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
I think my top up may have been reverted, what do I do?
{ "text": "I think my top up may have been reverted, what do I do?" }
[ { "label": "NEGATIVE", "score": 0.9984729886054993 }, { "label": "POSITIVE", "score": 0.0015269994037225842 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Yikes! I didn't get the amount of money that I requested. What do I do now?
{ "text": "Yikes! I didn't get the amount of money that I requested. What do I do now?" }
[ { "label": "NEGATIVE", "score": 0.9995180368423462 }, { "label": "POSITIVE", "score": 0.0004819353634957224 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
My payment's stuck on pending.
{ "text": "My payment's stuck on pending." }
[ { "label": "NEGATIVE", "score": 0.9954674243927002 }, { "label": "POSITIVE", "score": 0.004532523453235626 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 45 }
Default
null
null
Can someone please explain to me where my source of funds came from?
{ "text": "Can someone please explain to me where my source of funds came from?" }
[ { "label": "NEGATIVE", "score": 0.9992733597755432 }, { "label": "POSITIVE", "score": 0.0007266938919201493 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
Please delete my account and personal information.
{ "text": "Please delete my account and personal information." }
[ { "label": "NEGATIVE", "score": 0.9995966553688049 }, { "label": "POSITIVE", "score": 0.0004034152370877564 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
I want to reset my passcode, how can I do that?
{ "text": "I want to reset my passcode, how can I do that?" }
[ { "label": "NEGATIVE", "score": 0.9996907711029053 }, { "label": "POSITIVE", "score": 0.0003092194383498281 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account.
{ "text": "I was just shopping online for some tickets and the payment was declined by you. Why has this happened? I am certain I have the right amount of funds in my account." }
[ { "label": "NEGATIVE", "score": 0.9787392616271973 }, { "label": "POSITIVE", "score": 0.021260714158415794 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
How long does a transfer transaction take?
{ "text": "How long does a transfer transaction take?" }
[ { "label": "NEGATIVE", "score": 0.9987216591835022 }, { "label": "POSITIVE", "score": 0.0012783012352883816 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null