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metadata
license: apache-2.0
base_model: albert-base-v2
tags:
  - generated_from_trainer
metrics:
  - accuracy
model-index:
  - name: customer-support-intent-albert
    results: []
widget:
  - text: please help me change several items of an order
    example_title: example 1
  - text: i need the invoice of the last order
    example_title: example 2
  - text: can you please change the shipping address
    example_title: example 3

customer-support-intent-albert

This model is a fine-tuned version of albert-base-v2 for intent classification on the bitext/Bitext-customer-support-llm-chatbot-training-dataset dataset.

It achieves the following results on the evaluation set:

  • Loss: 0.0154
  • Accuracy: 0.9988

Model description

More information needed

Intended uses & limitations

More information needed

Training and evaluation data

More information needed

Training procedure

Training hyperparameters

The following hyperparameters were used during training:

  • learning_rate: 2e-05
  • train_batch_size: 16
  • eval_batch_size: 16
  • seed: 42
  • optimizer: Adam with betas=(0.9,0.999) and epsilon=1e-08
  • lr_scheduler_type: linear
  • num_epochs: 3

Training results

Training Loss Epoch Step Validation Loss Accuracy
1.1993 1.0 409 0.0969 0.9927
0.0304 2.0 818 0.0247 0.9951
0.0087 3.0 1227 0.0169 0.9963

Framework versions

  • Transformers 4.33.1
  • Pytorch 2.0.1
  • Datasets 2.14.5
  • Tokenizers 0.13.3